Experience
Adventist Health System  December 2013 - Present
Florida Hospital Credit Union   March 2012 - Present
Florida Hospital  January 2011 - December 2013
Fidelity Mortgage Services, Inc   August 2008 - February 2011
SunTrust Mortgage, Inc  March 2006 - August 2008
Wachovia Mortgage Corporation  September 2005 - March 2006
America's Mortgage Direct, LLC   January 2004 - September 2005
SIB Mortgage Corporation   January 2003 - January 2004
All Credit Lending, Inc   January 2001 - January 2003

Skills
Mortgage Lending, Real Estate, Finance, Business Development, Sales Management, Marketing, Microsoft Office, Recruiting, Government, ATM networks, Loans, Financial Analysis, Banking, Management, Training, Analysis, Team Building, Leadership, Project Planning, Project Management, Process Improvement

Education
University of Central Florida - College of Business Administration   2008 — 2010
MBA, MBA

Illinois Institute of Technology   1976 — 1980
BS, Management

Experience
HQ Learning Center   2012 - 2013
Shanghai High School International Division  August 2010 - July 2012
SunTrust Mortgage, Inc.   2008 - 2010

Skills
Social Media, English, Public Speaking, Business Communications, Event Planning, Creative Writing, Greater China, Communication, Customer Service, Branding & Identity, Marketing, Education, Teamwork, Leadership Development, Corporate Social..., Microsoft Office, Research, Editing, Travel Planning, Leadership, Business Strategy, Marketing Strategy, Public Relations, PowerPoint, Strategy

Education
Hult International Business School   2013 — 2014
Master of Business Administration (M.B.A.), Business

Florida State University   2003 — 2007
Bachelor of Arts (B.A.), English Writing

Experience
Next-Mark, LLC  March 2015 - Present
Scottsdale Lincoln Health Network  January 2011 - January 2015
American Traffic Solutions  October 2010 - January 2011
Peninsula Regional Medical Center (PRMC)   October 2006 - September 2010
SunTrust Mortgage, Inc  July 2004 - October 2006
Capital News Service (CNS)   September 2003 - December 2003
WBOC-TV 16   May 2003 - September 2003
Comcast  May 2002 - September 2002

Skills
Copywriting, Press Releases, Corporate Communications, Public Speaking, Social Media, Storytelling, Marketing Strategy, Public Relations, Newsletters, Advertising, Marketing Communications, Marketing, Email Marketing, Management, Social Media Marketing, Web Content, Editing, Media Relations, Internal Communications

Education
University of Maryland College Park   2001 — 2003
Bachelor of Arts (BA), Journalism

Jacksonville University   1999 — 2001

Experience
Cobalt Mortgage  July 2014 - November 2014
SunTrust Mortgage Inc  January 2010 - January 2013
Wells Fargo Home Mortgage  January 2009 - January 2010
Homecomings Financial  January 2006 - January 2008

Education
Alcorn State University

Vicksburg High School

Experience
Liberty Mutual Insurance  January 2015 - Present
JPMorgan Chase  February 2011 - February 2014
Last employer JPMorgan Chase   February 2011 - February 2014
SunTrust Mortgage Inc  July 2008 - March 2009
Washington Mutual Bank, NA  May 2006 - June 2008
Washington Mutual Bank, NA  May 2005 - May 2006
Washington Mutual Bank, NA  November 2002 - November 2004
Ann Taylor  January 2000 - January 2001
QPS  2000 - 2001
Symbol Technologies  May 1994 - May 1998

Skills
Property & Casualty..., Sales, Customer Service, Life Insurance, Term Life Insurance, Whole Life Insurance, Universal Life Insurance, Fixed Annuities, FHA, Refinance, Underwriting, Universal Life, Whole Life

Education
William Paterson University of New Jersey   2014 — 2014
PowerPoint, MS Office Certification Program with MS Project, Access, Visio

Dowling College   1996 — 1998
B.A, Business Administration and Marketing

Suffolk County Community College
A.A, Liberal Arts and Sciences

Atlantic

Atlantic Business School

Central Islip High School

Experience
SunTrust Mortgage, Inc.   December 2014 - Present
Fifth Third Bank  May 2011 - December 2014
Wells Fargo Home Mortgage  January 2010 - May 2011
Provident Funding Group   1998 - 2001
Park Avenue Mortgage   1990 - 1995
Park Avenue Mortgage   1990 - 1995

Skills
Residential Mortgages, Residential Homes, Mortgage Banking, Mortgage Lending, Loan Origination, Refinance, USDA, FHA, Loans, VA loans, FHA financing, Construction Loans, Certified Mortgage..., Reverse Mortgages, Credit, Government Loans, Mortgage Underwriting, Consumer Lending, Commercial Lending, Credit Analysis, Home Equity Loans, VA Loans

Education
Webster University   2004 — 2005
Master of Business Administration (MBA), Business Administration and Management, General

Jacksonville University   2002 — 2004
BS, Marketing/Marketing Management, General

Experience
Great Exchange Church   September 2014 - Present
ServiceLink, A Black Knight Company  2014 - Present
Self Employed  January 2013 - Present
SunTrust Mortgage, Inc.   January 2012 - September 2014
Biteck Digital Protection Systems   May 2011 - December 2011

Skills
Customer Service, Leadership, Management, Microsoft Excel, Process Improvement

Education
Liberty University   2010 — 2014
Bachelor of Science (B.S.), Business Administration

Experience
SunTrust Mortgage, Inc.   June 2015 - Present
Dickens-Mitchener & Associates  March 2014 - Present
Keller Williams Realty- Ballantyne Area  July 2013 - March 2014
Pride Convenience, Inc   October 2009 - January 2012
Pride Convenience, Inc   January 2007 - October 2009
Pride Convenience, Inc   July 1999 - January 2007

Skills
Real Estate, Sales, Marketing, New Home Sales, Buyer Representation, Relocation, First Time Home Buyers, Listings, Investment Properties, Sellers, Sales Management, Condos, Strategic Planning, Customer Service, Retail, Contract Negotiation, Single Family Homes, Management, Team Building, Pricing, Finance, HUD, Short Sales, Operations Management, Purchasing, Sales Operations, Buyers, Luxury, Real Property, Real Estate Transactions, Negotiation, Referrals, Foreclosures, Forecasting, Time Management, Project Coordination, Townhomes, Investors, REO, Real Estate License, Customer Satisfaction, FHA financing, Seniors, Multi Tasking, Problem Solving, Follow Through, Communication, Corporate Relocation, Building Relationships, USDA Rural Housing

Education
Superior School of Real Estate   2013 — 2013
NC Broker License, Real Estate

Cornell University   2008 — 2008

Holyoke Community College   1997 — 1998
Liberal Arts and Sciences/Liberal Studies

Cathedral High School   1988 — 1992

Experience
SunTrust  May 2014 - Present
SunTrust Bank  September 2012 - May 2014
SunTrust Bank  July 2012 - September 2012
SunTrust Mortgage Inc.   February 2010 - July 2012
SunTrust Mortgage  July 2009 - February 2010
SunTrust Mortgage  July 2007 - July 2009
Deb Shops, Inc.   December 2004 - March 2007

Skills
Credit, Customer Service, Loans, Mortgage Banking, FHA, Loan Origination, Mortgage Servicing, Refinance, Residential Mortgages, Sales, Loss Mitigation, Microsoft Excel, Retail, Outlook, Financial Analysis, Loan Servicing, Marketing, Time Management, Microsoft Office, Mortgage Underwriting, Finance, Banking

Education
Strayer University-Virginia   2012 — 2017
Bachelor of Business Administration (BBA), Finance

Varina High School   2000 — 2003
Diploma

Experience
Jeff Genant Insurance Agency - State Farm Insurance   December 2010 - Present
SunTrust Mortgage, Inc  October 2008 - December 2010
American One Mortgage, LLC   June 1999 - October 2008
HomeFree Mortgage Company   March 1998 - June 1999
Emergent Mortgage Corporation   August 1996 - March 1998
Banc One Financial Services  October 1995 - June 1996
Transamerica Financial Services  February 1994 - October 1995

Skills
Mortgage Lending, Leadership, Business Development, Insurance, Sales, Loans, Recruiting, Training, Marketing, Mortgage Banking, Entrepreneurship, Sales Management

Education
Arizona State University   1988 — 1993
BS, Finance

State of North Carolina

State of North Carolina

State of North Carolina
Property and Casualty License

State of North Carolina Life Insurance

State of North Carolina Mortgage Loan Officer
Finance, General

Experience
SunTrust Bank  June 2013 - Present
SunTrust Bank  February 2009 - June 2013
SunTrust Mortgage  January 2005 - February 2009
SunTrust Mortgage Inc  December 2002 - January 2005
Gyrus Systems  August 2001 - December 2002
GMAC Model Home Financing   July 2001 - August 2001
Experient Technologies, LLC   December 1999 - April 2001
Gyrus Systems, Inc   April 1999 - December 1999
Bertram M. Brown   January 1997 - April 1999

Skills
SQL, Data Modeling, Microsoft SQL Server, Databases, Requirements Analysis, Business Intelligence, Oracle, DB2, Cognos, Project Management, Project Planning, Resource Allocation, Microsoft Office, Credit Cards, Credit Card Analytics, Data Mining, SQL DB2, Resource Management, Organizational..., Access Database, Business Analysis, Process Improvement, ETL, Analysis, Banking, Systems Analysis, Testing, Data Mapping, Data Governance, Management, Time Management, SharePoint Designer, KPI Dashboards, Excel Dashboards

Education
ECPI University   1998 — 1999
Associate of Applied Science

John Tyler Community College

Experience
SunTrust Mortgage Inc.   January 1990 - Present

Education
University of Dayton   1963 — 1967
BS, Business Marketing

Experience
Brand Bank, Brand Mortgage Group   January 2015 - Present
SunTrust Mortgage, Inc  August 1997 - October 2014
Regency Bank  May 1994 - July 1997

Skills
Mortgage Lending, Credit Risk, Credit Analysis, Risk Management, Financial Risk, Banking, Business Analysis, Financial Analysis, Program Management, Mortgage Banking, Residential Mortgages, Change Management, Portfolio Management, Finance, Project Management, Customer Service, Refinance, Leadership

Education
Indiana University Bloomington   1989 — 1994
Bachelor of Arts (B.A.), Economics

Experience
First Tennessee Bank, Private Client Services/Wealth Management   January 2009 - Present
SunTrust Bank  December 2007 - January 2009
SunTrust Mortgage, Inc  February 2006 - December 2007
HSBC Bank USA  January 2003 - February 2006
HSBC Bank USA  January 2000 - January 2003
HSBC Bank USA  January 1991 - January 2000

Skills
Branch/Office..., Customer Service, Treasury Management..., Mortgage Processing, Accounts Payable, Accounts Receivable, Cross selling Financial..., Information management..., Team Leadership, Accounting, Commercial Banking, Finance, Loans, Management, Mortgage Lending, Sales, Team Building, Treasury Management, Banking, Financial Services, Investments, Selling, Sales Management, Credit, Commercial Lending

Education
Dutchess Community College   1990 — 1991
Business

Experience
SunTrust Mortgage, Inc.   September 2015 - Present
The MardonGroup LLC   February 2015 - September 2015
Independent Bank  February 2015 - September 2015
GuidePoint Global  March 2013 - September 2015
Fifth Third Bank  May 2010 - September 2012
Fifth Third Bank  January 2005 - April 2010
First Independence Mortgage Corporation   April 2004 - November 2004
National City Bank  September 2000 - March 2004
NBD  1986 - 2001
NBD  1986 - 2001

Skills
Start-ups and..., Sales Performance..., Coaching and Mentoring, Strategic Financial..., Cross-functional Team..., Leadership Development, Start-ups, Sales Performance, Mortgage Lending, Change Management, Strategy, New Business Development, Team Management, Coaching, Sales Management, Executive Management, Management, Strategic Planning, Leadership, Sales, Consumer Lending, Mortgage Banking, Credit Analysis, Loan Origination, Banking, Credit, Loans, Cross Selling, Commercial Lending, Portfolio Management, Small Business Lending, Commercial Banking, Underwriting, Risk Management, Residential Mortgages, Refinance, Treasury Management, Relationship Management, Retail Banking, Financial Services, FHA, Financial Analysis, Investments, Credit Risk, Cash Management, Asset Based Lending, Wealth Management, Lines Of Credit, Inclusive Leadership, Commercial Mortgages

Education
University of Detroit Mercy
Bachelor's Degree, Management

Michigan Military Academy Officer Candidate School   1989 — 1991

Experience
Access Reverse Mortgage Corp.NMLS# 4566   November 2011 - Present
Suntrust Mortgage Inc  November 2009 - November 2011
MetLife Home Loans  December 2008 - November 2009
RPM International Inc.  January 1994 - June 2007

Skills
Reverse Mortgages, Loan Servicing, Finance, Investments, Underwriting, Credit Analysis, Consumer Lending, Residential Mortgages, Banking

Education
Somerleyton, Suffolk England   1947 — 1959
HS Diploma

Brookdale Community College

Experience
SunTrust Mortgage Inc.   November 1999 - Present
Fairfield Financial Mortgage  July 1987 - November 1999

Education
Armstrong State University
Real Estate and Mortgage Banking

Experience
Watson Mortgage Corporation   November 2008 - Present
Watson Realty Corp  2001 - Present
Watson Realty Corp  2001 - Present
SunTrust Mortgage Inc  November 2007 - November 2008
Countrywide Home Loans  May 2004 - November 2007
Countrywide KB Home Loans  2003 - 2007
wachovia  April 2000 - May 2004
wachovia Mortgage  2000 - 2004
Wachovia  1986 - 2004
First Union Mortgage  1992 - 2000

Education
Florida State College at Jacksonville   1979 — 1981

Robert E Lee High School   1976 — 1979

Experience
SunTrust Mortgage, Inc.   January 2014 - Present
SunTrust Mortgage, Inc.   November 2007 - December 2013
Saxon Mortgage, Inc., A Morgan Stanley Company   December 1995 - October 2007
Express Funding, Inc   February 1994 - December 1995
Household Finance  August 1988 - June 1993

Skills
Banking, Mortgage Underwriting, Credit Risk, Negotiation, Mortgage Servicing, Operations Management, Credit Analysis, Leadership, Training, Loans, Mortgage Lending, Underwriting, Management, Process Improvement, Strategy, Credit, Mortgage Banking

Education
Johnson & Wales University   1986 — 1988
Bachelor's Degree, Marketing

Johnson & Wales University   1984 — 1986
Associate's Degree, Business Administration

Experience
RBS Citizens Home Lending Services   March 2012 - Present
SunTrust Mortgage, Inc.   1998 - 2012
SunTrust Mortgage  1993 - 1998

Skills
Mortgage Banking, Mortgage Lending, Credit Risk, Loans, Underwriting, Credit

Education
University of Wisconsin-Madison   1986 — 1988
BAI School for Bank Adminstration, Banking and Financial Support Services

Lynchburg College   1979 — 1983
Bachelor of Arts (BA), Accounting and Finance

Experience
South State Bank  November 2011 - Present
Real Estate Mortgage Network, Inc  June 2011 - November 2011
SunTrust Mortgage, Inc  October 2008 - June 2011
Homecomings Financial  July 2002 - September 2008

Skills
Mortgage Lending, Loans, Wholesale Lending, Business Development, Mortgage Banking, Banking, Credit, FHA, Loan Origination, USDA, Sales, Credit Analysis, Residential Mortgages, Refinance, VA loans, VA Loans

Education
Clemson University   1987 — 1991
B.S., Financial Management

Clemson University - College of Business and Behavioral Science   1987 — 1991
BS, Financial Management

Experience
Fulton Mortgage Company, Fulton Financial Corporation   September 2015 - Present
Guaranteed Rate  February 2014 - September 2015
SunTrust Mortgage, Inc.   November 1989 - January 2014
The Kissell Company(PNC) /City Fed Mortgage   September 1980 - November 1989
Mid States Mortgage Corporation   1980 - 1980
Colquitt-Carruthers Realtors   1975 - 1979
East Coast Resorts, Inc.   1974 - 1975

Skills
Loans, Mortgage Banking, Real Estate, Mortgage Lending, VA, Management, Sales Management, Credit Risk, Underwriting, Sales, Banking, Coaching, Credit, Construction Loans, Credit Analysis, Customer Service, Due Diligence, Executive Management, FHA, Finance, Financial Analysis, Investment Properties, Leadership, Loan Origination, Mergers, Mortgage Underwriting, Real Estate Transactions, Refinance, Residential Homes, Residential Mortgages, Reverse Mortgages, Risk Management, Sales Operations, Sellers, Training, USDA, VA loans, FHA financing, Commercial Lending, First Time Home Buyers, FHA Financing, VA Loans

Education
Graduate of the School of Mortgage Banking   1994 — 1996
AMP, Residential and Commercial Real Estate Finance

Duke University   1970 — 1974
Bachelor of Arts, Economics

St. John's College High School   1967 — 1970
High School, College Preparatory

Experience
Elephant Insurance  July 2015 - Present
Altria  April 2015 - May 2015
Town and Country Sales and Management   February 2015 - April 2015
Self  September 2013 - February 2015
SunTrust Mortgage, Inc.   September 2012 - August 2013
SunTrust Mortgage, Inc.   April 2012 - August 2012
Capital One University   March 2011 - April 2012
SunTrust University   January 2010 - November 2010
Capital One University   September 2009 - December 2009
Capital One University   May 2009 - September 2009

Skills
Managerial Experience, IT Management, Project Planning, Scheduling, Training & Development, Staff Training, Hiring, Non-Profit, Human Relations, Defense Contracting, DoD, RFP, Human Factors, Aerospace, Secret Clearance..., Technical Writing, Instructional Design, E-learning, Web-based Training, Structured on the Job..., Blended Learning, Technical Training, Microsoft Certified..., Microsoft Certified..., Software Training, Adjunct Professor, NT 4.0, SQL Server, Microsoft Office, Outlook, MS Project, Live Meeting, Mac, Adobe Software, Visio, SharePoint, SnagIt, Business Analysis, Project Management, Process Management, Process Improvement, ADDIE, Access, Adult Education, Customer Service, E-Learning, Employee Training, Hands-on Training, Instructor-led Training, Microsoft SQL Server

Education
University of Central Florida   1983 — 1988
Bachelor of Science (BS), Business Management with emphasis in computers

Westerville South High School
H.S. Diploma

Experience
Oregon Department of Veterans' Affairs  December 2013 - Present
Northwest Property Options, LLC   2007 - Present
Trinity Holdings, LLC   2010 - Present
Northwest Real Estate Investors Assn.   September 2010 - September 2014
SunTrust Mortgage, Inc  2005 - 2009
WAMU  1991 - 2001

Skills
Investment Properties, Private Lending, Lease Options, Mortgage, Real Estate Investment, Investments, Loans, Mortgage Lending, Investors, USDA, Single Family Homes, Refinance, Mortgage Banking, Property Management, Commercial Real Estate, REO, Real Estate Transactions, Leases, Short Sales, Foreclosures, Finance, Brokerage, Real Estate, Real Estate Economics, Residential Homes, Real Estate Development, Relocation, First Time Home Buyers, Sellers, Real Estate Financing, HUD, Referrals, FHA, Income Properties, Condos, Real Estate Investor, Rentals, New Home Sales, 1031 Exchanges, Buyer Representation, Buyers, Real Property, SFR, FHA financing, VA loans, Residential Mortgages, Listings, Sales, Loan Origination, Marketing

Education
University of Oregon   1974 — 1977

Experience
SunTrust Mortgage, Inc.   May 2013 - February 2014
Owner  January 2013 - May 2013
GC Engineering, Inc.   July 2001 - August 2012
Franklin Savings Bank  January 2001 - July 2001
Digital Broadband  August 1999 - December 2000
Nassau Candy Distributors, Inc.   January 1999 - August 1999
Shaw's Supermarkets  January 1998 - August 1999
Steele Hill Resort   July 1989 - December 1990
Clean Aire Technology, Inc.   September 1985 - June 1989

Skills
Access, Wordperfect, Word Processing, Microsoft Excel, Microsoft Applications, Outlook, Adobe Acrobat, CAD, Crystal Reports, Lotus 123, Microsoft Works, Scan, Email Systems, Website Promotion, Property Management, Research Information, Regulatory Audits, Recurring Billing, Accounts Receivable, Background Checks, Customer-focused, Confidentiality, Confidential Documents, Certified Public Notary, Cash-handling, Correspondences, Mail Sorting, Schedules, Accurate Data Entry, Maintaining..., Ordering Office Supplies, Office Equipment..., Financial Audits, Top-notch Customer..., Sales Engineering, Sales&Marketing, Outside Sales, Executive Level..., Long-term Customer..., Office Equipment, Notary Public, Fax, Spreadsheets, Filing, File Management, 10 Key, Internet Explorer, Executive Support, Expenses, Deposits

Education
Lakes Region Community College   1991 — 1992
N/A, Business Administration and Management

Belmont New Hampshire   1986 — 1989
High School Graduate, Diploma

Experience
SunTrust Mortgage, Inc  August 2014 - Present
Safeguard Properties  December 2012 - July 2014
Concord International Investments Group   2010 - 2012

Skills
Valuation, Equity Research, Financial Modeling, Financial Analysis, Corporate Finance, Equities, Equity Valuation, Capital Markets, Investments, Management, Accounting, Banking, Analysis, Finance, Microsoft Office, Portfolio Management

Education
The College of William and Mary - The Mason School of Business
MBA, Finance

Helwan University Cairo   2004 — 2009
Bachelor's Degree, Economics

Manor House School   2002 — 2004
High School, Mathematics

Experience
SunTrust Mortgage, Inc.   July 2015 - Present
TRIpointeConnect   May 2015 - July 2015
George Mason Mortgage, LLC  February 2013 - April 2015
Linear Financial, previously DBA, Winchester Home Loans   February 2004 - February 2013
Wells Fargo Home Mortgage  2002 - 2012
suntrust mortgage  2000 - 2002
suntrust mortgage  2000 - 2002

Skills
FHA, Mortgage Banking, Loan Origination, Real Estate, Mortgage Lending, Loans, USDA, Refinance, VA loans, Finance, Reverse Mortgages, Investment Properties, Residential Mortgages, FHA financing, Credit, Construction Loans, Underwriting, Real Estate Economics, REO, Investors, Referrals, Real Estate Financing, New Home Sales, Credit Analysis, First Time Home Buyers, Home Equity Loans, Government Loans, Short Sales, Single Family Homes, Commercial Lending, Residential Homes, Relocation, Investments, Selling, Foreclosures, Mortgage Underwriting, VA Loans, Sales, FHA Financing, Banking, Non-profit Volunteering

Education
University of Maryland College Park   1987 — 1991
B.S., Major-Nutrition / Dietetics, Minor- Health

Experience
Honeywell Safety Products  September 2015 - Present
Motion Industries  April 2011 - August 2015
Times Daily  December 2009 - March 2011
Marriott Shoals Hotel and Spa  October 2008 - December 2009
SunTrust Mortgage, Inc  May 2006 - October 2008
Citifinancial  February 2005 - May 2006
Commerce Financial Services, LLC   September 2002 - February 2005
Bank Independent  February 1998 - September 2002

Skills
Safety, Industrial Safety, Sales Management, Fall Protection, Sales, Management, Customer Service, Sales Presentations, Safety Management..., Fall Protection -..., Marketing, Public Speaking, Leadership, Account Management, Contract Negotiation, Marketing Strategy, New Business Development, CRM, Team Building, Event Planning, Selling, Sales Operations, Social Media Marketing, Social Media, Microsoft Office, Microsoft Excel, Advertising, Cold Calling, Respirator Fit Testing, Credit, OSHA 30-Hour, OSHA 10, Training, Direct Sales, Negotiation, Product Development, Sales Process

Education
University of North Alabama   2002 — 2004
Bachelor of Science (BS), Mathematics

Lurleen B Wallace Community College   1993 — 1995
Associate of Arts

Experience
SunTrust  April 2014 - Present
Estes Express Lines (contractor Signature Consultants)   December 2013 - April 2014
Capital One (contractor nePolarity, Inc.)   July 2013 - November 2013
SunTrust Mortgage, Inc  April 2012 - July 2013
Suntrust Mortgage, Inc.   December 2009 - April 2012
EURO RSCG Discovery  November 2003 - December 2009
Cadmus Specialty Publications   August 1999 - October 2003

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, English, Windows, Outlook, SAS Base, SAS programming, Microsoft SQL Server, PC SAS in Unix..., SAS EG, Dataflux, SAS, DataFlux, Troubleshooting, Unix, Databases, SQL, SSIS, ETL, Database Marketing, T-SQL, Requirements Analysis, Data Warehousing, Analysis

Education
SAS Institute   2011 — 2011
SAS Programming I & II

New Horizon Computer Learning Center   2010 — 2010
SQL Server

ECPI College of Technology   1995 — 1996
Diploma, Computer Programming, 4.0

Experience
SunTrust Mortgage Inc.   February 2011 - July 2014
Hermitage Financial   April 2009 - February 2011
Colonial Life/ Aflac   December 2007 - April 2009
Encore Credit Corp./Bear Sterns   August 2004 - October 2007
Infinity Funding Group   January 2004 - August 2004
Accredited Home Lenders  November 1998 - July 2000
Chapel Mortgage   July 1997 - November 1998
Chase Manahattan Corporation   October 1996 - July 1997
Saxon Mortgage  December 1993 - October 1996
Arbor National Mortgage  March 1992 - December 1993

Education
Radford University - College of Business and Economics   1988 — 1992
B.A., Marketing

Bandung Elementary-Indonesia

Falls Church High School

Experience
SunTrust Mortgage, Inc.   July 2004 - Present

Skills
Real Estate, Refinance, FHA financing, Mortgage Lending, Loans, Loan Origination, Investment Properties, Underwriting, Mortgage Banking, FHA, Credit, USDA, First Time Home Buyers, Residential Mortgages, Banking, Home Equity Lines of..., Mortgage Marketing, Referrals, Residential Homes, Short Sales, Investors, Foreclosures, REO

Education
University of Dayton
Bachelor of Science (B.S.)

University of Cincinnati -- Executive Leadership
Executive Leadership

Experience
EY  December 2013 - Present
The Intersect Group  October 2011 - November 2013
Robert Half International / Accountemps  May 2010 - October 2011
SunTrust Mortgage, Inc.   December 2005 - May 2010
Capital City Bank Group, Inc.   August 2004 - November 2005

Skills
Finance, Risk Management, Analysis, Temporary Placement, Consulting, Sales, Accounting, Interviews, Financial Analysis, Contract Recruitment, Mortgage Banking, Staff Augmentation, Sales Management, Compliance, Management Consulting, Sales Operations, Quality Management, Quality Improvement, Personnel Management, SharePoint, MBA, History, Business Development, Financial Statement..., Job Search, Human Capital Management, Organizational Design, Sales Support, Finance Staffing, Accounting Staffing, Mortgage Industry, Secondary Mortgage..., Residential Mortgages, Corporate Finance, Staffing Industry, Professional Staffing, Soccer, Golf, Fishing, Quality Assurance, Economics, Quality Assurance..., Quality Assurance...

Education
University of Georgia - Terry College of Business   2010 — 2012
MBA, 3.73

Hampden-Sydney College   2000 — 2004
BA, Economics & History

Walsingham Academy   1996 — 2000

Experience
SunTrust Mortgage Inc  May 2004 - Present
Suntrust Banks Inc  May 2002 - April 2004
Suntrust Banks Inc  January 2000 - March 2002

Skills
Mortgage Lending, Loans, Banking, Customer Service, Credit, Microsoft Office, Financial Analysis, Management, Credit Analysis, Finance

Education
Strayer University   2003 — 2006
Bachelor's Degree, Business Administration and Management, General

Northern Virginia Community College   2001 — 2003
Associate's degree, Business Administration and Management, General

Experience
Live Well Financial  October 2014 - Present
SunTrust Mortgage Inc.   June 2011 - June 2014
BarCode  2003 - 2013
SunTrust Mortgage, Inc.   June 2008 - June 2011
SunTrust Mortgage, Inc.   October 2004 - June 2008
SunTrust Mortgage, Inc.   June 2002 - October 2004
SunTrust Mortgage, Inc.   November 1999 - June 2002
SunTrust Mortgage, Inc.   June 1997 - November 1999
Inland Mortgage Company   March 1997 - June 1997
Ryland Mortgage Company  August 1992 - March 1997

Skills
Requirements Gathering, Project Management, Banking, Data Analysis, SDLC, Visio, Vendor Management, Business Analysis, Mortgage Lending, Mortgage Banking, Process Improvement, Risk Management, Loan Origination, Credit, Credit Analysis, Loans, Credit Risk, Financial Services, Underwriting, Residential Mortgages, Customer Service, Mortgage Underwriting, Business Development, Microsoft Excel, Analysis, Microsoft Word, Access, FHA

Education
J Sargeant Reynolds Community College   1982 — 1985
Associate's Degree, Hotel/Restaurant/Institutional Management

Armstrong - Kennedy High School   1979 — 1982
High School Diploma

Experience
SunTrust Mortgage  July 2012 - Present
SunTrust Mortgage, Inc  September 1992 - July 2011
SunTrust Mortgage  1992 - July 2011

Skills
Mortgage Lending, Mortgage Industry, VA, Mortgage Banking, Mortgage, Loans, Investors, Banking, First Time Home Buyers, Residential Mortgages, Loan Origination, FHA, Customer Service, Credit Analysis, Commercial Banking, Credit, USDA, Refinance, Credit Risk, Underwriting

Education
Cerritos College   1981 — 1984
General Studies

Experience
Wells Fargo Home Mortgage  November 2007 - Present
Wachovia Mortgage, FSB  December 2007 - March 2009
SunTrust Mortgage, Inc  November 2005 - December 2007

Skills
VA loans, FHA, Real Estate, Loans, Mortgage Lending, Investment Properties, Refinance, Mortgage Banking, Marketing, FHA financing, Residential Homes, Government Loans, Residential Mortgages, First Time Home Buyers, Real Estate Financing

Education
Florida Southern College   1982 — 1985
B.S., Communications

Experience
Fidelity Bank Mortgage  August 2015 - Present
SunTrust Mortgage, Inc.   July 2004 - August 2015
Countrywide Home Loans  January 2002 - July 2004
Countrywide Home Loans  September 1999 - January 2002

Skills
Project Management, Financial Risk, Mortgage Lending, Mortgage Banking, Loans, Loan Origination, Credit, Underwriting, FHA, USDA, Banking, First Time Home Buyers, Credit Analysis, Refinance, Real Estate, Residential Mortgages, Residential Homes, VA loans, Construction Loans, FHA financing, Finance, Mortgage Underwriting, Government Loans, Sellers, Real Estate Transactions, Certified Mortgage..., Sales, Home Equity Loans, Consumer Lending, VA Loans, FHA Financing

Education
James Madison University   1994 — 1999
Bachelor of Science (B.S.), Psychology

Experience
Long & Foster Companies  March 2015 - Present
United Credit Education Services  December 2013 - Present
Primerica  November 2010 - Present
Wyndham Vacation Ownership  September 2014 - March 2015
The Home Depot  March 2014 - July 2014
Roundpoint Mortgage  June 2013 - October 2013
Wells Fargo  January 2012 - June 2013
NASA Federal Credit Union  October 2009 - December 2011
Wachovia  February 2008 - October 2009
SunTrust Mortgage, Inc.   February 2004 - December 2008

Skills
Real Estate Sales..., Real Estate, Licensed Life Insurance..., Mortgage Lending, Customer Service, NMLS Licensed, Finance, Loan Officers, Loan Origination, Personal Banking, Mortgage Banking, Direct Sales, Sales Commission, Auditing, Accounts Payable, Accounts Receivable, Credit Analysis, Sales Presentations, Residential Mortgages

Education
Shaw University   1987 — 1990
Accounting and Business/Management

Experience
Merck & Co. Inc   November 2004 - Present
SunTrust Mortgage, Inc.   September 2001 - November 2004
United States Naval Academy  January 2000 - May 2000

Skills
Sales, Selling, New Business Development, Product Launch, Leadership, Sales Effectiveness, Sales Operations, Managed Care, Account Management, Customer Service, Pharmaceutical Industry, Time Management, Marketing, Cross-functional Team..., Diabetes, Strategy, Pharmaceutical Sales

Education
University of Maryland - Robert H. Smith School of Business   1997 — 2001
Bachelor of Science, Economics

Experience
EverBank Mortgage   September 2014 - Present
Apex Home Loans  September 2011 - August 2014
SunTrust Mortgage Inc.   2009 - May 2011
Nationwide Home Mortgage   2009 - 2010
American Bank, FSB  November 2005 - November 2008
Columbia National Real Estate Finance   1991 - 1995

Skills
Refinance, Credit, Underwriting, Banking, Investments, Real Estate, Investment Properties, Due Diligence, Risk Management, Strategic Planning, Loans, Residential, Sales Management, Customer Relations, Negotiation, Loan Origination, Mortgage, Mortgage Lending, Marketing Strategy, Product Development, Construction, Commercial Lending, Credit Analysis, Construction Loans, First Time Home Buyers, Commercial Mortgages, Financial Analysis, Origination, Customer Service, Residential Homes, Real Estate Financing, Finance, Funding, Real Estate Economics, FHA financing, FHA, Mortgage Banking, Residential Mortgages, Home Equity Loans, Portfolio Management, VA loans

Education
The George Washington University - School of Business   1995 — 1999
MBA, Marketing

UCLA   1986 — 1989
Post Graduate, Commercial Real Estate Finance, Appraisal

Temple University   1974 — 1979
BBA, Business

Experience
Purebred Breeders, LLC  February 2011 - 2013
Citi  June 2008 - December 2008
Suntrust Mortgage Inc  May 2007 - April 2008
Keller Williams Realty  2005 - 2007
Orlando Property Group at Keller Williams   September 2005 - December 2006
Sprint  June 2002 - December 2006
Chrysler financial  2002 - 2003
First USA  August 1998 - September 2001

Education
Florida International University   2009 — 2010
Interior Design, Interior Architecture

University of Phoenix   2000 — 2001
Bachelor, Business Management

Seminole State College of Florida   1995 — 1997

Experience
Fidelity Bank Mortgage  November 2012 - Present
NAHREP DC Metro   January 2007 - Present
JPMorgan Chase  August 2012 - November 2012
SunTrust Mortgage, Inc  August 1996 - August 2012
Developers Mortgage   1987 - 1993

Skills
Mortgage Lending, Loans, Mortgage Banking, Credit, Loan Origination, FHA, Refinance, Residential Mortgages, FHA financing, VA loans

Education
James Madison University - College of Business   1978 — 1982
Business Administration and Management, General

University of Mary Washington   1977 — 1979
Economics

Gonzaga   1973 — 1977
College prep

Experience
SunTrust Mortgage  May 2013 - Present
SunTrust Mortgage, Inc.   1996 - Present

Skills
Portfolio Management, Loan Servicing, Banking, Financial Services, Loss Mitigation, Mortgage Lending, Finance, Mortgage Servicing, Mortgage Banking, Loan Origination, Financial Risk, Capital Markets, Structured Finance, Loans, Mortgage Marketing, Retail Banking, Real Estate, Reverse Mortgages, Strategic Planning, Sales, Mergers & Acquisitions

Education
The University of Memphis

Experience
SunTrust Mortgage  May 1987 - Present
Suntrust Mortgage Inc.   1987 - Present

Skills
Mortgage Lending, Mortgage, Mortgage Banking

Education
University of Richmond - Robins School of Business

Experience
SunTrust Mortgage  July 2013 - Present
PANDORA A/S  September 2011 - February 2014
The Quality Group  March 2012 - July 2013
Teachers Ignite   September 2011 - March 2012
Adventures In Missions  October 2010 - August 2011
Waterfall Marketing, LLC   February 2010 - September 2010
SunTrust Mortgage, Inc.   January 2003 - February 2010
Budget Rent a Car of Atlanta  September 1998 - December 2002

Skills
Customer Service, Microsoft Office, Marketing, Strategic Planning, Training, Program Management, E-Learning, Bookkeeping, Office Administration, Mortgage Lending, Account Management, Team Building, Sales, Leadership, Loans, Coaching, Management, Team Leadership, Finance, Refinance

Education
Freed-Hardeman University   1994 — 1998
Bachelor of Business Administration in Management, Minors in English and Bible

SunTrust University and FNMA   2003 — 2013
Various on-going education courses

Experience
Fifth Third Mortgage  March 2014 - Present
SunTrust Mortgage  April 2012 - December 2013
MetLife Home Loans  August 2011 - March 2012
Plaza Home Mortgage  December 2010 - June 2011
Suntrust Mortgage, Inc.   August 2007 - December 2010
Homecomings Financial  2006 - 2007
GMAC ResCap  2001 - 2007
GE Capital Mortgage Services, Inc.   October 1988 - September 2000
GE Capital  1988 - 2000

Skills
USDA, Mortgage Lending, FHA, Mortgage Banking, Loans, Loan Origination

Education
The College of New Jersey   1985 — 1988
BS, Business Administration

Experience
Franklin Synergy   April 2012 - Present
SunTrust Mortgage, Inc  August 2005 - April 2012

Skills
Loans, Financial Analysis, Credit Analysis, Loan Origination, Mortgage Lending, Mortgage Banking, Credit, Refinance, Banking, Residential Mortgages, Investment Properties, FHA, Construction Loans, FHA financing

Education
Georgia State University   1984 — 1986
MBA, Marketing

Centre College   1977 — 1981
BS, Economics

Experience
FBC Mortgage, LLC  June 2015 - Present
Stonegate Mortgage Corporation (NYSE: SGM)   August 2014 - March 2015
SunTrust Mortgage  July 2013 - December 2013
SunTrust Mortgage, Inc.   September 2005 - July 2013
JPMorgan Chase  September 2002 - September 2005
CitiGroup Private Bank  January 1999 - April 2002

Skills
Residential Mortgages, Mortgage Lending, Legal Compliance, Operational Efficiency, Process Improvement, FHA financing, USDA Rural Housing, VA loans, Loan Closings, Quality Auditing, Loans, FHA, Mortgage Banking, Budgets, Outlook, Credit, Refinance, USDA, Banking

Education
Hofstra University School of Law   1992 — 1995
Doctor of Law (JD), International Law and Legal Studies

Syracuse University   1988 — 1992
Bachelor of Science (BS), International Relations

Longwood HS

Experience
Parksprings LLC   June 2009 - Present
Suntrust Mortgage Inc  April 1994 - March 2008
Suntrust Bank  1994 - 2008

Education
Ashford University
Bachelor of Arts (B.A.), Accounting

Monroe Business College

Experience
Georgia Department of Behavioral Health and Developmental Disabilities  August 2015 - Present
Northside Hospital  June 2013 - August 2015
Turner Broadcasting  August 2011 - June 2013
Turner Broadcasting  September 2010 - August 2011
Turner Broadcasting  October 2008 - September 2010
Turner Broadcasting  October 2001 - October 2008
Nortel Networks  June 1999 - July 2001
Nortel Networks  June 1996 - June 1999
SunTrust Mortgage, Inc  November 1993 - March 1996

Skills
Benefits Administration, Employee Benefits, PeopleSoft, Onboarding, Employee Relations, Payroll, New Hire Orientations, Employee Engagement, Talent Management, Management, Human Resources, Customer Service, Microsoft Office, Training, Leadership, Conflict Resolution, HRIS, Team Building, Outlook, Vendor Management, Program Management, Project Planning, PowerPoint, Financial Services, Project Management, Deferred Compensation, Problem Solving, Client Service, Work Life Balance, Microsoft Word, Recruiting, Analysis, Facilities Management, Word, Orientation, Logistics, Learning Management..., Administration, Ultipro, Voluntary Employee..., Performance Management, Business Intelligence, Talent Acquisition, Consulting, Cognos

Education
Keller Graduate School of Management   2007 — 2009
Master, Business Administration

DeVry University   2003 — 2006
Bachelor of Science, Business Administration

Experience
SunTrust Mortgage, Inc.   May 2012 - Present
SunTrust Mortgage, Inc.   August 2010 - May 2012
SunTrust Mortgage, Inc.   July 2009 - August 2010

Skills
Microsoft Excel, Customer Service, Oral & Written..., Self-driven, Highly Dedicated, Problem Solving, Customer Engagement, Internet, Computer Proficiency, Time Management, Customer Oriented, Highly detail oriented, Microsoft Office, Email, Adobe Acrobat, Adobe, PowerPoint, Microsoft Applications, Typing, Data Entry, Organized self-starter, Always Punctual, Fast-paced, Stress Management, Motivated self-starter, English grammar, Mortgage Lending, Government Loans, VA loans, FHA

Education
Georgia Perimeter College   2008 — 2010
Associate's degree, Business Administration and Management, General

Experience
SunTrust Mortgage, Inc.   November 2012 - Present
SunTrust Mortgage, Inc.   May 2011 - November 2012
SunTrust Mortgage, Inc  April 2009 - May 2011
SunTrust Mortgage, Inc.   April 1993 - May 2009

Skills
Customer Service, Risk Management, Microsoft Office, Credit, Microsoft Excel, Loans, Project Management, Management, Banking, Loan Origination, Real Estate, Mortgage Banking, Finance

Education
Bethany College
Bachelor of Science, Education

University of South Florida
Accounting

Experience
Regions  May 2013 - Present
EverBank  April 2012 - May 2013
RBC Bank  August 2008 - April 2012
SunTrust Mortgage, Inc  August 2007 - August 2008
Renaissance Mortgage Group, Inc   February 2002 - August 2007
Wachovia Bank  January 2000 - February 2002
Investor's Financial Group, Inc   August 1998 - January 2000
Merrill Lynch  June 1997 - August 1998

Skills
Residential Mortgages, Underwriting, Reverse Mortgages, Loans, Home Equity Lines of..., Mortgage Lending, Consumer Lending, Credit Analysis, First Time Home Buyers, Credit, FHA, FHA financing, Mortgage Banking, Refinance, Investment Properties, Finance, Short Sales, Banking, Foreclosures, Real Estate, REO, Investors, Investments, USDA, Loan Origination, VA loans, Real Estate Economics, Commercial Lending, Retail Banking, Construction Loans, Government Loans, Referrals, Real Estate Financing, Relationship Management

Education
University of Florida - Warrington College of Business Administration
Bachelor, Science Business Administration

Experience
Brand Mortgage Group  February 2013 - Present
The Bank of North Georgia/ Synovus Mortgage   March 2012 - February 2013
SunTrust Mortgage, Inc.   March 2005 - August 2012

Skills
FHA, Mortgage Lending, Mortgage Banking, Refinance, Certified Mortgage..., VA loans, Loan Origination, First Time Home Buyers, FHA financing, Banking, Residential Mortgages, Real Estate Transactions, Loans, Construction Loans, Foreclosures, Finance, Mortgage Marketing, USDA, FHA Financing, Government Loans, VA Loans

Education
College of Charleston
Special Education

Experience
Wells Fargo  April 2015 - Present
Bank of America  April 2011 - April 2015
SunTrust Mortgage, Inc  June 1994 - September 2006
SunTrust Mortgage  June 1994 - May 1998
GE Mortgage Insurance  June 1992 - June 1993

Skills
Credit, Loans, Mortgage Banking, FHA, USDA, Sales, Customer Service, Marketing, Mortgage Lending, Coaching, Loan Origination, Refinance, Banking, Residential Mortgages, Credit Analysis, Underwriting, Consumer Lending, Small Business Lending, FHA financing, Credit Risk, Mortgage Underwriting, Commercial Banking, Risk Management, Retail Banking, Finance, Construction Loans, Relationship Management, Lines Of Credit, Sales Management, Branch Management, Certified Mortgage..., Commercial Lending, Commercial Mortgages, Financial Analysis, Financial Risk, Financial Services, Government Loans, Home Equity Lines of..., Home Equity Loans, Insurance, Loan Servicing, Loss Mitigation, Mortgage Servicing, Portfolio Management, Program Management, Real Estate Financing

Education
University of North Carolina at Charlotte   1988 — 1992
BS, Business Administration

Experience
Element Funding  July 2011 - Present
SunTrust Mortgage Inc  February 2004 - June 2011

Education
Michigan State University   1975 — 1978
BA, Business

Experience
Dicks Sporting Goods  May 2011 - Present
CorVel Corporation  February 2008 - March 2011
SunTrust Mortgage, Inc  December 2006 - December 2007
Flooring America  October 2005 - December 2006

Education
John Tyler Community College
Information Technology and General Studies

Meadowbrook High School
High School Diploma

Experience
Long and Foster Companies   February 2013 - Present
Hilltoptop Advisors LLC   2012 - 2013
SunTrust Mortgage, Inc  January 2007 - March 2012
2005-2006Saxon Mortgage Services, Inc   April 2005 - December 2006
Charter One Mortgage Corp   January 2001 - January 2005
Bank of America  January 1991 - January 2001
Sovran Mortgage Corporation   January 1984 - January 1991

Skills
Banking, Microsoft Office, Microsoft Excel, Risk Management, Financial Analysis, Credit, Customer Service, Project Management, Change Management, Business Analysis, Strategic Planning, Microsoft Word, Credit Analysis, Mortgage Servicing, Loan Origination, Loans, Default, Auditing, Mortgage Lending, Process Improvement, Executive Management, Mortgage Banking, Management, Call Centers, Loss Mitigation, Accounting, Loan Servicing

Education
The School of Mortgage Banking"Northwestern University

Smithdeal Massey Business College

Stafford High School

Northwestern University

The School of Mortgage Banking"University of Maryland, College

University of Richmond

Experience
SunTrust Mortgage, Inc.   January 2011 - Present
UPS  December 2008 - January 2011
DHL  June 2008 - December 2008
Estes Air Forwarding LLC  2006 - 2008
J.M. Whitney, LREA #4001-4000   1994 - 2007
Akid Arabian Stud - Select Arabian Training -   December 1985 - December 1988
US Army  March 1982 - March 1988

Skills
Finance, Loans, Investment Properties, Microsoft Office, Small Business, Mortgage Lending, Social Media, Customer Service, Residential Homes, Social Media Marketing, New Business Development, Contract Negotiation, Marketing, Negotiation, Leadership, Microsoft Excel, Sellers, Short Sales, Foreclosures, Public Relations, Sales, Team Building, Property Management, Sales Management, Cold Calling, Real Estate, Account Management, Selling, Management, Transportation, LTL, Freight Brokerage, Freight Forwarding, Air Freight, Direct Sales, Hazmat Operations, TSA Screened, Expediting Freight, HUD Foreclosures, FNMA Foreclosure, Post Foreclosure, Freddie Mac Foreclosure, Loss Mitigation, Pre Foreclosure, Mortgage Banking, Mortgage Servicing, Residential Mortgages, Jumbo Mortgage, Creative Writing, Artists

Education
J Sargeant Reynolds Community College   1992 — 1994
Liberal Arts, credits for transfer, 3.8

VCU
Speciality Degree Real Estate Historical Property, Real Estate Historical Property, 3.8

Virginia Commonwealth University
Junior if Returned to complete, Historical Real Estate - Self Designed Program

Experience
SunTrust Mortgage, Inc.   April 2013 - Present
Ricks and Associates, Inc.   May 2000 - Present
Saxon Mortgage, Inc.   January 2006 - February 2008
Saxon Mortgage, Inc.   January 2000 - January 2006

Education
California Coast University   2010 — 2012
Master's Degree, Psychology

Bluefield University
Bachelor's Degree, Behavior Science

Experience
SunTrust Mortgage, Inc.   1993 - 2014

Skills
Loans

Education
Chattanooga State Community College   1982 — 1984
Fashion Merchandising

Unicoi county High School   1972 — 1975