Support Technologies
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Support Technologies Employees
Employee
Years
Job
Industry
Jason Coffin Jason Coffin's Support Technologies Experience January 2004 - December 2006
Job Vice President OutPartnering at Healthcare Resource Group
Industry Hospital & Health Care
Experience
Healthcare Resource Group April 2013 - Present
Valley Christian School November 2010 - June 2014
Farm Credit Financial Partners, Inc. January 2006 - April 2013
Help Desk Institute January 2006 - December 2008
Support Technologies January 2004 - December 2006
Northwest Farm Credit Services November 1998 - January 2006
Pacific Medical Centers 1997 - 1998
US Navy August 1990 - 1997
Skills
Budget Management, Team Leadership, Cross-functional Team..., Customer Relations, Vendor Relations, Root Cause Analysis, Strategic Communications, Customer Presentations, Contact Center Design, Operations Management, Customer Satisfaction, Staff Supervision, Quality Assurance, Workflow Solutions, Project Portfolio..., Contact Center..., IT Audit, Data Analysis, Strategic Thinking, Interviewing, Executive Management, Help Desk Management, Change Management, Staff Mentoring, Business Planning, Executive Reporting, Performance Metrics, Metrics Analysis, Customer Experience, Business Relationship..., Problem Solving, Problem Analysis, Analysis, Customer Service, Budgets, Training, Help Desk Support, Team Building, Healthcare Industry, Business Process..., Healthcare Information..., Business Analysis, Vendor Management, Healthcare Consulting, Revenue Cycle, HIPAA, Strategic Planning, Management, Leadership, Process Improvement
Education
Chapman University 1994 — 1997
B.S. Accounting, Accounting
FCCS
Executive Leadership, Organizational Leadership
Help Desk Institute
Certified Help Desk Director, Certified Help Desk Director
Healthcare Resource Group April 2013 - Present
Valley Christian School November 2010 - June 2014
Farm Credit Financial Partners, Inc. January 2006 - April 2013
Help Desk Institute January 2006 - December 2008
Support Technologies January 2004 - December 2006
Northwest Farm Credit Services November 1998 - January 2006
Pacific Medical Centers 1997 - 1998
US Navy August 1990 - 1997
Skills
Budget Management, Team Leadership, Cross-functional Team..., Customer Relations, Vendor Relations, Root Cause Analysis, Strategic Communications, Customer Presentations, Contact Center Design, Operations Management, Customer Satisfaction, Staff Supervision, Quality Assurance, Workflow Solutions, Project Portfolio..., Contact Center..., IT Audit, Data Analysis, Strategic Thinking, Interviewing, Executive Management, Help Desk Management, Change Management, Staff Mentoring, Business Planning, Executive Reporting, Performance Metrics, Metrics Analysis, Customer Experience, Business Relationship..., Problem Solving, Problem Analysis, Analysis, Customer Service, Budgets, Training, Help Desk Support, Team Building, Healthcare Industry, Business Process..., Healthcare Information..., Business Analysis, Vendor Management, Healthcare Consulting, Revenue Cycle, HIPAA, Strategic Planning, Management, Leadership, Process Improvement
Education
Chapman University 1994 — 1997
B.S. Accounting, Accounting
FCCS
Executive Leadership, Organizational Leadership
Help Desk Institute
Certified Help Desk Director, Certified Help Desk Director
Pattie Vargas's Support Technologies Experience 1999 - 2000
Job VP, Operational Excellence at Visicon Technologies, Inc
Industry Information Technology and Services
Experience
Visicon Technologies, Inc July 2015 - Present
Autodesk November 2012 - July 2015
The Vargas Group November 2004 - November 2012
AMN Healthcare September 2010 - October 2012
UCSD Extension January 2009 - September 2012
University of Phoenix September 2009 - June 2012
Mitchell International October 1999 - November 2004
Support Technologies 1999 - 2000
Skills
Project Portfolio..., Leadership, Seminar Speaker, Project Management, Organizational..., Program Management, Leadership Development, Cross-functional Team..., Team Building, Change Management, Training, Public Speaking, Team Management, Teaching, PMO, Consulting, Coaching, PMP, Agile Methodologies, Team Leadership, Staff Development, Workshop Facilitation, Business Process..., Process Improvement, Strategy, Product Management
Education
Alliant International and University of Phoenix
MAOM, Organizational Management
Pioneer High
Project Management Institute
PMP
University of Phoenix
BS, Business Management
Visicon Technologies, Inc July 2015 - Present
Autodesk November 2012 - July 2015
The Vargas Group November 2004 - November 2012
AMN Healthcare September 2010 - October 2012
UCSD Extension January 2009 - September 2012
University of Phoenix September 2009 - June 2012
Mitchell International October 1999 - November 2004
Support Technologies 1999 - 2000
Skills
Project Portfolio..., Leadership, Seminar Speaker, Project Management, Organizational..., Program Management, Leadership Development, Cross-functional Team..., Team Building, Change Management, Training, Public Speaking, Team Management, Teaching, PMO, Consulting, Coaching, PMP, Agile Methodologies, Team Leadership, Staff Development, Workshop Facilitation, Business Process..., Process Improvement, Strategy, Product Management
Education
Alliant International and University of Phoenix
MAOM, Organizational Management
Pioneer High
Project Management Institute
PMP
University of Phoenix
BS, Business Management
Tracye (Larkin) Foy Tracye (Larkin) Foy's Support Technologies Experience January 1999 - July 2000
Job Igniting Business Decision Maker collaboration and discussions
Industry Marketing and Advertising
Experience
Microsoft November 2011 - Present
Microsoft June 2008 - November 2011
National CineMedia October 2001 - May 2008
ThinKnowledge Networks August 2000 - June 2001
Support Technologies January 1999 - July 2000
Six Flags Over Georgia February 1996 - June 1998
Hyatt Regency Atlanta January 1994 - February 1996
Disneyland Paris 1993 - 1994
Skills
Demand Generation, Product Launch, Multi-channel Marketing, Lead Generation, Strategic Partnerships, Solution Selling, SaaS, Account Management, Integrated Marketing, Enterprise Software, Cloud Computing, Product Marketing, Marketing Strategy, Leadership, Marketing Communications, Marketing, Program Management, Sales, New Business Development, Management, Managed Services, CRM, Digital Marketing, Business Alliances, Trade Shows, Business Development, Corporate Communications, Strategy, Partner Management, Go-to-market Strategy, Networking
Education
East Carolina University 1986 — 1990
BS, Mass Communication / Business
Evans Highschool 1984 — 1986
Microsoft November 2011 - Present
Microsoft June 2008 - November 2011
National CineMedia October 2001 - May 2008
ThinKnowledge Networks August 2000 - June 2001
Support Technologies January 1999 - July 2000
Six Flags Over Georgia February 1996 - June 1998
Hyatt Regency Atlanta January 1994 - February 1996
Disneyland Paris 1993 - 1994
Skills
Demand Generation, Product Launch, Multi-channel Marketing, Lead Generation, Strategic Partnerships, Solution Selling, SaaS, Account Management, Integrated Marketing, Enterprise Software, Cloud Computing, Product Marketing, Marketing Strategy, Leadership, Marketing Communications, Marketing, Program Management, Sales, New Business Development, Management, Managed Services, CRM, Digital Marketing, Business Alliances, Trade Shows, Business Development, Corporate Communications, Strategy, Partner Management, Go-to-market Strategy, Networking
Education
East Carolina University 1986 — 1990
BS, Mass Communication / Business
Evans Highschool 1984 — 1986
Mike Herzig Mike Herzig's Support Technologies Experience October 1986 - June 1987
Job Drafting | Design | Project Support | SolidWorks | Inventor | Creative Analytical Communicator
Industry Mechanical or Industrial Engineering
Experience
Javelin Logistics Corporation March 2012 - July 2013
Oracle December 2010 - December 2011
Herzigwerks Home Maintenance and Repair March 2004 - October 2010
nCUBE Corporation March 1993 - February 2004
Aptec Computer Systems November 1987 - February 1993
Intel Corporation July 1987 - November 1987
Support Technologies October 1986 - June 1987
Skills
CAD, Solidworks, Inventor, Manufacturing, AutoCAD, Bill of Materials, PDM, Process Manufacturing
Education
Portland Community College 2011 — 2012
-, Mechanical Drafting and Mechanical Drafting CAD/CADD, A
Javelin Logistics Corporation March 2012 - July 2013
Oracle December 2010 - December 2011
Herzigwerks Home Maintenance and Repair March 2004 - October 2010
nCUBE Corporation March 1993 - February 2004
Aptec Computer Systems November 1987 - February 1993
Intel Corporation July 1987 - November 1987
Support Technologies October 1986 - June 1987
Skills
CAD, Solidworks, Inventor, Manufacturing, AutoCAD, Bill of Materials, PDM, Process Manufacturing
Education
Portland Community College 2011 — 2012
-, Mechanical Drafting and Mechanical Drafting CAD/CADD, A
Dean Clevenger Dean Clevenger's Support Technologies Experience July 2014 - March 2015
Job Nuclear Electrical Maintenance Planner; Retired from DTE EnergyFermi 2
Industry Utilities
Experience
Support Technologies for DTE Energy-Fermi 2 July 2014 - March 2015
Support Technologies July 2014 - March 2015
DTE Energy September 2009 - November 2013
DTE Energy June 2007 - September 2009
DTE Energy September 2004 - June 2007
DTE Energy December 1995 - September 2004
DTE Energy / Detroit Edison June 1983 - December 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Nuclear, Customer Service, English, Research, Windows, Teaching, HTML, Budgets, Strategic Planning, Electricians, Power Plants, Power Generation, Electric Power, Maximo, SAP, Project Planning, Preventive Maintenance, Equipment Maintenance, Planned Preventative...
Education
Monroe County Community College 1973 — 1989
Engineering Technology
Detroit Edison Trade School 1983 — 1986
Journeyman Status Achieved, Electrical Trade Apprenticeship with Mechanical Secondary
Monroe High School 1969 — 1972
High School, General Studies
Support Technologies for DTE Energy-Fermi 2 July 2014 - March 2015
Support Technologies July 2014 - March 2015
DTE Energy September 2009 - November 2013
DTE Energy June 2007 - September 2009
DTE Energy September 2004 - June 2007
DTE Energy December 1995 - September 2004
DTE Energy / Detroit Edison June 1983 - December 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Nuclear, Customer Service, English, Research, Windows, Teaching, HTML, Budgets, Strategic Planning, Electricians, Power Plants, Power Generation, Electric Power, Maximo, SAP, Project Planning, Preventive Maintenance, Equipment Maintenance, Planned Preventative...
Education
Monroe County Community College 1973 — 1989
Engineering Technology
Detroit Edison Trade School 1983 — 1986
Journeyman Status Achieved, Electrical Trade Apprenticeship with Mechanical Secondary
Monroe High School 1969 — 1972
High School, General Studies
Frank Grogan Frank Grogan's Support Technologies Experience 1997 - 1999
Job CoFounder at Shrink The Web
Industry Information Technology and Services
Experience
Shrink The Web April 2008 - Present
Children's Healthcare of Atlanta December 2005 - Present
Private Consulting 2000 - 2006
Verso Technologies 2005 - 2005
Support Technologies 1997 - 1999
Ruby Tuesday 1997 - 1997
Wang Labs 1995 - 1997
Skills
Information Security..., People-oriented, Customer Service, Public Relations, Winning Teams, Project Coordination, Problem Solving, Collaborative Problem..., Leadership, Supportive, Thinking Outside The Box, Goal Oriented, Healthcare Information..., Help Desk Support, Technical Support, Technical Leadership, Technical Writing, Speech Writing, Internet Savvy, Personality, Highly personable, Teamwork, Leading Change, Mobile Device Management, Content Filtering, Secure Communications, Public Speaking, Process Improvement, Brainstorm Facilitation, Fresh Ideas, Business Perspective, Easy to Talk to, Ideas Development, Web Content Management, Networking, Microsoft Exchange, Operating Systems, Web Applications, Agile Project Management, Information Security, Start-ups, Hardware, Management, Scalability, User Experience, Usability, SharePoint, Content Development, Data Center, Strategic Partnerships
Education
Full Sail University 2000 — 2001
AS, Recording Engineering
Kennesaw State University 1996 — 1998
Shrink The Web April 2008 - Present
Children's Healthcare of Atlanta December 2005 - Present
Private Consulting 2000 - 2006
Verso Technologies 2005 - 2005
Support Technologies 1997 - 1999
Ruby Tuesday 1997 - 1997
Wang Labs 1995 - 1997
Skills
Information Security..., People-oriented, Customer Service, Public Relations, Winning Teams, Project Coordination, Problem Solving, Collaborative Problem..., Leadership, Supportive, Thinking Outside The Box, Goal Oriented, Healthcare Information..., Help Desk Support, Technical Support, Technical Leadership, Technical Writing, Speech Writing, Internet Savvy, Personality, Highly personable, Teamwork, Leading Change, Mobile Device Management, Content Filtering, Secure Communications, Public Speaking, Process Improvement, Brainstorm Facilitation, Fresh Ideas, Business Perspective, Easy to Talk to, Ideas Development, Web Content Management, Networking, Microsoft Exchange, Operating Systems, Web Applications, Agile Project Management, Information Security, Start-ups, Hardware, Management, Scalability, User Experience, Usability, SharePoint, Content Development, Data Center, Strategic Partnerships
Education
Full Sail University 2000 — 2001
AS, Recording Engineering
Kennesaw State University 1996 — 1998
Heath Lamb's Support Technologies Experience 1997 - 1999
Job Senior Network Engineer at Broadvox
Industry Telecommunications
Experience
Custom Compys May 2004 - Present
Broadvox July 2014 - September 2015
Cypress Communications February 2011 - July 2014
Cypress Communications April 2006 - January 2011
Datacom Unlimited 2002 - 2004
Support Technologies 1997 - 1999
Skills
Ethernet, Wireless, VoIP, SIP, Cisco Technologies, IP, Networking, Unified Communications, Switches, Telecommunications, Technical Support, MPLS, Computer Network..., LAN-WAN, Network Design, T1, WAN
Education
Georgia State University 1998 — 1999
Custom Compys May 2004 - Present
Broadvox July 2014 - September 2015
Cypress Communications February 2011 - July 2014
Cypress Communications April 2006 - January 2011
Datacom Unlimited 2002 - 2004
Support Technologies 1997 - 1999
Skills
Ethernet, Wireless, VoIP, SIP, Cisco Technologies, IP, Networking, Unified Communications, Switches, Telecommunications, Technical Support, MPLS, Computer Network..., LAN-WAN, Network Design, T1, WAN
Education
Georgia State University 1998 — 1999
Brian Forquer's Support Technologies Experience October 2000 - December 2000
Job Systems and Support Manager at Enzymatic Therapy
Industry Information Technology and Services
Experience
Schwabe North America June 2015 - Present
Enzymatic Therapy June 2008 - Present
Enzymatic Therapy December 2007 - Present
SCA January 2007 - December 2007
SCA Americas LLC January 2001 - January 2007
Support Technologies October 2000 - December 2000
Compaq / Digital Equipment Corporation January 1997 - October 2000
Skills
Microsoft SQL Server, Oracle, PHP, DotNet, SAP ECC6, Cicso UCS, Cisco Unified..., EMC SAN Administration, SAP Basis, Cisco Routing &..., ITIL, Software Development, Windows Server, Web Development, .NET, Cisco Call Manager, SAP ERP, Visio, SharePoint, Business Intelligence, Cisco Routers
Education
Delaware County Community College 2007 — 2009
SAP Education
Schwabe North America June 2015 - Present
Enzymatic Therapy June 2008 - Present
Enzymatic Therapy December 2007 - Present
SCA January 2007 - December 2007
SCA Americas LLC January 2001 - January 2007
Support Technologies October 2000 - December 2000
Compaq / Digital Equipment Corporation January 1997 - October 2000
Skills
Microsoft SQL Server, Oracle, PHP, DotNet, SAP ECC6, Cicso UCS, Cisco Unified..., EMC SAN Administration, SAP Basis, Cisco Routing &..., ITIL, Software Development, Windows Server, Web Development, .NET, Cisco Call Manager, SAP ERP, Visio, SharePoint, Business Intelligence, Cisco Routers
Education
Delaware County Community College 2007 — 2009
SAP Education
Melissa Adams's Support Technologies Experience June 1999 - March 2000
Job Manager, Technical Services at McKesson Provider Technologies
Industry Retail
Experience
Edible Arrangements of Alpharetta and Duluth August 2008 - Present
McKesson Provider Technologies February 2002 - Present
Vaction Rental Property December 2006 - August 2010
McKesson Provider Technologies October 2007 - August 2008
McKesson Provider Technologies April 2006 - October 2007
McKesson Provider Technologies June 2004 - April 2006
McKesson Provider Technologies March 2002 - June 2004
ISS March 2000 - June 2001
Support Technologies June 1999 - March 2000
Skills
Management, Entrepreneurship, Process Improvement, Customer Service, Project Management, Healthcare Information..., Leadership, Team Building, Healthcare, Troubleshooting, Account Management, Vendor Management, Business Analysis, Visio, Analysis, Sales, Data Analysis, Small Business, Training, Enterprise Software, Time Management, Cross-functional Team..., Team Leadership, Strategic Planning, Software Documentation, Customer Satisfaction, CRM, Program Management, Business Development, Start-ups, Operations Management, Budgets, Strategy
Education
Georgia State University - J. Mack Robinson College of Business 1998 — 2004
BBA, Management
McEachern High School 1994 — 1997
Edible Arrangements of Alpharetta and Duluth August 2008 - Present
McKesson Provider Technologies February 2002 - Present
Vaction Rental Property December 2006 - August 2010
McKesson Provider Technologies October 2007 - August 2008
McKesson Provider Technologies April 2006 - October 2007
McKesson Provider Technologies June 2004 - April 2006
McKesson Provider Technologies March 2002 - June 2004
ISS March 2000 - June 2001
Support Technologies June 1999 - March 2000
Skills
Management, Entrepreneurship, Process Improvement, Customer Service, Project Management, Healthcare Information..., Leadership, Team Building, Healthcare, Troubleshooting, Account Management, Vendor Management, Business Analysis, Visio, Analysis, Sales, Data Analysis, Small Business, Training, Enterprise Software, Time Management, Cross-functional Team..., Team Leadership, Strategic Planning, Software Documentation, Customer Satisfaction, CRM, Program Management, Business Development, Start-ups, Operations Management, Budgets, Strategy
Education
Georgia State University - J. Mack Robinson College of Business 1998 — 2004
BBA, Management
McEachern High School 1994 — 1997
Jean-Francois Botha's Support Technologies Experience January 1999 - June 2000
Job Medical Device Executive
Industry Medical Devices
Experience
Vertebras Surgical February 2012 - Present
St. Jude Medical February 2008 - January 2012
Abbott Laboratories September 2001 - February 2008
Seagull Software June 2000 - September 2001
Support Technologies January 1999 - June 2000
Skills
Medical Devices, Spine, Neuromodulation, Neurosurgery, Consultative Selling, Hospitals, Pain Management, Account Management, Orthopedics, Healthcare IT, Pharmaceutical Sales, Direct Sales, Sales Analytics, Orthopedic, Surgical Instruments, Surgeons, Business Analytics, Product Launch, Healthcare, Selling, Surgery, Market Development, Healthcare Information..., Sales Management, Operating Room, Capital Equipment, Cardiology, Disposables, Endocrinology, Sales Effectiveness, Sales Operations, Neurology, Sales Force Development, Sales
Education
Georgia State University - J. Mack Robinson College of Business 1995 — 1998
Bachelor of Business Administration (B.B.A.), International Marketing
Vertebras Surgical February 2012 - Present
St. Jude Medical February 2008 - January 2012
Abbott Laboratories September 2001 - February 2008
Seagull Software June 2000 - September 2001
Support Technologies January 1999 - June 2000
Skills
Medical Devices, Spine, Neuromodulation, Neurosurgery, Consultative Selling, Hospitals, Pain Management, Account Management, Orthopedics, Healthcare IT, Pharmaceutical Sales, Direct Sales, Sales Analytics, Orthopedic, Surgical Instruments, Surgeons, Business Analytics, Product Launch, Healthcare, Selling, Surgery, Market Development, Healthcare Information..., Sales Management, Operating Room, Capital Equipment, Cardiology, Disposables, Endocrinology, Sales Effectiveness, Sales Operations, Neurology, Sales Force Development, Sales
Education
Georgia State University - J. Mack Robinson College of Business 1995 — 1998
Bachelor of Business Administration (B.B.A.), International Marketing
Diane Santiago's Support Technologies Experience February 1998 - January 2000
Job Vice PresidentInternal Audit at American Express
Industry Financial Services
Experience
American Express September 2006 - Present
Charles Schwab May 2000 - August 2006
OnSource Consulting January 2000 - May 2000
Support Technologies February 1998 - January 2000
American Express February 1985 - February 1998
Skills
Internal Audit, Operations Management, Financial Services, Regulatory Requirements, Consulting, Information Technology, Risk Management, Auditing, IT Audit, Operational Risk..., Financial Analysis, Leadership, Operational Risk, Process Improvement, Enterprise Risk..., Professional Mentoring, Coaching, Women's Leadership, People Skills, Sarbanes-Oxley Act, Management, Business Analysis, Business Process...
Education
Nova Southeastern University 1990 — 1992
MBA, Finance
Nova Southeastern University 1986 — 1989
Bachelor of Science, Business Management/Information Technology
American Express September 2006 - Present
Charles Schwab May 2000 - August 2006
OnSource Consulting January 2000 - May 2000
Support Technologies February 1998 - January 2000
American Express February 1985 - February 1998
Skills
Internal Audit, Operations Management, Financial Services, Regulatory Requirements, Consulting, Information Technology, Risk Management, Auditing, IT Audit, Operational Risk..., Financial Analysis, Leadership, Operational Risk, Process Improvement, Enterprise Risk..., Professional Mentoring, Coaching, Women's Leadership, People Skills, Sarbanes-Oxley Act, Management, Business Analysis, Business Process...
Education
Nova Southeastern University 1990 — 1992
MBA, Finance
Nova Southeastern University 1986 — 1989
Bachelor of Science, Business Management/Information Technology
Jeff Henager's Support Technologies Experience 1998 - 2000
Job Technical Support Specialist III at LeasePlan
Industry Civil Engineering
Experience
LeasePlan March 2014 - Present
Parsons April 2003 - March 2014
ARRIS November 2000 - November 2002
Support Technologies 1998 - 2000
Skills
Connectivity, Technical Support, Project Management, Desktop Computers, Software Installation, Databases, SQL, Help Desk Support, Infrastructure, HTML, Operating Systems, Microsoft Office, Computer Hardware
Education
Newbury College 1993 — 1995
AA, Applied Computer Science
LeasePlan March 2014 - Present
Parsons April 2003 - March 2014
ARRIS November 2000 - November 2002
Support Technologies 1998 - 2000
Skills
Connectivity, Technical Support, Project Management, Desktop Computers, Software Installation, Databases, SQL, Help Desk Support, Infrastructure, HTML, Operating Systems, Microsoft Office, Computer Hardware
Education
Newbury College 1993 — 1995
AA, Applied Computer Science
Angelita Fort-Jacobs's Support Technologies Experience January 1998 - January 1999
Job Executive Operations Coordinator at Performance by Design L.L.C
Industry Education Management
Experience
Performance by Design L.L.C August 2012 - Present
Morehouse College December 1999 - August 2012
Morehouse College January 2000 - January 2011
Support Technologies January 1998 - January 1999
Sertec Corporation January 1995 - January 1998
SERTEC CORPORATION January 1995 - January 1998
Education
Clark Atlanta University 1982 — 1984
Bachelor of Arts (B.A.), Broadcast Management
University of Florida 1979 — 1982
Clark Atlanta University
Bachelor of Arts Degree, Broadcast Management
Performance by Design L.L.C August 2012 - Present
Morehouse College December 1999 - August 2012
Morehouse College January 2000 - January 2011
Support Technologies January 1998 - January 1999
Sertec Corporation January 1995 - January 1998
SERTEC CORPORATION January 1995 - January 1998
Education
Clark Atlanta University 1982 — 1984
Bachelor of Arts (B.A.), Broadcast Management
University of Florida 1979 — 1982
Clark Atlanta University
Bachelor of Arts Degree, Broadcast Management