SummaCare Company
Industry: Company
DescriptionFounded: 1992 Parent organization: Summa Health System Corporation Subsidiary: Summa Insurance Company, IncFeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee outside Moved, closed, or was never hereReportSummaCareWebsiteDirections Saved (0) Saved Save 14 Google reviews Health insurance agency in Akron, Ohio Address: 1200 E Market St #400, Akron, OH 44305 Hours: Closed ⋅ Opens 8:30AM Mon SundayClosedMonday(Martin Luther King Jr. Day)8:30AM–5PMHours might differTuesday8:30AM–5PMWednesday8:30AM–5PMThursday8:30AM–5PMFriday8:30AM–5PMSaturdayClosedSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (800) 996-8411: : Website: Place name: : : Category: : : Website: http://www.summacare.com/ Category: Health insurance agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (4) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of SummaCare Posting publicly on the Web Write a review Reviews"I wait on hold for over 45 mins then just get cut off." "The office manager tried to get on the network, Summacare refused." "Horrendous customer service." View all Google reviews
SummaCare List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at SummaCare. You can filter them based on skills, years of employment, job, education, department, and prior employment.
SummaCare Salaries. You can even request information on how much does SummaCare pay if you want to. Learn about salaries, pros and cons of working for SummaCare directly from the past employees.
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174 SummaCare employees in database. Find out everything there's to know about SummaCare employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
SummaCare Employees
Montefiore January 2014 - Present
SummaCare December 2006 - December 2012
UHHS Bedford Medical Center September 1994 - November 2006
Marymount Hospital July 1986 - September 1994
Cleveland Clinic 1985 - 1987
Cleveland Clinic 1980 - 1985
Cleveland Clinic 1978 - 1980
Skills
NCQA, HEDIS, Medicare, Health Insurance, Managed Care, HIPAA, Health Policy, Healthcare Management, Healthcare, Healthcare Information..., Six Sigma, Process Improvement, Insurance, Visio, TQM, Infection Control, Risk Management, Strategic Planning, Public Reporting, Patient Safety, Project Management, Healthcare literacy, Hospitals, EHR, Clinical Research, Informatics, Nursing, Medicaid, Acute Care, JCAHO
Education
Kent State University 1986 — 1987
MSN, Nursing Administration
WVU 1974 — 1978
BSN, Registered Nursing/Registered Nurse
American Greetings April 2014 - Present
American Greetings Interactive March 2004 - April 2014
SummaCare 2002 - 2004
Skills
JavaScript, Python, CSS, HTML, Agile Methodologies, jQuery, User Experience, Django, HTML 5, User Interface Design, Web Development, Test Driven Development, Programming, Software Development, Linux, Git, Subversion, AJAX, OOP, Testing, SQL, Web Applications, XHTML, Apache, HTML5
Education
The University of Akron 1996 — 2002
B.S., Computer Science
Village of Dee-Maret AdministratorVillage of Dee-MaretApril 2002 - Present
SummaCare July 1998 - July 2001
Skills
Customer Service, Public Speaking, Elder Care, Physicians, Nonprofits, Healthcare
Education
The University of Akron 1996 — 1997
Master of Arts (M.A.)
Baldwin Wallace University 1992 — 1996
B.S., Broadcast Communications
Packard General Agency July 2015 - Present
SummaCare December 2007 - July 2015
Packard Agency February 2003 - December 2007
Skills
Health Insurance, Life Insurance, Customer Service, Employee Benefits, Insurance, Sales, Medicare, Management, Health Savings Accounts, Disability Insurance, Term Life Insurance, Account Management, Healthcare, Microsoft Office, New Business Development, Sales Management, Brokers, Leadership
Education
Bowling Green State University
Business, Management, Marketing, and Related Support Services
Milliman January 2015 - Present
Richardson Adult Literacy Center January 2013 - Present
PNC April 2014 - January 2015
PNC August 2012 - April 2014
University of Texas at Dallas February 2012 - April 2012
SummaCare August 2008 - December 2011
Skills
Public Speaking, Microsoft Excel, PowerPoint, Microsoft Word, Instructional Design, Process Improvement, Training, Data Entry, ESL, Presentations, Data Analysis
Education
Richland College 2013 — 2015
Information Technology, 4.0 GPA
The University of Akron
Western Reserve Hospital Director, Accounts Receivable and EligibilitySumma Management Services OrganizationNovember 2012 - May 2014
SummaCare July 2004 - November 2012
SummaCare February 2004 - July 2004
Apex Benefits Services October 2001 - February 2004
Akron City Health System November 2000 - October 2001
SummaCare, Inc January 1999 - November 2000
Skills
MS Office Suite, Solomon, Crystal Reports, Health Insurance, Accounts Receivable, Financial Analysis, Analysis, Process Improvement, Budgets, Financial Statements, Management, Financial Reporting, Payroll, Invoicing, Accounting
Education
Kent State University
B.B.A, Accounting
SummaCare October 2012 - Present
BlueSpruce Communication 1993 - 2012
The University of Akron 1993 - 2008
Visiting Nurse Service, Akron, OH 1984 - 1993
Western Reserve Girl Scout Council 1981 - 1984
Skills
Marketing Communications, Corporate Communications, Copywriting, Public Relations, Social Media Marketing, Fundraising, Editing, Crisis Communications, Copy Editing, Advertising, Media Relations, Public Speaking, Internal Communications, Press Releases, Social Media, Facebook, News Writing, Writing, InDesign, Photoshop, Photography, Desktop Publishing, Publications, Marketing Strategy, University Teaching, Oral & Written..., Creative Writing, Research, Creative Direction, Online Advertising, Newsletters, Event Planning, Online Marketing, Integrated Marketing, Budget Management
Education
The University of Akron 1993 — 1995
Master of Arts (M.A.), Mass Communication/Media Studies
The University of Akron 1976 — 1980
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Anthem BC & BS May 2007 - Present
Anthem 2007 - 2013
PAC Chair 2008 - 2012
Summacare August 2002 - May 2007
Skills
Health Insurance, Insurance, Employee Benefits, Medicare, Disability Insurance, Life Insurance, Small Business, Health Savings Accounts, Brokers, Property & Casualty..., Term Life Insurance, Healthcare, Managed Care, Workers Compensation, Individual Health..., Sales, Underwriting, Marketing Strategy, Marketing, Strategy, Long-term Care, Accident, Whole Life, COBRA, Universal Life
Education
Cuyahoga Community College 1991 — 1993
Business Management
Maple Hts High School 1987 — 1991
SummaCare October 2012 - Present
SummaCare 2009 - Present
Apex Benefits Services, LLC January 2007 - September 2009
Skills
Managed Care, Medicare, Health Insurance, Health Policy, Insurance, Medicare Part D, HIPAA, Life Insurance, Claim, Disability Insurance, Customer Service, Healthcare, Training
Education
Baldwin Wallace University
Bachelor of Arts (BA), Human Resources Management, 3.6
Baldwin Wallace University
Bachelor of Arts (BA), Business Administration and Management, General
Academy of Healthcare Management
Healthcare
SummaCare June 2000 - Present
Skills
Health Savings Accounts, Insurance, Employee Benefits, Medicare, Life Insurance, Underwriting, Term Life Insurance, Account Management, General Insurance, Healthcare, Customer Retention
Education
Kent State University 1992 — 1996
Advertising
SummaCare March 2007 - Present
TechnoBuffalo July 2009 - January 2010
Best Buy June 2007 - July 2009
Vertex Computer Systems February 2006 - October 2006
Skills
WordPress, Hardware, Customer Service, Marketing, Technical Support, Editing, Mac, Retail, Multimedia, Video, Consumer Electronics, Social Media Marketing, Social Media, Sound, Analysis, Windows 7, Blogging, Social Networking, Leadership, Consumer Elec, Technology, Apple, Digital Photography, MP3 players, Video Games, Help Desk Support, iWork, Writing, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint
Education
The University of Akron
B.A., Mass Media Communications
The University of Akron
A.A.S., Computer Information Systems
Nature's Helper July 2011 - Present
Buckeye Ambulance LLC July 2014 - September 2014
Rocal July 2012 - September 2012
Visibly Green June 2011 - September 2012
Indoor Greenfield October 2011 - March 2012
US Navy August 2008 - July 2010
SummaCare September 2007 - May 2008
Vangent, Inc. August 2005 - June 2007
Skills
Art, Vocal, Pioneering, Research, Website Management, Microsoft Office, Proposal Writing, Supervisory Skills, Editing, Customer Service, Creative Writing, Public Speaking, Blogging, Event Planning, Teaching, Social Networking, Sales, Management, Leadership, Social Media, Time Management, Nonprofits, Fundraising, Facebook, Webmaster Services, Public Relations
Education
Cumberland College 2001 — 2005
Psychology, Biology, Art, Literature
McClain High School 1998 — 2001
SummaCare September 2013 - February 2015
State Farm, Kevin Davis December 2012 - August 2013
Verimed Services September 2007 - December 2009
Managed Care of America September 2001 - July 2007
Northwestern Mutual October 1998 - August 2001
Skills
Employee Benefits, Insurance, Customer Relations, Customer Service, Vendor Relations, Decorative Painting, Traditional Painting, Creative Writing, Resume Writing, Delivering Results, Long Term Care, Home Care, vacation planning, Long-term Care, Health Insurance, Life Insurance, Health Savings Accounts, HIPAA, General Insurance, Property, Property & Casualty..., Sales, Management, Healthcare, Strategic Planning, Marketing, Process Improvement, Project Management, Managed Care, Claim, Microsoft Office, Disability Insurance
Education
Indiana University of Pennsylvania 1979 — 1983
Consumer Affairs
Somerset 1973 — 1979
Diploma
SummaCare March 2015 - Present
HealthSpan Integrated Care/HealthSpan Physicians October 2012 - March 2015
Kaiser Permanente June 2009 - October 2012
The Tranzonic Companies July 2008 - December 2008
The Tranzonic Companies August 2007 - July 2008
The Tranzonic Companies November 2006 - August 2007
Skills
Medicare, Healthcare, Health Insurance, HIPAA, Medicare Part D, Insurance, Healthcare Management, Healthcare Information..., Epic Systems, Customer Service, Leadership, Medical Records, Training, Policy, Employee Benefits
Education
Franciscan University of Steubenville 2001 — 2003
Bachelor of Arts (B.A.), Theology/Theological Studies and History
Notre Dame College
TSG Resources August 2015 - Present
WHGF May 2005 - Present
SummaCare March 2013 - August 2015
Integrated Marketing Technologies April 2011 - March 2013
Skills
Accounting, Financial Reporting, Financial Analysis, Budgets, Financial Accounting, Managerial Finance, Leadership, Microsoft Excel, Process Improvement, Financial Systems, Accounting System, Finance, Variance Analysis, Budgeting, Cash Flow, General Ledger, Strategic Financial..., Access, Financial Statements, Bank Reconciliation, Account Reconciliation, Internal Controls, Financial Forecasting, Management Accounting, Revenue Recognition, Cash Flow Forecasting, Fixed Assets, Payroll, Internal Audit, Insurance, Budget Process, Balance Sheet, Accruals, Accounts Receivable, Balance, Accounts Payable, Financial Audits, Capital Budgeting, Pricing, Forecasting, Lean Six Sigma
Education
Columbia College
BSBA, Business, Accounting, Financial Services
Plus One Health Management Inc. April 2015 - Present
Gold's Gym March 2014 - Present
SummaCare July 2013 - April 2015
The Shaw JCC of Akron September 2013 - May 2014
Summa Health Systems December 2011 - December 2012
The Univeristy of Akron Student Recreation and Wellness Center August 2008 - August 2012
YMCA August 2011 - December 2011
Skills
Health Education, Event Management, Microsoft Office, Program Development, Microsoft Word, Marketing, Wellness, Data Analysis, Program Management, PowerPoint, Health Promotion, Corporate Wellness, Social Media Marketing, Strategic Planning, Nutritional Counseling, Exercise Design, Group Exercise..., Public Speaking, Event Planning, Customer Service, Employee Wellness
Education
The University of Akron 2011 — 2012
Master of Science (M.S.), Sport Science and Administration
The University of Akron 2008 — 2011
Bachelor of Science in Education, Exercise Science
Hudson High School 2002 — 2006
SummaCare October 2005 - Present
Skills
Sales Management, Employee Training, Call Center Development
Education
Colorado State University
Social Work
University of Oklahoma
SummaCare December 2013 - Present
SummaCare December 2005 - December 2013
SummaCare September 2002 - December 2005
Skills
Accounts Payable, Accounts Receivable, Account Management, Accounting, Financial Analysis, Financial Reporting, Microsoft Office, Crystal Reports, Financial Accounting, Analysis, Account Reconciliation, Access, Risk Management, Process Improvement, Employee Benefits, Health Insurance, Medicare, Strategic Financial..., Underwriting, HIPAA, Managed Care, Insurance, Strategic Planning, Healthcare, Management, Project Management, Customer Service
Education
The University of Akron
Sterling Jewelers March 2012 - Present
Sterling Jewelers March 2005 - March 2012
Sterling Jewelers May 1999 - March 2005
SummaCare April 1997 - May 1999
Sterling Jewelers August 1994 - May 1999
Skills
Performance Improvement, Employee Training, Instructional Design, Training, Customer Service, Performance Management, Leadership, Team Building, Leadership Development, Performance Consulting, Training Delivery, Workshop Facilitation, Onboarding, Organizational..., Public Speaking, Succession Planning, Management Development, Needs Analysis, Strategic Planning, Organizational..., Retail, Change Management, Human Performance, Blended Learning, Management, Sales
Education
The University of Akron
Bachelor's degree, Business Organizational Communications
Summa Health System & NewHealth Collaborative December 2014 - Present
Summa Health System April 2013 - November 2014
Summa Health System August 2008 - March 2013
Summa Health System 2001 - 2008
SummaCare 1997 - 2001
SummaCare 1995 - 1997
Skills
Managed Care, Financial Analysis, Negotiation, Health Insurance, Hospitals, Healthcare, Healthcare Management, Revenue Cycle, Accountable Care Models, Employer Engagement, Leadership, Health Policy, Healthcare Industry, Patient Safety, Strategic Planning, Strategy
Education
Health Care Advisory Board 2007 — 2009
Fellow of the Advisory Board Company:, HealthCare Strategy, Finance, Operations and Leadership
Kent State University 1999 — 2001
Master of Business Administration, Executive MBA Program
Ohio University 1991 — 1995
Health Service Administation, Health Care Finance
Walsh Jesuit HS
Bravo Wellness, LLC September 2013 - Present
SummaCare February 2013 - September 2013
WellPoint January 2005 - January 2013
Anthem January 2001 - January 2005
Medical Mutual January 1997 - January 2001
Medical Mutual 1986 - 2001
Medical Mutual January 1994 - January 1997
Blue Cross Blue Shield of Ohio April 1986 - October 1990
Skills
Health Savings Accounts, Insurance, Employee Benefits, Managed Care, Self-funded, PPO, Medicare, Account Management, Disability Insurance, Claim, Provider Relations, Health Care Reform, Healthcare, Underwriting, Disease Management, HMO, Term Life Insurance, Strategic Planning, Medicare Part D, Leadership, Brokers, Health Insurance, Process Improvement, Analysis
Education
Cleveland State University
Bachelor of Arts (B.A.), Psychology
John Carroll University
St Ignatius High School
SummaCare, Inc. May 2013 - Present
SummaCare July 2011 - May 2013
SummaCare February 2008 - June 2011
Summa Health System July 2004 - February 2008
Skills
Health Insurance, Employee Benefits, Marketing Communications, Self-funded, Process Improvement
Education
BSBA Marketing
Bachelor of Business Administration (BBA), Marketing
The University of Akron
BSBA Marketing and Associates in Business Management and Office Supervision
SummaCare August 2012 - Present
TMW Systems June 2012 - August 2012
Taylor Steel Inc. November 2011 - August 2012
Pharmacy Data Management, Inc. (PDMI) 2010 - 2011
US Census Bureau January 2010 - July 2010
Delphi Automotive Systems September 1997 - March 2009
Delphi Automotive Systems August 1990 - August 1997
Delphi Automotive Systems September 1985 - September 1990
Skills
C#, VB.NET, HTML, ASP.NET, JavaScript, SQL Server, SQL database design, Microsoft SQL Server, Integration, Web Development, Web Services, SQL, Software Development, Project Management, PHP
Education
Kent State University 1990 — 1996
MS, Computer Science
Penn State University 1976 — 1980
BS, Chemical Engineering
Rolta AdvizeX December 2014 - April 2015
AmTrust North America October 2014 - December 2014
EnvisionRxOptions January 2014 - October 2014
MCPc July 2013 - January 2014
SummaCare November 2010 - January 2013
Adecco Group 2013 - 2013
Skills
Microsoft Exchange, Active Directory, Windows 7, Windows Server, Microsoft DNS, Group Policy, MCSE 2003, MCSA, VMware, Hyper-V, Data Center, Server Administration, Servers, Troubleshooting, Virtualization
Education
Art Institute of Pittsburgh 1998 — 2002
Multi-media Design, Web Design, 2D and 3D animation
The Lubrizol Corporation July 2014 - Present
Philips April 2014 - July 2014
Philips October 2012 - April 2014
Philips September 2011 - October 2012
Knox Marketing Inc. May 2006 - September 2011
SummaCare May 2004 - May 2006
HM Inc May 2001 - May 2003
Skills
Marketing Communications, Healthcare, Social Media Marketing, Marketing Strategy, Social Media, Advertising, Direct Marketing
Education
The University of Akron 2001 — 2006
BS, Marketing
SummaCare November 2010 - Present
Jackson Hewitt December 2006 - Present
BCG & Company January 2009 - November 2010
Skills
Tax, Tax Returns, Tax Preparation, Accounting, Financial Reporting, Financial Analysis, Auditing
Education
The University of Akron 1999 — 2010
MTAX, Taxation/Accounting
SummaCare August 2007 - July 2011
Benefits Resource Group December 2006 - May 2007
Grossman Consulting Group June 2006 - November 2006
Medical Mutual of Ohio 1989 - 2006
Education
Cleveland State University 1989 — 1996
SummaCare Health and Wellness Program ManagerFord Motor Company1997 - 2007
Skills
Healthcare, Wellness, Stress Management, Health Education, Health Insurance, Event Planning, HIPAA, Fitness, Public Speaking, Health Promotion, Managed Care, Healthcare Management, Strength Training, Exercise Physiology, Behavior Change
Education
The University of Akron 1997 — 1998
MS, Exercise Physiology
The University of Akron 1993 — 1997
BS, Sports Medicine
American Medical Response April 2009 - March 2013
Digital Color International July 2012 - September 2012
SummaCare September 2008 - March 2009
Sterling Jewelers July 2003 - April 2008
Skills
Public Relations, Marketing Communications, Blogging, Public Speaking, Social Media, Microsoft Excel, PowerPoint, Customer Service, Media Relations, Editing, Event Planning, Internal Communications, Marketing
Education
Liberty University 2012 — 2015
Master of Business Administration, Human Resources
Kent State University 2005 — 2011
Bachelor of Arts, Communication Studies; Public Communication
SummaCare January 2015 - Present
Pharmacy Data Management, Inc. (PDMI) December 2010 - January 2015
Summa Health System June 2009 - December 2010
Rite Aid January 2007 - July 2010
Hospira January 2002 - February 2006
Skills
Pharmacists, Pharmacy, Clinical Research, Pharmacy Benefit..., 340B, Clinical Pharmacology, Disease Management, Healthcare, Healthcare Management, Managed Care, Medicare Part D, Medication Therapy..., Medicaid, Pharmaceutical Industry, Pharmacy Automation
Education
Northeastern Ohio Universities, College of Medicine 2008 — 2011
Doctor of Pharmacy (Pharm.D.)
University of Findlay 1997 — 2001
Bachelor of Science (B.S.), Biology/Environmental Health and Safety
Shaker Heights Country Club May 2015 - Present
Inner Circle Advisors, LLC May 2014 - August 2014
John Carroll Men's Golf Team 2013 - 2014
SummaCare June 2013 - July 2013
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Research, Public Speaking, Time Management, Teamwork, Social Media, Customer Service, Access, Leadership, Accounting, Fundraising, Social Networking, Editing, QuickBooks, Creative Solutions...
Education
John Carroll University 2013 — 2017
Bachelor's Degree, Accounting, Junior
Brecksville-Broadview Heights 2009 — 2013
High School
The Exchange Stores September 2010 - Present
SummaCare May 2013 - August 2015
Cleveland Scene Magazine May 2010 - December 2010
Skills
Project Management, Event Planning, Social Media Marketing, Marketing Communications, Public Relations, Creative Direction, Writing, Creative Writing, Copy Editing, Editing, Public Speaking, Facebook, Customer Service, Sales
Education
The University of Akron 2012 — 2016
Education
Aetna July 2015 - Present
Consolidated Healthcare Solutions January 2010 - July 2015
Summacare August 2013 - November 2014
Ohio State University Extension May 2013 - August 2013
WellCare July 2012 - November 2012
Automated Health Systems November 2010 - June 2012
CareSource Management Group August 2009 - February 2010
Humana November 2005 - August 2009
Columbia Sportswear Co August 1999 - January 2005
Levi Strauss & Co. 1994 - 1999
Skills
Merchandising, Insurance, Medicare, Healthcare, Medicaid, Strategic Planning, Customer Service, Customer Relations, Public Relations, Problem Solving, Public Speaking, Microsoft Office, Event Planning, Marketing Strategy, Product Development, Account Management, Compliance, Team Building, Sales Management, Supervisory Skills, Coaching, Spanish, Advertising, Hiring, Promotions, Non-profits, Event Management, Retail, English, Word, Administration, Marketing, Recruiting, Customer Satisfaction
Education
Defiance College 1979 — 1982
Social Work
Owens Community College
Business, Management, Marketing, and Related Support Services, 3.87
Owens Community College
Tinora High School
Optum Payer Consulting March 2014 - Present
Insight Global for Verisk Health December 2013 - Present
SummaCare October 2008 - September 2013
Kaiser Foundation Health Plan July 1985 - September 2008
Skills
Healthcare, Medicare, Disease Management, Managed Care, Health Insurance, HIPAA, Healthcare Management, NCQA, Medicaid, Quality Improvement, Health Policy, Provider Relations, EHR, Healthcare Information...
Education
Case Western Reserve University 1984 — 1989
Masters of Nursing, Community Health and Administration
SummaCare April 1993 - Present
Community Mutual BCBS January 1993 - April 1993
PHP of Ohio/United HealthCare December 1987 - August 1992
Skills
Insurance, Medicare, Property & Casualty..., Account Management, Healthcare Information..., Term Life Insurance, HIPAA, Team Building, New Business Development, Claim, Process Improvement, General Insurance, Liability, Sales Management, Marketing Strategy, Health Insurance, Strategic Planning, Underwriting, Employee Benefits, Managed Care, Life Insurance, Disability Insurance, Healthcare
Education
Baldwin Wallace College 1976 — 1980
Bachelor of Arts (B.A.), Marketing/Marketing Management, General
Baldwin Wallace University
Bachelor of Arts (BA), Business Administration and Management, General
SummaCare April 2009 - October 2012
Self-employed/ SummaCare Health Plan January 2005 - April 2009
SummaCare June 1998 - December 2004
Skills
Pharmacy Benefit..., Managed Care, Medicare Part D, HEDIS, Medicare Prescription..., Clinical Pharmacy, Medicare Advantage, P&T Committee Mgmt, Formulary Management, Chronic Care Management, Specialty Pharmaceutical, Healthcare Management, Medicare, Pharmaceutical Sales, Healthcare, Pharmacists, Disease Management, Health Policy, Pharmaceutical Industry, Pharmacy
Education
Duquesne University 1984 — 1985
Residency, Pharmacy Practice
Duquesne University 1983 — 1985
Doctor of Pharmacy (Pharm.D.), Clinical Pharmacy Management
Duquesne University 1978 — 1983
Bachelor of Science (BS), Pharmacy
Ernst & Young LLP May 2013 - Present
Suncrest Gardens 2011 - 2013
Royaldale Nursery & Garden Center 2009 - 2011
Deloitte 2006 - 2009
TRZ Communication Services, Inc. 2005 - 2006
Ernst & Young 1998 - 2005
SummaCare 1996 - 1998
Skills
Business Analysis, Financial Analysis, Information Management, Market Analysis, CRM, Microsoft Office, Microsoft Excel, Microsoft Word, Accounts Receivable, Staff Supervision, Staff Management, Big 4, Business Objects, PowerPoint, Coordination, Leadership, Supervisory Skills, Process Scheduler, Budgets, Process Improvement, Management, Managerial Finance, Analysis, Training, Forecasting, Team Building, Customer Service, Financial Reporting, Strategic Planning, Finance
Education
Kent State University 1991 — 1995
Healthcare Administration, Gerontology
Paylocity January 2015 - Present
StreamLink Software April 2014 - January 2015
Hyland Software January 2011 - April 2014
Equity Trust Company January 2010 - January 2011
POSSIBLE August 2008 - January 2011
Microsoft April 2007 - April 2008
KeyBank June 2006 - April 2007
Progressive Insurance June 2003 - June 2006
SummaCare August 2002 - July 2003
Applied Technology Ventures February 2002 - May 2002
Skills
Database Design, Web Development, Root Cause Analysis, .NET, C#, SQL, WCF, Architecture, SOA, Web Applications, Web Services, Agile Methodologies, HTML, Databases, Microsoft SQL Server, XML, SDLC, Software Development, ASP.NET, Visual Studio, IIS, T-SQL, ADO.NET, UML, XSLT
Education
Ohio University 1996 — 2000
BBA, Management Information Systems, Communication
KOROSEAL INTERIOR PRODUCTS, LLC October 2014 - Present
PX Solutions LLC November 2011 - Present
SummaCare November 2013 - June 2014
EnvisionRX Options October 2012 - June 2013
Oxford Global Resources September 2012 - October 2012
Vizion Solutions September 2010 - August 2011
Patina Solutions July 2010 - August 2010
Captive Support Services, LLC June 2009 - August 2010
Key Bank May 2006 - July 2008
Things Remembered Inc. May 2001 - May 2006
Skills
Data Warehousing, Business Analysis, Business Intelligence, Database Administration, Software Development, SQL, ERP, Process Improvement, Data Analysis, Business Objects, Visio, Microsoft SQL Server, Project Management, SSRS, Vendor Management, Databases, Analysis, SSIS, Business Process, Software Documentation, ETL, Oracle
Education
Siena College 1973 — 1977
BBA, Accounting
SummaCare October 2015 - Present
The MetroHealth System (Cleveland, OH) May 2015 - October 2015
Western Reserve Health System & Premiere Medical Resources March 2008 - May 2015
Skills
Healthcare, Medicaid, Healthcare Management, Revenue Cycle, Health Policy, Healthcare Information..., EHR, Health Economics, Physicians, Hospitals, Managed Care, Practice Management, Healthcare Industry, NCQA Patient-Centered..., Physician Relations, Health Information..., PPO, Healthcare Consulting, Medicare, HIPAA, Data Analysis, Provider Relations, Health Insurance, EMR, Network Development
Education
Kent State University 2003 — 2007
Bachelor of Business Administration, Economics
NASA Glenn Research Center July 2013 - Present
NASA Goddard Space Flight Center March 2012 - Present
NASA Glenn Research Center September 2009 - April 2012
QinetiQ North America May 2009 - September 2009
Eschweiler & Associates January 2008 - May 2009
SummaCare January 2000 - January 2004
FedEx Ground May 1997 - September 1999
Skills
Security, Systems Engineering, Linux, Cisco Technologies, Simulations, Testing, VPN, Hardware, Servers, Unix, Network Administration, Routers, Networking, Firewalls, Engineering Management, Space Systems
Education
The Johns Hopkins University 2011 — 2013
Master's Degree, Systems Engineering, 3.72
University of Florida 2010 — 2011
Systems Engineering, 4.0
The University of Akron 2003 — 2008
Bachelor's Degree, Electrical Engineering, 3.0
SummaCare April 2001 - December 2014
Skills
Training, Team Building, Performance Management, Employee Benefits, Leadership, Training Delivery, Leadership Development, Executive Coaching, Organizational..., Succession Planning, Workshop Facilitation, Instructional Design, Employee Relations, Employee Engagement, Employee Training
Education
Liberty University 2006 — 2010
MA, Human Services/Exec Leadership
The University of Akron
BS, Adult Education
SummaCare LPN utilization review/case managerSummaCareSeptember 1994 - Present
Skills
Insurance, Healthcare, Analysis, Customer Service, Medicare, Strategic Planning, Health Insurance, HIPAA, Team Building, Clinical Research, Inpatient, Process Improvement, Marketing, Microsoft Office
Education
Excelsior College 2014 — 2016
LPN/ to RN, Registered Nursing/Registered Nurse
Akron School of Practical Nursing 1993 — 1994
Liceense for Practical Nursing, Nursing, A/B
Bristol-Myers Squibb January 2013 - Present
SummaCare 2006 - 2012
Hana Research Group 1999 - 2012
State of Ohio Department of Job and Family Services 2002 - 2005
State of Ohio Department of Health 2000 - 2002
State of Ohio Department of Health 1997 - 2000
State of Ohio Department of Aging 1994 - 1997
Skills
Data Analysis, Clinical Data Management, Project Management, Statistics, Project Planning, Pharmaceutical Industry, Clinical Research, Healthcare, Oncology, Research, Health Economics, Management
Education
The Ohio State University 1989 — 1996
Doctor of Philosophy (PhD), Public Policy Analysis, Economics
The Ohio State University 1985 — 1987
Master of Public Administration (MPA), Public Policy and Management
University of Dayton 1981 — 1985
Bachelor of Arts (BA), Political Economy
SummaCare October 2005 - Present
American Family Insurance June 2001 - October 2005
American Family Insurance October 1999 - June 2001
American Family Insurance June 1996 - October 1999
Skills
Sales Management, Coaching, Call center start-up, People Development, Public Speaking, Training, Management, Sales, Recruiting, Team Building, Healthcare
Education
Colorado State University
BSW, Social Work
University of Oklahoma
Social Work
SummaCare May 2014 - Present
SummaCare November 2013 - May 2014
SummaCare 2008 - 2013
SummaCare 2007 - 2008
Akron Area Board of REALTORS 1994 - 2007
Skills
Medicare Part D, Regulatory Compliance, NCQA, Executive..., Medicare, Training
Education
The Ohio State University 1994 — 1995
Basic College Prep
Barberton High School
High School Diploma
dg Communications Group October 2014 - Present
Marissa Decker Photography May 2010 - Present
St. Hilary Latchkey Program August 2007 - Present
SummaCare July 2014 - December 2014
Medical Ministry International (MMI) November 2014 - November 2014
Kent State University December 2013 - June 2014
Kent State University August 2013 - December 2013
Kent State University January 2013 - December 2013
dg Communications Group June 2013 - August 2013
Silver Lake Country Club June 2008 - August 2012
Skills
Advertising, Photography, Social Media, Marketing, Microsoft Office, Adobe Creative Suite, InDesign, Brochures, Facebook, Final Cut Pro, Social Networking, Social Media Marketing
Education
Kent State University 2009 — 2013
Bachelor of Science (B.S.), Advertising
Archbishop Hoban High School 2005 — 2009
SummaCare February 2014 - Present
Marcus Thomas LLC 2012 - May 2013
Mulberry Marketing Group 2002 - 2012
LSI Graphic Solutions 1999 - 2002
LSI Graphic Solutions 1995 - 1999
LSI Graphic Solutions 1989 - 1995
Skills
Marketing Strategy, Brand Development, Content Strategy, Copywriting, B2B, Digital Marketing, Project Management, Key Account Management, Marketing, Marketing Communications, CRM, Strategy, Advertising, Entrepreneurship, Strategic Planning, Decision Making, Cross-functional Team..., Channel Marketing, Lead Generation, Marketing Automation, Collaboration, Budgets, Buying Cycle, Media Relations, Direct Mail, Creative Direction, Market Research, Market Planning, Corporate Branding, Competitive Analysis, Account Management, SEO, Trade Shows, Integrated Marketing, Business Development, Public Relations, Email Marketing, B2B Marketing, Direct Marketing, Online Advertising, Interactive Marketing, Digital Strategy, Leadership, Brand Management, Management, Sales, Marketing Management, Content Marketing
Education
Miami University 1985 — 1989
BS, Marketing
GlenOak High School
SummaCare March 2012 - Present
SummaCare October 2010 - March 2012
SummaCare, Inc June 2009 - October 2010
SummaCare December 2008 - June 2009
FirstEnergy September 2007 - December 2008
SummaCare, Inc November 1999 - May 2005
QualMed 1996 - 1999
Colorado Otolaryngology Associates 1995 - 1998
Skills
Certified Project..., Medicare, Health Plans, Healthcare Compliance, HIPAA, Healthcare, PMP, Health Insurance, Healthcare IT, EHR, Healthcare Information..., Health Policy, Medical Compliance, Process Improvement, Project Management, Visio, SharePoint, Software Documentation, Insurance, Strategic Planning, Business Analysis
Education
Colorado Christian University 1997 — 1999
BS, Computer Info Sys Mgmt
Fairlawn Family Practice June 2013 - Present
SummaCare February 2014 - January 2015
Kaiser Permanente April 1989 - April 2013
Skills
Healthcare, Clinical Research, Medicine, Surgery, Epic Systems, Treatment, EKG, Mental Health, Injectable, Software Documentation, Blood Pressure, Dermatology
Education
Akron School of Practical Nursing
LPN
Nationwide Financial October 2005 - Present
SummaCare October 2002 - October 2005
Skills
MCSE 2003, CISSP, CCNP, CCSP, CCDP, CCIP, Cisco Routers, Cisco Technologies, Networking, VPN, WAN, LAN-WAN, OSPF, Network Security, Microsoft Certified..., Routers, Load Balancing, BGP, Juniper, Firewalls, CCNA, Cisco IOS
Education
The Ohio State University 1988 — 1993
Bachelor of Arts (B.A.), International/Global Studies
HealthSpan Ohio July 2015 - Present
HealthSpan Integrated Care/HealthSpan Physicians September 2014 - July 2015
Kaiser Permanente May 2010 - August 2014
Medical Mutual October 2004 - April 2010
SummaCare August 2002 - October 2004
Kaiser Foundation Health Plan July 1994 - September 2002
Skills
Ohio Department of..., Individual - Resident -..., Medicare, Business Development, Competitive Analysis, New Business Development, Marketing Strategy, CRM, Healthcare Information..., Market Research, Account Management, Health Insurance, Sales, Healthcare, Managed Care, Salesforce.com, Marketing, Strategic Planning, Process Improvement, Project Management, Negotiation, Direct Sales, Customer Service, Employee Benefits, Strategy, Training, Sales Presentations, Health Care Reform, Management, Leadership, HMO, Marketing Communications, Public Relations, Selling, Cross-functional Team..., Team Building, Underwriting, Brokers, Life Insurance, Sales Management
Education
Cleveland State University
Bachelor of Business Administration
Padua Franciscan High School
SummaCare November 2014 - March 2015
SummaCare April 2009 - November 2014
SummaCare May 2008 - April 2009
SummaCare July 2006 - May 2008
SummaCare August 2004 - July 2006
SummaCare March 2003 - August 2004
Clarke Ford June 1999 - January 2003
Bob Ferrando Ford Lincoln Mercury January 1994 - January 1998
Skills
Health Insurance, Insurance, Employee Benefits, Event Planning, Microsoft Office, Customer Service, Healthcare, Social Media, Marketing Communications, Medicare, Strategic Planning, Editing, Marketing, Management, Analysis, Access, Recruiting, Outlook, Microsoft Excel
Education
The University of Akron 2003 — 2010
Associates Degree, Applied Business in Business Management Technology, with High Distinction
Ashtabula County Joint Vocational School 1982 — 1984
Receptionist/Typist Program, General Office Occupations and Clerical Services
Conneaut High School 1981 — 1984
High School, General Studies
Davis Vision July 2011 - Present
SummaCare April 2011 - July 2011
SEFCU April 2003 - February 2011
CSC May 1998 - April 2003
Skills
Business Analysis, SDLC, Linux, SQL, Project Management, Microsoft Office, Software Project...
Education
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 1993 — 1998
SummaCare November 2012 - Present
SummaCare February 2007 - November 2012
Health Design Plus September 1997 - February 2007
Prudential Health Insurance October 1987 - September 1997
Skills
Health Insurance, HIPAA, Visio, Insurance, Access, SDLC, Medicare, SharePoint, Process Improvement, Business Analysis, SQL, Microsoft SQL Server, Analysis, Healthcare Information..., Systems Analysis, Project Management, System Configuration, ICD-10, ICD-9, CPT, Healthcare, Claim, Managed Care, Strategic Planning, Employee Benefits, PowerPoint
Education
Kent State University
Psychology/Social Work
Woodridge High School
Summa Western Reserve Hospital November 2012 - Present
Chuck Latham Associates, Inc. February 2013 - July 2014
Crystal Clinic Inc January 2009 - November 2012
SummaCare August 2011 - January 2012
Skills
EHR, Cash Posting, Hospitals, Healthcare Management, IDX, EMR, Healthcare, Healthcare Information..., Data Entry, Centricity, CPT, Process Improvement, Managed Care, Meditech, Medicare, Medical Billing, Clinical Research, Medical Terminology, HIPAA, Healthcare Consulting, Credentialing, Access, Revenue Cycle, Marketing, Strategic Planning, Sales, Training, Customer Service, Medical Coding, Health Insurance, Insurance, Medical Records, Medicaid, HMO
Education
Kent State University at Stark 2014 — 2015
Health Information Services, Medical Insurance Coding Specialist/Coder ICD-10, RHIT
Cleveland State University 2004 — 2005
Associate of Arts (A.A.)
Lakeland Community College 1999 — 2003
Bachelor of Applied Science (B.A.Sc.), Psychology
Blitz
SummaCare June 2013 - Present
HealthSmart September 2004 - June 2013
Summit Plumbing, Inc. 1997 - 2010
The Emerald Health Network February 2000 - August 2004
The Emerald Health Network March 1999 - February 2000
The Emerald Health Network January 1994 - March 1999
The Emerald Health Network January 1992 - January 1994
The Emerald Health Network October 1991 - May 1992
The Emerald Health Network May 1991 - October 1991
Skills
Healthcare Information..., SharePoint, SSRS, Microsoft Office, MS Excel Pivot Tables, Project Management, Business Intelligence, Databases, Data Modeling, Database Design, SQL Server Management..., SDLC, Microsoft SQL Server, Data Warehousing, Healthcare Analytics, SSIS, Data Profiling, Technical Documentation, Communication
Education
Cuyahoga Community College 1987 — 1988
Brunswick High School 1984 — 1987
SummaCare February 2013 - Present
HealthSmart June 2005 - February 2013
Emerald Health 1997 - June 2005
Medical Mutual Of Ohio April 1999 - October 1999
Skills
Business Intelligence, Analytics, Managed Care, HIPAA, Health Insurance, Healthcare Information..., Cross-functional Team..., PPO, Team Building, Healthcare, Insurance, Leadership, Provider Relations, Data Analysis, Process Improvement, Healthcare Management, Informatics, Project Management, Strategy, Data Warehousing, Database Design, Business Analysis, SDLC, Access, Business Process..., Network Development, Medicare, Healthcare Analytics, Microsoft SQL Server, Disease Management, Data Modeling, Management, Business Process, Business Intelligence..., Data Integration, Dashboard, Truven Advantage Suite
Education
Bowling Green State University 1992 — 1996
BSBA, Healthcare Administration
Westfield Group/Westfield Insurance August 2012 - Present
SummaCare August 2007 - July 2012
Jo-Ann Fabric and Crafts 2004 - 2007
FedEx Supply Chain Services 2000 - 2007
Skills
Insurance, Benefits Administration, HRIS, Employee Benefits, Employee Relations, Team Building, Leadership, Budgets, Human Resources, New Hire Orientations, Health Insurance, Payroll, Process Improvement, Training, Performance Management, Onboarding, Customer Service, Healthcare, Policy
Education
The University of Akron 1992 — 1997
The University of Akron
Bachelor of Business Administration (B.B.A.), Human Resources
Ohio Chemical Dependency Counselor Board August 2015 - Present
SummaCare December 2014 - Present
Daniel Bryant Youth and Family Treatment Center September 2013 - July 2014
Sanctuary psychiatric centers February 2013 - September 2013
The Bridge to Recovery May 2012 - January 2013
Recovery Road Medical Center November 2011 - May 2012
Wicked Good Dog January 2011 - June 2011
Harvard Pilgrim Health Care May 2005 - December 2010
Skills
Mindfulness, Psychotherapy, Family Therapy, CBT, Motivational..., Adolescents, Group Therapy, Dual Diagnosis, Young Adults, Excellent interpersonal..., Mindfulness-based..., Play Therapy, Self-esteem, Adolescent Therapy, Clinical Supervision, Individual Counselling, Stress Management, Post Traumatic Stress, Treatment of depression, DBT, Mental Health, Anger Management, Crisis Intervention, Grief Counseling, Therapists, Google Groups, Addiction Recovery, Body Image, Art Therapy, Child Therapy, Interventions, TF-CBT, Psychodynamic..., Life Transitions, Premarital Counseling, Psychological Assessment, Co-occurring Disorders, Mental Health Counseling, Trauma Therapy, Adjustment Disorders, Narrative Therapy, Anxiety Management, Suicide Assessment, Psychology, Behavioral Health, Motivating change and..., Helping those to help..., Advocate for healing..., Singing, arts therapy
Education
Eastern Nazarene College 2009 — 2012
Master's degree, Marriage and Family Therapy/Counseling
Curry College 2006 — 2009
Bachelor of Arts (B.A.), Sociology
State Farm January 2015 - September 2015
SummaCare December 2013 - August 2014
SummaCare June 2008 - December 2013
A American Insurance December 2005 - June 2008
Skills
Financial Analysis, Project Management, Strategic Planning, Negotiation, Sales Operations, Six Sigma, Healthcare Management, Insurance Law, SQL, Access, Perl, HTML, HIPAA, Healthcare, Health Insurance, Retirement Planning, Employee Benefits, Microsoft Excel, Estate Planning
Education
Kent State University 2004 — 2008
BA, Economics & Political Science
SummaCare, Inc. February 2005 - Present
SummaCare 1998 - 2005
SummaCare July 1996 - 1998
Skills
Health Insurance, Employee Benefits, Disability Insurance, Benefits Administration, Insurance, Medicare, Fixed Annuities, Sales Process, General Insurance, Long-term Care, Product Knowledge, Healthcare, Property & Casualty..., Closing Business, Health Savings Accounts, Business Networking, Underwriting, Building Relationships, Managed Care, Term Life Insurance, Life Insurance, Claim, Account Management, Sales
Education
The University of Akron 1991 — 1996
Marketing Management
SummaCare June 2015 - Present
Amresco October 2007 - Present
Amresco, Inc October 2007 - December 2014
National City Bank 2001 - 2007
GTech January 1999 - October 2000
KeyBank December 1986 - January 1998
ameritrust 1986 - 1998
AutoMark/Arrow Distributing 1982 - 1985
Skills
Project Management, Six Sigma, 5S, Workflow, Process Improvement, SharePoint, Change Management, Microsoft CRM, OnBase, Business Analysis, ERP, Requirements Analysis, Operations Management, Requirements Gathering, Data Analysis, Information Technology, Continuous Improvement, Workflow Design, Intranet, Software Quality..., Trust Accounting, Treasury Systems, Systems Analysis, System Administration, Check Processing, Web Applications, Employee Benefits, Software Documentation, 401k, Visio, Pension Administration, Product Management, Certifications, Team Building, Training, Strategy, Management, Analysis, Business Intelligence, Quality Assurance, Cross-functional Team..., Vendor Management, Program Management, Business Process
Education
National City Bank 2006 — 2006
Six Sigma Green-Belt Training
Kent State University 1975 — 1980
BBA, Business
Maple Heights High School 1972 — 1975
Vo-Ed, Vo-Ed Accounting-Computing
SummaCare April 2015 - Present
Skills
Medicare, Healthcare, Managed Care, Insurance, Corporate Communications, Marketing Strategy, Employee Benefits, Marketing, Marketing Communications, Change Management, Healthcare Management, Disability Insurance, Event Planning, Hospitals, New Business Development, Management, Leadership, Account Management, Team Building, Strategic Planning, Sales, Health Savings Accounts, Direct Marketing, Competitive Analysis, Customer Retention, Provider Relations, Public Speaking, Health Insurance, Strategy, Program Development
Education
The University of Akron 1987 — 1991
BSBA, Marketing
SummaCare December 2005 - Present
Summa Health System June 2004 - December 2005
SummaCare February 2001 - June 2004
Raymond James Financial December 2000 - February 2001
One Valley Bank May 1999 - August 1999
Skills
Health Insurance, Underwriting, Insurance, Term Life Insurance, Life Insurance, Property & Casualty..., Finance, Medicare
Education
The University of Akron 2014 — 2016
Master of Business Administration (M.B.A.), Multi/Interdisciplinary Studies
Marietta College 1996 — 2001
Bachelor's Degree, Accounting
Tallmadge High School 1993 — 1996
HS
Summa Health January 2015 - Present
SummaCare April 2012 - January 2015
Allstate Insurance March 2000 - April 2012
Skills
Training, Leadership, Call Centers, Recruiting, Management, Process Improvement, Business Analysis, Team Building, Insurance, Health Insurance, Customer Service, Networking, Direct Sales, Contract Negotiation, Technical Recruiting, Analysis, Talent Acquisition, CRM, Vendor Management, Sourcing, SDLC, Sales, Coaching, Operations Management, Strategy, Account Management, Customer Retention, Team Leadership
Education
Kent State University 1998 — 2003
Bachelor of Arts, Criminal Justice
WellPoint October 2012 - Present
Anthem November 2006 - Present
Anthem Blue Cross and Blue Shield 2006 - Present
WellPoint November 2006 - November 2012
QualChoice Health Plan 2002 - 2007
QualChoice 2002 - 2006
SummaCare 1996 - 2002
Prudential Group Health 1982 - 1996
Skills
Managed Care, Process Improvement, Healthcare, EDI, Medicare, Medicaid, Strategic Planning, Program Management, Insurance, Healthcare Management, Health Insurance, Customer Relations, Change Management, Business Process..., Customer Service, Six Sigma, Team Building, HIPAA, Provider Relations, Management
Education
The University of Akron
Bachelor's degree
The Schroer Group March 2015 - Present
SummaCare 2007 - March 2015
Skills
Managed Care, Strategic Planning, Finance, Accounting, Healthcare, Leadership, Healthcare Management, Health Insurance, Hospitals, Medicaid, Medicare, Team Building, Insurance
Education
The University of Akron
Master of Business Administration (MBA), Finance
Kent State University 1990 — 1994
Bachelor of Business Administration (BBA), Accounting
SummaCare August 2013 - Present
SummaCare August 2008 - August 2013
Clear Channel Radio September 2005 - August 2008
UPS Supply Chain Solutions (Formerly Menlo Worldwide Trade Services) March 2002 - September 2005
Skills
Advertising, Event Planning, Marketing Communications, Marketing, Market Research, Marketing Strategy, Strategic Planning, Editing, Competitive Analysis, Data Analysis, Research, Marketing Research, Media Relations, Facebook, Microsoft Excel, Corporate Communications, Blogging, Analysis, Team Building, Microsoft Office, Training, Teamwork, Healthcare, Leadership, PowerPoint, Management, Microsoft Word, Segmentation, Strategy, Insurance, Product Development, Cross-functional Team...
Education
Kent State University - Graduate School of Management 2006 — 2012
Master of Business Administration (M.B.A.)
Kent State University 1996 — 2001
Bachelor of Arts (B.A.), History, Music
SummaCare November 2012 - Present
SummaCare October 2011 - November 2012
SummaCare October 2007 - October 2011
Skills
Health Insurance, Medicare, Insurance, HIPAA, Access, Microsoft Office, Process Improvement, Healthcare, Analysis, Customer Service, HMO, Leadership, Training
Education
Kent State University
Ohio University
Summacare Database Architect and ProgrammingSummacare2005 - Present
Cleveland Clinic Health System/Cleveland Health Network 2000 - 2006
QualChoice 1999 - 2000
Skills
Crystal Reports, Insurance, Process Improvement, Databases, Data Analysis, Analysis, HIPAA, Integration
Education
Cleveland State University 1991 — 1994
FedEx July 2012 - Present
SummaCare June 2011 - June 2012
SummaCare April 2002 - June 2011
Skyva Technologies formerly DotCom Technologies June 2000 - January 2002
Skills
PMP, E-commerce, Budgets, Project Management, SDLC, Requirements Analysis, Process Improvement, Integration, Software Project..., Business Analysis, Program Management, Visio, SharePoint, Cross-functional Team..., Vendor Management
Education
Malone College 1996 — 1998
Bachelor of Arts (B.A.), Management
Stark State College of Technology
Associate of Applied Business (AAB), Business Computer Applications
Healthcare Insurance Manufacturing 1999 - Present
SummaCare 2007 - July 2015
SummaCare 2005 - 2007
SummaCare 2003 - 2005
SummaCare 2001 - 2003
CLESTRA HAUSERMAN 1999 - 2001
CLESTRA HAUSERMAN 1999 - 2000
Skills
Employee Benefits, Insurance, Health Insurance, Benefits Administration, Recruiting, Healthcare, Microsoft Office, Microsoft Excel, Compensation & Benefits, EEOC Compliance, Salary Administration, Microsoft Word, PowerPoint, Abra Suite, Visio, Crystal Reports, Employee Engagement, Staffing, Change Management, Microsoft PowePoint, Human Resources
Education
Hiram College 2002 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
The University of Akron
Lean for Administration
SummaCare 1990 - 2015
Summa Health Systems 2012 - 2014
Cleveland Health Network Managed Care Organization 1995 - 2007
Skills
Health Insurance, Leadership, Nonprofits, Medicare, Event Planning, Employee Benefits, Insurance, Marketing Strategy, Strategic Planning, Public Speaking, Managed Care, Public Relations, Healthcare Management, Social Media, Healthcare, New Business Development, Leadership Development, Fundraising, Budgets, Project Management, Community Outreach
Education
The University of Akron
Master of Business Administration (M.B.A.), Management
The University of Akron
Bachelor of Arts (B.A.), History
SummaCare 2009 - Present
Kent State University April 2007 - January 2009
Stan Hywet Hall & Gardens May 2005 - April 2007
Skills
Event Planning, Public Relations, Social Media, Writing, Graphic Design, Marketing Communications, Editing, Team Leadership, Nonprofits, Newsletters, Microsoft Excel, Management, Corporate Communications, Media Relations, Copywriting, Microsoft Word, Event Management, Customer Service, Blogging, Copy Editing, Marketing, Project Management, PowerPoint, Public Speaking, Microsoft Office, Advertising, Press Releases
Education
Kent State University 2000 — 2004
Bachelor of Science, Public Relations
North Olmsted High School 1996 — 2000
SummaCare October 2013 - Present
Ohio Permanente Medical Group June 2009 - September 2013
Fairview Hospital 2004 - September 2013
Ohio Permanente Medical Group July 2001 - September 2013
Ohio Permanente Medical Group July 2001 - September 2013
Ohio Permanenete Medical Group August 2005 - June 2009
Skills
Certified in Health..., Healthcare, Healthcare Management, Epic Systems, Hospitals, EMR, Patient Safety, Clinical Research, Medical Compliance, Inpatient, Ambulatory, Medicare, Medical Education, Internal Medicine, Performance Improvement, Quality Improvement, Simulation in Healthcare, Human Factors, Medicine, EHR, Healthcare Information..., Physicians, Informatics, Physician Relations, Managed Care, HIPAA, Healthcare Consulting, Health Policy, Nursing
Education
Baldwin Wallace University 2014 — 2016
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Northeastern Ohio Universities, College of Medicine 1989 — 1993
MD
Kent State University 1987 — 1989
Combined BS/MD, Integrated Life Science
Interactive Concepts June 2011 - Present
SummaCare September 2012 - December 2013
Canestraro Insurance Agency March 2008 - July 2012
Canestraro Insurance Agency March 2008 - July 2012
Advanced Insurance Solutions February 2006 - February 2008
Great Expressions Photography and MyChurch Directories September 2003 - December 2005
Rush Pres St Lukes Hospital July 1977 - February 1983
Skills
Life Insurance, Insurance, Long-term Care, Health Insurance, Medicare, Fixed Annuities, Customer Service, Small Business, Term Life Insurance, Healthcare, Retirement, IRAs, Employee Benefits, Customer Retention, Disability Insurance, Sales, Underwriting, Permanent Life Insurance
Education
Hondros College of Business 2006 — 2009
State License, Health/Life Insurance
Triton College
Associate of Arts; Associate of Science, Nuclear Medicine
Cleveland Clinic August 2015 - Present
Cleveland Clinic July 2012 - June 2015
SummaCare July 2011 - June 2012
Education
Case Western Reserve University 2007 — 2011
University of Florida 2002 — 2006
Bachelors, Chemistry, Chinese
GOJO Industries November 2012 - Present
SummaCare 2009 - 2011
Morgenthaler January 2005 - October 2009
CNS 1990 - 1995
Skills
CCNP, CCNA, Cisco Technologies, VMware, Visio, Integration, Leadership, Troubleshooting, Cisco Security, Juniper, Networking, Management, SharePoint, Citrix, Business Analysis, Active Directory, Unified Communications, Microsoft Exchange
Education
John Carroll University
BA, French
SummaCare May 2015 - Present
It Works Global April 2012 - May 2015
OccMed SOURCE January 2006 - January 2013
MedGroup 2001 - 2005
Skills
Data Entry, Outlook, Hospitals, Administrative..., Leadership, Sales Management
Education
Kent State University 2003 — 2012
Bachelor, Business Management
Akron Medical & Dental Institute 1992 — 1993
Medical Assistant, Medical Assisting
Texas Children's Hospital October 2014 - Present
FirstCare Health Plans 2008 - March 2014
SummaCare July 2006 - August 2008
primary health 2003 - 2006
Davis Transport, Inc. September 2002 - June 2003
The State of Alaska: Department of Natural Resources January 2002 - August 2002
The Oath of Alabama 2000 - 2001
Northwest Washington Medical Bureau July 1999 - October 2000
Commemorative Brands Inc April 1998 - June 1999
Qualmed April 1996 - April 1998
Skills
EDI, Visio, SDLC, Requirements Analysis, SQL, Databases, Microsoft SQL Server, Business Intelligence, Mainframe, Software Development, T-SQL, Data Analysis, BizTalk, Project Management, COBOL, Database Design, Program Management, Analysis, Healthcare, Programming, ANSII Formats: 837P,..., Agile Methodologies, Amisys Advance, C#, Crystal Reports 10.0, HP Unix, MS Access, MS Excel, MS Powerpoint, MS Project, MS SQL, Micro Focus COBOL, Oracle PL/SQL..., Perl Script, Pervasive Data..., SAS70, SQL Data Transformation..., Suprtool, VB.NET, Requirements Gathering, Crystal Reports, Microsoft Excel, Access, Microsoft Project
Education
Boeing Computer Services 1987 — 1988
Business Programmer Certificate, 10 Month Business Programmer Course, 4.0
Seattle Pacific University 1987 — 1988
n/a, Computer Science, 4.0
University of Alaska Anchorage 1984 — 1987
n/a, calculus, computer programming
Community College of the Air Force 1981 — 1986
n/a
Laramie County Community College 1982 — 1982
n/a, English Language and Literature/Letters
The Babcock & Wilcox Power Generation Group August 2003 - July 2013
The Akron Beacon Journal October 1999 - August 2003
SummaCare February 1997 - October 1999
Skills
Data Analysis, Databases, Software Development, Programming, Software Documentation, Access, Microsoft Excel, Data Extraction, Data Migration, Microsoft Word, Visio, Team Building, Business Analysis, Leadership, HTML, MS Project, Process Improvement, Technical Support, Troubleshooting, Project Management, SDLC, Microsoft Office, COBOL, SQL, Cognos, Integration, Data Warehousing, Testing, Systems Analysis, ETL Testing, Software Design, User Acceptance Testing, End User Training, Documentation, Process Flow..., PL/SQL, ODBC, MS Excel Pivot Tables
Education
Malone University 2014 — 2015
Bachelor of Arts (B.A.), Organizational Management, Honor's Student, Dean's List
The University of Akron 1982 — 1988
A.A.S., Computer Programming
SummaCare / Summa Integrated Services Organization 2007 - Present
SummaCare 2005 - 2007
SummaCare 2004 - 2005
The University of Akron - College of Business Administration 2002 - 2004
State of Ohio - Rehabilitation Services Commission 2001 - 2002
Eli Lilly and Company 1999 - 2000
United States Army, Medical Service Corps 1994 - 1999
Skills
Process Improvement, Six Sigma, Lean Manufacturing, Strategic Planning, Decision Support, Business Analysis, Data Mining and..., Process Optimization, Healthcare..., Service Management, Quality Management, Department Budget..., Negotiation/Contracting, Facilitation, Team Building, Project Management, Staff Development, Collaboration, Analysis, Decision Analysis, Management, Training, Business Process..., Healthcare, Healthcare Management, Marketing, Sales, Problem Solving
Education
The University of Akron 2002 — 2004
Master of Business Administration (MBA), Management
The University of Akron 1990 — 1994
Bachelor of Science (BS), Biology
UnitedHealthcare June 2014 - Present
UnitedHealth Group June 2010 - June 2014
UnitedHealthcare January 2005 - June 2010
SummaCare 1993 - 2005
Holmes Regional Medical Center 1988 - 1993
Skills
Managed Care, Health Insurance, Medicare, Healthcare, Insurance, Employee Benefits
Education
Miami University
Bachelor's degree, Psychology
Kent State University
Master's degree, Exercise Physiology
Nova University, Ft Lauderdale, FL
Master of Business Administration (MBA), Marketing
SummaCare 1998 - Present
St. Vincent Mercy Medical Center March 1997 - July 1998
Skills
Medicare
Education
Lake Erie College 1996 — 1998
Master of Business Administration (MBA), Business Administration and Management, General
Baldwin-Wallace College 1990 — 1994
Bachelor of Arts (BA), Business/Corporate Communications
Expresslink April 2015 - Present
SummaCare January 2009 - May 2014
SummaCare June 2005 - January 2009
Walt Disney World January 2004 - January 2005
Skills
Health Insurance, Managed Care, Insurance, Employee Benefits, Customer Service, Healthcare, Marketing, Strategic Planning, HIPAA, Marketing Strategy, Event Planning, Sales, Health Care Reform, Student Leadership, Disability Insurance, Life Insurance, Medicare, Advertising, Self-funded, student advising, Public Relations, Business Networking, Landscaping, Home Remodeling
Education
Oklahoma State University 1999 — 2003
Bachelor of Science (BS), Business Administration, Marketing and International Business
SummaCare October 2006 - Present
Skills
Medicare, Managed Care, HIPAA, Health Insurance, Healthcare Information..., Healthcare Management, Healthcare, Insurance, Customer Service
Education
Southern Illinois University, Carbondale 1991 — 1994
BS, Health Care Administration
McKinley Senior High 1969 — 1971
Aetna June 2005 - Present
SummaCare July 1998 - June 2000
Wellcare of New York Inc November 1997 - June 1998
Avalon Healthcare February 1997 - October 1997
M.D. Health Plan June 1991 - February 1997
Skills
SDLC, Process Improvement, Enterprise Architecture, Vendor Management, Visio, Strategic Planning, Team Building, Software Documentation, Change Management, Team Leadership, Cross-functional Team..., Account Management, Software Project..., Integration, IT Management, Active Directory, IT Strategy, Business Analysis, Business Requirements, Project Management, Health Insurance
Education
Western Connecticut State University 1974 — 1978
Bachelor of Science (BS), Biology, General
New York Medical College
Physiology, General
Centene Corporation April 2014 - Present
SummaCare December 2011 - April 2014
American Health Holding October 2011 - December 2011
Nationwide Betterhealth May 2008 - September 2011
Nationwide Insurance August 2005 - May 2008
Travelers Consitution State Services May 2004 - August 2005
Medina General Hospital December 2003 - May 2004
NI Healthcare assignment at Cleveland Clinic-Agency nursing October 2003 - December 2003
Cardiopulmonary ServicesAkron General Medical Center Health and Wellness Center July 2003 - October 2003
Nationwide Insurance November 1995 - July 2003
Skills
Motivational..., Pediatrics, Wellness, Emergency Nursing, Medicine, Policy, Insurance, Management, Process Improvement, Managed Care, Team Building, Business Process..., Software Documentation, Epic Systems, Health Coaching, Disease Management, Nursing, Claim, Healthcare Management, Training, Medicare, Clinical Research, Workers Compensation, Wellness Coaching, Utilization Management, Patient Education, Medical Billing, Health Policy, HIPAA, Provider Relations, Medical/Surgical, Quality Assurance, Medical-Surgical
Education
Miami University 2010 — 2011
pursuit of BSN, Nursing
Baldwin-Wallace College 1990 — 1994
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.45
MB Johnson School of Nursing 1982 — 1985
Diploma of Nursing, Registered Nurse
Miami University
Undergrad work, Physics, Engineering technology
SummaCare Director, Quality ManagementUHHS Bedford Medical Center1995 - 2006
Marymount Hospital 1987 - 1995
Skills
CPHQ, CNA, HEDIS, Healthcare, NCQA, Quality Management, Healthcare Quality, Patient Safety, Medicare, Accreditation, Healthcare Management, Strategic Planning, JCAHO, Nursing, Compliance, Analysis, Process Improvement, Performance Improvement, SharePoint, Six Sigma, Acute Care, Clinical, Hospitals, Inpatient, Risk Management, Physician Relations, Lean Sigma
Education
Kent State University
MSN, Nursing Administration
West Virginia University
BSN
Mutual Health Services June 2013 - Present
Medical Mutual of Ohio September 2011 - June 2013
Austen BioInnovation Institute in Akron April 2010 - September 2011
SummaCare March 1997 - April 2010
Skills
PMP, Healthcare Information..., HIPAA, Healthcare, Disaster Recovery, EHR, Program Management, Project Management, Process Improvement, IT Strategy, Vendor Management, Information Technology, Strategic Planning
Education
Cleveland State University
Master of Business Administration (MBA)
The University of Akron
Bachelor's degree, Accounting
Summacare September 2012 - March 2014
MurTech Consulting March 2011 - June 2012
Robert Half Technology August 2010 - October 2010
CompuCom April 2006 - March 2010
American Greetings August 1996 - February 2006
Mustang Dynamometer August 1994 - April 1996
Telxon May 1987 - June 1994
Computerland June 1986 - May 1987
Kelly Services November 1985 - June 1986
Skills
Remote Desktop
Education
National Institute of Technology 1983 — 1985
Diploma
Portage Lakes Joint Vocational School 1981 — 1982
Diploma
SummaCare March 2011 - May 2015
Mongoose Online Entertainment March 2003 - November 2012
SummaCare November 2006 - March 2011
SummaCare April 2006 - November 2006
Various June 1999 - January 2006
Skills
Analysis, Data Analysis, Research, Microsoft Excel, SharePoint, Access, Process Improvement, Microsoft SQL Server, Microsoft Visual Studio..., HIPAA, Insurance, Health Insurance, Healthcare, Risk Management, Employee Benefits, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Visio, Claim, Program Management, Software Documentation, Leadership, Underwriting, Marketing
Education
Bowling Green State University 2003 — 2009
BA, Liberal Studies
Bowling Green State University
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Summa Foundation February 2008 - Present
SummaCare 2003 - 2008
OMNOVA Solutions Inc. 1998 - 2003
Skills
Event Planning, Marketing Communications, Microsoft Office, Marketing, Advertising, Budgets, Customer Service, Editing, Project Management, Team Building, PowerPoint, Training, Health Insurance, Healthcare, Strategic Planning, Public Speaking, Social Media
Education
The University of Akron 1977 — 1979
Associate of Applied Science, Legal Secretarial Science
Archbishop Hoban High School 1973 — 1977
SummaCare June 2015 - Present
Alaritas June 2010 - Present
Naptronix LLC January 2010 - Present
Moreland Partners May 2013 - May 2015
LTS Scale January 2010 - June 2010
Lockheed Martin March 2007 - December 2009
Crown Equipment Corporation August 2006 - January 2007
Skills
C#, ASP.NET, Java, .NET, JavaScript, PHP, Windows Azure, Mono, Web Development, Programming, Microsoft SQL Server, Linux, HTML, Matlab, Software Development, C++, Visual Basic, VB.NET, SQL, XML, Integration
Education
Ohio Northern University 2002 — 2007
B.S., Computer Engineering
Ohio Northern University 2002 — 2007
B.S., Electrical Engineering
SummaCare July 1998 - Present
Skills
Customer Service, Editing, Project Management, Healthcare, Medicare, Process Improvement, Hospitals, NCQA, Managed Care, Management, Health Insurance, Strategic Planning, Provider Relations, Healthcare Management, Credentialing, Lean Manufacturing, Health Plan Operations, HMO, Health Policy, Network Development, PPO, HEDIS, Medicare Part D
Education
Lake Erie College 1990 — 1992
Master of Business Administration (MBA)
Wright Medical Technology October 2012 - Present
KCI Medical April 2012 - November 2012
KCI Medical March 2011 - April 2012
Integra Spine (Formerly Theken Spine, LLC) September 2009 - March 2011
Theken Spine, LLC January 2005 - August 2009
Theken Spine, LLC December 2003 - December 2004
SummaCare January 2003 - December 2003
Skills
Healthcare Marketing, Product Marketing, Launching Of New..., Medical Devices, Collateral Material..., Agency Relations, Marketing Messaging, Product Demonstration, Product Launch, Marketing, FDA, Market Development, Surgical Instruments, Capital Equipment, Surgeons, Spine, Operating Room, Commercialization, Product Development, Orthopedic, ISO 13485, Orthopedics
Education
Cleveland State University 2008 — 2009
MBA, Concentration: Finance
Ohio University 1998 — 2002
B.S., Health Services Administration, Minor: Business
SummaCare ClaimsSummaCare2003 - 2010
Goodyear 1990 - 2000
Education
The University of Akron
Associates in Small Business Management
Steritech June 2015 - Present
SummaCare May 2011 - June 2015
University of Phoenix November 2008 - November 2010
Pulte Homes 2008 - 2008
Hertz Rent a Car December 2006 - November 2007
Skills
Microsoft Office, Microsoft Excel, MS Excel Pivot Tables, Analysis Services, MS Integration Services, MS Reporting Services, SQL Server Management..., SQL, DAX, MDX, XMLA, Visual Studio, Star Schema, Data Modeling, Business Analysis, Data Analysis, Microsoft SQL Server, Reporting & Analysis, Ad Hoc Reporting, Business Objects, Crystal Reports, Access, SharePoint, Process Improvement, Analysis, Account Management, Consulting, Databases, Interviews, Power BI, Office 365
Education
University of Phoenix 2009 — 2010
MBA, Business
The University of Akron 2002 — 2006
Bachelors of Science in Management, MIS and E-Business
Sunrise Pointe Skilled Nursing and Rehab Center April 1999 - Present
SummaCare March 1998 - April 1999
Medical Mutual March 1987 - December 1994
Skills
Healthcare, Medicare, Healthcare Management, Hospitals, Physician Relations
Education
Kent State University 1979 — 1984
BS, Public Relations/Marketing
Johns Hopkins HealthCare December 2008 - August 2010
UnitedHealthcare April 2007 - December 2008
Women's Integrated Network September 2003 - January 2004
Hometown Health Network January 2001 - January 2003
Aetna US Healthcare January 1998 - January 2001
SummaCare Inc January 1996 - January 1998
SummaCare January 1995 - January 1996
Education
Kent State University
Associates, Science
Nationwide Better Health December 2011 - Present
SummaCare December 2011 - Present
Skills
Healthcare Management, Disease Management, Healthcare, Managed Care, Pediatrics
Education
Miami University 2011 — 2014
Bachelor's degree, Nursing, 4.00
The University of Akron 2001 — 2003
Pursuit of MEd, Exercise Physiology, 4.00
Baldwin-Wallace College 1991 — 1994
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.45
MB Johnson School of Nursing 1982 — 1985
Diploma Nursing program RN, Registered Nursing/Registered Nurse, 3.4
SummaCare April 2008 - Present
Coventry Health Care March 2006 - August 2007
CareSource 2003 - 2007
Unicare February 2001 - October 2006
Aetna 1996 - 1999
Skills
Provider Relations, Managed Care, Network Development, Health Insurance, HMO, PPO, Contract Negotiation, Medicare, Medicaid, NCQA, Healthcare, Business Process..., Business Relationship..., Leadership, Problem Solving, Health Policy, Critical Thinking, Mentoring, Hospitals, Network Management..., Business Development, Negotiation, Healthcare Industry, HIPAA, Pharmacy Benefit..., Healthcare Management
Education
Buchtel High School
The University of Akron
SummaCare May 2014 - Present
SummaCare September 2012 - May 2014
J.M. Smucker Company October 2007 - April 2012
Smucker's thru TEKsystems November 2005 - October 2007
Network Solutions And Optimization, LLC. July 2005 - September 2005
Skills
Windows 7, Troubleshooting, Technical Support, Software Installation, Laptops, Microsoft Office 2003, VB.NET, Hardware Support, Hardware Installation, Help Desk Support, VBScript, Microsoft Office, Software Documentation, Computer Repair, Visio, Windows XP Pro, Office 2010, Remote Desktop, Desktop Deployment, Windows 7 Migration, Enterprise Software, Windows 2000, Teamwork, A+ Certified, PC Anywhere, Computer Maintenance, Project Coordination, Powershell, Visual Basic, Technical Documentation, Determined to Succeed, Team-oriented, Scripting, Hands-on Problem Solver, Problem Solving, Software Packaging, Hardware Testing, Keen Listener, Technical Design, Project Scope..., Computer Science, User Acceptance Testing, Multiple Projects..., Multiple Project..., Windows Remote Desktop, Numara Track-It, Shavlik, Aspect ACD, Microsoft SQL Server, Active Directory
Education
University of Toledo 2005 — 2012
BS
Stark State College of Technology 2005 — 2010
AAS Computer Engineering Technology
Stark State College of Technology 2002 — 2005
AAS Computer Science and Engineering
Tuslaw High School 1996 — 2002
SummaCare May 2003 - Present
Summacare May 2008 - September 2009
Education
Baldwin-Wallace College
Human Resource Management, Certification
Molina Healthcare June 2006 - Present
SummaCare 2004 - 2006
Spherion Professional Services 2003 - 2004
Education
Illinois State University 1998 — 2002
Bachelor of Arts (B.A.), Public Relations
SummaCare January 2006 - Present
Purdue University September 2000 - January 2006
CSC September 1996 - March 1999
Skills
Databases, SQL
Education
Grove City College 1985 — 1989
Bachelor of Arts (B.A.), Computer Systems and History
Florida Institute of Technology
SummaCare July 2015 - Present
SummaCare May 2015 - Present
SummaCare March 2014 - May 2015
SummaCare July 2010 - March 2014
Aetna 2004 - 2010
Aetna 1999 - 2004
Aetna 1995 - 1999
Aetna 1991 - 1995
Skills
Leadership Influence..., Certified Facilitator..., Root Cause Analysis, Access, Microsoft..., System Enhancement..., Training, Analysis, Insurance, SharePoint, Employee Benefits, Testing, Access, Auditing, Claim, Databases, Process Improvement, HMO, PPO, Health Insurance, HIPAA, Medical Billing, Customer Service, Healthcare, Leadership, Medicare, Microsoft Office, Managed Care
Education
The University of Akron
Bachelor of Science (B.S.), Secondary Education and Teaching
B & E JANITORIAL SERVICES LLC February 2012 - Present
SummaCare June 2013 - November 2014
SummaCare June 2008 - June 2013
Skills
Insurance, Health Insurance, Medicare, Managed Care, HIPAA, Process Improvement, Healthcare Information..., SharePoint, Healthcare, Business Analysis, Strategic Planning, SDLC, Claim, Customer Service, Microsoft Office, Team Building, Management, Public Speaking, Leadership, Training, Budgets, Microsoft Excel, Access, PowerPoint, Sales, Microsoft Word
Education
Stark State College of Technology 2008 — 2011
Associate's degree, Business Administration, Management and Operations
Ingenios Health November 2013 - Present
SummaCare March 2007 - November 2013
Cingular May 1998 - March 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing
Education
Florida International University 1992 — 1994
Master of Science (MS), Education
Queens College 1978 — 1983
Bachelor's degree, Political Science and Government
SummaCare October 1996 - Present
Skills
Healthcare, Managed Care, Health Insurance, Process Improvement, Medicare, Analysis, Employee Benefits, HIPAA, Medicaid, ASO, Accountable Care..., Operations Management, Disease Management, Case Management, Health and Wellness, NCQA, CMS 5 Star, Call center start-up, Utilization Management, Quality Management, Business Process..., Multistate operations
Education
Ohio University
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
SummaCare August 2013 - Present
SummaCare September 2012 - August 2013
Motorists Ins. Group Independent Agency February 2001 - September 2012
Skills
Health Insurance, Insurance, Medicare, Healthcare, Customer Service, Life Insurance, Individual Health..., Disability Insurance, Sales, Managed Care, HIPAA, Employee Benefits, Long-term Care, Medicaid, Property & Casualty..., Term Life Insurance, Underwriting, General Insurance
Education
Hondros College of Business 2005 — 2005
Life & Health License
Hondros College 2002 — 2002
Property & Casualty License
Cleveland Clinic January 2012 - Present
SummaCare February 2011 - January 2012
AIG April 2008 - November 2010
Progressive Insurance November 2004 - April 2008
Education
Kent State University 1996 — 2000
Bachelor's Degree
Roosevelt University
SummaCare July 2001 - Present
Education
National Institute of Technology 1996 — 1997
Allied Health and Medical Assisting Services