Suddenlink Communications
Industry: Telecommunications company
DescriptionSuddenlink Communications is an American telecommunications subsidiary of Altice USA which specializes in cable television, high-speed internet, broadband phone, home security and advertising. Headquarters: St. Louis, Missouri, United States Parent organization: Altice USA Founder: Jerald L. Kent Founded: 12 February 2003 Subsidiary: Suddenlink Media
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Suddenlink Communications Employees
Suddenlink December 2014 - Present
Suddenlink Communications March 2010 - Present
Southern Georgia Symphony 2006 - 2007
Cox Communications May 1999 - September 2003
TCA Cable April 1997 - May 1999
VNU Business Media dba Birch Scarborough Research 1991 - 1992
Magic 105 KMJX-F August 1988 - March 1991
Southern Magazine 1986 - 1988
Subaru South 1982 - 1983
Skills
Public Relations, Marketing Communications, Community Relations, Team Building, Business Operations..., Creative Writing, Creative Development, Analytical Approach, Media Relations, Marketing Strategy, Event Management, Fundraising, Media Planning, Cable Television, Telecommunications, Strategic Communications, Broadcast, Project Planning, Strategy, Training, Advertising, Press Releases, Social Media Marketing, Internal Communications, Corporate Communications, Copywriting, Event Planning, Social Networking, Crisis Communications, Social Media, Integrated Marketing, Marketing Management, Radio, Facebook, Strategic Planning, Brand Development, Television, Research, Media Buying, Public Speaking, Editing, Digital Media, Sales, Creative Direction, Analytical Skills, Strategic Partnerships, Leadership, Community Development, Management, Operations Management
Education
Georgia Southern University 2006 — 2008
MPA, Public Administration/Non-Profit/Arts Administration
Arkansas State University 1976 — 1981
BFA, Communications and Arts
Jonesboro High School 1976 1973 — 1976
Graduated, Pre-college track
Elite Executive Group, LLC January 2015 - Present
Convergys December 2013 - January 2015
Convergys February 2013 - December 2013
Convergys October 2012 - February 2013
ONLINE Information Services August 2010 - August 2012
Suddenlink Communications May 2010 - July 2010
Angirudy Home Care January 2007 - December 2009
Skills
Access, Account Management, Retail, Contract Negotiation, Negotiation, Microsoft Excel, Microsoft Word, Microsoft Office, Employee Relations, Coaching, Analysis, HTML, JavaScript, Project Planning, Cold Calling, New Business Development, Solution Selling, Training, Team Building, Customer Service, Process Improvement, Customer Satisfaction, Call Centers, Sales, Networking, Management, Strategic Planning, B2B, Team Leadership, Teamwork, Business Development, Leadership, Outlook, Marketing
Education
Liberty University 2011 — 2014
Counseling Psychology
American Intercontinental University 2005 — 2008
Information Technology
Academy of Careers and Technology July 2014 - July 2015
FedEx October 2013 - July 2014
Beckley City Police Department February 2008 - October 2013
Suddenlink Communications December 2003 - February 2008
Applied Card Systems April 2001 - November 2003
Stargate December 2000 - April 2001
Skills
CompTIA Network+..., CompTIA A+ Certification, Microsoft Certified..., Microsoft Certified..., Computer Network..., CIW Web Professionals..., Robotics, Web Design, Mobile Web Design, Cisco Networking, Computer Hardware, Criminal Investigations, Teaching, Enforcement, Firearms, Public Safety, Patrol, Surveillance, Criminal Justice, Weapons, Police, CompTIA A, Networking, Troubleshooting, Software Installation, CompTIA A+, Technical Support, Customer Service, Hardware, Wireless Networking, Routers, DNS, TCP/IP, Computer Repair, Information Technology, Switches
Education
Western Governors University 2013 — 2016
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Academy of Careers and Technology 2000 — 2002
Cisco Networking Academy, Computer Systems Networking and Telecommunications
Mohave State Bank February 2015 - Present
Lake Havasu City Properties July 2014 - Present
IMPACT International Marketing July 2012 - May 2014
Impact International Group July 2012 - April 2013
Suddenlink Communications July 2010 - July 2012
Skills
Troubleshooting, Call Center, Telephone Skills, Customer Satisfaction, Telecommunications, Customer Service, Billing, XP, Windows, Supervisory Skills, Incentive Travel, Events, Social Media, Wordpress, Invoicing, System Administration, Strategic Planning, Call Centers, Software Documentation, Access, Microsoft Office, Salesforce.com, Networking, Contract Negotiation, Management, Leadership, Technical Support, Customer Experience, Training, Customer Retention, Lead Generation, WordPress, Team Building, Sales Operations, Team Leadership, Strategic Partnerships, Wireless, Email Marketing, Sales, VoIP, Integration, Windows XP, Online Marketing
Education
Allen School-Jamaica
Certificate
University of California, Santa Barbara
Bachelor of Arts (B.A.), Business Economics
Suddenlink Communications April 2014 - Present
TCTWEST June 2008 - April 2014
Trendsetters January 2007 - June 2008
Skills
Telecommunications, IP, Troubleshooting, MPEG-4, IPTV, MPEG2, DOCSIS
Education
University of Phoenix 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General, 3.6
Bowling Green State University 2002 — 2007
International Business, Business Administration and Management, General, 3.8
Suddenlink Communications August 2014 - Present
The Brock Group 2013 - 2014
Suddenlink Communications December 2012 - August 2013
United States Air Force April 2007 - November 2011
Skills
Training, Customer Service, Leadership, Security, Security Clearance, Research, Databases, System Administration, Software Documentation, Spreadsheets, Customer Satisfaction, Microsoft Office, Strategic Planning, Microsoft Excel, Microsoft Word, Supervisory Skills, Outlook, Team Building
Education
Ashford University 2015 — 2015
Bachelor's degree, Human Resources Management and Services
McNeese State University 2011 — 2015
Bachelor's degree, Business management and human resources
Suddenlink Communications May 2013 - Present
Suddenlink Communications May 2009 - May 2013
Circuit City January 2001 - March 2009
Circuit City October 2005 - October 2007
Circuit City March 2003 - October 2005
Skills
Sales, Retail, Loss Prevention, Leadership, Leadership Development, Training, Call Centers, Profit Margins, Gross Margin, Trend Forecasting, Sales Force Development, Technical Support, Customer Service, Mobile Devices, Recruiting, Customer Satisfaction, Customer Experience, Customer Retention, Team Leadership, Troubleshooting, Telecommunications, Employee Training, Inventory Management, Hiring, Profit, Vendor Management, Telephony, Management, Team Building
Education
Angelina College 2000 — 2003
Electrical, Electronic and Communications Engineering Technology/Technician
Corrigan-Camden High 1995 — 1999
Dipolma
WPTJ 90.7 "The Wind" March 2015 - Present
A Place Consultants August 2006 - Present
idt consultants June 2010 - August 2011
Ameriplan May 2008 - December 2010
Physicians At Home January 2010 - November 2010
At Home Healthcare October 2008 - September 2009
American Heart Association American Stroke Association August 2005 - August 2006
Tyler Independent School District September 2003 - July 2005
Suddenlink Communications July 2003 - September 2003
Mercy Ships April 2001 - April 2003
Skills
Public Speaking, Coaching, Strategic Planning, Health Insurance, Medicare, Team Building, Marketing Strategy, Insurance, Customer Service, Marketing, Healthcare, Budgets, Leadership, Fixed Annuities, Employee Benefits, Small Business, Nonprofits, Sales, Human Resources, Leadership Development, Training, Advertising, Management, Fundraising, Community Outreach, Event Planning, Teaching, Volunteer Management, Social Media, Social Networking, Public Relations
Education
LeTourneau University 2001 — 2002
Additional Graduate Work, Teaching Certificaiton
University of Texas at Tyler 1991 — 1992
Graduate Independent Courses, Corporate and Mass Communications
Asbury Theological Seminary 1975 — 1978
MA, Christian Education
Morehead State University 1970 — 1974
BA, Radio-TV
Harrison County High
Nelnet July 2014 - October 2014
John Elway Chevrolet February 2014 - May 2014
Grace BOUND Management March 2013 - January 2014
Suddenlink Communications September 2011 - June 2013
Skills
Teamwork, Customer Service, Customer Experience, Technical Support, Office Administration, Photography, Radio Broadcasting, Sales, Public Speaking, Modeling, Makeup Artistry, Hair Extensions, Promotions, Coordinating Events
Education
Ashford University 2012 — 2014
Undergraduate, Business Administration and Management, General, 3.5 GPA
Jetset Magazine The Affluent Lifestyle Magazine Luxury Magazine & Website Luxury Advertising September 2015 - Present
WestStar Multimedia Entertainment, Inc. April 2015 - August 2015
Green Living AZ magazine January 2015 - April 2015
Suddenlink Communications October 2011 - December 2014
Skills
Advertising, Advertising Sales, Media Planning, Digital Media, Copywriting, Social Media Marketing, Radio, Marketing, Television, Customer Service, Social Media, Creative Direction, Broadcast, Creative Strategy, Customer Satisfaction, Public Relations, Marketing Communications, Voice Over, Sales, Social Networking, Public Speaking, Creative Development, Advertising Copy, Customer Focus, Account Management, Online Advertising, New Business Development, Strategic Planning, Marketing Strategy, Leadership, Event Planning, Email Marketing, Sales Management, Online Marketing, Management, Direct Marketing, Event Management, Integrated Marketing, B2B, Media Relations, Digital Marketing, Brand Awareness, Lead Generation, Editing, Direct Sales, Brand Development, Training, Sales Operations, National Account..., National Account...
Education
Arkansas State University
BS, Radio TV Broadcast/Performance Sales/Management
All Web Leads, Inc. June 2013 - November 2013
Suddenlink Communications February 2013 - April 2013
Dell October 1997 - March 1998
Leasing Group Inc April 1992 - September 1997
CT Corporation April 1991 - April 1992
Skills
Microsoft Office, Team Building, Microsoft Excel, Customer Service, Event Planning, Leadership, Research, Training, Retail, Call Centers, Small Business
Education
Austin Community College 2012 — 2012
Certificate, Medical Billing
Pflugerville High School 1981 — 1985
High School
Suddenlink Communications March 2014 - Present
Stella & Dot June 2011 - Present
Invenio Marketing Solutions December 2013 - March 2014
H3 Ranch & The Stockyards Hotel 2001 - 2006
TexStaff Ltd January 2004 - December 2005
Mega Tan 2001 - 2003
Skills
Social Networking, Event Planning, Customer Service, PowerPoint, Social Media, Microsoft Office, Microsoft Word, Social Media Marketing, Microsoft Excel, Public Speaking, Facebook, Outlook, Public Relations, Marketing Communications, Event Management, Training, Advertising, Sales, Fundraising, Marketing, Photoshop, Windows, Retail, CRM, Merchandising, Fashion, Marketing Strategy, Management, Email Marketing, Team Building, Leadership, Recruiting, Account Management, Online Advertising, Team Leadership, Coaching, Sales Management, Online Marketing, Strategic Planning, Small Business, Direct Sales, Project Management, Contract Negotiation, Time Management, Direct Marketing, Cold Calling, Employee Training, Visual Styling, Visual Merchandising, B2B
Education
Penn Foster 2009 — 2009
Private Investigator Certification
US Career Institute 2006 — 2007
Medical Code and Billing Specialist
Blinn College
Suddenlink Communications March 2014 - Present
atrexx Telecommunications & Broadcast September 2012 - Present
OdwyerWire.inc April 2009 - Present
NETLINK IT SERVICES July 2012 - Present
Mr.Handyman March 2010 - August 2011
Strategic Connections, Inc. March 2009 - December 2009
Aspen Square Mng. November 2008 - July 2009
Pheonix Construction February 1998 - June 2002
Toyota Of Durham March 2001 - May 2002
Skills
drywall, basic electricity, structured cabling, IDF communications, Green Building, Residential Roofing, Mobile audio/ video and..., Tiles, Laying linoleum, Typing, Pool Service, Fiber Optic Cable, Cable Networks, Digital Cable, Cable Broadband, Cable Television, testing and terminating..., auto maintenance
Education
Time Warner Cable Residential Installation certification class 1 2005 — 2005
Certification, Installations Residential
Alamance Community College 2002 — 2004
Associate of Arts (A.A.), Graphic Design and Advertisment
Advanced.1 July 2014 - Present
Dragon Products Company February 2009 - Present
Driver Pipeline March 2010 - November 2014
Verizon January 2013 - June 2014
Suddenlink Communications February 2010 - November 2013
Aj's Meat Market & Smokehouse December 2006 - February 2009
Skills
Telecommunications, Wireless, Team Leadership, Microsoft Office, Networking, Product Management, Troubleshooting, Mobile Devices, Testing, Call Centers, Cisco Technologies, Program Management, Network Design, 3G, TCP/IP, Data Center, LTE, Managed Services, Vendor Management, Ethernet, Switches, Solution Selling, Team Management, GSM, Integration, Direct Sales, Customer Satisfaction, IP, VoIP, Telephony
Education
College of the Mainland 2014 — 2015
Associate of Science (A.S.), Chemical Process Technology
Central Louisiana Technical College-Alexandria Campus 2012 — 2013
Technical, Welding Technology/Welder
East Texas Lighthouse for the Blind May 2014 - Present
Wood Networks August 2011 - May 2014
Suddenlink Communications May 2001 - August 2011
Tyler Junior College January 2000 - May 2001
Skills
Call Centers, Troubleshooting, Windows, Technical Support, Computer Network..., Telephony, Outlook, Telecommunications, VoIP, Computer Hardware, LAN-WAN, Wireless Networking, Server Administration, VMware Workstation, VMware, VMware ESX, VMware Infrastructure, Unifi, Wireless Security, Active Directory, Microsoft Exchange, Switches, Network Administration, Networking
Education
Ashford University 2010 — 2013
Bachelor's Degree, Organizational Management
Tyler Junior College 1999 — 2001
Associates, Computer Science
Tyler Junior College 1999 — 2001
Associates, Computer Information Systems
JJ Tech (J&J Technical Services) October 2013 - Present
Suddenlink Communications September 2007 - April 2009
Red River Chevrolet November 2001 - May 2007
Kay's Jewelers 2005 - 2006
Skills
Artificial Lift, Jet pumps, Data Entry, Office Administration, Administrative..., Sales, Petroleum, Energy, Customer Service, Microsoft Office, Oil & Gas, Energy Industry, Microsoft Word, Supervisory Skills, Gas, Management, Invoicing, Office Management, Customer Satisfaction
Education
Bossier Parish Community College
Business Administration and Management, General
Suddenlink Communications April 2015 - Present
BrightStar Care Memphis November 2014 - April 2015
Suddenlink Communications March 2014 - September 2014
Russell Cellular February 2010 - March 2014
Verizon Wireless January 2005 - February 2010
Alltel March 2003 - January 2005
Skills
Sales, Sales Management, Customer Retention, Training, Telecommunications, Forecasting, Performance Management, Customer Service, Management, Budgets, Business Development, Human Resources, Retail, Wireless, Sales Operations, Direct Sales
Education
Arkansas State University 1996 — 2002
Bachelor of Science, Journalism/Public Relations
Customer Advocate Highmark, Inc. November 2014 - Present
Suddenlink Communications August 2011 - September 2013
Westbrook March 2010 - May 2011
Regional Collection Services May 2009 - October 2009
Parkersburg South High School 1994 - 1997
Skills
Online Travel, Travel Agency, Worldspan, Sabre, Call Centers, Photography, Customer Retention, Customer Experience, Customer Service, Teamwork
Education
West Virginia University at Parkersburg 2012 — 2015
currently in school for information technology, Computer Technology/Computer Systems Technology
Washington State Community College 2010 — 2011
Transferred to WVU-P, Medical Lab Tech switched to Computer Information Technology, 2.85 GPA
Mountain State College 2003 — 2005
Associate's degree, Medical/Clinical Assistant, 3.0
Parkersburg South High School 1994 — 1997
Diploma, General Studies
Suddenlink Communications July 2013 - Present
none August 2012 - July 2013
Quad Graphics April 1993 - August 2012
Colemans Combo September 1992 - April 1993
Kroger June 1990 - September 1992
Skills
Offset Printing, Bindery, Color Management, Wide Format Printing, Magazines, Telecommunications, Fiber Optics, Networking
Education
Arkansas State University-Newport 2012 — 2013
certificate, Telecommunications Technology/Technician, graduate
Vally View 1978 — 1991
HS graduate
U.S. Department of Transportation (DOT) December 2014 - Present
Suddenlink Communications September 2011 - January 2014
USA 800 May 2010 - September 2011
US Navy September 1991 - July 1995
Skills
Troubleshooting, Computer Repair, Computer Hardware, Team Leadership, Windows 7, Software Installation, Strategy, Security, Technical Support, Training, Microsoft Office, Electronics Repair, Self Learning, Windows XP, Windows 8
Education
Missouri Western State University 2013 — 2017
Bachelor's Degree, Construction Engineering Technology/Technician, 3.33
Baker College of Owosso 1999 — 2002
Associate's Degree, Computer Systems Networking and Telecommunications, 3.5
Cable ONE May 2015 - Present
Volt October 2014 - May 2015
Suddenlink Communications June 2013 - September 2014
US Air Force June 2012 - November 2012
United States Air Force January 2007 - January 2011
Skills
Military, Security, Network Administration, Strategic Planning, Police, Networking, Network Engineering, Management, Training, Troubleshooting, PowerPoint, Network Design, CMTS
Education
Glendale Community College 2015 — 2015
Associate's Degree, Network and System Administration/Administrator
American Public University System 2008 — 2012
Bachelor of Arts (B.A.), Homeland Security
Community College of the Air Force 2007 — 2010
Associate of Arts (A.A.), Criminal Justice/Police Science
Suddenlink Communications July 2015 - Present
Skills
Creative Writing, Computer Proficiency, Windows 7, Microsoft Office, Chrome OS, Medical Terminology, Access, PowerPoint, Microsoft Word, Data Entry, Time Management, Event Planning, Customer Service, Communication, Public Speaking, Research, Medical Records, Invoicing, Administrative...
Education
Oklahoma State University 2004 — 2006
Bachelor of Arts (B.A.), English Language and Literature, Creative Writing
Northern Oklahoma College 2002 — 2004
Associate of Arts (A.A.), English Language and Literature
Pioneer Technology Center 2001 — 2002
Network Administation, PC Support Technician, Network Support
Eastern New Mexico University
Psychology
Reinsurance Group of America, Incorporated June 2015 - Present
Suddenlink Communications April 2008 - May 2015
Skills
Wireless, Telecommunications, VoIP, Call Centers, Software Project..., Vendor Management, PMP, Telephony
Education
Bradley University 2004 — 2008
Bachelor’s Degree
ERF Wireless February 2014 - Present
NOV February 2011 - Present
Suddenlink Communications July 2010 - February 2011
Skills
Instrumentation, Commissioning, Oil/Gas, Gas, Petroleum, PLC, Troubleshooting, Process Control, Electricians, Calibration, Onshore, Microsoft Office, Windows XP Pro, Windows 7, Wireless Networking, Networking, OS X, Computer Hardware
Education
Kaplan College-Midland 2009 — 2010
Computer and Information Sciences and Support Services
Monterey High School 2003 — 2006
Suddenlink Communications August 2008 - Present
Suddenlink Communications June 2005 - August 2008
Suddenlink Communications June 2003 - June 2005
American Eagle Airlines June 2001 - June 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Safety, Training, Team Leadership, Team Building, Fiber Optics, VoIP, Broadband
Education
University of Arkansas _ Fort Smith 1999 — 2002
Associate's Degree, Business Administration and Management, General
Arkansas Tech University
Suddenlink Communications January 2012 - Present
Skills
Development Of Employees, Telecommunications, Instructor-led Training, Employee Training, Customer Experience, Troubleshooting, IP, Technical Support, Management, Technical Operations, Telephony, Wireless, Network Design, Vendor Management, Project Management, Networking, Broadband, Computer Network..., Routers, Fiber Optics, Optical Fiber, Call Centers, VoIP, System Deployment, LAN-WAN, Cabling, Training, Team Leadership, Training Delivery, Ethernet, WAN, Network Architecture, Avaya, Wireless Networking, Routing, VPN, DWDM, Data Center, MPLS, Software Installation, Team Building
Education
Jones International University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Information Technology Management, Magna Cum Laude
Angelo State University 2002 — 2004
Suddenlink Communications May 2012 - Present
US Navy November 2007 - May 2012
US Navy November 2007 - May 2012
Skills
Troubleshooting, Security Clearance, Computer Hardware, Military, Computer Repair, Software Installation, Software Documentation, Technical Support, Team Leadership, Cabling, Navy, Electronics, Security+, Maintenance & Repair, Networking, Security, Wireless, Telephony, Telecommunications
Education
Keller Graduate School of Management of DeVry University 2015 — 2016
Master's Degree, Network and Communications Management with Concentration of Project Management
DeVry University 2012 — 2014
Bachelor's Degree, Network and Communication Management, Graduation GPA 3.78
Ashford University 2008 — 2011
Bachelor of Arts (B.A.), Psychology
Suddenlink Communications January 2008 - Present
Dish Network January 2007 - January 2008
Skills
DOCSIS, TCP/IP, Windows 7, TiVo, Wireless Networking, Sunrise, Troubleshooting, Software Installation, Broadband, Routing, LAN-WAN, Computer Network..., Cabling, VoIP, Routers, Ethernet, Switches, Cisco Technologies, WAN, Network Design, Wireless, Networking, RF, HFC, XP, DWDM, Cisco IOS, Wireless Broadband, Telecommunications, Cable Modems, Cable Television, Fiber Optics, Optical Fiber, Metro Ethernet, WiFi, Structured Cabling, CCNA, Data Center, Telecommunications..., Transmission, Integration, Cisco Routers, Cellular Communications, Security, IPTV, Cables, IP, Telephony
Education
University of Oklahoma 2010 — 2011
Bachelor of Arts (B.A.), Business/Corporate Communications, 3.0
Cowley College 2000 — 2001
Associate of Science (A.S.), Electrical and Electronics Engineering, 2.9
Autry Technology Center 1998 — 2000
Diploma, Industrial Electronics Technology/Technician, 3.4
Nerium International October 2011 - Present
T.A.W. PROMOTIONS April 2010 - Present
Lile Art Gallery August 2009 - Present
Route 66 1996 - Present
Suddenlink Communications February 2013 - July 2013
Route 66 The Mother Road March 2011 - September 2012
Boy Scouts of America 1947 - 2011
Jesse Lile Ford, Inc. March 1965 - April 2000
Jesse Lile Ford, Inc. 1965 - 2000
Skills
Writing, Retail, Art, Fine Art, Online Marketing, Facebook, Social Networking, Sales, Creative Writing, Marketing, Social Media, Event Planning, Public Speaking, Advertising, Newsletters, Fundraising, Event Management, Management, Public Relations, Television, Marketing Communications, Email Marketing, Photography, Microsoft Office, Social Media Marketing, Press Releases, Training, Online Advertising, Leadership, Nonprofits, Graphic Design, Customer Service, Magazines, Adobe Creative Suite, Small Business, Media Relations
Education
Oklahoma Christian University 1959 — 1960
gen ed
Abilene Christian University 1958 — 1959
Centene Caseworker, Customer Service, OfficeTexas Attorney General2008 - 2011
Suddenlink Communications September 2004 - August 2007
Skills
Computer Science, Customer Service, Education
Education
LeTourneau University 2007 — 2008
Certification
Texas College 1994 — 1998
BS, Music Education
Suddenlink Communications June 2015 - Present
United States Army Reserve 2010 - Present
Performance Technologies, LLC. September 2013 - May 2014
Skills
Security Clearance, Military Operations, Weapons, National Security, Operational Planning, Force Protection, Army, Military Experience, Military Training, Leadership, Military
Education
Angelo State University 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Animal Sciences
CertainTeed April 2015 - May 2015
ActionLink November 2014 - April 2015
REM Community Options March 2013 - April 2015
Suddenlink Communications 2010 - 2013
St Mary's Correctional Center May 2007 - April 2010
Skills
Customer Satisfaction, Management, Networking, Telecommunications, Troubleshooting
Education
West Virginia University at Parkersburg 2003 — 2005
Elementary Education and Teaching
West Virginia Northern Community College 1996 — 1998
Computer and Information Sciences and Support Services
Belmont Technical College
CDL, CDL
Suddenlink Communications March 2015 - Present
Suddenlink Communications September 2013 - March 2015
Suddenlink Communications February 2013 - September 2013
Suddenlink Communications August 2011 - January 2013
Suddenlink Communications June 2007 - August 2011
Cox Communications August 2003 - June 2007
Skills
Computer Repair and..., Broadband, Telecommunications, Cables, Fiber Optics, Video, Optical Fiber, DWDM, Cabling, IPTV, VoIP, Telephony, Network Design, Wireless, IP, Ethernet
Education
Autry Technology Center 2001 — 2003
Cerifications, Computer Systems Networking and Telecommunications
Enid High School 1999 — 2002
Diploma
Nexstar Broadcasting Group, Inc. July 2009 - Present
Suddenlink Communications 2007 - 2009
Skills
Customer Service, Strategic Planning, Marketing Strategy, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, English, Outlook, Budgets, Research, Negotiation, Windows, Marketing, Sales, Social Media, Sales Management, Public Relations, Marketing Communications, Advertising, Social Networking, Social Media Marketing, Online Advertising, Account Management
Education
Angelo State University 2004 — 2009
Bachelor's degree, Marketing
Angelo State University
Marketing
Suddenlink Communications June 2000 - July 2014
Skills
Telecommunications, Call Centers, Retail, Secretarial Skills, Broadband, Customer Experience, Customer Service, Avaya, Customer Satisfaction, Workforce Management, VoIP, Technical Support, T1, Wireless
Education
Autry Technology Center 1995 — 1997
Business
Cimarron High School 1991 — 1995
General Ed
Woodward Public Schools March 2014 - Present
Woodward Public Schools October 2011 - March 2014
Suddenlink Communications March 2010 - September 2011
Fairview Public Schools July 2008 - July 2009
Skills
Active Directory, Microsoft SQL Server, Cisco Technologies, Switches, Remote Troubleshooting, Microsoft Exchange, Remote Desktop, Computer Hardware, Routing, Help Desk Support, Hardware, Meraki MMD, Microsoft Office, Public Speaking, Teaching, Management, Troubleshooting, Research, Customer Service, Technical Support, Leadership
Education
Baker College of Flint 2011 — 2016
Bachelor of Science (B.S.), Computer and Information Systems Minor in Information Assurance/Security
Northwestern Oklahoma State University 1990 — 1995
Bachelor of Science (B.S.), Applied Psychology with a Minor in English
Northwest Technology Center-Alva 1991 — 1994
Certifications in Microsoft Office Suite,Corel Draw & Basic, Computer and Information Sciences and Support Services
Suddenlink Communications November 2012 - Present
Wells Fargo Bank May 2010 - October 2012
Boingo Wireless August 2008 - May 2010
New Mexico State University August 2006 - July 2008
The Walt Disney Company January 2004 - November 2006
Skills
Customer Service, Call Centers, Microsoft Excel, Microsoft Office, Sales, PowerPoint, Customer Retention, Customer Satisfaction, Leadership, Outlook, Data Entry, Team Leadership, 10 Key, Access, Training, Banking, Microsoft Word, Team Building, Management, Telephone Skills
Education
Texas Tech University 2010 — 2014
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Kaplan College-Lubbock 2010 — 2011
Diploma, Certified Medical Assistant
New Mexico State University 2006 — 2009
Associate's degree, Criminal Justice and Corrections
DCS Lubbock November 2010 - Present
Suddenlink Communications August 2008 - November 2010
Suddenlink Communications October 2007 - August 2008
Cox Communications February 2003 - October 2007
Education
American Intercontinental University
AA, Business Management
Verizon Wireless June 2015 - Present
Time Warner Cable Business Class 2012 - Present
Ingersoll Rand August 2014 - December 2014
Suddenlink Communications February 2007 - 2009
DB&A - DeWolff, Boberg & Associates, Inc July 2004 - December 2006
Waste Management April 2004 - December 2004
Ericsson Inc. March 2000 - April 2004
Ryder Logistics January 1997 - October 1999
Mathison Gas 1996 - 1997
Skills
Microsoft Office, Microsoft Project, Contingency Planning, Risk Contingency..., Work Breakdown Structure, Critical Path Analysis, Delphi Techniques, Gantt Charts, RACI Matrix, Fishbone Diagrams, SWOT Analysis, Visio, TMS Software, Logistics Management, Logistics Scheduling, Customer Focused Service, Transportation Route..., Transportation..., Rail Shipping, Customer Service, Gantt, SWOT analysis, Project Planning, MS Project, Management, Budgets, Logistics, Networking, Process Improvement, Contract Negotiation, Human Resources, Telecommunications, GSM, Ishikawa, Project Management, Ethernet, Vendor Management, Project Coordination, Strategic Planning, WAN, Team Building, Business Process..., CPM Scheduling, Risk Management, Sales, WBS, Team Leadership, Leadership, Testing, Network Design
Education
University of Texas Tyler 2014 — 2015
Six Sigma Black Belt certificaton (currently working on), Lean Six Sigma Black Belt
DeVry University 1997 — 2000
B.S., Telecommunications Management
West Texas A&M University 1994 — 1996
BBA, Management
United States Air Force 1984 — 1986
Certificate, Electronics
Angelo State University 1982 — 1984
Abilene Christian University August 2011 - Present
Abilene Christian University September 2011 - Present
Abilene Christian University April 2010 - August 2011
First Street Church of Christ May 2009 - August 2009
Brown Feed Store March 2007 - May 2009
Suddenlink Communications October 2005 - March 2006
Skills
Administration, Organization, Critical Analysis, Mac OS X, Windows 7, Troubleshooting, XP, Microsoft Office, Public Speaking, Access, PowerPoint, Microsoft Excel, OS X, Higher Education, Research, Technical Support, Customer Service, Windows XP, Leadership, Windows, Management, Teamwork
Education
Abilene Christian University 2009 — 2013
Master's Degree, Christian Ministry
Lubbock Christian University 2000 — 2004
Bachelor of Arts, Youth & Family Ministry
Suddenlink Communications 2005 - Present
AT&T 1977 - 2004
Benedictine College August 1973 - April 1977
Skills
Corporate Communications, Media Relations, Communication Training, Newsletters, Public Relations, Strategic Communications, Strategic Planning, Marketing Communications, Copywriting, Internal Communications, Speech Writing, Social Media, Leadership, Press Releases, Crisis Communications, Integrated Marketing, Social Media Marketing, Content Management, Digital Media, Web Content, Content Strategy, Editing, Content Development, Blogging, Management, Strategic Partnerships, Direct Marketing, Advertising, Broadcast, Online Marketing, Online Advertising, Corporate Branding, Video, Brand Development, Social Networking, Email Marketing, Copy Editing, Telecommunications
Education
U of Missouri 1971 — 1973
MA, Journalism
Benedictine College 1966 — 1970
BA, English
J.P. Morgan 2014 - 2015
Suddenlink Communications May 2013 - October 2014
Suddenlink Communications October 2011 - May 2013
Suddenlink Communications October 2006 - October 2011
State Farm September 1999 - May 2001
Skills
Telecommunications, VoIP, Wireless, Call Centers, IP, Broadband, Telephony, Direct Sales, Customer Satisfaction, Solution Selling, Sales, Ethernet, Customer Experience, Customer Service, Customer Retention, Team Leadership, Unified Communications, Networking, Salesforce.com, Vendor Management, Mobile Devices, Product Management, Cellular Communications, Troubleshooting, SIP, Selling, Strategic Partnerships, Sales Operations, Sales Process, Data Center, T1
Education
Bakersfield College 1998 — 2000
Accounting and Business/Management, Computer Sciences
Santa Barbara Business College-Bakersfield 1997 — 1998
Business Administration and Management, General
Suddenlink Communications 2013 - 2013
Lane Bryant October 2011 - January 2012
The Children's Place October 2011 - January 2012
Stream Global Services 2010 - 2012
Applebee's 2010 - 2011
Skills
Clerical Skills, Customer Service, Professional Services, Food Service, Criminal Justice, Medical Records
Education
Tyler Junior College 2012 — 2013
Angelina College 2009 — 2010
BenBella Books January 2014 - Present
Riverstone Residential Group May 2012 - January 2014
WACOAN Magazine August 2011 - May 2012
Suddenlink Communications June 2011 - August 2011
Skills
Public Relations, Social Media, Event Planning, Writing Skills, Photoshop, InDesign, Photography, iMovie, Blogging, Editing, Marketing, Marketing Strategy, Final Cut Pro, SEO, Journalism, Interviews, Research, Social Networking, Social Media Marketing, Newsletters, Media Relations, Leadership, Advertising, Writing
Education
Baylor University 2008 — 2012
B.A. Journalism, Public Relations, Marketing
Suddenlink Communications February 2013 - Present
Suddenlink Communications 2011 - Present
Sanders Drug Store April 2010 - April 2011
Pathwayz Network Solutions August 2009 - March 2010
Clearwire November 2004 - May 2009
RLS Legal Solutions November 2002 - October 2003
Lytle Land and Cattle July 1998 - December 2000
Skills
Account Management, Cold Calling, Sales Management, Sales, Salesforce.com, Strategic Planning, New Business Development, Solution Selling, Team Building, Customer Service, Recruiting, Direct Sales
Education
Abilene Christian University 1999 — 2001
Master's Degree, Organizational and Human Resource Development
Abilene Christian University 1995 — 1998
BS Biology
Conroe
Suddenlink Communications July 2006 - Present
AAT Communications August 2003 - July 2006
TD Securities September 1997 - August 2003
BankBoston 1991 - 1997
Skills
Executive Management, Team Leadership, Finance, Financial Analysis, Capital Markets, Treasury Services, Mergers & Acquisitions, Strategic Planning, Budget Process, Valuation, Corporate Finance, Due Diligence
Education
Boston University Graduate School of Management 1986 — 1988
MBA, Business, Graduated with High Honors, First in Class
Cornell University 1976 — 1980
BA, Biology
Suddenlink Communications January 2013 - Present
Community Broadcast Partners September 2014 - Present
Self-Employed June 2011 - Present
Suddenlink Communications January 2013 - Present
Guitar Center Round Rock January 2011 - August 2012
N-Tune Music January 2011 - January 2011
Abilene Public Library January 2008 - January 2011
Best Buy January 2007 - January 2011
Valley View Nursing Home January 2003 - January 2003
Skills
CS3 - CS5 Master..., Illustration, Digital Illustration, Sales, Team Leadership, Public Speaking, Digital Photography, Retail, Social Media, Real Estate, Small Business, Photoshop
Education
ALPS Leadership Training
Cisco Jr. College
Cisco Jr. College 2003 — 2005
Berklee College of Music 2001 — 2002
Performance Classical Guitar
Berklee School of Music
Anson High School
Clausen House March 2014 - Present
Clausen House March 2012 - March 2014
Suddenlink Communications February 2011 - May 2011
HSU Housing and Dining September 2009 - December 2010
Humboldt State University 2006 - 2010
Skills
Leadership, Organizational..., Customer Service, Direct Sales, Microsoft Excel, Social Media, Microsoft Office, PowerPoint, Event Planning, Public Relations, Microsoft Word, Facebook, Access, Public Speaking, Outlook, Editing, Research
Education
Ashford University 2011 — 2013
MA, Organizational Management/ Organizational Leadership, 3.5
Humboldt State University 2006 — 2010
BA, Communication
U.S. HealthWorks September 2014 - Present
All American Arms LLC May 2014 - Present
BMF Enterprises LLC, dba Bionic Family November 2011 - Present
Air National Guard June 2001 - December 2014
Suddenlink Communications May 2014 - September 2014
Bankers Life and Casualty Company June 2013 - November 2013
Bankers Life and Casualty Company February 2013 - November 2013
Mosaic Life Care February 2007 - January 2013
Mosaic Life Care July 2003 - February 2007
Affinity Gaming, LLC October 2001 - July 2003
Skills
Healthcare, Healthcare Management, Hospitals, Leadership, Radiology, EMR, Leadership Development, HIPAA, Cerner, Team Leadership, Healthcare Information..., Military, Patient Safety, Sales, Medical Imaging, PACS, Meditech, Job Coaching, Acute Care, Customer Satisfaction, EHR, Informatics, Medicine, BLS, Employee Training, Microsoft Office, Customer Service, EMT, Project Management, Volunteering, Customer Experience, Employee Engagement, Timely Decision Making, Cardiology, Long-term Care, Healthcare Industry, X-ray, Digital Imaging, Orthopedic, Healthcare Consulting, Marketing, Customer Engagement, Long Term Care Insurance, Certified Firearms..., Firearms, Mentoring, Problem Solving, Outpatient Care, Life Insurance, Personal Security
Education
University of Phoenix 2008 — 2010
MBA/HCM, Master of Business Administration/Health Care Management
United Way of Greater St Joseph 2012 — 2012
Leadership St Joseph
PROFESSIONAL EDUCATION AND RESOURCES COMPANY 2010 — 2010
EMS Instructor Certification, EMS Instructor Program
Ottawa University 2006 — 2008
Bachelor of Arts, Healthcare Management
Hillyard Technical Center 2002 — 2004
Certificate, Radiology Technology, 4.0
Community College of the Air Force
Missouri Western State University 2001 — 2001
Certification, Regional Law Enforcement Academy
Highland Community College 1996 — 1996
Certification, Emergency Medical Training
The University of Kansas 1995 — 1996
Certification, Fire Service Training
Elwood High School 1989 — 1993
High School Diploma
Suddenlink Communications July 2010 - Present
Suddenlink Communications September 2009 - July 2010
Comcast July 2007 - January 2009
Comcast July 2005 - July 2007
Comcast New England October 1999 - July 2005
MediaOne AT&T Broadband 1999 - 2001
MassMutual Boston Agency March 1997 - June 1998
MassMutual 1996 - 1997
Skills
Direct Marketing, Strategic Partnerships, Product Marketing, Cross-functional Team..., Marketing Strategy, Product Management, Competitive Analysis, Customer Retention, Marketing, Call Center, Integrated Marketing, Telecommunications, Segmentation, Marketing Communications, Marketing Management, Account Management, Salesforce.com, Digital Marketing, Direct Sales, Strategic Planning, Online Advertising, Customer Experience, Leadership, Team Leadership, Project Management, Customer Satisfaction, Training, Management, Broadband, Budgets, Sales Operations, Call Centers, Analysis, Lead Generation, Customer Service, Analytics, Strategy, Program Management, Customer Acquisition, Sales, Advertising, B2B, CRM
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1997 — 1999
MBA
Framingham State College
Bachelor of Arts (B.A.)
Searcy Police Department July 2015 - Present
Suddenlink Communications March 2013 - July 2015
Otter Creek Villas March 2007 - February 2013
The Weathers Clinic May 2005 - February 2007
Skills
Customer Service, Telephone Skills, Microsoft Office, Teamwork, Management, Fax, Customer Satisfaction, Troubleshooting, Forklift Operation, PowerPoint, Inventory Management, Microsoft Excel, Outlook, Data Entry, Time Management, Team Leadership, Microsoft Word, Administrative..., Training, Office Management
Education
University of Arkansas at Little Rock 2011 — 2012
Bachelor of Arts (B.A.), Criminal Justice
Arkansas State University 2005 — 2007
Associate of Arts (A.A.), General Studies
Suddenlink Communications 2011 - Present
Backyard Adventures January 2007 - March 2009
Education
Amarillo College 2009 — 2011
Associate of Science (A.S.), General Studies
Wayland Baptist University 2006 — 2008
None, Business Administration and Management, General
Suddenlink Communications December 2014 - Present
Suddenlink Communications July 2013 - December 2014
First Choice Management LLC January 2013 - August 2013
Campus Crest May 2012 - January 2013
UPS October 2011 - January 2012
Skills
Customer Service, Troubleshooting, Sales, Customer Satisfaction, Telecommunications, Communication, Technical Support, Teamwork, Analysis, Social Skills, PowerPoint, Broadband, Mathematics, Great Motivator, Goal Oriented, People Skills, Critical Thinking, Analytical Skills, Thinking Outside The Box, Microsoft Word, Microsoft Excel, Property, Tenacious, Software, Feedback, Self-driven, IP, Advertising, Maintenance, Telephone Skills, Cables, Cable Television, Software Installation, Data Analysis, Social Media Marketing, Marketing, Account Management, Multi-channel Marketing, Video Production, Video Editing, Online Advertising, Video Advertising
Education
Angelo State University 2011 — 2014
Bachelor of Science (B.S.), Intelligence and Data Analysis, Psychology, and Technical Business Writing
Texas Tech University 2009 — 2010
Bachelor of Arts (B.A.), Mathematics
Prosum March 2015 - Present
Prosum December 2012 - March 2015
News America Marketing March 2012 - October 2012
News America Marketing January 2011 - August 2012
Suddenlink Communications August 2009 - March 2011
Pi Sigma Epsilon-Iota Chapter April 2008 - August 2009
Pi Sigma Epsilon-Iota Chapter August 2006 - April 2008
Skills
Recruiting, Technical Recruiting, Information Technology, Leadership, Management, Marketing, Sales, Interviews, Staffing Services, Advertising, CRM, Account Management, Cold Calling, Social Networking, Strategy, Vendor Management, Business Analysis, Marketing Strategy, Team Building, Business Development, Social Media Marketing, Sourcing, Talent Acquisition, Customer Service, Training, Team Leadership, Consulting, Digital Marketing, Lead Generation, Applicant Tracking..., Online Advertising, Internet Recruiting, College Recruiting, Online Marketing, Leadership Development, Onboarding, Team Management, Temporary Placement, Strategic Partnerships, Communication
Education
Arizona State University, W. P. Carey School of Business 2005 — 2009
Bachelors of Science, Marketing
La Canada High School 2001 — 2005
High School Diploma
Suddenlink Communications December 2013 - Present
ProNet Staffing September 2012 - February 2013
Sutherland Global Services April 2012 - May 2012
Publishing Concepts Inc. March 2004 - June 2005
Aegis Communications May 2001 - June 2002
ABH Electric January 1993 - May 2001
GTE March 1992 - January 1993
Hilton Hawaiian Village August 1989 - February 1991
Hilton Reservations Worldwide January 1989 - July 1989
Skills
Apparel, Fashion, Fashion Design, Search Engine..., Web Design, Customer Service, Sales, Advertising, Marketing, Small Business Owner, Inventor
Education
West Texas A&M University 2015 — 2017
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services, 3.404
Post University 2014 — 2015
Bachelor's Degree, Business Administration and Management, General, 3.03
Urbana University 2012 — 2015
Bachelors of Science in Business Administration, Business Administration, Management and Operations, 3.70
University of Phoenix 2010 — 2011
Associates in Business Administration, Business Administration, Management and Operations, 3.20
Angelina College 1997 — 1998
Business Management, Business/Commerce, General, 3.60
North Mesquite High School 1983 — 1987
Diploma, General, 3.00
Suddenlink Communications 2015 - Present
Suddenlink Communications November 2013 - June 2015
Suddenlink Communications February 2013 - November 2013
Suddenlink Communications March 2012 - February 2013
Suddenlink Communications January 2011 - March 2012
ACE Cash Express May 2005 - August 2010
Skills
Editing, Social Media, Creative Writing, Call Centers, Customer Service, Telecommunications, Customer Experience, Microsoft Office, Salesforce.com, Microsoft Excel, VoIP, Microsoft Word, PowerPoint
Education
Ashford University 2012 — 2015
Bachelor of Arts (B.A.), English
Tyler Junior College 2005 — 2005
None Received, Nursing
Suddenlink Communications February 2013 - March 2015
The Recording Academy 2010 - 2014
Metronome Coffee 2010 - 2012
Keller Williams Realty January 2005 - June 2008
Comcast September 2003 - November 2005
Expedia May 2001 - June 2003
EMG Media October 1999 - May 2001
Skills
Sales, Customer Engagement, Computer Proficiency, Outstanding verbal, Exceptional Listener, Effective Communicator, Passion for Quality, Passion for Success, Team Management, Real Estate Transactions, Short Sales, Strategic Leadership, Thinking Outside The Box, Strategic Thinking, Pro Tools, Audio Editing, Live Sound, Customer Service, Audio Post Production
Education
Art Institute of Seattle 2010 — 2014
Bachelor of Science (BS), Music Technology
Suddenlink Communications December 2009 - Present
Freelance Screenwriter January 2005 - Present
Actor/Writer 1999 - 2010
AIM LA 2001 - 2008
Skills
Film Production, Video Production, Screenwriting, Project Management, Video Editing, Television, Producing, Video, Feature Films, Creative Writing, Film, Directing, Acting, Voice Over, Commercials, Theatre, Final Cut Pro, Entertainment, Documentaries
Education
American Academy of Dramatic Arts
Theatre/Film acting
Eastern Arizona College
Fine Arts
LocalEdge April 2015 - Present
Dollar General February 2014 - April 2015
Driveline Retail Services June 2013 - March 2014
Suddenlink Communications August 2013 - February 2014
2020 Companies 2012 - 2013
SmartSource Rentals June 2010 - November 2011
Lowes July 2009 - February 2010
AARONS SALES & LEASE 2010 - 2010
Skills
Customer Service, Public Relations, Learning, Account Management, Live Events, Special Events, audio visual, Computer Hardware, Presenter, People Management, Employee Relations, Customer Relations, Customer Satisfaction, Management, Trade Shows, Event Management, Time Management, Sales
Education
Capella University 2009 — 2013
Bachelor of Science (BS), Business, 4.0
Blinn College 2005 — 2008
AA, Criminal Justice
Suddenlink Communications October 2007 - Present
Skills
Broadband, Troubleshooting
Education
Jones/NCTI arapahoe community college 2011 — 2016
Broadband communications
Amarillo College
AT&T March 2015 - Present
Suddenlink Communications April 2014 - August 2014
Pioneer Telephone January 2014 - April 2014
Pioneer Telephone March 2013 - January 2014
Allegiance Communications December 2012 - March 2013
Suddenlink Communications October 2008 - October 2012
Suddenlink Communications January 2007 - October 2008
Cox Communications February 2002 - May 2006
Cox Communications 2001 - July 2002
Multimedia Cablevision February 1998 - January 2000
Skills
HFC, Broadband, Fiber Optics, Telecommunications, Optical Fiber, VoIP, DOCSIS, Wireless, IP, DWDM, Ethernet, RF, Cabling, Telephony, Software Installation, Cable Television, Network Design, IPTV, T1, Computer Network..., Routers, MPLS, Cable Modems, Network Engineering, Wireless Networking, Switches
Education
Arapahoe Community College 2009 — 2011
AAS, Broadband Technology and Communication, 3.78 (Magna Cum Laude)
Arapahoe Community College 2003 — 2010
Certificate, Broadband Technical Management
Climate Control Institute of Tulsa 1994 — 1995
Certificate, Electrical Wiring Technology
Hennessey High School 1983 — 1987
Diploma, General Studies
Suddenlink Communications February 2015 - Present
Corrections Corporation of America September 2013 - Present
AlliedBarton Security Services May 2013 - Present
AT&T November 2008 - Present
StarTek August 2001 - October 2008
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, VoIP, Managed Services, Customer Retention, Mobile Devices, Call Centers, Customer Experience, Unified Communications, Sales Operations, Customer Satisfaction, Customer Service, Leadership, Microsoft Excel, Marketing, Microsoft Office, Public Speaking, Sales, Salesforce.com, Strategic Planning
Education
American InterContinental University 2006 — 2007
Master of Business Administration (MBA), Marketing
American InterContinental University 2004 — 2006
Bachelor of Fine Arts (BFA), Design and Visual Communications, General
Suddenlink Communications August 2000 - Present
Suddenlink Communications May 2012 - June 2013
Cox Communications March 2004 - December 2010
US Navy August 1989 - July 1993
Skills
SCTE Certified BPI, SCTE Certified BPT, SCTE BDS, Telecommunications, VoIP, Call Centers, Telephony, Broadband, IP, Computer Network..., Ethernet, Optical Fiber, Cabling, Fiber Optics, Wireless, VOD, DOCSIS, System Deployment, Internet Services, Troubleshooting, Customer Satisfaction, Team Leadership, Network Design, LAN-WAN, Customer Service, Team Building, RF, Management, DWDM, WAN
Education
Austin Community College 2011 — 2012
Associate of Science (A.S.), Engineering
FairClaims Roofing & Construction June 2015 - Present
Suddenlink Communications October 2014 - June 2015
Suddenlink Communications January 2013 - November 2014
Painted Productions September 2002 - December 2013
Suddenlink Communications February 2011 - December 2012
American Lifan Industry, Inc. January 2005 - October 2010
Skills
Web Design, Direct Sales, B2B Marketing, Marketing Strategy, Business Development, Social Media Marketing, Screen Printing, Photography, Advertising, Marketing Communications, Customer Satisfaction, Social Networking, Marketing, Online Marketing, Customer Retention, Public Relations, Marketing Management, E-commerce, Event Management, Cold Calling, Digital Marketing, Retail, Copywriting, Public Speaking, New Business Development, Sales, Online Advertising, Account Management, Sales Management, SEO, Email Marketing, Social Media, Photoshop, Sales Operations, Competitive Analysis, Creative Direction, Customer Service, Product Management, Microsoft Excel, Microsoft Office, Product Marketing, Market Research, Blogging, B2B, Product Development, Sales Process, Team Building, Market Planning, Selling, Management
Education
Bethel College-North Newton
Kansas State University
Newman Smith
Suddenlink Communications September 2012 - Present
Hensley Industries May 2012 - September 2012
(Americas) CQMS November 2011 - May 2012
Picerne Military Housing 2008 - 2011
St. Mary’s Residential Training School 2007 - 2008
Gilchrist Construction Company, LLC 2004 - 2007
Southwest Kansas Farmer Cooperatives LLC 2000 - 2004
Louisiana Department of Labor January 1998 - February 2000
Skills
Employee Relations, Talent Management, Human Resources, Performance Management, Organizational..., Succession Planning, Onboarding, Management, Recruiting, Policy, Team Building, Personnel Management, Leadership, HR Consulting, Training, Change Management, Talent Acquisition, Strategic Planning, Deferred Compensation, HR Policies, Employee Training, Employment Law, Temporary Placement, Workforce Planning, Employee Engagement, Interviews, New Hire Orientations, Hiring, Coaching, Time Management, Staffing Services, Job Descriptions, HRIS, Operations Management, Leadership Development, Temporary Staffing, Technical Recruiting, College Recruiting, Payroll, Benefits Administration, Program Management, Negotiation, Employer Branding, Internet Recruiting, Screening Resumes, Applicant Tracking..., Employee Benefits, Screening, Sourcing, Contract Recruitment
Education
American InterContinental University 2004 — 2006
M.B.A, Human Resource Management
Guymon High School
University of Louisiana at Monroe
B.A., Mass Communications
Suddenlink Communications July 2008 - Present
Information Systems Installation Services June 2003 - June 2008
Skills
Customer Service, Telecommunications, Project Management, Team Building, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Strategic Planning, Budgets, Team Leadership, Vendor Management, Leadership, Process Improvement, Training, Call Centers
Education
Appalachian State University 1999 — 2001
Computer and Information Sciences and Support Services
New Bern High School 1995 — 1999
MedAssets November 2014 - Present
US Bioservices August 2014 - October 2014
Tampa General Hospital August 2013 - February 2014
TRINTY MOTHER FRANCES HOSPITAL INFORMATION TECHNOLOGY DEPARTMENT November 2010 - May 2013
Suddenlink Communications February 2010 - October 2010
Walmart April 2009 - January 2010
Walmart May 1997 - January 2010
Skills
Medical Devices, Product Development, Microsoft Office, Strategic Planning, Customer Relations, Inventory Management, Pharmacy Operations, Account Management, Purchasing, Contract Management, Sales Management, Customer Service, Epic Systems, Epic Willow, Training, Inpatient, Management, Pharmacy, CPOE, Healthcare, Pharmacy Automation, Process Improvement, HIPAA, EHR, EMR, Healthcare Information...
Education
Ashford University 2013 — 2015
Master of Arts (M.A.), Education specializing in Reading
act Dallas 2014 — 2014
Alternative Certification for Texas Teachers, Education
TEXAS COLLEGE TYLER 2010 — 2013
BS IN BUSSINESS ADMINISTRATION (GRADUATED), Business Administration and Management, General, 3.425 (final GPA)
Tyler Junior College 1997 — 2001
ASSOCIATES IN COMPUTER SCIENCE/GENERAL STUDIES, COMPUTERS
John Tyler High School 1993 — 1997
High School Diploma
John Tyler High School
Sysco September 2015 - Present
Suddenlink Communications April 2015 - September 2015
hibu July 2007 - April 2015
Self employed January 2003 - July 2007
Western Reps February 2001 - December 2003
Skills
Advertising, SEO, B2B, SEM, Sales, Competitive Analysis, Sales Operations, Selling, Management, Digital Strategy, Sales Process, Negotiation, Budgets, Cold Calling, Direct Mail, Sales Presentations, Online Advertising, Social Media Marketing, Online Marketing, Digital Marketing, Advertising Sales, Email Marketing, Leadership, Marketing, Lead Generation, Social Media, Google Analytics, New Business Development, Marketing Management, Digital Media, Contract Negotiation, PPC, Direct Marketing, Marketing Strategy, Mobile Marketing
Education
Amarillo College
TTUHSCs School of Medicine March 2014 - Present
Northland Communications October 2011 - Present
Suddenlink Communications May 2004 - September 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Telecommunications, Broadband, Management, Training, Troubleshooting, Call Centers, Program Management, VoIP, IP, Telephony, Network Design, Wireless, Cabling, LAN-WAN
Education
Amarillo College 1980 — 1982
Communications, Communications Technology/Technician
NPG Cable/Suddenlink Communications June 2009 - February 2012
Suddenlink Communications 2009 - 2012
CM Industries September 2008 - May 2009
Bryson's Farm Fresh March 2008 - September 2008
Education
Grand River Technical School
Linn State Technical School
New Horizons Computer Learning Center
Heaven June 2013 - Present
Management and Training Corporation March 2012 - June 2012
Realpage, Inc May 2007 - January 2009
Suddenlink Communications 2009 - 2009
ACS, a Xerox Company April 2002 - February 2006
CIGNA Behavioral Health January 1999 - January 2000
U.S. Department of Labor January 1998 - August 1999
Skills
Substance Use Disorders, Career Counseling, Counseling Psychology, Mental Health Counseling, Mental Illness, Mental Health Care, Workforce Development, Workshop Facilitation, Workers' Compensation..., Volunteer Management, Volunteer Recruiting, Volunteer Training, Client Intake, Psychological Assessment, Career Assessment, Public Speaking, Public Relations, Non-profits, DSM-IV, Customer Service, Call Center, Training, Event Planning, Job Coaching, Life Coaching, Team Building, Technical Writing, Welfare-to-work, Administrative Work, Microsoft Word, Resume Writing, Legal Writing, Report Writing, Microsoft Excel, PowerPoint, Case Managment, Government Programs, Referrals, Substance Abuse..., Social Networking, Social Media, Psychological Testing, Goal Setting, Lifestyle Coaching, Life Transitions, Entitlements, Non-profit..., Networking, Federal Employment Law, Mentoring
Education
Amberton University 2002 — 2003
Professional Counseling
Texas A&M University-Commerce 1995 — 1997
B.S., Psychology/Business
Suddenlink Communications March 2010 - June 2010
RE/MAX Preferred Realty August 2009 - March 2010
Fine Line Homes September 2005 - January 2009
Omega Bank January 2005 - September 2005
Skills
Advertising
Education
Allegheny College 2001 — 2004
Bachelor of Arts, Economics
University of Pittsburgh 2000 — 2001
Suddenlink Communications January 2015 - Present
MasterCard April 2010 - March 2013
SERCO, Inc November 2009 - April 2010
Laird Technologies May 2007 - August 2009
360° Development September 2004 - May 2007
AT&T April 2001 - September 2004
AT&T April 1999 - April 2001
Skills
Employee Training, Training, Instructional Design, Process Improvement, Visio, Documentations, Software Documentation, Team Building, Customer Satisfaction, Analysis, Program Management, SharePoint, Leadership, Project Management, Business Process..., Call Centers, Strategy, Coaching, Customer Service, Marketing, Telecommunications, Interviews, Sales, Technical Writing, Documentation
Education
Angelo State University
BA, History, English, Secondary Education Teaching Certificate - Lifetime
Suddenlink Communications June 2012 - Present
Skills
Telecommunications, Direct Sales, VoIP, Solution Selling, Account Management, Wireless, Sales Management, Managed Services, Sales, Call Centers, IP, Broadband, Customer Satisfaction, Sales Operations, Telephony
Education
Abilene Christian University
Suddenlink Communications September 2010 - Present
Suddenlink Communications May 2008 - September 2010
Suddenlink Communications November 2007 - May 2008
Associated Network Partners, Inc. August 2004 - July 2005
AcademicPlanet, Inc. August 2004 - 2005
MCI Telecommunications 1980 - 1995
Skills
Business Solutions..., Program Management, Operations Management, Telecommunications, VoIP, Wireless, Strategic Planning, Management, Project Management, Project Planning, Integration, Contract Negotiation, IP, Team Building, Start-ups, Product Management, Vendor Management, SDLC, Team Leadership, Strategy, Business Analysis, Budgets, Leadership, Cross-functional Team..., Process Improvement, CRM, Network Engineering, Troubleshooting, Product Development, Call Centers, Analysis, Account Management, Broadband, Business Development, Negotiation, Switches, Networking, Managed Services, Fiber Optics, Enterprise Software, Telephony, Ethernet, Marketing Strategy, Strategic Partnerships, Service Delivery, Data Center, System Deployment, Disaster Recovery, Cloud Computing, Computer Network...
Education
Boston College 2007 — 2008
PMP Certification, Project Management
University of Maryland 1978 — 1986
Bachelor of Science, Business Administration
Sweet Shop USA March 2012 - Present
Suddenlink Communications July 2010 - February 2012
Skills
Cold Calling, Sales, Customer Service, Sales Management, Sales Operations, Team Building, Marketing Strategy, Marketing
Education
Barton College 2000 — 2003
Cox Communications November 2011 - Present
Suddenlink Communications August 2007 - November 2011
Bank of the Ozarks April 2000 - August 2004
CenturyTel ( aka Centurylink) October 2000 - April 2004
Entergy 1997 - 2000
Entergy 1997 - 2000
Education
Akransas Valley Technical Institute 1994 — 1997
Industrial Automation, Electronics
The Recording Workshop 1995 — 1995
Recording Engineer, Recording Engineering Arts
Arkansas Tech University 1984 — 1989
Business Marketing
Suddenlink Communications June 2014 - Present
Suddenlink Communications January 2014 - June 2014
Suddenlink Communications January 2013 - December 2013
Suddenlink Communications 2008 - 2012
Suddenlink Communications 2006 - 2008
Skills
Telecommunications, Call Centers, Process Improvement, Wireless, Team Building, Team Leadership, Vendor Management, Customer Experience, Customer Satisfaction, Budgets, VoIP, Management, Operations Management, Strategic Planning, Account Management, Leadership, Sales, Broadband, Forecasting, Customer Service
Education
University of Florida - Warrington College of Business Administration 2001 — 2003
MBA, Finance
Brigham Young University 1995 — 1999
BA, Marketing Communications
Suddenlink Communications January 2014 - Present
Suddenlink Communications October 2012 - December 2013
Suddenlink Communications August 2012 - October 2012
Catalyst For Growth June 2010 - August 2012
GO! Network November 2011 - July 2012
U.S. Cellular April 2007 - February 2010
U.S. Cellular May 2005 - April 2007
Conquest Training Systems, Inc. January 2002 - March 2005
Skills
Needs Analysis, Sales Skills Training, Consultative Selling, Performance Management, Performance Improvement, Organizational..., Leadership Development, Leadership Mentoring, Mentoring Of Staff, Large Group Facilitation, Program Facilitation, Instructional Design, Leading Change, Appreciative Inquiry, Intervention, Sales Management, Key Account Management, Soft Skills Training, Workshop Facilitation, Organizational..., Coaching, Employee Training, Change Management, Career Development, Management, Program Management, Staff Development, Selling, Selling Skills, Soft Skills, Interventions, Mentoring, Sales
Education
Arizona State University 1981 — 1982
B.S., Marketing
Suddenlink Communications March 2005 - Present
KMC Telecom January 1999 - March 2005
Carolina Telephone\Centel\Sprint June 1994 - January 1999
Paxar January 1991 - May 1995
Skills
Telecommunications, Wireless, Call Center, Sales Management, Managed Services, Solution Selling, Broadband, Account Management, New Business Development, Contract Negotiation, VoIP, Strategic Partnerships, Team Leadership, Product Management, Channel, Operating Budgets, Capital Budgeting, sales and operations...
Education
Appalachian State University 1991 — 1995
BSBA, Computer and Information Systems Security/Information Assurance
Hibriten High School
BJC HealthCare July 2015 - Present
Suddenlink Communications June 2014 - July 2015
Heritage Home Group LLC November 2013 - May 2014
Furniture Brands International (renamed to Heritage Home Group) February 2012 - November 2013
Staples July 2008 - February 2012
Corporate Express (Acquired by Staples) April 2000 - July 2008
Enterprise Rent-A-Car February 1999 - April 2000
Horizon Consulting January 1998 - December 1998
Aliant September 1996 - December 1997
Skills
PeopleSoft HCM, SQR, PeopleCode, PeopleTools, Crystal Reports, COBOL, Data Conversion, SQL*Plus, Requirements Gathering, ERP, PL/SQL, SDLC, Benefits, Visio, HRIS, User Acceptance Testing, Production Support, SQL, Payroll, Software Project..., Oracle SQL, Requirements Analysis, Business Analysis, MS Project, TAM, PeopleSoft, Employee Benefits, Oracle, Process Improvement, Databases, Enterprise Software, Data Migration, Data Warehousing, Microsoft SQL Server, Systems Analysis, Project Management, Oracle Applications, Business Intelligence, Enterprise Architecture, Software Documentation, Business Process, Unix
Education
University of New Brunswick 1995 — 1997
Computer Science
Acadia University 1992 — 1995
BA, English
Suddenlink Communications December 2003 - Present
Suddenlink Communications December 2002 - Present
Skills
Customer Service, Broadband, Telephony, VoIP, Call Centers, Telecommunications, Customer Satisfaction, Wireless, Team Leadership, Troubleshooting, Customer Experience, Team Building, IP, Cabling, Sales Operations, Microsoft Office
Education
Angelo State University 1990 — 1992
Gateway High School, Accounting and Business/Management
DRS Technologies, Inc. April 2011 - Present
Suddenlink Communications July 2009 - March 2011
Verizon January 1998 - July 2009
GTE January 1998 - July 2009
Skills
Cisco Technologies, Network Administration, Network Security, Linux, Firewalls, Troubleshooting, Security, Solaris, Juniper, System Administration, MySQL, Networking, Hardware, Technical Support, Project Management, Switches, Telecommunications, Data Center, Network Engineering, Perl, Databases, Juniper Technologies, Active DoD Secret...
Education
American InterContinental University 2004 — 2005
Bachelor, Business Administration Management, 3.9
South Plains College 1994 — 1997
Associate of Science (A.S.), Computer Science
Suddenlink Communications September 2014 - Present
Sonifi Solutions September 2011 - September 2014
Knology December 2006 - September 2011
Total Card, Inc. June 2005 - December 2006
Helzberg Diamonds September 2004 - June 2005
Midcontinent Communications November 2001 - September 2004
Skills
Project Management, Call Center, Recruiting, Coaching, VoIP, Management, Call Center Development, Customer Satisfaction, Team Building, Salesforce.com, Customer Retention, Process Improvement, Customer Experience, Employee Relations, Operations Management, Sales, Team Leadership, Call Centers, Telecommunications, Change Management, Customer Service, Sales Management, Microsoft Office, Account Management, Vendor Management, Microsoft Excel, Training, Strategic Planning, Troubleshooting, Technical Support, Contract Negotiation, Software Documentation, Forecasting, Outlook, CRM, Leadership, Sales Operations, Sales Process, System Administration, Direct Sales, Cross-functional Team..., Performance Management
Education
Augustana University (SD) 1982 — 1987
BA, Sociology/Psychology
Suddenlink Communications October 2011 - Present
A.P.G.L., Inc. May 1995 - October 2011
TruGreen LandCare June 1991 - May 1995
Skills
Office Management, Team Building, Customer Service
Education
Arizona State University 1975 — 1976
Business Administration
New Mexico State University 1973 — 1974
Associates BA
Mayfield High School 1970 — 1973
Alameda Junior High 1967 — 1970
general, office
Alameda Grade School 1961 — 1967
general
Suddenlink Communications September 2005 - Present
Skills
Marketing Strategy, Marketing, Call Center, Telecommunications, Marketing Communications, Social Media Marketing, Advertising, Customer Satisfaction, Media Planning, Direct Marketing, Direct Mail, Social Media, Strategic Planning, Customer Service, Microsoft Office, Product Marketing, Team Leadership, Team Building, Management, Graphic Design, Email Marketing
Education
Texas Tech University 2003 — 2005
Bachelor of Arts (B.A.), Mass Comm, Marketing
Amarillo College 1999 — 2003
Associate of Arts (A.A.), Advertising
Suddenlink Communications October 2004 - Present
KPMG October 2002 - March 2004
Trammell Crow Company January 2000 - October 2002
Skills
Telecommunications, Call Center, VoIP, Call Centers, Broadband, Telephony, Customer Satisfaction, Vendor Management, Sales Operations, Strategic Partnerships
Education
Angelo State University 1995 — 1999
Master of Business Administration (M.B.A.), Accounting and Finance
Hereford High School
Suddenlink Communications March 2014 - Present
Suddenlink Communications October 2012 - Present
Suddenlink Communications 2006 - November 2012
Cox Communications 2003 - 2006
Cox Communications 2002 - 2003
Trinity Mother Frances Health System 2000 - 2001
Skills
Marketing Strategy, Segmentation, Direct Marketing, Strategic Planning, Direct Mail, Marketing, Marketing Communications, Market Research, Database Marketing, Customer Satisfaction, Access, ICOMS, Business Objects, Data Analysis, Analysis, Query Writing, ODBC, Customer Retention, Churn Analysis, Retail Sales Analysis, Business Development, Strategic Partnerships, Analytics, Marketing Research, Management, Telecommunications, Team Leadership
Education
Baker College Center for Graduate Studies
Tyler Junior College
Warren Cat January 2015 - Present
Warren Cat January 2015 - Present
Warren Cat June 2014 - December 2014
Suddenlink Communications April 2012 - April 2014
Rancho Nuestro January 2009 - January 2012
Bryan ISD August 2011 - December 2011
Texas A&M University August 2010 - August 2011
Safari Studios October 2007 - December 2009
Rolling Plains Quail Research Ranch May 2007 - August 2007
Skills
Microsoft Word, Microsoft Excel, Microsoft Exchange, Microsoft PowerPoint, R for Stats, ICOMS, SAS, Prizi, Training, Agriculture, Wildlife, Customer Service, Public Speaking, Sales, Management, Hunting, Team Leadership, Research, Ecology, Leadership, Inventory Management, Team Building, Microsoft Office, Teamwork, Data Analysis, Time Management, Statistics, Budgets, Marketing, Fundraising, Negotiation, Leadership Development, Science, PowerPoint
Education
Angelo State University 2012 — 2013
Master of Science (MS), Animal Sciences
Texas A&M University 2010 — 2011
Bachelor of Science (BS), Agricultural Science
Angelo State University 2007 — 2011
Bachelor of Science (BS), Animal Sciences
http://bucketlist.sportsmanadventures.net September 2014 - Present
Media Image Solutions June 2006 - Present
Suddenlink Communications May 1996 - June 2006
Cox Media 2000 - 2002
Cox Media 2000 - 2002
Skills
Television, Radio, Broadcast, Advertising, Graphics, Editing, Video Production, Facebook, Video, Marketing, Digital Media, Commercials, Video Editing, Media Planning, Photography, Digital Marketing, Graphic Design, Adobe Creative Suite, Photoshop, Multimedia, Videography, Logo Design, Brand Development, Copywriting, Creative Direction, Social Media Marketing, Online Advertising, Media Relations, Online Marketing, Social Networking
Education
Arkansas State University 1992 — 1996
Bachelor of Science (BS), Radio Television Communications
Allstate January 2012 - Present
Suddenlink Communications March 2009 - January 2012
1-800-info-fast March 2008 - March 2009
Colorado Northwestern Community College July 2007 - January 2008
T-Mobile June 2004 - July 2007
DIRECTV September 1997 - June 2004
Skills
Training, Performance Management, Leadership, Team Leadership, Call Center, Recruiting, Management, Program Management, Customer Satisfaction, Customer Retention, Telecommunications, Business Process..., Sales, B2B, Strategy, Workforce Management, Policy and Procedure...
Education
Boise State University 1980 — 1986
B.A., Communication
Suddenlink Communications January 2013 - Present
Skills
PeopleSoft, SQR, Oracle, PeopleTools, PeopleCode, Requirements Analysis, SQL, PL/SQL, SDLC, Unix, Software Project..., Integration, Data Warehousing, Crystal Reports, Requirements Gathering, SOA, Business Intelligence, Business Analysis, Oracle Applications, Microsoft SQL Server, Databases, XML, Java, Testing
Education
University of Houston 2000 — 2003
Masters, Computer Science
Andhra University 1995 — 1999
BS, Computer science
Titan Specialties, LTD. August 2008 - Present
Suddenlink Communications June 2001 - January 2008
Cox Communications June 2001 - January 2008
Levi Strauss & Co. June 1995 - May 1999
Education
Amarillo College 1998 — 2001
A.S., Engineering Technology
Suddenlink Communications
Skills
Broadband, Wireless, Call Centers, Ethernet, Account Management, Marketing, Call Center, Telephony, Telecommunications, Salesforce.com, VoIP, Solution Selling, Direct Sales
Education
Auburn University
BScEE, Electrical Engineering
Auburn University
MBA, Marketing & Finance
Span 1 February 2015 - Present
Ben Franklin Career Center August 2014 - Present
J & M Home Services May 2014 - March 2015
Suddenlink Communications April 2012 - June 2013
NGK Spark Plugs (U.S.A.) June 2008 - March 2012
Baker Installations September 2000 - July 2008
Skills
Value Stream Mapping, PPAP, Sales, ISO/TS 16949, Manufacturing, Six Sigma, Lean Manufacturing, 5S, Process Improvement, Operations Management, Team Building, Automotive, Management, Continuous Improvement, Training, Customer Satisfaction, Kaizen, Telecommunications, Customer Service, Team Leadership, Quality Assurance, Cross-functional Team..., Strategic Planning, Leadership, JIT, SAP
Education
Ben Franklin Career Center 2014 — 2015
CAD/CADD Drafting and/or Design Technology/Technician
CAD Institute 2014 — 2014
AutoCAD Certificate, AutoCAD
West Virginia State University 1982 — 2008
Associates, Business Administration, Accounting
Buck Up! Auction Services November 2011 - Present
Suddenlink Media November 2008 - December 2012
Suddenlink Communications April 2007 - November 2008
La Finca & Next Stop...Paris Retail Stores July 2003 - April 2007
On Edge Ad Agency January 2006 - May 2006
Giddings Livestock Commission January 2003 - January 2006
The Blinn Log September 2004 - January 2005
Citizen's National Bank June 2003 - July 2004
Skills
Account Management, Campaign Development, Campaign Management, Campaign Planning, Campaign Strategy, Campaign Execution, Creative Development, Writing Skills, Marketing Communications, Able To Multi-task, Relationship Cultivation, Developing Client..., Developing Partnerships, Developing Markets, Issues Management, Image Management, Advertising, Advertising Sales, Event Planning, Event Management, Event Marketing, Event Execution, Fundraising, Auctioneering, Auctions, Creative Problem Solving, Collaborative Problem..., Promotions, Fast Learner, Team Motivator, Proactivity, Diplomacy, Tenacious, Adobe Creative Suite, Research, Priority Management, Staff Training, Television Production, Broadcast Television, Cable, Newspaper, Newspaper Design, Integrated Marketing..., Blogging, Risk Assessment, Budget Management, Budget Analysis, Proposal Preparation, Branding Development, Company Branding
Education
Texas State University-San Marcos 2005 — 2011
Bachelor of Arts, Mass Communication - Advertising
Blinn College 2002 — 2005
Associate of Arts
Mclennan Community College
Certificate from Auctioneer Academy, Auction
Suddenlink Communications December 2011 - April 2012
Comcast April 2005 - November 2010
Skills
Telecommunications, VoIP, Broadband, Call Center, Wireless, IP, Telephony, Ethernet, Troubleshooting
Education
Grambling State University 1995 — 2003
Bachelor of Science (BS), Computer Science
Jacksonville College-Main Campus 1994 — 1995
Jacksonville High School
Suddenlink Communications July 2015 - Present
Bell Helicopter February 2014 - October 2014
Bell Helicopter July 2012 - February 2014
Bell Helicopter September 2009 - July 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Telecommunications, Aircraft, Computer Hardware, Cabling
Education
Wayland Baptist University 2011 — 2015
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services, 3.48
Amarillo College 2006 — 2007
Airframe Mechanics and Aircraft Maintenance Technology/Technician
Amarillo College 1991 — 1993
Associate's degree, Electrical/Electronics Maintenance and Repair Technology
TBone Ventures, LLC January 2011 - Present
Suddenlink Communications April 2005 - January 2013
Cox Communications July 2003 - April 2005
American Legion Auxiliary January 1993 - April 2005
American Legion and Auxiliary September 1992 - April 2005
Vaughn Storage Systems January 2001 - July 2003
Rollins Leasing Corporation January 2000 - January 2001
Ryder Transportation Corporation January 1996 - January 2000
Skills
Contract Negotiation, Telecommunications, Management, Operations Management, Negotiation, Sales Management, Direct Sales, New Business Development, Customer Service, Product Development, Customer Satisfaction, Strategic Partnerships, Sales Operations, Solution Selling, Cross-functional Team..., Business Development, Project Management, Marketing Strategy, Product Management, Salesforce.com, Microsoft Office, Wireless, Telephony, Sales Process, Cold Calling, CRM, Selling, Managed Services, Sales
Education
West Texas A&M University 2014 — 2016
Accounting, Accounting and Busines Management
Amarillo College 2013 — 2013
Business management, Business Paralegal
Amarillo College 2011 — 2013
Associates, Paralegal Studies
Wayland Baptist University 2006 — 2009
BS, Business Management
Wayland Baptist University 2001 — 2003
Business, Management
Brownfield High School 1981 — 1985
General Studies
Suddenlink Communications December 2010 - Present
Hilton America's - Houston August 2010 - December 2010
WorldFest-Houston International Film and Video Festival February 2010 - May 2010
City of Missouri City, Texas 2010 - 2010
City of Missouri City, Texas 2010 - 2010
True Entertainment, LLC January 2009 - April 2009
Penland Food Court, Baylor University October 2008 - December 2008
Skills
Final Cut Studio, Avid Media Composer, Photoshop, Video Editing, Videography, Video Production, Digital Photography, Windows & Mac operating...
Education
Baylor University 2005 — 2009
BA, Film and Digital Media, Public Relations
Time Warner Cable June 2011 - Present
Suddenlink Communications April 2010 - June 2011
Convergys March 2009 - April 2010
Apple Inc. June 2001 - August 2007
Skills
Technical Support, Retail, Time Management, Troubleshooting, Call Centers, Computer Hardware, Windows XP, Software Installation, Routers, Wireless, Software Documentation, Wireless Networking, Help Desk Support
Education
Dallas County Community College 2010 — 2016
Advanced Accounting Professional certification, Accounting
Austin Community College 2003 — 2008
Registered Nursing/Registered Nurse
The University of Texas at Tyler 1991 — 1992
Secondary Education and Teaching
East Texas Baptist University 1984 — 1989
BS, Computer information Systems and Math
Posh Paws Pet Spa May 2012 - Present
Clarify Phones December 2011 - October 2012
Suddenlink Communications November 2010 - December 2011
JK Ranch October 2009 - November 2010
American Classifieds January 2002 - October 2008
Skills
Cold Calling, Advertising, Account Management, Sales Management, Sales, B2B, Online Advertising, New Business Development, Direct Sales, Telecommunications, Marketing, Salesforce.com, Social Media Marketing, Marketing Strategy, Sales Presentations
Education
Arkansas State University
Suddenlink Communications May 1974 - Present
Skills
Broadband, Telecommunications, VoIP, Customer Retention, Product Management, Call Center, Account Management, Cross-functional Team..., Vendor Management, Wireless, Budgets, Leadership, Operations Management, Strategic Partnerships, Team Building, Leadership Development, Process Improvement, Unified Communications, Forecasting, Strategic Planning, Sales Management, Team Leadership, New Business Development, IP, VOD, Call Centers, Customer Satisfaction, Customer Experience
Education
Arkansas State University 1974 — 1979
Bachelor of Science (BS), Political Science and History
Axxys Technologies February 2013 - Present
Self employed May 2011 - February 2013
Axxys Technologies October 2008 - April 2011
Wood Networks October 2006 - August 2008
Suddenlink Communications May 2006 - October 2006
Skills
VPN, Microsoft Exchange, Active Directory, Network Security, Network Administration, Customer Service, Servers, Microsoft Servers, Disaster Recovery, Computer Hardware, Cisco UCS, Troubleshooting, Technical Support, Windows Server, Networking, Routers, Hardware, VoIP, Security, Group Policy
Education
Blinn College 2001 — 2004
AAS, Information Technology Administrator
Suddenlink Communications VP Commecial Services - Middle America CoxCox CommunicationsMarch 2002 - May 2006
Network Services Group October 2000 - November 2001
Sprint PCS August 1996 - June 2000
NuVox Communications 2000 - 2000
Frontier Wirelss Alabama 1994 - 1996
Frontier Communications 1992 - 1994
Frontier Communications 1984 - 1992
Education
Angelo State University 1982 — 1986
MBA, Management
University of Arizona 1978 — 1981
BS, Markeing
Monroe Community College 1978 — 1980
AS, Engineering
Suddenlink Communications June 2006 - Present
The Times Herald November 2003 - June 2006
Education
Arkansas State University
Suddenlink Communications July 2012 - Present
Skills
Matlab, AutoCAD, Microsoft Office, SCADA, PLC, Engineering
Education
Amarillo College 2008 — 2011
Suddenlink Communications November 2010 - Present
Skills
Telecommunications, Direct Sales, Account Management, Solution Selling, VoIP, Managed Services, Cold Calling, Wireless, Salesforce.com, Sales, Call Centers, Telephony
Education
Arkansas Tech University
American Business & Technology University March 2015 - Present
American Business & Technology University September 2013 - Present
Army National Guard February 2007 - February 2014
DuPont Nutrition & Health February 2013 - September 2013
Suddenlink Communications October 2010 - January 2013
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Windows, Research, HTML, Customer Service, Strategic Planning, Technical Support, Staff Development, Academic Advising, Public Speaking, Veterans Affairs, Veterans Benefits, Databases, Training, Team Building, Leadership, Marketing, Social Media Marketing, Online Marketing, Process Improvement, Project Management, Website Development, Information Technology, Admissions Counseling, MS programs
Education
American Business & Technology University 2014 — 2016
Associate of Arts and Sciences (AAS), Business Administration and Information Technology
Missouri Western State University 2008 — 2009
Micro Beef Technologies, Ltd. August 2012 - Present
Micro Beef Technologies, LTD May 2008 - July 2011
Suddenlink Communications April 2005 - May 2008
AmaTechTel January 2004 - April 2005
Building Services Tech January 2002 - December 2003
Skills
Troubleshooting, Software Installation, Technical Support, Networking, Cisco Technologies, Hardware, VPN, Wireless Networking, Help Desk Support, Testing, Laptops, Printers, System Deployment, Electronics, Electricians, HP, Outlook, Cabling, Preventive Maintenance, Maintenance & Repair, Windows 7, Computer Hardware, Desktop Computers
Education
Amarillo College
Texas State Technical College
High School Diploma
Clarendon College
Suddenlink Communications September 2012 - May 2013
Wining Strategies Marketing 2012 - 2012
ComputerLand(Career Personnel) July 2011 - September 2011
Murphy USA October 2010 - April 2011
Best PumpWorks September 2007 - April 2010
Harte Hanks(Adecco) February 2005 - May 2005
Walmart February 2004 - June 2004
Thermax January 2004 - March 2004
Sitel March 2003 - January 2004
Southeast Wood August 2002 - December 2002
Skills
Customer Service
Education
Blinn College 1997 — 1998
Computer Science
Tyler Junior College 1995 — 1996
Whitehouse High School 1991 — 1995
High School Diploma
St. Mary's Medical Center July 2001 - Present
Cracker Barrel 1999 - July 2001
Suddenlink Communications 1997 - 1999
Education
O C Collins Career Center 2000 — 2001
Surgical Technology/Technologist
Marshall University 1996 — 2000
Pre-Nursing Studies
Suddenlink Communications December 2014 - Present
Cool Containers, LLC October 2011 - August 2015
Simonton Windows May 2009 - January 2010
Skills
Brazing, Electrical..., Assembler, Troubleshooting, Customer Service, Equipment Repair, Refrigeration, EMT, fire fighter, copper tubing
Education
Washington County Career Center-Adult Technical Training 2009 — 2010
Certificate in maintenance millwright mechanic, industrial mechanics
warren local high school 2003 — 2007
high school diploma, general classes
Suddenlink Communications October 1990 - Present
Skills
Cable Broadband
Education
Angelina College 1988 — 1990
Associate of apllied Science in Electronics
none
Townsquare Media October 2013 - Present
KGNC Radio January 2007 - October 2013
Suddenlink Communications August 2004 - December 2006
KFDA-TV 1988 - 1993
Skills
Radio, Broadcast, Radio Broadcasting, Radio Advertising, Radio Promotions, Digital Media, Radio Producing, Radio Host, Radio Programming, Television, Advertising Sales, Advertising, Broadcast Television, Media Buying, Media Relations, Radio Production, Social Media Marketing, Public Relations, Social Media, Marketing, Leadership, Social Networking, Marketing Strategy, Public Speaking, Event Planning
Education
Ball State University 1977 — 1981
Bachelor's degree, Telecommunications
Suddenlink Communications March 2013 - Present
Allied Barton October 2011 - March 2013
United States Air Force Security Forces October 2005 - October 2011
Education
American Military University 2008 — 2018
Bachelor's degree, Information Technology
Community College of the Air Force
Associate's degree, Criminal Justice
Suddenlink Communications 2014 - 2015
Education
Starr School of Cosmetology 2006 — 2006
Manicurist, Nail Technician/Specialist and Manicurist
ATI Technical Training Center 1995 — 1996
Dental Assisting, RDA, Dental Assisting/Assistant
lakeview Centennial High School
diploma
Thomas Health System October 2012 - March 2015
Suddenlink Communications January 2007 - January 2010
WV Division of Corrections January 2001 - January 2007
Education
West Virginia University 2015 — 2017
Master's degree, Family Practice Nurse/Nursing
West Virginia University 2014 — 2015
Bachelor's degree, Registered Nursing/Registered Nurse
Bluefield State College 2010 — 2012
Associate of Science (A.S.), Registered Nursing/Registered Nurse