Stericycle Communication Solutions
Address: 804 Main St A2, Forest Park, GA 30297 Hours: Open 24 hours SundayOpen 24 hoursMonday(Martin Luther King Jr. Day)Open 24 hoursHours might differTuesdayOpen 24 hoursWednesdayOpen 24 hoursThursdayOpen 24 hoursFridayOpen 24 hoursSaturdayOpen 24 hoursSuggest an edit Unable to add this file. Please check that it is a valid photo.Phone: : : Website: Category: Place name: : : : : Website: http://www.stericyclecommunications.com/ Category: Call center Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo.Add missing informationAdd phone number Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Stericycle Communication Solutions Posting publicly on the Web Write a review Reviews Be the first to review
Stericycle Communication Solutions List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Stericycle Communication Solutions. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Stericycle Communication Solutions Salaries. You can even request information on how much does Stericycle Communication Solutions pay if you want to. Learn about salaries, pros and cons of working for Stericycle Communication Solutions directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
142 Stericycle Communication Solutions employees in database. Find out everything there's to know about Stericycle Communication Solutions employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Stericycle Communication Solutions Employees
Stericycle Communication Solutions July 2014 - Present
Eminence Design, Vancouver BC September 2014 - December 2014
PR Vancouver Web & Graphic Design August 2011 - December 2014
Davis Trading & Supply Ltd. July 2013 - August 2013
LG Electronics June 2013 - August 2013
MB Superior Metal Recovery June 2007 - August 2011
Skills
Merchandising, Sales, Social Media, Time Management, Social Media Marketing, Customer Service, Microsoft Office, Microsoft Word, Teamwork, Microsoft Excel, PowerPoint, Team Building, Leadership, Strategic Planning, Marketing Strategy, Public Speaking, New Business Development, SQL, Microsoft SQL Server, SAP HANA
Education
The University of British Columbia 2011 — 2015
Bachelor's Degree, Double specialization in Marketing and BTM w/ International Business option, 4
McRoberts Secondary School 2008 — 2011
ST Brulee
Stericycle Communication Solutions January 2014 - Present
TigerTel October 2013 - January 2014
TigerTel February 2010 - September 2013
Shaw Communications December 2007 - February 2009
Shaw Communications March 2004 - December 2007
Shaw Communications February 2001 - March 2004
Shaw Communications November 1998 - February 2001
Skills
Call Center, Recruiting, Human Resources, Performance Management, Employee Training, Workforce Management, Coaching, Call Centers, Customer Service, Customer Experience, Operations Management, Troubleshooting, Inbound Marketing, CRM, Salesforce.com, Software Documentation, Technical Support, Team Leadership, Hiring, Sales, IVR, Telecommunications, Management, Process Improvement, Leadership, Analysis, Training, Customer Retention, Customer Satisfaction, Contact Centers, Team Building, Outsourcing
Education
Northern Alberta Institute of Technology 2007 — 2007
Certificate in Leadership Development
University of Waterloo 1996 — 1997
Computer Sciences and Mathematics
Stericycle Communication Solutions August 2008 - Present
IDT Corporation October 2006 - December 2008
Skills
Customer Service, Call Centers, Customer Satisfaction, Team Building, Team Leadership, Leadership, Contact Center..., Microsoft Excel, Team Motivation, Bilingual Communications, Microsoft Office, Training, Telecommunications, CRM, Process Improvement, Customer Experience, Motivational..., Leadership Development, Account Management, Management, Salesforce.com, Quality Improvement, Outlook
Education
Inter-American University of Puerto Rico-Metropolitan Campus 2001 — 2004
Bachelor's Degree, Teaching English as a Second or Foreign Language/ESL Language Instructor
Self Employed June 2014 - June 2015
Stericycle Communication Solutions June 2007 - June 2014
AT&T December 2000 - March 2006
US Army 1977 - 1982
Skills
Interviews, Customer Service, Social Media, Human Resources, Training, Leadership, Outlook, Recruiting, Team Building, Data Entry, Time Management, Coaching, Management, Facebook, Public Speaking, Team Leadership, Call Centers, Employee Training, Customer Satisfaction, Employee Relations
Education
San Jose State University 2004 — 2005
MS, Mass Communications
San Jose State University 2001 — 2003
Master of Arts (M.A.), Mexican-American/Chicano Studies
San Jose State University 2000 — 2001
BS, Business Management
Stericycle Communication Solutions July 2013 - Present
World Financial Group (WFG) November 2011 - July 2013
Sunburst Shutters May 2002 - July 2013
Skills
Customer Service, Team Building, Leadership, New Business Development, Strategic Planning, Sales Management, Marketing, Account Management, Negotiation, Team Leadership, Microsoft Excel, Microsoft Office, Management, Process Improvement, Contract Negotiation, Sales, Coaching, Business Development, Public Speaking, Budgets, Recruiting, Business Planning, Project Management, Training, Social Media Marketing
Education
Brigham Young University - Idaho
Collin College
Stericycle Communication Solutions October 2009 - Present
Neptune Theatre March 2009 - October 2009
Bell Aliant January 1996 - December 2008
Bell Aliant January 1988 - January 1996
Skills
Account Management, Team Leadership, New Business Development, Telecommunications, Call Center, Salesforce.com, Sales, Sales Process, Sales Operations, Leadership, Lead Generation, Training, Direct Sales, Contact Centers, Customer Experience, Marketing, Customer Retention, Business Analysis, Customer Service, Networking, Team Building, Forecasting, Management, Operations Management, Call Centers, Business Development, Negotiation, CRM, Sales Presentations, Customer Satisfaction, Selling, Solution Selling, Enterprise Software, B2B, Strategy, Sales Management, Coaching, Outsourcing, Recruiting, Workforce Management, Unified Communications, Performance Management, Inbound Marketing, SaaS, Business Strategy, IVR, VoIP, Wireless, Strategic Partnerships, Telemarketing
Education
Mount Saint Vincent University 1972 — 1976
Bachelor's degree, Biology
Business Consulting - Saint Mary’s University
Certificate, Information Technology
Javlin Capital LLC September 2015 - Present
Javlin Capital LLC December 2014 - September 2015
Javlin Capital LLC February 2014 - December 2014
Stericycle Communication Solutions August 2013 - February 2014
Accurate Communications May 2013 - August 2013
University of Nebraska-Lincoln August 2011 - May 2013
Nebraska Bank of Commerce May 2012 - August 2012
Farmers Mutual of Nebraska May 2010 - August 2011
Skills
Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Word, Financial analysis, Financial modeling, Business Valuation, Cash Management, Forecasting
Education
University of Nebraska-Lincoln 2011 — 2013
Master of Business Administration (M.B.A.), Finance
Doane College 2006 — 2010
Bachelor of Arts (B.A.), Business Administration
WIZZI, Inc. March 2015 - Present
Association of Teleservices International June 2014 - Present
Stericycle Communication Solutions April 2014 - Present
Stu's Heritage Foods, LLC October 2012 - Present
Accurate Communications, LLC June 2000 - August 2013
Iceland Health 2003 - 2008
Encartele, Inc. 2003 - 2007
ServiceMaster-TruGreen Chemlawn January 1998 - June 2000
Livingreen Interiors, Inc. May 1985 - January 1998
Prochaska & Associates 1985 - 1998
Skills
Sales, Coaching, Management, New Business Development, Business Development, Customer Service, Marketing Strategy, Small Business, Account Management, Marketing, Selling, Budgets, Time Management, Leadership, Friendly Personality, Call Centers, Customer Retention, Customer Satisfaction, B2B, Connecting People, Social Media Marketing, Business Networking, Lead Generation, Training, Strategic Planning
Education
Creighton University 1975 — 1979
Psychology, Biology, Chemistry, Accounting
Xerox Care Solutions February 2015 - Present
Various positions in insurance claims, telephone repair/sales, other phone sales 1985 - Present
Stericycle Communication Solutions February 2014 - December 2014
Skills
Customer Service, Management, Telecommunications, Sales, Leadership, Team Leadership, Account Management, Strategic Planning, Team Building, Process Improvement, Customer Satisfaction, Microsoft Excel, Customer Retention
Education
Indiana State University 1982 — 1984
Radio and Television Broadcasting Technology/Technician
Vincennes University 1978 — 1980
Associates in Science, Radio and Television Broadcasting Technology/Technician
Trends International July 2014 - Present
GENCO 2006 - 2009
Stericycle Communication Solutions 2001 - 2005
Eli Lilly and Company 1989 - 2001
Skills
SOPs, Hazmat training, Compliance, Audits, Validation Documentation, Testing, Corrective Actions, Internal Auditing, Validation, Leadership, Quality Management, SOP, Product Marketing, Product Development, Continuous Improvement, Cross-functional Team...
Education
Indiana University Bloomington 1986 — 1990
Stericycle Communication Solutions August 2013 - Present
NotifyMD February 2012 - August 2013
Skills
Team Building, Management, Customer Service, Call Centers, Strategic Planning, Leadership, Coaching, Training, Process Improvement, Customer Satisfaction, Team Leadership, Telecommunications, Negotiation, Troubleshooting, Budgets, Research, Teaching, Public Speaking, Editing, Microsoft Excel, Microsoft Office, Microsoft Word, English, Outlook
Education
University of Maine at Farmington
AANS October 2014 - Present
Patterson Medical January 2011 - Present
Stericycle Communication Solutions March 2014 - August 2014
OAD Orthopaedics May 2008 - January 2011
University of Illinois Medical Center January 2004 - June 2008
Merchandise Mart Properties, Inc. May 2007 - August 2007
Skills
Trade Shows, Marketing Communications, Social Media Marketing, Marketing, Marketing Strategy, SEO, Web Marketing, Healthcare Industry, Web Marketing Strategy, SEM, Web Design, Event Planning, Social Media
Education
Eastern Illinois University 2003 — 2008
Bachelor of Science
Stericycle July 2015 - Present
Stericycle Communication Solutions December 2013 - June 2015
City of Saint Peter Public Library September 2006 - June 2010
Sterling C. Evans Library, Texas A&M University March 2000 - November 2003
Skills
Higher Education, Customer Service, Research, Library, Management, Public Speaking, Editing, Teaching, Team Building, Community Outreach, Nonprofits, Event Planning, Program Management, Microsoft Word, PowerPoint, Analysis, Microsoft Office, Salesforce.com
Education
University of North Texas 2011 — 2013
Bachelor of Arts (B.A.), Sociology, Minor in Management
Gustavus Adolphus College 2004 — 2006
Sociology/Anthropology
Texas A&M University
Sociology
Stericycle November 2014 - Present
Stericycle Communication Solutions November 2012 - October 2014
Pronto Connections June 2008 - January 2013
Pronto Connections June 2007 - June 2008
Citizens Conferencing(acquired by Premiere Global Services) 2001 - 2005
Conference Call USA 1998 - 2001
Skills
Call Center, CRM, Salesforce.com, Customer Satisfaction, Lead Generation, Management, Customer Retention, Call Centers, Account Management, Customer Experience, Executive Management, Leadership, Outsourcing, Process Improvement, Program Management, Project Planning, SaaS, Sales, Sales Management, Solution Selling, Strategic Planning, Telecommunications, Human Resources
Education
Endicott College
Communications
Michigan State University
Ajilon November 2013 - Present
Anixter September 2013 - November 2013
Bridge Personnel Services May 2013 - August 2013
ITAC Solutions November 2012 - February 2013
Stericycle Communication Solutions June 2008 - August 2012
Walmart May 2006 - August 2009
NorState Bank November 2007 - May 2008
First Midwest Bank July 1995 - October 2007
Skills
Credit, Accounting, Cash, Accounts Payable, Accounts Receivable, General Ledger, Account Reconciliation, Auditing, Cash Management, Finance, QuickBooks, Financial Reporting, Banking, Data Entry, Microsoft Excel, Outlook, Banking Relationships, Financial Analysis, Lines Of Credit, Payroll, 10 Key, Customer Service, Cash Handling Experience, Bank Reconciliation, Cashiering, Cross Selling, Management, Deposits, Payments, Loans, Internal Audit, Ten Key, Balance, Process Improvement
Education
DeVry University-Illinois 2012 — 2016
Bachelor's Degree, Bachelor Justice Administration, 3.2
Computer Systems Institute 2014 — 2014
Certification, Business Career Program, 4.0
Stericycle Communication Solutions August 2004 - Present
Blumberg Excelsior, Inc. 2002 - 2004
AT&T January 1999 - January 2001
Skills
Marketing, Sales, Customer Service, Account Management, Data Entry, Healthcare Industry, Business, Training, Call Centers, Customer Satisfaction, Time Management, Team Leadership, Sales Operations, Call Center, Troubleshooting, CRM
Education
University of Phoenix 2009 — 2012
Bachelors of Science, Business Administration
National Government Services January 2015 - Present
Stericycle Communication Solutions May 2014 - January 2015
Stericycle June 2007 - May 2014
The Home Depot September 2002 - September 2006
Skills
Call Centers, Customer Service, Workforce Management, Scheduling, Time Management, Organization Skills, Customer Retention, Team Building, Management, Schedule Control, Training, Customer Satisfaction, Microsoft Word, Software Documentation, Operations Management, Data Entry, Project Management, Cross-functional Team..., Account Management, Process Improvement, Sales, Strategic Planning, Microsoft Office, Salesforce.com, Leadership, Access, Microsoft Excel, Outlook, Workplace Safety, Workshops, Oral Communication, Written Communication, Profit & Loss Management
Education
American InterContinental University
Bachelor's degree, Business Administration and Management, General
Stericycle Communication Solutions February 2014 - January 2015
TigerTel November 2012 - February 2014
Research In Motion March 2012 - August 2012
Research In Motion November 2010 - March 2012
Royal Canadian Mounted Police June 2010 - October 2010
Nova Scotia Power May 2009 - September 2009
Skills
Technical Support, Active Directory, Blackberry Enterprise..., Blackberry, Troubleshooting, Help Desk Support, Networking, Hardware, Microsoft Office, Windows Server, Microsoft Exchange, Software Installation, Network Administration, Routers, Software Documentation, DNS, OS X, DHCP, Computer Hardware, Cisco Technologies, Microsoft Certified..., Mac OS X, iOS, Windows, Social Media, Virtualization, VoIP, VMware, WSUS, PCI DSS, Telecommunications..., Asset Management, Android, Google Apps, Veeam
Education
Nova Scotia Community College 2008 — 2010
Diploma in Information Technology, Systems Management & Networking
Stericycle Communication Solutions November 2013 - Present
Daverci LLC October 2011 - September 2013
WellPoint June 2008 - January 2010
Rise Learning Center August 2007 - June 2008
Gibault June 2004 - July 2007
Skills
Testing, Interviews, CRM, Sales, Software Documentation, Customer Service, Training, Research, Marketing, Analysis, Team Leadership
Education
Indiana University-Purdue University at Indianapolis
Bachelor of Science (BS), General Studies
Stericycle Communication Solutions 2011 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2003 - 2011
XO Communications 2000 - 2003
GTE/Verizon 1997 - 2000
Metropolitan Fiber Systems/WorldCom 1995 - 1997
Sprint Long Distance 1990 - 1995
Skills
Integration, SharePoint, CRM, Quality Assurance, Management, Business Process, Telecommunications, Leadership, Call Centers, MS Project, Testing, Access, Data Warehousing, Strategic Planning, Networking, Solution Implementation, SQL, Healthcare Information..., Visio, Team Leadership, Project Management, Process Improvement, Software Documentation, Vendor Management, Business Analysis, SDLC, Analysis, Disaster Recovery, Business Process..., Healthcare, Training, Program Management, Business Intelligence, Troubleshooting, Cross-functional Team..., Change Management, Cisco Technologies, HIPAA
Education
The University of Texas at Arlington 1990 — 1994
Business Administration and Information Systems
Desoto High School 1985 — 1986
Diploma, General Studies
Central Catholic Marianist High School 1983 — 1985
Transfer, General Studies
Alfa Specialty and Alfa Vision Insurance August 2015 - Present
Alfa Specialty and Alfa Vision Insurance April 2014 - Present
Stericycle Communication Solutions October 2013 - April 2014
NotifyMD Inc. a Stericycle Company January 2012 - October 2013
NotifyMD Inc. December 2008 - January 2012
Solveras Payment Solution said September 2007 - December 2008
Direct General Insurance February 2006 - September 2007
Skills
Network Administration, Sever 03/08 r2, Terminal Services, IP VPN, VoIP, Routing, Switching, Network Security, IT Management, IPCC, Cisco Unity, VMware, SAN, WAN, LAN, Infrastructure Planning, VMware Infrastructure, Firewall Management, Firewall Administration, Cisco IOS, Cisco Catalyst Switches, Cisco Call Manager, IPIVR, Hardware Support, Firewalls, Infrastructure, Catalyst Switches, Disaster Recovery, Servers, VPN, Routers, Process Improvement, Cisco Technologies, Microsoft Exchange, Windows Server, Networking, Data Center, DHCP, Switches, Network Architecture, Technical Support, IVR, Cisco Nexus, Wireless Networking, Microsoft Servers, Virtualization, System Administration, Troubleshooting, Management, IT Operations
Education
Global Knowledge 2008 — 2008
Cisco C-Voice
ITT Technical Institute-Nashville 2002 — 2004
Associates Degree, Computer Science/Computer Network Systems
Consultant June 2011 - Present
Stericycle Communication Solutions March 2014 - January 2015
American College of Chest Physicians January 2013 - March 2014
The August Jackson Company December 2011 - September 2012
Takeda Pharmaceuticals June 2003 - June 2011
Abbott 1983 - 2003
University of Illinois Hospital & Health Sciences System 1979 - 1983
Education
Keller Graduate School of Management of DeVry University 1985 — 1989
MBA, Marketing
University of Illinois at Urbana-Champaign 1976 — 1982
BS, Nursing
Various Clinical Continuing Education Courses
The Right Choice MWM, Inc. May 2014 - February 2015
Stericycle Communication Solutions March 2014 - May 2014
Lowe's Companies, Inc. July 2013 - December 2013
Lowe's Companies, Inc. August 2012 - July 2013
Skills
Administrative Assistant, Certified Medical..., Customer Service, Call Center...
Education
Walden University 2012 — 2015
Bachelor's Degree, Public Health
Coastal Carolina Community College 2007 — 2009
Associate's degree, Biology, General
Oliver Wyman February 2015 - Present
The Gladney Center for Adoption October 2012 - September 2015
Stericycle Communication Solutions November 2010 - January 2015
Provista January 2007 - September 2010
Novation (GPO to Provista and VHA) December 2001 - August 2010
John Eagle Lincoln-Mercury-Isuzu-Aston Martin April 2001 - August 2001
JPI 1995 - April 2001
The Barr Company, Printers 1991 - 1996
Skills
Employee Relations, Process Improvement, Customer Service, Project Management, Strategy, CRM, Customer Satisfaction, Budgets, Healthcare, Management, Training, Organizational..., Business Development, Human Resources, Access, Sales, Team Building, Strategic Planning, Healthcare Industry, Time Management, Program Management, Leadership
Education
Ashford University 2009 — 2013
BS, Applied Behavioral Science, minor in Sociology, 3.75
Tarrant County College 1983 — 1984
Associates, Arts
Stericycle Communication Solutions November 2014 - Present
John Molson MBA International Case Competition October 2014 - January 2015
Mabi Canada January 2013 - January 2014
Cultural Center of the Kingdom of Morocco September 2012 - December 2012
Bank of America September 2011 - December 2011
Sahouri Insurance & Financial August 2010 - September 2010
Skills
Microsoft Office, Social Media Marketing, Organizational Behavior, Financial Analysis, Microsoft Excel, PowerPoint, Microsoft Word, Marketing, Marketing Strategy, Social Media, Management, English, French, Management Consulting, Market Research, Teamwork, Public Speaking, Editing, Negotiation, Project Management, Team Leadership, Business Planning, Access, Strategic Planning, Customer Service, Business Strategy, Blogging, Analysis, Leadership, Marketing Communications, Nonprofits, Time Management, Fundraising, Project Planning, Budgets, Research, Event Management
Education
Concordia University 2014 — 2015
GDBA, Business Administration and Management, General
Université Panthéon Sorbonne (Paris I) 2008 — 2011
Bachelor, Economics and management
Lycée Descartes 2005 — 2008
French Baccalauréat, Economics
Stericycle June 2015 - Present
The Harvard Crimson December 2013 - January 2015
Stericycle Communication Solutions June 2014 - August 2014
The Harvard Crimson December 2012 - January 2014
Talenthouse May 2013 - August 2013
Harvard Student Agencies February 2013 - May 2013
The Harvard Crimson January 2012 - December 2012
National Fitness Campaign June 2012 - August 2012
Skills
Photography, Photoshop, Video Production, Newspapers, Microsoft Excel, Drawing, Publishing, Marketing, Newsletters, Stata, Painting, Salesforce.com, Editing, SEO, Multimedia, Video, Magazines, InDesign, Journalism, WordPress, Publications, Research, PowerPoint, Matlab, Web Content, Digital Marketing, Strategy, Editorial
Education
Harvard University 2011 — 2015
Bachelor of Arts (B.A.), Visual and Environmental Studies, Economics, French
Convent of the Sacred Heart High School 2007 — 2011
Western & Southern Financial Group March 2015 - Present
Stericycle Communication Solutions March 2013 - March 2015
Big Lots, Inc April 2009 - January 2013
Auctions By Maggie June 2006 - October 2009
Circuit City August 2007 - December 2008
Media Play September 2005 - February 2006
Skills
Cultural Anthropology, Archaeology, French, Customer Service, Time Management, Merchandising, Secretarial Skills, Communication Skills, Internet, Microsoft Office, Project Management, Quality Assurance, Qualitative Research, Quantitative Research, Social Media, Typing, Creative Writing, Warehousing, Team Leadership, Anthropology, Resourceful...
Education
University of Cincinnati 2007 — 2011
Bachelor of Arts (B.A.), Anthropology, 3.11
Oak Hills High School 2003 — 2007
High School Diploma, General Studies, 3.7
Stericycle Communication Solutions January 2015 - Present
Totally Green December 2013 - December 2014
BNA Smart Payment Systems Ltd. May 2011 - December 2013
Enfinity December 2009 - June 2011
BNA Smart Payment Systems Ltd. May 2008 - January 2010
Hurley Corporation January 2005 - May 2008
Canadian Management Centre April 2003 - January 2005
Rogers Communications Inc. June 2000 - April 2003
Telepanel Systems Inc. February 1999 - May 2000
Maple Leaf Foods 1997 - 1999
Skills
New Business Development, Account Management, Photovoltaics, CRM, Sales Management, Solar Energy, Renewable Energy, Customer Service, Business Development, Strategic Planning, Sales, Payment Card Processing, Strategic Partnerships, E-commerce, Team Building, Solution Selling, Marketing Strategy, Budgets, Sales Process, Strategy, Selling, B2B, Direct Sales, Sales Operations, Start-ups, Salesforce.com, Product Management, Contract Negotiation, Acquiring, Marketing, Negotiation, Interpersonal Skill, Listening to customers, Communication, Presentations, Creative Problem Solving, Time Management, Business Case, Business Intelligence, Innovation
Education
University of Ottawa 1987 — 1992
B.Comm, Marketing/MIS
Project Management Institute January 2015 - Present
Stericycle Communication Solutions February 2012 - August 2014
PC Helps Support, LLC June 2007 - February 2012
PC Helps Support, LLC May 2006 - June 2007
Norris Sales Company February 2000 - May 2006
Acquisition Management Services, Inc January 1998 - January 2000
JustiCorp January 1996 - January 1998
Skills
Email Marketing, Lead Generation, B2B, Marketing Strategy, Salesforce.com, Direct Marketing, Professional Services, Account Management, CRM, Sales, Marketing, Integrated Marketing, Leadership, SEO, Business Development, New Business Development, Competitive Analysis, Analytics
Education
Immaculata University 1992 — 1996
Bachelor of Arts, Psychology and Elementary Education
WWPH
Stericycle Communication Solutions June 2012 - Present
VERGO Interactive July 2010 - November 2012
VERGO Interactive July 2010 - May 2012
JLE Manufacturing April 2006 - January 2010
Skills
jQuery, CSS, HTML, Photoshop, Excel, C#, ASP.NET, SQL Server, Visual Studio, Web Development, SQL, AJAX, Cold Fusion, Clipper, Eclipse, MySQL
Education
Central Arizona College 2010 — 2010
Some College, Programming
Rio Salado College 2010 — 2010
C# programming course
2010 Central AZ College
2010 Rio Salado College Online
GLC Custom Media January 2015 - Present
Stericycle Communication Solutions October 2012 - January 2015
Krames StayWell May 1987 - April 2012
Skills
Revenue Forecasting, Salesforce.com, Strategic Partnerships, Direct Mail, Direct Marketing, Catalogs, Account Management, Sales Operations, Advertising, Newsletters, Sales Management, Marketing Strategy, Sales, Marketing Communications, Sales Presentations, CRM, Lead Generation, Email Marketing, Strategy, New Business Development, Marketing, Product Management, Healthcare, Cross-functional Team..., Integrated Marketing, Leadership, Team Building, Strategic Communications, Healthcare Industry
Education
University of Illinois at Urbana-Champaign 1981 — 1985
Bachelor's degree
MinibarRx July 2015 - Present
Stericycle Communication Solutions August 2014 - April 2015
Stericycle Communication Solutions March 2013 - August 2014
Stericycle Communication Solutions April 2012 - July 2013
SCA Hygiene Products July 2011 - April 2012
Novartis June 1998 - February 2011
Kernan Orthopaedics & Rehabilitation September 1996 - June 1998
Spaulding Rehabilitation Hospital September 1994 - August 1996
Skills
Hospitals, Account Management, Pharmaceutical Sales, Sales, Selling, CRM, Product Launch, Neurology, Sales Operations, Business Development, Team Building, Healthcare, Management, Sales Management
Education
Tufts University 1992 — 1994
Masters of Science, Occupational Therapy
Gettysburg College 1987 — 1991
BA, Health and Physical Education
Garrison Forest School 1983 — 1987
AMLI Residential March 2015 - Present
Stericycle Communication Solutions November 2013 - August 2014
Stericycle Communication Solutions January 2013 - November 2013
Stericycle Communication Solutions May 2012 - December 2012
Stericycle September 2011 - May 2012
Stericycle, Inc August 2009 - September 2011
Stericycle August 2007 - August 2009
Stericycle August 2006 - August 2007
Skills
Process Improvement, Project Management, PMO, SDLC, Visio, SSIS, Software Documentation, Vendor Management, Data Analysis, Project Coordination, Change Management, Six Sigma, Training, ASP, Healthcare, HIPAA, Microsoft SQL Server, SQL, Strategy, Management, Integration, Active Directory, Cross-functional Team..., Business Analysis, Leadership, Team Building
Education
Illinois State University 2002 — 2006
BS, Business Administration, Information Systems
Illinois State University 2002 — 2006
Bachelor's Degree, Business Information Systems
Molex March 2015 - Present
Stericycle Communication Solutions April 2014 - March 2015
Accretive Health December 2011 - April 2014
Delnor Community Hospital February 2010 - December 2011
PSAV November 2003 - August 2009
Xevcom, LLC. March 2002 - September 2007
Vertical Technologies / Dealer Technologies March 2001 - November 2003
Divine Interventures March 2000 - March 2001
PNC June 1993 - March 2000
Skills
Disaster Recovery, Healthcare Information..., Process Improvement, SDLC, IT Strategy, Data Center, HIPAA, Cisco Technologies, Business Analysis, Microsoft SQL Server, Security, Strategic Planning, Integration, SaaS, Enterprise Architecture, Program Management, Vendor Management, Management, Enterprise Software, Business Process..., Leadership
Education
Keller Graduate School of Management of DeVry University 2011 — 2015
Master of Business Administration (M.B.A.), Information Systems Management
DePaul University
BA, Sociology
Stericycle Communication Solutions November 2013 - Present
GENCO March 2011 - November 2013
Brand FX Body Company June 2006 - June 2007
Main Street Financial Federal Credit Union August 2002 - August 2004
Bollinger Shipyards February 1998 - August 2002
Skills
Accounting, Accounts Payable, Accounts Receivable, Training, Leadership, Vendor Management, Coaching, Microsoft Excel, Financial Reporting, Payroll
Education
South University 2011 — 2012
Associate of Science (A.S.), Accounting
University of Louisiana at Monroe 1996 — 1997
Radiologic Technology/Science - Radiographer
Stericycle Communication Solutions March 2014 - Present
Freelance Writer & Editor June 2013 - Present
Nationwide Better Health June 2006 - September 2009
Fandango Productions 2005 - 2006
Progressive Insurance 2002 - 2005
Johns Hopkins University 1997 - 2002
Skills
Project Management, Training, Data Analysis, Microsoft Office, Healthcare, Proposal Writing, Technical Writing, Visio, Leadership, Budgets, Strategy, Editing, Process Improvement, Access, Analysis, Sales, Insurance
Education
Towson University 2005 — 2006
MS, Professional Writing
The Johns Hopkins University 1997 — 2001
BA, English - The Writing Seminars
Stericycle Communication Solutions November 2010 - Present
Express Scripts 2008 - 2010
Skills
Pharmacy Benefit..., Call Center, Managed Care, Medicare Part D, Healthcare, Hospitals, Customer Service, Medicare, Workforce Management, Medicaid, Process Improvement, HIPAA, Outlook, Software Documentation, Team Building, Access, Pharmacy Automation, Medical Terminology, Health Insurance, Leadership, Salesforce.com, Call Centers
Education
University of North Florida - College of Business Administration 2010 — 2014
pending, Economics, Junior
OPHS 1997 — 1999
Stericycle Communication Solutions April 2012 - Present
Convergys February 2009 - April 2012
Skills
Customer Service, Strategic Planning, Microsoft Office, Microsoft Word, PowerPoint, Budgets, Microsoft Excel, English, Windows, Research, Negotiation, Outlook, Teaching, Photoshop, HTML, Editing, C++, C, Java, amtelco
Education
Georgia Military College-Valdosta Campus 2007 — 2010
john hope
Stericycle Communication Solutions January 2011 - Present
Appletree Answers August 2007 - January 2011
Disneyland Resort September 2000 - June 2002
Skills
Salesforce.com, Documentation, Microsoft Office, PowerPoint, Sony Vegas, Photoshop, Final Cut Pro, Project Management, Management, Software Documentation, Customer Experience, Call Centers, Customer Satisfaction, Leadership, Customer Service, Strategic Planning, Team Leadership, Account Management
Education
University of California, Irvine 2002 — 2007
BA, Political Science
Katella High School 1998 — 2002
Diploma, Advanced Placement, Honors
Stericycle Communication Solutions December 2013 - Present
Stericycle Communication Solutions January 2013 - December 2013
Appletree Answers September 2011 - December 2013
Appletree Answers May 2010 - September 2011
Education
University of North Carolina at Charlotte 2003 — 2007
BS, BA, Psychology, Chemistry
Stericycle Communication Solutions May 2012 - May 2015
TigerTel May 2012 - December 2013
Colliers-International 2009 - 2012
Colliers-International 2007 - 2009
Colliers-International 2006 - 2007
CGI 1999 - 2005
APG Solutions and Technologies 1998 - 1999
Skills
IT Management, Business Analysis, Microsoft SQL Server, ITIL, Software Project..., IT Strategy, SharePoint, CRM, Team Leadership, Disaster Recovery, Visio, Vendor Management, Telecommunications, Process Improvement, Databases, Software Implementation, Active Directory, IT Operations, Analysis, Troubleshooting, Microsoft Technologies, Data Migration, Information Technology, SQL, Windows Server, IT Service Management, Network Administration, Business Intelligence, Integration, Microsoft Exchange, Requirements Analysis, Outsourcing, Cloud Computing, Virtualization, Data Center, Project Portfolio..., Crystal Reports, Business Process..., Technical Support, VMware, Help Desk Support, SDLC, Enterprise Architecture, ERP, Solution Architecture, System Administration, Systems Analysis, Salesforce.com...
Education
Sheridan College 2005 — 2005
Certification, Project Management
Moscow State University of Economics, Statistics and Informatics (MESI) 1988 — 1993
Master Degree, Economics
Stericycle Communication Solutions April 2015 - Present
Quill.com August 2013 - April 2015
Quill Corporation March 2011 - August 2013
Quill Corporation/Medical Arts Press August 2006 - March 2011
Quill Corporation July 2004 - August 2006
Solomon Cooper Drugs 1999 - 2003
Skills
Spanish, Pop Culture, Editing, Blogging, Publications, Journalism, Merchandising, Social Media Marketing, Direct Marketing, Email Marketing, Social Media, Marketing Communications, Copywriting, Online Advertising, Advertising, Marketing, Marketing Strategy, Social Networking, Event Planning, Non-profits, Selling, Sales Management, Training, Cold Calling, Direct Mail, New Business Development, Sales Presentations, Online Marketing, Pricing, B2B, Salesforce.com, Product Marketing, Trade Shows, Sales, Customer Retention, Negotiation, Lead Generation, Multi-channel Marketing, Account Management, Direct Sales, Management, Customer Service
Education
Bradley University 1999 — 2003
Communications, Public Relations
Bradley University 1999 — 2003
Bachelor of Arts 2003, Communications & Public Relations
Bradley University 1999 — 2003
Communications, Public Relations
University of Granada 2002 — 2002
Bachelor of Arts (B.A.), Communication and Media Studies
Deerfield high school 1995 — 1999
edgewood
Stericycle Communication Solutions August 2015 - Present
Stella & Dot October 2014 - Present
Cakely October 2013 - Present
Stericycle Communication Solutions November 2012 - August 2015
Stericycle Communication Solutions December 2010 - November 2012
Standa Department Store July 2006 - August 2011
Skills
Call Centers, Customer Experience, Customer Satisfaction, Team Leadership, Customer Retention, Inbound Marketing, Sales, Training, Workforce Management, Contact Centers, Performance Management, Account Management, Microsoft Excel, Operations Management, Coaching, Leadership, Time Management, Leadership Development, Telemarketing, IVR, Human Resources, Process Improvement, Telecommunications, CRM, Recruiting, Employee Training, Salesforce.com, Lead Generation, Direct Sales, Team Building, Employee Benefits, Talent Acquisition, Contact Center..., Business Analysis, Outsourcing, Hiring, Management, Sales Operations, Sales Process, Interviews, Business Development, Networking, Avaya, Selling
Education
Concordia University 2014 — 2015
Graduate Certificate, Business Administration
Concordia University 2010 — 2014
Bachelor's degree, Sociology
Dawson College 2007 — 2009
DEC, Social Sciences
Stericycle Communication Solutions February 2015 - Present
Marketing Contractor November 2014 - Present
Nightingale Informatix Corporation June 2014 - November 2014
Nightingale Informatix Corporation October 2012 - May 2014
Nightingale Informatix Corporation June 2011 - October 2012
Chatelaine Magazine April 2008 - December 2010
Skills
Account Management, Marketing Strategy, Social Media Marketing, Online Advertising, Digital Marketing, Sales, Corporate Events, Coordinating Events, Advertising, Healthcare Information..., Sales Process, New Business Development, Marketing Communications, Management, Marketing, Sales Operations, Direct Marketing, Lead Generation, Sales Management, Strategic Partnerships, Competitive Analysis, Selling, Brand Development, Project Planning, Business Development, Salesforce.com, Strategy, Product Launch, Product Management, SEM, Email Marketing, Brand Management, Cold Calling, Marketing Management, Product Marketing, Integrated Marketing, Social Media, B2B, CRM, Direct Sales, Online Marketing, SaaS, SEO
Education
University of Ottawa 2003 — 2007
Bachelor of Commerce (B.Comm), Major, Marketing
Stericycle Communication Solutions August 2014 - Present
Stericycle Communication Solutions - NotifyMD April 2011 - August 2014
VHA, INC December 2008 - March 2011
SPHERIS, INC April 2007 - November 2008
National Accounts November 2006 - April 2007
Spheris April 2006 - April 2007
Spheris January 2005 - April 2006
Heartland Information Services January 2001 - January 2004
BFI Waste Services 1996 - 2003
BFI January 1995 - January 1999
Skills
Healthcare, Strategic Planning, New Business Development, Contract Negotiation, Account Management, Leadership, Sales, Sales Management, Business Development, Sales Operations, Management, Selling, Operations Management, Forecasting, Customer Service, Customer Retention, Outsourcing
Education
University of Maine 1980 — 1986
Business and Communications
University of Maine
B.A, Communications
University of Maine
Business Administration
Stericycle Communication Solutions July 1997 - Present
Sears Holdings Corporation June 1991 - December 1996
Skills
Customer Service, Sales, Salesforce.com, Sales Management, Program Management, Telecommunications, Call Centers, Sales Operations, Process Improvement, Team Building, Software Documentation
Education
Syracuse University 1995 — 1997
Marketing/Finance Mathematics
Stericycle Communication Solutions June 2015 - Present
Stericycle Communication Solutions August 2013 - May 2015
The Beryl Companies September 2012 - August 2013
The Beryl Companies May 2011 - September 2012
The Beryl Companies April 2001 - June 2011
Kevco, Inc September 1998 - April 2001
Skills
Crystal Reports, Process Improvement, VBA, Financial Analysis, Access, Healthcare Information..., Healthcare, Forecasting, Business Analysis, Business Intelligence, Call Centers, Change Management, Salesforce.com, Analysis, Visio, Training, CRM, Coaching, Software Documentation, Team Building, Business Process..., Vendor Management, Leadership, Data Analysis, Cross-functional Team..., Budgets, Executive Management, Healthcare Industry
Education
Texas Wesleyan University 1992 — 1994
BBA, Finance
Texas Christian University - M.J. Neeley School of Business 1990 — 1992
MapleZone March 2012 - Present
Goliath Technologies LP March 2015 - Present
Stericycle Communication Solutions April 2010 - March 2015
West Chester Rustin High School October 2009 - February 2013
West Chester Sport and Social Club June 2009 - October 2009
Skills
Email Marketing, Lead Generation, Marketing, Salesforce.com, Marketing Automation, Strategic Planning, Event Planning, Blogging, Leadership, Content Writing, Online Marketing, Strategy, Act-On Software, Marketing Communications, Time Management, Organizational..., Press Releases, Social Media Marketing, Call Centers, Account Management, Social Networking, Facebook, Sales, Public Relations, Sports, Customer Service, Team Building, Customer Satisfaction, Coaching, Social Media
Education
Lock Haven University of Pennsylvania 2005 — 2009
Bachelor of Science, Sport Administration
Stericycle Communication Solutions July 2014 - Present
Stericycle Communication Solutions March 2013 - Present
BerylHealth February 2012 - March 2013
University of Indianapolis August 2009 - May 2010
UPS January 2008 - August 2008
University of Indianapolis Athletic Development August 2007 - December 2007
US Department of Veterans Affairs May 2006 - August 2006
Skills
Event Planning, Marketing Communications, Sales, International Business..., Business Strategy, Coaching, Healthcare, New Business Development, Sports Marketing, Soccer, Basketball, Public Relations, Social Media, Marketing
Education
University of St Augustine for Health Sciences 2010 — 2011
Doctorate of Physical Therapy
University of Indianapolis - School of Business 2008 — 2010
MBA
University of Indianapolis
BS, Psychology
Stericycle Communication Solutions July 2012 - Present
JCPenney January 2005 - June 2012
JCPenney 2002 - 2005
Skills
Coaching, Team Building, Retail, Customer Service, Merchandising, Store Management, Inventory Management, Strategic Planning, Curriculum Design, Learning Management, Job Analysis, Business Strategy, Microsoft Office, Talent Development, Curriculum Development, Influential, PHR, Buying, Retail Management, Stores, Salesforce.com, Articulate Storyline, Learning Management...
Education
New Mexico State University 1982 — 1986
Bachelor of Business Administration (BBA), Finance
Stericycle Communication Solutions August 2014 - Present
Ninety9Thirty April 2007 - Present
TemboSocial July 2013 - July 2014
Novero July 2011 - September 2013
Ahenam Corporation April 2010 - June 2011
Enterprise Canada January 2010 - January 2011
DirectBuy of Toronto North August 2006 - August 2010
Skills
Graphic Design, Social Media, Photoshop, Photography, WordPress, InDesign, Illustrator, Marketing Strategy, Web Design, Marketing, New Media, Customer Service, Graphics, Project Coordination, Event Management, Layout, Event Photography, Social Media Marketing, Mobile Devices, Final Cut Pro, Mac OS, Integrated Marketing, Web Development, Corporate Branding, Product Development, User Interface, PC, DevExpress, Microsoft Office, Fashion Photography, User Interface Design, Wireframes, User Experience Design, User Experience, Mobile Design, Design Strategy, Digital Media, Logo Design, Multimedia, Mobile Applications, Product Marketing, Video
Education
Ryerson University 2007 — 2011
BFA, Image Arts - New Media
Albert Campbell C.I.
High School Diploma
Stericycle Communication Solutions 2015 - Present
Mercedes Benz of Chicago August 2014 - Present
Muller Honda March 2010 - July 2013
Parks Plumbing 2010 - 2013
Skills
Accounting, Office Administration, Program Management, Selling, Inventory Management, Account Management, Microsoft Excel, Automotive, Sales Operations, Sales Process, Leadership, Customer Service, Negotiation, Automobile, Automotive Aftermarket, New Business Development, Profit, Sales Management, Strategic Planning, Sales
Education
Pivot Point Beauty School-Chicago 2006 — 2007
Esthetics, Esthetics
Notre Dame High School 1994 — 1998
High school diploma, General
Argosy University Chicago
Associate's degree, Business management
Stericycle Communication Solutions August 2014 - Present
Stericycle Communication Solutions September 2008 - August 2014
Countrywide June 2006 - January 2008
etalk 1999 - 2006
Skills
VMware, Avaya, Salesforce.com, CTI, HIPAA, PCI DSS, Microsoft Office, Windows Server, Symon, Visio, Active Directory, Disaster Recovery, Troubleshooting, VMware ESX, Virtualization, Technical Support, Telephony, Software Documentation, Software Development, System Deployment, Quality Assurance, Cisco Call Manager, Cisco Technologies, Call Centers, Business Process..., Vendor Management, SharePoint, Hardware, Telecommunications, IT Operations, Integration, IVR, TCP/IP, Storage Area Networks, Compellent, Terminal Services, HP Server Hardware, Dell PowerEdge Servers, Dell Desktops, WebEx, Cisco Switches, Cisco Wireless, Juniper, Two-factor..., NICE, Remote Infrastructure..., vCenter, WSUS, Microsoft Exchange, IT Management
Education
Tarrant County College 1996 — 1999
Associate, Computer Science
Stericycle Communication Solutions May 2015 - Present
Morley March 2015 - May 2015
Morley September 2014 - March 2015
IDC Technologies, Inc. April 2014 - September 2014
Morley Companies, Inc. March 2013 - September 2013
Four Points by Sheraton June 2012 - September 2012
Skills
Hospitality, Food & Beverage, Front Office, Customer Service, Call Centers, Call Processing, Clerical Skills, Cpr Certified, EMD, Telephone Skills, Customer Satisfaction, Time Management, Data Entry, Social Networking, Social Media, Teamwork, Team Building, Public Speaking, Microsoft Word, Research
Education
Delta College 2010 — 2013
Biology/Biological Sciences, General
Swan Valley High School 2007 — 2010
High School Diploma
North Lake College
Associate of Science (A.S.), Biology, General
SiteLock April 2015 - Present
Lackawanna College May 2013 - Present
RubikQuest October 2014 - Present
Stericycle Communication Solutions July 2012 - April 2015
The Princeton Review February 2010 - January 2011
Maxim Healthcare Services February 2009 - March 2010
Community Health Systems April 2007 - January 2008
Skills
Recruiting, Leadership, Human Resources, Training, Customer Service, Public Speaking, Employee Relations, Marketing, Account Management, Talent Acquisition, Team Building, Onboarding, Applicant Tracking..., Interviews, Healthcare, Market Research, Project Management, Sales, Office Management, Customer Retention, Hiring, Budgets, Cold Calling, Sales Operations, Business Development, Resume Writing, Fundraising, Policy, B2B Marketing, Entrepreneurship, New Business Development, Investment Properties, Investments, Start-ups, Hospital Sales, Healthcare Management, Salesforce.com, Solution Selling, Sales Management, CRM, Sales Presentations, Direct Sales, Selling, SaaS, Lean Management, Six Sigma, Change Management
Education
Penn State University 2003 — 2008
Bachelor of Science (B.S.), Marketing/Marketing Management, General, 3.49/4.0
Wilkes University 2010 — 2012
Master of Business Administration (M.B.A.), International Business, Strategy, and Healthcare Finance, 3.51/4.0
Bankers Life and Casualty Client Services ManagerStericycleSeptember 2014 - Present
Stericycle Communication Solutions February 2013 - Present
Skills
Insurance, Health Insurance, Life Insurance, Disability Insurance, Term Life Insurance, Fixed Annuities, Underwriting, Long-term Care, Sales, Customer Service, Sales Management, Whole Life, Cold Calling, Retirement, Marketing, Team Building, Microsoft Excel, Microsoft Office, Training, Customer Satisfaction, Outlook, Recruiting, Microsoft Word, Salesforce.com, PowerPoint, Team Leadership
Education
Luzerne County Community College 2007 — 2009
Associate of Science (A.S.), Automobile/Automotive Mechanics Technology/Technician
Luzerne County Community College 2007 — 2009
Automotive Technologies
Feldman Wood Products Co. Inc. July 2012 - Present
The New York Hospital Medical Center of Queens(Queens Hospital Center) December 2014 - May 2015
Stericycle Communication Solutions May 2014 - February 2015
Target October 2008 - March 2012
Skills
Invoicing, Customer Service, Microsoft Office, Data Entry, Journal Entries, Administrative..., Time Management, Management, Inventory Management, Accounts Receivable, Healthcare, QuickBooks, Payroll, Budgets, Accounts Payable, Microsoft Excel, Outlook, Microsoft Word, Client Services, Training, Team Building, PowerPoint
Education
State University of New York College at Old Westbury 2014 — 2015
Bachelor's Degree, Public Health, Not Final
Nassau Community College 2012 — 2014
Associate's Degree, Health Studies, 2.99
Stericycle Communication Solutions October 2012 - Present
BerylHealth March 2011 - October 2012
McKesson September 2006 - March 2011
DePuy Spine January 2006 - September 2006
Hill-Rom August 2004 - January 2006
DePuy Spine February 2003 - August 2004
Novartis August 2001 - August 2002
Aidan Incorporated November 1999 - June 2001
Registered Nurse May 1995 - May 1999
Skills
Strategic Planning, Healthcare, Healthcare Information..., Process Improvement, Hospitals, Leadership, Team Building, Healthcare Management, Cross-functional Team..., Healthcare Industry, Clinical Development, Clinical Research, Nursing, Healthcare Consulting, Management
Education
MidAmerica Nazarene University 1992 — 1995
Bachelor's of Science - Nursing, Registered Nursing/Registered Nurse
Freelance Photographer: Self Employed June 2014 - June 2015
Stericycle Communication Solutions 2007 - 2014
AT&T 1999 - 2006
Skills
Customer Service, Healthcare, Call Centers, Healthcare Information..., Sales, Outlook, Data Entry, Hiring, Time Management, Sales Operations, Customer Retention, Customer Satisfaction, Hospitals, PowerPoint, Process Improvement, Vendor Management, Team Building, Leadership
Education
San Jose State University 2005 — 2006
Master's degree, Mass Communication/Media Studies
San Jose State University 2003 — 2005
Master's degree, Hispanic-American, Puerto Rican, and Mexican-American/Chicano Studies
San Jose State University 1999 — 2002
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Stericycle Communication Solutions May 2012 - Present
Access2Care January 2010 - May 2012
Skills
Sales, Customer Service, Microsoft Excel, Microsoft Office, Leadership, Project Management, Microsoft Word, PowerPoint, Strategic Planning, Marketing, Training, Team Building, Account Management, Sales Management, Quality Assurance
Education
ITT Technical Institute-Arnold 2008 — 2010
N/A, Criminal Justice and Corrections
Lindenwood University 2002 — 2004
N/A, Athletic Training/Trainer and Criminal Justice
Mehlville Senior High 1998 — 2002
High school diploma
Stericycle Communication Solutions October 2009 - Present
AmeriCorps St. Louis January 2009 - October 2009
McDonald's Corporation October 2006 - December 2008
State of Missouri January 2008 - May 2008
Kohl's Department Stores October 2003 - January 2008
Skills
Customer Service, Communication, HIPAA
Education
Truman State University 2004 — 2008
Bachelor’s Degree, History
Christian Highschool 2000 — 2004
High School
Stericycle Communication Solutions July 2015 - Present
American Taekwondo Association 2004 - Present
Stericycle Communication Solutions August 2011 - July 2015
Medvoice - NotifyMD - Stericycle April 1999 - August 2011
Skills
Healthcare Information..., EHR, HIPAA, Software Documentation, Databases, SQL, Troubleshooting, Disaster Recovery, Microsoft SQL Server, Agile Project Management, Business Analysis, Process Improvement
Education
University of Phoenix 2003 — 2005
Bachelor of Science (B.S.), Computer Science
University of Northern Colorado 1987 — 1991
Kinesiology
Stericycle Communication Solutions August 2014 - September 2015
1-800 We Answer Answering Service December 2013 - August 2014
TIL This Week with Amanda Seales February 2014 - July 2014
Bowie State University September 2010 - May 2013
C.O.R.E Campaign Team September 2010 - May 2011
Bowie State University- Campus Activities Board October 2009 - May 2010
Bowie State University September 2009 - May 2010
Bowie State University September 2009 - November 2009
Skills
Blogging, Final Cut Pro, Editing, Social Networking, Television, Sound, Screenwriting, Social Media, Public Relations, Event Planning, Event Management, Social Media Marketing, Public Speaking, Advertising, Press Releases, Video Production, Video Editing, Research, Facebook, WordPress, Radio, New Media, Digital Media, PowerPoint, Broadcast, Microsoft Office, Film Production, Leadership, Entertainment, Multimedia, Journalism, Newsletters, Video, Adobe Creative Suite, Broadcast Television, Videography, Mac, Audio Editing
Education
Bowie State University 2008 — 2013
Bachelor of Science (B.S.), Communications
Stericycle Communication Solutions June 2015 - Present
Watch Me Shine, Inc. February 2013 - May 2015
Watch Me Shine, Inc. May 2012 - February 2013
Watch Me Shine, Inc. January 2012 - May 2012
Pepino's Mexican Restaurants September 2011 - January 2012
Bangor Savings Bank June 2006 - June 2011
L.L.Bean August 2008 - December 2008
Phillips-Strickland House/Boyd Place April 2004 - September 2006
Bangor Savings Bank May 2005 - October 2005
Skills
Banking, Customer Service, Retail Banking, Microsoft Office, Microsoft Word, Microsoft Excel, Spreadsheets, PowerPoint, Procedure Development, Procedure Manuals, Account Reconciliation, Wire Transfers, Debit Cards, Events Coordination, Cash Handling Experience, Cashiering
Education
University of Maine at Augusta 2015 — 2017
Associate’s Degree, Liberal Studies - Pre-Medical Laboratory Technology Track, 4.0
University of Maine 1997 — 2006
Bachelor of Science (B.S.), Business Administration/Management Concentration
Bangor High School
Stericycle Communication Solutions December 2013 - Present
Progressive Insurance October 2010 - December 2013
SAY Security Group November 2003 - October 2010
Piqua High School / Perry High School August 2002 - November 2003
Skills
Property & Casualty..., Microsoft Office, Insurance, Customer Service, Leadership, Sales, Strategic Planning, Process Improvement, Team Building, Life Insurance, Sales Management, Business Analysis, Training, Microsoft Word, Account Management, Microsoft Excel, Vendor Management, Outlook, Liability, Management, Negotiation, Access, Employee Relations
Education
Ohio Northern University 1998 — 2002
Bachelor of Arts (BA), Education, Spanish
Duo-Fast Carolinas October 2014 - Present
Stericycle Communication Solutions March 2014 - October 2014
Target October 2008 - October 2014
Blockbuster January 2007 - August 2008
Maki of Japan June 2006 - July 2007
Duke Energy Corporation June 2006 - August 2006
Skills
Computer Hardware, Computer Repair, Computer Systems..., Bicycle Repair, Rock Climbing, Violin, A+ Trained, A+ Essentials, Computer Program, Typing, Customer Service, Customer Satisfaction, Sales, Sales Management, Microsoft Office
Education
Central Piedmont Community College 2006 — 2013
Ongoing, Computer Engineering
Phillip O. Berry Academy of Technology 2003 — 2007
High School Diploma, Computer Engineering
Stericycle Communication Solutions April 2015 - Present
Stericycle Communication Solutions August 2013 - April 2015
Stericycle Communication Solutions April 2012 - August 2013
Stericycle May 2009 - April 2012
AXA Advisors November 2008 - May 2009
Ameriprise Financial August 2007 - August 2008
Daily Vidette January 2006 - May 2007
Skills
Salesforce.com, Sales Operations, Call Center, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Sales, CRM, Forecasting, Strategic Planning, Contract Negotiation, Healthcare, Account Management, Customer Service, Leadership, Time Management, Call Centers, Management, Microsoft Office, Access, Training
Education
Roosevelt University 2011 — 2013
MBA, Marketing
Illinois State University 2003 — 2007
Bachelor of Science, Finance
University of the West of England 2006 — 2006
Marketing/Economics
Stericycle February 2014 - Present
Stericycle Communication Solutions July 2013 - February 2014
BerylHealth, a Stericycle Communication Solutions Company May 2012 - July 2013
BerylHealth October 2011 - December 2011
BerylHealth January 2011 - August 2011
BerylHealth June 2008 - January 2011
Spring Creek Barbeque May 2006 - September 2007
Skills
Advertising, Social Media, Digital Marketing, Wordpress, Public Relations, Strategic Communications, Social Media Marketing, Marketing, Brand Management, Copywriting, Graphic Design, SEO, Direct Mail, Microsoft Excel, Press Releases, Blogging, Direct Marketing, Salesforce.com, Training, Direct Mail Coordination, Constant Contact, MyEmma, Photoshop, InDesign, Dreamweaver, Illustrator, Hootsuite, WordPress
Education
University of North Texas 2008 — 2012
BA Journalism, Strategic Communications: advertising focus, marketing minor, Advertising, PR, Marketing, Integrated Marketing Communications, MarCom, Direct Marketing, 3.44 overall, 3.8 major
Tarrant County College 2009 — 2011
Fossil Ridge High School 2005 — 2008
Diploma
Stericycle Communication Solutions February 2014 - Present
CDW June 2013 - February 2014
Bankers Life and Casualty Company August 2012 - June 2013
AKIRA Chicago October 2011 - September 2012
Sound Bar Group February 2011 - June 2011
Forever 21 April 2008 - January 2011
Parallel October 2007 - April 2008
Forever 21 October 2005 - October 2007
Skills
Outlook, Human Resources, Inventory Control, Entertainment, Window Displays, Profit, Visual Basic, Retail, Trend Analysis, Store Management, Retail Sales, Social Media Marketing, Facebook, Loss Prevention, Social Networking
Education
Illinois Institute of Art 2008 — 2011
Bachelor of Arts (B.A.), Marketing/Marketing Management, General
Illinois Institute of Art 2008 — 2011
Bachelor of Arts, Marketing and Management
Robert Morris University 2007 — 2008
Stericycle Communication Solutions September 2014 - Present
Tiffany Furniture February 2013 - September 2014
The Place Furniture Plaza 2012 - 2013
The Place Furniture Galleries May 2002 - March 2010
Skills
Proficient in Microsoft..., Problem Solving, Organized Multi-tasker, Heavy Phones, Dependable Team Player, Office Management, Accounts Receivable, Customer Service, Customer Satisfaction, Process Scheduler, Account Reconciliation, Interviews, Management, Insurance, Telephone Skills, Analysis
Education
Suffolk County Community College 2010 — 2014
Franklin K. Lane High School
Stericycle Communication Solutions January 2015 - Present
TigerTel October 2010 - December 2014
TigerTel July 2008 - September 2010
Royal Thai Seafood Restaurant February 2004 - June 2008
Skills
Windows Server 2003, Windows Server 2008, Active Directory, Google Apps, Network Administration, Firewalls, Microsoft Infrastructure, Cisco IOS, Systems Administration, Telecommunications, Windows Server, Call Centers, Network Security, System Administration, VMware, Troubleshooting, Technical Support, Contact Centers, DHCP, IT Management, Servers, DNS, Microsoft Technologies, Switches, Microsoft Exchange, Networking, Hardware, Cloud Computing, Virtualization, Help Desk Support, Computer Hardware
Education
British Columbia Institute of Technology 2013 — 2017
Bachelor of Technology (B.Tech.), Technology Management
British Columbia Institute of Technology / BCIT 2006 — 2008
Diploma of Technical Studies, Network Systems Technician
Accenture Interactive, a part of Accenture Digital June 2015 - Present
Stericycle Communication Solutions May 2014 - April 2015
Stericycle Communication Solutions January 2013 - May 2014
Arkadin-ConferencePlus September 2010 - December 2012
USA Manufacturing Jobs Inc July 2007 - August 2010
Luxasia Pte Ltd June 2002 - July 2006
Saatchi & Saatchi February 1997 - June 2002
Datamatics Global Services Limited 1995 - 1997
Skills
SEM, Digital Marketing, Salesforce.com, PPC, Email Marketing, Social Media Marketing, Eloqua, Silverpop Engage, Integrated Marketing, CRM Integration, SEO, Product Marketing, Online Marketing, Web Analytics, E-commerce, Lead Generation, Marketing, Account Management, Strategy, Marketing Management, B2B, Product Management, Marketing Automation, Management
Education
DePaul University
Digital Marketing
Illinois Institute of Art
Web Content and Usability
University of Calcutta
Bachelor Degree, Science
Stericycle Communication Solutions July 2011 - Present
LDV Consultants July 2010 - October 2011
CBS Television Stations, New York, NY April 2007 - July 2010
Oxygen Network, New York, NY November 2006 - April 2007
Petry Media Corporation February 2006 - November 2006
Skills
Advertising, Online Advertising, Marketing, New Business Development, Account Management, Media Planning, Microsoft Excel, Advertising Sales, Social Media, Marketing Communications, Microsoft Office, PowerPoint, Microsoft Word, Microsoft SQL Server, Outlook, Salesforce.com, Photoshop, Premiere, Tumblr, Vimeo, Customer Service, Research, Healthcare, Market Research
Education
The New School 2014 — 2017
Master's Degree
Adelphi University 2003 — 2005
Bachelor of Arts (B.A.)
Nassau Community College 2001 — 2003
Associate in Arts
Stericycle Communication Solutions August 2014 - Present
1-800 We Answer September 2013 - August 2014
1-800 WE ANSWER September 2008 - September 2013
Spa Week Media Group December 2012 - March 2013
LUSH FRESH HANDMADE COSMETICS August 2012 - January 2013
Skills
Sales, Customer Service, Microsoft Office, Lead Generation, Online Lead Generation, Social Media Marketing, Editing, Social Media, Marketing, Business Development, Social Networking, Start-ups, New Business Development, Training
Education
The New School 2007 — 2009
BFA, Musical Theatre, Liberal Arts
American Musical and Dramatic Academy 2005 — 2006
Certificate, Musical Theatre
Stericycle Communication Solutions March 2011 - Present
TigerTel January 2010 - March 2011
TigerTel December 2005 - January 2010
TigerTel February 2004 - December 2005
TigerTel December 2000 - February 2004
Skills
Certified Salesforce..., Salesforce.com, Telecommunications, Call Centers, Account Management, Marketing, Technical Support, CRM, Management, Customer Service, Lead Generation, Call Center, Training, Inbound Marketing, Business Analysis, Customer Experience, Cloud Computing, Business Development, Outsourcing, Customer Support, IVR, Employee Training, Creative Problem Solving, Sales, ACD, Analysis, Direct Sales
Education
Kwantlen University College
Langara College
Avigilon September 2014 - Present
Stericycle Communication Solutions November 2011 - September 2014
Prestonwood Baptist Church August 2006 - May 2012
SuperMedia LLC November 2008 - November 2011
SuperMedia LLC May 2006 - October 2008
Avizion Technologies Group November 2004 - May 2006
IBM Global Services October 2002 - August 2004
PricewaterhouseCoopers Consulting November 1996 - October 2002
Sky Ranch May 1996 - August 1996
Management Consulting Services May 1995 - August 1995
Skills
Salesforce.com, Cloud Computing, ETL, Oracle, Integration, Agile Methodologies, Scrum, Software Development, PL/SQL, Unix, Crystal Reports, Salesforce.com..., Data Modeling, Analysis, Analytics, Leadership, CRM, SDLC, Management
Education
The University of Texas at Dallas 2004 — 2009
MBA, Finance
Texas A&M University 1991 — 1996
Bachelor of Business Administration, Business Analysis
Lake Highlands High School 1987 — 1991
Stericycle Communication Solutions February 2012 - Present
TigerTel April 2008 - February 2012
Skills
Workforce Management, Call Center, Recruiting, Performance Management, Coaching, Contact Centers, Employee Relations, Customer Experience, Customer Service, Training, Salesforce.com, New Hire Orientations, Business Analysis, IVR, Analysis, Inbound Marketing, Operations Management, Call Centers, Account Management, Technical Support, Customer Satisfaction, Process Improvement, Direct Sales, Human Resources, Employee Engagement, CRM, Time Management, Telecommunications, Management, Telemarketing, Outsourcing, Team Building, Team Leadership, Change Management, Leadership, Business Development, Hiring, Employee Training, Customer Retention, Lead Generation, Sales Process, Leadership Development, Sales Operations, BPO, Sales, Telephony
Education
Nova Scotia Community College
Stericycle Communication Solutions April 2015 - Present
Stericycle March 2013 - March 2015
Quill.com, a division of Staples February 2011 - February 2013
Quill.com, a division of Staples May 2009 - January 2011
Quill.com, a division of Staples October 2008 - May 2009
Blush Promotions/312 Events February 2007 - October 2008
Blush Promotions/312 Events September 2006 - February 2007
Blush Promotions/312 Events April 2006 - September 2006
Skills
Sales Presentations, Direct Marketing, Event Planning, Event Marketing, Customer Acquisition, Customer Retention, Team Building, Team Management, Training & Development, Product Launch, Sales Management, Direct Sales, Inside Sales, Vertical Marketing, Fashion Design, Fashion Marketing, Solution Selling
Education
International Academy of Design and Technology-Chicago
Bachelor of Fine Arts (BFA), Fashion/Apparel Design
Interim HR Consulting May 2014 - Present
Stericycle Communication Solutions October 2013 - May 2014
Trustwave January 2011 - October 2013
MWH Americas, Inc. June 1998 - January 2011
Skills
AAP, Talent Management, Employee Relations, EEO, Compensation, HRIS, Performance Management, Organizational..., Policy, Mergers, Benefits, Succession Planning, Leadership Development, Talent Acquisition, Change Management, Compliance, Team Building, Employee Engagement, Workforce Planning, Strategic Planning, Employment Law, Coaching, Onboarding, Mentoring, Deferred Compensation, Employee Benefits, Mergers & Acquisitions, HR Policies, Human Resources, Training, Personnel Management, Applicant Tracking..., Organizational Design, Benefits Administration, Compensation & Benefit, Organizational..., HR Consulting, Interviews, New Hire Orientations, Employee Training, Compensation, Leadership, Management, Recruiting, Strategy
Education
Lewis University
Bachelor of Arts (B.A.), Business Administration, Human Resources
StackWave June 2015 - Present
Stericycle Communication Solutions December 2013 - June 2015
Stericycle September 2009 - December 2013
Stericycle Inc. April 2007 - October 2009
BTE Software January 2007 - March 2007
TicketsNow.com January 2004 - January 2007
Skills
WCF, .NET, ASP.NET, Microsoft SQL Server, Silverlight, Software Development, SDLC, T-SQL, Architecture, Web Services, LINQ, Stored Procedures, C#, Business Analysis, Visual Studio, SQL, TFS, Software Design, Database Design, Web Development, Enterprise Architecture, Visio, Requirements Analysis, ASP.NET MVC, Architectures, Quality Center, BizTalk, SOA, Application Architecture, IIS, AJAX, ASP, ADO.NET, Web Applications, SQL Server, Data Integration, Databases, Application Development, Mobile Programming, Windows Mobile, .NET Compact Framework, SQL CE, Pocket PC, Teaching, Leadership
Education
Devry University - Dupage 2004 — 2016
CIS, Computer Science
Lawrence Technological University 2001 — 2003
BS, Computer Science
Stericycle Communication Solutions September 2013 - Present
Stericycle May 2012 - Present
Stericycle March 2011 - June 2012
Stericycle March 2009 - March 2011
Dean Foods October 2007 - March 2009
CDW July 2005 - October 2007
W.W. Grainger 1996 - 2004
Skills
Business Intelligence, Data Warehousing, Business Analysis, Enterprise Architecture, Management, .NET, Microsoft SQL Server, ETL, Data Management, SSIS, SQL, SharePoint, SDLC, Data Modeling, IT Strategy, Database Design, Process Improvement
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2001 — 2004
MS, MIS
Indiana University Bloomington 1988 — 1993
BA, History
Stericycle Communication Solutions July 2008 - Present
Education
University of Texas at Arlington - B.B.A.
B.B.A, Business Administration, Management and Operations
Stericycle Communication Solutions 2015 - Present
Stericycle Communication Solutions 2013 - March 2015
BerylHealth 2005 - 2013
Sante' Pediatric Services 2002 - 2005
National Telemanagement Corporation 1998 - 2002
CNET 1993 - 1997
Micronyx Pty Ltd 1990 - 1993
Proscape Maintenance 1988 - 1990
Texas Liftoff Inc 1987 - 1988
Deloitte Consulting 1984 - 1986
Skills
Healthcare, Corporate Finance, Operations Management, Marketing Strategy, Business development, Transition Management, Mergers, Organizational..., Leadership Mentoring, Business Strategy, Investor Relations, Strategic Planning, Budgeting, Strategy Development, Process Improvement, Contract Negotiations, Mentoring, Financial Analysis, Team Building, Employee Relations, Customer Relations, Coaching, Forecasting, Financial Management, Leadership Development, Change Management, Business Planning, Excel, Analysis, Compliance, Negotiation, Business Analysis, Executive Management, Organizational..., Accounting, Due Diligence, Strategy, Budgets, Management, Human Resources, Leadership, Training, Customer Service, Mergers & Acquisitions, Management Consulting, Telecommunications, Vendor Management, Healthcare Industry, Cross-functional Team..., Sales
Education
MBA, CPA, CGMA, Stagen Integral Leadership Program 2011 — 2012
Southern Methodist University - Cox School of Business 1983 — 1984
MBA, Finance, Marketing
Abilene Christian University 1979 — 1983
BBA, Accounting
Stericycle Communication Solutions July 2014 - Present
Mantan Electric Corporation January 2011 - July 2014
Nekison Engineering and Contractors Ltd January 2010 - September 2013
Nekison Engineering and Contractors Ltd. January 2010 - June 2010
Pizza Pizza August 2006 - December 2008
Fine Cotton Factory Inc December 2005 - July 2006
Sahyog Traders August 2003 - October 2004
Skills
Quickbooks, Bookkeeping, Accounting, Accounts Payable, QuickBooks, Accounts Receivable, Payroll, Invoicing, Financial Statements, Journal Entries, Account Reconciliation, Tax, Bank Reconciliation, Microsoft Office, Microsoft Excel
Education
Certified General Accountants of Ontario
Accounting and Finance
George Brown College 2008 — 2009
Post Graduate Diploma, International Business Management
George Brown College 2005 — 2005
Post Graduate Certificate in Business Management, Business
George Brown College 2005 — 2005
Post Graduate Diploma, Business Management 2005
Gujarat University 2000 — 2003
B.COM, Advanced Accountancy
Gujarat University 2000 — 2003
Bachelor of Commerce, Advanced Accounting 2003
Stericycle Communication Solutions March 2012 - Present
Scrimmages Restaurant Inc. November 2006 - February 2012
1492 Hospitality Group April 1995 - August 2005
Skills
Restaurants, Customer Service, Microsoft Office, Food, Social Media, Salesforce.com, Digital Photography, Access, Team Building, Customer Satisfaction, Strategic Planning, Digital Marketing, Competitive Analysis, Product Marketing, Social Media Marketing, Network Security, Lead Generation, Budgets, Microsoft Excel, Social Networking, Sales, Call Centers, Sales Management, Direct Sales, New Business Development, Management, Marketing, Telecommunications, Online Marketing, Account Management, B2B, Leadership, Marketing Strategy, Customer Retention
Education
Montgomery County Community College 1981 — 1983
Jenkintown HS
Health Fidelity November 2014 - Present
The Growth Partner Group May 2007 - Present
Stericycle Communication Solutions October 2012 - November 2014
The Beryl Companies (Acquired by Stericycle Inc.) August 2011 - October 2012
Beryl Patient Experience, The Beryl Companies May 2010 - November 2011
H5 April 2007 - April 2010
McKesson Provider Technologies 2006 - 2007
McKesson Automation 2000 - 2007
McKesson 1999 - 2007
Skills
Strategy, Healthcare Industry, Team Building, Strategic Planning, Process Improvement, Healthcare, Customer Retention, Management
Education
St. Mary's College of Maryland 1985 — 1989
BS, Political Science
Stericycle Communication Solutions February 2014 - Present
Bright Horizons March 2005 - Present
Bright Horizons 2005 - Present
Deerfield Healthworks 2001 - 2003
Hewitt Associates August 1996 - October 2002
Skills
Health, Customer Service, Coaching, 401k, Pensions, Insurance, Customer Relations, Excel, Call Center, Microsoft Office, Word, PowerPoint, Public Speaking, Employee Relations, Benefits Administration, Teaching, Administration, Team Building, Organizational..., Microsoft Word, Human Resources, Project Management, Leadership Development, Strategic Planning, Training, Workshop Facilitation, Process Improvement, Instructional Design, Data Entry, Customer Satisfaction, Leadership, Budgets, Vendor Management, Management Consulting, Sales, Operations Management, Data Analysis, Cross-functional Team..., Change Management, Technology Integration, Outlook, Negotiation, Project Planning, Talent Management, Quality Assurance, Account Management, Research, Management, Team Leadership, Staff Development
Education
Northern Illinois University 1985 — 1990
BS, Human and Family Resources
Deerfield High School 1981 — 1985
Stericycle Communication Solutions July 2000 - Present
Ives & Associates July 1997 - November 1997
CheckFree Corporation December 1995 - June 1997
Skills
Human Resources, Training, Recruiting, Customer Service, Employee Training, Call Centers, New Hire Orientations, Interviews, Process Improvement, Team Building, Policy, Leadership, Employee Relations, Coaching, Team Leadership, Salesforce.com, Performance Management, Customer Satisfaction, Vendor Management, Customer Retention
Education
Taylor University 1992 — 1995
Bachelor of Arts Degree, Psychology
Stericycle Communication Solutions January 2002 - Present
Education
Indiana University Bloomington
Stericycle Communication Solutions 2014 - Present
CVS Caremark 2007 - 2014
CVS Caremark 2000 - 2007
CVS Caremark 1999 - 2000
United Airlines 1988 - 1999
Skills
IT Strategy, Information Technology, Leadership, SDLC, IT Management, Vendor Management, Disaster Recovery, Process Improvement, Business Analysis, Enterprise Architecture, Visio, SharePoint, Project Portfolio..., Business Intelligence, Project Management, Integration, Project Delivery, Team Leadership, Web Applications, Employee Engagement, Business Process..., Collaboration, Program Management, Pharmacy Benefit..., Software Development, Software Engineering, J2EE Application..., Craft Beer
Education
Northern Illinois University - College of Business 1989 — 1993
MBA, Management Information Systems specialization
Northern Illinois University 1982 — 1988
BS, Computer Science and Sociology
John Domanski and The Daydreamers February 2015 - Present
The Robertson Holdings Company, Inc. January 2015 - Present
Stericycle Communication Solutions July 2012 - Present
MilwaukeeBusinessOpportunities.com January 2010 - Present
Intrepid Innovations, Inc. November 2007 - December 2013
Patch.com March 2011 - October 2011
Muskego Chronicle October 2007 - November 2010
Skills
Journalism, Online Journalism, Online News, Online Marketing, Press Releases, Copywriting, SEO copywriting, Press Contact, Search Engine Submission, Keyword Analysis, Keyword Research, Link Building, Blog Marketing, Entertainment Journalism, Business Profiles, Human Interest, Community Journalism, Social Media Marketing, Social Media Development, Published Author, Online Advertising, Social Media, Search Analysis, SEO, Content Management, Facebook, Google Adwords, Interviews, Web Content Management, Politics, YouTube, Entrepreneurship, Business, Feature Articles, Entertainment, Content Strategy, Web 2.0, Web Content, Social Media Measurement, Web Analytics, Email Marketing, Website Development, Web Marketing, Facebook Marketing, Mobile Marketing, WordPress, Blogging, Social Networking, Lead Generation, New Media
Education
Cardinal Stritch University 2015 — 2018
Doctor of Philosophy (Ph.D.), Leadership
Cardinal Stritch University 2011 — 2013
MSM, Master's of Science in Management
Cardinal Stritch University 2001 — 2007
B.A., Political Science, Philosophy, Sociology, Integrated Leadership
Muskego High School 1997 — 2001
Diploma
Stericycle Communication Solutions July 2011 - Present
The Beryl Companies April 2009 - July 2011
The Beryl Companies July 2008 - April 2009
The Beryl Companies June 2001 - July 2008
The Beryl Companies May 2000 - June 2001
The Beryl Companies September 1999 - May 2000
The Beryl Companies August 1998 - September 1999
Skills
SFDC, Process Improvement, Quality Assurance, Software Documentation, Resolving Issues, Business Analysis, Call Centers, Team Building, Training, Requirements Analysis, Management, CRM, Performance Management, Team Leadership, Coaching, Customer Service, Conflict Resolution, Collaborative Problem..., Healthcare, Performance Improvement, Business Process..., Organization &..., Meet Deadlines, Healthcare Industry, Databases, SharePoint, Collaboration, Oral & Written..., Supporting Others, Exceptional Listener, Motivation, Healthcare Information..., Call Scripter, Troubleshooting, Cross-functional Team..., Account Management, Business Intelligence, Coaching Staff, Identifying Issues, Investigating Solutions, Leading Diverse Teams, Motivating Others, Meeting deadlines, Interviews, Defining Performance..., Timely Decision Making, Thorough Research, Adapting to New..., Learning New Concepts, Organizational...
Education
Texas Wesleyan University
Music
Stericycle Communication Solutions August 2013 - Present
Beryl Health July 2002 - Present
Yale New Haven Health 1999 - 2002
Egleston Children's Hospital at Emory University 1993 - 1998
Bausch & Lomb Oral Care Division 1990 - 1993
Skills
Return on Marketing..., Revenue Reconciliation, Hospital Strategic..., Marketing and..., Call Center Development, Marketing & Strategic..., Physician Relations, Professional..., Problem Solving, Issue Resolution, Marketing, Strategic Planning, Hospitals, Leadership Development, Call Centers, Strategy, Account Reconciliation, Leadership, Event Planning, CRM, Healthcare Industry, Training, Change Management, Process Improvement, Healthcare, Social Media, ROMI, Team Building, Data Analysis, Cross-functional Team..., Salesforce.com, Vendor Management, Account Management, Coaching, Customer Service, Executive Management, Healthcare Consulting, Healthcare Information..., Market Research, Organizational..., Managed Care, Operations Management, Management, Program Management, Sales Operations, Contract Negotiation
Education
Hood College
University of Delaware
Bachelor of Sciences, Human Resources
Stericycle Communication Solutions July 2015 - Present
Stericycle Communication Solutions April 2005 - Present
Stericycle October 2009 - March 2011
Stericycle April 2005 - October 2009
OfficeMax formerly Boise Cascade 1998 - 2004
Boise Cascade 1995 - 2004
Skills
Sales, Selling, Customer Retention, Salesforce.com, Sales Operations, Cold Calling, Account Management, Call Center, Customer Satisfaction, CRM, New Business Development, Business Development, Process Improvement, Vendor Management, Team Building, Forecasting, Solution Selling, Operations Management, Direct Sales, Strategic Planning, Team Leadership, Call Centers, Negotiation, Marketing, Marketing Strategy, Customer Experience, Recruiting, Contract Negotiation, Direct Marketing, Competitive Analysis, Training, Cross-functional Team..., Healthcare, Sales Presentations, Lead Generation, Leadership, Coaching, P, Leadership Development, Change Management, Talent Acquisition, Performance Management, Customer Service, Executive Management, Pricing, Strategy, Key Account Management, Start-ups, P&L Management, Product Marketing
Education
University of Phoenix
Bachelor of Business Administration (BBA)
Illinois Valley Community College 1989 — 1992
Practical Nursing, Vocational Nursing and Nursing Assistants
Stericycle Healthcare Compliance Solutions July 2015 - Present
Stericycle Communication Solutions August 2014 - July 2015
Stericycle Communication Solutions November 2013 - August 2014
Stericycle Communications Solutions April 2013 - November 2013
Stericycle November 2011 - March 2013
Stericycle March 2010 - November 2011
Stericycle July 2008 - March 2010
Stericycle June 2007 - July 2008
Stericycle June 2006 - June 2007
Stericycle November 2005 - June 2006
Skills
Process Improvement, CRM, Project Management, Visio, SharePoint, Management, Business Analysis, Software Documentation, Healthcare, SDLC, Operations Management, Infrastructure, Strategic Planning, Vendor Management, Team Building, Cross-functional Team..., Disaster Recovery, Change Management, Contract Negotiation, Leadership, Account Management, IT Management, Integration, Troubleshooting, Salesforce.com, Program Management, IT Operations, Data Analysis, Business Intelligence, IT Strategy, Technical Support, Training, PMP, Business Process..., Team Leadership, Customer Satisfaction, Telecommunications, Budgets, Microsoft Word, PowerPoint, Microsoft SQL Server, Microsoft Excel
Education
Augustana College 2000 — 2004
Bachelors of Science, Computer Science and Management Information Systems
Augustana College
unemployed - Looking for a new challenge July 2014 - Present
Stericycle Communication Solutions February 2014 - July 2014
unemployed - Looking for a new challenge September 2013 - February 2014
Xerox Commercial Solutions August 2010 - September 2013
Sun Journal August 2009 - August 2010
L.L.Bean October 2006 - August 2009
Skills
Customer Service, Customer Satisfaction, Sales, Time Management, Microsoft Office, Leadership, Microsoft Excel, Data Entry, Microsoft Word, Access, Retail, PowerPoint, Management, Team Leadership, Team Building, Teamwork, Marketing
Education
Central Maine Community College 2010 — 2013
Associate's degree, Business Administration
Southern Maine Community College 2000 — 2001
No, Emergency Medical & Fire Science
Brunswick High School 1995 — 1997
Diploma, College Prep
Pine Tree Academy 1991 — 1996
Stericycle Communication Solutions December 2010 - Present
London Drugs June 2010 - September 2010
Acer/ VANOC January 2010 - March 2010
Universal Learning Institute September 2009 - December 2009
Teck Resources Limited August 2008 - December 2008
Kwantlen Polytechnic University January 2008 - June 2008
Minoas Restaurant May 2006 - June 2007
Skills
Windows, Troubleshooting, Leadership, Technical Support, Active Directory, Project Planning, Windows Server, Computer Hardware, Help Desk Support, Networking, Time Management, System Administration, Software Installation, Call Centers, Customer Service, Management, Microsoft Exchange, Microsoft Office
Education
Kwantlen Polytechnic University 2007 — 2009
Bachelor of Technology in I.T., Information Technology
British Columbia Institute of Technology 2006 — 2009
Certificate, Network Administration and Design
Universal Learning Institute
Certificate, Computer
Stericycle Communication Solutions February 2014 - Present
TigerTel May 2012 - Present
ADP September 2010 - June 2012
TeleTech July 2009 - August 2010
TEKsystems September 2008 - December 2008
Atlantic Canada Opportunities Agency July 2008 - September 2008
Fishermen and Scientists Research Society May 2005 - September 2007
Skills
Customer Service, Technical Support, Data Analysis/Management, Management, Marketing, ADP Payroll, Payroll Software, Payroll Administration, Apple Macintosh, Web Design, Digital Photography, Music Production, DJ, Business Strategy, SEO, Copywriting, Digital Copywriting, Contact Centers, Call Centers, Mac, Salesforce.com, Sales, CRM, Customer Experience, Telemarketing, Inbound Marketing, Analysis, Networking, Human Resources, B2B, Training, Customer Retention, Social Media, Payroll
Education
Dalhousie University 2003 — 2008
Bachelor of Management, Business, Management, Marketing, and Related Support Services, 3.39 GPA
Westisle Composite High School
Stericycle Communication Solutions January 2015 - Present
TigerTel September 2010 - December 2014
Bed Bath & Beyond May 2010 - September 2010
Indigo May 2006 - April 2010
Gap Inc. July 2004 - December 2005
Gap Inc./Old Navy February 2002 - June 2004
Education
Simon Fraser University
BBA, Marketing
UniFirst Corporation May 2015 - Present
Stericycle Communication Solutions October 2013 - Present
ZocDoc January 2013 - September 2013
Ricoh America’s May 2011 - December 2012
Intersport May 2010 - August 2010
Skills
Facebook, Leadership, Marketing, Advertising, Management, Social Media Marketing, Sales, Salesforce.com, Sales Process, Sales Presentations, Selling, Social Networking, Direct Sales, Sales Operations, Cold Calling, Account Management, B2B, Market Research, Lead Generation, Competitive Analysis, New Business Development, Solution Selling, Time Management, Marketing Communications, Strategy, Email Marketing, Marketing Strategy, Teamwork
Education
St. Ambrose University 2007 — 2011
Bachelor of Arts, Marketing
Stericycle Communication Solutions December 2013 - Present
Freelance makeup artist 1999 - Present
Restaurant.com April 2013 - July 2013
Restaurant.com June 2012 - April 2013
Lou Malnati's Taste of Chicago October 2009 - January 2010
MAC Cosmetics November 2007 - February 2009
Francesca's Collections May 2006 - November 2007
B96 MMTD April 2005 - July 2006
Skills
Sales, Retail, Event Planning, Event Management, Marketing, Sales Management, Project Management, Cosmetics, Makeup Artistry, Customer Service, Office Administration, Project Planning, Visual Merchandising, Merchandising, Creative Direction, Team Leadership, Client Education, Skin Care, Beauty Industry, Bridal Showers, Social Networking, Social Media, Styling, Customer Retention, Leadership, Salons, Stage Make-up, Photo Shoots, Social Media Marketing, Eye for Details, Boudoir, Training, Fashion, Account Management, Management, Microsoft Office, Team Building, Employee Training, Interviews
Education
Harper College 2004 — 2006
Stericycle Communication Solutions January 2014 - Present
Stericycle July 2012 - January 2014
Stericycle December 2010 - June 2012
Skills
Cold Calling, Sales Management, Strategic Planning, Selling, Sales Process, Contract Negotiation, Team Building, Negotiation, Selling Skills, Process Improvement, Solution Selling, Market Development
Education
Loyola University of Chicago
Bachelor of Arts (B.A.), Communication and Media Studies
Stericycle Communication Solutions February 2015 - Present
Stericycle Communication Solutions (Formerly TigerTel Communications) October 2012 - February 2015
CANADA SINO EDUCATION EXCHANGE CENTRE October 2011 - July 2012
George Ford Sun January 2011 - September 2011
The Real Canadian Superstore 2008 - 2011
SFU Peer Programs September 2009 - August 2010
Skills
Resume Writing, Public Speaking, Interviews, Cover Letters, Microsoft Excel, Microsoft Office, PowerPoint, Marketing Communications, Payroll, Team Building, Workshops, Customer Service, Job Search, Event Planning, Social Media, Organizational..., Onboarding, Employee Relations, Recruiting, Project Management, Training, Team Leadership, Leadership
Education
Simon Fraser University 2005 — 2010
BBA, Human Resource Management; Psychology
Stericycle Communication Solutions July 2008 - Present
Skills
Contract Negotiation, Call Center, Social Networking, Lead Generation, Salesforce.com, Telecommunications, Account Management, Call Centers, Customer Service, Sales Process
Education
Northern Kentucky University
Bachelor of Music, Performance
Stericycle Communication Solutions November 2013 - Present
Stericycle Communication Solutions May 2012 - November 2013
Stericycle December 2010 - April 2012
Stericycle March 2009 - December 2010
Stericycle November 2007 - February 2009
Stericycle May 2005 - October 2007
National Notification Center November 2002 - May 2005
Skills
Networking, Disaster Recovery, VoIP, Vendor Management, Process Improvement, Healthcare, Project Management, Visio, Business Analysis, Team Building, Software Documentation, Leadership, Cross-functional Team..., Management, Operations Management, Contract Negotiation, CRM, Change Management, Wireless, Customer Service, Telecommunications, Customer Satisfaction, Strategic Planning, Account Management, SaaS, Salesforce.com, Call Centers, IT Operations, System Administration, Integration, Training, Troubleshooting, Cloud Computing, Team Leadership, Security, Data Center, Program Management, SharePoint, Wireless Networking, Technical Support, Solution Selling, IT Management, Telephony, IT Strategy, VMware, Avaya, Business Intelligence, Enterprise Software, Strategy, Virtualization
Education
Boston College 1993 — 1994
M.A., US Government
Ural State University named after A.M.Gorky 1986 — 1991
B.A., Political Science
Stericycle Communication Solutions April 2008 - Present
Frontier Communications June 1989 - April 2008
Skills
Salesforce.com, Customer Service, Call Center, Call Centers, Team Leadership, Customer Experience, Customer Retention, Customer Satisfaction, Vendor Management, Account Management, Telecommunications, Team Building, Troubleshooting, Technical Support, Networking, VoIP, Management, CRM, Operations Management, Process Improvement, Sales Process, Software Documentation, Solution Selling, Workforce Management, Direct Sales, Sales, Training, Telephony, Leadership, Project Management, Time Management, Selling, Contract Negotiation, Lead Generation, New Business Development, Sales Management
Education
Carnegie Mellon University 1985 — 1989
BS, Psychology, Public Policy & Management
PayPal December 2014 - Present
Marriott Guest Experience Supervisor February 2014 - Present
Stericycle Communication Solutions October 2011 - February 2014
elove October 2009 - September 2011
kgb October 2006 - October 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Customer Satisfaction, Quality Assurance, Outlook, Office Management, English, Windows, Research, Public Speaking, Budgets, Internet, 10 Key, Social Media, Proofreading, Photoshop, Typing, Vendor Management, Telephone Skills
Education
University of Phoenix
any 2012 - 2015
Stericycle Communication Solutions 2012 - 2015
Edge Teleservices January 2005 - June 2010
Edge Teleservices January 1994 - January 2005
Alert Communications January 1975 - January 1993
Skills
Customer Service, Management, Training, Project Management, Sales, Strategic Planning, Budget, Operations Management, Account Management, Budgets, Call Centers, Customer Satisfaction, New Business Development, Performance Management, Process Improvement, Program Management, Quality Assurance, Sales Management, Salesforce.com, Team Building, Telecommunications, Call Center..., Customer Retention, Leadership, Vendor Management
Education
Pasadena City College
several Business and Mgt
Stericycle Communication Solutions August 2014 - Present
Spectrum Communication Services, Inc. April 2014 - August 2014
Burczyk Creative Group March 2011 - November 2013
Novo1 February 2003 - March 2011
JCP Logistics February 2001 - April 2002
Skills
Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Media Editor Pro, Microsoft Word, PowerPoint, Customer Service..., Illustrator, InDesign, Photoshop, Publications, Graphic Design, Advertising, Logo Design, Pre-press, Flyers, Graphics, Customer Service, Adobe Creative Suite, Training
Education
Waukesha County Technical College 2010 — 2011
Associate's degree, Commercial and Advertising Art
Milwaukee Area Technical College 1979 — 1981
Associate's Degree, Commercial Art
Stericycle Communication Solutions April 2011 - Present
Stericycle April 2011 - Present
Wendy's of Bloomington August 2007 - April 2010
RED Distribution 2007 - 2007
Skills
Management, Customer Service, Microsoft Office, Time Management, Leadership, Customer Satisfaction, Teamwork, Inventory Management, Training, Catering
Education
Belmont University 2005 — 2007
B.B.A., Business- (music business emphasis)
Stericycle Communication Solutions September 2012 - Present
Education
University of Phoenix 2011 — 2013
High School
University of Toronto at Scarborough 2008 — 2012
Stericycle Communication Solutions July 2012 - Present
TigerTel December 2008 - July 2012
BRISKAL Systems Ltd November 2005 - October 2008
Skills
VB.NET, Troubleshooting, ASP.NET, Microsoft SQL Server, IVR, Visual Studio, Crystal Reports, SSIS, Visual C#, Workforce Management, Windows Server, Call Centers, Visual Basic, Technical Support, Analysis, XML, Visio, MySQL, .NET, Windows, Telecommunications, VBScript, Microsoft Technologies, Customer Experience, CSS, Active Directory, ADO.NET, Networking, C#, JavaScript, Business Analysis, Software Installation, Contact Centers, Network Administration, Project Management, HTML, Team Leadership
Education
DeVry Institute of Technology 1997 — 2000
BSc, Computer Sciences
Medline Industries, Inc. June 2015 - Present
Stericycle Communication Solutions February 2014 - June 2015
Stericycle, Inc September 2008 - February 2014
FWC Management Company 2012 - 2013
Fedler Photographic Studio September 2006 - August 2008
VHT (Video Home Tours) April 2006 - September 2006
State Financial Bank/Associated Bank January 2002 - March 2006
FYE (For Your Entertainment) January 2000 - January 2002
Skills
HRIS, Applicant Tracking..., Onboarding, Talent Acquisition, Recruiting, Employee Relations, Sourcing, Human Resources, Employee Benefits, Leadership, HR Policies, Time Management, Sales, Management, Training, Interviews, Temporary Placement, Customer Service, Screening, Healthcare, Process Improvement, New Hire Orientations, Cold Calling, Staffing Services, Change Management, Background Checks, College Recruiting, Personnel Management, Team Building, Screening Resumes, Hiring, Performance Management, Employee Training, Resume Writing, Payroll, Contract Recruitment, Temporary Staffing, Behavioral Interviewing, Full-life Cycle..., Outlook, Building Relationships, Networking, Permanent Placement, Call Centers, Interviewing Skills, Corporate Recruiting, Relationship Building
Education
Columbia College Chicago 2004 — 2006
Bachelors, Photography/Communications
Western Illinois University 2002 — 2006
College of Lake County 2002 — 2004
Liberal Arts Associate
Barclaycard March 2015 - Present
Stericycle Communication Solutions September 2013 - March 2015
McDonald's Corporation April 2013 - September 2013
McDonald's Corporation May 2012 - April 2013
Skills
Customer Service, Social Media, Professional Phone..., Credit Cards, Public Relations, Written Communication, Medical Terminology, Health Insurance, Microsoft Word, Microsoft Office, PowerPoint, Social Networking, Research, Editing, Teamwork, Microsoft Excel, Facebook, Blogging
Education
Post University 2014 — 2016
Human Services/Sociology, Human services, Health and community services
University of Maine at Farmington 2011 — 2013
Psychology, Counseling Psychology
Fall Mountain Regional High School 2008 — 2011
High School Diploma
Stericycle Communication Solutions March 2015 - Present
Manulife Financial November 2013 - March 2015
Manulife Financial September 2012 - October 2013
Aon Hewitt October 2011 - May 2012
MAXIPHONE April 2010 - February 2011
Groupe Adecco France October 2009 - December 2009
Groupe Adecco France December 2008 - March 2009
MAXIPHONE 2003 - 2008
Skills
Recruiting, Human Resources, Talent Acquisition, Employee Relations, HR Consulting, Performance Management, Technical Recruiting, HR Policies, Recruitment Advertising, Talent Management, Microsoft Excel, Customer Service
Education
Université Paris X Nanterre 2008 — 2009
Master I, Industrial Psychology and Ergonomics
Université de Picardie Jules Verne (Amiens) 2004 — 2007
Bachelor's degree, Psychology
Stericycle Communication Solutions October 2013 - Present
Sanford Brown College March 2012 - Present
Checker's November 2010 - April 2012
Pizza Hut September 1989 - November 2010
Pizza Hut September 1989 - November 2009
Henry Ford Health System March 2003 - December 2006
Skills
Vital Signs, Patient Education, Medicine, Medical Billing, Medical Coding, Customer Service
Education
Keiser Career College-Jacksonville 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Forensics
Sanford Brown College 2012 — 2013
Medical Insurance Specialist/Medical Biller
Ross Medical Training Center 2002 — 2003
Certificate, Medical Assistant
Stericycle Communication Solutions April 2014 - Present
Starbucks October 2013 - Present
Sensus, Inc October 2011 - December 2012
Sensus, Inc August 2009 - September 2011
Surtronics February 2005 - February 2009
Skills
Quality Assurance, Testing, Manufacturing, Quality Control, Smart Metering, Smart Grid, Six Sigma, Analysis, Energy, SAP, Access, Meters, Troubleshooting, Energy Management, Team Leadership, Demand Response, Microsoft Office, Continuous Improvement, Microsoft Excel, Water, MS Project
Education
Academy of Information Technology
Shaw University
Associate of Arts, Business Administration
Stericycle Communication Solutions November 2013 - Present
Universal Protection Services 2012 - 2013
A & R Security Inc. December 2007 - September 2012
Skills
Microsoft Office, CCTV, Internet, Highly detail oriented, Cpr Certified, Security, Customer Service, Surveillance, Physical Security
Education
Moraine Valley Community College 2009 — 2012
Health Services/Allied Health/Health Sciences, General
Stericycle Communication Solutions October 2013 - Present
Accurate Communications July 2008 - Present
Your Answeing Service July 1991 - July 2008
Education
Lanier Technical College 2000 — 2001
Associate's degree, Early Childhood Education and Teaching
Kennesaw State University 1991 — 1993
BS, Registered Nursing/Registered Nurse
Stericycle Communication Solutions May 2014 - Present
Stericycle Communication Solutions January 2012 - April 2014
All Voice Communications February 2008 - December 2011
Skills
Call Centers, Customer Experience, Team Leadership, Contact Centers, Customer Satisfaction, Customer Retention, Telecommunications, Customer Service, Management, Training, Troubleshooting, Vendor Management, Team Building
Education
Drexel University - College of Business and Administration 2004 — 2006
Hospitality Administration/Management
Baltimore International College 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Hospitality Administration/Management
Stericycle Communication Solutions December 1997 - Present
Education
The College of New Jersey 1988 — 1996
North Shore-LIJ CareConnect Insurance Company, Inc. June 2014 - Present
Stericycle Communication Solutions March 2012 - June 2014
Education
State University of New York at New Paltz
Bachelor of Science (B.S.), Art Education
Stericycle Communication Solutions January 2011 - Present
All Voice USA August 2010 - December 2011
All Voice USA May 2008 - August 2010
All Voice USA May 2007 - May 2008
H Link On Call July 2006 - May 2007
H Link On Call January 2006 - July 2006
Education
New York University 1987 — 1991
Bachelor of Arts (B.A.), Dramatic Writing