Sprint Company
Industry: Telecommunications company
DescriptionSprint Corporation is an American telecommunications company that provides wireless services and is an internet service provider. It is the fourth-largest mobile network operator in the United States and serves 54 million customers as of October 2017. Customer service: 810 1 817-698-4199 Headquarters: Overland Park, Kansas, United States Subsidiaries: Boost Mobile, Virgin Mobile USA, CEO: Michel Combes (May 31, 2018–), Marcelo Claure (Aug 11, 2014–)
Sprint List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sprint. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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28,278 Sprint employees in database. Find out everything there's to know about Sprint employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sprint Employees
Sprint July 2011 - Present
SunTrust July 2007 - July 2011
Sprint March 2005 - March 2006
D.E.M.O Clothing October 2001 - September 2003
Skills
Sales Management, Customer Service, Team Leadership, Sales, Team Building, Telecommunications, Wireless, Customer Satisfaction, Customer Retention, Customer Experience, Account Management, Direct Sales, Leadership, Microsoft Office, Public Speaking, Sales Operations, Salesforce.com, Solution Selling
Education
Tallahassee Community College 2004 — 2006
Associate's degree, Business Administration and Management, General
Time Warner Cable September 2014 - Present
Sprint 2012 - 2014
Sprint 2008 - 2012
Sprint 2006 - 2008
Skills
Vendor Management, Operations Management, Account Management, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Human Resources, Management, Recruiting, Team Building, Telecommunications, Training, Wireless
Education
Tarleton State University 2002 — 2006
Bachelor of Business Administration (BBA), Human Resources Management and Services
AmeriCap Insurance Group, LLC October 2013 - Present
Dearborn National May 2007 - May 2013
The Hartford 2004 - 2007
Sprint 2002 - 2004
Kevlin Services 1990 - 1994
Skills
Insurance, Disability Insurance, Underwriting, Life Insurance, Benefits Administration, Customer Service, Strategic Planning, Account Management, Project Management, Sales Management, Microsoft Excel, New Business Development, Team Building, Microsoft Office, Onboarding, Microsoft Word, Term Life Insurance, Health Insurance, Claims Management, Training, Claim, Management, Analysis, Sales, Team Leadership
Education
Tarleton State University 1984 — 1989
Bachelor of Business Administration (BBA), Business/Education
Sprint 2013 - Present
JP Morgan Chase April 2011 - June 2013
Best Buy September 2010 - January 2012
Darden- Olive Garden January 2008 - January 2010
jcpenney January 2006 - January 2008
Skills
Leadership, Interpersonal..., Communication Skills, Business Development, Customer Service..., Computer Proficiency, Computer Maintenance, Public Speaking, Public Relations, Health Education, Multi Tasking, Multilingual, Multicultural, Multitasking Skills, Sales Operations, Operating Systems, Banking, Retail Banking, Commercial Banking, Branch Banking, Phone Banking, Multi-line Phone, Telephone Skills, Telecommunications, Teamwork, Team-oriented, Fitness Modeling, Fitness, Nutrition Education, Nutrition, Fitness Training, Cardiovascular Fitness, Church Events, Convincing Power, Continuous Improvement, High Performance..., Highly personable, Facebook, Face-to-face, Face to Face Sales, Computer Repair, Smiling, PowerPoint, Microsoft Word, Heartbeat, Motivational Speaking, Highly motivated..., Great Motivator, Positive Team Player, Love to Learn
Education
Tarrant County College 2010 — 2015
Basic Skills and Developmental/Remedial Education, 3.5
King Street Capital Management September 2013 - Present
Natixis September 2011 - August 2013
Monument Staffing May 2011 - September 2011
Boston Rack International, Inc July 2009 - April 2011
Elite Storage Solutions 2009 - 2011
Chocoholics Divine December 2007 - May 2008
Sprint September 2006 - May 2007
Skills
Business Development, Strategic Planning, Management, Microsoft Office, Administrative..., Negotiation, Recruiting, Direct Sales, Customer Service, Interviews, Sales, Retail, Marketing, Email Marketing, Outlook
Education
Syracuse University 2002 — 2006
B.S, Communications & Rhetorical Studies 2006
Sprint 2007 - Present
UPS Supply Chain Solutions 2007 - 2015
UPS Supply Chain Solutions 2007 - 2015
Home Depot Store Support Center 2006 - 2007
Lexmark International, Inc 2004 - 2006
Lexmark 2004 - 2006
Lexmark 2004 - 2006
Lexmark International, Inc. 2004 - 2006
Lexmark 2001 - 2005
Lexmark 1997 - 2001
Skills
Logistics, Supply Chain, Inventory Control, Operations Management, Forecasting, Process Improvement, Warehousing, Team Leadership, Quality Assurance, Supply Chain Management, Retail, Inventory Management, Vendor Management, Customer Service, Data Analysis, Problem Solving, Supervisory Skills, Team Building, Analysis, Teamwork, Customer Relations, Planning, Outlook, Excel, Word, PowerPoint, Microsoft Office, Logistics Management, Training, Training Delivery, Technology, System Implementations, Cross-functional Team..., Cross-functional..., Software Implementation, Project Management, Program Management, Manufacturing Operations, Order Fulfillment, Fulfillment Management, Inventory Planning
Education
Western Governors University 2014 — 2016
Master of Business Administration (M.B.A.)
Sullivan University 2001 — 2005
Bachelor of Science
Wastequip June 2013 - Present
Toter LLC July 2012 - June 2013
Sprint March 2009 - June 2011
Sprint April 2001 - September 2009
Skills
Customer Service, Materials Management, Six Sigma, Waste Management, Sales Management, Inventory Management, Process Improvement, MRP, Continuous Improvement, Lean Manufacturing, Operations Management, Microsoft Office, Purchasing, Manufacturing, Forecasting, Cross-functional Team..., Vendor Management, Telecommunications, Customer Satisfaction, Microsoft Excel, Troubleshooting
Education
Tarleton State University
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services
Texas A&M University
Bachelor of Science
Sprint June 1997 - March 2007
Skills
Event Management, Event Planning, Corporate Events, Entertainment, Social Networking, Social Media Marketing, Social Media, Facebook, Hospitality, Fundraising, Advertising, Sponsorship, Office Management, Customer Satisfaction
Education
RL Paschal High School 1988 — 1992
Tarrant County College
ONYX MD June 2010 - Present
Staff Care August 2006 - May 2010
Sprint 2001 - 2006
Skills
Recruiting, Hospitals, Marketing Strategy, Strategic Planning, New Business Development, Contract Negotiation, Contract Management, Account Management, Negotiation, Marketing, Sales, Coaching, Business Development, Talent Acquisition, Sourcing, Healthcare, Sales Management, Temporary Staffing, Cold Calling, Leadership, Applicant Tracking..., Training, Staffing Services, Team Building, Sales Operations
Education
School name:
Tarrant County College
Level 3 Communications January 2010 - Present
Valista June 2008 - October 2008
Sprint February 2003 - March 2008
Ernst & Young then Capgemini 1999 - December 2001
Capgemini Consulting 1999 - 2001
Entel Chile 1996 - 1999
Global Card Services 1995 - 1996
Costa Cruise Line (now Carnival) 1994 - 1995
Cruisephone January 1991 - January 1994
Comsat 1987 - 1989
Skills
VoIP, Account Management, Wireless, Contract Negotiation, IP, Mobile Applications, Managed Services, Telecommunications, Integration, Mobile Devices, Consulting, Security, CDMA, MPLS, New Business Development, Channel, Strategy, Unified Communications, Sales, Management, Start-ups, CRM, Cisco Technologies, Sales Operations, Selling, Cloud Computing, Solution Selling, SaaS, Professional Services, Strategic Partnerships, Broadband, Sales Management, Go-to-market Strategy, Co-location, SIP, Channel Partners
Education
Syracuse University 1980 — 1984
BA, International Relations & History
First American Payment Systems April 2015 - Present
Sprint 2006 - October 2014
Dan Dipert Tours & Coaches February 2001 - November 2006
Skills
Customer Retention, Customer Service, Computer Proficiency, Technical Documentation, Supervisory Skills, Phone Etiquette, Meeting Planning, Meeting Scheduling, Leading Meetings, Organizing Meetings, Business Meetings, Soft Skills, Research
Education
Tarrant County College 1999 — 2001
Hospitality Administration/Management
DM Vang Group December 2007 - Present
Denitech Corporation November 2014 - December 2014
Dallas/Fort Worth International Airport (DFW) August 2013 - October 2014
Abba Staffing & Consulting June 2013 - August 2013
Daystar Television Network February 2013 - May 2013
Bank of America November 2006 - December 2012
Sprint March 2003 - November 2006
Skills
Banking, Credit, Loans, Retail Banking, Commercial Banking, Consumer Lending, Cross Selling, Credit Analysis, Small Business Lending, Credit Cards, Relationship Management
Education
Tarrant County College
AIG December 2014 - Present
Sprint August 2007 - October 2014
Sprint October 2011 - March 2013
Sprint July 2006 - August 2007
Sprint PCS March 2004 - June 2006
Skills
Call Centers, Customer Service
Education
Tarrant County College 2001 — 2002
Bachelor's degree, Business Administration and Management, General
Tarrant County College October 2012 - Present
Office Depot August 2003 - June 2010
Chase January 2009 - May 2010
Sprint November 2005 - August 2009
Skills
Information Technology, Customer Service..., Retail Sales, Financial Services, Computer Network..., Call Center..., Typing, Microsoft Certified..., Certified Information..., Cisco Networking, Social Skills, Social Work, Collections, Higher Education..., Telecommunications, Team Leadership, Credit Cards
Education
The University of Texas at Arlington 2012 — 2016
Tarrant County College 2011 — 2014
Associate of Arts and Sciences (A.A.S.), Information Technology
AT&T Mobility August 2013 - Present
Domino's Pizza December 2012 - Present
AT&T Uverse March 2012 - June 2012
NOVO 1 January 2011 - March 2012
Sprint February 2009 - November 2009
Sonitrol January 2008 - February 2009
Redigo May 1998 - February 2007
Skills
Customer Service, Cashiering, Time Management, Restaurants, Customer Satisfaction, Microsoft Office, Restaurant Management, Food Service, Inventory Management, Microsoft Word, Data Entry, Microsoft Excel, Teamwork, PowerPoint, Food & Beverage, Telephone Skills, Phone Etiquette, Hospitality, Cash Register, Food
Education
Tarrant County College 2009 — 2013
Associate of Arts (AA)
LGI Homes April 2015 - Present
HealthMarkets, Inc. August 2014 - April 2015
Sprint March 2014 - September 2014
State Farm Insurance Agency August 2013 - March 2014
AT&T Mobility June 2007 - August 2013
Skills
Communication, Organization &..., Committed to..., Coaching, Credibility, Customer Satisfaction, Time Management, Customer Experience, Customer Retention, Leadership Development, Sales, Training, Cold Calling, Leadership, Call Centers, Retail Sales, Wireless, Retail, Insurance, Customer Service, Quotas, Teamwork, Profit, Mobile Devices, Telephone Skills, Sales Presentations, Sales Process, Sales Operations, Solution Selling, Telecommunications
Education
Tarrant County College 2014 — 2016
Sales and Marketing
Haltom High School 2001 — 2005
High School Diploma
AAA Texas August 2014 - Present
Sprint 2013 - 2014
Sprint 2009 - 2013
Conn's 2008 - 2009
Fry's Electronics 2003 - 2008
Best Buy 2003 - 2003
Skills
Wireless, Call Centers, Telecommunications, CDMA, Technical Support, T1, VoIP, IP, Troubleshooting, Technical Documentation, Technical Leadership, Technical Presentations, Direct Sales, Sales Process, Sales Presentations, Staff Development, Staff Supervision, Team Leadership, Training Delivery, Employee Training, Performance Improvement, Customer Engagement, Customer Retention, Network Performance, Technology Solutions, Mobile Applications, Wireless Applications, Root Cause Analysis, Corrective Actions, Wireless Communications..., Hardware Support, Telecommunications..., Mobile Devices, Mobile Communications, Mobile Internet, Mobile Technology, WiFi, Wireless Broadband, Mobile Broadband, Blackberry OS, Android, Customer Satisfaction, Customer Service
Education
Tarrant County College
Associate of Arts ( A.A.)
The University of Texas at Arlington
Currently enrolled, Interdisciplinary Studies
Telemetree January 2015 - Present
Point The Way Foundation November 2014 - Present
Sprint ABR (Creative Wireless, Inc.) August 2012 - April 2015
Sprint/Nextel Wireless Planet September 2010 - September 2012
Sprint 2010 - September 2010
Sprint/Nextel (Wireless Planet) April 2009 - May 2010
Cubix Inc. 2007 - December 2008
Wyndham Worldwide 2005 - 2007
First Advantage SafeRent 2001 - 2005
Skills
Sales Management, Wireless, Telecommunications, Solution Selling, B2B, Cold Calling, Team Leadership, Building Relationships, Business Strategy
Education
Tallahassee Community College 1998 — 1999
Business/Commerce, General
SoftLayer, an IBM Company August 2014 - Present
SoftLayer, an IBM Company May 2014 - August 2014
Sprint January 2007 - April 2014
Sprint January 2006 - January 2007
Skills
Microsoft Visual Studio..., Java, C++, C#, VB.NET, T-SQL, Visual Basic, PL/SQL, ODBC, Oracle, SQLite, MySQL, Crystal Reports, Business Intelligence..., Visual Studio, Net Beans IDE, Eclipse, Microsoft Excel, Microsoft Office, Windows & Mac operating..., Linux, Unix, Android, Microsoft Word, Microsoft Access, XP, Windows Vista, Windows 7, Raptor, Microsoft Visio, Bash, Sony Vegas, Photoshop, Paint.NET, Sage, Android Development, Android SDK, DirectX, Technical Writing, Technical Documentation, User Guide Creation, Mass Communication, Video Editing, Windows XP, Visio, Access
Education
University of North Texas 2012 — 2014
Bachelor's Degree, Computer Science, 3.56 GPA
Tarrant County College 2009 — 2012
Associate's degree, General
Monitronics International October 2014 - Present
Sprint October 2005 - April 2014
Sprint January 2005 - April 2014
Skills
● Microsoft Office..., Technical Support, Servers, Software Installation, Customer Satisfaction, Mobile Devices, Customer Service, Customer Retention, Laptops, Telecommunications, Wireless, Customer Support, Networking, Call Centers, Management, Troubleshooting, VoIP, Team Leadership, Team Building
Education
Tarrant County College 2013 — 2015
Associates, Information Technology
HCL Technologies - Americas August 2014 - Present
PepsiCo March 2000 - August 2014
CSC - Computer Sciences Corporation January 2000 - March 2000
Raytheon January 1994 - January 2000
Coopers & Lybrand Consulting July 1991 - January 1994
Sprint April 1990 - July 1991
Computer Assistance, Inc. May 1989 - April 1990
LTV Aircraft Products Group May 1986 - May 1989
Skills
Unix, ITIL, DB2, Business Intelligence, SQL, Performance Tuning, Databases, Disaster Recovery, AIX, Testing, Linux, SQL Tuning, HP-UX, Security, OLAP, SDLC, IBM AIX, Integration
Education
Tarleton State University 1982 — 1986
Bachelor's Degree, Business Administration (BBA) in Computer Information Systems (CIS), 3.708 (Magna Cum Laude)
T-Mobile February 2014 - Present
T-Mobile August 2007 - February 2014
Sprint August 2006 - August 2007
Skills
Customer Service, Customer Satisfaction, Customer Experience, Customer Acquisition, Retail Sales, Cellular Communications, Billing Systems, Customer Engagement
Education
Tarrant County College 2007 — 2009
Boehringer Ingelheim July 2014 - Present
CenturyLink January 2009 - June 2014
Embarq September 2007 - January 2009
Embarq July 2005 - September 2007
Sprint December 2003 - July 2005
Sprint January 2001 - December 2003
Education
Syracuse University
Bachelor’s Degree, Marketing/Marketing Management, General
Verizon Wireless January 2012 - Present
Verizon Wireless January 2012 - October 2012
Fun Asia Radio FM 104.9 March 2010 - August 2012
Clear Wire October 2009 - March 2010
AT&T February 2009 - July 2009
Sprint March 2008 - December 2008
North Hennepin Community College May 2005 - August 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets
Education
Tarrant County College 2010 — 2012
Associate of Arts (A.A.), Computer Science
The Westminster School, Dubai
Robert Half Technology October 2013 - October 2014
Parker Hannifin December 2012 - May 2013
Best Buy October 2010 - November 2012
Sprint April 2009 - May 2010
Capital One Auto Finance January 2006 - July 2008
Skills
Computer Hardware, LAN-WAN, Subnetting, Networking, Packet Tracer, DHCP, DHCPv6, VLAN, SSH, ACLS, Network Administration, Cisco Routers, TCP/IP, OSPF, OS X, Windows server 2008, VM Sphere, Java, C++, Automated Software..., VB.NET, Microsoft Office, Excel, Customer Service, CSS, J2EE, Social Media, Dreamweaver, Documentation, Team Building, Teamwork, Teaching, Team Leadership, Employee Training, Windows Server
Education
Westwood College, FT Worth campus 2001 — 2006
Associate of Science (AS), Computer information Science
Tarrant County College 2010 — 2013
Associate's degree, System, Networking, and LAN/WAN Management/Manager, 3.5
Devry University, Irving Campus 2006 — 2009
Associate's degree, Computer information Science, 3.5
AT&T Mobility 2012 - Present
Epitec Inc. 2012 - 2012
Powder River Development Services 2009 - 2012
Sprint Nextel 1995 - 2008
Sprint 1993 - 1995
Hughes Aircraft Company 1987 - 1993
RJR Industries 1986 - 1987
Hughes Aircraft Company 1984 - 1986
Manufacturers Hanover Trust 1982 - 1984
Skills
Wireless, Telecommunications, Strategy, Management, Pre-sales, Project Management, Troubleshooting, Team Building, Direct Sales, CDMA, Networking, LTE, Mobile Devices, Integration, Solution Selling, Switches, Problem Solving, Network Design, Cross-functional Team..., Cloud Computing, VoIP, Cellular Communications, WiMAX, Product Management, Vendor Management, Leadership, Program Management, Account Management, Start-ups, Managed Services, Sales, Sales Operations, SDLC, 3G
Education
Syracuse University 1973 — 1977
Bachelor of Science, Mechanical Engineering
Positive Mental Attitude (PMA) Sales & Marketing Inc. July 2014 - Present
Sprint February 2013 - June 2014
2020 Companies August 2009 - December 2012
Skills
Sales Driven, Cold Calling, Salesforce.com, Direct Sales, Account Management, Direct Marketing, Marketing, Lead Generation, Advertising, Outside Sales, Sales Process, Sales Management, Sales Presentations, Sales Operations, Customer Acquisition, Marketing Strategy, Sales, Customer Retention
Education
Tallahassee Community College 2012 — 2014
Assosiates Degree, Political Science
Ramey High School 2005 — 2009
Diploma, General
Bank of America July 2011 - August 2015
Bank of America Home Loans August 2010 - July 2011
Sprint October 2006 - March 2009
Sprint November 2004 - October 2006
Sprint February 1999 - November 2004
Skills
Call Center, IVR, Telecommunications, ACD, CTI, Management, Vendor Management, Telephony, Call Centers, Program Management, Business Analysis, VoIP, Avaya, Cisco Technologies, Workforce Management, Technical Support, IT Operations, Databases, Analysis, Data Center, Integration, Service Delivery, Troubleshooting, ITIL, Disaster Recovery, IT Management, Visio, IT Strategy, System Deployment, Wireless
Education
Tarrant County College 1994 — 1994
Sprint January 2002 - August 2013
Cisco Systems 1999 - 2001
Telecom Italia 1998 - 1999
Frontier Communications 1996 - 1998
Worldcom (LDDS Metromedia) 1994 - 1996
Skills
Solution Selling, Unified Communications, Wireless, Managed Services, Telecommunications, Direct Sales, VoIP, Salesforce.com, Channel, Account Management, SIP Trunking, M2M, Strategic Partnerships, MPLS, Sales Process, IP, Telecommunication..., B2B, Contract Negotiation
Education
Syracuse University 1990 — 1994
Bachelor of Science, May 1994 (Deans List), Information Studies (Information Systems & Telecommunications)
Sprint May 2008 - March 2009
Sprint May 2000 - March 2009
Customized Business Services July 2007 - May 2008
Sprint August 2006 - July 2007
Sprint PCS May 2005 - August 2006
Sprint PCS May 2000 - May 2005
Capital One May 1998 - February 2000
Capital One 1995 - 2000
RGIS April 1994 - December 1998
APSI Chevron June 1991 - August 1993
Skills
Project Management, Customer Satisfaction, Customer Service, Coaching, Customer Support, Pricing, Procurement, Sales, Leadership, Microsoft Excel, Workshop Facilitation, Business Process, Database Administration, Contract Management, Invoicing, Human Resources, PowerPoint, Sales Operations, Process Engineering, Access, Analysis, CDMA, Call Centers, Customer Experience, Functional Requirements, Management, Process Improvement, Program Management, Telecommunications, Training, Visio, Wireless, Cellular Communications, Cross-functional Team...
Education
Tarrant County College
Associate of Arts
Peak Systems, Inc. November 2014 - Present
Charter Communications April 2013 - September 2014
Sprint April 2012 - April 2013
Visionworks of America December 2011 - April 2012
McDonald's Corporation August 2008 - April 2011
Nielsen Company September 2006 - August 2008
Skills
Networking, Broadband, Troubleshooting, Computer Hardware, Technical Support, Operating Systems, Windows 7, Windows XP, Active Directory, Mac OS, Remote Desktop
Education
Sullivan University 2014 — 2014
System, Networking, and LAN/WAN Management/Manager
John Hardin High School 2004 — 2008
Musical Wishes Design January 2010 - Present
Sprint January 2010 - April 2014
Sprint 2011 - 2014
Sprint 2012 - 2013
Sprint June 2011 - September 2011
Sprint 2010 - 2011
Casual Male XL April 2008 - January 2010
AT&T January 2007 - April 2008
SC Kiosks January 2006 - January 2007
Take 1 Video January 2002 - January 2006
Skills
HTML5, HTML, CSS, Dreamweaver, Illustrator, Customer Satisfaction, InDesign, Photoshop, PowerPoint, Technical Support, Adobe Premier Pro, Customer Service, Call Centers, Troubleshooting, Escalations Management, Training, Technical Training, Coaching, Quality Assurance, Mobile Devices, Presentation Development, Curriculum Development, Sales Management, Windows Mobile, iOS, Android, Blackberry OS, Mobile Broadband, Routers, Femtocell, Windows 7, Windows Vista, Windows XP Pro, Windows 8, Mac OS, Microsoft Office, Networking
Education
Tarrant County College 2014 — 2015
Associate of Arts (AA), Graphic Design & Web Programming, 4.0
Forest Lake Christian School
Sprint September 1998 - Present
Skills
Team Building, Social Media, Teamwork, Sales, Telecommunications, Telephone Skills, Wireless, Troubleshooting, Call Centers, Mobile Devices, Networking, Technical Support
Education
Tarrant County College 1984 — 1985
Diamond Hill Jarvis 1980 — 1984
High School
Dell May 2015 - Present
Upstream Learning Preschool August 2011 - Present
Time Warner Cable 2014 - 2015
Sprint October 2008 - June 2014
Sprint Nextel August 2008 - April 2010
Sprint Nextel July 2004 - September 2007
Sprint Nextel March 2002 - July 2005
Farm Bureau Insurance June 1998 - January 2002
Skills
Call Center, Project Management, Total Account Management, Business Growth..., Team Building, Account Management, Business Development, Workforce Management, TQM, Customer Management, Telecommunications, 4G, Wireless, CDMA, Cellular Communications, Direct Sales, Management, Call Centers, Customer Satisfaction, Process Improvement, Wireless Networking, Business Process..., Program Management, WiMAX, Telecommunications..., MPLS, Computer Network..., Customer Experience, IP, Product Management, Coaching, Managed Services, Mobile Technology, Vendor Management, Leadership, Mobile Devices, LTE, Cross-functional Team..., Solution Selling, VoIP, Training, Unified Communications, Mobile Communications, Customer Retention, Solutions Marketing, Salesforce.com, Telephony, Ethernet, System Deployment, Network Design
Education
Texas A&M University 2009 — 2012
Bachelor of Applied Science (BAS), Business Administration, Management and Operations
Tarleton State University 2004 — 2006
AAS, Business Management
Zodiac Aerospace April 2015 - Present
Sprint February 2014 - April 2015
AT&T June 2010 - October 2013
Bellsouth March 2006 - June 2010
Delta Air Lines April 2001 - March 2006
Delta Air Lines October 1997 - April 2001
Enrichment Services - Head Start July 1995 - September 1996
Skills
Training, Management, Account Management, Salesforce.com, Program Management, Marketing, Sales Operations, Leadership, Market Research, Contract Negotiation, Business Planning, Customer Retention, Project Planning, Lead Generation, B2B, Employee Training, Instructional Systems..., Art of Facilitation..., (SCIT) Safety..., Airports, Flight Safety, Instructional Design, ADDIE, Adult Learning..., Training Delivery, Ground Support Equipment, Wireless Security, Wireless Networking, Wireless Communications..., FAA, OSHA Record Keeping, DOT Compliance, Security Clearance, Aircraft Structures, Aviation, Cross-functional Team..., Team Leadership, Logistics, Air Freight, Baggage Handling Systems, Flight Dispatch, Container Shipping, Learning Management..., E-Learning, Team Building, Process Improvement, Analysis, Customer Service
Education
Talladega College 1990 — 1995
Bachelor's Degree, Sociology, 3.2
Retired January 2015 - Present
TTI, Inc. June 2000 - January 2015
TTI, Inc. January 2000 - June 2006
Sprint October 1997 - February 1998
North Texas District Council June 1991 - June 1997
Skills
Microsoft Office, 10 Key, Customer Service, Purchasing, Excel, Word, Outlook, Microsoft Excel, Inventory Management, Microsoft Word, Pricing, Electronics, Negotiation, Continuous Improvement, Procurement, Inventory Control, Supply Chain Management, Components, Team Building, Supply Management, MRP, Account Management, Manufacturing, Supply Chain, Sales, Supplier Development
Education
Tarrant County College 1996 — 1998
Music, Business Courses
JPMorgan Chase Bank, N.A. January 2014 - Present
JPMorgan Chase Bank, N.A. May 2013 - Present
Sprint March 2007 - June 2013
Circuit City 2004 - 2007
Education
Tacoma Community College 2010 — 2014
Time Warner Cable Business Class April 2015 - Present
Sprint May 2013 - April 2015
Time Warner Cable Business Class April 2012 - May 2013
Sprint Nextel October 2009 - April 2012
Hertz Equipment Rental January 2006 - August 2009
Hertz Equipment Rental October 2002 - January 2006
Hertz Equipment Rental April 2000 - October 2002
RSC Equipment Rental August 1998 - April 2000
Skills
Sales Management, Account Management, Employee Management, Cold Calling Experience, Sales Process, Direct Sales, Customer Satisfaction, Sales Presentations, Salesforce.com, Solution Selling, Selling, Cold Calling, Outside Sales, B2B, Customer Retention, Sales, Contract Negotiation, New Business Development, Team Building, Team Leadership, Sales Operations, VoIP, Telecommunications, Establishing New..., New Client Acquisitions, Leadership, Wireless, Managed Services, Management, Call Centers, Building Relationships, Coaching, Unified Communications, Business Development, Ethernet, Networking, Lead Generation, Customer Experience, Strategic Partnerships, CRM, Product Marketing, Channel Partners, Professional Services, SIP Trunking, P&L Management, Inside Sales, P&L, Cross-functional Team..., Co-location, Mobile Devices
Education
Tarleton State University
BS, Animal Sciences
Sprint July 1991 - Present
Weyerhaeuser March 1980 - July 1991
Hinkles and McCoy August 1979 - March 1980
United States Air Force February 1970 - August 1979
Skills
DS3, ATM networks, Frame Relay, VoIP, T1, Wireless, IP, MPLS, DSL, WAN, Network Engineering, Routers, Telecommunications, Computer Repair, Audio Editing, Adobe Audition
Education
Tacoma Community College 1981 — 1984
none, General Studies
USAF
Life, Telecommunications
Ampush 2014 - Present
Cloudscaling (acquired by EMC) 2013 - 2014
ITapp 2013 - 2014
Shocase 2012 - 2014
newScale, Inc. (acquired by Cisco) 2007 - 2013
Primavera Systems (acquired by Oracle) 2003 - 2007
Evolve Software, Inc. (IPO 2000) May 1997 - April 2003
TCSI Corporation (IPO 1991) 1991 - 1997
Sprint 1989 - 1991
Skills
SaaS, Cloud Computing, Enterprise Software, Start-ups, Agile Methodologies, Product Management, Executive Management, Software Engineering, Team Leadership, Entrepreneurship, Strategy, Cross-functional Team..., Enterprise Architecture, Leadership, Product Marketing, Quality Assurance, Program Management, Technical Leadership, Software Development, IT Strategy, Distributed Systems, Product Strategy, Go-to-market Strategy, Architecture, Integration, Project Planning, Scalability, System Architecture, Agile, Mergers & Acquisitions, Product Development, Management, Process Improvement, Big Data, Mobile Devices, Architectures, Virtualization, Business Intelligence, Data Center, Web Applications, Software Project..., Mobile Applications, Agile Project Management, Scrum, SOA
Education
Syracuse University 1982 — 1985
Master of Science (M.S.), Computer Engineering
Syracuse University 1979 — 1982
Bachelor of Science (B.S.), Electrical Engineering
JMP PR Consulting September 2009 - Present
Sprint July 1999 - September 2009
The Weber Group/Palo Alto November 1997 - May 1998
Ketchum Public Relations/Dallas February 1990 - May 1997
Ketchum Public Relations/Philadelphia September 1986 - February 1990
Lewis, Gilman & Kynett/Philadelphia March 1980 - September 1986
Skills
Thought Leadership, B2B, Positioning, Brand Management, Speech Writing, Leadership, Reputation Management, Message Development, Analysis, News Writing, Corporate Communications, Media Relations, Executive..., Media Skills Training, Brand Awareness
Education
Syracuse University
BS
McDermott Family Hardware July 2012 - Present
LocalsLoveUs.com June 2011 - March 2013
DataSync July 2009 - October 2011
All Around Sioux Falls 2010 - 2011
Revonet June 2008 - July 2009
Sprint 2005 - 2008
Gateway Country Store 2001 - 2003
Skills
Marketing, Sales, Team Building, Advertising, Entrepreneurship, New Business Development, Business Strategy, Account Management, Customer Service, Marketing Strategy, Online Marketing, Product Marketing, Online Advertising, Team Leadership, Sales Management, Start-ups, Lead Generation, Strategic Partnerships, Business Development, Solution Selling
Education
Tabor College 1995 — 1999
Chaparral 1991 — 1995
Sprint February 2013 - Present
Sprint May 2011 - February 2013
Asurion January 2008 - May 2011
TX Mobile Communications July 2007 - October 2007
Telenav October 2006 - July 2007
Sprint May 2003 - October 2006
Sprint December 2000 - May 2003
Sprint February 1999 - December 2000
Sprint March 1998 - February 1999
Skills
Wireless, Sales, Sales Operations, Account Management, Telecommunications, Solution Selling, Training, Sales Management, Management, Selling, Mobile Devices, Employee Training, Marketing, Retail, Customer Service, Customer Retention, Direct Sales
Education
Tarrant County College 1998 — 2006
none, Business / Spanish
Sprint September 2000 - Present
Parties by Marlie January 2006 - Present
Supercuts Hair Salon February 1994 - August 2000
Skills
Team Leadership, Training, Management, Sales Operations, Vendor Management, Process Improvement, Payroll
Education
Tarleton State University
Bachelors of Science, Business
Tarrant County College
Associates of Applied Science Degree, Business
Ogles School of Hair Design
CERTIFICATE, Cosmetology, Barber/Styling, and Nail Instructor
Anne Arundel Community College March 2012 - Present
Anne Arundel Community College September 2011 - Present
Anne Arundel County Literacy Council April 2011 - June 2012
Extra Mile Realty, LLC September 2003 - June 2012
DCFit Marathon Training Program 2000 - 2007
Sprint 2001 - 2002
Renaissance Worldwide, Inc 1999 - 2001
Georgetown University September 1995 - 1999
Skills
Non-profits, Coaching, Public Speaking, Volunteer Management, Higher Education, Mental Health
Education
Syracuse University 1985 — 1995
M.S., Human Development
Sprint Nextel 2005 - Present
Sprint October 2005 - February 2011
Sprint 2005 - 2009
William C. Dear & Associates August 1997 - March 2006
Skills
Coaching, CDMA, Telecommunications, Call Center, Customer Retention, Management, Strategic Planning, Wireless, Process Improvement, Team Leadership, Vendor Management, Customer Satisfaction, Cellular Communications, Visio, Call Centers, Cross-functional Team...
Education
Tarrant County College 2000 — 2002
Associates, Liberal Arts; Legal; Business
Independent May 2008 - Present
Medco Health Solutions, Inc. January 1997 - May 2008
Medco Health Solutions, Inc. July 1992 - December 1996
Sprint January 1987 - July 1992
MCI Telecommunicaations Corporation January 1983 - January 1987
Coopers and Lybrand August 1975 - January 1983
Skills
Forecasting, Strategic Planning, Financial Analysis, Process Improvement, Financial Modeling, Business Planning, Budgets, Cross-functional Team..., Healthcare, Strategic Financial..., Mergers, Analysis, Change Management, Managerial Finance, Business Analysis, Business Development, Leadership, Management, Management Consulting, Mergers, New Business Development, Start-ups, Strategy
Education
Syracuse University
BS, Mathematics ; Class Salutatorian (number 2 out of 3, 500 students )
Syracuse University - Martin J. Whitman School of Management
MBA, Finance & Quantitative Methods
XTO Energy February 2013 - Present
iPropsect September 2012 - February 2013
Frac Tech Services August 2010 - September 2012
GameStop April 2007 - August 2010
Planning Systems Inc March 2004 - March 2007
Sprint January 2001 - March 2004
Skills
SQL Server, T-SQL, Database Design, Replication, Mirroring, Performance Tuning, Clustering, Log Shipping, SSIS, Database Administration, SQL, SSRS, Maintenance, Backup & Restore, Cluster, Microsoft SQL Server, SDLC, Data Warehousing, ETL, Business Intelligence, Stored Procedures, Databases, Disaster Recovery, Relational Databases, Data Migration, Visio, Software Documentation, Troubleshooting, DB2, Servers, SharePoint, Data Modeling, IIS, VB.NET, VMware, Virtualization, Active Directory, Windows Server, Maintenance, Cluster Analysis
Education
Tarleton State University 1998 — 2000
Bachelor Science, Computer Information Systems
Tarleton State University 1994 — 1997
Bachelor of Arts, History
Mexia High School 1990 — 1993
Keller Williams Realty, Inc. 2015 - Present
Sprint 2005 - 2014
Education
Tarrant County College 2010 — 2013
Associate's Degree, Associate of Arts
Garden Terrace May 2010 - Present
CHRISTUS Health March 2013 - Present
Broadway Plaza March 2012 - Present
BETHESDA GARDENS March 2010 - July 2011
Sprint August 2007 - February 2010
Skills
Healthcare, Nursing, Hospitals, Cpr Certified, BLS, Home Care, Medical Terminology, Patient Safety, Vital Signs, Healthcare Management, ACLS, EMR, Clinical Research, HIPAA, Medication..., Cerner, CPR Certified
Education
Tyler Junior College 2003 — 2006
CERTIFICATION, Medical Office Management/Administration
Tarrant County College
Occupational Therapy/Therapist
Gray July 2015 - Present
Community Ventures January 2014 - February 2015
B&W Conversion Services, LLC September 2004 - January 2014
Sprint September 1999 - July 2004
Purchase Pro, LLC August 1998 - September 1999
Thiel Audio February 1997 - August 1998
Tower Communications July 1995 - February 1997
Lexmark 1995 - 1996
United States Marine Corps May 1991 - May 1995
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Budgets, Customer Service, Strategic Planning, Project Planning, Research, Formatting Documents, Business Correspondence, Interviews, Internal Communications, Invoicing, Social Media, Military, Newsletters, Office Management, Proofreading, Quality Control, Typing, Visio, Youth Ministry, Time Management, Administrative..., Software Documentation, Supervisory Skills, Training, Data Entry, Process Improvement, Administrative...
Education
Sullivan University
Information Technology
Sullivan University
Information Technology
Tonawanda Senior High School
Sirius XM Radio Inc. December 2014 - Present
Seeking a new opportunity April 2014 - November 2014
Sprint November 2012 - April 2014
Walmart July 2009 - July 2012
The Home Depot March 2006 - October 2008
Slabs custom electronics December 2004 - February 2006
Best Buy November 2001 - July 2004
Skills
sales,sales..., retail, schedules, installtions, forklift operator, reach truck, paller jack, budget, key holder, plumbing, Customer Service, Store Management, Inventory Control, Hiring, Customer Experience, Retail, Forklift Operator, Plumbing, Loss Prevention, Sales, Budgets, Customer Satisfaction, Inventory Management, Leadership, Schedules, Forklift Operation, Management, Employee Training, Team Leadership, Sales Management, Team Building, Merchandising, Profit, Training, Driving Results, Retail Sales, Customer Retention, Time Management, Performance Management, Store Operations, Sales Operations
Education
Tarrant County College 2002 — 2004
Criminal Justice/Safety Studies
The University of Texas at Arlington 2001 — 2002
Criminal Justice/Safety Studies
Easternhills Highschool 1997 — 2001
Diploma, High School/Secondary Diplomas and Certificates
Mosaic Sales Solutions September 2013 - Present
Sprint January 2013 - September 2013
PNC bank August 2012 - December 2012
T-Mobile May 2008 - August 2012
Gameswap November 2007 - May 2008
Skills
Mobile Devices, Mobile Technology, Direct Sales, Quotas, Wireless, Cellular Communications, Customer Experience, Customer Retention, Telecommunications, Wireless Broadband, 4G, Retail Sales, Sales Management, Sales Operations, Customer Satisfaction, Sales Process, Sales
Education
Sullivan University 2004 — 2004
None, Hotel, Motel, and Restaurant Management
Edgewood High School 1999 — 2003
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Aria Health + Wellness Institute December 2014 - March 2015
Cannonfire Photography October 2013 - December 2014
Worth New York July 2005 - September 2012
Tampa Bay Sports Commission April 2000 - August 2001
NFL Players Golf Club October 1999 - April 2000
Sprint April 1997 - October 1999
FleishmanHillard Public Relations and Communications July 1994 - August 1996
Manning Selvage and Lee November 1992 - July 1994
Committee to Elect Justice Leah Sears, Supreme Court of Georgia June 1992 - September 1992
Skills
Public Relations, Integrated Marketing, Marketing Communications, Message Development, Consultative Selling, Brand Management, Branding & Identity, Consumer Behaviour, Event Planning, Marketing Collateral, Luxury Brand Marketing, Partnership Marketing, Sponsorship Relations, Relationship Building, Interpersonal Skills, Cause Marketing, Copywriting, Budgets, Mac OS, Windows, Microsoft Office, Strategic Planning, Media Relations, Sales, Management, Marketing Strategy, Advertising, Publicity, Strategy, Marketing, Leadership
Education
Sweet Briar College 1988 — 1992
Bachelor of Arts (B.A.), International Relations. Economics
Sprint September 2010 - March 2014
Best Buy June 2008 - June 2010
Skills
Telecommunications, Wireless, VoIP, Call Centers, IP, Troubleshooting, CDMA, Computer Network..., Telephony, LTE, Ethernet, Wireless Networking, Account Management, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Customer Oriented, Microsoft Office
Education
Tarrant County College
Yates Technical Consulting Firm August 2014 - Present
AIG May 2015 - Present
Sprint March 2006 - Present
Electronic Arts (EA) April 2015 - May 2015
Skills
Cisco Networking, Home Networking, Web Design, SharePoint Designer, Network Security, Microsoft Excel, Microsoft Word, PowerPoint, CSS Javascript, HTML, InfoPath, Adobe Acrobat, Cisco Routers, Microsoft Exchange, Microsoft Technologies, IPv4, IP Cameras, Computer Security, Troubleshooting, Telecommunications, Networking, Microsoft Office, TCP/IP, Cisco Technologies, Cloud Computing, Technical Support, Databases, Integration
Education
Tarrant County College 1999 — 2002
Computer Science
Dunbar High School 1995 — 1999
Sprint July 2001 - Present
Skills
Telecommunications, Vendor Management, Wireless, GSM, Mobile Devices, Solution Selling, LTE, CDMA, Cellular Communications, Team Building, Customer Satisfaction, Customer Retention, Customer Service, Sales Operations, Account Management, Team Leadership, Direct Sales
Education
Sullivan University 2010 — 2011
Bachelor of Science (BS), Human Resources Leadership, Cum Laude
Sullivan University 2006 — 2009
Associate of Science (AS), Business Administration and Management, General, Cum Laude
CenturyLink 2014 - 2015
CenturyLink 2014 - 2015
Keller Williams Realty December 2005 - October 2010
Sprint July 2008 - February 2010
Qwest Communications October 1998 - February 2005
Skills
Cloud Computing, Data Center..., Hybrid Cloud, Big Data Analytics, Managed Services, Sales, VMware, Data Center, Strategy, Telecommunications, Selling, Enterprise Software, Strategic Partnerships, Solution Selling, Wireless, Sales Operations, Product Management, Salesforce.com, Business Development, Competitive Analysis, VoIP, Marketing, Sales Management, IP
Education
Syracuse University 1986 — 1990
BA, Political Science
Beaver Country Day School
Sprint
Skills
Account Management, CDMA, Call Centers, Customer Satisfaction, Microsoft Office, Telecommunications, Vendor Management
Education
Tarrant County College 2002 — 2006
in progress
American Trust Group Warrentech June 2015 - Present
Mercedes-Benz Financial Services USA LLC March 2015 - June 2015
CFA Entertainment January 2004 - June 2015
Sprint Nextel August 2008 - October 2014
DeSpain Consulting January 2004 - August 2011
Sprint October 2007 - August 2008
Telvista October 2002 - May 2003
Radio Shack INC February 2000 - August 2000
Bank One May 1999 - November 1999
Skills
Windows 9x, Windows XP Professional, Windows Vista, Windows 7, Quickbooks, Excel, Word, Access, Outlook, Power Point, Research Project..., Troubleshooting, Microsoft Excel, Technical Support, Software Documentation, Microsoft Word, QuickBooks, XP, Windows 95, Project Management, Call Centers, Customer Service, Microsoft Office, Visio, Routers, Telecommunications, VoIP, Wireless, Vendor Management, CDMA, Leadership, Active Directory, Customer Satisfaction, Networking, CRM, Blackberry, Customer Retention, Team Leadership, Training, Mobile Devices, Team Building, Customer Experience, Analysis, Coaching, Management, Process Improvement, Program Management
Education
Argosy University 2009 — 2013
Business Administration and Management, General
Tarrant County College 1998 — 1999
N/A, Communications
Sprint October 2009 - Present
Sprint January 2015 - Present
Sprint June 2013 - December 2014
Sprint July 2008 - October 2009
R Solutions November 2007 - July 2008
T-Mobile Inc June 2006 - September 2007
Wal-Mart, Sam's Club May 2005 - June 2006
Skills
Wireless, Telecommunications, Unified Communications, Broadband, Mobile Devices, Wireless Networking, Solution Selling, Customer Retention, Salesforce.com, Blackberry, Customer Satisfaction, Customer Experience, Sales Management, Account Management, Sales, Retail, 4G, Mobile Technology, Coaching, CDMA, Customer Service, Sales Process, Direct Sales, M2M, Managed Services, Sales Operations
Education
Sullivan University 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.5
University of Louisville 2002 — 2008
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
Apple February 2012 - Present
Nokia Mobile Phones October 2011 - February 2012
MarketStar May 2009 - October 2011
Sirius Satellite Radio January 2004 - December 2008
HAVE Home Theater January 2002 - May 2005
Sprint August 1999 - May 2001
Skills
Sales, B2B, Marketing, Retail, Wireless, Customer Service, Direct Sales, Customer Experience, Solution Selling, Consumer Electronics, Product Marketing, Mobile Devices, Automotive, Mobile Technology, Cold Calling, Training
Education
Tarleton State University 1995 — 1996
NA, Business
CHI Saint Anthony Hospital October 2014 - Present
Harbor view medical center June 2011 - April 2015
Sprint 2008 - 2011
Talk learn and communicate 2004 - 2007
Skills
Respiration, Healthcare, Hospitals, Respiratory Care, Respiratory Therapy, Patient Safety, Acute Care, Medical Terminology, Customer Service, BLS, Healthcare Management, Leadership, Critical Care, Microsoft Office, Merchandising, Sales, retail sales, Inventory Management, Purchase Management
Education
Boise State University 2013 — 2014
Bachelor's degree, Respiratory Care Therapy/Therapist
Tacoma Community College 2009 — 2012
Associate's degree, Respiratory Care Therapy/Therapist
Virginia Elks Honor Guard 2002 - Present
Sprint 1993 - 2008
Skills
Event Planning, Strategic Planning, Customer Service, Public Relations, Process Improvement, Music, Music Industry, Volunteer Management, Healthcare, Social Networking, Nonprofits, Microsoft Office, Marketing, Fundraising, Team Building, Change Management, Public Speaking, Sales, Sales Management, Leadership, Event Management, Social Media Marketing, Coaching, Microsoft Excel, Vendor Management, Account Management, PowerPoint, Community Outreach, Training, Software Documentation, Office Management, Business Analysis, Product Management, Leadership Development, Program Management, Staff Development, Analysis, Administration, Project Planning, Policy, Team Leadership, Access, Small Business, Workshop Facilitation, Organizational..., Entrepreneurship, Data Analysis, Management, Time Management
Education
Syracuse University
Bachelor's degree, Elementary Education and Teaching
GE Healthcare IT August 2014 - Present
Thru 2011 - 2014
Canon 2009 - 2011
Thru April 2007 - April 2009
SupplyPro May 2005 - October 2006
Canon September 2001 - May 2005
Sprint 1997 - 1999
MCI 1997 - 1997
Skills
Product Management, Cloud Computing, Start-ups, Product Marketing, Management, SaaS, Business Strategy, Enterprise Software, Analytics, Marketing, Solution Selling, Go-to-market Strategy, Sales, B2B, Sales Management
Education
Syracuse University - Martin J. Whitman School of Management 1999 — 2001
MBA, Marketing
The University of Texas at Austin 1994 — 1997
BS, Computer Science/Electrical Engineering
Sprint October 2007 - Present
Sprint June 2006 - October 2007
Education
Tarrant County College 1987 — 1989
Verizon Wireless 2015 - 2015
Sprint July 2012 - November 2014
Ericsson September 2009 - July 2012
Sprint October 2006 - September 2009
Nextel Partners ( Sprint Nextel Affiliate) December 2000 - October 2006
Skills
RF, Wireless, LTE, RF Engineering, GSM, Telecommunications, 3G, Cellular Communications, CDMA, IP, Network Optimization, EVDO
Education
Syracuse University 2000 — 2001
AT&T October 2008 - Present
Sprint October 2006 - October 2008
Nextel Partners 2001 - 2006
USAF 1997 - 2001
Skills
Telecommunications, Switches, CDMA, Networking, Perl, Software Development, C++, SS7, Routing, SQL, Java, Python
Education
SUNY Polytechnic Institute 2005 — 2008
BS, Computer Science
Sprint 2001 - Present
Education
Tabor College 1971 — 1975
Iron Bow Technologies October 2014 - Present
ePlus inc. October 2013 - October 2014
ePlus Technology October 2007 - October 2013
TEOCO Corporation May 2006 - October 2007
Sprint August 2004 - May 2006
MCI 2003 - 2004
MCI 2002 - 2003
MCI 2000 - 2002
Skills
Security, Servers, Storage, Virtualization, Cloud Consulting, VDI, Consulting, Networking, Trusted Advisor
Education
Syracuse University 1991 — 1995
Bachelor of Arts, Finance
First American Payment Systems January 2014 - Present
First American Payment Systems November 2012 - January 2014
First American Payment Systems May 2010 - November 2012
First American Payment Systems April 2009 - May 2010
Sprint April 2008 - November 2008
Sprint April 2006 - April 2008
Skills
Telecommunications..., Windows 7 Migration, Avaya Site..., Intelligent Call Routing, VMware Mirage, VMware View, Process Improvement, Workforce Management, Customer Service, Customer Satisfaction, Contact Centers, Call Center, Team Building, Team Leadership, Avaya, SharePoint, Telecommunications
Education
University of Phoenix 2013 — 2014
Master of Business Administration (MBA), Information Technology
University of Phoenix 2008 — 2011
Bachelor of Science (B.S.), Information Technology
Tarrant County College 2004 — 2008
Information Technology
Dell Services December 2005 - Present
Prestonwood Baptist Church February 2005 - December 2005
Federal Home Loan Bank of Dallas March 1999 - January 2005
Sprint April 1998 - March 1999
The Stanley Works June 1996 - April 1998
Skills
Windows 2012R2, Windows 2012, Windows 2008R2, Windows 2008, Hyper-V, Servers, Active Directory, Disaster Recovery, Operating Systems, System Administration, VMware, Windows Server, Windows XP, Software Installation, Microsoft Exchange, Citrix Metaframe, Hardware, Troubleshooting, Infrastructure, Technical Support, Firewalls, Citrix Presentation..., Citrix XenApp, Windows 7, Windows 8, Windows 10, Windows 2003
Education
Mohowk Valley Community College 1989 — 1990
Computer Science
sprint Sprint Retention ManagerSprint2002 - Present
Education
Syracuse University 1977 — 1981
KPMG October 2006 - Present
Radiologix 2004 - 2006
Sprint 1999 - 2004
Erath County Senior Citizens, Inc 1900 - 1900
Skills
Microsoft Excel, Outlook, Microsoft Office, Project Management, PowerPoint, Microsoft Word, Customer Service, Event Planning
Education
Tarleton State University 1989 — 1993
Bachelor of Business Administration (B.B.A.), Business Administration
Stephenville High School 1987 — 1989
Navasota High School 1985 — 1987
Jefferson County Public Schools July 2012 - Present
Jefferson County Public Schools December 2005 - June 2012
Keane, Inc December 2002 - November 2005
Lightyear Communications Inc. November 1998 - November 2001
BellSouth Long Distance April 1996 - October 1998
Sprint January 1989 - April 1996
Skills
Staff Development, System Administration, Software Documentation, Servers, Networking, Switches, Technical Support, Access, Routers, Hardware, Software Installation, Management, Project Management, Printers, Information Technology, Antivirus, Data Center, Cisco Technologies, Instructional Design, K-12, Educational Leadership
Education
Sullivan University 2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
University of Louisville 1984 — 1988
BSBA, Management Decision Information Systems
University of Louisville 1983 — 1986
Associate of Science (A.S.), Data Processing Technology
Seneca High School 1981 — 1983
Arbonne International 2009 - Present
Medco Health 2009 - 2009
Sprint October 1999 - August 2008
Sprint Nextel 1985 - 2008
Sprint June 1987 - October 1999
Sprint February 1985 - June 1987
Skills
Leadership, Management, Performance Management, Recruiting, Team Building, Sales Operations, Project Management, Telecommunications, Employee Relations, Call Centers, Forecasting, Budgets, Customer Service, Time Management, Product Development, Business Process, Business Planning, Wireless, Customer Satisfaction, Process Improvement, Troubleshooting, Vendor Management
Education
Tarrant County College
General Studies
Samsung Telecommunications America July 2013 - Present
Sprint March 2009 - July 2013
Sprint November 2004 - February 2009
Sprint February 2002 - February 2004
Sprint October 2001 - February 2002
Nortel Networks January 1999 - September 2001
Skills
Multi-channel Marketing, Vertical Marketing, Field Marketing, Strategic Partnerships, Product Marketing, Project Management, Marketing Communications, Competitive Analysis, Direct Marketing, Product Management, Marketing Strategy, Mobile Devices, Strategy, Product Launch, Telecommunications
Education
Tarleton State University 1995 — 1999
Bachelor of Science, Business / Marketing
Ericsson December 2008 - February 2012
Sprint January 1999 - March 2008
Geotek Communications July 1995 - October 1998
Education
Syracuse University
Sprint PCS November 1996 - Present
Sprint 2004 - 2006
Sprint 2003 - 2004
Sprint 2000 - 2003
Sprint 1996 - 2000
Education
Tarrant County College 1994 — 1996
Sprint PCS
Sprint July 1997 - Present
Education
SUNY Polytechnic Institute 1995 — 1997
CenturyLink November 2014 - Present
CenturyLink August 2010 - November 2014
Smart City Telecom January 2007 - September 2010
Embarq February 2005 - September 2007
Embarq 2004 - 2007
Sprint 2004 - 2007
Goulds Pumps 1988 - 1999
Skills
MPLS, Unified Communications, Ethernet, Telecommunications, Project Management, SIP Trunking, CPE, Wireless, WAN, Telephony, SIP, VoIP, Leadership, Managed Services, Solution Selling, Co-location, Broadband, IP, Cloud Computing, Sales, Call Centers, Sales Process, Hosted Services, Network Design, Direct Sales, Enterprise Software, PRI, Switches, Account Management, Networking, Metro Ethernet, Long Distance, Salesforce.com, Cisco Technologies, T1, Sales Operations, Avaya, Selling, Security, Data Center, Optical Fiber, Private Line, Frame Relay, Management, Internet Services
Education
Syracuse University 1987 — 1990
T-Mobile October 2009 - Present
Sprint May 2002 - October 2009
Pegasus Communications June 2001 - July 2002
SBC October 1995 - April 2001
SBC 1995 - 2001
Cellular One 1995 - 2001
Skills
Account Management, Call Center, Call Centers, Cellular Communications, Customer Experience, Customer Retention, Customer Satisfaction, Direct Sales, Mobile Devices, Sales, Sales Management, Sales Operations, Solution Selling, Telecommunications, Wireless
Education
Syracuse University 1991 — 1995
Bachelor of Arts (B.A.), Psychology
Sprint August 2013 - Present
Ericsson June 2007 - August 2013
Sprint Nextel August 2005 - February 2007
Expert Wireless Solutions 2003 - 2005
Skills
EVDO, CDMA, Wireless, Network Optimization, LTE, iDEN, 4G, Network Performance, CDMA2000, RF Engineering, Telecommunications, Communications Audits, UMTS, WCDMA, Cellular Communications, RF
Education
Syracuse University 2001 — 2003
Master of Science (MSc), Computer Engineering
Cal Poly State University September 2006 - Present
Steadfast Innovation, LLC May 2012 - Present
Simex 2000 - Present
Bethel College August 1997 - May 2006
Sprint January 1993 - August 1997
Skills
Agile, Design Patterns, Android, TDD, Java, Software Engineering, Web Applications, Object Oriented Design, Linux, C++, Test Driven Development, Agile Methodologies, Java Enterprise Edition, HTML, Eclipse, C, Mobile Applications, Software Project..., Artificial Intelligence, Android Development, Computer Science, Programming, MySQL, Teaching, Git, Pair Programming, Software Documentation, XML, Distributed Systems, Software Development, Test Metrics
Education
The University of Kansas 2004 — 2006
PhD, Software Engineering
The University of Kansas 1991 — 1993
M.S., Computer Science
Tabor College 1986 — 1990
B.A., Math and Computer Science
Sprint April 2003 - Present
Education
Syracuse University
Master of Business Administration (M.B.A.), Controllership and Management
ATT Stadium August 2008 - Present
Sprint September 2001 - June 2014
Skills
Telecommunications, Wireless, CDMA, Mobile Devices, LTE, IP, Managed Services, Solution Selling, Unified Communications, Call Centers, VoIP
Education
Tarrant County College
Associate's of Applied Science in Management, Business, Management, Marketing, and Related Support Services
Konica Minolta Business Solutions U.S.A., Inc. February 2011 - 2012
Member Insurance Agency, Inc 2007 - January 2010
Clearwire 2009 - 2010
OfficeMax 2005 - 2007
SunCom Wireless 2002 - 2004
Sprint 1998 - 2002
Sprint PCS 1998 - 2002
Skills
Strategic Partnerships, Sales Process, B2B, Direct Sales, Account Management, Management, Sales Management, Advertising, Cold Calling, Leadership, Sales Operations, New Business Development, Selling, Enterprise Software, P&L Management, Strategy, Sales, Solution Selling, Retail, Business Development
Education
University of Dayton 1977 — 1979
communications
Susquehanna University 1976 — 1977
communications
Customs and Border Protection 2008 - Present
U.S. Department of State 2001 - 2008
Sprint 1998 - 2002
Skills
Government, Program Management, Security, IT Strategy, PMP, Requirements Analysis, IT Management, ITIL, Integration, Business Analysis, Project Management, Proposal Writing, Certified Scrum Master..., Change Management, Enterprise Architecture, Governance, Management, Process Improvement, Requirements Gathering, SDLC, Software Development, Software Project..., CMMI
Education
University of South Carolina - Darla Moore School of Business 1993 — 1996
MBA, International
University of South Carolina-Columbia 1992 — 1996
MIBS, Masters International Business, Japanese
Syracuse University 1986 — 1990
Bachelor's degree, International Relations
Berkshire Hathaway HomeServices New England Properties January 2007 - Present
Fairfield County Real Estate Company November 1994 - January 2007
Sprint February 1983 - March 1994
The David Susskind Show January 1980 - December 1980
Skills
Sellers, Buyer Representation, Real Estate, Listings, Real Estate Transactions, Relocation, First Time Home Buyers, Condos, Short Sales, Single Family Homes, New Home Sales, Luxury, Investment Properties, Residential Homes, Relocation Buyers, ABR, Waterfront, Buyers, e-PRO, Move Up Buyers
Education
Syracuse University 1976 — 1979
B.S., Television and Radio
Walworth Barbour American International School in Israel 1971 — 1974
ViaWest July 2009 - Present
ntta'verio July 2006 - July 2009
Sprint January 1999 - September 2003
Skills
Data Center, Virtualization, Disaster Recovery, Cloud Computing, Co-location
Education
Tarleton State University 1978 — 1982
B.S., Electrical
DR Horton 2014 - Present
Rackspace, the Open Cloud Company July 2013 - March 2014
DR Horton 2014 - 2014
CORT Business Services March 2012 - May 2013
ATC Logistics & Electronics (ATCLE) January 2011 - March 2012
Sprint August 2010 - January 2012
Bayview Financial 2002 - 2008
Skills
Active Directory, Troubleshooting, DHCP, Switches, Software Documentation, Help Desk Support, A+ Certified, Software Installation, Windows, Windows Server, Windows 7, TCP/IP, System Administration, Networking, Microsoft Office, Microsoft Excel, Cisco Technologies, Problem Solving, Excel, Documentation, Word, Outlook, Team Building, Cisco, Windows Server 2003, Cisco Routers, Network Load Balancing, Firewalls, Cisco Networking, Cloud Computing, Information Security, Microsoft Exchange, Dell PowerEdge Servers, Information Technology, CompTIA A+, Technical Support, Servers, DNS, Microsoft Certified...
Education
Tarrant County College 2013 — 2015
IT Security, Information Technology
TechSkills 2008 — 2011
MCSE Certification, Information Technology
Skyline High School 1990 — 1994
AT&T December 2010 - Present
Lucent Technologies August 2008 - December 2010
Ericsson 2008 - 2008
Sprint 2007 - 2008
Skills
UMTS, LTE, Actix, GSM, TEMS, HSPA, MapInfo, Microwave, RF design, Atoll, Antennas, Optimization, CDMA, TEMS Investigation, 3G, RF Engineering, WCDMA
Education
Swami Ramanand Teerth Marathwada University 1996 — 2001
BE, Electronics
TW Installations 2010 - 2014
Sprint 2005 - 2009
E F and I Service Inc. 2003 - 2005
Butler Telecom 1997 - 2003
Tele-Tech Inc 1996 - 1997
CDI Corporation 1996 - 1996
TCI 1996 - 1996
Butler Telcom 1995 - 1996
CDI Corporation 1994 - 1994
Butler Telcom 1994 - 1994
Skills
Telecommunications, GSM, Switches, VoIP, IP, Testing, Wireless, RF, 3G, Mobile, Transmission, Cellular, Cabling, Routers, Fiber Optics, Ethernet, LAN/WAN, Vendor Management, Documentation, CDMA, SS7, Lucent, UMTS, 2G, Cisco, DWDM, RNC, UTRAN, Iron Work, Cisco Technologies, Cellular Communications, Computer Network..., Software Installation, LTE, Telephony, SDH, Mobile Devices, LAN-WAN, Broadband, Troubleshooting, Microwave, Software Documentation, Optical Fiber, T1
Education
TeleTech School of Basic Installation
Southwestern Bell basic central office installation TP 76300
Butler Telecom Central Office Installation School
Ericsson network installation
Tarrant County College
Associate Degree
Independent Telecommunications Professional January 2015 - Present
Ericsson March 2014 - Present
Ericsson April 2013 - Present
Ericsson August 2011 - Present
Ericsson September 2009 - July 2010
Sprint April 2005 - September 2009
Nextel January 1999 - April 2005
Nextel 1999 - 2005
Skills
Wireless, WiMAX, Switches, Program Management, Networking, CDMA, Technical Support, Software Installation, Engineering, Troubleshooting, EVDO, 4G, LTE, VoIP, Leadership, Testing, Cellular Communications, IP, Project Management, Network Design, Telecommunications
Education
Tarrant County College 1991 — 1993
None, Computer Science
University Research Company/Center for Human Services February 2011 - Present
Near East Foundation (NEF) May 2010 - June 2010
American Councils for International Education August 2006 - June 2009
American Councils for International Education August 2003 - August 2006
PAE July 1998 - July 2002
New Hope Communications July 1995 - June 1998
Sprint 1994 - 1995
Sprint 1994 - 1995
Skills
Grants, Analysis, English, International Relations, NGOs, Nonprofits, Budgets, Grant Writing, Research, Program Evaluation, Proposal Writing, Policy Analysis, International..., Public Policy, Training, Qualitative Research
Education
Syracuse University - Maxwell School 2009 — 2010
Master's Degree, Public Administration
The University of Kansas 1988 — 1992
Bachelor's Degree, Slavic Languages and Literatures
TSA April 2010 - Present
Band looney Tunes January 2011 - January 2015
Life Care Centers of America March 2008 - April 2010
Wyoming.Com October 2001 - February 2005
Sprint March 1998 - February 1999
Nicholville Telephone Company March 1986 - February 1998
Skills
Unix, Microsoft Excel, System Testing, Security, Project Management, Maintenance Management, Safety Management..., Telecommunications, Telephone Skills, Army, Wireless Networking, Cellular Communications, Firewalls, Troubleshooting, Nursing Homes, Fiber Optics, ATM networks, Microwave Radios, Computer Network..., Patrol, Surveillance, Military, Supervisory Skills, Leadership, Management, Emergency Management, Analysis, Training, Public Speaking, Software Installation, Customer Service, Team Building, Team Leadership, Microsoft Office, Sales, Leadership Development, Strategic Planning, Program Management, Security Clearance, Operations Management, Sales Management
Education
SUNY Canton 1993 — 1996
Advanced Emergency Medicine AEMT-3, Emergency Care Attendant (EMT Ambulance), 4.0
TXU Energy September 2008 - Present
Energy Future Holdings August 2008 - September 2013
Saxon Mortgage March 2007 - August 2008
Sprint June 1999 - August 2005
Skills
Energy, Process Improvement, Energy Markets, Change Management, Business Process..., SAP, Sales, Data Analysis, Quality Assurance, Visio
Education
Tarrant County College
Bank of America February 2005 - Present
Sprint June 2001 - February 2005
Skills
Mortgage Lending, Banking, Loans, Credit, Retail Banking, Customer Experience, Process Improvement, Customer Satisfaction, Mortgage Banking, Risk Management, Project Management, Call Centers, Business Analysis, Analysis, Vendor Management, Leadership, Training, Operations Management, Business Process..., Workforce Management, Troubleshooting, Operational Risk..., Relationship Management, Team Leadership, Customer Retention, Mortgage Servicing, Team Building, Customer Service, CRM, Coaching, Loan Servicing, Management, Sales, Change Management, Data Analysis, Quality Assurance, Access, Program Management, Software Documentation, Cross-functional Team..., Telecommunications, Microsoft Office
Education
Tarleton State University 2013 — 2014
Master of Business Administration (MBA), Business Administration, 4.0
Jason's Deli August 2013 - Present
SA IT Services December 2012 - August 2013
Sprint June 2011 - March 2012
Skills
Process Improvement, Troubleshooting, Team Leadership, Project Planning, Inventory Management, Computer Hardware
Education
Tarrant County College 2010 — 2011
Certificate of Completion, Information Technology Support
Fossil Ridge High School
XTO Energy August 2014 - Present
Sprint January 2013 - March 2014
Cowtown sports bar and grill September 2008 - March 2011
Skills
Research, Matlab, Microsoft Office, C++, PowerPoint, Microsoft Excel
Education
University of North Texas 2007 — 2013
Bachelor's degree, Sociology
Tarrant County College 2007 — 2011
Associate's degree, Behavioral Sciences
Université Stendhal (Grenoble III) 2007 — 2007
French, 4.0
AmTrust North America May 2006 - Present
SPRINT October 2005 - May 2006
GREAT OAK MORTGAGE COMPANY, LC August 2003 - August 2004
PREVIEW GRAPHICS SYSTEMS February 2001 - December 2001
ZURICH U.S January 1998 - January 1999
CENTRUM MANAGEMENT CORP January 1997 - January 1998
CIGNA Property & Casualty Insurance Company January 1993 - January 1997
ST. Paul INSURANCE COMPANIES January 1987 - January 1993
Skills
Underwriting, Property & Casualty..., Insurance, Workers Compensation, Commercial Insurance
Education
Tarrant County College
Business, Accounting, Computer Literacy
Liberty Mutual Insurance June 2008 - Present
Americredit Financial Services June 2006 - May 2008
Sprint October 2003 - June 2006
Education
University of North Texas 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Applied Technology and Performance Improvement
Tarrant County College 2011 — 2013
Associate of Science (A.S.), Busines
Sprint October 2003 - June 2013
Sprint October 2003 - June 2013
Skills
Troubleshooting, System Administration, Networking, Microsoft Excel, Windows 7, Call Centers, Telecommunications, Team Leadership, Windows, Computer Network..., Customer Service, Wireless Networking, Microsoft Office, Access, Leadership, Visio, Wireless, Data Analysis, Health Coaching
Education
Texas Woman's University 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Health and Wellness, General
Tarrant County College 2004 — 2013
Verizon Wireless February 2014 - Present
Sprint October 2011 - February 2014
Finish Line November 2009 - December 2011
Skills
Customer Service, Telecommunications, Sales, Wireless, Social Media
Education
Tallahassee Community College 2012 — 2013
Associate of Arts (A.A.), Computer Engineering and Computer Science
Sprint 2007 - 2007
Sprint 2006 - 2007
Sprint 2005 - 2006
Sprint 2004 - 2005
Sprint 2004 - 2005
Sprint 2004 - 2004
Skills
Technical Support, Sales, Customer Service, Business Analysis, Software Quality..., Software testing, B To B sales, Building Relationships, Strategic Planning, System Applications, Refining Processes, P2K, Amdocs Clarify, Client Issue Resolution, Acct Mgmt, Root Cause Analysis, CTMS, Testing, B2B
Education
The University of Texas at Arlington 2001 — 2003
Bachelor's Degree, Management Information Systems, General
Tarrant County College 1999 — 2001
Associate's Degree, Business Administration and Management, General
Sprint April 2014 - Present
Ericsson November 2012 - April 2014
Ontario Research and Innovation Optical Network (ORION) March 2012 - November 2012
Telstra December 2008 - November 2011
Skills
Telecommunications, Wireless, VoIP, Troubleshooting, IP, Cisco Technologies, Project Management, Network Design, Customer Service, Microsoft Office
Education
Swinburne University of Technology 2005 — 2008
Computer Systems Engineering