Strategic Products & Services
Industry: IT service management company
DescriptionFounded: 1988 Subsidiaries: Providea Conferencing, LLC, ExtraTeam, Inc., Parent organization: ConvergeOne Holdings Corp
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Strategic Products & Services Employees
Experis July 2011 - Present
ASUG - Americas' SAP Users' Group June 2012 - Present
Strategic Products & Services 2008 - June 2011
Internet Search Practice Consultants 2007 - 2009
Management Recruiters of Grand Rapids 2007 - April 2008
Shred Docs January 2005 - September 2007
Skills
Talent Acquisition, Workforce Management, Application Development, ERP/CRM, SAP, Oracle, Cisco, Data Center Architecture, Data Center Relocation, .NET, Java, Business Intelligence, Business Analytics, Microsoft, Agile Project Management, Software Quality..., Testing, Salesforce.com, SharePoint, Data Center, Cisco Technologies, Business Development, Enterprise Software, CRM, Cross-functional Team..., Software Development, Business Analysis, Project Management, Solution Selling, Managed Services, Strategy, Leadership, Telecommunications, Strategic Selling, Strategic Partnerships, Cloud Computing, Selling, Training, Sales, Cold Calling, Vendor Management, Direct Sales, Networking, Management, Sales Process, ERP, SaaS, Professional Services, Virtualization, Information Technology
Education
Grand Valley State University
B.A., Marketing, International Business, Sales, Spanish
Spring Lake High School
Optimal Solutions January 2015 - Present
Starr Global Learning Network October 2012 - October 2014
Strategic Products & Services May 2005 - October 2012
Anacon September 2004 - June 2005
Group Infotech April 2000 - September 2004
Litho Color February 1995 - April 2000
John Henry Co. July 1992 - February 1995
Skills
Business Development, Strategy, Public Speaking, Sales, Getting Shit Done, Marketing, Strategic Partnerships, Training, New Business Development, Telecommunications, Networking, Managed Services, Management, Strategic Planning, Customer Service, Leadership, Solution Selling, B2B, Cross-functional Team..., Negotiation, Customer Retention, Professional Services, Cloud Computing, Unified Communications, Direct Sales, Start-ups, Go-to-market Strategy, Sales Management, Sales Operations, VoIP, Salesforce.com, Program Management, Selling, Product Management, Enterprise Software, Team Leadership, Sales Process, Account Management, Wireless Networking, Wireless, CRM, SaaS, Channel Partners, Lead Generation, Product Marketing, Mobile Devices, Writing, Social Media Marketing, Vendor Management, Contract Negotiation
Education
Michigan State University 1990 — 1994
Business Management
Lansing Community College 1987 — 1990
Kingan Global LLC February 2012 - Present
Sensus Communication Solutions February 2012 - February 2015
Strategic Products & Services August 1999 - February 2012
Previous Career June 1982 - August 1999
Skills
VoIP, Call Logging, CTI, Telecommunications, Telephony, ACD, Call Center, Unified Communications, Contact Centers, Avaya, Genesys, SIP, Troubleshooting, Call Centers, IP PBX, Workforce Management, Cisco Call Manager, Enterprise Software, TDM, Technology Integration, Disaster Recovery, Hardware, Virtualization, Technical Support, Servers, Integration, Windows Server, Cisco Technologies, WAN, Data Center, IP, Security, Switches, Software Installation, Operating Systems, TCP/IP, Network Administration, Managed Services, Professional Services, Solution Selling, Project Management, Pre-sales, Vendor Management, Testing
Education
Brown Mackie College-Akron 1997 — 1999
Associate's Degree
Strategic Products & Services August 1999 - Present
Phonextra, Inc August 1999 - September 2008
phonextra 1999 - 2007
Skills
Purchasing, Avaya, Vendor Management, Sourcing, Telecommunications, Telephony, Voice Mail, Customer Service, Professional Services, Cisco Technologies, Managed Services, SIP, Routers, IP, ACD, Wireless, CTI, Contact Centers, Solution Selling, Networking, MPLS, VoIP, Channel Partners, IVR, LAN-WAN
Education
Ramapo College of New Jersey 1989 — 1992
AVST January 2015 - Present
Strategic Products & Services February 2007 - December 2014
Avaya January 2005 - February 2007
Expanets February 2001 - December 2003
Lucent Technologies March 1998 - February 2001
Arch Communications 1996 - 1998
Skills
Unified Communications, Enterprise Software, Wireless, New Business Development, Managed Services, Solution Selling, Telecommunications, Cloud Computing, Call Center, Cisco Technologies, Avaya, IP, Direct Sales, Professional Services, SaaS, Video Conferencing, Integration, Strategic Partnerships, Microsoft Technologies
Education
Grand Valley State University 1992 — 1996
Bachelor of Science (BS), Industrial and Organizational Psychology
Kalamazoo College 1991 — 1992
Medicine
OSI Technology May 2015 - Present
inContact May 2014 - Present
Strategic Products & Services July 2011 - April 2014
NACR July 2009 - July 2011
ACS Dataline September 2007 - June 2009
United Asset Coverage, Inc. 1997 - 2007
GTE Customer Networks 1994 - 1997
Bellsouth Communications 1988 - 1994
Centel Communications Ltd 1984 - 1989
Skills
Telephony, Unified Communications, WAN, Managed Services, IP, IVR, CTI, Telecommunications, Cloud Computing, Channel, Avaya, VoIP, SIP, Direct Sales, Solution Selling, SIP Trunking, Unified Messaging, Network Design, ACD, Wireless, Cisco Technologies, Selling, Contact Centers
Education
Miami International University of Art and Design 1978 — 1980
Adtech Global June 2012 - Present
Apex Systems July 2011 - June 2012
Strategic Products & Services January 2005 - July 2011
Avaya May 2000 - January 2005
Skills
Management, Project Planning, Visio, Leadership, Process Improvement, Customer Service, Microsoft Excel, Cross-functional Team..., Program Management, Project Management, Strategic Planning, Enterprise Software, Telecommunications, CRM, Microsoft Office, Team Building, Integration, Sales, Microsoft Word, Vendor Management, PowerPoint, Software Documentation
Education
University of Delaware 1984 — 1987
Maine Maritime Academy 1983 — 1984
Strategic Products & Services 2003 - Present
ComNet Communications September 2001 - September 2003
Lucent Technologies June 1996 - September 2001
Skills
Channel Partners, Telecommunications, Contract Negotiation, Wireless, VoIP, Solution Selling, Account Management, Professional Services, Direct Sales, Sales Process, Managed Services, Salesforce.com, Unified Communications, Territory Management, Cloud Computing, SaaS, Selling, Sales
Education
Mount Saint Mary College 2006 — 2011
Master in Business Administration
State University of New York at Buffalo - School of Management 1992 — 1996
BS, Marketing
CDW October 2005 - Present
Strategic Products & Services 2000 - 2005
Victoria's Secret January 1997 - February 2000
Skills
Unified Communications, Cloud Computing, Channel, Managed Services, SaaS, Account Management, Salesforce.com, Cisco Technologies, Direct Sales, Sales Process, Channel Partners, VoIP, Cold Calling, Data Center, Cisco VoIP, Polycom Video..., Professional Services, Storage, Telephony, Video Conferencing, SIP, Telecommunications, IP, Avaya, Mobile Devices, SIP Trunking, Wireless, Partner Management, Solution Selling, Networking, MPLS, Pre-sales, Enterprise Software, Go-to-market Strategy, Selling, Sales
Education
Iowa State University - College of Business 1993 — 1997
Marketing
Taske Technology May 2011 - Present
Strategic Products & Services March 2008 - April 2011
Option One Mortgage October 2006 - February 2008
Spenser Communications June 2004 - May 2006
Tele-Cell Inc. 1985 - April 2000
Education
North Hennepin Community College 1980 — 1982
Strategic Products & Services November 2008 - Present
MTM Technologies December 2007 - October 2008
MTM Technologies September 1996 - December 2007
Info Systems 2000 - 2005
Skills
VoIP, Telecommunications, Avaya, Telephony, Data Center, Project Management, Hardware, Leadership, Software Installation, Disaster Recovery, Virtualization, Managed Services, Unified Communications, Troubleshooting, Vendor Management, Call Center, Call Centers, LAN-WAN, Switches, Cisco Technologies, Cloud Computing, Customer Service, System Administration, Servers, Active Directory, VMware, Network Administration, VPN, Network Security, Professional Services, Network Design, TCP/IP
Education
University of Delaware 1997 — 1998
Strategic Products & Services Project ManagerStrategic Products & Services
Education
University of Delaware 1984 — 1988
Wireless Information Networks August 2013 - Present
GaiaTech February 2010 - July 2013
Technology Solutions Group, LLC February 2007 - November 2009
Strategic Products & Services January 2006 - February 2007
CH Robinson World Wide September 2000 - May 2004
American Backhaulers 1998 - 2000
Skills
Salesforce.com, Marketing Strategy, Solution Selling, Strategic Planning, Contract Negotiation, Project Management, Process Improvement, Marketing, New Business Development, Sales, Team Building, Customer Service, Sales Management, Negotiation, Program Management, Account Management
Education
St. Norbert College 1994 — 1998
JPMorgan Chase Bank, N.A. October 2013 - Present
JPMorgan Chase Bank, N.A. November 2012 - September 2013
JPMorgan Chase Bank, N.A. February 2010 - October 2012
Homescout Realty April 2009 - February 2010
Strategic Products & Services March 2007 - November 2008
Chepy LLC July 2006 - January 2007
The Centennial Group May 2005 - July 2006
Education
Michigan State University 2000 — 2005
Supply Chain Management, Science & Technology Studies (Medical Humanities discipline)
Ross University School of Medicine May 2010 - Present
Strategic Products & Services (SPS) February 2008 - April 2009
Strategic Products & Services 2008 - 2009
Education
Rutgers University-New Brunswick 2003 — 2007
Stevens Institute of Technology 2001 — 2002
Computer Engineering
Sprint Nextel April 2012 - Present
Cox Business October 2009 - April 2012
Embarq January 2001 - February 2009
Cisco Systems July 1999 - October 2000
Qwest Communications November 1998 - July 1999
MCI April 1994 - November 1998
Pacific Bell January 1993 - April 1994
Strategic Products & Services 1992 - 1993
AT&T 1988 - 1992
Skills
Solution Selling, Direct Sales, Sales, Salesforce.com, Managed Services, Telecommunications, Sales Operations, Sales Process, Broadband, VoIP, Strategic Planning, Strategic Partnerships, Telephony, Cloud Computing, Wireless, Account Management, Unified Communications, B2B, MPLS, Strategy, Sales Management, Cross-functional Team..., Co-location, Business Development, Selling, Customer Satisfaction, Vendor Management, New Business Development, IP, Ethernet, Mobile Devices, Channel Partners, Leadership, Customer Retention, SaaS, Professional Services, SIP Trunking
Education
California State University-Long Beach - College of Business Administration 1979 — 1983
BS, Business Administration & Financial Management
Prudential Financial December 2014 - Present
Novartis May 2014 - November 2014
Bayer HealthCare June 2008 - February 2014
Hoffmann-La Roche September 2007 - May 2008
Strategic Products & Services January 2001 - August 2007
Skills
Pharmaceutical Industry, Regulatory Affairs, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Concur, Lotus Notes, Travel Arrangements, CIRM, Supply Ordering, Customer Service, Meeting Planning, Administrative..., Employee Training
Education
Katherine Gibbs School
West Orange High School
Strategic Products & Services February 2013 - June 2014
Avaya June 2009 - February 2013
Avaya June 2008 - June 2009
Avaya July 2007 - June 2008
Avaya September 2006 - July 2007
Avaya June 2001 - September 2006
Lucent September 1997 - June 2001
Lucent September 1995 - September 1997
AT&T July 1990 - September 1995
Skills
Channel Partners, VoIP, Solution Selling, Managed Services, Unified Communications, Telecommunications
Education
Rutgers University
Bachelor of Arts (B.A.), Economics and Psychology