St. Regis Bal Harbour
Address: 9703 Collins Ave, Miami Beach, FL 33154 Phone: (305) 993-3300: Place name: : : Category: : Website: : : Website: https://www.marriott.com/hotels/travel/miaxr-the-st-regis-bal-harbour-resort/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2 Category: Hotel Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Ads Check availability These ads are based on your current search terms.Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• Trip.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Fri, Feb 8 Sat, Feb 9 2 1 guest2 guests3 guests4 guestsDEAL34% less than usual $2,199 Agoda Verified Hotel Reviews · 1.5 million+ properties $639 StRegis.com · Official site $599 Hotels.com$639DEAL6% off $639 Trip.comView more room ratesCouldn't update prices. Try again.AgodaTotal: $2,393/night$2,199View room rates on Agoda StRegis.comTotal: $754/night$639View room rates on StRegis.com Hotels.comTotal: $705/night$599View room rates on Hotels.com Trip.comTotal: $750/night$639View room rates on Trip.com The St. Regis Bal Harbour Resort9703 Collins Ave, Miami Beach, FL 619 reviews Ads Check availability These ads are based on your current search terms.Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• Trip.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Fri, Feb 8 Check out Sat, Feb 9AgodaTotal: $2,393/night$2,199View room rates on Agoda StRegis.comTotal: $754/night$639View room rates on StRegis.com Hotels.comTotal: $705/night$599View room rates on Hotels.com Trip.comTotal: $750/night$639View room rates on Trip.com Hotel details Set on the beach, this luxe, high-rise hotel is across the street from the upscale Bal Harbour Shops, and 11 miles from Downtown Miami. … MORE Sophisticated rooms offer balconies with ocean views, plus 46-inch flat-screen TVs, iPod docks and Wi-Fi access. Suites add butler service, as well as kitchenettes or full kitchens. Amenities include beach access, 2 outdoor pools with private cabanas, a full-service spa and a fitness center. There's also an airy high-end restaurant, an oceanside bar and grill, and a wine cellar. Free Wi-Fi Pool Air-conditioned Laundry service Business center Pet-friendly Free breakfast Parking Beach access Room service Kid-friendly Restaurant Airport shuttle Hot tub Spa Fitness center Bar Smoke-free View more amenities View fewer amenities Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of The St. Regis Bal Harbour Resort Posting publicly on the Web Write a review Review summary Review summaries provided by TrustYou. Rooms · Rooms had views · Guests liked the large rooms · Some guests noted the beds could be improved Location · Near the beach; shopping nearby Service & facilities · Guests appreciated the friendly, professional staff · Some guests said reception & housekeeping could be improved View all reviews Questions & answers Ask a question See all questions (10)
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St. Regis Bal Harbour Employees
St. Regis Bal Harbour April 2014 - February 2015
Jean Georges' NYC January 2013 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Social Media, Public Speaking, English, Food Preparation, Cooking, Baking, Pastry, Fine Dining, Food Safety, Hospitality, Restaurants, Banquets
Education
Culinary Institute of America 2012 — 2014
Associate's degree, Baking and Pastry Arts/Baker/Pastry Chef
University of Florida 2008 — 2012
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
St. Regis Bal Harbour July 2015 - Present
Fisher Island Club September 2014 - July 2015
Trump National Doral, Miami June 2012 - August 2014
Guess? October 2011 - June 2012
Skills
Hospitality, Customer Service, Customer Retention, Opera, Management, Customer Satisfaction, Hotels, Hospitality Industry, Front Office, Team Building, Training, Resorts, Recruiting, Hiring, Retail, Sales, Outlook, Payroll, Coaching, Teamwork, Data Entry, PowerPoint, Microsoft Word, Employee Training, Inventory Management, Budgets, Leadership, Concierge Services, Event Planning, Pre-opening, Team Leadership, Office Administration, Rooms Division, Supervisory Skills, Hotel Booking, Sales Management, Telephone Skills, Microsoft Office, Cashiering, Microsoft Excel, Interviews, Customer Experience, Leadership Development, Sales Operations, Up-selling, Luxury, Guest Recovery, Retail Sales
Education
Florida Career College-Miami 2012 — 2013
PCT/CNA, Nursing Education
JW Marriott Marquis Miami May 2015 - Present
St Regis Bal Harbour August 2014 - May 2015
St Regis Bal Harbour November 2013 - August 2014
Trust Hospitality LLC June 2013 - November 2013
The Pickel Barrel October 2012 - December 2012
Core Events May 2012 - December 2012
Ministry of Tourism, Vitoria, Brazil October 2008 - December 2011
Skills
Tourism, Hotel Management, Hospitality Industry, Hospitality, Catering, Fine Dining, Guest Service Management, Restaurant Management, Culinary Skills, Customer Satisfaction, Customer Service, Lodging, Food Service, Event Management, Opening Hotels, Yield Management, Event Planning, Hotel Booking, ServSafe
Education
Florida International University 2013 — 2014
Masters, Hospitality Management
Universidade Vila Velha, Brazil 2008 — 2011
Bachelor, Hospitality
St. Regis Bal Harbour June 2013 - Present
Drop Boutique May 2012 - May 2013
Vita Coco February 2012 - February 2013
Kuehne + Nagel May 2011 - February 2012
Miami Dolphins & Sun Life Stadium February 2010 - February 2012
Skills
Logistics, International Logistics, New Business Development
Education
Florida International University 2010 — 2014
Hospitality Management, Marketing
Sheraton September 2014 - September 2014
St. Regis Bal Harbour November 2012 - August 2013
Hilton Fort Lauderdale Beach Resort January 2011 - April 2012
Skills
Foreign Languages, Communication Skills, Problem Solving, Works well in a team, Self-motivated..., Dedicated to work, Solid computer skills, Organization &..., Highly detail oriented, Hospitality Management, Hospitality
Education
Florida International University - College of Business Administration 2012 — 2014
Broward Community College 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
St. Regis Bal Harbour February 2015 - Present
St. Regis Hotel February 2013 - Present
Anatole France Las Alcobas July 2012 - January 2013
Sportortas Campos Chilpancingo March 2009 - June 2012
Motivate Asesores S.C. August 2011 - May 2012
Asador Ibérico Aldea December 2008 - April 2010
The Phoenician Resort April 2007 - December 2008
Skills
Self Starter, Business Intelligence, Proactivity, Spanish, Culinary Skills, Restaurants, Banquets, Chef, Cooking, Food, Food Quality, Teamwork, Fine Dining, Hospitality Management, Food & Beverage, Catering, Menu Development, Food Preparation, Cuisine
Education
CULTURES 2011 — 2011
Restaurant Manager Diploma, Business Administration and Management, General
Instituto Culinario de Mexico 2003 — 2006
Licenciado en Gastronomia "Chef", Food & Beverage
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 1998 — 2001
High School
Faena Miami Beach October 2014 - Present
St. Regis Bal Harbour September 2011 - October 2014
St. Regis Princeville March 2011 - September 2011
St. Regis Princeville April 2010 - March 2011
The Ritz-Carlton, Sarasota November 2008 - April 2010
The Ritz-Carlton, Sarasota June 2007 - November 2008
Tigh-Na-Mara Seaside Spa Resort September 2004 - June 2007
Tigh-Na-Mara Seaside Spa Resort June 2003 - September 2004
Skills
Union Experience, Resorts, Hotels, Luxury, Rooms Division, Revenue Analysis, Food & Beverage, Pre-opening, Hotel Management, Micros, Hospitality Management, Hospitality, Banquets, Hospitality Industry, Front Office, Tourism, Opening Hotels, Leadership, Fine Dining, Catering, Pre-opening experience, Yield Management, Restaurant Management, Menu Development, Opera, Property Management..., Spa, Management, Culinary Skills, Food, Concierge Services, Cuisine, Guest Service Management, Banquet Operations, Rooms Division..., Convention Services, OnQ, Restaurants, MICROS
Education
Penn State University 2000 — 2003
Bachelors, Hotel & Restaurant Management
Hawaii Pacific University
Bachelor of Science (B.S.), Hotel & Restaurant Management
JeanCo Food Concepts October 2014 - Present
Pierre's Restaurant, Morada Bay Beach Cafe October 2012 - 2014
St. Regis Bal Harbour December 2011 - December 2012
Sawa Restaurant September 2009 - April 2012
W Hotels South Beach January 2010 - 2010
Conrad Hotel 2004 - 2008
Skills
Menu Development, Fine Dining, Food & Beverage, Culinary Skills, Catering, Banquets, Restaurants, Hospitality Management, Restaurant Management, Cuisine, Food, Hospitality Industry, Pre-opening, Hospitality, Food Service, Hotels, Recipes, Cooking, Hotel Management, Resorts, Wine, Chef, Gourmet
Education
Cornell University 2010 — 2010
Certificate, Food Service Manager
Florida Internatinal University 2005 — 2008
Bachelor's degree, Hospitality Management
Morgans Hotel Group January 2015 - Present
St Regis Bal Harbour June 2013 - December 2014
Starwood Hotels & Resorts Worldwide, Inc. February 2012 - June 2013
Hotel Aventura Mexicana August 2010 - February 2012
W Hollywood (IDG) November 2009 - August 2010
W Scottsdale 2007 - 2009
Skills
Food & Beverage, Hotels, Hospitality, Staff Training, Cost Control, Hotel opening, Spanish, Restaurants, Menu Development, Revenue Analysis, Hiring, Hospitality Industry, Hospitality Management, Hotel Management, Pre-opening, Management, Marketing Strategy, Restaurant Management, Micros, Rooms Division, Forecasting, Resorts, Front Office, Yield Management, Banquets, Property Management..., Guest Service Management, Fine Dining, Opening Hotels, Cuisine, Opera, Culinary Skills, Wine, New Restaurant Openings, Tourism
Education
Arizona State University 2000 — 2005
Bachelor's degree, Economics
Arizona State University
Economics, Economics
One Bal Harbour Resort & Spa December 2012 - Present
St Regis Bal Harbour November 2011 - Present
St. Regis Hotel 2008 - Present
St Regis, Houston 2008 - November 2011
St Regis Houston February 2006 - January 2008
Four Seasons, Las Colinas 2004 - 2005
Four Seasons, Las Colinas 2003 - 2004
Four Seasons, Las Colinas 2002 - 2003
Skills
Pre-opening, Rooms Division, Hotels, Hotel Management, Hospitality Management, Hospitality Industry, Resorts, Training, Opening Hotels, Rooms Division..., Hospitality, Property Management..., Customer Service
Education
Cornell University 1998 — 2002
BS Hotel Management, Hotel/Motel and Restuarant Management
Pan Florida Realty April 2015 - Present
City Furniture July 2014 - February 2015
City Furniture December 2013 - July 2014
Canyon Ranch June 2013 - September 2013
The Alexander Hotel January 2012 - May 2013
South Beach Food and Wine Festival February 2012 - February 2012
Student Goverment Asociation February 2012 - 2012
St. Regis Bal Harbour May 2011 - June 2011
World Vision International January 2010 - March 2010
Century 21 Department Stores October 2008 - December 2008
Skills
Hospitality, Organizational..., Microsoft Office, Hospitality Industry, Administration, Hospitality Management, Customer Service, Guest Satisfaction, Hotel Management, Management, Sales, Training, Hotels, Resorts, Customer Satisfaction, Pre-opening, Food & Beverage, Event Management
Education
ITU 2014 — 2014
Certificate, Social Media
Pontificia Universidad Católica Madre y Maestra 2011 — 2013
Associate's, Hospitality Management
Florida International University 2010 — 2013
Bachelor's Degree, Hospitality Management
Colegio Santo domingo 1995 — 2005
High School Diploma, High School/Secondary Diplomas and Certificates
Beijing New Oriental Vision Overseas Consulting Co., Ltd. -Dalian Branch March 2015 - Present
South Florida Chinese Tourism Agency July 2012 - January 2015
St. Regis Bal Harbour February 2014 - September 2014
Miami Sugar Reef Grill November 2012 - April 2013
First Hong Kong Cafe August 2011 - April 2012
South Beach Food&Wine Festival February 2012 - February 2012
Inner Mongolia Hotel April 2011 - August 2011
Xiao Nan Guo Dining (Internship) October 2009 - December 2009
Aramark June 2008 - October 2008
Skills
English, Time Management, Microsoft Office, Highly responsible, Public Speaking, Chinese, Timeshare Management, Event Assisting, Destination Marketing, Strategic Management, Food & Beverage, Tour Operators
Education
Florida International University 2011 — 2013
Master of Science (MS), Hospitality Administration/Management, GPA 3.73
Tianjin University of Commerce China 2008 — 2011
Bachelor of Science (BS), Hospitality Administration/Management, 3.70
Faena Group March 2015 - Present
St. Regis Bal Harbour September 2013 - March 2015
St. Regis Bal Harbour January 2013 - September 2013
St. Regis Bal Harbour November 2011 - January 2013
St. Regis Princeville July 2010 - November 2011
The Ritz-Carlton Charlotte July 2009 - May 2010
The Ritz-Carlton San Francisco February 2007 - July 2009
The Ritz-Carlton Orlando Grande Lakes September 2004 - January 2007
Skills
Hotel Management, Hospitality Management, Rooms Division, Front Office, Hospitality Industry, Pre-opening, Micros, Property Management..., Resorts, Hotels, Hospitality, Concierge Services, Food & Beverage, Yield Management, Revenue Analysis, Banquets, Hotel Booking, Pre-opening experience, Rooms Division..., Opening Hotels, Restaurants, Convention Services, Guest Service Management, Opera, Leadership, Restaurant Management, Catering, Menu Development, Spa
Education
University of Central Florida 2002 — 2006
BS, Hospitality Management
The Continental Miami July 2015 - Present
St. Regis Bal Harbour November 2014 - Present
Beermefeedme.com July 2012 - Present
Loews Hotels February 2014 - November 2014
Sunswick 35/35 October 2013 - February 2014
Singlecut Beersmiths December 2012 - May 2013
Sideways Inc November 2012 - March 2013
HootSuite September 2012 - January 2013
SingleCut Beersmiths March 2012 - August 2012
The Surrey Hotel & Spa- Relais & Chateaux August 2010 - June 2012
Skills
Bartending, Bar, Wine & Spirits Industry, Mixology, Hospitality, Hotels, Hospitality Industry, Social Networking, Social Media, Food & Beverage, Hospitality Management, Front Office, Blogging, Restaurants, Pre-opening, Training, Leadership, Management, Customer Service, Guest Service Management, MICROS, Certified Beer Server, New Media, Copywriting, Craft Beer
Education
Niagara University 2001 — 2003
Bachelor of Science, Hospitality and Tourism Management
Schenectady County Community College 1999 — 2001
Associate, Hotel and Restaurant Management
Trump International Beach Resort January 2012 - Present
St. Regis Bal Harbour October 2011 - December 2011
STARWOOD HOTELS & RESORTS MAY April 2010 - December 2011
St. Regis Bahia Beach April 2010 - October 2011
TRUMP INTERNATIONAL HOTEL August 2008 - May 2009
ST. REGIS RESORT & RESIDENCE September 2006 - August 2008
St. Regis Hotel July 2003 - September 2006
FOUR SEASON HOTEL December 1997 - July 2003
THE PLAZA HOTEL January 1996 - December 1997
THE PLAZA HOTEL January 1991 - January 1996
Skills
Union Experience, Pre-opening, Budgets, Catering, Concierge Services, Contract Negotiation, Customer Satisfaction, Customer Service, Employee Training, Front Office, Guest Service Management, Hiring, Hospitality, Hospitality Industry, Hospitality Management, Hotel Booking, Hotel Management, Hotels, Income Statement, Laundry, Leadership, Luxury, Management, P&L, Pre-opening experience, Recruiting, Resorts, Rooms Division, Revenue Analysis, Opening Hotels, Property Management..., Food & Beverage, Yield Management, OnQ, Process Scheduler, Restaurants, Micros, Tourism, Banquets, Convention Services, Culinary Skills, Wine, Fine Dining, Opera, Restaurant Management, Rooms Division..., Guest Recovery
Education
University of Denver
Bachelor of Science Business Administration, Hotel and Restaurant Management
ABC Kitchen May 2015 - Present
The Mark by Jean Georges March 2015 - April 2015
Bacchanal October 2014 - February 2015
the Life by JGP July 2013 - August 2014
The St. Regis Princeville Resort April 2013 - July 2013
St. Regis Bal Harbour October 2012 - April 2013
Fontainebleau Miami Beach January 2012 - December 2012
St. Regis Deer Valley November 2009 - December 2011
St Regis Aspen June 2008 - October 2009
Ganzo March 2008 - May 2008
Skills
Banquets, Hotels, Pastry, Hospitality Management, Menu Development, Hospitality Industry, Cuisine, Resorts, Wine, Food, Restaurants, Italian cuisine, Hotel Management, Culinary Skills, Fine Dining, Chef, Event Management, Catering, Food & Beverage, Meal Planning, Luxury Lifestyle, Pre-opening, Restaurant Management, Hospitality, Recipes, Menu Costing
Education
Apicius - The Culinary Institute of Florence 2007 — 2008
MA, Italian Cuisine
Mercyhurst University 2003 — 2007
BA, Hospitality Management, Food & Beverage Management, Convention & Trade Show Management
Le beau maroc October 2013 - Present
St. Regis Bal Harbour October 2012 - October 2013
The Setai October 2011 - December 2011
Kendall College April 2011 - September 2011
guadalpin banus January 2010 - June 2010
Marriott Hotel January 2009 - June 2009
Skills
Banquets, Customer Service, Hospitality Industry, Event Management, Food, Hospitality, Hospitality Management, Hotel Management, Management, Tourism, Restaurants, MICROS, Hotels
Education
Kendall College 2010 — 2011
Bachelor's degree, Hospitality Administration/Management
Les Roches Marbella 2007 — 2010
The swiss Hotel association Diploma, Hospitality Administration/Management
Fontainebleau Miami Beach December 2013 - Present
SLS Miami April 2013 - December 2013
Miami HEAT December 2011 - October 2013
IMG Tickets May 2013 - August 2013
Sony Open Tennis March 2013 - March 2013
St. Regis Bal Harbour March 2012 - February 2013
Miami Dolphins & Sun Life Stadium June 2012 - September 2012
Conrad Miami January 2011 - March 2012
The Newport Beachside Hotel & Resort August 2010 - December 2010
Skills
Hotels, Hospitality Management, Hospitality Industry, Hospitality, Resorts, Event Management, Customer Service, Ticket Sales, Luxury, Sports Marketing, Paciolan, Motivational Speaking, Hotel Management, Front Office, Food & Beverage, Tourism, CRM Integration, Archtics Ticketing..., Social Media, Brand Management, Creative Strategy
Education
Johnson and Wales University 2009 — 2013
Bachelor of Science (BS), Sport and Fitness Administration/Management, Senior
Mandarin Oriental, Miami April 2014 - Present
St. Regis Bal Harbour April 2012 - Present
Turnberry Isle Miami January 2012 - April 2012
Mandarin Oriental, Miami February 2004 - February 2012
The Biltmore Hotel August 2000 - February 2004
Doral Golf Resort and Spa May 1994 - July 2000
Skills
Food, Event Management, Fine Dining, Event Planning, Meeting Planning, Cuisine, Wine, Budget, Parties, Entertainment
Education
Florida State University
St. Regis Bal Harbour May 2012 - Present
The St. Regis Bal Harbour Resort June 2011 - May 2012
The Westin Diplomat Resort & Spa November 2009 - November 2011
The Westin Diplomat Resort & Spa September 2005 - November 2009
The Westin Diplomat Resort & Spa September 2003 - September 2005
The Westin Diplomat Resort & Spa November 2002 - September 2003
Skills
Hotels, Hospitality Industry, Resorts, Delphi, Pre-opening, Sales, Reporting Systems, Accounts Receivable, Forecasting, Customer Service, Customer Satisfaction, Event Management, Leadership, Marketing, Training, Hospitality Management, Hospitality, Hotel Management
Education
1998 — 2002
Economics & Naval Engineering
St Regis Bal Harbour April 2012 - Present
Doral Golf resort January 2011 - March 2012
Trump International January 2007 - December 2010
Education
Miami Dade College 2000 — 2002
Associate's degree, Criminalistics and Criminal Science
Starwood Hotels & Resorts Worldwide, Inc. November 2014 - Present
St. Regis Bal Harbour October 2012 - Present
St. Regis Aspen Resort July 2010 - October 2012
St. Regis Hotel Princeville April 2011 - June 2011
St. Regis Aspen Resort August 2009 - July 2010
Sheraton St. Louis City Center May 2008 - March 2009
Westin Crown Center Hotel January 2007 - May 2008
Westin Crown Center Hotel May 2006 - January 2007
Skills
Rooms Division, Front Office, Hotels, Resorts, Pre-opening, Hospitality Industry, Revenue Analysis, Banquets, Hospitality Management, Micros, Hotel Management, Hospitality, Food & Beverage, Property Management..., Yield Management, Pre-opening experience
Education
Missouri State University 2002 — 2006
Bachelor of Science, Hospitality and Restaurant Administration
Lion Security January 2013 - Present
Elite One Protection July 2013 - Present
Security Nation May 2013 - Present
St. Regis Bal Harbour December 2014 - Present
First Service Residential February 2014 - July 2014
Canyon Ranch January 2012 - May 2013
Canyon Ranch January 2011 - February 2012
Broward Sheriff's Office Tamarac Division August 2009 - December 2009
Strike Force Protective Services February 2009 - July 2009
Skills
Loss Prevention, Security, Leadership Development, Team Leadership, Strategic Planning, Reasoning, Observant, Critical Thinking, Team Building, Team Management, Policy, Interviewing, Investigations, Investigation, Interrogation, PowerPoint, Teamwork, Supervisory Skills, Mentoring, Word, Microsoft Office, Hiring, Conflict Resolution, Time Management, Public Speaking, Problem Solving, Coaching, Customer Service, Negotiation, Emergency Management, Microsoft Word, Hotels, Training, Hospitality, Leadership, Surveillance, Event Management, CCTV, Security Management, Executive Protection, First Aid, Asset Protection, Private Investigations, Physical Security, Crime Prevention, Crowd Control, CPR Certified, AED, Retail Loss Prevention, Nightclub Security
Education
ITT Technical Institute - Ft. Lauderdale 2008 — 2010
2008; Associate Of Science, 2010; Major; Criminal Justice
Jacksonville University 2008 — 2009
Associate Of Science, Liberal Arts
St. Regis Bal Harbour October 2014 - Present
The Westin Diplomat Resort & Spa March 2012 - October 2014
W Fort Lauderdale November 2008 - March 2012
St. Regis, Fort Laduerdale April 2008 - October 2008
Sheraton Yankee Trader & Clipper March 2007 - April 2008
Sheraton Yankee Trader June 2005 - March 2007
Skills
Timesaver, Hospitality Management, Employee Relations, Hotel Management, Rooms Division, Pre-opening, Hotels
Education
Florida International University
Hospitality Managment
St. Regis Bal Harbour March 2015 - Present
Viceroy Miami January 2014 - January 2015
Hilton Fort Lauderdale Beach Resort 2012 - 2013
Skills
Gourmet, Hospitality Management, Hotel Management, Resorts, Food, Hospitality, Hotels, Food, Hospitality Industry, MICROS, Revenue Analysis, Rooms Division, Tourism, Front Office
Education
Stenden Hogeschool Leeuwarden 2009 — 2013
Bachelor's degree, International Hospitality Management
Rangsit University, Thailand 2012 — 2012
Minor in Spa and Health Management
The Cambridge School Doha 2005 — 2009
IGCSE and AS Level, High School/Secondary Diplomas and Certificates
St. Regis Bal Harbour May 2015 - Present
Four Seasons Hotels and Resorts September 2013 - May 2015
Four Seasons Hotels and Resorts September 2011 - September 2013
Four Seasons Hotels and Resorts March 2010 - September 2011
Four Seasons Hotels and Resorts April 2008 - March 2010
Four Seasons Hotels and Resorts June 2007 - April 2008
Four Seasons Hotels and Resorts March 2006 - June 2007
Four Seasons Hotels and Resorts June 2005 - March 2006
The Union Club Hotel August 2002 - May 2005
The Union Club Hotel May 2002 - August 2002
Skills
Rooms Division, Resorts, Front Office, Hotels, Guest Service, Guest Satisfaction, Scheduling, Hotel Management, Pre-opening, Hospitality Management, Hospitality Industry, Hospitality, Lodging, Luxury, Fidelio, Budgeting, Microsoft Office, Labor Analysis, Opera, Forecasting, Profit, Staff Training, Customer Satisfaction, Property Management..., Opening Hotels, Pre-opening experience, Guest Service Management, Rooms Division..., Yield Management, Banquets, Micros, Concierge Services, Guest Recovery, Revenue Analysis, Hotel Booking, OnQ, Spa, Process Scheduler, Catering, Customer Service, MICROS
Education
Purdue University 2002 — 2005
B.S., Hospitality and Tourism Management
St. Regis Bal Harbour September 2014 - April 2015
Starwood Hotels & Resorts Worldwide, Inc. December 2012 - August 2014
St. Regis Bal Harbour January 2012 - December 2012
Hotel Urbano at Brickell - Ocean Properties, LLC December 2010 - December 2011
BLÜ Nicaragua, S.A. March 2003 - April 2009
Skills
Hotels, Hospitality, Luxury Hospitality, Luxury Hotels, Hospitality Management, Hospitality Service, Guest Services, ISAC, Galaxy, Lightspeed, Opening Hotels, Customer Service, Luxury Services, Customer Relations, CRM, Microsoft Office, Interpersonal Skill, Leadership, Tourism, Marketing, Management, Hospitality Industry, Rooms Division
Education
Universidad Americana (NI) 2006 — 2010
Bachelor's degree, Hospitality Management
Universidad Americana (NI) 2006 — 2010
Post Graduate, Strategic Management
St. Regis Bal Harbour April 2015 - Present
Keller Williams Realty, Inc. March 2015 - Present
The Westin St. John Resort & Villas November 2014 - April 2015
The Westin Fort Lauderdale Beach Resort & Spa and Sheraton Fort Lauderdale Beach October 2013 - November 2014
W Fort Lauderdale January 2009 - October 2013
The Ritz-Carlton Fort Lauderdale August 2008 - January 2009
St. Regis Fort Lauderdale April 2007 - August 2008
The Westin Diplomat Resort and Spa March 2006 - April 2007
Sheraton Suites Cypress Creek June 2000 - March 2006
US Army June 1996 - July 2004
Skills
Emergency Management, Training, Security, Security Management, Private Investigations, Leadership, Corporate Security, Hotels, Investigation, Loss Prevention, CCTV, Resorts, Management, Risk Assessment, Supervisory Skills, Hospitality, Executive Protection, Risk Management, Physical Security, Enforcement, Surveillance, Security Operations, Workplace Safety, Patrol, Protection, Interrogation, Incident Management, Workers Compensation, Insurance, Americans with..., Coaching, Crime Prevention, Incident Handling, Close Protection, Managerial Experience, Investigations, Workplace Investigations, Incident Analysis, Emergency Operations, Insurance Claims, Writing, ADA, OSHA, Hospitality Management, Hospitality Industry, Hotel Management, Customer Service, Pre-opening, Team Building, Crisis Management
Education
Nova Southeastern University 2012 — 2014
Master's Degree, Leadership, 3.92 GPA
Florida Atlantic University 2002 — 2005
Bachelors of Arts, Criminal Justice, Sociology, 3.45 GPA
Broward Community College 2000 — 2002
Associates of Arts, Criminal Justice
Plantation High School 1992 — 1996
Diploma, General Education
St. Regis Bal Harbour August 2015 - Present
W South Beach February 2015 - August 2015
St. Regis Bora Bora May 2014 - February 2015
St. Regis Bal Harbour November 2011 - May 2014
Next Model Management January 2009 - December 2011
The Palms Hotel & Spa June 2011 - October 2011
Skills
Pre-opening, Hospitality, Resorts, Hospitality Management, Hotels, Opera, Customer Service, Hospitality Industry, Spanish, Social Media, Rooms Division, Fine Dining, Front Office, Hotel Management, Concierge Services, French, Banquets, Guest Service Management, PowerPoint, Guest Recovery, Luxury, Microsoft Excel, Reservation, Property Management..., Recruiting, Tourism, Hotel Booking, Social Media Marketing, Starguest, Communication Skills, Fashion Photography, Photography, Leisure, Modeling
Education
Florida International University 2010 — 2014
Bachelor's degree, Hospitality Management
St Regis Bal Harbour April 2013 - Present
St Regis Bal Harbour December 2011 - April 2013
St Regis Princeville July 2012 - August 2012
The Ritz Carlton South Beach June 2011 - December 2011
The Ritz Carlton South Beach April 2011 - June 2011
The Ritz Carlton Key Biscayne September 2006 - April 2011
The Ritz Carlton Fort Lauderdale September 2009 - November 2009
The Ritz Carlton Key Biscayne September 2005 - September 2006
The Ritz Carlton Key Biscayne September 2004 - September 2005
The Ritz Carlton Coconut Grove September 2002 - September 2004
Skills
Banquets, Pre-opening, Micros, Hospitality Management, Hotel Management, Hospitality Industry, Resorts, Hotels, Food & Beverage, Fine Dining, Menu Development, Hospitality, Rooms Division, Catering, Front Office, Revenue Analysis, Convention Services, Restaurants, Restaurant Management, Culinary Skills, Property Management..., Cuisine, Yield Management, Wine, Delphi, Food, Tourism, Meeting Planning, Cooking, Recipes, Food Service, Bartending, Event Management, Food Safety, Process Scheduler, Event Planning, Luxury, Banquet Operations, Inventory Management, F&B Operations, Rooms Division..., Budgets, Income Statement, Customer Service, Forecasting, Opening Hotels, Purchasing, Payroll, Pre-opening experience, Guest Service Management
Education
Universidad de San Martín de Porres 1993 — 1998
Bachelor's degree, Hospitality Administration/Management
St. Regis Bal Harbour June 2015 - Present
St. Regis Bal Harbour October 2014 - June 2015
St. Regis Bal Harbour April 2013 - October 2014
The Law Firm of Kim & Lowman, LLP August 2010 - April 2013
agua Spa at Mondrian South Beach January 2009 - August 2010
Skills
Hotels, Management, Employee Training, Hospitality, Hospitality Management, Hospitality Industry, Customer Service, Front Office, Hotel Management, Catering, Banquets, Rooms Division
Education
Florida International University - College of Business 2010 — 2012
Master of Business Administration (MBA)
Florida International University 2005 — 2009
Bachelor of Science (BS), Hospitality Administration/Management
Loews Hotels January 2015 - Present
Loews Hotels September 2013 - January 2015
St. Regis Bal Harbour 2013 - 2013
Fontainebleau Miami Beach March 2010 - May 2010
Skills
Hospitality Management, Press Releases, Social Media, Public Relations, Public Speaking, Social Networking, Social Media Marketing, Hospitality, VIP Services, Concierge Services, Customer Satisfaction, Customer Retention, Sales, Hotels, Customer Service, Hospitality Industry
Education
University of Miami 2007 — 2012
Bachelor of Science in Communication, Public Relations
Omni Amelia Island Plantation June 2015 - Present
iCrossing October 2014 - May 2015
The Joule August 2013 - August 2014
Fontainebleau Miami Beach June 2012 - June 2013
St. Regis Bal Harbour January 2012 - May 2012
The Ritz-Carlton, Half Moon Bay June 2010 - November 2011
The Ritz-Carlton, Amelia Island August 2007 - June 2010
The Ritz- Carlton, Orlando Grande Lakes April 2006 - August 2007
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2005 - 2006
Skills
Hospitality Industry, Hotels, Resorts, Front Office, Meeting Planning, Pre-opening, Banquets, Rooms Division, Convention Services, Event Management, Corporate Events, Event Planning, Concierge Services, Customer Service, Delphi, Training, Microsoft Office, Wedding Planning, Pre-opening experience, Spa, Food, Hospitality, Hospitality Management, Hotel Management, Micros, Sales
Education
University of Central Florida 2002 — 2004
Bachelor of Science, Hospility Management
St. Regis Bal Harbour 2013 - Present
Skills
Healing, Holistic Health, Nutrition, Stress Management, Wellness, Wellness Coaching
Education
Fordham University 1987 — 1991
Bachelor's degree, Sociology
Fordham University
Fordham, Sociology
Hotel Granduca April 2015 - Present
St. Regis Bal Harbour March 2013 - August 2014
Biltmore Hotel May 2010 - June 2012
Fisher Island Club December 2008 - May 2010
Mandarin Oriental Hotel Group 2003 - 2008
Skills
Culinary Skills, Hospitality Industry, Hotel Management, Pre-opening, Hospitality Management, Food & Beverage, Hospitality, Resorts, Banquets, Menu Development, Fine Dining, Luxury, Restaurants, Front Office, Chef, Catering
Education
Pinellas Technical Education Center-Clearwater
Culinary Diploma, Culinary Arts/Chef Training
St. Regis Bal Harbour December 2013 - Present
St. Regis Bal Harbour February 2013 - Present
Armany Exchange September 2011 - August 2013
Levy Restaurants January 2012 - February 2013
Subway and Carvel April 2010 - August 2011
Sportivo Sneaker Store September 2007 - November 2009
Skills
Time Management, Customer Service, Sales, Budgets, Merchandising, Cross-functional Team..., Accounting, Loss Prevention, Hiring, Store Operations, Journal Entries, Food Service, Restaurants, Inventory Management, Superb interpersonal..., Staff Development, VIP services specialist, Event Planning, Communicates effectively
Education
Johnson and Wales University 2011 — 2014
Bachelor's degree, Hotel Management, 3.7/ 4.0
Kingsborough Community College 2008 — 2011
Associates, Tourism and Hospitality, 3.6/4.0
Realty World South Florida July 2015 - Present
The Ritz-Carlton Hotel Company LLC January 2010 - Present
St. Regis Bal Harbour January 2010 - Present
Calder Casino December 2009 - January 2011
Seminole Hardrock & Hotel Beach Club June 2007 - December 2009
Club Med January 1999 - January 2001
Liquid Night Club January 1998 - January 2001
Royal Caribbean International August 1997 - January 2000
Skills
Real Estate, Real Estate Transactions, Hotels, Training, Resorts, Food & Beverage, Hospitality Management, Hospitality, Customer Satisfaction, Catering, Customer Service, Pre-opening, Management, Budgets, Negotiation, Hospitality Industry, Restaurants, Sales, Forecasting
Education
Broward College 2014 — 2016
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, 4.0
Gold Coast School of Real Estate 2013 — 2014
Real Estate Sales Associate License, Real Estate Sales and Developement, Pass
Gold Coast School of Real Estate South Florida 2012 — 2014
Residential Appraisal, Trainee Residential Appraisal, 4.0
Miami Dade College 2009 — 2012
Hospitality Management
Coral Park Senior High School 1994 — 1997
High School Diploma, General, 3.8
Hospitality Management
Teleperformance USA February 2013 - Present
St. Regis Bal Harbour 2012 - 2013
Compass Group October 2007 - May 2011
Harbor View Hotel May 2006 - October 2006
Wyndham Hotels & Resort January 2000 - January 2006
Wyndham Hotels & Resort January 1998 - January 2000
Wyndham Hotels & Resort January 1996 - January 1998
Skills
Employee Relations, Performance Management, Organizational..., Employment Law, Employee Training, Public Speaking, Hospitality, Human Resources, Hospitality Management, Hospitality Industry, Training, Food & Beverage, Coaching, Customer Service, Team Building, Onboarding, Customer Satisfaction, Recruiting
Education
Chicago State University 2008 — 2011
Bachelor of Arts (BA), Management
University of Technology - Jamaica 1990 — 1993
Associates Degree, Hospitality Management