Sprint Company
Industry: Telecommunications company
DescriptionSprint Corporation is an American telecommunications company that provides wireless services and is an internet service provider. It is the fourth-largest mobile network operator in the United States and serves 54 million customers as of October 2017. Customer service: 810 1 817-698-4199 Headquarters: Overland Park, Kansas, United States Subsidiaries: Boost Mobile, Virgin Mobile USA, CEO: Michel Combes (May 31, 2018–), Marcelo Claure (Aug 11, 2014–)
Sprint List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sprint. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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28,278 Sprint employees in database. Find out everything there's to know about Sprint employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sprint Employees
AT&T Mobility October 2013 - Present
Goodman Networks August 2012 - October 2013
Connectivity Wireless October 2010 - June 2012
Ericsson March 2009 - October 2010
Sprint March 2004 - March 2009
Nextel September 1999 - March 2004
Skills
Team Leadership, Technical Management, Technical Leadership, Program Management, Telecommunications, Wireless Network Design, DAS, Network Deployment, Microsoft Office, RF Engineering, RF, RF design, RAN, Wireless, Team Building, Wireless Networking, Optimization, Antennas, 2G, 3G, 4G, Cellular, iDEN, GSM, UMTS, CDMA, EVDO, WiMAX, LTE, Capacity, Radio, Planning, Radio Network Planning, Wireless Solutions, Mobile Communications, Network Design, Network Optimization, Network Engineering, Troubleshooting, Operations Management, Network Operations, Operation, Analysis, Process Improvement, Routers, IP Networking, OSS, Network Architecture, Vendor Management, LAN/WAN
Education
American InterContinental University 2004 — 2005
BBA, Business Mgt, Decision Making
Georgia Institute of Technology 1994 — 1998
Mechanical Engineering, Management
Verisight, Inc August 2014 - Present
Sprint September 2011 - April 2014
John L. Sullivan Chevrolet September 2009 - November 2011
Skills
Customer Retention, Long-term Customer..., Account Management, Clerical Skills, Microsoft Office, Office Management, Customer Oriented, Customer Satisfaction, Technical Support, Member Relations, Customer Experience, Customer Service, Mobile Devices
Education
American River College
Highlands Highschool
Deca Commisary Store February 2013 - December 2013
Target October 2012 - January 2013
Southwestern Illinois College April 2010 - June 2011
Sprint April 2005 - October 2005
Pizza Hut April 2004 - October 2004
GNC August 2003 - March 2004
Education
American Military University 2012 — 2015
Bachelor of Arts (B.A.), Sociology, B
Lake Land Community College 2011 — 2012
Associate's Degree, Sociology, B
Sprint October 2010 - Present
Sprint August 2009 - September 2010
Sprint October 2006 - September 2010
Sprint via JM Neil and Associates August 2005 - October 2006
Allied Staffing July 2005 - August 2005
Walt Disney Travel Company, Disney Direct Marketing July 2004 - July 2005
National Association of State Departments of Agriculture, California Agricultural Statistics Service January 2003 - June 2004
Skills
Leadership, Team Leadership, Troubleshooting, Management, Telecommunications, Surveillance, Customer Satisfaction, CDMA, Microsoft Office, Team Building, Training, Security, Networking, Wireless, VoIP, Time Management, 4G, Switches, LTE, Customer Experience, Recruiting, Coaching, Strategic Planning, Security Management, Disaster Recovery, Computer Network..., Microsoft Excel, Social Networking, Event Management, 3G, PowerPoint, Microsoft Word, Marketing, Project Planning, Outlook, Data Entry, Testing, Quality Assurance, Enforcement
Education
American Public University System 2015 — 2016
Bachelor of Technology (B.Tech.), Information Technology Project Management
University of Phoenix-Kansas City Campus
Associate's degree, Criminal Justice/Law Enforcement Administration
Sacramento High School 1998 — 2002
Diploma
Sprint January 2012 - March 2013
MetroPCS February 2009 - May 2011
Skills
Interviews
Education
American Academy McAllister Institute of Funeral Service
Funeral services
Fleishman-Hillard March 2007 - Present
Sprint September 2005 - March 2007
Sprint October 2004 - September 2005
Sprint May 1999 - October 2004
Fleishman Hillard December 1996 - May 1999
National Symphony Orchestra at the Kennedy Center of Performing Arts May 1995 - May 1996
American University, Department of Performing Arts August 1994 - May 1996
Skills
Communications Planning, Marketing Communications, Media Relations, Integrated Marketing, Mobile Marketing, New Media, Strategic Planning, Digital Marketing, Sponsorship, Public Relations, Marketing, Nonprofits, Social Media, Online Marketing, Strategic Communications, Entertainment, Leadership, Social Media Marketing, Advertising, Management, Community Development, Direct Marketing, Brand Development, Event Planning, Crisis Communications, Corporate Communications
Education
American University 1994 — 1996
MA, Public Communications and Performing Arts Management
Arizona State University 1989 — 1993
Bachelor of Arts (BA), Music
Manhattan High School 1986 — 1989
K Squared IT Solutions May 2014 - Present
Army National Guard February 2004 - Present
PGA TOUR April 2015 - June 2015
Information Systems of Florida, Inc. (ISF) October 2014 - January 2015
PHP Agency LLC, People Helping People 2015 - 2015
PHP 2015 - 2015
Recondo Technology March 2012 - July 2014
Tech USA ( Welldyne Rx) February 2011 - November 2011
MODIS IT Services April 2010 - November 2011
Sprint August 2010 - December 2010
Skills
Troubleshooting, Malware Analysis, Social Engineering, Risk Analysis, Security, Cisco Technologies, IDS and IPS, Routers, Networking, Network Security, System Administration, Telecommunications, Active Directory, Switches, Data Center, Windows Server, Leadership, Firewalls, Team Leadership, Server Administration, VMware, Network Building, Network Administration, Disaster Recovery, IT Management, Software Installation, Network Operations, IT Project..., Computer Security, Software Documentation, Linux, Cisco Routers, Network Design, System Deployment, Military Operations, Information Assurance, Fiber Optics, Technical Leadership, Network Security..., Operational Planning, OS X, VMware ESX, Fortinet
Education
Florida Community College at Jacksonville 2008 — 2008
System, Networking, and LAN/WAN Management/Manager
American Military University
Sprint April 2014 - Present
Verdant Services, Inc June 2013 - Present
Sprint Nextel January 2011 - April 2014
Sprint April 2006 - January 2011
Self Employed 2002 - 2006
CompUSA \ Telvista 2000 - 2002
Skills
SharePoint, Software Development, Web Services, SDLC, Integration, XML, .NET, Troubleshooting, jQuery, Visio, Web Applications, Team Leadership, C#, CSS, Analysis, VB.NET, JSON, HTML, Business Analysis, WCF, Android, Microsoft SQL Server, Database Administration, Visual Basic, SQL, Visual Studio, ASP, Database Design, Problem Solving, JavaScript, ASP.NET, Visionary Thinking, Process Simplification, SQL Server, Linux, AJAX, Agile, LINQ, UML, Micro Framework, WPF, Music Production, Umbraco, Entity Framework
Education
DeVry University 2010 — 2016
BS CET, Computer/Software Engineering
Dallas Northlake College 2011 — 2011
Certificate, Project Management Professional
American InterContinental University 2002 — 2003
N/A, Business Administration/ IT emphasis
Tarrant County College 1997 — 1998
N/A, Physiology/Anatomy
Federal Home Loan Bank of Atlanta June 2009 - Present
Sprint 2000 - 2007
Skills
SDLC, Business Intelligence, Requirements Analysis, Business Analysis, Process Improvement, Data Warehousing, Visio, Business Objects, SharePoint, Requirements Gathering, User Acceptance Testing, Databases, Software Project..., Agile Methodologies, Analysis
Education
American InterContinental University
Information Technology
Fayette-Ware High School
Fayette-Ware High School
Fayette-Ware High School
Visible Dreams Coaching, LLC September 2014 - Present
Sprint April 2013 - Present
Sprint/Nextel July 2003 - April 2013
AT&T Formerly Cingular Wireless August 2001 - January 2003
Skills
Performance Management, Team Motivation, Organizational..., Leadership Development, Employee Engagement, Organization Skills, Career Development..., Organizational Behavior, Change Management, Customer Service, Program Management, Call Centers, Wireless, Telecommunications, Customer Experience, Customer Retention, Cellular Communications, Customer Satisfaction, Sales Operations, CDMA, Team Building, Job Coaching, Team Leadership, Project Management, Event Planning
Education
American Public University System 2013 — 2015
Master's Degree, Organizational Leadership
DeVry University 2008 — 2013
Bachelor's Degree, Business Administration and Project Management
Coronado High School Lubbock, TX 1997 — 1999
HS Diploma, Basic
General RV Center July 2014 - Present
The Men's Wearhouse, Inc. February 2013 - June 2014
US Army 2007 - December 2012
Dr. Pepper Bottling Company May 2007 - August 2007
Sprint January 2006 - May 2007
Oklahoma State University August 2005 - January 2006
Skills
Combat Medic, Sports Medicine, Sports Nutrition, Sportswear, Combat Lifesaver, NREMT, Combat Life Saver, Hazmat Operations, AED, Military Experience, Army, ATLS, Military, Emergency Medicine, Medical Logistics, Hazmat training, Weapons of Mass..., Weapons Handling, Tactical Planning, Security Clearance, Military Training, Command, Active DoD Secret..., Operational Planning, Cpr Certified, Emergency Medical, Military Operations, Weapons Training, Military Logistics, Weapons, Combat, Counterinsurgency, PHTLS, Hazmat Response, Medicine, CBRN, Tactical Operations, Tactics, Equal Opportunities, First Aid, Intelligence, Paramedic, Veterans, Counterterrorism, Reconnaissance, Intelligence Analysis, Instructor Certified, Afghanistan, Special Operations, Marksmanship
Education
American Public University System 2010 — 2013
currently attending, Sports and Health Science
Oklahoma State University 2005 — 2006
Sprint March 2002 - Present
Skills
Wireless, Telecommunications, CDMA, VoIP, 4G, Call Centers, Cellular Communications, Customer Experience, Customer Retention, Direct Sales, LTE, Management, Mobile Devices, T1, Team Building, Training, Troubleshooting, Vendor Management
Education
American InterContinental University 2004 — 2006
Associates of Business Administration, Business Administration
Samsung Telecommunications, North America June 2015 - Present
Sprint December 2014 - Present
Nexius December 2014 - Present
MobileNet Services August 2013 - December 2014
Televersant, LLC (Remote Team of MobileNet Services Inc. USA) August 2011 - August 2013
PT Metro Global Services July 2010 - July 2011
Skills
C++, VHDL, ModelSim, Xilinx, Optimization, Drive Test, Pathloss, Actix, KML, Optimizer, TEMS Investigation, TEMS, Agilent, RF, MapInfo, GSM, UMTS, WCDMA, 3G, CDMA, 2G, WiMAX, LTE, HSDPA, HSPA, Radio Network Planning, Network Optimization, Google Earth, Telecommunications, Matlab, RF Engineering, 4G, OFDM, HSUPA, Pspice, RAN, Engineering, Planning, Assembly Language, Turbo C, Xeus, Map Basic 7, Map Info Professional 11, Project Planning, Optimizations, CCNA, UTRAN, Microwave, Antennas, RF design
Education
American International University-Bangladesh 2007 — 2010
Bachelor’s Degree, Electrical and Electronic Engineering, Grade : 3.70 out of 4.00
Notre Dame College 2004 — 2006
H.S.C., Science, Grade : A
University Laboratory School and College 1994 — 2004
S.S.C., Science, Grade : 5.00 out of 5.00 (A+)
Young Women Christian Association (Y.W.C.A) School 1992 — 1993
Nursery , K.G.
Sprint 2005 - 2015
Nextel 2003 - 2005
Nextel June 2000 - March 2002
Skills
Leadership, Sales, Management, Program Management, Analysis, Project Management, Budgets, Training, Change Management, Call Center, Process Improvement, Strategic Planning, Telecommunications, Business Strategy, Customer Experience, Software Documentation, Operations Management, Competitive Analysis, Vendor Management, Customer Service, CRM, Customer Satisfaction, Call Centers, Strategy, Team Leadership, Cross-functional Team..., Team Building, Wireless, Business Analysis
Education
American InterContinental University 2013 — 2015
Bachelor's degree, Marketing
American InterContinental University 2012 — 2015
Bachelor's Degree, BS, Business Administration, Marketing, 3.55
Sprint January 2013 - Present
cox communications 2008 - 2012
US Navy October 2000 - October 2008
Skills
Technical Support, Customer Service, Technical Analysis, Computer Science, Troubleshooting, Computer Proficiency, Windows, Microsoft Office, Customer Satisfaction, Customer Retention, C++, C#, SQL, Oracle Enterprise..., Dreamweaver, Microsoft SQL Server, Visual Basic, Citrix, Android, iPhone Support, Mobile Devices, Mobile Applications, Mobile Broadband
Education
DeVry University-California 2010 — 2014
Bachelor's degree, Computer Science, 3.10
American InterContinental University 2006 — 2007
Associate of Arts (A.A.), General Studies
Sprint July 2014 - Present
Colony West Apartments June 2013 - September 2013
Hewlett-Packard August 2012 - May 2013
Verizon Wireless December 2008 - July 2011
ABC Financial Services July 2007 - December 2008
Arkansas Fraternal Order of Police October 2006 - July 2007
Skills
Professional Services, Cellular Communications, Customer Service, Solution Selling, Customer Satisfaction, Sales Process, Product Management, Salesforce.com, Management, Contract Negotiation, Cloud Computing, Account Management, Negotiation
Education
American InterContinental University 2012 — 2014
MBA, Finance
University of Arkansas at Little Rock 2006 — 2011
Bachelor, Finance
University of Central Arkansas 2004 — 2006
Bachelor of Business Administration (B.B.A.)
Little Rock Central High School 2000 — 2004
High School Diploma
Resident Realty November 2014 - Present
Coldwell Banker Residential Brokerage September 2013 - November 2014
Sprint September 1988 - September 2013
Skills
Program Management, Cross-functional Team..., Project Management, Marketing, Vendor Management, Process Improvement, Public Relations, Public Speaking, Telecommunications, MS Project, Requirements Analysis, Business Process..., CRM, Budgets, Customer Satisfaction, Relationship Management, Real Estate, Real Estate Transactions, Customer Advocacy, Management, Social Media, Nonprofits, Strategic Planning
Education
American InterContinental University 2002 — 2004
Associate of Arts (AA), Business Administration - Information Systems
Self-employed August 2010 - Present
Sprint August 2007 - August 2010
Community Outreach Coordinator December 2004 - May 2007
Skills
Fundraising, Nonprofits, Public Speaking, Strategic Planning, Volunteer Management, Community Outreach, Event Planning, Research, Grant Writing, Customer Service, Microsoft Office, Budgets, Editing, Teaching, Event Management
Education
American InterContinental University 2000 — 2001
Bachelor's degrees, Criminal Justice & Forensic Sciences
The University of Georgia 1990 — 1995
Bachelor's degree, Chemistry
Balfour Beatty Construction February 2012 - Present
Honda of Burleson (Park Place Motor Cars) 2011 - February 2012
Fab & Manufacturing Group at The Shaw Group 2009 - 2010
The Shaw Group 2007 - 2009
CenturyTel 2005 - 2007
Sprint 2003 - 2005
Skills
Microsoft Excel, Onboarding, Data Analysis, Vlookup, Project Management, Employee Relations, Talent Acquisition, Pivot Tables, HRIS, Research, Human Resources, Hiring, Performance Management, Recruiting, Employment Law, Training, Succession Planning, Interviews, Organizational..., New Hire Orientations, Management, Employee Benefits, Benefits Administration, Job Descriptions, Applicant Tracking..., Sourcing, Process Improvement, College Recruiting, Talent Management, HR Policies, Temporary Placement, Auditing, Deferred Compensation, Employee Training, Customer Retention, Internet Recruiting, Technical Recruiting, Personnel Management, PeopleSoft, Data Integrity, Contract Recruitment, Executive Search, Recruitment/Retention, Coaching, FMLA, Conflict Resolution, Performance Appraisal, Liaison, Employee Engagement, Screening Resumes
Education
Amberton University 2003 — 2005
M.B.A, Strategic Leadership
Grambling State University 1999 — 2002
B.S, Computer Information Systems
AT&T November 2011 - Present
Marriage Uni-Versity January 2011 - Present
AT&T December 2007 - November 2011
New Avenues February 2007 - October 2007
Aaron's, Inc September 2006 - February 2007
Alltel Wireless February 2005 - July 2006
RadioShack May 2002 - January 2005
Sprint 2001 - 2002
Skills
Coaching & Mentoring, Public Speaking, Logo Design, Presentation Skills, Client Services, Leadership, Customer Service, Customer Satisfaction, Team Leadership
Education
American InterContinental University 1998 — 1999
Interior Design
Tallahassee Community College
Graphic Design
Sprint March 2008 - Present
Georgia Student Finance Commission January 2007 - February 2008
Auto Town Insurance Agency May 2004 - November 2007
Skills
Customer Service, Customer Experience, Technical Support, General Insurance, Technical Analysis, Translation, Bilingual-English/Spanis..., Bilingual Proficiency, Customer Retention, iPhone Support
Education
American InterContinental University 2006 — 2007
Bachelor of Science (BS), Criminal Justice and Corrections
SGS Consulting January 2015 - Present
Verizon Wireless August 2014 - November 2014
Sprint 2012 - 2014
T-Mobile August 2008 - March 2009
Skills
Customer Service, Technical Support, Food & Beverage, Hospitality Industry, Call Centers, Mobile Devices, Wireless, Testing, Troubleshooting, Telecommunications, Customer Satisfaction, Customer Experience, VoIP, Help Desk Support, Wireless Networking, IP, Team Leadership, Time Management
Education
American InterContinental University 2003 — 2005
Master of Business Administration (MBA), Marketing
Letum Studios July 2013 - Present
Letum Design October 2010 - Present
Sprint November 2013 - August 2014
Brilliant Babywear September 2013 - October 2013
Luxury Meets Performance September 2012 - July 2013
Showdown Tournaments February 2012 - October 2012
GameStop May 2011 - October 2012
Starbucks June 2012 - September 2012
Sacramento Homes and Loans October 2009 - August 2011
Vision Financial Network September 2006 - August 2008
Skills
Design, Photoshop CS6, InDesign CS6, Illustrator CS6, Social Networking, Game Design, Graphic Design, Story Conceptionalizing, Critical Thinking, Self-analysis, Adaptive, Multitasking Skills, Adobe Creative Suite, Photoshop, Video Games, Graphics, Illustrator, InDesign, Web Design, Web Development
Education
California State University-Sacramento 2009 — 2010
Graphic Design
American River College 2008 — 2009
English
Rio Americano High School 2004 — 2008
High School Diploma
Tundra Technical Solutions October 2013 - Present
Melaleuca:The Wellness Company 1985 - Present
Sales Manager November 2012 - October 2013
Career Education Corporation April 2005 - October 2012
Rent-A-Center April 2002 - December 2004
Mindfinders Inc. June 2000 - August 2001
Sprint April 1999 - May 2000
Skills
CRM, Training, Recruiting, Interviews, Management, Applicant Tracking..., Performance Management, Account Management, Technical Recruiting, Customer Retention, Temporary Placement, Customer Service, Sales, Consulting, Sales Management, Cold Calling, Microsoft Office, Marketing Strategy, Leadership, Full-life Cycle..., Referrals, Permanent Placement, Coaching, Performance Metrics, Employee Benefits, Team Leadership, Lead Management, Sourcing, Screening, New Account Acquisition, Career Opportunities, Talent Acquisition, Information Technology, Contract Recruitment, Candidate Experience, Internet Recruiting, Marketing, Analysis, Human Resources, Vendor Management
Education
Social Talent 2015 — 2015
Black Belt - Sourcing Ninja - Specializing in Internet Recruitment
American InterContinental University 2009 — 2011
Master of Business Administration (MBA), Organizational Psychology & Development, 3.7
American InterContinental University 2006 — 2008
Bachelor of Business Administration (B.B.A.), Operations Management and Supervision, 3.9
Ashworth University 2005 — 2006
Associate of Arts (A.A.), Business Administration and Management, General, 4.0
Tennessee Army National Guard February 2014 - Present
Latham Hand Crafted Pipes 2012 - Present
Army National Guard November 2008 - Present
Sprint Nextel 1999 - Present
US Army 1990 - 2015
US Army 1990 - 2015
Sprint November 1999 - February 2014
TN National Guard 1990 - 2014
TN National Guard 1990 - 2014
US Army January 2011 - December 2011
Skills
Tactics, Security, Emergency Management, Police, Military, Security Clearance, Team Leadership, Government, Planning, Problem Solving, Program Management, DoD, Logistics, Team Building, Supervisory Skills, Strategic Planning, Public Speaking, Security Management, Physical Security, Policy, Law Enforcement, Security Operations, Risk Management, Analysis, First Aid, Customer Service, Budgeting, Operations Management, Government Liaison, Microsoft Office, Administration, Homeland Security, Investigations, Customer Relations, Risk Assessment, Crisis Management, Mentoring, Word, Defense, Process Improvement, Surveillance, Excel, PowerPoint, Investigation, Budgets, Microsoft Excel, Project Planning, Leadership, Army, Private Investigations
Education
American Public University System 2000 — 2007
MA, Emergency & Disaster Management
Norwich University 1997 — 1999
BA, Liberal Studies, History
Fiserv April 2014 - Present
Cardtronics August 2012 - April 2014
Bank of America September 2011 - November 2012
Sprint January 1999 - April 2011
Triple I December 1998 - May 1999
MegaForce September 1997 - December 1998
Walmart June 1997 - September 1997
US Army June 1992 - May 1997
Scott & White Healthcare May 1996 - March 1997
US Army July 1989 - December 1992
Skills
SCOM, VMware, Powershell, HP Openview, DNS, Active Directory, Microsoft Exchange, WSUS, WINS, SMS, Forefront, VBScript, HP SIM, DOS, Windows Registry, Message Oriented..., Cluster, Windows Server, Servers, HP, Hardware, Networking, Security, Software Installation
Education
American Intercontinental University 2004 — 2005
Bachelor of Science, Bachelor's (BIT) - Information Technology, 2.8
American InterContinental University 2002 — 2003
Associate, Associate's (AABA) - Business Administration, 3.31
U.S. Army Non-Commissioned Officer Academy
Associate of Arts, Business Administration; Information Systems
Telecommunications Center
Plano East Sr. High
Alutiiq, LLC January 2015 - Present
Self-Employed September 2013 - March 2014
Navmar Applied Sciences Corporation December 2011 - April 2013
DigiscanUSA LLC September 2010 - December 2011
Science Applications International Corporation (SAIC) June 2004 - September 2010
CYIOS Corporation November 2002 - June 2004
Sprint November 1998 - April 2002
Vinnell Arabia June 1993 - December 1996
United States Marine Corps June 1986 - July 1994
Skills
Active Top Secret, Windows 7 & OSX, TCPIP, DOORS, ACE, Authentication,..., DoDAF, TOGAF, Service Oriented..., ARCgis, Google Earth Pro, Doors, SOA, ArcGIS, Google Earth, Integration, Defense, Security Clearance, DoD, Military, Intelligence, Army, Intelligence Analysis, Government Contracting, National Security, Information Assurance, Analysis, Military Operations, TCP/IP, Requirements Analysis, Security+, Computer Security, Troubleshooting, Leadership, Requirements Management, Command, Navy, Proposal Writing, Security, Information Security, Government, Top Secret, Configuration Management
Education
American Military University 2012 — 2015
Master's Science, Aeronautics/Aviation/Aerospace Science and Technology, General
Troy University 1985 — 1988
Bachelor of Science, Communications Media, Journalism, TV and Radio.
Computer Learning Center (defunct) owned by ECPI 1997 — 1999
Technical, Network Engineering and Management
RetailData, LLC December 2014 - May 2015
Mutual of Omaha August 2014 - February 2015
Sprint August 2013 - July 2014
Time Warner Cable March 2009 - May 2013
Time Warner Cable December 2006 - March 2009
Time Warner Cable December 2006 - February 2009
Time Warner Cable May 2006 - December 2006
APAC Customer Services October 2005 - March 2006
First Data Corporation September 2000 - October 2005
Blue Marketing August 1999 - July 2000
Skills
Training, Call Centers, Troubleshooting, Telecommunications, Human Resources, Customer Service, Sales, Access, Vendor Management, Wireless, Sales Operations, Leadership, Process Improvement, Team Leadership, Call Center, Account Management, Project Management, Cross-functional Team..., Team Building, CRM, Customer Retention, Customer Experience, Product Management, Microsoft Office, Open Innovation, Data Analysis, Integrity, Resilience, Sales Channel..., Cable Management, Strategic Planning, SQL, Databases, Invoicing
Education
American Public University System 2012 — 2017
Bachelor of Business Administration (BBA), Business Analysis
New York Institute of Technology 2002 — 2003
Undergraduate Study, Computer Science
Wabash College 1998 — 2000
Undergraduate Study, Political Science, Computer Science
Robstown High School 1994 — 1998
High School Diploma
PointClear September 2015 - Present
Atlanta Business Video December 2009 - Present
Cox Radio June 1997 - Present
Cox Media Group February 1996 - Present
Cbeyond May 2010 - October 2013
Superior Essex Communications March 2005 - July 2007
Verizon Wireless September 2001 - March 2003
WorldCom August 2000 - May 2001
Sprint August 1999 - August 2000
Electrical Insulation Suppliers, Inc. August 1998 - August 1999
Skills
Public Speaking, Writing, Spanish, Telecommunications, Radio, Training, Teaching, Customer Satisfaction, Call Center, Account Management, Customer Service, CRM, Event Management, Management, Leadership, Call Centers, Marketing, Event Planning, Social Media
Education
American InterContinental University 2003 — 2004
MBA, Technology Management
Eastern Connecticut State University 1986 — 1990
BA, English
Franklin Pierce College 1985 — 1986
N/A, Communications/transferred after 1 yr.
SunTrust Bank June 2014 - Present
SunTrust Bank February 2012 - Present
AtTask, Inc. 2011 - 2012
Elluminate 2007 - 2010
Beazer Homes 2005 - 2007
SunTrust Bank 2004 - 2005
Sprint 2003 - 2003
Microsoft 1999 - 2000
Skills
Project Management, Strategic Consulting, Software Implementation, Solution Implementation, Training Delivery, Instructional Design, Business Process..., Process Improvement, Training, SDLC, Business Analysis, Strategy, Management, Enterprise Software, CRM, SaaS, Business Process, Program Management, Integration, Project Portfolio..., Consulting, PMO, Leadership, SharePoint
Education
Colorado Technical University 2013 — 2015
Master of Business Administration (MBA) - Dual Degree, Information Technology Management & Finance
Colorado Technical University
Bachelor of Science Business Administration (BSBA), Project Management
American InterContinental University
AS, Business Administration
Clark Atlanta
Accounting
Verizon Wireless 2012 - Present
Sprint April 2010 - June 2012
Best Buy June 2007 - April 2010
Education
American InterContinental University
Business Administration and Management, General
Intel Corporation January 2015 - Present
Blackbox Network Services at Intel August 2013 - January 2015
Sprint 2010 - 2011
AT&T August 2009 - 2010
Skills
Network Administration, Network Design, Network Security, Cisco IOS, LAN-WAN, Computer Hardware, Customer Service, Technical Support, Network Engineering, CCNA, Cisco Certified, Juniper JNCIA-ER, JUNOS, Networking, Wireless, Troubleshooting, CCNA Wireless
Education
CCNA Wireless 640-722 2015 — 2015
Cisco, 982/1000
American River College 2012 — 2014
Associate of Science (AS), Information Technology: Networking management
Juniper 2013 — 2013
JNCIA, Juniper OS
Cisco Networking Academy 2012 — 2013
Certificate, CCNA
Mira Loma 2001 — 2005
Sprint June 2015 - Present
Sprint Nextel July 2012 - Present
Sprint Nextel April 2008 - July 2012
Sprint April 2005 - September 2008
Sprint 2000 - 2004
AIMCO 1997 - 2000
Merryland Property Management 1995 - 1997
Skills
Telecommunications, Wireless, CDMA, T1, Call Center, Vendor Management, Cellular Communications, Provisioning, IP, Customer Satisfaction, Managed Services, Process Improvement, Integration, Broadband, Service Delivery, System Deployment, Routers, Cross-functional Team..., Ethernet, Team Building, MPLS, VoIP, Unified Communications, DSL, Solution Selling, Customer Retention, Co-location, Leadership, LAN-WAN, SIP, Management, SIP Trunking, WiMAX, Call Centers, Network Design, Wireline, Switches, Frame Relay, Network Engineering, ATM networks, Networking, Mobile Devices, M2M, Customer Experience, Computer Network..., EVDO, Wireless Networking, 3G, Telephony, LTE
Education
Kennesaw State University 1986 — 1988
American InterContinental University
Business Management
Hospira June 2013 - Present
Hospira March 2012 - June 2013
Hospira June 2010 - March 2012
Superior Essex March 2007 - June 2010
CenturyLink (formally Sprint) December 2005 - March 2007
Sprint February 2002 - December 2005
Outsource Inc April 2000 - February 2002
Skills
Lean Manufacturing, Process Improvement, Change Management, Team Leadership, GMP, Sop, Pharmaceutical Industry, Regulatory Requirements, Change Control, Aseptic Processing, 21 CFR Part 11, Trackwise, Contract Manufacturing, Regulatory Affairs, Aseptic Technique, cGMP manufacturing, Business Process Mapping, Iso 9000, Business Process..., Operations Management, Strategy, Performance Improvement, Balanced Scorecard, Packaging, Lean Management, Six Sigma, Sterilization, Manufacturing..., cGMP practices, Regulations, Protocol, Culture Change, SOP, TrackWise, FDA, Quality Assurance, Validation
Education
American Intercontinental University
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Sprint August 2015 - Present
DYONYX February 2015 - Present
Level 3 Communications July 2011 - Present
James White and Associates May 2001 - Present
VXM Secure LLC. 2008 - 2013
tw telecom, inc. June 2010 - July 2011
tw telecom, inc. September 2009 - June 2010
ERF Wireless May 2007 - August 2009
Skyport International May 2003 - April 2007
Enron May 1999 - December 2001
Skills
Business Development, Business Management, Business Planning, Network Design, Network Engineering, Disaster Preparedness, Business..., Satellite Communications, Wireless Network Design, Wireless Networking, DWDM, Fiber Optics, Network Architecture, IP Networking, Wireless, IP, Cloud Computing, Security, Sales Process, Management, Emergency Management, VoIP, Strategic Planning, Integration, Managed Services, TCP/IP, Pre-sales, Training, Leadership, Telecommunications, Co-location, Account Management, Start-ups, Sales Management, Cisco Technologies, Operations Management, Networking, Sales Operations, Strategic Partnerships, CRM, Enterprise Software, WAN, Unified Communications, Data Center, Solution Selling, Team Management, Business Analysis, Switches, Direct Sales, SaaS
Education
Northeastern University 2012 — 2014
Master of Science (MS), Finance, General
American Public University System 2010 — 2012
MS, IT - Information Security and Assurance
Columbia Southern University 2009 — 2010
MBA, International Business
Vmware
VSP-HYBRID / VSP-NV / VSP-CP, Virtualization and cloud
Educational Media Foundation - KLOVE & Air 1 Radio Networks September 2012 - Present
Black & Veatch July 2012 - September 2012
Lyle May 2008 - July 2012
WEAVE July 2003 - November 2009
Constellation Energy 2006 - 2008
Clearwire 2005 - 2006
Somerton Student Insurance 2004 - 2005
CLS Group November 1997 - September 2003
Quest Communication 1997 - 1998
Sprint May 1996 - November 1997
Skills
Telecommunications, Vendor Management, Wireless, Contract Negotiation, Project Management, Budgets, Negotiation, Software Documentation, Strategic Planning, Microsoft Office, Program Management, Zoning, Management, Microsoft Excel, Database Administration, Access, Real Estate, Business Development, Project Planning, Team Building, Analysis, Construction, Construction Management, Contract Management, Engineering, Outlook, Site Development, Training, Troubleshooting, LTE, Cellular Communications, GSM, Mobile Devices, CDMA
Education
Oklahoma State University 2002 — 2003
Business, Victimology
American River College 1993 — 1996
Human Services, Crisis Intervention
Cable and Wireless Communications June 2013 - Present
BMC Software March 2010 - May 2013
Electronic Arts May 2008 - March 2010
Capital Group Companies November 2006 - May 2008
Cisco Systems Inc June 2000 - November 2006
Sprint 1988 - 1992
Skills
Change Management, Mergers, Talent Acquisition, Leadership Development, Talent Management, Executive Coaching, Succession Planning, Mergers & Acquisitions, HRIS, Human Resources, Strategy, Workforce Planning, Management, Recruiting, Vendor Management, Leadership, Coaching, Consulting, Program Management, Strategic Planning, Personnel Management, Performance Management, Project Management, Employee Relations, Employee Engagement, Deferred Compensation, Organizational..., Organizational Design, Onboarding
Education
Amberton University 1987 — 1989
Masters, Human Resource Development
St. Mary's University 1979 — 1983
Bachelor of Business Administration (B.B.A.), General Business
TGI Fridays May 2015 - Present
Neiman Marcus February 2014 - April 2015
MedSynergies May 2012 - November 2013
SOURCECORP July 2010 - May 2012
Dean Foods February 2005 - January 2009
Colvin Resources Group (First Horizon Home Loans) September 2004 - January 2005
Robert Half International (TXU Energy) January 2004 - August 2004
Verizon Data Services June 2000 - January 2004
Verizon September 1997 - June 2000
Sprint August 1994 - September 1997
Skills
IT Audit, Sarbanes-Oxley Act, Integration, SDLC, Vulnerability Assessment, PCI DSS, Computer Security, Information Technology, Quality Assurance, CISSP, Auditing, DIACAP, Report Writing, Change Management, Patch Management, ITIL, Vulnerability Management, Retina, COBIT, Tripwire, STIG, DoD, Reporting & Analysis, Network Security, NIST, FISMA, Project Management, Corrective Actions, Sarbanes-Oxley, Information Security, Analysis, Customer Service, Compliance Management, QualysGuard, CA Service Desk, WinPack, NitroGuard, NitroView, Trustwave, AppDetective Pro, Occularis, HIPAA, HIPAA IT Compliance, Mobile Device Management, SSAE 16, RBAC, Data Loss Prevention, Access Control, Public Trust, Security Clearance
Education
Amberton University
MBA, E-Commerce Management
David W. Carter
Northwood University
BBA, Business Management
Southern Methodist University - Cox School of Business
Graduate Finance Certificate
Texas Tech University
Psychology, Graphic Design
CenturyLink Business November 2014 - Present
Bright House Networks November 2013 - November 2014
Sprint August 2000 - November 2013
Skills
Call Centers, Wireless, Operations Management, M2M, Management, Sales, Customer Service, Account Management, Telecommunications, Solution Selling, Sales Operations, Mobile Devices, Microsoft Office 365, IaaS, Cloud Computing, Customer Experience, Customer Retention, Sales Process, Direct Sales, Salesforce.com, Managed Services, Unified Communications, B2B, Cold Calling, Selling, Co-location, Personal Chef Services, Office 365
Education
American InterContinental University
General Growth Properties September 2014 - Present
DeVry Education Group March 2012 - September 2014
DeVry Education Group February 2011 - March 2012
Rocket Learning July 2009 - February 2011
Sprint June 2008 - March 2009
Merck & Co. Inc (MSD) June 2007 - August 2007
Howard University 2005 - 2006
Skills
Project Management, Visio, SharePoint, Business Analysis, Vendor Management, Analysis, Salesforce.com, Cloud Computing, Requirements Gathering, CRM, Process Improvement, Data Analysis, SDLC, Program Management
Education
American InterContinental University 2008 — 2009
MBA, Project Management
Howard University 2004 — 2008
BBA, Information Systems
Insight Global March 2015 - Present
CTS July 2014 - March 2015
Sprint June 2013 - June 2014
Research Analysis and Maintenance, Inc. October 2007 - June 2013
EWA Services August 2005 - October 2007
EMSI 2002 - August 2005
Skills
Microsoft SQL Server, Web Applications, Troubleshooting, ASP.NET, Crystal Reports, IIS, Visual C#, SQL Server Management..., Client/server, Applications Software..., Database-driven Web..., Debugging, Visual Studio..., Microsoft Team..., Workforce Management, Call Centers, Databases, Requirements Analysis, SQL, Visual Studio, Software Development, Testing
Education
American InterContinental University 2002 — 2004
Bachelor's degree, Information Technology, 3.70
Central Texas College 1994 — 2000
Associate's degree, Computer Science, 3.16
BB&T July 2006 - Present
Vidant Medical Center December 2005 - December 2012
Sprint January 2004 - June 2005
Skills
Oral & Written..., Interpersonal..., Interpersonal Leadership, Team-oriented, Cross-functional Team..., Analytic Problem Solving, Deadline Oriented, HR Policies, Works well individually, Works well with a team, Highly motivated..., Highly responsible, Handle Confidential..., Fast-paced
Education
American InterContinental University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Pitt Community College 2005 — 2008
Associate of Arts and Sciences (A.A.S.), College/University Preparatory and Advanced High School/Secondary Diploma Program
Genesys August 2007 - Present
ProposalMatch May 2006 - Present
Magpie Designs 2004 - 2011
VT Services October 2006 - July 2007
VT Griffin Services, Inc. October 2006 - July 2007
VT Griffin September 2006 - July 2007
BellSouth December 2000 - May 2006
BellSouth August 1997 - December 2000
Sprint April 1994 - August 1997
Sprint July 1991 - April 1994
Skills
Proposal Management, Change Agent, Software Design, RFP, Project Management, Strategy, Management, Leadership, Telecommunications, Process Improvement, Team Building, Business Process..., Business Analysis, Analysis, Requirements Analysis, Marketing Strategy, Proposal Writing, Program Management, Integration, Software Documentation, Government, Business Development, Project Planning, CRM, Sales Operations, Access, Business Process, Professional Services, Team Leadership, Unified Communications, Technical Writing, Enterprise Software, Business Intelligence, Cloud Computing, Sales, Analytics, Consulting, Cross-functional Team..., Pre-sales, Competitive Analysis, Solution Selling, Call Centers, Software Development, Managed Services, Salesforce.com, Knowledge Management, Sales Enablement
Education
American InterContinental University 2005 — 2006
BA, Organizational Psychology
Clayton State University 1977 — 2001
general, English and Psychology
ENTERPRISE RENTAL January 2009 - Present
SPRINT March 2005 - February 2008
ALAMOSA PCS (SPRINT) June 2002 - December 2004
ADAM COUNTY PUBLIC SCHOOL BOARD January 2001 - January 2002
GENERAL SALES January 1993 - January 1999
Education
London College of Fashion
merging technology and fashion
American InterContinental University 1999 — 2000
Study Abroad, Fashion Design
Clark Atlanta University 1995 — 1999
BA, Fashion Design and Merchandising
Home March 2006 - Present
Images 4 Kids November 2004 - March 2006
IKON Office Solutions May 2004 - November 2004
Sprint April 1991 - April 2004
Sprint December 1997 - February 2000
Sprint September 1996 - December 1997
Sprint May 1993 - September 1996
Sprint April 1991 - May 1993
Skills
Program Management, Cross-functional Team..., Process Improvement, Project Management, Six Sigma, Management, Quality Assurance, Vendor Management, Sales Operations, PMP, Telecommunications, Wireless, Business Process..., Managed Services, SDLC, Business Analysis, Team Leadership, User Acceptance Testing, Call Centers, Analysis, MS Project, SharePoint, Product Development, IT Management, Change Management, Integration, Customer Satisfaction, Process Engineering, Outsourcing, Training, Databases, IT Strategy, Strategy, VoIP, PMO, Requirements Gathering, Business Strategy, CRM, Testing, ITIL, Strategic Planning, Business Intelligence, Cloud Computing, Business Process, Coaching
Education
George Washington University 1999 — 2001
Masters Certificate, Project Management
American InterContinental University 1998 — 2000
Master’s Degree, Information Technology
The University of Georgia 1987 — 1989
BS, Psychology
Georgia College and State University 1984 — 1987
BS, Psychology
Choice Products and Services Inc. October 2014 - Present
Sprint February 2014 - October 2014
MetroPCS October 2009 - August 2013
AT&T November 2003 - October 2009
Skills
Process Improvement, Wireless, Solution Selling, Call Centers, Direct Sales, Customer Satisfaction, Vendor Management, Sales Management, Salesforce.com, Team Leadership, Telecommunications, Account Management, Team Building, Business Counsel, Retail, 4G LTE, Coaching Staff, Coaching, Business Planning, Forecasting, Customer Retention, Customer Experience, Customer Service, Sales Operations, Sales Process
Education
American InterContinental University 2014 — 2015
Bachelor’s Degree, Bachelor of Business Administration
Sprint September 2012 - Present
Marcus Interactive Web Marketing Solutions July 2009 - Present
CIGNA Healthcare September 2011 - September 2012
Proliance International/Vista-Pro Automotive June 2000 - June 2010
Cartier December 1998 - June 2000
Catapult Software Training Centers June 1997 - December 1998
ETD June 1992 - June 1997
Ingram Entertainment 1990 - 1991
Star Video Entertainment 1988 - 1991
Skills
Search Engine..., Social Media Marketing, Website Analytics, Customer Service, Public Relations, SEM, PPC, Digital Marketing, E-commerce, Online Advertising, Google Analytics, Email Marketing, Direct Marketing, Marketing Strategy, Digital Strategy, Web Strategy, Analytics, Google Adwords, Web Marketing, Marketing, User Experience, Website Development, Content Management, Interactive Marketing, Social Media, Social Networking, Internet Strategy, Content Strategy, Webmaster Services, Facebook, Google Webmaster Tools, Wordpress, Social Marketing, B2B Marketing, Web Development, Web 2.0, SEO, Web Analytics, Digital Media, Web Design, Mobile Marketing, Integrated Marketing, Affiliate Marketing, Online Marketing, Web Project Management, Mobile Devices, Lead Generation, Organic Search, Web Content Management, Conversion Optimization
Education
American University 1982 — 1986
Communications - Visual Media
Stuyvesant High School 1978 — 1982
HS, Math, Science
Medivators August 2015 - Present
Medivators December 2012 - Present
Medivators / Byrne Medical May 2010 - Present
Sprint 1998 - 2009
Concierge Management Company 1996 - 1998
Skills
Excel, PowerPoint, Word, Internal Audit, Accounting, Inventory Control, Data Analysis, Auditing, Quality Auditing, Microsoft Excel, Report Writing, QuickBooks, Process Improvement, Sales Management, Sales Operations, Sales, Sarbanes-Oxley Act, Microsoft Word, Training, Account Management, Team Leadership, Cross-functional Team..., Leadership, Management, Organization, Accounts Payable, Accounts Receivable, Microsoft CRM, Office Administration, Eye For Detail, Business Reporting, Expense Control, Operational Risk, Corporate Finance, Cash Management, SOX, Compliance Audits, Compliance Management, Compliance, Time Management, Marketing, Salesforce.com, Product Launch, Inventory Management, Customer Satisfaction, Sales Process, Direct Sales, Teamwork, Cold Calling, Retail
Education
Sam Houston State University 2013 — 2015
Master of Business Administration (MBA)
American InterContinental University 2010 — 2012
BBA, Business
Lone Star College 1995 — 2000
AAS, Accounting
Halliburton May 2015 - Present
Pellucid Tech Solutions February 2015 - May 2015
Capital One January 2014 - February 2015
Texas Pride Realty November 2010 - August 2013
First National Bank Texas December 2008 - November 2010
First National Bank Texas September 2006 - December 2008
Sprint January 2004 - August 2006
Skills
Operations Management, Real Estate, Negotiation, Property Management, Customer Service, Budgets, Contract Negotiation, Strategic Planning, Team Building, Sales, Project Management, Investment Properties, Banking, Compliance, Retail Banking, Sales Operations, QuickBooks, Internal Audit, Bookkeeping, Managerial Finance, Leadership, Financial Analysis, Marketing, Business Planning, Microsoft Office, Office Administration, Visas, Business Visas, Tourism Management, US Passport, Recruiting, Yardi, PeopleSoft, ADP Payroll, Sales Management, Outlook, Finance, Accounting, Time Management, Human Resources, Microsoft Excel, Forecasting, Analysis, Management, Risk Management, Training, Financial Accounting
Education
American InterContinental University
Bachelor of Science (B.Sc.), Business Management / Finance
Lean/Six Sigma Greenbelt Training
Accor 2014 - Present
Microsoft / Marketsource 2012 - 2014
Hertz 2010 - 2012
Sprint 2004 - 2010
Skills
Training, Wireless, Sales Management, Customer Service, Customer Relationship, Direct Sales, Marketing, Account Management, Sales Initiatives, Consumer Electronics, Technology, Telecommunications, Solution Selling, Field Training, Strategic Selling, Consulting, Security Clearance, Trade Shows, Territory Account..., Analytics, Data Analysis, Data Entry, Operations Management, Political Risk Analysis, Military Affairs, Field Marketing, Negotiations
Education
American Public University 2015 — 2017
Master's degree, Public Administration
Florida International University 2004 — 2009
Bachelor of Science (BS), Political Science
Munn & Morris Financial Advisors August 2015 - Present
Munn & Morris Financial Advisors 2015 - Present
Sprint 2009 - 2015
Sprint 2007 - 2009
Sprint 2001 - 2007
Sprint 1999 - 2001
Sprint 1996 - 1999
Sprint Nextel 1993 - 1995
Sprint 1991 - 1993
Skills
Strategy, Management, Strategic Partnerships, Business Planning, Business Strategy, Leadership, Professional Services, Integration, Telecommunications, Wireless, Managed Services, Sales Management, Channel Partners, Go-to-market Strategy, Marketing Strategy, Cellular Communications, Product Management, Product Marketing, Telephony, Cloud Computing
Education
Southern Methodist University 2011 — 2015
Certificate Program, Financial Planning
Amberton University 1995 — 1997
MBA, Business
Indiana University Bloomington 1984 — 1988
BS, Accounting
One Technologies, LP March 2015 - Present
Fannie Mae July 2014 - March 2015
Epsilon May 2010 - July 2014
Credit Solutions April 2007 - May 2010
Cingular Wireless September 2003 - March 2007
BearingPoint September 2003 - March 2007
Software Professionals July 2003 - September 2003
Sprint February 2002 - February 2003
Accenture February 2001 - February 2003
Skills
Testing, Regression Testing, Analysis, Debugging, Unica, SQL, BSA, Modifications, Test Management Tool, Test Automation, Test Planning, Test Cases, System Testing, Manual Testing, Test Management, User Acceptance Testing, Usability Testing, SDLC, Process Improvement, Oracle SQL, Oracle, CRM, Microsoft SQL Server, Software Development, Business Intelligence, Requirements Gathering, Databases, XML, Requirements Analysis, Visio, Agile Methodologies, Quality Center, Web Applications, Enterprise Software, Software Quality..., Software Project..., Telecommunications, Scrum, Integration, Quality Assurance, Business Process, Web Services, Visual Studio, .NET, HP Quality Center
Education
The University of Texas at Arlington
BS, Information Systems
Amberton University
MBA, Strategic Leadership, 3.92
Genband 2010 - Present
Avaya 2008 - October 2010
Nortel Networks 2007 - 2008
Tekelec 2006 - 2007
Tekelec 2005 - 2006
Natural Convergence 2002 - 2005
Sprint 2001 - 2002
Nortel Networks 1997 - 2001
Nortel Networks 1996 - 1996
Nortel Networks 1995 - 1995
Education
Amberton University 1995 — 1996
MBA, Management
Brigham Young University 1990 — 1994
BS, Computer Science with Minor in History
Santa Monica College
AA, Liberal Arts
Pratt Industries December 2014 - Present
AGCO Corporation September 2014 - December 2014
AGCO Corporation July 2012 - September 2014
Edward Rayne Web Development 2003 - December 2013
Topeka & Shawnee County Public Library August 2008 - July 2012
Shawnee County Dept. of Corrections 2004 - 2007
Sprint 1999 - 2002
Skills
SEO, CSS, Web Development, PHP, Web Design, HTML, Online Marketing, Social Media, Photoshop, Email Marketing, Social Media Marketing, Wordpress, SEM, Google Analytics, Web Analytics, PPC, MySQL, Information Architecture, Google Adwords, Website Development, Dreamweaver, XHTML, XML, Marketing Strategy, WordPress, Web Applications, SMO, AJAX, Mobile Applications, Web 2.0, Adobe Creative Suite, CMS, Social Networking, Facebook, JavaScript, Online Advertising, Web Marketing, Graphic Design, Blogging, Usability, Digital Marketing, phpMyAdmin, ASP, Multimedia, Joomla, IIS, Drupal, VB.NET, Mobile Devices, Android
Education
American InterContinental University
Bachelors, Computer Forensics
Collin County Community College August 2013 - Present
Preston Rich, LLC July 2011 - Present
Richland College January 2008 - Present
PepsiCo July 2009 - October 2011
General Datatech September 2008 - June 2009
Celanese August 2008 - September 2008
PepsiCo November 2004 - May 2008
Nokia Networks September 2003 - August 2004
Lucent Technologies September 1999 - April 2003
Sprint March 1997 - September 1999
Skills
Strategic Planning, Change Management, Organizational Change, COBIT, IT Audit, IT Service Management, ISO 20000, ISO 27002, Process Control, Organizational..., Organizational Design, Business Ethics, Executive Coaching, Coaching, Process Engineering, Process Improvement, Process Development, Process Management, Organizational..., Process Simulation, Management, Instructional Design, Business Process, Project Management, Project Portfolio..., Management Consulting, Employee Training, Analysis, Team Building, Leadership, Strategy, Human Resources, Program Management, IT Security Operations, IT Security Policies
Education
Capella University 2007 — 2013
PhD, Organization and Management, Honors - Graduation with Distinction
Amberton University 2004 — 2007
MBA, Strategic Leadership
Amberton University 2002 — 2004
BBA, Management
Dallas County Community College 1999 — 2001
A.S., Business
ITT Technical Institute May 2015 - Present
Westwood College April 2014 - April 2015
Wells Fargo July 2013 - April 2014
Sprint September 2011 - July 2013
Apple Retail October 2010 - May 2011
T-Mobile June 2006 - January 2010
Circuit City September 2004 - May 2008
US Navy August 1997 - May 2002
Skills
Management, Leadership, Retail, Store Management, Sales, Customer Service, Analysis, B2B, Merchandising, Inventory Management, Customer Satisfaction, Visual Merchandising, Customer Experience, Microsoft Word, Public Speaking, Microsoft Excel, Coaching, Team Building, Microsoft Office, Training
Education
Westwood College-Northlake 2014 — 2016
Bachelor of Arts (B.A.), Graphic Design with a Major in Visual Communications
American InterContinental University 2010 — 2012
AA, Business
Sally Beauty July 2015 - Present
Prime Communications February 2011 - June 2015
T-Mobile February 2009 - September 2010
Sprint May 2005 - August 2008
Eckerd Drugs March 2001 - October 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Negotiation, Editing, C++, C, Java, P, Direct Sales, Operations Management, Merchandising, Customer Satisfaction
Education
American InterContinental University 2004 — 2007
Bachelor's Degree, Business Administration and Management, General
American InterContinental University 2004 — 2007
Bachelor's Degree, Accounting and Finance
William Paterson University of New Jersey 1992 — 1994
Associates Accounting
Bank of America Merrill Lynch August 2015 - Present
PNC November 2014 - August 2015
Sprint March 2013 - August 2014
YMCA of Central Kentucky January 2011 - March 2012
Skills
Event Planning, Fundraising, Customer Service, Public Speaking, Community Outreach, Nonprofits, Microsoft Office, Training, Leadership, Editing, Social Media, Coaching, Public Relations, Leadership Development, Staff Development
Education
American InterContinental University 2014 — 2015
Master of Business Administration (M.B.A.), Finance and Financial Management Services
University of Kentucky 2009 — 2013
Secondary Education/ Minor in Sociology, History, English, 3.4 gpa
Realty ONE Group Southwest January 2014 - Present
St. Louis Metro Area June 2008 - November 2013
Classen School of Advance Studies June 2012 - May 2013
Pelican Realty & Mortgage December 2002 - May 2007
S B C Datacomm January 2000 - December 2002
Realtor- Re/Max Realty Affiliates 1986 - 2002
AT&T January 1998 - December 2000
Sprint November 1982 - January 1987
Skills
Selling, teaching,..., Teaching, Classroom Management, Special Education, Differentiated..., K-12, Curriculum Design, Lesson Planning, Secondary Education, Classroom, Tutoring, Curriculum Development, Educational Technology, Elementary Education, Educational Leadership, Literacy, Teacher Training, Instructional Technology, Staff Development, Smartboard, Middle School, Data Network, Project Management, Marketing Strategy, Social Media Marketing, Sales Management, Sales, Sales Operations, Sales Process, Sales Presentations
Education
CSUS & OCCC 2012 — 2013
Bachelor of Science (BS), Registered Nursing/Registered Nurse, 3.5
St Charles Community College 2009 — 2012
Nursing pre-reqs, Secondary Education and Teaching, Honors
St. Louis Community College 2008 — 2008
AAS, Secondary Education and Teaching, 4.0
Oklahoma City Community College 1987 — 1987
AA, Real Estate Law, 4.0
The University of Texas at Austin 1983 — 1986
MBA pre-requisits, Business Administration and Management, General
CSU Sacramento 1977 — 1979
BS, Anthropology
American River College 1975 — 1980
AAS, Anthropology
Community College of the Air Force 1972 — 1973
Associate of Arts and Sciences (AAS), Air Traffic Control Technician, 4.0
Axis Jet May 2015 - Present
Air Force January 2013 - September 2014
Air Force November 2009 - January 2013
9th Fighter Squadron September 2007 - April 2008
Zurich Insurance Company Ltd May 2006 - August 2006
Shur-Way Moving And Cartage July 2004 - August 2004
Sprint June 2004 - August 2004
Rolling Green Country Club April 2001 - August 2003
Skills
Air Force, Military Experience, Military Aviation, Aircraft, Leadership, Flight Safety, Active Top Secret..., Military Operations, Mission Commander, Airlines, Process Improvement, Program Management, DoD, Analysis, DoDAF, Crew Resource Management, Business Strategy, Aircraft Systems, NATO, Flight Training, Counterterrorism, Afghanistan, C4ISR, Security Clearance, National Security, Top Secret, Customer Service
Education
American Military University 2012 — 2016
Master of Business Administration (M.B.A.), Current Student
Squadron Officer School 2011 — 2011
Professional Military Education
Air and Space Basic Course 2007 — 2007
Professional Military Education
University of Colorado Boulder 2003 — 2007
Bachelor's Degree, Business Administration and Management, General
The University of Texas at San Antonio August 2012 - Present
Florida State University December 2002 - July 2012
MCFRA Technology Services November 2001 - November 2002
Sprint January 2000 - November 2001
Skills
Project Management, Software Documentation, OS X, Windows 7, Active Directory, Microsoft Office, Troubleshooting, System Administration, Windows, Windows Server, Linux, HTML, Computer Hardware, Higher Education, SharePoint, Technical Support, Data Analysis, XP, Access, Network Administration, Networking, Visio, Operating Systems, Databases, Help Desk Support, Software Installation, Servers
Education
Florida State University 2008 — 2009
Graduate Certificate, Project Management, 3.2
American InterContinental University 1999 — 2001
Master's Degree, Information Technology
Savannah College of Art and Design 1988 — 1992
Bachelor's Degree, Fine Arts/Graphic Design
Terrapinn February 2015 - Present
Terrapinn January 2014 - January 2015
Sprint September 2013 - January 2014
Canon USA June 2013 - September 2013
VimpelCom September 2010 - March 2013
South Asia Mobile Forum February 2009 - September 2010
Warid Telecom International Limited August 2008 - February 2009
GrameenPhone January 2006 - August 2008
Skills
Telecommunications, Business Planning, Customer Relations, Event Management, Forecasting, Business Development, Customer Service, Team Leadership, CRM, Management, Marketing Strategy, Marketing, Team Management, Negotiation, Account Management, Direct Sales, Sales Management, Strategic Planning, Sales, Team Building, New Business Development, Sales Operations, Business Strategy, Key Account Management, Market Research, Start-ups, Customer Satisfaction, Cross-functional Team..., Budgets, Marketing Management, Project Management, Leadership, Project Planning, Customer Retention, Mobile Devices, B2B, Networking, Product Management, Product Marketing, Vendor Management, Human Resources, Business Analysis, Analysis, Teamwork, Competitive Analysis, Market Planning, VAS, Customer Experience, Channel Partners, Strategic Partnerships
Education
American International University-Bangladesh 2002 — 2006
BBA, Finance and Accounting
Cephalon International School 2001 — 2002
A Level, Science
Zenith Education Group March 2015 - Present
Dress for Success Worldwide August 2012 - Present
Moving You Forward January 2010 - Present
Pinellas Ex-Offender Re-Entry Coalition April 2013 - March 2015
Robert Half International September 2011 - April 2012
Energy Choice Partners LLC June 2011 - February 2012
H & R Block December 2009 - April 2010
Sprint August 1998 - January 2009
Primerica Financial Services June 1993 - January 1998
Skills
Budgets, Software Documentation, Account Management, Cold Calling, Training, Customer Service, Team Building, Management, Public Speaking, Leadership, Leadership Development, Recruiting, Strategic Planning, Coaching, Process Improvement, Career Development, Fundraising, Staff Development, Community Outreach, Analysis, Microsoft Excel, Career Counseling, Public Relations, Organizational..., Event Management, Resume Writing, Consulting, Marketing Strategy, PowerPoint, Microsoft Word, Teaching, Social Media, Business Development, Relationship Building, Networking, Employee Training, Policy, Small Business, Program Development, Performance Management, Strategy, Time Management, Higher Education, Interviews, Human Resources, Event Planning, Sales, Marketing, Microsoft Office, Customer Retention
Education
American InterContinental University 2003 — 2004
BA, Business Administration
St. Louis Community College 1989 — 1991
AS, General Transfer Student
ChargePoint, Inc. July 2015 - Present
US Army November 2010 - Present
Comcast Cable July 2013 - July 2015
Sprint September 2009 - September 2012
T-Mobile May 2008 - September 2009
AT&T January 2004 - September 2007
Skills
Leadership, Training, Business Development, Sales, B2B, Direct Sales, Team Leadership, Management, Marketing, Sales Management, Military, Leadership Development, Program Management, Analysis, Marketing Strategy, Salesforce.com, Human Resources, Hiring, New Hire Training, Regional Development, Supply Chain Management, Supply Chain, Military Experience, Cross-cultural, Project Management, Telecommunications, Retail, Mass Hiring
Education
Santa Clara University M.B.A 2013 — 2015
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Santa Clara University 2011 — 2013
Bachelor of Science (B.S), Political Science and Government, 3.2
American University 2012 — 2012
International Law and Organizations Certificate, 3.8
De Anza College 2009 — 2011
Mountain View Academy
Sprint June 2015 - Present
Saint Catherine Medical Center September 2004 - November 2011
Broad Mountain Nursing Home December 2000 - January 2004
Skills
Power Point, Microsoft Excel, Microsoft Word, Curriculum Development, Course Creation, Medical Terminology, Team Leadership
Education
American InterContinental University 2012 — 2013
Master of Education (MEd), Curriculum and Instruction, 3.59
American InterContinental University 2010 — 2012
Bachelor of Business Administration (BBA), Healthcare Management, 2.83
American InterContinental University 2009 — 2010
Associate's degree, Healthcare Administration, 3.44
Flextronics July 2014 - Present
Apple January 2013 - January 2014
Sprint February 2005 - April 2008
Rolling Audio March 2003 - November 2004
Education
Wyoming Technical Institute 2009 — 2010
Associate's degree, Automotive Engineering Technology/Technician
American River College
Associate's degree, Computer and Information Sciences and Support Services
Homeward Residential November 2009 - Present
AHMSI November 2009 - November 2014
Sniffles & Sneezes Premier Childcare January 2001 - May 2009
Verizon Communications May 1998 - October 2001
Sprint March 1993 - May 1998
Skills
IT Project & Program..., Technical Vendor..., Third Party Vendor..., IT Service Management, ITIL v3 Foundations..., Relationship Management, IT Risk Management, Data Center Decommission, Data Migration, Server Migration, Application Migrations, ITIL, SharePoint 2010..., EMC Storage Solutions, Enterprise Wide..., Netscaler Load Balancer, PMLC & SDLC Methodology, Microsoft Office, CMDB, Incident Management, IT Governance, Project Management Tools, Project Management..., IT Infrastructure..., IT Asset Management, Systems Engineering, Middleware, VMware, Service Catalog, SharePoint, Capacity Planning, RFP Design, Requirements Gathering, Enterprise Job Scheduler, Data Center Relocation, Change Control, CA Clarity, FrontRange, Third Party Applications, Architecture Governance, Architecture Reviews, SOW, Proformas, SDLC, Vendor Management, Disaster Recovery, Data Center, Governance, Project Management, Program Management
Education
Amberton University 1991 — 1994
Management Information Systems
Grambling State University 1983 — 1988
Bachelor of Science, Information Technology, 3.24
Paul's TV November 2014 - Present
Sprint January 2006 - May 2013
Sprint 2006 - 2013
Skills
Wireless, Direct Sales, Mobile Devices, Sales, Solution Selling, Team Leadership, Customer Retention, Account Management, Customer Satisfaction, Sales Management, Call Centers, Customer Service
Education
American Career College 2007 — 2008
Dental Assisting/Assistant
Pioneer High School 2000 — 2004
High School
Cisco October 2011 - May 2013
ACSG Cisco Study Group June 2001 - December 2011
Cisco Systems June 2004 - October 2011
EarthLink Business 2003 - 2004
Interland Inc. (Web.com) 1999 - 2004
NEXTEL 1997 - 1998
Sprint May 1996 - September 1997
Sprint January 1996 - May 1996
Sprint April 1995 - January 1996
Sprint December 1991 - April 1995
Skills
Telecommunications, Managed Services, Program Management, IP, Cloud Computing, Cross-functional Team..., Data Center, Wireless, Cisco IOS, Switches, Mobile, PMP, 4G, TCP/IP, Vendor Management, Mobility Solutions, Routers, Etherchannel, BGPv4, GRE tunnels, MPBGP, CRS-1, IOS-XR, 6500 Series, CatOS, Cisco Nexus 100X - 70XX, Cisco ASR, Cisco Nexus, IBM H Series Server..., Routing, Network Architecture, BGP, Cisco Technologies, Juniper Technologies, F5 Technologies, ATM networks, X.25, Frame Relay, MPLS, MPLS VPN, MPLS Networking, IPV6, FortiNet Firewall, QOS, SaaS, ATM Networks, Cisco Routers, IPv6, Computer Network..., Integration
Education
Kennesaw State University 2014 — 2018
Doctor of Philosophy (PhD), Intrenational Conflict Management
American InterContinental University 2008 — 2011
Master of Business Administration (M.B.A.), Accounting and Finance, 3.1
American InterContinental University 2008 — 2011
Master of Business Administration (M.B.A.), Information Technology Project Management, 3.1
Southern Illinois University, Carbondale 1996 — 1999
Bachelor of Applied Science (B.A.Sc.), Electronics Managment
Georgia Military College-Warner Robins Campus 1989 — 1991
Associate of Science (A.S.), Management Information Systems, General
Global Capacity, LLC July 2012 - Present
Delta Air Lines October 2009 - Present
Sprint September 2000 - July 2012
Skills
Telecommunications, Project Management, Customer Service, Customer Satisfaction, Marketing, Solution Implementation, Airline Ticketing, Network Marketing..., Vendor Management, Business Analysis, Networking, Cisco Technologies, Program Management, Sales Management, Recruiting, VoIP, Training, Call Centers, Project Planning, Management, Operations Management, Salesforce.com, Event Management, Data Center, Human Resources, Testing, Wireless, Service Delivery, Network Design, Change Management, Budgets, Time Management, Coaching, Microsoft Office, Product Management, Team Building, Leadership, Strategy, Troubleshooting, Social Networking, Sales, Integration, Business Development, Managed Services, Data Analysis, System Administration, Negotiation, Access, Cross-functional Team..., Strategic Planning
Education
American Intercontinental University 2004 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Verizon Wireless 2013 - Present
Twin Cities North Chamber of Commerce August 2010 - Present
Nano Legacy December 2008 - Present
Comcast August 2011 - 2013
TDS Metrocom August 2010 - August 2011
Sprint 2002 - 2010
Best Buy 1997 - 2002
White Bear Racquet & Swim 1993 - 1997
Skills
New Business Development, Telecommunications, Retail, Sales Management, Account Management, Solution Selling, Sales, Direct Sales, Customer Retention, VoIP, Leadership, Management, Marketing, Team Leadership, Strategic Partnerships, Customer Satisfaction, Sales Operations, Strategic Planning, Enterprise Software, Selling, B2B, Networking
Education
American InterContinental University 2005 — 2008
Associate of Arts and Sciences (AAS), Business Management
White Bear Lake Area H.S. 1989 — 1993
Gateshead Consulting Corporation July 2015 - Present
Yahoo July 2013 - July 2015
RealPage, Inc. November 2012 - July 2013
E-Rewards September 2007 - November 2012
Verizon 2001 - 2007
Idearc 2001 - 2007
Sprint August 1998 - November 2001
Confirm Reservation Systems (AMR) 1990 - 1994
Montare International 1989 - 1994
Manufacturers Hanover Trust June 1981 - November 1984
Skills
Oracle, Web Services, SOA, XML, Java Enterprise Edition, Software Development, Integration, Unix, Databases, Project Management, Java, Agile Methodologies, Performance Tuning, Database Design, Business Analysis, Salesforce.com..., Architecture, SDLC, Spring, Enterprise Architecture, Tomcat, CRM, Cloud Computing, Vendor Management, Microsoft SQL Server, JSP, Software Project..., SQL, Scrum, Solaris, Hibernate, JavaScript, Eclipse, Weblogic, Business Intelligence, PL/SQL, Technical Training, MVC, Agile Project Management, DB2, Salesforce.com, HTML, Oracle 9i, Ant, Servlets, JDBC, Websphere, Struts, CVS, EJB
Education
The University of Dallas 1992 — 1996
MBA, Information Security
Amberton University 1987 — 1996
BSc, HR & BUSINESS
Blue Cross and Blue Shield of North Carolina September 2015 - Present
UnitedHealth Group October 2014 - September 2015
CenturyLink December 2010 - October 2014
CenturyLink April 2010 - December 2010
CenturyLink January 2010 - April 2010
CenturyLink November 2007 - January 2010
EMBARQ January 2006 - November 2007
Sprint March 2003 - January 2006
Sprint November 2001 - May 2002
Skills
Sales Operations, Sales Management, Retention, Customer Loyalty, Customer Service, Customer Satisfaction, Customer Retention, Multi-site Management, Change Management, Telecommunications, Employee Engagement, Employee Relations, Organizational..., Strategic Planning, Visionary, Time Management, Brand Loyalty, Leadership, Training, Coaching, Management, Call Centers, Direct Sales, Sales, Sales Process, Customer Experience, Marketing, Telephony, Project Planning, Recruiting, Performance Management, Human Resources, Budgets, Forecasting, Networking, Workforce Management, Wireless, Vendor Management, Team Leadership, CRM, Analysis, Account Management, Team Building
Education
Amberton University 2010 — 2012
Master of Science, Business Administration and Strategic Leadership
Southern Baptist School 1995 — 1996
Master of Christian Ministry, Music
William Jewell College 1988 — 1991
Bachelor of Science, Music
Moberly Senior High School 1984 — 1988
General, College Prep
Gemaire Distributors April 2014 - Present
MicroStrategy May 2010 - March 2014
PayPal April 2009 - April 2010
Subuthi Overseas inc August 2000 - April 2010
DHSoft November 2007 - March 2009
Sprint June 2002 - December 2008
TXU January 2002 - May 2002
Visa August 2000 - December 2001
Catch Computers Pvt Ltd April 1997 - December 1999
Skills
PMP, Business Intelligence, Microstrategy, SAS/SQL, Teradata, Data Warehousing, SAS programming, Analytics, CRM, Business Process, Quality Assurance, SDLC, Integration, Enterprise Software, Data Modeling, Analysis, Cloud Computing, Mobile Applications, Mobile Interaction..., ETL, Program Management, Strategy, Data Integration, OLAP, Dashboard, Business Objects, Informatica, Requirements Analysis, Business Intelligence..., MicroStrategy
Education
American InterContinental University 2002 — 2003
MBA, Global Technology Management
American InterContinental University 2002 — 2003
MBA, Global Technology Management
Delta Airlines November 2014 - Present
Macdee Productions June 2003 - Present
Storage post February 2012 - December 2012
Ruff Ryders 2000 - 2012
Valvoline June 2009 - November 2011
Giagni Enterprises June 2007 - March 2008
E Z pass New York October 2006 - June 2007
Sprint November 2005 - September 2006
Verizon Wireless November 2000 - April 2005
Atlantic Records January 1991 - January 1995
Skills
Entertainment, Music Industry, Music Production, Audio Engineering, Film, Recording, Songwriting, Talent Management, Studio Recording, Music, Television, A&R, Concerts, Voice Over, Live Events, Social Networking, Publicity, Digital Media, Entrepreneurship, Management, Training, Sales Operations, Sales, Public Relations
Education
Fordham University 2011 — 2014
Business/Legal and Policies, Business
American InterContinental University 2009 — 2011
Associates degree Business Management, Business, Management, Marketing, and Related Support Services
beach channel 1984 — 1985
Sprint April 2010 - Present
Achieve CCA October 2009 - April 2010
Convergys January 2009 - October 2009
Education
American InterContinental University
Associates, Business w/ focus in criminal justice
FedEx June 2014 - Present
FedEx August 2012 - June 2013
Bricsnet July 2011 - June 2012
Bricsnet January 2010 - July 2011
PRJ Consulting, Inc. November 2006 - October 2009
Capella University November 2007 - January 2008
County of Riverside November 2006 - August 2007
Accenture October 1993 - March 2006
Sprint June 1991 - September 1993
Skills
IT Strategy, ERP, Vendor Relations, Enterprise Software, SaaS, Enterprise IT Strategy, IWMS, Professional Services, Project Management, Management, Integrated Management..., Consulting, Change Management, Strategy, Data Center, SQL, Product Management, SDLC, Integration, PeopleSoft, Unix, CRM, Agile Methodologies, New Business Development, Business Analysis, Business Development, Leadership, Software Development
Education
California State University-Sacramento
BS
American River College
AS
Citi June 2013 - Present
Citi June 2006 - June 2013
AOL June 2002 - June 2006
Sprint May 2000 - June 2002
Skills
Vendor Management, Financial Services, Banking, SDLC, Recruiting, Relationship Management, Performance Management, Talent Acquisition, Process Improvement, Talent Management, Business Analysis, Management, Change Management, Human Resources, Operations Management, HR Transformation, Service Delivery..., Service Delivery, Human Resource..., Strategic Planning, Project Management, Training, Employee Relations, HRIS, Leadership, Employee Benefits, PeopleSoft
Education
AIU 2005 — 2007
Bachelor of Arts (B.A.), Buisness/Organizational Psychology, 4.0
American InterContinental University
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
University of North Florida - College of Business Administration
XO Communications September 2015 - Present
Sprint February 2001 - Present
Sprint October 2003 - January 2012
Sprint February 2001 - September 2003
Future Networks 1997 - 2001
CMP Media 1995 - 1997
Skills
Telecommunications, Enterprise Software, Wireless, Account Management, Solution Selling, Sales Process, Sales, Managed Services, Mobile Devices, Strategic Partnerships, Leadership, Direct Sales, Unified Communications, Salesforce.com, Sales Management, Professional Services, B2B, M2M, Go-to-market Strategy, Product Management, Strategy, VoIP, Channel Partners, Wireline, Cloud Computing, New Business Development, CRM, Customer Retention, SaaS, Selling, Sales Operations, Product Marketing, Cross-functional Team..., 4G, Pricing, Call Centers, Vendor Management, CDMA, Project Management, MPLS, IP, Business Development, Integration, Advertising Sales, Strategic Planning, Channel Sales
Education
American InterContinental University 2007 — 2009
Bachelor’s Degree, Business Administration Program Management
American InterContinental University 2005 — 2007
Associate’s Degree, Business Administration and Management, General
Hillsdale High School
Strata Consulting Group, Inc. January 2014 - Present
Sprint July 2008 - June 2011
Skills
Leadership, Communication, Problem Solving, Critical Thinking, Telecommunications, Quotas, Solution Selling, Wireless, Direct Sales, Sales Process, Sales Operations, Team Leadership, Customer Retention, B2B, Customer Satisfaction, Selling, Cross-functional Team..., Sales, Advertising, Customer Service, Social Media, Marketing, Sales Management, Social Media Marketing, Account Management, Marketing Strategy
Education
Amberton University 2009 — 2012
Bachelor's of Science, Project Management, 3.22
Amberton University
Computer Sciences Corporation July 2008 - Present
Sprint Nextel 2000 - 2007
Nextel Communications August 2001 - September 2003
NetEffect Corporation 2000 - 2001
Sprint 1998 - 2000
Network MCI 1994 - 1998
Education
American InterContinental University 2005 — 2006
Master of Information Technology (MIT), Information Technology
Potomac College 2003 — 2005
BS, Information Systems Management
Sprint April 2004 - Present
Education
American College of Computer and Information Sciences 2002 — 2004
iMobile US April 2012 - Present
Perfect-10 February 2011 - April 2012
Clearwire May 2010 - November 2010
American Wireless August 2008 - May 2009
Helio February 2007 - July 2008
Sprint October 1998 - February 2007
West Coast Entertainment October 1996 - October 1998
Skills
Competitive Analysis, Team Building, Training, Customer Service, Partner Management, Hardware, Sales Execution, Sales Operations, Channel, Qualifying Prospects, Sales Process, Customer Retention, Sales, Start-ups, Business Development, Telecommunications, Account Management, P&L Management, Sales Management, Wireless, Leadership, Forecasting, Mobile Devices, Team Leadership, Retail, Direct Sales, Team Management, Management, Solution Selling, Salesforce.com, Strategic Planning, B2B, Strategic Partnerships, Budgets, Merchandising, Product Management, Sales Presentations, Cross-functional Team..., New Business Development, Hiring, Time Management, Profit, Marketing Strategy, Strategy, Building Relationships, Inventory Management, Operations Management, Mobile Technology, CRM, Product Marketing
Education
American InterContinental University 2010 — 2011
Bachelor's Degree, Business Management
American InterContinental University 2009 — 2010
Associate's Degree, Business Administration
Sprint November 2014 - Present
Sprint May 2004 - November 2013
Skills
Spanish-English, Leadership Trainer, Staff Development, Inventory Analysis, Microsoft Excel, Telecommunications, Microsoft Word, Unified Communications, Contract Negotiation, Social Networking, Wireless, Marketing, Cellular Communications, Team Building, Retail Sales, Leadership, Solution Selling, Sales Management, Training, Recruiting, Salesforce.com, M2M, Team Leadership, Event Planning, Channel Partners, Strategic Planning, Store Management, Leadership Development, Negotiation, Customer Retention, Customer Service, Market Penetration, Budgets, Sales, Channel Sales, Distribution Strategies, Inventory Management, Management, Customer Satisfaction, Account Management, Troubleshooting, Microsoft Office, 4G, Coaching, Human Resources, Cross-functional Team..., Public Speaking, Retail, Process Scheduler, Quotas
Education
American InterContinental University 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General, 3.5
Minnesota State University, Mankato 2000 — 2005
Bachelor of Business Administration (BBA), International Business, 3.6
The TJX Companies, Inc. September 2014 - June 2015
Alexander Babbage, Inc. April 2014 - August 2014
Sabra Eagle Investments LLC /Arise Virtual Solutions April 2008 - April 2014
Sprint October 2003 - April 2008
Lanier Worldwide October 2001 - October 2003
Nokia/Flextronics January 2001 - October 2001
GTE January 1997 - January 2001
U.S.Navy August 1990 - August 1996
Skills
Administrative Work, Software Documentation, Budgets, Customer Service, Training, Troubleshooting, Management, Leadership, Time Management, Payroll, Invoicing, Strategy, Research, Sales, Team Building, Administrative..., Clerical Skills, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Technical Support, Customer Insight, Customer-focused Service, Administrative..., Administration, Telecommunications
Education
American InterContinental University 2001 — 2003
Bachelor’s Degree, Information Technology, Magna Cum Laude
American Intercontinental University 2000 — 2001
Associate’s Degree, Business Administration, Summa Cum Laude
CAEL (Council for Adult and Experiential Learning) February 2014 - Present
American Intercontinental University April 2010 - July 2013
American InterContinental University May 2007 - March 2010
American InterContinental University June 2006 - April 2007
American InterContinental University January 2005 - June 2006
American InterContinental University September 2004 - December 2004
Sprint 2001 - 2003
Sprint 1998 - 2001
Sprint 1997 - 1998
Sprint 1996 - 1997
Skills
Instructional Design, Higher Education, E-Learning, Adult Education, Training, Distance Learning, Training Delivery, Workshop Facilitation, Curriculum Design, Leadership Development, Staff Development, Employee Training, Needs Analysis, Onboarding, Instructor-led Training, Customer Experience, Resume Writing, Creativity, Career Development, Faculty Development, Interviews, Student Affairs, Admissions, Enrollment Management, Career Counseling, Conflict Resolution, Student Recruiting, CampusVue, Retaining Customers, Program Management, Curriculum Development, Talent Management, Policy, Student Development, Team Building, Accreditation, Blended Learning, Instructional Technology, Teaching, Leadership, Educational Leadership, Academic Administration, Job Search Strategies, Organizational..., Academia, Campus, Program Development, Courses, Higher Education..., Student Engagement
Education
American InterContinental University 2007 — 2008
MEd, Leadership of Educational Organizations
Sweet Briar College 1990 — 1994
BA, Government
Notre Dame de Sion High School 1987 — 1990
High School diploma
CDW January 2014 - Present
Trans Union 2014 - 2014
United States Army, Medical Information Technology (USAMITC) May 2011 - October 2013
Abacus Technology July 2009 - May 2011
Sprint September 2001 - July 2009
Education
American InterContinental University 2002 — 2003
Masters, Information Technology
Iowa State University 1988 — 1994
Bachelors, Management
Helzberg Diamonds January 2013 - Present
Phantom Design Studios 2008 - Present
Sprint January 2007 - January 2013
Embarq 2006 - 2007
Skills
Photoshop, Illustrator, Flash, Storyboarding, User Interface Design, Graphic Design, Web Design, Art Direction, E-commerce, Usability, Advertising, Graphics, CMS, User Experience, Branding & Identity, User Interface, Interaction Design, User-centered Design, Web Development
Education
American InterContinental University 2004 — 2006
MBA, Operations Management
American InterContinental University 2003 — 2004
BFA, Digital Design/Visual Communcations
University of Central Missouri 1992 — 1994
Studio Art
State Farm January 2013 - Present
Cox Communications March 2003 - January 2012
Comcast 2012 - 2012
Sprint November 2001 - March 2003
Pacific Bell/SBC Communications Ltd May 1998 - October 2001
Citi August 1990 - May 1998
GTE/Verizon July 1985 - August 1990
Skills
Call Centers, Human Resources, Troubleshooting, Time Management, Analysis, Customer Service, Coaching, Sales, Payroll, Interviews, Networking, Technical Support
Education
American InterContinental University 2006 — 2009
Bachelor of Business Administration (B.B.A.), Organizational Psychology and Development
Central Counties Services MHMR August 2014 - June 2015
Sprint December 2004 - October 2013
Skills
Solution Selling, Project Management, Accounting, Account Management, Sales Management, Management, Contract Negotiation, Contract Management, Budgets, Business Strategy, Cost Management, Process Improvement, Price Forecasting, Change Management, Lean Manufacturing, Lean Management, Forecasting, Strategic Planning, Job Costing, Work Process Development, Pricing Strategy, Quality Assurance, Computer-related, Training, New Business Development, Business Analysis, Technical Support, Vendor Management, Telecommunications, Team Leadership, Wireless, Customer Service, Call Centers, Program Management, Mobile Devices, Team Building, Sales, Leadership, Troubleshooting
Education
American InterContinental University 2014 — 2015
Master of Business Administration (MBA), Human Resources Development
American InterContinental University 2012 — 2014
Bachelor of Business Administration (BBA), Project Management
Temple High School 1991 — 1994
General studies
J.O. Combs Unified School District #44 2010 - Present
VIP Desk.com 2007 - 2009
Sprint 2003 - 2007
Education
American InterContinental University 2004 — 2005
MEd, Education
American InterContinental University 2003 — 2004
BFA, Digital Design
Gulf Coast Community College 1999 — 2003
AA, Elementary Education
CompuCredit July 2012 - Present
HVS, Inc April 2011 - June 2012
Wipro Technologies February 2010 - March 2011
InterContinental Hotels Group March 2009 - September 2009
Cingular Wireless August 2005 - December 2007
The Home Depot January 2004 - January 2005
Georgia Pacific June 2002 - June 2003
Sprint 2000 - 2001
Skills
PCI DSS Security..., Risk Management, Checkpoint, Auditing, PCI DSS, Information Security..., CISSP, Information Security, IT Audit, Business Continuity, Security Audits, Vulnerability Assessment, Payment Industry, Vulnerability Management, ISO 27001, Security Management
Education
American InterContinental University 2003 — 2004
BBA, Business Management
T-Mobile October 2014 - Present
All Sales Consulting, LLC April 2009 - Present
T-Mobile February 2014 - October 2014
T-Mobile April 2011 - January 2014
Sprint October 2009 - April 2011
Information Systems Group, Inc June 2007 - March 2009
Nextel July 2000 - June 2007
Skills
LTE Mobile Broadband, Machine to Machine, Disaster Recovery and..., Cloud Hosted Mobile..., Fiber Backhaul, Unified Communications, VOIP, Mobile Workforce..., Mobile Office, Mobile Security and..., On Demand Services, Android, Windows, iOS, Managed Services, Cloud Hosting, SaaS, ERP, CRM, Operating Systems, Fund Raising, Leadership, Professional..., Sales, Marketing, Customer Service, Public Sector Consulting, Government Contracting, Management Action Plans, Strategy, B2B, Business Development, Management, Sales Operations, Solution Selling, Direct Sales, New Business Development, Sales Process, Training, Lead Generation, Contract Negotiation
Education
American International College 1996 — 2000
Bachelor's, Marketing
Comcast Business December 2013 - Present
First United Realty, Inc. January 2013 - Present
Vanderbilt Ventures June 2008 - January 2013
Solid Source Realty February 2004 - January 2012
Sprint April 1998 - February 2002
The Gallup Organization March 1996 - April 1998
Skills
Real Estate, Investment Properties, Sellers, Investments, REO, Commercial Real Estate, Luxury Home Sales, Luxury Apartment..., Apartment Leasing, Residential Homes, Residential Communities, Mobile Web Design, Mobile Applications, Mobile Marketing, Mobile Technology, Mobile Communications, Contract Negotiation, Project Management, Team Management, Recruiting, Hiring Personnel, Mentoring, Microsoft Office, A+ Certified, National Association of..., Georgia Association of..., Atlanta Board of..., Luxury Lifestyle, Apartments, Negotiation, Investors, Referrals, Entrepreneurship, Sales, Marketing, Management, Training, Real Estate Transactions
Education
Harvard University 2013 — 2013
Certification, Computer Science
American InterContinental University 2002 — 2003
College Courses, Information Technology, A
Indiana University Bloomington 1987 — 1993
BSc BA, Business, Marketing, Psychology, A
Sprint March 2012 - Present
National Electronic Warranty 2003 - 2012
Skills
Call Center, Process Improvement, Coaching, Inventory Management, Vendor Management, Customer Experience, Conflict Resolution, Team Building, Loss Prevention, Customer Service, Team Leadership, Call Centers, Leadership, Contact Centers, Sales, Customer Satisfaction, Sales Operations, Management, Workforce Management, Telecommunications, Operations Management, Training, Call Center Development, Outsourcing, Team Management, Troubleshooting, Avaya, Employee Relations, Hiring, Leadership Development, Time Management, Analysis, Technical Support, Onboarding, Project Management, Wireless, Mobile Devices, Strategic Planning, Project Planning, Interviews, Retail, Performance Management, Recruiting, Product Management, Employee Training, Cross-functional Team..., Customer Retention, Account Management, Program Management, Quality Assurance
Education
Colorado Technical University-Online 2012 — 2016
Bachelor of Science (B.S.), International Business and Finance
American Intercontinental University 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Sprint December 2010 - Present
Alpha/Omega Systems, Inc April 1994 - December 2010
AIMCO September 2008 - March 2009
Chemical Lime Company February 2000 - August 2007
Danka Office Imaging Company January 1998 - February 2000
Qualex Inc June 1992 - January 1998
Aviall 1985 - 1991
Skills
Talent Management, Performance Management, Personnel Management, Recruiting, Employee Relations, Change Management, Talent Acquisition, Leadership Development, Human Resources, Strategic Planning, Start-ups, Succession Planning, Employee Engagement, HRIS, Management, Program Management, Leadership, Coaching, Training, Deferred Compensation, Mergers & Acquisitions, Project Management, Employee Benefits, Continuous Improvement, Labor Relations, Management Consulting
Education
Amberton University 2012 — 2013
Masters of Science, Business and Human Resources
Texas A&M University - Commerce 1977 — 1980
BS Texas A & M University, Psychology and Human Resources Management
PSC Trading, Inc. February 2006 - Present
Attorneys at LawSmith February 2011 - August 2015
Phillips Healthcare May 1998 - 2008
HYL Foundation June 1995 - May 1998
Sprint May 1987 - June 1995
Skills
CRM, Analytical Skills, Social Media, Excellent Communicator, Effective Coach &..., Creative Problem Solving, Budgeting, Forecasting, Employee Training, Time Management, Project Management, Business Strategy, Vendor Relationship...
Education
American InterContinental University
Bachelor of Business Administration, Project Management
Ashford University
Masters of Business Administration, Project Management
Howell Funeral Home December 2012 - Present
Apple October 2007 - October 2008
LG Electronics July 2006 - October 2007
Cingular Wireless November 2004 - June 2006
Haeng Sung U.S.A. March 2003 - May 2004
American Systems Corporation March 2002 - July 2002
United States Marine Corps May 1998 - August 2001
Sprint May 1996 - September 1996
Skills
Funeral Directing, Embalming, Management, Access, Troubleshooting, Budgets, Training, Project Planning, Analysis, Customer Service, Sales, Customer Satisfaction, Account Management, Marketing, OS X, PowerPoint, Recruiting
Education
American Academy McAllister Institute of Funeral Service 2009 — 2012
Associate of Science (A.S.), Funeral Service and Mortuary Science, A
Montgomery College 2009 — 2012
Bachelor of Arts (B.A.), Communications
University of Maryland University College 2009 — 2012
Bachelor of Arts (B.A.), Communications
Los Angeles City College 2004 — 2007
AA, Cinema
San Diego Mesa College 2002 — 2004
None, General Education
Craven Community College 1999 — 2001
None, Liberal
U.S. Department of Justice June 2003 - Present
Sprint April 1997 - July 2003
Skills
Litigation Support, Physical Security, Counterterrorism, Background Checks, Legal Writing, Political Science, Criminal Justice, Government, Fraud, Credit Card Fraud, Fraud Detection, Crime Prevention, Crime Analysis, Financial Crime, Health Care Fraud, Narcotics, Counterintelligence, Cybercrime, Identity Theft, Robbery, RICO, Federal Law Enforcement, Investigation, Private Investigations
Education
American Public University System 2010 — 2011
Master's degree, Criminal Justice/Law Enforcement Administration, 4.0
City University of New York City College 1994 — 2008
BS & MA, Education of Behavioral and Emotionally Disturbed Children-Elementary
St. John's Preparatory High School 1990 — 1994
high school
Sprint Field Marketing ManagerSprintJune 2015 - Present
Sprint September 2002 - Present
Circuit City 1998 - 2002
DeSoto ISD 1995 - 1998
Skills
Telecommunications, Wireless, Cellular Communications, CDMA, Direct Sales, Mobile Devices, Mobile Technology, Mobile Communications, M2M, VoIP, Customer Experience, 4G, LTE, Customer Retention, Managed Services
Education
Amberton University 2009 — 2012
MBA, Strategic Management
Southwestern University 1991 — 1994
BA, Business Management, 3.5
IKEA Group August 2015 - Present
Sprint February 2015 - April 2015
24-7 Intouch October 2014 - January 2015
Nordstrom May 2015 - 2015
Mary Kay Inc. August 2013 - 2015
King Soopers February 2014 - September 2014
Sam's Club January 2011 - March 2013
Corpus Christi Food Bank July 2012 - January 2013
SmartCo Foods 2010 - 2010
Sears Holdings Corporation January 2007 - September 2009
Skills
Recruiting, Human Resources, Interviews, Retail, Hiring, Inventory Management, Coaching, Benefits Administration, Management, Succession Planning, Customer Satisfaction, Inventory Control, Organizational..., District Management, Customer Retention, Internet Recruiting, Employee Training, Loss Prevention, Performance Management, Marketing, Leadership Development, Operations Management, Start-ups, Sales Management, College Recruiting, HRIS, New Hire Orientations, Applicant Tracking..., Personnel Management, Strategic Planning, Full P&L Responsibility, Regional Development, New Business Development, IT Transformation, Onboarding and Exit..., Training and Development, Terminations, Acquisitions and Mergers, Employment Law..., HRIS Database Management, Compensation & Benefits, Team Building, Employee Relations, Sales, Customer Service, Onboarding, Training
Education
American Public University System 2012 — 2014
Bachelor of Business Management
Southwest Airlines November 2010 - Present
FannieMae March 2010 - Present
iNewSolutions, LLC 2010 - Present
Idearc Media February 2009 - December 2009
Citi January 2008 - January 2009
Comdata September 2005 - January 2008
VarTec Telecom 2003 - 2004
Verizon March 1998 - 2002
Sprint June 1986 - August 1997
Education
Amberton University
MBA, Business
Indiana University Bloomington
BS
Contractor Boingo Wireless February 2015 - Present
Cargil Incoporated September 2014 - January 2015
Sprint December 2013 - August 2014
MasterCard Worldwide July 2013 - November 2013
Munson Army/Naval Hospital Pensacola January 2012 - October 2012
Synverse Techology April 2011 - January 2012
Ericsson September 2010 - April 2011
Embarq Logistics October 2006 - January 2009
Sprint Nextel January 2000 - May 2005
Skills
Routing, Switching, EIGRP, VLAN, CCNA, Network Engineering, Cisco Technologies, Network Architecture, Frame Relay, MPLS, LAN-WAN, Switches, Network Design, WAN, Routers, Troubleshooting, Networking, TCP/IP, OSPF, BGP, VoIP, IP
Education
American College of Technology 2011 — 2015
BS of Information Technology, Information Systems
New Horizons 2013 — 2013
Training Courses CCNP Routing, ICOMM Cisco Voice, Information Technology
TechSkills 2009 — 2010
CCNA Certification, Information Technology
Technical Skills 2009 — 2010
CompTia A+, Computer/ Information Technology
DeVry Institute of Technology 1994 — 1998
BA, Telecommunications Management
Leavenworth High
KRG Technologies Inc. October 2015 - Present
Crescent Bank & Trust May 2014 - July 2015
Artech Information Systems August 2013 - May 2014
Joseph Consulting January 2009 - August 2013
Telepak Networks, Inc. January 2007 - January 2009
Consulting Concepts & Management January 2004 - January 2007
Sprint April 2000 - January 2004
Skills
Telecommunications, Wireless, Customer Relations, Switches, Integration, Troubleshooting, Network Administration, Vendor Management, Network Design, WAN, IP, Routers, Operating Systems, Deployment, Windows, Business Analysis, VPN, Strategic Planning, Testing, TCP/IP, Planning, Team Building, Negotiation, LAN/WAN, Wireless Networking, MPLS, Mobile, Routing, Change Management, Problem Solving, Managed Services, Analysis, Team Leadership, Hardware, Team Management, Network Engineering, System Deployment, LAN-WAN, Customer Service, Mobile Devices, Cisco Technologies, Disaster Recovery, Networking, Technical Support, Cloud Computing, VoIP, Security, Computer Security, Network Security, DNS
Education
American InterContinental University
Bachelor Information Technology, Security
American InterContinental University
Master of Information Technology, Information Assurance & Security
AXA July 2014 - Present
AXA Equitable June 2012 - Present
You Moving Inc. Freight Brokerage January 2009 - Present
AXA-Equitable Life Insurance Company October 2010 - June 2012
2009 - 2010 January 2009 - June 2010
Sprint January 1999 - January 2009
Greenbrair Childcare Center January 1998 - January 1999
VisionQuest January 1997 - January 1998
Savannah Energy Systems January 1996 - January 1997
Bronx Family Court House January 1993 - January 1996
Skills
Microsoft Office, Training, Administrative..., Management, Troubleshooting, Sales, Lotus Notes, Accounts Receivable, Payroll, Retail, Customer Service, Invoicing, Accounts Payable, Microsoft Excel, Microsoft Word, Outlook, Coaching, Account Management, Customer Satisfaction, Interviews, PeopleSoft, Salesforce.com, Leadership, PowerPoint, Human Resources, Analysis, Inventory Management, Employee Relations, Insurance, Employee Benefits, Operations Management, Performance Management, Hiring, Recruiting, Benefits Administration, Customer Experience, Office Management, Employee Training, Office Administration, Logistics, Team Leadership, Team Building, Onboarding, Customer Retention, Process Improvement, Call Centers
Education
American InterContinental University 2009 — 2011
Master, Business Administration 2011; Human Resource Management
University of Phoenix 2005 — 2009
Bachelor's, Business Management 2009
Grainger September 2015 - Present
Time Warner Business Class June 2014 - September 2015
Grainger 2015 - 2015
Sprint December 2001 - February 2014
Macy's Credit Customer Service 2007 - 2008
Mason Family Sports Center 1997 - 2000
Skills
Wireless, Telecommunications, M2M, Sales, Contract Negotiation, New Business Development, Salesforce.com, Direct Sales, Customer Retention, Sales Process, Strategic Partnerships, Mobile Devices, Managed Services, Solution Selling, Unified Communications, Management, Account Management, VoIP, Sales Operations, Networking, Leadership, Team Leadership
Education
American International College 1976 — 1978
Business Administration
Cathedral High School 1972 — 1976
National School Boards Association January 2015 - Present
Uber June 2014 - January 2015
International Monetary Fund January 2012 - June 2014
Department of Defense August 2010 - November 2011
Sprint January 2009 - October 2010
Florence Bertell Academy July 2006 - March 2009
Skills
Networking, Information Technology, Network Security, Macintosh Hardware, Application Support, Desktop Publishing, Remote Desktop, Apple Remote Desktop, Management, CCNA, Wireless Networking, Office 365, Microsoft Office, Windows Server, Windows 7, Windows 7 Migration, Windows 8, Windows 8.1, Microsoft SQL Server, Server Administration, Server Admin, SharePoint Server, Social Networking, Cisco Networking, HP Server Hardware, HP Servers, Cisco WAN, Cisco Routers, Cisco Security, Cisco IOS, Polycom Video..., Telecommunications
Education
American Public University 2012 — 2014
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance, 3.6
University of Phoenix 2007 — 2009
Master of Education (M.Ed.), Computer Teacher Education, 3.1
Virginia Commonwealth University 1996 — 2001
Bachelor of Fine Arts (BFA), Animation, Interactive Technology, Video Graphics and Special Effects, Bachelors
T-Mobile September 2013 - Present
Integra January 2013 - September 2013
Sprint March 2005 - January 2013
Sprint March 2005 - January 2013
Verizon Wireless October 2004 - March 2005
Alert Cellular October 2002 - October 2004
Skills
Wireless, Telecommunications, M2M, Mobile Devices, Solution Selling, CDMA, Direct Sales, Co-location, MPLS, Cellular Communications, VoIP, Telephony, Unified Communications, Switches, IP, Sales Process, Salesforce.com, Customer Retention, Mobile Technology, Ethernet, Call Centers, Mobile Communications, Broadband, Customer Experience, Product Management, B2B, SIP, Networking, Managed Services, LTE, WiMAX, SIP Trunking, 4G, T1, Hosted Services, Cloud Computing, Wireless Networking, Optical Fiber, DSL, Sales Management, Account Management, Competitive Analysis, Channel Partners, Strategic Partnerships, Sales, Selling, Management, SaaS, Long Distance, Enterprise Software
Education
American River College
WrestleChat.net May 2009 - Present
Fiberdex May 2000 - Present
Enterprise Holdings April 2014 - September 2014
Comcast May 2012 - December 2013
Law Offices of Seymour Wasserstrum September 2011 - May 2012
Loyle Lanes Bowling Center January 2000 - August 2010
Sprint October 2003 - August 2008
Skills
Sports, Event Management, Social Media, Microsoft Office, Customer Service, Event Planning, Sports Marketing, Public Speaking, Sports Management, Public Relations, Microsoft Word, Social Media Marketing, Blogging, Social Networking, Sales, Microsoft Excel, PowerPoint, Coaching, Sports Broadcasting, Journalism, Recruiting, Marketing, Merchandising, Human Resources, Revenue & Profit Growth, Team Building, Risk Assessment, SEO, Website Development, Inventory Management, Direct Sales, Advertising, Facebook, Marketing Strategy, Press Releases, Digital Media, Digital Marketing, Media Relations, Salesforce.com, Account Management, Radio, Web Content Management
Education
American InterContinental University 2008 — 2010
Bachelor of Arts (B.A.), Marketing, 3.8
Cumberland County College 2002 — 2004
Associate of Arts (A.A.), Communications, 3.9
Millville Sr High School 2000 — 2002
Diploma, College Prep.
Bright House Networks May 2014 - Present
Collabera July 2011 - September 2013
Ericsson Services August 2009 - July 2010
Sprint 2005 - 2009
NEXTEL 1999 - 2005
Skills
Customer Service, Troubleshooting, Telecommunications, Windows, Visio, Access, Computer Hardware, XP, VPN, TCP/IP, Firewalls, Wireless, VMware, Outlook, Word, Documentation, Business Analysis, Microsoft Word, Software Documentation, System Administration, Management, Active Directory, Technical Support, IP, Networking, Process Improvement, Call Centers, Windows XP
Education
American InterContinental University 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Capella University 2010 — 2013
Master, Science Information Technology, 3.9
University of Phoenix 2002 — 2005
Bachelor, Science Information Technology, 3.2
Eastmoor HS 1974 — 1977
General High School
Standard Pacific Homes August 2013 - Present
DR Horton February 2013 - August 2013
Sprint September 2002 - February 2013
US Air Force March 1998 - September 2002
Skills
Process Improvement, Troubleshooting, Product Management, System Deployment, Cross-functional Team..., Call Centers, Telecommunications, Technical Support, Customer Satisfaction, Integration, Customer Experience, Project Management, Quality Assurance, Team Leadership
Education
American Intercontinental University 2008 — 2010
BBA, Project Management
Central Day School 2005 - Present
Sprint 1989 - 1999
Skills
Curriculum Design, Adult Education, Microsoft Office, Event Planning, Analysis, Marketing, Process Improvement, Strategic Planning, Data Entry, Data Analysis, Policy, Outlook, Coaching, Healthcare, Higher Education, Leadership Development, Employee Relations, System Administration, Teamwork, Leadership, Nonprofits, Organizational..., Editing, Educational Leadership, PowerPoint, Classroom, Customer Service, Community Outreach, Social Media, Fundraising, E-Learning, Staff Development, Project Management, Small Business, Microsoft Word, Instructional Design, Microsoft Excel, Access, Research, Inventory Management, Nursing, Accreditation, Time Management, Teacher Training, Program Development, Team Building, Teaching, Employee Training, Student Counseling, Accounting
Education
Amberton University 1993 — 1995
Master's degree, Human Relations and Business
University of North Texas 1982 — 1987
Bachelor's Degree, Business Administration and Management, General
Amberton University
Master of Arts (MA), Human Relations and Business
Sprint September 2011 - March 2012
Cato October 2010 - July 2011
Synergetic Communications Inc August 2009 - January 2010
American InterContinental University July 2009 - August 2009
Skills
Visual Merchandising, Store Management, Loss Prevention, Merchandising, Retail, Inventory Management, Store Operations, Inventory Control, Customer Service, Retail Sales, Apparel, Fashion, Profit, Shrinkage, Driving Results, Cashiering, Sales, Management
Education
American InterContinental University
Bachelors of Information Technology
I TT Technical Institute
Associate of Applied Science, Computer Network Systems
Belding First Baptist Church August 2015 - Present
Something Different, A Missional Community November 2014 - Present
Self-Employed March 2013 - Present
Kent County Sheriff 2009 - Present
Greenville Department of Public Safety 1997 - June 2015
Sprint May 2005 - February 2011
Montcalm County Sheriff 1997 - 2000
Skills
Wireless, Direct Sales, Solution Selling, Telecommunications, Sales Operations, Account Management, Salesforce.com, B2B, Managed Services, Selling, VoIP, Team Leadership, Customer Satisfaction, Unified Communications, Sales Process, Customer Experience, Customer Retention, Sales, Mobile Devices, Strategic Partnerships, Call Centers, Business Development, Training, Contract Negotiation, Management, Leadership, Sales Management, Sales Presentations, Cold Calling, Cellular Communications, Forecasting, Customer Service, Team Building, Public Speaking, Microsoft Office, Coaching, Retail, New Business Development, Product Marketing, Marketing Strategy, Inventory Management, Marketing, Event Planning, Strategic Planning, Microsoft Word, Time Management, Program Management, Social Media, Microsoft Excel, Mobile Technology
Education
American InterContinental University 2008 — 2011
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Montcalm Community College 1995 — 1998
Associate of Arts and Sciences (AAS), General Studies
Lansing Community College 1996 — 1996
Certificate, Fire Academy
Heritage Video, Inc September 2000 - Present
SFP&M July 2005 - September 2007
One2One August 1999 - September 2000
Falcon Systems July 1994 - March 1998
Sprint September 1994 - April 1995
D&G Computers August 1993 - July 1994
Skills
Film, Video Production, Editing, Advertising, Feature Films, Film Production, Video, Television, Social Media Marketing, Microsoft Excel, Microsoft Word, PowerPoint, QuickBooks, Data Entry, Typing, 10 Key, Accounts Payable, Accounts Receivable, Collections, Human Resources, Interviewing Skills, Presentation Development, Presentations, Video Editing, Materials Management, RMA, Payroll, Customer Service, Social Media, Entertainment, Office Management
Education
Hofstra University 1990 — 1992
Certificate Program, Deaf Studies
American River College
Sprint April 2006 - November 2014
Sprint December 2000 - June 2006
Sprint April 2000 - December 2000
Basil L. North, Jr. & Associates April 1996 - April 2000
Brooks, Lovelace & Connor May 1995 - April 1996
Skills
Legal Writing, Telecommunications, Contract Negotiation, Contract Management, Legal Research, Legal Documents, Document Management, Document Drafting, Litigation, Analysis, Courts, Criminal Law, Customer Service, Legal Assistance, Management, Process Improvement, Program Management, Vendor Management, Wireless
Education
American Public University System 2012 — 2014
Master of Arts (M.A.), Legal Studies, General
Columbia College 2011 — 2012
Master of Science (M.S.), Criminal Justice/Law Enforcement Administration
Park University 2005 — 2010
Bachelor of Science (B.S.), Criminal Justice
Santa Rosa County Public Schools March 2014 - Present
Verizon Wireless August 2008 - February 2012
AT&T March 2007 - August 2008
Digital Communication Warehouse March 2004 - March 2007
Sprint August 1997 - November 2003
Skills
Wireless Communications..., Sales Management, Account Management, Major Accounts, Marketing
Education
American InterContinental University 2012 — 2013
Master of Education (M.Ed.), Educational Leadership and Development
Metropolitan State University 1992 — 1994
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management
FedEx March 2011 - Present
Sprint September 1988 - July 2006
Education
Amberton University
Bradford Business School
Verizon Wireless January 2013 - Present
Sprint June 2008 - February 2011
Apple June 2007 - April 2008
Education
American River College 2004 — 2006
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
American River College 2004 — 2006
Associate of Science (AS), Biology/Biological Sciences, General
Capital Social Services March 2015 - Present
Sprint 2006 - 2014
Skills
Positive Personality, Self-motivated Team..., Goal-oriented..., Account Management, Always Punctual, CDMA, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Dependable Team Player, Goal Oriented, Highly detail oriented, Highly motivated..., Microsoft Excel, Microsoft Office, Oral, Result Oriented, Self-driven, Strategic Negotiations, T1, Team Building, Team Player, Telecommunications, Wireless
Education
American River College 2003 — 2006
Sequoias High School Visalia, California 2002 — 2003
General Education
McKesson Pharmaceutical April 2010 - Present
Sprint 1996 - 2010
Skills
Management, Microsoft Office
Education
Amberton University 2010 — 2013
Master of Arts (M.A.), Professional Counceling