State Farm Insurance Company
Industry: Insurance company
DescriptionState Farm is a large group of insurance and financial services companies throughout the United States with corporate headquarters in Bloomington, Illinois. The group's main business is State Farm Mutual Automobile Insurance Company, a mutual insurance firm that also owns the other State Farm companies. CEO: Michael L. Tipsord (Sep 2015–) Headquarters: Bloomington, Illinois, United States Number of employees: 70,425 Founder: George J. Mecherle Founded: 7 June 1922 Number of locations: 18,000 agents; 343 claim offices; 30 operations centers
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State Farm Insurance Company Employees
Kansas Department of Commerce January 2013 - Present
Kansas Department of Commerce July 2012 - January 2013
Kansas Department of Commerce July 2011 - July 2012
Bank of America October 2007 - July 2011
Bank of America July 2006 - October 2007
State Farm Insurance Company September 2004 - March 2006
IBM National Deployment Support Center August 2002 - September 2004
Skills
Case Managment, Workforce Development, Community Outreach, Non-profits, Resume Writing, Job Coaching, Volunteer Management, Economic Development, Mock Interviews, Fundraising, Job Search Strategies, Career Counseling, Customer Service, Workshop Facilitation, Event Planning, Nonprofits, Management, Interviews, Training, Case Management, Interview Preparation, Conflict Resolution
Education
Clark Atlanta University
Fort Hays State University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Washington State University
State Farm Insurance Company April 2012 - Present
Childhelp, USA August 2005 - April 2012
Dogwood Village August 2000 - August 2005
Dogwood Village 2000 - 2005
Dogwood Village 2000 - 2005
Skills
Pediatric Nursing, Administrative Nursing, ANCC Board Cerified..., Previous Emergency..., Previous AHA CPR..., Adult, Child, Infant,..., Child Psychiatry, Adolescent Psychiatry, Addiction Psychiatry, Geriatric Psychiatry, Adult Psychiatry, State and Federal..., Joint Commission..., Nursing Educator, HIPAA Officer, Medical Surgical Nursing, Geriatric Nursing Care..., Leadership Development, Policy Development..., Occupational Health..., Worker's Compensation, Compliance, Infection Control, Medication Tech..., Certified Nurse Aide..., Cpr Certified, Healthcare, Pediatrics, Workers Compensation, Nursing, Medical/Surgical, Microsoft Excel, Psychiatry, Healthcare Management, Quality Improvement
Education
Aspen University 2014 — 2017
Master's degree, Nursing Administration & Management, 4.0
Charlottesville, Virginia 1992 — 1995
Associates of Applied Sciences Degree, Registered Nursing/Registered Nurse, 3.6 gpa
Lincoln Financial Group April 2008 - Present
State Farm Insurance Company June 2006 - April 2008
Mutual of America February 2004 - June 2006
Allstate Financial Services, LLC April 2003 - February 2004
US Bancorp November 2000 - April 2003
Merrill Lynch February 2000 - November 2000
The Meyers Group Research Analyst June 1999 - February 2000
Skills
Retirement Planning, Life Insurance, Estate Planning, Fixed Annuities, Mutual Funds, Retirement, Investments, Insurance, Financial Advisory, Financial Services, Variable Annuities, Disability Insurance, Banking, Pensions, Sales, Loans, Defined Benefit, Health Insurance, Series 7, 401k, Wealth Accumulation, Wealth Management, Series 63, CFP®, MBA, Underwriting
Education
University of Phoenix 2000 — 2002
MBA, Business
California State University-Chico 1986 — 1999
Bachelor of Science Business Administration, Financial Services
The Home Mag Management Company April 2012 - Present
The News-Press April 2010 - September 2011
Lee County Sheriff Department August 2007 - April 2010
Sellstate Achievers Realty February 2003 - August 2007
Lehigh Child Care Center July 2001 - January 2003
State Farm Insurance Company November 2000 - July 2001
Conley Computer Stacking May 2000 - November 2000
J. Colin English Academy February 2000 - June 2000
Hansel & Gretel Early Learning Academy February 1999 - February 2000
Skills
Customer Service, Cold Calling, Advertising Sales, Microsoft Office, Managerial, Public Relations, Direct Sales, Time Management, Self Starter, Event Planning, Social Networking, Sales, Leadership, Advertising, Online Advertising, Marketing, Marketing Strategy, Email Marketing, Social Media Marketing
Education
Frostburg State University 1992 — 1995
BS, Early Childhood/Elementary Education
Severna Park High 1988 — 1991
State Farm Insurance Company September 2014 - Present
State Farm Insurance Company September 2012 - September 2014
Skills
Commercial Insurance
Education
American InterContinental University 2007 — 2008
Master of Business Administration (M.B.A.), Project Management
Northeastern State University 1996 — 2000
Bachelor of Business Administration (B.B.A.), Marketing
The Walt Disney Company 2014 - Present
Domo, Inc. 2013 - 2013
The Walt Disney Company 2011 - 2012
The Walt Disney Company 2011 - 2012
State Farm Insurance Company 2006 - 2010
Major League Soccer 2005 - 2005
Provo Utah Condos, Inc. 2003 - 2005
Skills
Financial Modeling, Financial Analysis, Competitive Analysis, Analytics, Finance, Team Leadership, Customer Service, Microsoft Excel, Forecasting, Insurance, Marketing, Microsoft Office, Project Management, Training, Risk Management, Management, Sales, Analysis, Leadership, Budgets, Negotiation, Data Analysis, Business Planning, Business Intelligence, Business Strategy, Strategy, Business Development, Process Improvement, Strategic Planning
Education
Brigham Young University 2012 — 2014
Master of Business Administration (M.B.A.), Strategy and Management
Brigham Young University
Bachelor of Arts (BA), Marketing
Mission San Jose High School
OCS Inc. January 2009 - Present
Self Employed January 2009 - Present
Frankenmuth Insurance April 1999 - May 2014
State Farm Insurance Company July 1998 - March 1999
Heartland Home Health Care & Hospice January 1997 - July 1998
MedAudit Services May 1993 - July 1997
Linkage Enterprise May 1991 - July 1993
St. Luke's Hospital October 1989 - July 1991
Huron Woods Nursing Center March 1982 - October 1989
Skills
Bill Review, Medical Case Management, Nursing, Personal Injury, Workers' Compensation..., Insurance, Teamwork, Healthcare, Legal Liability, Leadership, Customer Service, Medicare, Staff Supervision, Auditing, Quality Assurance
Education
Delta College
Bachelor's degree, Registered Nursing/Registered Nurse
Insurance designations through AICPCU/IIA 1999 — 2009
Program in General Insurance (INS) & Associates, in Claims (AIC), in Insurance Services (AIS), in Personal Insurance (API)
S3 August 2014 - Present
CSC March 2008 - Present
C. J. Enterprises, Inc. April 2007 - September 2007
Wyle June 2005 - April 2007
University Baptist Church May 2002 - June 2005
State Farm Insurance Company May 2001 - May 2002
Skills
Security Clearance, Administrative..., Outlook, SharePoint, Access, Microsoft Office 2007, Quality Control, Human Resources, Internal Audit, Technical Reports, Project Management, Program Management, Six Sigma, Lean Thinking, Testing
Education
Athens State University 2010 — 2013
Bachelor's degree, Management of Technology
J F Drake State Technical College 2001 — 2004
Associate's degree, Office Administration
SunTrust April 2015 - Present
The JG Wentworth Company April 2014 - December 2014
Wells Fargo March 2013 - January 2014
Wells Fargo December 2012 - March 2013
Wells Fargo October 2011 - December 2012
State Farm Insurance Company March 2011 - May 2011
Skills
Customer Service, Sales, Sales Management, Strategic Planning, Financial Analysis, Data Analysis, Banking, Team Building, CRM, Forecasting
Education
High Point University 2005 — 2009
Bachelor of Science (B.S.), Business Administration
Church Farm School 2001 — 2005
Diploma, College Prepatory
Department of Treasury August 2014 - Present
IBM January 2011 - June 2014
Unisys Federal Systems July 2009 - September 2010
Lockheed Martin February 2009 - July 2009
ViaSat September 2007 - February 2009
TruePosition April 2006 - September 2007
Verizon Business February 2004 - April 2006
State Farm Insurance Company April 2002 - January 2004
Winstar Communications March 2000 - February 2001
Skills
Testing, Requirements Analysis, Project Management, Integration, Systems Engineering, SDLC, Quality Assurance, Unix, Program Management, SQL, Java, Security, System Testing, Software Quality..., Mobile Devices, Test Planning, Wireless, Networking, Web Applications, Analysis, CRM, Agile Methodologies, Telecommunications, Software Project..., System Deployment, Software Development, Linux, Software Engineering, Perl, Test Automation, TCP/IP
Education
Capitol College 1976 — 1982
State Farm Insurance Company October 1999 - Present
Morningside Baptist Church August 2001 - Present
Morningside Baptist Church 2014 - Present
State Farm Insurance, Anthony Bennon Agency January 1999 - August 1999
State Farm Insurance, Keith Hensel Agency 1996 - 1999
Genesis Marketing Group 1995 - 1996
Carolina Lawn & Tractor 1988 - 1994
Skills
Insurance, Leadership, Claim, Liability, Commercial Insurance, Customer Service, Microsoft Excel, Microsoft Word, Property & Casualty..., Underwriting, Microsoft Office, Project Management, Risk Management, Group Leadership, Management, Music Performance, Estimatics, Construction Reference, Negotiation, Sports Coaching
Education
Bob Jones University 1989 — 1993
Bachelor of Science, Marketing Major/Music Minor
SAF-HOLLAND May 2013 - Present
Northerngravity Design, LLC April 2012 - 2013
Clover Consulting, Inc. September 2012 - December 2012
NTT DATA April 2012 - June 2012
Amway 2012 - 2012
Grand Rapids Community College November 1999 - June 2009
State Farm Insurance Company November 1989 - November 1999
The Marcom Group - Marketing and Communications 1987 - 1989
K’s Merchandise, Corporate Advertising Department, Decatur Illinois 1985 - 1987
Mike Robinson's Typography, Bloomington Illinois 1984 - 1985
Skills
Graphic Design, Web Design, User Interface Design, Video Production, Digital Media, E-Commerce, Advertising Campaign..., Advertising, E-commerce, HTML, InDesign, Marketing Communications, Social Media Marketing, Leadership, Management, Adobe Creative Suite, Video, Graphics, Photography, Copywriting, Online Advertising, Digital Marketing, Social Media, Marketing
Education
Ferris State University 2009 — 2011
Bachelor, of Integrative Studies (BIS) - Digital Media and E-Commerce/Marketing
Kendall College of Art and Design 2001 — 2010
Course work applied to BIS from Ferris State University, Digital Media
Illinois Central College 1985 — 1988
Associate in Applied Science - Graphic Design, Print Design and Illustration
Acceptance Insurance July 2015 - Present
Titan Contracting January 2001 - January 2014
State Farm Insurance Company September 1990 - May 1997
Skills
Marketing, Contract Negotiation, Marketing Strategy, Marketing Communications, Sales, Team Building, Fundraising, New Business Development, Strategic Planning, Event Management, Microsoft Office, Social Media, Public Speaking, Customer Service, Small Business, Public Relations, Team Leadership, Microsoft Excel, Sales Management, Budgets, Advertising, Social Networking, Nonprofits, Workers Compensation, Personal Injury..., Claims Handling, Claims Resolution, Claims Investigations, Arbitration, Negotiation, Insurance, Teaching, Student Counseling, Student Affairs, Research, Management
Education
Illinois State University 1983 — 1989
Master's Degree, Criminal Justice Administration
Starbucks Coffee Company October 2014 - Present
Nordstrom Direct November 2013 - September 2014
Starbucks Coffee Company May 2012 - November 2013
Law Office experience October 2006 - November 2009
State Farm Insurance Company August 2001 - October 2006
South Carolina Federal Credit Union October 1996 - July 2001
Skills
PowerPoint, Outlook, Microsoft Word, Courts, Social Networking, Teamwork, Leadership, Social Media, Public Speaking
Education
University of Washington 2011 — 2013
Bachelor of Arts (BA), Social Sciences
Edmonds Community College 2010 — 2011
Associate’s Degree, Transfer Degree
Edmonds Community College 2005 — 2006
Associate’s Degree, Legal Assistant/Paralegal
Social Sampling September 2015 - Present
TNG Real Estate May 2015 - September 2015
Caldwell & Taylor Realty January 2013 - August 2014
Keller Williams Realty - Rockstar Realty Services March 2012 - January 2013
20/20 Communications, Inc. January 2011 - July 2011
Abstracting Solutions, Inc. July 2009 - January 2011
CalPortland Company March 2007 - July 2009
State Farm Insurance Company December 2006 - February 2007
Armstrong/Robitaille Business & Insurance Services November 2004 - November 2006
Mercury Insurance Company October 2000 - November 2004
Skills
Real Estate, Microsoft Office, Insurance, Time Management, Microsoft Excel, SAP, Online Marketing, Typing, Social Networking, Mobile Advertising, Customer Service, Investment Properties, Microsoft Word, Foreclosures, Risk Management, Sales, Strategic Planning, Contract Negotiation, Management, Sellers, Team Leadership, Inventory Management, Selling, Marketing, Account Management, Negotiation, First Time Home Buyers, Team Building
Education
California School of Real Estate 2011 — 2012
Licentiate degree, Real Estate
California State University-Fullerton 1999 — 2000
Bachelor's, Junior status
Fullerton College 1997 — 1999
Associates degree; Associate's; 2009, Psychology
Citrus College
Associates; Associate's degree; Associate's, Risk Management; multidisciplinary studies
University of Phoenix
Bachelor, Program for Human Services
Farmers Insurance July 2014 - Present
Farmers Insurance July 2014 - Present
State Farm Insurance Company December 2011 - March 2014
Enterprise July 2003 - April 2011
Skills
Homeowners, Financial Modeling, Permanent Life Insurance, Term Life Insurance, Universal Life, Car Loans, Team Building, Strategic Financial..., Life Insurance, Marketing Strategy, Disability Insurance, Renters, Property, Finance, Whole Life, Coaching, Cold Calling, Long-term Care, Commercial Insurance, Leadership Development, Health Insurance, Umbrella Insurance, Retirement, Property & Casualty..., Insurance, Investments, Customer Retention, Financial Services, Sales
Education
Binghamton University - School of Management 2000 — 2003
BS, Marketing and MIS
The Keats Agency December 1993 - Present
Nationwide Insurance December 1993 - Present
State Farm Insurance Company June 1977 - September 1993
Skills
agency management, training & development, insurance marketing, Marketing, Insurance, Employee Training, Business, Property & Casualty..., General Insurance, Leadership, Commercial Insurance, Life Insurance, Risk Management, Casualty, Fixed Annuities, Financial Services, Management, Business Development, Legal Liability, Professional Liability, Umbrella Insurance, Whole Life, Training, Customer Retention, Term Life Insurance, Sales Management, Staff Development, Customer Service, Claims Management, Workers Compensation, Homeowners, Inland Marine, Disability Insurance, Underwriting, Health Insurance, Small Business, Brokers, Claim, Liability Analysis, Long-term Care, Renters, Commercial Lines, Employment Practices..., D&O, Universal Life, Surety Bonds, Insurance Brokerage, Motorcycle, Reinsurance, Property Damage
Education
American College 1980 — 1984
CLU designation
Hofstra University 1976 — 1980
BBA
Retired October 2010 - Present
Treasures and Stuff December 2010 - November 2012
State Farm Insurance Company February 1972 - October 2010
Federal Reserve Bank August 1967 - February 1972
Carlisle Motors August 1964 - July 1965
Skills
Sales, Account Management, Customer Service, Insurance, Cold Calling, Sales Management, Marketing, Property & Casualty..., Health Insurance, Sales Process, Salesforce.com, Sales Operations, New Business Development, Commercial Insurance, Microsoft Excel, Direct Sales
Education
Andrew College 1965 — 1966
Associate of Arts (AA), Elementary Education and Teaching
State Farm Insurance Company April 1997 - Present
GE October 1985 - February 1990
Skills
Property & Casualty..., Process Improvement, Casualty, Team Building, Claim, Training, Coaching, Commercial Insurance
Education
Grove City College 1980 — 1984
BA, Business Administration
Springfield High School
State Farm Insurance Company November 2009 - Present
Apple One November 2010 - April 2011
State Farm Insurance November 2001 - February 2010
Marin County Department of Education September 2006 - March 2009
State Farm Insurance Company November 2001 - April 2002
Skills
Time Management, Customer Service, Teaching, Insurance, Policy, PowerPoint, Microsoft Office, Event Planning, Microsoft Excel, Public Speaking, Marketing, Microsoft Word, Outlook
Education
California State University-East Bay 1995 — 2001
B.S., Business
California State University, Hayward (now Cal State East Bay)
Bachelor of Science, Business Administration, Marketing/ Management Option; In; community
FM Talent Source February 2012 - Present
Acquisition Specialist August 2010 - October 2011
State Farm Insurance Company May 2009 - August 2010
Skills
Attention To Detail, Facilitator, Engaging public..., Workers Compensation, Compensation, Claims, Claim, Interviews, Insurance, Human Resources, Marketing, Talent Acquisition, Personnel Management, Analysis, Benefits Administration, Employee Benefits, Recruiting, Applicant Tracking..., Leadership, PeopleSoft, Property & Casualty..., Government, Strategy, Deferred Compensation, Temporary Placement, Management, Account Management
Education
Hampton University
Bachelor of Art, Sociology/ Business Administration
GlaxoSmithKline June 2004 - Present
State Farm Insurance Company June 1990 - June 2004
Education
Colorado State University-Pueblo 1984 — 1988
ADDIE Solutions, LLC January 2007 - Present
First Data Corp. 1998 - 2006
State Farm Insurance Company September 1990 - June 1998
Skills
Leadership Development, Team Building, Training, Customer Service, Customer Satisfaction, Organizational..., Employee Engagement, Management Development, Succession Planning, Performance Management, Talent Management, Organizational..., Coaching, Call Center, Instructional Design, Performance Improvement, Strategic Planning, Workshop Facilitation, Leadership, Management
Education
FastTrac Class 2007 — 2007
Certificate, New Venture Course
Fairmont State University 1984 — 1988
Bachelor of Science - Business Administration, Associate of Applied Science - Insurance
Lincoln High School 1978 — 1981
Degree, General
Sobel Legal June 2015 - Present
Farmers Insurance Group of Companies November 1999 - December 2008
Progressive Insurance 2005 - 2006
State Farm Insurance Company January 1991 - December 1998
Skills
Personal Injury..., Auto Claims, Automobile Liability, Personal Injury, Insurance Negotiations, Subrogation, Civil Litigation, Courts, Trials, Public Speaking, Legal Writing, Claim, Litigation, Insurance, Customer Service, Marketing, Strategic Planning, Social Media, Microsoft Office, Legal Research
Education
Bloomsburg University of Pennsylvania 1985 — 1990
Bachelor of Arts (B.A.), Business/Managerial Economics & History
Pennsylvania College of Technology
New York Life Insurance Company July 2014 - March 2015
State Farm Insurance Company June 2010 - July 2014
Skills
Life Insurance, Disability Insurance, Health Insurance, Property, Commercial Insurance, Long-term Care, Whole Life, Universal Life, Term Life Insurance, General Insurance, Umbrella Insurance, Small Business, Employee Benefits, Long Term Care Insurance, Sales, Customer Service, Underwriting, Homeowners, Liability, Workers Compensation, Claim, Professional Liability, Financial Planning, Financial Services
Education
Greenville Technical College 2009 — 2010
Respiratory Care Therapy/Therapist
State Farm Insurance Company February 2014 - Present
Capture Photography, Newmarket 2003 - December 2014
snapd Inc. January 2009 - September 2013
Skills
Portraits, Video, Photoshop, Video Production, Fashion, Editing, Creative Direction, Art Direction, Advertising, Adobe Creative Suite, Film Production, Digital Photography, Film, Commercial Photography, Post Production, Strategic Planning, Social Media, Public Speaking, Photography, Event Management, Customer Service, Team Building, Public Relations, Marketing Communications, Management, Coaching, Leadership
Education
George Brown College 1995 — 1998
Bachelor of Arts (B.A.), Fine Arts
Amerigroup Corporation November 2012 - Present
Amerigroup Corporation April 2009 - December 2012
Amerigroup Corporation April 2006 - April 2009
BeBe Sport – International Mall October 2008 - March 2009
Ovations October 2005 - April 2006
UnitedHealthcare September 2004 - October 2005
First Coast Service Options February 2001 - May 2004
Merrill Lynch June 2000 - February 2001
State Farm Insurance Company June 1998 - April 2000
Wild Pair Shoe Store November 1996 - March 1997
Skills
Medicare, Managed Care, Medicaid, Provider Relations, Network Development, HIPAA, Utilization Management, Healthcare Industry, Healthcare Management, ICD-9, Medicare Part D, Health Policy, CPT, Medical Billing, Health Insurance, Medical Coding, Community Outreach, Call Centers, Claim, Software Documentation, Customer Service, Data Entry, Hospitals, Insurance, Access, Healthcare, Invoicing
Education
Grambling State University
Hillsborough Community College
Twenty First Century Communications September 2012 - Present
Nationwide Insurance Company June 2010 - September 2012
State Farm Insurance Company January 2003 - January 2010
CIGNA Healthcare January 2001 - January 2003
Fifth-Third Bank January 1999 - January 2001
Skills
Customer Service, Highly detail oriented, Ten Key, Microsoft Office, Microsoft Excel, Microsoft Word, Access, Negotiation, Insurance, Management, Communication Skills, Telephone Triage, Human Resources, Teaching
Education
Mount Vernon Nazarene University 2011 — 2013
Master of Business Administration (M.B.A.), Organizational Management, 3.6
Franklin University 2005 — 2007
Bachelors Degree of science, Business Administration, 3.4
Groveport Madison High School 1995 — 1997
High school diploma, General Studies
Fulton County Government Facilities and Transportation Services Department September 2012 - Present
The Fulton-DeKalb Hospital Authority October 2011 - June 2012
Omni Insurance March 2005 - May 2010
State Farm Insurance Company February 2003 - March 2005
Infinity Auto March 1999 - February 2003
Skills
Insurance, Budgeting, Policy Analysis, Compliance, Public Health, Budgets, Customer Service, Non-profits, Nonprofits, Leadership, Analysis, Policy, Time Management, Program Management
Education
Kennesaw State University 2011 — 2013
Master of Public Administration (MPA), Governmental Administration
Georgia State University 2009 — 2011
Public Policy, Public Management & Governance
Schroders September 2015 - Present
Prudential Financial July 2011 - Present
State Farm Insurance Company June 2010 - August 2010
Hood College Career Center May 2009 - August 2009
Hood College Alumnae and Alumni Relations 2004 - 2009
Education
Fordham Gabelli School of Business 2014 — 2018
Master of Business Administration (MBA), Finance and Marketing
Susquehanna University 2007 — 2011
Bachelor of Science, Business Administration; Finance Emphasis
Dental TLC July 2015 - Present
ADP March 2011 - July 2015
Angelica Corporation July 2009 - March 2011
Fun Stuff 2006 - January 2011
Printpack Incorporated April 1997 - March 2009
US Army August 1983 - March 2007
Electrolux Corporation June 1992 - April 1997
State Farm Insurance Company January 1990 - January 1991
Prudential Insurance Companies of America January 1989 - January 1990
Skills
Mergers, Tax Compliance, Benefit Administration, Payroll, General Ledger, Workers Compensation, Payroll Processing, HRIS, Customer Service, Compliance, Excel, Administration, Benefits Administration, PowerPoint, Accounting, Outlook, ADP, Employee Benefits, Process Improvement, Microsoft Office, Budgeting, Microsoft Excel, ADP Payroll, Human Resources, Management, Leadership, Budgets, Personnel Management, Deferred Compensation, Performance Management, Training, System Administration, Invoicing, Analysis
Education
Command And General Staff College 2005 — 2006
Clemson University 1985 — 1989
BS, Financial Management
Seneca High School 1981 — 1983
State Farm July 2013 - Present
State Farm Insurance June 2010 - July 2013
State Farm Insurance June 2010 - July 2013
State Farm Insurance 2010 - July 2013
State Farm Insurance Company May 2005 - May 2010
State Farm Insurance December 1999 - May 2005
Skills
Toastmasters & Public..., Interviewing, Meeting Facilitation, Insurance, Interviews, Workshop Facilitation, Human Resources, Talent Management, Talent Acquisition, Employee Engagement, Leadership Development, Coaching, Performance Management, Recruiting, Leadership, Organizational..., Succession Planning, Employee Benefits, Training, Onboarding
Education
Illinois College 1993 — 1997
BS, Sociology
State Farm Insurance Company October 2000 - Present
State Farm January 2003 - July 2008
Larry D Collins, State February 2003 - June 2007
Skills
Insurance, Commercial Insurance, Health Insurance, Property & Casualty..., Employee Benefits, Boat Insurance, Umbrella, Casualty, Workers Compensation, Annuities, General Insurance, General Liability, Umbrella Insurance, Renters, Professional Liability, Long-term Care, Term Life Insurance, Life Insurance, Fixed Annuities, Homeowners, Liability, Long Term Care Insurance, Marine Insurance, Small Business, Legal Liability, Whole Life, Universal Life, Motorcycle, Disability Insurance, Condos, Property, Agents, Underwriting, Claim, Accident
Education
University of Phoenix 2001 — 2004
BS, Business
Broward Community College 1979 — 1981
Associate of Science, Business
STATE FARM INSURANCE October 2012 - Present
Pure Romance March 2003 - Present
Burroughs Payment Systems November 2010 - December 2010
Roslyn A Bankston, Agency Office September 2008 - December 2009
State Farm Insurance Company July 2007 - December 2009
David's February 2007 - July 2007
Midwestern United States July 1999 - February 2007
Ford Motor Company July 1999 - February 2007
Skills
Sales, Leadership Development, Public Speaking, B2B, Coaching, Insurance, Leadership, Networking, Banking, Public Relations, Customer Satisfaction, Training, Management, Team Building, Customer Service, Strategic Planning, Sales Management, Small Business, Account Management
Education
Eastern Michigan University
Bachelor of Science, Administrative Management
H&R Block
State Farm Insurance Company May 1987 - Present
Skills
Customer Service, Fundraising, Insurance, Strategic Planning, General Insurance, Business Analysis, Leadership, Project Management, Property & Casualty..., Coaching, Strategy, Public Speaking, Team Building, Training
Education
Nova Southeastern University 2008 — 2011
Doctorate, Organizational Leadership
Dowling College 2005 — 2008
MBA, Management
Montclair State University 1986 — 1990
BS, Sociology
Oglethorpe University April 2013 - July 2014
Georgia Piedmont Technical College (formerly DeKalb Technical College) November 2010 - April 2013
United States Census Bureau April 2010 - July 2010
Flagstar Bank September 2008 - March 2010
State Farm Insurance Company February 2005 - September 2008
Skills
Training, Leadership, Management, Marketing, Sales, CRM, Customer Service, Analysis, Microsoft Office, Interviews, Direct Marketing, Finance, Public Relations, Team Leadership, Recruiting, Event Planning, Event Management, Social Media Marketing
Education
Baker College 2005 — 2007
Associates of Applied Science, Business Management, 2.56
Baker College of Auburn Hills
AAS in Business Management, Business, Management, Marketing, and Related Support Services
The Auto Club Group May 2004 - Present
US Army December 2012 - Present
US Army December 1994 - December 2012
State Farm Insurance Company December 1998 - April 2004
Skills
Private Investigations, Claim, Training, Insurance, Casualty, Property, Human Resources, Military, Personnel Management, Interviews, Policy, Software Documentation, Staff Development, Background Checks, Fraud, Property, Customer Service
Education
Central Michigan University 2002 — 2004
MSA, Administration
Wayne State University 1993 — 1997
BS, Criminal Justice
Agency Oasis August 2014 - Present
Self-employed November 2008 - Present
Worldmedia Interactive November 2012 - June 2014
rVue, Inc. September 2010 - November 2012
ARVO COMMUNICATIONS, INC. January 2008 - June 2010
EPIC SPORTS MARKETING January 2006 - December 2007
STATE FARM INSURANCE COMPANY May 2007 - August 2007
Skills
Advertising, Marketing, Editing, Management, Social Media Marketing, Digital Marketing, Social Media, Copywriting, Online Advertising, Marketing Strategy, Digital Media, Client Service Oriented, Media Planning, Integrated Marketing, Customer Service, Digital Strategy, Press Releases, Email Marketing, Interactive Marketing, Newsletters, Marketing Communications, Online Marketing, Competitive Analysis, Project Management, Social Networking, Brand Development, Creative Strategy, SEO, SEM, Mobile Marketing, PPC, Creative Direction, Google Analytics, Media Buying, Outdoor Advertising, Interactive Advertising, Client Services, New Media, CRM, Web Analytics, Market Research
Education
University of Central Florida 2005 — 2009
B.A., Advertising/Public Relations, Hospitality Management
Broward Community College
Graphic Design
State Farm Insurance Company June 2013 - Present
State Farm Insurance Company July 2009 - June 2013
State Farm Insurance Company May 2006 - July 2009
State Farm Insurance Company January 1995 - May 2006
Skills
Claims Management, Team Management, Workforce Management, Workforce Planning, Property & Casualty..., Legal Liability, Litigation Management, Liability, Underwriting, Commercial Insurance, Employee Benefits, Human Resources, Recruiting, Executive Coaching, Employee Engagement, Change Management, Operational Excellence, Data Analysis, Life Insurance, Insurance, Health Insurance, Workers Compensation
Education
Dowling College 2013 — 2016
Master's Degree, Leadership and Management, A
Radford University 1988 — 1992
Bachelor's degree, Finance
State Farm Insurance August 2006 - Present
STATE FARM INSURANCE COMPANY January 2006 - Present
Multiple So. Md. Locations May 1986 - Present
State Farm Insurance January 1986 - January 2006
MYCO, Inc January 1984 - January 1986
Skills
Property & Casualty..., P&C Licensed, P&C License, Office Management
Education
Thomas Stone High School
Diploma
College of Southern Maryland
Math and English
Thomas Stone High School
Randstad at Vanguard September 2010 - March 2011
Bank of America February 2010 - July 2010
OppenheimerFunds October 2006 - January 2009
OppenheimerFunds 2006 - 2009
State Farm Insurance Company April 2004 - October 2006
StarTek Inc. June 1999 - December 2003
Skills
Access, Account Management, Accounting, Analysis, Banking, Business Analysis, Call Center, Coaching, Credit, Credit Cards, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Data Analysis, Data Entry, Financial Analysis, Financial Services, Fraud, Insurance, Investments, Invoicing, Leadership, Loans, Management, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Mutual Funds, Negotiation, Policy, PowerPoint, Process Improvement, Program Management, Project Management, Real Estate, Relationship Management, Risk Management, Sales, Salesforce.com, Software Documentation, Tax, Team Leadership, Teamwork, Time Management, Training, Visio
Education
Colorado Christian University 2006 — 2008
BA, Business Administration
Aims Community College 2001 — 2004
AA, Marketing and Management
State Farm Insurance Company August 2011 - Present
A. Ramsey Enterprises, Inc. October 2007 - July 2010
A. Ramsey Enterprises, Inc. October 2007 - July 2010
Bellsouth Telecommunications (Currently AT&T) November 1979 - September 1993
Education
Clark Atlanta University 1969 — 1971
B.S., MSW, Sociology, Social Work
DayNine Consulting, Inc. August 2012 - January 2014
State Farm Insurance Company May 2011 - December 2011
Illinois Online Network December 2010 - May 2011
Net Impact Service Corps - University of Illinois at Urbana-Champaign September 2010 - May 2011
Illinois Business Consulting September 2010 - December 2010
Wipro Technologies September 2008 - August 2010
Wipro Technologies October 2005 - September 2008
International Systems Consultancy April 2005 - October 2005
Skills
Client Interfacing &..., Production Support, Project Management -..., Morning Direct & Encorr, Six Sigma, ITIL, Innovative Thinking, Software Development..., Java, J2EE, WebSphere Portal, WebSphere Application..., HP Quality Center, Test Director, Project Management, Engagement, Cross-functional Team..., Quality Center, Cloud Computing, Java Enterprise Edition, Agile Methodologies
Education
University of Illinois at Urbana-Champaign - College of Business 2010 — 2012
MBA, IT & Strategy
Anna University 2001 — 2005
Bachelors of Engineering, Electronics and Communication
SBOA Matriculation School, Coimbatore 1992 — 2001
State Farm Insurance Company January 1988 - Present
Skills
Corporate Communications, Public Relations, Social Media, Media Relations, Integrated Marketing, Strategic Communications, Marketing Communications, Social Networking, Marketing, Digital Media, Health Insurance, Insurance
Education
Eastern Illinois University 1983 — 1987
Bachelor, Economics/Business Administration
MaciSupport January 2005 - Present
CMS GlobalSoft July 2010 - January 2014
St. John & Partners Advertising Agency September 2005 - March 2009
Apple Computer February 2005 - September 2005
State Farm Insurance Company February 2003 - September 2005
Interline Brands - Barnett Inc June 1997 - July 2002
Desktop Darkroom Inc May 1995 - June 1997
Skills
Technical Support, SQL, Mac, Windows, Computer Hardware, Social Media, Networking, C#, Software Installation, Microsoft SQL Server, Windows Server, Switches, Troubleshooting, OS X, Printers, Servers, Routers, ASP.NET, VMware, Integration, IIS, Hardware, Databases, DNS, DHCP, Customer Support, Advertising, Adobe Creative Suite, Blackberry, CSS, HTML, JavaScript, Management, Microsoft Technologies, NAS, Operating Systems, Oracle, Project Management, System Deployment, TCP/IP, Testing, VMware ESX, VPN, Visual Basic, Web Design, Web Development, Windows 7, WordPress, XML, XP
Education
Barry University 1991 — 1995
Bachelor, Science PreMed
University of North Florida 2002 — 2003
Robert E Lee 1987 — 1991
New Horizons Learning
Cisco Systems April 2004 - August 2015
PROXIM CORPORATION (formerly a part of Agere Systems) June 1999 - July 2003
LUCENT TECHNOLOGIES, June 1997 - June 1999
STATE FARM INSURANCE COMPANY February 1992 - May 1996
Skills
Wireless, Ethernet, IP, Integration, Program Management, Scrum, Agile & Waterfall..., Agile Project Management, Test Automation, Test Planning, User Acceptance Testing, Manual Testing, System Testing, Test Cases, Telecommunications, Teamwork, Volunteer Recruiting, Non-profit Volunteering, Mentoring, Youth Mentoring, Microsoft Office, Root Cause Analysis, Software Troubleshooting, Troubleshooting
Education
Grambling State University
Computer Science and Technical Writing
Farmers Insurance October 2015 - Present
AAA Texas October 2014 - October 2015
AAA Texas December 2013 - October 2014
AAA Mid-Atlantic July 2010 - December 2013
Allstate Insurance 2006 - July 2010
State Farm Insurance Company 1999 - 2006
Skills
Insurance, Casualty, Liability, General Insurance, Property & Casualty..., Customer Service, Customer Satisfaction, Commercial Insurance, Health Insurance, Commercial Lines, Claim, Outlook, Home, Life Insurance, Legal Liability, Umbrella Insurance, Compliance, Office Management, Typing, Microsoft Word, Direct Sales, Sales, Casualty Insurance
Education
Commonwealth Medical College (The) 1992 — 1994
AAS Medical Office Management and Medical Assisting
Commonwealth College, Hampton VA
Associate of Science (A.S.), Medical/Clinical Assistant
SEM100 Real Estate Solutions, LLC. September 2015 - Present
State Farm Insurance Company January 2013 - October 2014
Farmers Insurance October 2006 - October 2014
US Government March 2009 - March 2013
Global 360 March 2009 - August 2009
State Farm Insurance 2006 - 2008
AAA Auto Club South 2005 - 2005
2005- 2006 Theodore Robins 2004 - 2005
Raining Data Corp January 2000 - January 2004
Raining Data 2000 - 2004
Skills
Technical Support, Computer Hardware, Sales Engineering, Business-minded, Business Perspective, Businessowners, Business Information, Management Engineering, Computer Software, Computer Security, computer Science, Contract Management, Contract Engineering, Contract Pricing, Management System, Stockbroking, Software Industry, Insurance, Insurance Background, Mutual Funds, Sales, Sales&Marketing, Sales Operations, Management, Management Development, Software Deployment, Technical Services, Technical Recruiting, Technical Training, Linux, Networking, Software, Integration, Leadership, Customer Service, Training, Team Building, Program Management, Software Installation, Consulting, Strategic Planning, Marketing
Education
Coastline Community College 2010 — 2012
Certificate of Paralegal Studies, Law, 3.9
California State University-Long Beach - College of Business Administration 1997 — 2001
BS, MIS
Orange Coast College 1992 — 1996
AA, Management Information Systems
California State University, Fullerton Linux Certification United States Naval Academy 1985 — 1986
Certificate of Achievement, Linux Administration
National University 1984 — 1986
Business and MIS
Riverside City College 1978 — 1979
General Studies, Calculus
United States Naval Academy 1972 — 1974
Political Science
American River College 1972 — 1972
General Studies
State Farm Insurance Company November 2013 - Present
Red Robin January 2012 - June 2014
Lone Star Steakhouse March 2010 - January 2012
Education
Northeastern Illinois University 2015 — 2017
Finance, General
College of Lake County 2012 — 2015
Associate's degree, Business and Personal/Financial Services Marketing Operations
Lakes Community High School 2008 — 2012
Diploma, Accounting and Finance
State Farm Insurance Company AgentState Farm InsuranceMarch 1985 - Present
Skills
Insurance, Property & Casualty..., Customer Service, Commercial Insurance, Life Insurance, Health Insurance, Sales, General Insurance, Term Life Insurance, Disability Insurance
Education
Fort Hays State University 1979 — 1983
Bachelor’s Degree, Communications
David Beam State Farm Agency July 2014 - Present
State Farm Insurance Company June 2010 - July 2014
Skills
Customer Service, Decision Making, Sales Presentations, Problem Solving, Customer Retention, Property & Casualty..., Health Insurance, Life Insurance, Personal Banking, Sales
Education
Florida State College at Jacksonville
Bachelor of Business Administration (B.B.A.), Finance and Economics
University of Rochester Medical Center September 2014 - Present
West Henrietta Baptist Church September 2014 - Present
First Baptist Church of Painted Post September 2013 - Present
Rochester Institute of Technology May 2004 - Present
Ogden Baptist Church October 2007 - December 2010
Houghton College September 2007 - June 2009
Colgate Rochester Crozer Divinity School October 2006 - September 2007
Erie County Legislature, Democratic Caucus August 2002 - August 2003
Community Health MinistryGROUP Ministries, Inc March 1996 - December 1998
State Farm Insurance Company June 1986 - July 1992
Skills
Theology, Preaching, Public Speaking, Higher Education, Non-profits, Teaching, Community Outreach, Community Organizing, Worship, Program Development, Leadership Development, Pastoral Care, Transformational..., Nonprofits, Pastoral Counseling, Biblical Studies, Religion, Youth Ministry, Spiritual Direction, Conflict Resolution, Fundraising, Grant Writing, Discipleship
Education
Colgate Rocester Crozer Divinity School 2007 — 2011
Doctor of Ministry, Transformative Leadership
Colgate Rochester Crozer Divinity School 2003 — 2006
Master of Divinity, Theology and Preaching
Temple University 1981 — 1986
Bachelor of Science, Business Law and Human Resource Management
State Farm, Amanda Thompson Agency September 2014 - Present
State Farm Insurance Company June 2011 - Present
Allstate June 1995 - November 2008
Skills
Office Management, Agency Owner, Fully licensed..., Project Planning, Commercial Insurance, Customer Service, Administrative..., Microsoft Excel, Property & Casualty..., Term Life Insurance, Casualty Insurance, Sales, Insurance, Disability Insurance, Leadership, Small Business, General Insurance, Life Insurance, Liability, Health Insurance, Umbrella Insurance
Education
Southern Wesleyan University 1991 — 1993
Bachelor of Business Administration (BBA), Business Administration and Management, General
Southern Wesleyan University 1990 — 1992
Bachelor's Degree, Business Administration, Management and Operations
Anderson University (SC) 1981 — 1983
Associate's Degree, education and business
Belton Honea Path High School 1978 — 1981
High School
Mercy Health Grand Rapids MI November 2000 - Present
State Farm Insurance November 1998 - June 1999
State Farm Insurance Company November 1988 - November 1998
Skills
Microsoft Word, Hospitals, Healthcare, Healthcare Management
Education
Davenport University 1989 — 1996
Bachelor's Degree, Business Administration and Management, General
State Farm Insurance Company July 2012 - Present
TK Carsites January 2008 - August 2009
Active Adjusters February 2005 - November 2007
Turnkey Productions February 2004 - February 2005
Skills
General Ledger, Account Reconciliation, Accounting, Financial Accounting, Journal Entries, Financial Reporting, Fixed Assets, Accounts Payable, GAAP, Tax, Auditing, Internal Controls, Accounts Receivable, Financial Statements, Bookkeeping, Insurance Sales and...
Education
East Los Angeles College
Glendale Community College
Some College, Business/Commerce, General
State Farm Bank October 2012 - Present
State Farm Bank July 2011 - October 2012
State Farm Insurance Company July 2008 - July 2011
2006-2008PricewaterhouseCoopers LLP October 2006 - July 2008
Abbott Laboratories December 2005 - October 2006
Abbott Laboratories July 2003 - December 2005
Abbott Laboratories May 2001 - July 2003
Arthur Andersen LLP July 1998 - May 2001
Skills
Auditing, Compliance, SOX, Internal Controls, Audit, Financial Reporting, GAAP, Planning, Accounting, Insurance, Internal Audit, Budgeting, Forecasting, Financial Analysis, Strategic Planning, Budgets, Finance, Financial Audits, Management, Sarbanes-Oxley Act
Education
Carthage College 1995 — 1998
BA, Accounting
Wake Forest University 1994 — 1995
Business
CIS Claim Services August 2014 - Present
Elliott & Associates January 2014 - Present
All Valley Adjusters March 2014 - August 2015
AIG Private Client Group 2005 - 2013
State Farm Insurance Company 1989 - 2005
Skills
Claims Handling, Communication, Subrogation, Customer Service, Contractors, Microsoft Excel, Inspection, Microsoft Word, Negotiation, QuickBooks, Quality Control, Risk Assessment, Content Management, Vendor Management, Claim Investigation, Property Damage, Insurance, Claim, Commercial Insurance, Property & Casualty..., Claims Management, General Insurance, Liability, Casualty Insurance, Inland Marine
Education
Antelope Valley College
Business Administration and Management
Mesa Jr. College, San Diego, CA
Business Management and Organization, Construction Practices & Real Estate Principles and Practices
University of Phoenix
Business Management
Victory Staffing & Home Care Services, Inc. February 2012 - Present
Creative Concepts by Carie June 2009 - Present
CLR Solutions August 2009 - May 2011
Can You Imagine? October 2007 - June 2009
American Landmark Fence Company April 2004 - June 2007
Corner Cafe April 1996 - April 2004
State Farm Insurance Company April 2001 - June 2003
Skills
Home Health Agencies, Operations Management, Medicaid Managed Care, Patient Advocacy, Customer Service, Marketing, Sales, Management, Negotiation, Training, Corporate Branding, Blogging, SEO, Graphic Design, Purchasing, Public Relations, Time Management, New Business Development, Marketing Management, QuickBooks, Accounts Payable, Procurement, Accounts Receivable, Creative Direction, Insurance, Pricing, Photography, Logo Design, Competitive Analysis, Call Centers, Accounting, Medical Billing, Medical Terminology, Promotions, Medicaid, Team Building, Budgets, Leadership, Inventory Management, Marketing Strategy, Strategic Planning, Social Media, Small Business, Microsoft Excel, Customer Satisfaction, Account Management, Sales Management, Trade Shows, Microsoft Office, Healthcare
Education
Ashford University 2014 — 2018
Bachelor's Degree, Health/Health Care Administration/Management, 4.0
Reinhardt University 1998 — 2000
Biology/Biological Sciences, General
Bryan Cave, LLP January 2012 - Present
Holme Roberts & Owen LLP September 1995 - December 2011
State Farm Insurance Company September 1989 - July 1992
Education
Boalt Hall School of Law 1992 — 1995
Doctor of Law (J.D.)
Harvard University 1985 — 1989
A.B., Government, Cum laude
MT-Energie USA August 2011 - Present
State Farm Insurance Company February 2011 - August 2011
Al Bareeq October 2010 - December 2010
Bonyan Design & Al-Bahar Construction August 2010 - October 2010
US Army Corps of Engineers February 2008 - February 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing
Education
California State University-Fullerton 2004 — 2009
BS in Civil and Environmental Engineering, Structural Engineering
Verdot Tastings February 2014 - Present
State Farm Insurance Company December 2012 - April 2013
The Green Pig Bistro August 2012 - November 2012
Service Distributing Inc. August 2011 - January 2012
The Inn at Little Washington September 2006 - May 2007
Skills
Microsoft Office, Photoshop, Illustrator, AutoCAD, CRM, Leadership, Problem Solving, Self-starter, Oral & Written..., Sales, Customer Service, Marketing Communications, Strategic Planning, Social Media Marketing, Time Management, Business Development, New Business Development
Education
George Mason University 2007 — 2012
Bachelor's degree/ Minor, Communication/Business
State Farm Insurance Company May 2000 - Present
Young America Realty August 1999 - May 2000
Principal Management Group July 1996 - May 1999
A.G. Edwards & Sons, Inc. February 1996 - July 1996
Principal Management Group June 1990 - October 1995
Education
Illinois State University 2008 — 2011
Bachelor of Science, Double Major Finance and Insurance, Minor Accounting
Heartland Community College 2003 — 2007
Associates, Arts
Delta Air Lines March 2009 - Present
Flying Biscuit Cafe July 2008 - October 2010
Chili's Bar + Grill August 2006 - April 2008
Metametrix Clinical Laboratory June 2003 - January 2006
State Farm Insurance Company August 2001 - May 2003
Skills
Budgeting, Customer Relations, Accounting, Event Management, Business Analysis, Time Management, Organizational..., Microsoft Office, Word, Excel, PowerPoint
Education
Georgia State University - J. Mack Robinson College of Business 2003 — 2008
Bachelors, Business Administration
State Farm Insurance February 2012 - Present
CBS, NBC, FOX, ESPN September 1987 - Present
State Farm Insurance Company January 1999 - January 2012
State Farm January 1993 - January 1998
State Farm January 1991 - January 1992
State Farm January 1989 - January 1990
Skills
Liability, Claims, Insurance, Investigation, Insurance Claims, Investigations, Compliance, Home, General Insurance, Claims Management, Fraud, Litigation, Customer Service, Insurance Law, Customer Relations, Access, Excel, Budgeting, Background Checks, PowerPoint, Microsoft Office, Negotiation, Arbitration, Fraud Investigations, Property Damage, Word, Interviewing, Surveillance, Outlook, Casualty, Writing, Account Management, Team Building, Subrogation, Professional Liability, Risk Mitigation, Coaching, Public Relations, Accident, Coverage, Forecasting, Workers Compensation, Claim
Education
Dowling College
MBA, Masters in Business Administration
Insurance Institute of America
Associate, Claims
The American College
MBA, General Management
Touro College New
B.S, Economics
Yamazaki Gakuen University
Crawford & Crawford Residential Remodeling, LLC April 2015 - Present
Tastefully Simple March 2011 - Present
The Daily Progress October 2014 - April 2015
State Farm Insurance Company November 2009 - April 2011
The Daily Progress December 2006 - November 2009
Skills
Social Media, Leadership, Event Planning, Coaching, Sales, Customer Service, Insurance, Strategic Planning, Team Building, Public Speaking, Marketing
Education
Auburn University 1979 — 1983
Business, Journalism
State Farm Insurance Company November 2003 - Present
Ropers Majeski 1987 - 1994
Skills
Mediation
Education
Brigham Young University 1981 — 1984
JD, Law
State Farm Insurance Company April 2004 - Present
Motorola 1989 - 2002
Skills
Customer Service, Leadership, Microsoft Word, Microsoft Excel, Training, Public Speaking, Fundraising, Recruiting, Management, Sales, Budgets, System Administration, Marketing Strategy, Nonprofits, Employee Relations, Social Media Marketing, Advertising, Software Documentation, Community Outreach, Visio, Research, Administration, Leadership Development, Reporting & Analysis, Expense Reports
Education
Benedictine University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Organizational Leadership, A
Int'l Academy of Merchandising & Design 1980 — 1982
AA, Fashion Merchandising
Proviso East High School 1976 — 1980
Victor12 July 2014 - Present
CSC September 2013 - Present
Freelance Instructional Designer 2008 - 2014
CSC February 2012 - September 2013
CSC February 2006 - January 2012
Datatrac Information Services 2004 - 2005
RAPS 2003 - 2004
Aether Systems, Inc 1999 - 2001
State Farm Insurance Company 1997 - 1999
Professional Educator 1988 - 1998
Skills
Program Management, Training, Project Management, Change Management, Software Documentation, Technical Writing, PMP, Microsoft Office, Instructional Design, Editing, Leadership, Government, Outsourcing, Management, Vendor Management, ITIL, IT Service Management, Team Building, Security Clearance, Proposal Writing, Team Leadership, Integration, IT Strategy, E-Learning, Quality Assurance, Instructor-led Training, Employee Training, Visio, Needs Analysis, PMO, Technical Training, IT Management, Service Delivery, Troubleshooting, Call Centers, Business Process, Knowledge Management, ADDIE, IT Operations, Captivate, Blended Learning, Training Delivery, RFP, Technical Support
Education
Cornell University 2010 — 2011
Online Certificate, Change Leadership
University of Virginia 1996 — 2000
Master's degree, Instructional Technology
Assumption College 1984 — 1998
Bachelor's degree, Education & Psychology
Mount Saint Charles Academy 1978 — 1984
High School, College Preparatory
State Farm August 2014 - Present
State Farm Insurance Companies November 2010 - August 2014
State Farm Insurance July 2008 - November 2010
State Farm Insurance Company December 2002 - July 2008
State Farm Insurance March 2000 - December 2002
Skills
Sales Management, Recruiting, Business Strategy, Sales, Leadership, Term Life Insurance, Disability Insurance, Whole Life, Marketing, Sales Process, Coaching, Training, Team Building, Strategic Planning, Marketing Strategy, Customer Service, Leadership Development, Direct Sales, Property & Casualty..., New Business Development, Leading Organizational..., Profit Analysis, Resource Allocation, Emotional Intelligence, Critical Thinking, universal life, Retirement Plan..., Business Continuity...
Education
The American College 2014 — 2015
Master’s Degree, Management with an Emphasis in Leadership
California Lutheran University 1996 — 1998
BA, Marketing Communication
PricewaterhouseCoopers Advisory May 2014 - Present
Liberty Mutual Insurance May 2013 - August 2013
Kaplan Test Prep and Admissions June 2010 - December 2012
State Farm Insurance Company February 2009 - July 2012
Maron Marvel Bradley & Anderson, P.A. September 2006 - February 2009
Skills
Litigation, Commercial Litigation, Project Management, Corporate Strategy..., Cross-functional Team..., Team Leadership, Marketing Strategy, Trial Practice, Interdisciplinary..., Business Strategy, Mentoring, Analytics, Legal Writing, Strategy, Legal Research, Civil Litigation
Education
Carnegie Mellon University - Tepper School of Business 2012 — 2014
Master of Business Administration (MBA), Finance and Strategy
Villanova University School of Law 2003 — 2006
JD, Law
Boston College 1998 — 2002
BA, English
Schneider & Associates Claim Services 1992 - Present
X-Press Claim Services 1990 - 1993
Thriftco Insurance Company 1988 - 1990
State Farm Insurance Company 1986 - 1988
Skills
Legal Liability, Claim, Liability, Inland Marine, Surety Bonds, Property & Casualty..., Water Damage, Commercial Insurance, General Insurance, Employee Benefits, Brokers, Disability Insurance, Commercial Lines, Property Damage, Xactimate, Claims Management, Arbitration, Expert Witness, Underwriting, Claims Resolution, Employment Practices..., Insurance, Casualty, Subrogation, Claim Investigation, Flood, Professional Liability, Personal Injury, Adjustments, Term Life Insurance, Mediation, Umbrella Insurance, Homeowners, Private Investigations, Mold Remediation, Financial Risk, Insurance Law, Workers Compensation, Reinsurance, Litigation Management, Product Liability, Torts, Litigation, D&O, Excess, Investigation, Accident, Public Liability, Liability Analysis, Risk Management
Education
California State University-Northridge 1980 — 1985
History, History/Geography
American Family Insurance September 2012 - Present
State Farm Insurance September 2007 - August 2012
STATE FARM INSURANCE COMPANY January 2001 - October 2007
STATE FARM INSURANCE COMPANY May 1999 - December 2000
STATE FARM INSURANCE COMPANY September 1998 - May 1999
CREATIVE COMPUTERS October 1997 - July 1998
Talbert House April 1996 - July 1997
Talbert House July 1995 - April 1996
Skills
Property & Casualty..., Business Development, Casualty, Claim, Coaching, Commercial Insurance, Customer Satisfaction, Customer Service, Disability Insurance, Fixed Annuities, General Insurance, Health Insurance, Homeowners, Insurance, Leadership, Legal Liability, Liability, Life Insurance, Marketing, Microsoft Office, Negotiation, Professional Liability, Public Relations, Recruiting, Renters, Retirement Planning, Sales, Sales Management, Strategic Financial..., Strategic Planning, Team Building, Term Life Insurance, Umbrella Insurance, Underwriting, Whole Life, Workers Compensation
Education
University of South Carolina, Coastal Carolina
B.A, Political Science; Psychology
Coastal Carolina University
Bachelor of Science, Political Science
First 5 Alameda County June 2014 - Present
State Farm Insurance Company October 2011 - Present
Post Newspaper Group January 2011 - October 2011
UCSF March 1998 - June 2010
Department of Commerce 2009 - 2010
Skills
Administrative..., Community Outreach, Customer Service, Database Administration, Microsoft Office, Nonprofits, Non-profits, Outlook, Process Improvement, Program Management, Project Planning, Social Media, Public Speaking, Fundraising, Event Planning, Project Management, Advertising, Leadership, Market Analysis, Marketing, Team Building
Education
California State University-East Bay 1971 — 1975
Physical Education
DSV Air & Sea October 2014 - Present
Aprile USA Inc May 2013 - October 2014
Aprile USA Inc. March 2013 - October 2014
Stateline Family Restaurant June 2005 - May 2013
State Farm Insurance Company December 2011 - October 2012
Tempo Networks May 2011 - August 2011
Starbucks Coffee Company June 2003 - December 2006
Boston Market Corporation January 2000 - January 2005
Skills
Customer Service, Spanish, PowerPoint, Word, Excel, Fluent English, Interpersonal Skills, Self-driven, Teamwork, Team Management, Export, Freight Forwarding, International Logistics, Supply Chain Management, Microsoft Word, Social Media, Microsoft Excel, English, Accounting, Recruiting, Time Management, Sales, Management
Education
New Jersey City University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Management
Bergen Community College 2001 — 2009
A.S.S, Professional Studies in Science
Mark One Marketing December 2013 - Present
Clear Channel April 2005 - December 2013
Aon Corp January 2000 - April 2005
State Farm Insurance Company January 1993 - January 2000
Skills
Online Advertising, Online Marketing, Advertising, Sales Management, Radio, SEO, Marketing Strategy, Sales, PPC, Management
Education
Loyola Marymount University 1996 — 1998
MBA
DePaul University 1986 — 1991
BS
University of Minnesota January 2015 - Present
Donaldson February 2012 - January 2015
PDI Ninth House September 2011 - February 2012
Regions Hospital May 2009 - September 2011
Boston Scientific August 2010 - October 2010
Insight August 2007 - December 2008
Limnological Research Center, University of Minnesota February 2002 - May 2007
University of Minnesota February 1998 - February 2002
State Farm Insurance Company June 1997 - September 1999
Augustana Care Corporation July 1995 - February 1998
Skills
SAP, Government Contracts, Excel, Financial Analysis, Analysis, Budgeting, Research, Documentation, Microsoft Office, Outlook, Accounting, PowerPoint, Word, PeopleSoft, Microsoft Excel, Forecasting, Budgets, Government Procurement, Leadership, Business Analysis, Microsoft Word, Management, Software Documentation
Education
Carlson School of Management, University of Minnsota 2009 — 2011
Accounting Concentration for MBA, Accounting
Augsburg College 2005 — 2007
Master, Business Administration
Dominican University 2001 — 2003
Master, Library and Information Sciences
University of Minnesota 1997 — 1999
Bachelors of Arts, Speech and Hearing Science
University of Minnesota 1997 — 1999
Bachelors of Arts, Chinese History
theeventhelper.com April 2013 - Present
Sonoma State University August 2012 - May 2013
County of Sonoma January 2010 - December 2010
Asian & Pacific Islander Health Forum July 2007 - October 2009
Medtronic Vascular December 2004 - August 2006
State Farm Insurance Company 1992 - 2004
Skills
Higher Education, Nonprofits, Leadership Development, Coaching, Team Building, Strategic Planning, Training, Training Facilitation, Program Evaluation, Conflict Resolution, Customer Service, Curriculum Development, Employee Training, Program Coordination, American History, History, Outlook, Public Speaking, Policy, Adult Education, Volunteer Management, Public Relations, Software Documentation, Process Improvement, Employee Relations, Change Management, Staff Development, Data Analysis, Project Planning, Performance Management, Event Planning, Community Development
Education
Sonoma State University 2005 — 2007
Masters, Organization Development
California State University-Sacramento 1989 — 1992
Bachelors, History
St. Vincent de Paul High School 1983 — 1987
Long & Foster Companies August 2010 - Present
State Farm Insurance Company April 2008 - Present
PAL of Wilmington March 2006 - March 2008
Education
Wilmington College 2005 — 2008
Masters, Human Resources and Public Administration
Elon University 1997 — 2001
Bachelors, Political Science
State Farm Insurance Company January 1999 - Present
Shobha S Gowda Ins Agency Inc January 1999 - Present
Shobha S Gowda Insurance Agency Inc. January 1999 - Present
Skills
Vehicle Finance, Licensed Life & Health..., Dental & Health..., Licensed Property &..., Disability Insurance, Critical Illness, Permanent Life Insurance, Retirement Savings Plans, Registered Education..., Insurance, Term Life Insurance, Life Insurance, Universal Life, Whole Life, Commercial Insurance, Homeowners, Renters, Fixed Annuities, Retirement Planning, Umbrella Insurance, Motorcycle, Key Person Insurance, Long Term Care Insurance
Education
Bangalore University 1979 — 1981
Bachelor of Science (B.Sc.), Physics, Chemistry and Mathematics.
National College 1979 — 1981
B.Sc.,, Physics, Chemistry, Mathematics
Insurance Institue of Canada
AIIC, Insurance
Office of Governor Mark Dayton and Lieutenant Governor Yvonne Prettner Solon February 2011 - September 2014
Blackwell Burke P.A. 2009 - 2011
Vorys, Sater, Seymour and Pease LLP 2008 - 2009
Keating Muething & Klekamp 2007 - 2008
State Farm Insurance Company 2005 - 2007
Skills
Commercial Litigation, Product Liability, Civil Litigation, Corporate Law, Litigation, Employment Law, Trials, Intellectual Property, Patent Litigation, Torts
Education
University of Michigan Law School 1999 — 2002
Juris Doctor, Law
Duke University 1995 — 1999
B.A., Political Science
The Hackett Group May 2011 - March 2013
Eastern Municipal Water District September 2008 - February 2011
City National Bank - Los Angeles, CA January 2008 - March 2008
Gemstar / TV Guide November 2007 - January 2008
24-HOUR Fitness Inc April 2007 - November 2007
Intuit, Inc. July 2006 - February 2007
Ameriquest Mortgage Services July 2005 - May 2006
Argent Mortgage Company November 2004 - May 2005
Option One Mortgage Corporation May 2004 - September 2004
State Farm Insurance Company March 2003 - March 2004
Skills
FDM, Management, HP Performance Center..., Business Analysis, Hyperion Enterprise, EPM, CRM, OBIEE, Hyperion Planning, Enterprise Software, HFM, Essbase, Business Intelligence, SDLC, MVS, JMETER, HP ALM Client Controller, SCADA, HP Vu GEN 11.0.4, RUP Methodologies, Mainframe, Accelatis Ascension..., Oracle Performance..., HP QTP 11.0, LIMS, PROGRESS 4GL 10.1.c, PCI Standards, OPCA, HP Load Runner 11.0.4, JCL, MVS/ TSO/ ISPF, Hydrology, Water Resources, ICS / SCADA, GENESIS64 HMI/SCADA, Capacity Planning, Consolidation, Oracle
Education
Southern New Hampshire University 2014 — 2016
Master's Degree, Information Technology
City Colleges of Chicago-Kennedy-King College
Associate's Degree, Computer Programming, Specific Applications
University of Illinois at Chicago
Bachelor's, Quantitative Methods - Math
State Farm Insurance December 2011 - Present
STATE FARM INSURANCE COMPANY May 2008 - December 2011
State Farm Ins May 2001 - May 2008
WEEK TV 25 June 1999 - May 2001
WEEK TV 25 June 1993 - June 1999
WEEK TV 25 June 1987 - June 1993
Skills
Microsoft Excel, Broadcast, Management, Microsoft Office, PowerPoint, Polycom Video..., Video Production, Streaming Media, Video Conferencing, Process Improvement, Customer Service, Live Video Streaming, Digital Media, Public Speaking, Pro Tools, Microsoft Word, HD Video, Program Management, Leadership, Sound Editing, Video Editing, Video
Education
Illinois Central College 1987 — 1990
State Farm Insurance Company June 1989 - Present
Skills
Insurance, Legal Writing, Legal Research, Insurance Law, Corporate Law, Arbitration, Product Liability, Claim, Commercial Litigation, Litigation Management, Licensing, Civil Litigation, Mediation, Litigation
Education
Georgetown University Law Center 1984 — 1988
JD, Law
Georgetown University 1980 — 1984
B.A., Political Theory, American Government, Psychology
State Farm Insurance Company July 1999 - Present
Skills
Claim, Insurance, General Insurance, Process Improvement, Liability, Auto Claims, Claims Handling, Customer Service, Claims Management, Property & Casualty..., Subrogation, Property Damage, Claim Investigation
Education
Amberton University 2004 — 2007
M.S., Business Ethics & Human Relations
Western Michigan University - Haworth College of Business 1987 — 1992
B.A., Finance & Commercial Law
Creston High School
MagMutual Insurance Company January 2002 - Present
Nationwide Insurance Company 2005 - 2007
AIG Agency Auto January 2004 - January 2005
State Farm Insurance Company October 1992 - January 2002
Skills
Professional Liability, Underwriting, Property, Strategic Planning, Sales Management, New Business Development, Business Process..., Casualty, Customer Retention, Insurance, Liability, Sales, Legal Liability, Property, Workers Compensation
Education
MBA, Keller Graduate School of Management 2002 — 2004
MBA, Business
College of Charleston 1988 — 1992
BS, Management
Cabrillo Middle School August 2013 - Present
Cupertino High School October 2012 - June 2013
Cupertino High School January 2012 - June 2012
Santa Clara University January 2011 - June 2012
The Baseball Center NYC October 2008 - May 2010
Patagonia October 2008 - February 2009
LexisNexis Legal Publishing August 2004 - August 2007
State Farm Insurance Company November 2000 - July 2004
Skills
Public Speaking, Training, Teaching, Team Building, Management, Curriculum Design, Legal Research, Litigation, Legal Writing, Research, Social Media, Editing
Education
Santa Clara University 2011 — 2012
Single Subject Teaching Credential, Education
Appalachian School of Law 1997 — 2000
J.D., Law
Emory and Henry College 1992 — 1996
B.A., Maj: Sociology Min: Economics
Yates Insurance Agency August 2015 - Present
Waterhaven Risk Management, Inc. January 2005 - Present
Yates Insurance Agency October 2006 - July 2015
Merritt & McKenzie, Inc. September 1997 - October 2006
Tri Duct Corporation and Sea Land Construction & Engineering, Inc. June 1994 - September 1997
USF&G Insurance Company April 1993 - June 1994
State Farm Insurance Company September 1987 - March 1993
Skills
Risk Assessment,..., Claim, Property & Casualty..., Surety, Construction, Insurance, Commercial Insurance, Workers Compensation, Casualty, Surety Bonds, Legal Liability, Negotiation, Financial Risk, Commercial Lines, Liability, Captives, Professional Liability
Education
William J. Angell Surety School 2002 — 2004
National Association of Surety Bond Producers, Levels I & II
Georgia Institute of Technology 1994 — 1995
OSHA 500, 501 and 502 Certifications
Western Carolina University 1982 — 1987
BS, Economics
State Farm Insurance Companies April 2012 - Present
STATE FARM INSURANCE COMPANY January 2012 - Present
STATE FARM INSURANCE COMPANY January 2012 - Present
Canton Soccer Club January 2000 - Present
LIFETIME FITNESS January 2009 - January 2012
LIFETIME FITNESS January 2009 - January 2012
GREGORY DEMOPOLOUS, ESQ January 2007 - January 2010
GREGORY DEMOPOLOUS, ESQ January 2007 - January 2010
SUMMIT ON THE PARK January 2005 - January 2008
SUMMIT ON THE PARK January 2005 - January 2008
Education
Henry Ford Community College
Henry Ford Community College
West Shore Medical Center 2006 - Present
Bayside Information Technologies July 2004 - January 2006
Harleysville Lake States Insurance June 1994 - October 2003
State Farm Insurance Company February 1900 - October 2003
Akzo Salt Company 1977 - 1987
Packaging Corporation of America 1975 - 1977
Skills
Microsoft Office, Financial Analysis, Microsoft Excel, Auditing, Access, Project Management, Healthcare, Process Improvement, Hospitals, Microsoft Word, Outlook, Customer Service, Software Documentation, Leadership, Meditech, PowerPoint, Team Leadership, Management, Team Building, Change Management
Education
Davenport University 2002 — 2003
Computer Information Systems
Northwestern Michigan College - Traverse City MI 49684 1996 — 1997
Computer Information Systems
West Shore Community College 1973 — 1975
Automobile/Automotive Mechanics Technology/Technician
Ferris State University
Bachelor's Degree, Computer Information Systems
West Shore Community College
Associate's Degree, Data Processing
State Farm Insurance June 2015 - Present
STATE FARM December 2010 - Present
State Farm Insurance May 1990 - Present
state farm insurance companies 2008 - 2009
State Farm Insurance Company 1990 - 2009
Skills
PMP, Software Project..., SDLC, PMO, Project Portfolio..., MS Project, Agile Project Management, Program Management, Vendor Management, Requirements Analysis, ITIL, Agile Methodologies, Visio, Process Improvement, Enterprise Architecture, Resource Management, Requirements Gathering, Project Delivery, Data Warehousing, SharePoint, Business Analysis, IT Service Management, IT Strategy, Project Management, IT Management, Waterfall, Business Process, Business Process..., Business Intelligence, Business Requirements, Scrum, Cross-functional Team..., Release Management, Systems Analysis, Requirements Management, User Acceptance Testing, PMI, PMBOK, Change Management, Certified Scrum Master..., Software Documentation, Outsourcing, Information Technology, Integration, SOA, Solution Architecture, Business Process Design, IT Operations, Software Development, Leadership
Education
Illinois State University 2005 — 2009
MBA, Information Technology Project Management
Southeast Missouri State University 1986 — 1990
BSBA, Accounting, Information Systems
Experienced Claims Adjuster January 1998 - Present
Foremost Insurance Co August 2008 - June 2010
Nationwide Insurance January 2007 - December 2008
State Farm Insurance Company January 1998 - January 2007
Skills
Commercial Lines, Claims Management, Professional Liability, Workers Compensation, Brokers, Inland Marine, Disability Insurance, Employment Practices..., Adjustments, Management, Commercial Insurance, Insurance, Liability, Claim, Property Damage, Property, General Insurance, Casualty Insurance, Property Claims, Customer Service, Legal Liability
Education
University of South Carolina-Columbia 1993 — 1997
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
University of South Carolina Salkehatchie 1993 — 1995
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
University of South Carolina-Salkehatchie 1993 — 1995
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Athletes In Action April 2012 - Present
Athletes In Action June 2000 - Present
Athletes In Action - The University of Southern California November 1994 - Present
State Farm Insurance Company February 1989 - June 1993
Skills
Non-profits, Fundraising, Public Speaking, Leadership Development, Teaching, Event Planning, Event Management, Coaching, Strategic Planning, Research, Program Development, Building Community..., Nonprofits, Microsoft Office, Leadership, Entrepreneurship, Higher Education, Volunteer Management, Community Outreach, Recruiting, Grant Writing, Social Networking, Community Development, Organizational..., Staff Development, Public Relations, Grants, Student Affairs, Training, Social Media, Program Evaluation, Data Analysis, Student Development, Program Management, Philanthropy, Marketing, Conflict Resolution, Editing, Campus, Career Counseling, Adult Education
Education
University of Southern California 2011 — 2012
Master of Science (M.S.), Sol Price School of Policy, Planning, & Development, Executive Master of Leadership
Talbot Graduate School of Theology 2004 — 2015
in process, Masters of Theology
California State University-Fullerton 1983 — 1988
Business Administration, International Marketing
san gorgonio high school 1979 — 1983
Corporate Screening Services, Inc. 2010 - Present
commerce benefits group 2007 - 2009
commerce benefits group 2007 - 2009
State Farm Insurance Company 1995 - 2005
Skills
Data Entry, Insurance, Claim, HIPAA, Health Insurance, Microsoft Excel
Education
Hiram College 1985 — 1989
BA, Communications English
State Farm Insurance Company August 2011 - Present
Aflac April 2010 - Present
Allstate October 1982 - July 2009
Skills
Property & Casualty..., Insurance, Commercial Insurance, Casualty Insurance, General Insurance, Liability, Umbrella Insurance
Education
Atlanta Technical College
Accounting, Accounting
Atlanta Technical College
Accounting
Sprint April 2010 - Present
Sprint August 2007 - March 2009
Sprint July 2003 - April 2007
Sprint August 2001 - July 2003
InSite Services May 2000 - February 2001
Vantage Staffing & Concorde Temporary Agency July 1999 - May 2000
State Farm Insurance Company October 1998 - June 1999
Oxford Health Plans November 1996 - July 1998
Skills
Leadership, Quality Assurance, CRM, Product Management, Time Management, Sales, Customer Service, Microsoft Office, Microsoft Excel, Negotiation, PowerPoint, Windows
Education
Concordia College 2007 — 2009
B.S., Business Administration
Concordia CollegeState University of New York at Delhi 1982 — 1985
B.S; A.A.S, Business Administration; Business Administration
State University of New York at Delhi 1982 — 1984
A.A.S., Business Administration
State Auto Insurance August 2013 - Present
State Auto Insurance October 2010 - August 2013
State Auto Insurance August 2007 - October 2010
State Farm Insurance Company September 2005 - August 2007
Skills
Insurance, Property & Casualty..., Commercial Insurance, Sales, General Insurance, Underwriting, Casualty Insurance, Claim, Health Insurance, Life Insurance
Education
Bowling Green State University 2001 — 2005
Bachelors of Arts, Communications, Marketing
Kalispell Regional Medical Center June 2004 - June 2009
SKILLS June 2004 - June 2009
SKILLS June 2004 - June 2009
Kalispell Regiona Medical Center 2004 - 2009
Glacier Financial Strategies December 1998 - June 2004
Glacier Financial Strategies December 1998 - June 2004
State Farm Insurance Company January 1995 - January 1998
State Farm Insurance Company January 1995 - January 1998
Fluor January 1994 - January 1995
Seiko Instruments, Inc January 1993 - January 1994
Education
De Anza College 1991 — 1992
None, General Education
Pioneer High School
De Anza College
De Anza College
General Education
Zurich North America 2004 - Present
State Farm Insurance Company 1997 - 2004
State Farm Insurance 1992 - 1997
O'Malley, Miles & Harrell 1990 - 1992
State Farm Insurance 1986 - 1988
Education
University of Maryland School of Law 1988 — 1991
Juris Doctor, Law
Fairmont State College 1982 — 1986
Bachelor's degree, Business Administration and Management, General
Northwestern Mutual September 2000 - Present
State farm Insurance company March 1992 - June 1999
Skills
Microsoft Office, Management, Leadership, Strategic Planning, Financial Analysis
Education
Brigham Young University 1968 — 1971
BS, Environmental Design
Wawanesa Insurance Company April 2012 - Present
Sentry Insurance Company August 2009 - April 2012
Autocraft Collison Center August 2007 - September 2009
Travelers Insurance Company November 2004 - August 2007
Lake Chevrolet February 2004 - August 2004
Santini Paint and Body February 2002 - December 2003
State Farm Insurance Company May 1990 - February 2002
Education
Cerritos College
Chief Automotive systems
Vale Technical Institute
Heavy Vehicle collision damage analysis
Citrus College
Business Law
Cypress College
Collision repair
Buena Park High
State Farm Insurance Company September 2000 - Present
United States Marine Corps March 1993 - December 1997
Education
Illinois State University 1998 — 2001
Bachelor, Applied Computer Science
State Farm January 2014 - Present
State Farm Insurance August 2012 - January 2014
State Farm Insurance/Rosser Agency March 2000 - August 2012
RESOLVE of Georgia January 2010 - August 2011
State Farm Insurance Company August 1995 - March 2000
Atlanta Casualty Insurance Company August 1994 - August 1995
Continental Insurance Company June 1990 - August 1995
Skills
Sales, Training, Underwriting, Claim, Risk Management, Organizational..., Leadership Development, Process Improvement, Team Leadership, Talent Management, Performance Management, Strategic Planning, Team Building, Staff Development, Change Management, Insurance, Employee Training, Analysis, Strategy, Management
Education
The University of Georgia 2010 — 2011
MEd, Human Resources & Organizational Development, 4.0
Georgia State University 1990 — 1994
BBA, Risk Management & Insurance
North Fulton High School 1986 — 1990
High school diploma, International Business, 3.45
Michigan Work/HRDI July 2007 - Present
State Farm Insurance Company August 1994 - March 2006
Skills
Customer Service, Resume Writing, Microsoft Office, Microsoft Word, Workforce Development, Career Counseling, Data Entry, PowerPoint, Nonprofits, Research, Microsoft Excel, Supervisory Skills, Outlook, Career Development, Public Speaking, Office Management, Event Planning, Administrative..., Administration, Community Outreach, Telephone Skills, Access, Training, Policy, Interviews, Management
Education
Davenport University 1990 — 1992
Associate of Science (A.S.), Administrative Assistant and Secretarial Science, General
Kellogg Community College
Innovative Aftermarket Systems, L.P. (IAS) June 2006 - Present
State Farm Insurance Company September 1981 - January 2006
Don W. Kothmann & Associates March 1995 - June 1998
Skills
Insurance, Customer Service, Process Improvement, Claim, Litigation Management, Property Damage
Education
Park University 1996 — 1998
Bachelor, Management/Human Resources
The University of Texas at Austin 1994 — 1994
Legal Assistant Program
Austin Community College 1991 — 1993
Associate, Business Administration
State Farm Insurance Company December 2012 - Present
Dan Charles Agency, INC. May 2005 - June 2011
Dale Carnegie Training 2005 - 2011
Skills
Insurance, Team Building, Financial Risk, Claim
Education
Davenport University 2012 — 2015
Bachelor's Degree, Marketing and Business
Grand Rapids Community College 2008 — 2010
Associates Degree, Marketing and Business
The Blue Note October 2009 - Present
State Farm Insurance Company February 2006 - December 2009
State Farm Agent January 2006 - December 2009
Skills
Event Planning, Public Relations, Building Relationships, Sales, Social Networking, Direct Marketing, Event Management
Education
Southeast Missouri State 1991 — 1996
Bachelor of Science (BS), Business Administration, Management and Operations
Arkansas State University 1990 — 1991
State Farm Insurance Company June 2007 - Present
State Farm Insurance Company December 1995 - June 2007
State Farm Insurance Company January 1994 - December 1995
Skills
Insurance, Property Damage, Accident, Claim Investigation, Liability, Claims Management, Casualty, Property & Casualty..., Commercial Insurance, Litigation Management, Fraud, Insurance Law
Education
Dowling College 2007 — 2009
MBA, Corporate Finance
The American College 2004 — 2008
ChFc, Chartered Financial Consultant
The Protectoseal Co. January 2013 - Present
DS&P Insurance Services, Inc. December 2002 - January 2012
State Farm Insurance Company August 2000 - December 2002
Weiss Insurance Agency December 1998 - August 2000
Illinois State Insurance February 1997 - November 1998
Northwest Insurance Network January 1996 - February 1997
Skills
Technical Support, Computer Hardware, Software Installation, Laptops, Antivirus, Hardware, Troubleshooting, Windows, DHCP, Marketing, Desktop Computers, Windows 7, Help Desk Support, XP, DNS, Testing, Microsoft Office, Customer Service, Networking, Insurance, Sales, Servers, Software Documentation, Training, VPN, Cisco Routers, Windows XP
Education
DeVry University-Illinois 2010 — 2012
Current Student, Network and System Administration/Administrator, Sophmore
State Farm Insurance Companies January 2002 - Present
State Farm Insurance 1978 - Present
State Farm Insurance Company 1978 - 2011
Education
Boston College - Carroll School of Management 2000 — 2002
Certificate, Community Involvement
Lincoln University 1971 — 1975
Bachelor of Science, English Literature
Lester High School Memphis, Tennessee 1967 — 1971
Diploma
CIG CVIA September 2008 - Present
Oliver & Associates Insurance & Financial Services January 2000 - January 2005
State Farm Insurance September 1982 - January 1985
State Farm Insurance Company September 1978 - January 1985
Skills
Entrepreneurship, Small Business, Marketing Strategy, Start-ups, New Business Development, Social Media Marketing, Social Media, Business Strategy, Strategic Planning, Marketing, Online Advertising, SEO, Web Design, Coaching, Online Marketing, Property & Casualty..., Customer Service
Education
California State University, Fresno 1971 — 1973
Bachelor of Arts (B.A.)
Portland State University 1969 — 1971
Rutherfoord Insurance, A Marsh & McLennan Agency LLC Company September 2013 - Present
State Farm Insurance Company December 2006 - September 2013
Skills
Microsoft Office, Outlook, Customer Service, Insurance, Microsoft Excel, Banking, Account Management
Education
Florida State University 1981 — 1985
Bachelor's degree
Fidelity Investments September 2012 - Present
State Farm Insurance Company June 2005 - July 2012
State Farm Insurance Company February 2011 - October 2011
Illinois State University August 2002 - August 2010
State Farm Insurance Company June 2002 - June 2005
State Farm Insurance Company June 2000 - June 2002
US Army May 1982 - December 1991
Skills
Insurance, Visio, SDLC, Business Analysis, SharePoint, Process Improvement, Software Documentation, Access, IT Strategy, Innovation, Team-oriented, vendor selection, RFI, RFP, XML, Technology Integration, Legacy Modernization, SaaS, SOA, System Design, Troux, Enterprise Architecture, Gap Analysis, OO software design, Application Architecture, Technical Architecture, Governance, Standards Compliance, Mule ESB, Apache, Tomcat, JBoss Application Server, Linux, Unix, Windows, .NET, Mainframe Architecture, DB2, OPNET, websphere, Critical Thinking, Performance Consulting, Performance Testing, Solution Architecture
Education
Illinois State University 1995 — 2000
Bachelors, Business Administration with a minor in Business Information Systems
State Farm Insurance Company 1977 - 2010
Skills
Health Insurance, Claims Management, Insurance, Term Life Insurance, Commercial Insurance, Universal Life, Claim, Property & Casualty..., Casualty, Disability Insurance, Fixed Annuities, Homeowners, Life Insurance, Long-term Care, Umbrella Insurance, Whole Life
Education
Adams State College
BA, Business Adm/Marketing
State Farm Insurance Company July 1998 - Present
Education
DePaul University
M.S., Public Service Administration
State Farm Insurance Company March 1997 - Present
Education
Bowling Green State University 1986 — 1991
Bachelor of Business Administration (B.B.A.), Marketing
Chadwick Financial October 2013 - Present
Red Fox Bags January 2009 - Present
Self Employed August 2011 - September 2013
JC Penneys May 2009 - January 2012
State Farm Insurance Company April 2010 - January 2011
V2K Window Decor & More 2004 - 2010
Skills
Customer Service, Marketing Strategy, Strategic Planning, PowerPoint, Microsoft Excel, Microsoft Office, Advertising, Healthcare, Public Speaking, Management, Marketing, Customer Satisfaction, Sales, Team Leadership, Research, Social Media, Event Planning, Leadership, Coaching, Project Management, Outlook, Budgets, New Business Development, Sales Management, Teaching, Microsoft Word, Team Building, Product Development, Social Networking, Retail, Account Management, Program Management, Nonprofits, Public Relations, Business Development, Fundraising, Negotiation, Training
Education
Brigham Young University 1970 — 1972
Environmental Design
Brigham Young University
State Farm Insurance Company May 2011 - Present
iSekurity, Inc. January 2010 - Present
Pennsylvania Life Insurance Company 2005 - April 2011
AT&T February 2001 - November 2002
Skills
Medicare billing..., Collaborative Problem..., Sales and Listening...
Education
The University of Texas at Arlington 1998 — 1999
Bachelors of Business Administration, Business Management
Florida International University 1996 — 1997
State Farm March 2013 - Present
State Farm Insurance Company March 2013 - Present
New York Life Insurance Company March 2012 - March 2013
Texas Institute for Surgery January 2012 - February 2012
Oracle November 2011 - January 2012
National Council of Negro Women May 2011 - December 2011
The Highlands Catholic School January 2008 - May 2011
Ursuline Academy of Dallas April 2006 - January 2008
United Way of Metropolitan Dallas January 2004 - January 2006
Dallas Heritage Village June 1993 - December 2003
Skills
Administrative..., Office Management, Event Planning, Customer Service, Outlook, Time Management, Data Entry, Budgets, Management, Accounting, Event Management, Fundraising, Non-profits, Supervisory Skills, Team Building, Microsoft Office, Access, Editing, Invoicing, Human Resources, Microsoft Excel, Negotiation, Nonprofits, Software Documentation, Problem Solving, Administration, PowerPoint, Customer Relations, Teamwork, Spreadsheets, Database Administration, Microsoft Word, Process Scheduler, Administrative Support, Coordination, Excel, Research, Budgeting, Special Events, Word, Writing, Scheduling, Planning, Documentation, Vendor Relations, Proposal Writing, Inventory Management, Contract Review, Leadership, Public Speaking
Education
Kaplan University 2009 — 2010
Information Technology; Information Technology; Web Design and, 3.9
El Centro College 1986 — 1987
Academics, 3.9
Allstate Insurance Company March 2008 - Present
State Farm Insurance Company September 2004 - March 2008
Education
California State University-Sacramento 2006 — 2011
Bachelor of Science, Business Administration; Marketing and International Business
Gallagher Bassett November 2011 - Present
State Farm Insurance September 1997 - June 2011
State Farm Insurance Company January 1994 - September 1997
State Farm Insurance Company July 1986 - January 1994
Paige Communications March 1986 - July 1986
Skills
Obtained California and...
Education
Jacksonville University 1979 — 1983
Bachelor Science Degree, General Business
Belmont Abbey College
Bachelor degree.
Travelers April 2012 - Present
State Farm Insurance March 1998 - Present
State Farm Insurance Company October 2003 - February 2012
State Farm Insurance Company March 1998 - October 2003
Trans World Airlines August 1995 - March 1998
The Appearance Group September 1993 - March 1995
Groupe Air France March 1993 - September 1993
Long Island Airlines June 1992 - October 1992
Skills
Claim, Liability, Property Damage, Arbitration, Casualty Insurance
Education
Dowling College 2007 — 2009
Master of Business Administration, General Management
Dowling College
Bachelor of Science Degree, Airway Science Management
State Farm Insurance September 1984 - August 2004
State Farm Insurance Company July 1975 - 1984
State Farm Insurance Company September 1973 - July 1975
State Farm Insurance Company July 1970 - September 1973
State Farm Insurance Company February 1967 - July 1970
State Farm Insurance Company May 1966 - February 1967
Skills
Banking, Financial Analysis, Insurance, Underwriting, Fixed Annuities, Liability, Strategic Financial..., Finance
Education
Gibbs College
Business Administration
Simply Massage March 2013 - Present
Mendota Insurance August 2011 - September 2012
Mendota Insurance September 2007 - September 2012
Mendota Insurance October 2005 - September 2007
State Farm Insurance Company July 1990 - September 2005
Skills
Cisco Call Manager, Negotiation, Training & Development, Developing Talent, Developing Training..., Developing Staff, Auto Claims Handling, Process Development, Customer Satisfaction, Call Center, Managing High..., Managing Vendors, Data Analysis, Customer Service, Problem Solving, Insurance, Customer Relations, Process Improvement, Team Building, Coaching, Mentoring, Performance Management, Scheduling, Organizational..., Claims, Auto Claims, Property & Casualty..., Subrogation, Claim, Call Centers, Management
Education
Concordia College 1991 — 1993
Bachelor of Arts, Organizational Management and Communications
Concordia College, St. Paul, MN
Bachelor's degree, Organizational Management & Communication
Amerhart Ltd June 2015 - Present
Pure Products International September 2011 - Present
State Farm Insurance Company January 2011 - September 2011
Rogers City Home Furnishings 2007 - 2010
North Pacific 2000 - 2007
Grand Rapids Sash and Door 1997 - 2000
Skills
Sales Presentations, Sales, Sales Process, Cold Calling, New Business Development, Sales Management, Marketing, Sales Operations, Budgets, B2B, Outside Sales, Account Management, Webinars, Contract Negotiation, Insurance, Strategic Planning, Business Process..., Sales Rep Training, Trade Shows, Marketing Strategy, Negotiation
Education
Alpena Community College
Associate of Applied Science, Small Business Management, Cum Laude
Bank of America Home Loans September 2010 - Present
BALBOA INSURANCE COMPANY (SUBSIDIARY OF BANK OF AMERICA) March 2009 - September 2010
COUNTRYWIDE INSURANCE GROUP January 2008 - March 2009
Countrywide Insurance Group October 2004 - December 2007
Countrywide Insurance Group November 2002 - September 2004
Countrywide Insurance Group May 1999 - October 2002
Countrywide Insurance Group March 1998 - May 1999
Mike Russ Financial Training Center February 1990 - March 1998
State Farm Insurance Company 1986 - 1990
Skills
Process Improvement, Vendor Management, Program Management, Leadership, Management, Operations Management, Project Management, Call Centers, Training, Strategy, CRM, Performance Management, Integration, Recruiting, Team Leadership
Education
California State University-Northridge
Peace & Associates March 1999 - Present
Wilson & Reives Attorneys At Law May 1988 - March 1999
State Farm Insurance Company June 1985 - May 1988
Skills
Social Security..., Workers' Compensation..., Outstanding Communicator, Excellent time manager
Education
Wake Forest University School of Law 1983 — 1986
Doctor of Law (J.D.), Law
Guilford College 1979 — 1983
Bachelor of Arts (B.A.), Economics
WellStar Health System 2010 - 2012
Magnum Communications January 2007 - January 2009
Derivion Corporation January 2000 - January 2001
Bypass Corporation January 1998 - January 2000
State Farm Insurance Company January 1997 - January 1998
Education
Cumberland County College
Computer / Business
Bridgeton High School
Graduate
Atlantic Community College
Business Administration
DBL delivery Service January 2009 - Present
DBL Delivery Service Bloomington, Il January 2005 - Present
State Farm Insurance Company January 2011 - June 2011
AutoZone October 2009 - December 2010
Technical Analyst – Environment Windows Client/Server Team November 2007 - February 2009
Environment / G2 Test Center July 2003 - November 2007
Express Personnel Inc August 2001 - July 2003
Mitsubishi Motor Manufacturing of America June 1989 - September 1999
Skills
ITIL, Requirements Analysis, SQL, Active Directory, Microsoft SQL Server, Oracle, IT Management, Visio, IT Service Management, Integration, Business Analysis, Windows Server, SDLC, SharePoint, Unix, IT Strategy, Disaster Recovery, Business Intelligence, Enterprise Architecture, Solution Architecture, Databases, Software Development, Systems Analysis, Cloud Computing, Architecture, IIS, Security, Software Project..., SOA, Virtualization, System Deployment, Data Center, Servers, Linux, Operating Systems, Network Security, VMware, Enterprise Software, IT Operations, Solaris, Microsoft Technologies, Management, Networking, Troubleshooting
Education
Gateway Technical College 1987 — 1989
yes, Associate Degree, Applied Science, Fluid Power Technician
American Foam Corporation June 2006 - Present
Allen, Duquette & Associates, Inc. November 2004 - Present
MHPH, Inc. April 1989 - Present
State Farm Insurance Company 1984 - 1989
Skills
Microsoft Office /..., Accounts Payable, Accounts Receivable, Accounting, Payroll, General Ledger, Account Reconciliation, Microsoft Excel, Financial Reporting, QuickBooks, Microsoft Office, Customer Service, Invoicing
Education
Community College of Rhode Island
Accounting I and Accounting II
Katherine Gibbs School
Business Certification
Cricket Wireless - AT&T Mobility May 2013 - Present
Arapahoe Utilities & Infrastructure, Inc May 2006 - November 2010
Specialty Contractors, Inc October 2004 - March 2006
Anderson & Dittman, LLP November 2000 - October 2004
Maranatha Electrical Construction, Inc June 1991 - August 1998
State Farm Insurance Company March 1987 - December 1989
United States Army Europe January 1985 - January 1987
Skills
QuickBooks, Payroll, Invoicing, Office Management, Data Entry, Microsoft Excel, Human Resources, Account Reconciliation, Management, Construction, Accounting, Customer Service, Microsoft Word, Proposal Writing, Bookkeeping, Notary Public
Education
Lowry Air Force Base/Technical Detachment
Associates of Arts
Arapahoe Community College
Associates of Liberal Arts
State Farm Insurance Company 1999 - Present
Skills
Customer Service, Outlook, Process Improvement, Microsoft Word, Microsoft Excel, Teamwork, Insurance, Administrative..., New Business Development, Team Leadership, Team Building, Training, Public Speaking, Strategic Planning, Microsoft Office
Education
El Camino College
Heartland Community College
Bakersfield College January 2014 - Present
State Farm Insurance Company August 2008 - August 2012
Total Woman Fitness April 2006 - August 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Public Speaking, English, Windows, Time Management
Education
Bakersfield College 2014 — 2019
Bachelor's degree, Early Childhood Education and Teaching
KVS/Nabors/C&J Energy September 2013 - Present
Milan Institute January 2013 - September 2013
State Farm Insurance Company March 2005 - December 2012
Education
Ashford University 2010 — 2011
Bachelor's degree, Business Administration and Management, General
University of Phoenix 2007 — 2009
Associate's degree, Business Administration and Management, General