Superior Health Plans
Industry: Company
DescriptionFounded: 1997 Parent organization: Centene Corporation
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Superior Health Plans Employees
Superior Health Plans January 2015 - Present
FirstCare Health Plans January 2012 - January 2015
Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, English, Research, Social Media, Public Speaking, Strategic Planning, Operations Management, Team Building, Training, Leadership
Education
The University of Texas at San Antonio 1988 — 1993
Bachelor of Arts (B.A.), Psychology and Sociology
Superior Health Plans December 2014 - Present
Owner: Skinny Rehearsals Inc. June 2008 - Present
Austin Community College Riverside September 2007 - November 2014
National Institutes of Health/Seton Healthcare Center Diabetes Grant January 2013 - May 2013
University of Texas DHFS Wellness Inititive January 2011 - May 2013
Texas Medical Association August 2012 - December 2012
Ann Wolfe Boxing Gym August 2012 - December 2012
Skills
Fitness, Personal Training, Public Health, Fitness Training, Rehabilitation, Health Promotion, Health Education, Nutrition, Nutritional Counseling, Exercise Physiology, Event Planning, Community Outreach, Wellness, Strength Training, Wellness Coaching, Weight Training, Research, Public Speaking, Cpr Certified
Education
Texas Woman's University 2013 — 2017
Occupational Therapy
The University of Texas at Austin 2011 — 2013
Bachelor of Science (BS), Public Health Education and Promotion
Austin Community College 2006 — 2009
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Superior Health Plans December 2013 - July 2015
Superior Health Plans September 2013 - December 2013
Head Injury Association December 2012 - August 2013
Head Injury Association February 2012 - December 2012
YAI Network February 2006 - February 2012
Binghamton University September 2005 - January 2006
City of Austin August 2003 - August 2004
Family Residences and Essential Enterprises, Inc. June 2002 - August 2002
Skills
Social Services, Mental Health, Psychology, Behavioral Health, Nonprofits, Developmental..., Cpr Certified, Fundraising, Public Speaking, Childcare, Autism Spectrum..., Research, Healthcare, Disabilities, Tutoring, PowerPoint, Interventions, Applied Behavior..., Learning Disabilities, Teaching, Treatment, Resume Writing, Traumatic Brain Injury, Vocational..., Dual Diagnosis, Behavior Modification, Home Care, Intellectual..., Psychosocial..., Data Entry, Psychosocial, Medicaid, Non-profit..., Rehabilitation..., Critical Thinking, Co-occurring Disorders, Stress Management, Vocational Evaluation, Career Assessment, Substance Use Disorders, Counseling Psychology, Job Search Strategies, Progress Notes, Disability Rights, Behavioral Problems, Pervasive Developmental..., Stages of Change, Community Service, Acquired Brain Injury, Life Skills
Education
Assumption College 2010 — 2014
Master of Arts (M.A.), Vocational Rehabilitation Counseling/Counselor, 4.0
SUNY Binghamton 2004 — 2006
Bachelor of Science (B.S.), Psychobiology, 3.8
Binghamton University
b
Long Island University, Southampton Campus 2001 — 2003
Psychobiology
Long Island University, Southampton Campus 2001 — 2003
Physiological Psychology/Psychobiology
Bayport Blue Point High School 1997 — 2001
Honors, Advanced Placement
Boon-Chapman January 2014 - Present
The Hills Medical Group May 2013 - January 2014
Superior Health Plans December 2012 - March 2013
HCA November 2009 - August 2011
Apria Healthcare March 2009 - August 2011
Skills
Hospitals, BLS, Pharmacy, Healthcare Management, Clinical Research, Patient Safety, Critical Care, Healthcare, Nursing, Home Care, Acute Care, Inpatient, Patient Education, Patient Advocacy, ICU, Medical/Surgical, Disease Management, Nursing Education, ACLS, Pediatrics, PALS, Wound Care, Medication..., EMR, Meditech, IV, Managed Care, HIPAA, Medicare, Emergency Room, Medical Terminology, EHR, Healthcare Information..., EKG, Ambulatory, Phlebotomy, Vital Signs, Cpr Certified, Case Management, Health Education, Palliative Care, Home Infusion, Telemetry, Cardiology, Infection Control, Chemotherapy, Internal Medicine, Elder Care, Neurology, Utilization Management
Education
The University of Texas at Arlington 2002 — 2004
BSN, Science of Nursing
The University of Texas at Arlington 2002 — 2004
BSN, Registered Nursing/Registered Nurse
Federated Law April 2013 - May 2013
Cintas March 2012 - August 2012
Palm Beach FL Supervisor Of Elections 2012 - 2012
WellMed Medical Management 2012 - 2012
Superior Health Plans 2011 - 2011
Nuance Communications 2006 - 2008
BlueCross BlueShield of SC 2002 - 2002
Form Services 2000 - 2002
Skills
Accurate Data Entry, Customer Service, Microsoft Office, Typing, Receptionist Duties, General Administrative..., Clerical Skills
Education
Ashford University 2010 — 2014
Early Childhood Education and Teaching
Texas A&M University
Superior Health Plans October 2013 - Present
United Brokers Alliance, LLC 2012 - December 2013
Celtic Insurance Company November 2010 - August 2012
Insurance Brokers of Texas 2008 - 2012
Arguello Insurance Services, Inc. January 1991 - January 2001
Skills
Health Insurance, Fixed Annuities, Underwriting, Insurance, Negotiation, Solution Selling, Small Business, Employee Training, Product Marketing, New Business Development, Coaching, Personal Lines Auto, Life Insurance, Advanced Life Insurance..., B2B Marketing Strategy, Management, Sales, Business Development
Education
The American College 2010 — 2012
San Antonio College 1979 — 1981
Liberal Arts
Antonian College Prepatory 1976 — 1979
Superior Health Plans June 2012 - Present
MAXIMUS October 2011 - April 2012
Children's Play House June 2009 - October 2011
Travis County December 2001 - October 2005
Skills
Program Management, Project Management, Policy Analysis, Strategic Planning, Public Speaking, Microsoft Excel, Budgets, Public Policy, Community Outreach, Analysis, Contract Management, Nonprofits
Education
New Mexico State University 2011 — 2012
Criminal Justice and Corrections, 4.0
Superior Health Plans July 2014 - Present
San Antonio Kidney Disease Access Center June 2013 - July 2014
Theda Oaks Surgery Center October 2012 - June 2013
Skills
Nursing, Healthcare, Patient Safety, ACLS, Pediatrics, Acute Care, Medical/Surgical, Patient Education, Medication..., Wound Care, Healthcare Management, Cpr Certified, Critical Care, EMR, Vital Signs, Medical Terminology, Patient Advocacy, Phlebotomy, HIPAA, EKG, Direct Patient Care, Rehabilitation, Nursing Care, Medicare, Medical Records, Elder Care, Surgery, Infection Control, Palliative Care, Ambulatory, EHR, Medicine, Healthcare Information..., IV, Nursing Education
Education
Kaplan College-San Antonio 2011 — 2012
Associate's degree, Licensed Practical/Vocational Nurse Training
Stay at Home Mom September 2014 - Present
The A-List at Ashby Staffing September 2012 - January 2014
Financial Corporation of America July 2013 - October 2013
Superior Health Plans September 2011 - July 2012
Texas Medicaid & Healthcare Partnership August 2010 - September 2011
Internal Revenue Service February 2007 - April 2011
Symtech Corporation December 2009 - April 2010
Department of Veterans Affairs June 2007 - September 2007
Skills
Medicaid, Healthcare, Health Policy, Provider Relations, Medical Terminology, Medical Coding, Network Development, Health Insurance, HIPAA, Physician Relations, Data Entry, Claim, PPO, Healthcare Management, HMO, Hospitals, Medical Billing, Office Administration, Computers, Customer Service, Front Office, Administrative..., Administrative..., Employee Benefits, Microsoft Excel, Insurance, Microsoft Office, Time Management, Training, Access
Education
Austin Community College 2007 — 2015
Transfer
Leander High School 2002 — 2006
High School Diploma, Academic, 3.9
Valence Health July 2015 - Present
Valence Health February 2014 - July 2015
Superior Health Plans January 2012 - February 2014
Superior Health Plans October 2010 - December 2011
Superior Health Plans January 2009 - September 2010
Compass Learning August 2006 - May 2008
Skills
Claim, HIPAA, Health Insurance, Healthcare, Healthcare Management, Managed Care, Medicaid, Medicare, Microsoft Excel, Microsoft Office, Microsoft Word, Research, Health Policy, Provider Relations, Healthcare Information..., Process Improvement
Education
FAU 1993 — 1997
Bachelor's degree, Psychology
Broward Community College 1988 — 1992
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Cenpatico June 2014 - Present
Superior Health Plans April 2012 - June 2014
Superior Health Plan January 2010 - April 2012
Superior Health Plan March 2008 - January 2010
Superior Health Plan November 2007 - March 2008
Skills
Access, Credentialing, Clinical Research, HIPAA, HMO, Health Insurance, Healthcare, Healthcare Information..., Healthcare Management, Hospitals, Insurance, Managed Care, Management, Medicaid, Medicare, Outlook, Process Improvement, Provider Relations, Quality Assurance, Training
Education
Texas State University-San Marcos 2010 — 2012
Master of Business Administration (MBA), Healthcare
Texas State University 2009 — 2010
Bachelors Degree, Business, Management 2009
University Health System September 2012 - Present
University Health System April 2011 - September 2012
University Health System August 2008 - March 2011
Superior Health Plans February 2006 - June 2008
Skills
Pediatrics, Pediatric Case..., Education of pediatric..., Private Cheffing-..., Utilization Management, Nursing, Inpatient, Home Care, Healthcare, Critical Care, Acute Care, Medicaid, Hospitals, Managed Care, ICU, Disease Management, EMR, Patient Education, Clinical Research, Medicare, Patient Advocacy, Diabetes, Wound Care, Healthcare Consulting, Healthcare Management, Quality Improvement, Case Managment, Patient Safety, Nursing Education, ACLS, Cerner, Public Health, Medical/Surgical, Treatment, BLS, Healthcare Information..., HIPAA, Epic Systems, PALS, EHR, Emergency Room, Meditech, Informatics, Health Education, Legal Nurse Consulting
Education
Presently in Culinary school @ St. Phillips College 2009 — 2015
working on Associate degree
Del Mar College 1978 — 1978
Associate of Registered Nursing, Nursing
Superior Health Plans August 2014 - Present
JPMorgan Chase April 2010 - August 2013
WaMu/Chase September 2008 - November 2009
Citibank 2007 - 2008 March 2003 - August 2008
Citibank March 2003 - August 2008
Heritage Insurance Managers, Inc January 1991 - January 2002
Skills
Highly detail oriented, Communication Skills, Problem Solving, Data Entry, Banking, Auditing, Microsoft Office, Leadership, Policy Analysis, Performance Management, Sales, Risk Management, Insurance, Customer Service, Call Center, Process Improvement
Education
San Antonio College 1998 — 1999
General Studies
San Antonio College
General Studies
Superior Health Plans June 2015 - Present
Superior HealthPlan July 2014 - Present
Superior HealthPlan August 2013 - Present
Superior Health Plans July 2010 - August 2013
Texas health and human services commission June 2008 - July 2010
FirstCare May 2006 - May 2008
Skills
Medicaid, Medicare, HIPAA, Health Insurance, Health Policy, Policy, Healthcare Management, Provider Relations, Customer Service, Public Speaking, PowerPoint, Microsoft Office, Team Building, Spreadsheets, Strategic Planning
Education
Texas Tech University 2006 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General
Texas Tech University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Management
University of Texas
Project Management Certificate Program, Business management
UnitedHealth Group June 2015 - Present
UnitedHealth Group February 2014 - Present
Superior Health Plans February 2012 - April 2013
HealthSpring/Bravo Health April 2010 - February 2012
Aetna, Inc. March 2001 - February 2010
Aetna, Inc. January 2000 - March 2001
Aetna, Inc. April 1999 - January 2000
NYLCare Health Plans/Aetna, Inc. February 1998 - April 1999
Prudential Healthcare March 1996 - September 1997
Prudential Healthcare February 1995 - March 1996
Skills
Provider Relations, Physician Network..., Public Speaking, Strong Customer Service..., Physician Relations, Physician Recruitment, Provider Education, Provider Enrollment, Service Providers, Provider Networks, Management Skills, Complaint Investigations, Complaint Resolution, Provider Outreach, Member Relations, Member Outreach, Directory Printing, Provider Manual..., RFP Writing, Event Planning, Medicaid Managed Care, Medicaid Compliance, Medicare Advantage, Medicare/Medicaid..., Physicians, Complaint Management, Customer Service, Training, Management, RFP, Health Insurance, Medicaid, Leadership, Employee Benefits, Team Building, Health Policy, Process Improvement, Recruiting, Managed Care, Medicare, Credentialing, Healthcare Information..., HMO, Network Development
Education
Grambling State University 1990 — 1994
Bachelor of Science (B.S.), Marketing
Golfsmith International April 2014 - Present
iPR Software November 2011 - April 2014
Mindwave Research March 2011 - July 2011
Superior Health Plans February 2010 - January 2011
Cenpatico March 2008 - December 2009
Stand-Up Comedian February 2001 - February 2008
American Commercial Lines April 2007 - December 2007
Independent Electric Supply July 2006 - March 2007
Channel One News January 2005 - June 2006
WHAS-TV May 2000 - August 2000
Skills
Storytelling, Editing, PowerPoint, Journalism, Web Content, Account Management, Customer Service, Interviews, Budgets, Social Media, Technical Training, Web Applications, Blogging, Leadership, HTML, Marketing Communications, Marketing, Photoshop, Microsoft Excel, Microsoft Word, Broadcast, Customer-focused Service, Training Delivery, Creative Writing, Social Media Marketing, Proposal Writing, Social Networking
Education
University of Kentucky 1999 — 2002
Bachelor of Arts, Communications/Broadcast Journalism
Superior Health Plans March 2014 - Present
Exempla Healthcare November 2012 - February 2014
The Beryl Companies August 2011 - April 2012
Buffalo Wild Wings October 2009 - August 2011
University of Texas at Austin September 2005 - August 2008
Skills
Healthcare, Customer Service, Data Entry, PowerPoint, Microsoft Office, Event Planning, Microsoft Word, Microsoft Excel, Leadership, Data Analysis, Access, Accounts Payable, Call Centers, Insurance, Training, Employee Benefits, Time Management, Hospitals, Outlook, Management, Accounts Receivable, Social Media
Education
The University of Texas at Austin 2005 — 2009
•Completed 80 semester hours toward B.S. in Human Development and Family Sciences, 2005-2009
Superior Health Plans October 2014 - Present
Better Way Counseling October 2011 - Present
Carter's Kids Residential Treatment Center May 2014 - October 2014
Cornerstone Multi-Specialty Center May 2012 - May 2013
The Bair Foundation October 2009 - December 2010
MHMRA November 2006 - September 2009
Kastle Systems November 2005 - November 2006
Communities In Schools Houston March 2006 - September 2006
City of Houston May 2002 - March 2006
Skills
Mental Health, Community Outreach, Crisis Intervention, Social Services, Case Managment, Non-profits, Psychology, Mental Health Counseling, Research, Group Therapy, Program Development, Adolescents, Leadership, Healthcare, Psychotherapy, Nonprofits, Family Therapy, CBT
Education
University of Phoenix 2007 — 2009
Masters, Psychology
The University of Texas at Austin 1994 — 1999
Bachelors, Social Work
Texas Southern University
Yates High School
Driscoll Children's Hospital October 2014 - Present
Superior Health Plans August 2013 - September 2014
LK Jordan & Associates May 2013 - August 2013
CHRISTUS Spohn Medical Group September 2012 - March 2013
Christus Spohn Health System March 2008 - September 2012
Christus Spohn Health System January 2012 - April 2012
American Cancer Society 2011 - 2012
Phoenix Children's Hospital February 2002 - February 2008
Banner Health November 2001 - February 2002
Hacienda Records October 1999 - September 2001
Skills
Team Oriented, Great Communication, Great People Skills, Process Scheduler, Administrative..., Management, Payroll, Healthcare, Healthcare Management, Team-oriented, Physician Relations, Human Resources, Customer Service, Hospitals, HIPAA, Budgets, Team Building, Recruiting, Community Outreach, Public Relations, Program Management, Research, Sales, Policy, Data Entry, Meditech, Administration, Revenue Cycle, Medical Terminology, EHR, EMR, Healthcare Information..., Medical Billing, Leadership, Public Speaking, Event Planning, Social Media, Social Networking, Event Management, Managed Care, Training
Education
University of Phoenix 2003 — 2006
MBA, Health Care Management
Texas A&M University-Kingsville 1992 — 1997
Bachelors, Communications/Speech (Radio/TV/Audio Production)
F. H. Moody High School 1988 — 1991
Diploma, Basic Skills and Developmental
Harvest Partners Financial November 2000 - Present
Harvest Partners Financial November 1999 - Present
Superior Health Plans November 1998 - November 1999
Detroit/Livonia May 1990 - July 1998
Skills
Investments, Strategic Planning, Microsoft Office, Financial Analysis, Customer Service, Banking, Business Strategy, Microsoft Excel, PowerPoint, Microsoft Word, Project Management, Risk Management, Business Analysis, Financial Modeling, Change Management, Portfolio Management
Education
St John's Provincial 1970 — 1971
Post degree studies in Theology
Wayne State University 1970 — 1971
Post Degree studies in Developmental Psychology
St Mary's Seminary & University 1968 — 1970
BA, Philosophy & Theology
Saginaw Valley State University 1966 — 1968
Associate, Undergrade requirements
WellMed September 2015 - Present
Superior Health Plans May 2014 - August 2015
Superior Health Plans January 2014 - April 2014
East Texas Medical Center June 2013 - January 2014
University Pediatric Association August 2012 - May 2013
Texas A&M Health Science Center August 2010 - May 2013
Johns Hopkins Hospital May 2012 - August 2012
Central Texas Heart Center January 2011 - May 2012
Skills
EMR, Healthcare, Microsoft Excel, EHR, Data Analysis, Hospitals, Healthcare Management, Software Documentation, Analysis, Patient Safety, Healthcare Information..., Management, NextGen, Athena Health, Tableau, Minitab 16, Microsoft Word, Microsoft PowerPoint, Strategic Planning, Visio, Statistics, Informatics, Process Improvement, SQL, VBA, Microsoft Access, MicroStrategy Reporting, Access, Visual Basic, SharePoint
Education
Texas A&M University System, Health Science Center, School of Rural Public Health, College 2010 — 2013
MHA, Health Administration
Texas A&M University 2003 — 2007
BS, Agriculture, Leadership and Development
Coppell ISD August 2014 - Present
Superior Health Plans 2011 - 2013
Skills
Teaching, Educational Technology, Public Speaking, Special Education, Classroom, Tutoring
Education
The University of New Mexico 2004 — 2008
Bachelor's degree, Geology/Earth Science, General
Central New Mexico Community College 2003 — 2005
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Superior Health Plans March 2015 - Present
Covenant Health March 2011 - July 2013
Private March 2010 - July 2013
Skills
Healthcare Information..., Accounting Management, Management Accounting, EHR, Medical Records, HIPAA, EMR, Medical Coding, Revenue Cycle, Epic Systems, ICD-9, Medical Terminology, Medical Billing, Inpatient, Health Information..., Medical Transcription, CPOE, Healthcare Management, Practice Management, Management, Strategic Planning, Hospitals, Social Media, Meditech, Medicare, Leadership, Training
Education
University of Cincinnati College of Law 2015 — 2017
Health Information, Prep for AHIMA'S RHIA program
South Plains College 2008 — 2010
Associates in Applied Sciences, Registered Health Information Technology (RHIT)
Levelland High School 1985 — 1985
Levelland High School
Superior Health Plans May 2015 - Present
Father Goose Productions May 2011 - Present
University Health System July 2014 - May 2015
WellMed Medical Management January 2013 - November 2013
MAXIMUS February 1998 - May 2012
Skills
Healthcare, Healthcare Management, HIPAA, Public Health, Hospitals, Public Speaking, Managed Care, Customer Service, Medicare, Nonprofits, Leadership, Healthcare Information..., Event Planning, Fundraising, PowerPoint, Health Education, Patient Safety, Social Media, Training, Community Outreach, Social Services, Marketing, Public Relations, Government
Education
The University of Texas-Pan American
English Language and Literature, General
Connectivity Source April 2015 - Present
Acclaim Medical Management May 2014 - December 2014
Cenpatico December 2011 - May 2014
Cenpatico July 2010 - December 2011
Clear Channel Radio August 2003 - April 2011
Cenpatico June 2009 - June 2010
Superior Health Plans July 2008 - May 2009
Claire's Accessories June 2006 - July 2008
Skills
Broadcast, Customer Service, Coordination, Data Center, Hospitality, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Organization, Problem Solving, Radio, Recording, Windows, Credentialing, Medical Records, Medicaid, Medical Terminology, Health Insurance, Mental Health Care, Prior Authorization, Accessories, NCQA, Amisys, CCMS, NexGen, Phone Etiquette, Piercing, Inventory, Meet Deadlines, Radio Producing, Radio Promotions, Work Ethic, Filing, HIPAA, Provider Relations, Data Entry, Healthcare Industry, Medicare, Telephone Skills, Medicaid Managed Care, Radio Broadcasting, Outlook, Administrative..., Training, Event Management, Mental Health, Social Media, Data Analysis, Social Networking
Education
MediaTech Institute 2002 — 2003
Audio Engineering
Austin Community College 2001 — 2002
Specialty Hospital of Midwest City Service CoordinatorSuperior Health PlansFebruary 2015 - Present
Superior Health Plans February 2015 - Present
Skills
Wound Care, Healthcare, IV, Nursing, Health Education, Medication..., Medical/Surgical, Physician Relations
Education
Chamberlain College of Nursing 2012 — 2014
Bachelor's degree, Registered Nursing/Registered Nurse
Superior Health Plans May 2013 - Present
GET Marketing June 2006 - May 2013
Zale June 2004 - June 2006
Skills
Outlook, Microsoft Office, Windows, Access, Direct Sales, Project Management, Customer Service, Microsoft Excel, SharePoint, Forecasting, Competitive Analysis, Marketing Communications, Training, Strategic Planning, Troubleshooting, Marketing Strategy, Account Management, Social Media, Customer Satisfaction, Management, System Administration, Sales Management, Advertising, Project Planning, Retail, Microsoft Word, Sales, Leadership, Inventory Management, Budgets, Marketing
Education
Nimitz High School
North Lake College
Health care March 2015 - Present
Superior Health Plans May 2012 - 2015
Aetna October 2007 - January 2009
Aetna January 2005 - September 2007
Aetna May 1997 - January 2005
Skills
Administrative..., Senior Administration, Administrative...
Education
Tarrant County College 2010 — 2012
Business Administration and Management, General
Lamar High School 1995 — 1997
general, General Studies
Superior Health Plans November 2013 - Present
United America Pageants 2011 - 2014
Corinthian Colleges, Inc. September 2012 - November 2013
Camp C.A.M.P. 2011 - 2013
Kaplan Higher Education December 2010 - February 2012
Kaplan Higher Education April 2006 - December 2010
XL Health AG (i.Gr.) July 2007 - December 2008
ValueOptions (Military One Source) September 2004 - April 2005
Doctor and Patient 2002 - 2004
American LifeCare 1999 - 2002
Skills
Career Counseling, Adult Education, Resume Writing, Higher Education, CampusVue, Student Affairs, Staff Development, Enrollment Management, Retaining Customers, Career Development, Curriculum Development, Provider Relations, Provider Network..., Service Provider..., Claims Resolution, Client Presentation, Presentation Development, Instructor-led Training, Commitment to Customer..., Time Management, Highly detail oriented, Trend Following, Follow-through Skills, Managed Care, Medical Terminology, Medicare, Medicaid, Medical Billing, Medical Coding, TRICARE, Government Health Plans, IPAs, PHO's, MSOs, Microsoft Office, Medisoft, Amisys, Claims Management, Provider Networks, Customer Service, Affordable Care Act, Healthcare, HIPAA, Health Insurance, Leadership, Team Building, Healthcare Information...
Education
City Colleges of Chicago-Harold Washington College 1988 — 1990
Sociology
Lawton Health Careers 1977 — 1978
Certified Medical Administrative Assistant, Health and Medical Administrative Services
Arcadia High School 1969 — 1973
Cenpatico October 2014 - Present
Tangoe September 2011 - November 2012
Superior Health Plans February 2011 - May 2011
Wincor Nixdorf July 2010 - January 2011
Personal December 2008 - June 2010
SiteStuff.com March 2005 - November 2008
Dell Product Group Human Resources September 2004 - January 2005
SeniorCare Benefits Network November 2003 - May 2004
Personal April 2001 - October 2003
Zilliant June 2000 - March 2001
Skills
VBA, Microsoft Excel, Macro, Pivot Tables, Vlookup, Reporting & Analysis, Mentoring, Oracle Discoverer, Analysis, Microsoft Office, Data Analysis, Process Improvement, Normalization, Data Mining, Data Transformation, Data Cleaning, Data Modeling, HEDIS, CRM, User Acceptance Testing, Telecommunications
Education
Alamo Heights High School
The University of Texas at Austin
Trinity University
BA
Lucas Cook Music October 2005 - Present
JEM Resource Partners (TCG Group Holdings LLP) September 2011 - October 2012
Superior Health Plans November 2008 - February 2010
The Capital Area Food Bank of Texas January 2006 - March 2008
Farmers Insurance Group September 2005 - May 2006
Skills
Public Speaking, Spanish, Marketing, Public Relations, Event Planning, Social Media, Fundraising, Social Networking, Community Outreach, Event Management, Social Media Marketing, Non-profits, Microsoft Office, Customer Service, PowerPoint, Nonprofits, Access, Editing, Facebook, Sales, Marketing Strategy, Training, Research, Management, Time Management, Program Management, Blogging, Interviews, Data Entry, Leadership, Online Marketing, Marketing Communications, Advertising, Team Building, Microsoft Word, CRM, Outlook
Education
Central Missouri State University 1998 — 2004
B.S. Public Relations and B.S, Spanish
University of Central Missouri 1998 — 2004
B.S., Public Relations/Spanish
Tayor & Francis Group 2011 - Present
Encore TalentWorkx LLC January 2010 - September 2011
Superior Health Plans January 2008 - August 2009
Bernard Hodes August 2006 - August 2009
HCA 2003 - 2005
Skills
Employee Relations, Recruiting, Human Resources, HR Policies, Deferred Compensation, Interviews, Personnel Management, Employment Law, Training, Policy, Applicant Tracking..., Talent Acquisition, Onboarding, Management, Employer Branding, Healthcare
Education
UNLV 1999 — 1999
PHR Certification, Human Resources
University of Phoenix 1995 — 1999
BA, Business
Practice Management Consultant Firm May 2014 - November 2014
The Medical Billing Company January 2014 - May 2014
Cedar Park Regional Medical Center July 2012 - January 2014
Superior Health Plans February 2012 - June 2012
Firstcare Health Plans November 2011 - February 2012
Whitaker Medical July 2006 - September 2011
Skills
Provider Relations, JCAHO, NCQA, Physician Relations, Healthcare Consulting, HIPAA, Data Entry, Physicians, Healthcare Management, Medical Staff..., Hospitals, Credentialing, Quality Improvement, Provider Enrollment, Managed Care, Medicaid, Medicare, Healthcare Industry, EMR, Healthcare
Education
Ashford University
Bachelor's Degree, Healthcare Administration
Mayde Creek High School 1995 — 1999
CynergisTek, Inc. May 2014 - Present
Austin Radiological Association July 2007 - May 2014
Amerigroup Corporation January 2004 - July 2007
Superior Health Plans January 2000 - January 2004
United States Air Force August 1997 - August 1999
Skills
Privacy Compliance, Public Speaking, Employee Training, Policy Writing, Internal Investigations, Project Planning, Software Implementation, Healthcare, Coaching, Health Insurance, Healthcare Management, Team Building, Physicians, Privacy Law, Policy, Customer Service, Process Improvement, Program Management, HIPAA, Healthcare Information..., Management, Leadership, Hospitals, Security Audits, Internal Audit
Education
Park University 1997 — 2000
Bachelor of Science (B.S.), Healthcare Management
New Mexico State University 1986 — 1990
HCCA - Compliance Institute
Superior Health Plans January 2012 - Present
South Plains Community Action Association/SERCO May 2008 - January 2012
Pytrus Systems August 2006 - August 2007
Roche Laboratories August 1997 - August 2003
Union Hospital December 1996 - August 1997
Monticello Medical Clinic August 1984 - December 1994
Skills
Strong presentation..., Strong IT skills, Public Relations, Sales, Business Development, Public Speaking, New Business Development, IT skills, Business Networking, Marketing, Management, Training, Selling, Sales Operations, Small Business, Leadership, Recruiting, Team Building, Strategic Planning, Customer Service, Community Outreach, Nonprofits
Education
Indiana State University 1993 — 1995
BS
South Vermillion High School
Beacon Health Strategies December 2014 - Present
EPIK July 2013 - August 2014
Superior Health Plan May 2013 - July 2013
Superior Health Plans March 2012 - July 2013
Superior Healthplan February 2011 - December 2011
Texas Secretary of State September 2004 - October 2009
Skills
Research, PowerPoint, Microsoft Word, Teaching, Microsoft Excel, Windows Sharepoint..., Amisys, Outlook Express, Community Outreach, Hospitals, Access, Teaching English as a..., Visio, Training, Outlook, Customer Service
Education
Concordia University, Nebraska 2015 — 2017
Master of Science (M.S.), Human Development and Family Studies, General
Liberty University 2008 — 2011
Bachelors, Elementary Education
UnitedHealth Group March 2014 - Present
UnitedHealth Group July 2011 - March 2014
Physicians Health Choice / WellMed Medical Management November 2010 - March 2012
Physicians Health Choice / WellMed Medical Management February 2009 - May 2011
United Health Group October 2008 - February 2009
Austin Ob/Gyn Associates July 2007 - October 2008
Superior Health Plans May 2001 - July 2007
Skills
Medicare, Healthcare, Health Insurance, Provider Relations, Managed Care, Strategic Planning, Medicaid, Marketing, Team Building, Healthcare Management, Network Development, Healthcare Industry, Training, HMO, Physician Relations, Contract Negotiation, Employee Training, Public Speaking, Event Planning, Public Relations, Marketing Strategy, Sales Presentations, Community Development, Management, Physicians, Strategy
Education
Texas A&M University 1999 — 1999
Marketing Managers
Texas State University 1988 — 1993
BA, Communications, English
Texas Department of Insurance
License, General Lines
Superior Health Plans September 2014 - Present
Centene Corporation September 2014 - Present
Beacon Health Strategies November 2013 - August 2014
ACS Healthcare Provider Solutions August 2011 - November 2013
ACS Healthcare Provider Solutions April 2006 - June 2012
ACS Healthcare Solutions March 2004 - March 2006
Skills
Call Center, Customer Service, Troubleshooting, Data Analysis, Team Leadership, Visio, Leadership, Public Speaking, Management, Vendor Management, Software Documentation, HIPAA, Operations Management, Medicaid, Strategic Planning, Healthcare Information..., Analysis, Business Analysis, Business Process..., Business Requirements, Healthcare Management, Leadership Development, Managed Care, PowerPoint, Health Insurance, Teaching, ITIL, Staff Development, Analytics, Training Delivery, Adult Education, Performance Improvement, Six Sigma, Requirements Analysis, Organizational..., Coaching, Policy, Employee Relations, Microsoft Excel, Business Process, Healthcare Industry, Curriculum Design, Health Information..., Informatics, Health Information..., Documentations, Business Process Mapping, Curriculum Development, Higher Education, Editing
Education
Baylor University - Hankamer School of Business 2014 — 2016
Master of Business Administration (MBA)
Concordia University Texas 2009 — 2012
Masters, Education
Concordia University Texas 2006 — 2009
Bachelors, English, Biblical Languages, Business
Superior Health Plans September 2015 - Present
Texas Department of Aging and Disability Services October 2010 - September 2015
Dallas Independent School District February 2007 - August 2009
Dallas Metrocare Services March 2008 - February 2009
Skills
Mental Health, Interventions, Early Childhood..., Healthcare, Teaching, Public Speaking, Healthcare Management, Hospitals, Clinical Research, Community Outreach
Education
Prairie View A&M University 2006 — 2008
Master of Arts (M.A.), Counseling Psychology
Jarvis Christian College 1998 — 2002
Bachelor of Science (B.S.), Sociology / psychology
David W. Carter High School 1993 — 1996
Superior Health Plans March 2014 - Present
Lifetime Living Inc. June 2013 - February 2014
Communicare Health Center August 2012 - June 2013
National Nursing and Rehab October 2011 - March 2012
Morningside Ministries July 2011 - October 2011
Maria Medical Center March 2008 - December 2008
Skills
IV Therapy, Pediatric Home Health, Medical Office, Nursing Home, Phone Triage, Cpr Certified, Community Health, EKG, EMR
Education
Louisiana Technical College-Lamar Salter Campus 2009 — 2010
Diploma, Practical Nursing
Pemberton Tonwship High School 1998 — 2002
High School
Accenture March 2015 - Present
HP/BCForward February 2011 - Present
Superior Health Plans July 2012 - August 2014
Managed Health Services September 2010 - February 2011
MAXIMUS August 2009 - February 2010
Health Systems International March 2007 - February 2009
Skills
10 Key, Keyboarding, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Inventory Management, Outlook, Access, Project Management, Strategic Planning, Windows, Customer Satisfaction, PowerPoint, Process Scheduler, Recruiting, Training, Management, Team Building, HIPAA, Employee Relations
Education
University of Indianapolis 2010 — 2011
Bachelor, Liberal Studies
Indiana Business College 1999 — 2000
Associate, Health Claims Examination
KPMG July 2012 - Present
KPMG August 2010 - June 2012
Superior Health Plans September 2009 - August 2010
Self Employed September 2008 - August 2010
Sandia Golf Club May 2005 - May 2008
Skills
Accounting, Financial Reporting, US GAAP, GAAP, SEC filings, Sarbanes-Oxley Act, Internal Controls, Auditing, Financial Accounting, Financial Statements, External Audit, Customer Service, Assurance, General Ledger, Revenue Recognition, Big 4, Financial Analysis, Variance Analysis, Account Reconciliation
Education
Oakland University 2009 — 2010
MAcc, Accounting
The University of New Mexico - Robert O. Anderson School of Management 2000 — 2004
BBA, Marketing
Superior Health Plans June 2015 - Present
Center for health care services April 2013 - Present
ACMG April 2012 - March 2013
Medfirst October 2009 - March 2012
MIMA August 2007 - September 2009
Skills
Healthcare Management, Healthcare, Hospitals, Medicine, EMR, Clinical Research, Board Certified, Emergency Medicine, Physicians, Internal Medicine, Pediatrics, Critical Care, Surgery, Medical Education, Family Medicine, Leadership, Healthcare Information..., Physician Relations, Managed Care
Education
University of Arizona, College of Medicine 2010 — 2012
Fellow, Integrative Medicine
Superior Health Plans September 2013 - Present
Seton Healthcare Family April 2012 - September 2013
Seton Healthcare Family March 2011 - April 2012
Lithium Networks LLC 2010 - 2010
The University of Texas System 2001 - 2002
Skills
HIPAA, Healthcare Information..., EHR, Healthcare Management, Health Information..., Process Improvement, Medical Records, Project Management, Team Building, Revenue Cycle, Analysis, Health Insurance..., Medicaid, HEDIS, SharePoint
Education
Texas State University-San Marcos 2009 — 2011
Bachelor of Science (B.S.), Health Information/Medical Records Administration/Administrator
Tenet Practice Resources November 2014 - Present
El Paso Hospitalist Services, PLLC October 2013 - August 2015
El Paso Hospitalist Group August 2010 - September 2013
University Behavioral Health September 2007 - March 2010
El Paso First Health Plan January 2006 - September 2007
Superior Health Plans June 2003 - January 2006
Skills
Healthcare, Healthcare Management, Team Building, Process Improvement, Leadership, Management, Microsoft Office, Public Speaking, Microsoft Excel, Budgets, EMR, Project Management, HIPAA, Training, Coaching, Contract Negotiation, Marketing, Leadership Development, Outlook, Policy, Hospitals, Physician Relations
Education
Park University 2000 — 2005
Bachelor of Science (BS), Management, Healthcare
Cenpatico August 2013 - Present
Superior Health Plans June 2012 - August 2013
Seton Family of Hospitals June 2006 - May 2012
Skills
Healthcare, Medical Terminology, Hospitals, Insurance, HIPAA, Health Insurance, Healthcare Management, Medicaid, Surgery, Epic Systems, Medical Billing, Medicare, Medical Records, Provider Relations, Medical Coding
Education
Grambling State University 1987 — 1991
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Peabody Magnet High School 1979 — 1984
Diploma, General Studies
Superior Health Plan October 2013 - Present
Superior Health Plans May 2012 - October 2013
Molina Healthcare November 2011 - May 2012
MHealth, Inc. April 2011 - October 2011
Principal Financial Group April 2010 - December 2010
WellPoint/UniCare February 2006 - April 2010
University Health System March 2000 - February 2006
Skills
Managed Care, Medicaid Managed Care, Healthcare Information..., Revenue Cycle, Insurance, Provider Relations, Healthcare Management, Healthcare Industry, Healthcare Consulting, HIPAA, Health Policy, Contract Negotiation, Medicaid, Network Development, PPO, Medicare, HMO, Health Insurance, Hospitals, Healthcare, Credentialing, Physicians, Practice Management, Physician Relations, Claim, Medical Billing, Utilization Management, Revenue Cycle Management, Pharmacy Benefit..., Disease Management, Quality Improvement, Healthcare Reimbursement, EMR, Medicare Part D, EHR
Education
Trinity University 1982 — 1986
BS, Finance
Superior Health Plans May 2014 - Present
Parallon October 2011 - May 2014
HCA June 2010 - October 2011
HCA June 2007 - June 2010
Skills
Financial Analysis, Revenue Cycle, Financial Reporting, Process Improvement, Variance Analysis, Healthcare, Healthcare Management, Sarbanes-Oxley Act, Healthcare Information..., Financial Modeling, HIPAA, Access, Accounting, Accounts Receivable, Data Analysis, Outlook
Education
DeVry University-Texas 2008 — 2010
Bachelor of Science (BS), Technical Management
Superior Health Plans October 2011 - Present
Education
University of Phoenix
Bachelor Of Science, Business Management
Superior Health Plans September 2015 - Present
Emerson Process Management January 2015 - July 2015
Overwatch Systems, a subsidiary of Textron Inc. 2008 - February 2015
CNO Financial Group May 2007 - August 2007
Skills
Dashboard Metrics, Excel, Visual Basic, Modelling Tools, Baselining, CMMI Level 5, SharePoint, SQL, Visio, Java, Process Improvement, C#, Perl, Statistics, SSRS, .NET, Agile Methodologies, Databases, Microsoft Excel, Software Documentation, Requirements Analysis, Visual Studio, Business Analysis
Education
The University of Texas at Austin 2004 — 2008
B.S., Mathematics, specialty in Actuarial Science
Valence Health March 2014 - Present
Superior Health Plans January 2012 - March 2014
Lakeway Pharmacy July 2006 - January 2012
Education
Texas State University 2006 — 2008
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication
SUPERIOR HEALTHPLAN January 2011 - Present
Superior Health Plans March 2011 - July 2012
HEALTHSMART PREFERRED CARE January 2010 - January 2011
Medical Clinic of North Texas January 2009 - January 2010
UnitedHealthcare January 2007 - January 2009
Skills
Medical Billing, Clinical Research, Insurance, Time Management, Employee Benefits, Analysis, Customer Service, Program Development, Call Centers, Physicians, Claim, Finance, Medicaid, HIPAA
Education
University of Phoenix 2012 — 2013
Healthcare Administration
LA College International
BS, Health Care Administration
Bastrop Medical Clinic, PA October 2010 - Present
Superior Health Plans May 2010 - August 2010
Skills
Managed Care, Medicaid, Network Development, Provider Relations
Education
Everest Institute-Austin 2008 — 2009
Medical Insurance Billing & Coding, Nationally Registered Certified Coding Specialist
Baylor Medical Center of Carrollton February 2013 - Present
Dallas Health and Human Services November 2011 - June 2012
American Red Cross November 2010 - December 2011
Superior Health Plans April 2009 - August 2010
Skills
•Phlebotomist..., •Tb test experience, •Mobile Blood..., •Customer/Provider Care, •Detailed Oriented, •Medical/Insurance...
Education
Anamarc College-El Paso 2009 — 2010
Phlebotomist Technician, Certification
Anamarc College-El Paso 2008 — 2009
Medical Billing & Coding, Health/Health Care Administration/Management
Sylvan Learning October 2014 - May 2015
Imperial Laboratories January 2014 - June 2014
Superior Health Plans August 2013 - December 2013
Allsteel 2013 - 2013
Allsteel 2013 - 2013
Allsteel 2013 - 2013
Allsteel 2013 - 2013
Allsteel 2013 - 2013
Dallas ISD January 2011 - December 2011
Aloe vera of America February 2010 - December 2010
Skills
Microsoft Word, Microsoft Excel, HPLC, Chemistry, Teaching, Research, Science, Microsoft Office, PowerPoint, UV/Vis, Analytical Chemistry, Organic Chemistry, NMR, Gas Chromatography, Chromatography, English, Mass Spectrometry, Data Analysis
Education
Texas Woman's University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.67
Texas Woman's University 2003 — 2007
BS, Chemistry
Skyline high school 1999 — 2003
Diploma, Biology/Biological Sciences, General
Superior Health Plans April 2015 - Present
Humana December 2012 - April 2015
Health Dialog January 2006 - October 2012
Baptist Health System February 2001 - September 2007
Skills
Corporate Education, International Project..., Project Management, Quality Assurance, Critical Care, Nursing, Medical/Surgical, BLS, Healthcare Management, NICU, Cpr Certified, Utilization Management, Disease Management, Inpatient, Nursing Education, Patient Education, ICU, Medication..., Health Education, Quality Improvement, Health Promotion, Direct Patient Care, Acute Care, Shared Decision Making, Healthcare, Communication Skills
Education
The University of Texas at El Paso 1996 — 1999
Bachelor of Science, Nursing
Superior Health Plans February 2012 - Present
Methodist Healthcare System January 2002 - February 2012
Skills
Hospitals, NICU, Nursing
Education
San Antonio College 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse
University of the State of New York 1994 — 1996
Bachelor of Arts (B.A.), Fine and Studio Arts
Superior HealthPlan March 2013 - Present
Superior Health Plans December 2011 - April 2013
The Advisory Board Company May 2010 - December 2011
Aspen Healthcare Metrics January 2008 - May 2010
Education
Metropolitan State University of Denver
Bachelor's degree, Health/Health Care Administration/Management
Saint John's College, Belize
Superior Health Plans September 2013 - Present
RM Marketing, LLC June 2009 - Present
Travelers February 2005 - November 2008
Education
Richland Community College 2013 — 2013
Accounting Certificate Program, Accounting, 4.0
University of Northern Colorado 1999 — 2000
Business Administration and Management, General
Overland High School 1995 — 1999
Graduated
KPMG January 2014 - April 2014
Silicon Labs July 2012 - January 2013
Superior Health Plans May 2008 - July 2012
Skills
Leadership, Microsoft Excel, Public Speaking, Variance Analysis, Microsoft Office, Auditing, General Ledger, Accounts Payable, Time Management, Microsoft Word, Accounting, Financial Analysis, Teamwork
Education
Texas State University 2014 — 2015
Master’s Degree, Accounting
Texas State University-San Marcos 2012 — 2013
Bachelor of Business Administration (BBA), Accounting
Austin Community College