Sterling National Corp.
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Sterling National Corp. Employees
Employee
Years
Job
Industry
Ken Reach Ken Reach's Sterling National Corp. Experience May 2006 - May 2010
Job VP Infrastructure Services at eviCore healthcare
Industry Insurance
Experience
eviCore healthcare June 2015 - Present
QBE North America October 2013 - April 2015
QBE FIRST June 2010 - September 2013
Sterling National Corp. May 2006 - May 2010
ZC Sterling July 2001 - April 2006
ZC Sterling October 1999 - June 2001
Crowley Maritime May 1993 - October 1999
Skills
Data Center, Integration, Virtualization, IT Service Management, Technical Support, Databases, Infrastructure, Networking, Management, Project Management, Leadership, Disaster Recovery, Servers, Security, Team Leadership, Enterprise Software, Information Technology, Microsoft Exchange, Network Security, Testing, Strategy, Vendor Management, Change Management, Project Planning, Call Centers, Telecommunications, IT Strategy, IT Management, Software Documentation, Visio, IT Operations, SDLC, Business Process, System Deployment, ITIL, PMP
Education
Georgia Institute of Technology 1982 — 1986
Information & Computer Science
Oxford College of Emory University 1980 — 1982
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
eviCore healthcare June 2015 - Present
QBE North America October 2013 - April 2015
QBE FIRST June 2010 - September 2013
Sterling National Corp. May 2006 - May 2010
ZC Sterling July 2001 - April 2006
ZC Sterling October 1999 - June 2001
Crowley Maritime May 1993 - October 1999
Skills
Data Center, Integration, Virtualization, IT Service Management, Technical Support, Databases, Infrastructure, Networking, Management, Project Management, Leadership, Disaster Recovery, Servers, Security, Team Leadership, Enterprise Software, Information Technology, Microsoft Exchange, Network Security, Testing, Strategy, Vendor Management, Change Management, Project Planning, Call Centers, Telecommunications, IT Strategy, IT Management, Software Documentation, Visio, IT Operations, SDLC, Business Process, System Deployment, ITIL, PMP
Education
Georgia Institute of Technology 1982 — 1986
Information & Computer Science
Oxford College of Emory University 1980 — 1982
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Carrie Wendell Carrie Wendell's Sterling National Corp. Experience November 2005 - June 2013
Job QC Analyst II at Novartis Vaccines
Industry Pharmaceuticals
Experience
Novartis Vaccines June 2013 - Present
QBE FIRST November 2005 - June 2013
Sterling National Corp. November 2005 - June 2013
QBE FIRST November 2005 - June 2013
New Hanover County Sheriffs Dept 2005 - 2005
Skills
Process Improvement, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Project Planning, Team Leadership, Reports, Quality Auditing, Access, Data Analysis, Time Management, Business Analysis, Outlook, Software Documentation, Quality Assurance
Education
Wake Technical Community College 2012 — 2016
Biopharmaceutical Technology
Illinois Central College 2004 — 2006
Associate of Science (A.S.), Crime Scene Technology
Southern Illinois University, Carbondale 1991 — 1993
Novartis Vaccines June 2013 - Present
QBE FIRST November 2005 - June 2013
Sterling National Corp. November 2005 - June 2013
QBE FIRST November 2005 - June 2013
New Hanover County Sheriffs Dept 2005 - 2005
Skills
Process Improvement, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Project Planning, Team Leadership, Reports, Quality Auditing, Access, Data Analysis, Time Management, Business Analysis, Outlook, Software Documentation, Quality Assurance
Education
Wake Technical Community College 2012 — 2016
Biopharmaceutical Technology
Illinois Central College 2004 — 2006
Associate of Science (A.S.), Crime Scene Technology
Southern Illinois University, Carbondale 1991 — 1993
Brian Hinnant Brian Hinnant's Sterling National Corp. Experience February 1999 - October 2007
Job Business Analyst at RBC Bank
Industry Financial Services
Experience
RBC Bank October 2014 - Present
RBC Bank May 2013 - October 2014
Wells Fargo Home Mortgage January 2013 - May 2013
Wells Fargo March 2012 - January 2013
Petroliance July 2008 - March 2012
PETROLIANCE LLC (PETROLEUM PRODUCT DISTRIBUTOR) July 2008 - March 2012
RIGHT MOVES, INC (MOVING COMPANY) November 2007 - July 2008
ZC STERLING (MORTGAGE October 2005 - October 2007
Sterling National Corp. February 1999 - October 2007
Sterling National Corp. February 2003 - October 2005
Skills
Customer Service, Call Center, Research, Inventory Management, Scheduling, Inventory Control, Workflow, Training, Operations Management, Business Analysis, PowerPoint, Leadership, Analysis, Management, Forecasting, Microsoft Excel, Microsoft Office, Six Sigma, Process Improvement, Windows, Mortgage Lending, Team Leadership, Microsoft Word, Data Entry, Loan Servicing, Data Analysis, Mortgage Servicing, Employee Training, System Administration, Call Centers, Access, Process Scheduler, Project Management, Troubleshooting, Sales, Vendor Management, Business Requirements, Insurance, Team Building, Banking, Risk Management, Financial Services
Education
Wake Tech Community College Computer Information Technology 2008 — 2012
Associate's degree, Computer and Information Sciences, General
North Carolina Wesleyan College 2007 — 2008
Computer Information Systems 2007
University of North Carolina at Wilmington 1993 — 1994
General Studies
RBC Bank October 2014 - Present
RBC Bank May 2013 - October 2014
Wells Fargo Home Mortgage January 2013 - May 2013
Wells Fargo March 2012 - January 2013
Petroliance July 2008 - March 2012
PETROLIANCE LLC (PETROLEUM PRODUCT DISTRIBUTOR) July 2008 - March 2012
RIGHT MOVES, INC (MOVING COMPANY) November 2007 - July 2008
ZC STERLING (MORTGAGE October 2005 - October 2007
Sterling National Corp. February 1999 - October 2007
Sterling National Corp. February 2003 - October 2005
Skills
Customer Service, Call Center, Research, Inventory Management, Scheduling, Inventory Control, Workflow, Training, Operations Management, Business Analysis, PowerPoint, Leadership, Analysis, Management, Forecasting, Microsoft Excel, Microsoft Office, Six Sigma, Process Improvement, Windows, Mortgage Lending, Team Leadership, Microsoft Word, Data Entry, Loan Servicing, Data Analysis, Mortgage Servicing, Employee Training, System Administration, Call Centers, Access, Process Scheduler, Project Management, Troubleshooting, Sales, Vendor Management, Business Requirements, Insurance, Team Building, Banking, Risk Management, Financial Services
Education
Wake Tech Community College Computer Information Technology 2008 — 2012
Associate's degree, Computer and Information Sciences, General
North Carolina Wesleyan College 2007 — 2008
Computer Information Systems 2007
University of North Carolina at Wilmington 1993 — 1994
General Studies
Sam Kimber Sam Kimber's Sterling National Corp. Experience March 2002 - June 2009
Job Senior Network Engineer
Industry Information Technology and Services
Experience
Worldpay February 2015 - Present
CCH Small Firm Services March 2014 - February 2015
QBE North America November 2013 - March 2014
QBE FIRST June 2009 - November 2013
Sterling National Corp. March 2002 - June 2009
ZC Sterling March 2001 - March 2002
Skills
DNS, Windows Server, VMware, Microsoft Exchange, VMware ESX, Switches, Networking, Active Directory, CCNA, Network Administration, Cisco Technologies, Netbackup, Cisco IOS, Server Administration, Load Balancing, Cisco Wireless, Group Policy, Data Center, DHCP, Microsoft Certified..., Cisco Nexus, Firewalls, LANDesk, NetIQ AppManager, WSUS, VPN, Netscaler, Help Desk Support, CCNP
Education
Georgia Institute of Technology 1992 — 1997
Computer Science
Worldpay February 2015 - Present
CCH Small Firm Services March 2014 - February 2015
QBE North America November 2013 - March 2014
QBE FIRST June 2009 - November 2013
Sterling National Corp. March 2002 - June 2009
ZC Sterling March 2001 - March 2002
Skills
DNS, Windows Server, VMware, Microsoft Exchange, VMware ESX, Switches, Networking, Active Directory, CCNA, Network Administration, Cisco Technologies, Netbackup, Cisco IOS, Server Administration, Load Balancing, Cisco Wireless, Group Policy, Data Center, DHCP, Microsoft Certified..., Cisco Nexus, Firewalls, LANDesk, NetIQ AppManager, WSUS, VPN, Netscaler, Help Desk Support, CCNP
Education
Georgia Institute of Technology 1992 — 1997
Computer Science
Cregan Marmont Cregan Marmont's Sterling National Corp. Experience August 1997 - April 2011
Job Retired
Industry Insurance
Experience
Retired April 2011 - Present
Sterling National Corp August 1997 - April 2011
Southern California Edison July 1995 - January 1997
Atlantic Richfield Company November 1961 - December 1995
Skills
SDLC, Insurance, Visio, Requirements Gathering, Program Management, Process Improvement, Underwriting, Customer Service, Business Analysis, Business Process..., Vendor Management, Risk Management, Quality Assurance, Requirements Analysis, Cross-functional Team..., Analysis, Change Management, Management, Software Documentation, IT Management, Team Building, Leadership, IT Strategy, Integration
Education
Dartmouth College - The Tuck School of Business at Dartmouth 1991 — 1993
Credit and Financial Management
University of California, Los Angeles - The Anderson School of Management 1988 — 1989
Executive Program, Management
California State University-Fullerton 1969 — 1973
BA
Retired April 2011 - Present
Sterling National Corp August 1997 - April 2011
Southern California Edison July 1995 - January 1997
Atlantic Richfield Company November 1961 - December 1995
Skills
SDLC, Insurance, Visio, Requirements Gathering, Program Management, Process Improvement, Underwriting, Customer Service, Business Analysis, Business Process..., Vendor Management, Risk Management, Quality Assurance, Requirements Analysis, Cross-functional Team..., Analysis, Change Management, Management, Software Documentation, IT Management, Team Building, Leadership, IT Strategy, Integration
Education
Dartmouth College - The Tuck School of Business at Dartmouth 1991 — 1993
Credit and Financial Management
University of California, Los Angeles - The Anderson School of Management 1988 — 1989
Executive Program, Management
California State University-Fullerton 1969 — 1973
BA
Chelsea Schwartz Chelsea Schwartz's Sterling National Corp. Experience November 2009 - August 2010
Job Experienced CustomerCentric Marketing and SEO Professional
Industry Marketing and Advertising
Experience
Dallas ISD November 2010 - Present
Sterling National Corp. November 2009 - August 2010
HitRunScore.com August 2007 - April 2010
State National Companies 2005 - 2007
ComputerMoms 2004 - 2004
American Ironhorse Motorcycles 2002 - 2003
Skills
lesson planning, multi-taking, Preparing and...
Education
Texas Wesleyan University 2002 — 2008
B.A., Psychology
Dallas ISD November 2010 - Present
Sterling National Corp. November 2009 - August 2010
HitRunScore.com August 2007 - April 2010
State National Companies 2005 - 2007
ComputerMoms 2004 - 2004
American Ironhorse Motorcycles 2002 - 2003
Skills
lesson planning, multi-taking, Preparing and...
Education
Texas Wesleyan University 2002 — 2008
B.A., Psychology
Ray Chu Ray Chu's Sterling National Corp. Experience November 2004 - March 2008
Job Advertising & Graphic Design Professional
Industry Graphic Design
Experience
24 Seven Inc. May 2015 - Present
ML Kishigo January 2015 - May 2015
LyfeStart International May 2014 - December 2014
Eversoft Water September 2011 - November 2013
KCP Management March 2008 - December 2011
Sterling National Corp. November 2004 - March 2008
Elephant Bar Restaurant January 2003 - October 2005
CoreLink Staffing October 2004 - July 2005
Skills
Graphic Design, Web Design, Advertising, Marketing, Social Media, Art Direction, Adobe Creative Suite, Event Planning, Illustrator, Customer Service, Microsoft Office, Photography, Layout, Brochures, Graphics
Education
Art Institute of Orange County 2007 — 2010
Bachelor of Science (BS), Advertising
College of the Desert 2002 — 2004
Associate of Arts (AA)
Palm Desert High School 1999 — 2002
Bachelor of Applied Science (BASc)
24 Seven Inc. May 2015 - Present
ML Kishigo January 2015 - May 2015
LyfeStart International May 2014 - December 2014
Eversoft Water September 2011 - November 2013
KCP Management March 2008 - December 2011
Sterling National Corp. November 2004 - March 2008
Elephant Bar Restaurant January 2003 - October 2005
CoreLink Staffing October 2004 - July 2005
Skills
Graphic Design, Web Design, Advertising, Marketing, Social Media, Art Direction, Adobe Creative Suite, Event Planning, Illustrator, Customer Service, Microsoft Office, Photography, Layout, Brochures, Graphics
Education
Art Institute of Orange County 2007 — 2010
Bachelor of Science (BS), Advertising
College of the Desert 2002 — 2004
Associate of Arts (AA)
Palm Desert High School 1999 — 2002
Bachelor of Applied Science (BASc)
Rose Broadbear's Sterling National Corp. Experience January 2010 - November 2010
Job Sr Business Analyst at Quest Diagnostics
Industry Information Services
Experience
Quest Diagnostics December 2010 - Present
Sterling National Corp. January 2010 - November 2010
Pacific Life January 2008 - July 2009
Commerce Velocity May 2004 - November 2007
Provantedge Technologies January 2003 - March 2004
Ditech August 2002 - January 2003
Ameriquest Mortgage September 2001 - July 2002
New Century January 1994 - May 2001
Downey Savings and Loan January 1989 - March 1994
Skills
SDLC, Leadership, Management, Business Analysis, Program Management, SharePoint, Software Documentation, Databases, SQL, Integration, Project Planning, Test Planning, Visio, Lotus Notes, Quality Assurance, Troubleshooting, User Acceptance Testing, Business Requirements, Scrum, Business Process..., Project Management, Process Improvement, Analysis, .NET, Mortgage Lending, Agile Methodologies, Vendor Management, SAP, Testing, CRM, Software Project..., Requirements Analysis, Budgets, Requirements Gathering, Training, Business Process
Education
Boston College
Saddleback College
Continuing, Technology
Quest Diagnostics December 2010 - Present
Sterling National Corp. January 2010 - November 2010
Pacific Life January 2008 - July 2009
Commerce Velocity May 2004 - November 2007
Provantedge Technologies January 2003 - March 2004
Ditech August 2002 - January 2003
Ameriquest Mortgage September 2001 - July 2002
New Century January 1994 - May 2001
Downey Savings and Loan January 1989 - March 1994
Skills
SDLC, Leadership, Management, Business Analysis, Program Management, SharePoint, Software Documentation, Databases, SQL, Integration, Project Planning, Test Planning, Visio, Lotus Notes, Quality Assurance, Troubleshooting, User Acceptance Testing, Business Requirements, Scrum, Business Process..., Project Management, Process Improvement, Analysis, .NET, Mortgage Lending, Agile Methodologies, Vendor Management, SAP, Testing, CRM, Software Project..., Requirements Analysis, Budgets, Requirements Gathering, Training, Business Process
Education
Boston College
Saddleback College
Continuing, Technology
Harsha Chulki's Sterling National Corp. Experience June 2010 - September 2010
Job Experienced IT professional
Industry Information Technology and Services
Experience
ICU Medical 2013 - Present
Word & Brown General Agency October 2012 - May 2013
American Honda Motor Company, Inc. October 2011 - August 2012
William O'Neil + Co. Inc. January 2011 - September 2011
SCQAA-Oc January 2009 - December 2010
Sterling National Corp. June 2010 - September 2010
Cetera Financial Group (formerly ING Advisors Network) September 2008 - June 2010
Kelley Blue Book October 2005 - July 2008
Capital Group December 2004 - October 2005
Fidelity Information Systems April 2003 - November 2004
Skills
SDLC, Test Planning, Agile Methodologies, Test Automation, Software Quality..., Testing, Quality Center, QTP, Test Cases, User Acceptance Testing, Manual Testing, System Testing, SQL, Telecommunications, Requirements Analysis, Microsoft SQL Server, Test Management, LoadRunner, Test Automation..., Waterfall, Financial Services, Performance Testing, Department Budgeting, Databases, Software Engineering, Enterprise Software, Team Leadership, Cross-functional Team..., Software Project..., Performance Tuning, Performance Testing..., Conflict Resolution, Release Management, TFS, Achieving Measurable...
Education
Kuvempu Vishwavidyanilaya 1997 — 2000
Master's degree, Computer Science
University of Mysore 1996 — 1997
PGCCA, Advanced Software Development
Kuvempu Vishwavidyanilaya 1993 — 1996
BSc, Physics, Mathematics, Computer Science
ICU Medical 2013 - Present
Word & Brown General Agency October 2012 - May 2013
American Honda Motor Company, Inc. October 2011 - August 2012
William O'Neil + Co. Inc. January 2011 - September 2011
SCQAA-Oc January 2009 - December 2010
Sterling National Corp. June 2010 - September 2010
Cetera Financial Group (formerly ING Advisors Network) September 2008 - June 2010
Kelley Blue Book October 2005 - July 2008
Capital Group December 2004 - October 2005
Fidelity Information Systems April 2003 - November 2004
Skills
SDLC, Test Planning, Agile Methodologies, Test Automation, Software Quality..., Testing, Quality Center, QTP, Test Cases, User Acceptance Testing, Manual Testing, System Testing, SQL, Telecommunications, Requirements Analysis, Microsoft SQL Server, Test Management, LoadRunner, Test Automation..., Waterfall, Financial Services, Performance Testing, Department Budgeting, Databases, Software Engineering, Enterprise Software, Team Leadership, Cross-functional Team..., Software Project..., Performance Tuning, Performance Testing..., Conflict Resolution, Release Management, TFS, Achieving Measurable...
Education
Kuvempu Vishwavidyanilaya 1997 — 2000
Master's degree, Computer Science
University of Mysore 1996 — 1997
PGCCA, Advanced Software Development
Kuvempu Vishwavidyanilaya 1993 — 1996
BSc, Physics, Mathematics, Computer Science
Bill Krochalis's Sterling National Corp. Experience October 1996 - June 2011
Job President & CEO
Industry Financial Services
Experience
n/a - currently unemployed January 2011 - Present
QBE FIRST June 2011 - December 2011
Sterling National Corp. October 1996 - June 2011
ZC Sterling October 1996 - January 2010
Skills
Insurance, Negotiation, Mergers, Compliance, Strategic Planning, Business Strategy, Leadership, Team Building, Process Improvement, Mergers & Acquisitions, Leadership Development, Budgets, Outsourcing, Risk Management, Vendor Management, Finance, Analysis, Change Management, Management, Performance Management, Executive Management, Financial Analysis, Business Analysis, Business Process..., Investments, Contract Negotiation, Program Management, Management Consulting
Education
The University of Connecticut School of Law 1972 — 1976
JD, Law
Yale University 1965 — 1969
Bachelor's degree, American History (United States)
n/a - currently unemployed January 2011 - Present
QBE FIRST June 2011 - December 2011
Sterling National Corp. October 1996 - June 2011
ZC Sterling October 1996 - January 2010
Skills
Insurance, Negotiation, Mergers, Compliance, Strategic Planning, Business Strategy, Leadership, Team Building, Process Improvement, Mergers & Acquisitions, Leadership Development, Budgets, Outsourcing, Risk Management, Vendor Management, Finance, Analysis, Change Management, Management, Performance Management, Executive Management, Financial Analysis, Business Analysis, Business Process..., Investments, Contract Negotiation, Program Management, Management Consulting
Education
The University of Connecticut School of Law 1972 — 1976
JD, Law
Yale University 1965 — 1969
Bachelor's degree, American History (United States)
Dan Brandon's Sterling National Corp. Experience April 2008 - December 2010
Job at
Industry Consumer Services
Susan Guy's Sterling National Corp. Experience September 2009 - April 2010
Job Business Systems Analyst
Industry Financial Services
Experience
LPL Financial April 2010 - Present
Sterling National Corp. September 2009 - April 2010
The Capital Group Companies May 2005 - July 2009
Safeway, Inc. August 1999 - May 2005
Skills
Business Analysis, Visio, Business Requirements, Integration, Project Management, Six Sigma, Business Process Design, SDLC, Business Process..., Business Process, Leadership, Requirements Analysis, Requirements Gathering, Business Intelligence, SharePoint
Education
California State University-San Marcos - College of Business Administration 1995 — 1998
B.S., Business Administration
LPL Financial April 2010 - Present
Sterling National Corp. September 2009 - April 2010
The Capital Group Companies May 2005 - July 2009
Safeway, Inc. August 1999 - May 2005
Skills
Business Analysis, Visio, Business Requirements, Integration, Project Management, Six Sigma, Business Process Design, SDLC, Business Process..., Business Process, Leadership, Requirements Analysis, Requirements Gathering, Business Intelligence, SharePoint
Education
California State University-San Marcos - College of Business Administration 1995 — 1998
B.S., Business Administration
Sue Tritsch's Sterling National Corp. Experience March 2004 - March 2010
Job Senior IT Risk Analyst at QBE
Industry Insurance
Experience
QBE Insurance March 2010 - Present
Sterling National Corp. March 2004 - March 2010
Skills
SDLC, Vendor Management, Business Analysis, Visio, Process Improvement, Disaster Recovery, Software Documentation, Requirements Analysis, Insurance, SharePoint, IT Management, Requirements Gathering, Risk Management, IT Strategy, Change Management, Business Process...
Education
Grove City College 1977 — 1981
Bachelor of Science, Mathematics
QBE Insurance March 2010 - Present
Sterling National Corp. March 2004 - March 2010
Skills
SDLC, Vendor Management, Business Analysis, Visio, Process Improvement, Disaster Recovery, Software Documentation, Requirements Analysis, Insurance, SharePoint, IT Management, Requirements Gathering, Risk Management, IT Strategy, Change Management, Business Process...
Education
Grove City College 1977 — 1981
Bachelor of Science, Mathematics
Ken Hessing's Sterling National Corp. Experience October 2009 - January 2011
Job Vice President Customer Care at QBE Financial Partner Services
Industry Outsourcing/Offshoring
Experience
QBE Financial Partner Services July 2013 - Present
QBE Financial Partner Services March 2013 - July 2013
QBE FIRST January 2011 - March 2013
Sterling National Corp. October 2009 - January 2011
ZC Sterling July 2008 - October 2009
VMC November 2007 - May 2008
Sitel October 2000 - November 2007
Clientlogic 2000 - 2005
Skills
Vendor Management, Call Center, Call Centers, Process Improvement, Business Analysis, Customer Experience, Customer Service, Performance Management, Change Management, CRM, Customer Satisfaction, Outsourcing, Training, Team Leadership, Business Process..., BPO
Education
Brigham Young University
QBE Financial Partner Services July 2013 - Present
QBE Financial Partner Services March 2013 - July 2013
QBE FIRST January 2011 - March 2013
Sterling National Corp. October 2009 - January 2011
ZC Sterling July 2008 - October 2009
VMC November 2007 - May 2008
Sitel October 2000 - November 2007
Clientlogic 2000 - 2005
Skills
Vendor Management, Call Center, Call Centers, Process Improvement, Business Analysis, Customer Experience, Customer Service, Performance Management, Change Management, CRM, Customer Satisfaction, Outsourcing, Training, Team Leadership, Business Process..., BPO
Education
Brigham Young University
Reginald Kendrick's Sterling National Corp. Experience 2001 - 2010
Job Sr. WAN Engineer at QBE North America
Industry Information Technology and Services
Experience
QBE Insurance June 2001 - Present
Sterling National Corp. 2001 - 2010
Cypress Communications January 1999 - June 2001
Skills
Disaster Recovery, WAN, Data Center, Security, Visio, Vendor Management, Troubleshooting, IT Management, Network Administration, Servers, Requirements Analysis, VMware, Virtualization, Process Improvement, SDLC, Networking
Education
Morehouse College 1987 — 1991
Biology
Morehouse College
QBE Insurance June 2001 - Present
Sterling National Corp. 2001 - 2010
Cypress Communications January 1999 - June 2001
Skills
Disaster Recovery, WAN, Data Center, Security, Visio, Vendor Management, Troubleshooting, IT Management, Network Administration, Servers, Requirements Analysis, VMware, Virtualization, Process Improvement, SDLC, Networking
Education
Morehouse College 1987 — 1991
Biology
Morehouse College
Vernardo Spear's Sterling National Corp. Experience October 2010 - June 2011
Job Personnel Speicialist at Managment Consulting Inc
Industry Government Administration
Experience
Managment Consulting Inc April 2012 - Present
United States Navy Reserve February 2009 - Present
QBE FIRST January 2011 - December 2011
Sterling National Corp. October 2010 - June 2011
Kim Stanley Insurance July 2009 - February 2011
United States Navy July 2002 - October 2008
Advance Auto Parts June 2001 - May 2002
Skills
Human Resources, Training, Payroll, Data Entry, Military, Government, Customer Service, Employee Benefits, Navy, Microsoft Excel, Personnel Management, Accounting, Office Management, DoD, Auditing, Networking, Insurance, Leadership, Databases, Employee Training, Policy, System Administration, Windows 7, Microsoft Word, Hootsuite, Interviews, Twitter, TweetDeck, Open Office
Education
New Horizons of Jacksonville 2014 — 2014
Information Technology
Florida Community College at Jacksonville 2009 — 2011
AA, Accounting
Managment Consulting Inc April 2012 - Present
United States Navy Reserve February 2009 - Present
QBE FIRST January 2011 - December 2011
Sterling National Corp. October 2010 - June 2011
Kim Stanley Insurance July 2009 - February 2011
United States Navy July 2002 - October 2008
Advance Auto Parts June 2001 - May 2002
Skills
Human Resources, Training, Payroll, Data Entry, Military, Government, Customer Service, Employee Benefits, Navy, Microsoft Excel, Personnel Management, Accounting, Office Management, DoD, Auditing, Networking, Insurance, Leadership, Databases, Employee Training, Policy, System Administration, Windows 7, Microsoft Word, Hootsuite, Interviews, Twitter, TweetDeck, Open Office
Education
New Horizons of Jacksonville 2014 — 2014
Information Technology
Florida Community College at Jacksonville 2009 — 2011
AA, Accounting
John Dillard's Sterling National Corp. Experience April 2009 - June 2010
Job Sales Professional
Industry Government Administration
Experience
NC DHHS June 2010 - March 2015
Sterling National Corp. April 2009 - June 2010
Wilkinson Supply Co April 2006 - January 2009
Fireside Hearh and Home September 2002 - April 2006
Fireside Hearth and Home January 2001 - September 2002
Skills
CRM, Sales Process, Sales Operations, Account Management, Sales, Customer Retention, Contract Negotiation, Customer Service, Customer Experience, Strategic Planning, Microsoft Office, Process Improvement, Microsoft Excel, Budgets, Project Management, Negotiation, New Business Development, Team Building
Education
North Carolina State University
B.A., Political Science
NC DHHS June 2010 - March 2015
Sterling National Corp. April 2009 - June 2010
Wilkinson Supply Co April 2006 - January 2009
Fireside Hearh and Home September 2002 - April 2006
Fireside Hearth and Home January 2001 - September 2002
Skills
CRM, Sales Process, Sales Operations, Account Management, Sales, Customer Retention, Contract Negotiation, Customer Service, Customer Experience, Strategic Planning, Microsoft Office, Process Improvement, Microsoft Excel, Budgets, Project Management, Negotiation, New Business Development, Team Building
Education
North Carolina State University
B.A., Political Science
Catherine Liedahl's Sterling National Corp. Experience 2005 - 2011
Job Finance, Information Technology, PMO, Business Intelligence Executive
Industry Financial Services
Experience
QBE North America 2013 - 2015
QBE Financial Partner Services 2011 - 2013
Sterling National Corp. 2005 - 2011
Sterling National Corp. 2003 - 2005
ZC Sterling Corporation 1999 - 2003
Balboa Insurance Group / AVCO Financial Services 1991 - 1999
Skills
Process Improvement, Business Analysis, Requirements Analysis, Change Management, Forecasting, Financial Analysis, Project Management, Budgets, Management, Leadership, Performance Management, Team Building, SDLC, Finance, Analysis, Insurance, Software Development, Visio, Accounting, Business Process..., Requirements Gathering, Software Documentation, IT Management, Process Engineering, Mergers & Acquisitions, Business Intelligence, Business Process, Webi, IT Strategy, Cross-functional Team..., Program Management, Integration, Software Project..., Business Requirements, Vendor Management, Risk Management, PMO, Information Technology, Executive Management, Strategic Planning
Education
California State University-Long Beach
Bachelors of Science, Business Information Systems
QBE North America 2013 - 2015
QBE Financial Partner Services 2011 - 2013
Sterling National Corp. 2005 - 2011
Sterling National Corp. 2003 - 2005
ZC Sterling Corporation 1999 - 2003
Balboa Insurance Group / AVCO Financial Services 1991 - 1999
Skills
Process Improvement, Business Analysis, Requirements Analysis, Change Management, Forecasting, Financial Analysis, Project Management, Budgets, Management, Leadership, Performance Management, Team Building, SDLC, Finance, Analysis, Insurance, Software Development, Visio, Accounting, Business Process..., Requirements Gathering, Software Documentation, IT Management, Process Engineering, Mergers & Acquisitions, Business Intelligence, Business Process, Webi, IT Strategy, Cross-functional Team..., Program Management, Integration, Software Project..., Business Requirements, Vendor Management, Risk Management, PMO, Information Technology, Executive Management, Strategic Planning
Education
California State University-Long Beach
Bachelors of Science, Business Information Systems
Alfredo Santiago's Sterling National Corp. Experience December 2008 - October 2011
Job Bilingual Customer Support Specialist II at Advance Auto Parts
Industry Computer Hardware
Experience
Advance Auto Parts September 2014 - Present
Lenovo October 2011 - March 2014
Sterling National Corp. December 2008 - October 2011
Skills
Customer Service, Customer Relations, Call Center, Microsoft Office, Teamwork, Customer Satisfaction, Team Leadership, Process Improvement, Call Centers
Education
University of Puerto Rico-Mayaguez
Computer Science
Advance Auto Parts September 2014 - Present
Lenovo October 2011 - March 2014
Sterling National Corp. December 2008 - October 2011
Skills
Customer Service, Customer Relations, Call Center, Microsoft Office, Teamwork, Customer Satisfaction, Team Leadership, Process Improvement, Call Centers
Education
University of Puerto Rico-Mayaguez
Computer Science
Amanda Vesey's Sterling National Corp. Experience 2009 - 2010
Job Marketing Intern at Sandhills Publishing
Industry Insurance
Experience
Sandhills Publishing May 2012 - Present
Nelnet Business Solutions May 2011 - May 2012
Sterling National Corp. 2009 - 2010
Skills
Call Centers, Insurance, Customer Service, Property & Casualty..., Underwriting, Software Documentation, Process Improvement, Outlook, Claim, Health Insurance, Customer Satisfaction, Access
Education
University of Nebraska-Lincoln 2008 — 2013
Bachelor's degree, Business Administration and Management, General
Sandhills Publishing May 2012 - Present
Nelnet Business Solutions May 2011 - May 2012
Sterling National Corp. 2009 - 2010
Skills
Call Centers, Insurance, Customer Service, Property & Casualty..., Underwriting, Software Documentation, Process Improvement, Outlook, Claim, Health Insurance, Customer Satisfaction, Access
Education
University of Nebraska-Lincoln 2008 — 2013
Bachelor's degree, Business Administration and Management, General
Natalie Segebart's Sterling National Corp. Experience 2010 - 2011
Job Quality Control Specialist/Customer Service
Industry Consumer Services
Experience
Elite Sales Processing June 2012 - Present
Pamida August 2007 - June 2012
C&A Industries November 2011 - May 2012
Sterling National Corp. 2010 - 2011
CDS Global May 2006 - March 2010
Skills
Flexible Working, Typing, Listening Skills, Patience, Teamwork, Computer Literate, Verbal and Written..., Hard Worker, Self Motivated, Positive Attitude, Friendly, Willingness to Learn, Problem Solving, Call Center, Calm, Fast Learner, Customer Service, Bookkeeping, Data Entry, Research, Follow Directions, Adaptive, Exercise, Teaching, Integrity, Telephone Skills, Call Centers, Employee Benefits, Task Management
Education
University of Northern Iowa 2001 — 2005
BS, Exercise Science
University of Northern Iowa 2001 — 2005
Bachelor's degree, Exercise Science
Elite Sales Processing June 2012 - Present
Pamida August 2007 - June 2012
C&A Industries November 2011 - May 2012
Sterling National Corp. 2010 - 2011
CDS Global May 2006 - March 2010
Skills
Flexible Working, Typing, Listening Skills, Patience, Teamwork, Computer Literate, Verbal and Written..., Hard Worker, Self Motivated, Positive Attitude, Friendly, Willingness to Learn, Problem Solving, Call Center, Calm, Fast Learner, Customer Service, Bookkeeping, Data Entry, Research, Follow Directions, Adaptive, Exercise, Teaching, Integrity, Telephone Skills, Call Centers, Employee Benefits, Task Management
Education
University of Northern Iowa 2001 — 2005
BS, Exercise Science
University of Northern Iowa 2001 — 2005
Bachelor's degree, Exercise Science
S A. I's Sterling National Corp. Experience November 2009 - August 2010
Job Investment Management Professional
Industry Investment Management
Experience
Acura Consulting LLC 2009 - 2012
Sterling National Corp. November 2009 - August 2010
Skills
Management, Marketing Management, Marketing Strategy, Sales Management, Office Management, Coaching, Training, Mentoring, People Skills
Education
The American College 2004 — 2006
LUTCF, Sales and Marketing Operations/Marketing and Distribution Teacher Education
University of California, Berkeley 1984 — 1988
Bachelor of Applied Science (B.A.Sc.), Computer Science
Acura Consulting LLC 2009 - 2012
Sterling National Corp. November 2009 - August 2010
Skills
Management, Marketing Management, Marketing Strategy, Sales Management, Office Management, Coaching, Training, Mentoring, People Skills
Education
The American College 2004 — 2006
LUTCF, Sales and Marketing Operations/Marketing and Distribution Teacher Education
University of California, Berkeley 1984 — 1988
Bachelor of Applied Science (B.A.Sc.), Computer Science
Marsha Ebert's Sterling National Corp. Experience March 2001 - February 2005
Job
Industry Insurance
Experience
QBE FIRST February 2005 - Present
Sterling National Corp. March 2001 - February 2005
Penncorp Financial (Universal American Financial Corporation) December 1995 - December 2000
Skills
CRM, Management, Strategy, Call Centers, Customer Service, Sales, Team Building
Education
University of North Carolina at Chapel Hill 1990 — 1994
Bachelor of Arts (B.A.), International Studies and Spanish
QBE FIRST February 2005 - Present
Sterling National Corp. March 2001 - February 2005
Penncorp Financial (Universal American Financial Corporation) December 1995 - December 2000
Skills
CRM, Management, Strategy, Call Centers, Customer Service, Sales, Team Building
Education
University of North Carolina at Chapel Hill 1990 — 1994
Bachelor of Arts (B.A.), International Studies and Spanish