Sonesta Hotels
Industry: Company
DescriptionHeadquarters: Newton, MA CEO: Carlos Flores (Jan 20, 2015–) Founded: 1943 Subsidiaries: Sonesta Bayfront Hotel Coconut Grove,
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Sonesta Hotels Employees
Starwood Hotels & Resorts Worldwide, Inc. February 2015 - Present
Sonesta Hotels September 2014 - February 2015
Sonesta Hotels October 2013 - September 2014
Pyramid Hotel Group, Boston Harbor Hotel May 2013 - September 2013
Pyramid Hotel Group, Boston Harbor Hotel September 2012 - May 2013
Pyramid Hotel Group, Boston Harbor Hotel June 2012 - September 2012
Skills
Conference Services, Restaurants, Management, Sales, Meeting Planning, Event Management, Events Coordination, Catering, Social Media, Psychology, Victim Services, Clinical Psychology, Crisis Intervention, Crisis Intervention..., Physiological Psychology, Internet, Spanish, Micros, Delphi, Time Management, SPSS, Opera, DASH, Customer Service, Microsoft Office, Hospitality, Event Planning
Education
Endicott College 2008 — 2012
Bachelor of Science (B.S.), Psychology
LHS
Sonesta Hotels May 2014 - Present
Buffalo Wild Wings October 2013 - January 2014
Emerald Grande May 2013 - August 2013
Skills
Hospitality, Hotels, Customer Service, Microsoft Office, Hospitality Management, Event Management, Hospitality Industry, Microsoft Excel, Food & Beverage, Hotel Management, Event Planning, Microsoft Word, PowerPoint, Restaurants, Budgets
Education
Florida State University 2010 — 2014
Bachelor of Science (B.S.), Hospitality Administration/Management
Florida State University 2010 — 2014
MARKETRAVEL INTERNATIONAL July 2009 - Present
Illustrated Properties Real Estate 2009 - Present
Grand Circle Foundation May 2012 - February 2014
Orion Expedition Cruises/David Morris International August 2009 - September 2009
Palm Beach County Convention and Visitors Bureau August 2001 - July 2009
Brookman Fells – Avatar Holdings, Inc. 1997 - 1999
Norwegian Cruise Line 1994 - 1994
Sonesta Hotels April 1993 - October 1993
University of Miami 1988 - 1992
International Oceanographic Foundation (IOF) 1978 - 1988
Skills
International Relations, Marketing, Tourism, Public Relations, Event Management, Resorts, CRM, Luxury, Contract Negotiation, Property, Sales, Advertising, Leadership, Negotiation, Budgets, Hotels, Management, Strategic Planning, Strategic Partnerships
Education
Certified International Property Specialist 2009 — 2010
CIPS, Real Estate Acquisition and Taxation for International Buyers
Destination Marketing Association International 2008 — 2009
Destination Marketing and e‐Marketing and Fundamentals of Destination Management and Marketing
Pontificia Universidad Javeriana 1964 — 1966
BA, English Language and Literature, General
Florida International University
Accounting for the Hospitality Industry
National Association of Realtors (NAR)
Certified International Property Specialist
University of Miami
Coursework in Creative Writing
Sonesta Hotels April 2015 - Present
G6 Hospitality LLC March 2014 - April 2015
Courtyard by Marriott February 2014 - March 2015
KDB Easton February 2013 - February 2014
Alliance Hospitality Inc. January 2012 - November 2012
Fort Rapids Indoor Waterpark Resort July 2008 - August 2011
Skills
Hospitality Industry, Hotels, Hospitality Management, Hotel Management, Resorts, Hospitality, Food & Beverage, Yield Management, OnQ, Revenue Analysis, Front Office, Trade Shows, Convention Services, Meeting Planning, Event Planning, Banquets, Hotel Booking, Lodging, Catering, Tourism, Event Management, Property Management..., Rooms Division, Customer Satisfaction, Social Media Marketing, Restaurants, Sales, Corporate Events
Education
Brown Mackie College-Akron 2005 — 2007
LPN
Rj Reynolds Company March 2015 - Present
Atlanta Marriott Buckhead Hotel & Conference Center September 2014 - March 2015
Sonesta Hotels January 2014 - September 2014
Sonesta Hotels May 2013 - January 2014
Crestline Hotels & Resorts June 2011 - May 2013
Hilton 2009 - 2011
Ocean Properties January 2009 - December 2009
Target March 2007 - November 2007
Skills
Corporate Events, Catering, Hospitality, Hotels, Hospitality Industry, Wedding Planning, Resorts, Event Management, Menu Development, Event Planning, Contract Negotiation, Convention Services, Meeting Planning, Sales, Trade Shows
Education
Florida State University 2003 — 2007
Bachelor of Arts (B.A.), Fashion Merchandising
ESM April 2011 - January 2015
Frontier Airlines September 2010 - May 2011
Sprint April 2006 - September 2010
Cendant April 1996 - April 2006
Cendant July 1991 - April 1996
Crimson Travel - Thomas Cook June 1986 - June 1991
Sonesta Hotels July 1984 - June 1986
Skills
Customer Service, Business Communications, Workforce Management, Performance Reporting, Reporting Systems, Contingency Planning, Microsoft Office, Call Center, IEX Total View, Training, Call Centers, Management, Vendor Management, IVR, Leadership, Telephony, ACD, Telecommunications, Coaching, Team Building, Quality Assurance, Process Improvement, Project Management, Process Scheduler, Troubleshooting, Human Resources, Customer Satisfaction, Customer Experience, Technical Support, Customer Retention, Payroll, Time Management, Analytics, Strategy, Performance Management, Team Leadership, Operations Management, CRM, Outsourcing, Cross-functional Team..., PeopleSoft, Software Documentation, Forecasting, Analysis, Business Process..., Access, Business Analysis, BPO, Data Analysis, Team Management
Education
Northeastern University 1989 — 1991
BSBA, Operations Management
Community College of Rhode Island 1977 — 1979
Associate of Science (AS), Accounting and Business/Management, 3.25
Orthonet 2013 - Present
Orthonet February 2010 - September 2013
Amtec, LLC March 2009 - June 2009
Sonesta Hotels 2006 - 2007
Skills
Oral and written..., Customer Focus, Teamwork, Problem Solving, Customer Service, Customer Satisfaction, Team Coordination, Marketing Research, Hospitality Management, General Administration, Clerical Skills, PowerPoint, Microsoft Office, Employee Benefits, Employee Recognition, Self Driven, Team Building, Marketing, Recruiting, Event Management, Leadership, Training, Strategic Planning, Human Resources, Project Management, Time Management, Marketing Strategy, Microsoft Excel, Performance Management
Education
DeVry University 2013 — 2015
Bachelor of Health Service Management, Health Service Management
University of Phoenix 2011 — 2012
Human Resources, Business
Hogeschool Rotterdam 2003 — 2004
Bachelor of Science (BS), Small Business Management & Entrepreneurship
Hotelschool Den Haag (met vestiging in Amsterdam) 1999 — 2003
Hospitality Management, Hotel and Rest Mngt
Sonesta Hotels October 2014 - Present
Skills
Hospitality Industry, Hospitality Management, Opera, MICROS, Guest Recovery, Teacher Training, Sales, Human Resources, Supervisory Skills, Inventory Management, Accounting, Data Entry, Guest Service Management, Benchmarking, Revenue Analysis, Customer Segmentation..., Marketing Analytics, HotSOS, Ideas Development
Education
Universidad Americana (PA)
Bachelor's Degree, Hospitality Administration/Management
Sonesta Hotels July 2013 - Present
Sonesta Hotels July 2012 - Present
Caesars Entertainment Corporation September 2008 - April 2012
Odyssey House March 2007 - April 2008
Skills
Employee Training, Management, Crew Scheduling, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Java, Human Resources, Time Management, Event Management, Team Building
Education
Ashford University 2013 — 2015
Master of Business Administration (MBA), Human Resources Management and Services
William Carey College 2010 — 2013
Bachelor of Applied Science (BASc), Psychology, 3.1
Sonesta Hotels June 2013 - Present
Crestline Hotels & Resorts January 2000 - May 2013
Crestline Hotels & Resorts January 2008 - March 2011
Gwinnett Place Marriott October 1996 - December 1999
Gwinnett Place Marriott October 1995 - October 1996
Gwinnett Place Marriott October 1990 - October 1995
Skills
Team Leadership, Operating Budgets, Budget Monitoring, Quality Assurance, Goal-driven leader, Payroll Analysis, Team Building, Strategic Thinking, Creative Problem Solving, P, Hotel Management, Hospitality Management, Hospitality, Hospitality Industry, Banquets
Education
Georgia Gwinnett College
Business Administration and Management, General
Gwinnett Technical College
Associate's degree, Business Administration and Management, General
Carmel Catering July 2013 - Present
Sonesta Hotels November 2011 - May 2013
Harbor Court Hotel 1987 - 1992
Harbor Court Hotel 1987 - 1992
Skills
Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Food & Beverage, Banquets, Hospitality, Catering, Revenue Analysis, Menu Development, Wine, Event Management, Food, Weddings, Resorts, Budgets, Restaurants, Fine Dining
Education
Westlake School for Girls 1970 — 1974
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Boston University
Bachelor of Arts (B.A.), Film/Video and Photographic Arts
Westlake School for Girls
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
LBD June 2015 - Present
Maslo Company, Inc. October 2013 - July 2015
Valley Forge Casino Resort January 2013 - August 2013
Sonesta Hotels April 2012 - January 2013
InterContinental Hotels Group October 2011 - April 2012
Skills
Hotels, Customer Service, Training, Management, Budgets, Resorts, Front Office, Sales, Coaching, Pre-opening, Hotel Management, Hospitality Management, Hospitality Industry, Rooms Division, Micros, Revenue Analysis, Banquets, Hospitality, Food & Beverage, Yield Management, Policy, Property Management..., Accounting, Tax Preparation, Customer Satisfaction, Hiring, Team Building, Operations Management, Payroll
Education
Strayer University-Pennsylvania 2012 — 2016
Bachelor's degree, Accounting
Les Roches International School of Hotel Management(Shanghai, China) 2003 — 2006
Bachelor's degree, Hotel, Motel, and Restaurant Management
Tianjin Polytechnic University 2000 — 2003
Associate's degree, Advertising
RIMA May 2010 - Present
Jewelry Store May 2005 - Present
Academic Management Services 2002 - 2004
Sonesta Hotels 1996 - 2002
Skills
Retail, Customer Service, Social Media, Merchandising, Microsoft Office, Sales, Marketing Strategy, Sales Management, Marketing, Team Building, Strategic Planning, Photoshop, Social Media Marketing, Coaching, Microsoft Excel, Email Marketing, Marketing Communications, Training, Team Leadership, Account Management, Management, Online Marketing, Public Speaking, Online Advertising, Sales Operations, Social Networking, Real Estate, Small Business, Project Management, Advertising, Human Resources, Time Management, Event Planning, Hospitality, Leadership Development
Education
Arizona State University
International Business
TEKsystems May 2015 - Present
Victoria Secret July 2014 - May 2015
NrGize Lifestyle Cafe April 2013 - July 2014
ANN INC. August 2012 - May 2013
TEAM Enterprises May 2011 - December 2011
Sonesta Hotels January 2008 - July 2011
Starbucks June 2007 - December 2007
Skills
Accounting, Customer Satisfaction, Customer Service, PowerPoint, Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Public Speaking, Sales, Social Networking, Teamwork, Time Management
Education
Florida International University - College of Business 2011 — 2015
Bachelor of Business Administration (BBA), Marketing
Miami Dade College 2009 — 2011
Associate of Arts (AA), Business Administration and Management, General
Siniora Lifestyle December 2010 - Present
Sonesta Hotels October 1990 - October 1991
Emirates February 1990 - October 1990
General Motors January 1989 - January 1990
State Immigration and Expatriate Affairs Department July 1987 - January 1989
Skills
Fashion Design, Design Strategy, Interior Design, Public Relations, Advertising, Marketing, Magazines, Fashion, Strategy, Brand Development, Adobe Creative Suite
Education
The University of Hong Kong 2015 — 2016
Master of Business Administration (M.B.A.)
Academy of Art University 2010 — 2014
Master's Degree, Fashion/Apparel Design
The American University in Cairo 1984 — 1986
Associate's Degree, Language Interpretation and Translation
Cairo University 1981 — 1986
Bachelor's Degree, English Language and Literature/Letters
Sonesta Hotels September 2015 - Present
Sonesta Hotels January 2015 - August 2015
Sonesta Hotels June 2014 - September 2014
BJ's Restaurants, Inc. August 2013 - June 2014
Romano's Macaroni Grill September 2011 - October 2013
Romano's Macaroni Grill April 2010 - August 2011
Skills
Time Management, Hospitality, Customer Service, Food & Beverage, Team Leadership, Bartending, Marketing Communications, Restaurants, Problem Solving, Money Management, Microsoft Excel, Microsoft Word, Leadership Development, Event Planning, Hospitality Management, Hospitality Industry, Marketing Strategy, People Skills, People-oriented, Organization, Creative Writing, Creative Problem Solving, Public Speaking, Facebook, Entrepreneurship, Social Networking, Team Building, Advertising, Fundraising, Flexible Schedule, Motivation, Multi Tasking, Culinary Skills, ServSafe Alcohol..., ServSafe
Education
Florida State University 2010 — 2014
Bachelor's Degree, Bachelor of Science, Hospitality Management and Marketing; Minor in Entrepreneurship, Senior
Seminole State College of Florida 2011 — 2011
Hospitaliy Management
Winter Springs High School 2006 — 2010
Bond Group Luxury Weddings 2013 - Present
SoFlo Events July 2013 - 2014
W South Beach June 2010 - June 2012
Trump International Beach Resort November 2004 - June 2010
Sonesta Hotels October 2002 - October 2004
Walt Disney World 1999 - 2000
Skills
Hospitality, Event Management, Hospitality Management, Hotel Management, Hospitality Industry, Catering, Convention Services, Hotels, Customer Satisfaction, Restaurant Management, Resorts, Pre-opening, Revenue Analysis, Weddings, Corporate Events
Education
Florida International University
BA, Hospitality Management
Cain Luxury Travel Marketing October 2013 - Present
Richard Williams & Associates October 2011 - October 2013
JetSet Vacations June 2010 - October 2011
Sofitel Luxury Hotels and Resorts August 2008 - October 2009
Sonesta Hotels October 2006 - August 2008
Nip and Tuck Journeys October 2005 - October 2006
Canadian Tourism Commission October 2000 - October 2005
SMARTS, Inc October 1998 - October 2000
Skills
Hotels, Marketing Strategy, Online Marketing, Business Planning, Public Relations, Social Media Marketing, Resorts, Leadership, Competitive Analysis, Marketing, Tourism, SEO, Event Management, Strategy, Hospitality, Management, Market Planning, Marketing Communications, Trade Shows, Online Travel, CRM, Tour Operators, Boutique Hotels, Hotel Management, Operating Budgets, Negotiation, Team Leadership, Self-motivated Team..., Destination Marketing, Destination, Destination Branding, Governmental Affairs, Destination Events, Public Speaking, Presentations, Crisis Communications, Crisis Management, Integrated Marketing, Revenue Analysis, Sales, Incentives, E-commerce SEO, E-commerce Consulting, Entrepreneurship, Hotel Booking, Hospitality Industry, Contract Negotiation, Hospitality Management, Incentive Travel, Rooms Division
Education
New York Institute of Technology
Bachelor of Professional Studies (BPS), Hospitality Management, Deans List
Cornell University 2009 — 2010
Professional, Executive Leadership Certificate
Cornell University 2009 — 2010
Certificate, Hospitality Marketing
MediaBistro 2011 — 2011
Certificate, Social Media Marketing
MediaBistro 2011 — 2011
Certificate, Search Engine Optimization
Tuck School of Business at Dartmouth College, Executive Education September 2013 - Present
Berklee College of Music August 2011 - April 2013
Self employed 2009 - 2011
Sonesta Hotels August 1999 - June 2000
Harvard Business School Publishing January 1998 - June 1999
Skills
Project Management, Microsoft Office, Communication, Negotiation, Database Management
Education
Gordon College 1990 — 1994
Bachelor of Arts (BA), Business Administration
European Secretarial Academy (ESA) 1986 — 1988
Translator/Foreign Languages, German/Italian/French
Jacksonville Jaguars June 2015 - Present
The Bridal Society January 2015 - Present
Publix Super Markets August 2008 - Present
March of Dimes September 2014 - May 2015
THE WAY 2015 - 2015
Sonesta Hotels 2014 - 2014
Skills
Social Media, Microsoft Office, Customer Service, Communication, Retail, Event Planning, Event Management, PowerPoint, Microsoft Excel, Social Networking, Microsoft Word, Leadership, Time Management, Teamwork
Education
Florida State University 2013 — 2015
Bachelor of Science (BS), Hospitality Administration/Management, Senior
Florida State University 2013 — 2015
Hospitality Management, Hospitality Administration/Management
Sonesta Hotels August 2014 - May 2015
Areas USA Inc. June 2013 - August 2014
CVS Pharmacy May 2007 - June 2013
Skills
Customer Service, Teamwork, QuickBooks, Accounting, Microsoft Word, PowerPoint, Microsoft Excel, Finance, Accounts Payable, Outlook, Time Management, Microsoft Office, Payroll, Account Reconciliation, Inventory Management, Financial Analysis, Auditing, Budgets, Data Entry, Access, Sales, Bookkeeping, Spreadsheets, Accounts Receivable, Data Analysis, Financial Reporting, Retail, Team Management, Financial Accounting, Yardi Voyager
Education
Florida Atlantic University 2010 — 2013
Bachelor's degree, Accounting and Finance
Atlantic Technical Center 2009 — 2010
Technical, Dental Assisting/Assistant
Broward College 2007 — 2010
Associate in Arts, Business Administration
San Juan Plastic Surgery of Puerto Rico May 2009 - Present
Sonesta Hotels May 1990 - November 2002
Skills
Healthcare Management, Medical Coding, Customer Service, Public Speaking
Education
Florida International University 1991 — 1995
Bachelor's degree, Hotel/Motel Administration/Management
Miami Dade College
Associate's degree, Business Administration and Management, General
Sonesta Hotels April 2012 - Present
Crowne Plaza Resort Hilton Head Island March 2012 - April 2012
Crowne Plaza Resort Hilton Head Island May 2011 - March 2012
Walt Disney World January 2011 - December 2011
Walt Disney World May 2010 - December 2011
Skills
Resorts
Education
Clemson University 2007 — 2011
Bachelor of Science, Parks Recreation and Tourism Management
La Quinta Inn & Suites June 2013 - Present
Sonesta Hotels & Resorts July 2010 - December 2012
Sonesta Hotels & Resorts January 2008 - July 2010
Sultan Beach Resort April 2006 - December 2007
InterContinental Hotels Group June 2001 - September 2005
Sonesta Hotels February 1998 - June 2001
Moevenpick Hotels & Resorts January 1997 - February 1998
Skills
Pre-opening, Fidelio, Hospitality Management, Resorts, Rooms Division, Hotel Management, Guest Satisfaction, Front Office, Opera, Customer Satisfaction, P&L Analysis, Housekeeping, Laundry, Hospitality Industry, Hotels, Restaurants, Hiring, Hospitality, Opening Hotels, Catering, Yield Management, Pre-opening experience, Customer Service, Hotel Booking, Property Management..., Forecasting, Food & Beverage, Revenue Analysis, Banquets, Guest Service Management, Micros, Reservation, Rooms Division..., OnQ
Education
Helwan University Cairo 1992 — 1996
Bachelor of Hotel Management, Hotel Management, Very Good
City Year July 2015 - Present
Geek Squad August 2012 - Present
City Year July 2014 - June 2015
Sonesta Hotels May 2014 - June 2014
Best Buy November 2011 - August 2012
Best Buy August 2010 - November 2011
East Boston Central Catholic School Summer Program June 2009 - August 2009
Skills
Customer Service, Sales, Windows, Microsoft Office, Retail, Time Management
Education
Boston University 2010 — 2014
Bachelor of Arts (B.A.), Political Science, 3.51
Malden High School 2010 — 2010
High School Diploma
Boston Latin School 2004 — 2010
High School
Sonesta Hotels March 2014 - Present
Crowne Plaza Philadelphia West September 2013 - March 2014
Sonesta Hotels March 2013 - August 2013
Sonesta Hotels July 2012 - March 2013
Buena Vista Restaurant May 2011 - August 2011
Phillips Museum of Art September 2010 - March 2011
Franklin and Marshall College Business Office January 2009 - May 2010
Primo Hoagies May 2008 - August 2009
Staples, Inc. September 2006 - November 2007
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Publisher, Medieval Studies, Middle English, French, Renaissance Art, European History, Management, Customer Service, Time Management, Hospitality, Recruiting
Education
Franklin & Marshall College 2008 — 2012
Bachelor's degree, History (specialty in Medieval Studies)
Sonesta Hotels February 2012 - February 2015
Sonesta Hotels February 2012 - January 2015
Reit Management & Research LLC September 2003 - February 2012
Ian Schrager Hotels 1995 - 2003
Hospitality Properties Trust 1995 - 2003
Omni Hotels 1982 - 1993
Arthur Andersen & Co. 1967 - 1982
Skills
Hospitality, Forecasting, Hotels, Hospitality Industry, Hospitality Management, Budgets, Revenue Analysis, Asset Managment, Managerial Finance, Restaurants, Contract Negotiation, Financial Analysis, Team Building, Food & Beverage, Strategic Planning, Due Diligence, Accounting, Business Strategy, Auditing, Tourism, Yield Management, Hotel Management, Asset Management, Income Statement, Management, Resorts
Education
Boston University Questrom School of Business 1963 — 1967
BS, Business Administration
Boston College High School
Diploma
Marriott International April 2015 - Present
Sonesta Hotels March 2014 - April 2015
Sawgrass Marriott June 2012 - February 2014
One Ocean Resort & Spa October 2011 - June 2012
Hyatt Regency Jacksonville Riverfront June 2004 - October 2011
Radisson New London February 2002 - May 2004
Skills
Marketing Communications, Hospitality, Hospitality Industry, Meeting Planning, Hotels, Hospitality Management, Event Management, Sales, Resorts, Trade Shows, Revenue Analysis, Team Building, Catering, Hotel Management, Social Media Marketing, Event Planning, Wedding Planning, Public Relations, Food & Beverage, Corporate Events, Tourism, Customer Satisfaction, Customer Service, Budgets, Convention Services, Incentives, Rooms Division, Marketing, Opening Hotels, Sales Management, Destination Marketing, Contract Negotiation, Marketing Strategy, Training, Account Management, New Business Development, Front Office, Management
Education
Johnson and Wales University 1989 — 1991
Associate of Arts and Sciences (A.A.S.), Tourism and Travel Services Management
Andi's People Greeting Cards January 2003 - Present
Scituate Public Schools January 2012 - Present
Duxbury Senior Center July 2011 - Present
Kingsbury Club & Spa 2000 - Present
Duxbury Middle School September 2007 - June 2009
Woodside Management Systems Inc. 1983 - 1985
Sonesta Hotels 1981 - 1983
Skills
writing, editing, Graphic Design, Photoshop, Illustrator, Photography, Copywriting, Social Media, Publishing, Customer Relations, Customer Service, Public Speaking, Teaching, Word, Digital Photography, Editing, Strategic Planning, Advertising, Adobe Creative Suite, Blogging, Social Networking, Creative Writing, Web Design, Newsletters, Curriculum Design, Event Planning, Art, Marketing, Fundraising, Books, Microsoft Word, Writing, Public Relations
Education
Simmons College 1985 — 1988
B.A., English/American Studies
Fitchburg State College 2009 — 2012
Master of Education (M.Ed.), 4.0
Aquinas College 1974 — 1976
A.S., Business
St. Gregory's High School
Sonesta Hotels May 2013 - Present
Sonesta Hotels October 2012 - April 2013
Kimpton Hotels January 2012 - February 2012
Gartner September 2009 - May 2011
RONIN Corporation September 2006 - September 2008
RONIN Corporation September 2005 - September 2006
Skills
Market Research, SPSS, Quantitative Research, Analysis, Qualitative Research, Competitive Intelligence, Microsoft Office, Segmentation, Research, Project Management, Management, Focus Groups, Marketing Research, Data Analysis, Survey Design, Strategy, Marketing, Loyalty Programs, Loyalty Marketing, Customer Experience..., Customer Insight, Hospitality Industry, Marketing Strategy, Hospitality
Education
Cornell University 2011 — 2012
Master's Degree
Penn State University 2000 — 2004
BA
Sonesta Hotels January 2013 - Present
The Greenbrier February 2010 - January 2013
The Umstead Hotel and Spa September 2006 - January 2010
Starwood Hotels & Resorts Worldwide, Inc. July 2005 - September 2006
Interstate Hotels & Resorts May 2002 - June 2005
Skills
Revenue Management, Pre-opening, Yield Management, Forecasting, Social Media Marketing, Rooms Division, Sales Management, Hotel Reservations, Front Office Management, Budgeting, Resort Operations, Strategic Planning, Online Marketing, Contract Negotiation, E-commerce, Business Strategy, Competitive Analysis, Hotels, Resorts, Leisure, Spa, Restaurants, Hospitality Management, Delphi, Opera, Micros, Luxury, Fidelio, Excel, Social Media, Pricing Strategy, Problem Solving, Public Relations, Guest Satisfaction, Promotions, Revenue Analysis, Microsoft Excel, Revenue Forecasting, Budgets, Hotel Booking, Front Office, Guest Service Management, Hotel Management, Food & Beverage, Customer Satisfaction, Concierge Services, Hospitality, Marketing Strategy, Hospitality Industry, Leadership
Education
University of Connecticut 2000 — 2004
Cornell University 2010 — 2010
Cornell Executive Leadership Certification, Executive Leadership
Interstate Hotels and Resorts Revenue Management School 2004 — 2004
Revenue Management Certification, Revenue Management
Coventry High School 1996 — 2000
SpotHero April 2015 - Present
Fox Den at Bloomfield Open Hunt Country Club May 2014 - August 2014
Java City June 2011 - May 2014
Sonesta Hotels May 2013 - August 2013
Somerset Park Apartments May 2012 - August 2012
Victor Victrola Antiques May 2011 - August 2011
Mrs. Fields Cookies March 2007 - September 2008
Skills
Hospitality, Business, Food Service, Event Management, Food & Beverage, Customer Service, Marketing, Time Management, Inventory Management, Teamwork
Education
Roosevelt University 2014 — 2016
Master's degree, Hospitality and Tourism
Central Michigan University 2010 — 2014
B.S.B.A, Hospitality Administration/Management
Troy High School 2006 — 2010
High School Diploma
Hotel Monteleone January 2012 - Present
China Grill Management November 2007 - November 2011
Morgans Hotel Group November 2007 - November 2011
Sonesta Hotels May 2005 - October 2007
The Club at Hammock Beach a Bobby Ginn Property March 2004 - April 2005
Windsor Court Hotel 2001 - 2003
Skills
Cuisine, Hospitality Management, Hospitality Industry, Hotels, Hotel Management, Food & Beverage, Resorts, Hospitality, Menu Development, Catering, Restaurants, Restaurant Management, Chef, Revenue Analysis, Front Office
Education
Southeast Institute of Culinary Arts 1996 — 1997
Culinary Arts Technical Degree, Culinary Arts/Chef Training
Daytona Beach Community College 1994 — 1997
Associate of Arts (AA), Hospitality Administration/Management
Old Mutual Asset Management May 2014 - Present
Healthworks Fitness Centers for Women October 2011 - Present
Cambridge Associates October 2007 - May 2014
Cambridge Associates January 2006 - October 2007
Sonesta Hotels January 2005 - January 2006
Skills
Event Planning, Event Management, Corporate Events, Conferences, Meeting Planning, Social Media, Email Marketing, Social Media Marketing, Hospitality, Hospitality Industry, Hotels, Hospitality Management, Budgets
Education
Clark University 1999 — 2003
Bachelor of Arts (BA), Art History, Criticism and Conservation
Teneo Hospitality Group March 2015 - Present
Sonesta Hotels August 2008 - February 2015
Sonesta Hotels May 1994 - December 2006
Hyatt Regency Chicago June 1992 - May 1994
Skills
Hospitality Management, Hospitality Industry, Hospitality, Hotel Management, Front Office, Resorts, Hotels
Education
Eastern Illinois University 1988 — 1992
Bachelor of Science (BS), Hospitality Administration/Management
Eastern Illinois University 1988 — 1992
Bachelor's degree, Hospitality Administration/Management
Wellington Management Company, LLP March 2015 - Present
Sonesta Hotels 2014 - 2014
Greater Boston Chamber of Commerce June 2013 - August 2013
Siemens PLM Software 2004 - 2007
Education
Boston University 2014 — 2014
•Certificate in Computer Science;
Isenberg School of Management, UMass Amherst 2010 — 2013
Master of Business Administration (M.B.A.)
University of Maine 2007 — 2008
Master, Accounting
Sonesta Hotels August 2015 - Present
The Inn at Palmetto Bluff, A Montage Resort August 2011 - July 2015
Fisher Island Club 2010 - September 2011
The Shores Resort & Spa Daytona Beach Florida 2007 - 2010
West Paces Hotel Group - Daufuskie Island Resort 2005 - 2007
The Tides Inn 2001 - 2005
Austin Renaissance Hotel 1991 - 2000
Skills
Banquets, Catering, Budgets, Convention Services, Budgeting, Cost Control, Cuisine, Culinary Skills, Customer Satisfaction, Customer Service, Event Management, Event Planning, Food, Food, Food Service, Forecasting, Front Office, Guest Service Management, Hospitality, Hospitality Industry, Hospitality Management, Hotel Booking, Hotel Management, Hotels, Lodging, Management, Marketing, Meeting Planning, Menu Development, Opening Hotels, Opera, Pre-opening, Pre-opening experience, Process Scheduler, Property Management..., Resorts, Restaurant Management, Restaurants, Revenue Analysis, Rooms Division, Spa, Tourism, Wine, Yield Management
Education
Johnson and Wales University 1987 — 1991
BS, Hospitality Management
Sonesta Hotels December 2014 - Present
Boston University School Of Hospitaltiy 2007 - Present
Reit Management & Research LLC June 2013 - November 2014
Sonesta International Hotels 1996 - June 2013
Ignite 1994 - April 2012
Skills
Hotels, Hospitality Industry, Hospitality, Hospitality Management, Resorts, Hotel Management, Pre-opening, Employee Relations
Education
New York University 1981 — 1984
Master of Business Administration (M.B.A.)
Columbia University in the City of New York 1976 — 1977
Master’s Degree
Brandeis University
Bachelor’s Degree
The New York Palace July 2015 - Present
Sonesta Hotels March 2014 - July 2015
InterContinental Hotels Group September 2012 - March 2014
Boston Park Plaza Hotel November 2011 - September 2012
Fairmont Copley Plaza Hotel March 2011 - October 2011
Aloft and Element Hotel July 2010 - September 2010
Starwood Hotels & Resorts Worldwide, Inc. September 2009 - June 2010
Starwood Hotels & Resorts Worldwide, Inc. June 2008 - August 2008
W Hotels 2008 - 2008
Hyatt Regency Hotel May 2007 - August 2007
Skills
Revenue Analysis, Hotels, Hotel Management, Hospitality Industry, Hospitality Management, Property Management..., Rooms Division, Hospitality, Micros, Food & Beverage, Front Office, Pre-opening, Resorts, Hotel Booking, Yield Management, Opera, OnQ, Banquets, MICROS
Education
Boston University 2005 — 2009
Bachelor of Science, Hospitality Administration, 3.33
EMCO Hospitality, Inc. 2003 - Present
HandHeld Hospitality LLC July 2012 - Present
Snowball Web Management & Digital Marketing December 2009 - Present
World Cancer Research Fund (Wereld Kanker Onderzoek Fonds NL) 2008 - Present
Mountain State University March 2006 - Present
University of Charleston 2013 - 2014
SynXis 1999 - 2003
Lancaster Hotels and Resorts 1989 - 1999
Sheraton ITT Luxury Hotels 1987 - 1989
Sonesta Hotels 1978 - 1987
Skills
Social Media, Strategic Planning, Budgets, Hospitality Management, Project Management, Marketing, Social Media Marketing, Public Relations, Public Speaking, Hospitality, Marketing Communications, Online Advertising, Marketing Strategy, Email Marketing
Education
Cornell University 1982 — 1982
Certificate, Hotel Finance
Netherlands Institute of Marketing 1979 — 1981
Graduate degree, Marketing
Ecole Hoteliere de Lausanne 1974 — 1978
BA Hotel Administration
Sonesta Hotels March 2013 - Present
CARINO Hotel Group September 2011 - March 2013
CARINO Hotels and Resorts Worldwide January 2010 - September 2011
Kimpton Hotels April 1999 - October 2001
Starwood Hotels & Resorts Worldwide, Inc. November 1997 - April 1999
Hilton August 1995 - November 1997
Hilton August 1994 - August 1995
Hilton February 1994 - August 1994
Hilton September 1990 - February 1994
Entertainment Cruises Inc. May 1989 - September 1990
Skills
Hotels, Hospitality, Hospitality Industry, Business Travel, Hospitality Management, Negotiation, Resorts, Luxury, Sales Management, Contract Negotiation, Account Management, Hotel Management, Catering, Revenue Analysis, Food & Beverage, Trade Shows, Sales, Tourism, Hotel Booking, Restaurants, Leadership, Rooms Division, Yield Management, Pre-opening, Banquets, Management, Customer Satisfaction, Leisure, Property Management..., Convention Services, Meeting Planning, Marketing, Travel Management, Front Office, Opening Hotels, Incentives, Lodging, Incentive Travel, OnQ, Revenue Forecasting, Online Travel, Leisure Travel, Micros, GDS, Guest Service Management, Tour Operators, Cruises, Delphi, Sabre, Pre-opening experience
Education
Iowa State University 1984 — 1987
Bachelors, Hotel, Restaurant, Institutional Management
Iowa State University 1984 — 1986
Bachelor's degree, Hotel, Restaurant, Institutional Management
Avatar
Masters, Pro, Integrity, Wizards, Personal Growth and Development
Barrington
Hotel, Restaurant and Institutional Management
Son Hospitality Consulting October 2014 - Present
2020 Women on Boards December 2010 - Present
Century Bank 1997 - Present
Sperry Van Ness June 2014 - Present
Sonesta Hotels February 2012 - July 2013
Sonesta Hotels July 1979 - January 2012
Skills
Business Development, Email Marketing, Management, Hotels, Resorts, Hotel Management, Advertising, Hospitality Industry, Hospitality, Customer Service, Restaurants, Strategic Planning, Revenue Analysis, Tourism, Marketing, Hospitality Management, Leadership, Food & Beverage, Pre-opening, Budgets, Marketing Strategy, Public Relations, New Business Development, Food, Luxury, Sales, Business Strategy, Entrepreneurship, Yield Management, Banquets, Income Statement, Marketing Communications, Event Management, Negotiation, Online Marketing, Business Planning, Trade Shows, Customer Satisfaction, Meeting Planning, Contract Negotiation, Start-ups, Leadership Development, Public Speaking, Catering, Coaching, Team Building, Forecasting, Strategy, Leisure, Sales Management
Education
Massachusetts Institute of Technology - Sloan School of Management 1977 — 1979
MBA, Marketing, Management
Harvard University 1971 — 1975
Bachelor of Arts (BA), Social Studies
AAA Reading Berks March 2015 - Present
Disney Vacation Club November 2013 - March 2015
Floridays Resort Orlando April 2013 - April 2014
Sonesta Hotels July 2012 - April 2013
Toys R Us April 2011 - November 2011
Target October 2007 - May 2009
Skills
Customer Service, Hospitality, Event Planning, Food & Beverage, Hotels, Event Management, Microsoft Office, PowerPoint, Microsoft Word, Customer Satisfaction, Microsoft Excel, Social Media, Friendly Personality, Sales, Social Networking
Education
University of Phoenix 2014 — 2016
Master's Degree, Business Administration and Management, General, 3.6
University of Central Florida 2011 — 2013
B.S., Event Management
Drexel University 2008 — 2010
Hospitality Management
Majestic Shores Travel July 2014 - Present
Azamara Club Cruises November 2010 - June 2014
Sonesta Hotels 2002 - 2004
Skills
Cruise Sales, Hotel Sales, Notary Public Florida, Wedding Planning, Training, Customer Oriented, Public Speaking, Drama, Singing, Hotels, Tourism
Education
Miami Beach Senior High School 1987 — 1991
Highschool Diploma, Performance and TV Production
Florida International University
Bachelor or Science, Hospitality Administration/Management
FreeAssociation February 2014 - Present
FreeAssociation August 2013 - February 2014
FreeAssociation May 2011 - July 2013
FreeAssociation May 2010 - April 2011
Jones Lang LaSalle July 2008 - May 2010
Pinnacle Advisory Group June 2007 - August 2007
Sonesta Hotels June 2006 - August 2006
Skills
User Interface Design, Financial Modeling, Digital Strategy, Analytics, User Experience, Product Management, Digital Marketing, Digital Media, Start-ups, User Research, Customer Experience, Service Design, Agile Methodologies, Content Strategy, Strategy, Mobile Applications, Web Analytics, Concept Development, Market Research, Usability Testing, Branding, Business Strategy, User-centered Design, User Experience Design, Business Development, Brand Development, Project Management, Interaction Design
Education
Cornell University 2004 — 2008
BS, Hotel Administration
Sonesta Hotels April 2006 - Present
Royal Sonesta Hotel, New Orleans 2006 - 2013
Education
Cornell University
Bachelor's degree, Hospitality Administration/Management
Son Hospitality Consulting 2014 - Present
Sonesta Hotels 2012 - 2014
Sonesta Hotels 2011 - 2012
Sonesta Hotels 2005 - 2011
Hilton Hotels & Resorts 2002 - 2005
Marriott International Offshore Resorts 2000 - 2002
Hilton International 1998 - 2000
Hilton International Headquarters 1997 - 1998
Hilton International 1995 - 1997
Skills
Revenue Analysis, Forecasting, Hotels, Yield Management, Analytics, Hotel Management, Hospitality Management, Resorts, Hospitality Industry, Business Development, Hospitality, Business Valuation, Market Analysis, Hotel Valuation, Acquisition Analysis, Hotel Assessment, Front Office, Public Speaking, Property Management..., Pre-opening, Food
Education
Cornell University 2011 — 2011
Advance Certificate, Real Estate and Hotel Investment
Cornell University 1999 — 2000
Certificate, Advanced Operational Analysis
Ecole hôtelière de Lausanne 1992 — 1993
Marketing & Communication
Universite du Quebec, Montreal (UQAM) 1988 — 1991
Bachelor of Business Administration (B.B.A.)
Sonesta Hotels March 2013 - Present
Royal Sonesta Hotel June 2006 - February 2013
Royal Sonesta Hotel 2006 - 2011
Royal Sonesta Hotel New Orleans July 2008 - March 2010
Skills
Hospitality Management, Hospitality, Hospitality Industry, Customer Service, Team Building, Coaching, Food & Beverage, Organizational..., Leadership Development, Recruiting, Event Planning, Hotels
Education
Bucknell University 2001 — 2005
Bachelor of Arts, International Relations/Spanish
Bucknell University 2001 — 2005
Bachelor of Arts (B.A.), International Relations
BCMI Group of Companies - Featuring BCMInns and Kanata Inns July 2014 - Present
Super 8 October 2013 - March 2014
Arctic Co-operatives Ltd. June 2013 - September 2013
Serenity Fun City July 2011 - February 2012
Sonesta Beach Resort Taba May 2006 - March 2009
La Residence des Cascades Golf Resort, Soma Bay, Hurghada August 2005 - October 2005
Sonesta Hotels January 2001 - August 2005
Swissôtel Cairo El Salam July 1999 - December 2000
Rotana October 1993 - June 1999
Skills
Pre-opening, Resorts, Hotel Management, Rooms Division, Hotels, Hospitality Management, Budgets, Customer Satisfaction, Yield Management, Hospitality Industry, Property Management..., Banquets, Income Statement, Front Office, Food & Beverage, Restaurants, Revenue Analysis, Opening Hotels, Micros, Hospitality, Guest Service Management, Pre-opening experience, Fine Dining, Opera, OnQ, Hotel Booking, Rooms Division..., Menu Development, Restaurant Management, Reservation, Tourism, Lodging, Convention Services, Catering, Leisure, Menu Engineering, Concierge Services, P, MICROS, Reservations
Education
Ain Shams University 1985 — 1989
B.A in English language, English language from Alson Faculty
Goodwin Procter LLP June 2015 - Present
Sonesta Hotels December 2014 - June 2015
Reit Management & Research LLC June 2014 - December 2014
InterContinental Hotels & Resorts March 2014 - April 2014
National Bureau of Economic Research May 2013 - August 2013
Boston University School of Medicine May 2012 - May 2013
Skills
Customer Service, Public Speaking, ADP HRB, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Taleo, Facebook, Social Networking, Employee Benefits
Education
Boston University 2011 — 2015
BS
Sonesta Hotels December 2014 - Present
BoomTown - Real Estate Web Platform August 2013 - December 2014
Charleston Place Hotel August 2012 - August 2013
Charleston Place Hotel October 2010 - October 2012
Wild Dunes Resort May 2010 - October 2010
Blowing Rock Chamber of Commerce December 2009 - January 2010
Appalachian State University 2006 - 2010
Lenoir Board of Education Meetings October 2009 - December 2009
Wild Dunes Resort May 2009 - August 2009
Earth Fare - the healthy supermarket March 2008 - October 2008
Skills
Time Management, Hotels, Customer Service, Hotel Management, Resorts, Microsoft Office, Customer Satisfaction, Budgets, Human Resources, Hospitality, Management, Hospitality Management, Recruiting, Event Management, PowerPoint, Typography, Public Relations, Employee Relations, Marketing, Social Networking
Education
Appalachian State University 2006 — 2010
Bachelor of Science Business Administration, Hospitality and Tourism Management
Ceballos, Ceballos, Bestulich & Padron, CPAs September 2015 - Present
Sonesta Hotels August 2014 - September 2015
Edgewater South Beach Hotel February 2013 - January 2014
Trust Hospitality LLC July 2012 - February 2013
Hilton Worldwide- Hilton Bentley June 2011 - April 2012
Marriott International March 2011 - March 2012
Anthony's Coal Fire Pizza July 2010 - May 2011
Biltmore Culinary Academy June 2009 - July 2010
Greater Miami Convention & Visitors Bureau May 2006 - August 2006
Skills
Hospitality Management, Hospitality, Hotels, Resorts, Food & Beverage, Open Table, Tourism, Micros, Concierge Services, Hospitality Industry, Property Management..., Restaurants, Front Office, Public Relations, Culinary Skills, Hotel Management, Banquets, Management, Catering, Event Planning, Event Management, Microsoft Office, Microsoft Excel, Food, Social Media
Education
Florida International University 2010 — 2013
Masters, Hospitality Management
Florida International University 2010 — 2011
Bachelors, Hospitality Management
University of Central Florida 2007 — 2009
Hospitality
Secession Golf Club October 2013 - 2015
Sonesta Hotels 2012 - 2015
InterContinental Hotels Group 2004 - 2012
Chateau Elan 2002 - 2004
Skills
Hospitality Management, Resort Management, Restaurant Management, Bar Management, Banquet Operations, Catering Management, Executive Chef, Hotel Management, TIPS Certified, Certified TIPS Trainer, ServSafe Certified, Certified Food and..., Offical Kansas City..., Catering, Restaurants, Hospitality, Pre-opening, Fine Dining, Resorts, Food & Beverage, Banquets, Hotels, Revenue Analysis, Hospitality Industry
Education
Christelijke Hogeschool Leeuwarden
Bachelor of Business Administration (B.B.A.), International Hospitality Management
Sri Lanka Institute of Tourism and Hotel Management
Diploma, Hospitality Management and Culinary Arts
5 Wits December 2013 - Present
FamilyTimeFun 2004 - 2013
Dunkin' Brands January 1999 - June 2003
Sonesta Hotels November 1994 - December 1998
Sheraton January 1993 - November 1994
Skills
Marketing Strategy, Brand Development, Advertising, Integrated Marketing, Marketing Communications, Direct Marketing, Public Relations, Product Development, Creative Direction, Marketing, Start-ups, B2B, Entrepreneurship, Product Marketing
Education
Boston University
Public Communications Institute
University of Massachusetts Dartmouth
BA, English/Literature
Tilton Prep School
Sonesta Hotels October 2010 - Present
Sonesta Hotels September 2008 - October 2010
Sonesta Hotels July 2008 - September 2008
Distinctive Granite & Marble November 2007 - June 2008
Logan's Roadhouse October 2005 - October 2007
Logan's Roadhouse February 1999 - October 2005
Skills
Employee Relations, Hiring, Onboarding, Performance Management, HRIS, Recruiting, Talent Acquisition, Payroll, Employee Engagement, Employee Benefits, Talent Management, Employment Law, HR Policies, Organizational..., Human Resources, Conflict Resolution, Technical Recruiting, New Hire Orientations, Applicant Tracking..., Employee Training, Workforce Planning
Education
Georgia Southern University 1999 — 2004
BBA, Human Resources
Hephzibah High School 1995 — 1999
Renaissance Aruba Resort & Casino April 2001 - Present
Renaissance Aruba Resort & Casino and Renaissance Curacao Resort & Casino January 1992 - Present
Aruba Sonesta Resort & Casino January 1993 - 2001
Sonesta Hotels 1993 - 2001
Business Consultant 1988 - 1990
Skills
Hotels, Tourism, Resorts, Event Management, Hospitality Management, Hospitality, Hotel Management, Leisure, Restaurants, Revenue Analysis, Hospitality Industry, Sales, Yield Management, Food & Beverage, Contract Negotiation, Public Relations, Luxury, Event Planning
Education
Boston University 1984 — 1988
Canterbury School 1979 — 1981
high school
Colegio Arubano 1976 — 1979
Sonesta Hotels October 2014 - Present
REIT Management & Research October 2013 - October 2014
REIT Management and Research LLC July 2012 - October 2013
Boston Capital August 2011 - July 2012
Liberty Mutual Insurance July 2011 - August 2011
The Fresh Food Company January 2008 - May 2011
TJX July 2010 - December 2010
Office of Residence Life 2009 - 2010
Skills
Facebook, PowerPoint, Spanish, Microsoft Excel, Event Planning, Microsoft Word, Microsoft Office, Access, Outlook, Research, Social Media, Customer Service, Auditing, Accounting, Management, Account Reconciliation, Financial Analysis, General Ledger, Leadership
Education
Boston University 2007 — 2011
Bachelor of Science (BS), Accounting
Menin Hospitality October 2015 - Present
The Biltmore May 2014 - Present
PGA National Resort & Spa June 2013 - May 2014
Morgans Hotel Group July 2006 - June 2013
Sonesta Hotels July 2002 - July 2006
Doral Golf Resort & Spa June 2000 - July 2002
The Homestead Resort, ClubCorp (VA) August 1997 - June 2000
Quail Hollow Resort & Country Club, ClubCorp July 1995 - August 1997
Euclid Beach Properties June 1993 - July 1995
Harley Hotels (Helmsley Co.) January 1990 - June 1993
Skills
Security, Hotel Management, Hotels, Project Management, Due Diligence, Budgets, Pre-opening, Hospitality Industry, Hospitality Management, Property Management..., Hospitality, Resorts, Revenue Analysis, Food & Beverage, Front Office
Education
CCC
AA, Building Engineering
CSU
Mechanical Engineering
Cornell University
Hospitality Management Certificate, hospitality management
Cornell University
Hotel Revenue Management Certificate, Hospitality Administration/Management
Morgans Hotel Group
General Manager Development Program
WSIT
AA, Environmental Eng. Technology
Park District of Highland Park December 2014 - Present
Sonesta Hotels May 2014 - August 2014
Town of Normal, IL August 2013 - May 2014
Wheaton Park District May 2013 - August 2013
Village of Algonquin May 2009 - August 2012
Skills
Recreation Planning, Customer Service, Organization, Experience Working with..., Recreation, Time Management, Teamwork, Microsoft Office, Team Leadership, Coaching, Operating Budgets, Programming, Microsoft Word, Microsoft Excel, PowerPoint, Social Media, Technical Writing, Typing, Tournaments, Cashiering, Always Punctual, Cpr Certified, Lifeguarding, First Aid, Swim Instruction, Coordinating Special..., Leadership, Research, AED, Facebook, Public Speaking, Event Planning, Communication, Sports, Risk Management
Education
Illinois State University 2010 — 2014
Recreation and Leisure Studies, English
Interstate Hotels & Resorts July 2015 - Present
MCR Development, LLC March 2015 - July 2015
Sonesta Hotels January 2014 - March 2015
Candlewood Suites Somerset September 2011 - January 2014
Staybridge Suites March 2010 - September 2011
Staybridge Suites April 2007 - March 2010
Hyatt Hotels Corporation 2005 - 2007
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Hospitality, Yield Management, Revenue Analysis, Sales, Resorts, Rooms Division, Property Management...
Education
Johnson and Wales University 1994 — 1998
Bachelor's degree, Hospitality Administration/Management
Norman Houston Events January 2005 - Present
Sonesta Hotels May 2015 - Present
Marriott International May 2014 - June 2015
State of Ohio Department of Job & Family Services May 2013 - May 2014
Sodexo Magic Catering August 2009 - January 2014
Central State University Public Relations Department & Conference Services January 2013 - December 2013
Skills
Event Planning, Event Management, Hospitality, Leadership, Marketing, Time Management, Hospitality Industry, Marketing Strategy, Catering, Customer Service, Communication, Team Leadership, Sales Management, Interior Design, Bottom Line Improvement, Team Building, Cross-functional Team..., Invoicing, Public Speaking, Public Relations, Networking, Instructional Design, Weddings, Wedding Planning, Food & Beverage, Wedding Management, Wedding Coordinating, Special Events..., Special Events..., Conference Coordination, Management
Education
Central State University 2009 — 2014
Bachelor of Business Administration (B.B.A.), Markting & Hospitality Management, 3.2
Central State University 2009 — 2014
Marketing and Hospitality Manangement, Business Administration, Management and Operations
Sonesta Hotels July 2015 - Present
Champlain Shipping February 2015 - Present
UPS November 2014 - December 2014
Handy Toyota December 2013 - November 2014
Breakwater Cafe and Grill May 2013 - October 2013
Hilton Worldwide January 2011 - August 2012
Hilton Worldwide November 2009 - March 2011
Skills
Cpr Certified, TIPS Certified, Serve Safe Certified, DLC, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Social Media, Restaurants, Food, Hospitality Management, Sales, Hospitality, Food, Microsoft Office, Social Media Marketing, Public Speaking, Event Planning, Management
Education
State University of New York College at Plattsburgh 2010 — 2013
Bachelor of Science (B.S.) Business Minor, Hotel, Restaurant, and Tourism Management
Suffolk University 2009 — 2010
Communication and Media Studies
Castleton State College
Communication and Media Studies
The Sam Houston Hotel February 2015 - Present
Crowne Plaza Northwest April 2014 - February 2015
Sonesta Hotels December 2012 - March 2014
InterContinental Hotels Group July 2011 - December 2012
Starwood Hotels & Resorts Worldwide, Inc. December 2010 - July 2011
Noble Investment Group June 2008 - October 2010
Noble Investment Group August 2005 - June 2008
Skills
Highly detail oriented, Organization &..., Communication Skills, Hospitality, Customer Service, Creative Concept Design, Event Management, Project Planning, Marketing Strategy, Project Coordination, Hiring, Employee Training, Volunteer Management, Creative Arts, Creative Writing, Stationery
Education
Winston-Salem State University 2003 — 2008
Bachelor of Science (B.S.), Business Administration, Marketing
Belhaven University
Master of Business Administration (MBA), Leadership
Chatham Central High School
Sonesta Hotels April 2015 - Present
Royal Fig Catering November 2014 - April 2015
Hotel Ella July 2013 - August 2014
Milago Condominiums August 2012 - July 2013
Wedding Contractor December 2012 - April 2013
Hyatt Regency in December 2011 - September 2012
Austin Convention & Visitors Bureau January 2012 - May 2012
Skills
Press Releases, Marketing, Media Relations, Leadership, Customer Service, Sales, Meeting Planning, Integrated Marketing, Hospitality, Hotels, Tourism, Hospitality Management, Hospitality Industry, Time Management, Event Management, Event Planning, Public Speaking, Nonprofits, Strategic Planning, Catering
Education
Austin Community College 2011 — 2013
Austin Community College
Pursing an Associate of Applied Science, Meeting and Events Planning
Holiday Inn Express Inn & Suites Atlanta-Conyers March 2015 - Present
Holiday Inn Express Inn & Suites Atlanta-Conyers March 2015 - Present
Sonesta ES Suites Atlanta November 2012 - March 2015
Sonesta Hotels August 2012 - March 2015
Staybridge Suites Atlanta Perimeter Center West May 2012 - August 2012
Holiday Inn Express October 2010 - May 2012
Holiday Inn Express November 2009 - May 2012
Holiday Inn Express July 2007 - September 2009
Skills
Customer Service, Microsoft Office, Teamwork, Word, Hospitality, Inventory Management, Data Entry, Hotels, Excel, Administration, PowerPoint, Event Management, Event Planning, Supervisory Skills, Guest Satisfaction, Social Media Marketing, Social Networking, Facebook, Public Relations, Food & Beverage, Marketing, Trade Shows, Customer Satisfaction, Microsoft Excel, Microsoft Word, Hospitality Management, Hospitality Industry, Hotel Management, Front Office, Social Media
Education
University of Phoenix - Online 2007 — 2010
Business Management
Auburn University at Montgomery 1995 — 1996
pre law
Panhellenic Council December 2014 - Present
Sonesta Hotels May 2015 - August 2015
Her Campus App State August 2013 - January 2015
eeZ Fusion and Sushi January 2012 - January 2015
Carolina Juniors Volleyball Club January 2010 - January 2012
Skills
Customer Service, Hospitality, ServSafe, Event Planning, Spanish, Open Table, Public Speaking, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Facebook, Leadership, Online Journalism, Social Networking, Social Media Marketing, Time Management, Social Media
Education
Appalachian State University 2012 — 2016
Bachelor of Science in Business Administration (B.S.B.A.), Hospitality and Tourism Management, Senior
Dream Guider LLC August 2013 - April 2014
An Island Love Affair 2013 - 2014
WOA Gallery/Magazine June 2013 - September 2013
The Art Institutes October 2011 - September 2013
Sonesta Hotels January 2013 - March 2013
Cherry Hill Photo October 2010 - December 2012
Genesis HealthCare July 2008 - January 2009
Skills
Sewing, Adobe Creative Suite, Social Networking, Reading Comprehension, Creative Writing, Proposal Writing, Creative Direction, Creative Strategy, Creative Briefs, Creative Solutions, Sketching, Digital Printing, Digital Illustration, Branding & Identity, Mac, Vector Illustration, Graphics, Layout, Typography, Graphic Design, Art Direction, Illustration, Illustrator, Brochures, Posters, Logo Design, Dreamweaver, Book Design, Flash Animation, Visual Communication, Advertising, InDesign, Flyers, Business Cards, Photoshop, Photography, Image Manipulation, Art, Social Media, Branding
Education
Art Institute of Philadelphia 2009 — 2013
Bachelor of Science (BS), Graphic Design
Sonesta Hotels May 2015 - Present
Reit Management & Research LLC July 2013 - May 2015
MICROS Systems Inc October 2011 - May 2013
Micros Systems August 2010 - November 2011
Micros Systems, Inc June 2007 - August 2010
ARAMARK January 2005 - December 2006
ARAMARK December 2002 - December 2004
ARAMARK July 2002 - December 2002
The Statler Hotel 1999 - 2002
The Chalfonte Hotel 2001 - 2001
Skills
hotels, Opera Property..., Front Office, Guest Service, Food & Beverage, Conferences, Property Management..., Hospitality, Hotels, Training, Leadership, Management, Hospitality Industry, Hospitality Management, Hiring, Software Implementation, Hands-on Training, Employee Training, Software Installation, Strategic Planning, Customer Service, Resorts, Project Planning, Project Management, SharePoint, Process Improvement, Integration, Sales
Education
Cornell University 1999 — 2002
BS, Hotel Administration
The George Washington University 1998 — 1999
Finance
Caradonna Dive Adventures 2000 - Present
DEMA 2007 - 2015
Harbour Village Beach Resort Bonaire 1998 - 2000
Sonesta Hotel & Casino Curacao 1992 - 1993
Sonesta Hotels 1984 - 1992
Stein Eriksen Lodge 1989 - 1991
The Royal Sonesta Hotel 1987 - 1989
Skills
Finance, Marketing, Social Media, Sales Management, Negotiation, Marketing Communications, Event Planning, Team Building, Budgets, Advertising, Hospitality Industry, Customer Service, Public Speaking, Email Marketing, Business Strategy, Contract Negotiation, E-commerce, Account Management, Coaching, Sales, Start-ups, Digital Marketing, Event Management, Management, Leadership, Trade Shows, Scuba Diving, Nitrox, Online Marketing, Yield Management, Diving, Sports, Sailing, Cruises, Tourism Management, Retail, Vacation, Adventure Travel, Sustainable Tourism, Destination Marketing, Online Travel, Tourism, Hospitality, Marketing Strategy, Hotels, Social Media Marketing, Resorts, Online Advertising, Leisure, Travel Management
Education
INSEAD 2005 — 2005
Executive First Choice Training, First Choice Travel PLC Bespoke Program
University of South Carolina-Columbia 1983 — 1987
BS, Hotel, Restaurant and Tourism
The Westin Peachtree Plaza June 2015 - Present
Waterford Hotel Group - Lord Jeffery Inn December 2014 - May 2015
Waterford Hotel Group October 2013 - May 2015
Starwood Hotels & Resorts Worldwide, Inc. March 2015 - March 2015
Waterford Hotel Group June 2014 - September 2014
Amherst Brewing Company September 2012 - May 2014
Starwood Hotels & Resorts Worldwide, Inc. January 2014 - January 2014
Amherst Brewing Company August 2011 - September 2012
Sonesta Hotels June 2012 - August 2012
Skills
Hospitality, Customer Service, Hospitality Management, Food & Beverage, Teamwork, Sales, Restaurants, Hotels, Tourism, Hospitality Industry, Customer Satisfaction
Education
Isenberg School of Management, UMass Amherst 2011 — 2015
Bachelor of Applied Science (BASc), Hospitality and Tourism Management, 3.409 GPA
Isenberg School of Management, UMass Amherst 2011 — 2015
Bachelor of Business Administration (BBA), Marketing
Belchertown High School 2008 — 2011
Keswick Hall and Golf Club March 2014 - Present
Sonesta Hotels July 2012 - March 2014
The Peabody Little Rock February 2010 - July 2012
The Greenbrier October 2008 - February 2010
The Greenbrier 2007 - October 2008
The Peabody Memphis August 2004 - October 2007
Gold Strike Casino resort August 2002 - July 2004
Gold Strike Casino resort July 2001 - July 2002
Gold Strike Casino Resort July 2000 - July 2001
Gold Strike Casino Resort July 1998 - July 2000
Skills
Hotel Management, Team Building, Financial Planning, Quality Management, Event Planning, Convention Centers, Local Government, Budgeting, Capital Budgeting, Cost Reduction, Forecasting, Revenue Management, Contract Negotiations, Union Negotiations, Union Environment, Public Relations, Building Relationships, Distressed Property, Budgets, Revenue Analysis, Negotiation, Leadership, Contract Negotiation, Strategic Financial..., Hospitality Industry, Marketing, Hospitality, Hotels, Front Office, Customer Satisfaction, Customer Service, Resorts, Property, Training, Hospitality Management, Restaurants, Food & Beverage, Management, Strategic Planning, Employee Relations, Union, Catering, Sales, Rooms Division, Strategy, Pre-opening, Yield Management, Coaching, Team Leadership, Operations Management
Education
The University of Memphis 1994 — 2000
Brigham Young University 1991 — 1994
Florence High School 1982 — 1988
diploma
Harvard University 2012 - Present
Millennium & Copthorne Hotels 2011 - 2012
Sonesta Hotels 2009 - 2011
InterContinental Hotels Group 2006 - 2007
Nine Zero Hotel 2005 - 2006
W Hotels 2002 - 2003
Skills
Hotel Management, Pre-opening, Hospitality Management, Hotels, Hospitality Industry, Rooms Division, Resorts, Front Office, Micros, Revenue Analysis, Hospitality, Banquets, Food & Beverage, Yield Management, Property Management..., Opera, Restaurants, Catering, Opening Hotels, Guest Service Management
Education
Endicott College 2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
Endicott College 2004 — 2005
Bachelor's degree, Tourism and Travel Services Management
International College of Hotel Management 2002 — 2004
Associate's degree, Hotel/Motel Administration/Management
Landry's Restaurants July 2014 - Present
Sonesta Hotels July 2012 - February 2014
InterContinental Hotels Group September 2011 - July 2012
Boccaccio Bottega Toscana July 2009 - August 2011
Hilton Worldwide January 2009 - June 2009
Skills
Hospitality Management, Micros, Hospitality Industry, Hotel Management, Hospitality, Food & Beverage, Restaurants, F&B Operations, Teamwork, Customer Service, Menu Development, Yield Management, Wine, MICROS, Food, Restaurant Management, Guest Service Management, Catering, Fine Dining
Education
Stenden Hogeschool Leeuwarden 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), International Hospitality Management
Noorderpoortcollege Groningen 2007 — 2009
Associate's degree, Hospitality Management
Sonesta Hotels November 2009 - Present
Sonesta Hotels March 2007 - November 2009
The Ritz-Carlton Hotel Company LLC November 2006 - March 2008
Skills
Hotel Management, Menu Development, Fine Dining, Food & Beverage, Banquets, Hospitality Management, Restaurants, Culinary Skills, Hotels, Chef, Restaurant Management, Hospitality Industry, Cuisine, Catering, Food Service, Recipes, Menu Costing, Food Quality, Event Management, Hospitality, Resorts, Cooking, Micros, Revenue Analysis, Pre-opening, Food, Yield Management, Front Office, Cost Control, Wine, Food Safety
Education
University of Oklahoma 1990 — 1995
Bachelor of Arts (B.A.), Theoretical and applied Mathematics
Boston University 1988 — 1990
Bachelor of Arts (B.A.), Music Performance, General
Royal Sonesta Hotel Houston July 2012 - Present
Sonesta Hotels April 2007 - Present
InterContinental Hotels Group April 2007 - July 2012
Houston ISD September 1981 - June 2006
Houston ISD September 1981 - June 2006
Skills
Office Administration, Hospitality Industry, Hospitality Management, Administrative..., Microsoft Office, PowerPoint, Revenue Analysis, Office Management, Pre-opening, Front Office, Food & Beverage, Yield Management, Resorts, Banquets, Micros, Rooms Division, Catering, Restaurants, Tourism, Property Management..., Fine Dining, Hotels, Menu Development, Opera, Meeting Planning, MICROS
Education
Houston Community College 1987 — 1988
Charles H. Milby High School 1979 — 1981
NSTAR, a Northeast Utilities Operating Company August 2014 - Present
Sonesta Hotels November 2010 - August 2014
Fred M. Susan Auto Body June 2010 - November 2010
Skills
Maintenance & Repair, Electricity, Electric Utility, Natural Gas, Preventive Maintenance, Boilers
Education
Bunker Hill Community College 2012 — 2014
Associate of Science (A.S.), Electric Power Utility Technology
Peterson School of Engineering 2011 — 2011
Certificate, Basic Electricity
Somerville High School 2006 — 2010
High School, Auto Body
Ingrid & Isabel, LLC Graphic DesignerIngrid & Isabel, LLCSeptember 2013 - Present
Freelance January 2010 - Present
The Cricket Co. October 2010 - September 2013
Williams-Sonoma, Inc. December 2007 - February 2010
Red Bull September 2006 - May 2007
Boston University Community Service Center May 2006 - May 2007
Sonesta Hotels April 2006 - August 2006
Skills
Graphic Design, Photoshop, Photography, Art Direction, Editing, CSS, HTML, Collateral, Branding & Identity, Advertising, Adobe Creative Suite, InDesign, Mac, Facebook, Social Media Marketing, Web Design, Illustrator, Typography, Social Media, Dreamweaver, Illustration, Graphics, Email Marketing, WordPress, Copywriting, Adobe Acrobat, Packaging, Flash, Newsletters, Image Manipulation
Education
Boston University 2003 — 2007
BS, Communication, Art
SFAI
The Hospitality Resource Group International, Inc. 1999 - Present
Club & Hospitality Industry 1999 - 2013
WTS International March 1997 - September 1999
Westwood Club February 1995 - February 1997
Green Hill Yacht & Country Club April 1993 - August 1995
GNSA 1990 - 1993
Doral Resort & Country Club 1985 - 1990
Sonesta Hotels 1980 - 1985
Walt Disney World 1979 - 1980
Skills
Strategic Thinking, Hospitality, Resorts, Hotels, Food & Beverage, Hospitality Industry, Hotel Management, Hospitality Management, Pre-opening, Guest Satisfaction, Luxury, Tourism, Restaurants, Restaurant Management, Rooms Division, Guest Service, Leisure, Staff Training, Menu Development, Cost Control, Banquets, Menu Design, Hiring, Operations Management, Fine Dining, Food Cost, Event Management, Spa, Market Planning, Staff Development, Budgeting, Cuisine, Golf, Clubs, Customer Service, Strategic Planning, Retail, Golf Courses, Hotel Site Selection, Team Building, Food Service, Club, Budgets, Food, Revenue Analysis, Profit, Management, Customer Satisfaction, Front Office, Marketing
Education
Guilford College 1963 — 1967
BA, Business Administration
CRICO April 2013 - Present
Sonesta Hotels February 2012 - April 2013
REIT Management & Research LLC February 2012 - April 2013
Range Master July 2011 - December 2012
Cengage Learning August 2011 - February 2012
Cal Poly State University August 2007 - July 2011
California Polytechnic State University March 2005 - July 2007
Skills
Windows Server, Active Directory, DNS, Servers, Operating Systems, VMware, Exchange 2010/2007/2003, Opera, Micros, Disaster Recovery, OS X, Windows 7, Troubleshooting, System Administration, Windows, VPN, Microsoft Exchange, Technical Support, Group Policy
Education
California Polytechnic State University-San Luis Obispo 2002 — 2007
B.S., Animal Science, Psychology
Devotion Primary Extended Day Program September 2013 - Present
Devotion After School Enrichment Program September 2012 - June 2013
Playhouse Preschool September 2012 - June 2013
Chase Technology Consultants, LLC May 2012 - June 2012
Education First October 2011 - January 2012
BJPenn.com August 2010 - May 2011
Sonesta Hotels December 2007 - January 2008
Undergroundhiphop.com January 2007 - January 2008
Amplifyme (formerly Project: Think Different) March 2006 - June 2007
Skills
Public Relations, Advertising, Public Speaking, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Social Media, Social Networking, Social Media Marketing, Customer Service, Microsoft Office, Recruiting, Salesforce.com, Social Media Blogging
Education
Boston University 2007 — 2011
Psychology, Psychopathology, Psychology of Personality, Psychology and Criminal Justice
Brookline High School 2003 — 2007
Park Hyatt August 2015 - Present
Bowen - Meyers & Associates February 2015 - Present
Entertainment Consulting International, LLC October 2014 - February 2015
Southern Wine & Spirits December 2012 - October 2014
Sonesta Hotels May 2012 - December 2012
IHG September 2010 - May 2012
Job search period June 2010 - September 2010
The Walt Disney Company January 2005 - June 2010
Concord Hospitality/Marriott January 2002 - January 2005
Marriott/Concord Hospitality April 2000 - January 2002
Skills
Employee Relations, Payroll, Customer Service, Auditing, Deferred Compensation, Benefits Administration, Succession Planning, Performance Management, Organizational..., Human Resources, Career Development, HRIS, Employee Engagement, Onboarding, Talent Management, Recruiting, Conflict Resolution, Personnel Management, Leadership, Team Building, HR Policies, Coaching, Training, Management, Strategy, HR Consulting, Time Management, Employee Benefits, Hiring, Hospitality, Temporary Placement, Hospitality Industry, Employee Training
Education
Iowa State University 1991 — 1996
BA, Art and Design
La Vie En Blanc, Inc. 2012 - Present
Royal Caribbean Cruises Ltd August 2011 - November 2013
Royal Caribbean Cruises Ltd October 2005 - August 2011
Hilton Worldwide 2003 - 2005
Sonesta Hotels 2001 - 2003
Skills
Employee Relations, HR Policies, Recruiting, Employee Training, Salary, Employee Engagement, Employee Benefits, Onboarding, Human Resources, Change Management, New Hire Orientations, Performance Management, Succession Planning, Talent Acquisition, Talent Management, HRIS, Deferred Compensation, Team Building, Benefits Administration
Education
Florida International University 2009 — 2010
Masters, Human Resources Management
Nova Southeastern University 2001 — 2003
2003, Business Administration
Advantage Reserve, LLC. June 2008 - Present
Magna Hospitality February 2003 - November 2008
Island Outpost Hotels October 2000 - March 2003
Sonesta Hotels March 1993 - October 2000
Skills
Hotels, Food & Beverage, Meeting Planning, Hospitality, Hospitality Industry, Revenue Analysis, Business Services, Catering, Hospitality Management, Hotel Management, Resorts, Customer Satisfaction, Rooms Division, Leadership, Hotel Booking, Training
Education
Bentley University 1979 — 1984
BA, Economics Finance
Sonesta Hotels May 2014 - Present
B Ocean Fort Lauderdale September 2012 - May 2014
Hilton Fort Lauderdale Marina July 2011 - March 2012
Hilton Fort Lauderdale Marina February 2010 - July 2011
Hyatt Regency Pier 66 October 1999 - February 2010
Skills
Catering, Hotel Management, Guest Recovery, Hospitality Industry, Resorts, Pre-opening, Hotels, Hospitality, Rooms Division, Hospitality Management, Revenue Analysis, Front Office, Micros, Property Management...
Education
Florida International University
Bachelor of Science (BS), Hospitality Management
Genzyme November 2014 - Present
Sonesta Hotels March 2010 - October 2014
ConferenceDirect April 2009 - April 2010
Hotel Marlowe May 2006 - April 2009
Wyndham Hotel September 2004 - November 2006
Skills
Meeting Planning, Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Delphi, Food, Banquets, Corporate Events, Restaurants, Event Management, Micros, Event Planning, Restaurant Management, Food, Wedding Planning, Budgets, Private Events, Sales, Contract Negotiation, Menu Development, Hotels, Food & Beverage, Public Relations, Revenue Analysis, Resorts, Tourism
Education
Auckland University of Technology 1996 — 1998
Bachelor's Degree, Hospitality Management
Sonesta Hotels January 2014 - Present
Sonesta Hotels September 2012 - January 2014
Hilton Garden Inn Raleigh-Durham/Research Triangle Park December 2011 - March 2012
Hampton November 2010 - December 2011
Skills
Hospitality Management, Hotel Management, Hotels, Revenue Analysis, Hospitality Industry, Resorts, Front Office, Yield Management, Sales, Hospitality, Food & Beverage, Catering, Customer Satisfaction, Event Management, Tourism, Customer Service
Education
East Carolina University 2009 — 2011
Bachelor's degree, Hospitality Administration/Management
East Carolina University - College of Business 2003 — 2007
Bachelor of Business Administration (BBA), Marketing
Florida State Fair Authority May 2012 - Present
Hillsborough County Property Appraiser April 2008 - May 2012
Crisis Center of Tampa Bay 2010 - 2011
Resort and Club at Little Harbor November 2005 - April 2008
Sonesta Hotels January 2001 - August 2005
Skills
Training, Employee Relations, Human Resources, Recruiting, Team Building, Employee Benefits, Employee Training, Coaching, Leadership, Leadership Development, Customer Service, Public Speaking, Budgets, Customer Satisfaction, Strategy, HRIS, Interviews, Strategic Planning, Performance Management, Policy, Management, Administration, Data Analysis, Nonprofits, Event Management, Project Management, Negotiation, Staff Development, New Hire Orientations, Personnel Management, Workforce Planning, Deferred Compensation, Performance Improvement, Change Management, Community Outreach, Social Media, Program Management, Payroll, Marketing, Conflict Resolution, Benefits Administration, Onboarding, Workshop Facilitation, Budget, Research, Talent Management, Talent Acquisition, Applicant Tracking..., Microsoft Office, Sales
Education
University of New Orleans 2005 — 2005
BS , MBA
University of New Orleans 1996 — 2000
Bachelor of Science, Major: Business Administration
Florida State University 1995 — 1996
Psychology
Battery Wharf Hotel September 2015 - Present
NSTAR, now Eversource Energy 2014 - 2014
Sonesta Hotels 2012 - 2014
Liberty Mutual Insurance 2011 - 2011
The Bank of New York Mellon 2007 - 2011
Putnam Investments 2002 - 2006
Radisson Blu Warwick Hotel (formerly Radisson Plaza-Warwick Hotel Philadelphia) 2001 - 2002
Deloitte & Touche 1998 - 1999
Starwood Hotels & Resorts Worldwide, Inc.(formerly ITT Sheraton) 1990 - 1998
Skills
Talent Acquisition, Diversity, Employee Relations, Leadership Development, Workforce Planning, Succession Planning, Employer Branding, Labor Relations, Social Media, Personal Branding, Talent Management, Performance Management, Employee Engagement, Coaching, Strategic Planning, Change Management, Team Building, Mentoring, Mergers, Process Improvement, Diversity Training, Cultural Diversity, Supplier Diversity, Diversity Recruitment, Diversity Strategy, Management, Recruiting, Diversity & Inclusion, Leadership, Sourcing, Employee Benefits, Strategy, Hiring, Temporary Placement, Mergers & Acquisitions, Career Counseling, Organizational..., Onboarding, Program Management, Applicant Tracking..., College Recruiting, Personnel Management
Education
Loyola University of Chicago
MSIR
Eastern Illinois University
Bachelor's
Retired from Venetian Palazzo March 27, 2015 April 2015 - Present
TheVenetian / The Palazzo October 2010 - March 2015
Venetian Palazzo Hotel Resort Casino October 2009 - October 2010
Tourco October 1980 - July 2009
Brentwood Motor Inn April 1979 - July 1990
Dunfey/Omni Hotels May 1973 - April 1979
Sonesta Hotels May 1969 - April 1973
Skills
Hotels, Resorts, Tourism, Hospitality, Revenue Analysis, Hospitality Industry, Leisure, Hospitality Management, Yield Management, Trade Shows, Online Travel, Travel Management, Hotel Management, Event Management, Hotel Booking, Meeting Planning, Pre-opening, Front Office, Incentives, Marketing Strategy
Education
Babson College 1968 — 1969
Night Program, MBA Studies
Northeastern University 1963 — 1968
Bachelor of Science Industrial Engineering, Industrial Engineering
Highgate Hotels September 2013 - Present
Morgans Hotel Group August 2011 - August 2013
Starwood Hotels & Resorts Worldwide, Inc. May 2010 - August 2011
Gramercy Park Hotel July 2009 - May 2010
Sonesta Hotels November 2008 - March 2009
Loews Regency Hotel June 2006 - November 2008
Loews Regency Hotel June 2005 - June 2006
Loews Miami Beach Hotel 2003 - 2005
Loews Miami Beach Hotel 2001 - 2003
Doral Golf Resort 1995 - 2001
Skills
Resorts, Hotels, Rooms Division, Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Revenue Analysis, Food & Beverage, Micros, Banquets, Catering, Restaurants, Guest Service Management, Front Office, Leisure, Lodging, Menu Development, Opening Hotels, Opera, Pre-opening experience, Property Management..., Restaurant Management, Sales, Training, Customer Satisfaction, Customer Service, Employee Relations, Fine Dining, Food, Banquet Operations, Concierge Services, Income Statement, Management, Pre-opening, Leadership, Meeting Planning, New Restaurant Openings, P, Time Management, Spa, Wine
Education
Barry University 1992 — 1994
Christopher Columbus 1986 — 1988
H.S.
Westminster Christian
Barclays Capital May 2011 - Present
Barclays Capital September 2010 - May 2011
OppenheimerFunds June 2008 - July 2010
Western Asset Management June 2006 - June 2007
Lehman Brothers 2005 - 2006
Citigroup April 2000 - June 2005
Sonesta Hotels April 1999 - April 2000
Skills
Event Management, Corporate Events, Event Planning, Sponsorship, Customer Service, Marketing, Contract Negotiation, Public Relations, Food & Beverage, Meeting Planning, Management, Account Management, Negotiation, Marketing Strategy
Education
Fashion Institute of Technology 1989 — 1991
The Hermitage Hotel July 2015 - Present
The Grand Del Mar November 2014 - July 2015
Omni Hotels October 2012 - November 2014
Trump Soho Hotel July 2011 - October 2012
Starwood Hotels & Resorts Worldwide, Inc. December 2010 - April 2011
Starwood Hotels & Resorts Worldwide, Inc. February 2009 - December 2010
Starwood Hotels & Resorts Worldwide, Inc. July 2007 - February 2009
Sonesta Hotels November 2005 - July 2007
Wyndham Hotels and Resorts February 2001 - November 2005
Walt Disney World 1998 - 1999
Skills
Hotels, Sales, Sales Management, Pre-opening, Event Planning, Contract Negotiation, Revenue Analysis, Hospitality Management, Budgets, Hospitality Industry, Hotel Management, Food & Beverage, Meeting Planning, Resorts, Tourism, Catering, Yield Management, Rooms Division, Banquets, Property Management..., Restaurants, Trade Shows, Convention Services
Education
Boston College 1996 — 2000
Bachelor of Arts
Manalapan High School
Sonesta Hotels June 2012 - Present
Reit Management & Research LLC December 2007 - June 2012
Reit Management & Research LLC March 1997 - December 2007
Skills
Audit, Real Estate, SEC reporting, Financial Reporting, Internal Audit, Hospitality Industry, Healthcare Industry, SEC filings, Auditing, Asset Management, Accounting, CPA, Forecasting, Internal Controls, Financial Analysis, Management, Portfolio Management, Finance, Managerial Finance, SEC Filings, Hotel Administration
Education
Boston College - Wallace E. Carroll Graduate School of Management 1999 — 2001
Master of Science, Finance
Siena College 1991 — 1995
Bachelor of Science, Finance
Seton Catholic 1989 — 1991
High School
Bardo's Professional Services July 2012 - Present
The National Hotel Miami Beach March 2014 - July 2015
Viceroy Hotel Group July 2009 - June 2012
The Mergis Group 2006 - 2009
KRI & Premier Sales Group 2002 - 2006
Mandarin Oriental Hotel Group February 2000 - March 2002
The Floridian 1997 - 2000
Sonesta Hotels 1995 - 1997
Skills
Public Relations, Management, New Business Development, Sales Management, Recruiting, Hotels, Contract Negotiation, Hospitality Management, Time Management, Negotiation, Hospitality, Human Resources, Business Strategy, Talent Acquisition, Public Speaking, Golf, Real Estate, Luxury Real Estate Sales, Destination Management..., Creative Writer, Novels, Adventure Travel, Downhill Skiing, Sailing, Photography, Environmental Awareness, Community Outreach, Event Management
Education
Florida International University
Bachelor’s Degree, Communication, Journalism, and Related Programs
Sonesta Hotels August 2012 - Present
Staybridge Suites® Hotels March 2011 - August 2012
Staybridge Suites July 2008 - March 2011
Candlewood Suites July 2004 - July 2008
Skills
Sales, Marketing Strategy, Budgets, Hotels, Analysis, Accounting, Revenue Analysis, Accounts Payable, Hospitality Industry, Hotel Management, Yield Management, Hospitality Management, Hospitality, Front Office, Pre-opening, Food & Beverage, Rooms Division, Property Management...
Education
Fairleigh Dickinson University 1994 — 1998
BS, Business Finance
County College of Morris 1991 — 1993
Associate's degree, Business Administration and Management, General
Target Corporation January 2013 - Present
Staybridge Suites July 2009 - February 2013
Omni Hotels May 2008 - July 2009
Staybridge Suites April 2007 - May 2008
Huddle House June 2006 - March 2007
Sonesta Hotels April 2004 - May 2006
World Industries February 1998 - April 2004
Skills
Hospitality, Diversity Training, Resorts, Recruiting, Hotels, Restaurants, Hospitality Management, People Development, Hospitality Industry, Classroom, Revenue Analysis, Hotel Management, Restaurant Management, Performance Management, Hiring, Training, Employee Training, Customer Service, Revenue Forecasting, Budgets, Customer Satisfaction, Forecasting, Human Resources, Inventory Management, Leadership, Management, Sales, Social Networking, Yield Management, Strategy, Retail, Business Planning
Education
Florida International University - College of Business Administration 1999 — 2001
Sonesta Hotels 1982 - Present
Hospitality Management Experience 1971 - 1982
Skills
Hotel Management, Luxury, Management, Hospitality Management, Customer Satisfaction, Leadership, Hospitality, Resorts, Hotels, Hospitality Industry
Education
Inter-American University of Puerto Rico-Metropolitan Campus 1967 — 1971
Bachelors of Science, Hospitality Management
Davis Partnership Architects 2005 - Present
Tannerhecht Architecture June 2003 - September 2005
RLS June 2001 - June 2003
Sonesta Hotels June 2000 - August 2000
Skills
Design Research, Revit, Space planning, Space-planning, SketchUp, Sustainable Design, 3D Studio Max, 3D visualization, Architectural Design, Architectural Drawings, AutoCAD, AutoCAD Architecture, Commercial Design, Comprehensive Planning, Construction..., Concept Design, FF, Construction Drawings, Hand Drafting, Finish Selections, Interior Architecture, LEED, LEED AP, Mixed-use, Model Making, Model Building, Residential Design, Rhino, Retail Design, Vray, Sketching, Space Planning
Education
Colorado State University 1997 — 2001
Interior Design
Sonesta Hotels 2010 - Present
Sonesta Hotels November 2005 - November 2010
Royal Sonesta Hotel Boston August 1991 - November 2005
Skills
Latin America, Public Relations, Hospitality, Hotels, Resorts, Corporate Communications, Crisis Communications, Tourism, Hospitality Industry, Event Management, Social Media Marketing, Event Planning, Social Media, Trade Shows, Photography, Revenue Analysis, Hospitality Management, Media Relations, Marketing Strategy, Management
Education
Emerson College 1996 — 1999
Masters, Public Relations and Management
Emerson College 1988 — 1992
Bachelor of Arts (B.A.), Communication and Media Studies
East Bridgewater High School
High School Diploma
Sonesta Hotels January 2015 - Present
Hotel Ella April 2013 - December 2014
Thompson Beverly Hills September 2008 - February 2013
Hollywood Roosevelt April 2007 - October 2008
The Venetian June 2004 - April 2007
Skills
Revenue Analysis, Hotels, Resorts, Hotel Management, Yield Management, Hospitality Industry, Hospitality Management, Forecasting, Micros, Property Management..., Catering, Microsoft Office, PeopleSoft Financial, Microsoft Excel, ADP Payroll, ADP ezLaborManager, ADP HRB, QuickBooks, Leadership, Food & Beverage, Accounting, Financial Analysis, Internal Controls, Front Office, Restaurants, Spanish, Budgets, Finance, P&L, Financial Modeling, Opera, Tourism, Pre-opening, Financial Reporting, Rooms Division, Capital Budgeting, Opening Hotels, Hotel Booking, Banquets, Managerial Finance, Spanish Proficiency, GAAP, Eaglesoft, SharePoint Server, Clarity
Education
Cornell University 2000 — 2004
Hotel Administration, Accounting and Finance
Sonesta Hotels November 2013 - Present
MICROS Systems Inc September 2012 - October 2013
MICROS Systems Inc January 2011 - September 2012
MICROS Systems Inc January 2009 - January 2011
Micros Systems March 2005 - January 2009
Marriott International November 2000 - January 2005
Skills
Property Management..., Micros, Hotels, Hospitality, Training, Team Leadership, Software Implementation, Resorts, Hotel Management, Software Installation, Revenue Analysis, Opera, Food & Beverage, Account Management, Front Office, Hospitality Industry, Hospitality Management, Yield Management, POS, Sales, Restaurants, Delphi, Hands-on Training, Customer Satisfaction
Education
Iowa State University 1995 — 2000
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
ClubCorp October 2014 - Present
ClubCorp April 2014 - October 2014
Sonesta Hotels May 2013 - April 2014
La Torretta Lake Resort & Spa September 2008 - December 2009
Starwood Hotels & Resorts Worldwide, Inc. June 2006 - September 2008
The Woodlands Resort & Conference Center November 2004 - June 2006
Skills
Event Planning, Event Management, Hospitality, Convention Services, Customer Service, Delphi, Galaxy, Catering, Hospitality Management, Hotels, PowerPoint, Hospitality Industry, Management, Meeting Planning, Hotel Management, Banquets, Sales, Time Management, Resorts, Revenue Analysis, Food & Beverage, Menu Development, Trade Shows, Restaurants, Corporate Events, Front Office
Education
Austin College 2000 — 2004
Bachelor of Arts, BA, Business and Psychology
Montgomery High School 1996 — 2000
Sonesta Hotels April 2012 - Present
Starwood Hotels & Resorts Worldwide, Inc. December 2008 - March 2012
Starwood Hotels & Resorts November 2004 - November 2008
Starwood Hotels & Resorts Worldwide, Inc. March 1998 - October 2004
Sheraton Bal Harbour Beach Resort November 1994 - February 1998
ITT Sheraton June 1993 - October 1994
Sheraton NY/Manhattan Hotel Complex November 1992 - May 1993
Sheraton Manhattan February 1991 - October 1992
Le Centre Sheraton 1987 - 1991
Skills
Fluent English, Fluent French, Fluent Spanish, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Pre-opening, Guest Satisfaction, Hospitality, Revenue Management, Guest Service, Rooms Division, Resorts, Budgets, Front Office, Revenue Analysis, Property Management..., Cost Control, Customer Satisfaction, Yield Management, Fine Dining, Menu Development, Food & Beverage, Micros, Hotel Booking, Banquets, Catering, Customer Service, OnQ, Restaurants, Restaurant Management, Lodging, Opening Hotels, English, Guest Service Management, Tourism, MICROS
Education
Barry University 1995 — 1997
Bachelor of Professional Studies, Management
Institut de Tourisme & D' Hotellerie du Quebec 1980 — 1983
D.E.C. (Diplome D'etudes Collegiales), Hotel Management
MarketWare Technologies, Inc. 1996 - Present
ITA Group, Inc. 1994 - 1996
Hyatt Hotels 1993 - 1995
marriott 1989 - 1995
marriott 1989 - 1994
Marriott Hotels 1989 - 1993
Sonesta Hotels 1986 - 1989
Skills
SEO, Direct Marketing, Email Marketing, SEM, Business Strategy, Retail, Marketing, Sales, New Business Development, Online Advertising, E-commerce, Selling, Merchandising, Web Analytics, Strategic Partnerships, Start-ups, PPC, Online Marketing, Entrepreneurship
Education
Babson College 1980 — 1984
BS, Finance
Staybridge Suites® Hotels April 2015 - Present
Sonesta Hotels August 2012 - April 2015
Staybridge Suites October 2009 - August 2012
Staybridge Suites August 2003 - October 2009
Holiday Inn February 1995 - August 2003
The Villa June 1989 - February 1995
Skills
Hotel Management, Hospitality Management, Pre-opening, Hospitality Industry, Hotels, Revenue Analysis, Front Office, Yield Management, Hospitality, Food & Beverage, Banquets, Resorts, Property Management..., Customer Satisfaction, Restaurants
Education
Horry-Georgetown Technical College 1995 — 1997
Dreher High School 1987 — 1990
Sonesta Hotels May 2013 - Present
Sonesta 1997 - May 2013
Sonesta Hotels 2005 - 2012
Fine Hotels Inc 1988 - 1997
Skills
Human Resources, Hospitality Management, Hotels, Revenue Analysis, Hotel Management, Hospitality Industry, Resorts, Restaurants, Hospitality, Recruiting, Contract Negotiation, Micros, Benefits Administration, Coaching, Event Management, Employee Engagement, Employee Relations, Property Management..., Leadership Development, Pre-opening, Customer Service, Hiring, Front Office, Strategic Planning, Food & Beverage, Yield Management, Team Building, Employee Benefits, Banquets, Strategic Human..., Succession Planning, Budgets, Talent Acquisition, Labor Relations, Organizational..., Customer Satisfaction, Employee Training, Tourism, Onboarding, Management, Training, Talent Management, Rooms Division, OnQ, Guest Service Management, Lodging, Restaurant Management, Opening Hotels, MICROS
Education
Boston College 1978 — 1982
Bachelor Of Arts, Economics
Barton G March 2013 - Present
DH People LLC August 2012 - February 2013
Rosa Mexicano Restaurants November 2010 - June 2011
Mandarin Oriental Hotel Group September 2006 - November 2010
Sonesta Hotels July 2005 - August 2006
Skills
Brazilian Portuguese, Spanish, Group Training, On the Job Training, Train the Trainer, Infogenesis, Micros, Microsoft Excel, Microsoft Office, Microsoft Word, Account Reconciliation, Accounts Receivable, Accounts Payable, Payroll, Employee Training, New Restaurant Openings, Open Table, Labor Control, Restaurants, Pre-opening, Fine Dining, Hospitality Management, Menu Development, Food, Hospitality Industry, Hospitality, Restaurant Management, Wine, Accounting, Auditing, Training, Serve Safe Certified, Pre-opening experience, Resorts, Hotels, MICROS, Food
Education
Centro Universitário UNA
Bachelor of Business Administration (B.B.A.), Economics
University Centre "Cesar Ritz" Brig
PGD in International Hospitality Management, Hospitality Administration/Management
Sonesta Hotels June 1987 - Present
Skills
Hotels, Resorts, Revenue Analysis, Hotel Management, Yield Management, Hospitality, Hospitality Management, Hospitality Industry, Front Office
Education
Bay Path College
Dancing Bear Aspen General ManagerAspen Skiing Company1998 - 2008
Four Seasons Hotels 1981 - 1988
Sonesta Hotels 1976 - 1979
Education
Hospitality
Sonesta Hotels October 2014 - Present
Bingham McCutchen January 2009 - October 2014
Bingham McCutchen January 2007 - January 2009
Independent Consultant January 1997 - January 2007
Skills
Blackberry, Citrix, Active Directory, Windows 7, PC Anywhere, Help Desk Support, VNC, Desktop Computers, SharePoint, Windows Server, Troubleshooting
Education
Bentley College
Monmouth College
HotelPlanner and Meetings.com September 2012 - Present
Sonesta Hotels October 2010 - August 2012
Crowne Plaza Philadelphia Downtown March 2006 - October 2010
Crowne Plaza Philadelphia Downtown 2003 - March 2006
Skills
Hospitality, Hospitality Management, Hospitality Industry, Hotel Management, Event Management, Hotels, Revenue Analysis, Customer Service, Food & Beverage, Meeting Planning, Tourism, Front Office, Yield Management
Education
Drexel University 1997 — 2001
Bachelors of Science, Hotel/Restaurant Management
Sonesta Hotels July 2015 - Present
Marriott Hotels November 2007 - Present
Extended Stay America April 2009 - November 2009
Mid-America Christian University July 2005 - November 2007
IOED Solutions February 2002 - July 2005
Acorn Growth Companies August 1999 - November 2001
Greater Oklahoma City Chamber 1996 - 1999
Council on Psychological Education October 1990 - June 1996
United Methodist Church June 1980 - May 1993
Skills
Revenue Analysis, Hotels, Hospitality, Sales Management, Strategic Planning, Hospitality Management, Event Planning, Hotel Management, Business Development, Sales, Public Speaking, Customer Service, Pre-opening, Leadership Development, Forecasting, Time Management, Fundraising, Budgets, Leadership, Training, Hospitality Industry, Management, Employee Training, Event Management, Food & Beverage, Social Media, CRM, Tourism, Team Building, Marketing, Public Relations, Customer Satisfaction, Yield Management, Meeting Planning, Marketing Strategy, Operations Management, Trade Shows, Program Management, Catering, Property Management..., Contract Negotiation, Hiring, Rooms Division, Social Networking, Banquets, B2B, Coaching, Project Management, Corporate Events, Advertising
Education
Asbury Theological Seminary
Master of Divinity (MDiv), Theology, Education, and Administration
Northeastern State University
Bachelor of Arts (B.A.), English, Speech, Journalism
Sheraton Austin Hotel at the Capitol October 2014 - Present
Sonesta Hotels June 2013 - November 2014
Crestline Hotels & Resorts May 2006 - May 2013
Crestline Hotels & Resorts 2003 - 2005
Crestline Hotels & Resorts February 2000 - June 2004
Crestline Hotels & Resorts January 1999 - February 2000
Skills
Hospitality Industry, Hotels, Hotel Management, Resorts, Revenue Analysis, Hospitality Management, Pre-opening, Customer Satisfaction, Event Planning, Food & Beverage, Front Office, Hospitality, Property Management..., Restaurants, Rooms Division, Yield Management, Budgets, Opening Hotels, MICROS, Menu Development
Education
Georgia Southern University 1993 — 1998
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Sonesta Hotels May 2014 - Present
B Ocean Fort Lauderdale October 2013 - Present
Sheraton September 2011 - October 2013
The Atlantic Hotel July 2009 - September 2011
Hyatt Regency 2008 - 2009
The Angler's Boutique Resort 2007 - 2008
Noble House Hotels & Resorts 2005 - 2007
Hard Rock Hotel 2004 - 2005
Education
Florida International University 2000 — 2004
Bachelors, Hospitality
Sonesta Hotels June 2013 - Present
Sonesta Hotels June 2013 - Present
Skills
Hospitality, Hotels, Customer Service, Hospitality Management, Hospitality Industry, Microsoft Office, Event Management, Food & Beverage, Hotel Management, Event Planning, Budgets, Customer Satisfaction, Tourism
Education
Dekalb Community College 1985 — 1986
accounting
Bloom Township
Gwinnett Technical College
computer applications
Cambridge Healthtech Institute November 2011 - Present
Sonesta Hotels April 2008 - July 2010
Royal Sonesta Hotel May 1999 - April 2010
Sonesta Beach Hotel & Casino, Curacao April 1993 - February 1998
Skills
Food & Beverage, Banquets, Catering, Event Management, Customer Service
Education
Convention Industry Council 2006 — 2006
CMP Certification, Certified Meeting Professional
Damelin 1990 — 1991
Certificate, Professional Advertising
Birnam Business College 1989 — 1990
Certificate, Public Relations
Agilysys 2014 - 2014
The Peaks Resort & Spa December 2011 - June 2012
The Stanley Hotel April 2011 - December 2011
Embassy Suites July 2010 - March 2011
The Plaza Restaurant May 2009 - September 2009
Sonesta Hotels May 2008 - August 2008
The Ritz-Carlton Hotel Company LLC May 2007 - August 2007
Sonesta Hotels May 2005 - September 2006
Skills
Hospitality, Hotels, Resorts, Hotel Management, Hospitality Industry, Food & Beverage, Front Office, Revenue Analysis, Restaurants, Rooms Division, Pre-opening, Customer Service, Property Management..., Restaurant Management, Tourism, Menu Development, Hotel Booking
Education
Ithaca College 2006 — 2010
Business Administration, Management & Marketing
Sonesta Hotels July 2014 - Present
Columbus Networks June 2011 - June 2014
Columbus Networks August 2010 - June 2011
Florida International University's CCLC August 2008 - August 2010
Ricardo Estrazulas, P.A. July 2005 - August 2008
Fortune International Realty 2006 - 2008
Campamento Mi Guarimba January 2001 - December 2004
Campamento La Colmena May 2000 - December 2004
Skills
Recruiting, Human Resources, Payroll, Benefits Administration, Spanish, Microsoft Office, FMLA, New Hire Orientations, Personnel Management, Employee Benefits, Job Descriptions
Education
Florida International University - College of Business Administration 2008 — 2011
Bachelor of Business Administration (BBA), Human Resources and Business Management
UCAB - Universidad Catolica Andres Bello
CCR - Colegio Cristo Rey, Altamira
Sonesta Hotels February 2013 - March 2015
CIRCA INC. July 2007 - December 2011
Skills
Marketing, Public Relations, Event Management, Social Media Marketing, Fashion, Social Media, Event Planning, Trade Shows, Microsoft Office, Merchandising, Customer Service, Marketing Communications, Inventory Management, Social Networking, Online Marketing, Marketing Strategy, Hospitality, Corporate Events, Strategic Planning, Brand Management, Jewelry Buying Events, Brand Development, Diamond Grading, Problem Solving, Fundraising, Email Marketing, InDesign, Photoshop
Education
Cabrini College 2002 — 2006
BS, Business Administration
Gemological Institute of America
Certification, Diamond Grading & Pearl Grading
Sonesta Hotels May 2014 - Present
Sonesta Hotels June 2012 - May 2014
InterContinental Hotels Group August 2010 - June 2012
Skills
Hospitality, Hotels, Customer Service, Hospitality Management, Hospitality Industry, Food & Beverage, Hotel Management, Event Management, Resorts, Revenue Analysis, Budgets, Tourism, Event Planning
Education
Drexel University 2005 — 2009
BS, Hotel & Restaurant Management
Sonesta Hotels June 2015 - Present
Reit Management & Research LLC July 2014 - June 2015
Computer Task Group August 2013 - March 2014
US Army October 2010 - March 2014
Computer Warehouse of North Carolina April 2013 - August 2013
Boyle Transportation November 2011 - August 2012
Lutheran Social Services of New England February 2008 - February 2010
TechMission June 2006 - August 2006
Skills
Servers, Windows, Windows 7, Computer Hardware, Microsoft Exchange, Server Administration, Microsoft Word, Active Directory, PowerPoint, Cisco Routers, Cisco VoIP, Microsoft Office 2007, Military, Network Security, Software Installation, Medical Communications, Computer Repair, Technical Support, People Skills, Laptops, Networking, Help Desk Support, System Administration, Workstations, Customer Service, Network Administration, Teamwork, Troubleshooting, Public Speaking, Leadership, Microsoft Office, Training, Research
Education
ITT Technical Institute-High Point 2012 — 2014
Associate of Science (A.S.), Network and System Administration/Administrator
Mount Alvernia Academy
john d obyant
Sonesta Hotels July 2014 - Present
Education
Fisher College 2002 — 2007
Business, Management, Marketing, and Related Support Services
Sonesta Hotels June 2014 - Present
Sonesta Hotels 2014 - 2014
Sonesta Hotels 2014 - 2014
Sawgrass Marriott 2008 - 2013
Westin Poinsett Hotel March 2007 - January 2008
Sawgrass Marriott September 2005 - March 2007
The Hilton University Place February 2004 - September 2005
Fiddler's Green Irish Pub April 2003 - July 2004
Orlando Airport Marriott September 1995 - April 2003
Skills
Food & Beverage, Banquets, Catering, Hospitality Management, Customer Service, Hospitality, Hotels, Restaurants, Micros, Pre-opening, Meeting Planning, Tourism, Hospitality Industry, Resorts, Hotel Management, Revenue Analysis
Education
Edison Community College 1984 — 1986
Associate of Arts (A.A.)
Morrow Realty LLC September 2014 - Present
Sonesta Hotels January 2014 - September 2014
Comfort Suites August 2011 - January 2014
Hampton Inn & Suites Urbana,IL September 2011 - July 2012
Skills
Hotels, Hospitality Industry, Front Office, Hospitality, Leadership, Rooms Division, Hotel Management, Management, Hospitality Management
Education
Georgia Gwinnett College 2015 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Georgia Perimeter College 2012 — 2015
Associate of Science (A.S.), Business Administration and Management, General
Maximum Media 2005 - Present
Sonesta Hotels 2001 - 2005
Pacific Scientific 1997 - 2001
Royal Sonesta Hotel Cambridge 1995 - 1997
Sonesta Bermuda 1994 - 1995
Sonesta Hotels 1992 - 1994
Skills
Accounts Payable, Accounts Receivable, Payroll, Sales, Small Business, Human Resources, Hospitality, Employee Benefits, Benefits Administration, Hotels, Management, Administrative..., Account Management, Customer Service, Team Building, Event Management, Marketing, New Business Development, Event Planning, Marketing Strategy, Strategic Planning, Microsoft Office
Education
Emmanuel College 2001 — 2003
Bachelor's Degree, Business Administration and Management, General
Salem State University