Sprint Canada Inc
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Sprint Canada Inc Employees
Teranet Inc. February 2012 - Present
Camilion Solutions April 2010 - January 2011
Int3s Inc. April 2006 - April 2010
TFCN INC. 2006 - 2006
Sprint Canada Inc. 2005 - 2006
NTG Clarity 2001 - 2006
Hydro One Telecom 2003 - 2005
Skills
Business Analysis, Project Management, Requirements Analysis, Software Project..., PMP, Cross-functional Team..., ITIL, Vendor Management, Agile Methodologies, Project Planning, IT Management, Business Intelligence, SDLC, Analysis, Quality Assurance, Requirements Gathering, SharePoint, Visio
Education
Information Technology Institute (ITI)
International Academy of Design
McMaster University
McMaster University
Ryerson University
Rogers Communications Inc. January 2010 - August 2014
Rogers Communications Inc. June 2007 - January 2010
Sprint Canada Inc. October 1999 - June 2007
Sprint Canada Inc. September 1996 - October 1999
Skills
Telecommunications, Wireless, Integration, Data Analysis, Vendor Management, Troubleshooting, LTE, Team Leadership, Cross-functional Team..., Business Analysis, Business Process..., Project Management, Business Intelligence, Management, Analysis, Process Improvement, Testing
Education
Ryerson University 1991 — 1995
Bachelor's Degree, Administration & Information Management
CSA Group May 2003 - Present
Homestore June 2000 - May 2002
Sprint Canada Inc. May 1995 - June 2000
ITT Sheraton June 1987 - December 1994
Skills
Leadership, Management, Project Management, Process Improvement, Team Leadership, Change Management, Team Building, Customer Experience, Quality Assurance, Call Center, Coaching, Continuous Improvement, Customer Service, Analysis, Business Process..., Project Planning, Cross-functional Team..., ERP, Call Centers, Quality Management, Business Process, Business Analysis, Operations Management, Testing, PMP, Budgets, Training
Education
York University - Schulich School of Business
Six Sigma Green Belt for Service Organizations
York University - Schulich School of Business
The Project Management Course
York University - Schulich School of Business
Managing IT Projects Effectivley
York University - Schulich School of Business
Facilitation Techniques for Project and Team-Based Work Envirionments
Centennial College 1985 — 1987
Hospitality Administration and Services
York University - Schulich School of Business
VISMA Inc. January 2013 - Present
Bond Securcom March 2012 - January 2013
Stanley Security Solutions December 2005 - March 2012
Sprint Canada Inc March 2004 - November 2005
Absheron Software Corporation March 2003 - March 2004
ISP PRINT-TRUST January 2001 - December 2002
Skills
Security, IP Cameras, CCTV, DMP, Bosch, Access Control, DVR, Radionics, Integration, Lenel, Networking, Cisco Routers, Switches, Alarm Systems, IP, Surveillance, Troubleshooting, VPN, Software Installation, Cisco Technologies, Network Security
Education
National Research Nuclear University (former Moscow Engineering Physics Institute) 1983 — 1989
Master of Science Degree, Engineer-Physicist Diploma
InnovNow May 2014 - Present
Adir International April 2007 - April 2014
Investment Dealers Association of Canada (IDA) July 2000 - March 2007
Sprint Canada Inc January 1998 - July 2000
Kosar Investment Co August 1994 - September 1997
Iran Telecommunication Co March 1991 - July 1994
Kolahdooz Computer Center February 1989 - February 1991
Skills
Project Management, SDLC, Integration, Software Development, Vendor Management, Databases, Business Analysis, Microsoft SQL Server, Program Management, Risk Management, Visio, Software Solution..., Management, Business System Analysis, Team Building, E-commerce, Scrum, SharePoint, Business Intelligence, Data Modeling, Enterprise IT Strategy, EPM, Business Process..., Coaching, Retail, Service Oriented..., Facilitations, Change Management, Systems Analysis, Agile Methodolgy, Agile Methodologies, Facilitation, Data Warehousing, Leadership, CRM, Analysis, Business Process, Microsoft Project, Team Leadership, SOA
Education
Beheshti University
Bachelor, Computer Eng
George Washington university
Project Management for Team Members
Learning Tree
Managing Change: People and Process
Learning Tree
Software Quality Control
Learning Tree
Software Configuration Management
Learning Tree
Business Process Re-engineering
Learning Tree
Software Project Planning & Management
Learning Tree
OO Analysis and Design using UML
Ryerson University
Management of Telecommunication Business
cprime
Redknee September 2013 - Present
BlackBerry Limited (formerly Research In Motion Ltd) November 2009 - August 2013
Rogers Communications Inc. 2005 - 2009
Sprint Canada Inc. 2002 - 2005
Legal Aid Ontario 2001 - 2002
Skills
Legal Writing, Intellectual Property, Legal Research, Contract Negotiation, Litigation, Employment Law, Privacy Law, Negotiation, Legal Assistance, Vendor Management, Team Leadership, Licensing, Trademarks
Education
Seneca College of Applied Arts and Technology 1999 — 2000
Court & Tribunal Agent, Paralegal
York University 1994 — 1999
Hons BA, Law & Society/Political Science
Brother Andre CHS
HGS Canada August 2009 - January 2015
Aditya Birla Minacs June 2007 - July 2009
Vodafone April 2004 - August 2004
xwave September 2001 - October 2002
Sprint Canada Inc June 2000 - January 2001
Bell Mobility July 1997 - September 1998
Sprint Canada September 1994 - July 1997
Phillips Cable Ltd January 1992 - September 1994
Phillips Cables Ltd May 1991 - January 1992
Skills
Outsourcing, Business Analysis, Forecasting, Telecommunications, Pricing, Fundraising, Budgets, Operations Management, Program Management, Cross-functional Team..., Product Development, Customer Satisfaction, Sales, Team Leadership, Strategy, Analysis, Management
Education
Saint Mary's University 1987 — 1990
Bachelor of Commerce (B.Com.), Marketing/Marketing Management, General
Sackville High 1984 — 1987
University Preparatory
Ontario Energy Board 2015 - Present
Toronto Hydro 2004 - 2015
Toronto Hydro 1999 - 2009
Sprint Canada Inc. 1994 - 1999
Eaton Credit Corporation 1990 - 1994
Skills
Management, Business Analysis, Change Management, Integration, Program Management, Team Leadership, Business Process..., SDLC, PMO, Leadership, Strategic Planning, Project Portfolio..., Project Management, Collaboration, Conflict Resolution, Cross-functional Team..., Call Centers, Process Improvement, Training
Education
Athabasca University 2008 — 2012
MBA, Business Administration
York University 1987 — 1993
Psychology
Orange Business Services January 2013 - Present
Rogers Communications Inc. January 2008 - January 2013
Rogers Business Solutions June 2007 - December 2007
Sprint Canada Inc February 2001 - June 2007
Sprint Canada Inc December 1998 - February 2001
Fonorola September 1997 - November 1998
Fonorola September 1996 - September 1997
Skills
New Business Development, Sales, Business Development, Telecommunications, Solution Selling, Management, Account Management, Sales Operations, Direct Sales, Negotiation, Sales Process, IP, Training, Strategy, Wireless, Call Centers, Project Planning, Customer Service, Customer Retention, Business Intelligence, Strategic Planning, Strategic Partnerships, Managed Services, B2B, Channel Partners, Customer Satisfaction, Analysis, Mobile Devices
Education
Université de Montréal 1993 — 1995
Master
Université de Montréal 1990 — 1993
Bachelor
Metrolinx September 2013 - Present
Centennial College February 2013 - July 2013
TD Wealth Management November 2011 - July 2012
Childcare Leave 2003 - 2011
TD Wealth Management November 2002 - June 2003
TDWaterhouse December 1999 - August 2001
Sprint Canada Inc. June 1997 - December 1999
Sprint Canada Inc. December 1993 - June 1996
Coopers & Lybrand January 1989 - December 1993
Skills
Strategic Financial..., Business Planning, Finance, Financial Analysis, Financial Planning, Auditing
Education
University of Toronto 1988 — 1990
Master of Business Administration (M.B.A.), Accounting and Finance
Queen's University 1984 — 1988
Bachelor of Science (BSc.H), Chemistry
Cisco Systems June 2012 - Present
Sigma Systems Canada Inc November 2007 - June 2012
Sigma 2007 - June 2012
Sigma Systems November 2007 - March 2011
Sigma Software Solutions November 2007 - March 2011
Intec 1999 - October 2007
ADC Telecommunications 1999 - 2007
Intec Telecom System 1999 - 2007
Intec Billing Canada 1999 - 2007
Sprint Canada Inc April 1995 - January 2000
Skills
Wireless, P&L, Internationalization, Hiring, Telecommunications, Customer Retention, Customer Engagement, Program Management, Program Development, Project Management, Agile Project Management, Web Project Management, Billing Systems, Telecommunications..., Income Statement, Recruiting, Mobile Devices, Telco, Software Project..., Outsourcing, Open Source Software, BSS, Management, Professional Services, Offshore Management, Strategy, Leadership, PMO, PMP, Integration, Pre-sales, SDLC, Requirements Analysis, Agile Methodologies, Project Delivery, Project Portfolio..., Provisioning, ERP, Enterprise Architecture, Business Process, Vendor Management, Service Delivery, Requirements Gathering
Education
Project Management Institute 2002 — 2002
PMP
West Chester University of Pennsylvania 1990 — 1993
MS
Bharathiar University 1986 — 1990
Bachelor's degree
Sidera Networks September 2011 - March 2013
BCE Nexxia a division of Bell Canada November 2009 - September 2011
BCE Nexxia October 2004 - March 2008
360networks April 2000 - October 2004
Sprint Canada Inc. March 1999 - March 2000
Telecom Media International Italy – Canada Inc. August 1997 - March 1999
IBM Canada Ltd. May 1996 - August 1997
MCI Telecommunications January 1994 - May 1996
Consolidated Technologies Inc./Whistler Telephone Company February 1991 - January 1994
Skills
Networking, Dark Fiber, MPLS, Telecommunications, Colocation, Co-location, Switches, Wireless, Solution Selling, Ethernet, Managed Services, Cloud Computing, VPN, Optical Fiber, Project Management, IP
Education
Simon Fraser University 1985 — 1989
Business, Economics & Marketing
J L Simpson Consulting April 2007 - Present
Canadian Linen & Uniform Service January 2002 - April 2007
Sprint Canada Inc. February 2000 - December 2001
Bell Mobility January 1997 - October 1999
Encore Sales Limited April 1991 - December 1996
Skills
Strategic Planning, Business Strategy, Business Development, Sales Management, Business Planning, Competitive Analysis, Market Research, Team Building, Team Leadership, Customer Relations, Entrepreneur, Problem Solving, Team Coaching, Project Management, Budget Negotiations, Entrepreneurship, Customer Service, Negotiation, Customer Retention, Lead Generation, New Business Development, Leadership, Direct Sales, Sales Process, Contract Negotiation, Strategic Partnerships, Budgets, Key Account Management, Consulting, Marketing Management
Education
University of British Columbia 1978 — 1982
Honors B.A., Business and Marketing, 4 Year Honors Degree
London South Collegiate Institute 1972 — 1977
O.S.S.H.G.D., English, Mathematics and Science, 13
Rogers Communication Inc. 2009 - March 2012
Rogers Communications Inc. 2004 - 2009
Rogers Communications 2003 - 2004
Sprint Canada Inc. 2000 - 2003
John Brooks Company Limited 1998 - 2000
Holophane Canada, Inc. August 1995 - December 1997
Revenue Canada Customers and Excise 1994 - 1995
Skills
Telecommunications, Business Case, Cross-functional Team..., VoIP, Competitive Analysis, Pricing Strategy, Vendor Management, Strategic Partnerships, Product Management, Product Development, Product Marketing, Program Management, Pricing, Sales, Strategy, Strategic Planning, Leadership, Management, B2B, Customer Insight, Integration, Team Leadership, Call Centers, Go-to-market Strategy, Cloud Computing, Business Analysis, Customer Retention, P&L Management, Solution Selling, CRM, Team Management, Project Portfolio..., Managed Services, PMP, Mobile Technology
Education
McMaster University 1989 — 1992
Bachelor of Commerce (B.Com.), Marketing/Marketing Management, General
Rogers Communications April 2012 - Present
Rogers Communications January 2005 - April 2012
Sprint Canada January 2002 - 2005
Sprint Canada Inc January 2002 - February 2004
Skills
VoIP, MPLS, ATM networks, Telecommunications, Project Management, Data Center, Wireless, IP, Integration, Call Centers, Solution Selling
Education
Dawson College 1997 — 2001
Brookfield Corporate Operations June 2014 - Present
Ontario Lottery & Gaming Corporation January 2011 - May 2014
AstraZeneca Canada December 2008 - December 2010
Allergan Canada August 2003 - December 2008
Sprint Canada Inc April 2000 - August 2003
Skills
KPI / Financial..., Market Analysis, Benchmarking, Regulatory Reporting, PeopleSoft, nVision, Operating Budgets, Capital Budgeting, Department Budgeting, SAP, Financial Modeling, Project Management, Business Planning, Mergers & Acquisitions, Managerial Finance, Budgets, Variance Analysis, Cross-functional Team..., Process Improvement, Strategy, Risk Management, Internal Controls, Forecasting, Analysis, Financial Reporting, Strategic Financial..., Cash Flow, Accounts Receivable, Finance, Financial Analysis, Financial Planning
Education
Southeastern University Washington DC 1992 — 2008
MBA, Finance
Greenwich University 1992 — 1998
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
PAF College Sargodha 1988 — 1990
FSC
Sun Life Financial May 2014 - Present
Davis and Henderson, Credit Solutions Group May 2010 - May 2014
CIBC December 2003 - March 2010
Symcor March 2002 - May 2003
SSA Global March 2000 - June 2001
sprint canada inc 1997 - 2000
Sprint January 1997 - December 1999
Ontario Ministry of Government Services 1995 - 1997
Skills
Business Analysis, Requirements Analysis, Requirements Gathering, Requirements Management, Business Process..., Solution Implementation, Integration Testing, User Stories, Agile Methodologies, SDLC, Software Documentation, Change Management, Problem Solving, Project Coordination, Project Delivery, Team Leadership, Business Process, Software Project..., PMO, PMP, Visio, Project Portfolio..., Integration
Education
Ryerson University
York University
Scotiabank April 2011 - February 2013
Katz Group Canada Ltd. / Rexall Pharma Plus December 2009 - March 2011
Shoppers Drug Mart June 2007 - December 2008
Sobeys November 2004 - January 2007
IBM Canada January 2002 - November 2004
Celestica June 1999 - January 2002
Sprint Canada Inc. 1994 - 1999
Skills
Supply Chain, Change Management, SAP, Management, Integration, Project Planning, Team Building, Leadership, MS Project, Team Leadership, PMP, Project Management, Management Consulting, Budgets, Enterprise Architecture, Telecommunications, CRM, Vendor Management, SDLC, Business Intelligence, Process Improvement, Business Process..., Program Management, ERP, PMO, IT Strategy, Cross-functional Team..., Human Resources, IT Service Management, Business Analysis, Software Documentation, E-commerce, Consulting, Project Delivery, Retail, Project Portfolio..., Requirements Analysis, IT Management, Visio, Outsourcing, Strategy, Software Project..., Contract Negotiation, ITIL, Business Process
Education
Seneca College of Applied Arts and Technology 1983 — 1986
Diploma, Business Systems
Foresters Life (formerly Unity Life of Canada) September 2011 - March 2012
American Express Canada Inc 2010 - September 2010
ResMor Trust Company July 2008 - January 2009
Toyota Canada February 2003 - August 2006
CIBC Mellon June 2005 - December 2005
Reuters June 1999 - June 2001
eFORCE February 2000 - August 2000
Bell Atlantic June 1998 - May 1999
Sprint Canada Inc July 1996 - April 1998
CPR IS 1989 - 1996
Skills
Vendor Management, Requirements Analysis, Change Management, MS Project, SDLC, Process Improvement, Project Management, Business Analysis, Software Project..., PMO, Program Management, Requirements Gathering, Team Leadership, Risk Management, Project Planning, Business Process..., Data Warehousing, Business Process, PMP, Visio, Disaster Recovery, Team Building, Analysis, Budget, Negotiation, Contract Negotiation, Software Documentation, Business Strategy, Quality Assurance, User Acceptance Testing, Business Requirements, Integration, Outsourcing, Coaching, Telecommunications, Banking, Leadership, Cross-functional Team..., Management, Databases
Education
University of Guelph 1984 — 1989
Bachelor of Science (BSc), Computer/Information Technology Administration and Management
Coril Holdings Ltd. January 2004 - Present
Chaordix 2011 - 2015
INLIV March 2008 - November 2010
Coril Holdings Ltd. October 2005 - March 2008
Richardson Technologies Inc. January 2004 - June 2005
InQuent Technologies Inc. December 2000 - March 2002
Sprint Canada Inc. June 1996 - November 2000
Oracle Corporation Canada Limited January 1995 - April 1996
Amdahl Canada Limited 1981 - 1994
Art Benjamin and Associates 1979 - 1981
Skills
Executive Management, Start-ups, Strategic Planning, Business Strategy, Board Level, Philanthropy, Non-profits, Strategy, Nonprofits, Enterprise Software, SaaS, Management, Business Development, Sales, Market Research, Strategic Partnerships, Marketing, Telecommunications, Entrepreneurship, Outsourcing
Education
Richard Ivey School of Business 1998 — 1998
Diploma, Executive Management Program
University of Toronto - Rotman School of Management 1991 — 1991
Diploma, The Management Process, Business Administration and Management, General
University of Alberta 1964 — 1969
B.Sc., Electrical Engineering
PDO Associates February 2012 - January 2015
Direct Energy September 2010 - January 2012
easyhome Ltd. August 2009 - September 2010
PDO Associates February 2008 - August 2009
Hudson's Bay Company July 2005 - February 2008
Sprint Canada Inc. May 2002 - November 2004
Skills
CRM, Analytics, Strategy, Cross-functional Team..., Business Intelligence, Segmentation, Customer Experience, Leadership, Customer Insight, Direct Marketing, Database Marketing, Market Research, Strategic Planning, Competitive Analysis, Management, Brand Loyalty, Customer Retention, Marketing Strategy, Strategic Thinking, Process Improvement, Team Leadership, Account Management, Customer Analysis, Team Building, Analysis, Business Development, Customer Satisfaction, Program Management, Entrepreneurship, New Business Development, Marketing, Data Analysis, Competitive Intelligence, Enterprise Software, Market Analysis, IT Strategy, Business Strategy, Strategic Analysis, Customer Lifecycle..., Campaign Managment, Performance Measurement, Technology Evaluation, Customer Marketing, Change Management, Operational Reporting, Consulting, Project Management, Coaching, Business Analysis, Budgets
Education
Brock University
Honours Bachelor of Arts, Business Administration (Marketing and Economics)
Scotiabank April 2015 - Present
TELUS April 2005 - January 2015
TELUS 2005 - January 2012
TELUS 2005 - 2009
Dun & Bradstreet 2004 - 2005
Sprint Canada Inc. 1998 - 2002
ACC Telenterprises Ltd. 1994 - 1998
Skills
Leadership, Coaching, Value Propositions, Change Management, Training, Performance Management, Sales Presentations, Direct Sales, Sales Growth, Selling, Telecommunications, Recruiting, Sales, Talent Management, Strategy, Management, Sales Operations, New Business Development, Sales Management, Program Management, Team Building, Management Consulting, Process Improvement, Employee Training, B2B, Organizational..., CRM, Marketing, Consulting, Customer Experience, Cross-functional Team...
Education
Humber College 1990 — 1993
Public Relations, Diploma
Acclivus
Certification, Sales Methodogy
Goodyear Toastmasters
SPIN Selling
Certification, Sales Methodogy
Value Selling
Certification, Sales Methodogy
Undisclosed September 2015 - Present
Rogers Communications Inc. January 2008 - September 2014
Sprint Canada Inc. January 2005 - 2008
Rainbow District School Board 2003 - 2004
Greater Sudbury Hydro Telecommunications Inc. 1998 - 2002
Abyss Information Technology August 1997 - January 2000
Skills
Computer Forensics, Network Security, CISA, Security Policy, Cryptography, Data Security, Information Security, Vulnerability Assessment, Disaster Recovery, Intrusion Detection, Information Security..., Security Audits, Computer Security, Security, IDS, IPS, Networking
Education
CDI College of Applied Arts and Technology 1994 — 1995
Certification, Systems Analysis and Programming Advanced
Toronto School of Business 1993 — 1994
Certification with Honours, Systems Analysis and Programming
Toronto School of Business 1992 — 1992
Certification, Micro Computer Business Applications
Algonquin College of Applied Arts and Technology 1991 — 1992
Certification, Financial Accounting
Rogers Communications October 2012 - Present
Rogers Communications November 2010 - September 2012
Rogers Communications Inc. April 2008 - October 2010
Rogers Communications Inc. November 2006 - March 2008
Rogers Communications Inc. May 2005 - October 2006
Sprint Canada Inc. March 2004 - April 2005
Sprint Canada Inc. April 2002 - March 2004
Sprint Canada Inc. September 2000 - April 2002
Skills
PMO, PMP, Analytical Skills, Vendor Management, Telecommunications, SDLC, Business Analysis, Project Management, Project Delivery, Project Portfolio..., Management, IT Management, Disaster Recovery, Enterprise Architecture, Integration, Data Center, ITIL, Governance, Service Delivery, Software Project..., Requirements Analysis, IT Service Management, IT Strategy, Change Management, MS Project, Solution Architecture, Outsourcing, Program Management, Requirements Gathering, Visio, Business Process, Business Process..., Resource Management, Agile Project Management, Business Requirements, Microsoft Office, Microsoft Excel, Process Improvement, IT Operations
Education
George Washington School of Business 2007 — 2009
Masters Certificate in Managing Projects
McMaster University
Advanced Certificate of Completion in Project Management
Independent Contractor October 2010 - Present
OCBC Bank August 2008 - September 2010
Bell Canada August 2004 - August 2008
Bell Canada April 2002 - August 2004
Bell Canada June 2001 - March 2002
Sprint Canada Inc. July 1999 - May 2001
TRL Microwave Technology Inc. January 1997 - March 1999
Nexus Computers June 1991 - March 1994
Skills
Project Management, Strategic Planning, Change Management, Business Analysis, Financial Modeling, Management Reporting, Financial Planning &..., Risk Management, Pricing & Profitability..., Team Building, Performance Management, Budgeting & Forecasting, Credit Management, Operational Planning, Credit & Collections, Billing, Forecasting, Management, Telecommunications, Vendor Management, Strategic Financial..., Invoicing, Business Planning, Cross-functional Team..., Strategy, Leadership, Budgets, Business Process..., Process Improvement, Marketing Strategy, Finance, Business Strategy, Business Process, Project Planning, Financial Reporting, Executive Management
Education
University of Victoria 1994 — 1996
Master of Business Administration (MBA), Finance, Marketing
Manipal Institute of Technology 1987 — 1991
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
JNS
The J.M. Smucker Company August 2012 - Present
The Home Depot Canada July 2010 - February 2012
The Home Depot Canada July 2007 - July 2010
Rogers Communications 2005 - 2006
Sprint Canada 2004 - 2005
Sprint Canada 2003 - 2004
Sprint Canada 2000 - 2003
Sprint Canada Inc. June 1997 - September 2000
Skills
Team Leadership, Presenter, MS Office Suite, People Management, Vendor Management, Call Center, Program Management, Process Improvement, Customer Service, Team Management, Customer Relations, Retail, Sales Management, Merchandising, Teamwork, P&L, Team Building, Customer Satisfaction, Mentoring, Coaching, Customer Experience, Problem Solving, Account Management, Strategic Planning, Leadership Development, Budgeting
Education
Carleton University 1992 — 1996
Bachelor of Arts, Environmental Studies
Ridgemont High School 1988 — 1992
Government of Ontario January 2010 - Present
Virgin Mobile Canada (acquired by Bell Canada in June 2009) July 2007 - September 2009
Rogers Communications July 2005 - July 2007
Sprint Canada Inc. (acquired by Rogers Communications Inc. in June 2005) September 2003 - June 2005
Bank of Montreal June 2000 - September 2003
Sprint Canada Inc. May 1997 - May 2000
Bell Canada 1993 - 1997
Clifford watson & associates 1992 - 1993
Education
Institute of Holistic Nutrition 2010 — 2011
Energy Medicine Practitioner
Canadian School of Natural Nutrition 2009 — 2011
Registered Holistic Nutritionist
University of Zagreb 1985 — 1990
Electrical Engineering and Telecommunications
Institute of Holistic Nutrition
Energy Medicine Practitioner
Project Management Institute
PMP Certification, 2000
Queen's School of Business, 2000-2004
Strategy Program, Finance for Non-Financial Executive Program, Information Technology Program
The George Washington University
Master's Certificate in Project Management, 1998-2000
Consultation GB July 2009 - Present
CGI inc. December 2006 - June 2009
Private Business September 2003 - October 2006
BCE Elix January 1999 - July 2003
Packard Bell NEC June 1998 - December 1998
Sprint Canada 1996 - June 1998
Sprint Canada Inc 1994 - 1996
Microsoft September 1991 - December 1994
3Com 1988 - 1991
Skills
Budgets, Business Development, Change Management, Forecasting, International Sales, Leadership, Management, Networking, New Business Development, Outsourcing, Pre-sales, Project Management, Sales, Sales Management, Sales Operations, Sales Process, Solution Selling, Strategic Planning, Strategy, Telecommunications, Wireless, B2B, CRM, Cloud Computing, Direct Sales
Education
Concordia University 1976 — 1982
Bell Canada July 2012 - April 2015
Bell Canada January 2011 - June 2012
Bell Canada December 2008 - January 2011
Bell Canada November 2005 - December 2008
Bell Canada October 2005 - December 2008
Sprint Canada Inc. 1999 - 2004
Sprint Canada April 1996 - April 1999
Skills
VoIP, Telecommunications, IP, Routing Protocols, Unified Communications, Cisco Wireless, Aruba Wireless, MPLS, DMVPN, Switching, WAN, Network Design, Solution Selling, Cisco Technologies, LAN-WAN, Ethernet, Managed Services, Telephony, Direct Sales, Wireless, Professional Services, QoS, SIP, Network Architecture
Education
Bishop's University
Computer Science
Champlain College
Pure and Applied Science
TeraGo Networks July 2007 - Present
Staples Business Depot April 2007 - July 2007
Central CCAC March 2006 - April 2007
Sprint Canada Inc January 1991 - March 2006
Skills
Payroll, Payroll Taxes, Employee Benefits, Employee Relations, Benefits Administration, ADP Payroll, Human Resources, Networking, Employee Engagement, Recruiting, Customer Satisfaction, New Hire Orientations, Performance Management, Deferred Compensation, Team Leadership, Management, HRIS, Customer Retention, Talent Acquisition, Account Management, Applicant Tracking..., Customer Service, Relationship Management
Education
Humber College
Diploma, Travel & Tourism
TELUS February 2012 - Present
Primus Telecommunications Canada Inc. July 2010 - October 2012
Rogers Communications Inc January 2006 - October 2009
Sprint Canada Inc January 2003 - January 2006
Sprint Canada January 1997 - January 2003
Skills
Product Management, Telecommunications, Wireless, Product Marketing, Product Lifecycle..., Project Management, Integration, Call Centers, Product Development, Managed Services, Cloud Computing, Mobile Devices, Cross-functional Team..., Vendor Management, Business Development, PMP, VoIP, Management, Leadership, Strategy
Education
McMaster University 1994 — 1997
MBA, Business
University of Toronto at Scarborough 1989 — 1993
BSc, Psychology
Art Gallery of Ontario December 2014 - Present
Art Gallery of Ontario August 2013 - December 2014
Sirius XM Canada Inc. March 2011 - February 2012
Sirius XM Canada Inc. August 2007 - March 2011
Rogers Communications 2004 - 2007
Sprint Canada Inc. 2000 - 2004
Skills
Marketing Strategy, Marketing Communications, Strategic Planning, Program Development, Project Management, Marketing Budget..., Return on Investment, Direct Mail Campaigns, Integrated Marketing, Campaign and Program..., Program Management, Retention Management, Conversion Optimization, Contact Management, Customer Lifecycle..., Direct Marketing, Proactive self-starter, Diligent, Highly detail oriented, Organized self-starter, Exceptionally Organized, Direct Mail, CRM, Strategy, Management, Product Management, Cross-functional Team..., Online Marketing, Marketing, Segmentation, Customer Retention, Web Analytics, Customer Insight, Social Media, Digital Marketing, Loyalty Marketing, Team Leadership, Customer Experience, Loyalty Programs, Database Marketing, Email Marketing, Marketing Management
Education
Seneca College of Applied Arts and Technology
"Recognition of Achievement" in Web Optimization/Analytics & Online Marketing
Centennial College
Certificate of Achievement in Marketing
York University
Bachelor of Arts (BA), Sociology
TELUS March 2004 - Present
TELUS Mobility July 2002 - March 2004
TELUS Mobility July 2001 - July 2002
Nortel May 2000 - July 2001
Sprint Canada Inc. February 1997 - May 2000
Sprint Canada Inc June 1996 - February 1997
Sprint Canada Inc. July 1995 - June 1996
AT&T Canada September 1989 - July 1995
Education
York University - Schulich School of Business 2007 — 2008
Masters Certificate in Project Management
Seneca College of Applied Arts and Technology 1986 — 1988
Electronics - Telecommuincation
Comwave Telecom September 2010 - Present
Rogers Communications Inc. December 2009 - June 2010
Rogers Communications Inc. February 2003 - December 2009
Sprint Canada Inc. April 1998 - February 2003
Sprint Canada Inc. April 1993 - April 1998
Skills
Account Management
Education
Andrews University 1985 — 1989
University of Western Ontario September 2011 - November 2013
Minacs February 2003 - February 2005
pg Consulting March 2002 - February 2003
Sprint Canada Inc. July 1998 - January 2002
Skills
Performance Management, Customer Service, Strategy, Call Centers, Operations Management, Analysis, Budgets, Business Planning, Project Management, Outsourcing, Training, Succession Planning, Customer Experience, Human Resources, Change Management, Workforce Management
Education
Western University 2012 — 2013
Masters of Education, Curriculum Studies and Pedagogy
Western University 2011 — 2012
Bachelor of Education (B.Ed.), Faculty of Education
Laurentian University - Huntington University 1988 — 1992
Bachelor of Arts (HBA), Law & Sociology
Self Employed - Consultant November 2008 - Present
Enbridge Solutions Inc. September 2007 - October 2008
Enbridge Gas Distribution April 2006 - September 2007
Direct Energy Business Services February 2004 - November 2005
Canadian School Of Natural Nutrition January 2002 - December 2003
Procuron Inc. (B2B) Procurement Organization) December 2001 - October 2002
ADC Software Systems Canada Inc. September 1999 - December 2001
Sprint Canada Inc. August 1996 - September 1999
Apple Computer September 1983 - June 1996
Skills
Vendor Management, Business Analysis, Change Management, Project Management, Operations Management, Call Center, Business Process..., Employee Training, Project Planning, CRM, Program Management, Process Improvement, Cross-functional Team..., Team Leadership, Business Process..., PMP, Team Building, Process Engineering, Integration, Strategic Planning
Education
Canadian School Of Natural Nutrition 2002 — 2004
Certification, Registered Holistic Nutritionist
Centennial College 1974 — 1976
Child and Youth Worker Designation, Psychology and Sociology
Ryerson University
In Progress, Project Management
NetApp November 2011 - Present
Dell Canada Inc. February 2011 - November 2011
Dell Canada Inc. April 1998 - February 2011
Sprint Canada Inc. January 1996 - April 1998
American International Group June 1994 - December 1995
Skills
Negotiation, Sales Process, Customer Relations, Solution Selling, Channel, Customer Service, Storage, Sales Management, Storage Solutions, Professional Services, Channel Partners, Team Management, Competitive Analysis, Complex Sales, Salesforce.com, Enterprise Software, Strategy, Leadership, Direct Sales, CRM, Account Management, Storage Virtualization, Resellers, Data Center, Telecommunications, Sales, Cloud Computing, SaaS, Enterprise Storage, Managed Services, Storage Area Networks, Selling, Virtualization, New Business Development, Software Industry, Business Development, Partner Management, Business Alliances, B2B, Strategic Partnerships, NAS, Unified Communications, Deduplication, Pre-sales, VDI, Channel Sales, Demand Generation, Go-to-market Strategy, Persuasive Communication, NetApp
Education
Ryerson University 1990 — 1994
Honours, Accounting, Finance & Communications
Unionville High School
CIBC September 2014 - Present
CIBC September 2010 - Present
Samsung Electronics Canada, Inc. August 2008 - September 2010
Rogers Communications Inc. 2007 - 2008
Rogers Communications Inc. 2005 - 2007
Sprint Canada Inc. 2001 - 2005
Sprint Canada Inc. 2000 - 2001
Ontario Science Centre 1999 - 2000
The Medicine Group 1998 - 1999
Skills
Marketing, Relationship Marketing, Marketing Communications, Marketing Management, Direct Marketing, Strategic Partnerships, Market Planning, Product Marketing, Event Management, B2B, Marketing Strategy, Digital Marketing, Customer Experience, Account Management, CRM, Social Media Marketing, Brand Awareness, Email Marketing, Integrated Marketing, Strategy, Corporate Communications
Education
Sheridan College 1985 — 1987
Hospitality Management
susan munday 2005 - Present
Oskar Mobil 2003 - 2004
Rogers 2002 - 2004
Sprint Canada Inc. / Call-Net Enterprises Inc. 2001 - 2003
Sprint Canada Inc 1994 - 2002
Skills
Marketing, Sales, Product Marketing, Management, Team Leadership, Change Management, Strategic Partnerships, Customer Experience, Telecommunications, Solution Selling, Strategy, Business Strategy, Account Management, Cross-functional Team..., CRM
Education
University of Guelph 1981 — 1985
applied science
Tata Consultancy Services April 2013 - Present
Havergal College September 2014 - Present
United Way of Greater Toronto April 2012 - Present
Enterprise Ireland April 2012 - Present
Future Unleashed Inc. January 2013 - April 2013
RBC Capital Markets 2006 - 2012
RBC 2004 - 2006
RBC 2001 - 2004
Sprint Canada Inc. 2000 - 2001
Sprint 1998 - 2000
Skills
Capital Markets, Derivatives, Fixed Income, Electronic Trading, Trading Systems, Strategic Partnerships, Trading, Equities, Market Data, Investment Banking, FX Options, People Development, Talent Management, Business Architecture, Financial Markets, Strategic Consulting, IT & Business Strategy..., Strategic Planning, Leadership, Vendor Management, Offshoring, Outsourcing Management, Business Transformation, Workforce Management, Large Scale Change..., Management, Business Analysis, Risk Management, Options, Information Security, Entrepreneurship, Enterprise Software, IT Strategy, Relationship Management, Financial Services, SDLC, Management Consulting, Interest Rate..., Credit Derivatives, Hedge Funds, Market Risk, Portfolio Management, Equity Derivatives, Financial Risk, Back Office, Equity Trading, Prime Brokerage, Thought Leadership, Reference Data, Emerging Markets
Education
Ain Shams University 1977 — 1982
Bachelor of Science (B.Sc.), Electrical, Electronics and Communications Engineering
TELUS April 2015 - Present
TELUS January 2011 - April 2015
TELUS 2003 - January 2011
Call-Net 1990 - 1999
Sprint Canada Inc 1990 - 1999
Verizon Business June 1988 - May 1990
Frontier Communications 1981 - 1988
Skills
Telecommunications, Program Management, Operations Management, Start-ups, Customer Experience
Education
University of Southern California 2009 — 2015
MSc, Systems Engineering and Architecture
University of Rochester - Simon Business School 1984 — 1987
MBA, Finance. Operations Management
Rochester Institute of Technology 1980 — 1983
Bachelor Technology, Electrical Engineering
Sutton Group - Central Realty Inc., Brokerage January 2013 - Present
Citizenship and immigration Canada September 2010 - Present
Promex Data Publishing September 2010 - February 2012
ING DIRECT 2002 - 2008
Homestore.com August 2000 - August 2002
Sprint Canada Inc. 1995 - 2000
Mr. Printer October 1992 - April 1994
The Answer Plus 1990 - 1991
Skills
Banking, Team Leadership, Process Improvement, Customer Service, Strategic Planning, Financial Analysis, Change Management, Risk Management, Budgets, Leadership, Call Centers, Business Analysis, Management, Team Building, Coaching, Analysis, Business Process..., CRM, Call Center, Credit, Customer Experience, Finance, Forecasting, Negotiation, Operations Management, Performance Management, Project Management, Real Estate, Sales, Strategy, Time Management, Training, Vendor Management
Education
Humber College 1988 — 1990
Accounting, Accounting
Rf
The Hospital for Sick Children June 2009 - Present
Rogers Communication Inc. January 2007 - January 2009
Rogers Communication Inc. January 2005 - January 2007
Sprint Canada Inc. September 2003 - January 2005
Sprint Canada Inc. June 2002 - September 2003
Skills
Budgets, Internal Audit, Accounting, Analysis
Education
Seneca College of Applied Arts and Technology 2001 — 2006
Accounting, Accounting and Finance
WaveStar Networks Inc. December 2014 - Present
ABL Employment 2013 - August 2014
Rogers Communications 2008 - 2012
Sprint Canada Inc 1999 - 2008
Sprint Canada Inc. November 1998 - November 1999
Texas Instruments September 1985 - November 1998
Skills
Fiber Optics, Telecommunications, Optical Fiber, Wireless, Ethernet, DWDM, Network Design, Transmission, SDH, IP, Computer Network..., VoIP, Networking, Testing, Routing, Broadband, MPLS, LTE, Troubleshooting, Telephony, Planning
Education
Ryerson University
Western University
TD Bank March 2014 - Present
TD September 2008 - February 2014
TD April 2005 - September 2008
Sprint Canada Inc. April 2002 - November 2004
IBM May 2000 - April 2002
Skills
Risk Management, Credit Analysis, Banking, Portfolio Management, Financial Analysis, Credit, Credit Risk, Sales Management, Analysis, Business Analysis, Analytics, Data Analysis, Finance, Financial Services, Relationship Management, Management, Process Improvement, Team Leadership
Education
Ryerson University
Bachelor’s Degree, Bachelor of Commerce
AG Global Canada, L.P. February 2013 - Present
Rogers Communications 1998 - 2011
Sprint Canada Inc 1996 - 1998
Sprint Canada Inc. 1995 - 1996
Metrowide 1991 - 1994
Skills
Telecommunications, VoIP, Wireless, MPLS, Provisioning
Education
CDI College 2011 — 2012
Graduate Diploma, Accounting & Payroll Specialist, 95%
Centennial College 1996 — 1997
Business Telecommunications
Humber College
Introduction to Accounting
TeraGo Networks Inc January 2010 - Present
Rogers Business Solutions 2007 - 2010
Rogers Business Solutions (Sprint Canada Inc.) 2001 - 2007
Sprint Canada Inc January 2000 - January 2001
Skills
IP, MPLS, ATM, Telecommunications, Frame Relay, Ethernet, Network Design, Wireless, LAN/WAN, VoIP, Call Center, BGP, OSPF, Service Delivery, Project Delivery, Routers, PMP, Switches, Vendor Management, Cisco, Deployment, TCP/IP, Troubleshooting, Product Management, People Management, Customer Satisfaction, Business Process..., Process Development, Integration, ITIL, Team Management, Team Leadership, Customer Relations, Documentation, Change Management, Problem Solving, Customer Service, Testing, Team Building, Mobile, ATM networks, Cisco Technologies, DSL, Call Centers, ATM Networks
Education
Ryerson University 1995 — 1999
BComm, Business Technology Management; Specializing in Information Technology; Networking
City of Toronto 2004 - 2014
RFQ Strategies 2003 - 2003
Sprint Canada Inc. 1998 - 2003
Sprint Canada Inc. 1996 - 1998
Skills
Analysis, Microsoft Office, Project Planning, Research, PowerPoint, Leadership, Training, Process Improvement, Interpersonal Skills, Interpersonal Leadership, Project Management, Change Management, Government, Office Management, Human Rights, Forensic Analysis, German, Business Transformation, Healthcare, Budget Management, Logistics Management, Banking, Presentation Skills, Policy, Legal Documents, Event Management, Office Administration, Network Administration, Database Administration, Strategic Communications, Telecommunications, Fundraising, Human Resources, Continuous Improvement, Knowledge Management, Community Outreach, Program Management, Risk Management, Quality Assurance, Strategic Planning, Troubleshooting, Volunteer Management, Travel Management, New Business Development, Tender Preparation, Consulting, Cross-functional Team..., Mediation, Press Relations, Time Management
Education
Ryerson University 2004 — 2006
Project Management
Gates and Doors Inc November 2004 - December 2014
Gates and Doors Inc November 2004 - December 2014
Equine Forgings Ltd September 2003 - December 2013
Equine Forgings Ltd September 2003 - December 2013
Sprint Canada Inc February 2001 - May 2001
Hexiang Precision Parts Company February 1997 - April 2000
Cangzhou Fertilizer Company Ltd September 1992 - July 1994
Skills
Solidworks, Mechanical Product..., Mechanical Engineering, FEA, GD&T, Solid Edge, Sheet Metal, AutoCAD, Solid Modeling, Project Management, Design for Manufacturing, Catia V5, Six Sigma, Product Design, Manufacturing, Machine Tools, Cnc, Stress Analysis, Welding, SolidWorks
Education
Tianjin University 1994 — 1997
Master's Degree, Mechanical Engineering
Hebei Mechanical & Electrical College 1988 — 1992
Bachelor of Science, Mechanical Engineering (Welding Equipment and Technology)