Sprint Nextel
Industry: Telecommunications company
DescriptionSprint Corporation is an American telecommunications company that provides wireless services and is an internet service provider. It is the fourth-largest mobile network operator in the United States and serves 54 million customers as of October 2017. Customer service: 810 1 817-698-4199 Headquarters: Overland Park, Kansas, United States Subsidiaries: Boost Mobile, Virgin Mobile USA, CEO: Michel Combes (May 31, 2018–), Marcelo Claure (Aug 11, 2014–)
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12,495 Sprint Nextel employees in database. Find out everything there's to know about Sprint Nextel employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sprint Nextel Employees
Sprint Wholesale November 2014 - Present
Sprint Wholesale April 2014 - November 2014
Sprint March 2008 - April 2014
Sprint Nextel May 2006 - March 2008
Sprint Nextel June 2003 - April 2006
Sprint October 1996 - May 2003
Sprint Nextel 1999 - 2000
Skills
Wireless, Product Development, CDMA, Mobile Technology, Mobile Devices, LTE, Mobile Communications, Telecommunications, Mobile Applications, Product Management, Location Based Services, Product Lifecycle..., 4G, SMS, Strategic Partnerships, Product Marketing, Strategy, Leadership, Mobile Internet, Android, Competitive Analysis, Marketing Strategy, Mobile Content, Go-to-market Strategy
Education
Ottawa University 1989 — 1994
BA, Biology & Physical Education
Baker University 2001 — 2003
MBA
Seaboard Corporation April 2012 - Present
University of Kansas Hospital November 2010 - April 2012
Tribune Interactive May 2008 - September 2009
Interstate Brands Corporation 2007 - 2008
Sprint Nextel 2005 - 2007
Grafton, Inc. 2004 - 2005
Sprint-PCS 2000 - 2003
Skills
Data Analysis, Database Administration, Computer Science, Project Management, Process Improvement, Value Analysis, SharePoint, ERP, Microsoft Excel, Business Analysis, Management, IT Management, Testing, Access, Business Intelligence, Training, Databases, Leadership, Consulting, Business Process
Education
Baker University 2008 — 2012
Master of Business Administration (MBA), Business
University of Kansas 1996 — 1999
Computer Science, Psychology
Sprint Nextel August 2010 - Present
Sprint Nextel June 2009 - August 2010
Sprint Nextel 2008 - 2009
Sprint Nextel 2007 - 2008
Sprint Nextel 2006 - 2007
Sprint 2004 - 2006
Sprint 2003 - 2004
Sprint 2002 - 2003
Sprint 2002 - 2002
Sprint 2000 - 2002
Skills
Product Development, Strategy, Product Management, Wireless, Product Marketing, Mobile Devices, Telecommunications, Cross-functional Team..., Vendor Management, CDMA, Program Management, Mobile Technology, 4G, Product Launch, New Business Development, Competitive Analysis, Business Development, Mobile Applications, Strategic Partnerships, Solution Selling, Leadership, WiMAX, Marketing Strategy, Customer Experience, LTE, Team Building, Start-ups, Go-to-market Strategy, Enterprise Software, Marketing, Project Management, Product Lifecycle..., Management, Solutions Marketing
Education
Baker University 1998 — 2000
MA in Management
Baker University 1996 — 1998
BA in Business
MOBI Wireless Management December 2013 - Present
TEMIA Telecom Expense Management Industry Association April 2014 - Present
Kansas City Autism Training Center November 2009 - January 2014
Bluefish Wireless September 2011 - December 2013
Sprint Nextel February 2011 - September 2011
Sprint Nextel November 2004 - January 2011
Sprint Nextel January 2004 - November 2004
Skills
Building Relationships, Wireless, Key Account Management, Telecommunications, Solution Selling, Strategic Partnerships, Business, Go-to-market Strategy, Sales Management, Account Management, Cross-functional Team..., Salesforce.com, Small Business, Sales Operations, Selling, Business Development, Leadership, Strategy, Entrepreneurship, Mobile Devices, Strategic Planning, Sales, Sales Process, Direct Sales, Channel Partners, New Business Development, Management, Program Management, Business Strategy, Training, Customer Satisfaction, Enterprise Software, Recruiting, Process Improvement
Education
Coffman Group 2009 — 2010
Sandler Sales Training
Baker University 2000 — 2002
MBA
Missouri State University 1993 — 1997
Finance
Cisco September 2015 - Present
ULTRAX Aerospace Inc May 2015 - August 2015
Ulin Solutions Group, LLC January 2015 - April 2015
Sprint February 2014 - November 2014
US Army January 2013 - February 2014
Sprint Nextel 2011 - 2013
United States Army Reserve 2011 - 2013
US Army 2010 - 2011
Sprint Nextel December 2009 - March 2010
US Army 2008 - 2009
Skills
Leadership, Command, Army, Policy, DoD, Security Clearance, Military, Defense, Military Operations, Operational Planning, Government, Program Management, Operations Management, Risk Assessment, Budget, Test Automation, Automation Integration, System Integration..., Project Management, Strategic Planning, Facilities Management, Fleet Management, Logistics Management, Networking, Integration, Management, Team Leadership, Military Experience, Budgets, Strategy, Analysis, Training, Process Improvement, Leadership Development, Logistics, Project Planning
Education
Baker University
Master of Science (MS)
United States Army War College
Master's Degree
Emporia State University
Bachelor of Science (B.S.)
The University of the State of New York, Albany, New York
Bachelor of Science (B.S.)
University of North Carolina at Chapel Hill
Executive Development Program, Kenan–Flagler Business School (2012)
National Defense University
Diploma
Joint Forces Staff College, National Defense University
Diploma
Canadian Forces College
Diploma
Command & General Staff College (CGSC)
Diploma (1996 - 1997)
Northern Heights High School, Allen, Kansas
Diploma
Spencer Reed Group, LLC June 2014 - Present
Nordstrom November 2011 - June 2014
In Home Health Care May 2007 - March 2011
Longboat Key Financial Group September 2004 - May 2007
Global Crossing February 2002 - June 2004
Genesys Conferencing May 1998 - September 2002
Sprint Nextel May 1989 - May 1998
Lee Company 1982 - 1992
Lee Company 1982 - 1992
Skills
Client Acquisition, Relationship Development, Building Partnerships, Driving Results, Team Building, Consultative Selling, Telecommunications, Selling, Customer Acquisition, Partnerships, Direct Sales, Sales Operations, Customer Service, Account Management, Sales, Customer Satisfaction, Cold Calling, Merchandising, Salesforce.com, Recruiting, Strategic Planning, Leadership, Sales Management, Management, Budgets
Education
Baker University 1994 — 1996
Bachelor of Science, Management
Emporia State University 1977 — 1979
Sprint 2014 - Present
Sprint April 2013 - February 2014
Sprint 2013 - 2014
Sprint Nextel 2010 - 2013
Sprint February 2009 - September 2010
Sprint January 2008 - February 2009
Sprint 2006 - 2008
Sprint 2003 - 2006
Sprint January 2005 - November 2005
Sprint 2002 - 2003
Skills
Sales, Strategy, Solution Selling, Strategic Partnerships, Leadership, Sales Operations, Telecommunications, Wireless, Mobile Devices, Cross-functional Team..., New Business Development, Vendor Management, Managed Services, Mergers & Acquisitions, Entrepreneurship, Social Media, Accountability, Cloud Computing, Staff Development, Start-ups, Public Speaking, Wireline, Marketing, M2M, Inventory Management, Product Development, Teamwork, Social Networking, Collaborative Problem..., Tactical Planning, Channel Program..., Account Management, Business Development
Education
Baker University
Bachelor of Science (BS)
Villanova University
Villanova University
LCC April 2013 - Present
LCC January 2012 - April 2013
Ericsson September 2009 - September 2010
Sprint Nextel August 2006 - September 2009
Alamosa PCS June 2005 - August 2006
Sprint August 2001 - June 2005
Sprint August 1999 - August 2001
Skills
Network Design, Wireless, Telecommunications, Network Engineering, CDMA, VoIP, Networking, Project Management, Project Planning, Vendor Management, Wireless Networking, EVDO, LTE, T1, SS7, Change Management, Cellular Communications, Troubleshooting, Switches, Routers, Cisco Technologies, TCP/IP, Integration, Computer Network..., Security, Routing, IP, Windows Server, Active Directory, DHCP, Unix, Hardware, Cisco IOS, Software Documentation, Virtualization
Education
Centriq Training 2011 — 2011
IT Network Administrator
Baker University 1999 — 2002
Bachelors, Business
University of Missouri-Rolla
Sprint January 2015 - Present
PMI KC Mid-America Chapter December 2014 - July 2015
Sprint Nextel May 2011 - December 2014
Sprint Nextel July 2009 - May 2011
Embarq, CenturyLink July 2008 - July 2009
Embarq, CenturyLink July 2008 - July 2009
Sprint Nextel Corporation June 1990 - July 2008
Skills
Cross-functional Team..., Project Management, Telecommunications, Six Sigma, Management, Leadership, PMP, Wireless, Budgets, Sales Management, Sales, Program Management, Product Management, Process Improvement, Mobile Devices, Call Center, VoIP, Managed Services, Business Analysis, Integration, Account Management, Software Project..., Requirements Analysis, Sales Operations, Software Documentation, Vendor Management
Education
Baker University 1999 — 2001
Master of Science in Management
Baker University 1996 — 1998
Bachelor of Arts
National College 1986 — 1987
Diploma
H&H Color Lab September 2015 - Present
Sprint Nextel 2012 - November 2014
Glow Networks November 2011 - September 2012
Advantage Tech June 2010 - May 2011
Sprint Nextel 1996 - 2009
Skills
Telecommunications, Management, Analysis, Access, Team Leadership, Auditing, Data Mining, Revenue Assurance, Photography, Soccer Coaching, Soccer, Project Coordination, Reporting & Analysis, Executive Reporting, Microsoft Office, Training, Leadership, Call Centers, Data Analysis, Cross-functional Team..., Program Management, Team Building, Budgets, Process Improvement, Project Management
Education
Baker University 2000 — 2004
Bachelor of Science, Business Management
Fort Osage High School 1981 — 1985
High School Diploma, Business Administration and Management, General
Roger O. Reyes, Attorney at Law June 2010 - Present
Sprint June 2013 - October 2014
Sprint Nextel August 2012 - June 2013
INROADS 2004 - 2008
Skills
Legal Research, Legal Writing, Corporate Law, Mediation, Public Speaking, Negotiation, Project Management, Contract Negotiation, Criminal Law, Civil Litigation, Microsoft Excel, Appeals
Education
University of Missouri-Kansas City School of Law 2009 — 2012
Juris Doctor, Law
Baker University 2004 — 2008
Bachelor of Arts (B.A.), French/Business
Sprint February 2014 - Present
Sprint November 2011 - February 2014
Sprint Nextel August 2006 - November 2011
Sprint Local Telecom Division/Embarq March 2003 - August 2006
Sprint Local Telecom Division November 2000 - March 2003
Sprint Local Telecom Division August 1999 - November 2000
Sprint Local Telecom Division January 1998 - August 1999
Skills
Telecommunications, Cross-functional Team..., Strategic Partnerships, Account Management, Wireless, Sales Operations, Mobile Devices, Vendor Management, Management, Product Management, Business Case, Call Centers, Sales & Marketing..., Mobile Internet, M2M, Product Marketing, Campaigns, Account Planning, Analytics, Team Leadership, Unified Communications, CDMA, Marketing Strategy, Direct Sales, International Sales, Competitive Analysis, Go-to-market Strategy, Sales & Marketing..., Leadership, Mobile Content, VoIP, Customer Experience, Solution Selling, Multicultural Marketing, Strategy, Sponsorship
Education
Baker University 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
Washburn University 1995 — 1996
Bachelor's Degree, Finance, General
Fort Hays State University 1993 — 1994
Bachelor of Business Administration (BBA), Accounting and Finance
Dodge City Community College 1991 — 1993
Associate's Degree, General Studies
At-Tech September 2009 - Present
Stroller Strides March 2010 - March 2011
Noobing, Inc April 2009 - July 2009
Sprint Nextel September 1997 - April 2009
Sprint Nextel 1999 - 2005
Skills
Management, Project Planning, Time Management, Access, Applicant Tracking..., Vendor Management, Internet Recruiting, Technical Recruiting, Staffing Services, Contract Recruitment, Recruiting, Benefits Negotiation, Temporary Placement, Talent Acquisition, Screening Resumes, Sourcing, College Recruiting, Telecommunications, Screening, Permanent Placement
Education
Webster University 2004 — 2006
Master's of Arts, Information Systems Management
Baker University 2001 — 2003
Bachelor's of Science, Management
Longview Community College 1995 — 2001
Associate's, Liberal Arts
Looking September 2014 - Present
Amoblix, Mobile application and design December 2010 - Present
Boehringer Ingelheim April 2014 - August 2014
Bank of America June 2011 - September 2013
Little Springs Design January 2009 - October 2010
CenturyLink August 2008 - December 2008
Sprint January 2008 - April 2008
HR Block October 2007 - December 2007
CenturyLink August 2006 - August 2007
Sprint Nextel July 2004 - July 2005
Skills
SDLC, Vendor Management, Project Management, Cross-functional Team..., Management, Invoicing, Software Development, Analysis, Network Infrastructure, Negotiation, Business Process, MS Project, Telecommunications, CRM, Quality Assurance, ITIL, Process Improvement, IT Management, PMO, Change Management, Requirements Gathering, Data Center, Project Planning, Testing, Microsoft Project, Program Management, Business Analysis, Visio, Requirements Analysis, Integration, Leadership
Education
Baker University 2003 — 2005
MBA, Business Adminsitration
Missouri State University 1981 — 1982
BS, Psychology, Sociology
University of Central Missouri 1978 — 1981
BS, Psychology, Criminal Law
PMP Training
JPMorgan Chase March 2013 - September 2013
JPMorgan Chase September 2009 - March 2013
Sprint 1989 - 2009
Sprint Nextel 1989 - 2009
Sprint September 1998 - September 2000
Texas Instruments 1986 - 1988
Skills
Project Management, PMO, SDLC, Program Management, Process Improvement, Project Portfolio..., Management, Telecommunications, Cross-functional Team..., PMP, Certified Scrum Master...
Education
Baker University 1994 — 1996
Masters, Business Administration
Kansas State University 1984 — 1986
Management Information Systems, General
Sprint Nextel January 2013 - Present
Sprint January 2013 - August 2013
At-Tech March 2012 - January 2013
Big Lakes Developmental Center March 2011 - December 2011
USDA April 2010 - August 2010
USDA May 2009 - August 2009
USDA May 2008 - August 2008
Skills
Executive Compensation, Business Succession..., Retirement Solutions, Financial Advisory, Acquisitions, Contract Negotiation, SPSS, Securities
Education
Kansas State University 2008 — 2011
Bachelor of Science, Finance
Baker University 2007 — 2007
International Business
Sprint May 2015 - Present
Sprint April 2013 - April 2015
Collins Household March 2007 - March 2013
Sprint Nextel October 2003 - March 2007
Sprint Nextel March 1999 - September 2003
Sprint Nextel January 1997 - February 1999
Skills
Project Engineering, Capacity Planning, Technical Project..., SS7, Budget Monitoring, Networking, Engineering, VoIP, Project Management
Education
Kansas State University 1991 — 1996
BS, Industrial Engineering
Baker University 2000 — 2002
Master of Business Administration (MBA)
Samsung Mobile April 2014 - Present
MarketSource Inc. August 2010 - February 2014
Clearwire 2009 - 2010
Best Buy 2007 - 2009
Sprint Nextel 2005 - 2007
Skills
Sales Management, Key Account Management, Account Management, Building Relationships, Recruiting, Team Leadership, Product Marketing, Sales Operations, Sales Presentations, Retail, Sales Process, Training, Management, Customer Retention, Leadership, Team Building, Product Management, Coaching
Education
Baker University 2006 — 2008
Bachelor's degree, Business Administration, Management and Operations, 3.90
University of Kansas 2004 — 2006
Undergraduate, Business Administration and Management, General, 3.6
Sprint Nextel April 2011 - Present
Sprint Prepaid January 2010 - April 2011
by invitation Kansas City February 2009 - May 2010
Sprint June 2007 - January 2009
TLConcepts 2009 - 2009
Sprint February 2004 - June 2007
Sprint January 2001 - June 2007
Education
Webster University 2002 — 2006
Master of Arts, Marketing
Baker University 1998 — 2000
Multi Service November 2013 - Present
Sprint Nextel January 2012 - Present
Internal Revenue Service January 2009 - Present
Aureus Group - Scan American Corporation September 2009 - November 2009
Ferrellgas May 2007 - March 2009
Colovos Company June 2006 - May 2007
Verizon Business - Vedior Professional Staffing October 2005 - April 2006
Harris Bank - Jackson Wabash May 2004 - October 2005
Friedy Manufacturing Company, Inc February 2002 - October 2003
Better ME Foundation 1993 - 1995
Skills
Financial Analysis, Journal Entries, Data Analysis, Inventory Control, Data Mining, Forecasting, Accounting, Microsoft Word, Analysis, General Ledger, Accounts Payable, Accounts Receivable, Analytics, US GAAP reporting, Process Improvement, Budgets, Auditing, Finance, Account Reconciliation, Business Process, GAAP, Tax, Cost Accounting, Strategy, Financial Reporting, Sarbanes-Oxley Act, Financial Accounting, Business Analysis, Fixed Assets, Financial Statements, Business Process..., Business Development, Bank Reconciliation, Microsoft Excel, Leadership, Financial Forecasting, Microsoft Office, Team Leadership, Training, Customer Satisfaction, Internal Controls, Data Entry, Access, Invoicing, Variance Analysis, ERP, Customer Service, Outlook, Business Planning, Business Intelligence
Education
Baker University 2010 — 2012
Masters, International Business
Missouri Valley College 1995 — 2001
BS, Accounting, Finance
Grambling State University 1994 — 1995
Accounting, Electrical Engineering
Gurdon S. Hubbard High School 1990 — 1994
VML October 2013 - Present
VML May 2012 - October 2013
Global Prairie Marketing August 2008 - February 2012
Nicholson Kovac May 2007 - August 2008
Nicholson Kovac October 2005 - May 2007
Barkley December 2000 - October 2005
Sprint Nextel May 1999 - December 2000
Skills
Java, C#, PHP, Hibernate, Spring, Oracle 9i, SQL, Microsoft SQL Server, Linux, Windows Server, Apache, IIS, JavaScript, HTML, CSS, PostgreSQL, UML, Alfresco, Drupal, Wordpress, Tomcat, Struts, XML, Object Oriented Design, Jetspeed, MySQL, SOAP, AOP, Fortran, COBOL, Visual Basic, Gw Basic, PL/SQL, ML, Pascal, Assembler, JUnit, Ant, Torque, Mac OS X, Red Hat Linux, Ubuntu, AIX, DB2, Solaris, OS X, Social Media Marketing, Interactive Marketing, WordPress, Digital Strategy
Education
Baker University 2002 — 2004
Master of Business Administration (MBA), Business Administration
Kansas State University 1994 — 1999
B.S., Computer Science
Kansas City Kansas Community College July 2015 - Present
Kansas City Kansas Community College December 2014 - Present
Dillard HR Consulting January 2013 - Present
Salvation Army-Missouri October 2012 - Present
Kansas City Kansas Community College November 2014 - June 2015
NATIONAL HOSPICE MANAGEMENT February 2013 - February 2014
Colgate Palmolive June 2006 - May 2012
Colgate Palmolive June 2002 - June 2006
Sprint Nextel June 1996 - June 2001
Missouri Gas Energy 1987 - 2000
Skills
Union, Human Resources, Ethics, Training, Deferred Compensation, Employee Relations, HRIS, Employee Engagement, Talent Management, Labor Relations, Performance Management, Employee Benefits, Benefits Administration, Employment Law, Workers Compensation, Compensation Structure..., Sales Compensation, Instructor-led Training, Benchmarking, Employee Opinion Surveys, Start-up Ventures, Employee Handbooks, Peer Mentoring, Professional Mentoring, Mergers, Meditation, Staff Management, Staffing Models, Cultural Awareness, Cultural Transformation, Job Analysis, Job Descriptions, Hay Job Evaluation, Affirmative Action..., OFCCP, EEO Investigations, Incident Investigation, Workplace Assessment, Workplace Safety, Workplace Health, Workplace Violence, Cross-functional Team..., Leadership Development, Strategic Planning, Business Strategy, Strategic Partnerships, Corporate Social Media, Social Media Integration, HR Policy Formulation, Corporate Social...
Education
Baker University 1997 — 1999
MBA, Business
Baker University 1990 — 1992
BS, Business
ICM Inc June 2014 - Present
ICM Inc July 2012 - June 2014
ICM Inc November 2010 - July 2012
Sprint Nextel January 2006 - October 2010
Sprint December 2000 - January 2006
US Army January 1996 - January 2000
Skills
Solution Selling, Product Management, CRM, Strategy, Program Management, Integration, Mobile Devices, Enterprise Software, Management, Account Management, Project Management, Leadership, Sales, Business Development, Sales Management, Cross-functional Team..., Strategic Planning, Telecommunications, Training, Networking, Marketing, Wireless, Sales Operations, Sales Process, Negotiation, Team Leadership
Education
Baker University 2001 — 2002
MSM, Business Management
West Virginia University 1990 — 1995
B.S., Agriculture and Environmental Education
Veracity Consulting, Inc. December 2014 - Present
Midland Loan Services November 2012 - December 2014
Veracity Consulting January 2010 - September 2011
YouthFriends January 2008 - September 2009
YRC WORLDWIDE TECHNOLOGIES, INC April 2006 - January 2008
Sprint Nextel September 2000 - March 2006
Sprint January 1999 - September 2000
HNTB 2000 - 2000
MAXIM GROUP INC August 1997 - January 1999
Healthnet 1997 - 1998
Skills
Business Intelligence, Databases, Microsoft SQL Server, Program Management, SQL, SDLC, Software Development, Project Management, CRM, Vendor Management, Security, Cloud Computing, .NET, Business Analysis, Integration, ASP.NET, VB.NET, Requirements Analysis, Process Improvement, Data Warehousing, Windows, Financial Analysis, Contract Management, AJAX, Visual Studio, HTML, Web Services, ADO.NET, CSS, IIS, T-SQL, Crystal Reports, ETL, Data Modeling, Management, Visio, SQL Server, Software Project..., Consulting, PMO, Business Process..., Networking, Enterprise Architecture, Change Management, IT Service Management, Gap Analysis, Business Process..., Business Planning
Education
Baker University 2007 — 2009
Johnson County Community College 1988 — 1991
Black & Veatch April 2012 - Present
CenturyLink December 2005 - September 2011
Service Provider for Sprint through Summit Project Solutions and Great Plaines Technical Services March 2002 - December 2005
Sprint Nextel June 1987 - December 2005
B. A. Karbank & Co. April 1986 - May 1987
En-Com Properties, Ltd. January 1982 - April 1986
Skills
Project/Program..., Team development and..., Strategic Plannning, Contract Negotiations, Contract Compliance, Dispute Resolution, Alliance Partnership..., Budget Management, Contract Negotiation, Contract Management, Strategic Planning, Budgets, Real Estate Transactions, Real Estate, Program Management, Project Management, Facilities Management, Management, Leadership, Negotiation, Strategy, Telecommunications, Training, Team Building
Education
Baker University
Master of Science Management, Business
Sprint Nextel September 2012 - Present
CenturyLink September 2009 - April 2012
CenturyLink October 2006 - September 2009
Nuvio February 2004 - October 2006
Skills
Product Development, Technology Product..., Life Cycle Management, Strategic Thinking, Strategic Planning, Strategic Leadership, Preparing Business Cases, New Business Development, Business Development, Highly detail oriented, Competitive Analysis, High Organizational..., RFI/RFP Management, Vendor Management..., Market Research, Product Lifecycle..., Product Management, Trade Shows, Multi Tasking, Marketing Communications, Team Management, Project Team Management, Management Of Creative..., Product Innovation, Innovation, Ethnography, Innovation Development, Executive Level..., Written & Oral..., Sales Presentations, Hands-on Training, Product Support, Strategic Account..., Product Testing, Problem Solving, Critical Thinking, VoIP, IP Phones, Business Networking, Home Networking, Microsoft Office 2007, Visio, US Patent, Team Leadership, Project Management, Polycom, Adtran, Quality of Service, IP Technologies, Scrum Master
Education
Baker University 2003 — 2005
Graduate, Masters of Business Administration
The University of Tennessee at Chattanooga 2000 — 2002
Bachelor's of Science, Marketing
Sprint January 2015 - Present
Sprint October 2012 - January 2015
Sprint Nextel October 1998 - October 2012
Birch 1999 - 2000
AT&T 1984 - 1998
Skills
Customer Service, Customer Relations, Call Center, Product Development, Product Marketing, Call Centers, Process Improvement, Cross-functional Team..., Training, Enterprise Software, CRM, Management, B2B, Executive Management, Mobile Devices, Cloud Computing, Strategy, Strategic Planning, Program Management, Leadership, Telecommunications, Business Development, Vendor Management, Advertising, Marketing, Wireless, Customer Retention, Project Management, Business Analysis, Product Management, Analysis, Customer Satisfaction, Customer Experience
Education
JCCC
JCCC
Internet Marketing
University of Kansas
BS, School of Journalism - Advertising
COPC Registered Coordinator for CSPs
St. Joseph (St. Thomas Aquinas) Shawnee
General
Baker University
MBA, Business
Looking for an exciting new job opportunity April 2014 - Present
WorkSpace Communications February 2009 - December 2014
Sprint February 1988 - February 2009
Sprint Nextel 1988 - 2009
Skills
SIP Trunking, Unified Communications, Cisco Technologies, VoIP, Telephony, System Deployment, MPLS, Telecommunications, Avaya, Call Centers, Network Engineering, IP, SIP, Voice Mail, WAN, LAN-WAN, Networking, Frame Relay, Ethernet, Routing, Switches
Education
Baker University 1991 — 1993
In progress
Lawson High School 1972 — 1976
Honeywell Aerospace April 2011 - Present
Western Alliance Bancorporation June 2010 - April 2011
Home National Bank May 2008 - June 2010
Sprint Nextel June 2002 - May 2008
Skills
Budgeting, Forecasting, Month End Close, Monthly Reporting, Financial Analysis, Financial Reporting, Data Mining, Budgets, Financial Modeling
Education
Baker University 2003 — 2005
MBA, Business Administration
University of Nebraska-Lincoln 1998 — 2002
Bachelors, Accounting
TEKsystems/CenturyLink June 2014 - Present
CDI/IBM/Sprint August 2012 - June 2014
RiverPoint January 2012 - July 2012
Grant Thornton Advisory July 2009 - October 2011
BMC Group December 2002 - July 2009
ZGE Analytica, LTD 1999 - 2003
Sprint Nextel 1999 - 2001
Kauffman Foundation 1994 - 1999
Skills
Restructuring, Financial Analysis, Change Management, Business Strategy, Team Building, Analysis, Data Analysis, Problem Solving, Process Engineering, Requirements Analysis, Access, Business Analysis, Excel, Organizational Change, Process Improvement, Business Process..., Mentoring, Microsoft Excel, Data Warehousing, Financial Reporting, Business Intelligence, Databases, Vendor Management, Visio, SDLC, Forecasting, Cross-functional Team..., Software Documentation, Integration, Leadership, Requirements Gathering, Mergers, Start-ups, Testing
Education
Baker University 1992 — 1998
Bachelor of Science, Management
Heart of America Council - Boy Scouts of America July 2011 - Present
Source Inc. Wireless Solutions July 2009 - July 2010
Sprint Nextel December 1998 - March 2009
American Heartland Theatre June 1999 - October 2000
The New Theatre Restaurant May 1995 - December 1998
Skills
Microsoft Excel, Analysis, Kph, 10 Key, PowerPoint, Fundraising, Customer Service, Training, Microsoft Office, Sales, Management, Public Speaking, Customer Satisfaction, Outlook, Budgets, Non-profits, Team Building, Event Planning, Coaching, Nonprofits, Recruiting, Program Management, Volunteer Management, Leadership Development, Event Management, Program Development, Staff Development, Public Relations, Supervisory Skills, Organizational..., Grant Writing, Community Development, Non-profit..., Social Networking, Strategic Planning, Community Outreach, Grants, Marketing, Editing, Sales Operations, Team Leadership, Proposal Writing, Conflict Resolution, Leadership, Board Development, Marketing Communications, Social Media, Newsletters, Microsoft Word, Teaching
Education
Actor Training Studio 2010 — 2013
Scene Study, Acting for the Camera
Commercial Actors Studio 2005 — 2007
Voiceover
Baker University 2002 — 2004
MBA, Business
Avila College 1991 — 1995
Bachelor of Arts, Music
Sumner Academy 1986 — 1991
High School
Sprint Communications November 2010 - Present
Sprint Nextel 2008 - Present
US Sprint August 2000 - October 2008
Skills
Telecommunications, Wireless, CDMA, Team Leadership, Project Management, Customer Satisfaction, Vendor Management, Call Center, Program Management, Process Improvement, Business Analysis, Cross-functional Team..., Call Centers, Management, Product Marketing, Training, Leadership, Customer Retention, PMP, Customer Experience, Sales, Mobile Devices, Product Management, Integration, Business Process..., CRM
Education
PMP: Johnson County Community College 2014 — 2014
PMP: Project Management Profession Certification Series
Baker University 1998 — 2000
Bachelor of Business Administration (B.B.A.)
Sprint Nextel October 2012 - August 2014
Sprint Nextel April 2008 - October 2012
Sprint Nextel March 2004 - April 2008
Sprint August 2001 - March 2004
Sears, Roebuck and Co. July 1999 - August 2001
Skills
Logistics, Management, Retail, CDMA, Customer Satisfaction, Merchandising, Microsoft Office, Process Improvement, Program Management, Account Management, Team Leadership, Team Building, Oracle Applications, Inventory Management, Business Analysis, Vendor Relationship..., Telecommunications, Vendor Management, New Business Development, Wireless, Forecasting
Education
Baker University 2006 — 2008
MBA, Business
The University of Kansas 1996 — 2001
BA, English
Ericsson October 2009 - Present
Sprint Nextel March 2009 - October 2009
Sprint Nextel December 2007 - March 2009
Sprint May 2006 - December 2007
Sprint June 2004 - May 2006
Skills
Leadership, Business Analysis, Budgets, Account Management, Operational Support, Contract Negotiation, Forecasting, Business Case, Program Management, Strategy, Telecommunications, Project Management, Strategic Planning, Project Planning, Team Management, Operations Management, Management, Analysis, Team Leadership, Financial Analysis, CRM, Access, Business Process..., Project Portfolio..., Vendor Management, Training, Cross-functional Team..., Service Delivery, Customer Satisfaction, Six Sigma, Wireless, Networking, Integration, Call Centers, Performance Management, Process Improvement, Finance, Change Management, Product Management, Customer Service
Education
Baker University 1998 — 2000
Masters of Science Management
Missouri State University 1992 — 1994
Bachelor of Science, Marketing / Decision Analysis
Savvis January 2013 - Present
Trio Photographic Ministry 2004 - Present
CenturyLink & Savvis 2006 - January 2013
Sprint Nextel June 2004 - January 2006
NewRiver, Inc. May 2000 - September 2003
Scudder Kemper Investments October 1989 - May 2000
Kemper Financial Services 1984 - 1989
Skills
Photography, Technology..., Process Management, Product Development, Program Management, Product Management, Product Marketing, Cross-functional Team..., Project Management, Strategy
Education
Baker University 1990 — 1992
Masters of Science, Management & Business Administration
Roosevelt University 1982 — 1984
BSBA, Business Administration
Harper College 1980 — 1982
Associates in Science, Business
Bradley University 1979 — 1982
BS, Business Administration and Management, General
Mobile Merchant Innovative Technologies May 2013 - Present
The Retail Outsource August 2014 - December 2014
General Motors - OnStar July 2011 - May 2013
Fusion Communications April 2007 - July 2011
Sprint Nextel November 2004 - March 2007
Nextel Communications June 2000 - October 2004
Staples 1995 - 2000
Skills
Sales Management, Sales, Salesforce.com, Customer Retention, Solution Selling, Business Development, Strategy, New Business Development, Account Management, B2B, Management, Forecasting, Strategic Planning, Direct Sales, Retail, Telecommunications, Sales Operations, Team Building, Budgets, Sales Process, Wireless, Customer Service, Sales Presentations, Customer Satisfaction, Recruiting, Negotiation, Cross-functional Team..., Marketing Strategy, Pricing, Marketing, Product Marketing, P&L Management, Cold Calling, Strategic Partnerships, Competitive Analysis, Program Management, Networking, Selling, Entrepreneurship, Sales Force Development, Dealer Training, Multi-channel Retail, Employee Relations, Operating Budgets, Goal-driven leader, Sales Channel..., Profit Maximization, Project Management, Project Planning
Education
Baker College Center for Graduate Studies 2002 — 2003
MBA, Marketing, 3.87
Michigan State University 1987 — 1990
Bachelors, Social Science
SCHS 1982 — 1985
Diploma, Business/Commerce, General
DataFile Technologies February 2015 - Present
epay, a Euronet Worldwide Company January 2012 - February 2015
Compound Profit of Kansas City September 2010 - December 2012
Walmart April 2008 - October 2009
Sprint Nextel January 2005 - March 2008
Sprint May 2003 - January 2005
Sprint PCS February 1997 - April 2003
US Army 1988 - 1992
Skills
Strategy, Program Management, Strategic Partnerships, Forecasting, Finance, Business Strategy, Management, Strategic Planning, Telecommunications, Marketing, Process Improvement, Project Management, Team Leadership, Cross-functional Team..., Business Process..., Operations Management, Sales, B2B, Start-ups, CRM, Training, Sales Operations, Product Development, Analysis, Business Process, Project Planning, Integration, Leadership, Vendor Management, Team Building
Education
Baker University
Business Administration
Apria Healthcare March 2012 - July 2012
Sprint June 2008 - March 2012
Sprint Nextel May 1999 - June 2008
Sprint Nextel October 1997 - May 1999
KUDL-FM July 1994 - January 1998
Sprint Nextel May 1995 - October 1997
Skills
Call Center Management, Customer Service, Project Management, Team Leadership, Cross Functional Team..., User Documentation, Microsoft Excel, Microsoft Word, Visio, PowerPoint, Change Management, Quality Management, Strategic Planning, Call Center, Call Centers, Leadership, Management, Training, Cross-functional Team..., Process Improvement, Team Building, Telecommunications, Vendor Management
Education
Baker University
Sears Holdings Corporation July 2014 - Present
Sprint Nextel June 2009 - July 2014
Sprint January 2004 - June 2009
Sprint May 2001 - December 2003
Sprint October 2000 - May 2001
Sprint May 2000 - October 2000
The Kansas City Star September 1999 - May 2000
Sun Publications September 1996 - September 1999
NTD Publishing August 1995 - September 1996
Skills
Direct Marketing, Mobile Marketing, Product Marketing, Integrated Marketing, Loyalty Marketing, Database Marketing, Sales Support, B2B, Competitive Intelligence, Marketing Communications, B2B Marketing, Digital Marketing, Telecommunications, Lead Generation, Marketing Strategy, Cross-functional Team..., Market Research, Vendor Management, Advertising, Brand Awareness, Email Marketing, Account Management, Brand Development, Direct Mail, New Business Development, Sponsorship, Online Marketing, Strategic Planning, Web Analytics, Consumer Insights, Social Media, Creative Development, E-commerce, Corporate Branding, Digital Media, Team Management, Internal Communications, Contract Negotiation, Online Advertising, Customer Relations, Creative Direction, Marketing, Analytics, Management, Customer Service, Organizational...
Education
Baker University 2002 — 2004
MBA
Kansas State University 1991 — 1995
Bachelor of Science in Business Administration, Marketing
The Kansas City Southern Railway Company July 2015 - Present
Federal Reserve Bank of Kansas City March 2013 - July 2015
Hallmark Cards July 2011 - March 2013
KPMG Advisory November 2010 - July 2011
Federal Reserve Bank of Kansas City October 2006 - November 2010
Federal Reserve Bank of Kansas City October 2005 - October 2006
Sprint Nextel November 2004 - October 2005
Sprint Nextel January 2001 - November 2004
Skills
Process Improvement, SQL, CISA, Access, Project Management, IT Audit, Sarbanes-Oxley Act, Business Analysis, Penetration Testing, Data Analysis, Banking, Information Security, Change Management, COBIT, SharePoint, Compliance, Vulnerability Assessment, Disaster Recovery, Governance, Risk Assessment, Business Process..., Internal Audit, Sarbanes-Oxley, Security Audits, Software Documentation, Internal Controls
Education
Baker University 2004 — 2006
MBA
Missouri Western State University 1995 — 1999
TekSystems November 2011 - Present
IT Consultant April 2011 - Present
IBM Global Services 2009 - June 2011
IBM Global Services 2004 - 2009
Sprint Nextel 1999 - 2004
Dictaphone 1990 - 1999
Education
Baker University 2004 — 2006
MBA, Business Administration
Johnson County Community College
AA, Liberal Arts
Ottawa University
BA, Information Technology
AT&T January 2014 - Present
AT&T June 2008 - December 2013
Trimble Navigation 2007 - 2008
Sprint Nextel July 2005 - December 2007
Nextel January 1998 - July 2005
Skills
Wireless, Solution Selling, Channel Partner..., Fleet Management, Mobility Applications, Sales Leadership, Relationship Development, Sales Management, Telecommunications, Cloud Computing, Channel Partners, Strategic Partnerships, Managed Services, Selling, Channel, Enterprise Software, Sales, Sales Operations, Unified Communications, Product Development, Direct Sales, Professional Services, MPLS, SaaS, Solutions Marketing, Salesforce.com, Cellular Communications, Go-to-market Strategy, Product Management, Mobile Device Management, Sales Engineering, Customer Retention
Education
Baker University
MBA
Kansas State University
Chemistry
Wichita State University
Chemistry
United Technologies(Kidde Fire Safety) February 2012 - Present
Gilbarco Veeder Root (Subsidiary of Danaher Corp) May 2010 - October 2012
Eaton Corporation 2008 - 2010
Landmark Aviation (Subsidiary of General Electric) June 2003 - June 2008
Sprint Nextel 1999 - 2003
Skills
Succession Planning, Leadership, Performance Management, Talent Acquisition, Human Resources, Mergers & Acquisitions, Policy, Change Management, Recruiting, Employee Relations, Benefits Administration, Leadership Development, Training, Management, Team Building, Personnel Management, Employee Benefits, Coaching, Acquisition Integration, Strategy, Deferred Compensation
Education
Baker University 1995 — 1997
MBA, BUSINESS
WOW! Internet, Cable & Phone January 2013 - Present
WOW! Internet, Cable & Phone July 2010 - January 2013
Sprint Nextel October 2008 - July 2010
Roma Produce September 2006 - August 2008
Skills
Negotiation, New Business Development, Wireless, Product Management, Windows, Direct Sales, Sales Process, Sales Presentations, High-Impact Sales..., Persuasive Presentation..., Coaching, Training, Cold Calling, Team Building, Recruiting, B2B
Education
Macomb Community College 2004 — 2012
In Progress, Public Relations, 3.5
Baker College of Clinton Township 2003 — 2004
Sprint Nextel January 2012 - Present
NCO Group March 2009 - June 2010
Southwest Water Company March 2008 - January 2009
PRC January 2007 - October 2007
IBM March 2004 - January 2007
Sprint July 1997 - March 2004
AT&T 1989 - 1997
Skills
International Sales, Call Center, Vendor Management, Process Improvement, Outsourcing, BPO, Change Management, Performance Management, Workforce Management, Operations Management, Cross-functional Team..., Customer Experience, Call Centers, Management, Leadership, Program Management, Strategy, Telecommunications, Wireless, Team Building
Education
Baker University 1992 — 1994
MBA
Loyola University New Orleans College of Law 1978 — 1980
University of Missouri-Kansas City 1974 — 1978
BA, Political Science
St. Pius 1971 — 1974
NIC Inc. May 2013 - Present
Blue Cross and Blue Shield of Kansas July 2011 - May 2013
CSC January 2011 - June 2011
United States Department of Agriculture 2009 - December 2010
HR Block Tax and Business Services August 2009 - November 2009
Embarq November 2008 - January 2009
US Bank April 2008 - November 2008
Sprint Nextel December 2007 - February 2008
Independant Telecommunications Consultant March 2004 - November 2007
NACR August 2002 - March 2004
Skills
MS Project, Scrum, ITIL, Project Management, Program Management, Agile Methodologies, Telecommunications, Requirements Analysis, Integration, IP, Agile Project Management, Agile Testing, WAN
Education
Stanford University 2009 — 2012
SCPM, Stanford Certified Project Manager
University of Kansas 2001 — 2005
MBA, Information Technology
Baker University 1989 — 1992
BS, Business
U.S. Bank June 2010 - May 2015
StoreFinancial June 2008 - March 2009
Sprint Nextel February 2006 - April 2008
United Parcel Service June 2003 - February 2006
Skills
Leadership, Management, Analysis, Training, Time Management, Customer Service, Microsoft Excel, Coaching, Payroll, Microsoft Word, PeopleSoft, Banking, Variance Analysis, Financial Analysis, Mortgage Lending, Credit Cards, Salesforce.com, Sales, Outlook, Process Improvement, Team Leadership, Finance, Financial Modeling, Auditing, Accounting, Monthly Closing, Change Management, Forecasting, Marketing, Access, Project Management
Education
Baker University 2009 — 2011
MBA
University of Kansas
Bachelor of General Studies
Sprint December 1997 - Present
Sprint Nextel 1997 - Present
Sprint May 1997 - July 1999
BurrellesLuce June 1980 - February 1996
Grede Foundries, Inc. September 1978 - June 1979
Education
Baker University 1998 — 2000
MBA, Business
Wichita State University 1975 — 1978
BA, English, Education, Spanish
The University of Kansas 1969 — 1971
Liberal Arts
IBM January 2013 - August 2015
CenturyLink July 2009 - December 2012
Embarq August 2006 - July 2009
Sprint Nextel 2002 - 2006
AT&T 1996 - 2002
Skills
Vendor Management, Process Improvement, Project Management, Analysis, Business Analysis, Call Centers, Coaching, Customer Service, Data Analysis, Data Center, Databases, Disaster Recovery, Enterprise Software, Forecasting, Integration, Management, Networking, Program Management, Requirements Analysis, SAP, SDLC, Software Documentation, Team Building, Telecommunications, Troubleshooting, Unix, Visio
Education
Baker University 2000 — 2002
MBA, Business
DeVry University 2000 — 2002
BSEET, Electronics/Technology
Chatham Financial May 2013 - Present
Capital Bank November 2008 - April 2013
FIFTH THIRD SECURITIES, INC July 2001 - May 2005
Sprint Nextel August 2000 - April 2001
Sprint Nextel June 1999 - August 2000
Skills
Banking, Investments, Finance, Sales, Entrepreneurship, Fixed Income, Securities, Mortgage Lending, Portfolio Management, Financial Analysis, Risk Management, Investment Management, Treasury Management, Credit Analysis, Capital Markets, Equities, Asset Managment, Credit, Cash Management, Due Diligence, Asset Management, Interest Rate Risk..., Analysis, Valuation, Corporate Finance, Credit Risk, Loans, Commercial Banking
Education
Baker University 1995 — 1999
Bachelor of Science, Business; Management
Baker University
Bachelor of Science, Business; Management; Computer Science
Baker University
Raiseline Ventures LLC February 2012 - November 2013
DIRECTV July 2009 - January 2012
Surrex Consulting February 2008 - July 2009
Sigue Corporation July 2006 - November 2007
Hispanic Teleservices September 2003 - June 2006
Alliance Data Systems July 1998 - February 2003
Sprint Nextel September 1992 - June 1998
Skills
Call Center, Vendor Management, Workforce Management, Sales Management, Technology..., Customer Service, Quality Assurance, Operations Management, Change Management, Outsourcing, Customer Relations, BPO, Customer Satisfaction, Process Improvement, Performance Management, Account Management, Management Consulting, Organizational..., MS Project, Call Centers, Recruiting, Project Management, Sales, Leadership Development, Strategy, Customer Retention, Business Development, PMO, CRM, Human Resources, Call Center Development, Contact Centers, Service Delivery, Project Planning, Business Intelligence, Start-ups, Training, Management, Employee Relations, Leadership, Cross-functional Team..., Business Process..., Talent Acquisition, Direct Sales
Education
University of Phoenix 2001 — 2003
Master of Arts
Baker University 1994 — 1998
Bachelor of Science
EffectiveUI August 2015 - Present
BDW January 2015 - August 2015
BLEND: A Brand Studio August 2011 - July 2014
Sprint Nextel April 2006 - July 2011
Skills
Digital Media, Start-ups, Customer Experience..., User Experience Design, User Research, Human Computer..., User Stories, User Flows, User Experience Testing, WordPress, HTML5, CSS, Wireframes, Rapid Prototyping, Social Media Marketing, Google Analytics, Microsoft Excel, Sales, Advertising, Analysis, Leadership, Business Planning, Sales Management, Consumer Insight, Product Marketing, Financial Modeling, Mergers & Acquisitions, Marketing, Customer Service, Social Media, JavaScript, jQuery, Reddit, Content Strategy, Editorial Calendars, Driving Traffic, User Experience
Education
University of Colorado Boulder
Master’s Degree, Creative Technology and User Centered Design
Baker University
Bachelor’s Degree, Business Administration
BIWS
Financial Modeling
University of Nebraska at Omaha
Banking, Corporate, Finance, and Securities Law
UnitedLex Corporation June 2014 - Present
Waddell & Reed Financial Services April 2011 - June 2014
Analytical Consultant for Real Estate, Restaurant & Hospitality Organizations May 2008 - April 2011
Embarq May 2006 - May 2008
Sprint Nextel January 2000 - January 2006
Skills
Process Improvement, Management, Leadership, Public Speaking, Human Resources, Team Building, Budgets, Analysis, Business Analysis, Sales, Sales Management, Finance, Retail, Databases, Software Documentation, Strategic Planning, Team Leadership, Data Analysis, Training, Coaching, Account Management, Change Management, Customer Service, Project Management, Payroll, Insurance, Access, Visio, SQL, Vendor Management, Forecasting, Risk Management, SDLC, Call Centers, Project Planning, Inventory Management, Program Management, Business Development, Recruiting
Education
Baker University 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.8 GPA
Baker University 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.8 GPA
Sprint Nextel November 2005 - Present
Skills
Telecommunications, Wireless, Product Management, Cellular Communications, 3G, 4G, Cross-functional Team..., SDLC, CDMA, WiMAX, Enterprise Software, EVDO, IP, Management, Mobile Devices, Vendor Management
Education
Baker University 2000 — 2002
M.B.A.
Fort Hays State University 1992 — 1997
B.B.A
Ericsson June 2013 - February 2015
Convergenz December 2011 - June 2013
Tek Systems January 2010 - December 2011
Sprint Nextel 2005 - January 2009
Sprint 1999 - 2005
Sprint 1996 - 1999
Sprint 1991 - 1996
Sprint 1989 - 1991
Sprint 1989 - 1989
Sprint 1987 - 1988
Skills
Project Management, Process Improvement, Telecommunications, Leadership, User Acceptance Testing, Vendor Management, Networking, Strategic Planning, Management, Software Documentation, Budgets, Account Management, Management Consulting, Business Process, Forecasting, Training, Business Process..., Integration, Program Management, SDLC, Project Planning, Access, Visio, Team Leadership, Business Analysis, CRM, Change Management, PMP, Cross-functional Team..., Team Building, IT Strategy, Analysis, PMO, Business Intelligence, MS Project, Requirements Analysis
Education
Baker University 1993 — 1995
Business Management, Finance
JC Harmon High
Sprint September 2013 - Present
Sprint March 2013 - September 2013
Sprint Nextel July 2011 - March 2013
Sprint Nextel 2009 - 2011
Sprint Nextel 2006 - 2009
Sprint Nextel 2005 - 2006
Skills
Team Leadership, Customer Service, Root Cause Analysis, Process Improvement, Technical Support, Telecommunications, Problem Solving, Investigative Reporting, Salesforce.com, Sales Presentations, Proactive Monitoring, LTE, CDMA, Wireless
Education
Baker University 2006 — 2008
Bachelor's of Science, Management, 3.3 GPA
Johnson County Community College 2005 — 2005
Associates of Arts, Liberal Arts and Sciences, General Studies and Humanities
T-Mobile January 2014 - Present
MetroPCS / T-Mobile July 2007 - December 2013
Sprint Nextel February 2006 - July 2007
Sprint November 1997 - March 2006
AT&T Wireless / McCaw Cellular Communications September 1989 - September 1997
US Navy February 1986 - January 1992
Skills
Telecommunications, Wireless, Cellular Communications, 4G, LTE, Computer Network..., CDMA, Troubleshooting, Microwave, EVDO, IP, Cabling, Mobile Devices, UMTS, T1, Wireless Networking, Optical Fiber, Telephony, Networking, Ethernet, RF, VoIP, 3G, Process Improvement, Management, Network Design, GSM, WiMAX, Cross-functional Team..., Fiber Optics, Operations Management, Testing, Mobile Communications, MPLS, WiFi, Broadband, Electronics, Technical Leadership, Network Engineering, Microwaves, DWDM, DAS, Business Process..., Cellular, Alternative Energy, Public Speaking, Network Operations, Leadership Mentoring, Switches, Meteorology
Education
Baker University 2006 — 2009
MBA, Business Administration
University of Phoenix 2001 — 2005
BSIT, Information Technology
Cerner Corporation April 2014 - April 2015
Life Connections Program March 2013 - April 2014
N2LIFE Project April 2012 - December 2013
Sprint Nextel August 1994 - April 2012
Skills
Program Management, Leadership Development, Strategic Planning, Vendor Management, Coaching, Team Building, Project Management, Process Improvement, Organizational..., Change Management, Public Speaking, Non-profits, Training, Cross-functional Team..., Team Leadership, Executive Coaching, Nonprofits, Management, Leadership, Workshop Facilitation, Entrepreneurship, Strategy, Healthcare, Project Planning, Performance Management
Education
Baker University 2000 — 2002
Bachelor's, Business Administration
Dell November 2014 - Present
Sprint November 2013 - November 2014
Sprint Nextel October 2010 - November 2013
Sprint Nextel 2009 - 2010
Sprint Nextel June 2008 - 2009
Sprint Nextel May 2007 - June 2008
Sprint Nextel October 2006 - May 2007
Sprint Nextel September 2005 - October 2006
Sprint Nextel August 2004 - September 2005
Sprint Nextel June 2003 - August 2004
Skills
Marketing Operations, Product Marketing, Segmentation, Marketing Management, Customer Experience, Product Management, Telecommunications, Competitive Analysis, Cross-functional Team..., Vendor Management, Marketing Strategy, Product Development, Mobile Applications, Mobile Product..., Mobile Communications, Social Media, Social Media Marketing, Social Networking, Social Marketing, Mobile Entertainment, Marketing, Wireless, Business Development
Education
Webster University 2001 — 2003
Master's Degree
Baker University 1998 — 2000
Bachelor's Degree
The University of Kansas 1993 — 1997
Premier, Inc December 2012 - Present
SYMMEDRx Healthcare Solutions December 2012 - Present
Bakalar Business Coaching & Consulting, LLC January 2012 - December 2012
Medtronic, Inc. January 2007 - January 2012
Fusion Sales Partners August 2006 - December 2006
GlaxoSmithKline August 2003 - August 2006
Sprint Nextel April 2001 - August 2003
iTravel, Inc. February 1990 - March 2001
Skills
Process Improvement, Leadership, Program Management, Medical Devices, Management, Team Building, Cardiology, Coaching, Sales, Healthcare, Vendor Management, Cross-functional Team..., Strategic Planning, Training, Project Management, Customer Service, Performance Management, Sales Operations, Managed Care, Business Process..., Six Sigma, Product Launch, Capital Equipment, Account Management, Lean Sigma Green Belt, Team & Organizational..., Operations, Sales Management, Team Leadership, Mentoring, Diabetes, Problem Solving, Policy/Procedure..., Salesforce.com, Inventory Management, Kaizen, Organizing, Employee Relations, Development Of Employees, Consulting
Education
Baker University 2002 — 2004
Masters of Business Administration, Business Administration and Management, General
MidAmerica Nazarene University 1999 — 2000
Bachelor of Arts, Management and Human Relations
Sprint Nextel February 2011 - Present
Vitamin Water February 2009 - November 2010
Boost Mobile November 2009 - March 2010
Education
Baker College Business and Corporate Services 2006 — 2010
Assoc, Marketing, Management, physcology
Ferris State Music
Allstate January 2012 - Present
Aflac January 2010 - January 2012
Sprint Nextel August 2010 - October 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Insurance, Health Insurance, Life Insurance, P&C Insurance, Sales, Team Building, Term Life Insurance, Property, Training, Account Management
Education
Baker College of Muskegon 2010 — 2014
Associate's degree, Business, Management, Marketing, and Related Support Services
Grand Haven High School 1999 — 2003
CenturyLink June 1997 - Present
Embarq (formerly Sprint, now CenturyLink) October 2009 - June 2011
Embarq November 2005 - September 2009
Sprint Nextel June 2003 - October 2005
Sprint Business Solutions July 2004 - June 2005
Sprint March 2003 - June 2004
Sprint February 2001 - February 2003
Sprint Local 1997 - January 2001
UPS May 1991 - December 1996
Skills
E-commerce, Business Development, Strategy, Strategic Partnerships, Media Analysis, Product Development, Management, Sales, Telecommunications, Business Strategy, Wireless, Leadership, Marketing, Product Management
Education
Baker University 1993 — 1995
MBA
University of Kansas 1988 — 1990
Marketing
Johnson County Community College 1985 — 1987
Associates
Shawnee Mission North
Shawnee Mission North
Federal Reserve Bank of Kansas City March 2015 - Present
Sprint Nextel February 2011 - October 2014
CenturyLink (formerly Embarq) March 2006 - December 2009
SPRINTNextel January 2004 - March 2006
Sprint PCS June 2002 - December 2003
Sprint January 1998 - January 2001
Triple J Industries, Inc March 1995 - January 1999
Sprint January 1996 - January 1998
Sprint January 1992 - January 1995
Sprint January 1991 - January 1992
Skills
Lean Six Sigma Green..., System Administration, Cross-functional Team..., Process Improvement, Six Sigma, Forecasting, Program Management, Customer Service, Budgets, Business Process..., Process Analysis, Business Process, Integration, Management, Telecommunications, Leadership
Education
Baker University
MBA
University of Central Missouri
BSBA, Accounting
Strategic Staffing Solutions - Trinity Health 2015 - Present
Human Capital Staffing, L.L.C. - Alcoa Howmet July 2014 - April 2015
Sprint Nextel December 2009 - April 2014
Sprint Nextel December 2009 - September 2012
EbryIT June 2009 - August 2009
Best Buy October 2002 - May 2009
Squeaky Clean Window Cleaning January 1998 - July 2001
Saturn April 1999 - August 1999
Skills
Wireless, Customer Satisfaction, Retail, Windows 7, Windows XP Pro, Microsoft Excel, Sales Management, Customer Retention, Leadership, Customer Experience, Customer Service, Networking, Computer Repair, Process Improvement, Inventory Management, Cellular Communications, Sales Presentations, Merchandising, CompTIA A+ Certification, Network Administration, Wireless Networking, Team Building, Cisco Wireless, Internet Troubleshooting, Outlook, Home Theater, Cable Management, Apple, Point of Purchase, Microsoft Outlook, Sales Operations, BMC Remedy Ticketing..., Active Directory, PGP, bitlocker, Symantec Security, Software Installation, Technical Support, Mobile Devices, Team Leadership, Troubleshooting, Zenworks
Education
Baker College of Muskegon 2014 — 2016
Associate's Degree, Computer and Information Systems Security/Information Assurance
Baker College of Flint 1998 — 2001
Microsoft Network Specialist, Computer Networking, A-
Rochester College 1998 — 1999
Geology/Earth Science, General, B-
Cavern Technologies March 2010 - Present
Versent August 2009 - March 2010
Zurich Insurance November 2001 - August 2009
Sprint Nextel January 1998 - November 2001
FedEx August 1997 - November 1999
Ferrellgas May 1996 - September 1997
FedEx Ground May 1992 - May 1996
UPS October 1985 - May 1992
Skills
Data Center, Disaster Recovery, Integration, VMware, Servers, IT Service Management, Active Directory, Process Improvement, Vendor Management, IT Management, Management, Windows Server, Program Management, Network Security, Virtualization, Networking, ITIL, Managed Services, IT Operations, System Deployment, Microsoft Exchange, Infrastructure, TCP/IP, PMP, IT Strategy, Telecommunications, Solution Architecture, Citrix, Network Design, VMware Infrastructure, Hardware, Operations Management, Team Building, Solution Selling, Operating Systems, IT Solutions, Microsoft SQL Server, WAN, Firewalls, Change Management, Automation, Incident Management, Cisco Technologies, Process Engineering, Security, Project Management, Information Technology
Education
University of Central Missouri 1997 — 1999
Grad School of Industrial Mgmt
Baker University 1988 — 1991
BA, Business
Olathe
Olathe South
Olathe South
Olathe South High School
Training Certificates
AlphaSights June 2015 - Present
GLG (Gerson Lehrman Group) February 2015 - Present
Synapse Consulting, LLC January 2015 - Present
Mid-America Ducati Owners Group (MADOG) September 2014 - Present
Charter Communications September 2014 - May 2015
NICE Systems July 2013 - July 2014
NICE Systems April 2012 - July 2013
Information Technology Consultant January 2002 - September 2012
DeVry University March 2010 - August 2012
Sprint Nextel October 2011 - April 2012
Skills
Team Leadership &..., Outsourcing Management, Contract Negotiations &..., Software Project..., Project Management, Database Technologies..., IT Infrastructure /..., Process Improvement, Vendor Management, Software Planning &..., Budget Analysis and..., Facilitator, International Business, Product Management, Influential, Performance Based..., Brand Marketing, Online Marketing, Marketing Strategy, SaaS, Base Marketing, Social Media Marketing, Social Media Development, Social Media Monitoring, Mobile Devices, IT Governance, Web 2.0, New Business Development, New Business Ventures, Startup Consulting, Social Networking, LTE, TD-LTE, WiMAX, Human Capital Management, Management, Hadoop, Contact Centers, Voice of the Customer, Business Analytics, Predictive Analytics, Churn, Cloud Computing, Executive-level..., Strategic Partnerships, IT Strategy, Business Process..., Business Intelligence, Java, Program Management
Education
Baker University 2004 — 2006
MBA, Business Administration
DeVry University 1998 — 2004
BS, Network and Communications Management (Telecommunications)
CenturyLink July 2009 - Present
Embarq December 2008 - July 2009
Embarq January 2006 - December 2008
Sprint January 2003 - January 2006
SPRINT NEXTEL 1979 - 2005
Skills
Telecommunications, Vendor Management, SDLC, Program Management, Wireless, Requirements Analysis, Visio, Process Improvement, Cross-functional Team..., VoIP, Project Management, Business Analysis, Integration, Release Management, Project Planning, Management, Enterprise Software, Enterprise Architecture, Team Leadership
Education
Baker University 1998 — 2002
Master of Science (MS), Management
Sprint May 2011 - Present
Blue Cross and Blue Shield July 2009 - November 2009
Midwest Consulting Group November 2007 - November 2008
Sprint Nextel October 2005 - December 2006
Sprint Nextel February 2001 - October 2005
Sprint Nextel September 1999 - February 2001
Sprint Nextel June 1999 - September 1999
Skills
Integration
Education
Baker University 2003 — 2005
MBA
MidAmerica Nazarene University 1998 — 1999
Bachelor of Arts, Management and Human Relations
Johnson County Community College 1996 — 1998
Paralegal
East High School 1980 — 1983
General
Sprint Nextel May 2011 - Present
Sprint May 2007 - Present
Fort James 1999 - 2000
Skills
Agile Methodologies, Web Development, SDLC, Telecommunications, Vendor Management, Visio, MS Project, PMP, Linux, Requirements Analysis, Software Development, Scrum, Program Management, Software Project..., Cloud Computing, Mobile Devices, Oracle, Agile Project Management, Integration, Enterprise Architecture
Education
Baker University
Jack Cooper Holdings Corp. September 2014 - Present
Robert Half Technology June 2014 - September 2014
Sprint/Nextel November 2011 - April 2014
Sprint Nextel August 2007 - November 2011
Sprint Nextel February 2006 - August 2007
IBM June 2005 - February 2006
IBM March 2005 - June 2005
IBM January 2005 - March 2005
IBM September 2004 - January 2005
Sprint Nextel June 1999 - September 2004
Skills
Business Process..., SDLC, Software Project..., Project Management, Testing, Management, Project Planning, Quality Assurance, VoIP, Business Intelligence, Mobile Devices, Leadership, Unix, Visio, Telecommunications
Education
Baker University 2000 — 2002
MBA, Business Administration, 3.8
Missouri Western State University 1997 — 1999
Bachelor of Science, Mathematics, 3.0
Ericsson 2005 - Present
Sprint Nextel 2004 - 2005
Sprint Nextel 2001 - 2004
Skills
Access, SQL, Microsoft Office, Mainframe, Telecommunications, Wireless, Software Project..., Visio, Oracle, Unix, Project Planning, IP, Team Building
Education
Baker University 2002 — 2004
Masters, Masters Of Science and Management (MSM)
Park University 1996 — 2000
BS, Computer Science and Math
DST Systems March 2015 - Present
Shell November 2014 - March 2015
AMC Theatres February 2014 - October 2014
AMC Theatres February 2009 - February 2014
Sprint November 2005 - February 2009
Sprint Nextel 2006 - 2009
Sprint/IT 1999 - 2009
Sprint September 2004 - November 2005
Sprint November 2001 - September 2004
Sprint May 1999 - November 2001
Skills
Database Design, ER/Studio, Master Data Management, XML, Requirements Analysis, SOA, Data Integration, Erwin, Data Warehousing, Data Modeling, SQL, Business Analysis, Web Services, Integration, Data Analysis, Access, Data Management, Business Intelligence, IT Strategy, SharePoint, Project Management, Data Quality, Analysis, Business Objects, Business Process, Microsoft SQL Server, Database Admin, Databases, Database Administration, Software Documentation, Program Management, Process Improvement, Enterprise Architecture, Quality Assurance, Visio, Solution Architecture, ETL, SDLC, Unix, Vendor Management, Oracle, SSIS, Systems Analysis, Software Project..., T-SQL, SSRS, PL/SQL
Education
Baker University 2000 — 2002
BBA, Business, Computers
Tulsa Community College 1986 — 1993
Associate in Science, Business, Computers
University of Oklahoma 1988 — 1990
Nursing
Oklahoma State University 1985 — 1988
Boulevard Tire & Service January 2009 - Present
Sprint May 2003 - September 2007
Sprint Nextel 2006 - 2007
Sprint PCS 2000 - 2007
Sprint Field Operations August 2000 - May 2003
Sprint May 1996 - August 2000
Skills
Management, Budgets, Wireless, Testing, Telecommunications, Networking, System Deployment, Wireless Networking, Computer Network..., Vendor Management, VoIP, Mobile Devices, Cellular Communications, Switches
Education
Baker University 2003 — 2007
BBA, Business
Prince Edward County
Sprint January 2015 - Present
Sprint September 2013 - November 2014
Sprint Nextel November 2005 - September 2013
Sprint Nextel January 2003 - November 2005
Kansas City KS. Community College September 2000 - June 2003
Sprint December 2001 - January 2003
Sprint August 1999 - December 2001
Johnson County Court Services August 1997 - May 1999
Skills
Basketball Coaching, Football Coach, Sales Management, Recruiting, Team Building, Marketing, Strategic Planning, Strategy, Public Speaking, Product Development, Budgets, Marketing Strategy, Forecasting, Negotiation, Microsoft Excel, New Business Development, Microsoft Office, PowerPoint, Staff Development, Business Planning, Operations Management, Financial Analysis
Education
Kansas State University 1992 — 1997
BS, Criminolgy
Baker University 2003 — 2005
MBA, Business
Sprint March 2008 - Present
Sprint Nextel February 2006 - March 2008
Overnite 1998 - 2006
Skills
Telecommunications, Wireless, CDMA, 4G, EVDO, Process Improvement, Visio, LTE, Cross-functional Team..., VoIP, Network Design, Vendor Management, Project Management, Forecasting, Project Planning, Data Analysis, Access, Program Management, Network Engineering, Strategic Planning, Cellular Communications, Integration
Education
Baker University 2001 — 2005
Masters, Business Administration
Baker University 2002 — 2003
Bachelors, Business Administration
Ericsson March 2013 - Present
Ericsson October 2012 - February 2013
Ericsson September 2009 - October 2012
Sprint Nextel February 2009 - September 2009
Sprint Nextel February 2008 - February 2009
Sprint Nextel July 2007 - February 2008
Sprint June 2006 - July 2007
Sprint August 2005 - June 2006
Sprint February 2004 - August 2005
Skills
Program Management, Cross-functional Team..., Management, Leadership, Strategy, Project Planning, Project Management, Strategic Planning, Software Documentation, CRM, Vendor Management, Integration, Managed Services, Process Improvement
Education
Baker University 2007 — 2009
Master of Business Administration
The University of Kansas 1994 — 1998
Bachelor of Science, Analytical Geographic Information Systems
SMNW
Sprint Nextel SVP of TechologyPushButtonMusic2008 - Present
GlobalSource LLC 1994 - 2000
Skills
Telecommunications, Business Process..., Process Improvement, Program Management, Cross-functional Team..., Strategic Sourcing, Vendor Management, Software Development, Contract Negotiation, Business Analysis, Wireless, SDLC
Education
Baker University 2004 — 2006
MBA, Business
Missouri Western State University 1988 — 1994
CenturyLink February 2011 - Present
CenturyLink January 2009 - January 2011
Embarq January 2006 - January 2009
Sprint Nextel January 2000 - January 2006
Sprint January 1998 - January 2000
Sprint May 1989 - January 1998
Skills
Product Management, Telecommunications, Wireless, Vendor Management
Education
George Washington University 2002 — 2004
Master's Certificate, Project Management
Baker University 2000 — 2002
MBA, Business Administration
University of Missouri-Kansas City
BS, Accounting
Genesis10 August 2014 - Present
MILVETS Systems Technology, Inc. January 2014 - August 2014
Dairy Farmers of America January 2013 - January 2014
Dairy Farmers of America January 2010 - January 2013
Dairy Farmers of America April 2009 - January 2010
Sprint Nextel January 2007 - February 2009
Covansys July 2006 - December 2006
Sprint January 2003 - August 2006
Sprint January 2000 - January 2003
Sallie Mae September 1993 - July 1997
Skills
Business Process, Integration, Process Improvement, Project Management, Management, SAP, Test Management, Test Planning, Software Development, Training, PeopleSoft, Vendor Management, Systems Analysis, Testing, Strategy, Human Resources, Business Analysis, SDLC, Consulting, Requirements Analysis, Business Process..., ERP
Education
Baker University 1995 — 1996
MS, Business
University of Nebraska at Omaha 1988 — 1991
BS, Business
San Diego State University-California State University
Citi August 2014 - Present
Federal Goverment March 2013 - August 2014
Oracle Corporation July 2009 - March 2013
Sprint Nextel March 2008 - April 2009
Legal Services for Students September 2005 - August 2007
Skills
Team Leadership, Research, Strategy, Management, Strategic Planning, Legal Assistance, Editing, Corporate Law, Litigation, Civil Litigation, Legal Writing, Commercial Litigation, Employment Law, Business Analysis, Mediation, Data Analysis, Intelligence Analysis, Cyber-security, Cyber Defense, Cyber Operations, Contracts Management, Contract Negotiation, Negotiation, Decision Analysis, Writing, Report Writing, Compliance
Education
University of Kansas School of Law 2004 — 2007
J.D., Law
2005 — 2005
Law
University of North Texas 2002 — 2004
BA, Political Science
Sprint January 2013 - Present
Ericsson Services, Inc. September 2009 - February 2013
Sprint Nextel July 1999 - September 2009
Skills
CDMA, Program Management, Process Improvement, Contract Management, 4G, 3G, Contract Negotiation, Integration, Site Acquisition, Team Leadership, Telecommunications, Vendor Management, Cellular Communications, LTE, Microwave, Network Design, Project Management, Project Planning, Wireless
Education
Baker University 2000 — 2002
Master of Business, Business Administration and Management, General
The University of Kansas 1992 — 1996
BS Journalism, Business Communications
Comcast October 2014 - Present
Dish Network May 2014 - September 2014
Dish Network October 2011 - May 2014
Pittsburg State University July 2009 - April 2012
Dish Network May 2011 - October 2011
Sprint Nextel Corporation August 2009 - May 2011
IIA MidWestern District Conference December 2008 - September 2010
Baker University July 2008 - May 2010
Sprint Nextel May 2006 - August 2009
Pittsburg State University January 2005 - May 2006
Skills
Internal Audit, Process Improvement, Leadership, Risk Assessment, Sarbanes-Oxley Act, Auditing, Training, Analysis, Project Management, Internal Controls, Project Planning, Finance, TeamMate, Access, Program Management, Budgets, Written & Oral..., Sarbanes-Oxley, Coaching Staff, Situational Leadership, Time Management, Quality Assurance, Negotiation, Workshop Facilitation, Customer Service, Communication, Event Planning, Training Delivery, Lotus Notes
Education
Baker University 2008 — 2010
Masters Business Administration, MBA
Pittsburg State University 2001 — 2006
BBA, Finance and Spanish
Sprint Nextel January 2006 - March 2008
Education
Baker University 2008 — 2009
MSM, Management
DeVry University 2004 — 2006
BSTM, Technical Management
Sprint Nextel February 2011 - Present
Sprint Nextel 2006 - May 2011
Sprint September 2003 - September 2006
Nortel Networks 2000 - 2003
Nortel Networks 2000 - 2003
Skills
EVDO, CDMA, Telecommunications, 4G, Networking, Wireless, Switches, LTE, RF, WiMAX
Education
Baker University 2007 — 2009
Bachelors of Business Administration, Business
Baker University 2005 — 2007
Associate of Arts in Business, Business
Northwest Kansas Technical College 1996 — 1998
Technical, Telecommunications
Sprint Nextel April 2011 - Present
Sprint November 2007 - April 2011
Sprint November 2006 - November 2007
Sprint November 2005 - November 2006
J.M. Neil & Assoc., Inc. August 2005 - November 2005
Birch Telecom March 2003 - August 2005
ionex telecommunications 1997 - 2003
ITI Marketing Services 1991 - 1997
Skills
Telecommunications, Training, Process Improvement, Call Centers, Customer Service, Vendor Management, Troubleshooting, Leadership, Management, Call Center, Project Management, Networking, Wireless, Strategic Planning, Microsoft Excel, VoIP, Customer Satisfaction, Outsourcing, Human Resources, Inventory Management, Coaching, Data Analysis, Sales, Program Management, Cross-functional Team..., Team Leadership, Customer Retention, Quality Assurance, Software Documentation, Time Management, Employee Training, Operations Management, Team Management, Forecasting, Project Planning, Team Building, Analysis, Workforce Management, Business Analysis, Account Management, Customer Experience, Visio, Business Process..., Access, Sales Operations, Performance Management, Change Management, CRM, Salesforce.com, Budgets
Education
Baker University 2005 — 2007
Bachelor of Science, Management
Butler County Community College 2002 — 2004
Associate of Arts
Sprint Nextel June 2011 - Present
Sprint Nextel June 2011 - June 2012
Sprint August 2010 - May 2011
Sprint February 2008 - August 2010
Sprint September 2005 - February 2008
Sprint July 2003 - September 2005
Sprint April 2001 - July 2003
Sprint August 1999 - April 2001
Sprint September 1997 - August 1999
Skills
Cross-functional Team..., Process Improvement, Call Centers, Management, Business Process..., Data Analysis, Leadership, Business Intelligence, Customer Experience, Analysis, Analytics, Call Center, Business Analytics, Customer Satisfaction, Training, Telecommunications, IT Management, Sales Management, Project Planning, Coaching, Product Management, Quality Assurance, Performance Management, Workforce Management, Strategy, Budgets, Contract Negotiation, Business Analysis, Program Management, Integration, Customer Focus, Innovative Problem..., Report Generation, Software Implementation, Sales, Wireless, SaaS, Solution Selling, Team Leadership, Enterprise Software, Engaging Public Speaker
Education
Baker University 2004 — 2006
MBA, Masters of Business Administration
The University of Kansas 1993 — 1997
Bachelor of Science, Business
Sprint Nextel November 2008 - Present
Sprint June 2008 - November 2008
Sprint January 2005 - May 2008
Sprint August 2002 - December 2005
Skills
Cross-functional Team..., Telecommunications, Program Management, Wireless, Vendor Management, Project Management, Product Management, Data Analysis, Business Process..., Account Management, Contract Negotiation, Sales, Business Analysis, Process Improvement, Leadership, Team Building, Management, Customer Service
Education
Baker University 2006 — 2008
Master, Business Management
Missouri Western State University 1996 — 2000
Business Management
DIRECTV August 2014 - Present
DIRECTV October 2012 - August 2014
Directv Home Services March 2010 - October 2012
Embarq January 2006 - March 2010
Sprint Nextel July 2001 - January 2006
Sprint/Nextel July 1999 - July 2001
Education
Baker University 2005 — 2006
Business Administration
Blue Cross and Blue Shield of Kansas City April 2014 - Present
Blue Cross Blue Shield of Kansas City November 2009 - April 2014
Sprint Nextel June 2006 - March 2009
Sprint April 2004 - June 2006
Sprint August 1999 - April 2004
Sprint PCS July 1998 - August 1999
AT&T 1991 - 1998
Skills
Process Improvement, Customer Service, Strategic Planning, Project Management, Visio, Data Analysis, Quality Assurance, Management, Vendor Management, Training, Access, Leadership, Budgets
Education
Johnson County Junior College
Baker University
MBA
University of Missouri-Columbia
BSBA
Source Support Services, Inc. March 2014 - March 2015
My Lil Romper Room March 2013 - March 2014
West Corporation November 2012 - February 2014
Direct Interactions January 2013 - May 2013
Apple August 2011 - September 2012
NCR / GTS America April 2011 - April 2012
Horizon Software International, LLC. July 2009 - May 2011
Alpine Access December 2008 - March 2010
Finlay Fine Jewelry May 2008 - September 2008
Sprint Nextel November 2006 - September 2007
Skills
Software Documentation, Troubleshooting, Technical Support, Hardware, Help Desk Support, Software Installation, Management, Telecommunications, Windows, Unix, Project Planning, Quality Assurance, Account Management, Wireless, Customer Service, Information Technology, Web Services, Active Directory, Computer Hardware, SQL, Laptops, Microsoft Office, Team Leadership, Training, Windows 7
Education
Baker College Business and Corporate Services 2009 — 2014
Associate's Degree, Business Administration and Management, General
Baker College of Flint
Associate's degree, Business Administration and Management, General
Genesis 10 March 2010 - Present
University of Phoenix October 2009 - Present
Olathe and Blue Valley School Districts January 2010 - March 2010
Sprint August 1998 - March 2009
SPRINT-NEXTEL January 1998 - January 2009
Sprint January 2000 - January 2008
Sprint January 1999 - January 2000
Sprint January 1998 - January 1999
Medical Research University and Medical Center January 1996 - January 1998
University of Kansas Medical Center January 1996 - January 1998
Skills
Computer Hardware, Software Documentation, Disaster Recovery, Project Management, Risk Management, Management, Information Technology, Process Improvement, Telecommunications, Account Management, Visio, Databases, Training, Security, Access
Education
Ottawa University 2006 — 2009
K-6 Elem Ed, KS K-6 Elementary Education Licensure
Baker University 1999 — 2001
MSM, Management
Drury University 1992 — 1994
M.Ed, Education
Missouri State University 1989 — 1992
BSRT, Radiology Technology
Baker University
Masters, Management
Drury University
Masters, Education
George Washington School of Business and Public Management
Masters Certification, Project Management
Missouri State
Bachelor of Science
Federal Reserve Bank of Kansas City June 2013 - Present
Team Laurie, LLC February 2012 - Present
Nextaff March 2012 - May 2013
Layne Christensen April 2011 - March 2012
CenturyLink April 2007 - December 2009
Sprint Nextel April 2001 - April 2007
Skills
Payroll, Benefits, Employee Benefits, HRIS, Labor Relations, Garnishments, Human Resources, Leadership, Employee Relations, Performance Management, Benefits Administration, Onboarding, Applicant Tracking..., Talent Management, Vendor Management, Employee Engagement, New Hire Orientations, Process Improvement, Workforce Planning, PowerPoint, Project Management, Microsoft Office, Contract Negotiation, Business Analysis, Management, Organizational..., Visio, Program Management
Education
Baker University 2008 — 2011
Bachelors, Business Management
Johnson County Community College 2005 — 2007
Associates, Liberal Arts
Allstate Insurance Company - Gowanny Agency July 2015 - Present
Wireless Vision, LLC April 2014 - Present
Wireless Vision, LLC March 2013 - July 2015
Wireless Vision, LLC December 2011 - March 2013
Wireless Vision, LLC September 2009 - December 2011
Cash Now LLC July 2005 - July 2009
Sprint Nextel December 2000 - July 2005
Skills
Wireless, Direct Sales, Sales Management, Telecommunications, Cellular Communications, Quotas, Account Management, Sales Operations, Solution Selling, Sales Process, Customer Retention, Sales, Selling, Customer Satisfaction, Customer Experience, Management, Team Building, Customer Service
Education
Baker College of Clinton Township 2008 — 2011
Bachelor of Business Administration (BBA), Business Leadership, 3.8
New Horizons 2006 — 2009
Sprint February 2012 - March 2014
Sprint Nextel January 2004 - January 2012
Sprint Nextel 2000 - 2003
Consultant June 1998 - November 2000
AT&T January 1995 - December 1998
AT&T January 1993 - December 1995
AT&T January 1991 - December 1992
AT&T January 1990 - December 1990
AT&T January 1990 - July 1990
AT&T January 1988 - December 1989
Skills
Wireless, Solution Selling, Direct Sales, Wireline, Telecommunications, Salesforce.com, Unified Communications, Managed Services, Account Management, 4G, Channel, Sales Process, VoIP, Strategic Partnerships, Customer Retention, Strategy, CRM, Sales, Sales Management, New Business Development, Management, Program Management, Leadership, Training, Call Centers, Customer Satisfaction, Sales Operations
Education
University of Missouri-Kansas City
MBA, Top 10% of class
Baker University
Bachelor of Arts (B.A.), Business Administration and Psychology, Top 10% of class
Mission Electronics October 2006 - Present
Sprint Nextel February 2004 - August 2006
The Goodyear Tire & Rubber Company January 2002 - January 2004
Skills
Video Conferencing, Digital Signage, AV, Telepresence, Unified Communications, Audio, Video, Consultative Selling, Sales Management, Customer Relations, Account Management, New Business Development, Projectors, Negotiation, Problem Solving, Customer Service, Team Building, Direct Sales, B2B, Integration, System Design, Budgeting, Key Account Management, Team Leadership, VoIP, Sound, Public Relations, Small Business, Solution Selling, Sales, Sales Process, Management, Crestron, Channel Partners
Education
Baker University 2008 — 2010
Associate's, Business
Conquest Technologies, Inc. May 2011 - Present
Neutro Enterprises LLC January 2011 - Present
CompuCom May 2010 - May 2011
AirLink Solutions January 2009 - June 2010
Sprint Nextel March 2007 - September 2009
First Development Companies February 2004 - August 2006
Fazal Kahn & Associates February 2003 - November 2003
Skills
Computer Hardware, Computer Science, Computer Maintenance, Architecture, Civil Engineering, Technical Support, Network Engineering, Network Security, Network Design, Network Administration, Project Engineering, Project Planning, Project Implementation, Entrepreneurship, Business Management, Business Strategy, Business Planning, New Business Development, Wireless, Wireless Networking, Wireless Security, Wireless Network Design, Wireless Solutions, Wireless Services, Cisco Wireless, Cisco, Cisco Security, Cisco Switches, Financial Analysis, Hardware, Cisco Technologies, Cisco IOS, Routers, Troubleshooting, Software Installation, WAN
Education
Baker College Business and Corporate Services 2006 — 2010
Bachelor in Business Leadership, Business Leadership & Finance
Macomb Community College 2003 — 2006
Associates in General Study, Finance, Information Technology (IT), Management, and Engineering
Dwight D. Eisenhower High School 2001 — 2003
Dipolma
Sprint November 2013 - Present
CBRE June 2012 - November 2013
Sprint 2006 - March 2012
Sprint - Embarq 2005 - 2006
Sprint Nextel 2001 - 2006
Skills
Telecommunications, Wireless, M2M, Mobile Devices, Mobile Technology, Project Management, Managed Services, Vendor Management, Solution Selling, Salesforce.com, Business Development, Sales, Troubleshooting, Strategic Partnerships, VoIP
Education
Baker University 2003 — 2005
BBA
Samsung Electronics America Independent Telecom consultingTelmexOctober 2009 - December 2012
Ericsson September 2011 - January 2012
Sprint 1999 - 2009
Sprint Nextel 1999 - 2009
Skills
IBM AIX, Sun Solaris..., IBM WEB Sphere..., BEA web logic..., eSM HLR, Microsoft Windows, PRL..., Basic, C, C++, Cupl, PACS, Network Switch..., Voice XML, Microsoft Office..., Protocols: IS41, SS7
Education
Baker University 2002 — 2004
MBA, Buisness
Kansas State University 1994 — 1998
Electrical Engineering(Specialize in Digital), Computer Engineering
Penn Valley Community College 1992 — 1994
ASEE, Associate in of Science in Electrical Engineering
ARGO Data Resource Corporation 2008 - 2011
National City Mortgage 2002 - 2008
KPMG 2000 - 2002
Sprint Nextel 1996 - 2000
Skills
Instructional Design, Captivate, Instructor-led Training, Training Delivery, Curriculum Development, Training, Employee Training, E-Learning, Blended Learning, Learning Management..., ADDIE, Program Management, Needs Analysis, SnagIt, Lectora, SCORM, Team Building, Leadership, Articulate Storyline
Education
Baker University
Master of Science, Management
Ottawa University
Bachelor of Arts, Human Resources
Federal Reserve Bank of Kansas City August 2014 - Present
InterCall November 2007 - August 2014
Argus Health Systems February 2007 - November 2007
InterCall June 2005 - February 2007
Sprint Nextel March 1998 - June 2005
Sprint Nextel July 1992 - March 1998
Sprint Nextel July 1991 - July 1992
Skills
Test Cases, Test Planning, Regression, System Testing, Testing, Software Quality..., User Acceptance Testing, Quality Assurance, Regression Testing, SDLC, Acceptance, GUI, Manual Testing, Agile, Performance Testing, Quality Center, Web Applications, Unit Testing, Requirements Gathering, Defect Tracking, Requirements Analysis, Validation, SQL, Documentation, Configuration Management, Acceptance Testing, Agile Methodologies, Software Documentation, Test Automation
Education
Baker University 1996 — 1998
Bachlors, Business Adminstration
Law Offices of Berman and Rabin September 2012 - Present
Client Services Incorporated September 2011 - September 2012
atlas creditor services inc July 2004 - May 2011
Sprint Nextel June 2003 - June 2004
Skills
Customer Service, Sales, Time Management, Microsoft Office, Account Management, Management, Team Leadership, Skip Tracing, Sales Management, Team Management, Telecommunication..., Human Resources, Employee Training, Employee Relations, Staff Development, Problem Solving, Negotiation, Organizational Structure, Project Management, Organizational..., Client Retention, Collections, PowerPoint
Education
Baker University 2011 — 2013
Bachelor's of Science in Management Human Resourses Concentration, Business Management Human Resourses Concentration, Magna Cum Laude
Longview Community College 2005 — 2008
Associate's, Liberal Arts
Raytown South High School 1996 — 2000
High School Deploma, general studies
Ericsson November 2010 - Present
Ericsson October 2009 - November 2010
Sprint Nextel December 2007 - October 2009
Sprint Nextel August 2003 - December 2007
Sprint May 2002 - August 2004
Sprint January 2000 - May 2002
Sprint PCS November 1998 - January 2000
Education
Baker University 2005 — 2007
Master of Business Administration (M.B.A.)
Manhattan College 1994 — 1998
Bachelor of Science (B.S.), Computer Information Systems