Experience
Sonora Quest Laboratories/ Laboratory Sciences of Arizona  March 2015 - Present
Sonora Quest Laboratories   November 2012 - Present
IT Resource Group   January 2008 - November 2012
Benson Systems  May 2000 - January 2008
Ellerbe Becket  June 1996 - July 1999

Skills
Marketing Communications, Advertising, Social Media Marketing, Marketing Strategy, Online Advertising, Digital Marketing, Email Marketing, Social Media, Marketing, Integrated Marketing, Copywriting, SEO, Public Relations, Market Research, SEM, Marketing Management, Brand Management, Digital Strategy

Education
Arizona State University   1998 — 2000
Master of Business Administration (MBA), Business Administration and Management, General

SUNY at Buffalo   1987 — 1991
Bachelor of Science (BS), Communication, General

Experience
Limbic System Photoworks   January 2013 - Present
Sonora Quest Laboratories   February 1999 - November 2012
Tricore Reference Laboratory  1994 - 1999

Skills
Photography, Cytology, Fitness, Rock Climbing, Music, Healthcare, Teaching, Social Networking, Digital Photography, Editing, Customer Service, Photoshop, Public Speaking

Education
University of Arkansas for Medical Sciences   1993 — 1994
B.S. Cytotechnology, Biology/Cytotechnology

University of Arkansas at Fayetteville   1990 — 1993

Experience
Quick Draw   September 2014 - Present
Maricopa Integrated Health System  February 2013 - October 2013
Sonora Quest Laboratories   March 1999 - August 2001
Claydelle Clinical Lab   October 1998 - February 1999
Hospital Services   August 1998 - October 1998

Skills
Phlebotomy, Managing PSC's, Employee Training, Project Planning, Specimen Collection, Capillary Puncture, Patient Safety, Venipuncture, Healthcare, Glucose Testing, Hospitals, Urine, Medicine, Phlebotomists, Laboratory, Clinical Research, Vital Signs, HIPAA, Pediatrics, CPR Certified, Medical Terminology, Healthcare Management

Education
Phoenix College   1978 — 1979
Business Law, Psychology

Long Medical Institute   1980 — 1981
Certificate, Respiratory Care Therapy/Therapist

Phoenix College   1983 — 1983
Certificate, Phlebotomy Technician/Phlebotomist

Experience
Sonora Quest Laboratories   December 2008 - May 2013

Education
Arizona State University   2007 — 2009
Bachelor's degree, Medical Technology

University of Arizona   1999 — 2003
Bachelor's degree, Microbiology, General

Experience
Sonora Quest Laboratories   February 2012 - Present
Noble Financial Consulting PLLC   March 2010 - March 2012
CVS Health  December 1997 - February 2010
Accenture  August 1992 - November 1997

Skills
Financial Coaching, Strategic Financial..., Wealth Preservation..., Retirement Planning, Group Presentations, Employee Benefits, Employee Relations, Employee Management, Certified Financial..., Information Technology, Consultative Selling, Needs Based Selling, Business Development, Program Management, Strategic Planning, Healthcare, Human Resources, Leadership, Solution Selling, Sales Operations, Selling, Training, Pharmacy Benefit..., Coaching, Negotiation, Wealth, Managed Care, Account Management, Management, Budgets, Contract Negotiation, Process Improvement, Finance, Cross-functional Team..., Customer Service, Customer Retention, Team Building, Executive Management, Customer Satisfaction, CRM, Salesforce.com, Sales

Education
Boston University   2010 — 2010
Certification, Financial Planning

Scripps College   1988 — 1992
BA, Dual Economics and International Relations, French

Université Paris Sorbonne (Paris IV)   1990 — 1990
BA, Economics and International Relations

Sunset High School   1984 — 1988

Experience
City and County of San Francisco  July 2015 - Present
City and County of San Francisco  March 2014 - July 2015
Cable One  June 2013 - August 2013
Sonora Quest Laboratories   March 2010 - June 2013

Skills
Telecommunications, Call Centers, Wireless, Troubleshooting, TCP/IP, Technical Support, Customer Experience, Program Management, Telephony, Project Management, System Administration, Strategic Planning, ITIL, IT Service Management, IT Management, Analysis, Microsoft Excel, PowerPoint, Social Media

Education
City College of San Francisco   2015 — 2016
Associate of Arts and Sciences (AAS), Networking - Cybersecurity

Capella University   2013 — 2015
MSIT, Information Assurance and Security

Arizona State University   2004 — 2008
BS, Biology, General

Experience
Boston Public Health Commission  September 2013 - Present
Brigham and Women's Hospital  2012 - August 2013
Boston Public Health Commission  March 2011 - 2013
Massachusetts Department of Environmental Protection  May 2012 - August 2012
Massachusetts Water Resources Authority  February 2012 - July 2012
Sonora Quest Laboratories   August 2008 - August 2010

Skills
Epidemiology, Research, Program Evaluation, Public Health, Environmental Awareness, Qualitative Research, Literature Reviews

Education
Boston University   2010 — 2012
Master of Public Health (MPH), Environmental Health

Boston University   2010 — 2012
Master of Arts (M.A.), Medical Science

Cornell University   2004 — 2008
Bachelor's degree, Biology, General

Chaparral High School   2000 — 2004

Experience
High Country Child & Family Wellness Center (Owner)   November 2011 - Present
West Yavapai Guidance Clinic  July 2007 - December 2011
Valley Guidance Clinic   April 2007 - July 2007
Child and Family Services  April 2005 - April 2006
Catholic Community Services  August 2002 - April 2005
Behavioral Health  June 2001 - June 2002
Sonora Quest Laboratories   May 1994 - June 2001
Mayfield Center   September 2000 - March 2001
Southwest Behavioral Health  September 1999 - December 1999
Mayfield Center   August 1998 - May 1999

Skills
Mental Health, Psychotherapy, Treatment, Psychology, Crisis Intervention, Group Therapy, Case Managment, Behavioral Health, Family Therapy, Adolescents, Counseling Psychology, CBT, Mental Health Counseling, Anger Management, Adults, Social Services, Life Transitions, Motivational..., Clinical Supervision, DBT, Stress Management, Dual Diagnosis, Case Management, Interventions, Program Development, Therapists, Public Speaking, Self-esteem, Prevention, Mindfulness, Post Traumatic Stress

Education
Capella University   2002 — 2010
Ph.D, Family Psychology

Ottawa University   1999 — 2001
Masters of Arts, Family Therapy; Professional Counseling

Ottawa University   1996 — 2000
B.A, Psychology

Experience
Sonora Quest Laboratories   October 2003 - Present
Baylor College of Medicine  July 2002 - July 2003
UT MD Anderson Cancer Center - Cancer Prevention Research Training Program  August 2000 - July 2001

Skills
Cancer, ITIL, Clinical Research, Project Management, Genetics, Life Sciences, Process Improvement, Healthcare Information..., SQL, Microsoft SQL Server, Active Directory, Healthcare, Business Analysis, Microsoft Office

Education
University of Houston-Downtown

Experience
UFCA   August 2015 - Present
Red Leg Services   July 2014 - July 2015
Guidon Performance Solutions  February 2013 - June 2014
Sonora Quest Laboratories   February 2010 - February 2013
ADR Associates   March 2009 - February 2010
Ascendium Consulting/Roche Healthcare Solutions   May 2005 - June 2009
iTRACS Corporation/CMCS Squared   2002 - 2005
Peregrine Systems  1999 - 2002
Collective Technologies  1998 - 1999
Roche Diagnostics  1994 - 1998

Skills
Six Sigma, Change Leadership, Financial Analysis, Profit & Loss Management, Cross-functional Team..., Team Leadership, Private Equity, Executive Management, Multi-channel Marketing, Channel Management, Information Design, Salesforce.com, sales force automation, Change Agent, Software Project..., Professional Services, Management Consulting, Strategic Consulting, Sales Force Development, Change Management, Income Statement, Process Improvement, Channel Partners, Healthcare Information..., Healthcare, Hospitals, Business Strategy, Project Planning, Strategy, Leadership, Product Launch, Sales Operations, Strategic Planning, Sales, Training, New Business Development, P&L Management, Team Building, Sales Process, Management, Competitive Analysis, Program Management, Marketing Strategy, Consulting, Project Management, Integration, Start-ups, Market Analysis, Budgets, Strategic Partnerships

Education
United States Naval Academy   1982 — 1986
Bachelor of Science, Engineering

Brookfield High School   1979 — 1982
Diploma, Academic

Experience
Sonora Quest Laboratories/ Laboratory Sciences of Arizona  February 2015 - Present
Sonora Quest Laboratories   February 2013 - February 2015
Sonora Quest Laboratories   July 2008 - February 2013
Sonora Quest  November 2003 - July 2008
Sonora Quest  May 2003 - November 2003
Sonora Quest  October 2001 - May 2003
ICE Gallery  2000 - July 2001

Skills
Data Entry, Accounting, Teamwork, Team Building, Team Leadership, Solution Focused, Keyboard Skills, Microsoft Excel, Microsoft Word, Microsoft Office, Fast Learner, Adaptability, Energetic team player, Energetic Self-Starter, Positive Work..., Enthusiasm to learn, Enthusiastic..., Sports Enthusiast, Video Games, Always Willing to Learn, Enjoy A Challenge, Realist, Work Ethic, personal ethics, PowerPoint, Presentations, Customer Service, Process Improvement, HIPAA, Healthcare, Management, Strategic Planning, Sage FAS, 1099 Preparation, Healthcare Information...

Education
University of Phoenix-Phoenix-Hohokam Campus   2008 — 2012
Bachelor's degree, Business Accounting

Experience
Quest Diagnostics  2014 - Present
Quest Diagnostics  2008 - 2014
Quest Diagnostics  2006 - 2008
Sonora Quest Laboratories   1994 - 2006

Skills
EHR, HL7, Healthcare Information..., EMR, Process Improvement, Vendor Management, Change Management, HIPAA, Vendor Relationships, Healthcare, Cross-functional Team..., Business Analysis, Team Building, Staff Augmentation, EMR Training, Photography, Six Sigma, Healthcare Management, Leadership, Integration

Education
Glendale Community College
General Studies

Pima Medical Institute-Mesa
Phelbotomy Technician

Yavapai College
Certified Emergency Medical Technician

Experience
Long Beach Memorial Medical Center  January 2015 - Present
Pathology Inc  May 2012 - January 2015
Neiman Marcus  November 2005 - May 2012
Neiman Marcus  November 2005 - December 2006
Nordstrom  April 2005 - November 2005
Sonora Quest Laboratories   May 1989 - March 2005
Banner Health  1992 - 2004

Skills
Excel, Basic EVMS, Lotus Notes, Microsoft Excel, Customer Service

Education
Western International University   2002 — 2004
MBA, International Business

Medical Technology University of Oklahoma   1987 — 1989
B.S

University of Oklahoma   1986 — 1989
BS, Medical Technology

Mesa Community College
A.A, General Studies; Business

Western International University
M.B.A, International Business

Experience
Celerion  January 2015 - Present
International Genomics Consortium/Paradigm Diagnostics   April 2014 - October 2014
Caris Life Sciences  May 2009 - February 2011
Quest Diagnostics  October 2006 - February 2007
Sonora Quest Laboratories   November 2003 - January 2006

Skills
Laboratory, Pathology, Biotechnology, Oncology, Process Improvement, Leadership, Microsoft Excel, Clinical Research, Healthcare, Hospitals, Lifesciences, Histology, Life Sciences, Access, Microsoft Word, Lean Manufacturing, Medicine, HIPAA, Molecular Biology, Organizational..., Lean Management, Employee Training, Organizational..., PCR, Data Management, Case Report Forms, Electronic Databases, Clinical Trials, Pharmaceutical Industry, FDA, Cancer

Education
Rio Salado College   2012 — 2014
AAS in Organizational Management, Science

Mesa Community College
GED

Experience
Mattamy Homes  January 2014 - Present
Hammerman & Hultgren, P.C.   June 2012 - January 2014
Brown Community Management  January 2011 - June 2012
CHISM BROWN LAW   May 2010 - October 2010
SONORA QUEST LABORATORIES   November 2006 - May 2009

Skills
Litigation, Bankruptcy, Legal Writing, Civil Litigation, Courts, Pleadings, Motions, Trials, Legal Documents, Arbitration, Hearings, Legal Research, Team Building

Education
Phoenix College   2007 — 2010
AAS, Paralegal Studies

Experience
University of Louisiana at Lafayette  May 2012 - Present
Sonora Quest Laboratories   March 2003 - November 2011

Skills
Administrative Support, Clerical Skills, Client Services, Customer Service, Quality Assurance, Data Entry, General Office Duties, Dispatching, Editorial Skills, Typing, Charts, Fax, Keyboarding, Appointment Scheduling, Answering Phones, Office Work, Administrative..., Clerical Work, Confidentiality, Filing, Phone Etiquette, 10 Key, Office Administration, Wordperfect, Invoicing, Office Equipment, Microsoft Office 2007, Office Management, Telephone Skills, Medical Records, Microsoft Office, Administrative..., Editing, Public Speaking

Education
University of Louisiana at Lafayette   1994 — 2001
Bachelor, General Studies/Behavioral Sciences

Experience
Meritus Health Partners (Axis Employment Services)   November 2013 - February 2014
Meritus Health Partners (Axis Employment Services)   September 2013 - November 2013
Sonora Quest Laboratories   June 2013 - August 2013
TriWest Healthcare Alliance  December 2009 - March 2013
TriWest Healthcare Alliance  May 2007 - December 2009
1st National Bank of Arizona  November 2005 - May 2007
1st National Bank of Arizona  June 2004 - November 2005

Skills
Microsoft Office, PeopleSoft Financial, Microsoft Excel, Accounting, Operating Budgets, Capital Budgeting, Account Reconciliation, Budget Reconciliation, Budget Forecasts, Reforestation, General Ledger, Contract Management, Financial Software..., Internal Audit, Mortgage Analytics, Reporting & Analysis, Data Analysis, Variance Analysis, Budgets, Analysis, Financial Analysis, Software Documentation, Leadership, Management, Outlook, PeopleSoft, Access, HIPAA, Process Improvement

Education
Western International University   2005 — 2007
Bachelor of Science (B.S.), Business/Accounting

Everest College-Phoenix   2002 — 2004
Associate of Science (A.S.), Accounting

Experience
Sonora Quest Laboratories   March 1996 - Present
Phoenix College  January 2005 - May 2008

Skills
Teamwork, System Administration, Analysis, Windows, Healthcare Information..., Customer Service, EHR Implementation, Troubleshooting, Project Management, Computer Instruction, Computer Proficiency, Computer Hardware, ePrescribe, Teaching, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Database Development, Budgets, Strategic Planning, Java, Team Leadership, Microsoft Excel, English, Research, Photoshop, Public Speaking, Negotiation, C++, Editing, C, Oracle Database, HTML, Oracle SQL Developer, Web Design, Access, Web Development

Education
University of Phoenix   1998 — 2001
BSIT Web Development / Database Management, Computer and Information Sciences and Support Services

Marcos de Niza, High School   1980 — 1984
High School, General Studies

Experience
Mercy Care Plan  May 2013 - Present
Mercy Care Plan  April 2009 - May 2013
Healthcare Technology Management Services, Inc.   December 2008 - April 2009
Acclivity Healthcare  September 2007 - December 2008
InSight Health Corp  September 2005 - August 2007
Sonora Quest Laboratories   April 2000 - September 2005
Intergroup of Arizona  July 1991 - April 2000

Skills
Medicare, Healthcare, Healthcare Management, Medicaid, HIPAA, Managed Care, Healthcare Information..., Healthcare Consulting, Hospitals, Process Improvement, Strategic Planning, Team Building, Healthcare Industry, Management, Physician Relations, Health Insurance, Leadership, Revenue Cycle

Education
Pima Community College   1989 — 1990
General Studies

Rincon High School   1985 — 1989
Diploma, General Studies

Experience
NeoGenomics Laboratories  January 2014 - Present
Clarient/A GE Healthcare Company   January 2012 - January 2014
Clarient  July 2008 - January 2012
Sonora Quest Laboratories   2005 - 2008
LabCorp  2002 - 2004
Quest Diagnostics  1997 - 2002
CSC Healthcare Systems  1991 - 1993
Warner Lambert  1985 - 1991

Skills
Managed Care, Urology, Capital Equipment, Healthcare, Medical Devices, Hematology, Territory Management, Pathology, Cardiology, Hospital Sales, Dermatology, Sales, Oncology, Laboratory, Molecular Diagnostics, Healthcare Industry, Cross-functional Team..., Biotechnology, Product Launch, Healthcare Management, Sales Operations, Sales Force Development, Infectious Diseases, Gastroenterology, Lifesciences, Rheumatology, Neurology, Salesforce.com, Life Sciences, Hardware Diagnostics, Clinical Research

Education
The University of Southern Mississippi   1979 — 1982
BS, Marketing Management

Experience
Sonora Quest Laboratories   December 1995 - Present
Motorola Mobility  February 1987 - December 1995

Skills
Social Media, Sales, Account Management, Marketing, Customer Service, Event Planning, Public Speaking, New Business Development, Social Media Marketing, Advertising, Marketing Strategy, Public Relations, Sales Management, Microsoft Office, Strategic Planning, Process Improvement, Contract Negotiation, Team Building, Salesforce.com, Team Leadership, Healthcare, Budgets, HIPAA, Management

Education
Southern Illinois University, Carbondale   1980 — 1984
Bachelor of Science (BS), Communication and Media Studies

Experience
LABCORP (Integrated Oncology)   2015 - Present
Sonora Quest Laboratories/ Laboratory Sciences of Arizona  March 2010 - August 2015
Sonora Quest Laboratories   2010 - 2014
Sonora Quest Laboratories   February 2010 - May 2012
PaperSource   October 2009 - December 2010
MDS Pharma Services  April 2008 - August 2008
ScienceCare Anatomical   June 2007 - October 2007
Mayo Clinic Scottsdale and Mayo Clinic Specialty Building   May 2006 - June 2007
Northwest Medical Center  December 2004 - May 2006
Sierra Tucson LLC   March 2004 - June 2005

Skills
Phlebotomy, Cpr Certified, Clinical Research, Nursing, Laboratory, Healthcare, Quality Assurance

Education
WestMed college   2009 — 2010
Practical Nursing

Conejo Valley Adult School
Internship, phlebotomy

Gateway Community College
pre-nursing

Scottsdale Community College
pre-nursing

Weber State University online
Healthcare Administration

Experience
Cognizant Technology Solutions  May 2014 - January 2015
Sonora Quest Laboratories   2009 - 2012
Standard Restaurant Supply  January 2005 - December 2007
High-Tech Institute  May 2000 - February 2003

Skills
Healthcare, Medical Billing, Data Entry, Billing Systems, Client Billing, Customer Service, Customer Support, Customer Satisfaction, Microsoft Excel, Administrative...

Education
University of Phoenix   2007 — 2008
Associate of Arts and Sciences (A.A.S.), Healthcare Administration, 3.8

Maricopa Skill Center   1999 — 2000
Certificate of Completion in Customer Service, Customer Service Support/Call Center/Teleservice Operation, 4.0

Experience
Sonora Quest Laboratories   June 2008 - January 2013
Arizona State Hospital  April 1998 - October 2002

Skills
Microsoft Word, Microsoft Excel, Document Review, Customer Service, Customer Satisfaction, Customer Retention, Multitasking Skills, Supervisory Skills, Staff Management, Typing, Telephone Skills, EMRs, EMR Training, Radiology, Laboratory, Laboratory Safety

Education
The Bryman School of Arizona   1995 — 1997
Practical Radiology Technician, Radiology and Laboratory, B+ student

Trevor G Browne

Experience
Pathology Inc  January 2011 - Present
Sonora Quest Laboratories   January 2001 - March 2010
Lab Partners   2010 - 2010
Arizona Health-e Connection  January 2007 - August 2009
Sonora Quest Laboratories   August 1998 - January 2001
Quest Diagnostics, Inc.   October 1992 - August 1998

Education
Central Connecticut State University   1969 — 1974

Experience
Sonora Quest Laboratories   February 1999 - Present
Keefe Family Trust   1998 - 2015
Sonora Quest Laboratories   October 1996 - February 1999
Canyon State Courier   February 1991 - October 1996
3D Distribution Systems, Inc.   December 1992 - July 1993
3D Distribution Systems, Inc.   August 1989 - December 1992

Skills
Microsoft Office, Excel, Word, Problem Solving, Customer Relations, Shipping, Receiving, Distribution, Transportation..., Logistics Management, Supplier Relations, Safety Enforcement, Staff Supervision, Employee Training, 24/7 Operations, Warehouse Management, Facility Oversight, DOT Compliance, Process Improvement, Production Improvement, Program Creation, Budget Administration, Cost Productivity, Fleet Management, Regulatory Compliance, Operational Turnaround, Overtime Reduction, Payroll Reduction, Tracking Systems, Microsoft Word, Budgets, Customer Service, Distribution Center..., Six Sigma, Contract Management, Inventory Management, Management, Process Scheduler, Program Management, Troubleshooting, Transportation, Warehousing, Recruiting, Leadership, Freight, Dispatching, Negotiation, DOT regulations, Contract Negotiation, Tape Management

Education
Scottsdale Community College   2015 — 2015
Already Have - Continuing Education, Computer Systems Networking and Telecommunications, A

Phoenix College   2014 — 2014
Already Have - Continuing Education, Web Page, Digital/Multimedia and Information Resources Design, A

Phoenix College   1972 — 2003
Associate of Arts, Global Business and Information Technology

Experience
DES the State of Arizona   April 2012 - Present
JP Morgan Chase  January 2012 - April 2012
Mollen Immunization Clinics  September 2011 - December 2011
Sonora Quest Laboratories   March 2008 - January 2010
CVS  March 2007 - February 2008

Skills
Customer Service, Microsoft Office, Microsoft Word, Team Building, Outlook, Social Media, 10 Key, Keyboardist, Data Entry, Databases

Education
Arizona State University   2010 — 2010
One Year of Course Work, General Studies, 2.7

Phoenix College   1991 — 1993
Transfer Student, General Studies

Cactus High School   1986 — 1989
High School Diploma, High School/Secondary Diploma Programs

Experience
Sewanhaka Central High School District  June 2010 - Present
Sewanhaka Central High School District  September 2009 - June 2010
Sewanhaka Central High School District  January 2005 - June 2009
Astoria Federal Savings  1998 - 1999
Carillion Health Care   1998 - 1998
Sonora Quest Laboratories   1997 - 1998
NatWest Bank  1991 - 1993
Bayside Federal Savings   1990 - 1991
Fidelity New York Savings   1989 - 1990

Skills
Special Education, Teaching, Lesson Planning, Microsoft Office, Cpr Certified, Excel, PowerPoint, Creative Writing, Word, English, Editing, Writing, Customer Service, Microsoft Excel, Microsoft Word, Proofreading, Public Speaking, Community Outreach, Event Planning, Curriculum Design, Tutoring

Education
Molloy College   2007 — 2009
MS

Queens College   1993 — 1995
BA

Sewanhaka High School   1984 — 1988

Experience
Sonora Quest Laboratories   October 2012 - Present
Sonora Quest Laboratories   January 2009 - October 2012
Sonora Quest Laboratories   January 2006 - January 2009
Sonora Quest Laboratories   2004 - 2006

Skills
SQL, XML, JavaScript, HTML, CSS, PHP, EHR, Healthcare Information..., EMR, HL7, Healthcare, Microsoft Office, Microsoft Excel, Microsoft SQL Server, Microsoft Word, Interfaces, FTP

Education
Ottawa University   2004 — 2007
Master of Business Administration, Business Administration and Management, General

Northern Arizona University   2000 — 2004
BA, Bachelor of Science in Business Administration - CIS Major/Certificate in Web Technology

Experience
Sonora Quest Laboratories   October 1997 - Present

Skills
Salesforce.com..., Salesforce.com

Education
Pima Community College   1990 — 1993

Experience
Sonora Quest Laboratories, Laboratory Sciences of Arizona  October 2012 - Present
Sonora Quest Laboratories   September 2002 - October 2012
Unilab  January 2002 - October 2002
LCA  June 1984 - October 2001

Skills
Medicaid, Healthcare Management, Healthcare Consulting, Managed Care, Provider Relations, HIPAA, Healthcare, Medicare, Revenue Cycle, Health Policy, Physicians, Physician Relations, Healthcare Industry, Nursing, Clinical Research, Hospitals, Network Development, Team Building, Health Insurance, EMR, Healthcare Information..., Medical Billing, EHR, Disease Management, Credentialing, Utilization Management, Revenue Cycle Management, PPO, HMO

Education
Bemidji State University   1968 — 1971
BS, Special and Elementary Education

Minnesota State
Associate of Arts (A.A.)

Experience
Sonora Quest Laboratories   January 2009 - Present
Schmidt Westergard & Company, PLLC   April 2007 - January 2009
Scottsdale Healthcare  April 2006 - March 2007
Axia College  September 2005 - April 2006
friendship village  March 2006 - March 2006

Education
Pima Community College   2008 — 2009
PDT, Certified Phlebotomist

Pima Community College   2006 — 2006
CNA, Certified CNA

Experience
Seattle Cancer Care Alliance  2010 - Present
Seattle Cancer Care Alliance  August 2008 - February 2010
ECG Management Consultants  August 2007 - August 2008
Banner Health  August 2006 - August 2007
Sonora Quest Laboratories   August 1998 - August 2006

Skills
Healthcare Management, Healthcare, Hospitals, Healthcare IT, Process Improvement, Program Management, Epic Systems, Healthcare Information..., EMR, Healthcare Consulting, EHR, IT Strategy, Clinical Research, HIPAA, Software Documentation, Revenue Cycle

Education
Arizona State University - W. P. Carey School of Business   2004 — 2006
MBA

Mayo School of Health Sciences   1997 — 1998
Certification, Cytotechnology

Arizona State University   1992 — 1995
BS, Biology

Experience
Banner Alzheimer's Institute  June 2013 - Present
Sonora Quest Laboratories   August 2010 - June 2013
H&R Block  November 2008 - April 2012
Caris Diagnostics  June 2009 - July 2010
LabCorp  November 2007 - June 2009
Dignity Health St. Joseph's Medical Center   May 2004 - November 2006
Arizona Clinical Research Center  April 2002 - May 2004
Northwest Medical Center  January 2000 - April 2002

Skills
Photography, Jewelry Design, Bilingual, Computers, Medical Research, certified phlebotomst, certified tax preparer, medical interpreter, Marketing, Oncology, Laboratory, Clinical Research, Clinical Trials, Data Entry, Hospitals, Medical Terminology, Healthcare, Research, Outlook, Customer Service, Phlebotomy, Project Management, Life Sciences, Microsoft Excel, Healthcare Information..., Training, Healthcare Management, Biotechnology, Medical Devices, Management, EMR, Leadership, Medicine, Team Building, Sales, PowerPoint, Leadership Development, Managed Care, HIPAA, Process Improvement

Education
Grand Canyon University   2015 — 2016
Bachelor's Degree, Health Professions and Related Clinical Sciences, Other

Scottsdale Community College   2010 — 2012
Associate of Arts (AA), Pre-Medicine/Pre-Medical Studies

Northern Arizona University   1995 — 1999
Psychology

nhs

nhs

nhs

nogales high school

Experience
Serta Mattress  December 2011 - Present
University of Phoenix  January 2009 - December 2011
Sonora Quest Laboratories   January 2008 - December 2008
Eide Bailly  August 2007 - December 2007
Verizon Wireless  September 2006 - August 2007

Skills
Customer Service, Sales, Team Building, Microsoft Excel, Microsoft Office, Leadership, Account Management, Budgets, Accounting, Time Management, Management, Outlook, Retail, Data Entry, Project Management, Advertising, Sales Operations, Analysis, Customer Satisfaction, Marketing, Training, Marketing Strategy, Forecasting, Merchandising, New Business Development, Recruiting, Sales Management, Selling, Coaching

Education
University of Phoenix   2008 — 2009
Masters, Business Administration

University of Phoenix   2005 — 2008
Bachelors, Accounting

Fargo South High   2000 — 2003
Diploma

Experience
Sonora Quest Laboratories/ Laboratory Sciences of Arizona  May 2014 - Present
Sonora Quest Laboratories   June 2005 - May 2014
Sonora Quest Laboratories   September 1999 - June 2005
Sonora Quest Laboratories   July 1997 - September 1999
Sonora Quest Laboratories   June 1990 - July 1997

Skills
Healthcare Information..., Program Management, EMR, HIPAA, Healthcare, Six Sigma, Hospitals, EHR, Project Management, Process Improvement, HL7, Healthcare Management, Quality Assurance, Visio, Software Documentation, Training, Cerner, System Administration, Managed Care, Team Building

Education
Arizona State University
BGS, Leadership and Social Responsibility, Summa Cum Laude

Experience
Williamson Valley Fire Dept   November 2013 - Present
Sonora Quest Laboratories   October 2004 - Present
Southwest Ambulance  August 1993 - August 2004

Skills
Intubation, Airway Management, ACLS, Emergency Services, Emergency Medicine, CPR Certified, Ambulance, EKG

Education
Arizona State University   2005 — 2007
B.S., Biochemistry

Experience
Sonora Quest Laboratories   2007 - Present
University of Michigan Medical School  2002 - 2006
University of Michigan Medical School  2002 - 2006
Indiana University School of Medicine  1999 - 2002

Skills
Cytogenetics, Cancer, Molecular Biology, Pathology, Genetics, Immunohistochemistry, Lifesciences, Clinical Research, Genomics, Laboratory Medicine, Molecular Genetics, Oncology

Education
Indiana University School of Medicine   1999 — 2002
Post-doctoral Fellowship, Clinical Cytogenetics

Texas A&M University
Ph.D., Genetics, Biology, Zoology

Experience
Carondelet Health Network  2014 - Present
Tucson Medical Center  2011 - 2014
Sonora Quest Laboratories   2007 - 2011

Skills
Medical microbiology,..., Healthcare, Microsoft Excel, Medical Devices, Hospitals, Medical Writing, Medical technology, Rabies testing, Patient Safety, Microbiology, Informatics, Healthcare Information..., Healthcare Management, EMR

Education
University of Arizona   1972 — 1974
Bachelor of Science (BS), Microbiology Chemistry

Experience
Abrazo Health  December 2002 - Present
Valley Integrative Physicians   July 1994 - Present
Vencor Hospital  June 1992 - July 1994
Sonora Quest Laboratories   February 1991 - June 1992

Skills
Clinical Research, Laboratory Medicine, Hematology, Laboratory, Phlebotomy, Microbiology, Immunology, Hospitals, Infectious Diseases, Urinalysis, PCR, Healthcare, ELISA, Medical Terminology, Pathology, Medical Technology, Clinical Chemistry, Cerner, Blood Bank, Laboratory Automation, Meditech

Education
Arizona State University West   2005 — 2009
Bachelor of Arts - Integrative Studies, Life Sciences

New Mexico State University   1980 — 1982
Associate of Science (A.S.), Clinical/Medical Laboratory Technician

Experience
ACS, a Xerox Company  February 2006 - July 2009
Sonora Quest Laboratories   May 2003 - February 2006
PNB/McAfee Mortgage   2003 - 2003
Fresenius Medical Care  October 1999 - December 2002
Phoenix Restaurant Group   May 1995 - October 1999
MGC Contractors   January 1995 - April 1995
Hellmann International Forwarders Inc   January 1992 - December 1994
Directors Mortgage & Loan Corp   April 1989 - June 1991
Dyncorp  September 1986 - October 1988
Dean Worldwide Co. (Freight Forwarder)   August 1983 - September 1986

Skills
Data Entry, Customer Service, Accounts Payable, Account Reconciliation

Education
Arizona State University
Bachelor's Degree, Business Administration

Experience
Health Net  September 2015 - Present
Sonora Quest Laboratories   January 2012 - Present
United Health Group  December 2007 - January 2009
CIGNA Healthcare  September 2006 - December 2007
UnitedHealth Group  January 2004 - June 2004

Skills
Medicare, Medicaid, Customer Service, Outlook, Microsoft Excel, Healthcare, Microsoft Office, Microsoft Word, HIPAA, PowerPoint, Software Documentation, Data Entry, Access, Medical Terminology, Healthcare Management, Managed Care, Healthcare Information..., Windows, Provider Relations, Hospitals, Call Centers, Revenue Cycle, Telephone Skills, Accounts Receivable, HCPCS, Medicare Part D, ICD-9, Visio, Data Analysis, Quality Improvement, Medical Billing, Eligibility, Health Insurance, Insurance, Invoicing, Claim Investigation, Medical Records, Process Improvement, HMO, Spreadsheets, Employee Benefits, Claim, Claims Resolution, Quality Assurance, EMR, CPT, EHR, Medical Coding, Healthcare Industry, PPO

Education
Phoenix College

Experience
Sonora Quest Laboratories/ Laboratory Sciences of Arizona  December 2014 - Present
Sonora Quest Laboratories   June 2009 - November 2014

Skills
Patient Safety, Healthcare, HIPAA, Phlebotomy, Human Resources

Education
Iowa State University   1984 — 1986
Bachelor of Science (B.S.), Sociology and Political Science

Experience
KCS Services INC   August 2001 - Present
Sonora Quest Laboratories   October 2002 - April 2006

Skills
Data Entry, PowerPoint, Medical Terminology, Teamwork, Employee Relations, Human Resources, Training, Team Building, Office Management, Logistics, Budgets, Management

Education
Grand Canyon University   2014 — 2018
Bachelor of Science in Health Care Administration

University of Phoenix   2013 — 2014

Manchester High School   1993 — 1995

Experience
Pearson  March 2012 - March 2012
Sonora-Quest Laboratories  September 2000 - November 2011

Education
Computer Skills Institute   2012 — 2012
Certificate of Completion in Microsoft Office 2010/ Medical Support Specialist Certification 10/12, Advanced skills in Microsoft Word, Excel, PowerPoint, Outlook, and QuickBooks

Arizona State University   1996 — 2003
BIS, family studies, sociology, gerontology, gpa2.9

Delaware Technical and Community College   1990 — 1992
Associate's Degree, Medical Office Assistant, 2.9

Experience
Banner Estrella Medical Center  May 2015 - Present
Banner Health  2010 - Present
Sonora Quest Laboratories   2010 - Present

Skills
Healthcare, Hospitals, Healthcare Information..., EMR, Laboratory, Research, Clinical Research, HIPAA, Medical Terminology, Patient Safety, EHR

Education
State University of New York at Buffalo   1984 — 1987
Master of Science (MS), Natural Sciences

State University of New York at Buffalo   1981 — 1984
Bachelor of Science (BS), Clinical Laboratory Science/Medical Technology/Technologist

Experience
Sonora Quest Laboratories   October 2012 - Present
Southwest Finishing Inc   May 1996 - April 2006

Skills
Healthcare Information..., EHR, HIPAA, EMR, Hospitals, Healthcare Management, Medical Terminology, Clinical Research, Training, Process Improvement, Quality Assurance, Onboarding, Employee Relations, Managed Care, Cerner, Phlebotomy, Medicaid, Customer Service

Education
Mesa Community College   2007 — 2009

Scottsdale Community College   1994 — 1996

Experience
Central Utah Clinic  September 2012 - Present
Intermountain Healthcare  April 2012 - September 2012
Sonora Quest Laboratories   January 2012 - April 2012

Skills
Phlebotomists, Laboratory Skills, Customer Service, Direct Patient Care, Communication, Cpr Certified, Friendly Personality

Education
BYU   2012 — 2014
Bachelor of Science (B.S.), Medical Laboratory Science

Arizona State University   2009 — 2011
Bachelor of Science (B.S.), Biological and Physical Sciences