Sprint Company
Industry: Telecommunications company
DescriptionSprint Corporation is an American telecommunications company that provides wireless services and is an internet service provider. It is the fourth-largest mobile network operator in the United States and serves 54 million customers as of October 2017. Customer service: 810 1 817-698-4199 Headquarters: Overland Park, Kansas, United States Subsidiaries: Boost Mobile, Virgin Mobile USA, CEO: Michel Combes (May 31, 2018–), Marcelo Claure (Aug 11, 2014–)
Sprint List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sprint. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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28,278 Sprint employees in database. Find out everything there's to know about Sprint employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sprint Employees
Sprint Wholesale November 2014 - Present
Sprint Wholesale April 2014 - November 2014
Sprint March 2008 - April 2014
Sprint Nextel May 2006 - March 2008
Sprint Nextel June 2003 - April 2006
Sprint October 1996 - May 2003
Sprint Nextel 1999 - 2000
Skills
Wireless, Product Development, CDMA, Mobile Technology, Mobile Devices, LTE, Mobile Communications, Telecommunications, Mobile Applications, Product Management, Location Based Services, Product Lifecycle..., 4G, SMS, Strategic Partnerships, Product Marketing, Strategy, Leadership, Mobile Internet, Android, Competitive Analysis, Marketing Strategy, Mobile Content, Go-to-market Strategy
Education
Ottawa University 1989 — 1994
BA, Biology & Physical Education
Baker University 2001 — 2003
MBA
Citi 2014 - Present
Nexion October 2007 - 2014
Freddie Mac June 2005 - October 2007
Sprint 1998 - 2004
The Triple-I Corporation 1989 - 1990
Ferrellgas 1986 - 1989
Skills
Process Improvement, IT Management, Team Building, Software Development, Program Management, Business Process..., Business Analysis, Business Intelligence, Cross-functional Team..., SDLC, Training, Requirements Analysis, Project Management, Strategic Planning, Management, E-commerce, Team Management, IT Operations, Team Leadership, Leadership, System Administration, Quality Assurance, Business Process, Analysis, Telecommunications, Account Management, Operating Budgets, Business Acquisition, Visio, Product Management, Capacity Planning, Call Centers, Firefighting, Software Project..., Microsoft SQL Server, Software Development..., Vendor Management, CRM, Strategy, Customer Service, Requirements Gathering, Budgets, Integration, IT Strategy, Consulting, Change Management, Databases
Education
Baker University 2000 — 2001
BS in Management, Management
The George Washington University - School of Business
PMP Certification Classes
Sprint Nextel August 2010 - Present
Sprint Nextel June 2009 - August 2010
Sprint Nextel 2008 - 2009
Sprint Nextel 2007 - 2008
Sprint Nextel 2006 - 2007
Sprint 2004 - 2006
Sprint 2003 - 2004
Sprint 2002 - 2003
Sprint 2002 - 2002
Sprint 2000 - 2002
Skills
Product Development, Strategy, Product Management, Wireless, Product Marketing, Mobile Devices, Telecommunications, Cross-functional Team..., Vendor Management, CDMA, Program Management, Mobile Technology, 4G, Product Launch, New Business Development, Competitive Analysis, Business Development, Mobile Applications, Strategic Partnerships, Solution Selling, Leadership, WiMAX, Marketing Strategy, Customer Experience, LTE, Team Building, Start-ups, Go-to-market Strategy, Enterprise Software, Marketing, Project Management, Product Lifecycle..., Management, Solutions Marketing
Education
Baker University 1998 — 2000
MA in Management
Baker University 1996 — 1998
BA in Business
Cisco September 2015 - Present
ULTRAX Aerospace Inc May 2015 - August 2015
Ulin Solutions Group, LLC January 2015 - April 2015
Sprint February 2014 - November 2014
US Army January 2013 - February 2014
Sprint Nextel 2011 - 2013
United States Army Reserve 2011 - 2013
US Army 2010 - 2011
Sprint Nextel December 2009 - March 2010
US Army 2008 - 2009
Skills
Leadership, Command, Army, Policy, DoD, Security Clearance, Military, Defense, Military Operations, Operational Planning, Government, Program Management, Operations Management, Risk Assessment, Budget, Test Automation, Automation Integration, System Integration..., Project Management, Strategic Planning, Facilities Management, Fleet Management, Logistics Management, Networking, Integration, Management, Team Leadership, Military Experience, Budgets, Strategy, Analysis, Training, Process Improvement, Leadership Development, Logistics, Project Planning
Education
Baker University
Master of Science (MS)
United States Army War College
Master's Degree
Emporia State University
Bachelor of Science (B.S.)
The University of the State of New York, Albany, New York
Bachelor of Science (B.S.)
University of North Carolina at Chapel Hill
Executive Development Program, Kenan–Flagler Business School (2012)
National Defense University
Diploma
Joint Forces Staff College, National Defense University
Diploma
Canadian Forces College
Diploma
Command & General Staff College (CGSC)
Diploma (1996 - 1997)
Northern Heights High School, Allen, Kansas
Diploma
RE/MAX River Valley December 2013 - Present
Senior Resources February 2013 - March 2014
Senior Resources April 2012 - June 2012
Baker College September 2010 - June 2012
Michigan Coastal Credit Union August 2009 - June 2010
Muskegon Co-Op Federal Credit Union December 2006 - August 2009
Sprint June 2005 - January 2006
Michigan Coastal Credit Union December 2003 - July 2005
Huntington National Bank 2001 - 2002
Skills
Customer Service, Public Speaking, PowerPoint, Leadership, Leadership Development, Microsoft Office, Human Resources, Social Networking, Microsoft Word, Social Media, Microsoft Excel, Nonprofits, Fundraising, Research
Education
Muskegon Community College 2000 — 2003
Associate of Arts and Sciences (AAS), Elementary Education and Teaching
Baker College of Muskegon
Bachelor of Health Service Administration, Minor: Human Resources
Cortica Creative Design August 2011 - Present
Children's Mercy Hospital September 2014 - Present
National Advisors Trust August 2012 - September 2014
National Premium April 2008 - August 2012
Westlake Hardware March 2006 - March 2008
The Personal Marketing Company April 2003 - March 2006
Sprint September 2002 - April 2003
Skills
Photography, Graphic Design, Marketing Communications, Business Cards, Direct Mail, Trade Shows, Creative Development, Promotions, Layout, Social Media, B2B, Event Management, Brochures, Customer Relations, Customer Service, Budgeting, Copywriting, Banners, Cause Marketing, Marketing, Budgets, Event Planning, Creative Direction, Adobe Creative Suite, Graphics, Brand Development, Illustrator, InDesign, Public Relations, Branding & Identity, Newsletters, Direct Marketing, Brand Management, Corporate Gifts, Integrated Marketing, Market Planning, Strategy, Marketing Strategy, Competitive Analysis, Email Marketing, Advertising, Social Media Marketing
Education
University of Kansas 2010 — 2013
Master's
Baker University 1998 — 2002
Bachelor of Arts
LCC April 2013 - Present
LCC January 2012 - April 2013
Ericsson September 2009 - September 2010
Sprint Nextel August 2006 - September 2009
Alamosa PCS June 2005 - August 2006
Sprint August 2001 - June 2005
Sprint August 1999 - August 2001
Skills
Network Design, Wireless, Telecommunications, Network Engineering, CDMA, VoIP, Networking, Project Management, Project Planning, Vendor Management, Wireless Networking, EVDO, LTE, T1, SS7, Change Management, Cellular Communications, Troubleshooting, Switches, Routers, Cisco Technologies, TCP/IP, Integration, Computer Network..., Security, Routing, IP, Windows Server, Active Directory, DHCP, Unix, Hardware, Cisco IOS, Software Documentation, Virtualization
Education
Centriq Training 2011 — 2011
IT Network Administrator
Baker University 1999 — 2002
Bachelors, Business
University of Missouri-Rolla
Sprint January 2015 - Present
PMI KC Mid-America Chapter December 2014 - July 2015
Sprint Nextel May 2011 - December 2014
Sprint Nextel July 2009 - May 2011
Embarq, CenturyLink July 2008 - July 2009
Embarq, CenturyLink July 2008 - July 2009
Sprint Nextel Corporation June 1990 - July 2008
Skills
Cross-functional Team..., Project Management, Telecommunications, Six Sigma, Management, Leadership, PMP, Wireless, Budgets, Sales Management, Sales, Program Management, Product Management, Process Improvement, Mobile Devices, Call Center, VoIP, Managed Services, Business Analysis, Integration, Account Management, Software Project..., Requirements Analysis, Sales Operations, Software Documentation, Vendor Management
Education
Baker University 1999 — 2001
Master of Science in Management
Baker University 1996 — 1998
Bachelor of Arts
National College 1986 — 1987
Diploma
World Wide Technology October 2013 - Present
UniGroup, Inc September 2004 - October 2013
Sprint June 1983 - July 2004
Skills
IT Management, Process Improvement, Program Management, Project Management, ITIL, IT Service Management, Customer Service
Education
Baker University 1994 — 1997
BS, Management
Terra Nova
Sprint March 2012 - Present
TeleWorld Solutions February 2012 - March 2012
AT&T Mobile Tel August 2011 - January 2012
American Tower - Solutelia LLC December 2010 - August 2011
APEX Solution May 2007 - October 2008
Friends Radio Communication January 2007 - May 2007
PTCL ( Huawei Telecom Project) April 2006 - November 2006
Skills
LTE, GSM, WCDMA, UMTS,..., Agilent E674, MapInfo..., XCAL,XCAP, Ericsson ENIQ, SE 1200..., Windows 2000, Vista,..., C/C++, Assembly, Java,..., CDMA, 3G, RF
Education
DePaul University 2009 — 2011
Master's Degree, Telecommunications System
Bahria University
Bachelor's Degree, Computer Engineering and Communication
Wells Fargo/Signature Consultants December 2013 - October 2014
Bank of America / Genesis10 September 2010 - August 2013
Sprint 1999 - 2009
Sprint 1999 - 2000
Sprint 1997 - 1999
Skills
Cross-functional Team..., Process Improvement, Project Management, Leadership, Project Planning, Management, Budgets, Training, Visio, Integration, Time Management, Testing, Business Process..., Customer Service, Software Documentation, Sales, IT Strategy, Coaching, Call Centers, Requirements Analysis, Program Management, Wireless, Telecommunications, ITIL, Negotiation, PMO, Business Analysis, Change Management, Team Leadership, Project Portfolio..., Data Center, Software Project..., MS Project, IT Management, Business Process
Education
Baker University
MSM, Master of Science in Management
Ottawa University
BA, Business Administration
Pier 1 Imports May 2013 - Present
Consolidated Communications (formally Surewest) May 2014 - August 2014
Ericsson July 2012 - March 2013
DeVry University 2011 - July 2012
Sprint May 2005 - April 2009
Sprint July 1999 - April 2005
Sprint June 1991 - June 1999
Skills
Project Management, New Hire Training, Microsoft Office, PeopleSoft, Instructional Design, Team Building, Process Improvement, Management, Training, Telecommunications, Team Leadership, Change Management, Sales, Interviews, Program Management, Leadership, Outlook, Strategy, Call Center, Analysis, Recruiting, Training Delivery, Coaching, Call Centers, Customer Service, Networking, Vendor Management, Research, Databases
Education
Baker University 1994 — 1998
Bachelors, Management
Sprint Nextel January 2013 - Present
Sprint January 2013 - August 2013
At-Tech March 2012 - January 2013
Big Lakes Developmental Center March 2011 - December 2011
USDA April 2010 - August 2010
USDA May 2009 - August 2009
USDA May 2008 - August 2008
Skills
Executive Compensation, Business Succession..., Retirement Solutions, Financial Advisory, Acquisitions, Contract Negotiation, SPSS, Securities
Education
Kansas State University 2008 — 2011
Bachelor of Science, Finance
Baker University 2007 — 2007
International Business
Children's Mercy Hospital June 2008 - Present
Carondelet Health August 2005 - June 2008
Catholic Charities March 2004 - July 2005
Sprint December 2000 - March 2004
Danka Services International January 1999 - December 2000
Skills
Fundraising, Strategic Planning, Volunteer Coordination, Event Management, Volunteer Management, Training, Philanthropy, Teaching, Marketing, Management, Leadership, Budgets, Annual Giving, Analysis, Customer Service, Employee Relations, Time Management, Staff Development, Access, Grants, Team Building, Recruiting, Editing, Social Networking, Program Development, Public Speaking, Grant Writing, Team Leadership, Event Planning, Coaching, Nonprofits, Leadership Development, Research, Strategy, Newsletters, Stewardship, Direct Mail, Networking, Organizational..., Business Strategy
Education
Baker University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Olathe North 1986 — 1988
Sprint Nextel April 2011 - Present
Sprint Prepaid January 2010 - April 2011
by invitation Kansas City February 2009 - May 2010
Sprint June 2007 - January 2009
TLConcepts 2009 - 2009
Sprint February 2004 - June 2007
Sprint January 2001 - June 2007
Education
Webster University 2002 — 2006
Master of Arts, Marketing
Baker University 1998 — 2000
Sprint April 2008 - Present
Skills
Mobile Devices, Wireless, Product Development, Telecommunications, Mobile Technology, 4G, LTE, Location Based Services, GPS, Product Management, Intellectual Property, Networking, Strategic Partnerships, Mobile Applications, CDMA, Information Security..., Mobile Phone Industry, Fraud Detection, Android Development, Mobile Security, Kaizen, Mobile Messaging, Strategic Architecture, Arduino, Management, IP, Integration, VoIP
Education
Baker University (MBA) 1993 — 1995
Masters in Business Administration ( MBA)
University of Missouri-Columbia (BSEE)
Bachelor of Science in Electrical Engineering (BSEE)
ICM Inc June 2014 - Present
ICM Inc July 2012 - June 2014
ICM Inc November 2010 - July 2012
Sprint Nextel January 2006 - October 2010
Sprint December 2000 - January 2006
US Army January 1996 - January 2000
Skills
Solution Selling, Product Management, CRM, Strategy, Program Management, Integration, Mobile Devices, Enterprise Software, Management, Account Management, Project Management, Leadership, Sales, Business Development, Sales Management, Cross-functional Team..., Strategic Planning, Telecommunications, Training, Networking, Marketing, Wireless, Sales Operations, Sales Process, Negotiation, Team Leadership
Education
Baker University 2001 — 2002
MSM, Business Management
West Virginia University 1990 — 1995
B.S., Agriculture and Environmental Education
Sprint July 2012 - Present
Arsalon Technologies June 2010 - June 2012
Sprint February 2001 - May 2010
John Deere February 1999 - February 2001
Ford Motor Credit Company November 1995 - February 1999
Skills
Access, Microsoft Excel, PowerPoint, Microstrategy, Account Management, Salesforce.com, Process Improvement, Strategic Planning, Project Management, Cross-functional Team..., Vendor Management, New Business Development, Data Analysis, Sales Management, Pricing, Team Building, Sales, Program Management, Leadership, Competitive Analysis, Management, Telecommunications, Business Development, Managed Services, Security
Education
Baker University 1991 — 1995
Bachelor of Science, Biology, Chemistry
Sprint January 2015 - Present
Sprint October 2012 - January 2015
Sprint Nextel October 1998 - October 2012
Birch 1999 - 2000
AT&T 1984 - 1998
Skills
Customer Service, Customer Relations, Call Center, Product Development, Product Marketing, Call Centers, Process Improvement, Cross-functional Team..., Training, Enterprise Software, CRM, Management, B2B, Executive Management, Mobile Devices, Cloud Computing, Strategy, Strategic Planning, Program Management, Leadership, Telecommunications, Business Development, Vendor Management, Advertising, Marketing, Wireless, Customer Retention, Project Management, Business Analysis, Product Management, Analysis, Customer Satisfaction, Customer Experience
Education
JCCC
JCCC
Internet Marketing
University of Kansas
BS, School of Journalism - Advertising
COPC Registered Coordinator for CSPs
St. Joseph (St. Thomas Aquinas) Shawnee
General
Baker University
MBA, Business
YRC Worldwide, Inc. August 2012 - Present
Ericsson September 2009 - February 2012
Sprint December 2005 - September 2009
Sprint February 2004 - December 2005
Sprint February 2002 - February 2004
Sprint February 1998 - January 2002
United States Army Reserve March 1987 - December 1998
Sprint January 1997 - February 1998
CTG May 1996 - December 1996
Entex April 1995 - May 1996
Skills
ITIL, VoIP, Call Center, Change Management, Management, Leadership, Troubleshooting, Business Analysis, Operations Management, Networking, Mobile Devices, Enterprise Software, Customer Satisfaction, Business Process..., Provisioning, Telecommunications, Project Planning, Vendor Management, Call Centers, Process Improvement, Software Documentation, Managed Services, Analysis, Accounts Receivable, Collections, Help Desk Management, Offshoring, Business Change..., Computer Hardware
Education
Baker University 2006 — 2008
MBA, Business Administration
Baker University 2002 — 2005
BSM, Management
Northwest Technical School 1992 — 1994
Certificate, Electronics
Tarkio High School
Johnson County Community College - Center for Business and Technology August 1999 - Present
Johnson County Community College December 1996 - August 1999
Sprint July 1995 - December 1996
Sprint July 1990 - July 1995
Skills
Leadership, Microsoft Office, Program Management, Higher Education, Staff Development, Project Planning, Training, E-Learning, Interviews, Project Management, Strategic Planning, Adult Education, Event Management, Human Resources, Coaching, Team Building, Leadership Development, Distance Learning, Teaching, Employee Benefits, Graphic Design, Microsoft Word, Personal Development
Education
Baker University 2006 — 2007
MSM
Kansas State University 1984 — 1988
BS, General Business Administration
Johnson County Community College
Santander Consumer USA Inc. June 2015 - Present
Sprint June 2012 - December 2014
Sprint October 2005 - June 2012
Sprint May 2004 - October 2005
Sprint April 2002 - May 2004
Sprint August 2000 - April 2002
Social and Rehabilitative Services August 1999 - August 2000
Skills
Management, Vendor Management, Leadership, Project Management, Relationship Management, Project Planning, Customer Relations, Sales Process, Customer Service, Networking, Software Documentation, CRM, Driven By Results, Analysis, Budgets, Network Design, Telecommunications, Technical Support, Troubleshooting, Vendor Relationships, Team Building, Influential Communicator, Growth Management, Process Improvement, Cold Calling, Closing Abilities, Life Insurance, Health Insurance, Sales, Training
Education
Baker University 2007 — 2009
Masters, Management, 4.0
Wichita State University 1993 — 1999
Bachelor of Arts (B.A.), Social Work, 3.7
Norwex February 2014 - Present
Mercy Health (formerly Mercy Health Partners) August 2013 - Present
Origami Owl July 2013 - Present
Hackley Hospital January 2008 - September 2014
Sprint November 2002 - July 2006
Verizon 2002 - November 2004
NPI Wireless December 1998 - 2002
Skills
Customer Satisfaction, Direct Sales, Jewelry, Retail, Team Building, Sales Management, Customer Service, Norwex, Cleaning without..., Microfiber, Cleaning, Dusting, In-home Sales, Recruiting, Team Leadership, Team Management, Team-oriented, Inventory Management, Microsoft Office, Leadership, Public Speaking, Sales, Marketing, Coaching, Event Planning, Microsoft Word
Education
Baker College of Muskegon
Muskegon Community College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Sears Holdings Corporation July 2014 - Present
Sprint Nextel June 2009 - July 2014
Sprint January 2004 - June 2009
Sprint May 2001 - December 2003
Sprint October 2000 - May 2001
Sprint May 2000 - October 2000
The Kansas City Star September 1999 - May 2000
Sun Publications September 1996 - September 1999
NTD Publishing August 1995 - September 1996
Skills
Direct Marketing, Mobile Marketing, Product Marketing, Integrated Marketing, Loyalty Marketing, Database Marketing, Sales Support, B2B, Competitive Intelligence, Marketing Communications, B2B Marketing, Digital Marketing, Telecommunications, Lead Generation, Marketing Strategy, Cross-functional Team..., Market Research, Vendor Management, Advertising, Brand Awareness, Email Marketing, Account Management, Brand Development, Direct Mail, New Business Development, Sponsorship, Online Marketing, Strategic Planning, Web Analytics, Consumer Insights, Social Media, Creative Development, E-commerce, Corporate Branding, Digital Media, Team Management, Internal Communications, Contract Negotiation, Online Advertising, Customer Relations, Creative Direction, Marketing, Analytics, Management, Customer Service, Organizational...
Education
Baker University 2002 — 2004
MBA
Kansas State University 1991 — 1995
Bachelor of Science in Business Administration, Marketing
CenturyLink 1999 - Present
Embarq May 2006 - July 2009
Sprint October 1999 - May 2006
Skills
Telecommunications, Cross-functional Team..., Vendor Management, Solution Selling, Sales Operations, Account Management, Product Marketing, CRM, Contract Negotiation, B2B, Salesforce.com, Lead Generation, Sales Process
Education
Baker University 2001 — 2005
Bachelor of Arts in Business, Business Administration
2020 Companies February 2015 - July 2015
Sedgwick LLP August 2014 - October 2014
Hooper Holmes February 2011 - October 2012
United Way of Greater Kansas City March 2010 - May 2010
Sprint June 2000 - November 2009
Skills
Training, ICD-10, Project Planning, Project Management, Program Management, Management, Training Delivery, Employee Training, Operations Management, Customer Satisfaction, Team Leadership, Cross-functional Team..., Process Improvement, Team Building, Vendor Management, Telecommunications, Marketing, Sales Operations, Workshop Facilitation, Building Relationships, Product Launch, Consensus Building, Oral & Written..., Business Analysis, Change Management, Leadership Development, Trade Shows, Employee Management, Organizational..., Leadership, Salesforce.com
Education
Baker University
Master’s Degree, Project Mgmt, Organizational Mgmt, Organizational Culture/Dynamics, Finance, HR, Policy/Strategy, 4.0
Fort Hays State University
Bachelor, Communication
General Dynamics Information Technology December 2007 - Present
United States Marine Corps March 1986 - Present
SAIC October 2003 - December 2007
Advanced Tactics September 2001 - February 2003
Sprint 2000 - July 2002
Rockwell Collins August 1997 - February 2000
Skills
Cross-functional Team..., Create calm out of chaos, Develop cohesive teams, Leadership, DoD, Security Clearance, Information Assurance, Security+, Program Management, Government, Resource Management, Military, Security, Troubleshooting, Physical Security, Process Improvement, Cisco Technologies, XP, Training, Command, Military Operations, Strategic Planning, CISSP, Defense, Force Protection, Top Secret, Systems Engineering, Military Experience, National Security, Operational Planning, Intelligence Analysis, Government Contracting, Weapons, Counterterrorism, Intelligence, Navy, Tactics, Special Operations, Military Training, Counterintelligence, Military Logistics, Homeland Security, Intelligence Community, Organizational..., Vulnerability Assessment, Army, Emergency Management, Security Operations, Counterinsurgency, Security Management
Education
Baker University 2000 — 2002
MSM, Management
Coe College 1996 — 1998
BA, Political Science
Kirkwood Community College 1994 — 1996
AA, Criminology
Cox Communications May 2007 - Present
Lake Data Center, Inc. October 2006 - May 2007
Embarq June 2006 - October 2006
Sprint June 2003 - June 2006
Skills
Sales, Corporate Sales..., LTE, Backhaul, Carrier Ethernet, SONET, Telecommunications, Network Engineering, Strategic Planning, Financial Analysis, Financial Modeling, Business Case Design, New Business Development, Fiber Optic Cable, Cable Broadband, Outside Plant, SDH, Broadband, Mobile Devices, Ethernet, Strategic Partnerships, Leadership, VoIP, Networking, Network Design, Wireless, Managed Services, Product Management, Business Process..., Business Development, IP, IPTV, Management
Education
Baker University 2004 — 2006
Masters, Business
University of Dayton 1999 — 2003
Bachelor's degree, Management of Information Systems
Health Alliance Plan August 2008 - Present
Sprint October 2007 - September 2008
ABN AMRO September 1998 - June 2007
Skills
Marketing Strategy, Marketing, Strategic Planning, Corporate Communications, Process Improvement, Management, Market Analysis, Budgets, Marketing Communications, Public Relations, Social Media Marketing, Social Media, Strategy, Internal Communications, Digital Marketing, Product Development, New Business Development, Market Research, Project Management, Integrated Marketing, Direct Marketing, Competitive Analysis, Advertising, Leadership, CRM, Brand Management, Analytics, B2B, Digital Strategy, Marketing Research
Education
Cornell University 2007 — 2007
Certificate Program, Executive Leadership
Baker College Business and Corporate Services 1998 — 1999
Bachelor of Business Administration (BBA), Business
Exide Technologies and GNB Industrial Power (div. of Exide Technologies) September 2015 - Present
Alpha Technologies Ltd. January 2014 - June 2015
CSS 2012 - 2013
Emerson 2000 - 2009
SPC Telquip 1999 - 2000
Sprint 1995 - 1999
Skills
Outside Sales Management, Sales Operations, Direct Sales, B2B, Solution Sales Provider, Sales Management, Partner Relationship..., Solution Selling, Player & Coach Leader, Real Estate Sales &..., Telecommunications..., Wireless, Distribution Sales, Software Sales, OEM Sales, Enterprise Sales, Manufacturer Rep Firm..., ERP, Contract Negotiation, Telecommunications, Mobile, Customer Relations, Customer Satisfaction, Account Management, New Business Development, Negotiation, Vendor Management, Consultative Selling, Strategic Planning, Process Improvement, Key Account Management, Product Management, Problem Solving, Cross-functional Team..., Forecasting, Competitive Analysis, Teamwork, Leadership, Selling, Sales, Customer Service, Management, Direct Marketing, Salesforce.com, Pricing, Strategy, Project Planning, Business Development, Sales Process, Lead Generation
Education
Baker University 1997 — 1999
Master of Science (MS), Masters of Science in Business/Management
Kennesaw State University - Michael J. Coles College of Business 1990 — 1994
BA, Marketing
University of Kansas Medical Center March 2014 - Present
University of Kansas Medical Center September 2012 - March 2014
University of Kansas Medical Center - School of Medicine November 2010 - September 2012
University of Kansas Medical Center October 2009 - December 2010
Sprint 2001 - 2009
Skills
Forecasting, Budgets, Team Leadership, Telecommunications, Leadership, Business Analysis, Microsoft Excel, Microsoft Office, Management, Team Building, Analysis, Process Improvement, Access, Accounting, Financial Reporting, Strategic Financial..., Change Management, Vendor Management, Microsoft Word, Cross-functional Team..., PeopleSoft, Program Management, Financial Analysis, Strategic Planning, Accounts Payable, PowerPoint, Financial Modeling, Finance, Project Management, Data Analysis, Customer Service
Education
Baker University
Johnson County Community College
Kansas City Kansas Community College
Zurich North America February 2015 - Present
VinSolutions February 2014 - February 2015
VinSolutions December 2012 - February 2014
Garmin International August 2009 - November 2012
H&R Block July 2008 - May 2009
Accutype Medical Services May 2006 - July 2008
Children International May 2005 - May 2006
Fidelity National Information Services September 2003 - December 2004
Immedient June 2002 - September 2003
Sprint August 2001 - December 2001
Skills
Project Management, Process Improvement, Management, Software Project..., Agile Project Management, Product Management, Scrum, Quality Assurance, CRM, SDLC, Requirements Analysis, Agile Methodologies, Visio, MS Project, Leadership, Training, Web Project Management, Analysis, Vendor Management, Agile, ScrumMaster..., SQL, Consulting, Team Leadership, Business Analysis
Education
Baker University 1998 — 2000
Bachelor, Business Administration
Allstate June 2007 - Present
Allstate October 2003 - June 2007
Allstate June 2002 - October 2003
Sprint December 2000 - February 2002
Sprint April 1997 - May 2000
Skills
Property & Casualty..., Insurance, Claim, Claims Management, Management, Event Management, Leadership, Quality Assurance, Quality Management, Compliance, Customer Service..., Customer Service..., Call Centers, Educational Counseling, Vocational Counseling, Property Management, Retail Sales, Training, Claims Handling, Claims Resolution, Subrogation, Performance Management, Property Damage, Claim Investigation, Property Claims, Homeowners, Customer Service, Coaching, Time Management, Claims Investigations, Adjusters, Insurance Adjusting, Employee Benefits, Xactimate
Education
Capella University 2006 — 2008
Master of Science (MS) in Education, Training and Performance Improvement
Baker College Center for Graduate Studies 2003 — 2005
Master of Business Administration (MBA), Leadership Studies
Pillsbury Winthrop Shaw Pittman LLP August 2013 - August 2014
Graham Consulting Group January 2012 - July 2014
Black Box Network Services January 2011 - December 2011
Digital Connections 2008 - 2009
High Wire Networks July 2006 - December 2007
AT&T Labs, Inc. May 2005 - May 2006
Black Box Network Services August 2002 - December 2005
Graham Consulting Group April 2001 - August 2002
Verizon Business March 1998 - March 2001
Sprint January 1990 - March 1998
Skills
Contact Centers, Solution Selling, Sales Management, Sales Engineering, Telephony, Data Center, Unified Communications, Avaya, IP, Telecommunications, IVR, Customer Service, Sales, Voice Mail, SIP, Project Management, VoIP, Training, Software Documentation, Cisco Technologies, Call Centers, Switches, Technical Support, Product Management, Networking, Managed Services, Wireless, T1, WAN, Software Installation, LAN-WAN, Avaya Technologies
Education
Baker University 1993 — 1994
Communication, General
Johnson County Community College 1977 — 1979
AA, Communications
Sprint 2007 - Present
Sprint June 2002 - July 2007
Sprint December 2000 - June 2002
Sprint February 1999 - December 2000
Andersen Consulting October 1996 - February 1999
Skills
Vendor Management, Program Management, Process Improvement, Project Management, Telecommunications, Wireless, Visio, Call Centers, Cross-functional Team..., PMP, IT Management, Leadership, Customer Service, Quality Assurance, Troubleshooting, SDLC, Integration, Software Documentation, Business Analysis, Technical Support, Data Analysis, Disaster Recovery, Requirements Analysis, Testing, Team Leadership, Software Project..., Business Process..., Access, Management
Education
Baker University 2006 — 2008
BBA, Business Administration
Oak Park High School
Hewlett-Packard October 2014 - Present
Hewlett-Packard November 2009 - September 2013
Global Wireless Associates January 2009 - November 2009
LG Electronics January 2005 - December 2008
Sprint January 2000 - December 2004
Hallmark Cards January 1985 - December 1999
Skills
Mobile Devices, Strategic Partnerships, Strategy, Business Development, Product Development, B2B, Management, Product Management, Contract Negotiation, Team Management, CRM, Competitive Analysis, Sales Management, Wireless, Product Marketing, Sales, Leadership, Solution Selling, Marketing, Go-to-market Strategy
Education
Baker University 2000 — 2002
MBA, Business, Management, Marketing, and Related Support Services
Northwestern University - Kellogg School of Management
Strategic Alliances
CenturyLink June 2009 - Present
Embarq 2005 - 2009
Sprint November 2003 - June 2005
Sprint September 2003 - November 2003
Sprint December 2001 - August 2003
Sprint March 2000 - November 2001
Skills
Product Management, Program Management, Product Development, Project Management, Telecommunications, Vendor Management, Cross-functional Team..., Product Marketing, Call Center, Competitive Analysis, Business Case, Team Leadership, Project Planning, Customer Experience, Leadership, Management
Education
Baker University
M.S.M, Management
Emporia State University
B.S.B.A., Business Administration
Sprint Nextel January 2012 - Present
NCO Group March 2009 - June 2010
Southwest Water Company March 2008 - January 2009
PRC January 2007 - October 2007
IBM March 2004 - January 2007
Sprint July 1997 - March 2004
AT&T 1989 - 1997
Skills
International Sales, Call Center, Vendor Management, Process Improvement, Outsourcing, BPO, Change Management, Performance Management, Workforce Management, Operations Management, Cross-functional Team..., Customer Experience, Call Centers, Management, Leadership, Program Management, Strategy, Telecommunications, Wireless, Team Building
Education
Baker University 1992 — 1994
MBA
Loyola University New Orleans College of Law 1978 — 1980
University of Missouri-Kansas City 1974 — 1978
BA, Political Science
St. Pius 1971 — 1974
Sprint March 1998 - Present
AlphaGraphics Printing August 1987 - August 1997
Skills
Leadership, Management, Product Management, Strategic Planning, Program Management, Process Improvement, Business Process..., Business Analysis, Business Process, Cross-functional Team..., Customer Satisfaction, Finance, Vendor Management, Analytics, Process Design, Project Management, Event Management, Wireless, Business Strategy, Consulting, Telecommunications, Non-profit..., Retail
Education
Baker University 2002 — 2004
Master of Business Administration, Business Management
Creighton University 1983 — 1987
Bachelor of Arts, Journalism
Rockhurst High School 1979 — 1983
Commerce Bank April 2014 - Present
Weight Watchers November 2009 - Present
MedAssets May 2009 - January 2014
Sprint March 2007 - March 2009
Sprint April 2004 - March 2007
Sprint/Nextel April 1998 - March 2004
Maritz Travel June 1983 - April 1998
Skills
Expense Budget..., Administrative Support, Project Management, Time Management, Leadership, Management, Team Building, Sales Operations, Travel Arrangements, Salesforce.com, Executive Calendar..., Event Planning, Business Process..., File Management
Education
Baker University 2001 — 2003
Associates Degree, Business, GPA: 3.7
Maple Woods College 1996 — 1997
Certificate, Travel & Tourism
Sprint December 1997 - Present
Sprint Nextel 1997 - Present
Sprint May 1997 - July 1999
BurrellesLuce June 1980 - February 1996
Grede Foundries, Inc. September 1978 - June 1979
Education
Baker University 1998 — 2000
MBA, Business
Wichita State University 1975 — 1978
BA, English, Education, Spanish
The University of Kansas 1969 — 1971
Liberal Arts
OMMC Clinic January 2014 - Present
Clinic Management Services (CMS LLC) January 2014 - Present
Sprint December 2011 - December 2013
Skills
Leadership, Time Management, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Research, Access, Public Speaking, Process Improvement, Outlook, Data Analysis, Sales, Teleservices
Education
Baker College of Muskegon 2009 — 2012
Associates, Computer Science, 3.4
Fremont Highschool 2007 — 2009
Birch Run Highschool 2005 — 2007
Tiger Financial Management June 2015 - Present
Sprint June 2012 - June 2015
Lincare Holdings, Inc April 2011 - June 2012
Verizon Wireless July 2006 - April 2011
Skills
Sales Management, Customer Service, Inventory Management, Coaching, Market Planning, Training, Hands-on Training, Sales Operations, Sales, Marketing Communications, Product Marketing, Direct Marketing, Event Management, Project Planning, Project Management, Display Advertising, Advertising Research, Executive Coaching, Business Coaching, Selling, Management, Customer Retention, Direct Sales, Cold Calling, Solution Selling, Sales Process, Retail, Merchandising, B2B, Sales Presentations, Customer Satisfaction, Competitive Analysis, Account Management, Product Launch, Quotas, Marketing Strategy, Market Research, Team Leadership, Team Building, Contract Negotiation, Employee Training, Social Media Marketing, Recruiting, Entrepreneurship, Salesforce.com, Sales Force Development, Leadership Development, Outside Sales, Building Relationships, Key Account Management
Education
Baker University 2011 — 2015
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
Wichita State University 2005 — 2010
Bachelor, Marketing and Management
Ericsson June 2013 - February 2015
Convergenz December 2011 - June 2013
Tek Systems January 2010 - December 2011
Sprint Nextel 2005 - January 2009
Sprint 1999 - 2005
Sprint 1996 - 1999
Sprint 1991 - 1996
Sprint 1989 - 1991
Sprint 1989 - 1989
Sprint 1987 - 1988
Skills
Project Management, Process Improvement, Telecommunications, Leadership, User Acceptance Testing, Vendor Management, Networking, Strategic Planning, Management, Software Documentation, Budgets, Account Management, Management Consulting, Business Process, Forecasting, Training, Business Process..., Integration, Program Management, SDLC, Project Planning, Access, Visio, Team Leadership, Business Analysis, CRM, Change Management, PMP, Cross-functional Team..., Team Building, IT Strategy, Analysis, PMO, Business Intelligence, MS Project, Requirements Analysis
Education
Baker University 1993 — 1995
Business Management, Finance
JC Harmon High
Gigcubator E-commerce Business Incubator Non-profit September 2013 - September 2015
Care 1st Medical Solutions National Mail-Order Medical Supply January 2007 - January 2013
Contract Medical Equipment Sales August 2003 - December 2006
Sprint March 2001 - August 2003
Gateway December 1999 - February 2001
Gateway September 1998 - December 1999
The Limited January 1998 - September 1998
McDonald's Corporation January 1994 - June 1996
Skills
Leadership, Executive Management, Ecommerce, Complex Business..., Innovation, Quickbooks Enterprise, Executive Financial..., Operations Management, Customer Service..., Sales Management, Team Building, Marketing, Media Buying, Print Advertising, Negotiation, Revenue Growth..., SaaS, Magento, SEO, Google Adwords, Social Media Marketing, Capital Raising, Mergers & Acquisitions, Lacerte Tax, Contract Negotiation, medicare, Strategic Hiring, Research, Tax Planning, Exit Strategies, E-commerce, Entrepreneurship, Sales
Education
Baker College of Flint
Bachelor of Business Administration (BBA), GPA 3.95
Lee University 1998 — 2000
Presidential & Graham Scholarship, GPA 3.65
Cuyahoga Valley Christian Academy 1990 — 1996
GPA 3.7
Wingman Realty LLC March 2015 - Present
Keller Williams Realty March 2010 - Present
Top Priority Wireless LLC April 2007 - August 2010
Trump University 2009 - 2010
SBHC 2009 - 2010
Verizon Wireless 2005 - 2007
Sprint 2000 - 2005
Sprint PCS 2000 - 2005
Toys R Us 1997 - 2000
Southwestern Bell Mobile Systems 1996 - 1997
Skills
Selling, Training, Entrepreneurship, Management, Sales, Networking, Real Estate, Human Resources, Customer Service, Interviews, Time Management, Investment Properties, Sellers, Wireless, Referrals
Education
Baker University 1996 — 1998
MBA, Business Administration
Friends University 1993 — 1995
BS, Human Resources Management
The University of Kansas 1989 — 1991
Butler Community College 1988 — 1989
Sprint August 2008 - Present
Skills
Customer Service, Sales, Customer Satisfaction, Retail, Mobile Devices, Customer Experience, Troubleshooting, Sales Management, Networking, Account Management
Education
Baker College of Allen Park 2013 — 2016
Bachelor of Information Technology & Security, Information Technology, 3.84
Monroe County Community College 2005 — 2008
Associate of Science (A.S.), Physical Sciences
Sprint CosmetologistGreyson's SpaJuly 2014 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Baker College of Owosso 2013 — 2015
Associate's degree, Criminal Justice and Corrections
Sprint March 2009 - Present
Sprint June 2006 - March 2009
Sprint June 2004 - June 2006
Sprint March 2000 - June 2004
Sprint January 1998 - March 2000
Skills
Sales Operations, Management, Sales Process, Program Management, Training, Direct Sales, Strategic Planning, Marketing, Selling Skills, Start-ups, Leadership Development, Sales Management, Channel Partners, Social Media Marketing, Managed Services, Sales, Employee Training, Marketing Strategy, Mobile Devices, Telecommunications, Training & Development, Leadership, Wireless, Mobility Strategy, Problem Solving, Program Management...
Education
University of Oklahoma
BA Journalism, Advertising and Marketing
Baker University
Masters, Management
Harris RF Communications August 2011 - Present
PAETEC February 2010 - August 2011
Matrix Business Technologies September 2008 - June 2009
Rochester Based VoIP provider 2007 - 2008
Global Crossing January 2000 - May 2007
FirstWorld 1998 - 1999
Teleglobe 1998 - 1998
Global One 1996 - 1998
Sprint 1994 - 1996
University of Kansas 1990 - 1992
Skills
Product Management, Telecommunications, VoIP, Cloud Computing, Product Development, Wireless, IP, Product Marketing, Strategy, SIP, Strategic Partnerships, Product Lifecycle..., Solution Selling, Cross-functional Team..., Marketing, Mobile Devices, Management, Sales Engineering, Program Management, Business Development, SIP Trunking, Wholesale, Vendor Management, Channel Partners, Team Leadership, Go-to-market Strategy, International Marketing, International Logistics, Program Development, Two-way Radio, Wireless Networking, Wireless Communications..., Personnel Management, APCO P25, Radio Frequency..., Financial Modeling, Managed Services, P&L Management, Competitive Analysis, Marketing Strategy, Integration, Enterprise Software, SaaS, Supply Chain
Education
Rochester Institute of Technology 2006 — 2008
Courses Toward MA, Public Policy, Ethics
The University of Kansas 1986 — 1993
Master's Degree, Advertising, English Comp, Literary Theory, A
University of Kansas 1986 — 1993
MA, Composition Theory and Literature
Baker University 1984 — 1988
Sprint January 2001 - Present
Wildwood Outdoor Education Center December 2011 - August 2014
D3, Inc. May 1998 - November 2000
University of Kansas October 1997 - May 1998
Tercon Consulting March 1995 - May 1998
Valentine Radford Advertising January 1992 - March 1995
Skills
Strategic Planning, Sustainability, Marketing Strategy, New Business Development, Entrepreneurship, Business Development, Corporate Social..., Project Management, Program Management, Product Development, Business Strategy, Start-ups, Marketing, Sales Management, Public Speaking, Strategy, Analysis, Social Media, Management, Business Planning, Training, Leadership, Fundraising, B2B, Sales, Strategic Partnerships, Sustainable Business, Selling, Advertising, Cross-functional Team..., Product Marketing, Sustainable Business...
Education
University of Kansas - Graduate School of Business 1993 — 1996
Masters of Business Administration, International Business
Baker University 1987 — 1991
Bachelor of Science, Mass Communications & Business
Sprint February 2013 - Present
Baker University January 2000 - Present
Grand Canyon University September 2010 - Present
University of Phoenix September 2010 - January 2014
Blue Cross Blue Shield of Kansas City April 2012 - December 2012
Adams Gabbert Inc. October 2010 - March 2012
Sprint October 1991 - March 2009
Hartco, Inc. July 1982 - January 1991
Skills
Telecommunications, Teaching, Project Management, Cross-functional Team..., Product Development, Facilitators, Program Management, Process Improvement, Change Management, Strategic Planning, Instructional Design, Team Building, Business Analysis, Visio, Team Leadership, Coaching, Training, Management, Project Planning, Employee Training, CRM, Software Documentation, Leadership, Organizational..., Public Speaking, Healthcare, Data Analysis, Analysis, Marketing, MS Project, Staff Development, Adult Education, Workshop Facilitation, Budgets, PMP, Business Process..., Strategy, Customer Service, Operations Management, Performance Management, Competitive Analysis, Contract Negotiation, System Administration, Access, Quality Assurance, Management Consulting, Human Resources, Program Development, E-Learning, PMO
Education
Baker University 1996 — 1998
MSM, Management
Baker University 1993 — 1998
Bachelor's of Science, Management, 3.8
Ft. Campbell High School 1970 — 1973
High School Diploma, National Honor Society
Sprint October 1999 - Present
Skills
Applicant Tracking..., Employee Relations, Talent Acquisition, Talent Management, Recruiting, College Recruiting, Onboarding, Sourcing, Management, Internet Recruiting, Retail, Human Resources, Temporary Placement, HRIS, Training, Technical Recruiting, Policy
Education
Baker College Business and Corporate Services 2007 — 2010
Associate, HR Management, 3.8 GPA
Paseo High School 1976 — 1980
Diploma
Young Survival Coalition April 2009 - Present
NaNoon, LLC October 2005 - Present
Johnson Marketing April 2008 - March 2009
Sprint October 1996 - March 2008
Dillard's June 1994 - June 1996
Skills
Public Relations, Non-profits, Social Media Marketing, Marketing Communications, Fundraising, Media Relations, Strategy, Leadership, Marketing, Event Planning, Integrated Marketing, Training, Social Media, Competitive Analysis, Advertising, Strategic Planning, Management, Market Research, Community Outreach, Program Management, Direct Marketing, Volunteer Management, CRM, Nonprofits
Education
Baker University 1990 — 1994
BS, Business Marketing/Fashion Merchandising
Harlaxton University 1992 — 1992
Grantham, Englad
CenturyLink June 1997 - Present
Embarq (formerly Sprint, now CenturyLink) October 2009 - June 2011
Embarq November 2005 - September 2009
Sprint Nextel June 2003 - October 2005
Sprint Business Solutions July 2004 - June 2005
Sprint March 2003 - June 2004
Sprint February 2001 - February 2003
Sprint Local 1997 - January 2001
UPS May 1991 - December 1996
Skills
E-commerce, Business Development, Strategy, Strategic Partnerships, Media Analysis, Product Development, Management, Sales, Telecommunications, Business Strategy, Wireless, Leadership, Marketing, Product Management
Education
Baker University 1993 — 1995
MBA
University of Kansas 1988 — 1990
Marketing
Johnson County Community College 1985 — 1987
Associates
Shawnee Mission North
Shawnee Mission North
Genesis10 June 2012 - Present
Arnone, Salerno & Co., P.A. September 2009 - June 2012
Genesis 10 May 2000 - September 2009
Genesis10 2000 - September 2009
YRCW Technologies 2007 - September 2008
YRC Worldwide 2007 - September 2008
Genesis 10 2000 - 2007
Sprint 2000 - 2007
Sprint 2000 - 2007
Cap Gemini 1998 - 2000
Skills
Project Management, Vendor Management, Process Improvement, Program Management, Business Process..., SDLC, Business Analysis, PMO, PMP, Mergers, Integration, Project Portfolio...
Education
Baker University 1992 — 1994
MBA
Rockhurst University 1984 — 1988
BSBA, Accounting
St. Pius X High School 1980 — 1984
Seaboard Foods September 2014 - Present
Advolocity, LLC August 2004 - Present
Blue Cross Blue Shield of Kansas City March 2010 - January 2013
YRC Worldwide March 2007 - February 2010
Perfect Commerce May 2006 - March 2007
Sprint December 1997 - December 2004
Gateway April 1994 - December 1997
Skills
Process Engineering, Product Development, Employee Engagement, Strategic Planning, Business Strategy, Project Management..., Vendor Management, Business Development, Customer Experience, Organizational..., Organizational Change, Cross-functional Team..., Six Sigma, Change Management, PMO, Strategy, Business Intelligence, Team Management, Process Improvement, Leadership, Business Process, SDLC, Program Management, PMP, Business Process..., CRM, Project Management, Integration, Management, Project Planning, Governance, Budgets, Enterprise Software, Project Portfolio..., Analysis, Business Analysis, Data Analysis, Data Center, Disaster Recovery, Human Resources, IT Strategy, Management Consulting, Team Leadership, Consulting, Requirements Analysis, Software Project..., Resource Management, SharePoint, Visio
Education
Baker University 1998 — 2001
MBA, Business
The George Washington University 1998 — 2000
Masters Certificate, Project Management
Baker University 1995 — 1997
BBA, Business
Sprint May 2015 - Present
Skills
CDMA, Wireless, Testing, Mobile Devices, Telecommunications, EVDO, Mobile Technology, Cellular Communications, LTE, Vendor Management, Product Management, Cross-functional Team..., Program Management, 4G, Management, M2M, Managed Services, Product Development, Customer Support, Test Planning, Strategic Planning, Business Strategy, Cross-functional..., Cross-cultural..., Requirements Management, Requirement..., Compliance Management, Software Troubleshooting, Workflow Management, Use Case Analysis, Cross-platform..., Technical Leadership, Computer Diagnostics, Smartphones, Reverse Logistics, Fulfillment Services, Enterprise Solution..., Product Lifecycle..., Sales Operations, Electronics Repair, Inventory Management, Returns Management, Operations Management
Education
Baker University 1993 — 1997
Bachelor of Science
Penn Valley Community College
Tek Systems - Century Link September 2010 - September 2012
Tek Systems 2006 - 2008
Sprint 1999 - 2004
Sprint January 1995 - August 1999
Skills
Troubleshooting, TCP/IP, Cisco Technologies, Computer Network..., Testing, IP, EVDO, Frame Relay, Operating Systems, CCNA, DNS, Network Architecture, WAN, MPLS, Integration, Transmission, LAN-WAN, BGP, Network Security, Firewalls, Juniper, Network Design, SIP, QoS, System Deployment, Network Engineering, VPN, Network Administration, Routing, OSPF, DHCP, Wireless Networking, Data Center, ATM networks, Cisco IOS
Education
Baker University 1990 — 1991
Master of Science
Virginia Polytechnic Institute and State University 1975 — 1976
BS
CenturyLink October 1983 - Present
CenturyLink January 2006 - October 2011
Sprint 2000 - 2006
Education
Baker University 1992 — 1994
MBA, Master of Business Administration
University of Missouri-Kansas City
Bachelor of Science, Electrical Engineering
dotMailer July 2014 - Present
Bronto Software June 2011 - February 2014
CenturyLink 2008 - October 2011
Sprint November 2007 - May 2008
Unity World Headquarters June 2002 - June 2007
Sprint September 1992 - November 2001
Stratco 1991 - 1992
Northeastern Univeristy 1988 - 1991
Skills
SEM, Email Marketing, Online Advertising, E-commerce, Content Marketing, Project Management, Online Marketing, SEO, B2B Marketing Strategy, Lead Generation, Paid Search, Lead Nurturing, Marketo, Salesforce, Omniture, Partnership Marketing, SaaS, Digital Media, Cross-Channel Marketing, Marketing Forecasts and..., International Marketing, Demand Generation, Digital Marketing, Marketing Automation, Demand Forecasting, CRM, Product Marketing, Integrated Marketing, PPC, Marketing, Direct Marketing, Competitive Analysis, Mobile Marketing, Marketing Strategy, Interactive Marketing, Web Marketing, B2B Marketing, Cross Media Marketing, Analytics, Multi-channel Marketing, Web Analytics, Google Analytics, Customer Acquisition, Copywriting, Campaign Management, Digital Strategy, Google Adwords, Database Marketing, Go-to-market Strategy, Creative Direction
Education
Baker University 1992 — 1994
Bachelors, Business Administration
Northeastern University 1988 — 1991
Certificate, Marketing, Graphic Design and Advertising
Genesis10 August 2014 - Present
MILVETS Systems Technology, Inc. January 2014 - August 2014
Dairy Farmers of America January 2013 - January 2014
Dairy Farmers of America January 2010 - January 2013
Dairy Farmers of America April 2009 - January 2010
Sprint Nextel January 2007 - February 2009
Covansys July 2006 - December 2006
Sprint January 2003 - August 2006
Sprint January 2000 - January 2003
Sallie Mae September 1993 - July 1997
Skills
Business Process, Integration, Process Improvement, Project Management, Management, SAP, Test Management, Test Planning, Software Development, Training, PeopleSoft, Vendor Management, Systems Analysis, Testing, Strategy, Human Resources, Business Analysis, SDLC, Consulting, Requirements Analysis, Business Process..., ERP
Education
Baker University 1995 — 1996
MS, Business
University of Nebraska at Omaha 1988 — 1991
BS, Business
San Diego State University-California State University
Sprint August 2007 - Present
IBM / Sprint July 2000 - August 2007
Convergys December 1998 - July 2000
Skills
Call Center, Customer Service, Change Management, Retail, Wireless, Call Centers, Telecommunications, Vendor Management, Leadership, Analysis, Cross-functional Team..., Workforce Management, Customer Experience, Customer Satisfaction, Process Improvement, Contact Centers, Program Management, Business Analysis
Education
Baker University 2007 — 2010
Sprint
Skills
Telecommunications, Wireless, Program Management, Troubleshooting, Customer Service, Vendor Management, Cross-functional Team..., Call Centers, VoIP, Managed Services, Product Management, Customer Experience, Mobile Devices, Project Management, Process Improvement
Education
Baker College Business and Corporate Services 2005 — 2009
Boehringer Ingelheim May 2015 - Present
Boehringer-Ingelheim March 2014 - May 2015
Boehringer Ingelheim July 2012 - March 2014
Boehringer Ingelheim January 2012 - July 2012
inContact June 2011 - January 2012
CenturyLink May 2010 - June 2011
CenturyLink July 2009 - May 2010
Embarq January 2008 - October 2009
Embarq May 2006 - November 2006
Sprint October 2000 - May 2006
Skills
Process Improvement, Call Center, Vendor Management, Telecommunications, Cross-functional Team..., Training, Leadership Development, Call Centers, Leadership, Management, Business Process..., Operations Management, Change Management, Program Management, SDLC, Strategy, Analysis, Start-ups, Team Building, Sales Operations, Business Development
Education
Rockhurst University 2014 — 2015
Certificate in Data Science and Business Intelligence
Baker University 2002 — 2004
Masters of Business Administration, Finance
Enterprise Holdings September 2014 - Present
Baker University November 2008 - Present
IBM January 2013 - September 2014
CenturyLink February 2012 - January 2013
CenturyLink June 2009 - January 2012
Embarq February 2008 - June 2009
Embarq January 2006 - April 2007
Sprint September 2004 - December 2005
Honeywell FM&T 2002 - 2003
Skills
Process Improvement, Program Management, Change Management, Software Development, Projects, Data Warehousing, Risk Management, SDLC, Leadership, Requirements Analysis, Project Management, Management, Vendor Management, SOA, Governance, Resource Management, Business Analysis, Integration, Enterprise Architecture, Budgets, Security, Visio, Telecommunications, Outsourcing, Service Delivery, PMP, Networking, PMO, Information Technology, IT Operations, ITIL, Data Center, IT Strategy, Business Intelligence, Cloud Computing, Project Portfolio...
Education
Baker University 2004 — 2005
MBA, Master of Business Administration
University of North Texas 1994 — 1998
BBA, Business Computer Information Systems
Texas A&M University 1992 — 1994
Graham High School 1988 — 1992
Park Hill High School May 2015 - Present
KBM Group March 2008 - May 2015
Sprint March 2006 - March 2008
Sprint April 2004 - April 2006
DeVry University August 2002 - February 2004
Skills
Help Desk Support, Technical Support, Troubleshooting, Ticketing Systems, Telecommunications, Visio, Switches, Wireless Networking, Routers, SQL, Windows, SharePoint, XP, Networking, Wireless, Servers, Databases, Microsoft Office, Project Management, Disaster Recovery, Windows Server, IT Management, Process Improvement, VMware, Network Administration, System Administration, Active Directory
Education
Baker University 2005 — 2007
Master of Business Administration, Business Adminitrations
DeVry University 2001 — 2004
Network and Communications Management, Information Technology, Telecommunications
Lawrence High School 1990 — 1994
BKD Technologies July 2014 - Present
UnitedLex January 2013 - June 2014
Perceptive Software September 2011 - September 2012
Bushnell June 2010 - September 2011
AMC Theatres August 2008 - June 2010
eVergance April 2008 - August 2008
Embarq Logistics May 2006 - March 2008
Sprint September 2002 - May 2004
Sprint September 2000 - September 2002
Sprint February 2000 - September 2000
Skills
Microsoft Dynamics AX, Enterprise Content..., Business Process, Process Improvement, Customer Relations, Vendor Management, Business Analysis, Strategic Planning, Requirements Analysis, Problem Solving, Operating Systems, SDLC, Software Documentation, Quality Assurance, Visio, Access, SQL, Outlook, HTML, Excel, PowerPoint, SharePoint, SQL Server, Analysis, Documentation, Databases, Windows, Microsoft Office, Database Administration, Word, Troubleshooting, Project Planning, Microsoft Excel, Microsoft Dynamics, Axapta, Business Process..., ERP, Management, Microsoft SQL Server, Project Management, Customer Service, Enterprise Software, Leadership, Cross-functional Team..., Training
Education
Baker University 1996 — 1998
BA, Business Administration
Emporia State University 1988 — 1991
MIS, Management Information Systems
CenturyLink September 2012 - Present
CenturyLink 2009 - September 2012
Embarq July 2007 - 2009
Embarq September 2004 - July 2007
Sprint December 2000 - September 2004
IFR Systems, Inc. May 1999 - December 1999
Skills
Ethernet, Telecommunications, Computer Network..., Troubleshooting, Network Administration, VoIP, Network Design, Technical Support, ADSL, DSL, MPLS, Testing, Project Planning, Fiber Optics, Networking, Wireless, Frame Relay, IP, IPTV, Optical Fiber, ATM networks, WAN, Network Engineering, DWDM, Telephony, Switches
Education
Baker University 2007 — 2009
Bachelor, Business Administration
North Central Kansas Technical College 1997 — 1999
Associates, Electronic Technology
Sprint Nextel June 2011 - Present
Sprint Nextel June 2011 - June 2012
Sprint August 2010 - May 2011
Sprint February 2008 - August 2010
Sprint September 2005 - February 2008
Sprint July 2003 - September 2005
Sprint April 2001 - July 2003
Sprint August 1999 - April 2001
Sprint September 1997 - August 1999
Skills
Cross-functional Team..., Process Improvement, Call Centers, Management, Business Process..., Data Analysis, Leadership, Business Intelligence, Customer Experience, Analysis, Analytics, Call Center, Business Analytics, Customer Satisfaction, Training, Telecommunications, IT Management, Sales Management, Project Planning, Coaching, Product Management, Quality Assurance, Performance Management, Workforce Management, Strategy, Budgets, Contract Negotiation, Business Analysis, Program Management, Integration, Customer Focus, Innovative Problem..., Report Generation, Software Implementation, Sales, Wireless, SaaS, Solution Selling, Team Leadership, Enterprise Software, Engaging Public Speaker
Education
Baker University 2004 — 2006
MBA, Masters of Business Administration
The University of Kansas 1993 — 1997
Bachelor of Science, Business
Sprint OwnerPreferred CARnection LLCDecember 2003 - Present
Skills
Product Management, Telecommunications, Mobile Devices, Wireless, Strategy, Cost Savings Strategies, Financial Analysis, Ergonomics, Successful Business..., Start-up Ventures, Requirements Analysis, Mobile Technology, Integration, Vendor Management, Outsourcing, Mergers & Acquisitions, Small Business, Business Process..., B2B, Sales, Sales Operations
Education
Baker University 2006 — 2008
Master of Business Administration (M.B.A.)
Missouri Western State University 1996 — 2000
Bachelor's Degree
Sprint October 1999 - Present
Sprint October 1999 - Present
Sprint January 2004 - January 2009
black & veatch October 1993 - October 1999
Martin Marietta Astronautics 1985 - 1993
Education
Baker University 2006 — 2008
MBA
Colorado State University-Pueblo 1982 — 1985
Math
Colorado State University-Pueblo 1978 — 1983
Civil Eng Tech
Anderton Analyst consulting March 2015 - Present
Quest Diagnostics November 2013 - March 2015
Sprint February 2012 - October 2013
Sprint April 1998 - February 2012
Sprint December 1996 - April 1998
Color Tile May 1993 - November 1996
Southland Corporation June 1988 - February 1992
Industrial Catering June 1980 - June 1988
Skills
Workforce Management, Vendor Management, Call Center, Telecommunications, Customer Experience, Process Improvement, ACD, Wireless, Cross-functional Team..., Customer Satisfaction, VoIP, Access, Team Leadership, Outsourcing, Troubleshooting, Cisco Technologies, Operations Management, Business Process..., Business Analysis, Avaya, Call Centers, Service Delivery, Program Management, CRM, SQL, Integration, Software Documentation, Contact Centers, Telephony, IVR, Managed Services, Customer Retention, Leadership, Analysis, Unified Communications, Management, PMP
Education
Baker College Business and Corporate Services
BBA
Waddell & Reed August 2014 - Present
JMA Information Technology August 2012 - August 2014
AOS December 2010 - June 2012
Sprint September 2004 - March 2009
WorldTravel BTI April 2003 - September 2004
WorldTravel BTI May 2000 - April 2003
WorldTravel BTI June 1995 - May 2000
Skills
Visio, PeopleSoft, Microsoft Excel, MS Project, Internet Explorer, PowerPoint, Business Analysis, Access, Analysis
Education
Baker University 2005 — 2007
Bachelors Business Administration, Business
Johnson County Community College 1995 — 2004
Associates of Arts Degree, General Study
Simon Property Group April 2013 - Present
Sprint October 2012 - April 2013
Simon Property Group July 2012 - December 2012
IPA Prosthetics & Orthotics March 2010 - April 2012
PHNS Inc August 2007 - March 2010
The Surgery Center of Flint 2003 - 2007
Fenton Veterinary Clinic February 2002 - February 2003
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, HIPAA, Computer Hardware, Customer Service, Outlook, Data Entry, Troubleshooting, PowerPoint, Access, XP, Leadership, Sales, Medical Records, Healthcare, Telephone Skills, Software Documentation, Lotus Notes, Healthcare Information..., Insurance, Call Centers, Administrative..., Process Scheduler, Hospitals, Software Installation, Technical Support, Invoicing, Active Directory, Windows
Education
Baker College Center for Graduate Studies 2008 — 2012
Business Management, Business
Swartz Creek High School 1994 — 1998
High School Diploma, General Education
SMG - Service Management Group February 2015 - Present
Around The Table Market Research, LLC April 2010 - Present
Zillner March 2012 - July 2014
CenturyLink June 2009 - March 2010
EMBARQ June 2006 - May 2009
Sprint January 1998 - May 2006
Sprint Marketing Research Services June 1994 - January 1998
WHB 1985 - 1990
KUDL 1983 - 1990
Skills
Marketing Research, Market Research, Product Development, Business Strategy, Focus Groups, Secondary Research, Competitive Analysis, Competitive Intelligence, Analytics, Analysis, Business Process..., Digital Marketing, Advertising, Management, Qualitative Research, Online Advertising, Survey Design, Product Marketing, Project Management, Segmentation
Education
Baker University 1999 — 2001
Bachelor of Business Administration
Citibank March 2010 - August 2011
Lowe's April 2007 - April 2009
Blue Cross Blue Shield of KCMO 2005 - 2007
Sprint August 1993 - November 2002
Sprint August 1978 - September 1990
Skills
Process Improvement, Disaster Recovery, Unix, SDLC, Vendor Management, Security, Management, ITIL, Data Center, Hardware, Project Management, Testing, SQL, Enterprise Architecture, Cloud Computing, IT Operations, IT Management, Business Continuity, SAN, Troubleshooting, Strategy, IT Service Management, Servers, IT Strategy, Integration, Windows, System Administration, Solution Architecture, Databases, Software Documentation, Active Directory, SharePoint, Windows Server, Architecture, Operating Systems, Virtualization, VMware, Information Technology, Visio, Business Analysis, PMP, Requirements Analysis, Microsoft Exchange, PMO
Education
Baker University 1999 — 2003
Bachelor, Business Administration - International Studies
Reinstated Years of Service September 2008 - Present
Deluxe Corporation September 1997 - Present
Quest Diagnostics February 2002 - September 2005
Quest Diagnostics January 2002 - September 2005
Sprint PCS January 1999 - November 2002
Sprint September 1999 - February 2001
SPRINT PCS August 1999 - January 2001
Education
Baker College Center for Graduate Studies 2003 — 2007
Associates, Business Management
Baker College Graduate 2007
Associates Degree, Business Management
Longview Community College
InsideOut Networking July 2005 - Present
Sprint April 2002 - July 2005
Micro Center October 2001 - April 2002
Kroger September 2000 - October 2001
Hollywood Market June 1997 - September 2000
Skills
Sales, Customer Service, Sales Management, Business Development, Marketing, Direct Sales, Business Strategy, Account Management, Team Building, B2B, Management, Customer Satisfaction, Inventory Management, Marketing Strategy, Retail, Microsoft Word, Negotiation, Merchandising, Microsoft Office, Time Management
Education
Baker College of Clinton Township 2001 — 2005
Marketing, Business Administration and Management, General
Sprint January 2004 - December 2009
IBM Global Services September 2004 - March 2006
Sprint November 1997 - January 2004
Midwest Consulting Group, Inc. July 1996 - September 1997
Computer Data Systems, Inc March 1994 - July 1996
DP Associates, Inc. October 1992 - March 1994
CSC June 1992 - September 1992
CSC February 1989 - June 1992
United States Marine Corps November 1986 - December 1987
United States Marine Corps January 1985 - December 1986
Skills
COBOL, JCL, Unix, MVS, MS Project, Crystal Reports, ADABAS, HTML, C++, DB2, SQL, Assembly, JES2, Excel, Outlook, Doors, Change Synergy, Word, Service Desk, PowerPoint, CM Synergy, Mainframe, Visio, TSO, SDLC, Application Development, Pascal, Fileaid, Configuration Management, Software Project..., Requirements Analysis, CICS, Testing, PL/SQL, Java, XML, FTP, Nature, Microsoft Excel, PLC Programming, PL/1, Program Management, Security, Access, Software Development
Education
UCSD Extension 2011 — 2012
C# Certificate, 3.43
Baker University 2002 — 2005
MBA, Business
DeVry University 1994 — 1996
Computer Information Systems
Ferris State University 1977 — 1984
BS, Applied Mathematics
Palomar College
Computer Information Systems, 4.0 GPA
Sunflower Community Action March 2014 - Present
The Los Angeles Film School December 2010 - July 2013
Sprint August 2008 - December 2010
Carey Paul Honda June 2006 - December 2007
Copeland's of New Orleans February 2005 - May 2006
Shores, Williamson and Ohaebosim, LLC June 2003 - January 2005
Education
Baker College of Flint 2008 — 2010
Bachelor of Science (BS), Business Administration and Management, General
University of Kansas 2002 — 2003
Bachelor of Science (BS), Economics
Sprint May 2015 - Present
Sprint August 2012 - May 2015
Self-Employed Contractor January 2015 - March 2015
AT&T Global Services 2010 - September 2012
Poster Emporium 2005 - 2010
Skills
Cisco Technologies, Eclipse, Linux, Integration, F5 BigIP, PHP, phpMyAdmin, Cloud Computing, VMware, Java, JavaScript, MySQL, Routing, TCP/IP, Cisco UCS, Network Engineering, Troubleshooting, XAMPP, HTML, Wireless, Wireless Networking, Advanced CSS, Telematics, Load Balancing, Magento, WordPress, Joomla
Education
Baker College Center for Graduate Studies 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2008 — 2012
Bachelor's Degree, Information Technology, 3.36
Northwest Missouri State University 1999 — 2001
Sprint August 2009 - March 2013
Skills
Cellular Communications, CDMA, Mobile Devices, M2M, Mobile Technology, Customer Retention, Direct Sales, LTE, Solution Selling, Unified Communications, Salesforce.com, Customer Experience, Wireless Networking, Mobile Communications, Call Centers, Customer Satisfaction, Wireless Broadband, Sales Operations, Account Management, Managed Services
Education
Baker College of Flint 2006 — 2013
Pending with 6 Classes to go For a BS in Psychology, Psychology
Sprint November 2013 - Present
CBRE June 2012 - November 2013
Sprint 2006 - March 2012
Sprint - Embarq 2005 - 2006
Sprint Nextel 2001 - 2006
Skills
Telecommunications, Wireless, M2M, Mobile Devices, Mobile Technology, Project Management, Managed Services, Vendor Management, Solution Selling, Salesforce.com, Business Development, Sales, Troubleshooting, Strategic Partnerships, VoIP
Education
Baker University 2003 — 2005
BBA
Polycom January 2011 - Present
Tata Consultancy Services June 2007 - December 2010
Kimberly-Clark April 1996 - June 2007
Sprint May 1988 - April 1996
Skills
Audio Conferencing, Videoconferencing, Leadership, Troubleshooting, Change Management, Asset Management, Telecommunications
Education
Baker College Center for Graduate Studies 2002 — 2003
Bachelor of Business Administration (BBA), Business Administration
Georgia Perimeter College 1983 — 1985
Associate of Science (AS), Office Administration