Sterling Jewelers Inc.
Industry: Company
DescriptionSterling Jewelers, Inc. is an American specialty jewelry company headquartered in Akron, Ohio. The company was founded in 1910 by Henry Shaw, from LeRoy's Jewelers in Lorain, Ohio. Sterling Jewelers is a wholly owned subsidiary of UK-based Signet Jewelers Limited, having been acquired in 1987. Customer service: 1 (800) 527-8179 Parent organization: Signet Jewelers Headquarters: Fairlawn, OH Founder: Henry Shaw Founded: August 14, 1910 Subsidiaries: Kay Jewelers, R2Net Inc.
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Sterling Jewelers Inc. Employees
Vintage Nutrition June 2015 - Present
The ROIG Group LLC October 2013 - September 2014
Accenture at Best Buy September 2011 - September 2013
Accenture at Best Buy December 2010 - September 2011
Sterling Jewelers Inc October 2006 - May 2009
Stella’s Blue Sky Diner January 2005 - August 2005
Skills
Human Resources, Leadership, Customer Service, Payroll, Interviews, Employee Benefits, Policy
Education
Moody Bible Institute 2005 — 2006
Certificate in Biblical Studies, Biblical Studies
Dallas Center-Grimes High School 2001 — 2005
CONAGRA FOODS LAMB WESTON October 2011 - March 2013
STERLING JEWELERS INC. July 2004 - October 2011
NESTLE USA - Prepared Foods Division July 2000 - September 2003
NESTLE USA - Foodservices Division September 1997 - June 2000
ORE-IDA FOODS, INC. May 1995 - July 1997
ORE-IDA FOODS, INC. July 1993 - April 1995
THE CLOROX COMPANY July 1991 - June 1993
THE CLOROX COMPANY November 1988 - June 1991
Skills
Cross-functional Team..., Product Development, Marketing Communications, Retail, Marketing, Merchandising, Strategic Planning, Budgets, Marketing Strategy, Integrated Marketing, Pricing, Business Development, Marketing Management, Online Marketing, Brand Management, Strategy, Advertising, Management, Customer Insight, Leadership, Market Research, Public Relations, Digital Strategy
Education
San Francisco State University
MBA, Marketing
University of Illinois at Urbana-Champaign
Bachelor of Science (BS), Architecture
Sterling Jewelers Inc. October 2002 - Present
REEDS Jewelers February 1997 - October 2002
Zale May 1994 - February 1997
Skills
Customer Service, Sales Management, Internal Audit, Inventory Control, Merchandising, Visual Merchandising, Payroll, Training, Troubleshooting, Jewelry, Jewelry Design, Diamonds, Gems, Gemology, Diamond Jewelry, Microsoft Office, POS, Multi Tasking, Human Resources, Watches, Loss Prevention, Marketing, Telemarketing, Retail Buying, Master Scheduling, Coordinating Special...
Education
Harrisburg Area Community College 2009 — 2011
Associate of Arts (A.A.), General Studies
Sterling Jewelers July 2013 - Present
Sterling Jewelers Inc December 2012 - July 2013
Coca-Cola Company May 2006 - July 2009
Cole Vision October 2000 - June 2007
Skills
Customers, Problem Solving, Placing Orders
Education
The University of Akron 1987 — 1989
Akron General Medical Center December 2014 - Present
Stark State College August 2009 - Present
Stark State College May 2009 - November 2014
Youngstown State University Summer Honors Institute June 2009 - July 2009
Premier Election Solutions February 2008 - May 2009
Sterling Jewelers, Inc. July 2006 - February 2008
University of Akron 2005 - 2006
Saint Paul School 2002 - 2005
Our Lady of the Elms High School 2000 - 2002
Skills
Instructional Design, Instructional Technology, Educational Technology, College Teaching, Technical Writing, Employee Training, Teaching Writing, Higher Education, Angel LMS, Help Desk Support, Faculty Development, Committees, E-Learning, Teaching, University Teaching, Distance Learning, Curriculum Design, Leadership, Quality Matters, Mentoring, Education, Training & Development, Language Arts, Teacher Training, Teaching English, Leadership Development, Logistics, Conference Presentations, Teaching Experience, Courses, Academia, Blogging, Curriculum Development, Student Affairs, Blended Learning, Learning Management, Academic Advising
Education
The University of Akron 2003 — 2005
MA, Educational Foundations, Instructional Technology
Youngstown State University 1996 — 2000
Bachelor of Arts, English, Education
CHA Consulting, Inc. May 2007 - Present
Burgess & Niple December 1983 - May 2005
Sterling Jewelers, Inc. July 1980 - December 1983
Zinder Engineering August 1978 - June 1980
Skills
Travel Arrangements, Calendaring, Highly detail oriented, Calendars, Office Management, Spreadsheets, Onboarding, Expense Reports, Confidentiality, Office Equipment, Fax, Invoicing
Education
Ferris State University 1976 — 1978
Associate of Arts and Sciences (AAS), Administrative Assistant and Secretarial Science, General
Summit County January 1996 - Present
Sterling Jewelers Inc. 1993 - 1995
Skills
Web Applications, ASP.NET, .NET, SQL, Visual Studio, jQuery, TFS, UML, SOA, MVC, Hibernate, AJAX, PL/SQL, Java Enterprise Edition, WCF, C#, XML, Joomla, VB.NET, Unix, Spring, LINQ, Web Services, ASP.NET MVC, Entity Framework
Education
Kent State University 1991 — 1993
Master's degree, Computer Science
Taiyuan Institute of Mechanical Engineering 1984 — 1986
Master's degree, Mechanical Engineering
East China Engineering Institute 1978 — 1982
Bachlor, Mechanical Engineering
American Ale House August 2011 - Present
Moyer Jewelers April 2011 - Present
Marc Williams Goldsmith August 2007 - November 2010
Sterling Jewelers, Inc. October 2004 - August 2007
Skills
Art, Sculpture, Singing, Painting, Jewelry, Music, Jewelry Design
Education
Bloomsburg University of Pennsylvania 2006 — 2010
Bachelor of Art, Studio Art
West Chester University of Pennsylvania 2007 — 2008
Cephala Recruiting and Consulting LLC 2013 - Present
Walsh University January 2014 - Present
Sterling Jewelers Inc. 2006 - 2012
Sterling Jewelers Inc. 1996 - 2006
Host Marriott 1991 - 1995
Skills
Leadership Development, Recruiting, Program Management, Employee Training, Employee Relations, Cross-functional Team..., Team Building, Strategic Planning, Human Resources, Community Outreach, Training & Development, Talent Acquisition, Mentoring, Program Development, Team Leadership, Internal Communications, Diversity & Inclusion, Employee Benefits, HRIS, Culture Change, Retention Strategies, Compensation Strategies, Employee Engagement..., Problem Solving, M&A Due..., Talent Management
Education
Ashland University 2008 — 2010
MBA, Human Resources - Executive Management
Kent State University 2006 — 2006
Certificate in Organization Development
University of Akron
BSIM, Personnel & Marketing
Sterling Jewelers, Inc. February 2012 - Present
Sterling Jewelers June 2006 - February 2012
Sterling Jewelers March 2003 - June 2006
Sterling Jewelers October 2001 - March 2003
Ohio Savings Bank 1998 - 2001
Skills
Leadership Development, Retail, Fundraising, Performance Management, Training, Project Management, Employee Relations, Team Building, Coaching, Management, Leadership, Organizational..., Sales, Marketing Strategy, Store Management, Customer Satisfaction, Talent Management, Recruiting, Time Management, Customer Service, Public Speaking, Strategic Planning, Event Planning, Staff Development, Team Leadership, Human Resources, Interviews, Employee Training, Microsoft Office, Succession Planning, Training Delivery, Onboarding, Employee Engagement
Education
Regent University 1995 — 1997
Master's Degree, Organizational Communication, Performance Management
Hampton University 1990 — 1994
Communication and Theater Arts
Warrensville Heights High School
I.B. Goodman December 2009 - January 2015
New Rules Strategies, LLC. February 2009 - December 2009
Simon Golub & Sons, Inc. December 2007 - February 2009
Blitz Manufacturing December 2006 - December 2007
Four Points Corporation July 2005 - March 2006
The Stuckey Company September 2002 - July 2005
Sterling Inc 1992 - 2000
Sterling Jewelers, Inc. 1988 - 1997
Skills
Sales Management, P&L, Retail, Hiring, Operations Management, Jewelry, Merchandising, New Business Development, Product Development, Wholesale, Team Building, Profit, Selling, Business Planning, Strategic Planning, Profitability, Training & Development, Personnel Development, Recruiting, Sales Operations, Income Statement, Marketing Strategy, Forecasting, Advertising, Diamonds, Store Management, P&L Management, Visual Merchandising, Sales, Inventory Management, Luxury Goods, Management, Leadership, Inventory Control, Marketing, Employee Training, Fashion, Trade Shows, Business Development, International Sales, Market Planning, Strategy, Watches, Brand Management, Pricing, Gems, Trend Analysis, Brand Development, Luxury, Apparel
Education
Eastern Michigan University 1970 — 1975
BS, Business Management
Ann Arbor Huron High School 1967 — 1970
Business Administration and Management, General
Huneycutt & Associates CPA's PLLC July 2008 - Present
Aurafin December 1998 - November 2007
Blockbuster Video, Inc. July 1994 - August 1998
Sterling Jewelers, Inc. January 1990 - July 1994
Skills
Accounting for..., Quickbooks, Tax/planning -..., Payroll Taxes, Financial Reporting, Tax/planning-businesses, Compilation of..., QuickBooks, Accounting, Compilation Of..., Auditing, Tax, Budgets, Financial Accounting, Bookkeeping, Management, CPA, Forecasting, Accountants, Financial Analysis, Small Business, Finance, Accounts Payable, Time Management, Income Tax, US GAAP, Partnership Taxation, Tax Research, GAAP, Corporate Tax, Tax Accounting, S Corporations, Revenue Recognition, Tax Returns
Education
Kent State University - Graduate School of Management
MS, Accounting
Kay Jewelers November 2009 - Present
Kay Jewelers November 2009 - Present
Sterling Jewelers Inc November 2009 - Present
GameStop July 2006 - April 2010
GameStop July 2006 - April 2010
GameStop Inc July 2006 - April 2010
Meijer August 2005 - July 2006
Blockbuster Video Inc August 1997 - April 2006
Blockbuster Video August 1997 - April 2005
Skills
Microsoft Office, Customer Satisfaction, Sales Management, Operations Management, Retail Marketing, Human Resource..., Payroll
Education
Kalamazoo Valley Community College 2009 — 2011
No, Chemistry/business/english
KVCC
Buisness/Psychology, 3.26
Kalamazoo Valley Community College
Bachelor of Science
Pasco County BCC Elderly Nutrition Division June 2015 - Present
The American Legion Department of Florida November 2008 - Present
The American Legion Department of Florida February 2014 - June 2015
Sterling Jewelers Inc. February 2005 - November 2008
The University of South Florida Graphicstudio January 2006 - June 2006
Skills
Public Relations, Grant Writing, Media Relations, Contract Management, Charity Events, Fundraising, Speech Writing, Charity Golf Tournaments, Event Planning, Social Media Marketing, Event Photography, Grant Research, Website Administration, Photoshop, Adobe Creative Suite, Excel, Word, Dreamweaver, PowerPoint, Constant Contact, ISO8583, Microsoft Word, Nonprofits, Newsletters, Community Outreach, Volunteer Management, Social Media, Facebook, Blogging, Event Management, Editing, Research, Strategic Communications, Social Networking, Program Management, Grants, Public Speaking, Marketing Communications, Advertising, Government, Microsoft Excel
Education
University of South Florida 2002 — 2006
Bachelors of Arts, Art History
Edy's Grand Ice Cream April 2012 - Present
Statewide Ford Lincoln March 2011 - April 2012
Sterling Jewelers Inc August 2008 - March 2011
Sterling Jewelers Inc August 2008 - March 2011
Lakeview Farms September 2009 - April 2010
Eaton Corporation June 2006 - January 2009
Eaton Corporation May 2006 - January 2009
Skills
Customer Service, Customer Relations, Business Management, Microsoft Office 2007, Attention To Detail, Sales Management, Inside Sales, Inventory Management, People Skills, Optimistic, Goal Oriented, Goal Development, Project Coordination, Project Implementation, Sales Meetings, Meeting Maker, Business Meetings, Jewelry, Microsoft Office 2003, Sales Process
Education
University of Northwestern Ohio 2011 — 2013
Bachelor, Business Administration
James A Rhodes State College 2009 — 2011
Associates, Business Administration
Crestview High School 2004 — 2005
High School Diploma, Gen Ed
Fink's Jewelers February 2015 - Present
Helzberg Diamonds September 2014 - February 2015
Sterling Jewelers August 2013 - September 2014
Sterling Jewelers August 2011 - August 2013
Ultra Diamonds August 2011 - June 2013
Box Seats August 2010 - October 2011
Liberty Center August 2010 - October 2011
Modern Carpet One February 2010 - September 2010
Sterling Jewelers Inc January 2004 - October 2009
Jardon & Howard Technologies, Inc May 2005 - October 2005
Skills
Food & Beverage, Restaurants, Bartending, Customer Service, Beer, Sales Management, Sales Support, General Administration, Phone Skills, Payroll, Microsoft Office, Keyboarding, Scheduling, Process Scheduler, Merchandising, Inventory Control, Retail, Sales Operations, Telephone Skills, Administrative Work, Inventory Management
Education
Strayer University 2011 — 2013
Bachelors, Business Administration
Germanna Community College
Associates of Arts, and Science General Studies
Professional Bartending School
North Stafford High School
2003 Advanced Diploma, received
Strayer University
Bachelors Degree, Business Administration of Finance
Partners for Incentives April 2012 - Present
OneVue January 2007 - March 2012
GBS Corp. November 2001 - January 2007
Aurora Products March 1994 - November 2001
Sterling Jewelers, Inc January 1993 - April 1994
Skills
XML, HTML, cXML, DHTML, COBOL, JavaScript, Web Development, Database Design, Software Development, Databases, Programming, CSS, Application Development, Progress 4GL, Webspeed, LINC, E-commerce
Education
The University of Akron 1988 — 1992
BS, Management Information System
Fidelity Bank November 2013 - Present
Regions Financial Corporation April 2009 - November 2013
Regions Bank April 2009 - November 2013
Jared the Galleria of Jewelry February 1997 - February 2009
Sterling Jewelers, Inc January 1997 - January 2009
Pro Travel Vacations 2006 - 2009
United States Army January 1989 - January 1998
Skills
Banking, CRM, Customer Service, Leadership, Management, Negotiation, Operations Management, Recruiting, Risk Management, Sales, Sales Management, Strategic Planning, Team Building, Team Leadership, Training, Loans, Small Business Lending, Networking, Retail Banking, Consumer Lending, Commercial Lending
Education
Faulkner University 1994 — 1996
AA, Liberal Arts
Baldwin High School Class of 1988 1984 — 1988
Faulkner University
Liberal Arts
Sterling Jewelers, Inc. March 2014 - Present
ACRT, Inc. May 2013 - September 2013
YRC Worldwide, Inc. February 2005 - April 2012
YRC Worldwide, Inc. October 2002 - February 2005
YRC Worldwide, Inc. (fka Roadway Express Inc.) June 1992 - October 2002
YRC Worldwide, Inc. (fka Roadway Express Inc.) November 1989 - June 1992
Skills
Financial Analysis, Accounting, PeopleSoft, Microsoft Excel, Payroll, Incentive Programs, Relocation, Team-oriented, Loyal, Highly Dedicated, HRIS, General Ledger..., Job Descriptions, Problem Solving, Process Improvement, Costing, Data Analysis, Data Mining, Ad Hoc Reporting, Highly detail oriented, Target Costing, FMLA, Performance Management
Education
The University of Akron 1978 — 1982
BS, Accounting
Homeport May 2012 - Present
Sterling Jewelers Inc May 2006 - May 2010
Pelican Cleaners February 2008 - July 2008
Subway November 2005 - April 2006
Skills
10-key Calculator, Customer Service, Sales Management, Inventory Management, Data Entry, 10 Key, Cashiering, Microsoft Excel, Time Management, Microsoft Word, QuickBooks, Microsoft Office, PowerPoint, Retail, Outlook, Accounting, Inventory Control, Teamwork
Education
National College 2010 — 2012
Associate, Business Administration, Accounting
Direxa Engineering September 2014 - Present
Siemens Industry March 2012 - April 2014
Advanced Energy Systems LLC June 2010 - March 2012
Sterling Jewelers, Inc October 2006 - March 2012
University of Colorado Denver August 2009 - May 2010
High School Upward Bound August 2007 - January 2008
Skills
Electrical Engineering, Matlab, Engineering, AutoCAD, Testing, Renewable Energy, Microsoft Office, Energy Efficiency, Pspice, C++, Energy, Troubleshooting, Photovoltaics, Solar Energy, Wind, Program Management, PSpice
Education
University of Colorado at Denver 2006 — 2010
BS, ELectrical Engineering
Bear Creek High School
Diploma
Federal Deposit Insurance Corporation / State / Treasury Department October 2009 - Present
BOHICA Enterprises January 2008 - Present
Naperville CARES Car Program June 2012 - April 2013
Hi Tech Machinery February 2007 - January 2008
Sterling Jewelers, Inc July 2002 - July 2006
Skills
Sales, Management, Negotiation, Analysis, Training, Team Building, Project Planning, Customer Satisfaction, Purchasing, Procurement, Leadership, Manufacturing, Formation
Education
Elmhurst College 2004 — 2007
B.S., Business Administration, Multicultural Communication
Marmion Academy 1996 — 2000
BayCare Health System September 2011 - Present
Cleveland Clinic Wellness Enterprise May 2009 - December 2010
Sterling Jewelers, Inc 2003 - 2009
Amerifee LLC 2000 - 2002
Sherwin Williams Wood Care Group 1998 - 2000
Thompson-Minwax/Sherwin Williams Wood Care Group 1995 - 1998
L&F Products 1988 - 1994
L&F Products 1984 - 1988
Shulton/American Cyanamid Co 1980 - 1984
Skills
Strategic Planning, start-ups, Brand Management, Marketing Strategy, Start-ups, Market Research, P&L Management, Online Marketing, Competitive Analysis, Cross-functional Team..., Business Planning, Strategy, Marketing, Customer Insight, Segmentation, Sales, Integrated Marketing, Leadership, Social Media, Social Media Marketing, Management, Analytics, Advertising
Education
Northwestern University - Kellogg School of Management 1978 — 1980
MBA, Marketing/Industrial Relations
Southern Methodist University 1974 — 1978
BA, English, minor in Economics
Orange High School
LJN Consulting 2009 - Present
Sterling Jewelers, Inc. 2001 - 2009
Nestle 1995 - 2000
Nestle 1993 - 1995
Nestle 1989 - 1993
John Morrell & Co. 1986 - 1989
DFS Dorland Worldwide, Inc. 1983 - 1986
Skills
Marketing, Strategic Planning, Consumer Insights, Competitive Intelligence, Qualitative Research, Quantitative Research, Customer Satisfaction..., Advertising Testing, Brand Health Tracking, New Business Development, Consumer Packaged Goods, Retail, Non-Profit, Advertising, Strategy, Customer Insight, Leadership, Market Research, FMCG, Business Development, Team Leadership, Management, Program Management, Competitive Analysis, Merchandising, Marketing Research, Market Analysis, Pricing, Analytics, Segmentation
Education
Northwestern University 1982 — 1983
M.S., Advertising, Business, Advertising Specialty
Indiana University Bloomington 1976 — 1980
B.S., Teaching Concentration, School of Music
Sterling Jewelers Inc. March 2008 - Present
Wipro Technologies October 1997 - March 2008
Snap-on Business Solutions 2005 - 2007
Skills
Software Project..., SDLC, Enterprise Architecture, Project Management, Requirements Analysis, Oracle, Requirements Gathering, Unix, Java Enterprise Edition, Data Warehousing, PL/SQL, SOA, Agile Methodologies, Vendor Management
Education
Kuvempu Vishwavidyanilaya 1991 — 1995
BE, Instrumentation Technology
Moffitt Cancer Center April 2012 - Present
Ernst & Young July 2009 - March 2012
Ernst & Young September 2007 - July 2009
Ernst & Young 2006 - 2006
Sterling Jewelers, Inc. May 1996 - April 2001
Skills
CISA, IT Audit, Auditing, Sarbanes-Oxley Act, Internal Controls, Management, Process Improvement, Internal Audit, Assurance, Information Technology, Sarbanes-Oxley, Financial Accounting
Education
Kent State University 2001 — 2007
BSA, Accounting, Computer Information Systems
Ashton Woods Homes January 2015 - Present
Ryland Homes 2004 - Present
D.R. Horton, Inc 2001 - 2004
Sterling Jewelers, Inc 2000 - 2001
Corna Kokosing 1996 - 2000
Department of Surgery Corporation 1994 - 1996
Red Roof Inns, Inc 1990 - 1995
Skills
Social Media Marketing, Marketing, Marketing Strategy, Marketing Management, Advertising, Market Research, Sales, Real Estate, Email Marketing, Contract Negotiation, Business Development, Management, Event Management, Market Analysis, CRM, Online Advertising, Event Planning, Corporate Branding, Strategic Planning, Negotiation, Sales Management, Budgets, Selling, Team Leadership, Project Management, Forecasting, Competitive Analysis
Education
Otterbein University
BA, Art / Business
Otterbein University
Master, Business Administration
Kent State University April 2006 - Present
TruTech Tools, LTD May 2013 - April 2014
Sterling Jewelers, Inc August 2002 - April 2006
Land Rover of Akron January 2000 - January 2002
Snelling Personnel Services January 1998 - January 2000
Skills
Process Scheduler, Interpersonal..., Staff Development, Adobe Acrobat, E-Learning, Public Speaking, Teaching, PowerPoint, Event Planning, Customer Service, Research, Instructional Design, Microsoft Office, Editing, Social Media, Interviews, Facebook, Community Outreach, Higher Education, Technical Writing, Data Entry, Fundraising, Adobe Creative Suite, Nonprofits, Event Management, Student Development, Creative Writing, SPSS, Leadership, Training, Grant Writing, Leadership Development, Administration, Blogging, Volunteer Management, Management, Program Management, Qualitative Research, Advertising, Access, Curriculum Design, Time Management, Student Affairs, Social Networking, Program Development, Adult Education, Microsoft Word
Education
Kent State University 2012 — 2015
Master of Education (M.Ed.), Instructional Technology
Kent State University 2010 — 2012
CIBA, Interpersonal Communications
The University of Akron 2002 — 2006
Wadsworth High School Occupational Work Environment 1997 — 2000
Signet February 2013 - Present
Sterling Jewelers Inc. July 2007 - February 2013
Goodyear Tire & Rubber Company May 2006 - June 2007
Flash Communications January 2006 - December 2006
Skills
Public Relations, Promotions, Cause-related marketing, Special events, Corporate communications, Employee communications, Corporate responsibility
Education
Kent State University 2003 — 2007
Bachelor of Science, Public Relations
Signet Jewelers September 2015 - Present
Signet July 1995 - August 2015
Sterling Jewelers Inc. June 1994 - June 1995
Sterling Jewelers Inc. December 1990 - June 1994
Barnes, Wendling, Cook and O"Connor August 1988 - December 1990
Skills
Accounting, Sarbanes-Oxley Act, Internal Controls, Internal Audit, SEC filings, Auditing, Financial Reporting, Forecasting, Sales, General Ledger, P&L, Financial Analysis, Cost Accounting, Inventory Control, Retail, Enterprise Risk..., Loss Prevention, Customer Service, Inventory Management, Merchandising, GAAP, Store Management, Profit, Financial Accounting, Visual Merchandising
Education
The University of Akron 1983 — 1988
BS, Accounting
University of South Alabama 1982 — 1982
Sterling Jewelers July 2012 - January 2014
Sterling Jewelers Inc. October 2008 - July 2012
Sterling Jewelers Inc. October 2007 - October 2008
Robinson Memorial Hospital January 2007 - May 2007
Skills
Employee Relations, Talent Acquisition, Onboarding, Human Resources, Employee Engagement, New Hire Orientations, Performance Management, HR Policies, Employment Law, Organizational..., Time Management, Recruiting, Customer Service, Policy, Interviews, Leadership Development, Background Checks
Education
Notre Dame College 2003 — 2007
Bachelor of Arts (B.A.), Psychology
Field High School 1998 — 2002
Diploma
MedStar Georgetown University Hospital April 2015 - Present
Rick Jackomis, D.D.S. October 2011 - April 2015
Sterling Jewelers, Inc. June 2006 - October 2011
Skills
Office/Team Management, Executive Support, Records File Management, Microsoft Office 03-13, EagleSoft, Asset Management, Documentation..., Expense/Budget..., Excellent Communication..., Payroll, Time Management, Management, Inventory Management, Customer Satisfaction, Customer Service, Accounts Receivable, Policy, Auditing, Process Scheduler, Outlook, Sales, Sales Management, Program Management, Team Leadership, Public Speaking, Event Planning, Microsoft Office
Education
George Mason University
Bachelor's Degree, English, Spanish, Dean's List multiple semesters
Universidad de Granada
Advanced Spanish, Dean's List
Google Adwords February 2014 - Present
United Wireless October 2012 - October 2013
The Retail Outsource November 2011 - October 2012
The Retail Outsource October 2011 - April 2012
Wholesale Express Inc June 2011 - October 2011
Sterling Jewelers Inc January 2010 - January 2011
T-Mobile August 2008 - January 2011
Skills
Sales, Retail, Inventory Management, Merchandising, Customer Service, Customer Satisfaction, Customer Retention, Account Management, Sales Management, Sales Operations, Direct Sales, Sales Process, Management, Team Building, Telecommunications, Cold Calling, Marketing Strategy, Mobile Devices, Leadership, Microsoft Office, Marketing, Public Speaking, Social Media, Team Leadership, Training, Time Management, Event Planning, Strategic Planning, Social Networking, Social Media Marketing, Coaching, Research, PowerPoint, Business Development, New Business Development, Strategy, Project Management, Budgets, Advertising, Product Marketing, Teamwork, Public Relations, Customer Experience, Negotiation, Recruiting, Competitive Analysis, B2B, Fundraising, Contract Negotiation
Education
Baker College 2009 — 2013
Associate's degree, Business
Baker College of Flint 2009 — 2012
Associate's degree, Business, Management, Marketing, and Related Support Services, 3.0
Eastern Michigan University 2001 — 2004
Telecommunications Management
Sterling Jewelers Inc January 2006 - Present
Bailey Banks & Biddle August 2004 - January 2006
Skills
Economics, Analysis, Finance, Financial Analysis, Time Management
Education
The University of Texas at Dallas 2011 — 2015
Bachelor’s Degree, Economics, GPA: 3.00
The University of Texas at Dallas 2011 — 2015
Bachelor's, Economics, GPA: 3.00
Sterling Jewelers Inc. June 2014 - Present
Skills
Customer Service, Management, Leadership, Sales, Training, Microsoft Office
Education
Kent State University
Sterling Jewelers Inc. September 2012 - Present
Homeland Security Investigations January 2006 - September 2012
Department of Homeland Security January 2004 - January 2006
US Customs Service January 2002 - January 2004
Federal Law Enforcement Training Center March 1998 - January 2002
US Customs Service April 1990 - March 1998
US Customs Service April 1987 - April 1990
US Department of Agriculture - Office of Inspector general October 1984 - April 1987
Veterans Health Administration October 1983 - October 1984
Skills
Law Enforcement, Fraud, Investigations, Homeland Security, Criminal Investigations, Enforcement, Criminal Justice, Counterterrorism, Private Investigations, Internal Investigations, Physical Security, Investigation, Security, Surveillance, Training, Security Operations, Police, Interrogation, Government, Undercover, Firearms, Corporate Security, Protection, Weapons, Executive Protection, Federal Law Enforcement, Criminal Law, Counterintelligence, Security Management
Education
University of Dayton 1976 — 1980
BS, Criminal Justice
St. Ignatius High School - Cleveland, OHIO 1972 — 1976
College Prepatory
Arbonne Independent Consultant March 2007 - Present
Partners for Incentives February 2014 - June 2015
Rogers August 2012 - February 2013
JC Penney April 2011 - August 2012
Lowes Home Improvement Store April 2009 - October 2011
Sterling Jewelers Inc September 1996 - March 2011
Clinique 1991 - 1996
Skills
Retail, Customer Service, Sales, Coaching, Marketing, Team Building, Skin Care, Public Speaking, Event Planning, Training, Fundraising, Strategic Planning, Trade Shows, Social Networking, Social Media Marketing, Time Management, Event Management, Management, Sales Management, Budgets, Human Resources, Project Planning, Inventory Management
Education
Cuyahoga Community College 1984 — 1987
business ~ liberal arts
Olmsted Falls High School 1980 — 1984
High School Diploma, General Studies
Global Information Systems May 2012 - Present
Stein Mart August 2007 - March 2012
ITT Technical Institute 2009 - 2012
Sterling Jewelers Inc. August 1991 - August 2007
Skills
- Design Requirements, Design Drawings, Design Documentation, Materials & Processes, Sustainable Design, Physical & CAD 3D..., Engineering Graphics, Rapid Visualization, Civil Drafting & GIS, MS Word, Excel, Outlook..., Fluent in the Reading,..., Retail Store Design and..., Experienced Auditor, SOP Manual Design, Experienced in Employee..., Site Inspections, Engineering Drawings, Microsoft Office, CAD, GPS, Revit, Sketching, Hand Drafting, Rhino, Loss Prevention, Design Documents, Data Management, Databases, Retail, Leadership, Technical Drawing, 3D Modeling, Rendering, MicroStation, Autodesk Software, Pipelines, Access, ArcGIS, AutoCAD, Architectural Drawings, 3D Studio Max, 3D rendering, Product Design
Education
ITT Technical Institute-Lexington 2009 — 2012
A.S. Computer Aided Drafting & Design, CADD, 3.65
Fifth Third Bank May 2015 - Present
Huntington Bank May 2012 - May 2015
PNC July 2011 - May 2012
HR Solutions/ PNC Bank May 2010 - August 2011
Rose International June 2009 - May 2010
Sterling Jewelers Inc. September 2006 - January 2009
MBNA/Bank of America October 1998 - September 2006
Skills
Applicant Tracking..., Talent Acquisition, Recruiting, Human Resources, Job Fairs, Interviewing, Strategic Sourcing, Onboarding, HRIS, Sourcing, Leadership, Interviews, Time Management, Training, New Hire Orientations, Hiring, Taleo, Management, Temporary Placement
Education
University of Mount Union 1994 — 1998
BA, Spanish
Sterling Jewelers Inc. April 2007 - Present
Sterling Jewelers February 1999 - April 2007
Sterling Jewelers May 1996 - January 1999
Sterling Jewelers August 1993 - April 1995
The Rose and Crown July 1989 - April 1993
Skills
Inventory Control, Inventory Management, Merchandise Planning, Merchandising, Inventory Analysis, Retail, Demand Planning
Education
The University of Akron 1987 — 1992
Bachelor of Fine Arts (B.F.A.), Communication and Media Studies
ACD Direct April 2012 - Present
Theresa B. Miley - State Farm Insurance August 2011 - April 2012
ACD Direct December 2009 - December 2011
David M Gilston Ins. Agency August 2008 - July 2011
Independent Contractor January 2006 - February 2008
Sterling Jewelers Inc March 2000 - July 2005
Marshall Ford West June 1998 - March 2000
National City Bank December 1995 - 1997
Skills
Medicare, Critical Illness, Universal Life, Whole Life, Disabilities, Payroll, Cafeteria Plans, Health Insurance, Insurance, Employee Benefits, Disability Insurance, Term Life Insurance, Cancer, Long-term Care, Brokers, Health Savings Accounts, Customer Service, Customer Satisfaction, Team Building, Sales, Account Management, Nonprofits, Call Centers, Team Leadership, Customer Retention, PBS, NPR, Fundraising, Contact Center..., Contact Center..., Leadership, Client Development, Client Liaison, Payment Card Processing, Payment Systems, Call Center..., ACD, ACD Management, Major Donors, Life Insurance, Management
Education
MEYERS UNIVERSITY 1996 — 1998
Marketing
The University of Akron 1995 — 1996
Marketing
Cuyahoga Community College 1993 — 1995
Marketing
South Carolina Department of Insurance
Life and Health Insurance, Property and Casualty
FirstEnergy August 2013 - Present
Sterling Jewelers Inc. April 2012 - August 2013
Sterling Jewelers, Inc January 2011 - April 2012
Sterling Jewelers 2007 - 2011
Sterling Jewelers Inc January 2006 - January 2007
Skills
Customer Service, Sales, Retail, Outlook, Customer Satisfaction, Inventory Management, Data Entry, Cold Calling, Training, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Employee Benefits, Payroll, Human Resources, Recruiting, Coaching, Leadership, SAP, Access, HRIS, Time Management, Employee Relations, Interviews, Performance Management
Education
The University of Akron 2004 — 2010
Bachelor of Science, Human Resource Management
Signet July 2012 - Present
Sterling Jewelers Inc. March 2010 - July 2012
Major Legal Services December 2008 - March 2010
Solvaire Technologies January 2007 - September 2008
The Men's Wearhouse October 2006 - September 2008
The Bunker Hill Cheese Company, Inc. May 2005 - July 2006
Skills
Mediation, Employment Law, Employee Relations, Human Resources, Alternative Dispute..., Certified Workplace..., Arbitration, Leadership, Team Building, Labor Relations, Management, Legal Research, Legal Writing, Legal Issues, Document Review
Education
Duquesne University 2008 — 2008
Post-Bachelor's Paralegal Certificate, Paralegal Studies
Mount Vernon Nazarene University 2000 — 2004
Bachelor's, History
Garaway High School 1996 — 2000
United States Air Force May 2014 - Present
US Air Force Reserve August 2010 - Present
Sterling Jewelers Inc. July 2014 - March 2015
Alabama State University Foundations of Psychology September 2013 - May 2014
Kroger September 2007 - August 2008
Skills
Combatives, Leadership, Teamwork, Team Building, Motivation, Problem Solving, Critical Thinking, Training, Management, Customer Service, Project Planning, Event Management, Time Management, Security Clearance, Leadership Development, Data Entry, Conflict Resolution, Supervisory Skills, Public Speaking, Microsoft Word, Organizational..., Fundraising, Microsoft Excel, People Skills, Organizational...
Education
Alabama State University 2008 — 2014
Bachelor of Science (BS), Psychology
Westerville Central High School 2007 — 2008
High School Diploma, General High School Studies
Ironwood Ridge High School 2007 — 2007
Worked to obtain High School Diploma, General High School Studies
Dublin Coffman High School 2004 — 2007
Worked to obtain High School Diploma, General High School Studies
Sterling Jewelers Inc November 2010 - Present
Sterling Jewelers January 2008 - November 2011
Sterling Jewelers January 1999 - December 2007
Sterling Jewelers August 1993 - January 1999
BEST Products, Richmond, VA 1990 - 1993
Skills
Sourcing, Retail, Forecasting, Inventory Control, Purchasing, Negotiation, Product Development, Management, New Business Development, Performance Management, Supply Chain, Operations Management, Manufacturing, Diamond Jewelry, Rough Diamonds, Global Sourcing, Merchandising, E-commerce, Watches, Jewelry, P&L Management, Luxury Goods, Wholesale
Education
Randolph-Macon College 1984 — 1989
Business/Managerial Economics
US Government 2008 - Present
UNITED STATESMedical Support Administration 2006 - 2008
Safety Consultant 2000 - 2006
STERLING JEWELER'S INC 2001 - 2005
Skills
Federal Government, Security Clearance, Physical Security, Certified Firearms..., Emergency Management, Enforcement, Private Investigations, Firearms, Range Safety Officer, ACE Certified Personal..., Lifeguarding, Computers, Microsoft Office, Organization &..., Teaching, Digital Surveillance, Martial Arts, Crime Prevention, Notary Public, Homeland Security, Analysis, Criminal Justice, Security, Executive Protection, Corporate Security, Criminal Investigations, Law Enforcement, Policy
Education
Kent State University 2006 — 2014
BA, Justice Studies, 3.3
FEDERAL LAW ENFORCEMENT TRAINING CENTER 2012 — 2012
Certificate, Law Enforcement Communications
Kent State University 2005 — 2007
AAB, Computer Technology/Networking, 3.2
Kent State University at Tuscarawas 2005 — 2007
AAB, Computer Technology/Computer Systems Technology
The University of Akron 1998 — 2000
Certificate, Database technology
OHIO PEACE OFFICER ACADEMY
Certificate, Security and Loss Prevention Services
Sterling Jewelers, Inc. September 2012 - Present
Sterling Jewelers, Inc. March 2001 - Present
OfficeMax 1999 - 2001
Value City Department Stores August 1997 - March 1999
Skills
Merchandise Planning, Open to Buy Management, Merchandising, CPFR, Store Management, Retail, Visual Merchandising, Sales, Marketing Strategy, Trend Analysis, Inventory Management, Income Statement, Forecasting, Assortment, P&L Management, Strategic Planning, Inventory Control, JDA, Management, Fashion, Store Operations
Education
The Ohio State University 1984 — 1988
Bachelor of Science, Fash Merchandising - Emphasis in Business
Sterling Jewelers Inc. October 2014 - Present
Sterling Jewelers Inc. July 2010 - October 2014
Aon Risk Services May 2009 - August 2009
Education
Baldwin-Wallace University 2012 — 2015
Master of Business Administration (MBA), Management
Mount Union College 2006 — 2010
Bachelor's, Finance, Accounting, Economics
Study.com October 2014 - Present
Various Audiobooks October 2014 - Present
Sabbatical November 2013 - October 2014
Sterling Jewelers Inc. April 2007 - October 2013
Medina Home Computer November 2006 - April 2007
US Air Force February 2002 - April 2006
US Air Force October 1999 - February 2002
US Air Force October 1998 - October 1999
US Air Force September 1993 - November 1998
US Air Force April 1986 - September 1993
Skills
Integration, Troubleshooting, Security, Leadership, Process Improvement, Project Management, Program Management, Management, Military, Training, Software Documentation, Network Administration, Project Planning, National Security, Voice Over, Networking, Business Analysis, Visio, Information Technology
Education
Touro University 2004 — 2006
Bachelors, Information Technology Management
Community College of the Air Force 1993 — 1995
AAS, Communication Applications Technology
Community College of the Air Force 1991 — 1993
AAS, Avionic Systems Technology
Personal Finance Company June 2014 - September 2015
Security Finance September 2011 - June 2014
Home Depot April 2010 - September 2011
Best Buy April 2005 - February 2010
Sterling Jewelers, INC July 2004 - December 2007
Skills
Inventory Management, Merchandising, Sales, Sales Management, Customer Service, Microsoft Office, Sales Presentations, Microsoft Word, Microsoft Excel, Sales Operations, Negotiation
Education
Governors State University 2008 — 2011
Bachelors of Arts, Psychology, Minor in Business Administration
Olivet Nazarene University 2001 — 2003
Associate of Arts in Business, Business Administration and Management
Wilmington High School 1991 — 1995
Matco Tools January 2015 - Present
Well Now LLC (Carry Your Message TM) March 2009 - Present
Advancing Wellness January 2011 - March 2014
TTI Floor Care North America May 1996 - March 2009
Sterling Jewelers, Inc. May 1990 - May 1996
Skills
Facilitor-No Diet..., Promotions, Health, Wellness, Wellness Mindset Speaker, Mindset for Well-being..., Public Speaking, Diet, Advertising, Brand Development, Marketing, Coaching, Graphic Design, Marketing Strategy, Strategic Planning, Social Networking, Marketing Communications, Project Management, Business Development, E-commerce, Web Design, Social Media, Team Building, Product Marketing, Product Development, Training, Management, Program Management, Fundraising, Leadership, B2B, Email Marketing, Employee Wellness, Fitness, Time Management, Social Media Marketing, Analysis, Strategy, Cross-functional Team..., Brand Management, Competitive Analysis, Integrated Marketing, Online Advertising, Online Marketing, Direct Marketing, Trade Shows, Start-ups, Corporate Branding, Product Launch, Account Management
Education
Malone University 2006 — 2008
BA, Marketing Management (ECommerce Specialty)
Malone College 2010 — 2011
B.A., Health Services Management
The University of Akron 1993 — 1996
Graphic Design
Wellcoaches 2009 — 2010
Certified Wellness/Fitness Coach, Transtheoretical Model of Behavior Change, Appreciative Inquiry, Motivational Interviewing, etc
American Council on Exercise 2009 — 2010
Certified Personal Trainer, Lifestyle modification, Exercise programming and progressions, Exercise science, Nutrition, etc.
NSA ProTrack 2012 — 2013
Sterling Jewelers Inc June 1988 - Present
The Coalition of Law Enforcement & Retail 2009 - Present
Kay Jewelers June 1988 - November 1990
TJ Maxx September 1987 - June 1988
McCrory Stores May 1983 - November 1987
Weatherly Borough Police - Weatherly PA January 1979 - May 1983
Hazleton PA Police Department May 1974 - January 1979
Skills
Private Investigations, Loss Prevention, Protection, Interviews, Shrinkage, Interrogation, Income Statement, Security Audits, Wicklander-Zulawski..., Security Training, Retail, Organized Retail Crime, Background Checks, Police, Investigation, Surveillance, CCTV, Fraud, Workplace Violence, Security, Asset Protection, Leadership, Inventory Control, Crisis Management, Physical Security, Security Operations, Enforcement, Security Management, Corporate Security, Risk Assessment, Executive Protection, Internal Investigations, Store Management, Interrogation Techniques, Exception Based..., Multi-unit, Access Control, Store Operations, Inspiration, Inventory Management, Profit, Personal Protection, Public Safety, Supply Chain Security, Criminal Investigations, Team Leadership, Criminal Justice, Firearms, Emergency Management, Crime Prevention
Education
Wicklander-Zulawski & Associates 1983 — 2013
Certified Forensic Interviewer
Loss Prevention Foundatioin 2011 — 2012
LPC - Loss Prevention Certified, Loss Prevention
Reid Interview and Interrogation 1999 — 1999
Interview and Interrogation
University of Virginia 1982 — 1982
Law Enforcement - FBI National Academy Quantico VA
King's College 1975 — 1978
Criminal Justice
York College of Pennsylvania 1971 — 1975
BS, Police Science and Corrections
Technical Consumer Products August 2013 - Present
Technical Consumer Products May 2012 - July 2013
American Greetings 2009 - April 2012
American Greetings 2005 - 2009
Sterling Jewelers Inc 2004 - 2005
Skills
Forecasting, Marketing, Sales, Analysis, Finance, Financial Analysis, Management, Program Management, Project Planning, Retail, Supply Chain, Competitive Analysis, Customer Service, Sales Management, Account Management, Leadership, New Business Development, Financial Modeling, Pricing
Education
The University of Akron 1999 — 2003
Bachelor of Business Administration, International Business and Finance, 3.4
Sterling Jewelers June 2014 - Present
Sterling Jewelers April 2011 - Present
Sterling Jewelers, Inc. June 2004 - April 2011
Jo Ann Stores May 2000 - May 2004
Skills
Management, Project Planning, Marketing, Data Analysis, Corporate Communications, Capital Budgeting, Department Budgeting, Strategic Planning, Marketing Communications, Retail, Inventory Control
Education
Kent State University 1998 — 2001
Bachelors of Business Administration, Marketing
Sterling Jewelers August 2014 - Present
Sterling Jewelers August 2013 - August 2014
St. John Medical Center November 2012 - August 2013
Cleveland Clinic June 2012 - November 2012
Sterling Jewelers October 2010 - June 2012
Sterling Jewelers, Inc November 2007 - October 2010
Sterling Jewelers January 2007 - October 2007
Sterling Jewelers June 2005 - December 2006
Skills
Process Improvement, Change Management, Project Management, Business Analysis, Budgets, Six Sigma, HRIS, Payroll, Vendor Management, Talent Acquisition
Education
The University of Akron 2007 — 2008
MBA, Finance
The University of Akron 2000 — 2004
BS, Finance
KEEP Collective December 2014 - Present
Independent May 2011 - Present
Scentsy Wickless Candles August 2009 - Present
Sterling Jewelers, Inc. November 2002 - August 2009
Sterling Jewelers 2004 - 2007
Skills
Marketing, Retail, Advertising, Social Media Marketing, Leadership, Customer Service, Microsoft Office, Sales, Fitness, Budgets
Education
The University of Akron 1998 — 2003
BA Marketing Management, Marketing/Marketing Management, General
Moen Incorporated September 2010 - Present
American Greetings March 2007 - September 2010
Jo-Ann Stores Inc. November 2002 - January 2007
Sterling Jewelers Inc. April 1998 - November 2002
Skills
Forecasting, Demand Planning
Education
Kent State University 1990 — 1994
Bachelor of Science, Secondary Education
YWCA Boot Camp
Sterling Jewelers April 2004 - Present
Sterling Jewelers March 2006 - December 2007
Sterling Jewelers Inc November 1996 - March 2004
Skills
Process Improvement, Business Analysis, Customer Service, Access, Budgets, SDLC, Team Building, Retail
Education
The University of Akron
Associate of Applied Business, Business Management Technology
THRD/Willory August 2011 - Present
The Human Resources Department October 2011 - April 2013
Sterling Jewelers Inc. April 2007 - May 2011
Health Action Council 2005 - 2007
Progressive Insurance 1994 - 2007
Towers Perrin March 1992 - July 1994
CIGNA 1983 - 1992
Skills
Employee Relations, Employee Benefits, HRIS, Benefits Administration, HR Policies, FMLA, PeopleSoft, Vendor Management, Payroll, Process Improvement, Team Building, Benefits Negotiation, Leadership, Customer Service, Negotiation, Human Resources, Performance Management, Talent Management, Open Enrollment, Executive Pay, Deferred Compensation, Succession Planning, Employee Engagement, COBRA, New Hire Orientations, Workforce Planning, Job Analysis, Talent Acquisition, Applicant Tracking..., CRM, Management
Education
Drake University 1979 — 1980
MPA, Human Resources Management/Personnel Administration, General
Holy Cross
Holy Cross
Holy Cross
Holy Cross
Sterling Jewelers February 2011 - May 2015
Sterling Jewelers, Ltd. February 2011 - 2015
Sterling Jewelers Inc. 1997 - 2010
Sterling Jewelers Inc. August 1994 - 1997
JCPenney 1988 - 1994
Skills
Retail, Merchandising, Visual Merchandising, Luxury Goods, Fashion, Trend Analysis, Email Marketing, Advertising, Marketing, Creative Direction, Brand Management, Brand Development, Marketing Communications, E-commerce, Social Media Marketing, Apparel, Marketing Strategy, Graphic Design, Adobe Creative Suite, Direct Marketing, Integrated Marketing, Online Marketing, Digital Marketing, Direct Mail, Copywriting, Web Analytics, Brand Awareness, Creative Strategy, Online Advertising, Branding & Identity, Interactive Marketing, Google Analytics, Art Direction, Corporate Branding, SEO, Social Networking, Trade Shows
Education
State University of New York at New Paltz 1969 — 1973
English Liberal Arts
City University of New York-Queens College
Sterling Jewelers, Inc. February 2008 - Present
Sterling Jewelers, Inc. May 2000 - February 2008
Skills
Merchandising, Project Management, Retail, Microsoft Excel, Customer Service, Microsoft Office, Six Sigma, Process Improvement, Inventory Management, Strategic Planning, Inventory Control, Leadership, Purchasing, Process Scheduler, Team Building, Forecasting, Training, Management, Access, Troubleshooting, Sales, Budgets
Education
The University of Akron 1996 — 2000
Eaton Corporation Computer Operations SupervisorOfficeMax1997 - 1998
Sterling Jewelers, Inc. 1992 - 1995
Education
Lorain County Community College 1981 — 1996
Moen Incorporated January 2012 - Present
Sterling Jewelers Inc. November 2005 - December 2011
Dollar General 1999 - 2002
Skills
Alternative Dispute..., Human Resources, Mediation, Personnel Management, Arbitration, Employee Relations, Employment Law, Succession Planning, Dispute Resolution, Change Management, Performance Management, Customer Service, Onboarding, Organizational..., Talent Management
Education
Case Western Reserve University School of Law 2002 — 2005
J.D.
Vanderbilt University 1998 — 2000
M.T.S., Divinity School
Grove City College 1989 — 1993
B.A., Political Science; Religion
Sterling Jewelers, Inc June 2013 - Present
Sterling Jewelers June 2013 - Present
Skills
Customer Service, Microsoft Excel, Microsoft Word, Management, PowerPoint, Public Speaking, Research, Leadership, Strategic Planning, Microsoft Office, Team Building, Event Planning, Sales, Marketing, Time Management, Inventory Management, Social Networking, Training, Retail, Nonprofits, DCA Certified, Customer Relations, Hospitality, Data Entry, Bookkeeping, Accounting Clerk
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Master of Business Administration (MBA), Marketing and Hospitility
University of Illinois at Chicago 2007 — 2010
Akron Children's Hospital March 2009 - Present
KeyBank August 1995 - August 2008
Mid-West Presort Mailing Services February 1994 - August 1995
Sterling Jewelers, Inc. June 1991 - February 1994
Skills
Epic Systems, Healthcare, Healthcare Information..., Software Documentation, Systems Analysis, SharePoint, Business Analysis, Change Management, Requirements Gathering, Project Management, SDLC, Vendor Management, Active Directory, Databases, Disaster Recovery, EMR, Integration, Testing
Education
The University of Akron 1987 — 1993
Bachelor of Science (B.S.), Computer Science
Sterling Jewelers May 2013 - Present
Sterling Jewelers Inc June 2007 - April 2013
Sterling Jewelers December 2002 - May 2007
Sterling Jewelers April 2002 - December 2002
Skills
Cross-functional Team..., Team Leadership, Interviews, Succession Planning, Employee Relations, Performance Management, Customer Service, Coaching, Talent Management, Talent Acquisition, Team Building, Leadership Development, Hiring, Organizational..., Retail, Training, Management, Leadership
Education
Duquesne University 1979 — 1983
Business Intelligence, Kent State University January 2010 - Present
Kent State University December 2007 - December 2009
NEOUCOM September 2004 - November 2007
FirstEnergy August 2000 - August 2004
Camelot Music October 1997 - August 2000
Sterling Jewelers, Inc 1988 - 1997
Education
The University of Akron
Data Processing
Sterling Jewelers Inc. November 1995 - Present
Bally Total Fitness October 1983 - 1995
Skills
Retail, Customer Service, Customer Satisfaction, Merchandising, Customer Retention, Inventory Management, Team Building, Leadership, Sales Management, Profit, Forecasting, Training, Sales, Direct Sales, Call Centers
Education
Baldwin-Wallace College
M.B.A.
Bowling Green State University
Bachelor of Business Administration (B.B.A.)
ADVI January 2015 - Present
ADVI March 2014 - January 2015
US Senate September 2012 - March 2014
US Senate January 2011 - September 2012
Portman for Senate July 2010 - December 2010
University of Michigan September 2009 - May 2010
Ford Motor Company May 2009 - August 2009
University of Michigan September 2008 - April 2009
Sterling Jewelers, Inc September 2007 - August 2008
Skills
PowerPoint, Public Policy, Microsoft Excel, Policy Analysis, Legislative Relations, Politics, Legislation, Political Campaigns, Legislative Research, Government, Research, Healthcare, Political Communication, Policy
Education
University of Michigan School of Public Health 2008 — 2010
MPH, Health Management and Policy
Ohio Wesleyan University 2003 — 2007
BS, Pre-medicine and Politics and Government
Sterling Jewelers June 2013 - Present
Sterling Jewelers January 2003 - June 2013
Sterling Jewelers Inc. May 1999 - January 2003
Sterling Jewelers August 1993 - May 1999
Sterling Jewelers August 1988 - August 1993
Sterling Jewelers November 1987 - August 1988
WTPI and WRTV January 1986 - August 1988
Skills
Visual Merchandising, Loss Prevention, Watches, Merchandising, Store Management, Forecasting, Luxury Goods, Jewelry, Income Statement, Inventory Management, Sales, Profit, Team Building, Customer Satisfaction, Retail, Training, Multi-unit, Coaching, Inventory Control, Management, Purchasing, Customer Service, Retail Sales, Fashion, Sales Management, Marketing, Store Operations, Recruiting, Driving Results, Hiring, Trend Analysis, P, Multi-Unit Management, Customer Experience, Employee Training, New Store Openings, P&L Management, Sales Operations, Leadership, Merchandise Planning, Time Management, Wholesale, CPFR, Diamonds, Assortment, Shrinkage, District Management, POS, Planograms, Apparel
Education
Indiana University Bloomington 1983 — 1988
Double BA's, Telecommunications & Political Science
Sterling Jewelers Inc. December 2002 - Present
Black Box Network Services December 2013 - Present
Pacific Com Tel May 2001 - November 2003
Lucent Technologies September 2000 - May 2001
Custom Metal Concepts July 1997 - April 2000
Skills
Art, Gems, Jewelry, Customer Service, Fine Art, Metalsmithing, Handmade Jewelry, Jewelry Design, Telecommunications, Painting, Event Planning, Graphic Design, Woodworking, Calligraphy, Embroidery, Microsoft Word, Enameling, Leathercraft
Education
Arizona State University 1984 — 1998
BFA, Jewelry/Metals
4SimpleSolutions July 2014 - Present
Modis Consulting September 2013 - July 2014
MTD Products January 2012 - August 2013
Sterling Jewelers, Inc. March 2007 - January 2012
Jo-Ann Stores 2002 - 2007
Skills
IBM Websphere Commerce, SQL, DB2, HTML, E-commerce, Java, Project Management, JavaScript, Unix, Linux, MySQL, PL/SQL, Websphere, HTML 5, XML, jQuery, Oracle, Adobe AEM
Education
The Ohio State University 1980 — 1985
B.S., Psychology
Alliance High School 1976 — 1980
Sterling Jewelers, Inc November 2012 - Present
Sterling Jewelers March 2010 - November 2012
Sterling Jewelers September 2002 - March 2010
Sterling Jewelers May 2002 - September 2002
Sterling Jewelers January 2001 - May 2002
Sterling Jewelers March 2000 - January 2001
Sterling Jewelers September 1999 - March 2000
KinderCare May 1994 - September 1999
Skills
Retail, Inventory Management, Merchandising
Education
The University of Akron 1993 — 1998
Bachelor's, Elementary education
Sterling Jewelers inc 1990 - Present
Macy's East May 1989 - 1990
Zayre Corporation 1987 - 1989
Casual Corner 1980 - 1987
Pratt & Whitney 1978 - 1980
Lockheed Martin 1976 - 1978
Skills
SDLC, Business Intelligence, Vendor Management, IT Strategy, E-commerce, Retail, IT Management, Business Analysis, Cross-functional Team..., Leadership, Integration, CRM, Software Development, Process Improvement, ERP, Team Leadership, Management, Collaborative Problem...
Education
University of Hartford 1980 — 1981
MBA, Accounting and Finance
Hofstra University 1972 — 1976
BS, Computer Science
Dunkins Diamonds November 1997 - Present
Rogers Ltd. May 1990 - April 1997
Sterling Jewelers Inc. May 1980 - January 1990
Education
Eastern Michigan University
Business Management
Credit First National Association March 2015 - Present
Weltman, Weinberg & Reis Co., LPA July 2009 - March 2015
Sterling Jewelers January 2006 - January 2009
Sterling Jewelers, Inc January 2006 - January 2009
MBNA America September 1989 - March 2005
TeleCall, Inc 1988 - 1989
Education
University of Delaware 1981 — 1985
BA, CJ, Criminal Justice
Sterling Jewelers Inc. July 2007 - Present
FedEx Custom Critical 2004 - 2006
Skills
Digital Marketing, Marketing Strategy, Social Media, Social Media Marketing, Advertising
Education
John Carroll University 2002 — 2004
M.B.A.
John Carroll University 1998 — 2002
B.S.B.A.
American Greetings May 2015 - Present
American Greetings October 2010 - Present
American Greetings October 2009 - October 2010
Carlton Cards Retail, Inc May 2005 - September 2009
Sterling Jewelers, Inc January 2002 - May 2005
Sterling Jewelers, Inc. March 2001 - January 2002
Sterling Jewelers, Inc. September 1999 - March 2001
Sterling Jewelers, Inc. July 1998 - September 1999
Mercantile Stores Co., Inc January 1996 - July 1998
Elder-Beerman Stores Corp February 1992 - January 1996
Skills
ERP, Inventory Management, Forecasting, Retail, Merchandising, CPFR, Store Management, Management, Sales, Inventory Control, Demand Planning, Leadership, Cross-functional Team..., Pricing, Merchandise Planning, Visual Merchandising, P&L Management
Education
University of Dayton 1987 — 1991
BS, Business Administration
Sterling Jewelers, Inc. December 2009 - Present
Sterling Jewelers 2007 - 2011
Education
The University of Akron
Signet February 2015 - Present
Sterling Jewelers, Inc. June 2011 - Present
Sterling Jewelers, Inc. March 2008 - June 2011
Sterling Jewelers, Inc. August 2007 - March 2008
Sterling Jewelers, Inc. April 2006 - July 2007
Signature Log Homes - Montana August 2004 - August 2005
Skills
Retail, Inventory Management, Process Scheduler, Contract Negotiation, Construction, Merchandising, Budgets, Purchasing, Project Planning, Team Building
Education
The University of Akron 1999 — 2003
Bachelor of Science, Business Administration - Finance
JoAnn Stores October 2013 - Present
Sterling Jewelers, Inc. February 2007 - February 2009
OfficeMax, Inc. March 1993 - March 2006
Dillard's Department Stores (Higbee"s) 1982 - January 1992
Skills
Retail, Retail Sales, Driving Results, Planograms, Time Management, POS, Merchandise Planning, P&L, Hiring, Microsoft Office, Assortment, Microsoft Word, Fashion, Leadership
Education
Cleveland State University
BA, Communications
Signet Jewelers August 2014 - Present
Sterling Jewelers August 2013 - August 2014
Omni Construction June 2013 - July 2013
Westfield, Inc. April 2007 - May 2012
Sterling Jewelers, Inc. July 1999 - April 2007
Dots, Inc. March 1998 - December 1998
Things Remembered, Inc. March 1987 - January 1998
Jo Ann Stores March 1984 - March 1987
Skills
Communications, Dedication, Positive Team Player, Enjoy Challenges, Construction Management, Construction, Renovation, Process Scheduler, Pre-construction, Value Engineering, Project Bidding, Project Coordination, Project Planning, Change Orders, Tenant Improvement, Cost Control, Construction Safety, Contractors, Operations Management, Subcontracting, Shopping Centers, Facilities Management, Submittals, Contract Management, Retail Design
Education
Cuyahoga Community College 1983 — 1984
Not Completed, Mechanical Engineering Related Technologies/Technicians
Cuyahoga Valley Career Center 1980 — 1982
Mechanical Drawing, Mechanical Drawing
Sterling Jewelers Inc. December 1988 - May 2014
Sterling Jewelers Inc. February 2008 - July 2012
Rogers & Holland 1986 - 1988
Education
Bowling Green State University
Sterling Jewelers September 2011 - Present
STERLING JEWELERS INC January 2006 - Present
Annuntiation Greek Orthodox Church September 1996 - May 2008
BIG BROTHERS, BIG SISTERS 2007 - 2007
Harbor House 2006 - 2006
SAFER FUTURES 2006 - 2006
Office Max January 1998 - January 2001
Skills
Expense Reports, Customer Service, Outlook, Teamwork, Microsoft Word, Customer Satisfaction, Data Entry, Time Management, Microsoft Excel, Inventory Management, Access, PowerPoint, Retail, Merchandising, Microsoft Office, Training, Coaching, Research, Team Building, Management
Education
University of Phoenix 2008 — 2010
Masters, Criminal Justice
University of Phoenix 2003 — 2007
Bachelors, human Services
Department of Veterans Affairs January 2009 - Present
Premier Election Solutions March 2007 - September 2009
Sterling Jewelers, Inc. 2006 - 2007
Education
University of Management and Technology 2005 — 2006
BBA, Business Administration
Kenan Advantage Group Inc January 2015 - Present
Kenan Advantage Group Inc May 2014 - December 2014
Sterling Jewelers Inc December 2013 - April 2014
YRC Worldwide, Inc March 2011 - June 2012
YRC Worldwide, Inc. October 2009 - February 2011
YRC Worldwide, Inc. March 2004 - September 2009
YRC Worldwide, Inc. July 2000 - February 2004
YRC Worldwide, Inc. October 1998 - June 2000
YRC Worldwide, Inc. March 1995 - September 1998
YRC Worldwide, Inc. October 1993 - February 1995
Skills
Logistics, Inventory Management, Management, Customer Satisfaction, Budgets, Contract Negotiation, Transportation, Program Management, Pricing, Negotiation, Contract Management, Customer Service, Financial Analysis, Accounts Payable, Invoicing, Forecasting
Education
The University of Akron
Bachelor of Science, Accounting
Sterling Jewelers, Inc. VPHills Department Stores1971 - 1994
Education
Simmons College - Simmons School of Management
MBA, Business Management - Marketing
Stonehill College
Business Management - Marketing
Lincoln Electric November 2013 - Present
Linens & More March 2010 - September 2011
Shopko September 2006 - October 2009
Things Remembered 2005 - 2006
Sterling Jeweler's Inc 1997 - 2001
Skills
Merchandising, Cross-functional Team..., Leadership, Product Development, Sales, Global Sourcing, Negotiation, Assortment, Inventory Control, Profit, Trend, Inventory Management, Retail, Sourcing, Private Label
Education
The Ohio State University 1974 — 1978
BA, English
Joann Stores, Inc August 2008 - Present
Sterling Jewelers, Inc April 2008 - August 2008
Sterling Jewelers, Inc April 2004 - April 2008
Michael's November 2002 - April 2004
Education
The University of Akron 2006 — 2010
Heathcare Administrative Assistant, Medical office
Signet Jewelers, Inc. August 2015 - Present
Sterling Jewelers, Inc. April 2011 - August 2015
AdvanceCOM Technologies Inc. August 1998 - April 2011
Progressive Insurance May 1997 - July 1998
KeyBank August 1995 - May 1997
Roadway Express Inc. August 1994 - August 1995
DeCarlo, Paternite & Associates Inc. January 1993 - August 1994
Skills
Project Management, Process Improvement, Strategic Planning, IT Strategy, Vendor Management, Risk Management, Business Strategy, Change Management, Budgets, (SDLC) Software..., (IPLC) Infrastructure...
Education
Kent State University 2010 — 2012
Executive MBA
Kent State University
Bachelor Science
Project Management Institute
Project Management Professional Certification
Office of Refugee Resettlement February 2015 - Present
Maryland National Capital Park and Planning Commission May 2008 - Present
Best Buy October 2011 - Present
Bureau of Economic Analysis February 2008 - June 2014
Sterling Jewelers Inc November 2004 - April 2008
Chevy Chase Bank October 2006 - February 2008
FedEx July 2004 - September 2004
Columbia North YMCA September 2000 - September 2003
Congressional Quarterly December 2001 - January 2002
Skills
Macroeconomics, Econometrics, Economic Policy, Economic Research, Stata, International Economics, Economic Impact, Economics, Economic Modeling, Microeconomics, Development Economics, Policy Analysis, Statistics, Public Policy, Leadership
Education
John Hopkins University 2010 — 2013
Master of Arts; Graduate, Applied Economics; Finance
Temple University 2000 — 2005
Bachelor of Arts, Mathematical Economics; Economic development committee
ABC Dental May 2009 - November 2010
Sterling Jewelers Inc March 2007 - April 2009
Pfister Hotel September 2004 - December 2005
Miranova Condominiums October 2000 - September 2004
Hyatt on Capitol Square September 2002 - October 2003
Education
The Ohio State University 1999 — 2003
Bachelor of Science, Hospitality Management
Life Line Screening July 2014 - Present
Sterling Jewelers 2001 - July 2014
Weltman Weinberg & Reis LLP January 2001 - December 2001
Sterling Jewelers, Inc. 1999 - 2001
Marymount Hospital/The Cleveland Clinic 1993 - 1999
Skills
Employee Training, Employee Relations, Training, Management, Recruiting, Project Management, Talent Management, Coaching, Process Improvement, Outlook, PowerPoint, Retail, Instructional Design, Teamwork, Customer Service, Income Statement, Leadership Development, Training Delivery, Strategic Planning, Program Management, Marketing, Time Management, Team Building, Forecasting, Policy, Career Development, Performance Management, P&L
Education
Cleveland State University
M.Ed., Adult Learning & Development
Ashland University 1979 — 1981
BSBA, Business Administration: Management
Sterling Jewelers Inc. March 2004 - Present
Family Christian 1998 - 2003
Price, Heneveld, Cooper, DeWitt & Litton 1993 - 1998
Skills
Legal Research, Litigation Support, Legal Writing, Real Estate, Legal Documents, Litigation, Dispute Resolution, Retail, Customer Service, Microsoft Word, Leadership, Microsoft Office, Research, Team Building, Microsoft Excel
Education
Calvin College
Bachelor of Arts (B.A.), English Language and Literature, General
Davenport University
Paralegal Degree, Law, Deans LIst
Sterling Jewelers Inc. January 2013 - Present
Sterling Jewelers August 2008 - Present
Sterling Jewelers Inc. January 2000 - July 2008
Sterling Jewelers Inc January 1998 - December 1999
Skills
Credit
Education
Baldwin-Wallace College 1987 — 1990
Liberal Arts, Political Science and History
1-147th Engineer Battalion/Ohio Army National Guard April 2014 - Present
Ohio Army National Guard June 2007 - April 2014
Ohio Army National Guard June 2006 - June 2007
Sterling Jewelers Inc April 2003 - June 2006
Skills
Human Resources, Management, Budgets, Payroll, Government, Microsoft Excel, Customer Service, Retail, Auditing, Research, Supervisory Skills, Leadership, Critical Thinking, Policy, Distribution Center..., Microsoft Office, Training, Team Leadership, Conflict Resolution, Analysis, Access, PowerPoint, Readiness, Unit Prevention Leader, Military, Windows 7, Linux, Document Review
Education
Keller Graduate School 2009 — 2013
MBA, Public Administration
Kent State University 1998 — 2002
Bachelor of Arts, Criminal Justice
Cuyahoga Falls High School 1993 — 1997
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
AmTrust Financial Services, Inc. (AFSI) April 2015 - Present
TEK Systems December 2014 - April 2015
Willory Payroll & HR Solutions January 2014 - August 2014
Sterling Jewelers Inc. August 2011 - 2013
Sterling Jewelers Inc. August 2006 - August 2011
National City Corporation 2005 - 2006
National City Corporation 2002 - 2005
National City Corporation 2001 - 2002
Federated Investors 1998 - 2000
Skills
Process Improvement, Data Analysis, Visio, SQL, Software Documentation, Data Conversion, Project Coordinator, System Problem..., Database Design, PeopleTools, Payroll, Employee Benefits, Personnel Management, Business Intelligence, SDLC, ERP, Requirements Analysis
Education
MIS from Robert Morris University 1997 — 1999
BSBA, MIS
Youngstown State University 1985 — 1989
AAS & AAB, Business Technology & Information Processing
Sterling Jewelers Inc August 2007 - Present
Signet Group plc December 1996 - August 2007
Signet Group plc December 1991 - December 1996
Skills
Financial Analysis, Mergers & Acquisitions, Cash Management, Financial Modeling, Retail, Finance, Due Diligence, Strategic Financial..., Budgets, Process Improvement, Management, Strategic Planning, Leadership, Business Analysis, Analysis, Strategy
Education
Kings College London 1980 — 1983
Amresco December 2007 - April 2010
Sterling Jewelers Inc November 2006 - May 2007
CSC/Famous Telephone Supply January 2004 - September 2006
Skills
Invoicing, Data Entry, Process Scheduler, Telephone Skills, Credit, Filing, Customer Service, Process Improvement, Microsoft Office
Education
The University of Akron
Sterling Jewelers Inc. October 2002 - Present
Education
The University of Akron 1973 — 1976
Associate's degree, Sales and Merchandising
Sterling Jewelers Inc. September 2007 - Present
Panther Expedited Services April 2004 - September 2007
Skills
Instructional Design, ADDIE, Performance Improvement, Performance Consulting, Instructor-led Training, Training Delivery, Blended Learning, Training Facilitation, Performance Management, Leadership Development, Employee Training, Training, Coaching, Learning Management, Organizational..., Workshop Facilitation, Process Improvement, Succession Planning, Talent Management, Customer Service, Staff Development, Team Building, Sales, Employee Engagement, Onboarding
Education
Grove City College 1996 — 2000
Bachelor of Arts (B.A.), Secondary Education / English