Sprint Company
Industry: Telecommunications company
DescriptionSprint Corporation is an American telecommunications company that provides wireless services and is an internet service provider. It is the fourth-largest mobile network operator in the United States and serves 54 million customers as of October 2017. Customer service: 810 1 817-698-4199 Headquarters: Overland Park, Kansas, United States Subsidiaries: Boost Mobile, Virgin Mobile USA, CEO: Michel Combes (May 31, 2018–), Marcelo Claure (Aug 11, 2014–)
Sprint List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sprint. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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28,278 Sprint employees in database. Find out everything there's to know about Sprint employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sprint Employees
Sprint February 2015 - Present
Sprint August 2014 - January 2015
US Cellular September 2013 - August 2014
Best Buy October 2012 - September 2013
Alpine Bank Illinois April 2013 - June 2013
Verizon Wireless November 2007 - July 2012
Quality Cellular, Inc. January 2006 - October 2007
Skills
Wireless, Cellular Communications, Customer Experience, Mobile Devices, Customer Satisfaction, Sales, LTE, CDMA, Cold Calling, Retail, Networking, Solution Selling, M2M, Mobile Technology, Mobile Communications, Troubleshooting, Retail Sales, Wireless Broadband, 4G, Smartphones, WiFi, Call Centers, Customer Retention, Telecommunications
Education
University of Phoenix 2008 — 2013
Information Technology, 3.0
Thomas Jefferson High 2001 — 2005
High School
Kelly Services September 2015 - Present
Modis March 2014 - September 2015
Pionear Recruiting July 2012 - February 2014
Sprint December 2009 - July 2012
Skills
Recruiting, Applicant Tracking..., Talent Acquisition, Technical Recruiting, Staffing Services, Screening Resumes, Internet Recruiting, Temporary Placement, Temporary Staffing, Onboarding, Contract Recruitment, Sourcing, Human Resources
Education
University of Phoenix 2012 — 2016
Bachelor of Science (BS), Business Management
University of Phoenix
Sprint January 2015 - Present
hhgregg 2009 - 2011
O'Reilly Auto Parts 2005 - 2009
Skills
Organizing, Sales Management, Inventory Management, Training, Direct Sales, Hiring, Customer Satisfaction, Account Management, Sales, Teamwork, Retail, Networking, Leadership, Marketing, Customer Service, Employee Training, Merchandising, Loss Prevention, Customer Retention, Store Management, Profit
Education
University of Phoenix 2006 — 2008
Marketing
Sprint 2010 - Present
U.S. Financial 2008 - 2012
Jim Nail Enterprises January 2006 - January 2008
American Mortgage Group, Inc. January 2006 - January 2007
Skills
Customer Service, Technical Support, Management, Sales Management, Microsoft Office, Office Management, Office Administration, Web Design, Web Development, Sales Operations, Information Technology, Music Industry, Graphic Design, Policy, HR Policies, Consultative Sales..., Business Planning, Small Business, Leadership, Property Management, Payroll, Marketing, Sales, Analysis, Networking, Wireless, Business, Retail, Customer Experience, Social Networking, Negotiation, Pricing, Inventory Management, Contract Negotiation, Tenant, Property
Education
University of Phoenix 2010 — 2014
Bachelor of Business Administration (B.B.A.), International Business/Trade/Commerce, 3.9 GPA
Success Real Estate School 2007 — 2007
Real Estate License
Department of the Navy October 2014 - Present
U.S. Department of Veterans Affairs May 2014 - October 2014
U.S. Department of Veterans Affairs June 2011 - May 2014
U.S. Department of Veterans Affairs February 2009 - June 2011
Sprint July 2004 - August 2008
Skills
Outlook, Microsoft Word, Procurement, Administrative..., Database Administration, Travel Management, Time Management, Schedule Control, Records Management, Logistics, Supervisory Skills, Military, Microsoft Office, Customer Service, Program Management
Education
University of Phoenix 2009 — 2011
Bachelor of Business Administration (B.B.A.)
Tata Consultancy Services August 2014 - Present
UST Global February 2014 - July 2014
IBM October 2010 - February 2014
Apollo Consulting Group, LLC June 2009 - October 2010
Applied Computer Solutions August 2007 - June 2009
IBM February 2007 - July 2007
US Dept. of Veterans Affairs May 2003 - January 2007
Sprint December 2002 - May 2003
S.A.T.S. February 2002 - July 2002
Sun Microsystems February 2001 - July 2002
Skills
Cloud Computing, Cloud Security, Hybrid Cloud, Private Cloud, System Architecture, Enterprise Architecture, Server Architecture, Infrastructure, Data Center, IT Strategy, Unix, High Availability, Disaster Recovery, Virtualization, Sun, Solaris, VMware, AIX, Linux, RedHat, Storage, Solution Architecture, Enterprise Software, SAN, Servers, Storage Area Networks, Cluster, Integration, Pre-sales, Oracle, ITIL, Security, NetApp, Architecture, Red Hat Linux, System Deployment, LDAP, VMware ESX, NAS, VPN, IT Service Management, Shell Scripting, Data Migration, Windows Server, Project Management, vSphere, VMware Infrastructure, Network Security, Unix Shell Scripting, Enterprise Storage
Education
University of Phoenix 1998 — 1999
Bachelor of Applied Science (BASc), Business Administration and Management, General
Clarke Academy 1973 — 1976
High School Diploma
T-Mobile March 2015 - Present
LG Electronics March 2011 - February 2015
Barnes Distribution January 2009 - March 2011
Sales Representative November 2008 - May 2009
ThyssenKrupp January 2006 - January 2009
Sprint August 2003 - May 2006
AT&T Mobile Tel January 2002 - August 2003
Skills
Sales Operations, Key Account Management, Sales Management, B2B, Direct Sales, Account Management, Sales Process, Product Marketing, Key Account Development, Channel Partners, Sales, New Business Development, Competitive Analysis, Pricing, International Sales, Customer Satisfaction, Mobile Devices
Education
University of Phoenix 2014 — 2019
Bachelor's Degree, Marketing/Marketing Management
Creative Living Options March 2014 - Present
Creative Living Options March 2014 - Present
Law Office of Richard E. Lehreld June 2008 - Present
Sprint September 2011 - May 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Event Planning, Public Speaking, Microsoft Word, Research, Nonprofits, PowerPoint, Social Media
Education
University of Phoenix 2012 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Sprint February 2014 - Present
Sprint September 2010 - February 2014
Sprint July 2006 - September 2010
Sprint November 2004 - July 2006
Skills
Sales, Operations Management, B2B, Long-term Customer..., Relationship..., Coaching, Business Development, Account Management, Customer Satisfaction, Performance Management, Budgets, Troubleshooting, Contract Negotiation, Customer Retention, Project Management, Strategic Planning, Negotiation, Leadership, Customer Service, Call Centers, Sales Operations, Direct Sales, Telecommunications, Strategy, Solution Selling, Wireless, Sales Process, Salesforce.com, Cold Calling, Customer Experience, Vendor Management, Managed Services, Team Leadership, Unified Communications, Cross-functional Team..., Sales Management, Team Building, Management, Mobile Devices, Process Improvement
Education
University of Phoenix-Central Florida Campus 2007 — 2012
BSBM, Business Administration and Management, General
Contact Center September 2014 - Present
Sprint 2008 - 2013
Sprint December 2006 - December 2008
Sprint 2005 - 2006
Sprint 2004 - 2005
Sprint 2000 - 2003
Sprint 1997 - 2000
Skills
HTML, Strategic Planning, Editing, Team Building, Project Management, Social Media, Microsoft Office, Instructor-led Training, Payroll, Leave of Absence, Access, Employee Relations, Recruiting, Training, Human Resources, Leadership Development, Onboarding, Program Management, New Hire Orientations, Analysis, Process Improvement, Time Management, FMLA, Operations Management, PeopleSoft, Coaching, Policy, Performance Management, Employee Benefits, Call Centers, Talent Management, Employee Engagement, HRIS, Employee Training, Hiring, HR Policies, Performance Appraisal, Interviews, Organizational...
Education
University of Phoenix 2013 — 2014
Master's Degree, Human Resources Certificate
University of Phoenix
Bachelor of Business Administration (BBA), Business Management
Manual High School
Sprint December 2013 - Present
Germantown Property LLC May 2013 - Present
U.S. Bank June 2012 - December 2013
AT&T Cellular Mobility April 1999 - May 2012
RadioShack June 1998 - March 1999
Skills
Sales Operations, Sales, Management, Sales Management, Customer Service, Team Leadership, Marketing Strategy, Team Building, Microsoft Office, Mobile Devices, Loans, Training, Marketing, Customer Experience, Banking, Operations Management, Wireless, Time Management, Account Management, Retail, Retail Banking, Lines Of Credit, Credit Cards, Savings, Inventory Management, Telecommunications, Electronics, Cellular Communications, Networking, Analysis, Vendor Management, Negotiation, Budgets, Coaching, Cold Calling, Customer Relations, Direct Sales, Payment Card Processing, DDA compliance, Secured Financing, Leasing, Vehicle Leasing, Cellular, LTE, Mobile, Salesforce.com, Office 365, Lync, Point of Purchase, M2M
Education
University of Phoenix 2009 — 2011
BS
AT&T Mobility December 2007 - Present
Centennial Wireless 2007 - 2009
Sprint 2004 - 2007
Skills
Direct Sales, Sales Process, Sales Operations, Managed Services, Telecommunications, Wireless, Solution Selling, Public Relations, Mobile Devices, Sales, Customer Retention, VoIP, M2M, Sales Management, Customer Satisfaction, Quotas, Account Management, Management
Education
University of Phoenix 2003 — 2005
Master of Business Administration (M.B.A.), Global Management
University of Puerto Rico-Rio Piedras 1994 — 1999
Bachelor of Business Administration (B.B.A.), Marketing
CenturyLink April 2011 - December 2014
CenturyLink (Embarq, Sprint) February 2003 - April 2011
Sprint February 2001 - February 2003
Skills
Telecommunications, Wireless, Marketing, Marketing Communications, Marketing Strategy, Public Relations, Product Management, Account Management, Strategic Partnerships, Media Relations, Product Marketing, Salesforce.com, Call Centers, Cross-functional Team..., Strategic Planning, Competitive Analysis, Customer Service, Direct Sales, Managed Services, Strategy, Public Speaking, Management, Sales Operations, Sales Management, Solution Selling
Education
University of Phoenix 2001 — 2003
Master of Business Administration (MBA), Business Administration and Management, General
University of South Florida 1982 — 1985
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
FedEx August 2013 - Present
United States Marine Corps August 2008 - June 2012
Sprint March 2006 - September 2008
Skills
Management, Leadership, Creative Problem Solving, Human Resources, Customer Service, Customer Retention, Sales Management, Salesforce.com, Sales, Team Building, Teamwork, Communication, Problem Solving, Microsoft Word, Microsoft Office, Microsoft Excel
Education
University of Phoenix 2013 — 2016
Amy Amidei February 2009 - Present
Sprint October 1999 - February 2009
Skills
Entrepreneurship, Call Centers, Process Improvement, Wireless, Social Media Marketing, Business Analysis, CDMA, Online Marketing, Strategic Planning, Telecommunications, Broadband, Business Strategy, Fraud Detection, Corporate Fraud, Credit Card Fraud, Identity Theft, Strategic Partnerships, Strategy, Start-ups
Education
University of Phoenix 2007 — 2007
Mount Carmel High School 1986 — 1989
CJKK April 2012 - Present
Kaneohe Neighborhood Board June 2010 - Present
Sprint December 2009 - Present
Education
Argosy University Honolulu 2012 — 2014
Bachelor's degree, Psychology
University of Phoenix 2010 — 2011
Associate's degree, Psychology
Hewlett-Packard January 2015 - Present
CenturyLink February 2014 - May 2014
Allscripts July 2013 - January 2014
BB&T November 2010 - July 2013
BB&T September 2009 - January 2011
EMBARQ/SPRINT June 2004 - December 2008
Sprint November 2001 - June 2004
Sprint January 2000 - November 2001
Sprint March 1999 - January 2000
Skills
PeopleSoft, Human Resources, Call Centers, Customer Service, Telecommunications..., Accounts Payable, Process Improvement, Project Coordination, Contract Negotiation, Sales Operations, Account Reconciliation, Sales, Banking, Quality Assurance, IT Operations, Network Engineering, RFP, SAP, VoIP, Telecom Expense..., Order Management, IT Audit, Data Entry, Cisco Call Manager, WebEx, Oracle, RFP preparation, Sales Support, Reconciliation, NGN, Sales Coach, Inside Sales, Vendor Audit, Circuits, Inventory Management, IPT, Templates, Forecasting, Master Scheduling, Load Control
Education
University of Phoenix 2012 — 2013
Master of Business Administration (MBA), Management
Tarboro High School 1989 — 1993
College Prep
USAA March 2014 - Present
DJ Kick It October 2012 - Present
BBVA March 2013 - March 2014
Chase March 2011 - March 2013
Wells Fargo March 2007 - July 2010
Ignite-SA Magazine February 2008 - May 2010
Sprint September 2005 - February 2007
Skills
Bilingual Communications, Marketing, CrossFit, Fitness Instruction, Public Relations, Public Speaking, Customer Service, Customer Satisfaction, Customer-focused Service, New Business Development, Financial Planning, Team Leadership, Employee Training, Sales Management, Retail Sales, Retail Banking, Recruiting, Leadership, Management, Sales, Finance, CRM, Banking, Relationship Building, Advertising, Social Media, Online Advertising, Loans, Retail, Credit, Financial Services, Small Business, Customer Retention, Business Planning, Investments, Human Resources, Customer Experience, Marketing Strategy, Coaching, Business Strategy, Relationship Management, Team Building, Social Networking, Microsoft Office, Social Media Marketing
Education
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.), Marketing
University of Phoenix 2008 — 2010
Bachelor of Business Administration (B.B.A.), Marketing
Allegro Development Corporation August 2011 - Present
Sprint July 2006 - August 2011
Verizon July 2004 - August 2006
MCI Corporation June 2003 - July 2004
Skills
Software Implementation, Microsoft SQL Server, Enterprise Software, SQL, Requirements Analysis, Databases, SDLC, Quality Assurance, Telecommunications, Troubleshooting, Management, Business Analysis, Integration, Training, Product Management, Business Process, Process Improvement, Oracle, Technical Support
Education
University of Phoenix 2007 — 2009
Bachelor's Degree, Business Administration and Management, General
Faith Academy 1989 — 2000
High School, High School/Secondary Diplomas and Certificates
blue crab crossfit August 2015 - Present
Tecore Networks January 2015 - Present
Softlink LLC September 2013 - August 2014
Cricket Communications April 2012 - May 2013
Ericsson January 2010 - March 2012
Sprint 2005 - January 2010
Nextel August 1998 - September 2005
Vanguard Cellular Systems, Inc. August 1996 - September 1998
US Army November 1988 - February 1996
Skills
CDMA, LTE, WiMAX, SS7, iDEN, Telecommunications, Network Design, Switches, Network Engineering, Wireless Networking, Cellular Communications, Wireless, Cisco Technologies, EVDO, 3G, Computer Network..., 4G, Networking, Troubleshooting, RF, IP, GSM, Microwave
Education
University of Phoenix
BS- Information Technology, Information Technology
Sprint March 2012 - Present
Skills
Microsoft Excel, Networking, Visual Basic, Customer Service, Customer Satisfaction, Customer Retention
Education
University of Phoenix 2014 — 2017
Associate of Arts, Programming Certificate (Undergraduate), Computer Programming/Programmer, General, none
Sprint February 2015 - Present
U.S. Department of the Treasury May 2013 - February 2015
Acclaris February 2012 - March 2013
Skills
Process Improvement, Customer Service, Training, Team Building, Vendor Management, Access, Analysis, Data Analysis, Human Resources, Recruiting, Software Documentation, Teamwork, Coaching, Outlook
Education
University of Phoenix 2009 — 2011
Psychology
Sprint Nextel August 2010 - Present
AT&T June 2006 - August 2010
Select Office Solutions May 2006 - June 2006
Mariners Church May 2005 - May 2006
Sprint October 1991 - July 2004
Sprint 1992 - 1996
Skills
Project Planning, Management, Program Management, Project Management, Leadership, Telecommunications, PMP, Organizational..., Analysis, Wireless, Service Delivery, Sales, Account Management, Troubleshooting, Direct Sales, Service Assurance, Integration, Business Process, Mobile Devices, Technical Support, Team Leadership, VoIP, Professional Services, Time Management, Managed Services
Education
Keller Graduate Management School 2010 — 2013
MBA with an Information Systems Management Certificate
University of Phoenix 1993 — 1995
BSBA
University of Phoenix 1987 — 1995
BSBA, Business Administration
Mobridge High School 1984 — 1987
High School
AT&T Mobility May 2013 - Present
AT&T Mobility October 2009 - April 2013
AT&T Mobility November 2007 - September 2009
Cingular October 2006 - November 2007
Sprint 2002 - 2003
Skills
Wireless, Cellular Communications, Telecommunications, 4G, LTE, CDMA, Mobile Devices, GSM, Quotas, UMTS, M2M, T1, CRM, Customer Experience, Sales Operations, Sales, Account Management, Customer Service, Management, Sales Management
Education
University of Phoenix-Puerto Rico Campus 2013 — 2015
Business Administration and Management, General
Universidad de Puerto Rico 2004 — 2006
Marketing/Marketing Management, General
Universidad Politecnica de Puerto Rico 2001 — 2004
Industrial Engineering
Sprint June 2011 - Present
Sprint March 2006 - June 2011
Sprint June 2001 - March 2006
Sprint July 1995 - May 2001
Sprint December 1991 - July 1995
Progressive Insurance September 1986 - November 1991
US Army January 1979 - January 1983
Skills
Customer Satisfaction, Wireless, Program Management, Call Centers, Vendor Management, Telecommunications, Cross-functional Team..., Customer Experience, Process Improvement, Business Analysis, Business Process..., PMP, PMO, Management, Team Leadership
Education
University of Phoenix 2000 — 2002
BS - Business Mgmt, General Business and Accounting
American Health Care August 2013 - Present
Rabobank, N.A. June 2011 - August 2013
TASQ Technology June 2007 - May 2011
TASQ Technology December 2001 - June 2007
TASQ Technology April 2001 - December 2001
Fiber Communications DBA NetStream April 2000 - January 2001
Sprint January 1998 - April 2000
Sprint January 1995 - January 1998
Skills
Business Analysis, SDLC, Requirements Gathering, Business Requirements, Project Planning, Testing, Quality Assurance, Project Management, Visio, IT Management, Program Management, Resource Management, Process Improvement, Risk Management, Software Documentation, Analysis, PMP, Databases, SQL, Access, Team Leadership, Management, ERP, MS Project, Software Project..., Vendor Management, Requirements Analysis, Business Process..., Business Process, Change Management, Project Portfolio..., Business Intelligence, Cross-functional Team..., PMO, Strategy, SharePoint, Telecommunications, Training, User Acceptance Testing, Integration, Agile Methodologies, Disaster Recovery, IT Strategy, Enterprise Architecture, Data Modeling, ITIL, Release Management, CRM, Agile Project Management, Data Warehousing
Education
University of Phoenix 2003 — 2007
Business, Management
Ericsson September 2009 - Present
Sprint March 2001 - September 2009
White House Communications Agency 1995 - 2000
Skills
CDMA, Wireless, Telecommunications, Computer Network..., 4G, LTE, T1, IP, Network Design, Switches, VoIP, Cellular Communications, 3G, Ethernet, UMTS, Network Engineering, Wireless Networking, GSM, TCP/IP
Education
University of Phoenix 2004 — 2009
Bachelor's, Information Technology
Walgreens February 2013 - Present
CuraScript, Inc. An Express Scripts Co. January 2011 - July 2011
Spherion - Aon Hewitt September 2010 - November 2010
Sprint July 2009 - July 2010
Sprint January 2005 - September 2008
Sprint 1998 - 2005
Sprint July 1998 - November 1998
Skills
Vendor Management, Process Improvement, Telecommunications, Call Centers, Management, Wireless, Business Process..., Business Analysis, Customer Service, Project Management, Software Documentation, Cross-functional Team..., Customer Retention, Customer Satisfaction, Team Leadership, Account Management, Quality Assurance, Customer Experience, Training, Product Development, Leadership, Program Management, Outsourcing, Team Building, Operations Management, Change Management, Analysis
Education
University of Phoenix 2005 — 2006
Coursework, Business
Norandex Building Materials August 2013 - Present
PrimeSource Building Products February 2011 - August 2013
Sprint July 2005 - September 2010
Skills
Cold Calling, Leadership, Sales, Selling, Direct Sales, Sales Process, Pricing, Team Building
Education
University of Phoenix 2010 — 2011
Associates of Science, Business/Corporate Communications
Sprint May 2013 - Present
Ramaker & Associates, Inc. October 2011 - May 2013
Cellere, LLC June 2000 - May 2011
Cura Inc. 2001 - 2010
Traverse Bay Land Company June 1999 - May 2000
Skills
Telecommunications, Wireless, Construction Management, Due Diligence, Site Development, Project Planning, Wireless Networking, Contract Negotiation, System Deployment, Vendor Management, Program Management, Vendor, Marketing, Zoning, New Business Development, Contract Management, 4G, Operations Management, Project Management, Construction, Executive Financial..., CDMA, Networking, Real Estate, Integration, T1, Team Leadership, Executive Management, Mobile Devices, Budgets, Cellular Communications, Strategic Partnerships, Network Design, Process Scheduler, Start-ups, Optical Fiber, Strategic Planning, LTE, Strategy, RF, Mergers & Acquisitions, Broadband, Computer Network..., Cross-functional Team..., Team Building, Management, WiFi, Business Development, 3G, Fiber Optics
Education
University of Phoenix 2009 — 2011
BS/P, I/O Psychology
North Central Michigan College 1992 — 1995
Not Yet, Psychology
Sprint 2003 - 2011
Verizon Wireless August 1998 - September 2002
Skills
Telecommunications, Wireless, Call Centers, Telephony, CDMA, Telecommunications..., Time Management, Customer Satisfaction, Customer Retention, Customer Escalation...
Education
University of Phoenix
Information Technology
Sprint May 2003 - Present
Sprint January 2002 - April 2003
Sprint June 1999 - January 2002
Sprint February 1997 - June 1999
Skills
Wireline, Telecommunications, MPLS, Unified Communications, Wireless, IP, Ethernet, Managed Services, VoIP, Service Delivery, Sales Operations, Management, Business Process..., Networking, Strategy, Solution Selling
Education
University of Phoenix 1998 — 2000
Bachelor of Science (BS), Business Management
Berlitz 1996 — 1997
Spanish Language Certificate, Spanish Language
Direct General Corporation October 2013 - Present
Sprint December 2012 - October 2013
Volunteer December 2011 - December 2012
Supervalu June 2007 - December 2012
TiVo September 2001 - June 2007
Telegis November 2000 - July 2001
AboveNet April 2000 - November 2000
Netflix Inc. December 1999 - April 2000
Skills
Process Improvement, Program Management, E-commerce, Call Center, Cost Reduction, Social Media, Planning, Contract Negotiation, SEO, Content Management, Employee Management, Facebook, Logistics, Product Development, Retail, Customer Service, Customer Satisfaction, Technical Writing, Creative Problem Solving, Analytics, Team Building, Business Analysis, Operations Management, Strategic Planning, Change Management, Team Leadership, Marketing Strategy, Problem Solving, Team Management, Customer Relations, Product Marketing, Market Research, Budgeting, Integration, Vendor Relations, Process Development, Visio, Web Project Management, Business Management, Cross-functional Team..., Vendor Management, Start-ups, Competitive Analysis, Online Marketing, User Experience, Management, Call Centers, Project Planning, Strategy, Leadership
Education
University of Phoenix 2009 — 2011
Bachelors in Business Management
Universal Technical Institute 1995 — 1997
Associates of Occupational Studies
Sprint
Skills
CDMA, Customer Service, Telecommunications, VoIP
Education
University of Phoenix
Telecommunications Engineering
FMI January 2012 - Present
ProQuest July 2007 - December 2011
ProQuest June 2004 - July 2007
ProQuest September 1999 - June 2004
Sprint October 1997 - October 1998
Skills
Event Planning, Team Trainer, Conflict Management, Inventory Management, Vendor Relations, Process Improvement, Innovative Thinking, Team Leadership, Customer Service, Teamwork, Budgets, Administration, Accounts Payable, Accounting, Accounts Receivable, Contract Negotiation, Event Management, Forecasting, Project Management, System Administration, Call Centers, Outlook, Sales, Financial Reporting, Microsoft Office, Management, Organization, Leadership, Project Planning
Education
University of Phoenix 2006 — 2009
Bachelors, Business Management
Not Authorized due to Non Competitive Agreement January 2015 - Present
USA 800 October 2013 - January 2015
USA 800 August 2007 - October 2013
USA 800 August 2007 - February 2011
Sprint May 2006 - August 2007
T-Mobile February 2002 - February 2006
Skills
Customer Satisfaction, Call Centers, Customer Service, CRM, Call Center, Quality Assurance, Analysis, Employee Training, Databases, HTML, Coaching, Microsoft Office, Program Management, Windows, Sales, Customer Retention, Process Improvement, Vendor Management, Telecommunications, Team Leadership, XML, PowerPoint, Social Media, JavaScript, Business Analysis, Software Documentation, Training Delivery, Outlook, Public Speaking, Networking, Visual Basic, Data Analysis, Troubleshooting, Retail, Management, Leadership, Microsoft Word, Marketing, Account Management, Budgets, Team Building, Cross-functional Team..., Business Process..., Visio, Project Management, Operations Management, XSLT, jQuery, Product Management
Education
University of Phoenix 2009 — 2011
Bachelor, Marketing
Sprint March 2008 - Present
Sprint Nextel October 2004 - March 2008
Education
University of Phoenix
Epicor Software Corp June 2010 - Present
HiTech Solutions LLC August 2008 - May 2010
IBM February 1999 - July 2008
Sprint February 1996 - October 1998
Verizon October 1988 - February 1996
Skills
Software Development, Business Intelligence, Agile Methodologies, Enterprise Software, IT Strategy, Leadership, Vendor Management, SharePoint, CRM, SDLC, Cloud Computing, ITIL, Wireless, Oracle, IT Management, Management, Business Strategy, Project Management, .NET, Performance Tuning, System Administration, ERP, Infrastructure, Integration, Human Resources, Web Services, Troubleshooting, Project Planning, Solaris, Product Management, Software Project..., Microsoft SQL Server, Data Modeling, Security, IT Service Management, Data Migration, System Architecture, Database Administration, Data Warehousing, Business Process..., Business Analysis, Databases, Strategy, Information Technology, Strategic Planning, Service Delivery, Team Leadership, Business Planning, SaaS, E-commerce
Education
University of Phoenix 1994 — 1997
MBA, Technology Management
University of Pittsburgh 1980 — 1986
BS, Computer Science/Math
Samsung October 2009 - Present
Datatel Communications March 2009 - Present
Samsung June 2007 - February 2009
Samsung October 2006 - June 2007
Samsung May 2005 - October 2006
Samsung July 2004 - May 2005
G.O Properties January 2001 - July 2004
Sprint February 2000 - July 2004
Lucent Technologies July 1999 - January 2000
Skills
Integration, WiMAX, 4G, LTE, Strategy, Program Management, UMTS, Mobile Devices, Telecommunications, Wireless, CDMA, Microwave, Computer Network..., 3G, GSM, Wireless Networking, Testing, Networking, CRM, IP
Education
University of Phoenix 2002 — 2004
MBA, Technology Management and Business Administration (dual degree)
University of Puerto Rico Mayaguez Campus
BSEE, Electrical Engineering: Telecommunications
Comcast Business December 2014 - Present
Kansas City Royals November 2008 - September 2014
Sprint September 2006 - November 2013
Current Analysis June 2003 - August 2006
The San Diego Padres April 1994 - November 2000
The San Diego Padres March 1994 - October 1995
The Bishop's School May 1991 - May 1995
San Diego Chargers Football Co. May 1991 - August 1993
Skills
Baseball, Sports Management, Sales Operations, Sponsorship, Business Development, Sales, Event Planning, Sponsorship Sales, Talent Scouting, Wireless Networking, Information Technology, Sales Management, Partner Management, Corporate Partnership..., Software Development, Marketing Strategy, Public Speaking, Networking
Education
Vanderbilt University 1987 — 1991
Bachelor's of Science, Political Science
University of Phoenix 2001 — 2003
Master of Business Administration (MBA), Accounting
Sprint March 2013 - Present
Orlando Clinical Research Center March 2011 - March 2013
Central Motion Cars Inc. January 2005 - September 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Teaching, HTML, Budgets, C++, Public Speaking, C, Editing, Strategic Planning, Negotiation, Java, Protocol
Education
University of Phoenix 2007 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General
Valencia Community College 2003 — 2006
Associate of Arts (AA), General Studies
Broadview Networks May 2015 - Present
Level 3 Communications November 2012 - December 2014
The Breaker Group, Inc. March 2010 - November 2012
Qwest Communications November 2001 - March 2004
Sprint January 2000 - November 2001
Cable & Wireless January 1997 - December 1999
Sprint January 1996 - January 1997
Rhein Chemie 1995 - 1996
Barnes & Noble 1990 - 1994
Skills
Managed Services, Solution Selling, B2B, Co-location, Sales, Direct Sales, Professional Services, Account Management, Telecommunications, Unified Communications, MPLS, VoIP, Salesforce.com, Marketing, Channel Partners, Sales Process, Cloud Computing, New Business Development, Data Center, Strategic Partnerships, SaaS, Wireless, Sales Operations, CRM, Telephony, SIP Trunking, Enterprise Software, Selling, Admin, Training, Business Phone System, Cloud Applications, IP PBX, Fiber Optics, Office Phone System, Virtual Phone System, IP Phone System
Education
University of Phoenix 2003 — 2007
Bachelor's of Science, Business Management, Magna Cum Laude
Monroe Twp High School
Sprint June 2015 - Present
Education
University of Phoenix 2014 — 2016
Bachelor of Science (B.S.), Accounting and Finance
Keiser University 2011 — 2013
Associate of Arts (AA), Legal Studies/Political Science, 3.85
Paul Mitchell the School 2010 — 2011
Cosmetology, Hair, Face & Nail Care
AT&T July 2012 - Present
Wingman-Inc 2014 - 2014
Verizon Wireless August 2006 - July 2012
Verizon Wireless July 2006 - August 2011
T-Mobile October 2005 - July 2006
Sprint 1996 - 2001
Skills
Mobile Applications, Telemetry, Asset Management, Business Analysis, Sales Management, Account Management, Mobile Technology, Mobile Devices, Mobile Solutions, Customer Experience, Customer Retention, Team Building, Training Delivery, Sales Presentations, Management, Sales Process, Customer Satisfaction, Solution Selling, Strategic Partnerships, 4G, Sales Operations, Leadership, Training, Forecasting, Business Development, Direct Sales, CRM, Solutions Marketing, Product Marketing, Telecommunications, Selling, Salesforce.com, Wireless, Cold Calling, B2B, Sales, M2M
Education
University of Phoenix 2009 — 2011
BSBM, Business
Hialeah High School
High School Diploma, Business, Management, Marketing, and Related Support Services
Sprint October 2013 - Present
Sprint Nextel August 2007 - Present
Skills
Salesforce.com, Account Management, Telecommunications, Wireless, Sales Management, B2B, Sales Process, Mobile Devices, Mobile Technology, Customer Satisfaction, New Business Development, Team Building, Sales, Solution Selling, Strategic Partnerships, CRM, Leadership, Managed Services, Microsoft Office, Team Leadership
Education
University of Phoenix 2001 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
Sprint May 2015 - Present
Sprint June 2012 - May 2015
Cox Communications February 2012 - April 2013
PC Tune ups September 2009 - December 2011
Central City EOC February 2006 - August 2009
Skills
Troubleshooting, Computer Hardware, Operating Systems, Technical Support, Management, Software Installation, Telecommunications, Wireless, Windows 7
Education
University of Phoenix 2012 — 2015
Bachelor's of Science, Information Technology
Grace King High School
Sprint August 2013 - December 2014
Ericsson September 2010 - August 2013
Sprint September 2004 - September 2010
Nextel 1999 - 2004
United States Marine Corps June 1994 - June 1999
Skills
RF Engineering, RF Troubleshooting, RF Design, RF Planning, Spectrum Analyzer, Interference Analysis, Interference Mitigation, CDMA, iDEN, DAS, LTE, Cellular Communications, Wireless, RF, 4G, 3G, EVDO, Antennas
Education
University of Phoenix 2006 — 2008
Bachelor of Science (B.S.), Business Administration
Naval Air Technical Training Center 1994 — 1995
Avionics Maintenance Technology/Technician
Rent-A-Center September 2015 - Present
Rent-A-Center February 2015 - Present
Silverleaf Resorts September 2014 - January 2015
Denali Advanced Integration July 2013 - September 2014
Enterprise Mobile April 2011 - June 2013
UnitedHealth Group January 2011 - April 2011
Time Warner Cable August 2010 - December 2010
T-Mobile June 2009 - June 2010
Sprint 2008 - 2009
Sprint 2006 - 2008
Skills
Troubleshooting, Active Directory, Windows 7, Technical Support, Microsoft Exchange, Blackberry Enterprise..., Call Centers, Android, Telecommunications, Mobile Devices, Windows XP, iPhone, Blackberry, Networking, System Deployment, Wireless, Management
Education
University of Phoenix 2012 — 2014
Associate's degree, Information Technology
Sprint June 2006 - December 2014
Sprint February 2005 - May 2006
Sprint January 2001 - February 2005
Farmers Long Distance May 1996 - December 2000
Skills
Microsoft Word, Microsoft Office, Management, Project Management, Team Building, Customer Satisfaction, Customer Relations, Business Process..., Leadership, Training, Process Improvement, PMP, Enterprise Software, Analysis, Troubleshooting, Change Management, Customer Service, Program Management, Cross-functional Team..., Call Centers, Sales, Microsoft Excel, Public Speaking, Coaching, Business Development, Strategic Planning
Education
University of Phoenix 2008 — 2010
Bachelor of Science (B.S.) Information Technology, Visual and Multi-Media Communications
University of Phoenix 2007 — 2008
Associate’s Degree, Information Technology, Visual & Multi-Media Technology
Sprint August 2015 - Present
Skills
Training, Cross-functional Team..., Troubleshooting, Technical Support, Project Management, Microsoft Office, Salesforce.com, Analysis, Managed Services, Mobile Devices, Software Documentation, Wireless, Account Management, Wireless Networking, Blackberry, Telecommunications, Customer Retention, MS Project, Outlook, Windows, Android, MicroStrategy Reporting, Business Objects, Analytical Skills, Sales Operations, Solution Selling
Education
University of Phoenix 2005 — 2011
Bachelor of Science (B.S.), Information Systems
TeleTech October 2006 - Present
Colorado National Guard February 1993 - Present
Sprint November 2001 - October 2006
Rhythms Netconnections February 2000 - September 2001
Skills
Call Center, Outsourcing, Product Development, Service Delivery, Vendor Management, Operations Management, Workforce Management, Management, Project Management, BPO, Leadership, Networking, Contact Centers, Customer Experience, CRM, Analysis, Call Centers, Training, Process Improvement, Program Management, Change Management, Account Management, Business Process..., Telecommunications, Team Management, Offshoring, Team Leadership, Troubleshooting, Technical Support, Business Analysis, Customer Satisfaction
Education
University Of Phoenix 2003 — 2005
Masters, Information Systems
University of Phoenix 2000 — 2003
Bachelors, Information Technology
Level 3 Communications February 2015 - Present
Level 3 Communications June 2014 - Present
Sprint 2008 - 2014
Sprint / Nextel 2000 - 2008
Verizon Wireless 1999 - 2000
AirTouch 1996 - 1998
Skills
Wireless, Solution Selling, Telecommunications, M2M, Strategic Partnerships, Mobile Devices, Strategy, Direct Sales, Sales, Cellular Communications, Account Management, Sales Operations, Unified Communications, Program Management, Salesforce.com, Managed Services, Wireline, Business Development, CDMA, 4G, Mobile Technology, MPLS, B2B, VoIP, Sales Management, Sales Process, Customer Retention, LTE, Management, Blackberry, WiMAX, Execute Relationships, Sales Management..., Cloud Applications
Education
Paradise Valley
University of Phoenix
Strong Matrix August 2010 - Present
PMIWDC January 2011 - January 2013
SLS, llc January 2008 - December 2011
Creative Computing Solutions, Inc (CCSi) December 2009 - August 2011
Convergenz December 2009 - December 2010
Sprint June 2005 - June 2008
5th SFG(A) February 1993 - November 1998
Skills
PMP, Earned Value Management, Program Management, MS Project, Risk Management, PMI-RMP, PMO, Change Management, Project Planning, Requirements Analysis, Leadership, Project Portfolio..., Process Improvement, Team Leadership, Project Management, Business Process..., Government, Management Consulting, Business Analysis, Vendor Management, SharePoint, ITIL, Strategic Planning, SDLC, Governance, Organizational..., Analysis, Integration, IT Service Management, Management, Visio, Team Building, Telecommunications, Strategy, Military, Business Strategy, Leadership Development, Cross-functional Team..., Training, Quality Assurance, Consulting, Business Process, Proposal Writing, Business Intelligence, Disaster Recovery
Education
University of Phoenix 2006 — 2008
MBA, Technology Management
Wheeling Jesuit University 2001 — 2003
BA, Organizational Leadership
Internal Revenue Service February 2008 - Present
Tac Wordwide October 2008 - January 2009
Internal Revenue Service February 2008 - May 2008
Sprint June 2006 - October 2007
Skills
Customer Service, Leadership Development, Research, Outlook, Public Speaking, Microsoft Office, Microsoft Excel, Microsoft Word, Recruiting, Accounts Receivable, Account Management, Adobe Acrobat, Account Reconciliation, Receptionist Duties, Data Entry, Databases, Human Resources, Social Media, Tax Preparation, Tax Returns, Computers, Computer Proficiency, Goal Oriented, Community Organizing, Communication Skills, Secretarial Skills, PowerPoint, Problem Solving, Community Outreach, Fundraising, Social Networking, Training, Event Planning, Office Management, Nonprofits, Access, Time Management, Telephone Skills, Editing, Conflict Resolution, Analysis, Supervisory Skills, Budgets, Administration, Software Documentation, Accounts Payable, Team Building, Payroll, PeopleSoft, Process Scheduler
Education
University of Phoenix 2007 — 2011
Penn Valley Community College
Business Administration and Computer Science
CenturyLink September 2011 - Present
CenturyLink January 2010 - Present
Embarq Consumer Operations January 2007 - May 2010
Embarq May 2006 - January 2007
Sprint January 2003 - May 2006
Sprint 2000 - 2002
Skills
Program Management, Access, Leadership, Management, Customer Service, Vendor Management, Call Centers, Testing, Cross-functional Team..., Team Leadership
Education
University of Phoenix 2003 — 2006
Bachelors
AT&T Mobility August 2012 - Present
MarketSource Inc. September 2011 - Present
Sprint September 2011 - August 2012
Sprint March 2011 - September 2011
Skills
Access, Training, Telecommunications, Sales Operations, Sales, Retail, Merchandising, Computer Hardware, Microsoft Word, Spanish, Hardware, Programming, Call Centers, Visio, Wireless, Business Analysis, Customer Retention
Education
University of Phoenix 2010 — 2014
MBA, Marketing and Business Management
Loudoun Valley Highschool 2000 — 2004
Diploma, General
Samsung Business October 2014 - Present
Sweetness Cups & Cakes, LLC September 2013 - December 2014
SYNNEX January 2012 - September 2013
Hewlett-Packard / Palm December 2009 - December 2011
MarketSource December 2006 - December 2009
Sprint March 2003 - November 2005
OfficeMax April 1999 - March 2003
Skills
Solution Selling, B2B, Sales, Mobile Devices, Retail, Account Management, Direct Sales, Sales Operations, Sales Process, Product Marketing, New Business Development, Channel, Wireless, Management, Strategic Partnerships, SaaS, Channel Partners, Telecommunications, Cloud Computing, Training, Selling, Entrepreneurship
Education
University of Phoenix
Business with a Specialization in Marketing
Comcast Cable March 2014 - Present
Starz Entertainment March 2013 - March 2014
Comcast October 2009 - March 2013
Sprint-Nextel November 2007 - October 2009
Sprint January 2006 - November 2007
Sprint November 2004 - January 2006
Skills
SDLC, Telecommunications, Cross-functional Team..., Business Analysis, Project Management, Product Management, Software Development, Vendor Management, PMP, Management, Program Management, Integration, Software Project..., Requirements Analysis, Wireless, Process Improvement, Change Management, Project Planning, Leadership, Business Process, Call Centers, Quality Assurance, Troubleshooting, Testing, Product Development, Software Documentation, Risk Management, Visio, Enterprise Software, Agile Methodologies, Business Process..., IP, Agile Project Management, Mobile Devices, MS Project, Databases, Project Portfolio..., CDMA
Education
University of Phoenix 2005 — 2009
Bachelor of Science, Computer Information Systems
Eaglecrest High School 1992 — 1995
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Continental ITS August 2015 - Present
Netformx June 2009 - August 2015
Netformx August 2007 - June 2009
Sprint Nextel May 1994 - October 2006
Sprint 1994 - 2006
Ross Sytesm February 1990 - November 1993
Qronos Technologies February 1987 - August 1989
Syntelligence, Inc. March 1986 - February 1987
Tymshare/Tymnet 1977 - 1986
Skills
Cross-functional Team..., Strategy, Management, Program Management, Sales Management, Contract Negotiation, Strategic Partnerships, Business Development, Marketing Strategy, Training, Marketing, Sales Operations, Project Management, Sales, Strategic Planning, Project Planning, Start-ups, Product Management, Coaching, Press Releases, Competitive Analysis, Public Relations, Consulting, CRM, Customer Service, Mobile Devices, Time Management, Negotiation, Pre-sales, Enterprise Software, Marketing Communications, Personnel Management, Event Planning, Event Management, Microsoft Office, Presentation Development, Editing, New Employee Orientation, Policies and Procedures, Travel Arrangements, Executive Calendar..., Office Manage, Office Management
Education
University of Phoenix 1992 — 2007
Bachelors, Management
Spirent Communications June 2013 - Present
Cox Communications September 2012 - June 2013
Spirent Communicaitons 1996 - 2012
Spirent Communications 2005 - 2007
Spirent Communications 2002 - 2005
Hekimain Laboratories / Spirent Communications 1996 - 2002
Syncordia / Concert (British Telecom) 1992 - 1996
Sprint 1988 - 1992
United States Air Force 1981 - 1988
Skills
MPLS, IP, Telecommunications, TCP/IP, Ethernet, Carrier Ethernet, Mobile Internet, Product Management, Product Development, Sales Engineering, SDH, TDM, Vendor Relationships, Integration, Operating Systems, System Administration, System Architecture, ALU, Cisco Technologies, Lucent, Alcatel, Ericsson, JDSU, DSC, ADVA, Accedian, ADTRAN, Siemens, Nortel, Tellabs, ILEC, CLEC, QoS, MPLS VPN, DVB, IPTV, STM, Technical Writing, Project Management, Mobile Devices, SIP, Start-ups, Testing, Open Source Software, Technical Sales..., Personnel Management, Operations Management, Systems Engineering, System Testing, Systems Analysis
Education
University of Phoenix 2007 — 2010
BS, Business Administration
Community College United States Airforce 1982 — 1987
Associates, Applied Systems Technology
Sprint August 2005 - Present
Nextel Communications October 2000 - July 2005
Prudential Financial June 1998 - September 2000
Management & Training Corporation March 1991 - May 1998
Skills
Employee Relations, Employee Engagement, HR Business Partnering, Policy, Employee Management, Performance Management, Employment Law, Succession Planning, Onboarding, Leadership Development, Team Building, Management, PeopleSoft, Training, Deferred Compensation, Personnel Management, Recruiting, Change Management, Workforce Planning, Temporary Placement, Hiring, HRIS, Talent Management, Employee Benefits, Talent Acquisition, College Recruiting, FMLA, Employee Training, Benefits Administration, New Hire Orientations, HR Policies
Education
University of Phoenix 1990 — 1992
BA, Management/Industrial Relations
AT&T September 2012 - Present
Sprint October 2001 - September 2012
IBM / CDI Corp September 2000 - October 2001
Megasoft May 2000 - September 2000
SRA Systems & Tata Consultancy Services (TCS) May 1997 - March 2000
PARAM Systems and Technologies February 1996 - April 1997
Electronics corporation of INDIA (ECIL) October 1993 - March 1995
Skills
Strategic Planning, IT Strategy, Budgeting, Team Leadership, Resource Management, Resource Allocation, Program Management, Business Process..., Application..., Java EE, Enterprise Architecture, C#.NET, Web Services, SOA, Application Development..., Android, Windows Phone, J2ME, Telecommunications, C, C++, ASP.NET, Mobile Devices, Budgets, Software Project..., Java Enterprise Edition, Wireless, Mobile Applications, LTE, Integration, Software Development, Cloud Computing, Enterprise Software, System Architecture, C#, SDLC, Agile Methodologies, Vendor Management
Education
University of Phoenix 2007 — 2010
MS, Information Systems
University of Phoenix 2003 — 2006
MBA, Masters in Business Administration
University of Madras - Bachelors in Electronics and Telecommunications Engineering 1991 — 1995
BS, Electronics and Telecommunication Engineering
Viscosity North America September 2015 - Present
Trend Micro January 2012 - September 2015
Worksoft June 2009 - January 2012
BEA/Oracle May 2007 - May 2008
Telligent Systems August 2008 - 2008
BEA Systems May 2006 - April 2007
Sprint April 2004 - May 2006
Vector Technology Corp 2000 - 2002
NSI Software March 1998 - July 2000
TeKnowlogy Education Centers 1997 - 1998
Skills
ERP, Enterprise Software, Analytics, Disaster Recovery, Account Management, Channel, Sales Operations, Portals, Salesforce.com, Solution Selling, Sales, Cloud Computing, SaaS, Virtualization, Channel Partners, Start-ups, Business Development, Integration, Management, Strategy
Education
Carroll High School
University of Phoenix
Marketing/eCommerce
SOLiD Technologies January 2013 - Present
SOLiD Technologies January 2012 - Present
Sprint November 2004 - January 2012
Sprint Nextel Corp 2004 - January 2012
Vastera November 1999 - June 2004
Fidelity Investments November 1996 - November 1999
CUSA Technologies February 1991 - November 1996
Skills
Wireless, WiMAX, LTE, 4G, CDMA, Cellular Communications, RF Engineering, Telecommunications, RF, GSM, Microwave, Vendor Management
Education
University of Phoenix 1995 — 1997
MBA, Technology Management
Utah State University 1985 — 1990
Bachelors of Science, Computer Science
Sprint September 2007 - Present
Sprint September 1999 - Present
Skills
Customer Service, Wireless, Computer Network..., 4G, Telecommunications, Customer Satisfaction, T1, Call Centers, Customer Retention, CDMA, Cellular Communications, Customer Experience, Cross-functional Team..., Salesforce.com, Team Leadership, Process Improvement, Microsoft Office, Vendor Management, Mobile Devices, Microsoft Excel, Analysis, Team Building
Education
Regis University 2012 — 2015
Bachelor of Business Administration (B.B.A.)
University of Phoenix 2004 — 2006
Callan and Company July 2008 - Present
Sprint 2005 - 2008
Education
University of Phoenix 2006 — 2008
MBA, Technology Management
Wheeling Jesuit University 2001 — 2003
Sprint January 2008 - Present
Fidelity Investments 1998 - 2008
Skills
Salesforce.com, Account Management, Direct Sales, Solution Selling, Telecommunications, Managed Services, Wireless, Mobile Devices, Call Centers, Strategic Partnerships, Vendor Management, Customer Retention, VoIP, Customer Experience, Sales Process, CRM, Cross-functional Team..., Customer Satisfaction, Selling, Sales
Education
University of Phoenix 2010 — 2012
MBA, Master of Business Administration
University of Phoenix 2003 — 2009
Bachelor, Business Management
Sprint March 2014 - Present
Black & Veatch March 2011 - Present
Sprint October 2000 - March 2011
US Army 1994 - 2000
Skills
Backhaul, CDMA, EVDO, Cellular Communications, Microwave, Wireless, WiMAX, LTE, 4G, UMTS, iDEN, Telecommunications, Troubleshooting, Networking, T1, GSM, Switches, RF
Education
University of Phoenix 2007 — 2009
Associate, IT Networking and Telecommunications
SPRINT January 2007 - Present
Staples Business Advantage 2011 - 2013
BellSouth February 2006 - January 2007
Sprint February 2002 - February 2006
AMICUS INCORPORATED July 2001 - February 2002
MCIWORLDCOM September 2000 - July 2001
INTERIM SERVICES June 1999 - September 2000
SPRINT November 1998 - June 1999
AT&T WIRELESS SERVICES April 1996 - November 1998
Skills
Telecommunications, Wireless, Wireless Networking, Program Management, Cellular Communications, T1, Troubleshooting, Telephony, Cold Calling, Salesforce.com, Call Centers, Networking, Account Management, Solution Selling, Sales Process, Direct Sales, Sales Operations
Education
ITT Technical Institute
Associate of Applied Science, Electronic Engineering Technology
University of Phoenix
Bachelor of Science, Business Management
University of Phoenix
Master of Business Administration, Business Management
The Institute of Internal Auditors July 2011 - Present
The Institute of Internal Auditors November 2010 - July 2011
Solantic Walk-In Urgent Care February 2009 - November 2010
Expedia April 2007 - December 2008
Sprint November 1998 - April 2007
Skills
Operations Management, Coaching, Customer Relations, Organizational..., Inventory Management, Sales Management, Project Management, Training, Vendor Management, Customer Satisfaction, CRM, Employee Training, Management, Sales, Leadership, Strategic Planning, Strategy, Process Improvement, Team Building, Program Management
Education
University of Phoenix 2000 — 2007
Bachelor of Science (B.S.), E-Business
University of Phoenix 2000 — 2007
Bachelor of Science (B.S.), Marketing
Stream Home February 2015 - Present
Sprint August 2012 - December 2014
RadioShack April 2011 - August 2012
Sprint Nextel October 2008 - April 2011
Sprint October 2006 - October 2008
Sprint October 2004 - October 2006
Sprint October 2002 - October 2004
Sprint May 2001 - October 2002
Sprint April 2000 - May 2001
Sprint July 1999 - April 2000
Skills
Cross-functional Team..., Leadership, Management, Wireless, Customer Experience, Telecommunications, Project Management, Sales Operations, Customer Retention, Integration, Mobile Devices, Vendor Management, Analysis, Sales, Solution Selling, Strategic Planning, Cellular Communications, Program Management, Retail, Team Leadership, CDMA, Sales Management, Training, Process Improvement, Program Implementation, Marketing Strategy, Account Management, Strategy, Product Management, Customer Satisfaction, Direct Sales, Team Building
Education
University of Phoenix 2011 — 2014
Master of Business Administration (MBA), Marketing/Marketing Management, General
University of Phoenix 2001 — 2011
BSB/MKT, Marketing
Universal Avionics September 2011 - Present
Universal Avionics May 2004 - September 2011
Tucson Newspapers September 2001 - May 2004
Sprint September 1999 - September 2001
Skills
Business Analysis, Integration, Requirements Analysis, Online Advertising, Requirements Gathering, Stakeholder Engagement, IT Project & Program..., Project Management, Systems Analysis, System Administration, Network Administration, Training, Systems Engineering, Business Process, Program Management, Team Building, Testing, Aerospace, Analysis, Process Improvement, Troubleshooting, Vendor Management
Education
University of Phoenix 2002 — 2005
BSIT, Information Technology
Florida Gulf Coast University July 2013 - Present
United Way of Lee County,Inc. June 2012 - Present
Rotary International 2015 - 2015
Rotary International 2015 - 2015
Downtown Chamber of Commerce April 2009 - August 2013
CenturyLink January 1996 - May 2013
PACE Center for Girls August 2006 - January 2013
Embarq 2006 - 2009
Sprint 1985 - 2006
Skills
Network Design, Conflict Resolution, Negotiation, Team Building, Strategic Planning, Telecommunications, Sales, Call Center, Solution Selling, VoIP, Direct Sales, Sales Management, Account Management, Customer Retention, Budgets, Coaching, Leadership, Customer Service, Fundraising, Time Management, Public Relations, Selling, Sales Operations, Marketing, Public Speaking, Management, New Business Development, Small Business, Event Planning, Social Networking, Program Management, Contract Negotiation, Leadership Development, Training, Strategy, Entrepreneurship, Call Centers, Business Planning, Team Leadership, Government, Strategic Partnerships, Team Management, Marketing Strategy, Business Development, Event Management, Social Media Marketing, Start-ups, Customer Satisfaction, Project Planning, Nonprofits
Education
Nova Southeastern University 2009 — 2015
PhD, Conflict Resolution
University of Phoenix 2000 — 2007
MBAM, Business, 4.0
University of Detroit 1967 — 1969
Associate of Arts and Sciences (A.A.S.), Engineering
Private Counseling Firm February 2013 - Present
Sprint May 2001 - February 2013
Skills
IP, Cisco Technologies, MPLS, Unified Communications, Switches, Wireless Networking, Network Design, TCP/IP, Solution Selling, Ethernet, Wireless, Telecommunications
Education
University of Phoenix 2007 — 2010
Bachelor's degree, Psychology, 3.8
Mid America Christian University
Master's degree, Psychology
Verisk Analytics January 2014 - Present
ISO January 2010 - Present
ISO January 2006 - January 2010
ISO August 2004 - January 2006
NORVERGENCE September 2003 - July 2004
WINDMILL INTERNATIONAL/LOCKHEED MARTIN GROUP/TSA July 2002 - January 2003
BELLSOUTH ENTERTAINMENT January 1999 - August 1999
SPRINT May 1998 - December 1998
Skills
Cisco Technologies, Enterprise Architecture, VMware, Disaster Recovery, Virtualization, Technical Leadership, Technical Architecture, Engineering Management, Peer Mentoring, Sonicwall, Data Center, Nokia IPSO, Checkpoint Security, Microsoft Technologies, Network Infrastructure, Infrastructure Security, DNS management, Network Architecture, Logistics Management, Windows Server, Active Directory, DNS, Architecture, Linux, Security, DHCP, Networking, Servers, Unix, Integration
Education
University of Phoenix 2010 — 2014
Doctor of Management, Organizational Leadership with a Specialization in Information Systems and Technology
NJ INSTITUTE OF TECHNOLOGY
M.S, Engineering Management
NJ INSTITUTE OF TECHNOLOGY
B.S, Computer Engineering
NEW HORIZONS
Sprint 1999 - Present
Skills
Telecommunications, Wireless, CDMA, Call Centers, Program Management, Process Improvement, Mobile Devices, Customer Experience, Business Process..., Business Analysis
Education
University of Phoenix
IT/Networking
Ericsson June 2009 - Present
Scentsy Independent Consultant March 2012 - January 2015
Sprint June 2001 - June 2009
Papa John's International May 1998 - February 2000
Skills
Telecommunications, Network Design, Wireless, Routers, CDMA, Service Delivery, Broadband, Project Management, T1, DS3, Sales
Education
University of Phoenix 2005 — 2008
Bachelor's degree, Business Administration and Management, General
Bishop Ward High School
Merrill Edge April 2013 - Present
Verizon Wireless November 2010 - April 2013
Sprint by E Systems Mgmt May 2010 - October 2010
Sprint September 2004 - February 2010
Go Wireless January 2001 - May 2003
Skills
Series 7, series 66
Education
University of Phoenix 2002 — 2004
BS, Business Managment
Cybera January 2007 - November 2010
MORE THAN JUST CLEANING January 2001 - January 2007
First Data Merchant Services January 1990 - January 2001
SPRINT January 1987 - January 1989
U.S. Army Signal Corp January 1984 - January 1987
Education
University of Phoenix 2008 — 2010
Associate Degree, Information Technology
United States Army Signal Corp 1983 — 1984
Certified as a United States Army Signal Corp Fixed Station Technical Controller, Information Technology
Sprint September 2013 - Present
Carpe Noctem LLC July 2013 - Present
Sprint September 2007 - Present
Education
University of Phoenix
Master of Business Administration (M.B.A.), Business Administration and Management, General
AT&T December 2007 - Present
Network Manager October 2005 - December 2007
Sprint July 2000 - October 2005
Sprint Nextel July 1982 - July 2000
South Central Bell September 1972 - October 1982
Skills
Coaching, Training, Leadership Development, Call Centers, Management, Optical Fiber, Organizational..., Customer Service, Wireless, Telecommunications, Employee Engagement, Team Building, Leadership, Customer Satisfaction, Direct Sales, Program Management, Salesforce.com, Strategic Planning, T1, Training Delivery, Sales, Sales Management, Solution Selling, Public Speaking, New Business Development, Marketing, Marketing Strategy, Event Planning, Social Media, Teaching, Cables, Change Management, Employee Training, Information Technology, Customer Experience, Project Planning, Team Leadership, Six Sigma, Fiber Optic Networks, Fiber Optic Cable, Air Dryer Maintance, Cable Locating, Dowsing, IPTV, VoIP
Education
Baker College 2014 — 2016
BSBM, Business Administration and Management, General, 4.0
University of Phoenix-Las Vegas Campus 1998 — 1999
Outward Bound Professional Leadership Course 1994 — 1994
Certificate, Leadership
Deloitte August 2015 - Present
Forrest Solutions Group at PriceWaterhouseCoopers November 2013 - Present
PriceWaterhouseCoopers May 2010 - Present
KForce Government Services (KGS) 2009 - 2011
Mercado Hispanico October 2009 - December 2009
NCW Resources June 2009 - October 2009
Hechts Department Store December 2007 - January 2009
Sprint July 2003 - November 2007
AT&T June 1999 - April 2003
Skills
Call Centers, Customer Service, Microsoft Office, Call Center, Management, Marketing, Customer Satisfaction, Administration, Invoicing, Procurement, Team Leadership, Business Development, Microsoft Excel, Negotiation, Purchasing, Sales, Business Process..., Change Management, Management Consulting, Process Improvement, Program Management
Education
University of Phoenix 2014 — 2016
Bachelor of Science (B.Sc.), Human Resources Management/Personnel Administration, General
University of Phoenix 2012 — 2014
AA Information Technology, Information Technology
WRV Enterprises February 2013 - Present
Sprint May 2006 - June 2007
Verizon Wireless October 2005 - May 2006
Skills
Customer Service, Sales Management, Product Management, Microsoft Office, Product Marketing, Marketing Strategy, Telecommunications
Education
University of Phoenix 2013 — 2017
Bachelor's degree, Bachelor of Science in Information Technology with a concentration in Information Systems Security, Freshman
Harrison Career Institute 2001 — 2002
Diploma in PC Support with Networking, PC Support with Networking
Mainland Regional H.S. 1989 — 1992
Diploma, Business Courses
Gentiva Health Services August 2013 - Present
Gentiva Health Services August 2013 - Present
YRC Freight October 2012 - April 2013
Lender Processing Services, Inc. (LPS) August 2011 - April 2012
Sprint August 2006 - December 2009
Farmers Insurance August 2003 - September 2006
Verizon Wireless August 2002 - April 2003
Time Warner Cable November 1997 - May 2002
Skills
Call Center, Customer Satisfaction, Telecommunications, Customer Support, Technical Support, Troubleshooting, Vendor Management, Customer Service, PeopleSoft, Workforce Management, Computer Hardware, Customer Experience, Team Building, Team Leadership, Outlook, Project Management, Microsoft Excel, Quality Assurance, Software Documentation, VoIP, Database Administration, Help Desk Support, Wireless, Networking, Cisco Technologies, Service Delivery, WAN, Switches, Data Analysis, System Administration, Visio, Process Improvement, Call Centers
Education
Webster University 2008 — 2011
MAIT, IT Management
Webster University 2005 — 2008
BABM, Business Management
University of Phoenix
Prudential Financial March 2012 - Present
CT Pistol Permits October 2008 - Present
Wachovia, A Wells Fargo Company July 2007 - March 2012
Sprint June 2004 - July 2007
Skills
Investments, Series 63, Sales, Financial Services, Insurance, Leadership, Loans, Mutual Funds, Retirement Planning, Management
Education
University of Phoenix 2009 — 2010
MBA
Western New England University 2003 — 2007
Bachelors, Business Management
Alorica January 2014 - Present
Alorica October 2012 - Present
Sprint June 2009 - October 2012
Skills
Call Centers, Wireless, VoIP, Network Design, Telecommunications, Telephony, Vendor Management, Mobile Devices, Customer Satisfaction, IP, Unified Communications, Managed Services, Microsoft Office, Microsoft Excel, Microsoft Word, Crystal Reports, Blue Pumpkin, IEX Total View, Customer Service, Process Improvement, Team Building, Customer Retention, Workforce Management, Leadership, Team Leadership, Management, Customer Experience, Troubleshooting, Social Networking
Education
University of Phoenix
Business Administration and Management, General
United Stationers March 2010 - Present
Assurant Specialty Property February 2003 - August 2009
Sprint December 1999 - October 2001
Skills
Customer Satisfaction, Time Management, Performance Management, Training, Call Centers, Management, Customer Service, Continuous Improvement, Customer Retention, Leadership, Project Planning, Coaching, Account Management, Process Improvement, Sales, Program Management, Microsoft Office, Operations Management, Team Building
Education
University f Phoenix 2012 — 2013
Master's Degree, Information Systems and Technology
University of Phoenix 2006 — 2010
B.S, BUSINESS MANAGEMENT
Sprint July 2015 - Present
University of Phoenix January 2008 - Present
Sprint Nextel June 2002 - August 2008
Telecommunications Consulting Group 1999 - 2002
Puerto Rico Telephone 1991 - 1999
Skills
Customer Service, Leadership, Team Building, Product Marketing, Management, Salesforce.com, Microsoft Office, Market Research, Budgets, Spanish, Sales Management, Competitive Analysis, Public Speaking, Wireless, Higher Education, Sales, Strategy, Coaching, Team Leadership, Training, Leadership Development, Marketing, Entrepreneurship, Social Networking, Marketing Communications, Public Relations
Education
Inter American University School of Law 2011 — 2014
Juris Doctor, Law
University of Phoenix 1999 — 2000
Master of Business Administration (MBA), Marketing
University of Puerto Rico, Mayaguez Campus 1986 — 1991
BA, Social Sciences
Sprint October 2009 - Present
Sprint July 2005 - September 2009
Skills
Manage Client..., Process Improvement, Wireless, Cross-functional Team..., PMP, Management, CRM, Vendor Management, Mobile Devices, Team Leadership
Education
University of Phoenix 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Management
Sprint June 2013 - Present
H&R Block October 2006 - Present
Disney Direct Marketing 1999 - 2003
Neurology Consultants September 1994 - March 1999
NEUROLOGY CONSULTANTS LLC January 1994 - January 1999
Kmart June 1993 - September 1994
Skills
Data Entry, Tax Preparation, Office Administration, Typing, Ten Key, Microsoft Office, Office Management, Marketing Management, Direct Marketing, Administrative..., Money Management, Budget, Labor Control, Labor Management, Analytical Skills, Filing, Electronic Filing, French, Spani, Income Tax, Payroll, Tax, Accounting, Bookkeeping
Education
University of Phoenix 2010 — 2011
1 year, Business
Shawnee Mission West 1991 — 1995
Diploma, International Business
Shawnee Mission West High School
Completed 1 year of College-JCCC and University of Phoenix
Business Degree
Cellcom Wireless June 2013 - Present
Cellcom Wireless September 2010 - Present
Sprint March 2006 - May 2010
Skills
Sales Management, Customer Service, Customer Relations, Retail, Marketing Strategy, Account Management, Customer Satisfaction, Coaching, Direct Sales, Sales Process, B2B, Business Development, CRM, Call Centers, Cold Calling, Customer Experience, Customer Retention, Inventory Management, Leadership, Management, Marketing, Merchandising, New Business Development, Product Marketing, Sales, Sales Operations, Selling, Team Building, Team Leadership, Telecommunications, Training, Wireless
Education
University of Phoenix 2001 — 2004
Bachelor's, Business Marketing
Sprint 2014 - Present
ProntoForms 2012 - 2014
AT&T July 2009 - October 2012
AT&T January 2007 - June 2009
AT&T November 2003 - November 2006
AT&T May 2000 - October 2003
AT&T December 1996 - April 2000
Skills
Sales Management, Consultative Selling, Quotas, Direct Sales, Solution Selling, Sales Process, Product Management, Selling, B2B, Account Management, Sales Operations, Sales, Telecommunications, Mobile Devices, SaaS, Management, Salesforce.com, Wireless
Education
University of Phoenix 2005 — 2006
MBA, Business Administration
University of Phoenix 2000 — 2005
Bachelors of Science, Business Management
Optimo IT March 2014 - Present
Blue Canopy August 2012 - February 2014
Oracle August 2008 - July 2012
Knowledge Management March 2007 - July 2008
Intepros Consulting January 2006 - March 2007
TAC Worldwide September 2005 - December 2005
Anteon 2004 - 2005
CherryRoad Technologies December 2002 - January 2004
Sprint 1999 - 2001
SRA International 1991 - 1997
Skills
CISSP, Sun Certified Java..., Sun Certified..., BEA Certified..., Oracle Fusion Middleware, BEA, Weblogic, Tomcat, Oracle, SQL, Software Development, Databases, Java, Struts, Database Design, Architectures, PL/SQL, JBoss Application Server, WebLogic
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Computer/Information Technology Administration and Management
Virginia Tech 1979 — 1984
Bachelor of Science (B.S.), Computer Science
Sprint July 2009 - Present
J.P. Morgan 2007 - 2008
Humana 2006 - 2007
Skills
Call Centers, Mortgage Lending, Analysis, Loans
Education
University of Phoenix 2007 — 2008
Health/Health Care Administration/Management
Sprint June 2000 - Present
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
University of Phoenix 2003 — 2007
Bachelor of Applied Science (BASc), Health/Health Care Administration/Management
Sprint May 2014 - Present
Alcatel-Lucent Technologies June 2007 - January 2014
Sprint/Alcatel Lucent Technologies September 2005 - June 2007
Sprint September 2001 - September 2005
Sprints ION PMC March 2001 - September 2001
INX International Ink Company September 1998 - March 2001
US Navy January 1994 - August 1998
Skills
VoIP, ATM networks, CDMA, Troubleshooting, SIP
Education
Sprint University of Excellence 2001 — 2014
Over 500 hours of Study, Telecommunications, Management, and Professional Training
University of Phoenix 2003 — 2004
Business Administration and Management, General
Lawson High School
High School Diploma
sprint 2010 - Present
Skills
Telecommunications, IP, VoIP, Mobile Devices, Wireless, UMTS, CDMA, LTE, 3G, GSM
Education
University of Phoenix 2004 — 2008
BSEE
Sprint April 2007 - October 2013
Wireless Advocates January 2005 - January 2006
3G Telcomm January 2000 - September 2004
Skills
Operations Management, Training, Account Management, Project Management, Management, Human Resources, Customer Service, Employee Training, Telecommunications, Customer Satisfaction
Education
University of Phoenix 2009 — 2010
Human Resources Management, Human Resources Management/Personnel Administration, General
University of Phoenix 2007 — 2010
Bachelor's degree, Business Administration and Management, General
Sprint July 2007 - Present
Skills
Cross-functional Team..., Customer Management, LTE, Mobile Devices, Pre-sales, Project Management, Relationship Management, Telecommunications, Wireless
Education
University of Phoenix-Bay Area Campus
Bachelor of Administration Management
Sprint September 2006 - Present
Pembroke West Associates, Inc. May 1994 - August 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2009 — 2013
Bachelor of Science (BS), Business Administration and Management, General
CITADEL Systems, Inc. December 2014 - Present
Sprint March 2010 - December 2014
Skills
Contract Negotiation, Leadership, Program Management, Telecommunications, Wireless, Sales, Strategic Planning
Education
University of Phoenix 2004 — 2007
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Deer Valley High School 1997 — 2001
Diploma, Various
Comcast September 2013 - Present
DIRECTV July 2011 - February 2013
Sprint January 2005 - December 2010
Skills
Video Editing, Photography, Digital Media, Digital Marketing, Digital Photography, Computer Graphics, Technical Support, Web Marketing, Web Development, Web Applications, Web Services
Education
University of Phoenix 2010 — 2014
Bachelor of Science (B.S.), E-Commerce/Electronic Commerce
Smoky Hill High School 1999 — 2004
HS Diploma
Verizon December 2012 - Present
Sprint August 2012 - December 2013
united states army July 2009 - May 2012
Education
University of Phoenix 2013 — 2018
Bachelor of Science, Advanced Networking
No Child Left Behind Behavioral Healthcare Services September 2014 - Present
Sprint June 2012 - Present
Cabelas Inc August 2011 - June 2012
Cost Plus World Market November 2004 - July 2011
Skills
Customer Service, Customer Satisfaction, Retail, Team Building, Leadership, Time Management, Microsoft Office, Microsoft Word, Microsoft Excel, Training, Inventory Control, Merchandising, Telecommunications, Employee Training, Management, Wireless, PowerPoint, Loss Prevention, Direct Sales, Customer Experience, Sales Management, Teamwork
Education
University of Phoenix 2011 — 2016
Bachelor of Science (B.S.), Human Services, General
Coca-Cola Enterprises July 2012 - Present
Sprint April 2008 - December 2008
Education
University of Phoenix 2010 — 2014
Associate of Arts and Sciences (A.A.S.), healthcare administration