Sprint Company
Industry: Telecommunications company
DescriptionSprint Corporation is an American telecommunications company that provides wireless services and is an internet service provider. It is the fourth-largest mobile network operator in the United States and serves 54 million customers as of October 2017. Customer service: 810 1 817-698-4199 Headquarters: Overland Park, Kansas, United States Subsidiaries: Boost Mobile, Virgin Mobile USA, CEO: Michel Combes (May 31, 2018–), Marcelo Claure (Aug 11, 2014–)
Sprint List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sprint. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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28,278 Sprint employees in database. Find out everything there's to know about Sprint employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sprint Employees
Flexera Software January 2014 - Present
Northwest Sarcoma Foundation June 2013 - Present
City of Carnation April 2013 - Present
Microsoft September 2010 - January 2014
Microsoft September 2008 - September 2010
LexisNexis Client Development May 2006 - May 2008
Infogix, Inc. (formerly Unitech Systems, Inc.) March 2005 - May 2006
NewPath Holdings September 2000 - March 2001
Sprint September 1999 - September 2000
People's Choice TV/SpeedChoice April 1997 - September 1999
Skills
Online Marketing, Direct Marketing, Budget Development, Product Marketing, Cross-functional Team..., Integrated Marketing, Advertising, Analyst Relations, Marketing Strategy, Lead Generation, Marketing Communications, Social Media, Public Relations, Email Marketing, B2B, Digital Marketing, Event Management, Corporate Communications, Thought Leadership, Negotiation, Start-ups, Event Marketing, Marketing Management, Product Management, SaaS, B2B Marketing, Entrepreneurship, CRM, Multi-channel Marketing, Marketing, Product Launch, Management, Leadership, Strategy, Sales Operations, Product Development, New Business Development, Market Planning, Program Management, Demand Generation, Go-to-market Strategy
Education
Northern Illinois University 1986 — 1990
BS, Business - Marketing
Niles North
Sprint September 2001 - Present
Arch Wireless (USA Mobility) 2000 - 2001
American Medical Response 1991 - 2000
Skills
Wireless, Telecommunications, Solution Selling, VoIP, Account Management, MPLS, Direct Sales, Managed Services, M2M, Sales Management, New Business Development, Sales Operations, Networking, Strategy, Channel Partners, SaaS, Cloud Computing
Education
Northern Illinois University 1988 — 1993
Sprint February 2013 - Present
CenturyLink May 2009 - February 2013
Sprint October 2006 - March 2009
Nextel Partners March 2002 - October 2006
Verizon Wireless 2000 - 2002
Triton PCS 1999 - 2000
Alltel Wireless 1998 - 1999
Alltel Wireless 1996 - 1998
Education
King University 2011 — 2014
Bachelor's Degree, Business Administration - BBA // Concentration in Information Technology, 4.0
Northeast State Community College 2009 — 2011
Classes for Transfer to King University, Information Technology, 4.0
United States Army National Guard 1993 — 1999
Communications Networking and Repair, Signal Support Systems Specialist
Verizon Wireless March 2015 - Present
Verizon Wireless August 2014 - March 2015
CDW September 2013 - June 2014
Sprint August 2012 - August 2013
Skills
Microsoft Office, Customer Service, Adobe, Symantec Endpoint..., Symantec Security, Android, Mobile Technology, Cellular Communications, Direct Sales, Quotas, Team-oriented, Retail Sales, Interviews, HTC, Apple, Mobile Communications
Education
Northeastern Illinois University 2013 — 2015
Psychology
Warren Township High School 2006 — 2009
High School Diploma
MetroPCS October 2009 - October 2013
MetroPCS October 2009 - February 2012
Sprint July 1997 - October 2009
Sprint 1997 - 2009
Skills
Solution Selling, Leadership, Sales Management, M2M, Telecommunications, Sales Operations, Salesforce.com, Team Building, Wireless, Direct Sales, Contract Negotiation, Sales, Channel, Strategic Partnerships, Sales Process, CRM
Education
Northern Arizona University 1994 — 1996
BS, Business
Coyote Logistics March 2014 - Present
Sprint April 2011 - May 2012
AT&T August 2009 - July 2010
Rine Brokerage at the CME Group November 2006 - April 2009
TFAZ group inc. at the CME Group August 2005 - November 2006
Skills
Spanish-speaking, Auditing, Administrative Work, Trade Finance, Direct Sales, Account Management, Analytics, Microsoft Suites, Telecommunications, Wireless, Managed Services, Customer Satisfaction, Mobile Devices, Customer Retention, Sports Coaching, Bartending, Demolition, Performing Arts, Call Centers
Education
Northeastern Illinois University 2010 — 2013
Bachelor of Arts (BA), Political Science and Government
Thomas Jefferson High School August 2014 - Present
Rockford Public Schools September 2012 - September 2014
Samsung April 2013 - August 2013
Sprint March 2011 - September 2012
Skills
Teaching, Educational Technology, Editing, Lesson Planning, Classroom Management, PowerPoint, Microsoft Office, Creative Writing, Microsoft Word, Customer Service, Microsoft Excel, Teamwork, Curriculum Design, Public Speaking, Social Media, Leadership, Sales
Education
Northern Illinois University 2007 — 2009
Bachelor of Arts (B.A.), English
Rock Valley College 2005 — 2007
Associate of Arts (A.A.), General Studies
Shopko April 2013 - Present
US Army May 2008 - October 2009
Sprint February 2006 - May 2008
Skills
Sales Management, Employee Training, Communication, Lean Management, Quality Control, Military Experience, Customer Service, Army, Training, Leadership, Military Operations, Loss Prevention, Operations Management, Team Building, Inventory Management, Logistics Management
Education
Northcentral Technical College 2011 — 2013
Business Administration, Management and Operations
Northeast Wisconsin Technical College 2009 — 2010
General Studies
Southwest Airlines April 2001 - December 2009
Sprint January 1998 - May 2001
Skills
Airlines, Airports, Aviation, Flights, Aircraft, Management, Sabre, Team Building, Operations Management, Commercial Aviation, Civil Aviation, Aircraft Maintenance, Flight Safety, Flight Planning, Transportation, Team Leadership, Customer Service, Sales, Leadership, Process Improvement
Education
The University of Texas at Arlington 1995 — 1998
Bachelor's Degree, Business Administration and Management, General, 2.38
North Lake College 1992 — 1995
Associate's Degree, Business Administration and Management, General, 2.84
Sprint May 2014 - Present
GNC January 2013 - May 2014
Guitar Center November 2012 - January 2013
Best Buy January 2010 - November 2012
Georgia-Pacific LLC January 2008 - January 2010
Skills
Sports, Music, Musicians, Machine Operation, College, Business Strategy, Sales, Inventory, Merchandising, Retail, Retail Sales, Cashiering, Business, Cash Register, Time Management, Loss Prevention, Social Networking, Store Operations, Planograms, Telephone Skills, Shrinkage, Facebook, Marketing, POS, Customer Satisfaction, Fast-paced
Education
Northeastern State University 2010 — 2013
None, Business/Commerce, General
Muskogee High School 2003 — 2007
General Studies, High School/Secondary Diplomas and Certificates
Auffenberg Chevrolet Cadillac March 2015 - Present
Freelance February 2010 - Present
USA Barn, LLC August 2011 - November 2014
Currentland November 2009 - September 2012
Sprint 2010 - 2011
Yell Group December 2000 - August 2007
Skills
Marketing, Marketing Management, Video, Finance, Lead Generation, Social Media Marketing, Social Networking, Online Advertising, Social Media, Marketing Communications, Advertising, Marketing Strategy, Public Relations, Direct Sales, Product Marketing, Corporate Communications, Digital Marketing, Facebook, Press Releases, Media Relations, Marketing Research, Sales, Direct Marketing, New Business Development, Online Marketing, Account Management, Integrated Marketing, B2B, Market Research, Brand Development, Event Planning, Event Management, Digital Strategy, Blogging, Media Planning, Strategic Planning, Mobile Marketing, E-commerce, Advertising Sales, Strategic Communications, B2B Marketing, Interactive Marketing, Market Planning, Digital Media, Strategy, Social Media Strategist, Social Media Measurement, Sales Management, Sales Presentations, Strategic Leadership
Education
Northeastern State University 2000 — 2001
Master of Business Administration (M.B.A.), Business Administration and Management, General
Northeastern State University 1994 — 2000
Bachelor of Business Administration (B.B.A.), Marketing, Finance
Sprint May 2015 - Present
AT&T November 2013 - May 2015
U.S. Cellular May 2009 - July 2013
Advanced Composites Group, Inc November 2007 - December 2008
Mitchell & Schultz Lawfirm November 2006 - November 2007
Circuit City November 2004 - November 2006
Skills
Microsoft Office, Inventory Control, Quotas, Cellular Communications, Wireless, Retail Sales, Customer Retention, Customer Satisfaction, M2M, Retail, Sales Operations, Sales Management, Multi-Unit Management, Sales, Hiring, Inventory Management, Team Leadership, Leadership Development, Leadership, Management, Customer Experience, Human Resources, Store Management
Education
Northeastern State University 2002 — 2004
Business Administration and Management, General
SSB Consulting Group February 2014 - Present
SSB Consulting Group February 2013 - February 2014
Melco Embroidery Systems August 2011 - February 2014
Exclusive Resorts March 2008 - August 2011
DCT Solutions Group July 2007 - March 2008
mWare Solutions, L.L.C. April 2006 - July 2007
Sprint September 1999 - April 2006
Elrick & Lavidge Marketing Research August 1996 - September 1999
Skills
C#, ASP.NET, MVC, VB.NET, LINQ, JavaScript, jQuery, AJAX, CSS, HTML, Flex, ActionScript, ColdFusion, PHP, DotNetNuke, SQL Server, T-SQL, JSON, XML, ASP.NET MVC, .NET, Web Applications, SQL, SharePoint, Microsoft SQL Server, QUnit, Web Services, Scrum, WCF, Visual Studio, ADO.NET, Agile Methodologies, IIS, Databases, SDLC, Software Development, Oracle, TFS, User Interface Design, Integration, Testing, Database Design, CRM, Architecture, Web Development, SOA, SSRS, Crystal Reports, ASP
Education
Northeastern State University 1992 — 1994
Bachelor of Business Administration, Marketing
Tulsa Community College 1992 — 1994
Associate of Science, Business Administration
Oklahoma State University 1988 — 1992
Marketing
Complí March 2015 - Present
Dick Hannah Honda October 2014 - February 2015
CDK Global February 2006 - May 2014
Signal Station Pizza September 2005 - October 2010
Auto Trader January 2002 - August 2005
Sprint December 2000 - December 2001
Qwest Communications April 1998 - November 2000
Skills
Consultative Selling, Microsoft Office, Territory, Sales Management, Account Management, Cold Calling, B2B, Online Advertising, Online Marketing, Digital Marketing, Automotive, Salesforce.com, Advertising Sales, Digital Media, Customer Retention, Sales, Marketing Strategy, Leadership, Selling, Sales Operations, CRM, Negotiation, Lead Generation
Education
Northern Illinois University 1986 — 1990
BS, Political Science
Camden Property Trust June 2003 - Present
Aspen Square Management September 2001 - June 2003
Restoration Hardware August 2001 - November 2001
Sprint January 2000 - August 2001
Sam Goody June 1997 - January 2000
Sam Goody November 1992 - May 1997
Skills
Customer Satisfaction, Operating Budgets, Capital Budgeting, Scheduling Management, Employee Management, Resident Relations, Yield Management, Property Management, Renewal Retention, Event Planning, Humor, Stress Management, Cross-training, Positive Behavior..., Organizational Culture, Apartments, Contract Negotiation, Customer Service, OneSite, Real Estate, Sales, Marketing, Leases, Team Building, Budgets, Management, Rentals
Education
Northeastern State University 1992 — 1996
Bachelor of Business Administration (B.B.A.), Marketing
Sprint September 2014 - Present
US Cellular November 2005 - May 2013
Goodwill Industries International September 2005 - November 2005
Renaissance International December 1993 - August 2005
U.S. Army October 1987 - October 1991
Skills
Customer Experience, Security, Leadership, T1, Customer Service, Telecommunications, Software Documentation, Marketing, Troubleshooting, Call Centers, Wireless, Networking, Wireless Networking, 4G, Customer Retention, Team Leadership, Military, Training, Customer Satisfaction, Technical Support, Directing, CDMA, Short Films, B2B, Video Editing, Film Festivals, screenplays, Miniature Effects, Stop-Motion Animation, Film Awards & Film..., Special Effects, Acting, PowerPoint, Microsoft Excel, Problem Solving, Reverse Logistics
Education
Northern Illinois University 2001 — 2005
B.A, History
San Bernardino Sheriff's Department / Scientific Investigations Division 1991 — 1991
Certificates of Completion, Traffic Accident Investigations / Intoximeter 3000
Oakton Community College
A.A, Liberal Arts
MITRE August 2014 - Present
MITRE April 2011 - August 2014
MITRE July 2009 - April 2011
Center for Power Electronics Systems September 2008 - July 2009
Sprint May 2008 - August 2008
Skills
Signal Processing, RF Engineering, Wireless, Matlab, DSP, Digital Communications, LaTeX, MIMO, CDMA, Linux, VHDL, Python, Digital Signal..., OFDM, Spread Spectrum, Modulation, Coding Theory, Turbo Codes, LDPC, Channel Estimation, Adaptive Filtering, Equalization, Link Budget, C, C++, ModelSim, OS X, GNU Radio
Education
Northeastern University 2011 — 2014
Master of Science (M.S.), Electrical and Computer Engineering
Virginia Polytechnic Institute and State University 2005 — 2009
Bachelor of Science (B.S.), Electrical Engineering
Sprint December 2013 - Present
Sprint July 2013 - December 2013
Sprint Nextel July 2011 - July 2013
Alcatel-Lucent December 2010 - July 2011
Verizon Wireless October 2010 - December 2010
Clearwire July 2010 - October 2010
Northeastern University February 2010 - May 2010
Airvana January 2009 - August 2009
Reliance Communications April 2004 - August 2004
Skills
Bluetooth, LTE, CDMA, UMTS, EVDO, WiMAX, 3G, Wireless, RF, RF Engineering, Actix, TCP/IP, Switches, Wireshark, MapInfo, Routers, OSPF
Education
Northeastern University 2008 — 2010
Masters, Telecom Systems Management
North Maharashtra University 2002 — 2006
Bachelor of Engineering (BE), Electronics and Telecommunication Engineering
Palo Alto Networks February 2014 - Present
FilesAnywhere.com COHOST February 2013 - October 2013
BridgeStreet January 2012 - February 2013
Hosting.com May 2011 - November 2011
MMC Group LP 2009 - 2011
Radisson 2007 - 2009
It's A "Shore" Thing Wedding and Event Planning March 2005 - October 2006
Sprint October 2002 - April 2005
Context Integration November 2000 - September 2002
Cap Gemini Ernst & Young October 1998 - October 2000
Skills
Account Management, Sales, New Business Development, Direct Sales, Solution Selling, E-commerce, Business Development, Sales Process, Selling, Building Relationships, Strategy, Management, Leadership, Cold Calling, Telecommunications, Sales Operations, B2B, Enterprise Software, SaaS, Outsourcing, Lead Generation, Consulting, Sales Management, Program Management, CRM, Security, Strategic Partnerships, Data Center, Marketing, Professional Services, Vendor Management, Disaster Recovery, Contract Negotiation, Cloud Computing, Start-ups, Salesforce.com, Management Consulting, Time Management, Networking, Customer Retention, Business Intelligence
Education
The University of Texas at Arlington 1989 — 1993
B.A.
North Lake College 2014 — 2014
Northern Weathermakers HVAC, Inc. March 2015 - Present
Verizon Wireless October 2013 - February 2015
Sprint February 2001 - September 2013
Quik Internet May 1999 - January 2001
AirTouch Communications February 1997 - April 1999
Skills
M2M, Salesforce.com, Telecommunications, Building Relationships, Solution Selling, Marketing, Sales Operations, E-commerce, Team Building, Selling, Customer Satisfaction, Customer Service, Sales, Management, Channel, Strategic Planning, Leadership, B2B, Customer Retention, Strategic Partnerships, Managed Services, SaaS, Mobile Devices, CRM
Education
Northern Illinois University
Sears Holdings Corporation March 2012 - Present
EDS/HP/Sun Microsystems November 2009 - February 2011
Red Lobster September 2009 - January 2010
Lester's Diner October 2008 - September 2009
Embarq/Sprint/United Telephone November 2004 - January 2007
Sprint July 2000 - October 2004
Sprint October 1999 - July 2000
Education
Northampton Community College 2001 — 2010
Some College at Northampton Community College
Certificate, Project Management
Datastrive July 2014 - Present
Associated June 2014 - Present
Sprint June 2012 - August 2014
Invio Hosting February 2007 - January 2014
Northeastern Illinois University January 2008 - September 2012
Chicago Park District May 2005 - November 2010
Skills
Web Hosting, Start-ups, IT Hardware Support, Web Consultancy, Customer Service, Entrepreneurship, Sales, Leadership, Web Design, Online Marketing, Microsoft Office, E-commerce, Adobe Design Programs, Social Media, SEO, Online Advertising, Event Planning, Security, Team Building, Microsoft Excel
Education
Northeastern Illinois University
Bachelor's Degree in Progress, Networking and Security
Sprint October 2013 - Present
Arby's Restaurant Group June 2008 - October 2011
Education
Northwood University-Texas 2011 — 2013
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 3.34
North Lake College 2008 — 2011
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services, 3.25
Sprint June 2002 - Present
Sprint March 2014 - Present
Skills
Solution Selling, Salesforce.com, Account Management, B2B, Cold Calling, Direct Sales, Mobile Devices, Wireless, M2M, Strategic Partnerships, Sales Management, Sales Presentations, New Business Development, Sales, Sales Process, Unified Communications, CRM, Managed Services, Sales Operations, Strategy, Enterprise Software, Selling, Cross-functional Team..., Business Development, Channel Partners, Leadership, Lead Generation, Telecommunications, Team Building, Customer Retention, Training, VoIP, Go-to-market Strategy, Call Centers
Education
Northern Illinois University - College of Business
B.S.
University of Illinois at Urbana-Champaign
CBRE February 2009 - Present
Sprint June 1999 - February 2009
Faciliteam LLC August 1997 - June 1999
Skills
Move Management, Space Planning, Furniture, Portfolio Management, Client Relationship..., Project Management, Space-planning, Facilities Management, Strategy, Space planning, Project Planning, Budgets, Process Improvement, Program Management, Management, Contract Management, Strategic Planning, CRM, Contract Negotiation, Vendor Management, Team Building
Education
Northern Arizona University
Bachelor of Science, Interior Design
Sprint Solutions Engineering InternSprintJuly 2013 - April 2014
Deutsche Bank June 2012 - August 2012
Skills
Microsoft Office, C++, PowerPoint, Java, MySQL, TCP/IP, Packet Tracer, VoIP, SIP, Ubuntu, Data Network, Wireshark, Windows, BGP, LTE, HTTP, UDP, OSPF, RIP, VLAN, RTP, IPv4, IPv6, GSM, GPRS, IP, SS7
Education
Northeastern University 2012 — 2014
Master's degree, Telecommunication Systems Management, 3.5
Vidyalankar Institute of Technology 2007 — 2011
Bachelor of Engineering (BE), Electronics and Telecommunication
Bob Hurley Auto Group September 2014 - Present
Jackie Cooper Imports March 2014 - Present
Sprint September 2012 - Present
GNC January 2012 - August 2012
Guts Church August 2010 - January 2012
Skills
Sales, CRM, Management, Time Management, Retail, Customer Retention, Customer Satisfaction, Leadership, Microsoft Word, Microsoft Excel, PowerPoint, Social Media
Education
Northeastern Oklahoma A&M College
Tulsa Community College
General Studies
WYFF May 2014 - Present
Susan Brewer Photography September 2011 - Present
WYFF January 2014 - April 2014
Ice on Main November 2013 - January 2014
Smockadot Kids June 2013 - November 2013
Publix Super Markets June 2008 - May 2013
Sprint May 2012 - August 2012
Skills
Teamwork, Time Management, Critical Thinking, Microsoft Word, PowerPoint, Cashiering, Outlook, Inventory Management, Event Planning, Social Media
Education
North Greenville University 2011 — 2014
Bachelor of Science (B.S.), Business Administration with Accounting minor
Strive Logistics, LLC March 2014 - Present
Wrigley June 2002 - November 2012
Chicago Public Schools October 2001 - May 2002
Getty Images November 1996 - August 2001
Sprint November 1993 - November 1996
Skills
Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Research, Customer Service, Enforcement, Public Speaking, Police, Outlook, Criminal Investigations, English, Windows, Criminal Justice, Teaching, Private Investigations, Budgets, Strategic Planning, Surveillance
Education
Northeastern Illinois University
Bachelor's degree, Criminal Justice/Political Science
Qwest Communications April 2009 - Present
Mobile Armor June 2007 - December 2008
Sprint January 2000 - June 2007
United States Army Reserve 1992 - 2002
Skills
Planning, Cyber Security, DoD
Education
The George Washington University - School of Business 1999 — 2000
MBA, Information Technology
Northeastern University 1987 — 1992
Bachlors of Science, Electrical Engineering
Cox Communications May 2009 - Present
Cox Business 2009 - Present
Business Networking International 2004 - Present
TelePacific Communications March 2003 - May 2009
Sprint 1998 - 2002
Skills
Business Networking, consu, Telecommunications, Solution Selling, Direct Sales, Co-location, VoIP, Managed Services, Unified Communications, Broadband, MPLS, Account Management, Salesforce.com, SIP Trunking, Fiber Optics, Internet, Cable TV, Telephony, Web Solutions, Hosted Services, B2B, Ethernet, Wireless, Call Centers, Selling, Strategic Partnerships, IP, Networking, Sales Process, Cloud Computing, Small Business, Data Center, Long Distance, Sales Operations, Internet Services, Customer Retention, SaaS, Advertising Sales, Sales Presentations, Sales, Direct Marketing, Channel Partners, Online Marketing, New Business Development, CRM, Business Development, Optical Fiber, Metro Ethernet, PRI, T1
Education
Webster University 1988 — 1989
MA, International Relations
Northern Arizona University 1981 — 1985
BA, Business Administration
Sprint Nextel September 2007 - March 2014
Sprint November 2000 - September 2007
Fountain Technologies May 2000 - August 2000
MarketStar July 1999 - May 2000
Staples July 1998 - June 1999
Shaw's Supermarkets August 1993 - July 1998
AAK Corp March 1995 - October 1995
Skills
Troubleshooting, Networking, Wireless, CDMA, Project Management, Hardware, Training, Technical Support, Management, Servers, Sales, Telecommunications, Wireless Networking, Software Installation, Computer Network..., VoIP, Help Desk Support
Education
Northern Essex Community College 1993 — 1997
AA, Electronics Technology: Computer Systems Option
Northern Essex Community College 1993 — 1997
AA, Computer Maintenance Technology
University of Maine 1992 — 1993
Music & Computer Engineering
UVC-19 TV December 2013 - Present
WGGB-TV January 2014 - May 2014
Amherst Media January 2014 - May 2014
UVC-19 TV January 2013 - May 2014
Sprint August 2012 - January 2013
RadioShack August 2010 - August 2012
Saugus Cable Television Station August 2010 - February 2011
Pennon Newspaper September 2009 - October 2010
Education
University of Massachusetts, Amherst 2013 — 2014
Communication, Journalism, and Related Programs
North Shore Community College 2009 — 2012
Liberal Arts and Sciences/Liberal Studies
Condeco Software Pvt Ltd August 2014 - Present
Phreesia September 2012 - April 2014
Phreesia May 2010 - August 2012
Phreesia, Inc. New York, NY May 2008 - May 2010
Phreesia September 2006 - May 2008
Sprint January 2006 - August 2006
BAE Systems June 2004 - October 2005
Skills
Quality Assurance, Troubleshooting, Data Analysis, Product Management, Integration, Salesforce.com, Healthcare Information..., Project Management, Business Intelligence, Medical Devices, Management, Healthcare, Training, Testing, Product Development, Leadership
Education
Northeastern University 1998 — 2003
B.S., Electrical Engineering Technology
MarketStar April 2014 - Present
MarketStar April 2013 - April 2014
Sprint October 2011 - April 2013
Sprint August 2010 - October 2011
Skills
Customer Service, Sales, Salesforce.com, Microsoft Office, Cold Calling, Marketing, Social Media, Direct Sales, Team Leadership, Time Management, Inventory Management, Social Networking, Strategic Partnerships, Telecommunications, Selling, Negotiation, Account Management, Sales Operations
Education
Northern Illinois University 2006 — 2010
Bachelor of Science, Business Administration
Samsung Telecommunications America October 2011 - Present
T-Mobile February 2011 - October 2011
Nokia Siemens Networks September 2010 - January 2011
PierCon Solutions May 2008 - September 2010
MetroPCS May 2007 - April 2008
Sprint October 1995 - May 2007
Nynex Mobile August 1994 - October 1995
Skills
RF, Network Design, RF Engineering, LTE, 4G, CDMA, EVDO, UMTS, Wireless, Cellular Communications, WiMAX, GSM, 3G, RF Planning, DAS, Computer Network..., MapInfo, Network Performance, Telecommunications, RF design, Communications Audits, Antennas, WiFi, HSPA, Microwave, Network Optimization, Fiber Optics, Optimization, Wireless Networking, WCDMA, RAN, Networking, Mobile Devices, GPRS, Edge, IP
Education
Northeastern University 1994 — 1997
MS, Electrical Engineering
Rutgers University-New Brunswick 1990 — 1994
BS, Electrical Engineering
Pingry 1987 — 1990
Sprint January 2000 - Present
LaVeck Concert Series 2012 - Present
Sprint March 1997 - December 1999
MCI Corporation February 1987 - June 1995
Cable & Wireless Communications October 1985 - January 1987
Skills
Telecommunications, Global MPLS, VoIP, Managed Services, Wireline, Wireless, Wireless Broadband, LAN-WAN, Global Provisioning, Ethernet, Call Centers, Contract Negotiation, Account Management, Business Development, Strategic Partnerships, Salesforce.com, Unified Communications, Selling, Solution Selling, CRM, Cloud Computing, Networking, Co-location, Integration, Solutions Marketing, Mobile Devices, Sales, Channel Partners, Customer Retention, Sales Process, Management, SaaS, Sales Operations, Garlic Braiding
Education
Northeastern University 1980 — 1984
Bachelor's Degree, Business Marketing
Cisco Systems September 2000 - Present
Cable & Wireless October 1999 - August 2000
BT North America -merged in with AT&T in March 1999 June 1998 - October 1999
Inergy Online January 1996 - January 1997
Senior Data Sales Manager 1994 - 1996
Sprint 1994 - 1996
AT&T 1994 - 1995
BT 1987 - 1994
Tymnet/McDonald Douglas 1987 - 1994
Skills
Go-to-market Strategy, Mobile Devices, Cross-functional Team..., Telecommunications, Business Development, IP, Strategy, Product Marketing, Program Management, Cisco Technologies, Strategic Partnerships, Product Management, Channel Partners, Market Development, Ethernet, Networking, Channel, Sales Operations, VoIP, Direct Sales, Sales Management, Wireless, Solutions Marketing, Competitive Analysis, Marketing, Product Development, B2B, Selling, Solution Selling, Professional Services, IPTV, Service Providers, Enterprise Software, Unified Communications, Management, Leadership, Marketing Strategy, Business Intelligence, Business Strategy, Analytics, SaaS, Business Alliances, Virtualization, Sales Enablement, Managed Services, Partner Management, Demand Generation, Network Architecture, Cloud Computing, Cloud Marketing
Education
University of Southern California 2013 — 2013
Certificate from Institute for Communications Technology Management (CTM), Marshall School of Business, Certificate - 4 CEU
Northeastern University
Bachelor of Science (B.S.)
Northeastern University
Certificate of Professional Achievement, Telecommunications System Technology, Certificate of Professional Achievement
Northeastern University
Certificate of Professional Achievement, Telecommunications Administration, Certificate of Professional Achievement
St Clement High School
College Prep
USC Amp
Yellow Rose Stock agency and Photography May 2008 - Present
Sprint April 2007 - February 2010
Enhanced Wireless/Sprint April 2007 - February 2008
George Huey Photography January 2004 - May 2006
Skills
Graphic Design, Customer Service, Digital Photography, Sales Management, Creative Direction, Photography, Social Networking, Training, Art, Creative Development, Sales Process, Inventory Management, Stock agency's, Photo Editing
Education
yavapai college 2002 — 2008
ASS in Graphic Design, ASS in Business management, Grahpic Design and Photography, Business Managment
Northern Arizona University 2006 — 2007
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Yavapai College 2003 — 2006
Associate of Applied Science; Associate; BA, Graphic Design; an emphasis in Design; Business Management; business management
Sprint August 2014 - Present
Sprint July 2013 - April 2014
Tech Mahindra Ltd September 2010 - August 2012
Skills
Wireshark, RIP, VLAN, OSPF, TCP/IP, Troubleshooting, Matlab, Ethernet, DHCP, BGP, EIGRP, HTTP, arp, UDP, icmp, Telecommunications, MPLS
Education
Northeastern University 2012 — 2014
Master of Science (MS), Telecommunications Engineering
Shrimati Nathibai Damodar Thakarsey University 2006 — 2010
Bachelor of Technology, Electronics and Communication Engineering
Verizon Wireless April 2009 - February 2013
Alltel Wireless July 2005 - April 2009
Vanguard September 2003 - May 2005
Honda Cars of Monroe July 2003 - September 2003
Sprint November 2002 - July 2003
Sun Life Financial April 2001 - October 2002
Cingular 1998 - 2001
Boston Communications Group June 1997 - September 1999
Skills
Circle of Success..., Training, Call Centers, Sales Operations, Sales, Marketing, Human Resources, Customer Service, Analysis, Employee Benefits, Copywriting, Policy, Real Estate, Customer Retention, Customer Satisfaction, Direct Sales
Education
Recording Connection 2012 — 2012
Northeastern University 1991 — 1995
Worked toward Bachelor of Science Degree, Psychology/Minor in African American Studies
Frequentis Defense November 2010 - Present
TechnologyPlus May 2010 - November 2010
SolaCom Technologies October 2004 - April 2010
TI/DSC/Alcatel January 1994 - September 2004
Sprint December 1991 - January 1994
Centel Corporation August 1989 - December 1991
Centel Corporation April 1986 - August 1989
Technicom International 1981 - 1984
Skills
Strategic Selling, Business Leadership, ommunications and...
Education
Northern Illinois University 1977 — 1979
Not Finished, Doctorate in Business Economics
Northern Illinois University 1973 — 1976
MBA, Finance & Marketing
University of Pittsburgh 1966 — 1970
Bachelor of Science, Electrical Engineering
Butler High School 1963 — 1966
Diploma, College Prep
Fidelity Investments July 2005 - Present
EMC September 2002 - July 2005
Storability January 2001 - May 2002
Fidelity Investments December 1992 - January 2001
Sprint September 1989 - December 1992
IBM July 1982 - September 1989
Skills
Operating Systems, Cloud Computing, Vendor Management, Enterprise Software, Agile Methodologies, Virtualization, Business Development, Software Development, Solution Architecture, Process Improvement
Education
Northern Arizona University 1978 — 1982
BS, Computer Science
BT Global Services January 2010 - Present
Sprint July 1994 - April 2009
United States Air Force February 1986 - February 1992
Skills
IP, Telecommunications, Wireless, 4G, MPLS, VoIP, Pre-sales, Troubleshooting, Networking, Network Design, LAN-WAN, Switches, Integration, Firewalls, Unified Communications, VPN, Routers
Education
Northeastern University 1991 — 1994
Phoenix Media Corp. August 2011 - Present
Exact Data ConsumerBase June 2014 - July 2014
Schofield Media February 2011 - July 2011
Nitel October 2010 - February 2011
Comcast December 2009 - October 2010
Cydcor November 2008 - December 2009
Jiffy Lube International August 2006 - October 2008
Sprint September 2004 - October 2005
Skills
Web Services, Social Media, Social Media Marketing, Sales Management, Direct Sales, Inside Sales, Interviewing, Direct Marketing, Online Marketing, Interviews, Event Management, Customer Satisfaction, Leadership, Sales Operations, Training, Management, Team Building, Sales, Team Leadership, B2B, Marketing, Account Management, Social Networking, Customer Service, Salesforce.com, CRM, Sales Process, Business Planning, Sales Presentations, Business Strategy, New Business Development, Project Management, Team Management, Business Development, Lead Generation, Marketing Strategy, Cold Calling, Negotiation, Solution Selling, Selling, Strategy, Customer Retention, Online Advertising, Advertising, Start-ups, Market Research, Strategic Partnerships, Email Marketing, E-commerce, Product Marketing
Education
American Academy of Computer Science 1998 — 1999
A+ & M.C.S.C certificate, Computer Science
Northeastern Illinois University 1996 — 1998
Associates, Computer Science
Samsung Mobile March 2013 - Present
Direct Energy December 2011 - January 2013
Sprint January 2008 - November 2011
AT&T November 2004 - December 2007
Skills
Sales Management, Salesforce.com, Direct Sales, Employee Training, Hiring Employees, Interviewing Skills, Customer Service, Customer Retention, Retail, Small Business Marketing, Selling, Mobile Phone Industry, Training, Marketing, Email Marketing, Social Media Marketing, Time Management, Management, B2B, Cold Calling, Telecommunications, Sales Operations, Leadership, Public Speaking, PowerPoint, Event Planning, Microsoft Office, Microsoft Excel, Account Management, Team Building, Social Media, Social Networking, Customer Satisfaction, Sales Process, Coaching, Event Management, Sales Presentations, Public Relations, Product Marketing, Lead Generation, Teamwork, Inventory Management, Recruiting, Microsoft Word, Advertising, Sales, Team Leadership, Customer Experience, Strategic Planning, CRM
Education
Western Governors University 2013 — 2017
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Northern Illinois University - College of Business 2003 — 2005
Bachelor's degree, Accounting
Symantec August 2015 - Present
Calabrio, Inc. February 2015 - September 2015
IBM November 2013 - February 2015
Sprint August 2010 - April 2012
Skills
Time Management, Sales, Leadership, Customer Service, Teamwork, Call Centers, Technical Support, Project Management, Customer Retention, Problem-solving and..., Technology, Team Building, Oral & Written..., Performance and..., Confidence, Commitment, Initiative, Enthusiasm, JavaScript, Java, Python, HTML, HTML 5, C/C++ STL, SQL, ITIL, Organizational..., Customer Satisfaction, Communication, PowerPoint, Microsoft Office, Microsoft Excel, Networking, Microsoft Word, Public Speaking
Education
North Hennepin Community College 2007 — 2009
General Studies
Osseo Senior High School 2004 — 2008
High School Diploma, General Studies
Augsburg College
Bachelor of Arts (BA), Computer Science
Just Diagnosed LLC July 2015 - Present
BecTec LLC November 2014 - Present
Mayo Clinic May 2015 - August 2015
Best Buy November 2010 - August 2015
Community Bikes and Boards March 2014 - May 2015
Sprint August 2012 - February 2013
Skills
Technical Consultation, Digital Photography, Social Media Marketing, Network Marketing, Social Media Education, Microsoft Office, PowerPoint, Public Speaking, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Photoshop, HTML, Strategic Planning, Budgets, HTML5, Java, Web Design, Web Development, Teamwork, Leadership, Social Media, Time Management, Sales, Team Leadership, Marketing, Social Networking, Facebook, Event Planning, Retail, Marketing Communications
Education
Temple University - Fox School of Business & Management 2013 — 2016
BBA, Marketing, Leadership
Northampton Community College 2010 — 2012
Associate of Arts (AA), Business Administration and Management, General
Sussex County Technical School 2006 — 2010
HS Diploma, Hospitality Administration/Management, 2.75
Sprint Corporation March 2012 - October 2014
Sprint 2009 - 2012
Sprint 1998 - 2009
Skills
Microsoft Project, SharePoint, Visio, Microsoft Excel, Program Management, Project Management, Vendor Management, PMP, Cross-functional Team..., Risk Assessment, SDLC, Project Planning, Customer Satisfaction, Microsoft Word, Process Improvement, Telecommunications, Databases, Troubleshooting, Security, Testing, Training, Change Management, Technical Support, IT Management, Software Development, Hardware, Issue Resolution, Technical Documentation
Education
Tusculum College
B.S. in Business Administration
The George Washington University
Master's Certificate Project Management
Northeast State Community College
A.A.S. in Computer Science
Sprint Customer Service RepresentativeAmerican Family InsuranceFebruary 2015 - Present
Education
Northeastern Illinois University 2012 — 2020
Billing Advantage Inc. Billing RepresentativeMarraffa & Associates, Inc.July 2013 - December 2014
Comcast Cable December 2010 - November 2012
Sprint March 2008 - December 2010
Skills
Customer Service, Sales, Time Management, Call Centers, Customer Retention, Data Entry
Education
Danvers high school 2003 — 2007
Diploma
North Shore Community College
Associate of Science (AS), Criminal Justice and Corrections
Ricoh Americas Corporation April 2015 - Present
Collins Brothers, LLC July 2014 - March 2015
Suominen Corporation October 2013 - July 2014
Wirtz Beverage Group September 2011 - October 2013
Ameriprise Auto & Home Insurance March 2007 - April 2011
American TV November 2004 - May 2006
AT&T November 2003 - August 2004
Sprint October 2002 - October 2003
Mikula Chevrolet April 2002 - September 2002
Best Buy October 1999 - April 2002
Skills
Management, Sales, Solution Selling, Account Management, Cloud Computing, Enterprise Software, Leadership, Business Development, CRM, SaaS, Marketing, Customer Service
Education
Northeast Wisconsin Technical College 2000 — 2003
Marketing
Northeast Wisconsin Technical College
New York Life Insurance Company May 2015 - Present
Sprint March 2008 - May 2015
Walgreens May 2005 - March 2008
Northern Illinois Univ May 2005 - May 2007
Walgreens August 2002 - April 2005
Skills
Customer Service, Human Resources, Sales, Customer Satisfaction, Team Building, Business Development, Inventory Management, Leadership, Management, Microsoft Office, Account Management, Microsoft Excel, New Business Development, Customer Retention, CRM, Sales Management, Team Leadership, Sales Process, Time Management, PowerPoint, Retail, Training
Education
Northern Illinois University 2003 — 2007
Bachelor of Science, Organizational Management
SDM
Bachelor of Business Administration (B.B.A.), Organizational Management
DST Worldwide Services January 2014 - Present
HCL America, Inc August 2010 - January 2014
Virtusa June 2008 - September 2010
NIIT Technologies September 2007 - June 2008
Kanbay (Capgemini) February 2006 - September 2007
MasterCard Advisors (Watch Hill Parthers/Covansys) January 1998 - February 2006
MasterCard Advisors January 1998 - February 2006
MILLENNIUM DYNAMICS, TSR Consulting Services January 1996 - January 1998
SPRINT January 1994 - January 1996
UNITECH SYSTEMS, INC January 1990 - January 1994
Skills
New Business Development, Outsourcing, Insurance, Healthcare, Professional Services, Business Development, Management Consulting, Account Management, CRM, Consulting, Leadership, Management, Recruiting, Strategy, Vendor Management, Enterprise Software, Business Intelligence, Solution Selling, Strategic Partnerships
Education
Northeastern University 1974 — 1978
BACHELOR OF SCIENCE, POLITICAL SCIENCE
United States Secret Service Training Center
Sprint May 2015 - Present
RadioShack January 2014 - Present
Skills
Sales, Critical Thinking, Customer Service, History, Report Writing, Android, iOS, Microsoft Office, Management, Merchandising, Retail, Cash Management, Scheduling, Marketing, Inventory Management, Leadership, Team Building, Customer Satisfaction, PowerPoint, Training
Education
North Greenville University 2015 — 2017
Master of Business Administration (M.B.A.), Business/Human Resources
University of South Carolina Upstate 2012 — 2015
Bachelor's Degree, History, 3.5
Greer High
Penn National Gaming September 2012 - Present
JPMorgan Chase & Co. March 2009 - September 2012
Sprint 2006 - 2008
Skills
People Management, Critical Thinking, Analysis, Communication, Organization Skills, Organizational..., Problem Solving, Decision Making, Leadership, Customer Satisfaction, Customer Service, Training, Interviews, Hospitality, Microsoft Office, Management, Microsoft Excel, Team Leadership
Education
Northern Illinois University 2004 — 2008
Political Science, International Relations and Affairs
Northern Illinois University 2004 — 2008
Bachelor's degree, Political Science and Government
Sprint July 2015 - Present
Sprint August 2014 - Present
Pyramid Consulting May 2014 - July 2014
Starpoint Solutions December 2013 - May 2014
Bridgemetrics July 2012 - December 2013
Fivash Insurance Group LLC 2008 - 2012
Classic Chevrolet Buick GMC 2006 - 2008
Skills
Business Development, SaaS, Account Management, Enterprise Software, Sales Presentations, Sales Management, New Business Development, B2B, Lead Management, JavaScript, C#, .NET, jQuery, SQL, ASP.NET, VB.NET, MySQL, SSIS, SharePoint, CSS, Unix, PMP, HTML, COBOL, C++, Ruby on Rails, XML, Pascal, Oracle, Java, Websphere, Healthcare, MongoDB, Management, Sales, Recruiting, Project Management, Consulting, Team Leadership, Networking, Leadership
Education
North Lake College
Business Administration and Management, General
Wells Fargo March 2014 - Present
US Small Business Administration September 2004 - Present
Sprint 1998 - 2004
Sprint 1998 - 2004
Skills
Team Building, Management, Sales, Banking, Leadership, Microsoft Office, Credit, Contract Negotiation, Finance
Education
North Lake College
Associate's Degree, Sociology, 4.0
T-Mobile January 2015 - Present
Good Technology November 2013 - August 2014
BlackBerry March 2011 - November 2013
Sprint December 2002 - March 2011
Sprint December 2002 - 2005
3Com Corporation November 1998 - April 2001
Shore Varrone November 1996 - March 1998
Skills
Solution Selling, Wireless, Telecommunications, Account Management, B2B, Sales, Sales Engineering, Relationship Management, Trade Shows, Event Management, Global Sales, Direct Sales, Salesforce.com, Channel, Mobile Devices, SaaS, Strategic Partnerships, Cloud Computing, M2M, New Business Development, Mobile Technology, Sales Presentations, Sales Management, Sales Process, Strategy, Management, Managed Services, Networking, Unified Communications, Go-to-market Strategy, Channel Partners, Marketing, VoIP, Sales Operations, CRM, Product Management, Enterprise Software, Leadership, Professional Services, Business Development, Consultative Selling, Customer Retention, Training, Mobile Applications, Team Leadership, Cross-functional Team..., Strategic Planning, Lead Generation, Vendor Management, Consulting
Education
Northern Illinois University 1993 — 1996
Bachelor Of Science
Sprint September 2004 - Present
Skills
Call Centers, Customer Experience, Wireless, Telecommunications, Cellular Communications, Telephony, Broadband
Education
Northeast State Community College 2010 — 2013
Associate of Science (A.S.)
Sprint September 2001 - Present
Sprint 2001 - Present
Skills
Wireless, Telecommunications, Mobile Devices, Managed Services, Solution Selling, Call Centers, Invoicing, MPLS, Sales, Cellular Communications, Salesforce.com, Direct Sales, Customer Retention, Unified Communications, IP, VoIP
Education
Northeastern University
Bachelor of Science (BS), Business Management
Sprint January 2014 - Present
Sprint Nextel January 2012 - December 2013
Sprint Nextel June 2009 - December 2011
VHC Systems September 2008 - March 2009
Sprint Nextel April 1999 - April 2008
Sprint Nextel January 2004 - December 2005
Sprint May 1991 - October 1999
Delta Dental Plan of Massachusetts January 1990 - April 1991
Skills
Business Planning, Wireless Broadband, Solution Selling, Wireless, Telecommunications, Direct Sales, M2M, Channel, Managed Services, Strategic Partnerships, Mobile Devices, Sales Management, Unified Communications, Salesforce.com, Account Management, Strategy, Strategic Consulting, Global Client Management, Strategic Sales Plans, Business Development, Selling, Leadership, Management, Cross-functional Team..., Sales, B2B, Outsourcing
Education
Northeastern University 1984 — 1989
CenturyLink June 2010 - Present
Sprint October 2000 - May 2006
Sprint February 1998 - October 2000
Sprint October 1977 - February 1998
Skills
Telecommunications, IP, Program Management, Process Improvement, VoIP, Vendor Management, Leadership
Education
Saint Leo University 2003 — 2006
MBA, Business
Saint Leo University 1993 — 1995
Bachelor's, Business
Savannah Technical College 1992 — 1993
Associates, Data Processing
Northcentral University
DBA, Business
Jefferson '77
Better Homes and Gardens Real Estate Gary Greene March 2007 - Present
Sprint January 2003 - February 2007
Skills
Real Estate, Relocation, Negotiation, First Time Home Buyers, New Home Sales, Investment Properties, Single Family Homes, Condos, Rentals, Selling, Short Sales, Foreclosures, Sellers, Customer Relations, Buyer Representation, Customer Service, Luxury, Contract Negotiation, Microsoft Office, Forecasting, Strategic Planning, Team Building, Coaching, Public Speaking, Excel, Marketing, Sales, Leadership, Listings, Training, New Homes, Referrals, ABR, Investors, Move Up Buyers, e-PRO, REO, Waterfront, Buyers, Real Property, Real Estate Transactions, Townhomes, Vacation Homes, Residential Homes, Relocation Buyers, Home Staging, Resellers, Property, Leases, Seniors
Education
Northeastern Illinois University 1995 — 1998
Lightpath June 1998 - Present
Sprint January 1999 - June 2002
Sprint October 1992 - August 1998
Skills
IP, MPLS, Ethernet, DWDM, Telecommunications, SIP, VoIP, Metro Ethernet, SDH, Wireless, Unified Communications, Cloud Computing, Managed Services, Data Center, ROADM, CWDM, Sonet, TDM, Lucent DACS, Tellabs 5500, DS3, T1
Education
Northern Arizona University
Harvard Pilgrim Health Care November 2014 - Present
Vistaprint July 2012 - Present
Mobiquity September 2011 - June 2012
Research In Motion January 2010 - September 2011
Research In Motion March 2008 - January 2010
Research In Motion March 2007 - March 2008
Oblicore 2006 - 2007
Good Technology 2005 - 2006
InterNoded 2003 - 2005
Sprint 2000 - 2003
Skills
Strategy, Cross-functional Team..., PMP, Enterprise Software, Process Improvement, Business Strategy, ITIL, Leadership, Project Management, Software Development, Scrum, Program Management, Management, Budgets, Agile Methodologies, Mobile Applications, Change Management, Wireless, Mobile Devices, Integration, Professional Services, Mobile Technology, SaaS, Product Management
Education
Simmons College 1994 — 1998
Northeastern University
Tyler Perry Studios & 34th Street Films January 2013 - Present
Tyler Perry Studios September 2011 - January 2013
RadioShack January 2011 - December 2011
Sprint January 2009 - January 2011
Ocean One Productions January 2010 - September 2010
Disneyland Resort May 2008 - January 2009
NBC Universal May 2007 - January 2008
New Jersey Network January 2005 - September 2005
Skills
Television, Post Production, Video Production, Marketing, Film Production, Customer Service, Event Planning, Sales Management, Administrative..., Film, Social Media, Microsoft Office, Editing, Social Media Marketing, Social Networking, Facebook, Leadership, Final Cut Pro
Education
Northeastern University 2005 — 2010
Bachelor of Arts, Communications
Ad Astra Information Systems December 2014 - Present
Lumen Touch May 2012 - November 2014
Sprint Nextel July 2009 - May 2012
StartKC February 2009 - September 2011
Handango December 2008 - March 2009
Sprint Nextel March 2007 - December 2008
Sprint July 2005 - March 2007
Sprint February 2004 - July 2005
Sprint June 1999 - February 2004
Webster University January 2000 - December 2002
Skills
Negotiation, Small Business, Wireless, Entrepreneurship, Business Development, Entrepreneur, Strategic Planning, Sales, New Business Development, Account Management, Marketing Strategy, Team Building, Sales Management, Marketing, Social Media Marketing, Telecommunications, Strategic Partnerships, Project Management, Leadership, B2B, Program Management, Team Leadership, Vendor Management, Start-ups, Analysis, Budgets, Business Strategy, Contract Negotiation, E-commerce, Forecasting, Networking, Public Speaking, Cross-functional Team..., Client Relations, Client Services
Education
Northcentral University 2009 — 2014
Doctoral Studies Certificate, Business & Organizational Leadership, 3.96 / 4.0
University of Central Missouri 1997 — 1999
Master's, Economics, (Business & Quantitative Methods)
University of Central Missouri 1994 — 1997
BA Economics, Economics, Finance, Statistics
Coldwell Banker September 2013 - Present
Wireless Zone - Verizon Wireless Premium Retailer June 2009 - June 2013
Independant Contractor November 2003 - June 2009
Sprint November 1997 - November 2003
Lightbridge October 1995 - August 1997
Skills
Solution Selling, Wireless, Direct Sales, Selling, New Business Development, Lead Generation, Sales, Cloud Computing, Strategy, Managed Services, Management, Product Development, Sales Operations
Education
Northeastern University 1993 — 1997
KeHE Distributors July 2014 - Present
Sears Holdings Corporation October 2012 - July 2014
McDonald's Corporation June 2012 - September 2012
Employment & Employer Services July 2010 - July 2012
Sprint July 2009 - January 2010
Sprint August 2008 - June 2009
Enterprise Rent-A-Car August 2007 - July 2008
Enterprise Rent-A-Car May 2007 - August 2007
Skills
Training, Recruiting, Project Management, Customer Service, Human Resources, Onboarding, Coaching, Resume Writing, Talent Acquisition, Management, Microsoft Office, Customer Satisfaction, Sales, Spanish, Business Operations, Conflict Management, Database Administration, Cash Flow, Employee Relations, Team Building, Leadership, HRIS, Spanish-speaking, Spanish-English, Staff Development, Interviews, Strategy, Instructional Design, Leadership Development, Employee Training, Franklin Covey, Organizational..., Training, Workshop Facilitation, Career Counseling, E-Learning, Conflict Resolution, Performance Management
Education
Roosevelt University 2011 — 2013
Masters
Northern Illinois University 2003 — 2008
Bachelor of Science
Socomec June 2015 - Present
GTA Co., Inc. April 2013 - June 2015
Sprint August 2012 - April 2013
Teamsters June 2011 - July 2012
Clearwire 2010 - 2010
InterCall January 2007 - December 2009
SPRINT January 1996 - March 2007
Skills
Direct Sales, Solution Selling, Sales Process, Cold Calling, Sales Operations, Sales, Sales Management, Salesforce.com, Account Management, Lead Generation, Marketing, Business Development, CRM, B2B, Contract Negotiation, Strategy, Product Management, Management, Leadership, Negotiation, Customer Retention, Strategic Partnerships, Customer Satisfaction, Competitive Analysis, Market Research, Product Marketing, Sales Presentations, Selling, SaaS
Education
Northeastern University 1985 — 1990
B.S. - Business Administration, Marketing
Continental Western Corporation June 2015 - Present
Gulf Packaging May 2013 - May 2015
Sprint Nextel January 2011 - May 2013
Paradise Valley Maintenance and Repair August 2004 - July 2011
Sprint March 2002 - 2003
Avnet Production Supplies and Test Equipment September 2000 - December 2001
Skills
Strong Knowledge of..., Wireless, Telecommunications, Direct Sales, M2M, Managed Services, Sales Management, Mobile Devices, VoIP, Sales Process, Account Management, Sales Operations, New Business Development, Salesforce.com, Unified Communications, Vendor Management, Contract Negotiation, IP, B2B, Business Development, Solution Selling, CRM, Strategic Partnerships, Customer Retention, Lead Generation, Sales, Strategy, Cold Calling, Management, Selling, Leadership, Channel Partners, Marketing Strategy, Product Marketing, Training, SaaS, Sales Presentations, Call Centers, Cross-functional Team..., Product Management, Customer Experience, Go-to-market Strategy, Cellular Communications, Cloud Computing, Key Account Management, Enterprise Software, Networking, Strategic Planning, Competitive Analysis, Customer Satisfaction
Education
Northern Arizona University 2006 — 2008
Bachelor's Degree, Organizational Communications
Motorola University 1995 — 1999
Semiconductor Technology, Mass Markets and Growth Markets in Telecom and Science of Selling
Sprint September 2012 - Present
Sprint Nextel January 2007 - September 2012
Sprint Nextel November 2003 - September 2007
Skills
Analytics, Business Requirements, Requirements Gathering, Member of Intertel, Relational Databases, Quality Assurance, Member of Mensa, Web Applications, Call Centers, Business Intelligence, Software Project..., Jive SBS, Google Analytics, Systems Analysis, MS Project, PowerPoint, Visio, SharePoint, Enterprise Architecture, Business Process, Cross-functional Team..., Microstrategy, Requirements Analysis, Oracle SQL Developer, SSIS, Jive, Troubleshooting, Telecommunications, Database Design, Technical Support, Software Documentation, Process Improvement, Integration, Team Leadership, SQL, Oracle SQL, Analysis, Program Management, Social Media, Testing, SQL Server Management..., Business Process..., Project Management, Microsoft Excel, Microsoft SQL Server, Business Analysis, Data Analysis, Access, Databases, Vendor Management
Education
Northeastern State University 2013 — 2014
Organismic Biology
Francis Tuttle 2009 — 2010
Database Technologies - Oracle Academy
Northeastern State University 1996 — 2001
Cell Biology and Anatomy
Republic Wireless March 2012 - Present
SpaceCraft May 2011 - June 2015
Sprint February 2011 - March 2012
Sprint July 2008 - February 2011
Sprint June 2000 - July 2008
Motorola February 1995 - July 2000
Skills
Product Marketing, Strategic Partnerships, Wireless, E-commerce, Telecommunications, Business Development, Business Strategy, Go-to-market Strategy, Marketing Strategy, Marketing Communications, Product Management, Leadership, Management
Education
Northwestern University - Kellogg School of Management
Executive Development Program
Northern Illinois University - College of Business
Symbiotic Inc November 2013 - Present
Brennan's Sports 2013 - 2014
Nordstrom September 2011 - June 2013
Sprint January 2008 - March 2011
Skills
Customer Service, Cultural Diversity, Flexible Schedule, Physical Education, Health Education, Basketball Coaching, Basketball, Sports, Responsiveness, Office Administration, Talent Acquisition, Retail Sales, Client Relations, Microsoft Office, Inventory, Loss Prevention, Team Building, Team Leadership, Team Management, Leadership
Education
Northeastern Illinois University 2007 — 2012
BAS, Multi/Interdisciplinary Studies focus in Physical Education and Health
AT&T Mobility March 2010 - Present
Gadgit April 2012 - April 2013
Coca-Cola Enterprises April 2009 - March 2010
Verizon Wireless May 2007 - April 2009
Sprint October 2005 - May 2007
Skills
Small Business, Team Leadership, Networking, Wireless Mobility, Mobile Communications, Mobile Devices, Solution Selling, Consultative Selling, Customer Retention, Team Management, Sales, Management, Sales Management, Telecommunications, Wireless
Education
Northampton Community College 2014 — 2015
Associate's degree, Business Administration and Management, General, 3.8
PKWARE 2015 - Present
Vormetric 2009 - 2015
Coveo Software 2008 - 2009
Pointsec (sub of Check Point Software) February 2006 - May 2008
Mirror Image January 2005 - January 2006
InstallShield Software Corporation 2004 - 2005
Sprint 1998 - 2005
Skills
Solution Selling, Start-ups, Cold Calling, New Business Development, Enterprise Software, Information Security, Complex Sales, IT Sales, Network Security, Wireless, Security, CRM, Business Development, Encryption, SaaS, Channel Partners, Networking, Sales, Sales Management
Education
Northern Illinois University
BS, Public Law
Northern Illinois University
MBA, Business
Visa October 2014 - Present
Cricket Communications August 2012 - May 2014
Cricket Communications April 2010 - August 2012
TEKsystems November 2009 - May 2010
Sprint March 2001 - March 2009
Qwest Communications March 1999 - November 2002
Skills
Project Management, PMP, Vendor Management, Resource Management, Project Portfolio..., Telecommunications, PMO, Wireless, SDLC, Program Management, Software Project..., Cross-functional Team..., Integration, Visio, MS Project
Education
Project Management Institute, PMI 2007 — 2007
PMP, Project Management Certification
University of Denver 1998 — 2000
Master of Science, Telecommunications
Northern Arizona University 1990 — 1994
Bachelor of Science, Psychology
Sprint Network Service ManagerSprint Nextel1986 - Present
Skills
Telecommunications, Wireless, Routers, Network Design, MPLS, VoIP, IP, Networking, Call Centers, Wireless Networking, Vendor Management, Computer Network..., CDMA, Mobile Devices, Cisco Technologies, Process Improvement, Management, Program Management
Education
Northeastern Illinois University 1981 — 1983
Comcast Business October 2012 - Present
Sprint January 1997 - October 2012
Telenet/Sprint August 1989 - December 1996
Skills
Wireless, WAN, RFP, Hardware, IP, Pre-sales, MPLS, Metro Ethernet, Solution Selling, Troubleshooting, Networking, Ethernet, Managed Services, Unified Communications, VoIP
Education
Northeastern University
RMHS
nSocia.com May 2015 - Present
None! January 2015 - Present
Sprint October 2002 - Present
Sprint/Nextel 2002 - Present
AFN Communications 1999 - 2001
Citynet 1999 - 2001
Skills
Leadership, Program Management, Process Improvement, Coaching, Analysis, Team Building, Telecommunications, Wireless, Call Center, Customer Satisfaction, Outlook, Management, Vendor Management, Troubleshooting, Marketing, Customer Experience, Technical Support, Call Centers, Wireless Networking, Mobile Technology
Education
Northeastern State University 1979 — 1981
Master of Business Administration (M.B.A.), Marketing & Finance, 3.75
University of Oklahoma 1975 — 1979
Bachelor of Science (BS)
Best Buy June 2005 - June 2014
Lowe's Home Improvement May 2004 - May 2005
Sprint 2003 - 2004
Circuit City 2001 - 2002
Circuit City 1996 - 2001
Skills
Customer Satisfaction, Sales, Retail, Training, Inventory Control, Inventory Management, Team Building, Visual Merchandising, Recruiting, Store Management, Profit, Loss Prevention, Sales Management, Merchandising, Customer Retention, Management, Leadership, Income Statement, Customer Experience, P&L, Cold Calling, Selling, Operations Management, Employee Training
Education
Northeastern University 1979 — 1984
Bachelor of Business Administration (B.B.A.), Business Administration and Management
Ropes & Gray LLP March 2000 - July 2011
sprint April 1997 - January 2000
Education
Northeastern University
U.S. Federal Government April 2004 - Present
DHL September 2002 - April 2004
Sprint April 2000 - June 2002
Iridium May 1999 - April 2000
AZX Inc. July 1993 - March 1999
Skills
Computer Forensics, Unix, Linux, TCP/IP, Troubleshooting, Perl, HTML, Digital Forensics
Education
Northern Arizona University 1988 — 1993
Bachelor of Science (BS), Computer Science and Engineering
North Georgia Technical College August 2013 - Present
Time-Flow, Inc. 1996 - Present
The Almighty Creator and Sustainer Productions, Unlimited 1953 - Present
Sprint 2002 - 2015
Sprint 2002 - 2015
The Last Resort 1967 - 2015
The Last Resort 1967 - 2015
Hilton Worldwide 2000 - 2013
Hilton Worldwide 2000 - 2013
United States Navy 1974 - 1979
Skills
Microsoft SQL Server, SQL, CSS, JavaScript, Microsoft Office, Project Management, MySQL, PHP, jQuery, Agile Methodologies, Cloud Storage, Web Design, Management, Microsoft Excel, National Security, Leadership, Social Media, Cloud Security, Public Speaking, SharePoint, Training, Homeland Defense, Strategic Planning, Event Planning, Cloud Computing, Customer Service, Public Relations, Photoshop, WordPress, Cloud Applications, Homeland Security
Education
The University of Georgia 1970 — 1984
North Georgia Technical College
North Georgia Technical College
North Georgia Technical College
Alutiiq August 2012 - Present
Booz Allen Hamiliton 2007 - 2012
Sprint 2003 - 2007
Skills
PMO, Program Management, Business Process..., Business Process..., Certified Project..., SDLC, Project Portfolio..., Management Consulting, Federal Government, Requirements Management, Requirements Analysis, IT Strategy, Change Management, Project Management, Requirements Gathering, Business Analysis, Knowledge Management...
Education
Northern Arizona University 1996 — 2000
Sprint May 2003 - Present
Education
Northeastern State University 1987 — 1991
Sprint May 2013 - Present
Ericsson September 2009 - May 2013
Sprint/Nextel July 2007 - September 2009
Atlantic Western Consulting (aka National Grid Wireless) 1998 - 2007
Sprint PCS March 1996 - February 1998
Skills
Site Development, DAS, Site Acquisition, Zoning, Construction Management, 4G, CDMA, Construction, Cellular Communications, LTE, Wireless, Location Intelligence, UMTS, Feasibility Studies, Microwave, 3G, Telecommunications, iDEN, Negotiating Leases, Procurement, Expediting, Leasing, Project Management, Leases, Contract Negotiation, Project Planning, Optical Fiber
Education
University of Massachusetts, Amherst 1978 — 1981
Bachelor of Arts (B.A.), Economics & Political Science
Northern Essex Community College 1976 — 1978
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Symphony Employer Services Inc. Solution Sales Consultant - Greater Boston & RI MarketsSymphony Employer Services Inc.2013 - 2015
Nawkaw Corporation 2009 - 2013
Faux Like A Pro 2006 - 2008
DSCI Corporation 2003 - 2005
Sprint 2001 - 2002
Lightyear Communications 1999 - 2001
Skills
Business Development, Solution Selling, Lead Generation, Strategy, New Business Development, Management, Sales Management, Account Management, Sales, Sales Operations, Contract Negotiation, Selling, Leadership, Cold Calling, Competitive Analysis, Direct Sales, Marketing
Education
Northeastern University
BS, Business Administration
Treerings LLC January 2015 - Present
General Dynamics Information Technology August 2014 - January 2015
CRS Temporary Housing September 2013 - July 2014
AAA ACP October 2009 - September 2013
Sprint November 1999 - October 2009
Sprint 2006 - 2009
Sprint 2003 - 2006
Sprint 1999 - 2003
Skills
Call Center, Process Improvement, Telecommunications, Change Management, Wireless, Recruiting, Management, Customer Service, Troubleshooting, Coaching, Call Centers, Networking, Program Management, Human Resources, Interviews, Performance Management, Outlook, Customer Satisfaction, Hiring, Customer Experience, Vendor Management, Customer Retention, Employee Training
Education
Northeastern State University 1987 — 1989
Bachelor of Science, Business Administration
Northeastern State University 1987 — 1989
Bachelor of Science, Business Administration
Capitol Appraisal Group 2014 - 2014
SPRINT 2008 - 2013
SPRINT 2006 - 2008
IBM Global Services 2004 - 2006
Sprint PCS 2000 - 2004
Before and After School Program 1997 - 2000
Baha'i National Center 1995 - 1997
WFBN-TV 1980 - 1985
WJRC RADIO 1979 - 1982
WJRC Radio 1979 - 1981
Skills
Cross-functional Team..., Program Management, Vendor Management, Process Improvement, Call Centers, Telecommunications, Software Documentation, Performance Management, Training, Visio, Leadership, Customer Satisfaction, Project Planning, Customer Experience, Change Management, Project Management, Team Building, Coaching, Employee Training, Management, Testing, Sales, Recruiting, Customer Service, CRM, Technical Writing, Business Process..., Team Leadership, Wireless, Business Analysis, Strategic Planning, Troubleshooting, Mobile Devices, Problem Solving, HTML, Dreamweaver, Client Relations Skills, Strategy, Consulting
Education
Joliet Township West High School
Joliet Township West High School
Northern Illinois University
Bachelor of Arts
Sprint January 1901 - December 1901
Education
Northeastern University
Lang's Pharmacy of Weston December 2014 - Present
Sprint January 2003 - May 2008
Skills
Solution Selling, Wireless, Managed Services, Salesforce.com, Direct Sales, Telecommunications, Sales Management, Account Management, SaaS, Strategic Partnerships, Sales Process, VoIP, Channel, MPLS, Cloud Computing
Education
Northeastern University 1995 — 2000
CVS/Caremark November 2010 - Present
US Census Bureau March 2010 - August 2010
Alliance Technology Management 2009 - 2010
Allstate September 2000 - June 2008
Moore Business Forms Corporation July 1994 - August 2000
Moore Business Forms July 1994 - August 2000
Sprint July 1982 - June 1994
Centel July 1982 - June 1994
Education
Northeastern Illinois University 1974 — 1976
BS, Computer Science
Devry - PMP
Tesoro Corporation June 2014 - June 2015
Fannie Mae January 2009 - May 2014
Sprint September 2004 - March 2009
SPRINT/NEXTEL, INC 2004 - 2009 September 2004 - March 2009
NASDAQ April 2003 - July 2004
THE NASDAQ STOCK MARKET, INC April 2003 - July 2004
Novell January 2001 - December 2003
NOVELL, Inc January 2001 - January 2003
SBC SERVICES, Inc January 1997 - January 2001
Skills
Coaching, Vendor Management, Supply Management, Strategic Sourcing, Business Services, Contract Management, Supply Chain, Cross-functional Team..., Sourcing, Purchasing, Procurement, Inventory Management, SAP, Budgets, Process Improvement, ERP, Supply Chain Management, Logistics, Team Building, Operations Management, Negotiation, Project Management, Customer Service, Analysis, Spend Analysis, Project Planning, Risk Management, Management, Global Sourcing, Outsourcing, eSourcing, E-procurement, Contract Negotiation
Education
Institute For Supply Management 1999 — 2000
C.P.M., Lifetime C.P.M. Certification
University of Phoenix 1998 — 2000
MBA, Business
University of California, Berkeley 1998 — 1999
Certificate, Contract management
Northeastern Illinois University 1976 — 1980
BS, Liberal Arts
Sprint November 2010 - Present
Sprint February 2009 - Present
Sprint October 2004 - Present
Sprint February 2009 - November 2010
Sprint December 2001 - November 2004
Excel Communications 1995 - 2001
Skills
Quality Assurance, Billing Systems, Call Center, Customer Satisfaction, Wireless, Access, Word, Wireline, Wireless Solutions, iDEN, M2M, Cross-functional Team..., Testing, Telecommunications, CDMA, Service Assurance, Public Sector, Visio, Microsoft Office, Billing, Process Improvement, Provisioning, Program Management, Team Building, Team Leadership, EVDO, 4G, Documentation, Customer Service, Problem Solving, PMP, Analysis, Customer Relations, Call Centers, Software Documentation, Microsoft Word, Leadership, Customer Retention, Project Management, Vendor Management, Workforce Management, Troubleshooting, LTE, VoIP, Computer Network..., Cellular Communications, Customer Experience, Mobile Devices, Avaya, 3G
Education
North Lake College
Sprint/Network Business Operations 2006 - Present
VeriSign May 1998 - December 2005
Sprint August 1986 - May 1998
Skills
Telecommunications, PMO, Project Management, Wireless, Vendor Management, PMP, Program Management, Cross-functional Team..., SDLC, VoIP, MS Project, Management, Project Portfolio..., Visio, Business Process..., Business Analysis, Process Improvement, Software Project..., Integration, Product Management, Project Planning, Business Process, Requirements Analysis, Data Center, Team Management, Change Management, Team Leadership, Budgets, IT Strategy, CDMA, Outsourcing, Business Intelligence, Cloud Computing, Software Documentation, ITIL, IP, 4G, Resource Management, IT Management, Networking, Mobile Devices, Managed Services, Leadership, Strategy, Agile Project Management, LTE, System Deployment, Testing, Quality Assurance, Service Delivery
Education
Northcentral University 2002 — 2009
Ph.D. ABD, International Business
Webster University 1996 — 1998
MBA, International Business
Truman State University 1984 — 1986
B.S., Management and Marketing
Private June 2010 - Present
Sprint February 1999 - July 2010
Skills
VoIP, MPLS, Managed Services, Telecommunications, Mobile Devices, Wireless, Direct Sales, Unified Communications, Account Management, IP, Salesforce.com, Co-location, Solution Selling
Education
Northeastern University
bsc, Management-Economics
Verdette Insurance May 2009 - Present
Sprint 2006 - 2011
Skills
Fully licensed..., Insurance Sales and..., Health Insurance, Sales Operations, Advertising, Strategic Planning, Account Management, Residential Homes, Marketing, Sales, Direct Sales, Time Management, Entrepreneurship, Online Advertising, New Business Development, Telecommunications, B2B, Coaching, Start-ups, Insurance, Sales Management, Marketing Strategy, Commercial Insurance, Term Life Insurance, Life Insurance, Solution Selling, Property & Casualty..., Online Marketing, Small Business, Marketing Communications
Education
Northeast Wisconsin Technical College 2009 — 2010
Associate's degree, Marketing
Sprint 2002 - 2010
Skills
Frame Relay, MPLS, Unified Communications, Wireless, Co-location, Telecommunications, Solution Selling, Selling
Education
Northeastern Illinois University 1984 — 1985
Bachelor of Arts (B.A.), Education
University of Illinois at Urbana-Champaign 1975 — 1979
Bachelor of Arts (BA), Education
Black Box Network Services LI Voice April 2010 - Present
Wal-mart stores February 2006 - February 2010
Fidelity Information Services June 2002 - February 2006
Sprint April 2000 - April 2002
Education
North Seattle Community College 1982 — 1984
AS, Electronic Technogy
North Seattle College 1980 — 1984
AAS, Electronic Technology
Signature Concepts Inc. October 2014 - Present
Sprint August 2000 - June 2014
Skills
Wireless, Servers, Managed Services, VoIP, Telecommunications, System Deployment, Unified Communications, Vendor Management, LAN-WAN, TCP/IP, Networking, Network Security, WAN, Data Center, Active Directory, Cisco Technologies, Solution Selling, Routers, Cloud Computing, Disaster Recovery, Salesforce.com, IP, Troubleshooting, Switches, Sales Operations, Telephony, Mobile Devices, Customer Retention, Network Design, MPLS, Direct Sales, VPN, Network Engineering, Call Centers, Wireless Networking, Network Administration, Technical Support, Hardware
Education
Conrol Data Institute 1983 — 1984
Associates, Computer Maintenance Technology
Dunwoody Institute 1980 — 1982
Associates, Electrical Contstruction and Maintenance
North Hennepin Community College 1976 — 1977
Accounting
E. J. Cooper Sr. High 1972 — 1975
YMCA of Greater Oklahoma City July 2010 - Present
Johnson Controls July 2003 - July 2010
Sprint March 2000 - July 2003
Skills
Employee Relations, Human Resources, Performance Management, Succession Planning, Recruiting, Employee Benefits, Deferred Compensation, Talent Acquisition, Benefits Administration, Training, Policy, Management
Education
Oklahoma Christian University 2001 — 2002
MBA, Leadership & Organizational Development
Northeastern State University 1995 — 1999
BBA, Management with HR Emphasis
Extend Health June 2011 - Present
Extend Health 2012 - 2013
Sprint 2008 - 2009
Best Buy September 2006 - October 2008
Skills
Troubleshooting, Call Center, Customer Satisfaction, Technical Support, Customer Service, Windows 7, Customer Experience, Wireless Networking, Telecommunications
Education
Northeastern Oklahoma A&M College 2001 — 2003
Associates of Arts, General Studies
Pittsburg State University 1999 — 2001
The Brass Handle January 2015 - Present
Sprint July 2012 - January 2015
Target May 2011 - August 2012
Skills
Sales, Leadership, Training, Microsoft Office
Education
North Hennepin Community College 2015 — 2017
Bachelor of Applied Science (BASc), Business Administration and Management, General
Eastview Senior Highschool 2007 — 2011
High School Diploma, General Studies
Sprint January 2003 - Present
Skills
Wireless, Telecommunications, Mobile Devices, CDMA, LTE, Cellular Communications, Unified Communications, Mobile Technology, Managed Services, 4G, VoIP, T1
Education
Northeast Wisconsin Technical College 2012 — 2014
Associate degree, IT Web Development and Design
Kbm Commercial Properties February 2015 - Present
Midkiff, Muncie & Ross, P.C. June 2012 - February 2015
Tate Real Estate & Auction Company March 2010 - June 2012
Sprint March 2002 - March 2010
Provident Insurance July 1985 - September 1994
Skills
Legal Research, Pleadings, Litigation, Legal Writing, Civil Litigation, Litigation Support, Westlaw, Legal Documents, Courts, Personal Injury, PACER, Appeals, Medical Malpractice, Intellectual Property, Product Liability, Personal Injury..., Mediation, Corporate Governance, Wrongful Death, Legal Assistance, Workers Compensation, Claim
Education
King University 2013 — 2015
Bachelor of Science (BS), Information Technology
Northeast State Community College 2011 — 2012
Accounting and Business/Management
Virginia Highlands Community College 1985 — 1986
Accounting and Business/Management
Emory & Henry College 1984 — 1985
Accounting and Business/Management
Sprint October 2002 - Present
Sprint March 2005 - March 2009
Sprint October 2002 - March 2005
Adelphia Business Solutions March 1999 - March 2002
Skills
Call Centers, Customer Experience, Customer Satisfaction, Wireless, Troubleshooting, Telecommunications, Sales, Customer Retention, Account Management, Mobile Devices
Education
Northeast State Community College 1995 — 1999
Associate's of Applied Science degree
Kecoughtan High School 1975 — 1978
Sprint 2000 - 2007
Skills
LTE, CDMA, Wireless, 3G, IP, Telecommunications, UMTS, Ethernet, Integration, Troubleshooting, GSM, VoIP, Testing, Cellular Communications, Mobile Devices
Education
Northeastern University 1977 — 1982
Criminal Justice
Northwestern University January 1999 - January 2013
Mahalia Jackson Elementary School September 1997 - June 2003
MCI WORLDCOM January 1997 - January 1998
Sprint January 1987 - August 1997
Sprint January 1987 - August 1997
Skills
Troubleshooting, Networking, Switches, Customer Service, Invoicing, Statistics, Microsoft Office, Telecommunications, Wireless, Microsoft Excel, Microsoft Word, Project Management, Team Leadership, SPSS, Access, VoIP, Data Analysis, Fiber Optics, Mobile Devices, Wireless Networking
Education
Northwestern University 2007 — 2009
Certification, Forensics
State of llinois 1997 — 1999
Teaching Certification Type 10
Northeastern University 1990 — 1992
Bachelor of Science Degree, Psycholoy
Lincoln College Lincoln, IL 1976 — 1978
Associate of Arts (AA), Psychology
Magellan Midstream Partners January 2015 - Present
Helmerich & Payne August 2014 - Present
Helmerich & Payne June 2008 - August 2014
St. John's Regional Medical Center January 2005 - June 2008
Sprint January 2001 - January 2003
Skills
Mcafee EPo admin, Service Now Discovery..., Bit9 system admin, Troubleshooting, Help Desk Support, Active Directory, Service Now..., Windows 7, Technical Support, Software Installation, Citrix, Computer Hardware, Microsoft Exchange, System Administration, Microsoft Excel
Education
Northeastern State University 1999 — 2002
Associate's degree, Computer Science
Sprint February 2008 - Present
Apartment Life March 2004 - May 2008
Skills
Management, Program Management, Wireless, PMO, Telecommunications, PMP, Training, Leadership Development, Vendor Management, Mobile Devices, Team Leadership, Visio, Integration, Project Management, Business Analysis, Requirements Analysis, Process Improvement, Product Management, Employee Relations, Employee Training, Incentive Programs, Microsoft Excel, Communication, Business Process..., Customer Service, Customer Satisfaction, Customer Support, iOS, Cross-functional Team..., Presentation Development, Program Development, Marketing Communications, Corporate Communications, Internal Communications, Communication Skills, Volunteer Management, Volunteer Training, Objective-C, Child Development, Mentoring, Entrepreneurship, Mobile Games, Game Development, Highly motivated..., Dependable Team Player, Mathematics Education, HTML5, JavaScript, CSS, iOS Development
Education
Northern Arizona University 2002 — 2005
Bachelor of Arts (B.A.), Mathematics
Sprint August 2013 - Present
Samsung Telecommunications May 2013 - August 2013
Skills
Microsoft Excel, Forecasting, Project Management, Business Analysis, Data Analysis, Vendor Management, Vendor Relations, Telecommunications, Site Development, Integration, Project Coordination, Wireless
Education
North Seattle College
Associate's degree, Accounting and Business/Management
Sprint March 1978 - Present
Skills
Telecommunications, Wireless, Human Resources, Coaching and Development, Call Centers, Program Management, Vendor Management, Process Improvement, Customer Retention, Leadership, Team Leadership, Customer Experience, Mobile Devices, Customer Satisfaction, Customer Experience..., customer experience..., Management, Customer Service, Cross-functional Team..., Account Management, Business Process..., Training
Education
Northeast State Community College 1984 — 1986
Associate's Degree, Business Administration, Management and Operations
Sprint Administrative AssistantStyles of StoneNovember 2010 - January 2015
Education
North Lake College 2011 — 2012
Marketing/Marketing Management, General