Sonesta ES Suites
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Sonesta ES Suites Employees
Sonesta ES Suites April 2011 - Present
Residence Inn 2011 - 2012
Northern Arizona Healthcare June 2009 - March 2011
Quiznos June 2007 - May 2008
Skills
Strategic Communications, Professional Writing, Graphic Design, Presentations, Process Improvement, Procedure Development, Employee Training, Customer Service, Customer Satisfaction, Front Office, Time Management, Data Entry, Microsoft Office, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Telephone Skills, Opera, Micros, Forms
Education
Coconino County Community College 2012 — 2016
Bachelor of Business Administration (BBA), Process Improvement
Northern Arizona University 2008 — 2009
Electrical Engineering (with computer emphasis)
Candlewood Suites Boston-Burlington March 2014 - Present
Candlewood Suites Boston-Burlington September 2013 - March 2014
Sonesta ES Suites July 2012 - September 2013
Staybridge Suites March 2010 - July 2012
Extended Stay America May 2008 - March 2010
Skills
Hotels, Hospitality Industry, Hospitality, Front Office, Rooms Division, Opera, Reservation, Customer Satisfaction
Education
University of Massachusetts at Lowell 2012 — 2014
Bachelor's degree, Business Administration and Management, General
Middlesex Community College 2010 — 2012
Associate's degree, Hospitality Administration/Management
La Quinta Inns & Suites May 2015 - Present
Sandcastle Resort by the Pavilion September 2014 - Present
Sandcastle Resort by the Pavilion September 2014 - May 2015
Sonesta ES Suites May 2014 - August 2014
Vacation Myrtle Beach resorts December 2013 - May 2014
Springmaid Beach Resort 2011 - 2013
Holiday Inn Express & Suites Atlanta Perimeter January 2007 - February 2011
Skills
I have 13+ years in the..., Front Office, Hospitality, Hotel Management, Hospitality Management, Resorts, Hotels, Hospitality Industry, Training, Property Management..., Customer Service, Yield Management, Reservations, OnQ, Event Planning
Education
Argosy University Atlanta 2007 — 2009
Bachelor of Science in Business Administration, Business Administration and Management, General
Coastal Carolina University
Sonesta ES Suites October 2012 - Present
Residence Inn by Marriott- Island Hospitality September 2007 - October 2012
Marriott International 1996 - 2007
marriott International 1991 - 1996
Skills
Hospitality Industry, Hotels, Restaurants, Hospitality Management, Hotel Management, Budgets, Contract Negotiation, Hospitality, Front Office, Leisure, Income Statement, Pre-opening, Property Management..., Management, Purchasing, Resorts, Revenue Analysis, Sales, Rooms Division, Yield Management, Forecasting, P
Education
Purdue University 1986 — 1990
BS, Restaurant, Hotel, and Institutional Management
Grand Canyon Planning Associates June 2015 - Present
AXA Advisors August 2014 - May 2015
Sonesta ES Suites March 2012 - June 2014
Wells Fargo December 2009 - February 2012
Skills
Finance, Banking, Customer Service, Financial Analysis, Microsoft Excel, Loans, Cash Management, Credit, Financial Services, Risk Management, Salesforce.com, Data Entry, Credit Analysis
Education
Northern Arizona University 2010 — 2014
Bachelor of Science (BS), Finance, General
SONESTA ES SUITES July 2015 - Present
Residence Inn Marriott March 2014 - July 2015
Hilton Garden Inn June 2011 - March 2014
Hilton Garden Inn January 2012 - June 2012
Hilton Garden Inn Downtown Minneapolis August 2011 - January 2012
Hilton Garden Inn June 2011 - August 2011
Skills
Hotel Management, Front Office, Micros, Hospitality Management, Rooms Division, Hospitality Industry, Banquets, OnQ, Property Management..., Hotels, Yield Management
Education
Chippewa Valley Technical College 2009 — 2011
Associate's degree, Hotel, Motel, and Restaurant Management
SONESTA ES SUITES September 2015 - Present
Hotel Indigo Newark Downtown November 2014 - March 2015
Hotel Indigo June 2014 - November 2014
The Westin Governor Morris May 2008 - June 2014
Westin Governor Morris April 2003 - June 2014
Skills
Hotels, Front Office, Customer Satisfaction, Training, Leadership, Management, Time Management, Team Leadership, Recruiting, Human Resources, Teamwork, Hotel Management, Catering, Coaching, Forecasting, Hospitality, Hospitality Management, Micros, VIP, Hospitality Industry, MICROS
Education
Hampton University 1995 — 1999
BA, Psychology
Hampton University 1993 — 1995
BA of Psychology, Psychology
Sonesta ES Suites Andover July 2012 - Present
Sonesta ES Suites Andover July 2012 - Present
Sonesta ES Suites July 2012 - Present
SONESTA ES SUITES July 2012 - Present
Staybridge Suites, Andover MA June 2012 - July 2012
AAA Southern New England May 2003 - February 2012
Garber Travel May 1999 - May 2003
Garber Travel 1994 - 2003
Garber Travel 1990 - 1994
Garber Travel 1989 - 1990
Skills
Tourism, Customer Service, Customer Relations, Travel Management, Business Development, Business Management, Management, Event Management, Leadership, Sales, Marketing, Sales Management, Budgets, Call Centers, Customer Satisfaction, Event Planning, Training, Team Building, Microsoft Word, Account Management, Hospitality, Coaching, Forecasting, Hotel Management, Online Marketing, Public Relations, Sabre, Tour Operators, Yield Management, Trade Shows, Contract Negotiation, Food & Beverage, CRM, Selling, Business Travel, Resorts, Revenue Analysis, New Business Development, Hotel Booking, Incentive Travel, Social Media Marketing, Social Networking, Negotiation, Cruises, Strategic Planning, Hospitality Management, Leisure Travel, Project Planning, Time Management, Vacation
Education
Travel School of America 1986 — 1987
Travel
Fisher College 1979 — 1979
Business
International Data Group (IDG) September 2015 - Present
Sonesta Hotels August 2013 - September 2015
Sonesta ES Suites December 2012 - August 2013
The Boston Globe Boston.com April 2011 - December 2012
The Boston Globe Boston.com October 2010 - April 2011
Boston.com November 2007 - September 2010
The Boston Globe April 2007 - November 2007
Mindshare Interactive Campaigns 2004 - 2006
The Wellness Community, National Office June 2002 - March 2004
Office of the Vice President, Office of Mrs. Gore 2000 - 2000
Skills
Integrated Marketing, Digital Marketing, Marketing Communications, Management, Marketing, Media Planning, Public Relations, Brand Development, Brand Management, Brand Architecture, Brand Awareness, Corporate Branding, Online Advertising, Advertising, Targeted Advertising, Email Marketing, B2B Marketing Strategy, Consumer Marketing, Department Budgeting, Budget Forecasts, Contract Negotiation, Vendor Management, Social Media Marketing, Marketing Management, Team Leadership
Education
Harvard University Extension School 2008 — 2011
Master of Liberal Arts, General Management
University of Missouri-Columbia 1994 — 1997
BA, Speech Communication
Westmont Hospitality Group August 2014 - Present
Sonesta ES Suites September 2013 - July 2014
The Generation Companies October 2011 - October 2013
ConferenceDirect November 2009 - October 2011
TPG 2010 - 2011
Hyatt Place 2009 - 2009
Extended Stay Hotels 2004 - 2009
Residence Inn by Marriott Perimeter Center 2002 - 2004
Skills
Hotels, Hospitality Management, Hospitality Industry, Hospitality, Revenue Analysis, Budgets, New Business Development, Account Management, Yield Management, Hotel Management, Sales, Leadership, Tourism, Trade Shows, Meeting Planning, Food & Beverage, Convention Services, Pre-opening, Resorts, Contract Negotiation, Lodging
Education
University of Phoenix 2010 — 2012
MBA, Marketing
Michigan State University 1991 — 1995
Bachelor of Arts, Communication
Battle Creek Central
SONESTA ES SUITES May 2015 - Present
Contract August 2014 - Present
Hampton Inn August 2010 - July 2014
HGI 2009 - 2010
Forsythe 2008 - 2009
Skills
Hotels, Property Management..., Pre-opening, Aircraft Mechanic, Firefighter, Hospitality Management, Hospitality Industry, Resorts, Revenue Analysis, Management, Hospitality, Microsoft Office, Hotel Management
Education
ITT Technical Institute Owings Mills, MD 2009 — 2011
Associate of Science, Computer and Electronics Engineering Technology, 3.39
Howard Community College
Engineer's degree, Mechanical Engineering, B
Sonesta Hotels July 2012 - Present
Sonesta ES Suites June 2008 - Present
InterContinental Hotels Group June 2008 - July 2012
Hawthorn Suites by Wyndham March 2007 - June 2008
Hawthorn Suites January 2007 - June 2008
Hilton Garden Inn January 2005 - December 2006
Hilton Garden Inn September 2004 - December 2006
Sheraton July 2005 - August 2006
Accor North America January 2003 - January 2005
Accor January 2001 - January 2003
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Microsoft Excel, Microsoft Word
Education
Kaplan University
Bachelor of Science Degree, Human Resources
Sonesta ES Suites October 2012 - Present
Island Hospitality Management August 2010 - October 2012
Hospitality Finishes January 2009 - March 2010
Trans Inns Management, Inc January 1997 - January 2008
Marriott International January 1995 - September 1997
Skills
Asset Managment, Budgets, Banquets, Asset Management, Catering, Coaching, Customer Satisfaction, Finance, Fine Dining, Forecasting, Hiring, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Lodging, OnQ, P, Quality Assurance, Recruiting, Resorts, Revenue Analysis, Property Management..., Front Office, Yield Management, Pre-opening, Strategic Planning, Menu Development, Food & Beverage, Rooms Division, Process Scheduler, Tourism, Restaurants, Team Building, Restaurant Management, Operations Management, Guest Service Management, Opening Hotels, Micros
Education
Michigan State University
Bachelor of Arts in the School, Hospitality Business
Laurens Restoration Inc December 2014 - Present
sonesta es suites 2012 - 2013
Education
College of Lake County