Staples, Inc
Industry: Retail company
DescriptionStaples, Inc. is an American multinational office supply retailing corporation. It currently comprises over 1,500 stores in North America. Headquartered in Framingham, Massachusetts, Staples also does business extensively with enterprises in the United States and Canada, and as Staples Business Advantage. Customer service: 0333 300 1334 Headquarters: Framingham, Massachusetts, United States CEO: J. Alexander Douglas (2 Apr 2018–) Owner: Sycamore Partners Subsidiaries: Staples Canada, Quill Corp, Staples Finland Oy, Type of business: Privately held company
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Staples, Inc Employees
National Association of Professional Women (NAPW) April 2015 - Present
Foundation For CHOICE January 2014 - Present
Syneron Candela June 2013 - September 2014
Conmed Corporation March 2013 - June 2013
Exalenz Bioscience Ltd. October 2012 - March 2013
Allergan September 2010 - September 2012
Saxbys Coffee December 2008 - October 2011
Avon Products, Inc November 2006 - September 2010
Staples, Inc May 2005 - November 2006
Skills
Team Building, Sales Management, Sales, Forecasting, Strategic Planning, Account Management, Customer Service, Marketing, Sales Operations, Retail, Negotiation, Budget, New Business Development, Coaching, Merchandising, Budgets, Direct Sales, B2B, Business Development, Business Planning, Cold Calling, Competitive Analysis, Cross-functional Team..., Key Account Management, Leadership, Market Planning, Marketing Strategy, Performance Management, Product Development, Product Launch, Recruiting, Sales Presentations, Sales Process, Selling, Start-ups, Team Leadership, Time Management, Training
Education
University of Oklahoma
BBA, Marketing, Management
Rogue Ales December 2013 - March 2014
Staples.com October 2009 - May 2013
Staples.com July 2006 - October 2009
Staples.com August 2000 - July 2006
Staples, Inc. October 1996 - August 2000
Staples, Inc. December 1993 - October 1996
Skills
E-commerce, Merchandising, Strategy, Retail, New Business Development, Marketing, Management, Strategic Planning, Negotiation, Sales, Product Marketing, Leadership, P&L Management, Cross-functional Team..., Pricing, Forecasting, Product Management, Team Management, Product Development, Competitive Analysis, Web Analytics, Account Management, Selling, Budgets, Start-ups, Product Launch, Strategic Financial..., Inventory Management, Digital Marketing, Sales Operations, Multi-channel Retail, Business Analysis, Analysis, Program Management, Assortment, Vendor Relations, Customer Experience, Entrepreneurship, Supply Chain, Profit, Time Management, Market Planning, Cross-functional..., Personal Development, Sales Process, Financial Planning, Personnel Development, Innovative Thinking, Craft Beer
Education
Bentley University 1988 — 1992
BS, Marketing and Business Communications
Wayland (MA) High School 1984 — 1988
Tulane University August 2013 - Present
Roxbury Technology June 2013 - August 2013
Luxottica Retail 2011 - 2013
DN Consulting 2010 - 2011
SHRN 2010 - 2011
Staples, Inc. 2006 - 2010
Staples, Inc 2003 - 2006
Staples, Inc 2001 - 2003
VI Technologies 2001 - 2001
IONA Technologies 1999 - 2001
Skills
Employee Relations, Succession Planning, Talent Management, Performance Management, Deferred Compensation, Onboarding, HRIS, Employee Engagement, Human Resources, Organizational..., Leadership Development, Recruiting, Supply Chain, Organizational Design, Sourcing, Employee Benefits, Leadership, Training, Strategic Partnerships, Change Management, Workforce Planning, Team Building, Strategy, Strategic Planning, Start-ups, Retail, Program Management, Personnel Management, Organizational..., Management, Executive Coaching, Cross-functional Team..., Conflict Resolution, Coaching
Education
Assumption College
DeVry University
BS, Technical Management / HR
University of New Hampshire
Independent Studies - Zoology
BNY Mellon September 2012 - Present
Dell/Dell Services Federal Government, Inc April 2010 - September 2012
Staples, Inc March 2007 - August 2007
Skills
CompTIA A+ Certification, CompTIA Security +..., ITIL v3 Foundations..., Troubleshooting, Technical Support, Active Directory..., Microsoft Exchange, Lotus Notes, Networking, Active Directory, Microsoft Technologies, CompTIA, Security, Computer Hardware, Telecommunications, Management, Information Technology, Hardware, Windows
Education
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Technology management
University of Phoenix 2007 — 2010
Bachelor's in Information Technology, Information Technology- Networking
Cambridge International Partners April 2013 - Present
Cambridge International Partners April 2010 - April 2013
Staples, Inc. February 2009 - April 2010
Skills
Financial Modeling, Financial Analysis, Microsoft Excel, Mergers, Bloomberg, Microsoft Office, PowerPoint, Competitive Analysis, Business Development, Strategic Planning, Budgets, Investments
Education
Babson College 2005 — 2009
B.S., Finance and Economics
NEFCO Corporation October 2014 - Present
Victaulic April 2011 - October 2014
Old Dominion Freight Line/YRC/Yellow Freight October 2006 - November 2010
Staples Inc September 2004 - September 2006
Express Roadways Pvt Ltd 1986 - 1997
Express Roadways Pvt Ltd 1986 - 1997
Skills
Supply Chain, Training, Team Leadership, Leadership, Coaching, Management, Managing People, Customer Service, Budgets, Logistics, Shipping, Transportation, Inventory Management, AS 400, Tool processing, Fork lift cerifications, 5s, Freight, Warehousing, Forklift Operator, Performance Management
Education
University of Maryland College Park 1982 — 1987
BS, Business
Rockville High School 1979 — 1982
Gradutate, Business
Apple Inc. July 2007 - Present
Staples, Inc. December 2005 - October 2007
The Good Guys November 2003 - November 2005
Skills
Business Development, Client Aquisition, Account Management, Business Analysis, Business Planning, Time Management, B2B, Teamwork, Sales Operations, Driving Results, Sales Process, Problem Solving, Communication, Organization Skills, Customer Service, Team Leadership, Leadership Management, Sales Management, Operations Management, Budgeting, Marketing, Direct Sales, Training, Customer Experience, New Hire Orientations, Job Scheduling, Merchandising, Visual Merchandising, Inventory Management, Intelligence, Product Marketing, Publications, Consumer Electronics, Mobile Devices, Promotions, Graphic Presentations, Mac, Safety Management..., Retail, Apple Certified, iPhone, iPhone Support, iLife, OS X, Retail Sales, Mac OS, iPod, Apple Aperture, iOS, Mac OS X Server
Education
Academy of Art University, San Francisco
Computer Science
Baruch College, City University of New York (CUNY)
Business Management
Skyline College
Web Page, Digital/Multimedia and Information Resources Design
Staples, Inc December 2013 - Present
Olive Garden December 2012 - December 2013
TJ Maxx March 2010 - December 2012
Skills
Critical Thinking, Long-term Customer..., Public Speaking, Customer Service, Strategic Planning, Financial Analysis, Hospitality, Creativity Skills, Reliability, Personal Budgeting, Time Management, Online Research, Microsoft Office, Document Formatting, Typing, Microsoft Word, Microsoft Excel, Adobe Photoshop, Open Office Writer, Microsoft Publisher, Copy Editing, Fashion Photography, Photo Editing, CSS, Basic HTML, Web Design
Education
Japser County High School 2002 — 2006
Business Administration Completer's Program
University of Phoenix
Bachelor of Science (B.S.), Public Sector
Horizons for Homeless Children February 2015 - Present
Version 2.0 Communications July 2013 - January 2015
Matter Communications September 2010 - July 2013
Clear Channel Communications August 2009 - December 2009
Unigo August 2008 - December 2008
Staples, Inc June 2007 - August 2007
Skills
Press Releases, Social Media, Media Relations, Copywriting, Editing, Bylined Articles, Event Planning, Twitter, Facebook, LinkedIn, Hootsuite, Sysomos, Public Speaking, Public Relations, Strategic Public..., Blogging
Education
University of New Hampshire 2006 — 2010
Communication, Business, Spanish
Universidad Complutense de Madrid 2009 — 2009
Spanish Studies
Staples, Inc. December 2012 - Present
The Loss Prevention Foundation September 2010 - Present
Staples January 2008 - Present
Staples January 2005 - January 2008
Staples October 2002 - January 2005
Staples 2000 - 2002
Toys R Us 1997 - 2000
Toys R Us January 1997 - January 1999
Toys R Us January 1996 - January 1998
Skills
Loss Prevention, Store Systems, Logistics, Asset Protection, Operations Management, Risk Management, Leadership, Inventory Control, Retail, Process Improvement, Coaching, Merchandising, Forecasting, Store Management, Store Operations, Cross-functional Team..., Inventory Management, Shrinkage, Profit, Multi-unit, Distribution Center..., Management, Supply Chain, P&L Management, Driving Results, Income Statement, E-commerce, Process Scheduler, Multi-channel Retail, Big Box, Customer Satisfaction, Team Building, Hiring, Pricing, Selling, Sales Operations, Visual Merchandising, Succession Planning, P&L, Customer Retention, Operational Excellence, Sales, Sales Management, POS, Multi-Unit Management, Customer Experience, Internal Investigations, Business Operations, Training
Education
Baker College Center for Graduate Studies 2005 — 2007
Associate in Business Administration
Lowe's October 2013 - Present
The Home Depot January 2005 - December 2011
STAPLES INC July 2002 - January 2005
TOYS-R-US/BABIES November 2001 - July 2002
House2Home- Home Furnishings February 2001 - December 2001
Home Base March 1993 - February 2001
Golden Bear Restaurant August 1986 - June 1993
RAFAEL LUMBER & BUILDING SUPPLY November 1991 - March 1993
PAY-N-PAK HOME March 1985 - October 1991
Skills
Merchandising, Store Management, Training, Inventory Control, Big Box, Recruiting, Customer Service, Loss Prevention, Sales, Associate Development, Visual Merchandising, Store Operations, Management, Inventory Management, Pallet Jack, New Store Openings, New Store Development, Planograms, Forklift Operator, Store Remodels, Microsoft Office, Microsoft Excel, Microsoft Word, Cross Merchandising, Employee Training, Timely Decision Making, Self-driven, Income Statement, Multi-unit, New Hires, New Hire Orientations, New Hire Training, Profit Analysis, Shipping, Creativity, Store Fixtures, Retail Displays, Work Ethic, Organization, Customer Satisfaction, General Ledger, Carpentry, Plumbing, Electrical, Bookkeeping, Truckload, Safety, Problem Solving, Electricians, Retail
Education
The University of Montana 1981 — 1984
Business and Computer Science
Sentinel High School 1979 — 1983
Graduated, Mathematics and Computer Science
Atlantic Broadband January 2013 - Present
Atlantic Broadband LLC December 2010 - Present
Atlantic Broadband May 2007 - Present
Atlantic Broadband LLC May 2007 - December 2010
Staples September 2003 - May 2007
Staples Inc October 2003 - January 2007
Nutrition Inc June 2002 - August 2003
Skills
Internet Services, VoIP, Computer Hardware, Microsoft Office, Cable Networks, Troubleshooting, Call Centers, Telecommunications, Technical Support, Training, Telephony, Contract Negotiation, Customer Service, Sales, Data Entry, Wireless Networking, Business Development, Data Analysis, Networking, Cabling, LAN-WAN, Computer Network..., Broadband, Wireless, Routers, Telephone Skills, Ethernet, Operating Systems, Solution Selling, Network Administration, Cable Television, IP, Windows, Fiber Optics, Process Improvement, Inventory Management, Optical Fiber, Outlook, TCP/IP, T1, System Administration, Salesforce.com, Data Center, Cloud Computing, Customer Satisfaction, Databases, Management
Education
University of Phoenix 2012 — 2015
Masters, Business Administration c/ Human Resources
University of Phoenix 2010 — 2012
Bachelors of Science, Business Administration and Management, General
University of Phoenix
Associates, Business
Westmont Hilltop High School
High School Diploma
Medford Catholic Collaboratative September 2015 - Present
Saint Francis of Assisi and Saint Joseph Parishes May 2008 - Present
Archdiocese of Boston May 2008 - Present
Lawrence Memorial Hospital April 2014 - September 2015
Middlesex Sheriff's Office October 2014 - June 2015
Staples, Inc. 1993 - 2008
Nathan/Tyler Productions 1992 - 1993
SemiTest, Inc. 1990 - 1992
Premise, Inc. 1989 - 1990
Epoch Systems, Inc. 1987 - 1989
Skills
Forecasting, Leadership, Process Improvement, Strategic Planning, Strategy, Accounting, Budgets
Education
School of Theology and Ministry at Boston College 2011 — 2012
Master in Arts, Pastoral Ministry
Bentley University 1973 — 1977
BS, Accounting
Permanent Diaconate
Vilms Consulting, LLC April 2011 - Present
KF Style, Inc - d/b/a Moxie 2008 - Present
Beacon Hill Nursery School 2008 - 2010
Staples, Inc. 1990 - 2001
Small Business/Entrepreneurial Ventures 1988 - 1990
KPMG Peat Marwick 1987 - 1988
Skills
Quickbooks, Quicken, Accounting, Budgeting, Forecasting, Fundraising, Excel, Budgets, QuickBooks, Accounts Payable, Financial Analysis, General Ledger, Microsoft Excel, Management, Financial Reporting, Finance, Analysis, Marketing, Small Business, Financial Accounting, Internal Controls
Education
Babson College - Franklin W. Olin Graduate School of Business 1997 — 2001
MBA
LIU Post 1983 — 1987
Bachelor of Science, Accountancy
With Heart and Soul February 2015 - July 2015
Imperial Municipal Partners February 2014 - October 2014
The Paper Store July 2012 - January 2014
Kaleidoscope Books, Cards and Gifts September 2008 - February 2010
EMC October 2007 - August 2008
Century 21 Cornerstone January 2004 - October 2006
Staples Inc. October 1995 - October 2000
Massachusetts Army National Guard July 1991 - July 1997
Skills
Retail, Store Operations, Sales, Customer Service..., Scheduling Management, Hiring Employees, Operations Management, Loss Prevention, Inventory Management, Staffing Development, Analysis, Training, Presenting to Senior..., Driving Results, Cash Operations, Budgeting, Negotiation, Retail Buying, Merchandising, Entrepreneurship, Visual Merchandising, Merchandise Planning, Hiring, Customer Service, Management, Team Building, Store Management, Inventory Control, Retail Sales
Education
University of Phoenix 2008 — 2008
Associate of Science (AS), Business Administration and Management, General
University of Massachusetts, Amherst 1993 — 1995
Business Administration and Management, General
ZeroDegrees Inc September 2013 - Present
UX inc. February 2009 - September 2013
Rue La La September 2011 - January 2012
Rue La La August 2010 - September 2011
Staples, Inc. 2003 - August 2010
Bentley University 2006 - 2010
Staples, Inc 1999 - 2002
Fidelity Investments, Water Street Company 1998 - 1999
Digitas 1996 - 1998
The Faxon Company, Westwood, MA 1995 - 1996
Skills
Usability Testing, Information Architecture, Customer Experience, Focus Groups, Usability Design, user experience strategy, cross channel strategy, Web Analytics, Interaction Design, Card Sorting, User Experience, Usability Engineering, Heuristic Evaluation, Usability, Competitive Analysis, User Research, E-commerce, Mobile Devices, User-centered Design, Business Development, Cross-functional Team..., Human Computer..., Product Management, CRM, User Experience Design, Leadership, Strategy, Analytics, User Interface, Mobile Applications, Creative Direction, Market Research, Marketing, Start-ups, Direct Marketing, Product Development, Digital Strategy, Persona, Social Media, Cloud Computing, E-business, User Interface Design, Web Design
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2001 — 2003
MSHFID, Human Factors in Information Design
Boston University 1992 — 1993
MS, Journalism and Mass Communications
Roger Williams University 1988 — 1992
BA, Corporate Communications
Saint John's High School 1984 — 1988
MLS Property Information Network June 2009 - Present
Staples, Inc. May 2002 - August 2009
Commonwealth Traders 2007 - 2008
Skills
Customer Service, Microsoft Office, Coaching, Sales, Quality Assurance, HTML, Windows Server, Negotiation, Social Media Marketing, Microsoft Excel, Team Building, Leadership, Mobile Devices, PowerPoint, Project Management, Marketing, Interpersonal..., Real Estate
Education
Assumption College 2003 — 2007
Bachelors of Arts, Business, Economics
Assumption College 2003 — 2007
Bachelor's degree, Business Administration and Management, General
Staples December 2014 - Present
Staples November 2013 - December 2014
Staples Inc June 2013 - November 2013
Price Intelligently June 2012 - September 2012
University of Massachusetts Amherst September 2010 - May 2012
Skills
Economics, Econometrics, Economic Development, Economic Research, Natural Resource..., Stata, Blogging, Labor Economics, International Trade, Microsoft Excel, Library Science, Research, Data Analysis, SPSS, Statistics, Critical Thinking
Education
University of Massachusetts, Amherst 2009 — 2012
Bachelor of Science, Economics, Minor in Natural Resource Conservation
Francis W. Parker Charter Essential School 2006 — 2009
99 Cents Only Stores 2015 - Present
Micro Center June 2014 - April 2015
Micro Center April 2010 - June 2014
Exito Enterprises September 2007 - August 2009
Staples, Inc May 2000 - August 2007
Sportsmart August 1997 - February 2000
Skills
Customer Service..., Customer Satisfaction..., Order Fulfillment, Cost-Reduction..., Teambuilding & Training, Front-End Supervision..., Retail Operations..., Complaint Handling &..., Customer Satisfaction, Merchandising, Retail, Cost Reduction..., Inventory Control, Management, Customer Service, Sales, Loss Prevention, Customer Experience, Hiring, Leadership, Store Management, Inventory Management, Sales Management, Team Building
Education
University of Phoenix 2013 — 2015
Business Administration and Management, General
ORANGE COAST COMMUNITY COLLEGE 2004 — 2005
Business Administration
Cbeyond Inc September 2011 - April 2012
Cbeyond 2011 - 2012
Staples Inc March 2008 - September 2009
Enterprise-Rent-A-Car August 2004 - December 2007
Western Union June 2004 - August 2004
Skills
Salesforce.com, Sales Presentations, Account Management, Customer Oriented, Project Management, Leadership, Sales, Customer Satisfaction, Business Development, Training, Marketing, Management, Customer Service, Budgets, Telecommunications
Education
University of Miami - School of Business 2002 — 2004
Bachelor's degree, Business, Management, Marketing, and Related Support Services
General Dynamics Advanced Information Systems December 2012 - Present
General Dynamics Advanced Information Systems June 2010 - December 2012
Staples, Inc July 2006 - May 2010
General Dynamics Advanced Information Systems June 2009 - August 2009
Skills
Java, C++, PHP, JavaScript, HTML, CSS, Perl, SOA, SOAP, WSDL, Windows Server, Windows 7, Windows, Linux, Ubuntu, Red Hat Linux, VMware, VMware ESX, SysML, UML, Process Improvement, Integration, Hardware, Arduino, Microcontrollers, Circuit Design, Software Development, Software Documentation, Systems Engineering, System Testing, Debugging, Eclipse, Assembly Language, MIPS, Software Engineering, Software Installation, Software Project..., Operating Systems
Education
University of Massachusetts, Amherst 2008 — 2012
Bachelor of Computer Science, Computer Software Engineering
Nursery Supplies, Inc July 2012 - Present
Nursery Supplies, Inc November 2011 - July 2012
Staples, Inc November 2005 - November 2011
Skills
Kronos Timekeeping, ADP Payroll, eTime, Unicru, PeopleSoft, Microsoft Office, Employee Relations
Education
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Human Services Management, 3.27
Kenneth Van Hoff & Associates June 2008 - Present
Indian River State College October 2000 - December 2013
IRSC Corporate & Community Training Institute January 2000 - June 2008
Staples, Inc January 1996 - January 2000
Various Companies January 1993 - January 1996
Drake Industries, Inc January 1984 - January 1993
Tandy Corp./Radio Shack January 1982 - January 1984
Skills
Marketing, Training, Sales, Public Speaking, Staff Development, Fundraising, Higher Education, Strategic Planning, Leadership Development, Team Building, Non-profits, Community Outreach, Event Planning, Public Relations, Customer Service, Coaching, Grant Writing, Business Plan Writing, Contemporary Art, Photography, Photoshop, Digital Illustration, Illustrator, Leadership, Retail, Social Networking, Teaching, Nonprofits, Business Planning, Management
Education
University of South Florida 1974 — 1977
BA in Business Administration, Degree in Finance, Honors
The hartford Financial Services Group, Inc. July 2006 - Present
Odyssey Realty Capital, LLC 2003 - 2006
TJX Companies, Inc 1998 - 2000
Staples, Inc. 1997 - 1998
Skills
Financial Modeling, Insurance, Financial Analysis, Data Analysis, Process Improvement, Business Strategy, Cross-functional Team..., Forecasting, Management, Analytics, Six Sigma, Variance Analysis, Risk Management, Finance, Leadership, Business Analysis, Analysis, Program Management, Change Management, Project Management, Business Process..., Financial Services, Visio
Education
Babson College 1996 — 1997
M.B.A., Finance
Syracuse University 1984 — 1988
B.S., Marketing & Advertising
Staples November 2014 - Present
Lauren Loomis Events September 2012 - Present
Staples December 2013 - November 2014
Staples, Inc. December 2011 - December 2013
Extraprise July 2010 - December 2011
Vistaprint October 2009 - June 2010
Nordstrom May 2009 - August 2009
Nordstrom Corporate Direct Division June 2008 - August 2008
Solomon Event Planning January 2004 - August 2008
Skills
CRM, Marketing, Siebel, SQL, Strategic Planning, SEO, Analysis, Analytics, AS400 system, Training, Merchandising, Retek Merchandising..., Cognos, SPSS, CMM, Management, Email Marketing, Social Media Marketing, EDM, Access, Campaign Management, Negotiation, New Business Development, New Business..., Leadership, Event Planning, Product Development, Product Management, Vendor Management, Vendor Relationships, Project Planning, Retail Marketing, CRM software, Ecometry, Contract Negotiation, Multi-channel Retail, Financial Analysis, Forecasting, Financial Reporting, Ladder Logic
Education
Bentley University 2006 — 2010
Bachelor of Science, Management Studies
Mercer Island High School 2003 — 2006
University Pompeu Fabra
Comcast Cable May 2015 - Present
Comcast Cable March 2014 - May 2015
Comcast Cable December 2012 - April 2014
Comcast Cable March 2012 - December 2012
Staples, Inc March 2011 - March 2012
Skills
Operations Management, IT Operations, Technical Support, Engineering, Troubleshooting, Telecommunications, Integration, Software Documentation, Call Centers, Routers, Computer Network..., Process Improvement, IP, VoIP, Switches, Team Leadership, TCP/IP, Project Management, Network Engineering, LAN-WAN, Network Design, Wireless Networking, Cisco Technologies, WAN
Education
University of Phoenix 2013 — 2014
Computer Systems Networking and Telecommunications
Winslow Township High School 2006 — 2010
High School Diploma
CVS Caremark Corporation July 2013 - Present
Staples August 2012 - Present
Staples 2009 - August 2012
Staples, Inc. 2008 - 2009
Staples 2006 - 2008
Staples, Inc 2002 - 2006
Staples, Inc. 2001 - 2002
Staples, Inc 2000 - 2001
Staples, Inc. 1997 - 1999
Staples, Inc. 1994 - 1997
Skills
Retail, Inventory Management, Purchasing, Leadership, Project Planning, Sales, Inventory Control, Merchandising, Analysis, P&L Management, Cross-functional Team..., Supply Chain, Forecasting, Management, Pricing, Finance, Supply Chain Management
Education
Babson College - Franklin W. Olin Graduate School of Business 1996 — 2000
Masters
Framingham State College 1990 — 1994
Bachelor of Science
DCO Commercial Floors August 2015 - Present
The Skill Factory, LLC January 2012 - Present
United Food Service Group September 2009 - December 2011
Staples, Inc. May 2005 - August 2009
The Home Depot April 2004 - May 2005
Sears Logistics Services, Inc. January 1998 - March 2004
Skills
Change Management, Industrial Engineering, Business Integration, Supply Chain, Logistics, Enterprise Collaboration, Process Improvement, Operations Management, Team Building, Supply Chain Management, Cross-functional Team..., Coaching, Retail, Organization, Budgets, Sports Management, Management, Training, Strategy, Program Management, Lean Manufacturing, Analysis, Leadership, Six Sigma, Employee Training, Transportation, Distribution Center...
Education
Judson University 1998 — 2000
BA
Penn State University 1999 — 1999
Certification
The College of William and Mary - The Mason School of Business 1998 — 1998
Certification
Alfred University 1982 — 1985
La Salle Academy - New York, N.Y. 1978 — 1982
High School Academic Diploma
Professional Development and Certifications
Awards and Organizations
Staples Inc June 2014 - Present
Staples, Inc April 2013 - June 2014
Staples January 2011 - April 2013
Staples October 2007 - December 2010
Staples, Inc. April 2010 - September 2010
Staples, Inc May 2006 - October 2007
Test Rite 2001 - 2006
Staples July 1998 - August 2001
Staples August 1996 - July 1998
Ames Department Stores 1990 - 1996
Skills
Retail, B2B, Product Development, New Business Development, Product Marketing, Cross-functional Team..., Account Management, Forecasting, Product Management, Global Management, Global Strategy, Merchandising, Virtual Teams, Market Research, Sales Process, Leadership, Vendor Management, Competitive Analysis, Supply Chain Management, Negotiation, International Business, Strategy, Business Strategy, Private Label, Team Building, Team Leadership, Marketing, Business Development, Sales Operations, Market Analysis, Management, P&L Management, Pricing, Strategic Partnerships, Brand Management, Marketing Management, Income Statement, Salesforce.com, Market Planning, Multi-channel Marketing, Key Account Management, Customer Retention
Education
Babson College - Franklin W. Olin Graduate School of Business 2002 — 2008
MBA, Global Management
Purdue University 1986 — 1990
Bachelor of Science
Monster Worldwide April 2015 - Present
ADP August 2012 - April 2015
Staples, Inc May 2007 - August 2012
Ricoh Corp January 2004 - May 2007
Xerox Corp January 1999 - January 2004
Skills
Managed Print Services, Cold Calling, Sales Process, Salesforce.com, Direct Sales, B2B, Account Management, Solution Selling, Sales Operations, Key Account Management, Selling, Sales Management, Customer Satisfaction, Sales, Customer Retention, New Business Development, Photocopier, Pricing, Sales Presentations, Trade Shows, Procure-to-Pay, Invoice Processing, SaaS (software as a..., Major Accounts, Building Relationships, Lead Generation, Team Building, Contract Negotiation, Negotiation, SaaS, Qualifying Prospects, CRM, Business Development, Selling Skills, Strategic Partnerships, Sales Force Development, Complex Sales, P&L Management, Channel Partners, Competitive Analysis, Outside Sales, Forecasting, Key Account Development, Strategic Selling, Leadership, Deal Closure, National Accounts, Enterprise Software, Professional Services, Document Imaging
Education
University of North Texas
Bachelor of Business Administration (B.B.A.), Business Management
Easter Seals Massachusetts July 2011 - Present
Complete Staffing Solutions May 2011 - July 2011
Adecco Technical June 2010 - February 2011
Marianapolis Preparatory School August 2005 - February 2010
Staples, Inc. 2000 - 2005
Skills
Spiceworks, XP, Hardware Installation, Windows Server, Desktop Computers, Troubleshooting, Laptops, Software Installation, Windows 7, Hardware Support, Wireless Networking, Hardware, Active Directory, Microsoft Office, Outlook, Help Desk Support, Technical Support, Windows XP, Networking, OS X, Microsoft SQL Server, Windows Vista, Information Technology, Computer Repair, Microsoft Exchange, Network Security
Education
American InterContinental University 2008 — 2010
AABA, Business Administration
Dallas Challenge, Inc February 2007 - Present
Staples, Inc December 2003 - February 2007
Food Action June 2003 - April 2006
Richardson Regional Medical Center April 2005 - September 2005
Skills
Counseling, Psychology, Microsoft Office, Public Speaking, Word, Inventory Management, PowerPoint, Problem Solving, Promotions, Supervisory Skills, Mentoring, Microsoft Word, Psychotherapy, Management, Strategic Planning, Negotiation, Fundraising, Healthcare, Event Planning, Team Building, Sales, Team Leadership, CRM, Customer Service, Training
Education
Argosy University Dallas 2006 — 2010
Masters Degree, Counseling
University of North Texas 2002 — 2004
Bachelor of Arts, Psychology and Minor Spanish
Allan Hancock Junior College 2000 — 2002
Associate Degree, Liberal Arts
Philips Healthcare July 2014 - Present
STAPLES, INC April 2006 - July 2014
Staples April 2006 - May 2008
Bose Corporation January 2002 - April 2006
Conway Management Company 1991 - 2002
BostonCoach 1990 - 1992
ISM 1986 - 1990
Skills
Process Improvement, Six Sigma, Continuous Improvement, Training, Cross-functional Team..., Operations Management, Supply Chain, Team Building, Supply Chain Management, Change Management, Manufacturing, Lean Manufacturing, Program Management, Project Management, Forecasting, Quality Assurance, Leadership, Strategic Planning, Warehouse Management, Inventory Control, Business Process..., Management, Value Stream Mapping, Logistics, Inventory Management, Integration, Black Belt, Customer Satisfaction, Process Excellence, Operational Excellence, Human Resources
Education
Air Academy 2005 — 2005
Six Sigma Black Belt
University of Massachusetts, Amherst
BBA
Genesee County Community Mental Health July 2010 - Present
Genesee Regional Chamber of Commerce January 2006 - August 2010
Flint Genesee Economic Growth Alliance June 1999 - December 2005
Staples, Inc January 1998 - January 1999
Office Products Center January 1996 - January 1998
W.J. Saunders & Company January 1993 - January 1996
Education
Southwestern High School 1984 — 1987
BS, Health Care Administration
University of Phoenix
Associate Degree, Healthcare Administration
World Class Business Builders International October 2014 - Present
Staples Inc. 2010 - January 2014
Range Fuels 2009 - 2010
Enserca Engineering 2006 - 2008
Skills
Project Management, Account Reconciliation, Issue Resolution, Negotiation, Implementing Procedures, Excellent Customer..., Purchasing, Procurement, Process Improvement, Inventory Management, Forecasting, Microsoft Office, Microsoft Excel
Education
University of Northern Colorado 1999 — 2003
Bachelor of Applied Science (BASc), Psychology
Westminster High School 1996 — 1999
Stephan Starr Restaurant Catering Group July 2014 - Present
Buffalo Wild Wings April 2013 - March 2014
Saphire Event Group May 2010 - March 2014
Staples Inc February 2007 - November 2010
Henrys Root Beer Stand August 2006 - January 2007
McDonald's Corporation December 2005 - July 2006
Dunkin Donuts May 2005 - December 2005
Brueggers Bagels June 2003 - May 2005
McDonalds Restaurant September 2001 - June 2003
Skills
Customer Service, Microsoft Office, Team Building, Public Speaking, Salesforce.com, Management, Event Planning, Business Strategy, Customer Satisfaction, Process Improvement, Outlook, Training, CRM, Microsoft Word, Microsoft Excel, Sales, Solution Selling, New Business Development, Sales Management, Social Media, Selling, PowerPoint, Account Management
Education
National Restaurant Association 2011 — 2011
Serve Safe Certification
University of Pheonix 2003 — 2004
Business
McDonalds - ASM 2002 — 2002
Certificate of completion
University of Massachusetts
Pittsfield High School 1980 — 1983
High School Diploma
University of Phoenix
Staples, Inc 2006 - October 2014
Staples, Inc. July 2003 - 2006
Staples, Inc. 2002 - 2003
Key3Media Events (Comdex) 2000 - 2001
Superdups 1996 - 1999
Boston Music Awards 1995 - 1998
Northeast Performer Magazine 1994 - 1996
Hyland Real Property 1991 - 1994
Lived, worked, and traveled throughout Europe 1989 - 1991
Skills
Direct Mail, Advertising, Direct Marketing, Marketing, Catalogs, Marketing Communications, Marketing Strategy, CRM, B2B, Management, Print, Brochures, Marketing Management, Printing Industry, retail marketing, negotiating skills, Vendor Relationships, Process Improvement, Online Marketing, Brand Implementation, Corporate Branding
Education
University of Massachusetts, Amherst 1985 — 1989
Bachelor of Arts (B.A.), Communications
BNY Mellon January 2013 - Present
BNY Mellon June 2008 - January 2013
Staples, Inc. June 2003 - May 2008
Ernst & Young October 1996 - July 2003
Staples September 1995 - October 1996
Staples August 1994 - September 1995
Staples August 1993 - August 1994
Applix 1992 - 1992
Skills
Process Improvement, Management, Tax, Analysis, Auditing, Finance, Internal Controls, Software Documentation, Leadership, Training
Education
Becker College 1992 — 1993
Business, Management, Marketing, and Related Support Services
Blackstone Valley Vocational Regional School District 1988 — 1992
High School Diploma, Graphic and Printing Equipment Operator, General Production
Staples June 2013 - Present
Staples Inc. June 2012 - August 2012
Market Basket September 2008 - June 2012
Market Basket June 2006 - September 2008
Skills
PowerPoint
Education
University of Massachusetts, Amherst 2009 — 2013
Bachelor of Business Administration (BBA), Finance, General
Medway High School
Staples, Inc. July 2002 - Present
Bank of America 1996 - 2002
Teradyne February 1989 - July 1995
Education
Becker College 1977 — 1979
Department of Veterans Affairs October 2011 - Present
Evergreen Volunteer Fire Department January 2011 - Present
IBM February 2010 - October 2011
Pendum LLC October 2009 - December 2009
Staples, Inc October 2007 - May 2009
Pavestone Co, LLC August 2006 - May 2007
US Army August 1993 - December 2006
U.S. Army January 1985 - January 2006
US Army September 1985 - June 1992
Skills
Lean Six Sigma Black..., Quality Analysis, Process Improvement, Project Management, Military, Security Clearance, Performance Metrics, DoD, Program Management, Quality Assurance, Project Planning, Continuous Improvement, Operational Excellence, Data Analysis, Team Leadership, Change Management, Operations Management, Six Sigma
Education
University of Phoenix 2009 — 2010
Masters, MBA
University of Phoenix 2007 — 2009
BS, Business Administration
Greenwood Office Outfitters May 2015 - Present
Masco Contractor Services February 2014 - May 2015
TekCollect Inc. 2013 - 2013
Staples, Inc. April 1996 - November 2012
Skills
Cold Calling, Salesforce.com, Account Management, Solution Selling, Customer Retention, Customer Service, Customer Satisfaction, Contract Negotiation, B2B, Sales Presentations, Sales, Sales Process, Direct Sales, Selling, CRM, New Business Development, Key Account Management, Sales Management, Pricing, Lead Generation, Sales Operations, Building Relationships, Key Account Development, Managed Print Services, Trade Shows, Forecasting, Selling Skills, Qualifying Prospects, Strategic Partnerships, Competitive Analysis, Product Marketing, National Accounts, Business Development, Negotiation, Team Building, Inventory Management
Education
ATI Career Training Center-North Richland Hills 1988 — 1990
Associate's degree, Business Administration, Management and Operations
Tarleton State University 1981 — 1982
General Studies
Staples, Inc. January 2015 - Present
Staples, Inc. March 2014 - January 2015
Staples, Inc. December 2012 - March 2014
General Dynamics C4 Systems 2011 - 2012
General Dynamics Information Technology 2009 - 2011
General Dynamics Information Technology 2008 - 2009
7-Eleven, Inc. 2006 - 2008
United States Navy 1995 - 2006
Skills
Project Management, Budget, Microsoft Office, Auditing, SQL, Oracle E-Business Suite, Toad, Research, Staff Development, Security Clearance, Process Improvement, Program Management, Cross-functional Team..., Analysis, Operations Management, Budgets, Forecasting, Leadership, Continuous Improvement, Financial Analysis, Business Intelligence, Management, Strategy, Strategic Planning, Marketing, Business Strategy, Product Management, Finance, Sales, Financial Reporting, Human Resources, Accounting, Managerial Finance, E-commerce, Retail, Business Analysis, Strategic Financial..., Analytics, P&L, Essbase, Business Process...
Education
Babson College - Franklin W. Olin Graduate School of Business 2010 — 2012
Master of Business Administration (M.B.A.)
University of San Diego 2001 — 2004
Bachelor of Arts (B.A.), Communication
KACO new energy (North America) May 2014 - Present
Staples Inc April 2007 - November 2010
ADP TotalSource March 2006 - October 2006
Denver Research Center March 2005 - March 2006
Skills
Logistics, Benefits Administration, Employee Benefits, Purchasing, Management, Customer Service, Inventory Management, Process Improvement, Negotiation, Teamwork, Software Documentation, Recruiting, Sourcing, Time Management, Inventory Control, Procurement, Leadership, Sales, Payroll, Human Resources
Education
University of Phoenix
Bachelor, Business Management
Mad*Pow April 2010 - January 2014
The Boston Group (formerly The Blasia Group, LLC) April 2008 - April 2010
The Blasia Group LLC. (formerly DesignBlox, LLC) July 2007 - April 2008
Staples, Inc. July 2001 - June 2007
Skills
User Experience, Project Management, Management, Usability, PMP, Integrated Marketing, Business Analysis, Project Planning, Quality Assurance, Strategy, User Experience Design
Education
Bentley University 2010 — 2011
Northeastern University 2009 — 2009
Boston College 1997 — 2001
Bachelor of Arts
Staples, Inc. February 2015 - Present
Staples, Inc January 2009 - Present
Staples March 2014 - January 2015
Staples January 2009 - March 2014
Staples May 2008 - January 2009
Staples, Inc. May 2008 - December 2008
Staples April 2007 - April 2008
Staples, Inc April 2007 - April 2008
Staples, Inc. July 2005 - March 2007
Staples January 2005 - March 2007
Skills
Business Intelligence, Process Improvement, Project Management, Data Warehousing, Data Analysis, Program Management, Management, Enterprise Software, Sales, Analysis, Business Analysis, Cross-functional Team..., SDLC, Vendor Management, Business Process..., Master Data Management, Data Governance, Team Building
Education
Babson College - Franklin W. Olin Graduate School of Business 1997 — 1999
MBA
Ithaca College 1989 — 1993
Bachelor of Science, Business Management
Weston High School
Wayfair May 2014 - Present
Staples August 2012 - May 2014
Staples, Inc. June 2011 - August 2012
Staples, Inc. December 2009 - May 2011
Staples, Inc. June 2007 - December 2009
Staples, Inc. May 2007 - August 2007
Derby Fish & Lobster May 2005 - August 2005
Mullen May 2005 - July 2005
Camp Fernwood June 2004 - August 2004
Naples AAU October 2002 - August 2003
Skills
Marketing, Product Marketing, Online Marketing, Project Management, Online Advertising, Project Planning, Highly detail oriented, Organized Multi-tasker, Highly self-motivated, Highly Reliable, Teamwork, Dependable Team Player, Positive Can-do Attitude, B2B, B2B Marketing, Sales Operations, Collaborative Problem..., Strategic Planning, Problem Solving, Proficient in Microsoft..., Strong interpersonal..., Ability to communicate..., Digital Marketing, Management, Cross-functional Team..., Time Management, Budget Process, Budget Monitoring, Operational Excellence, Operational Planning, Catalog Management, Catalog Marketing, Lead Generation, Online Lead Generation, Marketing Automation
Education
Bates College 2003 — 2007
Bachelor's degree, Sociology
Temple University 2006 — 2006
Study Abroad Program Rome, Italy
Regus December 2012 - Present
Staples, Inc. February 2009 - July 2012
US Air Force Reserve September 2010 - March 2011
Barnum Auctions June 2007 - December 2008
New Horizons Computer Learning Centers July 2006 - June 2007
Progressive Office, Inc. August 2003 - July 2005
Skills
Strategic Planning, E-Learning, Network Administration, Research, Microsoft Office, System Administration, Windows Server, Team Building, Sales, Salesforce.com, Leadership, Training, Public Speaking, Customer Service, Team Leadership, Program Management, Coaching, Process Improvement, Management, Leadership Development, Sales Process, B2B, Marketing, New Business Development
Education
American University 2000 — 2004
BA, Political Science
interactive INDUSTRIAL DESIGNER/ MECHANICAL DESIGN ENGINEERLASERCOMP2007 - 2010
Staples, Inc. 2004 - 2007
Audio Video Design 2002 - 2003
MEDIA SYSTEMS 2000 - 2002
Skills
Sketching, Adobe Creative Suite, Graphic Design, Product Design, AutoCAD, Solidworks, Rhino, Illustrator, CAD, Concept Development, Concept Design, Prototyping, Ideation, Modeling, Dreamweaver, Industrial Design, 3D, Design Strategy, 3D Studio Max, Rendering, Project Management, Entrepreneurship, Management, Model Making, 3D rendering, Product Development, Mechanical Engineering, Microsoft Office, Strategic Planning, Design Thinking, Photoshop, SolidWorks, User-centered Design, Inventor
Education
Universidad Autonoma de Manizales 1991 — 1997
INDUSTRIAL DESIGNER, INDUSTRIAL DESIGN
Massachusetts College of Art
INDUSTRIAL DESIGN, Industrial and Product Design
SEMENOR
High School
Shire Pharmaceuticals March 2014 - August 2014
EMC April 2013 - September 2013
Staples, Inc. August 2006 - October 2012
Cadence Design Systems, Inc. September 1996 - September 2006
HPQ (formerly Digital Equipment Corporation) November 1987 - September 1996
Wang Laboratories December 1983 - November 1987
Textron (Formerly AVCO Systems Division) September 1980 - November 1983
Skills
Leading Change, Operations Management, Offshore Management, Supply Chain, IT Operations, Supply Chain Management, Resource Management, Data Center, Vendor Management, Business Process..., Process Improvement, Program Management, IT Management, Offshore Outsourcing, IT Strategy, Cross-functional Team..., IT Service Management, ITIL, ERP, Change Management, Business Process, SaaS, Management, SDLC, Security, Outsourcing, Integration, Enterprise Architecture, Project Planning, PMP, Business Analysis, Project Portfolio..., Business Intelligence, Information Technology, SAP, Leadership, Strategy, Software Development, Team Leadership, Warehouse Management, CRM, Cloud Computing, Disaster Recovery, Enterprise Software, Infrastructure, System Administration, Technology Integration, Servers, Customer Service, Business Strategy
Education
MIT Sloan Executive Education 2011 — 2011
Certificate, Technology, Operations and Value Chain Management
Northeastern University - Graduate School of Business Administration 1985 — 1986
Candidate, MBA
Antioch University 1978 — 1980
M Ed., Administration
Bridgewater State College 1972 — 1976
BA, Fine Arts
Staples Inc March 2013 - Present
Staples December 2009 - March 2013
Staples October 2007 - May 2010
Staples July 2005 - October 2007
Staples December 1999 - July 2005
Arthur Andersen 1996 - 1999
Shaw's Supermarkets July 1995 - October 1996
Old Neighborhood Foods July 1993 - July 1995
Package Steel Building Systems January 1992 - July 1993
Skills
Retail, Sales Management, Loss Prevention, Profit, Income Statement, Store Operations, Merchandising, Inventory Control, Management, Driving Results, Sales, Training, Store Management, Purchasing, Sales Operations, Inventory Management, Pricing, Customer Retention, P&L
Education
University of Massachusetts at Lowell 1987 — 1991
Bachelor's of Science, Industrial Technology
Staples, Inc. August 2015 - Present
Staples, Inc. February 2008 - July 2015
Staples, Inc. August 2005 - February 2008
Staples, Inc. September 2001 - August 2005
Skills
Retail, Cross-functional Team..., Strategic Financial..., Team Building, Process Improvement, Financial Analysis, Financial Modeling, Income Statement, Marketing Analytics, Business Insights, Budgets, Business Process..., Analytics, P&L, Business Planning, Management, Sales
Education
Bentley University 1983 — 1987
Nichols College
MBA
Federal Reserve Bank of New York February 2007 - Present
IAC interactive 2006 - 2007
Staples, Inc. 2001 - 2006
Staples Inc, US 2000 - 2005
DPS India Ltd 1998 - 2000
Skills
SDLC, SOA, Agile Methodologies, DB2, Java, SQL, Software Development, IBM Websphere Commerce, Enterprise Architecture, XML, Websphere, Unix, Java Enterprise Edition, Perl, Spring
Education
Bangalore University 1991 — 1995
Bachelor of Engineering (BE), Electrical and Electronics Engineering
Kendriya Vidyalaya army cantt amritsar 1988 — 1989
Electrical, Electronics and Communications Engineering
Walgreens 2013 - 2014
The Yacobian Group 2011 - 2012
Staples, Inc. 2004 - 2011
Bain and Company 1996 - 2004
Bank of Boston 1988 - 1994
Skills
Business Strategy, Sales, Marketing Strategy, Management, Retail, Management Consulting, Financial Modeling, New Business Development, Digital Marketing, Leadership, P, Business Planning, Direct Marketing, Lead Generation, Salesforce.com, Online Advertising, SaaS
Education
Harvard Business School 1994 — 1996
MBA, Business
Amherst College 1984 — 1988
B.A., Economics
American Tower September 2011 - Present
Keane December 2009 - September 2011
IIBA Greater Boston Chapter October 2007 - July 2011
The Jericho Road Project September 2009 - April 2010
EMC Corporation August 2008 - June 2009
Commonwealth of Massachusetts May 2007 - June 2008
One-Stop Handyman, Inc July 2002 - April 2007
State Street Bank September 2000 - July 2002
Staples, Inc. February 1998 - September 2000
Fidelity Investments November 1995 - June 1998
Skills
Business Process, Requirements Analysis, Documentation, Requirements Gathering, SDLC, Business Requirements, Functional..., Business Analysis, Process Improvement, Process Engineering, Data Warehousing, Systems Analysis, Visio, Six Sigma, Strategic Planning, Analysis, Change Management, Program Management, UML, Scrum, Software Documentation, Agile Methodologies, PMO, Testing, Project Management, Strategy, Oracle, Project Planning, SOA, Management
Education
D'Amore-McKim School of Business at Northeastern University 1994 — 1995
MBA, Operations & Finance
American International College 1987 — 1991
B. S, Business Administration; International Business Study
Dean College August 2015 - Present
Art Institute Online February 2007 - Present
Professional Accomplishment Summary July 2001 - Present
Dean College May 2011 - August 2015
Route 495 Partnership 2011 - 2014
Route 495 Partnership 2011 - 2014
Route 495 Partnership 2011 - 2014
Collette Vacations December 2006 - May 2011
Collette Vacations July 2000 - December 2006
Staples, Inc. October 1998 - July 2000
Skills
Technical Marketing, Online Marketing, Project Management, Partnership Development, Athletic Apparel, Travel Industry, Office Supplies Industry, Higher Education, Branding, Marketing Communications, Public Relations, Public Speaking
Education
Bellevue University 2004 — 2006
Masters, Business Administration
Springfield College 1990 — 1994
Bachelor, Sports Management, Business
Havas Media January 2015 - Present
Monster June 2014 - December 2014
Monster November 2010 - June 2014
Staples April 2010 - October 2010
Staples June 2009 - April 2010
Staples January 2008 - June 2009
Staples, Inc. January 2007 - January 2008
City Year Rhode Island September 2006 - December 2006
Howard Hughes Medical Institute September 2005 - December 2006
Skills
Salesforce.com, Email Marketing, Integrated Marketing, Online Marketing, Advertising, Marketing, Strategy, Newsletters, Retail, Creative Strategy, Online Advertising, Digital Marketing, Direct Marketing, Social Media Marketing, Marketing Communications
Education
Emerson College 2005 — 2006
Graduate Publishing Certficate
Assumption College 2000 — 2004
Bachelor of Arts (B.A.), English with Concentration in Writing & Mass Communications
Boston Children's Hospital 2015 - Present
Boston Medical Center HealthNet Plan November 2010 - September 2015
BMC HealthNet Plan February 2009 - November 2010
Boston Globe Media November 2005 - February 2009
Upromise May 2002 - November 2005
Staples Inc. August 1997 - October 2000
Bronner Slosberg Humphrey (now Digitas) November 1995 - May 1997
Digitas August 1990 - November 1995
Mitchell Management Systems, Inc May 1988 - May 1990
Skills
CRM, Lead Generation, Direct Marketing, Salesforce.com, Analytics, Integrated Marketing, SEO, Marketing, Multi-channel Marketing, Management, Customer Acquisition, Segmentation, Program Management, Affiliate Marketing, Analysis, Forecasting, Market Analysis, Database Marketing, Sales, Email Marketing, Digital Marketing, Business Strategy, Product Management, Sales Operations, Budgets, Strategy
Education
Worcester Polytechnic Institute 1990 — 1997
Master of Science in Management (MSM), Project Management
University of Massachusetts, Amherst 1984 — 1988
Batchelor of Science, Physics
Wayland High School 1980 — 1983
Multi-talented Artist/Designer November 2008 - Present
Disney Interactive Media Group December 2011 - April 2012
Guitar Center 2006 - 2008
MGA Entertainment 2004 - 2005
Rational Software January 2001 - January 2002
Brookstone 2001 - 2002
Staples, Inc January 1998 - January 2000
Toy State Industrial January 1997 - January 1998
Eastern Research Group January 1996 - January 1997
Charrette Inc January 1992 - January 1995
Skills
Art Direction, Creative Direction, Illustration, Graphic Design, Packaging, Art, Photoshop, Catalogs, Web Design, Social Media Marketing, Graphics, Photography, Layout, Brochures, Adobe Creative Suite, Fine Art, Posters, Advertising, Illustrator, Multimedia, Typography, Product Design, Corporate Identity, Branding & Identity, Logo Design, Social Media, Email Marketing, Management, Marketing, Social Networking, Brand Development, Flyers, Drawing, Magazines
Education
University of Massachusetts, Amherst
BFA, Fine Art - Painting
The Coca-Cola Company December 2014 - Present
Mortgage Managers Brokerage Inc. May 2014 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada June 2008 - January 2014
Staples Inc May 2007 - June 2008
Bell Aliant March 1989 - April 2006
Bell Aliant - January 2005 - March 2006
Bell Aliant January 2003 - January 2005
Bell Aliant 2000 - 2003
Bell Aliant 1995 - 2000
Bell Aliant 1994 - 1995
Skills
Leadership, Management, Project Planning, Process Improvement, Training, Performance Management, Operations Management, Account Management, Sales Management, Recruiting, Budgets, Coaching, Customer Satisfaction, Sales Operations, Business Process, Quality Assurance, Call Center, Call Centers, B2B, Microsoft Office, Microsoft Excel, Team Management, customer service, Team Leadership, Customer Service, Community Engagement
Education
University of New Brunswick 1996 — 1997
Certificate, Management
NBCC 1986 — 1988
Diploma, Business Administration
Pegasystems September 2015 - Present
VHB December 2013 - September 2015
Nuance Communications July 2013 - November 2013
Nuance Communications October 2012 - July 2013
Staples, Inc. 2007 - October 2012
Staples 2000 - 2007
Staples, Inc. 1997 - 2000
Putnam Investments 1995 - 1997
Skills
Instructional Design, Performance Management, Cross-functional Team..., Program Management, Training, Coaching, Team Building, Vendor Management, Team Leadership, Team Management, Leadership, Strategy, E-Learning, Management, Organizational..., Business Process..., Project Management, Process Improvement, Leadership Development
Education
Auburn University 2008 — 2010
MBA
Eastern Nazarene College 1990 — 1994
Manhattan Software June 2013 - Present
KGS Advisory August 2012 - Present
AMTdirect July 2011 - July 2012
AMTdirect (Asset Management Technologies, Inc,) May 2006 - June 2011
KGS Advisory February 2004 - May 2006
Staples February 2003 - January 2004
Staples, Inc. 1997 - 2001
The Icing, Inc. 1987 - 1992
Women's Specialty Retailing (dba Casual Corner, Petite Sophisticate, Caren Charles) 1982 - 1987
Skills
Real Estate, Lease Administration, Leases, Retail, Accounting, Property Management, Lease Accounting, Lease Auditing, Software Implementation, Public Speaking, Conference Speaking, MBA, Budgeting, Training & Development, Presenter, FASB, Mentoring, Lease Audit, Problem Solving, People Skills, Financial Analysis, CAM Auditing, IWMS Implementation, Client Facing Skills, Manage Client..., SaaS, CRM, Budgets, Software Documentation, Analysis
Education
Babson College - Franklin W. Olin Graduate School of Business 1998 — 2002
MBA
Burnt Hills Ballston Lake
California State University-Bakersfield
BS
employU, Inc. April 2015 - Present
EmployU-Casselberry, FL December 2012 - Present
Staples August 2009 - Present
Staples Inc December 2014 - 2015
ViSalus 2013 - 2013
Cornerstone Marketing Services, LLC January 2009 - August 2009
Cornerstone Marketing Services, LLC June 2004 - January 2009
Cornerstone Marketing Services, LLC July 2003 - June 2004
Skills
Salesforce.com, Account Management, Cold Calling, Sales, Sales Prospecting, Customer Service, Sales Process, Sales Management, Operations Management, Project Management, Coaching, New Business Development, Team Leadership, Leadership Development, Client Representation, Client Development, Teamwork, Team-oriented, Performance Improvement, Performance Management, Key Performance..., Marketing, Marketing Strategy, Goal Oriented, Exceeding Expectations, Training, B2B, Direct Sales, Entrepreneurship, Start-ups, Online Advertising, Advertising, Leadership, Online Marketing, Business Development, CRM, Lead Generation, Social Networking, Contract Negotiation, Program Management, Team Building, Selling, Recruiting, Management, Strategic Planning, Small Business, Time Management, Customer Satisfaction
Education
University of Phoenix
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
University of Phoenix
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
STAPLES INC October 2008 - Present
Xoti Records June 2007 - Present
XOTI Records April 2004 - Present
Xoti Records January 2004 - Present
TSL MARKETING December 2007 - September 2008
ITV DIRECT, INC December 2005 - June 2007
QUINLAN PUBLISHING November 2003 - February 2006
SOUTH SHORE REALTY September 2001 - October 2003
FAXNET CORPORATION May 1999 - April 2000
EXOTIBIZARRE January 1994 - January 1999
Skills
Recording, Music Industry, Music Production, Marketing, Songwriting, Music, Online Advertising, Record Labels, Advertising, Marketing Strategy, Social Media, Entertainment, Music Publishing, A&R, Sales, Public Relations, Social Networking, Studio Recording, Singing, Composition, Sound, Television, Radio, Video, Video Production, Audio Editing, Film, Pro Tools, Music Videos, Songs, Sound Design, DJ, Logic Pro, Guitar, Live Sound, Guitarist, Voice Over, Drums, Musicians, Audio Post Production, Piano, Concerts, Musical Theatre, Music Licensing, Talent Booking, Acting, Music Theory
Education
UNIVERSITY of MASSACHUSSETTS 2008 — 2012
Bachelor's degree, Political Science
University of Massachusetts Boston 2001 — 2005
BS, International Business
CRICO March 2014 - Present
Philips Healthcare, Home Monitoring Solutions January 2010 - December 2013
Philips Home Healthcare Solutions September 2007 - January 2010
Staples, Inc. May 2000 - May 2007
Computer Associates May 1999 - May 2000
PLATINUM Technology May 1997 - May 1999
Thomson & Thomson September 1989 - May 1997
Skills
Vendor Management, SDLC, Cross-functional Team..., Integration, Software Project..., Program Management, Process Improvement, Project Management, CRM, Software Development, Solution Architecture, Strategy, Mentoring, Management, E-commerce, Analysis, Business Analysis
Education
Alfred University
BA, Sociology
Staples February 2010 - Present
Staples Inc 2009 - Present
Staples Business Advantage 2007 - Present
STAPLES INC September 2006 - Present
Corporate Express August 2002 - Present
Corporate Express, a Staples Company 1997 - Present
Corporate Express August 2002 - December 2006
Corporate Express February 2000 - August 2002
Corporate Express June 1998 - February 2000
St Marks Inc February 1989 - February 1999
Skills
Project Management, Data Analysis, Client Relationship..., Team Building, Customer Service, Salesforce.com, Account Management, B2B, Process Improvement, Customer Retention, Sales, Microsoft Office, Training, Microsoft Excel, Constant Contact, Photoshop, CRM, Cross-functional Team..., Leadership, New Business Development, Change Management, Sales Process, Sales Operations, Competitive Analysis, Time Management, Team Leadership, Management, Solution Selling
Education
University of North Carolina at Charlotte 1983 — 1990
Masters, Human Development & Learning (MHDL)
University of North Carolina at Charlotte 1983 — 1990
Bachelor of Science; BS, Psychology
Thermo Fisher Scientific February 2015 - Present
Constant Contact 2014 - Present
Constant Contact April 2013 - 2014
Constant Contact 2012 - 2013
Staples, Inc. 2010 - 2012
Staples Incorporated 2007 - 2010
Panera Bread 2006 - 2007
Subway World Headquarters 1997 - 2006
CIGNA Health Care 1993 - 1997
Skills
Analytics, Market Research, Management, Analysis, Strategy, Marketing, Access, Data Analysis, Marketing Strategy, Predictive Analytics, Customer Insight, Microsoft Excel, Leadership, Retail, Data Mining, Customer Satisfaction, Forecasting, SAS, Direct Marketing, SQL, Statistics, Predictive Modeling, Coaching, Excel, Word, SPSS, Microsoft Word, PowerPoint, Hiring, Oracle Discoverer, Social Network Analysis..., R, SPSS Modeler, Python, Solver (Monte Carlo), Market Mix Modeling, Digital Analytics, Text Analytics, Datbase marketing, Big Data Analytics, Report Development, Cognos, Brio Reports, Data Visualization, Test Planning, Conjoint Analysis, Customer Segmentation..., Data Profiling, Cluster Analysis, Client Presentation
Education
The Johns Hopkins University 2014 — 2015
Data Science certification (in progress), through Coursera
Babson College - Franklin W. Olin Graduate School of Business 2009 — 2011
MBA, Magna Cum Laude, Top 5%
University of Notre Dame 1989 — 1993
Bachelor's Degree, Mathematics/Business, With Honors
Westborough High School
Westborough High School
Westborough High School
Boston Scientific March 2015 - Present
Boston Scientific June 2012 - February 2015
athenahealth April 2013 - October 2013
Boston Scientific April 2011 - June 2012
Epsilon September 2010 - April 2011
Epsilon June 2009 - September 2010
Staples, Inc. September 2008 - May 2009
Ernst & Young June 2008 - August 2008
Evergreen Investments May 2007 - May 2008
Skills
Software Documentation, Software, Visio, Analytics, Data Analysis, Business Analysis, Process Improvement, Access, SharePoint, SQL, MS Project, Requirements Gathering, Project Management, SAS, SDLC, Microsoft Excel, Systems Analysis, PowerPoint, Business Intelligence, Requirements Analysis
Education
Bentley University 2005 — 2009
BS, Finance, IT
Keene High School 2001 — 2005
Diploma
SPS Commerce May 2015 - Present
SPS Commerce August 2010 - Present
SPS Commerce August 2010 - December 2010
Epicor Software Corporation September 2008 - June 2010
Staples, Inc April 2007 - May 2008
Southdale YMCA January 2002 - March 2007
Skills
Leadership, Cost Savings Strategies, Training, Building Relationships, Salesforce.com, SaaS, B2B, CRM, Sales Presentations, Supply Chain..., Solution Selling, Cold Calling, New Business Development, Sales Process, Sales, Account Management, PowerPoint, Entrepreneurship, Marketing, ERP, Management, Business Intelligence, Punctual, Supply Chain, Enterprise Software, EDI, Retail, Forecasting, Lead Generation, Direct Sales, Selling, Software Industry, Professional Services, Advertising Sales, Technical Consultation, Order Fulfillment, Sales Management, Strategy, E-commerce
Education
University of Minnesota-Twin Cities 2002 — 2007
B.A., Communiations w/ emphasis in Adverstising/Marketing
Thomas Jefferson HS 1998 — 2001
General Studies
Chatham County Schools August 2010 - Present
O2 Fitness Club August 2010 - Present
Heritage Hills Recreation Club June 2007 - Present
Fit4Life Health Clubs March 2001 - Present
Durham Hurricanes Girls Basketball 2011 - 2013
Chatham County Schools August 1993 - June 2000
Staples, Inc. August 1988 - August 1992
Skills
Fitness, Public Speaking, Teaching, Microsoft Office, Community Outreach, Training, Fundraising, Coaching, Leadership, Customer Service, Curriculum Design, Personal Training, Microsoft Excel, Event Planning, Fitness Training, Strength Training, Research, PowerPoint, Special Education, Staff Development, Social Networking
Education
Arcadia University 1991 — 1992
M.Ed., Secondary English Education
Gettysburg College 1984 — 1988
B.A., Human Resource Management
Boston Scientific August 2015 - Present
McGladrey September 2014 - August 2015
McGladrey October 2012 - September 2014
Peter C. Rubinger, CPA January 2012 - April 2012
Staples, Inc. June 2010 - August 2011
Samet & Company January 2011 - April 2011
Landmark Wealth Advisors January 2010 - December 2010
Skills
QuickBooks, Accounting, Income Tax, Tax Preparation, Corporate Tax, Tax Returns, Tax Accounting, Financial Statements, Tax, Account Reconciliation, PowerPoint, Financial Reporting
Education
Bentley University 2011 — 2012
Masters in Accountancy
Bentley University 2007 — 2011
BS, Accountancy
University College of Dublin 2009 — 2009
Study Abroad
Immaculata High School 2003 — 2007
Staples May 2011 - Present
Staples June 2009 - May 2011
Staples, Inc January 2007 - June 2009
Staples Inc. June 2005 - January 2007
Staples April 2003 - June 2005
Nantucket Nectars December 2000 - February 2003
Millyard Design Associates November 1997 - November 2000
Learningsmith July 1996 - November 1997
Stride Rite December 1994 - July 1996
Newbury Comics August 1990 - December 1994
Skills
Brand Development, Creative Direction, InDesign, Art Direction, Graphic Design, Direct Mail, Illustrator, Adobe Creative Suite, Logo Design, Mac, Advertising, Marketing, Video Direction, Brand Asset Management, Graphics, Catalogs, Fashion, Collateral, Layout, Concept Development, Video
Education
Southeasetern Massachusetts University 1987 — 1990
visual design
University of Maine 1983 — 1985
Staples, Inc. December 2010 - October 2013
Fidelity Investments April 2007 - February 2009
Fidelity Investments September 2005 - April 2007
Fidelity Investments October 1999 - September 2005
Skills
Program Management, Business Analysis, Project Management, Six Sigma, Business Process..., Process Improvement, Change Management, Process Management, SDLC, Cross-functional Team..., Resource Management, Metrics Definition, Portfolio Management, Enterprise Software, Management
Education
Bentley University 1991 — 1995
MBA, Management Information Systems
Plymouth State University
BS, Business Administration
Staples 2015 - Present
Staples June 2012 - March 2015
Staples 2015 - 2015
Staples July 2010 - June 2012
Babson College - Blank Center for Entrepreneurship September 2008 - May 2010
Babson College August 2008 - May 2010
Staples, Inc. June 2009 - August 2009
Shift 21 2006 - 2008
Taurisano Services US 2005 - 2006
Skills
Financial Modeling, Financial Analysis, Project Management, Forecasting, Corporate Finance, Finance, Business Analysis, Budgets, Microsoft Excel, Data Analysis, Management, Leadership, Analysis, Financial Reporting
Education
Babson College - Franklin W. Olin Graduate School of Business 2008 — 2010
Master, Business Administration
American University in Bulgaria 2000 — 2004
Bachelor of Arts, Business Administration
Enterprise Rent-A-Car November 2014 - Present
Enterprise Rent-A-Car March 2013 - October 2014
Enterprise Rent-A-Car December 2011 - March 2013
Enterprise Holdings Inc. June 2010 - November 2011
Staples, Inc. November 2007 - May 2010
CompUSA March 2005 - August 2005
CompUSA May 2004 - February 2005
Skills
Sales, Training, Customer Service, Fleet Management, Marketing, Inventory Management, Teamwork, Management, Sales Management, Customer Satisfaction, Account Management, Leadership, Sales Operations, Team Building, Sales Process
Education
Arizona State University - W. P. Carey School of Business 2007 — 2009
Management
Saylent Technologies, Inc. December 2011 - Present
Gomez October 2007 - December 2011
Staples, Inc. January 2004 - May 2007
staples 1995 - 2007
Staples, Inc. July 2002 - July 2004
Keane 1992 - 1995
imi computing 1991 - 1992
Skills
Performance Tuning, High Availability, SQL Server, Database Design, Databases, SQL, Architecture, Requirements Analysis, Database Development, SSIS, ETL, SSRS, Business Intelligence, Data Modeling, T-SQL, Data Warehousing, Database Administration, Relational Databases, OLAP, SaaS, Software Project..., SDLC, Project Management, E-commerce, Retail, Web Development, Web Analytics, Performance Testing, web performance, Microsoft SQL Server, Enterprise Architecture, PMP, Enterprise Software, Agile Methodologies, Software Development
Education
Set Focus 2007 — 2007
The George Washington University 2005 — 2006
Master's Certificate
Aston University 1987 — 1991
BSc
newmine February 2011 - Present
Nyopoly June 2013 - Present
Stealth mode - Retail Startup. January 2013 - Present
Design Veritas November 2012 - Present
AisleBuyer LLC (Acquired by Intuit) October 2010 - February 2011
Orchard Brands (A Golden Gate Capital Company) June 2006 - October 2010
CommercialWare, Inc. (MICROS-Retail) June 2003 - June 2006
Staples, Inc. October 2001 - June 2003
CommercialWare, Inc. (MICROS-Retail) February 2000 - October 2001
Trendlines, Inc.(GolfDay & WoodWorkers Warehouse) September 1998 - February 2000
Skills
Multi-channel Retail, Retail Systems, Retail Solutions, Retail Technology, Retail Execution, E-commerce, Mobile Commerce, SaaS, Retail, Business Strategy, Entrepreneurship, Business Intelligence, Change Management, Strategy, Mobile Devices, Management Consulting, Strategic Partnerships, Cross-functional Team..., Start-ups, Project Planning, Business Analysis, Software Project..., Product Management, Team Leadership, ERP, SDLC, Analytics, Enterprise Software, Mergers & Acquisitions, Integration, Product Development, IT Strategy, Enterprise Architecture, Project Management, Executive Management, Management, Project Portfolio..., Cloud Computing, Product Marketing, Business Process..., Business Planning, Corporate Development, Software Development, CRM, Requirements Analysis, Professional Services, Consulting, Competitive Analysis, Go-to-market Strategy, Venture Capital
Education
Boston University 2005 — 2006
Executive MBA
Bangalore University 1990 — 1994
B.S., Computer Science
State Street February 2010 - Present
Staples February 2008 - February 2010
Staples, Inc. February 2006 - February 2010
Staples May 2004 - February 2006
Staples February 2003 - May 2004
Staples October 2002 - February 2003
Fidelity Capital 2001 - 2001
Riverton 2000 - 2001
Skills
Project Management, Black Belt, Process Improvement, Six Sigma, Cross-functional Team..., Operations Management, Process Excellence, Business Process..., Team Building, Operational Excellence, Business Analysis, Change Management, Program Management, Continuous Improvement, Strategy, Sales, Leadership
Education
Babson College - Franklin W. Olin Graduate School of Business 1998 — 2000
MBA
Rollins College 1991 — 1995
BA
Blue Cross Blue Shield of Massachusetts September 2015 - Present
Ahold October 2014 - September 2015
Staples April 2014 - October 2014
Staples March 2013 - April 2014
Staples April 2012 - March 2013
Staples, Inc. October 2008 - March 2012
Staples November 2006 - October 2008
Staples January 2004 - October 2006
Allmerica Financial (currently The Hanover Insurance Group) January 2001 - January 2004
Allmerica Services Company (currently The Hanover Insurance Group) January 2001 - December 2001
Skills
Strategy, Leadership, Retail, Vendor Management, Process Improvement, Cross-functional Team..., Financial Services, SDLC, Business Analysis, Team Building, IT Strategy, E-commerce, Change Management, P&L Management, Management, Supply Chain, Outsourcing, Business Process..., Project Portfolio..., Project Management, Strategic Planning, Program Management, Operations Management, Integration, CRM, IT Management, Product Development, Budgets, Sales, PMO, Business Intelligence, Software Documentation, Team Management, Business Strategy, Customer Satisfaction, P&L, Team Leadership, Product Management, Analytics
Education
Bentley College - Elkin B. McCallum Graduate School of Business
MBA, Business Administration
Providence College
Bachelors of Science, Business Management
VCE April 2015 - Present
VCE, the Virtual Computing Environment Company April 2013 - Present
EMC January 2011 - April 2013
Concordant, Inc September 2006 - January 2011
Staples Inc. January 2005 - September 2006
Staples Inc. June 2000 - January 2005
Inacom/Vanstar January 1991 - June 2000
Unicom 1990 - 1991
Skills
VMware, EMC, Cisco, CISSP, Microsoft Operating..., Storage Area Networks, Cloud Computing, Virtualization, Network Design, Wireless Networking, Integration, Cisco Technologies, Salesforce.com, Local Area Network, Enterprise Architecture, Enterprise Storage, Business Continuity, Disaster Recovery, Information Security, ITIL, IT Operations, IT Strategy, Enterprise Software, High Availability, Security, NAS, Storage Virtualization, Professional Services, Risk Management, Active Directory, SAN, EMC Storage, Storage, Clariion, Pre-sales, Data Center, Infrastructure, Cisco Nexus, Information Technology, Networking, Servers, System Deployment
Education
University of Massachusetts Dartmouth 1984 — 1989
Bachelor of Science
LivingSocial November 2012 - Present
IMPACT Personal Safety - New Mexico August 2013 - April 2015
LivingSocial January 2012 - October 2012
Staples, Inc. August 2011 - November 2011
Staples, Inc. August 2010 - August 2011
Hire Priority, Inc. January 2009 - March 2010
Wells Fargo January 2008 - December 2008
Benchmark Mortgage January 2005 - January 2008
The Lending Center January 2005 - January 2006
Ameriquest Mortgage Company August 2004 - December 2004
Skills
Marketing, Marketing Strategy, Business Development, Advertising, Sales, Training, CRM, Social Media Marketing, Sales Management, New Business Development, Management, Online Marketing, Salesforce.com, Customer Retention, Leadership, Marketing Management, Customer Service, Social Networking, Event Planning, Analysis, Team Building, Selling, Coaching, Sales Operations, Strategic Planning, Account Management, Budgets, Event Management, Online Advertising, Email Marketing, Marketing Communications, Social Media, Public Relations, Lead Generation, Cold Calling, Mortgage Lending, FHA, Mortgage Banking, Loan Origination, Negotiation, Contract Negotiation, New Customer..., non profit fundraising, Live Events, Restaurants, Facebook, Digital Marketing, B2B, 501c3, Crowdfunding
Education
University of Phoenix 1999 — 2001
B.S.B.
Auburn University at Montgomery 1995 — 1995
Orange High School
Orange High School
Orange High School
Staples December 2014 - Present
Staples, Inc. April 2000 - Present
Benilde-St. Margaret's School November 2007 - Present
Skills
Sales Process, B2B, Account Management, Direct Sales, Sales Management, New Business Development, Salesforce.com, Retail, Solution Selling, Cold Calling, Contract Negotiation, Team Building
Education
Babson College - Franklin W. Olin Graduate School of Business 2012 — 2014
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies
Saint Mary's University of Minnesota 1991 — 1995
B.A., Business Adminstration - Marketing
Staples Inc November 2014 - Present
Staples, Inc. 2008 - 2014
CA, Inc. 1997 - 2007
Platinum Technology 1994 - 1997
Skills
Quality Assurance, Software Quality..., Microsoft SQL Server, Technical Support, Software Documentation, Change Management, Relational Databases, Informix 4GL, Infor EXE WMS Software, Written & Verbal..., Process Improvement, Agile Methodologies, Informix, Software Technical..., Software Release..., QA Team Leadership, Supply Chain Warehouse..., Wynright PTL (Pick to...
Education
Babson College
BSBA
Kronos April 2013 - Present
University of Massachusetts Lowell September 2014 - Present
MedVentive September 2012 - April 2013
MedVentive June 2011 - September 2012
Avise Web Solutions January 2002 - September 2012
Health Dialog April 2010 - May 2011
Health Dialog March 2009 - April 2010
Health Dialog December 2007 - March 2009
University of Massachusetts Lowell 2006 - 2008
Staples, Inc. January 2004 - December 2007
Skills
SQL, Process Improvement, IT Service Management, Web Development, Web Design, ITIL, Perl, Data Analysis, Operations Management, PHP, MySQL, SharePoint, Visio, SEO, Project Management, Vendor Management, CSS, Business Process..., ITIL Process..., ITIL Certified, Incident Management, Problem Management, Cross-functional Team..., Team Leadership, Service Desk Management, Change Management, Six Sigma, IT Management, Business Analysis, Integration, Microsoft SQL Server, SDLC, Cloud Computing, SaaS, Secure File Transfer..., PGP Encryption, Databases, Security, Management, Leadership
Education
Northcentral University 2012 — 2016
PhD Candidate, Business Admin. - Specialization in Management Information Systems
Boston University 2003 — 2003
Certificate, Network & Security Engineering
University of Massachusetts Lowell 1999 — 2003
BS, Information Systems
Anna Maria College 1996 — 1998
MS, Quality Management
University of Maryland University College 1991 — 1995
BS, Management
Chelmsford High
Staples, Inc Inventory Control AnalystStaples, Inc.August 2000 - March 2003
TJX June 1997 - August 2000
Education
University of Massachusetts at Amherst 1993 — 1997
Staples, Inc 2007 - Present
Staples, Inc 2001 - 2006
A.T. Cross Company 1995 - 1998
Raytheon 1987 - 1995
Skills
Supply Chain Management, Management, Supply Chain, Analysis, Transportation, Customer Service, Project Management, Industrial Engineering, Retail, Process Improvement, Leadership, Logistics, Operations Management
Education
University of Massachusetts at Lowell
Bachelor of Science in Industrial Technology
Staples Inc. September 2013 - Present
Staples 2001 - 2013
Staples 2000 - 2001
Staples 1999 - 2000
Staples 1997 - 1999
Color Film Corporation 1995 - 1997
Continental Airlines 1990 - 1996
Skills
Process Improvement, Project Management, Vendor Management, Cross-functional Team..., Business Analysis, Organizational..., SDLC, Leadership, Management, Business Process..., Integration, Human Resources, Team Building, Internal Communications, Change Management, Team Leadership, Performance Management, Program Management, Business Intelligence
Education
University of Massachusetts at Lowell 1985 — 1989
Bachelor of Science (B.S.), Business Administration and Management
WikiFoods, Inc. August 2015 - Present
HP Hood May 2013 - August 2015
HP Hood March 2011 - May 2013
HP Hood September 2009 - March 2011
HP Hood LLC September 2007 - September 2009
HP Hood LLC June 2006 - September 2007
Staples, Inc. June 2005 - December 2005
Skills
Consumer Products, Marketing Strategy, Customer Insight, Brand Management, Market Research, Management, Marketing, Grocery, Advertising, Retail, Sales, Integrated Marketing, FMCG, Dairy, Strategic Planning, Marketing Communications, Social Media Marketing
Education
Babson College 2002 — 2006
Bachelor of Science (B.S.), Marketing, Entrepreneurship
Red Roof Inn December 2013 - Present
Taylor Gourmet October 2012 - November 2013
Military Families United February 2010 - August 2011
Americans for Tax Reform September 2006 - January 2007
Staples, Inc. June 2006 - January 2007
White House Correspondence Office January 2006 - May 2006
The George Washington University Office of Undergraduate Admissions September 2005 - May 2006
The Republican Party of the State of Ohio January 2003 - November 2004
Skills
Social Media, Research, Time Management, Press Releases, Sales, Event Planning, Public Relations
Education
American University - Kogod School of Business 2009 — 2011
Master of Science in Taxation
The George Washington University - School of Business 2005 — 2009
Bachelor of Accountancy
Staples, Inc October 2011 - Present
Staples January 2010 - October 2011
Staples November 2007 - January 2010
Staples February 2003 - November 2007
Staples March 2002 - February 2003
Staples June 1999 - March 2002
Skills
Process Improvement, Management, Cross-functional Team..., Project Management, Operations Management, Supply Chain Management, Team Leadership, Inventory Management, Team Building, Business Analysis, Business Process..., SDLC, Supply Chain, Visio, Vendor Management
Education
University of Massachusetts Dartmouth 1995 — 1999
Bachelor Science, Business Information Systems
STAPLES, INC August 2011 - Present
Squeaky Clean Media July 2010 - Present
Sallie Mae 2007 - August 2011
Avenue100 Media Solutions, Inc 2009 - 2010
Coast to Coast Medical, Inc. September 2004 - December 2006
Mazer Digital Media 2001 - 2003
Skills
User Interface Design, Web Design, Logo Design, User Experience, Graphic Design, Illustration, UX/UI, Typography, Email Marketing, Adobe Creative Suite, Photoshop, CSS, Corporate Identity, Web Development, Advertising, Creative Direction, Dreamweaver, Graphics, WordPress, SEO, Digital Media, Photography, HTML, Usability, Social Media, Interaction Design
Education
University of Massachusetts Dartmouth 1997 — 2001
BFA, Visual Design / Electronic Imaging
SourceMedia April 2014 - Present
L'Oreal January 2010 - March 2014
The Nielsen Company November 2007 - December 2009
EMC July 2006 - August 2007
Staples Inc June 2005 - August 2005
Skills
Web Analytics, Analytics, Google Analytics, Customer Insight, Market Research, Data Analysis, Coremetrics Analytics, Segmentation, Consumer Behaviour, E-commerce, Marketing, Online Marketing, Strategy, SEO
Education
University of Massachusetts, Amherst 2004 — 2006
Bachelor of Business Administration, Marketing, Information Technology
Sensata Technologies January 2014 - Present
Sensata Technologies June 2010 - December 2013
Staples, Inc. March 1997 - June 2010
GTE Government Systems 1995 - 1997
Standex International 1991 - 1993
Skills
Financial Planning, Financial Analysis, Cash Flow Forecasting, Revenue Forecasting, Hyperion Planning, Financial Modeling, Strategic Financial..., Budgets, Consolidation, Corporate Finance, Finance, Forecasting, Internal Audit, Leadership, Management, Process Improvement, Variance Analysis
Education
Babson College - Franklin W. Olin Graduate School of Business 1993 — 1994
MBA, Finance
Bentley University 1987 — 1991
BS, Accounting
SapientNitro October 2013 - Present
Objectiva Software Solutions February 2011 - October 2013
Staples, Inc. 2008 - February 2011
Accela Communications 2007 - 2008
Transnational Travel Inc. 2005 - 2006
Advertising to Business, Inc. 2001 - 2005
Skills
User Experience, Information Architecture, Ideation, Business Process Design, Usability, Rapid Prototyping, Process Consulting, User Interface, Strategy, Project Management, Management, Leadership, Interaction Design, Direct Marketing, Advertising, E-commerce
Education
Babson College - Franklin W. Olin Graduate School of Business 2008 — 2011
MBA
Rhode Island School of Design 1995 — 2000
Staples Inc November 2005 - Present
Linc Software Services Pvt Ltd 1998 - 2003
Skills
IBM iSeries, Application Development, RPG, COBOL, Retail, AS400
Education
Mysore University 1991 — 1995
Bachelors in Electronics and Communication
SapientNitro August 2014 - Present
We Make Heart LLC (aka Heart) March 2014 - July 2014
Hill, Holliday October 2007 - January 2014
Arnold Worldwide March 2003 - October 2007
Staples, Inc. June 2002 - March 2003
Holland Mark September 1998 - July 2001
TMP Worldwide June 1997 - September 1998
Education
Babson College 1992 — 1996
CVS Health August 2014 - Present
Potpourri Group August 2014 - January 2015
New England Journal of Medicine May 1999 - November 2013
Staples, Inc. January 1997 - May 1999
Shannon North America, Inc. May 1994 - December 1996
Fidelity Investments June 1991 - April 1994
New Age Journal 1988 - 1991
Mail Communications Inc 1984 - 1987
Skills
B2B Marketing, Email Marketing, Direct Marketing, Direct Mail, Budgets, Customer Acquisition, Digital Marketing, Marketing, Marketing Communications, Marketing Strategy, Newsletters, Online Advertising, Online Marketing, Publishing, Web Marketing, Advertising, Integrated Marketing
Education
Bentley University 1980 — 1984
BS, Marketing Management
Bloomfield High School 1978 — 1980
Diploma, College Prep
AgFirst Farm Credit Bank June 2011 - Present
Staples Inc. April 2009 - May 2011
Staples Inc. May 2008 - March 2009
Merrill Lynch September 2006 - December 2006
Skills
Excel, Access, AS400, Shared Services, Financial Analysis, VBA, Oracle Financials, QRM, Risk Management, Bloomberg, Financial Modeling, Investments, Financial Metrics
Education
University of North Carolina at Chapel Hill 2014 — 2015
Master of Business Administration (MBA)
University of South Carolina-Columbia 2003 — 2007
Business Administration, Finance and Real Estate
Staples Advantage May 2013 - February 2014
Staples Inc December 2009 - April 2013
Barnes & Noble September 2007 - September 2009
ITDC May 2004 - April 2007
Skills
Customer Retention, Sales, Team Leadership, Sales Management, Customer Service, Time Management, Microsoft Office, Public Speaking, Customer Satisfaction, Cold Calling, Accounting, Business Strategy, Social Media, Project Planning, Team Management, Team Building, Call Centers, Project Management, Insurance, Business Development, Salesforce.com, AS400 system, Outlook, Account Management, KANA, SAP, Lead Generation, New Business Development, Selling, Solution Selling, Creative Problem Solving, Problem Management, Customer Oriented, Customer Insight, Microsoft Excel, Microsoft Word, Facebook, CRM, Sales Process, Management, E-commerce, Customer Experience, Leadership, Direct Sales
Education
University of Mumbai 1981 — 1986
Bachelor of Commerce (B.Com.), Accounting
Staples June 2013 - Present
Staples January 2012 - June 2013
Staples, Inc. May 2010 - January 2012
Staples May 2008 - July 2010
Briggs NY December 2006 - April 2008
Jacob March 2003 - December 2006
Macy's East August 2001 - March 2003
Skills
Fashion, Competitive Analysis, Inventory Management, Merchandising, Sales, Forecasting, Management, Budgets, Retail, Analysis, Apparel
Education
Babson College 1997 — 2001
Bachelor of Business Administration (BBA)
Staples, Inc August 2000 - Present
Staples, Inc. August 2000 - August 2011
Staples Inc, US 2000 - 2008
Unum 1987 - 2000
Paul Revere Insurance 1987 - 2000
Skills
Process Improvement, SDLC, Team Building, Visio, Project Management, Team Leadership, Access, Change Management, Disaster Recovery, Operations Management, Customer Service, MS Project, Program Management, SharePoint, Team Management, VMware, Virtualization, Vendor Management, Management, Integration, ITIL, IT Operations, Citrix, Microsoft Project, Business Analysis, Business Intelligence, Project Planning, IT Strategy, IT Management, Cross-functional Team..., Requirements Analysis, Software Documentation, Windows, Troubleshooting, Business Process..., Leadership
Education
Becker College 1990 — 1992
Business, Business
Staples, Inc. January 2013 - Present
Staples, Inc. July 2008 - January 2013
Corporate Express May 2008 - July 2008
Corporate Express November 2005 - April 2008
Corporate Express September 2000 - November 2005
Skills
Pricing, Salesforce.com, Profit, B2B, Sales, New Business Development, Sales Presentations, Sales Process, Retail, Sales Management, Customer Satisfaction, Selling, Sales Operations, Marketing, Forecasting, Product Development, Account Management, Competitive Analysis, Leadership, Inventory Management, Cross-functional Team..., Management, E-commerce, P&L Management, Team Building
Education
Abilene Christian University 1998 — 2000
Bachelors, Exercise Science
Lubbock Christian University 1995 — 1998
Biology
Broomfield High School
GENBAND October 2014 - Present
Cash America March 2008 - September 2014
Staples, Inc June 2007 - February 2008
Systel Inc April 2006 - July 2007
Skills
Hyperion Enterprise, Datastage, DB2, Oracle Fusion Middleware, CouchDB, Databases, Hyperion, Data Warehousing, Hyperion Interactive..., Hyperion Planning, Master Data Management, Oracle Data Integrator, NetIQ AppManager, Oracle, Unix, Microsoft SQL Server, Data Migration, SQL
Education
University of New Brunswick 2000 — 2004
BCS, Computer Science, Information Technology
The TJX Companies, Inc. October 2014 - Present
Staples, Inc. November 2009 - October 2014
Network-Health February 2009 - October 2009
Fidelity Investments April 2008 - December 2008
Fidelity Investments February 2006 - March 2008
Fidelity Investments August 2005 - February 2006
Fidelity Investments February 2002 - July 2005
Fidelity Investments September 2001 - January 2002
Kronos April 2000 - September 2001
Deluxe September 1996 - April 2000
Skills
PMO Leadership, Program Management, Portfolio Management, SDLC, PMP, Vendor Management, Process Improvement, Project Portfolio..., Business Analysis, Business Process..., Software Project..., Cross-functional Team..., Resource Management, Project Management, Change Management, Management, Leadership, PMO, Strategy, Software Documentation, Project Planning, Visio, IT Management, Information Technology, MS Project, Six Sigma, CRM, Quality Assurance, Analysis, Business Process, Training, Testing, Integration, Strategic Planning, Product Management, Business Intelligence, IT Strategy, Requirements Analysis, Team Leadership, Requirements Gathering, ITIL, Outsourcing, SharePoint
Education
Breakthrough Management Group 2003 — 2003
Black Belt, Six Sigma
Boston University 1998 — 1999
Masters Certificate, Project Management
Boston University 1996 — 1998
Certificate, Project Management
Bentley University 1986 — 1989
B. S., Computer Information Systems
Bunker Hill Community College 1981 — 1984
AS, Management
Office Depot 2010 - 2013
Trans World Entertainment 2000 - 2005
Amazon.com 1999 - 1999
Staples Inc 1992 - 1999
Skills
Management, Competitive Analysis, Customer Service, Strategic Partnerships, Microsoft Office, Merchandising, Analysis, Contract Negotiation, Business Analysis, Financial Analysis, Sales, Operations Management, New Business Development, Retail, Negotiation, Supply Chain, Product Development, Human Resources, Strategy, Change Management, Coaching, Business Strategy, Leadership, Marketing, Inventory Management, Online Marketing, Team Leadership, Microsoft Excel, Budgets, Training, Pricing, CRM, Customer Satisfaction, Strategic Planning, PowerPoint, Forecasting, Project Management, Purchasing, Supply Chain Management, Cross-functional Team..., Selling, Social Media Marketing, Access, Process Improvement, Recruiting, Account Management, Sales Management, Microsoft Word, Social Media, Team Building
Education
University of Massachusetts Boston
Business Administration, Finance
Quicken Loans June 2015 - Present
Macomb County Habitat for Humanity October 2005 - June 2015
Staples, Inc. September 2005 - June 2010
Skills
Customer Service, Budget, Microsoft Office, Microsoft Excel, Non-profits, Microsoft Word, PowerPoint, Outlook, Event Management, Event Planning, Public Speaking, Volunteer Management, Auditing, Mortgage Servicing, Mortgage Underwriting, Qualifying Prospects, Real Estate, Teaching Adults, Grant Preparation, Budgets, Nonprofits, Community Outreach
Education
Baker College Business and Corporate Services 2000 — 2005
Bachelor of Applied Science (BASc), Human Services, General
Staples Inc January 2010 - Present
Staples December 2012 - May 2014
Staples, Inc. January 2010 - December 2013
Fairfield Residential March 2009 - January 2010
Assabet Valley Regional Technical High School September 2006 - January 2010
Skills
Master Data Management, Product Content..., Access, Customer Service, Outlook, Microsoft Office, Microsoft Excel, Software Documentation, PowerPoint, Training, Intranet Portals, Web Content, Content Management, Web Design, Photoshop, Reporting & Analysis, Notary Public, Legal Assistance, Adobe Acrobat, Sales Enablement and..., Documentum, Salesforce.com, Ariba
Education
Massachusetts Bay Community College 2001 — 2005
Associates, Information Technology & Management
Becker College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
ACCO Brands September 2015 - Present
Staples November 2011 - September 2015
Staples December 2008 - February 2012
Staples May 2008 - December 2008
Staples, Inc. 2007 - 2008
Staples, Inc. 2006 - 2007
Test Rite Products Corp January 2004 - January 2006
Skills
Category Management, Market Planning, Contract Negotiation, Assortment, Vendor Relations, Forecasting, Cross-functional Team..., Inventory Management, Merchandising, Process Improvement, Management, Account Management, Project Management, Product Development, Pricing, Retail, B2B, Sales Operations, Competitive Analysis, P&L Management, Sales Process, Salesforce.com
Education
Bentley University 2000 — 2004
BS, Marketing
Hancock Natural Resource Group (HNRG) September 2011 - Present
Hancock Natural Resource Group (HNRG) September 2008 - September 2011
Grant Thornton LLP January 2006 - September 2008
Brown Brothers Harriman June 2004 - May 2005
Staples, Inc. July 2002 - November 2002
Skills
Financial Reporting, General Ledger, Accounting, Accounts Payable, Fixed Assets, Budgeting, Forecasting, Microsoft Office
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2010 — 2015
Masters, Taxation
Northeastern University - Graduate School of Business Administration 2005 — 2006
MSA/MBA, Business, Accounting
College of the Holy Cross 2000 — 2004
Bachelor of Arts, Economics
Certified Public Accountant
State of Massachusetts
L'Oréal July 2014 - Present
Staples February 2012 - July 2014
Staples, Inc August 2008 - February 2012
Staples, Inc April 2006 - August 2008
Staples July 2005 - April 2006
Staples July 2003 - July 2005
Skills
Supply Chain, Six Sigma, Logistics, Process Improvement, Supply Chain Management, Operations Management, Business Process..., Management, Project Management, Inventory Management, Income Statement, Operational Excellence, Warehouse Management, Team Building, Customer Service, P&L Management, Inventory Control, Customer Satisfaction, Training, Transportation, Leadership, Distribution Center..., Warehousing, Lean Manufacturing, Supply Chain..., P&L, AS400, Cross-functional Team..., Change Management, Logistics Management, Reverse Logistics, Strategic Planning, Strategy, 3PL, Budgets, Continuous Improvement, Process Engineering, Team Leadership, Project Planning, Transportation..., Business Strategy, Business Planning
Education
University of Maryland University College 2008 — 2010
Masters, Business Administration
The Pennsylvania State University 1999 — 2003
Bachelor of Science, Business Logistics
Rees Scientific March 2010 - Present
STAPLES NETWORK SERVICES August 2008 - August 2009
STAPLES INC December 2005 - August 2008
Conversent Communications September 2004 - October 2005
Veolia Water July 2002 - August 2004
Education
University of Massachusetts Dartmouth
BS, Biology; Cell Biology, Organic Chemistry, Biology of Populations
Staples Print Solutions March 2009 - Present
Staples, Inc. 2009 - Present
Staples Print Solutions March 2005 - Present
Staples Business Advantage February 2006 - March 2009
Corporate Express 2005 - 2008
PSC Info Group 2002 - 2004
Transcontinental Direct 2001 - 2003
Federal Business Products 1996 - 2000
Skills
Six Sigma, Continuous Improvement, Lean Manufacturing, Operational Excellence, Process Improvement, Black Belt, Manufacturing, ISO, Leadership, Quality Management, Team Building, Operations Management, Training, Cross-functional Team..., Supply Chain, Business Process..., Kaizen, Value Stream Mapping, Process Engineering, Change Management, Supply Chain Management, DMAIC, Organizational..., Inventory Management, Purchasing, Strategic Sourcing, Contract Negotiation, 5S, Leadership Development, Supply Management, Management, P&L Management, Procurement, Root Cause Analysis, Logistics, Forecasting, Strategic Planning, Team Leadership, Inventory Control, Quality System, Minitab, Industrial Engineering, Coaching, Program Management, Strategy, Income Statement, Iso 9000, Quality Assurance, Product Development, Project Management
Education
Texas Tech University 1982 — 1983
M.S.I.E., Industrial Engineering
Austin Presbyterian Theological Seminary 1976 — 1981
Master's degree, Clinical Pastoral Counseling/Patient Counseling
United States Military Academy at West Point 1967 — 1971
BS, Engineering
Plainview High School 1965 — 1969
Diploma, General
McDonald's Corporation January 2014 - Present
McDonald's Corporation February 2013 - January 2014
McDonald's Corporation November 2008 - February 2013
Staples, Inc June 2007 - November 2007
St. Paul Insurance Company October 1996 - January 2002
SuperKmart November 1995 - April 2001
American Family Insurance January 1994 - October 1996
American Family Insurance October 1988 - January 1994
Skills
Customer Service, Access, Management, Microsoft Excel, Microsoft Office, PowerPoint, Telephone Skills, Human Resources, Insurance, Microsoft Word, Banking, Time Management, Team Leadership
Education
University of Phoenix 2007 — 2010
Bachelor of Science, Information Technology
William Rainey Harper College 1983 — 1994
Associates in Arts, Business Administration
Imagitas August 2014 - Present
Staples, Inc November 2006 - May 2014
NewEnergy, Inc November 2001 - November 2006
Skills
Management, Risk Management, Contract Management, Sales, Procurement, Legal Writing, Strategy, Training, Project Management, Process Improvement, Policy, Strategic Planning, Salesforce.com, Microsoft Office, B2B, Contract Negotiation, Leadership, RFP, Account Management
Education
Northeastern University 2003 — 2003
Paralegal Certification, Certification
University of Massachusetts, Amherst 1997 — 2001
Bachelor of Arts (B.A.), Political Science and Government, History
Staples, Inc. December 2012 - Present
Staples, Inc. November 2008 - December 2012
Skills
PeopleSoft, HRIS, Human Resources, Payroll, Benefits Administration, Applicant Tracking..., Employee Benefits, Succession Planning, Workforce Planning, Training
Education
Bentley University
B.S., Marketing
Apple December 2014 - Present
Apple June 2014 - December 2014
Apple December 2013 - June 2014
Apple November 2012 - December 2013
Acer America Corp. August 2011 - November 2012
Walmart October 2010 - October 2011
Viver magazine January 2010 - August 2010
The Home Depot March 2010 - April 2010
Staples, Inc. September 2009 - April 2010
Prefeitura de Juiz de Fora February 2004 - June 2009
Skills
Microsoft Office, Microsoft Word, English, PowerPoint, Microsoft Excel, Research, Windows, Customer Service, Social Media, Editing, Blogging, Training, Retail, Leadership
Education
Universidade Federal de Juiz de Fora 2007 — 2009
Pos graduation, Psychology
Centro de Ensino Superior de Juiz de Fora 2000 — 2006
Staples Inc. July 2014 - Present
Puppy Playpen LLC January 2012 - Present
Staples 2013 - July 2014
CPI Card Group November 2012 - May 2013
Tire Works Total Car Care September 2001 - November 2012
Winder Farms March 2009 - September 2011
Skills
Retail, Inventory Management, Sales, Training, Supply Chain Management, Process Improvement, Customer Satisfaction, Sales Management
Education
University of Nevada Las Vegas Lee Business School 2004 — 2007
Bachelor's of Science, Business Administration
Partners HealthCare May 2007 - Present
Come True Inc February 2010 - March 2010
Staples Inc June 2006 - August 2006
Skills
Customer Service, Sales, Management, Product Marketing, Marketing Research, SPSS, PowerPoint, Social Media, Microsoft Office, Microsoft Excel, Facebook, Microsoft Word, Social Networking, Social Media Marketing, Time Management, Event Planning, Public Speaking, Market Research, Marketing, Leadership, Teamwork, Marketing Communications, Advertising
Education
Charlton College of Business 2007 — 2011
Bachelor of Science, Marketing, Senior
Medford High School 2003 — 2007
Medford High School
University of Massachusetts Dartmouth
Marketing
RedOwl Analytics April 2013 - Present
Van Dyke Technology Group April 2012 - March 2013
REI Systems April 2011 - April 2012
Cougaar Software, Inc. June 2009 - April 2011
Staples Inc June 2006 - January 2009
Skills
JavaScript, Java, JSP, Eclipse, Oracle Application..., Hibernate, Spring, Software Development, Software Engineering, C++, ClearCase, Unix, XML, SOA, Java Enterprise Edition, AJAX, Web Services
Education
University of Maryland College Park 2005 — 2009
B.S, Computer Engineering
New England Railroad January 2011 - May 2011
University of New England September 2007 - May 2011
University of September 2007 - May 2011
University of New England 2007 - 2011
Staples, Inc June 2010 - September 2010
Red Lodge Ski Resort November 2005 - March 2007
Education
University of New England 2007 — 2011
Bachelor of Science, Business Administration
University of New
Bachelor of Science, Business Administration
Piedmont Healthcare September 2012 - Present
Crozer Chester Medical Center September 2010 - December 2012
STAPLES, INC May 2008 - September 2010
MAYFIELD HOMES LLC August 2006 - July 2007
MCIC VERMONT, INC October 2005 - March 2006
Laurel Heights Hospital January 2004 - October 2005
Skills
Administrative..., Microsoft Office, Office Administration, Front Office, Customer Service, Telemedicine, Healthcare, Data Entry, Outlook, Insurance, Office Management, Access, Medical Terminology, Administration, Healthcare Management
Education
University of Maryland Baltimore County 1991 — 1993
Health Education
The Computer Depot, LLC September 2013 - Present
Staples, Inc. 2010 - 2013
Skills
Microsoft SQL Server, Windows Server, SQL, Active Directory, Java, Windows 7, Computer Maintenance, Computer Hardware, Computer Hardware..., Computers, Computer Network..., Computer Proficiency, Software, Software Installation, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office 2007, CompTIA A+ Certification, Wireless Networking, Printers, Network Installation, Electronics, Digital Electronics, Databases, Data Entry, Database Design, Data Management, Windows XP Pro, Windows Vista, Mac OS, Apple OS, Mac, Tablets, Tablet PC, TCP/IP, Virus Removal, Network Programming, Game Programming
Education
University of New Mexico-Valencia County Campus 2010 — 2012