Sprint Company
Industry: Telecommunications company
DescriptionSprint Corporation is an American telecommunications company that provides wireless services and is an internet service provider. It is the fourth-largest mobile network operator in the United States and serves 54 million customers as of October 2017. Customer service: 810 1 817-698-4199 Headquarters: Overland Park, Kansas, United States Subsidiaries: Boost Mobile, Virgin Mobile USA, CEO: Michel Combes (May 31, 2018–), Marcelo Claure (Aug 11, 2014–)
Sprint List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sprint. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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28,278 Sprint employees in database. Find out everything there's to know about Sprint employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sprint Employees
Sprint May 2014 - Present
AT&T August 2009 - May 2014
AT&T October 2007 - August 2009
Skills
Wireless, Mobile Devices, Telecommunications, M2M, Customer Retention, Customer Experience, LTE, Managed Services, Solution Selling, GSM, CDMA, Direct Sales, 4G, 3G, Product Management, VoIP, Cellular Communications, UMTS, Channel, Mobile Technology, Broadband, Customer Satisfaction, Mobile Communications, B2B, Business Analysis, New Business Development, Small Business, Business Management..., Fleet Services, Mobile Data Solutions
Education
Grossmont College 2010 — 2014
Associate's Degree, Business Administration, Management and Operations
Otay Ranch High 2003 — 2006
High School
Tate Publishing 2015 - Present
Ultimate Party Zone, LLC December 2013 - Present
Youth with Ambition March 2013 - Present
US Army June 2012 - Present
Department Of Defense January 2010 - June 2012
U.S. Army Reserve November 2002 - June 2012
Army Reserve November 2002 - June 2009
Newell Rubbermaid October 2007 - August 2008
Sprint February 2006 - September 2007
Skills
Microsoft Office, PeopleSoft, Staff Training, Training, Leadership, Recruiting, Analysis, Human Resources, Program Management, Team Building, Policy, Microsoft Excel, Management, Time Management, Microsoft Word, Outlook, Project Planning, Customer Service, Government, Process Scheduler, Security, Security Clearance, Leadership Development, Business Development, Entrepreneurship, Coaching, Public Speaking, Army, Personnel Management, Nonprofits, Command, Fundraising, Office Management, Sales, Management Consulting, Military Experience, Research, Interviews, Organizational..., Budgets, Logistics, Military, PowerPoint, Operational Planning, Military Operations, Team Leadership, Retail, Employee Training, Employee Relations, Market Research
Education
Grantham University 2011 — 2013
Masters in Management, Project Management, 3.25
University of Phoenix 2006 — 2011
Bachelor of Science, Business Administration
Anytime Fitness October 2011 - Present
New York Life Insurance Company February 2011 - October 2011
WWI-Texas Inc October 2009 - February 2011
Gold's Gym May 2008 - October 2009
Sprint 1996 - 2007
Skills
Sales Operations, Management, Sales, Training, Marketing Strategy, Operations Management, Retail, Small Business, Sales Management, Direct Sales, Team Building, Customer Service, New Business Development, Personal Training, Leadership
Education
Grand Canyon University 2009 — 2011
Western New Mexico University 1986 — 1990
Sprint March 2015 - Present
Macy's March 2014 - March 2015
Sandia Solutions September 2013 - October 2013
The Humane Society of the United States March 2011 - May 2011
Jack Flash-BP May 2006 - May 2011
Greenville College May 2008 - May 2009
Greenville College Football March 2007 - May 2009
Skills
Customer Service, Team Leadership, Sales, Retail, Client Services, Client Relations, Teamwork, Long-term Customer..., Product Marketing, Digital Photography, Employee Training, PowerPoint, Photoshop, OS X, Microsoft Word, Microsoft Excel
Education
University of Phoenix 2014 — 2015
Master of Business Administration (M.B.A.)
Greenville College 2006 — 2011
Bachelor of Arts (BA), Biology, General
Advise Technologies December 2013 - Present
Sprint June 2010 - November 2013
The Wendy's Company June 2009 - June 2010
Alorica June 2006 - June 2009
US Army September 1998 - June 2004
Skills
Software Documentation, Business Analytics, Leadership, Training, SDLC, Data Analysis, Data Mining, Time Management, Microsoft SQL Server, Business Analysis, Customer Satisfaction, Management, SQL, Microsoft Office, Sales, Tableau, Computer Hardware, Data Modeling, Technical Writing, Performance Management, Google Analytics, DB2, RapidMiner, PowerPoint, Research, Google Docs, MS Excel Pivot Tables, Time Series Analysis, Team Management, Testing, Visio
Education
Kansas State University 2012 — 2015
Bachelor's Degree, Management Information Systems, General, 3.53
Green River Community College 1996 — 1998
AA, Business Administration and Management, General
Burgess Consulting & Executive Search February 2005 - Present
Kaye/Bassman Intl. Corp January 2000 - January 2005
Merkle Inc. 2005 - 2005
Human Resource Dimensions November 1995 - December 2000
Ameritrade February 1999 - December 1999
Express Scripts (was Merck Medco 1993 - 1995
Sprint 1990 - 1993
AT&T 1985 - 1990
Baltimore Gas & Electric 1979 - 1985
Skills
Job Search, Talent Acquisition, Temporary Placement, Talent Management, Executive Search, Human Resources, Recruiting, Search, Sourcing, Technical Recruiting, Hiring, Permanent Placement, Talent Scouting, Call Centers, Leadership Development, Management, Performance Management, Executive Management, Vendor Management, Leadership, Networking, Consulting, Personnel Management, Interviews, Training, College Recruiting, Internet Recruiting, Contract Recruitment, Employer Branding, Applicant Tracking..., Onboarding, Benefits Negotiation, Staffing Services, Mergers & Acquisitions, Workforce Planning, Screening Resumes, CRM
Education
Towson University 1983 — 1988
B.S.
Graceland University 1975 — 1977
Sprint August 2014 - Present
MarketStar 2012 - 2014
4G Wireless - Verizon Wireless September 2009 - January 2012
Skills
Sales, Sales Operations, Account Management, Direct Sales, B2B, Sales Management, Sales Process, Sales Presentations, Management, Leadership, Customer Satisfaction, Sales Presentation..., Team Building, Team Leadership, Team Management
Education
San Diego State University-California State University 2007 — 2009
Bachelor's degree, Communication, General
Grossmont College 2007 — 2009
Associate's degree, Communication, General
JPMorgan Chase & Co. 2015 - Present
JPMorgan Chase September 2014 - Present
JPMorgan Chase May 2014 - Present
Sprint November 2012 - March 2014
RadioShack May 2011 - November 2012
RadioShack May 2011 - November 2012
Skills
Sales, Customer Satisfaction, Sales Management, Retail, Sales Operations, Retail Sales, Customer Service, Inventory Management, Team Building, Customer Experience, Marketing, Inventory Control, Marketing Strategy, Store Operations, Sales Presentations, Team Leadership, Training, POS, Time Management, Coaching, Wireless, Troubleshooting, Customer Retention, Store Management, Cold Calling, Hiring, P, Call Centers, Telecommunications, Team Management, Negotiation, Teamwork
Education
Grand Canyon University 2013 — 2016
Bachelor's degree, Applied management, 4.0
Lincoln University (MO)
Bachelor of Arts (B.A.), Music
Cable Dahmer Chevrolet May 2014 - Present
Grantham University October 2013 - May 2014
Sprint July 2009 - December 2012
Skills
Telecommunications, Wireless, Solution Selling, Direct Sales, VoIP, Mobile Devices, Managed Services, Account Management, Unified Communications, IP, Sales Management, Sales Operations, Sales, Salesforce.com, Call Centers
Education
Grantham University 2014 — 2017
Bachelor's Degree, Accounting
Veeco November 2014 - Present
Sprint November 2013 - November 2014
Grantham University December 2011 - August 2014
CPR Cell Phone Repair March 2013 - August 2013
Veeco Instruments August 2010 - December 2011
US Navy September 1998 - January 2008
Skills
Electronics, Quality Assurance, Process Improvement, Computer Repair, Six Sigma, Radar, Avionics, RF troubleshooting, System Testing, Signal generator..., Computer Science, Electro-mechanical..., Electronic computer..., Performance optimization, Lean manufacturing, Semiconductor Failure..., Quality control, Defect tracking software, SolidWorks 2005, AutoCAD 2004-7, ISO 9001; 2008, Iso 9000, Lean Manufacturing, Test Equipment, Troubleshooting, Testing, Calibration, Integration, Manufacturing, Management, Leadership, DoD, Maintenance & Repair, Engineering Management
Education
Grantham University 2011 — 2015
Bachelor of Electronic Engineering, Electrical, Electronics and Communications Engineering, 4.0
Aviation & Electronic Schools of America 2003 — 2004
Computer Science
Crown Castle February 2014 - Present
Network Real Estate May 2013 - February 2014
Goodman Networks December 2009 - May 2013
Tek Systems September 2009 - December 2009
Civil Solutions, Inc. April 2008 - November 2009
Sprint 2000 - 2008
PageNet, Inc. 1999 - 2000
Skills
Project Management, Site Acquisition, Program Management, Process Improvement, Scoping, Contract Negotiation, DAS, Fiber, Microwave, LTE, Zoning, Stealth Structures, Strategy
Education
Texas Southern University—Thurgood Marshall School of Law 1996 — 1999
Juris Doctorate, Property Law
The American University in Cairo 1998 — 1998
Summer Law Program, International Business Law
Grambling State University 1993 — 1995
BA, History
RCJ Machado - Grand Prairie
Global Outsourcing and Customer Experience Management Firm 2009 - Present
eTelecare Global Solutions 2003 - 2009
Care Call, Inc. 1995 - 2003
Sprint 1990 - 1995
Skills
C Level Sales Experience, Key Account Management, Contract Negotiations, Lead Generation, Marketing, Closing Deals, Qualifying Prospects, BPO, Call Center, Outsourcing, Customer Retention, Inbound Marketing, Vendor Management, CRM, Telemarketing, Customer Satisfaction, Account Management, Telecommunications, Workforce Management, Team Management, Business Development, Operations Management, New Business Development, Call Centers, Customer Experience, Contract Negotiation, Sales, Program Management, Contact Centers, Sales Presentations, Solution Selling, SaaS, Strategic Partnerships, Sales Process, Sales Operations, Recruiting
Education
Guilford College 1983 — 1988
BS, Accounting
Clay High School 1980 — 1983
High School Diploma
Summit Service Group January 2015 - Present
Dish Network April 2013 - January 2015
The Sound shop October 2009 - March 2013
Downtown Radio Of Denver Inc September 2006 - October 2009
Ultimate Electronics September 2004 - September 2006
Sprint May 2001 - September 2004
Solectron Texas November 2000 - March 2001
Skills
Purchasing, Maintenance & Repair, Customer Service, Shipping, Diagnose, Inventory Management, Customer Satisfaction, Electronics, Customer Support, Troubleshooting, Negotiation, Account Management, Testing, Process Improvement, Technical Support
Education
Grantham University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Engineering/Industrial Management
ITT Technical Institute-San Antonio 1998 — 2000
Associate's Degree, Electronic Engineering TechnologyDigital Electronics
Encore Technology Group, LLC February 2013 - Present
CSI Technology Outfitters July 2012 - February 2013
KDH Technology Services April 2004 - July 2012
Sprint August 1998 - April 2004
Privately Held Jewelry Company August 1997 - August 1998
Sprint June 1996 - July 1997
Skills
Enterprise Technology..., Customer Service, Telecommunications, VoIP, Strategic Selling, Account Management, National Account..., National Account Sales, Value Selling, Inside Sales, Solution Selling, Account Managment, Contract Negotiation, Proposal Writing, Proposal Generation, Client Development, Consultative Selling, Selling, Microsoft Excel, Sales Management, Microsoft Office, Direct Sales, Outlook, QuickBooks, PowerPoint, Accounts Payable, Accounts Receivable, Customer Retention, Strategic Partnerships, Managed Services, Sales Operations, Unified Communications, Sales, Budgets, Start-ups, CRM, Leadership, Management, Program Management, Enterprise Software, Marketing, Sales Presentations, Forecasting, Salesforce.com, SaaS, Product Development, Negotiation, Business Development, E-Rate, Hosted Voice
Education
Greenville Technical College 1991 — 1993
Studied, Accounting and Marketing
1&1 Internet AG August 2008 - April 2014
Perceptive Software August 2007 - April 2008
Sprint 1999 - 2007
Farmer’s Insurance October 1999 - July 2002
HL Yoh 1999 - 2001
US Navy October 1996 - October 1999
Skills
Apache, IT Operations, Windows Server, DNS, Cisco Technologies, Servers, Linux, Cloud Computing, Disaster Recovery, Data Center, Switches, Network Administration, Troubleshooting, Hardware, Networking
Education
Grantham University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, n/a
SYNNEX April 2011 - Present
Concentrix April 2011 - March 2012
Verizon November 2009 - March 2011
Verizon July 2006 - July 2009
Sprint September 2002 - July 2005
Sprint June 2001 - August 2002
Skills
Sales Management, New Business Development, Customer Relations, Team Building, Social Networking, Databases, Dependable Team Player, Access, Process Improvement, Customer Retention, Customer Service, Sales Process, Sales Operations, Management, Wireless, Account Management, Business Development, Solution Selling, Channel Partners, Sales, Product Marketing
Education
Greenville Technical College 2001 — 2002
Business, Management, Marketing, and Related Support Services
Freelance May 2014 - Present
Digital Wire 360 October 2013 - May 2014
Inertia Software Solutions April 2012 - December 2012
Documentary April 2012 - June 2012
Inertia Software Solutions May 2011 - March 2012
Phoenix Children's Hospital January 2008 - June 2011
Sprint May 2005 - May 2006
Athey Creek Christian Fellowship 1998 - 2004
Skills
Troubleshooting, Video Production, Video Editing, Event Management, Management, Sales Management, Public Speaking, Photography, Event Planning, Film Production, Film, Directing, Team Building, Public Relations, Editing, Social Networking, Social Media, Customer Service, Leadership
Education
Grand Canyon University 2011 — 2012
BS and BA, Finance and Economics, Digital Film w/emphasis in Production
sprint 1964 - 2007
Sprint November 1985 - May 2000
Skills
Wireless, VoIP, CDMA, IP, Call Centers, GSM, LTE, 3G, UMTS, Managed Services, MPLS, Cellular Communications, Mobile Devices, Ethernet, Vendor Management, Network Design, T1
Education
Grayson County College 1973 — 1975
associates/Mid-Mgmnt
Various OSP and Company Management Courses
Successfully completed all attended
DigitalGlobe (Accenture) April 2013 - December 2013
Kansas Department of Health and Environment (Accenture) November 2011 - March 2013
Sprint October 2010 - August 2011
TATA TELESERVICES LTD. 2003 - 2006
Idea Cellular Ltd 1999 - 2003
Skills
Business Analysis, Requirements Gathering, Gap Analysis, Business Intelligence, SAP BI, Web Intelligence, Ad Hoc Reporting, Dashboard, Customer Service, Crystal Xcelsius 2008, Crystal Reports, Windows, Public Speaking, SQL, Oracle, HTML, XML, Negotiation, Knowledge Transfer, SAP BW, BODS, ETL, Business Development, Agile Methodologies, Manual Testing, Client Relations Skills
Education
Aptech Computer Center 1999 — 1999
Associate's Degree
Gujarat University 1995 — 1998
Bachelor's Degree
Carpet To Go September 2013 - Present
Mohawk Industries October 2012 - Present
Great Floors April 2011 - December 2011
Flynn's Carpet Cents January 2010 - April 2011
Farmers Insurance Cheo Lopez Agency January 2008 - January 2010
Sprint July 2004 - January 2008
About Insurance January 2001 - July 2004
Skills
Sales, Sales Management, Small Business, Retail, Flooring, Customer Retention, Contractors, Insurance, Pricing, Customer Service, Carpet, Budgets, Team Leadership, Installation..., Marketing, Photoshop, Graphic Design, Events Coordination, Customer Satisfaction, Team Building
Education
Green River Community College 2013 — 2015
Associate of Science (A.S.), Computer Science
West Seattle High School 1997 — 1999
Diploma
Sprint May 2015 - Present
Verizon Wireless November 2014 - May 2015
Verizon Wireless August 2012 - November 2014
Verizon Wireless February 2010 - August 2012
Verizon Wireless July 2007 - February 2010
Clearwire April 2006 - July 2007
Skills
Customer Retention, Wireless, Direct Sales, Customer Experience, Cold Calling, Telecommunications, Customer Satisfaction, Solution Selling, Sales Operations, Sales Process, Cellular Communications, Sales, Account Management, Quotas, Mobile Devices, Sales Management, 4G, M2M, Call Centers, Management, Customer Service, B2B, Sales Presentations, Training, Retail, Team Building, Leadership, Team Leadership, Salesforce.com
Education
University of Tennessee-Knoxville
Bachelor of Science (B.S.), Psychology
Guilford College
Bachelor of Business Administration (BBA), Business Management/Human Resource Management
Accenture 2015 - Present
Sprint 2013 - 2014
Sprint 2013 - 2013
Sprint Nextel 2001 - 2013
MCI-WorldCom 1997 - 2001
Skills
Strategic Leadership, Software Development, Cloud Computing, Agile Methodologies, Program Management, Vendor Management, PMO, SDLC, Software Project..., Enterprise Software, Management, Business Intelligence, Data Warehousing, Unix, Leadership, Analysis, Requirements Analysis, Integration, Telecommunications, Enterprise Architecture, IT Strategy
Education
Gujarat University
Master of Computer Applications (MCA), Computer/Information Technology Administration and Management
Gujarat University
Bachelor's degree, Mathematics
DP Fox December 2013 - Present
Arbor Solutions Inc. December 2011 - November 2013
Lake Michigan Academy 2012 - 2012
Lake Michigan Academy 2012 - 2012
SPRINT May 2011 - August 2011
RadioShack January 2009 - May 2011
Gezon Motors July 2008 - April 2010
Skills
Computer Repair, Professional Networking, Direct Sales, Networking, Security, Troubleshooting, Wireless Networking, Cisco Technologies, Wireless, Network Security, Cloud Computing, VoIP, Switches, Disaster Recovery, Technical Support, Telecommunications, LAN-WAN, MPLS, Servers, Firewalls, Managed Services, Unified Communications, Blackberry, Windows Server, WAN, VMware, Virtualization, Group Policy, Microsoft Technologies, TCP/IP, Network Administration, Computer Hardware, Windows 7, DHCP, Operating Systems, Active Directory, Network Engineering, XP, Hardware, System Deployment, Citrix, Data Center
Education
Grand Rapids Community College 2009 — 2010
Associates, Computer Science
Northview Highschool 2004 — 2008
Rubbermaid Home Products August 2009 - Present
Rubbermaid Food Service Products August 2009 - Present
Rubbermaid Food and Home Products 2009 - Present
Newell Rubbermaid July 2004 - Present
IRWIN Industrial Tools, Newell Rubbermaid 2006 - July 2009
Goodrich Corporation 2001 - 2004
Sprint 1997 - 2000
Skills
Cost Accounting, Hyperion Enterprise
Education
University of Colorado 2003 — 2007
MBA, Organizational Leadership
Grand Valley State University 1991 — 1995
BBA, Accounting
CenturyLink November 2008 - Present
Embarq 2006 - 2008
Sprint 1998 - 2006
Sprint 1996 - 1998
Skills
Telecommunications, PMP, VoIP, Wireless, Unified Communications, Vendor Management, Integration, IP, Program Management, Telephony, MPLS, Budgets, Leadership, Team Leadership, Customer Service, Change Management, Strategic Planning, Project Planning, Managed Services, Planning, Problem Solving, Lean Six Sigma, DMAIC
Education
Guilford College
B.A., Political Science, European History
Guilford Technical Community College
Associates in Culinary Arts - ACF Certified Culinarian
Sprint July 2014 - Present
Owner 2012 - Present
Wilbur-Ellis Company 2011 - Present
Skills
Event Management, Event Planning, Microsoft Office, Social Media, Public Relations, Customer Service, Microsoft Excel, Marketing Strategy, PowerPoint, Marketing, Microsoft Word, Budgets, Social Media Marketing, Facebook Marketing, Face to Face Sales
Education
Grand Valley State University 2011 — 2015
Toast Cafe of Cary August 2013 - Present
Pinehurst Concours d'Elegance LLC April 2011 - 2013
Victory Junction 2008 - 2009
SPRINT May 2006 - April 2008
ESPN August 2001 - May 2006
Lowe's January 1996 - August 2001
RJ Reynolds May 1994 - January 1996
Skills
Sponsorship Sales, Relationship Marketing, Social Media Marketing, Marketing, Integrated Marketing, Brand Management, Event Planning, Media Relations, Marketing Communications, Motorsports, Brand Awareness, Social Media, Digital Media, Digital Marketing, Strategic Planning, Account Management, Product Marketing, Marketing Management, Entertainment, B2B, Sales, Strategy, Advertising Sales, Competitive Analysis, Market Planning, Entrepreneurship, P&L Management, Brand Development
Education
University of Alabama
Marketing
Guilford College
Sports Management
Sprint July 2010 - Present
AT&T Mobility October 2007 - July 2010
Skills
Telecommunications, Wireless, Direct Sales, Customer Retention, M2M, Sales Operations, Salesforce.com, Cellular Communications, Solution Selling, Mobile Devices, Sales Management, Leadership, Sales
Education
Grand Rapids Community College
UPS July 2015 - Present
UPS September 2006 - July 2015
Creative Vision Properties March 2003 - April 2007
Sprint June 2004 - May 2005
Skills
Logistics, Cold Calling, Account Management, Sales, Sales Operations, Transportation, Customer Satisfaction, Inventory Management, Networking, Sales Process, Team Building, Customer Service, Management
Education
University of Phoenix 2009 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
Greenville Technical College 1997 — 2000
Assurant Health November 2012 - Present
Sprint Nextel August 2010 - November 2012
Sprint Nextel August 2009 - August 2010
Sprint March 2007 - August 2009
Sprint May 2007 - August 2007
Skills
Strategy, Product Development, Analytics, Project Management, Business Strategy, Marketing Strategy, Team Leadership, Management, Segmentation, Analysis, Business Intelligence, CRM, Customer Satisfaction, Forecasting, Mobile Devices, Process Improvement, Project Planning, Strategic Planning, Pricing, Sales Operations, Cross-functional Team..., Vendor Management, Telecommunications, Program Management, Strategic Partnerships, Wireless
Education
Gujarat University
Master of Commerce, Accounting
Pittsburg State University
MBA, General Administration and Marketing
Pack Leader USA April 2015 - Present
Graceland University March 2013 - April 2015
Pycior + Co. February 2012 - February 2013
SelectQuote Senior Insurance Services March 2011 - February 2012
Advance Specialties Inc January 2010 - June 2010
Community of Christ - Central Mission Center May 2009 - September 2009
Sprint November 2007 - March 2009
Reece and Nichols June 2006 - November 2007
Sprint October 2005 - May 2006
Sprint February 2005 - October 2005
Skills
Vendor Management, Account Management, Cross-functional Team..., Project Management, Strategic Planning, Product Management, Process Improvement, Telecommunications, Program Management, Customer Service, Team Building, Leadership, Management
Education
Keller Graduate School of Management 1991 — 1993
MBA, Business
Graceland University 1985 — 1988
Bachelor of Arts (B.A.), Business Administration and Management, General
Car Wash College
AT&T January 2004 - Present
Sprint September 2002 - September 2003
WorldCom September 1999 - September 2002
US Xchange May 1998 - September 1999
The Iserv Company August 1995 - May 1998
Skills
Managed Services, Sales Operations, Sales Process, Sales, Management, Team Management, Leadership, Marketing, Recruiting, VoIP, Training, Solution Selling, VPN, Unified Communications, Telecommunications, MPLS, E-commerce, Account Management, Selling, Telephony, Data Center, Co-location, Wireless, WAN, Ethernet, Direct Sales, Contract Negotiation, Cloud Computing, Call Centers, Salesforce.com, Customer Retention
Education
Grand Valley State University 1984 — 1989
Political Science
Data Systems International October 2004 - March 2006
Sprint June 1999 - September 2004
Education
Graceland University 1995 — 1999
BA, Psychology
Sprint November 2013 - Present
Best Buy July 2010 - October 2013
MVP Wireless September 2009 - April 2010
T-Mobile (formerly SunCom) September 2006 - August 2009
T-Mobile (formerly SunCom) September 2002 - September 2006
Skills
Talent Assessment, Behavior Management, Sales Management, Sales, Customer Service, Inventory Management, Coaching, Management, Leadership, Recruiting, Customer Retention, Customer Satisfaction, Sales Operations, Customer Experience, Retail, Direct Sales, Sales Process, Account Management, Merchandising, Call Center, Wireless, Team Building, Vendor Management, Telecommunications, Selling, Profit, Training, Employee Training, Marketing, Strategy, Forecasting
Education
Greenville Technical College 2011 — 2013
Associate's degree, Marketing
Spencer Gifts October 2012 - Present
Sprint June 2010 - October 2012
Walmart October 2004 - April 2010
Skills
Sales, Customer Service, Retail, Microsoft Word, Merchandising, Microsoft Office, Visual Merchandising, Leadership, Microsoft Excel, Inventory Management
Education
Gulf Coast State College 2002 — 2005
Associate's degree, Public Relations/Image Management
Sprint January 1997 - June 2014
International Paper (formerly Dillard Paper) 1995 - 1996
The Henry Walke Company 1994 - 1995
Skills
Wireless, Telecommunications, Unified Communications, IP, Managed Services, Mobile Devices, VoIP, Direct Sales, Solution Selling, MPLS, Solution Implementation, Ethernet, Telephony, Training, Customer Service, Cellular Communications, Broadband, SIP, LTE, Customer Satisfaction, Customer Retention, Networking, Account Management, Salesforce.com
Education
Guilford Technical Community College
Associate of Arts (A.A.)
Mobilelink June 2012 - Present
Sprint July 2010 - June 2012
Full Circle International February 2007 - March 2010
Skills
Wireless, Sales, Customer Retention, Account Management, Sales Management, Customer Satisfaction, Team Leadership, Telecommunications, Business Development, Recruiting, Management, Team Management, New Business Development, Mobile Devices, Customer Service, Microsoft Excel, Microsoft Office, Training, Event Planning, Coordinating Events, Event Based Marketing, Marketing, Strategic Planning, Goal Setting, Satellite TV, Computers, Coaching, Conflict Management, Conflict Resolution, Creative Problem Solving, Logical Thinker, Patience, Production Sound, Stage Lighting, Multi-unit Retail..., Distribution Strategies, Profit Maximization, Profitable Growth, Strategic Leadership
Education
Grand Valley State University 1999 — 2005
Bachelor of Science (BS), Hospitality and Tourism Mgt - Event Marketing and Coordination
Sprint 2011 - Present
Key Printing & Graphics 2006 - 2011
GNC 2006 - 2006
Ross Stores, Inc. 2003 - 2006
Skills
Telecommunications, Wireless, Solution Selling, Technical Support, Troubleshooting, Technical Consultation, Android, iOS, Cellular Communications, Telephone Triage, Computer Repair, Mobile Devices, Mobile Device Solutions, Wireless..., Increased Profitability, Driven By Results, Technical Knowledge, Customer Retention &..., Mobile Device Testing, Integration
Education
South Piedmont Community College 2009 — 2009
College Transfer, College Transfer Courses
Guilford Technical Community College 2008 — 2009
College Transfer, College Transfer
Sprint April 2015 - Present
Grainger February 2013 - March 2015
AT&T Mobility November 2008 - August 2012
FreedomNet Solutions June 2008 - November 2008
Circuit City October 2004 - June 2008
Marriott International March 2005 - April 2007
Best Buy August 2003 - May 2004
Skills
Sales, Microsoft Office, Process Scheduler, Purchasing, Inventory, T1, Telecommunications, Customer Satisfaction, Sales Management, Retail, Inventory Management, Account Management, Wireless, Management, Customer Retention, Marketing Strategy, New Business Development, Training, Cold Calling, Customer Service, Sales Process, Team Building, B2B, Solution Selling, Direct Sales, Leadership, Marketing, Sales Operations
Education
Grand Valley State University 2003 — 2008
Bachelors, Hospitality and Tourism Management
Berkshire Corporation January 2013 - Present
Sprint September 2011 - July 2012
Skills
Customer Service, Technical Support, Sales, Account Management, Sales Operations, Call Centers, Process Improvement, Team Leadership, Management, Sales Management, Training, Microsoft Office, Team Building, Customer Satisfaction, Direct Sales, Customer Retention, Customer Experience, Microsoft Excel, Quality Assurance, Troubleshooting, Teamwork, Team Management, Telecommunications, Leadership, Marketing, B2B, Business Development, Cross-functional Team..., Time Management, Product Development, Networking, Salesforce.com, Forecasting, Recruiting, Contract Negotiation, Software Documentation, Business Planning, Inventory Management, Vendor Management, Operations Management, Negotiation, Product Management, New Business Development, Cold Calling, Project Planning, Project Management, Budgets, Selling, CRM, Solution Selling
Education
Guilford Technical Community College 2009 — 2011
Windstream/NuVox 2008 - Present
GlobeNet Communications December 2002 - February 2004
360networks February 2001 - December 2002
Intermedia Communications 1997 - 2001
American Communication Services, Inc. 1995 - 1997
Sprint 1991 - 1995
Education
Guilford Technical Community College 1979 — 1981
Real Estate Management
Guilford Technical Community College 1972 — 1975
Business Administration
CorTech January 2010 - March 2010
CorTech November 2009 - March 2010
Sprint July 2006 - March 2009
Sprint October 2003 - June 2006
Nextel June 2001 - September 2003
Nextel November 1999 - May 2001
Habitat for Humanity Detroit February 1998 - February 1998
Genesis: the church January 1998 - January 1998
Education
Oakland Community College 2008 — 2009
Cisco Networking Academy
ITT Technical Institute 2001 — 2004
AS, Computer and Electronics Engineering
Grossmont College 1996 — 1998
AS, General Education
Family Dollar January 2015 - Present
Dollar General January 2011 - January 2015
McDonald's Corporation August 2008 - January 2011
BBVA Compass January 2007 - August 2008
Chase Bank June 2005 - January 2007
Sprint January 2000 - June 2005
Skills
Profit, Business Operations, Sales, Sales Management, Customer Satisfaction, Retail, Customer Service, Team Building, Operations Management, Credit, Inventory Management, Income Statement, Leadership, Merchandising, Coaching, Forecasting, Call Center, Customer Experience, Accountability, Banking, Management, Store Management, Call Centers, Recruiting, Time Management, Hiring, Loss Prevention, Customer Retention, Budgets, Human Resources, P&L, Store Operations
Education
Grambling State University
Bachelor's degree, Business/Commerce, General
Northwood University
Bachelor, Business Administration; Business Administration
Texas Southern University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Sprint May 2013 - Present
Verizon Wireless June 2012 - May 2013
Ericsson June 2011 - May 2012
T-Mobile March 2011 - June 2011
Clearwire February 2010 - March 2011
Samsung Telecommunications America October 2008 - December 2009
Verizon Wireless July 2008 - September 2008
Twin Antennas January 2006 - July 2006
Skills
VoLTE, LTE, WiMAX, In building DAS, UMTS, GSM, CDMA, HSPA, MIMO, Beamforming, eHRPD, EVDO, Pathloss 4.0, Planet EV, iBwave, Windcatcher, Actix, TEMS, Agilent, Ericsson OSS, Samsung WSM, Motorola Dashboard, Lucent, RF Engineer, Microwave Backhaul..., Small Cell Integration, Data Pro, X-CAL, Geoplan, MapInfo Professional, Nemo, Atoll, UHF, VHF, Spectrum Analyzer, Antenna Design, Satellite Communications, Radar, Digital Signal..., Nanotechnology, Embedded Systems, RTOS, Integration, OFDM, RAN, Antennas, Anritsu Devices, Agilent Devices, JDSU Devices, Nortel
Education
New York Institute of Technology, New York 2006 — 2008
Masters, Electrical & Computer Engineering
Gujarat University 2002 — 2006
Bachelor's degree, Electronics & Communications Engineering
Sprint November 2014 - Present
Mary Kay Inc. September 2014 - Present
Rent-A-Center April 2014 - November 2014
Commonwealth Broadcasting Inc July 2012 - April 2014
Bluegrass Cellular, Inc July 2006 - February 2012
Key Broadcasting Inc December 2003 - July 2006
Key Broadcasting, Inc December 2002 - July 2006
Central Kentucky Realty Inc August 1999 - July 2006
Commonwealth Broadcasting, Inc January 1995 - January 1998
New Farmers National Bank January 1986 - January 1995
Skills
PC Skills – Microsoft..., I have strong verbal..., I am a self-motivated..., Telecommunications, Customer Retention, Direct Sales, Customer Satisfaction, Customer Service, Retail, Sales Management, Sales Process, Account Management, Sales, New Business Development, Microsoft Office, Marketing Strategy, Business Development, Advertising, Call Centers, Management
Education
Grand Canyon University
Bachelor of Science, Counseling with Emphasis in Addiction, Chemical Dependency and Substance Abuse
Barren County High School Glasgow Kentucky 42141
Western Kentucky University
Degree, Banking
BeautiControl November 2012 - Present
RSolutions January 2008 - August 2009
LA Weight Loss July 2007 - November 2007
Sprint February 2005 - June 2007
Skills
Sales, Training, Management, Troubleshooting, Retail, Marketing, Customer Service, Information Technology
Education
Troy University 2005 — 2011
Bachelor's degree, Buisness Managment Information Systems
Grand Rapids Community College 1997 — 2002
Associate's degree, Computer and Information Sciences and Support Services
Widgets Innovations, Inc May 2013 - Present
FortuneBuilders September 2013 - February 2014
Cox Communications February 2011 - September 2013
Sprint August 2008 - February 2011
Integrity Mortgage September 2006 - May 2008
Skills
Outsourcing Management, IT Outsourcing, Website Development, Sales Management, Sales, Internal Communications, Email, Microsoft Word, Microsoft Excel, Business Planning, People Skills, Connecting People, People Development, Highly motivated..., Account Management, Direct Sales, Salesforce.com, Lead Generation, Real Estate, Customer Service, Marketing, Management, Social Media Marketing, Entrepreneurship, Online Marketing
Education
Grossmont College 2006 — 2009
Business Administration and Management, General
M33 Integrated September 2015 - Present
M33 Integrated August 2013 - September 2015
Sprint October 2012 - August 2013
The PorterHouse Bar and Grill May 2012 - October 2012
Skills
Restaurants, Restaurant Management, Microsoft Office, Food Service, PowerPoint, Food & Beverage, Microsoft Word, Microsoft Excel, Bartending, Hospitality, Event Planning, Time Management, Food, Social Media, Cooking, Facebook, Catering, Customer Service, Logistics, Supply Chain, Transportation
Education
Guilford Technical Community College 2012 — 2012
Medical Receptionist Certificate, Medical/Clinical Assistant
University of North Carolina 2008 — 2011
Communications
Guilford Technical Community College 2005 — 2008
Associates, Communications
HPS-Hospital Purchasing Service March 2011 - Present
Sprint Nextel 2002 - 2009
Sprint Nextel 1999 - 2002
Sprint 1997 - 1999
WGRD Radio 1996 - 1997
Skills
Training, Coaching, Leadership Development, Training Delivery, Team Building, Sales, Customer Satisfaction, Customer Service, Event Planning, Workshop Facilitation, Curriculum Design, Performance Consulting, Technology Needs..., Virtual Training, Customer Retention, Needs Analysis, Instructional Design, Instructor-led Training, Account Management, Sales Operations, Employee Training, Leadership, B2B, Salesforce.com, Business Planning, Retail, Sales Presentations, Sales Process, Cold Calling, Customer Experience, Direct Sales, Call Centers, Selling, Building Relationships, Presentation Coaching
Education
Grand Valley State University
Communications
Kellogg Community College
Associate's degree, Business Administration
Mill Springs Academy February 2004 - Present
Sprint March 1990 - May 2003
Skills
Instructional Design, Teaching, Strategic Planning, Leadership, Staff Development, Coaching, Marketing Communications, Management, Program Management, Sales, Volunteer Management, Organizational..., Training, Program Development, Fundraising, Microsoft Office, Customer Service, Team Building, Nonprofits, Public Speaking, Grant Writing, Entrepreneurship, Educational Technology, Community Outreach, Teacher Training, Technology Integration
Education
Grand Canyon University 2007 — 2008
MS, Leadership
Kennesaw State University - Michael J. Coles College of Business 2000 — 2005
BA, Business Administration
Kewaskum High School 1975 — 1979
Graduated, Business Emphasis
Sprint May 1996 - Present
Sprint Nextel 1996 - Present
Skills
Telecommunications, Unix, Business Intelligence, SQL, PL/SQL, SDLC
Education
Missouri State University 1995 — 1997
M.B.A., Computer Information Systems
Grand Canyon University 1991 — 1994
B.B.A., Business Administration
CenturyLink July 2009 - Present
Embarq Corporation November 2005 - July 2009
Sprint March 2001 - October 2005
Sprint January 2000 - March 2001
Sprint March 1998 - January 2000
Education
Graceland University 1983 — 1984
Bachelor of Science
University of Missouri-Rolla 1980 — 1983
Sprint April 2014 - Present
Mercy Health January 2015 - April 2015
Molina Healthcare September 2014 - January 2015
Course Hero, Inc. January 2014 - March 2014
Grand Valley State University January 2013 - August 2013
Panera Bread April 2012 - September 2012
Grand Valley State University January 2011 - August 2011
Skills
Advertising, Public Relations, Fundraising, Recruiting, Community Service, Event Planning, Media Relations, Communicaitons, Marketing, Community Outreach, Professional Writing, Training, Management, Philanthropy, Committees, Document Drafting, Human Resources, Telecommunications, Social Media, Facebook, Public Speaking, Communication, Microsoft Office, Leadership
Education
Grand Valley State University 2010 — 2015
Bachelor of Science (B.S.), Bachelor of Science, Health Communication, Advertising and Public Relations, 3.3 and 3.5
Children's Mercy Hospital May 2015 - Present
Cerner Corporation February 2014 - May 2015
Cerner Corporation February 2013 - February 2014
Commerce Bank December 2007 - February 2013
Shook, Hardy & Bacon L.L.P. May 2008 - July 2009
Sprint April 2003 - December 2007
ScriptPro April 2007 - September 2007
State of Missouri June 2005 - May 2006
Skills
Project Management, SQL, Healthcare Information..., Leadership, Networking, Disaster Recovery, Troubleshooting, Cisco Technologies, Access, Unix Administration, Red Hat Linux, Technical Support, FileMaker, Informatics, Process Improvement, Oracle Database, Business, Windows, IBM AIX, Team Leadership, Healthcare, Business Strategy, Marketing Strategy, Team Management, UML, Cerner 724 solution, Project Planning, Healthcare Management, Millenium, Windows Server, GoldenGate, Oracle ASM, Symantec Backup, Data Backup Solutions, Data Analysis, Data Warehousing, data ana, System Architecture, Client Relations, Databases, Microsoft SQL Server, Integration, Software Documentation, Business Analysis, Servers, ERP, Kronos WFC, Infor, Lawson, Healthcare Consulting
Education
University of Maryland University College 2013 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Maryland University College 2009 — 2012
Master's Degree, Master of Science in Information Technology
University of Missouri-Kansas City 2003 — 2006
Bachelor's Degree, Computer Science
Longview Community College 2001 — 2003
Associate's Degree, Computer Science
Grand Canyon University
Doctor of Philosophy (Ph.D.), Business, Management, Marketing, and Related Support Services
Sprint February 2015 - August 2015
Altria November 2006 - December 2014
Enterprise Rent-A-Car April 2006 - November 2006
Skills
Sales, Marketing, Leadership, Management, Sales Management, Microsoft Excel, Retail, Recruiting, Analysis, Time Management, Customer Service, Inventory Management, Team Building, Team Leadership, Training, Sales Operations
Education
Grambling State University 1999 — 2005
BS, Kinesiology/ Therapeutic Recreation, 3.2 GPA
Ouachita Parish High School 1995 — 1999
High School, 3.6 GPA
Independence Township Parks, Recreation, & Seniors June 2015 - August 2015
Sprint December 2014 - April 2015
GVSU Community Service Learning Center and Laker Leadership Program August 2014 - December 2014
Panhellenic Association at Grand Valley State University January 2014 - December 2014
GVSU Student Organization Center February 2013 - December 2014
Grand Valley State University Women and Gender Studies Study Abroad May 2014 - June 2014
Panhellenic Association at Grand Valley State University January 2013 - December 2013
Oral and Facial Surgeons of Michigan June 2009 - December 2013
Gamma Phi Beta- Eta Delta Chapter January 2012 - December 2012
Skills
Recruiting, International Education, Student Affairs, Customer Satisfaction, Event Planning, Leadership, Training
Education
Grand Valley State University 2010 — 2014
Bachelor’s Degree, Liberal Arts and Sciences/Liberal Studies
Bank of America September 2015 - Present
GameStop March 2012 - Present
Michigan Public Health Institute (MPHI) March 2015 - September 2015
Sprint January 2013 - March 2015
GameStop September 2011 - March 2012
TCC Comm September 2010 - October 2011
Lids January 2009 - August 2009
Mobile Life January 2008 - February 2009
Skills
Store Management, Merchandising, Loss Prevention, Retail, Sales, Visual Merchandising, Sales Management, Customer Satisfaction, Customer Service, Inventory Management, Inventory Control, Cost Accounting, Negotiation, Presentations, Managing multiple..., Leadership Development, Training & Development, Social Media, Social Networking, Management, Microsoft Excel, Advertising, Account Management, Microsoft Word, Employee Training, Marketing, Time Management, Sales Process, Team Building
Education
Siena Heights University 2010 — 2013
Bachelor's degree, professional communications, 4.0
Grand Valley State University 2011 — 2011
Transfer Credits, Organizational Communication, General, 4.0
Lansing Community College 2004 — 2010
Associates Degree, 2010
Sephora inside JCPenney July 2015 - Present
Charming Charlie May 2012 - July 2015
Bay County Board of County Commisioners February 2012 - February 2013
Sprint July 2007 - February 2012
Ford Motor Credit Company June 2006 - June 2007
Wind Drift Motel February 2002 - October 2006
Skills
Typing, Customer Service, Cashiering, Apparel, Compliance, Interviews, Key Performance..., Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Quality Assurance, QuickBooks, Windows, Public Speaking, Project Management, Recruiting, Sales, Inventory Management, Merchandising, Management, Time Management, Training, Hiring, Retail, Team Building, Strategic Planning, Visual Merchandising, Inventory Control, Performance Management, Loss Prevention, Marketing Strategy, Customer Satisfaction, Retail Sales, Profit, Store Operations, Marketing, Driving Results, Social Networking, New Business Development, Team Leadership, Sales Management, Coaching, Store Management, Leadership, Employee Training, Customer Experience, POS, Interviewing Skills
Education
Gulf Coast Community College 1997 — 1999
Dental Assisting, Dental Assisting/Assistant
Panama City Christian School 1990 — 1991
Sprint August 2013 - Present
JPMorgan Chase & Co. December 2012 - August 2013
AT&T June 2010 - May 2012
Skills
Telecommunications, Project Management, Wireless Networking, Customer Service, Programming, Systems Analysis, Databases, Management, Technical Support, Information Technology, Computer Repair, Microsoft Excel, Public Speaking, Microsoft Office, Time Management, PowerPoint, Team Leadership, Leadership, Microsoft Word, Teamwork, Access, Social Media, Team Building, Social Networking, Networking, Customer Satisfaction, Sales, Research, Analysis, Training
Education
Grambling State University 2012 — 2015
Computer Information Systems, Information Technology
Goodwill Industries Big Bend March 2015 - Present
Gulf Coast State College April 2014 - May 2015
Domino's Pizza June 2013 - February 2014
Domino's Pizza February 2013 - June 2013
Sprint June 2011 - July 2012
Comcast Cable October 2008 - March 2011
Trane January 2004 - September 2008
Hamco Business Media January 2003 - January 2004
WJHG-TV April 1999 - August 2003
Skills
Forklift Operator, Manufacturing, Shipping, First Responder, Sales, Customer Retention, Telecommunications..., Technical Support, Creative Problem Solving, Organizational..., Keen Listener, Communication Skills, Courtesy, Knowledge-hungry Learner, Client Rapport, Microsoft Office, Video Editing, Camera Operating, Studio Camera Operation, Television Studio..., Networking, CRM, Customer Service, Windows Vista, CompTIA A+ Certification, Remote Desktop, Laptops, Microsoft Windows 98, A+ Certified, Time Management, Windows XP Pro, Printers, Computer Repair, Help Desk Support, Computer Maintenance, Hardware Installation, Cabling, Desktop Computers, Windows 2000, Management, Social Media, Customer Satisfaction, Microsoft Excel, Team Leadership, Public Relations, Public Speaking, Event Planning, Team Building, Marketing, Leadership
Education
Gulf Coast State College 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Organizational Management - Specializing in Entrepreneurship, 3.52
Gulf Coast Community College 2012 — 2014
Associate of Arts (A.A.), Organizational Management - Specializing in Entrepreneur, 3.52
RHS 1996 — 1999
Fifth Third Bank July 2015 - Present
Fifth Third Bank August 2014 - June 2015
PNC April 2014 - August 2014
Sprint September 2012 - April 2014
Skills
Direct Sales, Sales, Telecommunications, Wireless, Salesforce.com, Customer Satisfaction, Solution Selling, Sales Operations, Account Management, Customer Retention, Customer Service, Cold Calling, Customer Experience, Marketing, Sales Process, Call Centers, Product Marketing, Sales Presentations, Sales Management, Retail Sales, Retail, Strategy, Team Building, Marketing Communications, Inventory Management, Merchandising
Education
Grand Valley State University 2011 — 2016
Business/Communications
Vertical Bridge, LLC April 2014 - Present
Optima Towers February 2004 - Present
SBA Network Services June 2008 - March 2013
AirGate PCS August 1998 - February 2005
Sprint April 1997 - August 1998
Sprint Cellular 1989 - 1997
Skills
Start-ups, Wireless, Cellular Communications, Integration, Telecommunications, Management, Leadership, CDMA, Contract Negotiation, LTE, Network Design, Vendor Management, Budgets, RF, 4G, Engineering, Microwave, Mobile Devices, GSM, Wireless Networking, Optical Fiber, T1, Broadband, Product Management, Ethernet, Program Management, WiMAX, Managed Services, UMTS, Strategic Partnerships, IP, Networking, Mobile Communications, Cross-functional Team..., Fiber Optics, Operations Management, Zoning, WiFi, VoIP, RF Engineering, System Deployment, Solution Selling, Executive Management, 3G, Computer Network..., Testing, Construction Management, Project Planning, Cabling, Mobile Technology
Education
Greenville Technical College
Bachelor of Applied Science (BASc), Mechanical Engineering
Sprint May 2014 - Present
USA 800 September 2013 - May 2014
USA 800 July 2010 - September 2013
Unlimited Logistics, LLC December 2008 - April 2010
Electronic Office Systems February 2007 - May 2008
Freightquote.com March 2005 - February 2007
Enterprise Rent-A-Car April 2003 - March 2005
Skills
Client retention, Problem resolution, Business Development, Leadership, New Business Development, B2B, Customer Retention, CRM, Salesforce.com, SEO, Sales Management, Marketing, Start-ups, Training, Telecommunications, Cold Calling, Strategic Planning, Enterprise Software, Call Centers
Education
Graceland University 1996 — 2001
Bachelor of Arts, Sociology
Sprint July 2015 - Present
VF Outlet March 2015 - July 2015
Metro Atlanta YMCA April 2012 - August 2013
Skills
Working with physically..., Coaching, Experience Working with..., PowerPoint, Teaching, Teamwork
Education
Grambling State University 2013 — 2015
Bachelor's degree, Criminal Justice and Corrections
North Carolina Agricultural and Technical State University 2011 — 2012
Kinesiology and Exercise Science
Madden Industrial Craftsmen, Inc. March 2014 - Present
Renton School District March 2008 - Present
WCI Telecom May 2013 - March 2014
Behr Process Corporation 2005 - 2012
Sprint March 2003 - February 2004
Wireless Retail August 2002 - March 2003
Wireless Retail March 2002 - March 2003
Verizon Wireless April 2000 - February 2001
Skills
Sales, Logistics, International Logistics, Customer Service, Customer Retention, Microsoft Office, Training Delivery, Employee Training, Retail Sales, Telecommunications, Cold Calling Experience, Call Center Development, Call center start-up, Customer Service..., Customer Service..., Account Management, Vendor Relationships, Carrier Selection, Carrier Development, Carrier Relationship..., Telephone Skills, Salesforce Training, Customs Regulations, Sales Process, Team Management, Business Planning, Cold Calling, Inventory Management, Management, Sales Management, Team Building, Training
Education
Green River Community College 1999 — 2001
Associate of Arts (AA), General Studies
Lindbergh High School 1995 — 1999
Diploma, College prep
Centura Health July 2015 - Present
JPMorgan Chase & Co. September 2014 - July 2015
Sprint November 2012 - September 2014
Sprint August 2010 - November 2012
Sprint September 2009 - August 2010
Skills
Customer Experience, Customer Retention, Wireless, Telecommunications, Sales, Direct Sales, Mobile Devices, Customer Satisfaction, Sales Operations, Account Management, Product Management, Sales Management, Team Leadership, Sales Process, VoIP, Solution Selling, Customer Service, Troubleshooting, Cash Handling, Relationship Building, Relationship Management, Vendor Relationship..., Internal Audit
Education
Grand Valley State University 2004 — 2008
Bachelor of Arts (B.A.), Communications
Sprint Public Technician III
Skills
Government, Training, Budgets, Customer Service, Troubleshooting, Policy, Community Outreach, Event Planning, Public Speaking, Microsoft Office, Nonprofits
Education
Kaplan University 2005 — 2008
Paralegal
Grambling State University 1989 — 1991
Bachelor of Applied Science (BASc), Political Science
Frontier Communications February 2015 - Present
Non Profit Organization September 2013 - Present
Sprint October 2002 - September 2013
SBC Datacomm January 1997 - August 2002
MCI Corporation July 1994 - December 1996
United States Marine Corps 1975 - 1979
Skills
Telecommunications, Channel Partners, Wireless, Sales, Management, Marketing Strategy, Solution Selling, Direct Sales, Salesforce.com, Unified Communications, Managed Services, Account Management, In depth understanding..., Strategic Partnerships, Wireless Networking, Sales Process, Mobile Devices, Security, SaaS, VoIP, Customer Retention, Sales Operations, Selling, Cloud Computing, MPLS, Cold Calling
Education
University of Phoenix-Sacramento Valley Campus 1988 — 1989
Business Administration and Management, General
Gulf Coast Community College 1982 — 1985
Pre-Computer Science Business Option
Ericsson Services Inc. September 2009 - Present
Ericsson / Sprint 2009 - Present
Ericsson 2009 - Present
Sprint July 1998 - September 2009
Sprint Nextel 2005 - 2009
US Tel 1982 - 1984
Skills
Computer Network..., Testing, TCP/IP, Unix, Software Development, Switches, Routers, LAN-WAN, Networking, MPLS, Training, Troubleshooting, WAN, Telecommunications, Wireless, Linux, Network Engineering, Network Design, Cisco Technologies, Enterprise Software, Wireless Networking, CDMA, Ethernet, Frame Relay, IP, System Administration, BGP, System Deployment, Vendor Management, VoIP, System Development, Network Administration, ATM networks
Education
Grand Valley State University 1965 — 1967
None. Had to leave after 2 years., Liberal Arts and Sciences/Liberal Studies
Grand Valley State University 1965 — 1967
Bridgman High School 1961 — 1965
UMB Bank August 2013 - Present
BSM Consulting March 2011 - August 2013
Penton Media January 2013 - June 2013
Intouch Solutions December 2011 - November 2012
Fundraising Gold June 2009 - March 2012
Par Electrical Contractors January 2008 - October 2009
BSM Software March 2002 - September 2009
Handmark March 2007 - December 2007
Sprint June 2006 - March 2007
DST Systems September 2000 - March 2002
Skills
Software Development, Agile Methodologies, Web Development, PHP, Integration, Scrum, Project Management, MySQL, SDLC, Microsoft SQL Server, Web Applications, Oracle, Agile Project Management, jQuery, JavaScript, JSON, REST, Databases, PHP Applications, HTML, AJAX, .NET, C#
Education
Graceland University 1980 — 1983
Bachelor of Science, Computer Science
University of Chicago August 2011 - Present
Sprint June 2011 - August 2011
Grinnell College June 2010 - August 2010
Education
Grinnell College 2007 — 2011
Bachelor of Arts, Biological Chemistry
American Express August 2015 - Present
Credit Acceptance March 2015 - August 2015
UPS August 2014 - February 2015
UPS May 2012 - August 2014
UPS August 2011 - May 2012
Sprint May 2010 - October 2010
Sprint October 2008 - May 2010
Skills
Sales, Sales Presentations, Sales Process, Microsoft Excel, Microsoft Word, SPSS, Sales Management, International Sales, LTL, Situational Sales..., Solution Selling, Customer Service, Account Management, Cold Calling, Leadership, Inventory Management, Logistics, Management, Negotiation, Pricing, Sales Operations, Team Building, Transportation
Education
Grand Valley State University 2007 — 2011
Bachelor of Science (B.S.), Statistics
Kalamazoo Valley Community College 2005 — 2007
Associate's degree, Mathematics
Robert Half Finance & Accounting March 2014 - Present
Payless ShoeSource 2014 - 2014
Penton Marketing Services 2014 - 2014
CenturyLink 2011 - 2013
Yellow Freight January 2007 - March 2007
H&R Block January 2006 - June 2006
Sprint August 1995 - June 2005
Skills
Management, Accounts Receivable, Accounts Payable, Competitive Analysis, Sales, Financial Analysis, Business Intelligence, Financial Audits, Corporate Finance, Sales Management, Marketing, Market Research, MBA, Financial Accounting, Business Strategy, Microsoft Excel, Business Analysis, Financial Modeling, Leadership, Analysis, Process Improvement, Customer Service, Finance, Forecasting
Education
University of Kansas 1993 — 1995
Master of Business Administration (MBA), Finance, General
Grinnell College 1987 — 1991
Bachelor of Arts (B.A.), Economics
Topeka High School 1983 — 1987
Shoney's April 2014 - May 2014
Walmart October 2013 - January 2014
Mike's Cafe and Oyster Bar July 2012 - July 2013
Sprint October 2007 - June 2010
Skills
Microsoft Office, Team Leadership, Logistics, Project Planning, Customer Service, Purchasing, Microsoft Excel, Strategic Planning, Leadership, MS Project, Budgets, Analysis, Matlab, Computer Proficiency, Google Analytics, Social Media..., Mathematics
Education
Gulf Coast State College 2011 — 2014
Associate of Applied Science (A.A.S.), Legal Assistant/Paralegal
Valencia College 2005 — 2006
Elementary Education
DataSphere Technologies Inc. June 2013 - Present
Sprint February 2010 - June 2013
Sprint March 2006 - February 2010
Skills
Business Process..., Performance Consulting, Strategy, Business Coaching, Project Planning, Situational Leadership, Team Building, Conflict Management, Behavioral Interviewing, Training Delivery, Coaching, Leadership Development, Needs Analysis, Training, Onboarding, Performance Management, Customer Retention, Organizational..., Instructional Design, Instructor-led Training, Workshop Facilitation, Telecommunications, Executive Coaching, Direct Sales, Customer Experience, Program Management, Customer Satisfaction, Sales, Employee Training, Diversity & Inclusion, Non-profit..., Performance Improvement, Leadership, Time Management, Human Resources, Talent Management, Employee Engagement, Organizational..., Call Centers, Succession Planning, Interviews, Recruiting, Employee Relations, Workforce Planning, Talent Acquisition, New Hire Orientations, Career Development, Building Relationships, Applicant Tracking...
Education
Grand Valley State University
B.S., Communications
Langevin Learning Services 2008 — 2008
Certification, Training 101
Langevin Learning Services 2008 — 2008
Certification, How Adults Learn
Development Dimensions International 2009 — 2009
Certification, Facilitation Skills
T-Mobile March 2015 - Present
PSGCNJ October 2014 - Present
Sprint July 2005 - September 2014
AnySystem.Com LLC October 2003 - June 2005
Micro Systems Incorporated July 1999 - October 2003
Xerox August 1998 - July 1999
Skills
Business Development, SaaS, Cloud Computing IaaS, Mobile Applications, M2M, Sales Operations, Long-term Customer..., Sales Management, Strategy, Telecommunications, Account Management, Solution Selling, Wireless, Direct Sales, New Business Development, VoIP, Salesforce.com, Management, Enterprise Software, Negotiation, Strategic Partnerships, Co-location, B2B, Coaching, Business Planning, Sales Process, Team Leadership, Unified Communications, Customer Retention, Mobile Devices, Strategic Planning, Cold Calling, Product Management, Customer Relations, Consultative Selling, Channel Management, Sales Support, Forecasting, Key Account Management, Budgets, Team Building, Product Development, Cross-functional Team..., Hiring, Business Strategy, Budgeting, Information Technology, Information Systems, IOT
Education
Guilford College 1994 — 1997
Bachelors of Science, Business Administration
Husch Blackwell March 2008 - Present
Sprint March 1996 - June 2006
Skills
Due Diligence, Dispute Resolution, Legal Writing, Advertising, Marketing, Public Speaking, Securities Regulation, Legal Research, Litigation Management, Joint Ventures, Contract Negotiation, Legal Assistance, Corporate Governance, Commercial Litigation
Education
University of Kansas School of Law 1990 — 1993
JD, Law
Grinnell College 1985 — 1988
BA, Political Science with a concentration in Western European Studies
Sprint Nextel Corp 2002 - Present
Sprint 1998 - 2002
Skills
Telecommunications, Wireless, M2M, Direct Sales, Sales Enablement, Dealer Relationships, Account Management
Education
Grand Valley State University 1995 — 1998
Master of Science (M.S.), Communications
AMR Combs School of Aviation 1994 — 1995
Private Pilots License, Aviation
Grand Valley State University 1987 — 1990
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Ericsson September 2014 - Present
Ericsson September 2009 - September 2014
Sprint May 2007 - September 2009
Sprint Nextel August 2005 - May 2007
Nextel Communications April 2002 - August 2005
Skills
Network Optimization, Linux, Perl, Data Analysis, Disaster Recovery, MySQL, PHP, Engineering, Unix, Apache, KPI, Workforce Management, Network Operations, Wireless, Vendor Management, Network Design, Capacity Planning, Process Improvement, CDMA, Cross-functional Team..., Problem Solving, Team Building, Telecommunications, Computer Network..., RF, 4G, UMTS, LTE, EVDO, 3G, WiMAX, Networking, Cellular Communications, Leadership, IP, Management, RF Engineering, GSM, VoIP, Microwave, Optical Fiber, WCDMA, Mobile Devices, Project Planning, Fiber Optics, Ethernet, Integration, GPRS, Start-ups, Managed Services
Education
Grand Valley State University 1996 — 1999
B.A., Int. Business, German
Hillsdale College 1994 — 1996
German
PCM February 2015 - Present
Apprion August 2011 - January 2015
TeleCommunication Systems January 2010 - January 2012
Schlumberger Information Solutions January 2009 - January 2010
3Di Technologies November 2007 - October 2008
Earthlink Inc. January 2007 - October 2007
Anadarko Petroleum May 2006 - January 2007
Verizon Wireless May 2004 - May 2006
Sprint December 2000 - May 2004
Divine Tower Incorporation May 2000 - December 2000
Skills
Wireless, RF, WiFi, Telecommunications, Microwave, VoIP, Cisco Technologies, Antennas, System Deployment, Networking, Testing, Network Engineering, Hardware, Troubleshooting, WiMAX, CDMA, IP, Fiber Optics, Wireless Networking, Switches, TCP/IP
Education
Community College of the Airforce 2003 — 2003
N/A, Telecommunications
Grantham University 2000 — 2001
U.S. Army Signal School 1996 — 1996
N/A, Telecommunications
St. Elizabeth Healthcare June 2012 - Present
Kendle International December 2009 - March 2012
Toyota June 2003 - June 2009
Partners Consulting 2003 - June 2009
Sprint September 2002 - June 2003
Toyota June 2002 - August 2002
Aquila Inc January 2002 - June 2002
Paradigm Infotech 1998 - 2002
Sprint January 1998 - December 2001
LEP International June 1997 - December 1997
Skills
PeopleTools, PeopleSoft, Business Process, HRIS, PeopleCode, SQR, SDLC, Testing, Requirements Analysis, Crystal Reports, ERP, Oracle, DB2, Business Analysis, Production Support, SQL, Software Project..., Financials, Business Intelligence, Requirements Gathering, PL/SQL, Data Warehousing, Integration
Education
Gulbarga University 1987 — 1992
BE, Computer Science
Sprint Nextel September 2013 - Present
Adrenaline Design 1996 - Present
Sprint 2007 - 2013
Sprint September 2003 - January 2007
Sprint July 2000 - August 2003
Skills
Creative Direction, Advertising, Graphic Design, Interaction Design, Art, Art Direction, Logo Design, Adobe Creative Suite, Corporate Branding, Branding & Identity, User Interface Design, Layout, Marketing Communications, Illustration
Education
Graceland University 1996 — 2000
Bachelor of Arts (B.A.), Graphic Design & Painting
Sprint 2012 - Present
Sprint Nextel Corporation 2007 - Present
Sprint Nextel - Marketing 2007 - Present
Education
Grinnell College
B.A., Economics
The University of Kansas
MBA
GRAHAM AUTOMALL February 2012 - Present
Graham Automall February 2006 - February 2012
Sprint August 2000 - August 2005
Skills
Cold Calling, Customer Satisfaction
Education
Grand Canyon University 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Ohio University
Amgen December 2010 - Present
Amgen January 2006 - December 2010
Sprint January 2001 - January 2006
Capgemini 2001 - 2006
Charles Schwab March 2000 - December 2000
Brainvita Technologies Pvt. Ltd. September 1999 - December 2000
Elitecore Technologies February 1999 - October 1999
Pragna Home Appliances Pvt. Ltd. 1990 - 1999
Skills
Management, Leadership, Cross-functional Team..., IT Strategy, Project Portfolio..., Process Improvement, Digital Health, Enterprise Architecture, IT Management, Program Management, Software Project..., SDLC, Agile Methodologies, Requirements Analysis, Integration, Solution Architecture, PMP, Architecture, Software Development, Business Analysis, Business Process, Cloud Computing, Product Management, SOA, Application Architecture, System Architecture, OOAD, Application Development
Education
Gujarat University
Master of Computer Applications, Master of Computer Applications
M S University, Baroda
Bachelor of Commerce, Finance, Accounting and Economics
Stern Brothers & Co. February 2006 - Present
H&R Block 2004 - 2006
Sprint 2000 - 2004
Hallmark Cards 1996 - 1999
Skills
Financial Analysis, Financial Modeling, Mergers, Valuation, Strategic Planning, Project Finance, Analysis, Project Management, Investment Banking, Bonds, Fixed Income, Capital Markets, Investments, Series 7, Portfolio Management, Management, Series 63, Bloomberg, Trading, Project Planning, Financial Advisory, Financial Structuring, Mergers, Structured Finance
Education
Griffith University 1999 — 2000
MBA, Finance
William Jewell College 1992 — 1996
BA, Liberal Arts, Psychology/Philosophy
Sprint January 2005 - Present
Sprint October 1998 - January 2005
Hyatt Regency 1994 - 1998
Gitano Retail October 1991 - December 1992
Skills
Business Analysis, Management, Project Management, Leadership, Vendor Management, Microsoft Excel, Telecommunications, Access, Databases, Six Sigma, Accounting, MS Project, Customer Service, Cross-functional Team...
Education
The George Washington University 2000 — 2001
Project Management
The University of Kansas 1986 — 1989
BA, Political Science
Graceland University 1983 — 1986
History - Political Science
Sonic Drive-In March 2008 - Present
Sonic Industries 2008 - Present
Sonic 2008 - Present
Sonic Industries, Oklahoma City, OK 2008 - Present
Colonial Properties Trust April 2005 - January 2008
Sprint July 1999 - April 2002
Pizza Hut/Yum! Brands October 1993 - July 1999
Pizza Hut 1993 - 1999
PEPSICO / TRICON INC. – PIZZA HUT DIVISION 1993 - 1999
Skills
Field Marketing, Marketing Strategy, Marketing, Brand Management, Integrated Marketing, Strategic Planning, B2B Marketing, Direct Marketing, Marketing Communications, Market Planning, Marketing Management, Social Media, Sales Management, Sales, Advertising, Social Media Marketing, Team Building, Market Research, Management, Product Marketing, Cross-functional Team..., Leadership, Franchising, Digital Marketing, Relationship Marketing
Education
Grand Canyon University 1988 — 1990
Cox Communications June 2010 - July 2014
Cox Communications October 2001 - June 2010
Sprint August 2000 - November 2001
Meadow Wood Hospital 1994 - 1997
Skills
Driven By Results, Goal-oriented..., Sales Management, Customer Retention, Strategy, Troubleshooting, Project Management, VoIP, Training, Wireless, Customer Satisfaction, Coaching, Broadband, Sales Operations, Customer Service, Interviews, Cold Calling, Cross-functional Team..., Team Leadership, B2B, Telephony, Forecasting, Team Building, Competitive Analysis, Selling, Mobile Devices, Sales Presentations, Recruiting, Employee Training, Strategic Planning, Time Management
Education
Grambling State University 1985 — 1990
Bachelor's degree, Marketing
Cerner Corporation May 2013 - Present
Sprint September 2007 - May 2013
Stinson Morrison Hecker April 2006 - October 2007
Garvey Schubert Barer September 2004 - March 2006
Education
University of Iowa College of Law 1999 — 2002
JD
Grinnell College 1994 — 1998
Bachelor of Arts (B.A.), Anthropology and Women's Studies
Sprint April 1999 - Present
U.S. Army 1985 - 1988
Skills
Customer Satisfaction, Call Center, Software Documentation, Technical Support, Salesforce.com, Troubleshooting, Customer Service
Education
Graceland University 2012 — 2012
Organizational Leadership, 4.0
Graceland University 2011 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 4.0
National American University
Management Information Systems, 3.96
Sprint August 2013 - Present
Skills
CDMA, RF, Telecommunications, Wireless, Wireless Networking, Testing, Cellular Communications, LTE, RF Engineering, Mobile Devices, 4G, 3G, Network Engineering, UMTS, GSM, EVDO, WCDMA, WiMAX, Network Optimization, 2G, Microwave, Actix, GPRS, Drive Test, HSPA, Antennas
Education
Northwood University 2005 — 2008
Bachelor of Business Administration; Associate of Arts in Management
Grand Valley State University
Muskegon Community College 1979 — 1980
FCC GROL
Sprint June 1989 - January 2015
LabOne May 1986 - May 1989
Allied Signal Aerospace /Bendix May 1982 - May 1986
Honeywell FM&T 1982 - 1985
Allied-Signal Aerospace 1982 - 1985
Skills
Wireless, Telecommunications, Disaster Recovery, Data Center, VoIP, Network Design, Network Engineering, Unix, Security, Process Improvement, Windows, Software Development, Troubleshooting, Servers, Program Management, Cloud Computing, Visio, Unified Communications, Network Administration, Virtualization, Solaris, Networking, Databases, Integration, Requirements Analysis, ITIL, Testing, SDLC, Software Documentation, IIS, SharePoint, Microsoft SQL Server, Linux, Enterprise Architecture, SQL, Oracle, Business Intelligence, Enterprise Software, Agile Methodologies, Data Warehousing, SaaS, Vendor Management, Data Modeling, Unix Shell Scripting, Access
Education
Graceland University 1979 — 1982
Bachelor of Applied Science (B.A.Sc.), Computer Science
Graceland University 1978 — 1982
Bachelor's degree Computer Sciend
Wells Fargo July 2015 - Present
General Services Administration January 2009 - July 2015
Sprint June 1996 - December 2008
Sprint/Nextel June 1996 - December 2008
WorldCom January 1994 - June 1996
RC&A 1993 - 1994
Skills
Telecommunications, Integration, SDLC, Wireless, Vendor Management, Requirements Analysis, Troubleshooting, Software Project..., Testing, PMO, Team Leadership, IT Management, Strategic Planning, Project Management, Software Development, VoIP, Business Analysis, Management, Cross-functional Team..., PMP, Network Design, Visio, Program Management, Unix
Education
Grantham University 2012 — 2015
Bachelor of Science (B.S.)
Acquia August 2014 - Present
Acquia January 2013 - Present
241 Computer Services 1999 - Present
AllPlayers.com, Inc. November 2011 - January 2013
North Central State College September 2011 - December 2011
AllPlayers.com April 2011 - November 2011
Ashland University January 2009 - May 2011
EMBARQ May 2006 - December 2008
Sprint June 2002 - May 2006
Grove City College January 1999 - January 2002
Skills
MySQL, Apache, Web Development, Drupal, PHP, Web Applications, jQuery, HTML, CSS, Web Services, Performance Tuning, JavaScript, Git, Open Source, Ruby, Ubuntu, VMware, Cloud Computing, Amazon Web Services..., Linux, Nginx, HTML 5, Microsoft SQL Server, XML, Magento, GIS, SQL, REST, Varnish, Configuration Management, DevOps, Application Performance..., Web Design, Databases, ASP.NET, LAMP, CMS, PostgreSQL, AJAX, MongoDB, Database Design, Bash, MySQL Cluster, RedHat, SQL Server, Puppet, Amazon EC2, Agile Project Management, Scrum
Education
University of Illinois Springfield
Master of Science
Grove City College
Bachelor of Science
Thomson Reuters July 2007 - Present
Thomson Reuters January 2009 - December 2009
Thomson Tax and Accounting July 2007 - December 2008
Sprint April 2006 - July 2007
Art Van Furniture July 2005 - April 2006
Men's Wearhouse April 2000 - July 2005
Skills
Sales Presentations, Salesforce.com, Cold Calling, Sales, Direct Sales, Selling, B2B, Sales Operations, CRM, Strategic Partnerships, Account Management, SaaS, Business Development, Sales Force Development, Corporate Sales..., Consultative Sales..., Solution Selling, Lead Generation, Sales Rep Training, Sales Workshops, Technical Product..., Technical Sales..., Software Solution Sales, IT Sales, IT Solutions, Software, Consultative Selling
Education
Grand Valley State University
Bachelor of Business Administration (B.B.A.), Marketing
Custom Plus Distributing SalesAdvanced Auto DesignFebruary 2004 - April 2008
Sprint 2003 - 2004
Education
Green River Community College 1998 — 2000
Business, Business
Sprint
Skills
Call Centers, Telecommunications, Customer Satisfaction, Wireless, Process Improvement, Cross-functional Team..., Customer Retention, Account Management
Education
Shorter University 2007 — 2008
Master's Degree, Organizational Leadership
Grambling State University 1993 — 1997
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Sprint July 2006 - Present
SprintNextel Corporation 2006 - Present
Grant Thornton June 2004 - April 2006
grant thornton 2004 - 2006
Nextel October 2003 - April 2004
Skills
Oracle, Data Warehousing, Requirements Analysis, ETL, SDLC, Dimensional Modeling, Business Intelligence, PL/SQL, Data Modeling, Informatica, Unix, Database Design, Unix Shell Scripting, Enterprise Architecture, SOA, Databases, Business Analysis, Shell Scripting
Education
Gulbarga University 1988 — 1992
BS, Computer Engineering
Sprint September 1992 - Present
Sprint 1992 - 2013
US Army February 1984 - July 1992
Skills
Call Centers, Telecommunications, Customer Experience, Customer Satisfaction, Wireless, Vendor Management, Troubleshooting, Managed Services, Service Delivery, Workforce Management
Education
Graceland University 2012 — 2012
Bachelor of Business Administration (B.B.A.), 4.0
Graceland University 2012 — 2012
Bachelor's degree, Organizational Leadership, 4.0
National American University-Independence 1989 — 2001
Bachelor of Science (BS), Management Information Systems, General, 3.98
Blue Springs High School 1979 — 1981
AT&T June 2014 - Present
AT&T July 2013 - June 2014
AT&T Mobility June 2011 - July 2013
Thomco Services, Inc. 1997 - 2013
Nsoro Mastec January 2011 - June 2011
The Budd Group October 2008 - July 2010
Sprint August 2007 - March 2008
SunGard September 2004 - August 2007
WFI 2003 - 2004
Sprint 2001 - 2003
Skills
Compliance, Wireless, Telecommunications, Contract Negotiations, Business Management, Account Management, Planning, Negotiation, Budgeting, Problem Solving, Project Planning, Contract Management, Microsoft Office, Customer Service, Scheduling, Team Leadership, Vendor Management, Excel, Program Management, Word, PowerPoint, Supervisory Skills, Documentation, Forecasting, Outlook, CDMA, LTE, Budgets, Management, Contract Negotiation, Software Documentation, Process Scheduler, Microsoft Excel, Project Management, Construction, Microsoft Word, Microwave, Operations Management, Cross-functional Team..., Engineering, UMTS, Leadership, Strategic Planning, Cellular Communications, System Deployment, Call Centers, WiMAX, Networking, Troubleshooting, Computer Network...
Education
Grand Canyon University 2013 — 2015
Masters - Dual Degree Program, Business Administration & Leadership
University of Phoenix 2006 — 2008
BS, Business Management
Sprint July 2015 - Present
Ericsson March 2015 - July 2015
Ericsson August 2014 - March 2015
Ericsson May 2014 - August 2014
Ericsson January 2014 - May 2014
Ericsson May 2013 - January 2014
Ericsson April 2012 - May 2013
Ericsson April 2011 - April 2012
Ericsson November 2010 - January 2011
Ericsson July 2010 - November 2010
Skills
Actix, LTE, UMTS, TEMS, WCDMA, RF Engineering, HSPA, TEMS Investigation, RF, CDMA, GSM, 3G, EVDO, HSDPA, Atoll, Network Optimization, MapInfo, Edge, GPRS, 4G, 3GPP2, Drive Test, 2G
Education
The University of Texas at Arlington 2007 — 2008
MS, Electrical engineering
Gujarat University 2002 — 2006
BE, Electronics and Communications
YRC Worldwide, Inc. December 2010 - Present
YRC Worldwide, Inc. November 2009 - November 2010
Kforce/American Century February 2009 - November 2009
Embarq May 2006 - 2008
Sprint 1985 - 2006
Education
Grinnell College 1970 — 1974
BA, Political Science
Sprint August 2015 - Present
Crain Automotive Team March 2008 - Present
Pulaski County Sheriff’s Office June 1996 - July 2007
Dilliard’s Warehouse May 1993 - September 1994
Skills
Sales Management, Competitive Product..., Automotive Sales..., B2B Marketing Strategy, Customer Lifecycle..., Profit & Loss Management, B2C Marketing, Product Marketing, Market Research, Financial Risk, Mobile Internet, Digital Marketing, Consultative Selling, Customer Retention, Sales Effectiveness, Purchasing Negotiation, Conflict Resolution, Contract Negotiation, Finance and Insurance..., Competitive Analysis, Automotive Products, Public Speaking, Sales, Strategic Planning, Training, Customer Service, Management, Coaching, Leadership, Inventory Management, Team Building, Event Planning, Fundraising
Education
Grambling State University 1988 — 1993
Marketing, Communications
Little Rock Catholic High 1984 — 1988
High School, General Studies
Wowza Media Systems December 2014 - Present
Bethel Open Bible Church February 2013 - October 2014
LifeChange Church December 2011 - January 2013
LifeChange Church June 2010 - February 2012
LifeChange Church February 2008 - June 2010
Hallmark Cards May 2007 - January 2008
Sprint 2006 - 2007
Sprint 2006 - 2007
Sprint 1999 - 2000
Skills
Strategic Planning, Customer Service, Microsoft Office, Customer Relations, Excel, Community Outreach, Fundraising, Leadership, Leadership Development, Microsoft Excel, Public Speaking, Process Improvement, Teaching, Training, Team Leadership, Coaching, Management, Troubleshooting, Nonprofits, Team Building, Software Documentation, Call Centers, Microsoft Word, Project Management, Research, Volunteer Management, Vendor Management, Program Management, Public Relations, Staff Development, Social Media, Analysis, Social Networking, Cross-functional Team..., Strategy, Preaching, Marketing Strategy, Problem Solving
Education
Grand Canyon University 2011 — 2013
On Hold
blooom March 2015 - Present
DSI ® September 2004 - March 2006
Sprint July 2003 - July 2004
Sprint July 2001 - July 2003
Sprint July 1999 - July 2001
Education
Graceland University 1995 — 1999
Bachelor of Arts (BA), Psychology
PricewaterhouseCoopers June 2015 - August 2015
Best Buy July 2014 - January 2015
The Legend Group October 2013 - July 2014
AT&T Mobility July 2012 - July 2013
Sprint May 2009 - July 2012
UPS June 2008 - January 2012
Skills
Logistics, Operations Management, Shipping, Process Improvement, Project Management, Warehousing, Freight, Microsoft Office, Continuous Improvement, Troubleshooting, Microsoft Excel, QuickBooks, Customer Service, Team Building, Interpersonal..., Sales, Employee Management, Written & Verbal..., Operating Budgets, Accurate Record Keeping, Accounting, Public Speaking
Education
University of Arizona 2013 — 2015
Bachelor's degree, Accounting and Management Information Systems
Grossmont College 2011 — 2013
Associate's degree, Business Administration and Economics
Santa Rosa Consulting November 2013 - Present
Continuum Health Partners August 2005 - Present
Health IT Services Group 2010 - 2011
Continuum Health Partners 2004 - 2009
first consultiong 2005 - 2008
Sprint 1997 - 2004
Skills
Project Management, EMR, Hospitals, Integration, Informatics, SDLC, EHR, IT Strategy, Software Project..., Healthcare Information..., CPOE, Program Management, Documentations, Vendor Management, HIPAA, Software Implementation
Education
Graceland University 1978 — 1982
B.S., Computer Science
Office Depot February 2015 - Present
Amerx Health Care July 2014 - December 2014
Hill-Rom September 2010 - March 2013
Xxxtreme Motorsport Inc. (Stop Gap Job) May 2009 - September 2010
Sprint September 2008 - May 2009
Ricoh Americas Corporation July 2004 - September 2008
Xerox July 2001 - December 2003
Allegiance Telecom August 2000 - July 2001
Skills
Selling, Sales Operations, Strategic & Tactical..., New Business Development, Negotiations, Sales, Territory Management, Client Relationships, Consumer Insights, Customer Service, Market Trends, Competitive Analysis, Account Management, Team..., Leadership, Cross-functional Team..., Salesforce.com, SaaS, Strategic Planning, CRM, Negotiation, Sales Force Development, Customer Satisfaction, Time Management, Medical Devices, Customer Insight, Sales Presentations, Capital Equipment, Key Account Management, Product Launch, Forecasting, Contract Negotiation, B2B, Sales Process, Direct Sales, Market Development, Business Development, Cold Calling, Analysis, Solution Selling, Networking
Education
Grambling State University 1993 — 1999
Bachelor's Degree, Marketing
Warren Easton Fundamental High School 1987 — 1991
High School
KPMG US July 2014 - Present
ISACA May 2013 - Present
Sprint June 2012 - July 2014
Hostess Brands April 2011 - June 2012
Hostess Brands February 2010 - April 2011
Sprint Nextel April 2006 - January 2010
Sprint Nextel January 2004 - April 2006
Sprint Nextel January 2000 - January 2004
Skills
SOX, SAS70, COSO, COBIT, Compliance, Internal Audit, Internal Controls, IT Audit, Information Security..., ITGC, GAAP, CISA, Risk Assessment, Enterprise Risk..., Segregation of Duties, Auditing, Audit, Process Improvement, Security, IT Governance, ACL, Governance, Compliance Management, Business Process..., Assurance, SAP, IT Risk, Network Security, SDLC, PeopleSoft, Sarbanes-Oxley Act, Information Technology, Accounting, Financial Risk, Management, Sarbanes-Oxley, Strategy, Fraud, Risk Management, Business Continuity, Leadership, SOX 404, Project Management, Financial Reporting, Financial Audits, PCI DSS, Information Security, Financial Analysis
Education
Graceland University 1991 — 1994
BA, Business Administration
Minnesota State University, Mankato 1989 — 1991
Business Administration
Iowa City West High School 1986 — 1989
Anite March 2015 - Present
Nexius June 2013 - March 2015
Sprint June 2013 - December 2014
TeleworX/Sprint Nextel June 2012 - May 2013
University of Maryland August 2011 - May 2012
KYPES Committee, Kalol Institute of Technology, INDIA January 2009 - December 2010
Skills
WLAN, C, C++, inSSIDer, CommView, Meraki, iStumbler, VisiWave, MaxPlan, MS Office Suite, Matlab, HTML, IEEE 802.11, 3G, 4G, ProScout, HSPA, LTE, GSM, GPRS, EDGE, IS-95, CDMA2000, Xirrus, Ekahau, Channalyzer Pro, Wi-Spy dBx Spectrum..., Poseidon, MIMO, UMTS, WCDMA, OFDM, WiMAX, HSDPA, Drive Testing, XCAL, QPST, Galeforce, eHRPD, EVDO, TCP/IP, Microsoft Office, Wireshark, CDMA, RIP, Drive Test, Wireless, Telecommunications, RF, Testing
Education
University of Maryland College Park 2011 — 2013
Master of Science, Telecommunications, 3.67
Gujarat University 2007 — 2011
Bachelor of Engineering, Electronics & Communication, 3.75
M.K Higher Secondary School 2005 — 2007
Higher Secondary, Science
Amrit Jyoti School 1991 — 2005
DallasBasketball.com October 2013 - Present
Angels of Care Pediatric Home Health March 2012 - July 2013
Lowe's June 2009 - March 2012
Sprint April 2008 - January 2009
Ben E. Keith Beverages May 2005 - September 2007
Vacation Tour and Travel July 2004 - April 2005
Education
University of North Texas 2003 — 2006
Business
Grayson County College 2000 — 2002
General Studies
Site-Ac Inc. May 1996 - Present
Sprint January 1998 - September 1999
Sprint September 1997 - January 1998
Prime Land Services February 1984 - May 1996
Petroleum Abstract & Title February 1981 - February 1984
Skills
Team Building, Project Management, Lease Acquistion, Wireless Site..., Landman, Certified Title, Right of Way
Education
Grand Valley State University 1987 — 2007
Bachelor of Science (BS), Behavioral Sciences
Xerox May 2014 - Present
B.E. Music Group / Lights Out Society September 1995 - Present
Gilt Groupe April 2011 - May 2013
Sprint October 2009 - February 2011
Skills
Strategic Planning, Marketing Communications, New Business Development, Entrepreneurship, Corporate Events, Business Strategy, Marketing Strategy, Retention Strategies, Consulting, Managerial Skills, Customer Support, Employee Training, Training, Product Support, Brand Development, Brand Management, Consumer Marketing, Leadership Development, Customer Service, Brand Loyalty, Mac, Product Marketing, Marketing, Modeling, Sound Mixing, Music Production, DJ, Talent Management, Bartending, Management, Social Networking, Social Media, Sales, Event Management, Public Relations, Entertainment, Advertising, Social Media Marketing, Microsoft Office
Education
Guilford Technical Community College 2005 — 2006
Arts, Entertainment and Media Management
Sprint May 1988 - Present
Culligan Water September 1981 - July 1983
Sunshield of East County February 1979 - August 1981
Skills
Wireless, Solution Selling, Direct Sales, Salesforce.com, Mobile Devices, Sales Process, Program Management, M2M, Telecommunications, Strategic Partnerships, Sales, 4G, Unified Communications, Customer Retention, Managed Services, SaaS, VoIP, Selling, Sales Operations, Cold Calling, Channel Partners, B2B
Education
Grossmont College 1978 — 1979
Real Estate, Selling
San Diego Mesa College
Microsoft October 2012 - January 2013
Market Source, Inc October 2012 - December 2012
Aerotek January 2011 - June 2011
Flextronics September 2009 - June 2010
Sprint September 2008 - July 2009
AT&T November 2007 - May 2008
Nordstrom December 2005 - March 2006
Sears August 1997 - June 2002
Skills
Retail, Customer Service, Wireless, Merchandising, Customer Satisfaction, Customer Retention, Account Management, Selling, Sales Support, Telephone Skills, Customer Relations, Customer Experience, Word, Problem Solving, Call Centers, Sales, Sales Operations, Management, Training
Education
University of Washington 2002 — 2003
n/a, Philosophy and Comparative Relgion
Green River Community College
Associates, General Studies
Sprint District ManagerRadioShack2007 - 2009
Circuit City 1993 - 2007
Education
Grand Rapids Community College
Davenport University June 2014 - Present
Avon August 2011 - Present
Sprint October 1997 - June 2013
Skills
Networking, Training, Customer Satisfaction, Customer Experience, Time Management, Project Management, Highly detail oriented, Communication Skills, Internal Audit, Multi Tasking, Data Analysis, Staff Development, Computer Proficiency, Presentations, Troubleshooting, Driving Results, Brand Development, Business Strategy, Program Development, International Students, International Studies, F-1, Higher Education, International Admissions, Sales, Wireless, Customer Service, Mobile Devices
Education
Grand Valley State University 1991 — 1995
Bachelor of Science (B.S.), Psychology
Ericsson September 2010 - Present
Cleawire April 2009 - September 2010
Sprint April 1996 - April 2009
Skills
Wireless, Telecommunications, RF, GSM, LTE, CDMA, Microwave, UMTS, Troubleshooting, Testing, 3G, Cellular Communications, VoIP, IP, Fiber Optics, Electronics, Mobile Devices, RF Engineering, WCDMA, Switches, Network Design
Education
Fresno State 1980 — 1982
Business/Commerce, General
Grossmont College 1978 — 1980
Business Administration and Management, General
UMB Bank January 2015 - Present
Sprint Nextel October 2003 - December 2014
Sprint April 1999 - October 2003
US Sprint March 1989 - March 1999
Telenet/US Sprint Corporation July 1986 - February 1989
Uninet/US Telecom Data Communications Corp. May 1980 - June 1986
Skills
Telecommunications, Wireless, Integration, Project Management, Troubleshooting, VoIP, IP, Management, Networking, Mobile Devices
Education
Graceland University 1973 — 1977
Bachelor of Arts (B.A.), Music Teacher Education
CenturyLink September 2010 - Present
CenturyLink October 2009 - September 2010
Sprint/Embarq June 2003 - October 2009
Sprint June 2000 - June 2003
Skills
VBA, MySQL, Microsoft Access, Queries, Executive Reporting, Macro automation, Strategic Planning, Systems evolution, Statistical analysis, Databases, Telecommunications, Highly Analytical, Budget Management, Excel, Visio, Pivot Tables, Data Analysis
Education
Grove City College 1996 — 2000
BS, Electrical Engineering
NCE Computer Group USA March 2007 - Present
City of San Diego January 2006 - March 2007
AT&T February 2004 - January 2006
Cox Communications February 2001 - February 2004
Sprint April 1998 - February 2001
Skills
Manager / Director, Executive Management, Call Center Development, Information Technology, CEOs, PMP, Customer Service, Customer Satisfaction, Customer Retention, Customer Insight, Customer Experience, Customer Oriented, Customer Acquisition, Customer Engagement, Customer Support, Training
Education
San Diego State University-California State University 2012 — 2016
Grossmont College 2012 — 2014
Associate of Arts (AA), Business Administration and Management, General
Aerotek 2013 - 2014
Gardner White Furniture 2006 - 2013
AmeriBanc National 2005 - 2006
Sprint 2003 - 2004
QWEST COMMUNICATIONS CORP 2001 - 2003
QWEST COMMUNICATIONS CORP 1999 - 2001
Education
Grand Valley State University 1995 — 1997
Mechanical Engineering
North Carolina Agricultural and Technical State University 1993 — 1995
Mechanical Engineering
North Carolina Agricultural and Technical State University 1993 — 1995