Experience
AT&T  May 2013 - Present
Getty Images  March 2012 - May 2013
Expedia.com  August 2011 - February 2012
Weyerhaeuser  April 2010 - August 2011
Sterling Health Plans   March 2010 - August 2010
Microsoft Corporation  June 2009 - February 2010
Group Health Cooperative  September 2008 - March 2009
NYK Logistics  September 2005 - September 2008
Boehringer Ingelheim  October 1997 - October 2004

Skills
Unix, Solaris, Virtualization, Disaster Recovery, VMware, SAN, High Availability, Servers, Red Hat Linux, DNS, Cluster, HP-UX, System Administration, Apache, Linux, Storage Area Networks, VMware ESX, IBM AIX

Education
Colorado Technical University   2004 — 2005
E-Commerce, E-Business

University of Maryland College Park   1985 — 1987
Information System Management

Devry Institute of Technology - NJ   1974 — 1974
Electronics Engineering

Experience
GameStop  August 2012 - Present
Red River Renovations   May 2011 - July 2012
Sterling Health Plans   March 2009 - March 2010
Concentra  May 2006 - May 2007
The Cosmic Workshop   August 2004 - January 2006

Skills
Windows Server, Troubleshooting, Technical Support, SharePoint, Windows 7, Active Directory, Microsoft Office, Visio, Computer Hardware, Problem Solving, Training, Help Desk Support, Sales, Quality Assurance, Time Management, Customer Service, Data Entry, Team Leadership, Citrix, Microsoft Excel, Outlook, Analysis, Project Management, CRM, Management

Education
East Mississippi Community College
Practical Nursing, Vocational Nursing and Nursing Assistants

Experience
Builders Trust New Mexico   March 2015 - Present
Mountain Christian Church  2001 - Present
Lane Bryant  May 2011 - December 2014
Saavedra and Rice PMC   May 2010 - April 2012
Sterling Health Plans   May 2008 - March 2010
Garduño’s of Mexico Restaurant and Cantina   June 2005 - September 2009

Skills
Teamwork, Microsoft Word, Sales, PowerPoint, Microsoft Office, Visual Merchandising, Management, Fashion, Microsoft Excel, Customer Service, Event Planning

Education
University of New Mexico Continuing Education   2012 — 2013
CPC-A Certificate, Medical Coding Specialist/Coder

The University of New Mexico   2003 — 2007
Bachelor's Degree, Art

Experience
Nations Roof LLC  January 2015 - Present
Aditi Staffing  February 2013 - November 2014
Aditi Staffing  April 2012 - February 2013
United Insurance Group Career Agent Division  October 2010 - January 2012
Sterling Health Plans   June 2006 - October 2010
Readean's Restaurant   April 2002 - June 2006

Skills
Customer Service, Committed to Customer..., Sales Support, Employee Relations, Customer Relations, Contingency Staffing, Sales Recruitment, Microsoft Excel, Microsoft Word, Administrative Support, Background Checks, Reports, Sales, Recruiting, Account Management, Administrative..., Administrative..., Applicant Tracking..., Budgets, Customer Satisfaction, Employee Benefits, Event Planning, Fixed Annuities, Human Resources, Insurance, Internet Recruiting, Interviews, Leadership, Long-term Care, Management, Medicare, Microsoft Office, Outlook, PowerPoint, Sales Management, Sales Operations, Talent Acquisition, Team Building, Technical Recruiting, Temporary Placement, Time Management, Training

Education
Boise State University

Experience
Sinclair Broadcast Group, Inc  September 2013 - Present
Sterling Health Plans   September 2007 - July 2008
Public Safety Center  April 2007 - September 2007
Guaranty RV, Inc.   December 2006 - April 2007
Good Neighbor Care  September 2005 - November 2006
US Army  March 1996 - April 2000
Oldfield's Electronics   October 1995 - February 1996
Outbound Services   March 1995 - August 1995
City of Eugene  September 1992 - March 1994

Skills
Data Entry, Leadership, Outlook, Office Management, Microsoft Excel, Invoicing, Event Management, Microsoft Word, Customer Service, Newsletters, Windows, Military, Filing, Microsoft Publisher, Records Management, Event Planning, Social Media, Administrative..., Public Relations, PowerPoint, Social Networking, Marketing Strategy, Office Administration, Public Speaking, Press Releases, Marketing Communications, Microsoft Office, Human Resources, Marketing, Sales, Accounts Receivable, Teamwork, Editing, Expense Reports, Meeting Scheduling, Travel Arrangements, Calendaring, Research, Business Correspondence, Executive Support, Adobe Creative Suite, Proofreading, Confidentiality, Clerical Work, Office Equipment, Fundraising, Adobe Acrobat, Invoice Processing, Photoshop

Education
Northwest Christian University   2012 — 2013
Inter Disciplinary Studies: Communication, Bussiness, ESOL

Lane Community College   2009 — 2012
AAOT, General Studies/Communication

US Army Warner Barracks, Germany
EUSAR Drivers Training Course

US Army continuing Education Center, Germany
German Conversation Course

Austin Peay State University Solutions Center
Microsoft Certified Professional Course

US Army Camp Casey, Korea
Drivers Training Course

US Army Ft. Stewart, GA
Drivers Training Course

US Army at Ft. Mc Clellan, AL
Chemical Operations Specialist Course

North Eugene High School   1989 — 1993
Diploma

Experience
Geisinger Health Plan  May 2015 - Present
Geisinger Health Plan  February 2015 - Present
Geisinger Health Plan  July 2013 - Present
Geisinger Health Plan  August 2011 - July 2013
Sterling Health Plans   December 2007 - February 2011
Sterling Health Plans   July 2006 - December 2007
Sterling Health Plans   April 2006 - July 2006
Social Security Administration  August 2005 - March 2006

Skills
Customer Service, Employee Benefits, Health Insurance, Healthcare, Leadership, Managed Care, Medicare, Recruiting, Sales, Team Building, Process Improvement, Management, Insurance, Strategic Planning, HIPAA, Healthcare Information..., Sales Management

Education
University of Pittsburgh   2003 — 2005
Bachelor's, English Writing

King's College   2001 — 2003

Experience
Benedict &Associates LLC - AFH   July 2009 - Present
Torchmark / Liberty National  April 2011 - August 2011
Sterling Health Plans   April 1997 - April 2011

Skills
Strategic Planning, Customer Service, Insurance, Sales Management, Agency Growth, Marketing Strategy, Program Management, Product Marketing, Recruiting, Revenue Enhancement, Community Outreach, Media Planning, Human Resources, New Business Development, Organizational..., Employee Engagement, Hands-on Training, Coaching, Fixed Annuities, Team Building, Life Insurance, Disability Insurance, Medicare, Long-term Care, Whole Life, Training, Sales, Health Insurance, Critical Illness, Term Life Insurance, Accident, Leadership, Management, Employee Benefits, Selling, Universal Life, Small Business, Health Savings Accounts, Retirement, Long Term Care Insurance, Retirement Planning, Cold Calling, Executive Management, Customer Retention, Medicaid, 401k, Direct Sales, Managed Care, Insurance Brokerage, Healthcare

Education
Pueblo Community College

Aims Community College

Experience
United Insurance Group Career Agent Division  May 2010 - Present
Sterling Health Plans   December 2006 - May 2010
The Children's Place  March 2002 - December 2006
Bath & Body Works  September 1998 - March 2002
Happy Day Ford   1995 - 1996

Skills
Insurance, Health Insurance, Customer Service, Sales, Sales Management, Disability Insurance, Marketing, Fixed Annuities, Employee Benefits, Term Life Insurance, Training, Team Building, Recruiting, Account Management, Cold Calling, Medicare Part D, New Business Development, Life Insurance, Strategic Planning, Selling, Brokers, Long-term Care, Whole Life, Medicare, Human Resources, Marketing Strategy, Direct Sales, Negotiation, Small Business, Sales Presentations, Universal Life, Outlook, Underwriting, Leadership, Healthcare, Coaching, Health Savings Accounts, Customer Retention, Long Term Care Insurance, Property & Casualty..., Sales Process, Managed Care, Critical Illness, Commercial Insurance, 401k

Education
University of Idaho   1989 — 2004

Experience
Nerium International * Independent Brand Partner   October 2013 - Present
Argyll LLC   May 2010 - Present
The Idaho Technology Council   April 2010 - May 2012
Healthwise  August 2008 - May 2010
Sterling Health Plans   February 2004 - August 2008

Skills
Business Strategy, New Business Development, Start-ups, Marketing, Strategic Planning, Sales, Leadership, Sales Management, Management, Salesforce.com, Business Development, SaaS, Selling, Sales Process, Strategy, CRM, B2B, Sales Operations, Email Marketing, Coaching, Budgets, Strategic Partnerships, Integration, Entrepreneurship, Change Management, Cross-functional Team..., Executive Management, Creative Problem Solving, Cross Functional Team...

Education
University of Denver - Daniels College of Business   1990 — 1991
MIM, Master International Management

University of Denver   1988 — 1990
BA, International Studies

Boise High

Experience
Rogue Valley Council of Governments  December 2013 - Present
Samaritan Health Services  December 2010 - November 2013
Sterling Life Insurance Company  June 2007 - November 2010
Sterling Health Plans   June 2002 - November 2010
Sterling Life Insurance Company  June 2002 - November 2010
Pulse Publications, Ince.   2000 - 2001
CF Fresh, Inc.   1998 - 2000
Continuity Publishing, Inc. / New Age Retailer   1994 - 1998

Skills
Press Releases, Marketing Communications, Advertising, Corporate Communications, Writing, Newsletters, Public Relations, Marketing Strategy, Healthcare, Social Media, Editing, Media Relations, Strategic Planning, Graphic Design, Copywriting, Insurance, Non-profits, Event Planning, Nonprofits, Program Management, Fundraising, Blogging, Social Media Marketing, Internal Communications, Government Relations, Strategic Communications, Medicare, Research, Brochures, Microsoft Office, Budgeting, Copy Editing, Photoshop, Photography, Medicare Part D, Medicare Advantage, Health Plan Operations, Creative Writing, Public Speaking, Social Networking, Community Outreach, Facebook, Journalism, Proofreading, Community Development, Recruiting, AP Style, Publications, Web Content Management, Event Management

Education
The College of St. Scholastica   1984 — 1990
B.A., Communication, Humanities

Experience
Yosemite Community College District  February 2015 - Present
Yosemite Community College District  December 2013 - February 2015
Golden Valley Health Centers through Office Team   October 2013 - February 2015
PeaceHealth  August 2011 - July 2013
PeaceHealth  May 2006 - August 2011
Sterling Health Plans   October 2008 - July 2009
Western Washington University  June 2008 - October 2008
Kaiser Permanente  August 2004 - December 2005
Cascade Elementary School   October 2003 - July 2004
Group Health Cooperative  May 2003 - October 2003

Skills
Human Resources, Project Planning, Budget, Accounting, Coordination, Healthcare, Job Scheduling, Budgets, Team Building, Project Management, Process Improvement, Customer Service, Healthcare Information..., HIPAA, Healthcare Management, Hospitals

Education
Modesto Junior College   2015 — 2018
Associate’s Degree, General Education

Experience
Dick Hannah Dealerships  June 2011 - Present
Sterling Health Plans   June 2010 - October 2010
WaferTech  September 2007 - June 2010

Skills
Direct Sales, Work From Home, Residual Income, Stress Relief, Core Strength, Body Image, Self-esteem, Public Speaking, Persuasion, Self-confidence, Closing Skills, Self-management, Open Mind, Sales Presentations, Goal Development, Vision Planning, Teaching Skills

Education
University of Phoenix   2009 — 2010
Psychology

Clark College   2006 — 2007
English

Experience
John W. Manuel & Associates   March 2008 - Present
Sterling Health Plans   April 2004 - September 2009

Skills
Long Term Care, Samll Group and..., Annuities, Disability Insurance, Medicare Supplements &..., Medicare, Long-term Care, Fixed Annuities, Insurance, Term Life Insurance, Retirement, Whole Life, Universal Life, Critical Illness, Brokers, Life Insurance, Financial Planners, Long Term Care Insurance, Retirement Planning, 401k, General Insurance, Financial Planning

Education
University of Arkansas at Fayetteville   1969 — 1971
BSBA, Marketing and Finance

Experience
Senior Benefits Solutions   October 2009 - Present
Secure Horizons  2010 - 2012
Sterling Health Plans   March 2007 - October 2009
Santa Barbara Bank & Trust  2003 - 2005
PacifiCare/Secure Horizons  April 1998 - December 2000

Skills
Insurance, Medicare, Employee Benefits, Healthcare, Health Insurance

Education
California State University-Chico   1979 — 1982
BA, International Relations

Experience
Travelers Insurance  November 2011 - Present
Sterling Health Plans   March 2010 - August 2010
Verizon Communications  August 2006 - September 2009
Verizon  February 1998 - August 2009
Long Distance Process   January 2002 - July 2006
GTE  January 1998 - January 2002

Skills
Project Management, Sales, Process Improvement, Customer Service, Product Management, Call Centers, Visio, Leadership

Education
National Louis University   1973 — 1977
BA, Education

National Louis University   1973 — 1977
BA, Education

Experience
Alberta Blue Cross  September 2013 - Present
SOCAN  May 2013 - September 2013
London Life  June 2012 - November 2012
Horizon Blue Cross Blue Shield of New Jersey  November 2010 - February 2012
Sterling Health Plans   2008 - 2009
Kentucky Farm Bureau  2008 - 2008
Dunkin' Brands  2007 - 2007
Aetna  2007 - 2007
Fannie Mae  2006 - 2007
Alvion   December 2004 - January 2006

Education
University of Santo Tomas   1978 — 1983
BSECE, Electronics and Communications Engineering

Experience
Universal American  February 2008 - Present
Sterling Health Plans   January 2007 - February 2008

Skills
Sales Management, Medicare Part D, Medicare, Medicare Supplements, Account Management, Customer Relations, New Business Development, Customer Retention, Sales Support, Sales Operations, Health Insurance, Insurance, Marketing, HMO, Long-term Care, Employee Benefits, Term Life Insurance, Brokers, Disability Insurance, Life Insurance, Whole Life, Long Term Care Insurance

Education
Lamar University

Experience
Allstate  April 2014 - Present
Beachbody  2014 - Present
New Mexico Dept of Workforce Solutions   November 2013 - March 2014
Sterling Health Plans   December 2011 - February 2013
WA State Employment Security Department  July 2010 - December 2012
West Corporation  July 2008 - July 2010

Skills
Outstanding Customer..., Administrative Support, Small Business, Customer Service, Customer Relations, Mentoring, Personal Training, Office Administration, Front Office, Front Office Development, Front to Back Office, Restaurant Management, Employee Training, Escalation Resolution, Stress Management, Sales Presentations, Sales, Whole Life, Life Insurance, Health Insurance, Filing, Clerical Skills, Multitasking Skills, Multi-line Phone, Fax, Event Photography, QuickBooks, Microsoft Office, Microsoft Office 2007, Microsoft Excel, Microsoft Word, Administrative..., Budgets, Entrepreneurship, Insurance, Team Building, Administrative..., Training, Time Management, Social Networking, Employee Benefits, Leadership Development, Event Planning, Medicare, Negotiation

Education
Central New Mexico Community College   2015 — 2015
Criminal Justice

Liberty University   2011 — 2012
Business Administration and Management, General, 3.8

Moody Bible Institute-Spokane   1998 — 1999
General prerequisites

Experience
EDMC  August 2012 - Present
Accolade Motor Sports   April 2011 - July 2012
The McPartland Group   June 2010 - April 2011
United First Alliance   September 2009 - February 2010
Sterling Health Plans   October 2007 - September 2009
Craig Bainum Law   August 2005 - September 2007
Dave Strong Porsche-Audi   July 2001 - August 2005

Skills
Forecasting, Financial Analysis, Customer Service, General Ledger, Budgets, Accounts Payable, Account Reconciliation, Strategic Planning, Financial Reporting, Team Building, Microsoft Excel, Microsoft Word, Accounting, Payroll, QuickBooks, Accounts Receivable, Financial Accounting, Variance Analysis, Invoicing, Revenue Recognition, GAAP, Accruals, Financial Statements, Cost Accounting, Great Plains Software, Consolidation, Journal Entries, Cash Flow, Fixed Assets, Internal Controls, Bank Reconciliation, Sarbanes-Oxley Act, Balance, Year-end Close, US GAAP, Cash Flow Forecasting, Monthly Close, Depreciation, Project Accounting, Peachtree, Management Accounting, Job Costing, FRx, Year End Accounts, Expenses, Sarbanes-Oxley, Financial Audits, Sales Tax, Mas 90, Hyperion Enterprise

Education
Brigham Young University   1977 — 1985

Brigham Young University

Experience
State Farm Insurance  February 2011 - Present
Sterling Health Plans   May 2010 - January 2011
Dupre' Logistics, LLC   February 2008 - February 2010
Thomson, Smith & Leach Insurance   March 2007 - February 2008

Skills
Customer Service, Transportation, Logistics, Insurance, Microsoft Excel, Team Building, Outlook, Account Management, Customer Satisfaction, Sales, Training, Employee Benefits

Education
McNeese State University   2002 — 2006
B.S Mass Communications/Public Relations

Experience
Remitly  August 2015 - Present
Concur  November 2013 - Present
Concur  April 2012 - November 2013
Fluke Corporation - Danaher   July 2011 - April 2012
Amazon.com  May 2011 - July 2011
Munich Reinsurance America, Inc.   September 2010 - May 2011
Sterling Health Plans   June 2009 - October 2010
Sterling Health Plans   May 2007 - June 2009
LaborWorks  November 2006 - May 2007

Skills
Recruitment/Retention, Talent Development, Performance Management, Employee Relations, Program Management, Organizational Design, Talent Acquisition, Talent Management, Organizational..., Healthcare, Human Resources, Process Improvement, Onboarding, Leadership, Policy, HRIS, Training, Management, Interviews, Strategy, Employee Benefits, Personnel Management, Employee Engagement, Recruiting, Vendor Management, Sourcing, Succession Planning, New Hire Orientations, Change Management, CRM, SDLC, Temporary Placement, Screening

Education
The George Washington University
Human Resources Generalist Certificate, Human Resources

Western Washington University
B.A., Psychology

Experience
INetU Managed Hosting  2008 - Present
Sterling Health Plans   January 2008 - July 2008
Mary Meuser Memorial Library   September 2006 - March 2008
Poiema School of the Arts / A Time to Dance   September 1996 - August 2006

Skills
Email Marketing, Advertising, Security, Salesforce.com, Product Management, Data Center, E-commerce, Sales, SaaS, Lead Generation

Education
Pomona College   1978 — 1982
BA, Theatre, English, Anthropology

Experience
Mystery Shops   January 2008 - Present
Sterling Health Plans   December 2006 - September 2008
Northwest Electric   May 2003 - July 2006
Red Lobster  July 2000 - December 2003
ICC Computer Rentals   October 1997 - November 1999
94th Aero Squadron   March 1996 - September 1999

Skills
Outlook, Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Data Entry, Inventory Management, Printers, Microsoft Word, Supervisory Skills, Event Planning, Team Building, Public Speaking, Employee Benefits, customer, Telephone Skills, Telephone Interviewing, Shipping, Accounts Receivable, UPS Shipping, FedEx shipping, Interviews, Leadership, Facebook, Social Networking, Administrative..., Training

Education
Harper College   1994 — 1995

Wheeling High School   1991 — 1994
general

Experience
Life Mortgage   July 2014 - Present
The Progress Center, Inc.   May 2011 - July 2014
Sterling Health Plans   December 2010 - December 2011
Cowlitz County CASA   January 2009 - November 2009

Skills
Health Insurance, Insurance, Life Insurance, Disability Insurance, Fixed Annuities, Long-term Care, Individual Health..., General Insurance, Critical Illness, Brokers, Claim, Agents, Medicare Part D, Employee Benefits, Retirement Planning

Education
Pepperdine University   1995 — 1999
Bachelor of Arts, Political Science

Experience
Native American Coalition of Tulsa   Human Resources Manager / Fiscal ManagerNative American Coalition of TulsaDecember 2013 - Present
Oklahoma Department of Corrections  January 2013 - December 2013
Oklahoma Treatment Services   September 2011 - November 2012
Sterling Health Plans   October 2010 - January 2011
CREOKS Behavioral Health Services  January 2009 - September 2010
NCCR Svs Co / Shadlow Welding   March 2006 - April 2009
Osage County Industrial Development Authority   May 2006 - June 2008
Osage Nation Head Start   August 2002 - September 2006
Great Plains Construction & Consulting   January 1999 - January 2006

Skills
Human Relations, Counseling, Addiction Recovery, Training, Treatment, Leadership Development, Program Development, Fundraising, Public Speaking, Psychology, Mental Health Counseling, Grant Writing, Crisis Intervention, Management, Group Therapy, Mental Health, Stress Management, Counseling Psychology, Human Resources, Case Managment, Event Planning, Teaching, Social Services, Nonprofits, Case Management

Education
University of Oklahoma   2008 — 2011
Master's Degree, Human Relations

Northeastern State University   2002 — 2006
Bachelor of Arts, Psychology

Experience
MassMutual Financial Group  March 2013 - Present
Sterling Health Plans   2012 - 2013

Skills
Disability Insurance, Retirement, Life Insurance, Fixed Annuities, Long Term Care Insurance, Insurance, Employee Benefits, Whole Life, Financial Planners, Financial Services, Retirement Planning, Finance, Long-term Care, Wealth Management, 401k, Mutual Funds, Series 6, Strategic Financial..., Term Life Insurance, IRAs

Education
Mendocino College   2008 — 2010
Business Management

Experience
Network Consulting Services   January 2001 - Present
Engineered Security Systems  February 2008 - May 2009
Sterling Health Plans   November 2006 - February 2008
Helen Hayes Hospital  May 2002 - November 2005
NY DAILY NEWS  August 2000 - September 2001
Columbia University  January 1997 - August 2000
Montefiore Medical Center  January 1991 - January 1997

Skills
Networking, IP, Network Administration, Switches, Computer Hardware, Network Engineering, Cisco Routers, Project Management, Microsoft Office, Management, Human Resources, Sla, Com, Avaya, Workshops, Windows Server, Cisco Technologies, Telecommunications, Vendor Management, Microsoft Exchange, Linux, Active Directory, Data Center, Security, System Administration, Disaster Recovery, Troubleshooting, Servers, VMware, Integration, Wireless Networking, TCP/IP, WAN, VPN

Education
Anthem Institute   2009 — 2010
Certificate, Computer Networks & Security

SUNY Orange   1964 — 1966
Applied Technology in Electronics

San Diego State College
Electrical Engineering

Experience
Seniors Helping Seniors-Lehigh Valley   January 2014 - Present
National Association for Self Employed   May 2011 - Present
HiddenMarketx   October 2007 - Present
National Association for the Self-Employed (NASE)   August 2011 - April 2013
Sterling Health Plans   December 2008 - May 2011
Endo Pharmaceuticals  March 2007 - October 2007
Eisai, Inc.   2006 - 2007
Healthcare Businesswomen’s Association  2005 - 2007
Odyssey Pharmaceuticals  2003 - 2005
Pharmacia  2001 - 2005

Skills
Strategy, Business Strategy, Business Planning, Marketing Strategy, Strategic Planning, Brand Development, Business Development, Change Management, Cross-functional Team..., Employee Benefits, Healthcare, Leadership, Management Consulting, Management, Market Analysis, Market Planning, Market Research, Marketing, Marketing Communications, Pharmaceutical Industry, New Business Development, Project Planning, Product Development, Sales, Recruiting, Start-ups, Sales Management, Team Building, Time Management, Training

Education
Babson College - Franklin W. Olin Graduate School of Business   1985 — 1987
MBA, International Business

Experience
UPS Supply Chain Solutions  January 2014 - Present
UPS Supply Chain Solutions  December 2010 - January 2014
State Farm Insurance  March 2009 - February 2011
W. Silver Recycling, Inc.   September 2010 - December 2010
W. Silver Recycling, Inc.   May 2009 - September 2010
Sterling Health Plans   November 2008 - March 2009
Marshall Imports W.D.   January 2006 - March 2009
Muebles y Diseños Evelyn S.A. de C.V.   June 1998 - December 2005
Off/time Lub   January 2004 - January 2005

Skills
Pricing, LTL, FTL, Transportation, Solution Implementation, Spanish-English, Analysis, Logistics, Supply Chain Management, Supply Chain, Project Planning, International Logistics, Freight, 3PL, Inventory Control, Project Management, Transportation..., Business Planning, Shipping, Customer Service, Operations Management, Warehousing, Purchasing, Logistics Management, Process Improvement, Freight Forwarding, Supply Chain..., Training, Warehouse Management, Manufacturing, Leadership, Continuous Improvement, Inventory Management, Key Performance..., Account Management

Education
Instituto Tecnológico y de Estudios Superiores de Monterrey   1997 — 2002
IIS, Industrial Engineering

Experience
Professional Insurance and Financial Services   June 2013 - Present
State Farm Insurance  October 2012 - April 2013
Matthew P. Block for Missouri   April 2011 - August 2012
Pure Captures Photography   July 2008 - May 2012
Missouri House of Representatives  June 2010 - January 2012
Matthew P. Block Enterprises   November 2008 - January 2012
The Christian County Sun   February 2010 - December 2010
Ozarks Region Young Republicans   January 2009 - January 2010
Sterling Health Plans   May 2007 - November 2007
KY3, Inc.   April 2006 - May 2007

Skills
Commercial Insurance, Leadership, Property & Casualty..., Management, Small Business, Personal Finance, Life Insurance, Strategic Planning, Public Speaking, Team Building

Education
Missouri State University   2003 — 2007
B.S., Communications Studies, GPA 3.7/4.0; Graduated cum laude from Honors College

Experience
U.S. Department of Labor   July 2012 - Present
Self Employed  June 1999 - Present
U.S. Department of Labor - OSHA   June 2010 - July 2012
Burgermeister LLC, DBA Five Guys Burgers and Fries   May 2009 - September 2009
Biolife Plasma Services  July 2008 - February 2009
Sterling Health Plans   January 2008 - June 2008
95 Communications Group, Edwards AFB   August 2006 - September 2007
Evergreen Team Concepts   2007 - 2007
Air Force Communication Agency   August 2003 - August 2006
Air Force Communications Agency  2003 - 2006

Skills
Industrial Hygiene, HAZWOPER, Gas Chromatography, Mass Spectrometry, Ergonomics, Process Development, Quality Assurance, Program Evaluation, Customer Service, Environmental Health, EHS, Occupational Health, Hazardous Materials, Exposure Assessment, Program Management, Industrial Safety, Training, Process Simulation, Safety Management..., Emergency Management, Hazardous Waste..., Sampling, Risk Assessment, Environmental Compliance, Hazard Recognition, Leadership

Education
University of Utah   2009 — 2012
MS Occupational Health, Occupational Health and Industrial Hygiene, 3.59

SWIC   2003 — 2003
General studies, no degree., General Studies

Black Hills State University   1992 — 1999
B.S., Composite Physical Sciences Education

University of Maryland, Augsburg   1993 — 1994
BS, Chemistry

Kaiserslautern American HS   1989 — 1992
High School Diploma, Diploma

Experience
Sterling Health Plans   March 2009 - Present
Sterling Health Plans   March 2009 - Present

Education
Hampton University

Experience
Darigold  August 2011 - Present
Sterling Health Plans   August 2010 - August 2011
Sterling Health Plans   August 2008 - August 2010
Walgreens  June 2007 - July 2008
Anthony's Homeport  September 2006 - April 2008
American Eagle Outfitters  December 2004 - September 2006

Skills
Marketing, Event Planning, Microsoft Office, Project Planning, Social Media, Social Media Marketing, Copy Editing, Eye for Details, Time Management, Brand Awareness, Marketing Material..., Retail Marketing, Marketing Strategy, Advertising, Retail, Office Administration, Marketing Management, Leadership, Communication, Organization, Management, Sales, Facebook, Newsletters, Brand Loyalty, Access, iWork, MS Project, Foodservice Distribution

Education
Western Washington University   2005 — 2008
Bachelor of Arts (BA), Business Administration with a concentration in Marketing

University of Arizona, Eller College of Management   2004 — 2005
Business Management

Experience
The Arizona Republic  January 2013 - Present
Yoh, A Day & Zimmermann Company   May 2012 - Present
Best IT   June 2011 - May 2012
Jerry Zornes LLC   January 2004 - June 2011
The Arizona Republic  September 2010 - March 2011
Isola Group  April 2010 - September 2010
Sterling Health Plans   August 2008 - April 2009
eboCom   August 2006 - August 2007
Continental Promotion Group  December 2004 - November 2005
Advanced Technical Solutions  February 2001 - December 2003

Skills
Database Design, Oracle SQL, T-SQL, Sybase, PowerBuilder, C++, Java, Data Migration, SDLC, Business Intelligence, Microsoft SQL Server, Business Analysis, Oracle, SQL, Software Development, Data Modeling, Databases, PL/SQL, Data Warehousing

Education
Northern Michigan University   1979 — 1983

Experience
UnitedHealthcare  March 2009 - Present
Catholic Order of Foresters  February 2009 - Present
Sterling Health Plans   May 2008 - February 2009
Northern Kentucky University  August 2007 - December 2007
Slippery Rock Sliders  August 2007 - August 2007

Skills
Fixed Annuities, Life Insurance, Customer Service

Education
Northern Kentucky University   2003 — 2007
Sports Business, Business

Experience
Virginia College Augusta Campus   July 2009 - Present
Sterling Health Plans   August 2008 - March 2009
The Golf Drive   January 2008 - June 2008
National Golf Association (NGA Tour)   May 2001 - December 2007

Skills
Research, Leadership Development, Educational Leadership, Academic Advising, Leadership, Life Coaching, Event Planning, Career Counseling, Team Building, Interviews, Staff Development, Editing, Training, Adult Education, Marketing, Organizational..., Coaching, Fundraising, Career Development, Resume Writing, Workshop Facilitation, Customer Service, Public Speaking, Microsoft Office, Admissions, Social Networking, Strategic Planning, Microsoft Word

Education
The Life Coach Institute   2011 — 2012
Certified Life Coach, Life Coaching

Troy University   2003 — 2006
Bachelor of Science (B.S.), Psychology

Experience
LifeVantage Corporation  September 2009 - Present
Sterling Health Plans   June 2009 - August 2009
Edward Jones, Investments  May 1995 - October 2003

Education
Spring Arbor University   1970 — 1973
Bachelor of Arts, Psychology

Ferndale High School   1965 — 1968
General, College Prep

Experience
Sterling Health Plans   February 2009 - April 2009
Johnson & Johnson  November 1998 - February 2008
Johnson & Higgins  July 1979 - August 1997

Education
Dallas Baptist University
BA, Psychology

Experience
The Sims Financial Group, Inc.   January 2012 - Present
Sterling Health Plans   2010 - August 2012
American First Mortgage  2006 - 2008

Skills
Fixed Annuities, Indexed Annuities, Life Insurance, Health Insurance, Medicare, Retirement Planning, Estate Conservation, Investments, Wealth Management, Income for Life, College Funding, Pastor Compensation, Pastoral Retirement, Perpetual Tithing, Corporate Budgeting, Personal Budgeting, fitness, weight loss, Student Financial Aid, Retirement, Term Life Insurance, Financial Planners, Insurance, Financial Services, Finance, Wealth Accumulation, Strategic Financial..., Employee Benefits, Leadership, Buy-sell Agreements, Estate Planning, College Funding..., 401k Rollovers, Financial Planning, Customer Service, Microsoft Office

Education
The University of Memphis   2006 — 2007

The University of Tennessee at Chattanooga   2002 — 2005

Experience
Electronic Health Plans (EHP)   January 2004 - Present
Sterling Health Plans   January 2000 - Present
Family Value Real Estate, LLC   January 2000 - Present
Millennium Media Marketing, LLC   January 2002 - June 2004
Zenith Administrators, Inc   January 1991 - January 2000
United Administrators, Inc   January 1989 - January 1991
United Administrators, Inc   January 1970 - January 1989
Boeing Aerospace  January 1966 - January 1970
U.S. Army   January 1964 - January 1970

Education
Washington State University
BA, Liberal Arts

The George Washington University
MS, Personnel & Labor Relations

Washington State Insurance Agents

Experience
Frontier Communications  January 1991 - Present
Sterling Health Plans   April 2009 - April 2010
Verizon Communicaitons   1989 - 2010

Skills
Small Business, Health Insurance, Networking, Team Building, Direct Sales, Process Improvement, Production Support, Administrative Support, Start-up Environments, Entrepreneurial..., Program Management, Supervisory Skills, SME, Revenue Management, Sales, Training, Entrepreneurship, Leadership, Customer Service, Call Centers, Marketing, Administrative..., New Business Development

Education
LeTourneau University   1992 — 1994
Bachelor's degree, Business Administration and Management, General

Experience
Unitec USA Universal Technologies, Inc.   2014 - Present
Dolco Packaging  February 2012 - January 2013
Sterling Health Plans   2011 - 2012
Sinclair Systems   2004 - 2009

Skills
Sales

Education
Eastern Washington University
Bachelors, Communications

Washington State University

Experience
Sterling Health Plans   2009 - 2011
Blue Cross Blue Shield of Georgia  1998 - 2009
MAG Mutual Insurance co.   1991 - 1998
Blue Cross Blue Shield, Georgia   1982 - 1990

Skills
Blue Cross Blue Shield..., Medicare, Medicare Supplements, Sales Management, Healthcare, Dental, Insurance, Provider Relations, Direct Sales, Healthcare Management, Health Insurance, Dentistry, Customer Retention, Long-term Care

Education
Auburn University   1965 — 1970
BS, Ed. Biology

Experience
MedicareCompareUSA   August 2010 - Present
Sterling Health Plans   July 1995 - March 2010

Skills
Provider Relations, Medicare, Healthcare, Health Insurance, Hospitals, Insurance, Long-term Care, Training, Network Development, Process Improvement, Strategic Planning, HIPAA, Healthcare Industry, Medicaid, HMO, Credentialing, Managed Care

Education
Green River Community College   1986 — 1989
Associate in Applied Arts, Court Reporting

Experience
Sterling Health Plans   April 2008 - Present
Harte-Hanks, Inc.   September 2008 - March 2009
Teva Pharmaceuticals  October 2003 - February 2008
Argus Health Systems  June 2001 - September 2003
Bank of America  February 1992 - May 1999

Education
Ashford University   2008 — 2010
Bachelors, Healthcare Administration

Shawnee Mission West High School   1972 — 1975
general, general

Experience
Sterling Health Plans   F & I ManagerDomingo Vara ChevroletFebruary 1992 - May 2009

Education
Texas State University   1986 — 1988
N/A, Business

Experience
Yadkin County Department of Human Services   July 2014 - Present
DHHS NC FAST   October 2013 - June 2014
Horace Mann  May 2013 - August 2013
Randstad USA / Aon Hewitt   September 2012 - February 2013
Sterling Health Plans   June 2008 - July 2011
GMAC Insurance  2011 - 2011
Novant Corporation   October 2001 - August 2006
Wachovia Corporation  December 1995 - August 2001

Skills
Sales Management, Bookkeeping, Payroll, Office Management, Customer Service, Records Management, Tax Preparation, Insurance Product Sales..., Employee training and..., Employee supervision, Real Estate sales,

Education
Ashford University   2008 — 2009
BA, Organizational Management

Wake Forest University   1980 — 1981

Experience
Pathways to Enlightened Parenting   December 2012 - Present
Pathways to Enlightened Parenting   December 2012 - Present
Support Care & Networking   March 2009 - October 2012
Sterling Health Plans   July 2007 - December 2008

Skills
Teaching, Microsoft Word, Public Speaking, Microsoft Office, Mental Health, Nonprofits, Community Outreach, Customer Service, Research, Outlook, Microsoft Excel, Crisis Intervention

Education
Walden University   2010 — 2015
Master's Degree, Mental Health Counseling/Counselor

University of Phoenix   2007 — 2010
Bachelor's Degree, Counseling Psychology

University of Phoenix   2004 — 2007
Associates of Arts Business, Business Management