Strategic Products and Services (SPS)
Industry: IT service management company
DescriptionFounded: 1988 Subsidiaries: Providea Conferencing, LLC, ExtraTeam, Inc., Parent organization: ConvergeOne Holdings
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Strategic Products and Services (SPS) Employees
Strategic Products and Services (SPS) August 2010 - Present
Providea Conferencing, LLC October 2009 - August 2010
RipCode June 2007 - September 2009
Polycom 2005 - 2007
Providea, Inc. January 2003 - June 2005
Wire One Communications 1999 - 2003
Skills
Account Management, Networking, Contract Negotiation, Professional Services, Sales Operations, SaaS, Sales Management, Relationship Management, Sales, Solution Selling, Unified Communications, Video Conferencing, VoIP, Strategic Partnerships, Channel Partners, Salesforce.com
Education
San Francisco State University 1982 — 1986
Strategic Products and Services (SPS) October 2014 - April 2015
Express Scripts April 2014 - October 2014
Express Scripts Inc August 2011 - April 2014
Mom’s Kitchen October 2005 - August 2011
Passaic County Economic Development June 2009 - August 2009
Skills
Microsoft Excel, Microsoft Word, PowerPoint, SQL, Macroeconomics, Microeconomics, Business Analysis, Outlook, Data Analysis, Analysis, Insurance, Finance, Management
Education
Quinnipiac University 2006 — 2010
Bachelor of Science, Economics
Quinnipiac University - School of Business 2006 — 2010
Bachelor of Science, Economics
RICHMOND UNIVERSITY
Strategic Products and Services (SPS) August 2015 - Present
Skills
Financial Analysis, Change Management, Mergers & Acquisitions, Managerial Finance, Financial Reporting, Strategic Planning, Budgets, Mergers, Team Leadership, Strategic Financial..., Business Intelligence, Team Building, Capital Budgeting, Restructuring, Internal Controls, Acquisition Integration, Business Development, Organizational..., Strategic Sourcing, Process Improvement, Expense Budgeting, Project Implementation, Organizational Design, Joint Ventures, Cost Reductions, Lean Six Sigma, Program Management
Education
Columbia University - Columbia Business School
MBA, Finance & Accounting
Stanford University
MS, Chemical Engineering
Columbia University in the City of New York
BS, Chemical Engineering
Strategic Products and Services (SPS) February 2015 - Present
Carousel Industries July 2006 - January 2015
Skills
Unified Communications, VoIP, Managed Services, Avaya, Solution Selling, Disaster Recovery, Account Management, Juniper, Enterprise Software, Telephony, Telecommunications, IVR, Video Conferencing, Riverbed, Sales Process, Cloud Computing, Fortinet, WAN, Meru, APC, Virtualization, Network Security, MPLS, SaaS, Sales, Cisco Technologies, SIP, IP, Strategic Partnerships, Integration, Lead Generation, Customer Service, Leadership, Call Centers, acano, Microsoft Technologies, LifeSize Video..., Network Services, Cloud Applications, InContact, Strategic Consulting, Hosted Voice, Mobile Device Audits, Masergy, Level 3, Hosted Video, Direct Sales, Data Center, CRM, Wireless
Education
Central Connecticut State University 2003 — 2006
Bachelors, Marketing
Franklin Pierce College 1998 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Strategic Products and Services (SPS) June 2010 - Present
Strategic Products and Services 2010 - Present
Skills
VoIP, Cisco Technologies, Unified Communications, Troubleshooting, Telecommunications, Windows Server, IP, Telephony, Avaya, WAN, Switches, Routers, Routing, LAN-WAN, VPN, Call Centers, Avaya Technologies, Wireless, Managed Services
Education
Olivet College 2000 — 2004
Biology, Chemistry
Strategic Products and Services (SPS) June 2011 - Present
Strategic Products and Services (SPS) March 2010 - January 2011
Strategic Products & Services, GEE! Network Division 2005 - March 2010
Skills
Avaya, Telephony, VoIP, Unified Communications, IVR, Telecommunications, SIP, IP, LAN-WAN, Cisco Technologies, Video Conferencing, WAN, Call Centers, Wireless, Call Center, Contact Centers, Team Management, Operations Management, Account Management, Avaya Technologies
Education
Davenport University 2013 — 2015
Master of Business Administration (MBA), Strategic Management
Olivet College 2000 — 2004
BS, Computer Science
Indiana Wesleyan University
Certification, A
Strategic Products and Services (SPS) October 2014 - Present
Strategic Products and Services (SPS) February 2013 - October 2014
Strategic Products and Services (SPS) January 2010 - February 2013
Strategic Products and Services (SPS) August 2007 - January 2010
Skills
Unified Communications, SIP, Contact Centers, Video, VoIP, Avaya, Telephony, Telecommunications, Unified Messaging, Video Conferencing, SIP Trunking, Managed Services, Call Center, IP, IVR, Solution Selling, Wireless, Professional Services, Cisco Technologies, MPLS, Network Design, Sales Engineering, Data Center, Call Centers, Cloud Computing, Solution Architecture, WAN, CTI, Ethernet, T1, LAN-WAN, Voice Mail, ACD, Network Architecture, Channel Partners, Switches, Routing, SaaS, Pre-sales, Cisco Call Manager, ATM networks, System Deployment, Juniper, Routers, Virtualization, TCP/IP, VPN, Disaster Recovery, Integration, Wireless Networking
Education
Rutgers University-New Brunswick 2003 — 2007
BA, History
SPS - Strategic Products and Services December 2014 - Present
Strategic Products and Services (SPS) January 2012 - February 2015
Glowpoint, Inc. January 2008 - January 2012
Skills
Tandberg, Video Conferencing, Telepresence, Unified Communications, IP, ISDN, Cisco Technologies, Telecommunications, Troubleshooting, Managed Services, H.323, SIP, Routers, Networking, Technical Support, TCP/IP, Polycom Video..., Cisco Telepresence, Cisco Call Manager, Cisco Routers, Infrastructure, Switches, AV, Ethernet, Network Administration, LAN-WAN, Routing, Cisco IOS, Salesforce.com, Integration
Education
ITT Technical Institute-Oxnard 2006 — 2008
Associate of Science (AS), Computer Systems Networking and Telecommunications
Ventura College
AOS August 2015 - Present
University of Missouri August 2013 - Present
University of Missouri July 2012 - Present
Strategic Products and Services (SPS) February 2015 - June 2015
BrightStarr August 2014 - February 2015
KnowledgeLake May 2011 - August 2014
HutsonTech 2009 - July 2011
U.S. Department of Veteran Affairs May 2010 - May 2011
University of Missouri Health Care 2007 - 2010
HIMSS EHR Usability Paper 2009 - 2009
Skills
SharePoint, Business Intelligence, Enterprise Content..., Informatics, SharePoint Designer, Healthcare Information..., Healthcare Management, Healthcare Consulting, SSRS, InfoPath, Knowledge Management, Process Improvement, HIPAA, Business Analysis, Financial Analysis, Financial Reporting, Six Sigma, Security, Microsoft Office, XML, ASP.NET, Business Strategy, HTML, jQuery, Decision Support, MySQL, Process Optimization, Clinical Decision..., Operations Management, Photoshop, Dreamweaver, Lean Manufacturing, CSS, SSIS, Administration, Change Management, XHTML, Web Parts, Continuous Improvement, Data Warehousing, Lean Sigma, Process Mapping, Workflow Solutions, HR Strategy, SSAS, Performance Monitoring, MOSS 2007, WSS 3.0, Fireworks, PerformancePoint
Education
University of Missouri-Columbia 2013 — 2015
Doctor of Philosophy (PhD)
University of Missouri-Columbia 2008 — 2010
MS & MHA
Northwest Missouri State University 2002 — 2006
BA
Ladue 1999 — 2002
Diploma
Mutare, Inc. May 2014 - Present
ISU-AMA 2012 - Present
Strategic Products and Services (SPS) June 2010 - May 2014
Avaya May 2001 - May 2010
Strikers Fox Valley SC 2004 - 2009
Alcatel-Lucent February 1996 - April 2001
AT&T 1988 - 1992
Skills
Unified Communications, Contact Centers, Avaya, Channel, Solution Selling, Telephony, IVR, VoIP, Call Center, Enterprise Software, Telecommunications, Direct Sales, Strategic Partnerships, Account Management, Sales Operations, Customer Experience, New Business Development, Sales Management, Management Consulting, Sales
Education
Illinois State University 1981 — 1985
Bachelor's degree, Marketing/Marketing Management, General, 3.65
Strategic Products and Services (SPS) August 2012 - Present
Avaya January 2005 - June 2012
StorageTek / Sun Microsystems 1996 - 2004
DA Consulting Group 1995 - 1997
DA Consulting Group 1995 - 1997
Skills
Sales Enablement, Field Marketing, Channel, Channel Partners, Demand Generation, Marketing Operations, Professional Services, Video Conferencing, Channel Sales, Audience Analysis, Corporate Training, Marketing Communications, Executive..., Writing, Editing, Go-to-market Strategy, Unified Communications, Training, Program Management, Leadership, SaaS, Marketing, Managed Services, Solution Selling, Telephony, Product Marketing, Thought Leadership, Management, Strategic Partnerships, Salesforce.com, Sales Management, CRM, Telecommunications, Enterprise Software, Business Alliances, Sales, VoIP, Lead Generation, Mobile Devices, Direct Sales, Cloud Computing, Wireless, Product Management
Education
Texas A&M University 1992 — 1995
MA, Communication and Rhetoric
Calvin College 1987 — 1992
BA, Communications
LumenVox August 2013 - Present
Strategic Products and Services (SPS) February 2012 - July 2013
Shared Technologies/ArrowS3 August 2008 - February 2012
Telenet, Inc. July 2004 - June 2008
ScanSoft April 2000 - April 2004
SpeechWorks 2000 - 2004
GTE March 1992 - April 2000
Skills
Unified Communications, SaaS, Solution Selling, Strategy, Account Management, Sales Process, Telecommunications, Avaya, Managed Services, Call Centers, SIP, VoIP, Telephony, Channel, Cloud Computing, Strategic Partnerships, Professional Services, Enterprise Software, Business Development, IP, IVR, Direct Sales, SIP Trunking, Sales, Wireless, Channel Partners, MPLS, Data Center, Selling, Contact Centers, Video Conferencing, Co-location, Go-to-market Strategy, Salesforce.com, Hosted Services, Networking, Cisco Technologies, Pre-sales, CRM, Mobile Devices, Product Management, ACD, Unified Messaging, Ethernet, Sales Engineering, WAN, T1, Business Alliances, CTI, Channel Sales
Education
San Diego State University-California State University 1980 — 1984
Marketing
Strategic Products and Services (SPS) 2014 - Present
Providea Conferencing, an SPS Company January 2011 - Present
Providea November 2008 - December 2010
Providea June 2003 - October 2008
Providea July 1999 - June 2003
View Tech, Inc. January 1994 - June 1999
Skills
Unified Communications, Video Conferencing, Telepresence, Solution Selling, Tandberg, Managed Services, Audio Conferencing, Telecommunications, Channel Partners, Digital Signage, Salesforce.com, Webinars, Professional Services, Account Management, Cloud Computing, Sales Management, Collaboration Solutions, Sales, AV, Channel Sales, Direct Sales, Go-to-market Strategy, IP, Networking, Pre-sales, SIP, SaaS, Sales Operations, Sales Process, Selling, Strategic Partnerships, Video, Product Management, Product Marketing, Streaming Media, VoIP
Education
California State University-Stanislaus 1990 — 1992
BA, Theatre Arts
USC 1988 — 1990
Theatre Arts
Strategic Products and Services (SPS) June 2015 - Present
Earthlink Business May 2011 - Present
Deltacom September 1995 - May 2011
US Army Corps of Engineers August 1992 - September 1995
Skills
Cisco Technologies, Network Design, Telecommunications, Windows Server, Data Center, WAN, Managed Services, Security, IP, Telephony, Unified Communications, Wireless, VoIP, Virtualization, Disaster Recovery, VMware, Video Conferencing, Firewalls, Troubleshooting, Hardware, Networking, Integration, Cloud Computing, SIP, TCP/IP, T1, VPN, Cisco Routers, Network Engineering, Servers, Routers, Frame Relay, Solaris, System Deployment, System Administration, Optical Fiber, Unix, Windows, Checkpoint, Infrastructure, MPLS, Network Security, LAN-WAN, Network Architecture, Switches, Ethernet, Lync 2013, Lync SmartRooms
Education
Middle Tennessee State University 1985 — 1986
David Lipscomb University 1983 — 1985
Worked towards accounting degree, Business/Commerce, General
accesso April 2015 - Present
Zayo Enterprise Networks February 2014 - April 2015
TDS Metrocom June 2012 - January 2014
TDS Metrocom November 2008 - June 2012
Cedar Point Amusement Park and Resort June 2006 - October 2008
Tunes by T July 2000 - September 2008
Strategic Products and Services (SPS) August 2005 - June 2006
Skills
Sales, Unified Communications, SIP Trunking, Telephony, VoIP, Telecommunications, Managed Services, MPLS, Co-location, Internet Services, IP PBX, Sales Presentations, PRI, Entertainment, Public Speaking, Training, Customer Service, Hosted Services, Metro Ethernet, T1, Theme Parks, Solution Selling, Hosted Voice, Polycom, CRM, Broadsoft, Presentations, Account Management, Customer Retention, Problem Solving, Leadership
Education
Michigan State University 2000 — 2004
Bachelor of Arts (B.A.), Telecommunications
Strategic Products and Services (SPS) June 2014 - Present
Integration Partners June 2008 - June 2014
Ronco Communications May 2006 - June 2008
TriNET Systems June 2004 - May 2006
Arrow Business Communications September 1999 - June 2004
Skills
Unified Communications, VoIP, SIP, Avaya, Solution Selling, Telephony, Cloud Computing, Telecommunications, Managed Services, IP, Data Center, Virtualization, LAN-WAN, Channel, SaaS, Juniper, Network Security, Wireless, Cisco Technologies, QoS, Network Design, MPLS, SIP Trunking, Routing, Ethernet
Education
Northeastern University 1984 — 1987
Computer Science
Strategic Products and Services (SPS) April 2010 - Present
Avaya Inc January 2006 - January 2010
Avaya Inc September 1996 - December 2005
Voice Com August 1991 - September 1996
Skills
Managed Services, Telecommunications, SaaS, Telephony, Avaya
Education
Loyola University Maryland 1985 — 1989
BBA, Marketing
Loyola College
Bachelor, Business Administration; Marketing
Corvisa July 2015 - Present
Strategic Products and Services (SPS) October 2014 - June 2015
Black Box Network Services 2005 - June 2014
Norstan Communications, Inc. 1998 - 2005
Norstan Communications 1991 - 1998
Rochester Telephone 1984 - 1990
Skills
Sales, Solution Selling, Enterprise Software, IVR, Unified Communications, Contact Centers, Call Center, Sales Management, VoIP, Call Centers, Direct Sales, Go-to-market Strategy, SIP, Wireless, Avaya, Channel Partners, Professional Services, Telephony, Telecommunications, Sales Operations, Managed Services, Cloud Computing, Pre-sales, SaaS, MPLS, Selling, CTI, IP, SIP Trunking, Data Center, Sales Process, ACD, Vendor Management, Salesforce.com, Sales Engineering, Video Conferencing, Strategic Partnerships, Cisco Technologies, WAN, Hosted Services, Telepresence, Ethernet, Customer Acquisition, Long-term Customer..., Sales Presentations, Relationship Management, Business Analysis, Vendor Relationships, Building Relationships, Requirements Analysis
Education
Elizabethtown College 1976 — 1980
B.S., marketing & economics
Somers High
Strategic Products and Services (SPS) October 2013 - Present
Thomson Reuters April 2012 - January 2014
Thomson Reuters 2008 - April 2012
Thomson Reuters February 1999 - April 2008
Prudential Financial January 1998 - January 1999
Main Street Restaurant Group January 1996 - January 1998
Skills
Change Management, Order to Cash, Contract Management, Customer Experience, Sales Operations, Cost Reduction, Budget Management, Team Leadership, Salesforce.com, Strategy, Process Improvement, Budgets, CRM, Management, Sales Management, Analysis, Training, Sales, Account Management, Solution Selling, Telecommunications, VoIP
Education
Ithaca College 1992 — 1996
Bachelor of Science, Business Management
Lower Merion High School 1989 — 1992
Red Thread July 2015 - Present
Strategic Products and Services (SPS) April 2010 - July 2015
Advanced Media Design September 2005 - April 2010
Skills
Cisco Technologies, Java, Linux, SQL, HTML, Subversion, XML, Ruby, PHP, Python, CSS, Git, Crestron, Lisp, AMX, Windows, Video Conferencing, Telepresence, Polycom Video..., Audio Conferencing, Extron, AV, Networking, Telecommunications, Integration, Home Automation, TCP/IP, Troubleshooting, Sales Engineering, AMX Programmer, Multimedia, System Administration, Computer Hardware
Education
ITT University Oxnard 2003 — 2005
Associates, Computer Networking
California Polytechnic State University-San Luis Obispo 2001 — 2002
Computer Science
AGHS 1997 — 2001
GSA July 2011 - Present
California Solar Innovations August 2010 - February 2011
Strategic Products and Services (SPS) January 2009 - October 2009
Prime Business Systems Inc March 2005 - December 2008
Resource Consultants Inc February 1999 - August 1999
U.S. Navy January 1995 - January 1999
Skills
Telecommunications, Program Management, Account Management, Business Development, VoIP, DoD, Security Clearance, Sales, Project Management, Management, Integration, Mobile Devices, Networking, Proposal Writing, Budgets, Requirements Analysis
Education
University of California, San Diego 2002 — 2004
BA, Communications
San Diego City College 1999 — 2001
TAG Agreement Completed
Interior Communications "A" School, NAV STA Great Lakes 1995 — 1995
Strategic Products and Services (SPS) November 2014 - Present
Merrill & Associates March 2012 - November 2014
AVST February 2011 - March 2012
AVST- Applied Voice and Speech Technologies, Inc. March 2008 - February 2011
Harvest Finance & Mortgage, Inc January 2004 - March 2008
Nordstrom October 1999 - January 2004
Skills
Contact Center..., Call Center Architecture, Customer Experience, Workforce Management, Performance Management, Unified Communications, Account Management, Social Media, Lead Generation, Management, Strategic Partnerships, Consulting
Education
Concordia University Irvine 2006 — 2007
Bachelor of Arts
University of California, Riverside 1999 — 2001
Communication Management Service January 2015 - Present
Strategic Products and Services (SPS) December 2012 - Present
Carousel Industries January 2007 - December 2012
Carousel Industries January 2009 - December 2011
Carousel Industries January 2005 - December 2006
Skills
Tactical Sales, Key Account Management, Executive Level Selling, Unified Communications, Video Conferencing, VoIP, Call Center, LAN/WAN, LAN-WAN, Telephony, Disaster Recovery, Contact Centers, Sales, Networking, Avaya, IVR, Managed Services, CXO, Channel, Selling, Solution Selling, Telecommunications, SIP, Network Administration, Data Center, Management, Enterprise Software, Channel Partners, Professional Services, Co-location, IP, Cisco Technologies, Wireless, SIP Trunking, Sales Process, Cloud Computing, Direct Sales, Call Centers, MPLS, Virtualization, SaaS, Juniper, Network Security, CRM, WAN, Salesforce.com, Pre-sales, Telepresence, Ethernet, Go-to-market Strategy
Education
The University of Connecticut 2002 — 2002
Manchester Community College 2000 — 2002
Techmode April 2010 - Present
Strategic Products and Services (SPS) May 2006 - October 2009
Primetime Marketing July 2001 - April 2006
Skills
Telecommunications, Video Conferencing, Solution Selling, Unified Communications, VoIP, Call Centers, Managed Services, Telephony, Direct Sales, SIP, Contact Centers, CTI, IVR, Cold Calling, Sales Management, Account Management
Education
Davison
Macomb Community College
Macomb Community College
Business Administration, Management and Operations
Strategic Products and Services (SPS) August 2004 - Present
Consultedge August 2004 - August 2010
Skills
Communication, Customer Satisfaction, Event Planning, Enjoy A Challenge, Goal Oriented, Competitive, Bilingual, Problem Solving, ACD, SIP, Networking, Contact Centers, Professional Services, SIP Trunking, Leadership, Direct Sales, Salesforce.com, Customer Service, Team Building, Disaster Recovery, WAN, IVR, Vendor Management, MPLS, Switches, Avaya IP Telephony, Outlook, CTI, Troubleshooting, Unified Messaging, System Administration, Management, Unified Communications, Cloud Computing
Education
County College of Morris 2004 — 2006
Associate of Science (A.S.)
Strategic Products and Services (SPS) March 2012 - Present
JP Morgan Chase May 2011 - April 2012
Skills
Project Management, Disaster Recovery, LAN-WAN, Active Directory, Avaya, ITIL, Cisco Technologies
Education
County College of Morris 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Telecommunications Technology/Technician
Strategic Products and Services (SPS) April 2014 - Present
Skills
VMware Infrastructure, VMware ESX, Virtualization, Windows Server, Data Center, Disaster Recovery, Servers, VMware, Network Security, Active Directory, Cloud Computing, Enterprise Architecture, VDI, Security, vSphere, Integration, Cisco Technologies, VMware vSphere
Education
Austin Peay State University
Bachelor of Science (BS)
athenahealth September 2014 - Present
Strategic Products and Services (SPS) April 2013 - September 2014
Strategic Products and Services (SPS) September 2012 - March 2013
MacGregor Downs Country Club May 2010 - November 2010
Mimosa Hills Golf and Country Club May 2006 - August 2009
Skills
Sales, Facebook, Solution Selling, Social Media Marketing, Marketing, Avaya IP Telephony, Avaya Communication..., Avaya IP Office, Unified Communications, Communications Planning, Managed Services, Avaya, Management, New Business Development, Salesforce.com
Education
North Carolina State University 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General (Minor in Marketing)
Université catholique de Lille 2011 — 2011
European Business, French Studies
Freedom High School 2004 — 2008
Strategic Products and Services (SPS) March 2015 - Present
Perficient / Pointbridge November 2011 - March 2015
SKC July 2010 - November 2011
Unified Government of Wyandotte County April 2007 - August 2010
Cloud County Community College August 2004 - April 2007
Fastenal October 1999 - June 2004
Skills
Active Directory, Microsoft Office, Unified Communications, OCS, Servers, Lync Server 2010
Education
Fort Hays State University 2001 — 2003
B.S., Information Networking and Telecommunications
Kansas State University 1999 — 2001
Associate Degree, Computer Science; Computer Networking
Strategic Products and Services (SPS) August 2013 - Present
QTS February 2009 - June 2011
F5 Networks December 2006 - January 2009
Avaya October 2001 - December 2006
Cisco Systems August 1997 - March 2001
IBM June 1986 - July 1997
Skills
Sales, Negotiation, Management, Selling, Managed Services, Data Center, Sales Management, Cloud Computing, Account Management, Enterprise Software, Sales Process, Team Building, Direct Sales, Security, Cisco Technologies, Telecommunications, CRM, Forecasting, Strategy, Networking, Channel, Salesforce.com, Leadership, Channel Partners, B2B, Solution Selling, Sales Operations, New Business Development, Customer Satisfaction, Professional Services, Business Development, Recruiting, SaaS, Strategic Partnerships
Education
Rutgers Business School 1990 — 1994
MBA, Sales & Marketing
NJIT 1982 — 1986
BS, Computer Science/EE
Strategic Products & Services, Inc. January 2005 - Present
Strategic Products and Services (SPS) 2005 - Present
AT&T / Lucent Technologies / Avaya 1988 - 2005
Avaya January 2000 - December 2004
Lucent Technologies January 1995 - December 2000
AT&T March 1988 - December 1994
Skills
Unified Communications, Contact Centers, IVR, Telephony, Managed Services, Avaya, Call Center, VoIP, Channel, Solution Selling, SIP, Telecommunications, Direct Sales, Video Conferencing, Call Centers, Account Management, Channel Partners, MPLS, Sales, Selling, Professional Services, IP, Wireless, Data Center, Cloud Computing, Enterprise Software, Salesforce.com, Go-to-market Strategy, CTI, Unified Messaging, ACD, Cisco Technologies, Hosted Services, WAN, T1, Sales Engineering, LAN-WAN, Voice Mail, Ethernet, Avaya Technologies
Education
University of Delaware 2002 — 2004
E-Commerce, Business
Kutztown University of Pennsylvania 1979 — 1983
Bachelor's degree, Business Administration and Management, General
Sun Valley High School 1976 — 1979
Strategic Products and Services (SPS) July 2015 - Present
Randstad July 2014 - Present
University Alliance February 2011 - July 2014
Citibank February 2007 - May 2010
Avaya Inc September 2004 - April 2006
Skills
Project Management, Supply Chain Management, Call Center, Team Building, Program Management, Strategic Planning, Sales, Customer Service, Training, Coaching, Call Centers, Leadership, Customer Satisfaction, Process Improvement, Account Management, Marketing, Team Leadership, Leadership Development
Education
Florida Institute of Technology 2013 — 2015
Master of Business Administration (MBA), Digital Marketing
University of Phoenix 2005 — 2009
Bachelor's, Marketing
University of South Florida 2001 — 2004
Public Relations
Strategic Products and Services February 2009 - Present
Strategic Products and Services (SPS) February 2009 - February 2013
DigiVoice December 2003 - February 2009
Skills
Avaya, Call Centers, Customer Service, Telephony, Vendor Management, Call Center, Unified Communications, Cisco Technologies, Workforce Management, VoIP, Direct Sales, Cloud Computing, Contact Centers, LAN-WAN, IP, VMware, SIP, Video Conferencing, Channel Partners, Solution Selling, Sales Process, Channel, Salesforce.com, Telecommunications, Business Intelligence, Business Development, Integration, Managed Services, Enterprise Software, IVR, ACD, Customer Experience, Professional Services, Analytics, SaaS, Pre-sales, Call Logging, Data Center, Wireless
Education
IBM Marketing Masters Education 1989 — 1990
Certification, General Sales, Merchandising and Related Marketing Operations
Bowling Green State University 1984 — 1989
Business, Management, Marketing, and Related Support Services
Ricoh Americas Corporation June 2013 - Present
Tele-Measurements, Inc. November 2007 - March 2010
Modern Mass Media Group Inc. May 2005 - October 2007
Strategic Products and Services (SPS) July 1997 - May 2005
Skills
Telecommunications, Management, New Business Development, Video Conferencing, AV, Solution Selling, Direct Sales, Account Management, Management, Sales and..., Leadership, Marketing, Marketing Strategy, Troubleshooting, Digital Signage, Customer Service, IT Service Management, Salesforce.com, Sales Process, Cold Calling, Accounting, B2B, Managed Services, Audio Visual Integration, Document Management, Business Development, Sales Management, Sales
Education
Brookdale Community College 2010 — 2013
Associate of Arts and Sciences (AAS), Business/Corporate Communications
Brookdale Community College
Associate of Arts and Sciences (A.A.S.), Communication and Media Studies
Microsoft September 2011 - Present
Core BTS 2009 - 2011
Anexinet 2006 - 2009
Strategic Products and Services (SPS) 2004 - 2006
Expanets 2000 - 2004
Skills
Professional Services, Enterprise Software, Sales, Virtualization, IT Strategy, Channel Partners, Managed Services, Sales Operations, Business Development, Customer Satisfaction, Selling, Business Intelligence, Solution Selling, SaaS, Management, Integration, Cloud Computing, Unified Communications, Storage, Sales Process, Business Analysis, Data Center, Windows, VoIP, Direct Sales, Salesforce.com
Education
Rutgers University – Camden 2014 — 2018
Candidate, Masters of Business
The College of New Jersey 1988 — 1992
B.S., Business Administration
Aetna March 2015 - Present
Tribune Broadcasting June 2007 - Present
Strategic Products and Services (SPS) February 2014 - December 2014
TEKsystems August 2013 - January 2014
HB Communications October 2011 - April 2013
AVI-SPL October 2008 - October 2011
Montanari Productions 2002 - 2010
HB Communications August 2006 - October 2008
PSAV July 2005 - August 2006
HB Live, Inc. 2004 - 2005
Skills
Video Production, Video Editing, Media Production, Broadcast, Avid, Final Cut Pro, Broadcast Television, Camera, Television, Post Production, Videography, Digital Video, HD Video, Videoconferencing, Audio visual support, Polycom Video..., Cisco Technologies, AMX, Crestron
Education
Regent University 2009 — 2012
Bachelor of Arts (B.A.), Communication, General
Manchester Community College 1999 — 2002
Associate of Science (A.S.), Communication and Media Studies
Strategic Products and Services (SPS) April 2014 - Present
Nexus IS November 2008 - January 2012
CaseCentral April 2006 - November 2008
Taos April 2004 - April 2006
Citi Group May 2001 - April 2004
Neuberger Berman July 2000 - May 2001
Festo June 1999 - June 2000
Skills
Data Center, Switches, VoIP, Routers, Security, Wireless, SAN, Virtualization, NAS, Cloud Computing, Storage, Cisco Routing &..., Cisco VoIP, Network Security, WAN, Disaster Recovery, Networking, Unified Communications, Firewalls, Network Devices, Routing
Education
SUNY Binghamton 1993 — 1997
SunGard Financial Systems July 2014 - Present
Strategic Products and Services (SPS) November 2012 - June 2014
Keane-Unclaimed Property Specialists April 2009 - March 2012
Opt-Intelligence July 2008 - February 2009
IQPC 2005 - 2007
Skills
Salesforce.com, Lead Generation, Account Management, Sales, Risk Management, Insurance, Vendor Management, Cold Calling, Budgets, Securities, Marketing Strategy, Strategic Planning, Business Development, Relationship Management, New Business Development, CRM, Management, Contract Negotiation, Solution Selling, Leadership, Strategic Partnerships
Education
Berkeley College
Marketing/Business
Keller William Realty November 2004 - Present
Strategic Products and Services (SPS) 1998 - 1999
DVC Worldwide 1995 - 1998
Skills
Selling, Real Estate, First Time Home Buyers, Negotiation, Sellers, Buyer Representation, First Time Buyers, Condos, Residential, Listings, Single Family Homes, New Home Sales, Luxury, Contract Negotiation, Investors, Sales
Education
Mount Saint Mary's College 1983 — 1986
B.A., Art & Communication
Seton Hall University
Primerica Financial Services September 2011 - Present
PHI Group Inc. February 2004 - Present
Veolia Environmental Services 2007 - 2009
Strategic Products and Services (SPS) 2002 - 2004
Strategic Products and Services (SPS) 1998 - 2002
Strategic Products and Services (SPS) 1993 - 1998
AT&T 1988 - 1993
Skills
Sales Operations, Leadership, Management, Sales Management, Sales, Direct Sales, Solution Selling, Training, Strategic Planning, Account Management, New Business Development, Sales Process, Customer Service, Team Building, Coaching, Salesforce.com, Customer Satisfaction, Strategic Partnerships, Financial Services, Life Insurance Products, Roth IRA's &..., Retirement Plan..., Retirement Plans -..., 401(k) Rollovers, Reducing Risk -..., Impact of Compounding..., Dollar Cost Averaging, Term Life Insurance, RMD - Required Minimum..., Investing at Retirement, Strategy
Education
Alfred University 1979 — 1983
Bachelor Arts, Public Administration
SPHS
Enfield Police Department January 2015 - Present
Strategic Products and Services (SPS) July 2013 - Present
Enfield Police Department April 2009 - January 2015
Teliris June 2013 - July 2013
Teliris February 2012 - July 2013
Teliris March 2008 - January 2012
Teliris July 2006 - September 2007
Walt Disney World January 2006 - May 2006
ELCAT - East Longmeadow Cable Access TV January 2001 - May 2002
Skills
Troubleshooting, Video Conferencing, Technical Support, Telepresence, Telecommunications, Tandberg, Integration, Audio Conferencing, AV, Customer Service, Managed Services, SharePoint, AMX, Unified Communications, Service Delivery, Training, Extron, Vendor Management, Testing, Leadership, Management, Cisco Technologies, Remote Troubleshooting, Data Center, IP, SIP, System Deployment, PC building, Kaseya, Computer Hardware, Software Installation, TCP/IP, Windows, Professional Services, Computer Repair, H.323, Polycom Video..., Call Centers, Team Leadership, Video, Acano
Education
Westfield State College 2003 — 2006
Bachelor of Arts (BA), Digital Communication and Media/Multimedia
East Longmeadow High School 1999 — 2002
Fitchburg State College
Strategic Products and Services (SPS) December 2014 - Present
Artware August 2013 - September 2014
Renzi Podiatry May 2012 - February 2013
Abington Lacrosse Club September 2005 - June 2012
Manorlu Swim Club June 2005 - August 2011
Manorlu Swim Club June 2005 - August 2011
Skills
Research, Public Speaking, SPSS, PowerPoint, Microsoft Office, Social Media, Microsoft Excel, Microsoft Word, Community Outreach, Time Management, Teamwork, Sports, Data Entry, Coaching, Fundraising, Leadership, Teaching
Education
Drew University 2009 — 2013
Bachelor of Arts (BA), Sociology
Star2Star Communications, LLC July 2015 - Present
Affinity Federal Credit Union May 2008 - Present
Great Cove Resources October 2013 - July 2015
Strategic Products and Services (SPS) May 2012 - September 2013
Glowpoint November 2010 - May 2012
AT&T/Lucent/Avaya October 1983 - July 2010
Skills
Mergers, Financial Modeling, Budgets, Change Management, Business Process..., SEC filings, Business Analytics, Risk Assessment, Refinance, Acquisition Integration, Financial Analysis, Forecasting, Telecommunications, Financial Reporting, Cross-functional Team..., Sarbanes-Oxley Act, Finance, Mergers & Acquisitions, Business Analysis, Risk Management, Process Improvement, Business Process..., Strategy, Executive Management, Strategic Planning, Internal Controls, Restructuring, Business Planning, Management, SEC Filings
Education
College of Saint Elizabeth 2010 — 2012
Master of Science (MS), Management - Organizational Change, 3.9
Kean University 1976 — 1980
BA, Economics & Finance
Applied Automated Engineering Corporation. June 2015 - Present
McEnroe Voice and Data May 2014 - May 2015
Polycom June 2011 - August 2013
AT&T 2004 - 2011
Strategic Products and Services (SPS) August 2001 - June 2004
Avaya October 2000 - July 2001
Lucent Technologies 1996 - 2000
AT&T 1987 - 1996
Philip Morris USA 1978 - 1987
Skills
Unified Communications, MPLS, Lync, RSS, SIP Trunking, Video Conferencing, Telepresence, Unified Messaging, Telephony, Managed Services, SIP, Avaya, VoIP, Contact Centers, CTI, IVR, Solution Selling, Channel, Collaboration Solutions, IP, Co-location, Professional Services, Channel Partners, Hosted Services, Avaya Technologies, Cloud Computing
Education
Bowie State University 1975 — 2000
MA, Marketing
Mount St. Mary's University 1973 — 1975
Bowie High School 1970 — 1973
ECSM Utility Contractors 2011 - Present
Innovative Marketing Designs January 2011 - December 2011
Strategic Products and Services (SPS) August 2010 - March 2011
Consultedge April 2003 - August 2010
Brook Custom Cabinetry January 1997 - April 2003
Skills
Management, Employee Relations, Avaya, Strategic Planning, Human Resources, Leadership, Negotiation, Call Centers, Employee Benefits, Call Center, Payroll, Team Building, Operations Management, Customer Satisfaction, Vendor Management, Professional Services, Recruiting, New Business Development, Team Leadership, Project Management, Customer Service, Process Improvement, VoIP
Education
Rowan University 1991 — 1994
Bachelor’s Degree, Business Administration
County College of Morris 1988 — 1991
Associate’s Degree, Business Administration
Brocade September 2014 - Present
Strategic Products and Services (SPS) November 2012 - September 2014
Polycom May 2011 - July 2012
Juniper Networks June 2008 - May 2011
Skills
Salesforce.com, Solution Selling, Channel, Sales Management, Sales, Management, Marketing, Sales Operations, Training, Leadership, Customer Service, Direct Sales, B2B, Sales Process, Lead Generation, Channel Partners, Telecommunications, Managed Services, Business Development, Account Management, Marketing Strategy, New Business Development, Data Center, Cold Calling, SaaS, Selling, Security, Coaching, Professional Services, Enterprise Software, Cloud Computing, Strategic Partnerships
Education
Metropolitan State University of Denver 2000 — 2005
BA, Organizational Communications, Business Management
gull lake high school
Strategic Products and Services (SPS) June 2014 - Present
Strategic Products and Services (SPS) August 2010 - June 2014
Patsey's Trattoria September 2008 - February 2013
Courtyard by Marriott March 2009 - August 2010
Skills
Customer Service, Human Resources, Sales, Microsoft Office, Marketing, Telecommunications, Recruiting, Outlook, Microsoft Excel, Event Planning, Employee Relations, Microsoft Word, PowerPoint, Call Centers, Customer Satisfaction, Management
Education
County College of Morris 1996 — 1998
Assoc., Communications
Strategic Products and Services (SPS) March 2015 - Present
ExtraTeam October 2008 - Present
Skills
Direct Sales, Strategic Negotiations, Microsoft Lync, Microsoft Office 365, Microsoft Exchange 2010, Cloud Computing, Unified Communications, Audiocodes, SharePoint, Lync, Microsoft Exchange, Video Conferencing, Office 365, Contactually, Data Center, Enterprise Software
Education
Athabasca University 2000 — 2003
MBA, Information Technology
Seneca College of Applied Arts and Technology 1986 — 1989
BS, Computer Programming and Analysis
Presidio June 2015 - Present
Strategic Products and Services (SPS) August 2010 - May 2015
Consultedge December 2003 - July 2010
Verizon Enterprise Solutions May 2003 - November 2003
Quick Copper Communications July 2002 - May 2003
Computing Concepts, Inc. December 1994 - July 2002
Skills
Building Relationships, Unified Communications, Telecommunications, Sales, Program Management, Video Conferencing, Solution Selling, Contact Centers, Direct Sales, Account Management, Selling, Salesforce.com, Professional Services, Sales Management, Avaya, Collaboration Solutions, Networking, E-commerce, Managed Services, Vendor Management, Channel Partners, Telephony, Business Development, B2B, Customer Service, Entrepreneurship, Sales Operations, SaaS, New Business Development, Sales Process, Strategic Partnerships, CRM, Cold Calling, Strategic Planning, Contract Negotiation, Negotiation, VoIP, Management, Lead Generation, Avaya Technologies
Education
Fordham University
Bachelors, Major: Economics and Political Science; Minor: Financial Markets
Fordham University
Strategic Products and Services (SPS) August 2015 - Present
ExtraTeam - Aquired by SPS October 2011 - Present
Cisco May 2009 - October 2011
Cisco 2006 - May 2009
Telperion December 2004 - December 2006
Xtelegent March 2003 - December 2004
Skills
Leadership, Competitive Analysis, Product Management, Marketing, Product Marketing, Strategy, Cisco Call Manager, Unified Communications, Technological Innovation, Cisco Technologies, VoIP, Telepresence, Cisco IOS, Networking, H.323, Network Design, MGCP, Routing, Network Architecture, Troubleshooting, Managed Services, Cisco Telepresence, QoS, Data Center, Switches, WAN, SaaS, Video Conferencing, VPN, Network Infrastructure, UCS, CCIE, LAN Switching, Routing Protocols, ASA, CCVP, CCNP, CUCM, Cisco, Polycom Video..., Lync
Education
University of California, Berkeley, Haas School of Business 2014 — 2015
Master of Business Administration (MBA), Executive MBA
Rochester Institute of Technology 1998 — 2003
BS, Information Technology
Taipei American School 1994 — 1998
Strategic Products and Services (SPS) February 2015 - Present
Peak UpTime December 2012 - February 2015
Southwest Search October 2011 - August 2012
Cbeyond January 2010 - October 2011
Skills
Cloud Computing, Unified Communications, Network Security, Network Architecture, New Business Development, Adtran, Citrix, NetApp, Information Technology, Account Management, Data Center, VoIP, Enterprise Software, Disaster Recovery, Managed Services, Storage, Networking, Telephony, Sales, SaaS, Virtualization, Solution Selling, Professional Services, Network Design, IP, Telecommunications, Wireless, Sales Process, Infrastructure, Management, Direct Sales, Salesforce.com
Education
Dallas Baptist University 2004 — 2007
BA, Broadcast Communication
Strategic Products and Services (SPS) June 2015 - Present
Complete Document Solutions LLC September 2012 - March 2015
Education
Bergen Community College 2008 — 2011
Associate's Degree, Business Administration and Management, General
Strategic Products and Services (SPS) 2012 - Present
Imagine Technologies 2006 - June 2012
Time Business Systems 2005 - 2006
Skills
Coaching, Avaya, Cisco, Sales Management, Solution Selling, Creative Problem Solving, IT Solutions, Unified Communications, Unified Messaging, Problem Solving, Cisco Technologies, VoIP, Telephony, SIP, Direct Sales, IP, Managed Services, Telecommunications
Education
Regis University 1999 — 2004
Business Management
ST Annes
ST Annes
regis high school
Lanyon, Inc. August 2013 - Present
Strategic Products and Services (SPS) December 2006 - July 2013
Farmstead Telephone Group 2001 - 2006
Lucent Technologies 1993 - 2000
Skills
Managed Services, Unified Communications, Direct Sales, Channel Partners, VoIP, Account Management, Telecommunications, Strategic Partnerships, Management, SaaS, Business Travel, Travel Management, Solution Selling, Sales, Enterprise Software, Leadership, New Business Development, Sales Management, CRM, Contract Negotiation, Salesforce.com
Education
Grove City College
Bachelor of Arts (B.A.), Business Administration and Management, General, Cum Laude
University of Michigan Business School
BodyBrite August 2015 - Present
VOX Network Solutions June 2014 - August 2015
Strategic Products and Services (SPS) May 2012 - May 2014
Arrow S3, formerly Shared Technologies July 1999 - May 2012
Williams Communications March 1989 - June 1999
Skills
Sales, Business Development, Marketing, Solution Selling, Unified Communications, Telephony, New Business Development, VoIP, CRM, Enterprise Software, Managed Services, Channel Partners, Sales Operations, Avaya, Call Centers, Telecommunications, Salesforce.com, Vendor Management, Customer Satisfaction, Customer Retention, Selling, Sales Process, SaaS, Professional Services, SIP Trunking, Direct Sales, Wireless, Leadership, Account Management, Avaya Technologies
Education
Normandale Community College
Marketing
Strategic Products and Services (SPS) 2015 - Present
Ronco Communications September 2013 - January 2015
Ronco Specialized Systems Inc 2011 - September 2013
RSP Multimedia January 2007 - June 2011
Integrated Information Systems 2002 - 2006
Time Warner Cable March 1993 - January 2001
Skills
Audio Video..., VoIP, Software Installation, Non-linear Editing, Videography, Video Conferencing, Solution Selling, Audio Conferencing, Unified Communications, Video, Telecommunications, Cisco Technologies, Telephony, Direct Sales, Call Centers, Sales, Avaya, Professional Audio, Event Management, Blueprint Reading, Project Management, Vendor Relationships, Microsoft Lync, Automotive Repair, Television Studio..., Broadcast Television, Telepresence, Low Voltage Design, AV, Cabling, Ethernet, Digital Signage, IP, Integration, Lync, Managed Services, Leadership, Wireless, Technology Integration, Business Strategy
Education
North Carolina State University 1987 — 1992
BA, Communication
Platte River Networks September 2015 - Present
CenturyLink Business February 2013 - June 2015
Strategic Products and Services (SPS) June 2011 - September 2012
Synergy Telecommunications, Inc. April 2010 - June 2011
NEC Unified Solutions September 2007 - September 2008
Integrated Research, Inc. October 2006 - September 2007
Cisco Systems October 2000 - November 2004
3Com October 1999 - October 2000
Internet Communications Corp. December 1994 - October 1999
Skills
Solution Selling, Managed Services, Cloud Computing, Professional Services, Sales Process, Selling, New Business Development, Unified Communications, Data Center, Account Management, Integration, Telecommunications, Networking, Sales Management, VoIP, Strategy, Management, Direct Sales, Contract Negotiation, Virtualization, Cold Calling, Sales & Marketing..., LAN-WAN, Sales, Key Account Management, Call Center Architecture, Cloud Storage, Leadership, Wireless, Consultative Selling, Data Center Architecture, LAN/WAN, Sales Messaging, Strategic Partnerships, Enterprise Network..., Unified Threat..., Enterprise Architecture
Education
Georgia State University
Philosophy, Business
Independent Coursework
Sales & Business Development
Wofford College
English
Arbor Glen CCRC August 2015 - Present
Strategic Products and Services (SPS) October 2013 - July 2015
CoWorx Staffing Services September 2005 - November 2012
Skills
Employee Engagement, Recruiting, Talent Acquisition, Employee Relations, Personnel Management, Onboarding, New Hire Orientations, Internet Recruiting, Applicant Tracking..., Workers Compensation, Succession Planning, Benefits Administration, College Recruiting, Employee Training, Temporary Placement, Temporary Staffing, Staffing Services, Human Resources, HRIS, FMLA, Contract Recruitment, Background Checks, Technical Recruiting, Hiring, Workforce Planning, HR Policies, Co-Employment
Education
Rutgers University-New Brunswick 1998 — 2003
Bachelor of Arts (B.A.), Labor and Industrial Relations
Strategic Products and Services (SPS) May 2015 - Present
ExtraTeam January 2014 - May 2015
Catapult Systems June 2013 - January 2014
Polycom March 2011 - June 2013
HEIT, Inc. September 2010 - March 2011
Simpler-Webb September 2006 - September 2010
C4 Solutions 2006 - 2006
IIS guy from way back 1996 - 2005
Vitale, caturano and company 2001 - 2003
Aquent June 1999 - March 2001
Skills
Lync, Microsoft Exchange, Lync Server 2010, Active Directory, Windows Server, DNS, Unified Communications, IIS
Education
Rochester Institute of Technology 1992 — 1996
Southampton 1989 — 1992
Strategic Products and Services (SPS) June 2013 - Present
Vantage Learning May 2012 - May 2013
Foundation Academy Charter, East Windsor Regional, Trenton and Ewing Public Schools January 2004 - May 2012
Worldcom, Allegiance Telecom, Shared Technologies, Fairchild, Intermedia, JWP, Centel Corp, RCA September 1990 - May 2003
Centel Corp September 1983 - September 1990
RCA September 1982 - September 1983
Skills
Marketing, Project Management, Account Management, Social Media, Social Media Marketing, Social Networking, Business Strategy, Salesforce.com, Marketing Communications, Facebook, CRM, Public Relations, Budgets, Customer Service, Business Development, Marketing Strategy, Management, Sales, Unified Communications, VoIP, Leadership, Sales Process, Telecommunications, Enterprise Software, Direct Sales, Selling, Training, Sales Management, Sales Operations, New Business Development, Strategic Partnerships, Cold Calling, Sales Presentations, SaaS, Product Marketing, Call Centers, Strategy, Lead Generation, Team Building, Contract Negotiation, Team Leadership, Networking, Start-ups, Vendor Management, Solution Selling, B2B, Managed Services, Professional Services, Channel Partners, Avaya
Education
Rider University 1982 — 1985
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General, 3.67
Rider University 1978 — 1982
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services, Dean's List
Rider University 2003 — 2004
Graduate Certification, Elementary Education and Teaching, 4.0
Rider University 1978 — 1982
Bachelor of Science (B.Sc.), Accounting and Business/Management, Dean's List
Strategic Products and Services (SPS) January 2013 - Present
College of Saint Elizabeth February 2009 - January 2013
College of Saint Elizabeth June 2003 - February 2009
Skills
Web Design, Higher Education, Team Leadership, Web Project Management, Public Speaking, Strategic Planning, Team Management, Staff Development, Public Relations, Social Media, Writing, HTML, CSS, SEO, Photoshop, Organizing, problem solving, Microsoft Office, Information Architecture, Teaching, Research, PowerPoint, Leadership, Leadership Development, Press Releases, Newsletters, Training, Project Management
Education
College of Saint Elizabeth 2010 — 2011
M.S., Management, 3.93
Susquehanna University 1998 — 2002
B.A., Mass Communication, English, Creative Writing
Ridge High School
Strategic Products and Services (SPS) August 2015 - Present
ExtraTeam December 2012 - Present
ExtraTeam December 2012 - August 2015
VOX Network Solutions July 2011 - December 2012
VOX Network Solutions August 2006 - July 2011
NetVersant August 2003 - August 2006
Skills
Lync Server 2013, Lync Server 2010, Lync, Unified Communications, Unified Messaging, Microsoft Exchange, Office 365, MCITP, Contact Centers, VoIP, Nortel Meridian, IP PBX, call centers for Lync, ACD, Switches, SIP, Telecommunications, Managed Services, Data Center, Microsoft Certified..., Hyper-V, Microsoft Certified..., Pre-sales, LAN-WAN, Infrastructure, Wireless, Routing, Telephony, CCNA, Microsoft Technologies
Education
Heald College 2003 — 2003
Associate of Science (A.S.), Networking Technology
Heald College 2001 — 2003
Associates Degree in Applied Science, Computer Technology
Strategic Products and Services (SPS) January 2004 - Present
Expanets July 2002 - January 2004
Avaya 2000 - July 2002
Lucent Technologies 1996 - 2000
AT&T 1991 - 1996
AT&T 1981 - 1991
Skills
Project Management, Avaya, Avaya IP Telephony, Budgets, Wireless, Unified Communications, CTI, Video Conferencing, Avaya Aura, VoIP, ACD, Avaya Communication..., SIP, IVR, Telephony, Telecommunications, Solution Selling, Managed Services, Avaya Technologies, IP, Cisco Technologies, Data Center
Education
Mercer County Community College 1972 — 1973
Cedar Lane Farms, L.P. February 2014 - Present
Strategic Products and Services (SPS) October 2013 - Present
State of Delaware November 2012 - Present
The Chad Spicer Foundation September 2012 - Present
Mountaire Farms November 2004 - July 2013
Town of Georgetown, DE May 2010 - May 2012
Children and Families First of Delaware January 2010 - March 2012
Town of Georgetown, DE May 2008 - May 2010
Info Systems August 2001 - November 2004
Avaya January 2000 - August 2001
Skills
Plannning, Program Management, Contract Negotiation, RFP, Disaster Recovery, Strategic Planning, Team Building, Emergency Management, Vendor Management, System Administration, Process Improvement, Project Planning, Leadership, Government, Change Management, Management, Telecommunications, Leadership Development, Business Analysis, Training, Data Center, Policy, Employee Relations, Project Management, Budgets, Customer Service, Account Management, Public Speaking, Software Documentation, Marketing, Visio, Executive Management, Nonprofits, Call Centers, Coaching, Troubleshooting, Microsoft Office, Operations Management, Public Policy, Fundraising, Legislation, Economic Development, Organizational..., Security, Analysis, Community Outreach, Politics
Education
Liberty University
University of Delaware
Camp-Land RV February 2015 - Present
US Tarp August 2014 - December 2014
Rite Aid Pharmacy July 2013 - July 2014
Sun Coast Packaging, Inc. November 2011 - July 2014
Seeking New Opportunities January 2011 - July 2014
Shoreline Mold & Engineering May 2010 - July 2014
DZ Atlantic February 2012 - April 2013
AT&T August 2009 - October 2009
Strategic Products and Services (SPS) March 1999 - August 2009
Skills
Consultative Selling, Management Consulting, Product Management, Sales Management, Customer Relations, Problem Solving, Customer Service, Marketing Strategy, Product Marketing, Strategic Planning, Competitive Analysis, Product Development, New Business Development, Public Speaking, Business Planning, Microsoft Office, Coaching, Telecommunications, Budgets, Project Management, Account Management, Project Planning, Sales, Contract Negotiation, Business Development, Cross-functional Team..., Leadership, Marketing, Team Building, Process Improvement, Strategy, B2B, Solution Selling, Healthcare, Sales Process, Training, Sales Operations, Customer Satisfaction, CRM, Direct Sales, Selling
Education
Kalamazoo Valley Community College
Associate's Degree, Business Management
Strategic Products and Services (SPS) August 2015 - Present
Strategic Products and Services April 2005 - August 2015
Phonextra 2005 - 2007
Pathmark Stores, Inc. August 1992 - February 2006
Arlington Machine & Tool 1999 - 2001
United Retail Service 1997 - 1998
Skills
Avaya, Telephony, Voice Mail, Call Center, VoIP, Video Conferencing, Telecommunications, ACD, Unified Communications, LAN-WAN, IP, Networking, IVR, Troubleshooting, Customer Service, Wireless, T1, Outlook, PABX, Microsoft Office
Education
Caldwell College 1994 — 1996
N/A, Education
Mary Help 1990 — 1994
PVHS 1990 — 1994
HS Diploma, College Prep
LORDI FILMS LLC July 2011 - Present
Strategic Products and Services (SPS) October 2000 - Present
Skills
Solution Selling, Managed Services, Channel, Account Management, Professional Services, SaaS, Salesforce.com, SIP Trunking, Sales Process
Education
Storm King School 1967 — 1970
Moravian College
Sociology
Strategic Products and Services (SPS) October 2014 - Present
TeleCommunications Systems, Inc December 2012 - September 2013
Rockwell Collins Inc. June 2012 - December 2012
1st Marine Expeditionary Forces February 2010 - June 2012
Hewlett Packard Enterprise Services March 2008 - January 2010
Naval Computer and Telecommunications Station NAB March 2006 - February 2008
USS Boxer LHD4 March 2003 - March 2006
Skills
Project Management, Team Leadership, Telecommunications, Microsoft Office, Tier I Tier II Customer..., Cisco Video..., Polycom Video..., Cisco IPVC Radvision..., COMSEC, Remedy Management..., Active Directory Support, VoIP, Windows System..., Cisco Technologies, Active Directory, Network Administration, Networking, Servers, Troubleshooting
Education
Park University 2010 — 2014
Bachelor's degree, Management Information Systems, General, 3.0
Grantham University 2003 — 2005
Associates of Science in Computer Software, Information Systems and Software, 3.0
Hawaii Pacific University 2000 — 2002
Associate's degree, Management, 3.4
Strategic Products and Services (SPS) November 2013 - Present
Strategic Products and Services (SPS) August 2010 - November 2013
Consultedge August 2008 - August 2010
Phonextra August 2006 - August 2008
Skills
ITIL Process..., ITIL v3 Foundations..., Operations Management, Service Desk Management, Managed Services, IT Service Management, Service Operations, Service Delivery, Support Services..., Service-now.com, IT Outsourcing, Avaya Aura, Microsoft Certified..., Incident Management, Problem Management, Change Management, CAB, Lean Six Sigma, Unified Communications, CompTIA Network+..., Help Desk Institute, Call Center, Network Monitoring Tools, NOC, Contact Center..., Reporting & Analysis, Business Strategy, Tactical Operations, SIP, Project Management, Avaya Communication..., Business Process...
Education
County College of Morris
Associate of Science (A.S.), Computer Science
E-Tek Institute
Computer Systems Networking and Telecommunications
Ramapo College of New Jersey
Project Management
Strategic Products and Services (SPS) February 2002 - Present
Avaya October 1997 - September 2001
Skills
Avaya, Telecommunications, Enterprise Software, Customer Satisfaction, Management, Networking
Education
County College of Morris 2001 — 2003
AS - Business Administration
University of South Carolina Upstate 1991 — 1993
Business Administration
Strategic Products and Services (SPS) June 2014 - Present
Strategic Products and Services (SPS) September 2012 - Present
Dynis LLC January 2012 - September 2012
JPMorgan Chase February 2011 - January 2012
Skills
Network Design, Network Engineering, Network Security, Programming, System Administration, Telecommunications, Electronics, Problem Solving, VoIP, QoS, Cisco Security, MPLS VPN, VPN, BGP, OSPF, JUNOS, ScreenOS, Cisco IOS, Cisco Routing &..., Juniper, C++, Perl Script, VRF, DHCP, Disaster Recovery, Distance Learning, Cisco Technologies, Firewalls, Troubleshooting, Networking
Education
Thomas Edison State College 2011 — 2013
Bachelor's of Science, Computer Science
PC Age-Edison 2009 — 2010
Internetwork Engineering Certificate, Information Systems & Networking
County College of Morris 2008 — 2009
Information Technology
RETIRED December 2013 - Present
Strategic Products and Services (SPS) February 2007 - January 2014
JAZ it Up February 2002 - January 2007
iJET Intelligent Risk Systems April 2001 - February 2002
AT&T / Lucent Technologies February 1984 - April 2001
Skills
Telecommunications, Avaya, Call Center, Unified Communications, Vendor Management, Solution Selling, Professional Services, Telephony, Management, Account Management
Education
County College of Morris 1992 — 1994
Associates, Liberal Arts
College of Saint Elizabeth
Psychology
Strategic Products and Services (SPS) October 2013 - Present
Carousel Industries February 2010 - October 2013
BrantTel Networks February 2008 - February 2010
Daycom Systems August 2005 - February 2008
TelePacific Communications February 2001 - August 2005
Skills
Telecommunications, Vendor Management, Telephony, PMP, PMO, Program Management, Project Delivery, Project Portfolio..., Project Management, Account Management
Education
San Diego State University-California State University 2000 — 2000
College of Extended Studies- Professional Certificate Program, E-Commerce and Marketing
San Diego State University-California State University
Bachelor's degree, Political Science and Government
Altria Sales & Distribution March 2011 - Present
NeXt IT January 2009 - March 2011
Strategic Products and Services (SPS) October 2006 - June 2008
Emerson Tool Company October 2005 - October 2006
Education
Central Michigan University 1993 — 1997
B.S., Economics
Strategic Products and Services (SPS) April 2013 - Present
Prysm, Inc. November 2011 - April 2013
ICS - Integrated Communication Systems February 2009 - November 2011
Cupertino Electric, Inc. June 2007 - January 2009
Spinitar 2006 - 2007
Avidex December 2004 - May 2006
DeVry University 2001 - 2004
Education
DeVry Institute of Technology 2001 — 2004
Bachelor of Science (B.S.), Electrical and Electronics Engineering
InfoComm
CTS - Design of Integrated AV Systems, CTS-D License # 2281133
Verizon Enterprise Solutions 2011 - Present
Strategic Products and Services (SPS) 2009 - 2011
Avaya 2006 - 2009
Avaya 2000 - 2006
Lucent Technologies 1991 - 1999
Skills
Unified Communications, Avaya, Managed Services, Telephony, SIP, VoIP, Contact Centers, IVR, Solution Selling, SIP Trunking, Channel, Unified Messaging, Professional Services, Telecommunications, IP, Direct Sales, SaaS, Call Center, MPLS, Wireless, Account Management, New Business Development, Contract Negotiation, Cross-functional Team..., Strategic Account..., Strategic Alliances, Enterprise Mobility, Business Development, Consultative Selling..., Cloud Computing, Software As A Service, Salesforce.com, Call Centers, Selling, Sales Operations, Management, Go-to-market Strategy, Competitive Analysis, Video Conferencing, Sales, Pre-sales, Strategic Partnerships, Data Center, ACD, CTI, WAN, Co-location, Business Alliances, Sales Process, Hosted Services
Education
Boston College
BA, Double Major: Mathematics and Computer Science
Strategic Products and Services (SPS) December 2013 - Present
The ALS Association 2008 - Present
Montblanc North America 2012 - December 2013
Advanced Health Media (AHM) 2012 - 2012
Universal Heart Health Society 2011 - 2012
Ramapo College of New Jersey 2008 - 2012
Skills
Customer Service, Creative Problem Solving, Teamwork, Entrepreneurship, Management, Marketing, Finance, Integrated Marketing, Marketing Research, Facebook, Social Networking, Social Media, Event Planning, Social Media Marketing, Time Management, Event Management, Marketing Communications, Market Research, Fundraising
Education
Ramapo College of New Jersey 2008 — 2012
Bachelor of Business Administration (BBA), Marketing
Scotch Plains Fanwood High School 2005 — 2008
Bachelor of Business Administration (BBA), Marketing
Strategic Products and Services (SPS) December 2010 - Present
Strategic Products and Services (SPS) 2007 - December 2010
The Network, Inc 2004 - 2007
Ace INA 2001 - 2004
ProAct Technologies 1998 - 2001
Olan Mills 1993 - 1998
Skills
Call Center, Telecommunications, CTI, Avaya, VoIP, Contact Centers, Vendor Management, Project Management, Cross-functional Team..., Team Leadership, IVR, Call Centers, Workforce Management, Data Center, Switches, Management, IT Management, Telephony, Integration, Unified Communications, Professional Services, Managed Services, SaaS, Cloud Computing, Enterprise Software, Solution Selling
Education
Covenant College
BS, Organizational Management
Strategic Products and Services (SPS) July 2015 - Present
IT Consultant Self Employed October 2014 - July 2015
Yorktel May 2014 - September 2014
Insight Global February 2014 - April 2014
ActiveHealth Management July 2013 - January 2014
ActiveHealth Management July 2007 - January 2014
NJIT Online May 2005 - June 2007
Allerton Associates for Verizon April 2000 - April 2005
Modis October 1999 - January 2001
Modis / Zeitech May 1995 - October 1999
Skills
SDLC, Healthcare Information..., Process Improvement, Integration, MS Project, SharePoint, Project Management, Software Documentation, Disaster Recovery, Budgets, Governance, IT Management, Business Process..., Databases, Program Management, Quality Assurance, Business Intelligence, CRM, Business Process, Testing, Management, PMO, Business Analysis, Enterprise Software, Data Center, Information Technology, Software Development, Analysis, Telecommunications, Leadership, Visio, Vendor Management, Solution Architecture, IT Strategy, Training, Software Project..., Risk Management, Access, PMP, Security, Microsoft Project
Education
Montclair State University 1976 — 1981
BA, Speech and Theater; Broadcasting
Chubb Institute for Computer Technology 1982 — 1984
Certificate, Problem analysis, program design, data analysis & management programming techniques
Bergen Community College 1972 — 1974
A.A. Liberal Arts, Liberal Arts and Sciences, General Studies and Humanities
Bergen Catholic High School 1969 — 1972
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Accident Fund Holdings, Inc. March 2013 - Present
The Lick Family Foundation (501-c3) December 2010 - Present
Accident Fund Holdings, Inc. July 2009 - March 2013
The Lick Family Foundation (501-c3) January 2003 - December 2010
Gracon Services, Inc. March 2007 - July 2009
Strategic Products and Services (SPS) February 2005 - March 2007
City of Wixom 2000 - 2003
eHobbies 1999 - 2000
Munzel Engineering 1996 - 1999
Fox's Jewelers 1989 - 1995
Skills
Strategy, Strategic Planning, Management, Business Planning, Marketing, Strategic Partnerships, Account Management, Team Building, Insurance, New Business Development, Sales Process, Budgets, Business Development, Team Leadership, Marketing Strategy, Program Management, Leadership, Training, Public Speaking, Marketing Communications, Cross-functional Team..., Social Media Marketing, Project Management, Business Strategy, Consulting, Strategic Thinking, Networking, Telecommunications, Small Business, Time Management, Analytics, Contract Negotiation, Process Improvement, Start-ups, Adobe Creative Suite, Vendor Management, Entrepreneurship, Integrated Marketing, Market Research, Product Management, Sales Operations, Collaboration, Market Intelligence, Competitive Analysis, Competitive Intelligence, Scorecard Management, Business Analysis, Business Intelligence, Strategic Communications, Sales
Education
Michigan State University - The Eli Broad Graduate School of Management 2008 — 2010
MBA, Strategic Planning and Marketing
Michigan State University 1994 — 1998
BAS, Communication
Western Michigan University 1992 — 1993
~ transfer, Business/Corporate Communications
Okemos High School 1989 — 1992
Diploma, Architecture
KeyMark, Inc./DCA, Inc. May 2009 - July 2015
DCA, Inc. May 2013 - December 2013
SPS September 2007 - April 2009
Strategic Products and Services (SPS) September 2004 - December 2007
ScanSource (formerly Outsourcing Unlimited, Inc.) February 1998 - August 2004
K! Talents Unlimited January 1990 - December 1997
AT&T June 1978 - August 1985
Skills
Account Management, Managed Services, Document Management, PMP, Management, SharePoint, Project Management, Solution Selling, Enterprise Software, Document Imaging, Telecommunications, Integration, Document Capture, Professional Services, Business Process, Business Development, Outsourcing, Information Management, Business Process Design, OCR, Security, Training, Enterprise Content..., Content Management, SaaS, Business Analysis, Product Marketing, Pre-sales, Scanners, Salesforce.com, Cloud Computing, Mobile Devices, Image Capture, Business Intelligence, CRM, Vendor Management, Unified Communications, Consulting
Education
Saint Joseph's University 1981 — 1983
Business and Marketing
Bowie High School
University of Delaware
Bachelor of Science, Business in Textiles and Industry
Strategic Products and Services (SPS) September 1998 - Present
Unicent March 1998 - September 1998
Dictaphone August 1990 - March 1998
Skills
MCSE, NICE Call Recording, Servers, Microsoft Exchange, Networking, Microsoft Certified..., Troubleshooting, VMware, Disaster Recovery, Telephony, Cisco Technologies, Professional Services, TCP/IP, VoIP, Operating Systems, Enterprise Software, Virtualization
Education
Control Data Institute 1980 — 1981
Electronics and main frame computer repairs
Lorain County Community College 1979 — 1981
Computer Science
Grape + Bean Inc. July 2007 - Present
Excelerate Partners September 2006 - January 2008
School of Management, George Mason University January 2006 - December 2006
Strategic Products and Services (SPS) May 2005 - December 2005
Rocklands December 2002 - May 2004
FAZ (San Francisco) December 1999 - August 2002
Skills
Strategic Planning, Sales, Marketing, Project Management, Management, Business Analysis, Leadership, Product Development
Education
George Mason University - School of Business 2004 — 2006
MBA, Marketing, Quality Process Management
San Francisco State University, College of Business 2000 — 2002
BS, Business Administration, Business Analysis & Finance
LifeSize Communications a Division of Logitech January 2013 - Present
ScanSource Communications July 2010 - January 2013
Data-Com Telecommunications 2009 - 2010
Star2Star 2008 - 2009
PhoneXtra / SPS 2007 - July 2008
Strategic Products and Services (SPS) 2003 - July 2008
Lucent 1988 - 2003
Skills
IP, Contract Negotiation, Business Development, Channel, Management, Mobile Devices, Networking, RFP, SIP, Sales, Sales Management, Sales Operations, Solution Selling, Strategic Planning, Telephony, Telecommunications, Unified Communications, Video Conferencing, VoIP, Avaya, Leadership
Education
Kean University 1980 — 1985
Strategic Products and Services (SPS) May 2013 - Present
Avaya October 2002 - September 2012
Avaya October 2000 - October 2002
Skills
Program Management, Project Management, Telecommunications, Team Leadership, Training, Risk Management, Customer Satisfaction, Communication Skills, Network Installation, Problem Solving, Collaborative Problem..., Customer Support, Supervisory Experience, Leadership, Contact Centers, Wireless, Vendor Management, Management, IVR, Software Documentation, PMO, Strategic Planning, SharePoint, Cross-functional Team..., Integration, Unified Communications
Education
Kansas State University 1975 — 1977
Promedia Technology Services November 2013 - October 2014
Cisco Systems April 2011 - November 2013
Strategic Products and Services (SPS) January 2007 - March 2011
Consultedge Inc January 2007 - August 2010
Cybera July 2005 - January 2007
Borders November 1999 - December 2004
Skills
Cisco Technologies, VPN, Data Center, OSPF, CCNA, MPLS, LAN-WAN, VoIP, BGP, Cisco Certified, System Administration, SIP, Networking, IPSec, Juniper, Avaya, CCNP, RIP, Frame Relay, Microsoft Certified..., CompTIA Network+, Routing, QoS, Troubleshooting, Cisco Wireless, TACACS+, Aruba Wireless, Juniper Technologies, Avaya Technologies, CCIE
Education
Middle Tennessee State University
Strategic Products and Services (SPS) August 2010 - Present
Consultedge Inc. September 2009 - August 2010
Avaya October 1997 - September 2009
Hofstra University January 1988 - October 1997
Skills
VoIP, Unified Communications, SIP, Telephony, Sales, Contact Centers, Cisco Technologies, IVR, Telecommunications, Avaya, Consulting, IP, Managed Services, Solution Selling, Networking, Unified Messaging, Vendor Management, Integration
Education
Hofstra University 1990 — 1997
Bachelor of Business Administration, Business Computer Information Systems
Strategic Products and Services (SPS) January 2013 - Present
Carousel Industries September 2010 - January 2013
Verizon Business July 2003 - August 2010
SBC January 2001 - July 2003
SBC December 1999 - January 2001
Skills
Unified Communications, VoIP, Network Security, Virtualization, Visual Communication, Routing, LAN Switching, WAN, Wireless Networking, Call Center, Storage, Power & Cooling, Disaster Recovery, Collaboration Solutions, Infrastructure Planning, Network Architecture, Infrastructure, Call Centers, SIP, Video Conferencing, Telecommunications, Avaya, Managed Services, Cisco Technologies, Switches, Avaya Technologies
Education
California State University-Fullerton 1994 — 1999
Bachelor of Arts, Criminal Justice
Universidad Autónoma de Guadalajara 1997 — 1997
Spanish
Lake Trust Credit Union May 2015 - Present
Lake Trust Credit Union March 2013 - May 2015
eTribeca April 2012 - March 2013
Case CU 2011 - 2013
Strategic Products and Services (SPS) September 2009 - March 2012
Strategic Products and Services 2004 - March 2012
Candle Corporation December 2002 - September 2003
Swan International 1999 - 2002
Tivoli March 1996 - August 1999
Tivoli Systems 1996 - 1999
Skills
Cloud Computing, Enterprise Software, Unified Communications, Integration, SaaS, Solution Architecture, Enterprise Architecture, Wireless Networking, WAN, Network Security, Data Center, Security, TCP/IP, Messaging, Professional Services, Direct Sales, Telecommunications, Disaster Recovery, VMware Infrastructure, Microsoft Technologies, Cisco Technologies, Go-to-market Strategy, Microsoft Infrastructure, Cisco Switches
Education
Michigan State University - The Eli Broad Graduate School of Management 1980 — 1981
MBA, Marketing, Finance
Michigan State University 1975 — 1979
BA, General Business
Strategic Products and Services (SPS) May 2013 - Present
Garnett Sign Studio May 2004 - January 2013
Skills
Salesforce, ACT, Excel,..., Turkish Fluency, MS Office, Microsoft Office, Project Management, Strategic Planning, Budgets, Customer Service, Account Management, Team Building, Photoshop, Microsoft Excel, Product Development, Event Planning, Microsoft Word, Adobe Creative Suite, AutoCAD, Retail, Adobe Acrobat, InDesign, Business Planning, Illustrator, Graphic Design, Forecasting
Education
San Francisco State University 2009 — 2012
College of Extended Learning, Project Management Institute, Project Management
California State University-Chico 1996 — 2000
BS, Business Marketing
Strategic Products and Services (SPS) December 2009 - June 2013
Spenser Communications January 2001 - December 2009
SBC November 1999 - November 2000
Lucent Technologies January 1993 - November 1999
AT&T September 1988 - January 1993
Skills
Sales Operations, Unified Communications, Solution Selling, VoIP, Avaya, Managed Services, Telephony, Account Management, Direct Sales, Telecommunications, Channel, SIP, Call Centers, Wireless, Professional Services, SIP Trunking, SaaS, MPLS, IP, Data Center, Video Conferencing, Selling, Salesforce.com, Cloud Computing, Go-to-market Strategy
Education
Los Angeles Valley College
Business Administration-Political Science
Strategic Products and Services (SPS) April 2015 - Present
Comcast April 2012 - February 2015
Ceridian LifeWorks January 2000 - April 2012
Ceridian LifeWorks September 1997 - January 2000
Sunoco 1996 - 1997
Sunoco 1994 - 1995
Sunoco 1992 - 1995
Skills
Call Centers, Contact Centers, Call Center, Business Operations, Call Center Architecture, Telecommunications, VoIP, Project Management, Process Improvement, Vendor Management, Unified Communications, Change Management, Workforce Management, ACD, Telephony, Disaster Recovery, Troubleshooting, Integration, Networking, Program Management, Management, Leadership, Strategy, Training, Team Building, Consulting
Education
Saint Joseph's University 1974 — 1980
BS, Business Management
Avaya September 2010 - Present
Strategic Products and Services (SPS) June 2009 - August 2010
Avaya October 2000 - April 2009
Bell Labs Lucent Technologies October 1996 - October 2000
AT&T February 1984 - September 1996
Skills
Unified Communications, CRM, Professional Services, Management, Sales Operations, Managed Services, Avaya, Direct Sales, IP, Leadership
Education
Manhattan College 1979 — 1983
BSBA, Economics/Finance
Strategic Products and Services (SPS) January 2014 - Present
Cisco July 2005 - Present
Cisco Systems 2005 - 2012
Avaya 1991 - 2005
Skills
Unified Communications, Cisco Technologies, Cloud Computing, Managed Services, Data Center, Solution Selling, VoIP, Telecommunications, SaaS, Professional Services, WAN, Virtualization, Channel Partners, SIP, Network Security, MPLS, Contact Centers, IP, Avaya, Network Design, Wireless, Go-to-market Strategy, Routing, Enterprise Software, Ethernet, Switches, Network Architecture, Wireless Networking, Video Conferencing, Security, Telephony
Education
Oakland University 1985 — 1987
SBS/Provieallc October 2014 - Present
Strategic Products and Services (SPS) October 2014 - Present
Lavanderia Inc. September 2008 - October 2014
Rent-A-Center 2003 - 2008
Opus Digital Inc December 2002 - December 2003
VideoServer Inc./ Ezenia Inc September 1996 - November 2002
PictureTel Corporation July 1989 - December 1996
Information Resources Inc September 1984 - July 1989
Interactive Data Corporation September 1978 - September 1984
Bay Bank Middlesex NA May 1977 - September 1978
Skills
Microsoft Office, Customer Service, Telecommunications, Technical Support, VoIP, Video Conferencing, Cloud Computing, IP, Unified Communications, Wireless, Solution Selling, Integration, Cisco Technologies, Managed Services, Networking, SIP, Switches, Telephony, Product Management, Enterprise Software, Professional Services, LAN-WAN, Hardware, Troubleshooting, TCP/IP, Mobile Devices, Data Center, WAN, Account Management, Ethernet, Call Centers, Product Marketing, Telepresence, Project Management, Testing, Operating Systems, Microsoft Excel, Network Engineering, Servers, Training, Customer Satisfaction, Service Delivery, Network Administration, VPN, Salesforce.com
Education
Pinnacle Training School 2001 — 2001
Certificate Microsoft Certified Professional Windows/NT, Administration, Workstation, Server, TCP/IP/ IIS, Pass
PictureTel University 1994 — 1995
Certificate in Video Engineering, VideoConferencing, A
SCO UNIX School Reston, Virginia 1992 — 1994
Certificates, Sco Unix System Administration, TCP/IP, Server, Workstation, A
Sylvania Technical School 1981 — 1982
Certificate in Micro Electronic Engineering, Voice and data communications and micro electronic engineering, A
Bunker Hill Community College 1976 — 1978
Associate's degree, Business Administration and Management, General, B
Everett High School 1973 — 1976
High School Diplomma, College Academics, B
Strategic Products and Services (SPS) March 2004 - Present
Rockware, Inc. January 2000 - January 2002
Skills
Solution Selling, Unified Communications, Direct Sales, Cloud Computing, Sales, Telecommunications, VoIP, Managed Services, Management, Leadership, Account Management, Telephony, Sales Process, SaaS, Salesforce.com
Education
East Carolina University 1992 — 1996
BS, Geology
Oakton High school
Cisco August 2014 - Present
Strategic Products and Services (SPS) December 2012 - August 2014
Mitel May 2009 - December 2012
Siemens Enterprise Communications January 2009 - May 2009
Mitel May 2003 - January 2009
Expanets January 1999 - May 2003
American Communication Systems July 1997 - January 1999
ATI Communications May 1993 - July 1997
Skills
SIP, VoIP, Telecommunications, Call Center, QoS, TCP/IP, Unified Communications, Telephony, ACD, SIP Trunking, Managed Services, Voice Mail, IVR, TDM, Cloud Applications, Channel Sales, Sales Operations, Public Speaking, Carrier Relationships, Cross-functional Team..., Collaboration Solutions, MPLS, Network Architecture, Virtualization, IaaS, UCaaS, SaaS, Broadband, Mobile Applications, Business Strategy, Strategic Planning, Innovation, Channel Partners, LAN-WAN, IP, Call Centers, Cloud Computing, Integration, Avaya, Unified Messaging, Solution Selling, Wireless, Hosted Services, Co-location, Networking, CRM, Ethernet, WAN, IP PBX, CTI
Education
Penn State 1990 — 1994
Bishop Kenrick 1989 — 1990
LaSalle 1986 — 1988
Strategic Products and Services (SPS) March 2014 - Present
Technician Professionals January 2006 - March 2014
Skills
Cloud Computing, VMware, Virtualization, Security, Enterprise Architecture, Network Administration, Disaster Recovery, VMware Infrastructure, Cisco Technologies, Active Directory, Enterprise Software, Network Security, Data Center, Linux, Servers, Integration, Windows Server, CISSP, Information Security
Education
Penn State University
Information Science Technology
West Side Vo-Tech
Electronics
Strategic Products and Services (SPS) March 2014 - Present
AVI-SPL November 2009 - January 2014
BT September 1998 - November 2009
Skills
Managed Services, Solution Selling, Audio Conferencing, Enterprise Software, Sales Management, Networking, MPLS, Account Management, Video Conferencing, Data Center, Cloud Computing, Telepresence, Wireless, Business Development, Sales Presentations, Contract Negotiation, Telephony, Unified Communications, Call Center, Strategic Partnerships, Sales Operations, Cisco Technologies, Salesforce.com, Customer Satisfaction, Vendor Management, SaaS, Sales, Telecommunications, Product Management, Key Account Management, SIP, Channel, Management, Product Marketing, Go-to-market Strategy, Selling, Pre-sales, Professional Services, WAN, VoIP, Channel Partners, Direct Sales, Integration, Sales Process, Team Leadership, Tandberg, Customer Service, IP, New Business Development, CRM
Education
Rowan University 1981 — 1986
Bachelor's degree, Communications-Advertising
Rowan University
Bachelor's degree
EY September 2015 - Present
Unisys January 2015 - August 2015
Moody's Corporation July 2014 - January 2015
Strategic Products and Services (SPS) September 2013 - July 2014
Monsanto Consultant January 2013 - June 2013
Redcatsusa December 2007 - January 2013
Redcats December 2007 - January 2013
Redcats December 2007 - January 2013
Redcats December 2007 - January 2013
Real Life Technical Solutions July 2006 - November 2007
Skills
Change Management, BMC Remedy Administrator, ITIL, Security+, Service Excellence, conversational French, written Spanish, Spanish, Process Improvement, Service Quality, Project Management, French, BMC Remedy, Networking, Microsoft Office, Access, Budgets, Cross-functional Team..., Customer Service, Vendor Management, SharePoint, E-commerce, Active Directory, Management, Leadership, Software Documentation, Retail, Microsoft Exchange, Microsoft SQL Server, Troubleshooting, Databases, Disaster Recovery, Data Center, Windows, Business Analysis, Windows Server, Information Technology, Team Leadership, MS Project, Endeca, Network Administration, Omniture, Visio
Education
St. Joseph's College 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems, A
Cazenovia school
Georgia Perimeter College
Strategic Products and Services (SPS) August 2012 - Present
Strategic Products and Services (SPS) December 2010 - August 2012
Family Dollar February 2008 - April 2010
Family Dollar 2001 - 2009
Family Dollar Stores Inc December 2001 - February 2008
United States Air Force 1997 - 2001
3rd Combat Communications Group 1984 - 1994
Skills
Vendor Management, VoIP, Software Project..., Cisco Technologies, Telecommunications, Data Center, Troubleshooting, Wireless, LAN-WAN, Technical Support, Computer Network..., Disaster Recovery, Call Centers, Managed Services, Unified Communications, Security, System Deployment, Virtualization, WAN, Telephony
Education
Community College of the Air Force 1990 — 2010
Strategic Products and Services (SPS) March 2015 - Present
Regus July 2014 - February 2015
Regus June 2014 - February 2015
Regus Network Group February 1992 - February 2015
The Regus Group 1992 - February 2015
Regus/HQ Business Centers 1992 - July 2012
Hilti February 1984 - June 1991
Hilti February 1984 - June 1991
Skills
Video Conferencing, Sales Management, New Business Development, Account Management, Solution Selling, Sales Process, Direct Sales, Business Development, Selling, Team Building, Management, Contract Negotiation, B2B, Customer Satisfaction, Telecommunications, Salesforce.com, Customer Retention, Strategic Partnerships, Sales Operations, P&L Management, Lead Generation, Sales Presentations, CRM, Operations Management, International Sales, Negotiation, Strategy, Sales, Key Account Management, Start-ups, Channel Partners, Cold Calling, Business Strategy, Managed Services, Competitive Analysis, P&L
Education
Georgia Southern University 1977 — 1981
B.S. in Communications Arts, Public Relations/Marketing
Strategic Products and Services (SPS) August 2010 - Present
Skills
Avaya, Active Directory, VMware, VoIP, Data Center, Disaster Recovery, ITIL, Unified Messaging, SIP, Cisco Technologies, Telephony
Education
Kean University 1984 — 1989
B.S., Computer Science/Mathematics
Strategic Products and Services (SPS) February 2013 - Present
Strategic Products and Services (SPS) 2010 - 2011
Strategic Products and Services (SPS) 2010 - 2011
Avaya 2007 - August 2010
Consultedge February 2007 - May 2009
Expanets 1999 - 2004
Bell Labs Lucent Technologies 1996 - 2000
Nicom Technologies, Inc. 1994 - 1997
Education
Fashion Institute of Technology 1990 — 1994
Strategic Products and Services (SPS) December 2014 - Present
Independent May 2014 - November 2014
CSC February 2013 - May 2014
CSC May 1988 - October 2012
Skills
XML, Software Development, Requirements Analysis, Microsoft SQL Server, Software Engineering, C#, MySQL, XSLT, Configuration Management, Software Design, Software Documentation, Database Design, Databases, SharePoint, Software Build, PHP, ServiceNow, Software Testing, HTML, CSS, AJAX, JavaScript
Education
Rutgers University-New Brunswick 1978 — 1984
BA, Music, Art, Psychology
The Johns Hopkins University
MS, Computer Science
University of Maryland University College
BS, Computer Science
SPS Vice President of Sales, ServicesStrategic Products and Services
Strategic Products and Services (SPS) 2012 - 2013
Skills
Sales, Sales Management, Sales Operations, Managed Services, Channel, Cloud-based, Marketing Strategy, Annuity Sales
Education
Le Moyne College
State University of New York at Albany
Strategic Products and Services (SPS) July 2010 - Present
Arista Payroll Solutions July 2009 - July 2010
Telserv, LLC September 2008 - July 2009
Shared Technologies 2006 - 2008
NextiraOne, LLC - Williams Communications Solutions - Nortel 1990 - 2005
Skills
Unified Communications, Telecommunications, Telephony, Business Development
Education
Florida State University 1986 — 1990
BS, Social Science
Strategic Products and Services (SPS) June 2010 - Present
Warner Chilcott March 2006 - June 2010
Home Depot, Inc September 1999 - March 2008
Schering-Plough Pharmaceuticals November 2005 - March 2006
Wellington Computer, Inc September 2003 - May 2004
Stainsafe, Inc June 2001 - June 2002
Novartis 2001 - 2002
Skills
Blackberry Enterprise..., Troubleshooting, Active Directory, Computer Hardware, Windows Server 2003, Servers, Printers, VMware, Data Center, Lotus Notes, System Administration, Windows, Windows Server, VoIP, VPN, Customer Service, Network Administration, SharePoint, Documentation, Cisco, Operating Systems, Routers, SQL, Databases, ITIL, SQL Server, Security, Problem Solving, Integration, Access, Switches, XP, Microsoft Office, HTML, Laptops, Excel, Visio, Customer Relations, Virtualization, Windows 7, Vendor Relations, Disaster Recovery, DNS, Outlook, Software Installation, Purchasing, Windows Server 2008, Word, Deployment, Visual Basic
Education
Palm Beach Community College 2001 — 2001
Cardinal Newman High School 1996 — 1999
honors, the computer service
Computer Education
Strategic Products and Services (SPS) June 2003 - Present
Skills
Avaya, Managed Services, Solution Selling, IP, Call Centers, Professional Services, VoIP, Unified Communications, Telecommunications, Telephony, SIP, VMware, Microsoft Lync/SFB, ITIL v3 Foundations...
Education
Pace University 1991 — 1995
BBA, Marketing and Management
Strategic Products and Services (SPS) July 2012 - Present
Strategic Products and Services (SPS) August 2010 - June 2012
Consultedge October 2008 - July 2010
Education
Boston University 2004 — 2008
Bachelor of Science, Computer System Engineering
Strategic Products and Services (SPS) August 2010 - Present
Consultedge, Inc. January 2003 - September 2010
Avaya 2001 - 2003
Lucent Technologies 1997 - 2001
AT&T 1984 - 1998
Skills
PMP since 1994, Low Voltage Electrical..., Avaya, Telephony, VoIP, Telecommunications, Managed Services, SIP, Call Centers, Contact Centers, Unified Communications, IVR, IP, Cisco Technologies, T1, LAN-WAN, Professional Services, MPLS, Wireless, Data Center
Education
Central Piedmont Community College
Charlotte College
Associate's degree, Business Admin.
Strategic Products and Services (SPS) May 2009 - Present
Interactive Ideas, LLC April 2005 - May 2009
Expedite VCS April 2005 - January 2007
Bank of America & Northfork Bank April 2002 - April 2005
Skills
Unified Communications, Video, Video Conferencing, Channel Partners, Solution Selling, Collaboration Solutions, International Sales, Business Networking, New Business Development, Key Account Management, Sales Process, IT Strategy, Cisco Technologies, Microsoft Technologies, Polycom Video..., LifeSize Video..., Avaya IP Telephony, Strategic Partnerships, Networking, Cloud Computing, Managed Services
Education
Pace University-New York
Strategic Products and Services (SPS) June 2014 - Present
Wyndham Worldwide January 2006 - December 2013
Cendant December 1997 - January 2006
Dr. David Feldman 1996 - December 1997
Summit National Bank 1994 - 1996
Skills
Auditing, Property Management..., Management, Hotels, Financial Reporting, Accounts Receivable, Revenue Analysis, Hospitality, Hospitality Industry, Financial Analysis, Training, Yield Management, Outlook, Time Management, Accounting, Customer Service, Internal Controls, Operations Management, Customer Satisfaction, Pre-opening, Tourism, Microsoft Office, Variance Analysis, Income Statement, Restaurants, Banquets, Salesforce.com, P&L, Finance, Account Reconciliation, Opera, Concur, Supervisory Experience, Financial Audits, Financial Accounting, Employee Training, Microsoft Excel, Navision, DNB, Microsoft Dynamics NAV
Education
Ashworth College
Accounting
County College of Morris
Business Administration and Management, General
MCHS
Egnyte April 2014 - Present
Strategic Products and Services (SPS) January 2013 - April 2014
Conversion Services International, Inc. 2011 - 2013
Qwest Communications 2009 - 2010
Ciber 2002 - 2009
Lanier Worldwide 1992 - 2001
Skills
Managed Services, Solution Selling, Unified Communications, Leadership, Professional Services, Cloud Computing, Data Center, Sales, Selling, SaaS, Account Management, Integration, Cross-functional Team..., Salesforce.com, Telecommunications, Vendor Management, Program Management, Sales Management, Project Management, Team Leadership, Direct Sales, IT Strategy, Strategic Planning, Enterprise Software, Strategy, Management, ITIL, Strategic Partnerships, New Business Development, Outsourcing, VoIP, Sales Process, CRM
Education
East Stroudsburg University of Pennsylvania 1984 — 1988
Strategic Products and Services (SPS) 2010 - Present
Spenser Communications October 1993 - January 2010
Skills
Telecommunications, Avaya, Wireless, Cisco Technologies, IP, VoIP, SIP, Telephony, Data Center, Call Center, Unified Communications, Switches, Managed Services, Avaya Technologies
Education
Golden Gate University 1991 — 1992
Certificate, Telecommunications Management
University of New Orleans 1978 — 1984
BGS, General Studies
Strategic Products and Services (SPS) July 2001 - Present
Avaya September 1978 - July 2001
Skills
Unified Communications, Telecommunications, Avaya, Project Management, VoIP, Vendor Management, Managed Services, Call Centers, SIP, Video Conferencing, IP, Contact Centers, IVR, Telephony, Wireless, ACD, LAN-WAN, Solution Selling, Avaya Technologies
Education
Grand Rapids Community College 1974 — 1976
Bus Admin
Strategic Products and Services (SPS) March 2010 - Present
Citizens Financial Group February 2004 - August 2009
Charter One Bank March 2004 - February 2005
Norstan Communications December 1999 - March 2004
Skills
Call Logging, Call Center, Call Accounting, Telephony, Avaya, ACD, Telecommunications, VoIP, Unified Communications, Troubleshooting, Cisco Technologies, SIP, Call Centers, Networking, IP, LAN-WAN, Wireless, Switches, T1, SaaS, Routers, Voice Mail, Contact Centers, Project Management, Vendor Management, Integration, Customer Experience, Customer Satisfaction, Visio, CTI, Managed Services, IVR, Video Conferencing, MPLS, Avaya Technologies, Technical Support
Education
Lakeland Community College 1993 — 1993
Associates of Applied Sciences, Criminal Justice
Baldwin Wallace University 1980 — 1985
BA, Political Science
Strategic Products and Services (SPS) October 2014 - Present
Avaya February 2011 - October 2014
Citytwist 2010 - 2010
NuVox 2007 - 2008
Skills
Call Center, Telecommunications, Unified Communications, Avaya, Account Management, VoIP, SIP, Channel, Customer Relations, Solution Selling, Sales Management, Consultative Selling, PBX, Telephony, IP, Managed Services, Hosted Services, LAN/WAN, Cloud Computing, Selling, Contract Negotiation, SIP Trunking, Co-location, Networking, Contact Centers, Video Conferencing, MPLS, Professional Services, Lead Generation, New Business Development, Call Centers, Wireless, Sales Operations, Sales, Customer Service, Avaya IP Telephony, Ethernet, Data Center, Customer Retention, Customer Satisfaction, PRI, LAN-WAN, Direct Sales, IVR, H.323, Network Design, T1, Unified Messaging
Education
Florida Atlantic University
Strategic Products and Services (SPS) September 2015 - Present
Avaya April 2013 - Present
Avaya January 2011 - March 2013
Skills
Unified Communications, IP, Managed Services, Sales, Solution Selling, Strategic Planning, Telecommunications, Video Conferencing, VoIP, Channel Partners, Direct Sales, Professional Services, Leadership, Account Management, Management
Education
Ball State University 2009 — 2010
Master of Science, Information and Communication Sciences
Ball State University 2005 — 2009
Bachelor of Arts, Telecommunications
Strategic Products and Services (SPS)
Skills
Management, Account Management, Sales, Microsoft Office, Microsoft Excel, Salesforce.com, Call Centers, Microsoft Word, Customer Service, Process Improvement, Credit Analysis, Accounts Receivable, Project Management, Systems Analysis
Education
Raritan Valley Community College
Strategic Products and Services (SPS) August 2013 - Present
Strategic Products and Services (SPS) April 2005 - Present
GEE! Communications March 2000 - April 2005
MetrolineDirect 1997 - 2000
MCS Engineering 1992 - 1997
Skills
Avaya, Professional Services, Managed Services, VoIP, Call Center, Telecommunications, Unified Communications, Management, Data Center, Service Delivery, Integration, IP, Solution Selling, Vendor Management, Cisco Technologies, Wireless, Telephony, IVR, Call Centers, WAN, SIP, Cloud Computing, Network Design, Salesforce.com, Security, Strategic Partnerships, LAN-WAN, PMP, Troubleshooting, Strategy, Virtualization, Enterprise Software, Networking, Windows Server, Video Conferencing, Pre-sales, Account Management, MPLS, Cross-functional Team..., Contact Centers, Active Directory, ITIL, Network Engineering, Product Management, Business Development, Direct Sales, Disaster Recovery, SaaS, Workforce Management, Program Management
Education
Michigan State University 1987 — 1991
Bachelor of Science (B.S.), Civil Engineering
Strategic Products and Services (SPS) June 2014 - Present
Quicken Loans May 2012 - March 2014
Kent State University August 2011 - June 2012
Borders May 2010 - August 2011
Wyle Information Systems May 2007 - May 2010
Parthemer Communications January 1990 - May 2007
Siemens AG Telecommunications Division 1985 - 1990
Skills
Unified Communications, Unified Messaging, VoIP, Call Center Development, Avaya, Nortel, Siemens HiPath, Siemens OpenScape, Modular Messaging, CTI, NEC, NICE Call Recording, CallCopy Recorders, Genesys, IVR, Asterisk, Mitel, CMS, NOC Monitoring, TSAPI, TAPI, Integration, Avaya Aura, Avaya Communication..., Avaya AES, Avaya IP Telephony, Avaya Site..., SIP, SIP Trunking, Session Management, Session Border..., E911, LDAP, Active Directory, SES, Telecommunications..., Windows Server, Linux Server, Dialers, Aspect ACD, ACD, QoS, Paging, System Design, Systems Engineering, Firewalls, VPN, Juniper, TDM, Technical Support
Education
OEM Certification 1985 — 2010
Certification, Avaya, Nortel, Siemens, VoIP SIP
University of Toledo 1982 — 1985
Electronics and Communications Engineering
Bowling Green State University 1980 — 1982
NA, Electrical, Electronics and Communications Engineering
Strategic Products and Services (SPS) March 2009 - Present
Skills
Avaya
Education
Saint Joseph's University
Bachelor's degree, International Relations
Fusion Connect, LLC. January 2009 - Present
Strategic Products and Services (SPS) September 2005 - October 2008
WorldCom January 1988 - April 2005
ITT Communications 1983 - 1988
Education
Stevens Institute of Technology 1999 — 2001
Master's Degree, Telecommunications Engineering
City University of New York-Hunter College 1986 — 1993
Master's Degree, Art History, Criticism and Conservation
Montclair State University 1976 — 1982
Bachelor's Degree, Accounting and Business/Management
Strategic Products and Services (SPS) 2002 - Present
Oracle 2000 - 2002
Bell Labs Lucent Technologies 1981 - 2000
Skills
Solution Selling, Unified Communications, VoIP, Account Management, Avaya, Managed Services, Direct Sales, Call Centers, Telephony, Video Conferencing, Telecommunications, Channel Partners, SIP Trunking, SIP, Professional Services, Avaya Technologies
Education
Rutgers, The State University of New Jersey-Newark 1978 — 1982
MBA, Marketing
Upsala College 1972 — 1976
AB, Major-History Minor-Business
Allergan March 2015 - Present
Allergan, formerly Actavis plc January 2013 - March 2015
Merck June 2012 - January 2013
Strategic Products and Services (SPS) April 2011 - May 2012
Bohler Engineering December 2005 - April 2011
Skills
Accounting, Accounts Payable, Accounts Receivable, General Ledger, Account Reconciliation, Variance Analysis, Fixed Asset Management, Balance Sheet, Accruals, Journal Entries, QuickBooks, Microsoft Excel, SAP BPC, Essbase, Microsoft Dynamics, Deltek, BST, SAP, Bank Reconciliation, Financial Reporting, Payroll, Financial Accounting, Fixed Assets, JD Edwards, Cost Accounting, Sarbanes-Oxley Act, Hyperion Enterprise, Concur, ADP Payroll, Project Accounting
Education
Centenary College 2013 — 2016
Bachelor of Business Administration (B.B.A.), Management
Minnesota School of Business 2002 — 2005
Accounting
Strategic Products and Services (SPS) June 2006 - Present
SPS 2006 - Present
Lucent Technologies January 1992 - January 2002
AT&T March 1982 - January 1992
Skills
Unified Communications, Managed Services, Avaya, WAN, Enterprise Software, Direct Sales, Pre-sales, SaaS, Sales Process, Salesforce.com, Go-to-market Strategy, Strategic Partnerships, Channel Sales, Selling, Sales, Avaya Technologies, Account Management, Networking, Solution Selling, VoIP, Telecommunications, Professional Services, Telephony, Cloud Computing, Wireless, Call Centers, IP, SIP
Education
Penn State University 1978 — 1981
Bachelor of Science (BSc), International Marketing, B
Strategic Products and Services (SPS) January 2015 - Present
Verizon Enterprise Solutions January 2008 - August 2014
Verizon Business January 2003 - January 2008
EXP@NETS, INC January 2000 - January 2003
BELL ATLANTIC LARGE BUSINESS SERVICES January 1990 - January 2000
Skills
Managed Services, Unified Communications, MPLS, Co-location, VoIP, Telecommunications, Telephony, Solution Selling, Ethernet, IP, SIP Trunking, T1, Call Center, Wireless, WAN, Data Center, Cloud Computing, Channel, Frame Relay, Professional Services, IT Service Management, ITIL, Sales, Voice & Data Convergence, Cisco Technologies, Call Centers, Avaya, Networking, Enterprise Software, Security, LAN-WAN, Avaya Technologies
Education
Peirce College 1998 — 2000
A.S, Business
Strategic Products and Services (SPS) Product ManagerAvayaApril 2001 - November 2006
Education
New Jersey Institute of Technology 1993 — 1998
B.S., Electrical Engineering Technology
Strategic Products and Services (SPS) 2006 - Present
Innovative Communication Concepts 2000 - 2006
Lucent Technologies / AT&T 1988 - 2000
Skills
Avaya, Strategic Planning, Solution Selling, Unified Communications, Managed Services, Telecommunications, Sales, VoIP, Professional Services, Account Management, Business Strategy, Negotiation, Telephony, Team Leadership, Direct Sales, IP, Channel Partners, Customer Satisfaction, Management, SaaS, Data Center, Sales Process, Cloud Computing, Selling, Salesforce.com, Wireless, Enterprise Software, Strategic Partnerships, Go-to-market Strategy, Sales Operations, Call Centers, SIP Trunking, Video Conferencing, MPLS, IVR, SIP, Contact Centers, CRM, Channel Sales
Education
St. Peter's College
B.S., Marketing Management
Strategic Products and Services (SPS) March 2014 - Present
Technician Professionals, Inc July 2011 - Present
Optimization Consulting, Inc. March 2010 - June 2011
reVision, Inc. July 2008 - February 2010
Chronos Systems, Inc. October 2007 - July 2008
Advanced Systems Develpment, Inc (ASD) September 2006 - October 2007
Advanced Systems Development, Inc. (ASD) September 2004 - September 2006
SAIC July 2003 - September 2004
Skills
Program Management, PMP, Project Portfolio..., Requirements Analysis, Security Clearance, Integration, Software Documentation, Business Process..., Management, MS Project, Enterprise Architecture, Government, Process Improvement, Security, Risk Management, Technical Writing, Visio, Software Project..., Project Planning, Vendor Management, SharePoint, PMO, Virtualization, ITIL, Change Management, Cross-functional Team..., Information Assurance, Business Analysis, SDLC, Data Center, Disaster Recovery, IT Strategy, Resource Management, IT Management, Microsoft Project
Education
Fayetteville State University
University of Maryland University College
Strategic Products and Services (SPS) 2008 - Present
The Phoenix Group Inc. November 2006 - April 2008
Avaya January 1991 - October 2006
Education
Northampton Community College 1986 — 1988
Associate's degree, Business Administration and Management, General
Strategic Products and Services (SPS) 2011 - Present
Avaya 2006 - 2011
Lucent Technologies 1998 - 2006
Skills
Professional Services, Solution Selling, Managed Services, Unified Communications, Cloud Computing, SaaS, Telecommunications, SDLC, Integration, Enterprise Software, Software Project..., Vendor Management, PMP, Business Intelligence, ITIL, VoIP, Service Delivery, Telephony, IP, Data Center
Education
Kent State University 1977 — 1982
Archbishop Hoban High
Strategic Products and Services (SPS) September 2008 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Management, Research, PowerPoint, Sales, Leadership, Training
Education
Kean University 1984 — 1989
Bachelor of Sciense, Computer Science