Stream International Inc
Industry: Company
DescriptionFounded: 1992 Parent organization: Stream Holdings Corp Subsidiaries: Convergys Group Servicios De Apoyo Informatico Sl., Stream International Europe BV, Convergys International Inc.
Stream International Inc List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Stream International Inc. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Stream International Inc Employees
Moffitt Cancer Center April 2015 - Present
Moffitt Cancer Center January 2011 - Present
ProVest LLC June 2007 - November 2010
Computer Generated Solutions, Inc. September 2006 - May 2007
Stream International, Inc. July 2005 - September 2006
Quest Diagnostics September 2004 - July 2005
Senior Management Advisors, Inc. March 2002 - August 2004
TMP Worldwide April 2001 - March 2002
Skills
Employee Relations, Recruitment/Retention, Process Improvement, Recruiting, Technical Recruiting, Human Resources, Leadership, Organizational..., Training, College Recruiting, Onboarding, Applicant Tracking..., Talent Acquisition, Personnel Management, Sales, Internet Recruiting, Temporary Placement, Conflict Resolution, Resume Writing, Employee Benefits, Staffing Services, Hiring, Customer Service, Interviews, New Hire Orientations, FMLA, Outlook, Sourcing, Payroll, HR Policies, Leadership Development, Vendor Management, Deferred Compensation, HRIS, Benefits Administration, Performance Management, PeopleSoft, Succession Planning, Employee Engagement, Talent Management, Job Descriptions, Benefits Negotiation, Workforce Planning, Screening Resumes, Screening, Employee Training, Temporary Staffing, Job Fairs, Contract Recruitment, Management
Education
University of South Florida
Bachelor of Arts (B.A.), Interpersonal and Organizational Communication
Fontbonne Academy February 2013 - Present
Fontbonne Academy September 2006 - Present
Steward Health Care September 2011 - March 2013
Steward Healthcare (Formerly Caritas Christi Healthcare) April 2010 - October 2011
The Saint Consulting Group April 2007 - January 2010
Steward Health Care (formerly Caritas Christi Health Care) February 2003 - February 2006
John Hancock Life Insurance Company (U.S.A.) 2000 - 2003
Stream International Inc 1999 - 2000
Skills
Desktop Support, Computer Hardware, Mobile Devices, Documentation, Microsoft Office, Customer Service, Troubleshooting, Budgeting, Theatrical Production, Musical Theatre, Art Direction, Education, Software Documentation, Budgets, Technical Support, Windows, DNS, Project Management, Management, Integration, Windows Server, Active Directory, Access, Microsoft Excel, Unix, Training, Human Resources, TCP/IP, Networking, Wireless Networking, OS X, Call Centers, System Administration, Information Technology, Security, Windows 7
Education
Emerson College 1996 — 1998
Thayer Academy 1992 — 1996
High School Diploma
Webtrends May 2014 - Present
Webtrends September 2008 - May 2014
Webtrends May 2007 - September 2008
Webtrends September 2005 - May 2007
Webtrends January 2000 - September 2005
Stream International, Inc. January 1999 - January 2000
Stream International, Inc. February 1997 - January 1999
Skills
Databases, SQL, OLAP, Data Warehousing, SSRS, Business Intelligence, Database Design, Microsoft SQL Server, SSIS, SSAS 2008, HBase, Hadoop, MySQL, Agile Methodologies, XML, Software Development, SaaS, Unix, Servers, PL/SQL, Database Administration, Disaster Recovery, Testing, Web Services, Java, Architectures, Operations Management, Change Management, Big Data, Project Management, Project Planning, Employee Training, Security
Education
Marylhurst University 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, GPA 3.8
Linfield College 2002 — 2007
Bachelor of Science (B.S.), Social & Behavioral Sciences
Dell (formerly Quest Software) September 2012 - Present
Quest Software May 2012 - September 2012
State of Oregon 2007 - May 2012
Redmond School District 2004 - 2007
Stream International, Inc 2000 - 2004
Skills
Microsoft Exchange, Windows Server, Troubleshooting, DNS, Windows 7, DHCP, Active Directory, VMware ESX, Customer Service, Network Administration, Backup Exec, Network Design, Linux, Windows Server 2008, Technical Support, Windows Server 2003, VBScript, Powershell, AutoIt, Cisco, System Deployment, Norton Ghost, Altiris, 802.1x, Enterprise Wireless..., VOIP, GPO, MRTG, Nagios, iSCSI, VMWare ESXi, IPSec, Novell Netware, Hyper-V, SNMP, Remote Desktop Services, RAID, Samba, Exchange Server, Wireshark, SCCM, Bluecat IPAM, BMC Remedy, WSUS, Servers, Disaster Recovery, Citrix, Security, Windows XP, vSphere
Education
Central Oregon Community College 2007 — 2008
Cisco Internetworking
YP May 2014 - Present
Disney Interactive March 2012 - May 2014
Disney Interactive Media Group August 2011 - March 2012
UNX, inc. February 2006 - June 2011
VMC March 2001 - February 2004
Various Firms : Contracting December 1999 - March 2001
Network Associates / McAfee January 1999 - December 1999
Stream International Inc. May 1997 - January 1999
Skills
Agile Methodologies, Test Automation, Software Quality..., Quality Assurance, XML, JavaScript, SDLC, Test Planning, Integration, User Acceptance Testing, Performance Testing, Scrum, Testing, Defect Tracking, JIRA, Release Management, Git, Windows, Mac OS, Android, iOS, JSON, RubyMine, TestComplete, Selenium, Ruby, Python, JavaScript Libraries, Ruby on Rails, HTML, CSS, APIs, REST, C++, Linux, Bash, SQL
Education
Los Angeles Valley College 2009 — 2009
Portland State University 2004 — 2005
American Tower January 2015 - Present
Pearson December 2012 - December 2014
Bunker Hill Community College January 2012 - August 2012
IT consultant Self Employed 1999 - 2010
Stream International, Inc. July 1997 - February 1998
Skills
Programming, Computer Programming, Web Development, Computer Network..., JavaScript, JSON, jQuery, HTML 5, HTML, CSS, CSS3, XML, MySQL, Python, Perl, PHP, Apache, LAMP, APIs, Ruby, Fortran, C++, Assembly Language, Visual Basic, VBA, Application Scripting, Unix Shell Scripting, Batch Files, Batch Processing, Automation, Windows NT, Windows Server, Unix, Linux, Mac OS, Mac, Microsoft Excel, Microsoft Office, Microsoft Technologies, Macintosh Applications, Mathematics, AngularJS, Node.js, jQuery UI, AJAX
Education
Bunker Hill Community College 2011 — 2012
General Studies, 3.7
Massasoit Community College 1996 — 1997
Computer and Information Sciences, General
Northeastern University
Computer Programming, Specific Applications, 4.0
Total Monitoring Services, Inc. October 2013 - Present
Law Offices of Michael K. Sipes April 2013 - September 2013
Health Net July 2012 - October 2012
Wells Fargo February 2011 - August 2011
HSBC Card Services February 2006 - May 2009
Stream International Inc January 2005 - December 2005
LiveBridge April 2003 - October 2004
Fred Meyer August 2002 - April 2003
Hollywood Video October 2000 - August 2002
Albertsons March 1999 - October 2000
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Video Survaillance, System Monitoring, Dispatching, Multi-line Phone, Fire Alarm, Burglar Alarm, Medical Alarm, Commercal Alarms, Residential Alarms, Data Entry, Environmental Alarm, Video Alarm
Education
Beau Monde College 2000 — 2002
Cosmetology
Portland Community College
GED, General Education
IHS March 2007 - Present
Dolphin Software March 2007 - March 2008
PREM Group June 2004 - March 2007
Mindlance, Inc. August 2002 - August 2003
Stream International, Inc. June 1999 - August 2002
Skills
Agile Methodologies, C#, XML, Software Development, Software Engineering, ASP.NET, SQL, TFS, Databases, Integration, Web Applications, Oracle, Leadership, Leading Change, Team Management, Virtual Teams, Project Management, Lean Software..., Scrum, Kanban, Windows, ASP, ASP.NET MVC, Entity Framework, MySQL, PHP, VB.NET, JavaScript, TypeScript, Tortoise SVN, Web Services, WCF, Crystal Reports, Unit Testing, XNA, SSIS, MS Reporting Services, .NET, OOP, Java, ADO.NET, Enterprise Software, HTML, Microsoft SQL Server, Management, SDLC, Web Development, Visual Basic, Testing, Visual Studio
Education
World Champion Taekwondo 2011 — 2013
Black Belt, Tae-Kwon-Do, 1st Dan
DeVry University 2006 — 2009
Bachelor of Science, Computer Information Systems
Certification 2004 — 2004
Microsoft Certified Professional, Developing Windows-Based Apps VS2003
Certification 2002 — 2002
Adobe Certified Expert, InDesign 2.0
Certification 2002 — 2002
Adobe Certified Expert, Acrobat 5.0
Portland State University 1997 — 1998
Computer Science
Portland Community College 1996 — 1997
Advanced placement mathematics
Lakeridge High School 1995 — 1997
Diploma
Lafayette High School 1993 — 1995
Progressive Insurance October 2012 - Present
Mutual Solutions Financial June 2009 - October 2012
Verizon Wireless April 2007 - June 2009
Stream International Inc May 2004 - April 2007
Skills
Forecasting, Sales Operations, Training, Sales, Finance, Budgets, Marketing, Accounting, Auditing, Quality Assurance, Financial Services, Executive Management, Direct Sales, Sales Process, Account Management, Salesforce.com, Customer Retention, Cold Calling, CRM, Business Analysis
Education
University of South Florida 2001 — 2005
Bachelor's Degree, Finance
University of South Florida 2001 — 2005
Bachelor of Science (B.S.), Finance, General
Cresa Boston February 2015 - Present
SRG Enterprises, Inc. ITZAParty 2013 - Present
Sterling Office Movers 2014 - 2014
MovePlan Group 2014 - 2014
Stream Global Services 2012 - October 2012
Stream Global Services, Inc. June 2011 - October 2012
Stream Global Services June 2005 - June 2011
Stream, Inc. September 2004 - January 2006
BFS Associates Inc at Stream International, Inc - Canton, MA August 2003 - September 2004
Stream International, Inc January 2001 - July 2003
Skills
Call Center, Workforce Management, Vendor Management, Contact Centers, BPO, Operations Management, Outsourcing, Facilities Management, Management, CRM, Process Improvement, Sla, Customer Satisfaction, Performance Management, Customer Experience, Service Delivery, Project Planning, Contract Management, Budgets, Process Management, Team Building, Call Centers, Customer Service, Strategic Planning, Change Management, Negotiation, Cross-functional Team..., Project Management, Team Management, Contract Negotiation, Team Leadership, Project Delivery, Procurement Outsourcing, International Project..., International Business, Security, Program Management, Leadership, Procurement, Recruiting, Process Scheduler, Human Resources, Purchasing, Risk Management, Training, Sales, Start-ups, Leadership Development, Retail, Executive Management
Education
Hillsdale College 2013 — 2014
Online Studies, Economics 101 "The Principles of Free Market Economics"
rhi - Skillsoft 2013 — 2014
Online Studies, Microsoft Office Suite and Project Management Courses
New Horizon Computer Learning Center - Waltham, MA 2013 — 2013
Certificate of Completion, Microsoft Project 2010 Level One
In-house Training
Leadership Development
Massasoit Community College
Studies, Business Management
Independence University March 2011 - Present
Broadview University May 2010 - March 2011
Stream International, Inc. 1996 - 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Access, Data Analysis, Leadership, Social Networking, Staff Development, Higher Education, Public Speaking, Leadership Development, Curriculum Design, Event Planning, Adult Education, Editing, Distance Learning, Curriculum Development, Academic Administration, Faculty Development, Student Affairs
Education
Utah State University 2002 — 2003
Master of Business Administration (MBA)
Brigham Young University 1979 — 1995
Bachelor of Arts (BA), Art and Design
AXA US April 2005 - Present
The Keg Tap July 2011 - Present
Club Metro USA April 2014 - Present
UNITEMP Temporary Personnel March 2003 - April 2005
Stream International Inc. March 1998 - October 2000
Skills
Series 63, Insurance, Retirement Savings, Variable Annuities, Wealth Management, Member of Toastmasters, Fixed Annuities, Leadership, Series 6, Call Centers, Analysis, Management, Financial Services, Mutual Funds, Investments, Life Insurance, FINRA, Finance, Series 7
Education
University of Phoenix 2007 — 2013
Business Management, Information Systems
University of North Texas 1995 — 2001
RTVF, Drawing and Painting
Office of Information Technology Services November 2012 - Present
NYS Department of Health February 2005 - November 2012
NYS Department of Transportation April 2001 - February 2005
Stream International, Inc September 1997 - March 1999
Skills
Visio, Access, SQL, Databases, XML, Visual Basic, Data Analysis, JavaScript, Software Development, Quality Assurance, Java, MS Project, Analysis, Project Management, HTML, Windows, Web Design, Programming, Troubleshooting, Agile Methodologies, Web Applications, Microsoft SQL Server, Testing, Project Planning, ASP, Business Analysis, Training, Program Management, Microsoft Office, Integration, Software Documentation, System Administration, Management, SDLC, Microsoft Project
Education
University of Phoenix 2007 — 2015
DM/IST, Doctor of Management in Organizational Leadership, specializing in Information Systems Technology, GPA: 3.63
University of Phoenix 2003 — 2004
MS, Computer Information Systems, 3.73
The Sage Colleges-Sage Graduate School 2002 — 2003
Management
State University of New York - System 1999 — 2002
BS, Computer Information Systems2002
University of Massachusetts Lowell 1997 — 2002
Computer Science
University of Massachusetts Boston 1997 — 1999
Computer Science
University at Albany, SUNY 1996 — 1997
Computer Science
Union College 1993 — 1996
Civil Engineering
Hudson Valley Community College 1988 — 1993
AS, Math and engineering science
Partners HealthCare February 2012 - Present
Onello & Mello, LLP May 2011 - September 2014
Cornova, Inc. December 2005 - May 2011
Law Office of Francis Caufield January 2003 - February 2005
Intelligent Automation Systems 1999 - 2002
XciteX January 1999 - October 1999
Optikos, Inc. March 1997 - January 1999
Stream International, Inc. July 1995 - October 1996
Skills
Patents, Intellectual Property, Licensing, Medical Devices, Biotechnology, Start-ups, Life Sciences, Technology Transfer, Patent Prosecution, Management, Commercialization
Education
Suffolk University Law School 2002 — 2005
J.D., Intellectual Property
Boston University 1996 — 1999
M.S., Computer Science
Syracuse University 1992 — 1995
M.S., Mathematics, Computational Science
Hartwick College 1988 — 1992
B.A., Physics, Mathematics
Harley School
Apple November 2010 - Present
Dell September 2006 - December 2009
Accenture January 2004 - September 2006
Unisys November 2002 - January 2004
Independent Consultant December 2000 - November 2002
AT&T January 1999 - December 2000
STREAM INTERNATIONAL, INC. November 1995 - January 1999
Skills
SaaS, Cross-functional Team..., Customer Experience..., Program Management, Process Improvement, Customer Experience..., Vendor Management, Product Management, Leadership, Business Process..., Team Leadership, Solution Selling, Enterprise Software, Customer Service, Cloud Computing, Customer Experience, CRM, Call Centers, Strategy, Strategic Partnerships
Education
University of Arizona 1975 — 1980
BA
Southwestern Baptist Theological Seminary
MDiv
Bank of America September 2006 - August 2015
Stream International, Inc September 2003 - August 2006
Skills
Technical Support, Support Analysts, Customer Service, Microsoft Office, Management, Project Management, Banking, Leadership, Microsoft Word, Sales, Risk Management, Process Improvement
Education
Portland State University
Bachelor’s Degree, Management Information Systems and Services
Resources Global Professionals August 2007 - April 2009
Kaiser Foundation Health Plan July 2008 - February 2009
Kaiser Permanente August 2007 - September 2008
CONNECT: The Knowledge Network June 2004 - July 2007
Kaiser Permanente January 2005 - June 2007
Kaiser Permanente June 2004 - January 2005
Infomation Systems Management Consultant December 2003 - December 2004
The Wellbridge Company, Inc January 2003 - December 2003
Ameritest/CY Research, Inc December 2001 - August 2002
Stream International, Inc November 2000 - July 2001
Skills
Vendor Management, Integration, Training, Management, Process Improvement, Strategy, Cross-functional Team..., Project Management, Healthcare, Change Management, Epic Systems
Education
The Master's College 1987 — 1991
Bachelor of Science, Home Economics
Frankfurt American High School 1981 — 1984
Malani Enterprises, Inc June 2015 - Present
Shelby Systems, Inc September 2014 - June 2015
Buckeye Technologies September 2008 - June 2015
Self-Employed January 2005 - August 2008
Boscos Brewing Co December 1997 - December 2004
Taylor Communications, Inc August 2002 - December 2003
Stream International, Inc February 2001 - December 2001
Skills
Microsoft SQL Server, Integration, Management, ERP, SAP R/3, SAP Netweaver, Customer Service, SAP, Active Directory, HP-UX, Microsoft Dynamics, Disaster Recovery, SAP ERP, Servers, Technical Support, Networking, Oracle, Terminal Server, Identity Management, Sarbanes-Oxley Act, Microsoft Server..., Microsoft Server Support, Linux System..., SOX, Linux server..., Process Improvement, Enterprise Software, Data Migration, Microsoft Dynamics RMS
Education
The University of Memphis 2010 — 2014
NA, Business
Southwest Tennessee Community College 2009 — 2012
Business Administration
SAP Certified Training 2010 — 2011
SAP
New Horizons Computer Learning Center 2001 — 2001
Technical
White Station High School 1991 — 1996
High School Diploma, College Prepatory
ACE Cash Express February 2007 - Present
ACE Cash Express January 2003 - February 2007
Stream International Inc January 2001 - January 2002
Skills
IVR, Call Centers, Access, Telephony, Call Center, SQL, System Deployment, Technical Support, Altiris, VoIP, Databases, ACD, XP, CRM, Call Logging, Networking, Windows Server, Windows, Servers, Cisco Technologies, PBX, Call Recording, Aspect, Altiris Deployment..., LYRICall, M3
Education
Dallas County Community College 2003 — 2007
Arts & Science
Bay State Milling Company April 2013 - Present
The Boston Consulting Group July 2011 - Present
DCP Midstream, LP June 2010 - July 2011
DCP Midstream, LP December 2007 - June 2010
Paycom December 2006 - November 2007
The Broe Group August 2005 - March 2007
Grand Circle Corporation 2004 - 2005
Stream International, Inc 2001 - 2003
Skills
ADP Payroll, Employee Benefits, Benefits Administration, HRIS, Payroll, Employee Relations, Deferred Compensation, Onboarding, Human Resources, Workforce Planning, Performance Management, Talent Management, Recruiting, Personnel Management, HR Policies, Training, Organizational..., Employment Law, Employee Engagement, Succession Planning, Management, Policy, Employee Training, Labor Relations, Talent Acquisition, Applicant Tracking..., Interviews, Job Descriptions, Organizational..., Employee Handbooks
Education
University of Denver 2008 — 2010
Master of Professional Studies, Strategic HR Management/Management Development, 4.0
University of Massachusetts Dartmouth 1995 — 1997
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
CVS Caremark Corporation November 2013 - Present
Rhode Island Parent Information Network 2012 - 2013
Healthcare Automation, Inc. Warwick, RI December 2005 - January 2007
CVS Caremark Corporation October 2002 - December 2005
Quadrant Software October 2000 - January 2002
Stream International, Inc. 1994 - 2000
Skills
Customer Service, Building Leadership..., Mircosoft Access..., Customer Service..., Technical Recruiting, Technical &..., Conducting Interviews
Education
Curry College 2008 — 2010
MBA
Bentley University 1989 — 1993
Bachelor of Science, Management
Barrington High School 1986 — 1989
Datacard Group November 2014 - Present
C.H. Robinson Worldwide, Inc. September 2008 - November 2014
Pensacola Christian College June 2006 - July 2008
Stream International, Inc. June 2001 - August 2002
Skills
C#, VB.NET, ASP.NET, ASP.NET MVC, MonoTouch, Mono for Android, Website Development, .NET, Visual Studio, SQL, HTML, jQuery, TFS, jQuery Mobile, T-SQL, Web Architecture, WPF, Mobile Applications, WCF, LINQ, Mono, SSRS, Entity Framework, Microsoft SQL Server, XSLT
Education
University of West Florida 2007 — 2012
M.S., Computer Science
Pensacola Christian College 2002 — 2006
B.S., Computer Science
Behringer August 2009 - Present
JCPenney December 2008 - June 2009
Behringer Harvard November 2007 - December 2008
JCPenney January 2007 - November 2007
Bombay Company September 2006 - January 2007
Carrollton Web Design February 2005 - August 2006
DelCom March 2004 - January 2005
Global Cyber Strategies January 2001 - March 2004
Stream International Inc. January 1998 - June 2000
Skills
Web Design, Web Development, Graphic Design, CSS, Creative Direction, Email Marketing, Ektron Content..., Web Analytics, CMS, Information Architecture, SEO, Adobe Creative Suite, User Interface Design, Digital Marketing, Social Media, User Experience, Photoshop, Graphics, InDesign, Art Direction, Marketo, ExactTarget, Microsoft Office, Website Development, Digital Media, Google Adwords, Google Analytics, Dreamweaver, HTML, Flash, Adobe Acrobat, Analytics
Education
The University of Texas at Dallas 1996 — 2002
BS, Management Information Systems
American Airlines April 2012 - Present
Ntelicor August 2010 - April 2012
Accenture February 2007 - December 2009
Accenture December 2003 - February 2007
UPS October 2002 - November 2003
George S. May International May 2002 - October 2002
EDS April 2001 - October 2001
Ebby Halliday March 2000 - April 2001
Stream International, Inc February 1995 - March 2000
Skills
Workforce Management, Call Center, Performance Management, Management Consulting, Customer Service, Sla, Forecasting, Recruiting, Disaster Recovery, Capacity Planning, Vendor Management, Process Improvement, Operations Management
Education
Angelo State University 1988 — 1992
BBA, Business Administration
TUV Rheinland North America January 2015 - Present
Ascensus June 2009 - September 2014
RSA, The Security Division of EMC March 2008 - June 2009
Getronics Americas February 2005 - February 2008
Stream International Inc. April 2001 - February 2005
Skills
Corporate Law, Corporate Governance, Negotiation, Mergers & Acquisitions, Due Diligence, Securities Regulation, Licensing, Privacy Law, Venture Capital, Risk Management, Outsourcing, Securities, Strategy, Contract Negotiation, Legal Research, Restructuring, Intellectual Property, Mutual Funds, Investments, Change Management, Employment Law, Litigation Management, Software Licensing, Mergers, Legal Compliance
Education
Suffolk Law School 1996 — 1999
JD
Suffolk University - Sawyer Business School 1995 — 1999
Master of Business Administration (M.B.A.)
Brown University 1989 — 1993
BA, Economics
Wyss Institute for Biologically Inspired Engineering June 2015 - Present
Wyss Institute for Biologically Inspired Engineering @ Harvard University October 2011 - Present
PerkinElmer August 2008 - October 2011
Northrop Grumman Information Systems September 2004 - August 2007
CardScan May 2001 - September 2004
Stream International Inc. September 2000 - April 2001
Skills
Routers, Databases, Security, Active Directory, VMware, Windows Server, Servers, Virtualization, Integration, Troubleshooting, Microsoft Lync 2010, SharePoint 2013, SQL, Microsoft Exchange, SharePoint, VMware ESX, Hyperion, Hyper-V, Symantec Endpoint..., PGP, Forefront, Netbackup, Backup Exec, Altiris, PBX, Visual Basic, JavaScript, HTML/XML, Windows, Computer Security, DOS, Dell PowerEdge Servers, HP Proliant, Solidworks, Mathlab, SharePoint 2010, Isilon, Cisco Technologies, Data Center, Storage, Cloud Computing, Windows Server 2012, AWS, HTML 5, Amazon Web Services..., Office 365, Windows Azure
Education
Harvard University 2012 — 2015
Master's degree, Information Technology
University of Phoenix 2004 — 2008
Information Technology
Quincy College 2003 — 2008
Computer Science
Budget Blinds 2014 - Present
Fallon Health June 2013 - October 2014
Staples 2008 - 2013
Staples 2006 - 2008
Staples 2003 - 2006
Staples 1999 - 2002
Stream International, Inc. 1997 - 1999
Various Software Development 1988 - 1997
Skills
Cross-functional Team..., Six Sigma, Change Management, Program Management, Leadership, Strategy, Process Excellence, Team Building, Business Analysis, Management Consulting, Coaching, Customer Experience, Workshop Facilitation, Strategic Planning, Project Portfolio..., PMO, Training, Innovation, Business Transformation, Customer Insight
Education
Boston University
Certificate in Project Management
Eastern Connecticut State University
BS, Computer Science, Minors: Math, Business
Lash Group June 2014 - Present
Speed Commerce November 2013 - June 2014
Maxim Integrated Products August 2007 - November 2013
Idearc Media Corp. (SuperPages.com) March 2002 - September 2007
Verizon Information Service (SuperPages.com) 2002 - 2006
Stream International Inc. September 2001 - March 2002
Consultant September 2000 - July 2001
Allstate September 1997 - May 2000
Skills
Legacy Systems, Project Management, CRM, SDLC, E-commerce, Cloud Computing, Integration, Oracle, Software Project..., Software Documentation, Software Development, Business Process, Program Management, Scrum, Business Analysis, B2B, B2C, Business Requirements, Requirements Analysis, Requirements Gathering, Analysis, Business Process..., PMP, Process Improvement, MySQL, Quality Assurance, Troubleshooting, Apache
Education
University of North Texas
Bachelor of Business Administration (BBA), Business Computer Information Systems
Crabtree Studios May 1981 - Present
Robert Half Technology International, Inc. October 2014 - October 2014
A3 Staffing Services, Inc. January 2013 - November 2013
Nationwide Debt Direct, Inc. June 2012 - October 2012
Pinnacle Technical Resources October 2010 - March 2011
Insight Global May 2010 - August 2010
Computer Generated Solutions, Inc. December 2003 - August 2008
Stream International, Inc. September 1995 - April 2003
Skills
Troubleshooting, Networking, Microsoft Office, Account Management, Microsoft Excel, Connectivity, Customer Service, Technical Documentation, Outlook, Browsers, Cupcakes, Operating Systems, Training, Information Technology
Education
Brookhaven College 1989 — 1990
Certificate of Completion, Electronics Control Circuitry, 4.0
The University of North Texas 1979 — 1981
Bachelor of Arts, Communications, 3.8
Eastfield College 1976 — 1976
(none), Liberal Arts, 4.0
The University of Texas at Austin 1975 — 1977
(none), Communications, 3.2
Skyline High School 1972 — 1975
High School Diploma, Liberal Arts, General Studies, 3.5
Nationwide Financial May 2015 - Present
Nationwide Insurance February 2012 - Present
Nationwide Insurance June 2011 - May 2012
Nationwide Insurance January 2009 - June 2011
The Customer Group January 2009 - May 2009
Stream International Inc November 2005 - July 2007
City of Greenacres June 2002 - August 2005
Skills
Process Improvement, Cross-functional Team..., Process Management, Business Analysis, Call Center, Insurance, Project Management, Customer Service, Marketing, Change Management, Customer Satisfaction, Data Analysis, Program Management, Team Leadership, Coaching, Benefits Realisation, Budget Monitoring, Analysis, Business Process..., Call Centers, Leadership, Management, PMP, Project Portfolio..., Risk Management, SDLC, Sales, Team Building, Vendor Management, Visio
Education
University of South Florida 2004 — 2008
Bachelors, Business Management
Clark Atlanta University 2003 — 2007
Home 2005 - Present
Retired 2002 - Present
Countryview Estates 2002 - 2005
Stream International Inc. 1999 - 2002
LTX-Credence 1990 - 1991
The Data Group 1985 - 1990
Interactive Systems Inc. 1980 - 1985
Raytheon Missile System Division 1979 - 1980
Systems Architects Inc. 1977 - 1979
Control Data Corporation 1967 - 1977
Skills
Quality Assurance, Operating Systems, Programming, HTML, C, Technical Support, C++, Assembly Language, Fortran 95, Technical Writing, COBOL, Project Management, System Testing, Systems Analysis, Marine Engineering, Databases, Access, Management, Help Desk Support, Software Development, SQL, Windows, Linux, Strategic Planning, System Design
Education
State University of New York Maritime College 1953 — 1957
Bachelor of Marine Engineering, Marine Engineering, B - C
Swift Transportation January 2014 - November 2014
Kohl,s August 2013 - September 2013
US Census Bureau April 2010 - June 2010
Schneider National 2005 - 2009
County of San Bernardino September 2002 - January 2005
Remedy Temp January 1999 - January 2000
Remedy Temp January 1998 - January 1998
BancTec January 1997 - January 1998
Mervyns January 1997 - January 1997
Stream International, Inc January 1996 - January 1997
Skills
Transportation, Inventory Management, Customer Service, Data Entry, Problem Solving, Microsoft Office, Logistics, Word, Outlook, Time Management, Invoicing, Shipping, System Administration, Training, Microsoft Word, Team Building, Nonprofits, Leadership, Event Planning, Public Speaking, Coaching
Education
California State University, San Bernardino where 2000 — 2000
Riverside City College 1977 — 1984
a, Business Administration
California State University 1981 — 1982
Business Administration
California State University-Sacramento 1981 — 1982
No, Business Administration
Sacramento City College 1981 — 1982
Skadron College of Business where I studied Junior 1976 — 1977
Common Angels 2013 - Present
Stage1 Ventures 2013 - Present
Canadian Executives in New England (CENE) 2013 - Present
Trillium Capital LLC June 2007 - Present
Stream Global Services 2007 - 2010
Protocol Communications 2005 - 2008
3Com 2005 - 2006
H3C Technologies Co., Ltd 2005 - 2006
Modus Media International 2002 - 2004
Stream International Inc 1999 - 2002
Skills
CEO, Software, Contact Center, Outsourcing, Management Consulting, BPO, VoIP, Operations Management, Contact Centers, Executive Management, Business Strategy, Leadership, Management, Mergers, Start-ups, Process Improvement, Call Center, Team Management, Business Development, Vendor Management, Performance Management, Business Process..., Customer Experience, Call Centers, Mergers & Acquisitions, CRM, Finance, Strategy, Customer Retention, Account Management, Consulting, Team Building, Product Management, Marketing, Sales, Cross-functional Team..., Strategic Partnerships, SaaS, Go-to-market Strategy, Change Management, Enterprise Software, Networking
Education
Ryerson University 1985 — 1987
OICA, Chartered Accountant, Professional Designation - CA
Western University 1982 — 1985
Business, Business
Freelance / Graphic Design Services January 2005 - Present
Phoenix College August 2008 - August 2012
Aquent (Phoenix USA) May 2006 - June 2006
Stream International INC February 2005 - April 2006
J.E.S. Productions January 1992 - January 2005
L.A. Art Supply West Los Angeles, CA August 1990 - October 1992
Universal Reprographics -Santa Monica, CA January 1987 - January 1990
Skills
Adobe Illustrator, Adobe Flash, Brochures, QuarkXPress, Advertising, Graphics, Layout, InDesign, Photoshop, Microsoft Office, Fine Art, CSS, Multimedia, Web Design, Dreamweaver, Graphic Design, Art, Public Speaking, Social Media, Newsletters, Illustrator
Education
Arizona State University 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Multi/Interdisciplinary Studies, 3.6
Phoenix College 2008 — 2012
AAS, Graphic Design, Multimedia Design, Communications Technologies, 3.89
Multimedia Institute School of New Technology at 2003 — 2004
Certified, Multimedia, Multimedia Design Graphic Artist Certified, Multimedia, 4.0
University of Tennessee-Knoxville 1975 — 1978
Bachelor of Fine Arts (BFA), Fine Arts Major - Italian Renaissance, Minor studies Art History and Graphic Arts, 2.9
O'Reilly Auto Parts June 2014 - Present
Franklin Professional Associates November 2013 - December 2013
M.E.R., McDaniel Executive Recruiters, Search, Placement & Consulting Solutions 2004 - 2007
Solectron Corporation 2002 - 2004
Stream International Inc. 2001 - 2004
Surebridge 2000 - 2000
RoweCom 1998 - 2000
Asyst Automation 1996 - 1997
Lista International Corporation 1989 - 1996
Skills
Recruiting, Employee Relations, Performance Management, Technical Recruiting, Job Fairs, Human Resources, Sourcing, Executive Search, Employee Training, Call Centers, Management, Program Management, Leadership, Training, Personnel Management, Organizational..., Talent Acquisition, Internet Recruiting, Social Networking, Onboarding, Applicant Tracking..., Campus Recruiting, Interviews, College Recruiting, Career Assessment, Career Development, Online Research, Career Counseling, Resume Writing, Teaching, New Hire Orientations, Temporary Placement, Deferred Compensation
Education
Rivier College
M.S., Human Resources Management
Department of Corrections August 2007 - Present
Stream International Inc November 2003 - August 2007
Skills
Customer Satisfaction, Customer Service, Call Center, Coaching, Technical Support, Troubleshooting, Software Documentation, Performance Management, Microsoft Office
Education
University of Maryland University College 2002 — 2003
Business
Cooper High School 1988 — 1992
eBay Inc July 2012 - Present
Westside Community Focus September 2002 - July 2012
Stream International inc 1999 - 2002
Skills
Test Automation, Selenium, Agile Methodologies, Software Quality..., JIRA, Test Planning, Scrum, Performance Testing, Regression Testing, Test Cases, Continuous Integration, Manual Testing, Eclipse, Python, Waterfall, Test Management, Release Management
Education
Portland State University 1992 — 1999
Bachelor of Science, Music
Armstrong Atlantic State University 1995 — 1997
Bachelor’s Degree
Walmart August 2010 - July 2012
Triad Financial Corporation November 2005 - July 2007
Daimler Chrysler Financial Services April 2002 - November 2005
Stream International, Inc November 2001 - April 2002
The Associates February 2000 - May 2000
Argus Connection, Las Colinas February 1999 - February 2000
US Army May 1995 - February 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
University of North Texas 2008 — 2013
Bachelor of Science (BS), Rehabilitation Studies, senior
Adheris Health, Inc. February 2011 - March 2015
IHS Jane's Defense May 2010 - May 2011
Stream Global Services October 2009 - February 2011
Ozarks Public Television November 2005 - September 2008
Stream International, Inc October 1999 - June 2002
Skills
Troubleshooting, Training, Technical Support, Budgets, Customer Service, Analysis, Call Centers, Process Improvement, CRM, Team Leadership, Project Management, Team Building, Program Management, Microsoft Office, Leadership, Team Management, Call Center, Data Analysis, Quality Assurance, Strategic Planning, Customer Satisfaction, Databases, Software Documentation, Management, Cross-functional Team..., Vendor Management, Business Analysis, ITIL Certified, ITIL Service Strategy
Education
Missouri State University 2003 — 2005
University of North Texas 2001 — 2003
Bachelor's degree
Alstom Power October 2012 - Present
Volkswagen of America, Inc April 2010 - October 2012
Siemens April 2010 - October 2012
Native Staffing Siemens/Cigna November 2009 - March 2010
Qualxserv March 2009 - September 2009
Market Technologies October 2007 - October 2008
Firefly LLC March 2007 - October 2007
Stream International, Inc November 2006 - March 2007
Skills
Troubleshooting, Technical Support, Active Directory, Computer Hardware, Software Installation, Help Desk Support, Networking, Hardware, Software Documentation, System Administration, Windows 7, CCNA, Windows Server, Customer Service, Remote Desktop, VPN, DNS, DHCP, Network Administration, Servers, Group Policy, Microsoft Office, Windows, Printers, VMware, Process Improvement, Switches, Microsoft Word, English, Research, Windows Remote Desktop, Disaster Recovery, Project Management, Operating Systems, Laptops, ITIL, Citrix, Cisco Technologies, Microsoft Exchange, Routers, TCP/IP, Wireless Networking, Outlook, Training, Firewalls, Network Security, A+ Certified, BMC Remedy, IT Management, System Deployment
Education
•St. Petersburg Junior College - Cisco Networking Academy
CCNA
University of South Florida
Division of Lifelong Learning, CompTIA; A+ Certified
University of South Florida Division of Lifelong Learning
Network+ Certfied
Piedmont Airlines Training School
Emerson Process Management May 2011 - Present
TEK Systems June 2010 - June 2011
Infinity Home Care March 2010 - May 2010
Stream International Inc July 2008 - October 2009
Stream International Inc December 2007 - July 2008
Sloan Vinson Marketing, Inc August 2007 - October 2007
Skills
Windows 7, Windows Server, Microsoft Exchange, Troubleshooting, Networking, Technical Support, Switches, Software Installation, Testing, Software Documentation, Routers, Visio, Information Technology, Hardware, Citrix, Printers, Windows XP, Laptops
Education
University of Maryland University College 2014 — 2015
Master of Business Administration (M.B.A.), Business Administration
University of Maryland University College 2012 — 2015
Master of Technology (MTech), Technology Management System Service
Bethune Cookman University 2000 — 2007
Bachelors of Science, Business Administration/ Emphasis in Management Information Systems
LaSalle Computer Learning Center
Zale (Spherion Staffing - ACS) 2006 - 2006
ExxonMobil 2000 - 2005
CTG 2000 - 2005
CompuCom 1998 - 2000
Corporate Software 1995 - 1998
Stream International, Inc. 1995 - 1998
Skills
Data Center, Customer Service, Hardware, Security, Vendor Management, Change Management, Process Improvement, Troubleshooting, Team Leadership, Problem Solving, Integration, Windows, Customer Relations, Lotus Notes, Business Analysis, Team Building, Business Intelligence, Telecommunications, Operating Systems, Team Management, Account Management, Documentation, Business Management, Analysis, IT Management, Mergers, Planning, Active Directory, Management Consulting, Testing, Knowledge Base, Technical Writing, Information Technology, SharePoint, PDF Creator, Technical Recruiting, Technical Leadership, Management, Consulting, Technical Support, IT Operations, Software Documentation, IT Service Management, ITIL, Mergers & Acquisitions, Project Planning, Leadership, Strategy, SDLC, Disaster Recovery
Education
Computer Science and Business Administration
Bachelor's Degree
Courtyard Center for Professional and Economic Development - CCCCD
Dallas County Community College - Richland
Embrace Home Loans 2002 - Present
Stream International, Inc. 1999 - 2002
Skills
Mortgage Lending, Credit, Coaching, Refinance, Credit Analysis, Loans
Education
Assumption College 1994 — 1998
Political Science and Communications
Boston University London Internship Program 1997 — 1997
1997, Communications
Columbia Sportswear August 2012 - Present
RadiSys Corporation December 2011 - August 2012
RadiSys Corporation April 2008 - February 2012
RadiSys Corporation May 2002 - April 2008
Town of Kennebunk Maine January 2000 - February 2002
Customized Computer Design May 1999 - February 2002
Stream International Inc January 1996 - January 1999
Skills
LANDesk, Windows 7, Customer Experience, Service Desk, Desktop Management, Change Management, Workforce Planning, VBScript, ITIL v3 Foundations..., Virtualization, Servers, DNS, Integration, TCP/IP, IT Operations, Project Management, Operating Systems, Network Administration, Systems Management, DHCP, Windows Server, VMware, Security, Data Center, Software Documentation, Active Directory, Disaster Recovery, Hardware, Infrastructure, Microsoft Exchange, Technical Support, Testing, VMware ESX, Computer Hardware
Education
Portland Community College 2011 — 2013
BS, Business Administration (In progress)
Sandlot Solutions June 2014 - August 2014
IBM May 2013 - December 2013
NCR Corporation October 2012 - April 2013
Allegro Development Corporation July 2008 - September 2011
Retalix USA Inc. Headquarters September 2002 - May 2008
STREAM INTERNATIONAL Inc April 1996 - April 2002
Skills
Technical Analysis, Technical Writing, Technical Training, Team Building, Team Leadership, CSS, Unix, Software Documentation, Database Administration, SQL, Salesforce.com, Agile Project Management, Customer Satisfaction, Training, HTML, Windows, Enterprise Software, IIS, Microsoft Office, SaaS, SDLC, Computer Hardware, Cloud Computing, Technical Support, Management, Visual Studio, Call Center, Integration, Project Management, Databases, XML, Testing, Telecommunications, XP, Software Development, Microsoft SQL Server, Requirements Analysis, VMware, Networking, Oracle, Product Management, Business Analysis, Visio, Troubleshooting, Process Improvement, Customer Support, Operating Systems, SharePoint, Quality Assurance, Software Implementation
Education
Liberty University 2012 — 2015
Undergraduate, Bible and Psychology/Christian Counseling, 4.0
DCLC 1994 — 1995
Windows O/S DOS MSOFFICE
Conalley ISD 1990 — 1992
SienaWay Consulting May 2008 - Present
United Health Care 2001 - 2009
UnitedHealthcare 2001 - 2009
UnitedHealth Group January 2001 - June 2008
United Health Group 2001 - 2008
Sitel January 1998 - September 2001
SITEL Corporation January 1998 - January 2001
STREAM INTERNATIONAL, INC January 1997 - January 1998
Passkey International 1997 - 1998
Equifax Risk Management 1995 - 1998
Skills
Leadership, CRM, Strategic Planning, Strategy, Call Center, Start-ups, Risk Management, New Business Development, Process Improvement, Telecommunications, Customer Service, Sales, Process Engineering, Managerial Finance, Vendor Management, Marketing, Health Insurance, Managed Care, Medicare, Operations Management, Business Process..., Program Management, Management, Call Centers, Change Management, Human Resources, Executive Management, Training, Team Building, Enterprise Software, Outsourcing, Healthcare, Cross-functional Team..., Business Analysis, Finance, Consulting, Logistics, Management Consulting, Performance Management, Business Development, Analysis, P&L Management, Leadership Development, Budgets
Education
Northwestern University - Kellogg School of Management 1988 — 1990
MM, Marketing/Marketing Management, General
Austin College 1963 — 1967
BA, English, History, Education
Schneider Electric August 2008 - Present
Dallas MetroCare Services September 2006 - August 2008
Sprint May 2001 - November 2003
UT Southwestern Medical Center February 1999 - May 2001
UT Southwestern Medical Center March 1997 - February 1999
Netcom Online Communications, Inc. March 1996 - March 1997
Stream International, Inc. September 1993 - October 1995
Skills
Troubleshooting, Computer Hardware, Hardware, Data Center, Problem Solving, Integration, Technical Support, Infrastructure...
Education
Dallas County Community College 2004 — 2007
Food and Hospitality Service
Grambling State University 1985 — 1990
B. S., Computer Science
Eaton Vance December 2008 - Present
Lightower Fiber Networks July 2007 - December 2008
Lionbridge Technologies, Inc. June 2006 - July 2007
HP Hood LLC January 2006 - June 2006
Art Technology Group, Inc. March 2005 - December 2005
Cognex Corporation November 2002 - March 2005
Stream International April 1999 - November 2002
Stream International Inc. June 1997 - April 1999
Skills
SEC filings, Insurance, Forecasting, Mergers, Financial Modeling, Financial Reporting, Finance, Cash Management, Corporate Finance, Financial Analysis, Certified Treasury..., Hyperion Enterprise, Process Improvement, Treasury Management, Revenue Recognition, Sarbanes-Oxley Act, Accounting, Treasury Services
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2004 — 2007
Bentley University 1999 — 2003
B.S.
FullStack October 2011 - Present
Vichas Consulting January 1998 - Present
AutoReturn May 2002 - October 2011
Dais Technology Partners July 2002 - December 2005
Mariette Systems Incorporated January 2002 - January 2003
4u Technology Service Company December 2001 - June 2002
Emanate Records 1998 - 2002
Onflow February 2000 - October 2001
Stream International Inc July 1995 - November 1997
Skills
Linux, TCP/IP, Scrum, Java, Project Management, Data Center, MySQL, JavaScript, CSS, Management, Enterprise Software, Agile Methodologies, VMware, Python, PHP, PostgreSQL, Amazon Web Services..., SQL, Distributed Systems, Cisco Technologies, HTML 5, Microsoft SQL Server, Tomcat, Cassandra, Dojo, Spring, Hibernate, jQuery, Machine Learning, High Availability, Computer Security, Scala, MongoDB, Android Development, Load Balancing, Widows, MPLS, QoS, ASA, Firewalls, Penetration Testing, node.js, Redis, Cloud Computing, Web Applications, ElasticSearch, Enterprise Architecture
Education
Lake Tahoe Community College 2013 — 2015
Clark College 1993 — 1995
John T. Loughran, CPA 2009 - Present
Watertown Public Schools 2011 - 2013
CasePick Systems 2009 - 2009
VPNE Parking Solutions, Inc 2007 - 2009
CueSol, Inc. 2003 - 2007
Stream International Inc. 1999 - 2003
MediaLogic, Inc. 1996 - 1999
MedSafe, Inc. 1991 - 1996
ISO (America), Inc. 1988 - 1993
Boston Edison, Inc. 1984 - 1988
Skills
Mergers & Acquisitions, Financial Reporting, Financial Analysis, Accounting, Auditing, Strategic Planning, Process Improvement, Finance, Financial Modeling, Budgets, Cash Management, Forecasting, Internal Controls, Start-ups, Mergers, Payroll, Project Planning, Human Resources
Education
Babson College 1985 — 1987
MBA, Finance
Providence College 1976 — 1980
BS, Accounting
Quest Diagnostics SupervisorAmeriPath2003 - Present
XO Communications / Allegiance May 2002 - June 2005
XO Communications 2002 - 2005
Stream International Inc January 2000 - July 2002
Education
Brookhaven Community College
Beluga Ventures, LLC August 2010 - Present
ModusLink September 2005 - April 2010
CMGI - Moduslink 2004 - April 2010
ModusLink 2002 - 2006
Modus Media International 1999 - 2005
Modus Media International 1996 - 1999
Stream International, Inc August 1996 - November 1998
Skills
ERP, Vendor Management, Process Improvement, Business Process..., Project Management, Operations Management, IT Management, Business Intelligence, E-commerce, Outsourcing, Team Building, Software Documentation, Program Management, Management, Six Sigma
Education
Missouri Southern State University 1994 — 1996
Computer Information Systems Management
Utah Valley University 1989 — 1991
Business Management
Acushnet Company March 2014 - Present
Acushnet Company (Titleist, FootJoy, Pinnacle, Vokey, Scotty Cameron, TPI) April 2006 - Present
Acushnet Company January 2000 - April 2006
Stream International, Inc. January 1997 - August 2000
Skills
VMware, IIS, Windows, Servers, Troubleshooting, Virtualization, Windows Server, XP, System Administration, Active Directory, vSphere, VMware ESX, Documentation, Citrix, Cloud Computing, Microsoft Office, Windows Server 2003, Problem Solving, SAN, DNS, Storage, Security, DHCP, VMware Infrastructure, Team Leadership, Operating Systems, Windows Server 2008, Integration, Amazon Cloud, Cloud Storage, NAS, EMC Storage, Microsoft Certified..., Dell PowerEdge Servers, Data Center, Windows XP
Education
University of Massachusetts Dartmouth 1995 — 1997
Biology
Fisher College
Bachelor of Science
Metro Dallas Homeless Alliance June 2008 - Present
Southwest Media Group October 2006 - January 2008
Stream International, Inc. June 2004 - September 2006
Fleming Companies, Inc. July 1996 - November 2003
Education
Richland Community College 1995 — 1996
Computer Science
Trinity Valley Community College 1989 — 1990
English /Composition
NTT Data Canada Inc. October 2010 - Present
Boy Scouts of America September 2003 - October 2010
Carolinas Healthcare System August 2003 - October 2010
Oechsle International Advisors, LLC. June 2000 - August 2002
Liberty Funds Group June 1997 - June 2000
Stream International Inc. June 1996 - June 1997
Canadian Armed Forces September 1979 - June 1996
Skills
Process Improvement, Leadership, Team Building, Leadership Development, Program Management, Change Management, Project Management, Project Planning, Training, Management
Education
Atlantic Computer Institute
Computer Systems - Data Base Design
Nova Scotia Community College
Architectural Drafting and Architectural CAD/CADD
Main Event Entertainment March 2015 - Present
Rave Cinemas July 2012 - Present
LOOK Cinemas March 2013 - March 2015
Wilson & Associates, LLC September 2011 - July 2012
Rave Motion Pictures January 2006 - September 2011
Stream International, Inc June 2004 - January 2006
Rave Motion Pictures November 2003 - June 2004
Brentwood Associated Portfolio Companies August 2000 - October 2003
Philips Speech Processing November 1999 - August 2000
Stirling Cooke Texas May 1995 - November 1999
Skills
Accounting, Payroll, Budgeting, Excel, Financial Accounting, Analysis, General Ledger, Forecasting, Access, Budgets, Microsoft Excel, Microsoft Access, Financial Modeling, Financial audit..., Tax return preparation..., Cash Management, Treasury Management, Multi-Unit Retail, Foreign Currency..., Foreign Currency..., Great Plains Software, Epicor, FRx Report Writer, Account Reconciliation, Accounts Receivable, US GAAP, Mergers & Acquisitions, Accounts Payable
Education
Oklahoma State University 1984 — 1988
BS, Double major in accounting and Finance, Accounting 3.40 Finance 3.80
Energy Future Holdings June 2015 - September 2015
AT&T Internet Services U-verse May 2010 - June 2015
AT&T November 2008 - May 2010
AT&T June 2004 - November 2008
Collins Consulting October 2003 - June 2004
Telvista Inc February 2002 - October 2003
Stream International Inc October 2000 - May 2001
CompUSA Inc January 1998 - December 1999
Skills
WiFi, Network Administration, Technical Support, Technology Needs..., Information Technology, Technical Writing, Emerging Technologies, Troubleshooting, TCP/IP, DSL, VoIP, VPN, Customer Service, IP, Routers, Networking, System Administration, Integration, Operating Systems, Visio, Hardware, Telecommunications, Wireless, Program Management, Computer Security, Printers, Network Design, Computer Network..., Access, LAN-WAN, CRM, Telephony, Ethernet, Training, Management, Wireless Networking, Managed Services, Call Centers, Network Engineering, Data Center, Unified Communications, Broadband, Vendor Management, Disaster Recovery, Network Security, Mobile Devices, Firewalls, Security, Software Installation, T1
Education
The University of Dallas 2012 — 2015
Master's degree, Cybersecurity, 3.946
University of North Texas 1994 — 2001
Bachelor, Business Administration
Brookhaven Community College 1992 — 1994
Arts & Science, General
W.T. White 1988 — 1992
Parkrose Friends of Outdoor School 2011 - 2012
Lutz Tavern, Inc. November 2002 - October 2010
Stream International, Inc January 2001 - March 2002
Land Tech, Inc. June 2000 - November 2000
Semaphore, Inc November 1999 - June 2000
Semaphore, Inc November 1997 - November 1999
Lutz Tavern, Inc February 1993 - June 1997
Sweetwater Construction 1989 - 1990
Skills
QuickBooks, Access, Budgets
Education
Portland State University 1984 — 1996
BS, Accounting
Horst Mager Culinary Institute 1983 — 1984
Associate, Culinary Arts
Reed College 1979 — 1983
Physics, Philosophy
Granbury Restaurant Solutions March 2015 - Present
T-Mobile June 2010 - June 2012
Durham School Services October 2009 - June 2010
eInstruction Corp. August 2007 - May 2009
Denton County Transportation Authority January 2007 - May 2007
Denton ISD August 2005 - May 2007
Ponder ISD September 2003 - August 2004
Stream International Inc January 2001 - September 2001
Skills
Troubleshooting, Technical Support, Windows 7, Customer Service, Outlook, OS X, Windows, Training, Microsoft Word, Technical Writing, Call Centers, Camtasia, E-Learning, Visual Basic, Copy Editing, Instructional Design, Team Building, Editing, Cisco Routers, Network Architecture, Cisco IOS, Routing Protocols, OSPF, EIGRP, Word, VLAN, Catalyst Switches, WAN Optimisation, Cisco WAN, LAN-WAN, Hardware/Software..., Linux System..., Linux Desktop, Network Security, Command Line Interface, Cellular networks, Blackberry, Blackberry Enterprise..., Formatting, Cisco Technologies, Rapid Application..., Adobe Dreamweaver, Microsoft Visual Studio, Java, Adobe Creative Suite, Microsoft Office
Education
NCTC 2013 — 2014
Associate's Degree, Cisco Computer Networking
University of North Texas 2000 — 2003
Bachelors, English, Technical Writing
Baylor University 1998 — 2000
Engineering, English
W.P. Clements High School 1994 — 1998
Precision Technology Inc. March 2010 - Present
Lee Hecht Harrison February 2009 - July 2009
Texas Instruments October 1997 - January 2009
Stream International Inc. August 1996 - August 1997
University of Petroleum & Minerals February 1989 - August 1994
Skills
Quality Assurance, Microsoft Excel, Windows, SMT, Six Sigma, Semiconductors, Testing, Electrical Engineering, SPC, Engineering Management, Engineering, Lean Manufacturing
Education
Oklahoma State University 1994 — 1996
MSEE, Electrical Engineering
King Fahd University of Petroleum & Minerals 1985 — 1988
MSME, Mechanical Engineering
Amazon Lab126 June 2014 - Present
Lab126 September 2011 - Present
Lab126 August 2010 - September 2011
Sun Microsystems January 2007 - November 2009
MedTrials, Inc. July 2003 - December 2006
Stream International, Inc. 2000 - 2003
Skills
High Speed Design, Debugging, Signal Integrity, I2C, Linux, Microprocessors, Shell Scripting, OrCAD Capture, LDO, SMPS, Allegro, Orcad, Logic Analyzer, Test Equipment, Ethernet, Power Supply Design, Windows, Agilent, TCP/IP, Bash, serial attached scsi, SAS2, Unix Shell Scripting, Electronic Circuit..., Flash Memory, Low Power Design, Printed Circuit Board..., SMT
Education
The University of Texas at Dallas 1999 — 2006
BSEE, Engineering, Computing
Amercian Red Cross Blood - Blood Services July 2001 - November 2007
American Red Cross NTL January 2000 - January 2001
Stream International Inc January 1999 - January 2000
Raytheon Company January 1981 - January 1998
Education
Rhode Island School of Electronics
Certification, Electronics Technology
Roger Williams University
University of Rhode Island
Bachelor of Science, Natural Resources; Marine Resources
FINANCIAL MANAGEMENT CONSULTANT January 2012 - Present
Meridian Life Science, Inc. 2008 - Present
Penn-Union Electrical October 2003 - November 2008
Stream International Inc January 1996 - September 2003
FedEx April 1991 - December 1995
University of Memphis June 1986 - March 1991
Skills
Budgets, Customer Service, Strategic Planning, Variance Analysis, Sarbanes-Oxley Act, Process Improvement, Accounting, Hyperion Enterprise, Financial Reporting, Forecasting, PeopleSoft, Fixed Assets
Education
Jackson State University 1985 — 1986
Master of Professional Accountancy, Accounting
Southern University and Agricultural and Mechanical College at Baton Rouge 1981 — 1984
B.S., Accounting
Deluxe Corporation July 2014 - Present
UPS June 2012 - February 2014
Netflix September 2009 - January 2011
Telelanguage June 2009 - September 2009
Express Employment February 2009 - June 2009
Stream International Inc December 2008 - February 2009
Greyhound Lines, Inc. June 2007 - October 2008
Skills
Customer Service, Problem Solving, Multi Tasking, Microsoft Office, Writing, Research, Editing, English language skills, Troubleshooting, Basic HTML, WordPress, Technical Support, Customer Support, Customer Satisfaction, CSS, SEO, Account Management, Communication
Education
Portland State University
International Studies
Ozarks Technical Community College 2005 — 2008
Associate of Arts Degree, General Studies
Pleasant Hope High School 2002 — 2005
High School Diploma
Sears Holdings Corporation Brand Central LeadSears Holdings CorporationApril 2002 - January 2011
Nortel Networks Inc August 2000 - June 2002
Software Spectrum September 1999 - March 2000
Stream International Inc. February 1998 - September 1999
Education
The University of Texas at Arlington 2005 — 2009
Bachelor of Science (B.S.), Information Systems
SDL plc March 2010 - Present
Angel Group Ltd., January 2002 - July 2013
Jabil Circuit, Inc. October 2002 - February 2010
Duguay & Kakridas LLC January 2002 - February 2004
CommerceQuest (contract position) May 2001 - December 2001
Coprporate Software September 1998 - April 2001
Corporate Software April 1996 - April 1999
Stream International Inc. September 1995 - November 1996
Education
Hobart and William Smith Colleges
Bachelor of Arts (BA), Political Science
Instituet of European Studies, Vienna Austria
Institute of European Studies, Austria
Political Science
University of Massachsetts, School of Law
Doctor of Law (JD), Intellectual Property
Vector Marketing April 2013 - September 2013
State Operated Community Program October 2010 - January 2011
U.S. Federal Census Bureau April 2010 - July 2010
American Specialty Health Plans Inc. January 2007 - January 2010
Stream International Inc. August 2004 - August 2005
Walgreen's Co. August 2002 - June 2003
Education
Santa Clara University 1998 — 2002
Bachelor of Science
Miramonte High School 1994 — 1998
Diploma