Southeastrans, Inc.
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Southeastrans, Inc. Employees
HPS February 2013 - Present
Pathfinders, GPC December 2008 - Present
Fulton County DHR August 2007 - November 2008
Southeastrans, Inc. October 2005 - August 2007
Skills
Office Administration, Microsoft Office, Customer Service, Document Creation, Computers, Bookkeeping, Front Office, Microsoft Excel, Microsoft Word, Clerical Skills, Clerical Work, Community Outreach, Oral & Written..., Conflict Resolution, Data Reconciliation, Accounts Payable, Accounts Receivable, Motivational Speaking
Education
Saint Leo University 2009 — 2013
Currently Enrolled, Counseling Psychology
Dekalb Technical College 2002 — 2005
BS, Secreterial Science
Southeastrans, Inc. August 2013 - Present
Support Seven December 2012 - Present
Wilkins December 1996 - January 2013
Convergys January 2004 - May 2012
Bank of America January 1998 - September 2001
Skills
Customer Service, Call Centers, Telephone Skills, Customer Experience, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, 10 Key, Customer Support, Windows, Windows 7, Phone Etiquette, Team Leadership, Contact Centers, Teamwork, Windows XP, Fax, Help Desk Support, PeopleSoft, Customer Retention, Customer Satisfaction, Invoicing, Quality Assurance
Education
Chattanooga State Community College 1996 — 1998
N/A, Social Work
Brainerd High School 1990 — 1995
Diploma/GED, General Studies
trueITpros, LLC 2014 - Present
Southeastrans, Inc. March 2013 - Present
PennHouse Productions 2006 - Present
Exhale Hair Studio January 2002 - Present
Extreme Staffing January 2004 - January 2010
Fayette County 911 January 2006 - January 2008
Skills
Administrative..., Personal Assistant,..., Customer Service, Microsoft Office, Public Speaking, Microsoft Word, Social Media, Microsoft Excel, Event Planning, Team Building, Research, Marketing, Filing, Event Management, Fundraising, Public Relations, Social Media Marketing, PowerPoint, Strategic Planning, Time Management, Nonprofits, Customer Satisfaction, Office Management, Marketing Communications
Education
Strayer University-Georgia 2013 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources, General, 4.0
Itt technical Institute-Atlanta 2008 — 2010
Associate's degree, Criminal Justice
North Carolina Central University 1990 — 1991
Hewlett-Packard November 2011 - Present
Southeastrans, Inc. May 2011 - Present
Southeastrans May 2011 - Present
Equitrac January 2011 - Present
Dr. Terry Banks MD PC January 2009 - Present
Sasafrass and Stovall October 2007 - March 2008
Longhorn Steakhouse March 2007 - October 2007
Divi Resorts May 2005 - September 2007
Pep Boys Automotive January 2004 - August 2004
Skills
Microsoft Office, Sales, Customer Service, Account Management, Committed to..., Independent Thinking, EDI, Management, Leadership, Microsoft Excel
Education
North Carolina Central University 2003 — 2008
B.S, Business Adminstration
Fork Union Military Academy 2000 — 2003
College Prep, College Prep
Greer Financial Services, Inc. September 2015 - Present
Comcast Cable September 2014 - Present
Southeastrans, Inc. April 2014 - September 2014
Taco Bell February 2013 - April 2014
McDonald's Corporation May 2012 - April 2013
Doors of Hope August 2012 - January 2013
KHAFRA Engineering Consultants, Inc. (Birmingham) December 2010 - January 2011
Taco Bell October 2006 - August 2008
Intern June 2006 - 2006
Skills
Social Media, Teamwork, Marketing, Social Media Marketing, Microsoft Word, Time Management, PowerPoint, Customer Service, Social Networking, Event Planning, Leadership, Java, Facebook, Public Speaking, Team Leadership, Microsoft Office, Microsoft Excel, Research, Photoshop, English, Editing, Creative Writing, Sports, Health Insurance, Life Insurance
Education
Middle Tennessee State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
Harris-Stowe State University 2008 — 2009
Business Administration and Management, General
Self -Employed Client Support AnalystNational General InsuranceMay 2015 - July 2015
Southeastrans, Inc. October 2013 - May 2015
Kelly Services June 2008 - October 2013
US Xpress April 2011 - May 2012
JPMorgan Chase March 2005 - June 2007
Skills
Customer Service, Data Entry, Payroll, Administrative..., Outlook, Access, Microsoft Office, PowerPoint, Account Reconciliation, Accounts Payable, Invoicing, Accounts Receivable, Spreadsheets, Microsoft Excel, Accounting, Telephone Skills, Customer Satisfaction, Microsoft Word, PeopleSoft, Lotus Notes, 10 Key, Process Improvement, Administration, Inventory Management, Financial Analysis, Software Documentation
Education
Southeastern Louisiana University 1996 — 1999
Bachelor of Applied Science (B.A.Sc.), Accounting and Business/Management
University of New Orleans 1990 — 1994
Business Administration and Management, General
Underdue Social Services June 2014 - Present
Underdue Social Services/Embracing Arms, Inc. November 2013 - June 2014
Underdue Social Services September 2012 - May 2013
DaVita Dialysis September 2011 - April 2012
Southeastrans, Inc. June 2006 - August 2011
Skills
Telephone Skills, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Office Management, Administrative..., Biopsychosocial..., Mental Health, Case Managment, Behavioral Health, Psychotherapy, Crisis Intervention, Community Outreach, Social Services, CBT, Adolescents, Mental Health Counseling, Case Management, Family Therapy, Group Therapy, Interventions, Psychology
Education
Clark Atlanta University 2010 — 2013
Master of Social Work (MSW), Social Work-Health/Mental Health
Clark Atlanta University
Bachelor of Arts (B.A.), Psychology
Southeastrans, Inc. July 2013 - Present
Streamlite March 2010 - June 2012
Kelly Services June 2008 - March 2010
Time Savers Logistics May 2007 - December 2009
KLLM Transport Services November 2005 - August 2006
Southern Cal Transport, Inc. October 2004 - August 2005
Major Oil D.B.A. United Stop and Shop June 2000 - January 2003
Skills
Excel, Word, Microsoft Office, PowerPoint, Customer Service, Logistics, Shipping, Administration, Teamwork, Accounting, Data Entry, Transportation, Accounts Receivable, Accounts Payable
Education
Strayer University-Georgia 2007 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
West Georgia Technical College 2004 — 2004
Certificate, Commercial Truck Driving Program
Columbus Technical College 1991 — 1992
Diploma, Accounting
Columbus Technical College 1990 — 1991
Diploma, Information and Office Technology
Southeastrans, Inc. August 2014 - Present
Park Inc. December 2007 - August 2014
The Pantry July 2007 - December 2007
Kangaroo June 2007 - December 2007
The Schwan Food Company January 2007 - June 2007
Schwans January 2007 - June 2007
IFCO Systems July 2006 - December 2006
Newark InOne August 2004 - June 2006
US Army March 1996 - March 2004
Skills
Coaching, Sales, Customer Service, Human Resources, Management, Training, Time Management, Retail, Business Development, Recruiting, Operations Management, Army, Team Building, Customer Satisfaction, Interviews, Logistics, Leadership, Account Management, Team Leadership, Budgets, Marketing, Hiring, Event Planning, Outlook, Public Speaking, Strategic Planning, Marketing Strategy, Microsoft Excel, PowerPoint, Microsoft Word, Social Media, Microsoft Office
Education
Lincoln Memorial University 2011 — 2012
Master of Business Administration (M.B.A.), Masters of Business Administration, 3.82
University of Alabama at Birmingham 1999 — 2001
BS, Criminal Justice
Eastside Internal Medicine April 2013 - Present
Medical Services March 2011 - December 2012
Southeastrans, Inc. October 2008 - November 2010
Skills
PowerPoint, ICD-9, Cpr Certified, Microsoft Office, HCPCS, CPT, Excel, Word, Medical Terminology
Education
Chattanooga State Community College 2013 — 2016
Associate of Science (A.S.), Health Information Management, 3.5
Academy of Allied Health 2011 — 2011
Certificate, Medical Billing and Coding
Academy of Allied Health 2011 — 2011
Certificate, Clinical Medical Assistant
Southeastrans, Inc. June 2013 - Present
North Little Rock School District February 2013 - June 2013
FTD July 2004 - February 2007
Skills
Customer Oriented, Customer Support, Customer Service, Problem Solving, Organization, Empathy, Courtesy, Timelines, Learning Quickly, Team-oriented, Social Skills, Phone Etiquette, Microsoft Word, Microsoft Excel, Always Willing to Learn, Common Sense, Resilience, Faith, Close Attention to..., Helping Clients, Medicaid Transportation, 10 Key, Listening to customers, Remaining calm in a..., Teamwork
Education
University of Phoenix 2011 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Pulaski Technical College 2007 — 2010
Associate's degree, Business Management
Southeastrans, Inc. July 2015 - Present
Southeastrans March 2014 - July 2015
First Data Corporation September 2013 - March 2014
TRC December 2010 - May 2013
Recruiters Solutions Group February 2010 - December 2010
Recruiters Solutions Group January 2009 - February 2010
Recruiters Solutions Group July 2007 - December 2008
Encadria 2006 - 2007
Encadria 2005 - 2006
Encadria 2003 - 2005
Skills
Customer Service, Troubleshooting, Access, Microsoft Office, Software Documentation, Project Management, Microsoft Excel, Coaching, Process Improvement, Computer Hardware, Training, Program Management, Management, Visio, Leadership, Change Management, Outlook, Customer Satisfaction, Data Analysis, PowerPoint, Vendor Management, Team Leadership, Business Analysis, Team Building, Windows 7, Windows, SharePoint, Quality Assurance, Recruiting, Performance Management, Human Resources, Employee Relations, Instructional Design, Onboarding, ILT/VILT, Knowledge Management, Call Quality, Talent Scouting, Disaster Recovery, Instructor-led Training, Operating Systems, E-Learning, Employee Training, Strategic Planning, Organizational..., Project Planning, Analysis, Networking, MS Project, Databases
Education
Colorado State University 2011 — 2014
MS, Teaching and Learning, 3.5
The Chubb Institute 2002 — 2003
Certificate, Network Administration + Engineering
Alabama State University 1997 — 2002
Bachelor of Science (BS), Computer Information Systems
Saginaw High School 1993 — 1997
High School Diploma, High School/Secondary Diplomas and Certificates
Da Bomb Sports Grill June 2015 - Present
Brown & Bigelow April 2015 - June 2015
The II XII Experience February 2014 - March 2015
Walden Security October 2012 - September 2014
Southeastrans, Inc. April 2012 - October 2012
US Air Force Reserve October 2006 - October 2012
Allied Barton Security Services November 2010 - April 2012
Phuzions Salon & Spa January 2007 - April 2012
A Queenz Palace, LLC. September 2011 - January 2012
Skills
Event Planning, Recruitment, Non-profit Events, Microsoft Office, Physical Security, Leadership Development, Firearms, Leadership, Enforcement, Customer Service, PowerPoint, Microsoft Word, Time Management, Social Media Marketing, Event Management, Microsoft Excel, Process Improvement, Policy, Conflict Resolution, Modeling, Creative Direction, Personal Branding, Non-profit Volunteer, Community Outreach, Management, Training, Team Leadership, Recruiting, Nonprofits, Strategic Planning, Public Speaking, DoD, Security, Air Force, National Security, Outlook, Social Networking
Education
Ashford University 2014 — 2017
Bachelors of Arts, Public Relations/Marketing, 4.0
Community College of the Air Force 2006 — 2007
Certification, Security Forces
Cedar Grove High School 2001 — 2005
High School Diploma, College Preparaory
Southeastrans, Inc. March 2014 - March 2015
Ashley Furniture Homestores 2011 - 2013
Unum 2009 - 2011
Wolters Kluwer, CCH Small Firm Services October 2008 - March 2009
Sam's Club September 2005 - September 2008
Georgia Northwestern Technical College 2004 - 2006
Skills
50 words per minute, Customer Service, Data Entry, Insurance, Listen, accept responsibility
Education
Georgia Northwestern Technical College 2003 — 2006
Associate's degree, Internet Specailist: Web-Site Design
Chattooga High School 2000 — 2003
High School, Technical Prep
DSI Design Construction Group June 2015 - Present
DSI Design Construction Group June 2013 - Present
TMX Finance February 2013 - June 2013
Southeastrans, Inc. May 2008 - December 2012
Southeastrans, Inc January 2007 - January 2008
Southeastrans, Inc January 2006 - January 2007
Southeastrans, Inc. May 2005 - May 2006
Southeastrans, Inc. July 2003 - May 2005
Skills
Call Centers, Data Entry, Customer Satisfaction, Process Scheduler, Human Resources, Management, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Public Relations, Inventory Management, Administrative..., Performance Reviews, Performance Metrics, Leading Change, Shipping, Cashiering, Rolling Stock, ASE Certified, Big Box, Inventory Control, Distribution Center..., Ticketing Systems, Vehicle Maintenance, Administrative..., Office Management, Safety Management..., Customer Service
Education
Atlanta Metropolitan College 1998 — 1999
Georgia Medical Institute 2001 — 2002
Medical Assistant Certificate, Medical Office Assistant/Specialist
Athens Technical College 2015 — 2016
Associate’s Degree, Accounting and Business/Management
Massad-Olinde July 2012 - June 2014
Southeastrans, Inc. September 2008 - September 2011
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Social Media
Education
University of Central Arkansas 2015 — 2017
Bachelor of Business Administration (B.B.A.), Accounting
Kennesaw State University 2007 — 2009
Total Merchant Services 2014 - Present
Southeastrans, Inc. March 2013 - March 2015
Telus International September 2011 - January 2013
DeKalb County Tax Commissioner September 2008 - July 2011
Skills
Customer Service, Microsoft Office, Public Relations, Fundraising, Process Improvement, Event Planning, Public Speaking, PowerPoint, Social Media, Leadership, Training, Team Building, Budgets, Strategic Planning, Management
Education
Kaplan University 2015 — 2016
Master of Science (MS), Criminal Justice and Corrections
Kaplan University Online 2009 — 2014
BS, Legal Studies
Southeastrans, Inc. December 2012 - Present
The Kimball Agency October 2010 - December 2012
ADM Trucking 2008 - 2010
Southern Champion Tray March 2000 - March 2008
McKee Foods Corporation March 1978 - February 2000
Skills
Transportation..., Risk Management, General Insurance, DOT complaince and..., Transportation, Customer Service, Trucking, Program Management, Insurance, Employee Benefits, Team Building, Strategic Planning, Process Improvement, Training, Operations Management, New Business Development, Sales Management, Team Leadership, Management, Logistics, Budgets, Packaging, Account Management
Education
Southern Adventist University 1975 — 1977
The University of Tennessee at Chattanooga
Georgia-Pacific LLC May 2015 - Present
Georgia-Pacific LLC January 2014 - May 2015
ADONAI Software Consulting May 1997 - December 2013
Georgia-Pacific LLC April 2013 - October 2013
RaceTrac Petroleum October 2012 - February 2013
Southeastrans, Inc. June 2011 - September 2012
MDdatacor April 2010 - April 2011
Walgreens (Medmark-Walgreens) April 2009 - May 2010
Southern Company July 2006 - December 2008
Norfolk Southern April 2004 - July 2006
Skills
Microsoft SQL Server, .NET, Web Services, T-SQL, Oracle, ASP.NET, C#, Agile Methodologies, PL/SQL, SDLC, Crystal Reports, Web Applications
Education
Tuskegee University 1985 — 1990
BS, Computer Science
Anniston High School 1981 — 1985
Honors Diploma
Clayton County Public Schools February 2013 - Present
Southeastrans, Inc. August 2011 - October 2012
Veolia Environmental Services July 2005 - October 2008
Skills
Microsoft Excel, Project Management, PowerPoint, Microsoft Office, Team Building, Management, Telephone Skills, Microsoft Word, Administrative..., Business Strategy, Public Relations, Public Transport, Transportation..., Transportation
Education
University of Phoenix 2012 — 2016
Doctor of Organizational Leadership and Management, Organizational Leadership
University of Phoenix 2011 — 2012
Master of Business Administration (MBA), Business Administration, Management and Operations
Southeastrans, Inc. June 2010 - Present
Southeastrans, Inc. October 2009 - June 2010
LogistiCare August 2008 - August 2009
Logisticare November 2000 - August 2009
Medical Transportation Management, Inc. August 1995 - September 2000
Education
Kennesaw State University 2011 — 2011
Project Management
Southeastrans, Inc. March 2011 - Present
Kmart Corporation October 2008 - March 2011
Education
Auburn University
B.A., Criminology
Southeastrans, Inc. Business Manager, EMS DepartmentGrady Health SystemApril 1984 - December 2002
Education
Georgia State University 1987 — 1991
BBA, Management
Trapeze Group August 2013 - Present
Trapeze Group August 2011 - August 2013
RouteMatch Software July 2010 - August 2011
RouteMatch Software December 2008 - June 2010
Southeastrans, Inc. June 2007 - December 2008
Synq Solutions May 2005 - June 2007
Skills
Microsoft SQL Server, SharePoint, T-SQL, XML, SQL, Agile Methodologies, Visual Studio, System Administration, Training, Databases, Integration
Education
Georgia State University
Bachelor of Arts (BA), English
20/20 companies/Samsung April 2010 - September 2014
OnStar February 2004 - May 2010
T-Mobile June 2001 - April 2004
Southeastrans, Inc. January 1998 - February 2001
ExxonMobil February 1992 - March 2000
Skills
Event Planning, Social Media, Team Leadership, Social Media Marketing, Customer Satisfaction, Marketing, Microsoft Office, Social Networking, Facebook, Pre-opening, Strategic Planning, Online Marketing, Project Management, Marketing Strategy, Public Relations, Micros, Email Marketing, Sales, Coaching, Trade Shows, P&L, Time Management, Event Management, Market Planning, Sales Management, Account Management, B2B, Training, Forecasting, New Business Development, Customer Experience, Sales Presentations, Direct Sales, Product Marketing, Team Building, Cold Calling, Segmentation, Market Research, Brand Management, Market Penetration, Marketing Management, Sales Process, Indirect Channel Sales, Pricing, Customer Retention, Sales Operations, CRM, Salesforce.com, Competitive Analysis, Key Account Management
Education
Michigan State University 1986 — 1990
Bachelor of Arts (BA), Marketing/Marketing Management, Business/Commerce, General Business Administration and Management
Michigan State University
Bachelor of Business Administration (BBA), Project Management, 3.4
Southeastrans, Inc. 2009 - Present
AirServ Corp April 2004 - October 2006
Education
Everest Institute-Norcross 2005 — 2005
Medical Administrative/Executive Assistant and Medical Secretary