Sprint Nextel
Industry: Telecommunications company
DescriptionSprint Corporation is an American telecommunications company that provides wireless services and is an internet service provider. It is the fourth-largest mobile network operator in the United States and serves 54 million customers as of October 2017. Customer service: 810 1 817-698-4199 Headquarters: Overland Park, Kansas, United States Subsidiaries: Boost Mobile, Virgin Mobile USA, CEO: Michel Combes (May 31, 2018–), Marcelo Claure (Aug 11, 2014–)
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12,495 Sprint Nextel employees in database. Find out everything there's to know about Sprint Nextel employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sprint Nextel Employees
Sprint February 2014 - Present
Sprint Nextel December 2012 - February 2014
Sprint August 2012 - November 2012
Sprint Nextel April 2011 - August 2012
Sprint Nextel July 2010 - April 2011
Sprint Nextel February 2008 - July 2010
Skills
Customer Interaction..., Quality Assurance, Counseling, Customer Interface, Case Management, Collections, Executive Coaching, Account Management, Corporate Finance, Statistics, Human Services, Soft Skills Training, Shipping/receiving, Inventory Management, General Product, Troubleshooting, Security, Escalation Management, Data Analysis, Outstanding Customer..., Employee Management, Organizational Diagnosis, Able To Multi-task, Strategic Communications, Public Speaking, Research, Test Analysis, Cross-functional..., Quality Management, Training & Development, Personality Profiling, Negotiation Expert, Crisis Management, CRM, Training, Customer Service, Small Business, Career Counseling, Psychotherapy, Management, Human Resources, Call Centers, Employee Training, Operations Management, Telecommunications, Vendor Management, Analysis
Education
University of Phoenix 2008 — 2010
Masters of Science, Counseling/School Counseling
Colorado State University 2003 — 2007
Bachelor of Science, Psychology
Hamra Enterprises February 2015 - Present
Aetna March 2013 - July 2014
Insight Global June 2012 - February 2013
Verizon Wireless December 2006 - July 2011
Sprint Nextel November 2002 - November 2006
Motorola Mobility February 2002 - November 2002
O’Hare Search Group October 1999 - October 2002
Skills
Troubleshooting, Technical Support, Networking, Active Directory, Hardware, System Deployment, Computer Hardware, Wireless, Microsoft Office, Training, BMC Remedy, Windows 7, Microsoft Excel, Printers, CRM, System Administration, Software Installation, Microsoft Word, Wireless Networking, Laptops, Help Desk Support, Software Documentation, Windows 9X/2000/NT/XP 7, Microsoft Office Suite, POS, Management, XP, Call Centers, Leadership, Workstations, Analysis, Team Leadership, Visio, Vendor Management, Customer Service, Ariba, Windows XP
Education
Columbia College Chicago 1998 — 2001
BA, Broadcasting Communications
Parkland College
Broadcast Communications
microtrain
microtrain
microtrain
microtrain
Asurion March 2014 - Present
CAKE Nightclub January 2014 - November 2014
AT&T August 2013 - February 2014
AT&T May 2013 - August 2013
AT&T January 2013 - May 2013
Carter's OshKosh B'gosh September 2009 - October 2012
American Eagle Outfitters September 2007 - November 2009
T-Mobile 2005 - 2006
Sprint Nextel 2003 - 2005
Hertz 2000 - 2002
Skills
Merchandising, Payroll, Visual Merchandising, Store Management, Loss Prevention, Merchandise Planning, Apparel, CPFR, Driving Results, Retail, Styling, Trend Forecasting, Fashion, Assortment, Trend Analysis, Store Operations, Trend, Window Displays, New Store Openings, Department Stores, New Store Development, Retail Sales, Footwear, Planograms, Customer Service, Operations Management, Profit, Inventory Management, Inventory Control, Shrinkage, POS, Sportswear, Sales, Mannequin Styling, Denim, Fashion Design, Associate Development, Multi-channel Retail, Cashiering, Cash Register, Marketing, Multi-Unit Management, Brand Development, Sourcing, Employee Training, Inventory, Training, Customer Retention, Hiring Employees, Hiring
Education
ITT Technical Institute 2009 — 2011
Bachelor, Information security system
Collins College 2007 — 2008
Associate, Science; Personal Computer/Network Technology
Central New Mexico Community College 2005 — 2007
Associate, Science; Business Management
DaVita July 2014 - Present
DaVita December 2011 - July 2014
Sprint Nextel October 2001 - December 2011
Skills
Quality Assurance, Telecommunications, Metrics, Analysis, Call Center, Documentation, Process Development, Process Improvement, Business Analysis, Quality Management, Problem Solving, Outlook, Team Building, Program Management, MS Project, Team Leadership, Customer Relations, Healthcare, Operations Management, Excel, Project Planning, Microsoft Office, Word, Customer Service, Coaching, Customer Satisfaction, Business Process..., Wireless, Mobile Devices, Customer Experience, Financial Analysis, Siebel, Call Centers, Leadership, Management, Microsoft Excel, Project Management, Software Documentation, Account Management, Vendor Management, Visio
Education
Colorado Technical University 2004 — 2009
Bachelor of Science, Project Management
Cherry Creek High School 1996 — 2000
UW Health February 2008 - Present
Sprint Nextel October 2006 - February 2008
LOCKNET Inc, June 2004 - June 2006
U.S. Cellular April 2001 - June 2004
Allied Computer Group July 1998 - April 2001
American Appraisal Associates December 1997 - July 1998
Skills
Integration, HL7, Cloverleaf, Problem Solving, Troubleshooting, Medical Imaging, Healthcare IT, Healthcare Information..., PACS, DICOM, RIS, Radiology, McKesson, Nuance, Customer Service, Cerner, Imaging, System Administration, Active Directory, Clinical Information..., A+ Certified, Customer Relations, Epic Systems, Epic Bridges Certified
Education
Colorado Technical University 2005 — 2006
BS, Software Engineering
Milwaukee Area Technical College 1996 — 1998
AAS, Computer Science
Bank of America November 2012 - Present
AT&T November 2010 - August 2012
Sprint Nextel October 2008 - October 2010
Skills
Customer Satisfaction, Customer Service, Typing, Microsoft Office, Communication Skills
Education
Colorado Technical University 2012 — 2014
High Point University 2004 — 2007
Bachelor of Arts (B.A.), Human Relations
Arapahoe County 2013 - Present
Electrolux Major Appliances 2010 - 2012
T-Mobile 2006 - 2010
Sprint Nextel 1999 - 2006
Kaiser-Hill Company, LLC 1991 - 1999
Skills
Employee Relations, Human Resources, Personnel Management, Onboarding, Performance Management, Talent Acquisition, Talent Management, Benefits Administration, HR Policies, Succession Planning, Recruiting, Applicant Tracking..., Call Centers, FMLA, HRIS, Outlook, Workforce Planning, Deferred Compensation, Employee Benefits, Lotus Notes, Customer Service, Process Improvement, Interviews, Hiring, PeopleSoft, New Hire Orientations, Employee Engagement, Employee Training, Temporary Placement, Payroll, College Recruiting, Screening Resumes, Technical Recruiting
Education
Webster University 1993 — 1995
MA, Human Resources Development/Management
Columbia College 1991 — 1993
BA, Criminal Justice
SolarCity May 2015 - Present
Allegiant Air November 2011 - Present
Sprint Nextel August 2010 - November 2011
United States Air Force June 2008 - June 2010
Skills
Office Management, Inventory Management, Report and..., Microsoft Office, Outlook, Customer Service, Customer Satisfaction, Goal Oriented, Performance Management, Organizational..., Billing Process, Collections, Cold Calling, Call Center, Event Planning, Meeting Planning, Technical Support, Safety, Call Centers, Hiring, Leadership, Supervisory Skills, Employee Training, Employee Relations, Process Scheduler, Coaching, Program Management, Strategic Planning, Team Building, Training, Troubleshooting
Education
Colorado Technical University-Online 2014 — 2015
Master of Business Administration (M.B.A.), Project Management
Colorado Technical University-Online 2012 — 2013
Bachelor of Science (B.S.), Health Services Administration
Colorado Technical University-Online 2010 — 2011
Associates of Science, Medical Billing and Coding
Centennial High School
Colorado Technical University
U.S. Cellular April 2014 - Present
U.S. Cellular May 2013 - April 2014
U.S. Cellular May 2006 - May 2013
U.S. Cellular July 2004 - May 2006
Sprint Nextel November 2000 - July 2004
Skills
CDMA, LTE, Troubleshooting, EVDO, Disaster Recovery, Networking, Network Performance, Access, MySQL, Unix, Aircom Optima, IBM COGNOS Business..., Antennas, Actix, Optimization, Drive Test, MapInfo, Planet EV, CDMA 1X, Windcatcher, Network Optimization, RF Engineering, Oracle SQL Developer, RF Planning, Mobile Communications, Network Engineering, VoIP, Mobile Technology, RAN, DAS, Wireless Broadband, Backhaul, RF design, IBM Prospect, InfoVista, 3G, Pivot Charts & Tables, Macro Enabled..., 4G, Spectrum Analyzer, Cellular Communications
Education
Jefferson College 2003 — 2003
Data Networking and Programming
Linn State Technical College 1996 — 1998
Degree: Associate's of Applied Science, ACR&R Technologies
Columbia College
Bachelor's degree, General Studies
Verizon Wireless September 2012 - July 2013
Piramal Critical Care February 2009 - January 2012
Sprint Nextel February 2006 - February 2009
Skills
Medical Devices, Cross-functional Team..., Selling, Hospitals, Sales Management, Contract Negotiation, Customer Retention, Lead Generation, Anesthesia, Salesforce.com, Sales Process, Proposal Generation, Contract Review, Lead Management, Strategic Analysis, Account Management, Retail Sales, Fact-based Selling, New Item Launches, Customer Acquisition, Sales, Direct Sales, Customer Service, Wireless, Telecommunications, Pharmaceutical Industry, Team Leadership, Healthcare, New Business Development, Pharmaceutical Sales, Sales Presentations, Cold Calling, Coaching, Selling Skills, Product Launch, Solution Selling, Marketing Strategy, Strategic Planning, Leadership, Management, Business Development
Education
Colorado State University 2014 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General
Lewis-Clark State College 2005 — 2007
Business Administration/Pre-Pharmacy
Lower Columbia College 2004 — 2005
Business Administration/Biology
Smart Entertainment June 2012 - Present
Warner Bros. Television May 2011 - Present
Nothing Without a Theater Company June 2010 - May 2011
Sprint Nextel April 2009 - September 2009
TJ Maxx February 2007 - February 2009
Subway October 2005 - November 2006
Skills
Improvisation, Acting, Voice Acting, Dance, Film Production, Film, Post Production, Television, Set Design, Mac OS X, Microsoft, Windows, Inventory Management, Sales Management, Event Management, Graphic Design, Customer Service, Customer Focus, Welding, Athletic Training, Drawing Skills, Loss Prevention, Drama
Education
iO West 2011 — 2012
Certificate, Improv
Columbia College Chicago 2008 — 2011
Bachelor of Arts (BA), Acting, 3.6
Hudson Valley Community College 2007 — 2008
Associate of Arts (AA), Acting, 3.9
RealPage, Inc. January 2014 - Present
RealPage, Inc. September 2012 - January 2014
Sprint Nextel August 2010 - June 2012
Car Toys May 2009 - August 2010
Sprint Nextel May 2006 - March 2009
Skills
Retail, Sales, Sales Operations, Account Management, B2B, Customer Service, Sales Management, Time Management, Social Networking, Telecommunications, Marketing, Product Marketing, Advertising, Outlook, Team Building, Training, Strategic Planning, Customer Retention, Customer Satisfaction, Salesforce.com, Direct Sales, Solution Selling, Sales Process, SaaS, CRM, Management, Selling, Cold Calling, Call Centers, Lead Generation, Wireless, Sales Presentations, Strategic Partnerships, Negotiation, Start-ups, Competitive Analysis, New Business Development, Customer Experience, Business Development, Leadership, Forecasting, Product Management, Team Leadership, Online Marketing, Contract Negotiation, Selling Skills, Enterprise Software, Networking, Marketing Strategy, Building Relationships
Education
University of North Texas 2006 — 2008
Psychology, Human Factors Engineering
Texas Tech University 2002 — 2006
Psychology, Philosophy, Business
Lubbock High School 1999 — 2001
General Studies
Collin County Community College
General
Tikigaq Corporation August 2014 - Present
GCI - General Communication Inc. September 2008 - July 2014
Alutiiq 2007 - 2008
Sprint Nextel April 1997 - July 2006
Skills
Sarbanes-Oxley Act, Financial Reporting, Internal Audit, Cost Accounting, Sarbanes-Oxley, Telecommunications, General Ledger, Financial Analysis, Accounting, Accounts Receivable, Microsoft Excel, SEC filings, Financial Statements, SAP, Process Improvement, GAAP, Budgets, Year-end Close, Access, QuickBooks, Internal Controls, Analysis, Leadership, Accounts Payable, Account Reconciliation
Education
Columbia College 2001 — 2006
BSBA, Business Management
Manheim March 2013 - Present
AutoTrader.com May 2007 - March 2013
The People’s Urban Report July 2000 - March 2013
Sprint Nextel August 2004 - March 2007
Skills
Salesforce.com, Account Management, Customer Service, Public Speaking, Social Media, Online Advertising, Customer Satisfaction, Social Networking, Sales, Social Media Marketing, Advertising, Training, Marketing, Facebook, Management, Leadership
Education
Columbia College Chicago
Bachelor of Arts, Broadcast Journalism
Tennessee State University
Ericsson September 2009 - Present
Sprint Nextel October 2005 - September 2009
Nextel Communications December 1997 - October 2005
MIDCOM Communications May 1997 - December 1997
Frontier Communications April 1994 - May 1997
United States Air Force October 1983 - April 1994
Skills
Wireless, Telecommunications, CDMA, Vendor Management, Computer Network..., 4G, LTE, Cross-functional Team..., Network Design, Integration, VoIP, Program Management, Process Improvement, Service Delivery, Operations Management, Switches, RF, Cellular Communications, Leadership, Managed Services, UMTS, Troubleshooting, System Deployment, Ethernet, Project Planning, GSM, Management, Optical Fiber, Networking, 3G, Testing, Wireless Networking, IP, Call Centers, MPLS, Mobile Devices, SIP, WiMAX, Microwave, Software Installation, Fiber Optics, T1, Unix, Network Engineering, Telephony, PMP, CRM, Unified Communications, Product Management, Business Development
Education
Colorado Technical University
Bachelor of Science in Business Administration, Business Management
Colorado Technical University
MBA, Finance
Community College of the Air Force
Associate of Applied Science in Electronic Technology, Cryptographic Communications
BlackBerry January 2015 - Present
BlackBerry March 2012 - January 2015
BlackBerry February 2009 - March 2012
BlackBerry July 2006 - February 2009
Sprint Nextel December 2001 - June 2006
Yoh IT February 2001 - December 2001
AT&T Mobility June 2000 - February 2001
Levenson & Hill 1992 - 1997
Skills
Public Speaking, Sales Management, Direct Sales, Marketing Strategy, Federal Government Sales, enterprise sales, Wireless Services, Mobile Technology, Blackberry, Channel Management, Entrepreneurship, Personal Training, Wellness Coaching, Team Motivator, motivational speaking, Communication Consulting, Motivational Speaking, Wireless, Channel Partners, Sales, Selling, Management, Unified Communications, Start-ups, Team Leadership, Solution Selling, Sales Operations, Contract Negotiation, Strategy, Strategic Partnerships, Marketing, Telecommunications, SaaS, Mobile Devices, Complex Sales, Networking, Enterprise Software, Training, Competitive Analysis, Cold Calling, Salesforce.com, Team Management, Business Planning, Sales Process, Account Management, Customer Retention, Security, Go-to-market Strategy, B2B, Cloud Computing
Education
Colorado State University 1997 — 2000
BA, Speech Communications
Texas Christian University 1994 — 1996
Comcast July 2013 - Present
Comcast April 2005 - July 2013
Gift of Love- Senior Referral and Placement Agency May 2010 - November 2011
Sprint Nextel October 2003 - April 2005
RadioShack August 2001 - October 2003
Skills
Spanish-English, Public Speaking, Help Desk Support, Sales Operations, Marketing Strategy, Business Development, Personal Care Services, Customer Service, Recruiting, Conflict Resolution, Digital TV, Internet Services, Acting, Call Centers, Product Management, Product Marketing, Product Launch, Internal Communications, Networking, Sales, Telecommunications, Broadband, Marketing, Project Management, Customer Satisfaction, Cross-functional Team..., Customer Experience
Education
Colorado State University-Global Campus 2014 — 2016
Bachelor's Degree, Marketing
Colorado State University-Global Campus 2014 — 2016
Bachelor of Science (BS), Marketing
Everett Community College 2012 — 2013
Organo Gold Independent Distributor September 2013 - Present
DIRECTV January 2010 - Present
Oklahoma Department of Human Services May 2012 - August 2012
Sprint Nextel 2007 - 2008
Skills
Access, Call Centers, Customer Retention, Account Management, Microsoft Office, Outlook, Coaching, Microsoft Excel, New Business Development, Social Media, Troubleshooting, Customer Service, Customer Satisfaction, Customer Experience, Team Building, Data Entry, Technical Support, Time Management, Microsoft Word, Social Networking, PowerPoint, Telephone Skills, Insurance, Negotiation
Education
Colorado Technical University-Kansas City
Bachelor's of Science, Business Administration and Management, General
Sprint Nextel January 2003 - June 2011
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Budgets, Event Management, Team Building, Event Planning, Video Editing, Fundraising, Dreamweaver, Photography
Education
Metropolitan State College of Denver 1990 — 1997
Cottey College 1986 — 1988
Colorado Technical University
Ascension Health/ Dell June 2015 - Present
The Fountain Group December 2014 - Present
Retail Data Systems January 2014 - October 2014
Buchanan Technologies August 2013 - January 2014
Langston University November 2010 - May 2013
Langston University July 2010 - May 2013
Sprint Nextel March 2011 - July 2011
Sprint Call Center March 2010 - July 2010
Distractor recovery admin November 2007 - July 2010
Spriggs BBQ June 2001 - April 2010
Skills
Troubleshooting, Microsoft Office, Technical Support, Public Speaking, PowerPoint, Research, Active Directory, Customer Service, Training, Printers, Microsoft Word, Laptops, Higher Education, Community Outreach, Software Documentation, Strategic Planning, Leadership, Access, Management, Nonprofits, Analysis, Curriculum Design, System Administration, Policy, Editing, Leadership Development, Staff Development, Team Building, Coaching, Teaching, Lotus Notes, Event Planning, Social Media, Time Management, Windows, Call Centers, Help Desk Support, Outlook, Data Analysis
Education
Colorado Technical University-Online 2012 — 2013
Master of Science in Information Technology, Network and System Administration/Administrator
Langston University 2000 — 2008
Bachelor of Science (B.S.), electronics technology
Langston University 2006 — 2008
Associate; Bachelors, Science Computer Aided Drafting; Science Electronics Technology
Ethical SEO Consulting February 2012 - Present
Sprint Nextel 2007 - 2009
P.R.C. January 2007 - July 2007
Skills
Typing 70 WPM, Software Knowledge, Computer Knowledge, Wordpress, HTML, Mobile Devices, Wireless Networking
Education
Community College of Aurora 2007 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Colorado Mountain College 2006 — 2007
Veterinary Technician Certification
Pickens Technical College 2005 — 2006
Certificate, Animal Sciences
Grandview High School 2002 — 2006
HS Diploma, High School Studies
NOW ENterprises February 2009 - Present
Colorado Technical University October 2008 - Present
Colorado Technical University April 2007 - Present
City Vision College March 2007 - Present
Joshuas Safe Haven April 2012 - October 2012
MCC-Penn Valley 2006 - 2011
Colorado Technical University 2008 - 2010
Footprints, Inc April 2008 - September 2009
ICOP Digital, Inc March 2008 - April 2009
Sprint-Nextel January 2001 - January 2007
Skills
Research, Project Management, Microsoft Office, Proposal Writing, Program Development, Editing, Program Management, Public Speaking, Leadership, Training, Analysis, Change Management, Leadership Development, Policy, System Administration, Coaching, Management, Higher Education, Grants, Grant Writing, Strategic Planning, Community Outreach, Team Leadership, Software Documentation, Project Planning, Nonprofits, Team Building, Organizational..., Teaching, Staff Development, Strategy, Access, Instructional Design, Adult Education, E-Learning, Workshop Facilitation, Resume Writing, Fundraising, Interviews, Administration, Curriculum Development, Distance Learning, Career Counseling, Career Development, Conflict Resolution, Curriculum Design, Student Affairs, Executive Coaching, Program Evaluation, Customer Service
Education
Colorado Technical University 2008 — 2013
Doctorate of Management, Organizational Behavior Studies, 3.9
Avila University 2004 — 2006
Master, Science Organizational Behavior
DeVry University 2000 — 2004
Bachelors of Science, Telecommunications
Baker University 2000 — 2003
Master of Science, Management 2004
LHS 1963 — 1967
Diploma, General
Black Box Network Services December 2014 - Present
CompuTech Custom Computers, LLC d/b/a CTCC Solutions July 2004 - Present
Black Box Network Services LI Voice December 2013 - November 2014
Resorts Casino Hotel December 2011 - December 2013
Sprint Nextel October 2008 - December 2011
Sprint Nextel March 2005 - October 2008
Sprint Nextel December 2004 - March 2005
Best Buy July 2002 - December 2004
Skills
Sales, Customer Satisfaction, Troubleshooting, Wireless, Telecommunications, M2M, Network Administration, Direct Sales, Unified Communications, Mobile Devices, Managed Services, VoIP, Wireless Networking, Networking, T1, Call Center, CDMA, MPLS, Customer Service, Retail, IP, Unix, Sales Presentations, Team Building, 4G, System Administration, Team Leadership, LAN-WAN, Data Center, Business Development, Software Installation, Network Design, WAN, Account Management, Customer Retention, Solution Selling, Cold Calling, Project Management, Contract Negotiation, B2B, Cellular Communications, Telephony, Mobile Technology, Ethernet, Switches, Routers, Co-location, WiFi, Hosted Services, Customer Experience
Education
Colorado Technical University 2012 — 2014
Bachelor of Science, Information Technology - Network Management
Colorado Technical University 2008 — 2010
Associate of Science in Information Technology, Information Technology
AT&T Mobile Tel April 2014 - Present
Home Management Services January 2012 - Present
Asbury Automotive Group May 2011 - May 2012
Sprint Nextel January 2008 - October 2011
Sprint Nextel November 2005 - January 2009
Skills
Sales, Customer Satisfaction, Sales Management, Microsoft Office, Microsoft Excel, Telecommunications, Accounting, Accountability, Fast-paced, Phone Etiquette, Software Installation, Training, Business, B2B Marketing, Computer Science, Technology, Multi Tasking, Fast Learner, Equipment Installation, Apple Software, iPhone
Education
Herzing University-Minneapolis 2015 — 2016
Bachelor’s Degree, Information Technology, 2.5
Colorado Technical University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business/ Management, 3.0
University of Phoenix 2009 — 2010
associates on business administration, Business Administration and Management, General
Paragon 28 April 2015 - Present
Insightful Robotics December 2014 - Present
JC Auto Design December 2013 - Present
Sprint Nextel November 2004 - December 2013
Skills
Solidworks, Mastercam, CNC Operation, Product Development, 3D Printing, Robotics, Suspension Design, Project Management, Management, Cellular Communications, Telecommunications, SolidWorks, Matlab
Education
Colorado School of Mines 2012 — 2015
Mechanical Engineering, Mechanical Engineering, 3.25 GPA
Red Rocks Community College 2010 — 2013
Associates of Science, Pre-Engineering
Sand Creek High School 1998 — 2002
High School Diploma
Steadman Hawkins Sports Performance October 2013 - Present
The Colorado Ice Professional Indoor Football June 2012 - Present
Sprint January 2011 - Present
Sprint Nextel 2007 - Present
Finish Line April 2006 - Present
Sprint July 2010 - December 2010
Colorado State University August 2009 - May 2010
Skills
Sales, CRM, Customer Service, Microsoft Office, Management, Microsoft Excel, PowerPoint, Sales Management, Microsoft Word, Customer Satisfaction, Coaching, Marketing, Marketing Strategy, Football, NFL, Public Speaking, Sports
Education
Colorado State University-Pueblo 2009 — 2010
BSBA, Economics
Colorado State University-Pueblo 2009 — 2010
Bachelors of Science, Business Administration; Economics. Marketing and Advertising concentration
Western Washington University 2008 — 2009
n/a, Economics
Drake University 2005 — 2008
n/a, n/a
Sprint Nextel August 2005 - Present
Sprint Nextel 1997 - 2010
Nextel Communications 2002 - 2005
Nextel Communications 1999 - 2002
Skills
Project Management, Account Management, Management, Wireless, Telecommunications, Cross-functional Team..., Vendor Management, CRM, Program Management, Strategy, Salesforce.com, Solution Selling, Mobile Devices, Strategic Partnerships, Call Centers, Customer Retention, Customer Experience
Education
Colorado State University 1992 — 1996
Human Development & Family Studies, Minor - Criminal Justice
Glassdoor June 2015 - Present
Box November 2013 - June 2015
Axcient December 2012 - November 2013
Cisco Systems April 2011 - December 2012
Cisco Systems 2011 - 2012
Cisco Systems 2007 - 2011
Sprint Nextel 2006 - 2007
Van Bael & Bellis, Graduate Teaching Positions 1998 - 2006
Skills
Strategic Planning, Implementing Sales, Development Of Teams, Sales Operations, Innovation, Cloud Computing, Executive Communications, Sales Process, Deal Structuring, KPI, Salesforce.com, Collaboration Solutions, Customer Negotiations, Change Management, SaaS, Business Process..., Business Process..., Management Consulting, Enterprise Content..., Service Providers, Global Strategy, ROI development, Business Analytics, Sales Analytics, Forecasting, Forecasting Models, Organizational Culture, Tactical Sales Planning, Enterprise Mobility, Mobility Strategy, Finance, Dashboard Metrics, Team Building, Cross-functional Team..., Leadership, Business Development, Go-to-market Strategy, Process Improvement, Negotiation, Sales Enablement, Business Process, Management, Executive Management, Business Alliances, Analytics, Account Management, Demand Generation, Solution Selling, Professional Services, Security
Education
University of Kansas School of Law 2003 — 2006
J.D.
University of Kansas 1997 — 2003
Ph.D.
Colorado State University 1995 — 1997
M.A.
Southwestern College 1990 — 1994
Bachelor of Philosophy
Sprint Nextel January 2012 - Present
Sprint Nextel August 2008 - December 2011
Sprint Nextel April 1999 - August 2008
Verizon January 1996 - April 1999
CenturyLink January 1990 - January 1996
Lockheed Martin February 1985 - January 1990
Skills
CCNP, EIGRP, BGP, OSPF, Cisco, Frame Relay, QoS, Switches, Network Engineering, Network Operations, MPLS, CCNA, Routing, Cisco Switches, IP, Routers, WAN, RIP, VLAN, Cisco IOS, Ethernet, DNS, Metro Ethernet, Troubleshooting, IS-IS, VPN, Cisco Call Manager, Juniper, Network Design, LAN/WAN, Routing Protocols, CiscoWorks, HSRP, TCP/IP, Cisco Nexus, Computer Network..., IPv6, Cisco Technologies, LAN-WAN, MPLS VPN
Education
BSEET, Cisco Certified 2008 — 2015
Cisco, Network Engineering
University of Denver 1987 — 1987
Business Administration
DeVry Institute of Technology 1981 — 1985
Bachelor of Science (B.S.), Electronics Engineering Technology, 3.0
Colorado State University 1984 — 1984
Electrical Engineering
DeVry Institute of Technology 1981 — 1983
Associate's Degree, Electronics Engineering Technology, 3.0
CoorsTek, Inc. March 2015 - Present
Ensign Energy Services September 2013 - March 2015
National Renewable Energy Laboratory May 2013 - August 2013
Best Buy October 2008 - October 2012
Sprint Nextel February 2005 - March 2007
Best buy – Golden, CO January 2002 - January 2005
Skills
Leadership, Training, Strategy, Sales
Education
Colorado State University-Global Campus 2014 — 2017
Information Systems, Cyber Security, Sophmore
Red Rocks Community College 2014 — 2014
CCNA Certification
Sprint Nextel October 2012 - Present
Xerox August 2011 - September 2012
Xerox December 2010 - August 2011
Xerox August 2010 - December 2010
State of Texas January 2009 - June 2009
CHRISTUS Health June 2008 - January 2009
Skills
Workforce Management, Workforce Planning, Client Relations Skills, Call Center..., Customer Service..., Customer Service..., Network Security..., Customer Lifecycle..., Full Life Cycle..., Kaizen, Six Sigma, Project Management, PMO
Education
Colorado Technical University-Online 2012 — 2012
Dual Degree, Information Systems & Global Management
University of Houston-Downtown 2007 — 2011
Computer and Information Systems Security/Information Assurance
Stephen F. Austin State University 2006 — 2007
Computer Science
Thurgood Marshall High School 2002 — 2006
Sprint Nextel August 2012 - Present
FurstPerson February 2008 - August 2012
United States Marine Corps March 1988 - March 2008
United States Marine Corps March 1988 - March 2008
Skills
Leadership, Training, Recruiting, Management, Policy, Talent Acquisition, Employee Relations, Customer Service, Team Building, Background Checks, Private Investigations, Team Leadership, Military, Leadership Development, Customer Retention, Hiring, Strategic Planning, Interviews, Investigation, Operations Management, Enforcement, Process Improvement, Performance Management, Conflict Resolution, Employee Training, Internal Investigations, Coaching, Fraud, Command, Homeland Security, Recruitment Training, Physical Security, Human Resources, Technical Recruiting, Behavioral Interviewing, Criminal Investigations, Counterterrorism, Law Enforcement, Fraud Detection, Corporate Fraud, Marksmanship, Emergency Response to..., Teaching Adults, Classroom Instruction, Instructor-led Training, Firearms Instruction, Experienced Trainer, Military Training, Training & Development, Train the Trainer...
Education
Colorado Technical University
Master of Science (M.S.), Criminal Justice
Grantham University
Bachelor of Science (B.S.), Multidisciplinary Studies
DIRECTV May 2014 - Present
DIRECTV December 2008 - May 2014
Sprint Nextel July 2006 - November 2008
Sprint Nextel June 2001 - July 2006
Skills
Call Center, Workforce Management, Telecommunications, Process Improvement, Cross-functional Team..., Forecasting, Customer Service, Product Management, Business Analysis, Call Centers, Team Leadership, Management, Customer Satisfaction, Customer Experience, Access, CRM, Outsourcing, Vendor Management
Education
Colorado State University-Global Campus 2012 — 2014
Bachelor's Degree
Community College of Aurora
Associates of Applied Science
Metropolitan State College of Denver
Sprint Nextel July 2000 - Present
Ochsner Medical Foundation September 1997 - June 2000
Systems Engineering & Management Company April 1992 - August 1997
Skills
Cisco Technologies, Netscreen, Cisco Routers, Network Administration, Network Engineering, Network Security, Information Security, CISSP, Firewalls, Security, Juniper, WAN, Routers, Networking, Telecommunications, Network Design, Wireless, Data Center, Switches, VPN, Troubleshooting
Education
Columbia College
Bachelor’s Degree, Business Administration
SJRCC
Associate’s Degree, Accounting
Business Builders June 2008 - Present
Sprint Nextel April 2002 - August 2010
2K TELECOM June 2001 - April 2002
Voice Stream Wireless Engineering December 1998 - June 2001
Education
Barnes Business College
Associate's degree, Accounting
Colorado Technical University
Bachelor's Degree, Electrical Engineering
Penn State University
Economics
Apple June 2013 - Present
Microsoft November 2009 - June 2013
Sprint Nextel March 2003 - November 2009
Accenture January 2001 - December 2001
Fujitsu Transaction Solutions, Inc. 1999 - 2001
Skills
Supply Chain Management, Operations Management, Strategic Planning, Strategy Development, Reverse Logistics, Vendor Management, Inventory Management, Supply Chain, Program Management, Strategy, Strategic Alliances, Logistics, Cross-functional Team..., Forecasting, Business Process..., Product Management, Management, Retail, Analysis, Leadership, Contract Negotiation, CRM, Business Planning, Six Sigma, Process Improvement, ERP, P&L Management, Competitive Analysis, Business Intelligence, Sales Operations, Start-ups, Team Leadership, Strategic Partnerships, Multi-channel Retail, Pricing, Product Marketing, Business Development, Online Retail, Outsourcing, Analytics, Wireless, Telecommunications, Business Strategy, Business Analysis, Go-to-market Strategy, Mobile Devices, Solution Selling
Education
Colorado State University
Master of Science (MS), Management - Concentration in Finance
The University of Texas at Arlington
Bachelors, Economics
Cricket Communications October 2010 - Present
Sprint August 2005 - January 2009
Nextel March 2002 - August 2005
Sprint Nextel February 1997 - March 2002
Skills
Wireless, Data Center, Leadership, Vendor Management, Telecommunications, Management, 4G, Ethernet, Human Resources, CDMA, Switches, Process Improvement, Cellular Communications, Strategic Planning, Fiber Optics, Project Management, Wireless Networking, Sales Operations, Networking, Training, Account Management, IP, VoIP, Customer Satisfaction, Troubleshooting, Program Management, 3G, Forecasting, Mobile Devices, Network Administration, Contract Negotiation, Computer Network..., Cross-functional Team..., Product Management, Cisco Technologies, Team Leadership, Managed Services, Team Building, Integration, Optical Fiber, Network Design, GSM, WiMAX, Project Planning, Microwave, T1, Direct Sales, Operations Management, LTE, Business Development
Education
Colorado State University 2015 — 2019
BS, Business Administration and Management, General
Colorado State University 1967 — 1972
Business
Self-employed November 2012 - December 2013
Sprint Nextel November 2010 - December 2011
babytobee.com April 2007 - July 2010
Skills
Customer Satisfaction, Baking, Collections, Internetworking, INTERNET CALL CENTERS, Customer Acquisition, Lead Generation, Call Centers, Customer Service, Customer Retention, Telemarketing, Cold Calling, B2B, Email Marketing, Leadership, Marketing Strategy, Online Advertising
Education
Colorado Technical University 2014 — 2017
Bachelor of Science (BS), Criminal Justice/Human Services
ATLANTA JOB CORPS 1992 — 1993
Diploma, General Office Occupations and Clerical Services, CULINARY ARTS
g w carver hs 1988 — 1992
Insight April 2014 - Present
Dell December 2012 - April 2014
Dell June 2012 - December 2012
Sprint Nextel April 2005 - February 2012
Lufthansa Systems April 1999 - April 2004
Skills
Salesforce.com, Customer Satisfaction, Sales, Solution Selling, Account Management, Sales Management, Direct Sales, Outlook, Storage, Microsoft Excel, Sales Process, Enterprise Software, Telecommunications, Wireless, CRM, Partner Management, VoIP, Strategic Partnerships, Team Leadership, Managed Services, Cross-functional Team..., Building Relationships, Call Center, Product Management, Process Improvement, Project Management, SharePoint, Training, Leadership, Business Analysis, Microsoft Office, Cloud Computing, Virtualization, B2B, Unified Communications, SaaS, Call Centers, Security, Sales Operations, Data Center, Customer Retention, Professional Services, Channel Partners, Business Development, Program Management, Outsourcing, Networking, Disaster Recovery, Selling, Management
Education
Colorado Technical University 2005 — 2009
Bachelor of Science (BS)
Berufsweiterbildung Idar-Oberstein 1998 — 1999
Berufsschule Heilbronn 1989 — 1993
Bachelor's degree
Volkschhochschule Beilstein 1977 — 1989
Associate's degree
Black & Veatch February 2014 - Present
ETF Portfolio Partners August 2008 - February 2014
Crandall & Company November 2005 - March 2007
Sprint Nextel November 1994 - January 1997
Andersen Consulting December 1988 - November 1994
Kansas City Comets 1983 - 1986
Skills
Market Research, Marketing Strategy, Sales, Marketing Research, Customer Service, Performance Measurement, Department Budgeting, Marketing Communications, Event Management, Microsoft Office, Morningstar Office, Advent, ACT CRM, Microsoft Dynamics CRM
Education
Colorado State University 1979 — 1983
Bachelor of Arts (B.A.), Political Science and Economics
Digital Ally Inc. 2015 - Present
Commercial Datacom October 2010 - March 2015
AT&T May 2013 - December 2013
Sprint Nextel July 2009 - October 2010
Education
Colorado Technical University 2006 — 2009
BSBA, IT Management
Environmental Design Studio April 2008 - July 2014
Accenture September 2001 - January 2007
Andersen Consulting October 1995 - August 2001
Sprint Nextel May 1994 - August 1995
Maxus Energy Corporation March 1992 - May 1994
Maxus Energy / Diamond Shamrock Offshore Partners June 1988 - February 1992
Skills
Disaster Recovery, Integration, Data Center, Project Planning, Active Directory, Enterprise Software, Information Technology, Management, Servers, Troubleshooting, Strategic Planning, Networking, Lotus Notes, Customer Service, Capacity Planning, Microsoft Office, Change Management, Strategy, Consulting, Leadership, Project Management
Education
Colorado School of Mines 1987 — 1988
Course work completed for Master of Science (MS) in Petroleum Engineering
Colorado School of Mines 1982 — 1987
Bachelor of Science (BS), Petroleum Engineering
Film Otus February 2011 - Present
Freelance May 2008 - Present
Staebel Images January 2008 - Present
Adore Creative November 2011 - August 2012
Radio Shack November 2007 - May 2008
Sprint Nextel 2007 - 2008
Skills
Writing, Film Production, Pro Tools, Final Cut Pro, Adobe Creative Suite, Budgets, Movie Magic, Producing, Post Production, Avid, Entertainment, Sound, Lighting, Final Draft, DVD Studio Pro, Final Cut Studio, Production Managment
Education
Columbia College Chicago 2008 — 2011
Bachelors, Fine Arts; Producing
Comcast April 2010 - Present
Site Link Wireless/Sprint Nextel CNS October 2008 - July 2009
Sprint April 1998 - August 2008
Sprint Nextel 1998 - 2008
Skills
Customer Relations, Program Management, Deployment, Testing, Requirements Analysis, Wireless, Vendor Management, Telecommunications, Call Center, Cross-functional Team..., Process Improvement, Team Building, Process Development, Product Management, Operations Management, Product Development, Problem Solving, Quality Assurance, Business Analysis, Team Management, Mentoring, Product Launch, Change Management, Customer Service, PMP, VoIP, Access, Vendor Relations, Cost Reduction, Wireless Networking, Software Development, Cellular, Coaching, Vendor, SDLC, Documentation, Analysis, Customer Experience, Project Planning, CDMA, Team Leadership, Mobile, Integration, Project Implementation, Service Delivery, MS Project, PMO, Project Delivery, Broadband, Troubleshooting
Education
Colorado State University 2011 — 2014
BS
University of Phoenix 2006 — 2008
AA
University of Northern Colorado 1993 — 1996
Datavail June 2011 - Present
Ally Financial Inc. August 2010 - June 2011
ADP Virtualedge, Inc May 2008 - August 2010
Sprint Nextel October 2002 - May 2008
ContiMortgage Corporation November 1996 - October 2002
Skills
SQL Server 2000-2008, SQL database design, SQL Tuning, Data Warehousing, SSAS, SSIS, SSRS, Database Design, Data Mining, Business Intelligence, C#, VB.NET, Business Intelligence..., Documentation, Capacity Planning, Data Migration, KPI, SQL Server, Visual Studio, Windows, SQL, Microsoft SQL Server, Performance Tuning, Analysis Services, SharePoint, T-SQL, Software Documentation, PL/SQL
Education
Colorado Technical University 2009 — 2010
BSBA, Information Technology
Sprint Nextel 2010 - Present
Sprint October 1986 - April 2009
Sprint 1986 - 2009
Skills
Project Management, Telecommunications, Wireless, Troubleshooting, Microsoft Office, Program Management, Team Leadership, Product Management, Mobile Devices, Customer Satisfaction, VoIP, Team Building, Account Management, Visio, Service Delivery, Customer Service, Sales, Networking, Leadership, Vendor Management, Management, Call Centers, Process Improvement, Managed Services, MPLS, Solution Selling, Ethernet, Unified Communications, T1
Education
Colorado State University 1982 — 1986
Bachelor of Arts, Speech Communication, Sociology & Social Science
Farmers Insurance September 2008 - Present
Sprint Nextel September 2007 - October 2008
Colorado Technical University August 2005 - May 2008
Worlds of Fun February 2007 - August 2007
Education
Colorado Technical University 2005 — 2009
AAS, Business Management
MetroPCS July 2006 - October 2014
Sprint Nextel 2003 - 2006
RadioShack 1988 - 2003
Skills
P&L Management, Leadership, Account Management, Marketing, Customer Retention, Sales Operations, Sales Management, Direct Sales, Sales, Retail
Education
Florida State University
Bachelor's Degree, Business Management / Marketing
Columbia College Chicago
Communications
Stonegate Mortgage Corporation (NYSE: SGM) October 2014 - Present
Gateway Mortgage Group May 2014 - October 2014
WestStar Mortgage April 2013 - May 2014
Supreme Lending October 2012 - April 2013
Southwest Funding June 2010 - October 2012
Sprint Nextel October 2005 - September 2010
Supreme Lending February 2002 - October 2005
Skills
Mortgage Lending, Mortgage Banking, Refinance, FHA, Loan Origination, Loans, Residential Mortgages, Credit, First Time Home Buyers, Real Estate, VA loans, Sales Management, Credit Analysis, Referrals, USDA, Reverse Mortgages, Mortgage Marketing, Investment Properties, Underwriting, Short Sales, Government Loans, FHA financing, REO, Sales, Certified Mortgage..., Construction Loans, Foreclosures, VA Loans
Education
Collin County Community College 2000 — 2003
Associate's degree, Selling Skills and Sales Operations
Old Dominion Freight Line February 2010 - Present
Yellow Roadway Corporation (YRC) July 2005 - February 2010
News 9 San Antonio January 2003 - July 2005
KFDA-TV CBS February 2001 - January 2003
Sprint Nextel April 1999 - February 2001
MCI Worldcom Corporation March 1997 - April 1999
Skills
Sales, LTL, Truckload, Logistics, Cold Calling, Negotiation, Sales Operations, Trucking, Transportation..., Pricing, Freight, 3PL, Container, Operations Management, Air Freight, Customer Service, Freight Forwarding, Leadership, Logistics Management, Strategic Planning, Team Building, Transportation
Education
Colorado State University 1993 — 1997
Bachelor of Arts, Communications
Colorado State University
Bachelor's degree, Broadcast Journalism
Baker Tilly Virchow Krause, LLP April 2015 - Present
Capital One October 2011 - April 2015
Ericsson May 2007 - October 2011
Sprint Nextel May 2006 - May 2007
Cricket Communications November 2005 - May 2006
TeleworX May 2005 - November 2005
All Business Solutions September 2004 - May 2005
Colonial Properties Trust January 2004 - September 2004
Skills
Agile Project Management, Certified Scrum Master..., Clarity, MS Project, Knowledge Management, Knowledge Transfer, Scope Management, Cost Management, Integration Management, Risk Management, Quality Management, Procurement Management, Strategic Planning, Solutions Development, Process Improvement, Agent Training, Stakeholder Management, Communications..., Waterfall Project..., Project Implementation, Vendor Management, Cross-functional Team..., Virtual Teams, Proposal Creation, Deployment, Change Control, Project Budgets, Site Development, Logistics, Supplier Management, Performance Management, PMI, Department Budgeting, Project Management, Procurement, Program Management, Integration, Training, Budgets, Change Management, Management, System Deployment, Analysis, Telecommunications, Proposal Writing, PMP, Project Portfolio..., Requirements Gathering, Deejaying, PMO
Education
St. Edward's University 2008 — 2010
Masters of Science, Project Management
Colorado Technical University 2006 — 2007
Bachelor's of Science, Business Administration w/ concentration in Project Management
University of Central Florida 2001 — 2005
N/A, Business Administration
SAP May 2015 - Present
Client XAFR January 2015 - April 2015
Sprint Nextel July 2003 - December 2014
Nextel Communications,Colorado Housing & Finance Authority April 2001 - July 2003
Skills
Telecommunications, Wireless, Vendor Management, Integration, Unix, IP, Wireless Networking, Troubleshooting, Testing, Switches, TCP/IP, VoIP, CDMA, Technical Support, Cisco Technologies, SAP ERP, SAP MM, SAP Implementation, ASP, ASP.NET, Java, XML, Oracle SQL Developer, Microsoft SQL Server, Visual Studio, Requirements Analysis, Networking, SDLC, Databases, Business Analysis, Program Management, ERP, Project Management, Software Project..., Oracle, Data Warehousing, Process Improvement, Data Migration, Software Documentation, Consulting, Business Intelligence, Visio, SQL, Business Process, Enterprise Architecture, PMP, Leadership, Cloud Computing, IT Service Management, Solution Architecture
Education
Colorado Technical University 2000 — 2001
Master's Degree, M.S., Management - Information Technology
SigmaPro Engineering & Mfg, LLC April 2015 - Present
Nextel November 2014 - April 2015
Sprint September 2007 - November 2014
Sprint Nextel April 2005 - September 2007
Skills
Supply Chain Management, Product Management, Mobile Devices, Operations Management, Forecasting, Cross-functional Team..., Program Management, Telecommunications, Cellular Communications, Business Development, Team Leadership, Vendor Management, 4G, CDMA, Wireless, Customer Satisfaction, B2B, LTE, Strategic Partnerships, Project Management, Process Improvement, Contract Negotiation, VoIP, Salesforce.com, Logistics Management, Competitive Analysis, Customer Experience, Product Marketing, Troubleshooting, Account Management, Call Centers, Business Analysis, Customer Retention, Strategy, Business Process..., Training, Solution Selling, Analysis, Sales Operations, Team Building, Cross Functional Team..., Start-ups, CRM, Sales Management, Leadership, Product Development, Management
Education
Columbia College 2000 — 2001
Business Administration and Management, General
Liberty University 1998 — 1999
Psychology
Cochlear April 2011 - Present
Vemma May 2012 - Present
Sprint Nextel March 2008 - April 2011
Spherion Corporation January 2006 - March 2007
Service Corporation International October 2003 - December 2005
TouchPoint Solutions July 2000 - July 2002
Promise Keepers September 1996 - April 2000
Denver Seminary April 1993 - June 1996
Skills
Leadership, Fundraising, Marketing, Strategic Planning, Organizational..., Public Speaking, Non-profits, Customer Service, Event Planning, Coaching, Team Leadership, Project Planning, Healthcare, Nonprofits, Outlook, Proposal Writing, Event Management, Process Improvement, Marketing Communications, Account Management, Editing, New Business Development, Research, Supervisory Skills, Administration, Microsoft Word, Grants, Grant Writing, PowerPoint, Technical Writing, Business Strategy, Microsoft Excel, Planning, Writing, Copy Editing, Customer Relations, Proofreading, Excel, Word, Market Planning, Data Analysis, Documentation, Medical Devices, Nutrition, Social Networking, Recruiting, Analysis, Time Management, Sales, Training
Education
Denver Seminary 1993 — 1996
Master of Divinity (MDiv)
University of Colorado Denver 1986 — 1988
MURP
Colorado State University 1981 — 1986
BFA
Sprint December 2011 - Present
Sprint Nextel November 2008 - December 2011
Sprint Nextel April 2006 - November 2008
Sprint February 2004 - April 2006
Sprint October 2002 - February 2004
Computer Task Group September 2001 - October 2002
eLoyalty Corporation November 2000 - September 2001
First Tennessee Bank N.A. Telecommunications January 1994 - November 2000
Skills
ITIL Foundation..., HP Asset Manager 9.X..., Genesys Certified..., Genesys Certified..., OS - Windows, UNIX,..., DATABASE - Oracle, SQL..., ETL - HP Connect-IT,..., WEB SERVER -..., LANGUAGES/SCRIPTING -..., CRM, SDLC, Disaster Recovery, Data Center, Management, Security, Analysis, Project Management, Software Development, Program Management, ITIL, Software Documentation
Education
Colorado State University 2014 — 2016
Master's Degree
University of Tennessee-Knoxville 1990 — 1994
Bachelor's Degree
DLT Solutions July 2015 - Present
Micro Focus July 2013 - July 2015
Sprint Nextel January 2008 - July 2013
Sprint Nextel July 2007 - December 2007
Sprint Nextel April 2006 - June 2007
Cellular One February 2004 - March 2006
Skills
GROW Coaching, Group Presentations, Training & Development, Consultative Selling, Root Cause Analysis, Solution Selling, Communication Skills, Qualifying Prospects, Personal Development, Coaching, Direct Sales, Selling, Employee Training, Management, Strategy, Sales Process, Sales Operations, Training, Leadership, Sales, Account Management, Salesforce.com
Education
Colorado State University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
West Virginia University 2005 — 2007
Masters, Education
Marshall University 1999 — 2003
BA, History
Pacific Dental Services April 2012 - August 2014
United Health Group, Prescription Solutions October 2010 - April 2012
Sprint Nextel May 2007 - March 2010
iParadigms, LLC September 2001 - May 2006
California State University East Bay August 1999 - April 2001
Whittier College August 1997 - July 1999
Colorado State University August 1992 - July 1994
Skills
Leadership Development, Student Affairs, Organizational..., Program Management, Workshop Facilitation, Student Development, Career Counseling, Adult Education, Talent Development, Training Delivery, Training, Coaching, Talent Management, Curriculum Design, Change Management, Academic Advising, Management, Technical Training, E-learning Development, Instructional Design, Needs Analysis, Instructional Technology, Educational Technology, Performance Management, Succession Planning, Course Development, Team Management, Administration, Instructor-led Training, Learning Management, Online Training, Distance Learning, ADDIE, Web-based Training, Performance Consulting, Curriculum Development, Blended Learning..., Classroom Instruction, Learning Technology, E-Learning
Education
University of Northern Colorado 1994 — 1997
Ph.D., Educational Leadership
Colorado State University 1987 — 1989
M.Ed., Student Affairs in Higher Education
University of California, Davis 1980 — 1985
B.A., Psychology
Cardinal Health November 2014 - Present
Nexius September 2013 - November 2014
Ernst & Young February 2011 - July 2013
SecureState September 2009 - August 2010
Sprint Nextel June 2004 - September 2009
LDMI Telecommunications October 2000 - June 2004
ICG Communications, Inc. June 1997 - October 2000
Skills
Vendor Management, Management, CRM, Project Planning, Customer Service, Project Coordination, Project Management, Team Leadership, Leadership, Resource Management, Telecommunications, Software Documentation, SharePoint, Strategy, MS Project, Program Management, Security, Training, Salesforce.com, Budgets, Enterprise Software, Business Process..., Relationship Management, Business Process, PMO, Disaster Recovery, Team Building, Human Resources, IT Strategy, Business Analysis, Process Improvement, Troubleshooting, Change Orders, Microsoft Project, Wireless, Networking, Account Management
Education
Colorado Technical University 2008 — 2009
Master
University of Phoenix 2003 — 2007
Masters
University of Phoenix 1998 — 2003
Bachelor of Science in Business
FAA January 2012 - Present
AT&T Mobility September 2010 - December 2011
U.S. Cellular March 2005 - May 2010
AAA CHICAGO MOTOR CLUB September 2002 - September 2004
MCI Worldcom Wireless April 2000 - September 2002
Sprint Nextel November 1999 - April 2000
Skills
Program Management, Call Center, Training, Access, Troubleshooting, Customer Service, Quality Assurance, Management, Outlook, Technical Support, Networking, Team Building, Call Centers, Employee Training, Microsoft Office, Project Management, Telecommunications, Wireless, Coaching, Software Installation, Project Planning, Team Leadership, Microsoft Excel, Business Analysis, Testing, Account Management, Integration, Analysis, Microsoft Word
Education
Colorado Technical University 2010 — 2014
Bachelors of Science, Data Management
Sprint Nextel August 2006 - Present
First Data Corporation 2002 - 2006
PSA 1999 - 2002
Skills
Telecommunications, Call Center, Wireless, Cross-functional Team..., Business Analysis, Process Improvement, Mobile Devices, Program Management, Account Management, Team Leadership, Visio, Financial Analysis, Call Centers, Business Process, Project Management
Education
University of Colorado at Colorado Springs 1996 — 1998
Bachelor's degree, Business Administration and Management, General
Colorado Mesa University 1994 — 1996
BS, Business
H&R Block September 2015 - Present
StatStuff, Inc. September 2011 - Present
Sprint Nextel November 2008 - September 2015
Sprint November 2008 - June 2010
YRC Freight 2006 - 2008
DFAS 2004 - 2006
DFAS 2003 - 2004
DFAS 1998 - 2003
DFAS 1996 - 1998
Equifax 1994 - 1996
Skills
Six Sigma, Process Improvement, Lean Tools, Mentoring, Training, Root Cause Analysis, Program Management, Team Building, Analysis, Change Management, Management, Continuous Improvement, Project Planning, Leadership, Lean Manufacturing, Business Strategy, Operational Excellence, Business Process..., Call Centers, Cross-functional Team..., Customer Satisfaction, Process Engineering, Quality Assurance, Strategic Planning, Coaching, Operations Management, Telecommunications, Management Consulting, Leadership Development, Lean Six Sigma, Black Belt, Teaching, Public Speaking, Public Lectures, Lean Management
Education
Webster University 1998 — 2000
MA, Mgmt Info Systems (MIS)
Columbia College 1994 — 1996
BS, Business Admin & Accounting
Shaheen Moving & Storage February 2012 - Present
Verizon Wireless January 2008 - August 2011
Sprint Nextel February 2004 - November 2007
Sanabel Bakery April 1999 - January 2004
Skills
Sales, Sales Management, Customer Service, Microsoft Excel, Motivation, Account Management, Team Building, Business Development, Cold Calling, Contract Negotiation, Customer Satisfaction, Leadership, Logistics, Management, Negotiation, New Business Development, Operations Management
Education
Colorado Technical University 2007 — 2011
Bachelor, Business Management
First Data Corporation August 2014 - Present
WorldRemit Ltd April 2014 - August 2014
Nordstrom August 2012 - April 2014
Western Union October 2005 - October 2011
Sprint Nextel 2001 - 2005
Skills
Risk Management, Process Improvement, Microsoft Excel, Financial Analysis, Analysis, Customer Service, Banking, Fraud, Project Management, Financial Services, Internal Audit, OFAC, Access, Leadership, Forecasting, Finance, Data Analysis, Payments, Auditing, Call Centers, Business Analysis, Management
Education
University of Denver 1998 — 2005
Masters, Telecommunications
Colorado State University 1991 — 1995
Bachelors, Political Science
North Coast ExecuSearch, Inc July 2012 - Present
FantasyTrade411.com December 2011 - June 2012
Torch Group, Inc. November 2010 - January 2012
Endevis June 2008 - November 2010
Network Technologies Inc September 2006 - March 2008
Sprint Nextel December 2001 - November 2005
Skills
Sourcing, Microsoft Office, Online Research, Recruiting, Executive Search, Employee Benefits, Applicant Tracking..., Talent Acquisition, Technical Recruiting, Employee Relations, Cold Calling, Human Resources, Talent Management, Contract Recruitment, Onboarding, Technical Support, Writing, Staffing Services, Temporary Placement, College Recruiting, Interviews, Internet Recruiting, Training, Benefits Negotiation, Resume Writing, Employer Branding, Screening Resumes, Vendor Management, Temporary Staffing, Screening, Search, Permanent Placement, HRIS, Personnel Management, Workforce Planning, Hiring, Social Networking, Recruitment Advertising, Succession Planning, Career Development, Career Counseling, New Hire Orientations, Strategic Sourcing, Sales, Job Descriptions, Leadership, Time Management, Taleo, Employee Training
Education
Stony Brook University 1999 — 2000
BA, Philosophy
Front Range Community College 1998 — 1999
AA, Liberal Arts
Colorado State University 1995 — 1997
Liberal Arts
Steamboat Springs High School 1991 — 1995
High School
Samsung Telecommunications America December 2013 - Present
Sprint Nextel August 2011 - October 2013
Sprint January 2009 - August 2011
Sprint January 2006 - January 2009
Sprint August 2004 - 2006
Skills
Wireless, Telecommunications, Salesforce.com, Customer Satisfaction, Sales Operations, Mobile Devices, Account Management, Customer Retention, Customer Service, Sales, Solution Selling, Vendor Management, Sales Management, Direct Sales, Cross-functional Team..., Sales Process, Customer Experience, B2B, CRM, Product Management, Managed Services, Team Leadership, Selling, Cold Calling, SaaS, Competitive Analysis
Education
Columbia College
BSBA
University of Missouri-Columbia
Ericsson September 2009 - Present
Sprint Nextel April 2008 - September 2009
Sprint April 2006 - April 2008
Nextel Partners September 2001 - April 2006
Education
Colorado Technical University 2006 — 2008
ResponsePoint September 2013 - Present
Specialized Loan Servicing November 2012 - May 2013
Adventura Technologies Group January 2012 - October 2012
TIAA-CREF October 2011 - December 2011
Johns Manville December 2005 - May 2011
Sprint Nextel June 2003 - February 2005
Level 3 Communications June 1998 - May 2003
Skills
Access, SQL, Microsoft Office, Microsoft SQL Server, Databases, Database Design, Relational Databases, Relational Data Modeling, Data Analysis, Unix Shell Scripting, ClearCase, Visual Basic, Remedy Ticketing System, Oracle 9i, PL/SQL, SharePoint, Doors, Workbench, Object Oriented Design, OO Software Development, VBA, VBScript, Java, JavaScript, Business Intelligence, Software Development, Visio
Education
Regis University 2000 — 2005
MS, Computer Information Systems
Colorado State University 1995 — 1999
BS, Computer Informations Systems
tw telecom February 2014 - Present
tw telecom June 2006 - February 2014
Level 3 Communications August 2005 - June 2006
Level 3 Communications November 2003 - August 2005
Level 3 Communications September 2001 - November 2003
360networks October 2000 - June 2001
Sprint Nextel February 1993 - February 1994
Sprint Nextel October 1986 - February 1993
Skills
Dark Fiber, Long Distance, Metro Ethernet, MPLS, PRI, Managed Services, TDM, Ethernet, Carriers, IP Transit, T1, Unified Communications, Telecommunications
Education
Colorado State University 1979 — 1982
Bachelor of Science (BS), Parks, Recreation and Leisure Studies
Networkers Telecom May 2014 - Present
Tempest Telecom Solutions July 2013 - April 2014
Currently Seeking a New Challenge/Assignment June 2013 - July 2013
Commdex Consulting March 2010 - June 2013
Sprint Nextel July 2005 - September 2009
Nextel July 2001 - August 2005
Skills
Cross-functional Team..., Program Management, Project Management, Vendor Management, Integration, CRM, PMP, Telecommunications, Wireless, Team Leadership, Process Improvement, Strategy, Product Management, Salesforce.com, Strategic Planning, Business Intelligence, Quality Assurance, Enterprise Software, Management, Mobile Devices, Leadership, Product Development, Project Planning, Business Process, Training, RF, PMO, LTE, 4G, Cellular Communications, Testing, Consulting, CDMA
Education
Project Management Institute 2004 — 2004
PMP Certification, Project Management
Motorola iDEN Systems School 2001 — 2001
iDEN Systems Technology Certificate, Telecommunications Technology, Certificate
Colorado State University 2000 — 2000
Telecommunications Certification, Telecommunications, Networks
Douglas College 1975 — 1977
Bachelor of Arts Studies, Criminology, Psychology
Lord Tweedsmuir 1972 — 1974
High School Diploma, Biology, General Studies
Sprint Nextel July 2000 - Present
Washington Mutual Card Services (formerly Providian Financial) 1997 - 2000
Enterprise Rent-A-Car 1993 - 1997
Skills
Call Center, Management, Cross-functional Team..., Wireless, Building Relationships, Account Management, M2M, Analysis, Solution Selling, Go-to-market Strategy, Customer Retention, Selling, Call Centers, Salesforce.com, Sales Operations, Contract Negotiation, CRM, Sales, Customer Satisfaction, Direct Sales, B2B, Telecommunications, Sales Management, Leadership, CDMA, SaaS, Strategy, Managed Services, 4G, Team Management, Sales Process, Mobile Devices, VoIP, Cloud Computing, Cold Calling, Strategic Partnerships, Customer Experience, Pre-sales, Channel Partners, Unified Communications, Vendor Management, Mobile Technology, Cellular Communications, Enterprise Software, MPLS, Product Marketing, IP, Networking, Professional Services, WiMAX
Education
Colorado State University 1990 — 1991
Masters, Business Administration
Duke Corporate Education 2012 — 2013
Management Leadership Program
University of Northern Colorado 1987 — 1990
B.S., Management
CSC February 2010 - Present
Sprint Nextal 2006 - 2010
Sprint Nextel 2001 - 2006
Sprint 2000 - 2001
Skills
PL/SQL, SQL, Requirements Analysis, Business Intelligence, Databases, Microsoft SQL Server, Business Analysis, Data Mining, Access, XML, Telecommunications, Data Analysis, Troubleshooting, Process Improvement, Data Warehousing, Database Design, Cellular Communications, Wireless, Oracle, Data Modeling, Visio, SSIS, SDLC, Requirements Gathering, Integration, T-SQL, Crystal Reports, Software Development, SSRS, Systems Analysis, SharePoint
Education
Colorado State University 1979 — 1984
Bachelor of Arts (B.A.), Metalsmithing
Sprint Nextel Communications 2006 - Present
Sprint Nextel February 1999 - Present
Sprint July 2009 - April 2014
Skills
Credit, Process Improvement, Account Management, Telecommunications, Business Analysis, Vendor Management, Call Centers, Call Center, Sales, Customer Experience, Cross-functional Team..., Salesforce.com, Customer Satisfaction, Customer Retention, CRM, Forecasting, Management
Education
Colorado State University 1994 — 1999
Bachelor of Science (BS)
Colorado State University 1994 — 1999
Bachelor of Applied Science (BASc), Geology/Earth Science, General
Sprint Nextel July 2007 - Present
Avanade 2004 - 2007
Skills
Microsoft SQL Server, SSIS
Education
Colorado School of Mines 1980 — 1984
PorchLight Real Estate Group June 2015 - Present
RE/MAX Professionals DENVER January 2014 - June 2015
Work with the J Whitney Crew February 2006 - 2015
J Whitney Crew February 2013 - January 2014
Sprint Nextel February 2004 - March 2006
iXL May 1999 - September 2000
Skills
Network Marketing..., working mother, stay at home mom, Independent Consultant, Wellness, Public Speaking, Coaching, Healthcare, Customer Service, Strategic Planning, Leadership Development, Team Building, Teaching, Sales, Microsoft Office, Social Media
Education
Colorado State University 1992 — 1996
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
ServiceSource 2012 - Present
Army National Guard 1990 - Present
CenturyLink - Formerly Qwest 2004 - 2012
Sprint Nextel 2002 - 2004
Level 3 Communications 2000 - 2001
U S WEST (Long Distance and !nterprise Networking) 1998 - 2000
MCI 1991 - 1996
Education
Colorado State University 2007 — 2009
M.Ed, Organizational Performance and Change
Villanova University 2006 — 2006
Project Management
University of Northern Colorado 1995 — 1997
BA, Communication
Sprint Nextel 2011 - Present
Sprint August 2000 - Present
Sprint Nextel 2000 - Present
Sprint Nextel 1998 - 2011
Sprint Nextel 1998 - 2011
Skills
Network Design, Network Security, CALEA, Network Engineering, IP, Wireless, Juniper, Network Architecture, Computer Network..., Telecommunications, Cisco Technologies, VoIP, Switches, Routing, Firewalls, Routers, TCP/IP, Troubleshooting
Education
Colorado State University 1984 — 1985
Sprint Nextel January 2004 - Present
Nextel March 2001 - January 2004
Education
Colorado State University
Verizon Wireless July 2009 - Present
Village of Sugar Grove 2011 - 2015
Comcast Corporation February 2008 - December 2009
US Cellular September 2005 - 2008
Sprint Nextel 2001 - 2005
Nextel Communications 1996 - 2005
Education
Columbia College Chicago 1988 — 1990
BA-Fine Arts, Radio
Hersey 1979 — 1983
Blue Cross and Blue Shield of Kansas City June 2010 - Present
Sprint Nextel May 2002 - February 2010
IBM Global Services 2004 - 2005
Skills
Visio, Business Analysis, PMP, Unix, Software Documentation, Vendor Management, Data Warehousing, Requirements Analysis, Integration, SDLC, Data Analysis, PMO, SharePoint, Requirements Gathering, Software Project...
Education
Columbia College
BA, Business / Finance and Psychology
Sprint 2008 - Present
Sprint Nextel February 2007 - May 2008
Sprint February 2006 - February 2007
Skills
Mobile Devices, Cross-functional Team..., Telecommunications, Vendor Management, CDMA, VoIP, Program Management, Sales Management, Wireless, Solution Selling, Managed Services, Customer Service, Direct Sales
Education
University of Phoenix 2012 — 2013
Master's Degree, Health/Health Care Administration/Management
University of Phoenix 2011 — 2012
Master's Degree, Human Resources Management and Services
University of Phoenix 2006 — 2008
MBA, Business
Colorado State University 1994 — 1998
Bachelor of Science (B.S.), Equine Science- Industry Concentration
Siemen Government Servies June 2009 - Present
Sprint-Nextel 2001 - 2007
Nextel Partners 2001 - 2007
Sensis Corporation 1996 - December 2001
Education
Columbia College 1992 — 1996
Xecunet, LLC September 2014 - Present
Sales Focus Inc 2013 - September 2014
Cantada Engineering 2008 - 2013
DRT 2004 - 2008
Sprint Nextel 2002 - 2004
L-3 Communications 2000 - 2002
Superior Technical Resources 1998 - 1999
Air Force Space Command 1994 - 1998
Skills
Program Management, Business Development, Systems Engineering, Telecommunications, Wireless, Leadership, Solution Selling, DoD, VoIP, SaaS, Cloud Applications, Sales Management, Integration, Testing, Information Assurance, Government Contracting, Team Leadership, Earned Value Management, Sales Operations, Military, PMP, Security Clearance, Salesforce.com, Management, Data Center Management, Cloud Computing, Data Center, Strategic Partnerships, Unified Communications, Data Center Colocation, Sales, Strategic Planning, Information Technology
Education
Colorado Technical University 2007 — 2008
MS, Program Management
Ericsson November 2012 - Present
Northrop Grumman Information Systems July 2010 - November 2012
Northrop Grumman Information Systems September 2008 - July 2010
Sprint Nextel June 2006 - September 2008
Sprint 2003 - 2006
Sprint 2000 - 2003
USDA-NRCS 1997 - 2000
Skills
CISSP, Business Continuity, Security, Information Security, Disaster Recovery, Computer Security, Risk Management, Security Clearance, Vendor Management, Physical Security, CISA, Management, Networking, Information Assurance, Leadership, Security Operations, Network Security, Information Security..., Telecommunications, CISM, Enterprise Architecture, Vulnerability Assessment, PCI DSS, Intrusion Detection, Government Contracting, Security+, Security Architecture..., DoD, Vulnerability Management, Data Security, IDS, Network Architecture, Cyber Security, Security Management, Security Audits, Risk Assessment, ISO 27001
Education
Colorado State University
MBA, Business
Thomas Edison State College
BS, Business Administration / CIS
AT&T May 2014 - Present
AT&T February 2013 - Present
AT&T December 2008 - Present
ServiceMagic 2007 - 2008
Sprint Nextel January 2004 - December 2007
Skills
Retail, Sales Management, Team Leadership, CRM, Inventory Management, Telecommunications, Solution Selling, Sales Operations, Situational Leadership, Strategic Communications, Technical Leadership, B2B Sales, Sales Execution, Direct Sales, Team Management, Coaching, Strategic Leadership, Competitive Analysis, Management, Sales, Wireless, Leadership, Account Management, Customer Retention, Cross-functional Team..., Hiring
Education
Colorado State University-Global Campus 2010 — 2013
Bachelor of Science (B.S.), Public Managment, 4.0
Metropolitan State College of Denver 2008 — 2010
Political Science, Political Science and Government
University of Colorado Boulder 2000 — 2003
Evergreen High School
Geist Global March 2014 - Present
Sprint July 2007 - March 2014
Sprint Nextel 2007 - March 2014
Sprint September 2005 - July 2007
Skills
Project Management, Process Improvement, Cross-functional Team..., Integration, Team Leadership, Team Building, Troubleshooting, Business Process..., Project Delivery, Change Management, Software Project..., Business Process, Account Management, Wireless, Telecommunications, CDMA, Program Management, Call Centers, Wireless Networking, Network Architecture, Management, Mobile Devices
Education
Colorado State University
Bachelor of Science
Colorado State University
BS
Sprint Nextel July 2012 - Present
Ericsson December 2011 - August 2012
CBMS Verizon February 2009 - December 2011
NextG Networks 2008 - 2009
Cricket Communications 2005 - 2007
Cricket Communications 2005 - 2007
Nextel 2003 - 2005
Skills
Content Management, LTE, 4G, Wireless, Telecommunications, RAN, UMTS, Construction Management, Cellular Communications, 3G, Microwave, GSM, RF, Mobile Devices, WiMAX, CDMA, WiFi, Fiber Optics, Optical Fiber, RF Engineering
Education
Colorado State University-Pueblo 1979 — 1981
Comcast April 2012 - Present
Sprint Nextel September 2007 - April 2012
Nextel 1998 - 2008
Sprint Nextel January 2003 - September 2007
Sprint Nextel March 2001 - January 2003
Nextel Communications January 1998 - May 2001
Skills
Vendor Management, Call Center, Wireless, Telecommunications, Process Improvement, Customer Satisfaction, CDMA, VoIP, Cross-functional Team..., PMP, Troubleshooting, Program Management, Customer Experience, Project Management, 4G, T1, Call Centers, CRM, Mobile Devices, Business Process, Project Planning, Service Delivery, System Deployment, Outsourcing, SDLC, Integration, Leadership, IP, Team Leadership, Customer Retention, Cellular Communications, Network Design, Salesforce.com, GSM, Project Portfolio..., Business Analysis, Wireless Networking, RF, Management, Business Process..., Software Documentation, Product Management, LTE, Telephony, Computer Network..., Mobile Technology, Ethernet, Visio, PMO, Broadband
Education
Colorado State University-Global Campus 2014 — 2017
Masters of Project Management, Project Management
University of Phoenix 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Psychology, 3.5
University of Phoenix 2009 — 2012
Associate of Science (A.S.), Health/Health Care Administration/Management
Embarq/CenturyLink May 2006 - October 2009
Lees Summit Baseball Association 2004 - 2008
Sprint Nextel 1980 - 2006
Skills
Telecommunications, Vendor Management, PMP, Program Management, Requirements Analysis, Leadership, Management, Requirements Gathering, Project Management, Software Development, Team Building, Integration, Strategy, SDLC, Process Improvement, Visio, PMO, Business Process..., Business Analysis, Cross-functional Team...
Education
Ottawa University 1980 — 2002
Business Administration
University of Missouri-Kansas City 1970 — 1971
Pysical Education
Colorado State University-Pueblo 1969 — 1970
Physical Education
Iris Grant Designs October 2008 - Present
T-Mobile USA June 2006 - October 2008
Sprint Nextel October 2004 - June 2006
Nextel January 2003 - October 2004
Nextel October 2001 - January 2003
Nextel November 2000 - October 2001
Nextel September 1999 - November 2000
Nextel February 1999 - September 1999
Nextel September 1997 - February 1999
Skills
Management, SDLC, Troubleshooting, Software Documentation, Technical Support, Cisco Technologies, Testing, Requirements Analysis, Training, Vendor Management, Telecommunications, Visio, Integration, Call Centers
Education
Colorado Technical University 2011 — 2013
Master of sc, Computer and Information Systems Security/Information Assurance
Colorado Technical University 2011 — 2013
Master of sc, Computer and Information Systems Security/Information Assurance
Morehouse College 1991 — 1996
Bachelors, Businesss Administration and Management
vXchnge May 2015 - Present
SunGard Availability Services September 2004 - May 2015
SunGard Availability Services January 2004 - May 2015
SunGard January 2004 - May 2015
Sprint January 2002 - January 2004
Sprint January 1996 - January 2004
Sprint 1996 - 2004
Sprint-Nextel 1996 - 2004
Sprint January 2000 - January 2002
Sprint January 1999 - January 2000
Skills
Data Center, Disaster Recovery, Business Continuity, Vendor Management, WAN, Managed Services, Telecommunications, Change Management, Operations Management, Customer Service, CRM, Project Management, System Deployment, Management, Service Delivery, ITIL, Integration, Cloud Computing, Troubleshooting, Solution Architecture, Networking, Enterprise Software, IT Strategy, Professional Services, IT Management, Solution Selling, Training, Process Improvement, IT Service Management, Switches, Security, Program Management, IT Operations, Virtualization, Cisco Technologies, Outsourcing, Computer Network..., Team Management, PMP, Storage, VMware, SaaS, VoIP, Information Technology, Infrastructure
Education
Columbia College 1993 — 1995
Bachelor of Science, Pre-Law
University of Missouri-Columbia 1989 — 1993
Non degree study, Engineering
Festus 1980 — 1989
High School Diploma
The Coca-Cola Company October 2014 - Present
The Coca-Cola Company March 2012 - October 2014
Sprint Nextel July 2011 - August 2012
Mid America Wireless December 2006 - July 2011
Culligan International June 2006 - December 2006
Skills
Strategic Planning, Problem Solving, Microsoft Office, Budgeting, Word, Team Leadership, Leadership Development, Sales Management, Customer Satisfaction, Training, Budgets, Inventory Management, Retail, Team Building
Education
Columbia College 2009 — 2013
Business
Kaw Valley Green Houses April 2011 - June 2011
Internal Revenue Service January 2010 - June 2010
Sprint Nextel December 2006 - March 2009
Education
Colorado State University 1962 — 1968
B.S., Secondary Education (Mathematics)
Delta Industries Inc April 2013 - Present
Delta Industries Inc April 2013 - Present
American Veteran Lock and Garage Door Repair 2003 - Present
Sprint Nextel June 2011 - December 2012
AIU Online October 2008 - March 2011
American Intercontinental University 2008 - 2011
Skills
Student Financial Aid, Sales, Marketing, B2B, Team Building, Leadership, Microsoft Office, Training, Leadership Development, Team Leadership, Customer Satisfaction, Account Management, Customer Retention, Salesforce.com, Conflict Resolution, Employee Training, Adult Education, Higher Education, Direct Sales, PeopleSoft, Marketing Strategy, Cold Calling, Organizational..., Customer Service, Time Management
Education
Colorado Technical University 2010 — 2011
AABA, Business Management
MasterCard November 2009 - Present
Sprint Nextel January 2006 - March 2009
JMA Information Technology January 2006 - May 2006
Cargill Meat Solutions February 2004 - October 2005
Skills
Perl, Unix, SQL, Java, Websphere, Solaris, Linux, AIX, XML, Shell Scripting, SOA, Networking, Troubleshooting, Testing, Unix Shell Scripting, Databases, Servers, Java Enterprise Edition
Education
Colorado Technical University 2009 — 2011
BS, Information Technology Software Systems Engineering
State Fair Community College 2000 — 2003
AAS, Computer Information Systems
University of Central Missouri 1998 — 2000
BS, Computer Information Systems
Curran & Associates Attorneys at Law September 2009 - Present
Sprint Nextel May 2004 - July 2008
Education
Columbia College
Midasco, LLC 2015 - 2015
Midasco, LLC 2015 - 2015
Pinnacle Wireless. a Unitek Global Services Company f/k/a Nexlink Global Services, Inc. November 2013 - July 2014
Lancesoft 2012 - 2012
Intelect Corp 2011 - 2012
SPW Group, LLC August 2008 - October 2011
Sprint Nextel 2004 - 2007
Skills
CDMA, LTE, GSM, WiMAX, Wireless, Telecommunications, Mobile Devices, Rollout, iDEN, MapInfo, 3G, 4G, Cellular Communications, Project Management, Vendor Management, Program Management, Customer Service, UMTS, VoIP, Management, Integration, Team Leadership, RF, Leadership
Education
Colorado Technical University
Bachelor of Science (B.S.), Business Administration, Project Management
Sprint September 1998 - Present
Sprint-Nextel 1998 - Present
Sprint 1998 - 2015
Skills
Virtual Training, Training Delivery, Training, Coaching, Leadership Development, Adult Education, Organizational..., Onboarding, Project Management, Curriculum Design, Customer Service, Sales Management, Retail, Instructional Design, Team Building, Team Leadership, Cross-functional Team..., Telecommunications, Cold Calling, Salesforce.com, Direct Sales, Wireless, Leadership, Strategy, Employee Training, Customer Retention, Call Centers, Customer Satisfaction, Needs Analysis, Customer Experience, Instructor-led Training, Performance Consulting, Sales Process
Education
Columbia College 1979 — 1983
Bachelor’s Degree, Business Administration and Management, General, Dean's List
AT&T Mobility October 2009 - Present
Sprint Nextel June 1996 - March 2006
Embarq June 1994 - March 2006
Skills
Customer Service, Call Center, Management, Telecommunications, Customer Satisfaction, Process Improvement, Wireless, T1, Quality Assurance, Billing Systems, Workforce Management, Call Centers, Training, Software Documentation, Leadership, Business Development, Customer Retention, Public Speaking, Program Management, Leadership Development, Team Building
Education
Payne Theological Seminary 2015 — 2018
Master of Divinity (M.Div.), Theological and Ministerial Studies
Colorado Technical University 2006 — 2013
Doctorate, Management
Troy University 2006 — 2006
MSM, Human Resource Management
Shaw University 2002 — 2004
Bachelor of Science, Business Administration
Limestone College 2000 — 2001
BS, Business Administration
Morgan Community College October 2011 - Present
Sprint Nextel October 2009 - May 2011
Western Colorado Health Network January 2008 - September 2008
Colorado Mesa University 2002 - 2006
Education
Mesa State College 2004 — 2007
Bachelors of Applied Science, Business Administration
Mesa State College 2002 — 2004
Associate of Applied Science, Telecommunication Engineering
Arrow Electronics February 2013 - Present
TRS July 2012 - November 2012
Verity Wireless Inc September 2010 - July 2012
The RPA Group August 2008 - April 2010
Sprint Nextel November 2007 - August 2008
Skills
Telecommunications, Strategic Planning, Internal Communications, Customer Relations, Cold Calling, Lead Generation, Team Management, Troubleshooting, Inside Sales, Microsoft Office, CRM software
Education
Columbia Basin College 2005 — 2007
AAS, Business Admin
OtterBox September 2014 - Present
OtterBox February 2012 - September 2014
OtterBox February 2010 - February 2012
Sprint Nextel August 2008 - February 2010
Skills
Workforce Development, Workforce Management, Workforce Planning, Employee Training, Instructor-led Training, Training Delivery, Team Management, Morale, Christian Leadership, Call Center, Training, Call Centers, Customer Service, Customer Satisfaction, Premium Seating, Space Management, Moves Management, Building Relationships, Personnel Management, Customer Retention, Analysis, Sales, Customer Experience, Technical Support, Management, Human Resources, Interviews, Forecasting, Time Management, Process Scheduler
Education
Colorado State University-Global Campus 2012 — 2015
Organizational Leadership, Marketing, Human Resource Management, 3.89
Dayspring Center for Christian Studies 2006 — 2007
Leadership Certificate, Life Coaching
Wine Warehouse June 2014 - Present
NapaCabs June 2009 - June 2014
Sprint Nextel June 2012 - September 2012
Hahm Motorsports November 2006 - June 2009
Hahm Motorsports October 2005 - November 2006
Les Allymes Inc. February 2002 - October 2005
Skills
Event Management, Retail, Negotiation, Market Research, Purchasing, Customer Service, PowerPoint, Online Marketing, Excel, Microsoft Office, Word, Team Building, Event Planning, New Business Development, Microsoft Word, Marketing, Sales, Advertising, Microsoft Excel, Team Leadership, Marketing Strategy, Account Management, Project Management, Sales Operations, Management, Leadership, Sales Management, Project Planning, E-commerce, Business Development, Strategic Planning, Business Strategy
Education
2011 — 2012
Master of Science, Business Management-Project Management
Colorado Technical University 2009 — 2011
Bachelor of Science, Project Management
Mount San Antonio College 1994 — 1997
Associate Degree, Aircraft Maintenance
Dell December 2011 - Present
Spherion June 2011 - December 2011
Sprint Nextel August 2010 - May 2011
Farmers Insurance Group of Companies July 2000 - August 2009
Farmers Insurance Group of Companies July 2000 - July 2004
American Red Cross of Central and Western Oklahoma September 1999 - August 2000
Federal Aviation Administration - FAA May 1998 - September 1999
United States Army Reserve 1992 - 1996
US Army 1989 - 1992
Skills
Troubleshooting, Technical Support, Networking, Windows, Hardware, Claim, Insurance, Call Center, Customer Service, Team Leadership, Liability, Vendor Management, Process Improvement, SDLC, Change Management, Communication Skills, Adaptability, Windows XP Pro, Windows Vista, Windows 7, Citrix, Mainframe, Microsoft Office 2003, Microsoft Office 2007, Active Directory, Cisco VPN, SharePoint, Microsoft Exchange, VMware View, Internet Explorer, Firefox, Remedy Ticketing System, HP Service Manager, Siebel, Help Desk Support, LAN-WAN, TCP/IP, Claim Investigation, Claims Handling, Call Centers, Visio, Analysis, Software Documentation
Education
Colorado Technical University 2008 — 2009
Master of Business Administration (M.B.A.), Human Resources
University of Central Oklahoma 2001 — 2002
Bachelor's Degree, Sociology
Oklahoma City Community College 1997 — 1998
Associate's Degree, Sociology
Honeywell October 2011 - December 2011
EMBARQ August 2004 - June 2009
Sprint Nextel June 2002 - July 2004
Skills
Troubleshooting, Integration, Computer Hardware, Telecommunications, Wireless, Technical Support, Hardware, TCP/IP, Networking, Software Installation, Call Center, Switches, Routers, VoIP, Printers, Customer Satisfaction, Ethernet, Active Directory, Wireless Networking, Operating Systems, Call Centers
Education
Colorado Technical University-Online 2009 — 2012
Bachelor of Science, Information Technology + Security
Park University 1997 — 1998
Associates of Science, Information Systems Technology
Sears Holdings Corporation October 2012 - Present
Sprint Nextel April 2008 - May 2011
Blockbuster June 2007 - January 2008
Reliant Security June 2006 - April 2007
Burger King Corporation May 2006 - June 2006
U-Haul International, Inc. April 2004 - February 2006
United States Air Force July 1999 - July 2003
Skills
Microsoft Office, Customer Satisfaction, Video Games, Troubleshooting, Customer Service
Education
Colorado Christian University 2011 — 2014
Current Student, Biblical Studies
Colorado Technical University 2005 — 2006
Information Technology
Rangeview High School 1995 — 1999
High School Diploma
Sprint Nextel May 2012 - Present
Sprint Nextel September 2010 - June 2012
Sprint Nextel October 2009 - September 2010
Sprint Nextel February 2005 - September 2009
Skills
Troubleshooting, Strategy, Time Management, Telecommunications, CDMA, M2M, Matrix Management, Program Management, Solution Selling, Cellular Communications, Wireless, Networking, Marketing Strategy, Sales Operations, Leadership, Sales, Direct Sales, Team Leadership, B2B, Account Management, Business Intelligence, 4G, Mobile Devices, Customer Retention, Managed Services
Education
Colorado Technical University
Bachelor’s Degree, Business Administration, Management
Colorado Technical University 2007 — 2009
Associate of Science, Business Administration
Colorado Technical University
Professional Certificate, Business Concepts
Colorado Technical University-Online
Professional Certificate, Management
Sprint Nextel May 2010 - Present
Sprint Nextel June 2009 - May 2010
Sprint Nextel November 2006 - March 2009
Education
Columbia College 2011 — 2011
Longview Community College 1994 — 1995
CCT Wireless Inc December 2011 - Present
Sprint Nextel February 2010 - December 2011
Education
Mesa State College
Sprint April 2013 - Present
North Kansas City Hospital September 2012 - April 2013
TEKsystems April 2012 - September 2012
Ericsson September 2009 - March 2012
Sprint Nextel June 2004 - September 2009
Sprint Nextel November 2000 - November 2001
Sprint Nextel October 1998 - November 2000
Sprint Nextel August 1997 - October 1998
Sprint Nextel May 1991 - February 1997
Skills
CompTIA Network+, CompTIA A+ Certification, Type 65 WPM, Have in depth knowledge..., Have created programs..., SSCA SIP Training...
Education
Columbia College Chicago 2010 — 2011
Bachelor's degree, Business Administration, 3.78
Columbia College 2008 — 2009
Bachelor's degree, General Studies, 3.76
Columbia College 2007 — 2008
Associate's degree, General Studies, 3.76
Nippon Express September 2003 - Present
Stream International August 1999 - December 2000
Sprint Nextel August 1998 - August 1999
Mazuma Credit Union October 1996 - October 1998
City of Overland Park October 1995 - September 1996
Skills
Payroll Processing, FMLA Adminstration, I-9 Compliance, Benefits Administration, 401K, Flexible Spending..., Employee Relations..., Workers Compensation, New Hire Orientations, Immigration Issues, Business Visas, Performance Management
Education
Columbia College
Bachelor of Science (BS), Business Administration and Management, General
Rose International May 2011 - Present
Berlin Wheeler July 2008 - June 2009
Sprint Nextel June 2005 - May 2008
Education
Columbia College
Sprint Nextel October 2011 - Present
Sprint Nextel January 2011 - October 2011
Sprint Nextel April 2010 - January 2011
Education
Metropolitan State College of Denver 2007 — 2009
Bachelor of Arts (BA), Journalism
Colorado State University 2004 — 2007
Sprint Nextel October 2011 - Present
Sprint July 2009 - October 2011
Sprint Nextel July 1998 - July 2009
Aquila June 1971 - October 1997
Skills
Vendor Management
Education
Columbia College 1990 — 1993
Bachelor of Science Business Administration (BSBA), Human Resources Management/Personnel Administration, General
Avila College 1977 — 1984
Lansing Correctional Facility August 2014 - Present
Staffing Kansas City December 2013 - June 2014
Caravan Ingredients September 2006 - August 2013
Sprint Nextel June 2004 - August 2006
Sixteenth Judicial Circuit Court. Municipal Division, KCMO September 2001 - June 2004
Skills
Bilingual, Computer Programming,..., Various flavors MS OS..., Exceptional verbal and..., Customer Service, SQL, Unix, Project Management, Access, Troubleshooting, Program Management, Management
Education
Colorado Technical University-Kansas City 2009 — 2012
Criminal Justice, Forensic Cybercrime Investigations
Metropolitan Community College-Penn Valley 1999 — 2001
Associate's Degree, Computer Science; Computer Programming
Sprint Nextel sprintSprint NextelAssistant Store DirectorCircuit City1994 - December 2004
Education
Columbia College Chicago 1981 — 1983
NO, ART
YS consulting July 2012 - Present
Sprint Nextel January 2008 - June 2012
Skills
Retail Sales, Retail Marketing
Education
Colorado Technical University 2010 — 2012
Allied Health Science, Health Services/Allied Health/Health Sciences, General, 4.0