Spoken Communications
Industry: Company
DescriptionFounded: 2005 Parent organization: Avaya Hldgs Subsidiaries: Hyperquality, GotVoice
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Spoken Communications Employees
Spoken Communications September 2014 - Present
Heritage University March 2011 - May 2014
Heritage University June 2010 - March 2011
Heritage University March 2010 - June 2010
Yakima Valley Community College October 2009 - February 2010
Skills
Group Policy, WSUS, System Administration, Server Administration, vSphere, Backup Exec, Active Directory, Windows Server, DNS, SCCM, DHCP, VMware Infrastructure, Dell PowerEdge Servers, Microsoft Servers, Cisco IOS, Distributed File Systems, VPN, System Deployment, VMware ESX, Avaya Aura, Avaya IP Telephony, Avaya Communication..., Certificate Authority, VLAN, LAN-WAN, Process Improvement, Technical Documentation, Communication Skills, Cable Management, Positive Team Player, Microsoft Exchange, Educational Technology, Dell Computers, Laptops, Workstations, Windows XP, SAN, Hyper-V, Blackberry Enterprise..., LDAP, RAID, Troubleshooting, Customer Service, Networking, Citrix XenApp
Education
Perry Technical Institute 2008 — 2009
Information Technology & Communications Systems
West Valley High School 2003 — 2005
High School, Diploma, Graduated
Beacon Workshops April 2015 - Present
Fizzmint August 2012 - Present
Red Queen Technologies February 2002 - Present
Silent Circle October 2012 - November 2014
LadyCoders, LLC April 2012 - March 2013
Fanvertise January 2008 - June 2012
Spoken Communications June 2011 - July 2011
Microsoft October 2010 - March 2011
Microsoft July 2009 - April 2010
University of Michigan June 2004 - June 2008
Skills
Leadership, Executive Management, Start-ups, Software Development, System Architecture, Agile Methodologies, Linux, Agile Project Management, Management, Disaster Recovery, Strategy, Game Theory, International Relations
Education
University of Washington 2010 — 2011
CSM, CSD, AAD, Postdoctoral certificate in agile development, Advanced Agile Development
University of Michigan 2004 — 2009
Ph.D., Political Science, Complex Systems
Portland State University 2002 — 2004
M.S, Political Science; Psychology, and Computational Science
Carroll College 1998 — 2001
BA, International Relations
Clackamas Community College 1996 — 1998
Communications
Spoken Communications June 2015 - Present
StarTek October 2012 - June 2015
StarTek November 2008 - October 2012
Encore Polymers, inc. February 2007 - May 2010
S & S Coach Co. April 2004 - July 2009
Skills
Active Directory, VPN, DHCP, Windows Server, Troubleshooting, CCNA, Windows XP, Security+, Enterprise Switching, Cisco Security, BGP, EIGRP, CCDA, Windows Server 2003, Windows 7, Linux, Software Licensing, HTML, OSPF, VSS, Wireless Networking, Ubuntu, Cisco Routers, Cisco Firewall Security, A+ Certified, Windows XP Professional, Network+, Microsoft Office, Network Design, CCNP Certified, CCNA-Security, Cisco ASA, Technical Support, Customer Service, Process Improvement, Networking, Telecommunications, Management
Education
The Ohio State University 2003 — 2008
BA, Sociology
Lexington High School 1993 — 1997
Spoken Communications October 2014 - Present
Old Dominion Freight Line July 2013 - October 2014
Wells Fargo February 2012 - May 2013
Save Mart Supermarkets June 2008 - December 2011
US Army January 1998 - May 2008
Greater Stockton Chamber of Commerce September 1995 - November 1997
Private Industry Council of San Joaquin County June 1991 - August 1995
Skills
VPN, Cisco Technologies, Troubleshooting, Switches, Networking, Servers, DHCP, CCNA, Network Administration, Windows 7, Active Directory, Network Engineering, Security, Technical Support, Cisco Routers, Network Design, System Administration, VoIP, Hardware, WAN, Catalyst Switches, Customer Service, Cisco Call Manager, Software Installation, LAN-WAN, WLAN, Software Documentation, OSPF, Infrastructure, BGP, Cisco Unified..., CCNA Voice, Cisco VoIP, Cisco ASA, ASA
Education
East Carolina University 2014 — 2016
Bachelor of Science (BS), Information Technology
Rowan-Cabarrus Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Computer Technology Integration: .net Programming, 3.5
Heald College 2008 — 2009
Associate of Arts and Sciences (AAS), IT: Computer Networking, 4.0
Methodist College 1998 — 2002
Bachelor of Arts, Philosophy, 3.7
Pfeiffer University
Pfeiffer University
Strong-Bridge LLC November 2009 - Present
Spoken Communications January 2006 - October 2009
T-Mobile February 2000 - January 2006
T-Mobile USA/VoiceStream Wireless/Western Wireless 2000 - 2006
Microsoft May 1996 - March 2000
Dimension Systems January 1995 - May 1996
JesCo Consulting January 1995 - January 1996
Renaissance Computing Institute January 1993 - January 1995
GTE April 1989 - January 1993
Skills
IT Management, International Project..., Project Portfolio..., Supply Chain Management, Business Intelligence, IVR, Voice Communications, Telecommunications, Telematics, Business Analysis, Strategic Partnerships, Digital Asset Management, OEM, Inventory Management, Offshore Projects, Application Development, Web Applications, Hosted VoIP, Personnel Development, Project Turnaround, Technical Project..., Network Operations, Computer Network..., Program Management, Leadership, Strategic Planning, Offshore Outsourcing, Management Consulting, Software Development, Call Centers, VoIP, Project Management, Oracle Enterprise..., Business Process..., Vendor Management, IT Strategy, SDLC, Cloud Computing, Professional Services, Personal Development, SaaS, Product Management, Project Planning, Integration, PMP, PMO, CRM, Outsourcing, Speech, Consulting
Education
University of Mississippi 1976 — 1980
BS Engineering, Computer Science and Business
Aerion Corporation November 2013 - Present
Spoken Communications January 2012 - August 2013
Microsoft Corporation July 1995 - December 2011
NeoVision Corporation April 1994 - August 1995
Rafael Defense and Space September 1983 - August 1993
Analytical Methods, Inc. January 1991 - April 1993
NASA Ames Research Center August 1981 - August 1983
Technion - Israel Institute of Technology September 1975 - August 1981
Skills
Aerodynamics, Preliminary Design, CFD, Flight Mechanics, .Net, Performance Analysis, Code optimization, C#, C++, C, Fortran, Complex Systems, Distributed Systems, .NET, Optimizations, Optimization, Testing, Algorithms, Software Development
Education
Technion - Israel Institute of Technology 1978 — 1981
DSc, Aeronautical Engineering
Technion - Israel Institute of Technology 1975 — 1978
M.Sc, Aeronautical Engineering
Technion - Israel Institute of Technology 1971 — 1975
B.SC, Aeronautical Engineering
Spoken Communications September 2012 - Present
Starbucks June 2008 - Present
Spoken Communications September 2012 - March 2015
ValueAppeal March 2012 - August 2012
Gethsemane Lutheran Church February 2009 - March 2012
Iden Advancement July 2008 - December 2010
Q Cafe November 2008 - October 2010
The Falcon Newspaper September 2006 - June 2008
World Vision June 2007 - September 2007
Skills
Editing, Microsoft Office, InDesign, Customer Service, Grant Writing, Newsletters, News Writing, Account Management, Marketing Communications, Events, CRM, Interviewing Skills, Research, Problem Solving, Call Center, Leadership, Customer Satisfaction, Outlook, Salesforce.com, Marketing, Call Centers, Nonprofits, Social Networking, Event Management
Education
Seattle Pacific University 2004 — 2008
Bachelor of Arts (B.A.), Communications/Journalism
Seattle Pacific University 2004 — 2008
Bachelor’s Degree, Communications/Journalism; Global and Urban studies
ProSys Information Systems December 2014 - Present
Spoken Communications October 2013 - Present
Avaya October 2003 - October 2013
MasTec Network Solutions June 1997 - October 2003
MasTec Network Solutions January 1995 - June 1997
Burnup & Sims June 1991 - January 1995
Skills
IVR, Avaya, Unified Communications, Telecommunications, Telephony, VoIP, Aura Messaging, Verint Solutions, Contact Center, CMS, Program Management, SIP, Management, CTI, Wireless, Call Centers, TDM, Project Management, MS Project, ACD, Contact Centers, Strategy, Managed Services, IP, Enterprise Software, Integration, MPLS, Service Delivery, Video Conferencing, Vendor Management, WAN, Pre-sales, T1, Professional Services, Project Planning, Ethernet, ISDN, LAN-WAN, Data Center, Sales Engineering, Network Design, Voice Mail, System Deployment, Solution Selling, QoS, PMP, Network Architecture, Switches, Cisco Technologies, Cabling
Education
The University of Akron 1986 — 1988
Business Administration and Management, General
Petaluma Homeopathics April 2015 - Present
Healthentic October 2013 - December 2014
Healthentic March 2011 - October 2013
TeleCommunication Systems via Prodigy Resources October 2010 - January 2011
Spoken Communications October 2009 - June 2010
Cyan Worlds, Inc. June 2009 - August 2009
GotVoice.com February 2005 - June 2009
Rosetta Biosoftware July 2000 - February 2005
Skills
Process Automation, Bourne, Linux, Powershell, Linux System..., Unix, Java, Servers, DNS, Cloud Computing, Data Center, Operating Systems, Oracle, SQL, Security, MySQL, Networking, Testing
Education
Eastern Washington University 1996 — 2000
Bachelor of Science (BS), Computer Science
CTS International April 2009 - March 2011
Spoken Communications September 2005 - July 2008
Microsoft Corporation February 1994 - February 2004
DEC April 1976 - December 1993
Skills
Quality Assurance, Process Improvement, Project Management, Outsourcing, Logistics, Product Development, International Management, Manufacturing..., Order Fulfillment, Order Management, Program Launch
Education
D'Amore-McKim School of Business at Northeastern University 1985 — 1987
MBA, Management
Fair Advisor Italia, NorthAm March 2015 - Present
YaSabe 2014 - Present
Spoken Communications 2014 - Present
Loudoun Habitat for Humanity August 2013 - Present
Triantic Partners June 2013 - Present
Transaction Network Services April 2015 - Present
Transaction Network Services April 2015 - Present
Cartesian June 2014 - April 2015
NeuStar, Inc. November 2011 - June 2013
TARGUSinfo November 2010 - November 2011
Skills
Sales Management, Competitive Analysis, Mergers, Contract Negotiation, Customer Acquisition, Corporate Governance, Telecommunications, Mobile, Outsourcing, Start-ups, Strategic Partnerships, Product Management, Business Strategy, Marketing Strategy, Strategic Planning, New Business Development, Product Development, Team Building, Customer Relations, P&L Management, Negotiation, B2B, Consultative Selling, Account Management, Product Marketing, Team Leadership, E-commerce, Strategy Development, Analytics, Online Marketing, Sales Operations, Business Planning, Lead Generation, Digital Marketing, P&L responsibility, Call Center, Team Management, Social Media, Social Media Marketing, Customer Service, Management Consulting, Budgeting, Problem Solving, Advertising, Market Research, Operations Management, Coaching, Forecasting, Change Management, Email Marketing
Education
Jack Welch Management Institute 2015 — 2016
EMBA, Executive Leadership
University of Maryland University College 1985 — 1992
B.A., Soviet Studies/Political Science/Business Management
Carleton College 1982 — 1984
B.A., Comparative Theology/Political Science
Coon Rapids Sr. High 1979 — 1982
College Prep
Spoken Communications September 2008 - Present
Heidi Miller Media January 2006 - Present
Social Media Breakfast Seattle 2009 - January 2011
GotVoice.com November 2009 - 2011
John S. and James L. Knight Foundation August 2008 - December 2009
Heidi Miller Presentations January 2000 - 2008
Master Lock Company 2000 - 2005
AllState Tech-Cor 1998 - 2002
New Altitude Network May 2000 - April 2001
McDougal Littell May 1997 - April 2000
Skills
Customer Service, B2B, Non-profits, Community Management, French, Podcast Production, Public Speaking, Podcasting, Social Media Outreach, Social Media Marketing, Blogging, Social Networking, Social Media, Facebook, Digital Media, Marketing Strategy, Training, Sales, Online Advertising, Nonprofits, Management, Online Marketing, Content Strategy, Email Marketing, Content Development, Marketing, New Media, Strategic Communications, Strategy, Publishing, Social Media Measurement, Direct Marketing, Editing, SEO, Strategic Partnerships
Education
University of Texas at Austin 1991 — 1993
M.A., French, Art History
Trinity University 1987 — 1991
B.A., French, International Studies
Intellisist dba Spoken Communications October 2005 - Present
Spoken Communications 2005 - 2013
HP (formerly Consera Software) August 2002 - October 2005
Intelligent Results 2002 - 2002
Wingcast 2001 - 2002
Experience Music Project June 1999 - June 2000
Efunds 1993 - 1999
Skills
Project Management, Program Management, Vendor Management, Process Improvement, Product Management, Telecommunications, Strategic Planning, Team Leadership, Business Strategy, Quality Assurance, Marketing Strategy, Commercial Real Estate..., Start-ups, Business Process..., Change Management, Outsourcing, CRM, Leadership, Cloud Computing, Strategic Partnerships, Management, Enterprise Software, Call Centers, Business Intelligence, HR Policies, Office Management, Operations Management, Team Building, Integration, Management Consulting, Professional Services, Solution Selling, Recruiting, Customer Service, Employee Relations, Human Resources
Education
Bellevue College 2007 — 2009
AA, Administration Management
Northwest Center July 2013 - Present
Junior Achievement of Washington 2001 - Present
BECU March 2012 - April 2015
Full Circle Farm, Inc. October 2011 - December 2012
Tatum LLC August 2006 - October 2011
Spoken Communications September 2009 - September 2011
AllGreen Renewables, Inc. 2009 - December 2009
Intelligent Results 2006 - 2007
Seattle Children's Theatre 1995 - 2007
Intracorp Capital 2005 - 2006
Skills
Mergers, Acquisition Integration, Start-ups, Strategic Planning, Venture Capital, Executive Management, Financial Reporting, Team Building, Budget, Financial Analysis, Corporate Finance, Due Diligence, Commercial Real Estate..., Accounting, Budgets, Managerial Finance, Business Strategy, Financial Modeling, Working Capital..., Investor Relations, Mergers & Acquisitions, Auditing, Cash Management, Private Equity, Internal Controls, Portfolio Management, Financial Accounting, Restructuring, Consolidation, Leadership, IPO, SEC filings, Acquisitions
Education
Seattle University 2003 — 2005
Master Certificate, Accounting
The George Washington University 1973 — 1975
MBA, International Business
University of Washington 1968 — 1972
BBA, Business Administration
Spoken Communications November 2014 - Present
Thinking Software November 2013 - Present
Strategic ViewPoint July 2012 - Present
Thinking Software, Inc July 2013 - November 2013
TechAmerica (The Technology Association of America) September 2005 - June 2012
Key Practices, Inc. May 2001 - September 2005
Managize Corporation June 2000 - June 2001
Accela, Inc. 1999 - June 2000
Informix Software 1992 - 1999
Skills
Social Media, Lead Generation, Salesforce.com, Strategic Partnerships, Strategic Planning, Start-ups, Strategy, Business Development, Team Building, Marketing Strategy, Social Media Marketing, Leadership, Management, Fundraising, Sales, Entrepreneurship, Program Management, Cross-functional Team..., Marketing, Product Marketing, Team Leadership, CRM, Leadership Development, Public Speaking, Event Planning, Sales Presentations, Presentations, Event Management, Market Research, New Business Development, Go-to-market Strategy, Business Strategy, Marketing Management, Advertising, Cloud Computing, Investor Relations
Education
University of California, Berkeley
Post-graduate studies, Computer Science
Landmark Education 2000 — 2013
Leadership Courses
Saint Mary's College of California
BA, English
Holy Names University 1995 — 1997
MA, English
Arise Virtual Solutions Inc. November 2011 - Present
Spoken Communications June 2011 - November 2011
Allyis March 2009 - June 2011
Artistic Meditations October 2007 - December 2008
Orange Lake Resort July 2007 - October 2007
Hitachi Consulting 2005 - 2007
T-Mobile July 2005 - November 2005
Electronic Evidence Discovery February 2005 - June 2005
Milliman Care Guidelines November 2004 - February 2005
Premera Blue Cross June 2004 - November 2004
Skills
Microsoft SQL Server, SSIS, T-SQL, SQL, Data Warehousing, SSRS, Business Intelligence, Database Design, Data Modeling, Databases, Analysis Services, ETL, SharePoint, TFS, SDLC, Business Analysis
Education
University of Oregon 2000 — 2002
Masters, Mathematics
University of Oregon 1996 — 2000
BA, Mathematics
Kimball University
Spoken Communications July 2015 - Present
Spoken Communications September 2012 - July 2015
EagleView Technologies, Inc. November 2011 - August 2012
HyperQuality January 2007 - November 2011
Hewlett-Packard April 2004 - January 2007
Waste Management July 2001 - April 2004
Vitalz June 2000 - June 2001
Dynamics Research Corporation September 1998 - May 2000
Federal Express Corporation May 1996 - September 1998
NASA August 1993 - May 1995
Skills
Product Management, Project Portfolio..., Process Consulting, Industrial Engineering, Analytics, Marketing Research, Market Analysis, Competitive Analysis, Customer Experience..., Voice of the Customer, Business Process..., Professional Services, Requirements Management, Agile Project Management, User Stories, Kanban, Waterfall, Project Management, User Experience, Customer Experience, Agile Methodologies, Program Management, Start-ups, Enterprise Software, CRM, Business Intelligence, Quality Assurance, Strategy, Management, Vendor Management, SaaS
Education
Penn State University 1990 — 1996
B.S., Industrial Engineering
University of Pittsburgh
Port of Seattle May 2008 - Present
Spoken Communications January 2008 - September 2008
Spoken.com 2008 - 2008
Intellisist dba Spoken Communications 2008 - 2008
Clearwire 2007 - 2008
BluWater Consulting 2007 - 2008
Blue Origin 2004 - 2007
Rosetta Inpharmatics 1999 - 2004
Rosetta Inpharmatics, LLC, Merck & Co., Inc. 1999 - 2004
Rosetta Inpharmatics/Merck 1999 - 2004
Education
Hawaii Pacific University 1996 — 1997
Spoken Communications November 2014 - Present
Time Warner Cable July 2009 - November 2014
Avaya June 2006 - March 2009
Skills
SIP, VoIP, Unified Communications, Telecommunications, Avaya, IP, Telephony, TCP/IP, Troubleshooting, Routing, Switches, Project Management, Integration, LAN-WAN, Network Design, Ethernet
Education
Kent State University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Spoken Communications October 2012 - Present
HyperQuality November 2011 - September 2012
HyperQuality April 2010 - October 2011
AT&T Mobility August 2008 - January 2010
Portent Interactive April 2007 - July 2008
Seattle Biomedical Research Institute November 2006 - April 2007
Seven Axiom Software Consultant Pvt. Ltd. January 2004 - March 2006
Skills
Testing, Quality Center, Quality Assurance, Microsoft SQL Server, Selenium, MySQL, Agile Methodologies, Databases, Test Automation, Test Cases, Regression Testing, Black Box Testing, HP Quality Center
Education
Tamil Nadu Agricultural University 2001 — 2003
M.Sc, Environmental Sciences
Tamil Nadu Agricultural University 1996 — 2000
B.Sc, Agriculture
Spoken Communications January 2013 - Present
HyperQuality May 2008 - Present
HyperQuality March 2006 - May 2008
AT&T Wireless September 1997 - March 2005
AT&T Wireless Services 1997 - 2005
Skills
Product Marketing, Analytics, Account Management, Business Development, CRM, Call Center, Call Centers, Cloud Computing, Competitive Analysis, Consulting, Cross-functional Team..., New Business Development, Outsourcing, Process Improvement, Product Development, Product Management, Professional Services, Project Management, Project Planning, SaaS, Solution Selling, Strategic Partnerships, Telecommunications, Vendor Management
Education
Florida Atlantic University 1991 — 1993
University of Washington Medical Center January 2010 - Present
Issaquah School District September 2007 - September 2009
Spoken Communications 2006 - 2008
Microsoft Game Studios 1997 - 2003
Microsoft 1988 - 2003
Skills
Program Management, Software Development
Education
University of Puget Sound 1984 — 1988
BS, Math, computer science
Mount Rainier High School
Spoken Communications January 2015 - Present
Spoken Communications August 2014 - February 2015
Randstad Sourceright - Microsoft February 2014 - July 2014
Diamond Resorts International® October 2012 - January 2014
Bedrock L.A February 2012 - June 2012
Spoken Communications June 2011 - January 2012
Internal Revenue Service December 2010 - June 2011
Skills
Music, Human Resources, Management, Process Improvement, Program Management, Customer Service
Education
University of Massachusetts, Amherst 2012 — 2015
Master of Business Administration (MBA), Business Administration
University of Washington 2010 — 2011
Audio Production Certificate, Audio Production
Pitzer College 2006 — 2010
Bachelor of Arts (B.A.), Sociology of Music