Supportsoft Company
Support.com, Inc. is a US-based multinational computer technology corporation that provides online tech support. It is headquartered in Sunnyvale, California, California, USA. Support.com provides online computer support to consumers and home-based business across the United States and Canada via remote access. Headquarters: Redwood City, CA CEO: Elizabeth Cholawsky (May 2014–) Founder: Mark Pincus Founded: December 1997 Subsidiaries: SDC Software, Inc., SupportSoft India Pvt Ltd,
Supportsoft List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Supportsoft. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Supportsoft Salaries. You can even request information on how much does Supportsoft pay if you want to. Learn about salaries, pros and cons of working for Supportsoft directly from the past employees.
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Supportsoft Employees
VMware January 2015 - Present
VMware July 2011 - December 2014
Aveksa April 2007 - June 2011
Sun Microsystems December 2005 - February 2007
SupportSoft April 2003 - December 2005
SupportSoft October 1999 - April 2003
IBM Tivoli Software 1996 - 2000
Tivoli/IBM January 1998 - October 1999
Tivoli/IBM October 1996 - January 1998
Skills
Cloud Computing, Enterprise Software, Professional Services, Pre-sales, SaaS, Virtualization, Enterprise Architecture, Data Center, Disaster Recovery, Integration, Start-ups, Selling, Identity Management, Sales Operations, CRM, Team Management, Databases, Sales
Education
The University of Memphis 1982 — 1986
BS, Computer Science
BMC Software April 2013 - May 2014
BMC Software April 2008 - April 2013
BMC Software March 2006 - April 2008
SupportSoft January 2004 - February 2006
BroadVision October 1999 - October 2002
BroadVision June 1995 - October 1999
BroadVision 1997 - 1999
Borland Software January 1992 - June 1995
Mentor Graphics January 1990 - December 1991
Siemens 1988 - December 1989
Skills
Product Management, Product Marketing, E-commerce, Analyst Relations, Competitive Analysis, Personalization, Positioning, Content Management, Contract Negotiation, Pricing, Retail, Finance, SaaS, Manufacturing, Strategy, Go-to-market Strategy, Cross-functional Team..., Enterprise Software, ITIL, Sales Enablement, Lead Generation, Integrated Marketing, Start-ups, Professional Services, Marketing Management, IT Service Management, Enterprise Architecture, CRM, Pre-sales, Strategic Planning, Leadership, Cloud Computing, Mobile Devices, Solution Selling, Integration, Strategic Partnerships, Business Alliances, Partner Management, Product Lifecycle..., PaaS, Software Industry, Channel Partners, Demand Generation, Business Intelligence, Salesforce.com, Solution Architecture, Service Management, Big Data, IT Strategy, Virtualization
Education
University of Manchester Institute of Science and Technology 1984 — 1987
BS, Electrical and Electronic
Solihull School 1974 — 1984
Chicago Public Schools September 2002 - Present
InfoTech Knowledge January 2001 - Present
Capital Fitness 2000 - Present
Support Soft June 2005 - October 2007
Supportsoft 2005 - 2007
Ameritech January 2000 - January 2004
Eziaz 1999 - 2002
Ameritech New Media 1998 - 2000
Notis 1987 - 1994
Skills
National Board..., Google Certified Teacher, Public Speaking, Program Management, Marketing Communications, Team Leadership, Staff Development, Adult Education, Leadership Development, Curriculum Design, Strategic Planning, E-Learning, Curriculum Development, Project Management, Instructional Design, Teaching, Team Building, Cross-functional Team..., Technology Integration, Leadership, Workshop Facilitation, Training, Operations Management, Project Planning, Higher Education, Consulting, Data Analysis, Negotiation, Change Management, Management, Social Media, Coaching, Start-ups, Budgets, Event Planning, Telecommunications, Software Documentation, Research, Product Management, Business Analysis, SDLC, Process Improvement, Management Consulting, Strategy, Organizational..., Knowledge Management, Performance Management, Program Development, Microsoft Office, Vendor Management
Education
Northwestern University 2001 — 2003
Master in Education, Education
Oakland University 1973 — 1978
MBA, Operations Research
Transom Consulting Group Inc. April 2015 - Present
PMI Nova Scotia Chapter August 2015 - Present
PMI Nova Scotia Chapter January 2015 - August 2015
MagicLamp Software April 2013 - April 2015
PMI Nova Scotia Chapter January 2012 - January 2015
Aptean March 2012 - April 2013
Consona Corporation June 2008 - March 2012
PMI Nova Scotia Chapter June 2011 - January 2012
2011 Halifax Canada Games November 2009 - February 2011
SupportSoft April 2006 - June 2008
Skills
PMP, Software Project..., International Project..., Software Consulting, Offshore Resource..., Team Leadership, Budgeting, Requirements Analysis, Customer Relations, Change Management, Professional Services, Knowledge Management, Critical Thinking, Software Sales, Account Management, Project Planning, Program Management, Integration, PMO, Managed Services, Revenue Forecasting, Military, Integrated Library..., SDLC, Pre-sales, Budgets, Customer Service, SaaS, Software Implementation, Project Delivery, Enterprise Software, Cloud Computing, Databases, Software Development, ERP, Business Intelligence, Business Analysis, Software Industry, Project Management, Software Documentation, Management, Process Improvement, Leadership
Education
St. Francis Xavier University 1993 — 1998
BA
Oracle July 2015 - Present
Oracle July 2012 - July 2015
PlumChoice December 2010 - July 2012
iSOFT December 2009 - December 2010
SupportSoft August 2008 - December 2009
Sentillion October 2004 - August 2008
Heat Incorporated May 2003 - September 2004
Hospital Association of Southern California February 2001 - May 2003
Aris Vision, INC. November 1998 - January 2001
Skills
HTML, CSS, SQL, Networking, VMware, Active Directory, Enterprise Software, CRM, JavaScript, Integration, Software Project..., Blue Steel
Education
Syracuse University 1994 — 1998
Bachelor, Television, Radio, Film
Aptean March 2013 - Present
Aptean August 2012 - March 2013
Consona Corporation June 2009 - August 2012
SupportSoft March 2005 - June 2009
Sumtech May 2003 - March 2005
Acterna November 2001 - April 2003
Telseon January 2000 - August 2001
HN Telecom January 1995 - December 1999
Nova Scotia Power April 1990 - September 1993
Skills
SaaS, Enterprise Software, Software Engineering, Microsoft SQL Server, Start-ups, Application Architecture, Telecommunications, Management, Team Leadership, CRM, Technical Support, Knowledge Management, Business Analysis, Performance Tuning, Networking, Firewalls, Network Architecture, Large Scale System..., Network Traffic Analysis, Program Management, Integration, Software Project..., Scrum, Product Management, Software Development, Agile Methodologies, Web Applications, Pre-sales, Requirements Analysis
Education
Dalhousie University 1987 — 1990
B.Eng., Electrical Engineering
Technical University of Nova Scotia 1987 — 1990
B.Eng., Electrical Engineering
Sears Holdings Corporation March 2010 - Present
CrossLoop September 2008 - April 2010
Cision January 2006 - August 2008
SupportSoft February 2002 - January 2006
Accenture January 1993 - January 2002
Skills
SaaS, Product Management, Strategy, Enterprise Software, Program Management, E-commerce, Agile Methodologies, Leadership, Business Intelligence, Management, Outsourcing, eCommerce, Emerging Technologies, Knowledge Management..., Business Intelligence..., Marketing Systems, Crowdsourcing Platforms, Cloud Computing, Operations Management, Project Management, Entrepreneurship, Marketing, CRM, Business Strategy, Product Marketing, Start-ups, Vendor Management, Consulting, Strategic Planning, Cross-functional Team..., Executive Management, Software Project..., Change Management, Strategic Partnerships, Mobile Devices, Integration, Product Development, Management Consulting, SDLC, Quality Assurance, Team Leadership, Process Improvement, P&L Management, Competitive Analysis, Enterprise Architecture, IT Strategy, Analytics, Testing, Professional Services, Business Process
Education
Northern Illinois University 2010 — 2012
MBA, Masters of Business Administration
Bradley University 1987 — 1992
BSEE, Electrical Engineering
salesforce.com May 2014 - Present
Apple April 2013 - May 2014
Yahoo! August 2012 - April 2013
Apple Inc. May 2011 - August 2012
Google, Inc. February 2010 - February 2011
SupportSoft March 2008 - February 2009
Oxford & Associates October 2007 - March 2008
Google September 2006 - August 2007
San Jose State University 1997 - 2006
Education
Saint Mary's College of California 1997 — 1999
MS, Physical Education and Recreation
San Jose State University 1991 — 1995
BS, Kinesiology
CMIT Solutions, Inc. June 2014 - Present
White Stone Advisors, Inc. October 2007 - Present
CMIT Solutions, Inc. September 2009 - June 2014
Relativity Technologies February 2003 - January 2008
SupportSoft 2002 - 2003
Merinta 2000 - 2002
Boundless Technologies 1999 - 2000
Informix 1996 - 1999
Illustra Technologies 1994 - 1996
Phoenix Technologies 1989 - 1993
Skills
Team Building, Business Development, Leadership Development, Business Coaching, Executive Coaching, SaaS, Start-ups, Enterprise Software, Cloud Computing, New Business Development, Strategic Planning, Solution Selling, Mobile Devices, Franchising, Social Media, Manufacturing, Global Management, Leadership, Sales, Strategic Partnerships, Product Management, Small Business, CRM, Business Strategy, Managed Services, Consulting, Management, Entrepreneurship, Strategy, Vendor Management, Executive Management, Marketing, Program Management, Training, Coaching
Education
The University of Texas at Austin 1965 — 1967
MBA, Finance
The University of Texas at Austin 1961 — 1967
BBA, Finance
Emory University August 2013 - Present
DeKalb County School District August 2011 - August 2013
SupportSoft August 2008 - January 2012
DeKalb County School District January 2009 - August 2011
Warranty Corporation of America August 2004 - August 2008
CGS (Computer Generated Solutions) 2002 - 2003
Skills
Windows Server, Active Directory, Microsoft Exchange, Network Administration, Information Technology, Windows, Group Policy, SCCM, Powershell, Routers, Wireless Networking, Server 2012, HP, Microsoft Office, VMware ESX, Laptops, Blackberry, Customer Service, System Administration, Microsoft SQL Server, Project Management, Windows XP, A+ Certified, iOS, XP, BMC Remedy, 2008 R2, LANDesk, KBOX, Win 2003, Android, Mac OS, MCSA (33%), Dell KACE, XenClient, SCCM Administration
Education
American InterContinental University 2005 — 2006
Computer Forensics
Omnitech Institute 2001 — 2003
Network Administration & Project Management
Thinktiv March 2014 - Present
Demand Media March 2012 - March 2014
Pluck / Demand Media January 2009 - March 2012
SupportSoft December 2007 - December 2008
SBC January 2001 - December 2007
AT&T Internet Services January 2001 - December 2007
Prodigy January 2001 - January 2002
Vectris Telecom October 1999 - December 2000
Skills
Start-ups, Specifications, Software Development, E-commerce, Web Development, Telecommunications, Management, SaaS, Strategy, Agile Methodologies, Enterprise Software, JavaScript, XML, Architecture, C#, Software Engineering, Integration, Software Project...
Education
University of Phoenix 2002 — 2003
BS, Management with emphasis on Technology
Central Texas College 1996 — 1998
Associate of Science (AS), Computer Programming
Google March 2012 - Present
Google March 2008 - May 2012
Dell April 2006 - October 2007
SupportSoft January 2004 - April 2006
Clarify 1999 - 2004
Actoras Consulting Group 1997 - 1999
TSG 1995 - 1997
Whittman-Hart 1995 - 1995
Accenture 1988 - 1994
Skills
Cloud Computing, SaaS, Product Management, Enterprise Software, Program Management, Business Analysis, Customer Relations, SQL, Web 2.0, Software Project..., Project Management, Software Development, PMP, Management
Education
The University of Texas at Austin 2006 — 2007
MS, Engineering Management
Rose-Hulman Institute of Technology 1984 — 1988
BS, Mathematics and Computer Science
Coupa Software August 2010 - Present
Oracle Corporation September 2006 - August 2010
SupportSoft September 2004 - November 2005
Siebel Systems April 2002 - September 2004
Oracle Corporation March 1991 - January 2002
Andersen Consulting January 1988 - August 1991
Skills
Leadership, Management, Sales, SaaS, Enterprise Software, Financial Services, CRM, Sales Operations, Cloud Computing, Strategic Planning, ERP, Sales Process, Solution Selling, Professional Services, Strategic Partnerships, Start-ups, Sales Enablement, Salesforce.com, Strategy, Master Data Management, Product Management, Go-to-market Strategy, Lead Generation, Business Alliances, Account Management, Selling, Product Development, Spend Management, Business Analytics, Direct Sales, Sourcing
Education
Santa Clara University 1983 — 1987
BSC Decision and Information Sciences, Computer Science
De La Salle High School
Microsoft September 2013 - Present
Microsoft April 2011 - Present
Persistent Systems October 2010 - April 2011
University of Cincinnati May 2009 - January 2011
SupportSoft April 2007 - August 2008
Persistent Systems June 2006 - April 2007
Skills
Microsoft SQL Server, XML, C#, jQuery, C++, ASP.NET, Perl, Linux, Test Automation, Python, SQL, Testing
Education
University of Cincinnati 2008 — 2010
M.S, Computer Engineering
Visvesvaraya National Institute of Technology 2002 — 2006
B Tech, Electrical Engineering
Bhavans Vidya Mandir
SuccessFactors, an SAP Company September 2009 - Present
Linking Arts Web Services February 2009 - December 2009
SuccessFactors October 2008 - December 2008
Google April 2008 - July 2008
SupportSoft May 2007 - April 2008
Almond Design October 2001 - May 2007
PeoplePC Online, an EarthLink Company January 2006 - October 2006
Digital Web Magazine August 2004 - October 2006
Terrace Consulting, Inc. September 2000 - October 2001
Terrace Consulting, Inc. September 1999 - October 2001
Skills
Product Branding, Visual Design, UX Design, User Interface Design, User Experience, Interaction Design, Mobile Design, Online Branding, Online Identity, Art Direction, Creative Direction, Social Marketing, Social Media, Social Software, Enterprise 2.0, Logo Design, Prototyping, Usability Testing, Copywriting, Fundraising, Color Theory, Typography, Prototype, User Experience Design, Information Architecture, User Interface, CSS, Wireframes, User-centered Design, Web Applications, XHTML, Web Design, Front-end, Usability, Mobile Applications, HTML, Information Design, Graphic Design, Wire Framing, Agile Methodologies, Storyboarding, Experience Design, Usability Engineering, User Research
Education
Brown University 1984 — 1988
BA & B.FA, Art History and Film Making
Rhode Island School of Design 1984 — 1988
B.FA, Studio Art
Studio Art Center International 1986 — 1987
N/A, Art History and Film Making
SupportSoft May 2007 - Present
Berkeley Unified School August 2002 - May 2007
Education
University of Phoenix 2005 — 2008
Business Management, Human Resource and arts education
Eastlink January 2012 - Present
TeleBermuda International Limited January 2009 - December 2011
SupportSoft May 2007 - December 2008
TeleBermuda International Limited May 2004 - April 2007
Independent Consultant 2002 - 2004
IPsmarx Technology 2003 - 2003
Lanka Bell 1996 - 2001
Institute of Policy Studies September 1994 - April 1996
Skills
Product Management, Telecommunications, Product Marketing, Cross-functional Team..., Product Development, Strategy, Management, Project Management, Business Planning, Competitive Analysis, Project Planning, Enterprise Software, Cloud Computing, Market Research, Strategic Planning, Negotiation, Team Leadership, Marketing, Networking, Strategic Partnerships, Wireless, Business Analysis, Pricing, Agile Methodologies, Solution Selling, Marketing Strategy, Digital TV, Video over IP, Training, Team Management, Go-to-market Strategy, Telephony, Mobile Technology, New Business Development, Solutions Marketing, Marketing Management, Market Analysis, Business Strategy, Analytics, Partner Management, Program Management, Product Lifecycle..., Forecasting, Customer Satisfaction, Process Improvement, Business Development, Mobile Devices, Leadership, Sales Management, Multi-channel Marketing
Education
York University - Schulich School of Business 2002 — 2004
MBA, with specialization in Finance and Strategic Management
University of Nottingham 1991 — 1994
BA, Industrial Economics with Accounting
Berkhamsted School 1989 — 1991
DAMA Phoenix February 2015 - Present
Harder Mechanical Contractors, Inc. July 2011 - Present
Horsemen Consulting January 2007 - Present
SupportSoft April 2010 - July 2011
Magnolia Audio Video July 1998 - May 2002
Skills
Troubleshooting, MS Project, Project Management, Windows, Databases, Cloud Computing, Access, Business Intelligence, Analytics, Software Development, Management, Team Leadership, Business Process, Microsoft Project, Business Analysis, Microsoft Office
Education
Arizona State University, W. P. Carey School of Business 2014 — 2015
Master of Science (M.S.), Information Management, 4.0 GPA
Washington State University 2002 — 2005
BA, Digital Technology and Culture, Manga Cum Laude
Trimble September 2013 - Present
Vox Mobile November 2012 - April 2013
The Active Network - Business Solutions Division August 2011 - October 2012
Agentek, Inc. September 2009 - August 2011
AirDefense March 2007 - June 2008
SupportSoft March 2004 - March 2007
ClientSoft August 2002 - March 2004
Jacada March 1996 - July 2002
Skills
Enterprise Software, Program Management, Solution Selling, Strategic Partnerships, Mobile Technology, SaaS, Professional Services, New Business Development, Cloud Computing, Salesforce.com, Demand Generation, Sales Enablement, Sales, Go-to-market Strategy, Account Management, Management, Leadership, Wireless, Lead Generation, Direct Sales, CRM
Education
Le Moyne College 1986 — 1989
BS, Computer Science
P August 2014 - Present
Civil Air Partol 2007 - Present
Friends University January 2012 - August 2014
Clarity Solution Group March 2014 - June 2014
KDOT Office of Information Technology Services December 2011 - February 2014
Kansas Department of Transportation 2007 - December 2011
Civil Air Patrol 2007 - 2010
KDOT March 2007 - April 2008
Independant IT services consultant May 2004 - March 2007
SupportSoft August 2000 - April 2004
Skills
Project Management..., Data Warehousing, PMP, Strategic Planning, Analysis, Process Improvement, MS Project, Databases, Project Planning, Business Analysis, Team Leadership, Public Speaking, Problem Solving, Business Intelligence, SDLC, Team Building, Change Management, Operations Management, Risk Management, Planning, Software Project..., Quality Assurance, Microsoft Office, SQL, Leadership, Testing, Visio, SharePoint, Management, Training, Program Management, Integration, Data Analysis, Project Management, Access, Software Documentation, Troubleshooting, Security, Microsoft SQL Server, System Administration, Requirements Analysis, Government, IT Strategy
Education
Washburn University 2008 — 2010
Master of Business Administration, MBA
University of Kansas 2012 — 2012
Certified Public Manager, Public Administration
University of Arizona 1985 — 1996
BSBA, MIS
Hewlett-Packard August 2015 - Present
Hewlett-Packard September 2013 - August 2015
Mentor Graphics December 2010 - September 2013
Earth Class Mail November 2007 - January 2011
eLynx, Ltd. October 2006 - November 2007
SwiftView Inc. August 2005 - November 2007
Glenn Walters Nursery January 2004 - August 2005
dh-solutions September 1999 - December 2003
Commerce One October 2000 - June 2002
SupportSoft April 2000 - October 2000
Skills
Telecommunications, Firewalls, Integration, Solaris, Microsoft Certified..., Windows Server, Linux, Server Automation, Operations Orchestration, System Automation, Mac OS X, Networking, Juniper, Intrusion Detection, Datacentres, Co-location, Hosting Services, ShoreTel, Kaspersky Antivirus, System Administration, Cloud Computing, OS X, VMware, SaaS, Enterprise Software, Virtualization, Data Center, CRM, Management, Strategy, Hardware, Network Administration, Technical Support, HP, Shell Scripting, Start-ups, Switches, Infrastructure, Windows, VPN, Resource Management, Business Strategy, Servers, Security, IT Service Management, Network Security, Managerial Finance, Business Communications
Education
Willamette University - Atkinson Graduate School of Management 2012 — 2013
Master of Business Administration (MBA)
Oregon State University 1995 — 1997
BA Business Administration
Linn Benton Community College 1993 — 1994
AA
Corvallis High 1985 — 1987
HS Diploma
Library of Congress October 2014 - Present
Broadcasting Board of Governors October 2011 - October 2014
U.S. DEPARTMENT OF HEALTH & HUMAN SERVICES - Office of the Inspector General July 2010 - July 2011
General Dynamics Information Technology July 2010 - July 2011
SupportSoft May 2010 - July 2010
Hewlett-Woodmere Union Free School District June 2009 - January 2010
Adelphi University November 2008 - June 2009
Yellow Book USA October 2008 - November 2008
Information Technology Group LLC. (TeleTechie) January 2006 - September 2008
Sewanhaka Central High School District May 2002 - April 2006
Skills
Network Architecture, Computer Hardware, Software Installation, Software Implementation, Enterprise Software, Apple Remote Desktop, Apple Macintosh, Desktop Support, Microsoft Technologies, Active Directory, Windows Server, Technical Support, Microsoft Exchange, Servers, XP, DNS, Network Administration, VPN, DHCP, Operating Systems, Help Desk Support, System Deployment, Hardware, Networking, Troubleshooting, Security, Cisco Technologies, Disaster Recovery, Group Policy, Information Technology, Mac, Network Security, Routers, SharePoint, Switches, TCP/IP, Windows 7, VMware, Blackberry, Linux, Windows, Windows XP, Antivirus, Databases, OS X, Computer Security
Education
Nassau Community College 2001 — 2003
Valley Stream South High School 1995 — 2001
High School Diploma, General Studies
CompuCom September 2014 - Present
TeleTech November 2013 - February 2014
teleNetwork June 2012 - June 2013
SupportSoft November 2008 - June 2012
AT&T May 2008 - November 2008
Verizon October 2007 - April 2008
Alpine Access March 2006 - August 2007
Telvista March 2005 - February 2006
Envirotech International August 2004 - December 2004
Dell October 2003 - July 2004
Skills
Troubleshooting, Computer Hardware, Customer Service, Software Installation, Sales Management, Sales, Customer Satisfaction, Customer Retention, Customer Support, Malware Analysis, Virus Removal, PC building, Virtual PC, Computer Science, Computer Repair, Computer Security, Computer Proficiency, Computer Maintenance, Networking, Call Centers, Windows, Windows 7, XP, Help Desk Support, Wireless, Operating Systems, Technical Support, Security, Active Directory
Education
The University of Texas at Arlington 2003 — 2004
N/A, Music Education
Devry University 2001 — 2003
N/A, Computer Science
.... December 2008 - Present
SupportSoft May 2006 - December 2008
CSC February 1999 - September 2006
CSC 2004 - 2006
Digital Equipment Corporation 1982 - 1998
USAF December 1970 - December 1981
Skills
Account Management, Vendor Relations, Service Desk, ITIL, Program Management, IT Strategy, Vendor Management, IT Management, IT Outsourcing, IT Operations, Service Management, Outsourcing, IT Service Management, Service Delivery, PMP, Professional Services, Service Improvement, PMO, Enterprise Software, Enterprise Architecture, Requirements Analysis, CRM, Business Process..., Pre-sales, Project Management, Management, Business Analysis, Software Development, Process Improvement, Call Centers, Disaster Recovery, Data Center, Leadership, Business Transformation, Management Consulting
Education
Regis University 1992 — 1998
Business Administration, Management and Operations
New Horizons Technical School 1992 — 1993
MCSE
University of the Air Force 1971 — 1982
Electrical and Electronics Engineering
Golden West College 1972 — 1974
Business Administration and Management, General
Santana High School 1968 — 1970
Brawley High 1965 — 1968
Best Fit Search Partners October 2010 - Present
EnergyConnect September 2009 - November 2010
CFO Projects Inc October 2008 - September 2009
SupportSoft May 2008 - September 2008
Cloudmark Inc January 2007 - January 2008
Posifa Consulting Inc July 2002 - December 2006
Bridge Bank May 2005 - October 2006
United Commercial Bank February 2005 - May 2005
BDO USA, LLP November 2004 - January 2005
Oakland Raiders November 2001 - July 2002
Skills
IFRS, Internal Audit, Accounts Receivable, Sarbanes-Oxley Act, Managerial Finance, US GAAP, Mergers, Financial Reporting, Internal Controls, Financial Analysis, Due Diligence, Strategy, Budgets, Business Planning, Cash Flow, Start-ups, Management, Strategic Financial..., Finance, Consolidation, Sarbanes-Oxley, Tax, Mergers & Acquisitions, Venture Capital, Financial Services, Big 4
Education
Cardiff University / Prifysgol Caerdydd 1978 — 1981
BA, History
Soroc Technology June 2012 - Present
Soroc Technology March 2012 - Present
LaSalle College, Vancouver November 2009 - October 2012
SupportSoft August 2011 - March 2012
GeekSurrey May 2009 - July 2011
BCIT June 2008 - April 2009
Progressive Intercultural Community Services Society, Surrey, BC February 2008 - May 2008
Oasis Marine Services Ltd. September 2007 - January 2008
Nico Middle East Ltd., Jebel Ali Port, Dubai, UAE July 2005 - December 2005
SSK ENGG. CO. LTD. JALANDHAR, INDIA January 1999 - June 2005
Skills
Desk Support specialist, Network Technician, Protecting and..., Possess good knowledge..., Hands-on experience..., DHCP, DNS, Desktop Support, Active Directory, FTP, Windows Server, XP, CCNA, SSH, Telnet, Linux, NAT, Outlook, Microsoft Office, TFTP, Network Technology, Remote Support, Fedora, SSL, VPN, TCP/IP, Windows Server 2003, Cisco, Operating Systems, Computer Hardware, Firewalls, Windows 7, Troubleshooting, Network Administration, Security, Routers, VMware, Hardware, Windows, Switches, System Administration, Virtualization, Servers, Network Security, Windows Server 2008, VoIP, Antivirus, VLAN, IIS, Cisco Technologies
Education
British Columbia Institute of Technology 2008 — 2009
Network Administration and Security Professional Program, Network Administration and Security, With Distinction
The University of British Columbia 2008 — 2009
NASP as conducted by UBC in partnership with BCIT, Network Administration and Security
Bhawanipur Education Society College, Calcutta 1977 — 1980
Bachelor's Degree, Physics, Chemistry and Mathematics
RedPrairie May 2012 - September 2013
FreebeePay, Inc. April 2011 - May 2012
Agentek Inc. November 2006 - October 2011
Supportsoft August 2004 - December 2006
CoreNetworks October 2003 - September 2004
COM21 June 2001 - October 2003
Netschools March 1998 - June 2001
Mosaix June 1992 - March 1998
Sequent Computer Systems February 1989 - June 1992
IBM March 1980 - February 1989
Skills
SaaS, Business Planning, Change Management, Professional Services, Customer Service, Enterprise Software, Team Building, Strategic Planning, Start-ups, Business Strategy, Product Development, P&L Management, Operations Management, Team Leadership, Process Improvement, Customer Relations, Sales Management, Strategy, Management, Product Management, Leadership, Business Process..., Mergers & Acquisitions, Business Analysis, Program Management, Business Development, Vendor Management, Integration, Executive Management, CRM, Sales, Consulting, Strategic Partnerships, Cross-functional Team..., Solution Selling, Business Intelligence, Go-to-market Strategy, ERP, Product Marketing, Management Consulting, Salesforce.com, E-commerce, Mobile Devices, Outsourcing, Cloud Computing, Lead Generation, Mobile Applications, Business Process, Competitive Analysis, Software Project...
Education
University of Washington, Michael G. Foster School of Business 1995 — 1996
Master of Business Administration (MBA), Business Administration and Management, General
University of South Florida
BS, Engineering/Industrial Management
Wirestone November 2012 - Present
SupportSoft November 2007 - April 2008
setfocus 2008 - 2008
SupportSoft June 2006 - October 2007
Citigroup Venture Capital August 2005 - February 2006
SupportSoft January 2002 - July 2004
Skills
Microsoft SQL Server, C#, XML, ASP.NET, .NET, Visual Studio, Web Services, SQL, Databases, CSS, Web Development, HTML, ADO.NET, Operating Systems, Windows, VMware
Education
University of Phoenix 2009 — 2013
Bachelor of Science (BS), Information Technology
SetFocus 2008 — 2008
Certificate of Completion, .NET Developer Master’s Program
The Coca-Cola Company November 2013 - Present
The Coca-Cola Company April 2013 - November 2013
Consona Corporation June 2009 - March 2013
SupportSoft June 2006 - June 2009
SmartTrust 2003 - 2006
James Martin & Co. 1999 - 2003
Education
University of South Carolina - The Moore School of Business
MBA
University of Mumbai
Bachelor of Engineering
Dell May 2012 - Present
Crossbeam Systems October 2009 - April 2012
Symantec October 2004 - September 2009
Altiris, Inc. January 2006 - June 2007
Altiris, Inc. October 2004 - December 2005
SupportSoft August 2003 - September 2004
Skills
Solution Selling, Cloud Computing, Channel, SaaS, Enterprise Software, Strategic Partnerships, Direct Sales, Sales Management, New Business Development, Selling, Channel Partners, Salesforce.com, CRM, Account Management, Sales Operations, Sales, Strategy, Sales Process, Pre-sales, Data Center, Start-ups, Virtualization, Leadership, Management, Security, Go-to-market Strategy, Professional Services, Network Security
Education
Bentley University 1978 — 1982
Business Management and Marketing
Northeastern University 1989 — 1991
MBA, Business Management
University of Reading, The Henley School 1991 — 1991
EMBA, International Business Management
Medscape Education/WebMD July 2015 - Present
Medscape Education/WebMD April 2014 - Present
Extractable January 2013 - March 2014
Korn Ferry May 2010 - January 2013
ClearPoint Learning Systems October 2009 - May 2010
Design Media October 2007 - August 2009
SupportSoft March 2007 - August 2007
Vitesse Learning February 2006 - February 2007
Vitesse Learning August 2004 - February 2006
TMP March 2001 - March 2003
Skills
Program Management, MS Project, Project Planning, E-learning, Non-profits, Online Marketing, Change Management, International Project..., Project Implementation, Project Execution, Blended Learning, Learning Management, Program Delivery..., Schedule, Project Delivery, Global Delivery, Problem Solving, Video Production, Vendor Management, E-Learning, Project Management, Solution Implementation, Needs Analysis, Instructional Design, Managerial Finance, Organizational..., Management, Training, Resource Management, SharePoint, Strategic Partnerships, Strategic Planning, Visio, Web Content Management, Website Development, Project Finance, Scope Management, Manage Client..., Digital Media, Outsourcing, Enterprise Software, Nonprofits, Management Consulting, Leadership Development, Workshop Facilitation, Consulting, Strategy, Account Management, Content Management, Performance Improvement
Education
San Francisco State University 1984 — 1985
MA Program, Broadcast Management
Carnegie Mellon University 1978 — 1981
BFA, Drama
Limos.com December 2014 - Present
Limos.com November 2011 - December 2014
Virgin America July 2010 - February 2011
FC Gold Pride April 2009 - November 2010
SolarCity February 2008 - February 2009
SupportSoft February 2007 - January 2008
Everdream Corporation April 2006 - February 2007
Everdream Corporation May 2005 - April 2006
County of Alameda November 2002 - September 2005
Google March 2004 - July 2004
Skills
Leadership, Instructional Design, Performance Management, Call Centers, Project Management, Quality Assurance, Employee Training, Knowledge Management, Instructional Technology, Performance Support, CRM, Management, Software Documentation, Training, Change Management, Coaching, Product Management, Training Delivery, Customer Satisfaction, Troubleshooting, Google Apps, SaaS, SharePoint, Analysis, Content Curation, Root Cause Analysis, SuccessFactors
Education
Santa Clara University - Leavey School of Business 2001 — 2003
MBA
University of California, Berkeley 1992 — 1998
BA
San Jose State University
Raymond Cole Consulting September 2013 - Present
San Francisco State University August 2007 - Present
Lam Research September 2010 - September 2013
Text Engine Consulting, Inc October 2009 - September 2010
Design Media, Inc. January 2004 - September 2010
Raymond Cole Consulting September 2003 - September 2010
SupportSoft December 2008 - December 2008
GeneEd May 2007 - June 2007
VitesseLearning 2004 - 2007
Excel Learning February 2005 - May 2005
Skills
Instructional Technology, Multimedia, Needs Analysis, Instructional Design, E-Learning, Learning Management..., ADDIE, Captivate, Blended Learning, Instructor-led Training, Editing, Distance Learning, Dreamweaver, Storyboarding, Learning Management, Content Development, Technical Writing, Training, SnagIt
Education
San Francisco State University 2003 — 2005
MA, Instructional Technologies
University of California, San Diego 1983 — 1989
BA, Computer Science
BTS Essentials of Business Leadership "deminar"
Logitech December 2010 - January 2015
Endicia May 2010 - December 2010
Taos December 2007 - May 2010
SupportSoft September 2006 - December 2007
Sonim Technologies 2003 - April 2006
ImproveNet 1999 - 2002
USWeb 1998 - 1999
Ericsson 1997 - 1998
Skills
SaaS, Networking, VMware ESX, Project Management, Cluster, Security, VMware, Cloud Computing, Hardware, Data Center, Network Architecture, Virtualization, Disaster Recovery, Storage, Storage Area Networks, Citrix, Microsoft Exchange, Unix, Integration, SAN, Servers, Infrastructure, Management, Windows Server
Education
University of Phoenix 2004 — 2006
MBA
Humboldt State University 1989 — 1994
BS, Finance
Van Ackeren Casa February 2010 - Present
Consona Corporation June 2009 - February 2010
SupportSoft (Acquired by Consona CRM) July 2006 - June 2009
The Van Ackeren Casa December 2003 - July 2006
Waveset December 2002 - December 2003
SupportSoft January 2001 - December 2002
Mindflow February 2000 - January 2001
Skills
Enterprise Software, SaaS, Cloud Computing, Product Management, Product Marketing, CRM, Go-to-market Strategy, Pre-sales, Sales Enablement, Solution Selling, Sales Engineering, Integration, Software Development, Virtualization, Knowledge Management, Vendor Management, Program Management, Business Intelligence
Education
Texas A&M University 1991 — 1995
BBA, Marketing
PlumChoice December 2014 - Present
PlumChoice January 2014 - December 2014
PlumChoice November 2011 - January 2014
PlumChoice November 2010 - November 2011
Speaking Of Customer Service January 2009 - November 2010
SupportSoft November 2006 - November 2007
AOL Time Warner January 2002 - November 2006
RoadRunner September 2000 - January 2002
MediaOne August 1998 - August 2000
Banyan Systems Inc., June 1990 - February 1996
Skills
CRM, Software Development, Call Center, Business Strategy, Computer Network..., Strategic Planning, Program Management, Management, Security Operations, Field Service, Strategy, Call Centers, Vendor Management, Quality Assurance, Product Management, SaaS, Sales, Telecommunications, Customer Satisfaction, Leadership, Customer Service, Executive Management, Technical Support, Start-ups, Strategic Partnerships, Process Improvement, Cross-functional Team..., Cloud Computing, Integration, Marketing
Education
Northeastern University 1982 — 1987
BSEE, w/Computer Science Option
Senior Systems, Inc. April 2015 - Present
Press Ganey Associates October 2011 - March 2015
OneSource Information Services September 2009 - January 2012
I-Services Inc September 2007 - January 2009
GetConnected, Inc. 2005 - 2007
SupportSoft March 2004 - September 2005
Foliage Software 2001 - 2003
Skills
ASP.NET, Agile Methodologies, C#, Microsoft SQL Server, N-tier, Web Services, Software Engineering, .NET, Test Driven Development, ASP.NET MVC, Integration, T-SQL, LINQ, Scrum, Software Development, WCF, SDLC, XML, Visual Studio
Education
University of Massachusetts, Amherst
Master's Degree, Computer Science
Flipcause, Inc. June 2013 - Present
Young Filipino Professionals Association November 2014 - Present
The Kennel Boxing Gym LLC August 2007 - Present
Quri November 2013 - May 2014
PivotLink January 2013 - October 2013
Pentaho June 2012 - October 2012
IBM Enterprise Marketing Management Group April 2008 - June 2012
Beale Street Bar & Grill March 2003 - July 2010
SupportSoft March 2007 - April 2008
Reply.com August 2006 - March 2007
Skills
Sales Operations, Enterprise Software, Sales Process, Customer Service, Lead Generation, B2B, Social Networking, Management, Sales, Project Planning, Marketing, Salesforce.com, Sales Presentations, Leadership, Omniture, SaaS, Demand Generation, Team Leadership, Forecasting, Solution Selling, CRM, Strategic Partnerships, Sales Management, Training, Strategy, Business Development, Account Management, E-commerce, Analytics
Education
Founder Institute 2013 — 2014
Academy of Art University 2000 — 2005
Health Information Technology Services - Nova Scotia (HITS-NS) November 2010 - Present
Halifax 2011 Canada Games September 2008 - February 2011
Health Information Technology Services - Nova Scotia (HITS-NS) June 2009 - November 2010
SupportSoft September 2004 - February 2009
Core Networks March 2003 - September 2004
Core Networks March 2002 - March 2003
Core Networks December 2000 - March 2002
NSCC September 1998 - November 2000
ABM Deck & Fence January 1991 - September 1999
CompuCollege School of Business February 1991 - September 1998
Skills
Team Leadership, Strategic Planning, Customer Relations, Problem Solving, Budgeting, Customer Service, Project Management, Budgets, Change Management, Project Planning, Integration, Business Development, Software Development, Leadership, Disaster Recovery, Software Project..., CRM, Management, Program Management, Telecommunications, Product Management, MS Project
Education
Project Management Institute 2008 — 2008
PMP
Dalhousie University 1987 — 1989
MBA
Memorial University of Newfoundland 1977 — 1980
BA
St. Andrew's College 1972 — 1977
Nova Scotia Power June 2015 - Present
Canadian Forces October 2010 - Present
Nova Scotia Power November 2012 - June 2015
Concertia Technologies February 2009 - November 2012
SupportSoft March 2008 - February 2009
SupportSoft September 2004 - March 2008
Core Networks 2001 - 2004
InteliSys Aviation Systems November 1999 - January 2001
Applied Systems January 1998 - November 1999
Skills
Management Consulting, Software Project..., Quality Management, Software Development, Budgeting, Certified Scrum Master..., Agile Project Management, Certified Project..., Military Leadership, Project Management, Budgets, Integration, System Architecture, Business Analysis, Cloud Computing, Project Planning, Systems Analysis, Business Intelligence, Program Management, Military, Management, Quality Assurance, PMP, Scrum, Leadership, Team Building, Team Leadership, Requirements Analysis
Education
St. Francis Xavier University 1993 — 1997
B.Sc.
Expedia, Inc. March 2014 - Present
iLink Systems November 2008 - March 2014
Proteans Software Solutions March 2007 - November 2008
Wintricate Technologies August 2006 - March 2007
SupportSoft December 2004 - August 2006
Microsoft Corp October 2001 - October 2004
Yahoo! Inc September 2001 - October 2001
Strand Life Sciences/ PicoPeta Simputers January 2001 - September 2001
Indian Institute of Science March 1999 - January 2001
Oracle India Development Center April 1998 - September 1998
Skills
Cloud Computing, SharePoint, Windows Azure, Software Project..., Software Development, .NET, Mobile Applications, Healthcare, Enterprise Architecture, Agile Project Management, Product Management, Development of..., Office 365, Agile Methodologies, Speech Synthesis, Natural Language..., Information Retrieval, Marketing Strategy, Enterprise Software, Scrum, Solution Architecture, Visual Studio, SOA, Software Engineering, Software Design, Web Services, SaaS, WCF, Requirements Analysis, Business Intelligence, C#
Education
University of Washington 2010 — 2011
Software Product Management
Indian Institute of Science 1999 — 2000
Computer Science and Automation
University of Mysore 1994 — 1998
Bachelor Of Engineering, Computer Science and Engineering
Sarvodaya Junior College
IMP Solutions August 2015 - Present
CGI May 2013 - July 2015
CGI July 2011 - April 2013
CGI November 2009 - July 2011
CGI February 2008 - August 2009
SupportSoft March 2007 - January 2008
iKu Systemhaus AG July 2002 - July 2006
UdS, Maths Teaching Library June 1999 - June 2001
i2c Systems August 2000 - September 2000
KfW Bankengruppe July 1995 - October 1999
Skills
Java, Java Enterprise Edition, Software Design, Software Engineering, Linux, Apache Camel, Web Applications, JDBC, JPA, Tomcat, IntelliJ IDEA, Refactoring, Jenkins, Cygwin, Confluence, Debian, Internationalization, Customer Orientation, Application Architecture, Design Patterns, Spring, Maven, Continuous Delivery, Servlets, Hibernate, Web Services, OOP, Eclipse, Bash, JSP, Oracle, jQuery, Struts, Git, Subversion, CSS, JMS, XML, JUnit, JSF, JIRA, JavaMail, MySQL, TDD, HTML, JBoss Application Server, Ruby on Rails, TIBCO Rendezvous, JGroups
Education
Universität des Saarlandes 1998 — 2002
Staatsexamen, Mathematics, German Studies
Universität des Saarlandes 1995 — 1998
Vordiplom, Computational Linguistics
University of Sussex 1994 — 1995
ERASMUS year, Certificate, Mathematics, Computer Science
Technische Universität Darmstadt 1991 — 1994
Vordiplom, Mathematics, Computer Science
Claus-von-Stauffenberg-Schule 1987 — 1990
Abitur (German high school graduation certificate), Mathematics, History
Blue Shield of California August 2013 - Present
BD December 2010 - August 2013
BD Biosciences October 2006 - November 2010
SupportSoft October 2005 - September 2006
Satellite Healthcare November 2004 - October 2005
Phoenix Technologies June 2003 - November 2004
PlaceWare August 2002 - June 2003
Venture Law Group March 1998 - August 2002
Seagate Technology (thru Accustaff) June 1997 - March 1998
Skills
HRIS, Management, Human Resources, Employee Benefits, Strategic Planning, Personnel Management, Deferred Compensation, Employee Relations, Performance Management, Talent Management, Strategy, Leadership, Onboarding, Employee Engagement, Temporary Placement, Succession Planning, Talent Acquisition, Workforce Planning, Recruiting, Organizational..., Change Management, Compensation Structures, Organizational Design, Organizational..., Organizational..., Benefits Administration, HR Policies, Labor Relations, Compensation & Benefit, HR Consulting, Start-ups, Applicant Tracking..., Sourcing, Executive Coaching, HR Transformation, College Recruiting, Employer Branding, Employment Law, Interviews, Strategic HR
Education
Golden Gate University 1999 — 2004
MS, Human Resources Mgmt
California State University-Chico 1992 — 1997
BS, Business Administration (HR & Finance)
Marpé Finance & Accounting November 2011 - Present
Connor Group 2011 - 2011
Agilent Technologies 2010 - 2011
SupportSoft 2008 - 2009
Symantec 2007 - 2008
Tellme 2006 - 2006
Deloitte 2002 - 2006
PricewaterhouseCoopers 1998 - 2001
Ernst & Young Financial Advisory Services 1997 - 1998
Arthur Andersen 1995 - 1997
Skills
Mergers & Acquisitions, Financial Modeling, Accounting, Start-ups, SEC filings, Sarbanes-Oxley Act, Tax, Business Planning, Financial Reporting, Revenue Recognition, Consolidation, Due Diligence, Financial Audits, Strategy, SEC reporting, Technical Accounting, Financial Analysis, IPO, Mergers, Problem Solving, SOX, IFRS, US GAAP, GAAP, Financial Accounting, Valuation, Variance Analysis, Internal Controls, General Ledger, Cash Flow, Financial Planning, Forecasting, Financial Management, Accounting Policy, Process Improvement, Budgeting, Leadership, Strategic Leadership, Strategic Alliances, Finance, Auditing, Business Valuation, Financial Statements, CPA, Restructuring, SEC Filings, Consulting, Business Strategy
Education
University of California, Berkeley - Walter A. Haas School of Business 2007 — 2010
MBA, Finance & Strategy
Georgia State University - J. Mack Robinson College of Business 1995 — 1997
Master of Taxation, Tax Law - Federal, State & International
Georgia State University - J. Mack Robinson College of Business 1991 — 1995
Bachelor of Business Administration, Accounting & Finance
Office of Planning and Priorities - Government of Nova Scotia January 2015 - Present
Executive Council Office - Province of NS September 2011 - January 2015
Silpada Designs Independent Representative January 2009 - January 2012
2011 Halifax Canada Games January 2009 - March 2011
NS Department of Finance December 2005 - February 2009
SupportSoft December 2003 - October 2005
JMW Capital Partners April 2001 - July 2003
Breakthrough Co-Op Ltd. September 1996 - December 2000
Skills
Training, Public Speaking, Event Management, Team Leadership, Event Planning, Non-profits, Philanthropy, Nonprofits, Leadership, Recruiting, Workshop Facilitation, Social Media Marketing, Social Media, Management, Marketing Communications, Fundraising, Budgets, Coaching, Community Outreach, Human Resources, Leadership Development, Policy, Project Planning, Public Relations, Sales, Time Management, Organizational..., Team Building, Marketing
Education
Saint FX 2008 — 2009
Certificate, Adult Education
Grant McEwan Collage 1993 — 1995
Theatre Arts Diploma, Muscial Theatre
University of Saskatchewan 1989 — 1993
Bachelor of Arts, Theatre
McMurdo Group July 2013 - Present
LPL Financial May 2010 - November 2011
LPL Financial June 2008 - May 2010
SupportSoft May 2007 - January 2008
Websense, Inc August 2004 - March 2007
Provide Commerce, Inc. March 2004 - August 2004
Websense, Inc. September 2001 - March 2004
Wireless Knowledge (Microsoft/Qualcomm venture) July 2000 - August 2001
Skills
Software Development, Agile Methodologies, SDLC, Software Quality..., Scrum, ASP.NET, HTML 5, JavaScript, CSS3, Entity Framework, C#, SQL, .NET, Test Automation, SaaS, Testing, Management, Software Engineering, Test Planning, QADirector, Software Project..., Web Applications, Web Services, Software Design, SOA, XML, Agile Project Management, Visual Studio, Perl, Microsoft SQL Server, Unix, Requirements Analysis, SharePoint, Databases, Integration, TFS, Distributed Systems, Enterprise Architecture, Visio
Education
Microsoft Certifications
University of California, San Diego
University of Michigan
B.S., Computer Science
Bank of America December 2012 - Present
MedAmerica July 2012 - November 2012
Wells Fargo October 2011 - March 2012
Wells Fargo March 2008 - December 2010
Wells Fargo November 2007 - February 2008
Supportsoft July 2007 - November 2007
Wachovia Bank September 2006 - May 2007
Safeway 2003 - 2006
Education
California State University-East Bay 2001 — 2003
Masters, Computer Science
Visvesvaraya Technological University 1995 — 1999
Indian Preparatory School
Transcendence Theatre Company February 2014 - Present
CompSavvy, Inc. May 2013 - Present
Oracle (formerly Taleo) May 2012 - December 2012
Taleo July 2010 - May 2012
SupportSoft August 2006 - June 2009
Oracle April 2003 - December 2005
PeopleSoft June 2000 - April 2003
PeopleSoft June 1999 - June 2000
PeopleSoft June 1998 - June 1999
PeopleSoft April 1997 - June 1998
Skills
Software Implementation, Vendor Management, Business Intelligence, CRM, Program Management, Integration, Account Management, Strategic Partnerships, Strategy, Solution Selling, Talent Management, Project Management, Sales, Management, Consulting, Business Process, Management Consulting, Start-ups, Team Building, Team Leadership, Business Development, SDLC, Strategic Planning, Outsourcing, Business Analysis, HRIS, Process Improvement, Selling, Salesforce.com, Change Management
Education
San Francisco State University, College of Business
MBA, International Business
University of Nevada-Las Vegas - College of Business
BS, Management & MIS
BAE Systems November 2008 - Present
Merlin International May 2006 - November 2008
Evergreen Systems September 2001 - May 2006
SupportSoft August 1999 - September 2001
Compaq Computer Corporation July 1997 - July 1999
Global Management Systems Incorporated July 1994 - July 1997
Skills
ITIL, Configuration Management, IT Service Management, PMP, Outsourcing Solutions, Service Improvement, Analysis, Program Management, CMDB, Outsourcing, Systems Engineering, Service Delivery, Integration, Service Desk, Enterprise Software, Enterprise Architecture, Leadership, IT Transformation, IT Strategy, IT Management, Business Process..., Process Improvement, Information Technology
Education
Southern New Hampshire University 1989 — 1991
BS, General Business Studies
Allergan June 2010 - Present
Roche Pharmaceuticals May 2006 - August 2010
KLA-Tencor June 2005 - May 2006
SupportSoft 2001 - 2005
Pan Pacific Hotels 1995 - 2001
Hilton Hotels 1994 - 1996
Skills
Mergers, Project Management, Talent Acquisition, Deferred Compensation, Program Management, Management Consulting
Education
University of Massachusetts, Amherst 1978 — 1982
Bachelor of Science
Matches That Matter July 2012 - October 2012
Alldata September 2011 - November 2011
Copart May 2011 - August 2011
Cruiser Customizing December 2010 - May 2011
Realization Technologies May 2008 - October 2010
Supportsoft September 2006 - April 2008
VMware July 2004 - September 2006
Sun Microsystems February 1997 - December 2003
Speedware September 1991 - September 1996
Innovative Information Systems Inc. 1987 - 1991
Skills
Marketing, Demand Generation, SEM, E-commerce, SEO, Salesforce.com, Start-ups, Lead Generation, B2B, CRM, Business Development, Social Media Marketing, Enterprise Software, Integrated Marketing, Marketing Communications, Marketing Strategy
Education
University of Massachusetts Dartmouth 1984 — 1986
BS, BusinessManagement
On Sabbatical September 2013 - Present
Cisco January 2008 - Present
support.com and SupportSoft July 2006 - October 2007
SupportSoft May 2002 - July 2006
PureCarbon March 2000 - April 2002
Philips Consumer Electronics August 1997 - March 2000
Philips Mobile Computing Group August 1997 - March 1999
Software Publishing Corporation February 1996 - August 1997
Sumner Rider Public Relations February 1994 - July 1995
Skills
Corporate Communications, Internal Communications, Analyst Relations, Communication Training, Product Marketing
Education
Santa Clara University - Leavey School of Business 2002 — 2007
MBA, Business
University of California, San Diego
BA, Urban Studies and Planning
self January 2013 - Present
Yet Another Startup April 2009 - December 2012
Venrock Associates June 2007 - April 2009
Zolved.com by IPTouch, Inc. January 2005 - May 2007
SupportSoft February 2000 - September 2004
Concero (formerly PSW Technologies) December 1998 - December 1999
Omnikron November 1997 - November 1998
Platinum Technology November 1996 - November 1997
Silicon Valley Group, Lithography October 1994 - October 1995
Skills
SaaS, Enterprise Software, MySQL, Start-ups, JavaScript, Linux, Ruby on Rails, Strategy, Amazon Web Services..., CSS, MongoDB, Unix, Java, Node.js, SEO, Professional Services, Leadership, Open Source, Amazon EC2, Marketing
Education
University of Illinois at Urbana-Champaign 1990 — 1994
BSEE, Electrical Engineering
Informatica 2014 - Present
Imperva 2011 - 2013
Symantec 2009 - 2011
Appregatta Technologies 2009 - 2009
University Venture Fund 2006 - 2008
Novitas Capital May 2007 - August 2007
SupportSoft March 2001 - July 2006
CGI-AMS January 1998 - December 2000
UT-Houston Medical Center May 1995 - January 1998
Skills
Product Management, SaaS, Enterprise Software, Mergers & Acquisitions, Project Planning, Start-ups, Strategy, Product Marketing, Go-to-market Strategy, Competitive Analysis, Strategic Partnerships, Strategic Planning, Business Development, Cloud Computing, Information Security, Compliance, Security, Business Alliances, Cross-functional Team..., Professional Services, Data Security, Venture Capital
Education
University of Pennsylvania - The Wharton School 2006 — 2008
MBA, Finance and Entrepreneurial Management
Rice University 1992 — 1996
BA, Biology and Psychology
Disney Interactive Studios September 2013 - Present
Zynga March 2009 - August 2013
Gaia Interactive June 2007 - February 2009
SupportSoft March 2000 - June 2007
Corning Photography January 1996 - January 2000
Franklin Design January 1993 - December 1995
Skills
Information..., Information Graphics, Wireframes, User Interface Design, Flash, Illustrator, Photoshop, User Experience, Illustration, Interaction Design, Visual Design, User Interface, Game Design, CSS, Game Development, Graphic Design, Web Design, Layout, Graphics, User Experience Design, Usability, Creative Direction
Education
San Jose State University 1988 — 1992
BA, General Design Studies
San Diego State University-California State University 1986 — 1988
Fine Art
Commercium Technology ( CTI ) March 2010 - Present
Independent Identity Management Consultant September 2009 - March 2010
SECUDE Global Consulting June 2008 - December 2009
Independent Consultant April 2008 - June 2008
Mycroft October 2006 - April 2008
MaXware, Inc. February 2004 - September 2006
M Pollicove, Consultant 2000 - 2001
Supportsoft March 1999 - September 2000
Magic Solutions, Inc. January 1995 - March 1999
JP Dundon 1992 - 1994
Skills
Identity Management, Security, Architecture, LDAP, Requirements Analysis, Active Directory, SAP NetWeaver Identity..., SAP NetWeaver Virtual..., Project Management, RFP, Training, Enterprise Architecture, Information Security, Information Security..., Integration, Solution Architecture, Virtual Directory, Team Leadership, JavaScript, mentoring, Microsoft SQL Server, Technical Documentation, SAP Netweaver, SDLC, Siteminder, IAM, Disaster Recovery, Business Process, Pre-sales, SAP, Network Security, Business Analysis, Cloud Computing, Enterprise Software, PMP, Software Development, PKI, IT Strategy, Computer Security, Architectures, IDM, Professional Services, Consulting
Education
The College of New Jersey 2002 — 2002
Bachelor's degree, Political Science
The College of New Jersey 1987 — 1992
Bachelors, Political Science
Jackson Memorial High School 1984 — 1987
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Evolven Software May 2011 - November 2011
Kaviza August 2010 - May 2011
Self Employed June 2009 - August 2010
DigitalPersona October 2002 - May 2009
Supportsoft February 2000 - July 2001
MATRAnet August 1999 - January 2000
Mercury Interactive August 1997 - August 1999
Informix Software April 1996 - July 1997
BMC Software August 1994 - February 1996
Texas Instruments April 1993 - July 1994
Skills
Cloud Computing, Databases, Active Directory, Citrix, Enterprise Software, Linux, Microsoft SQL Server, Oracle, Security, Unix, VDI
Education
Copenhagen Business School 1988 — 1990
Svendborg International Maritime Academy 1980 — 1983
Radio Officer
VMware January 2007 - Present
SupportSoft March 2002 - August 2006
Gray Cary Ware & Freidenrich LLP (now DLA Piper) October 2000 - January 2002
White & Lee LLP March 1998 - August 2000
Fenwick & West LLP March 1996 - August 1998
Skills
Licensing, Software Licensing, SaaS, Mergers, Mergers & Acquisitions, Contract Management, Privacy Law, Legal Advice, Intellectual Property, Professional Services, Data Privacy, Corporate Law, Negotiation, Corporate Governance, Contract Negotiation, Management, Patents, Strategic Partnerships, Venture Capital, Joint Ventures, Due Diligence, Strategic Alliances, Employment Law, Legal Writing
Education
Santa Clara University School of Law 1993 — 1996
JD, Law
Synopsys September 2009 - Present
DBM April 2009 - September 2009
BD Biosciences Cell Analysis Div 2006 - 2007
SupportSoft April 2005 - August 2006
VERITAS Software August 2004 - April 2005
PlaceWare February 2002 - July 2003
Aristasoft Corporation August 2000 - October 2001
Seagate Technology March 1990 - July 2000
Skills
Talent Acquisition, Employee Relations, Recruiting, Strategy, Organizational..., Personnel Management, HRIS, Leadership, Change Management, Management, Start-ups, Sourcing, Mergers & Acquisitions, Cross-functional Team..., Human Resources, Program Management, Performance Management, Consulting, Executive Management, Strategic Planning, Hiring, Employee Engagement
Education
San Jose State University 1987 — 1990
BA
SureFire July 2014 - Present
SureFire, LLC September 2012 - July 2014
SureFire, LLC November 2011 - September 2012
SureFire, LLC December 2009 - November 2011
SureFire, LLC November 2007 - December 2009
Gateway February 2006 - October 2007
Intuit November 2003 - February 2006
SupportSoft June 2001 - August 2003
Allegis Corporation February 2000 - June 2001
Oracle Corporation November 1994 - February 2000
Skills
P&L Management, B2B, Strategy Development, Product Marketing, Strategic Partnerships, Strategy, Business Development, Sales Management, Sales, Marketing Strategy, Leadership, Sales Operations, Marketing, Brand Management, Contract Negotiation, Strategic Planning, Competitive Analysis, Cross-functional Team..., Product Launch, Product Management, Retail, Market Planning, Product Development
Education
University of California, Berkeley, Haas School of Business 1991 — 1993
Bachelor of Science, Finance, Marketing
Actifio June 2014 - Present
Cisco June 2008 - June 2014
IPTouch - Zolved.com January 2005 - May 2008
SupportSoft May 1999 - December 2004
PersonalMD.com October 1997 - May 1999
Sun Microsystems May 1994 - October 1997
Tandem Computers May 1992 - May 1994
Altos Computer Systems May 1989 - May 1992
Skills
Product Management, Competitive Analysis, SaaS, Start-ups, Business Development, Product Marketing, Online Marketing, Sales Management, Demand Generation, Public Relations, Analyst Relations, Marketing Communications, Direct Marketing, Cloud Computing, Mergers, Marketing, Enterprise Software, Strategic Partnerships, Business Strategy, Positioning, Sales, Go-to-market Strategy, Business Alliances, Solution Selling, Strategic Alliances, Entrepreneurship, Telecommunications, Cross-functional Team..., Software Development, Mergers & Acquisitions, Managed Services, Strategy, Product Lifecycle..., Pre-sales, Data Center, Product Development
Education
Stanford University Graduate School of Business 2011 — 2011
Executive Education, Leadership
Santa Clara University 1994 — 1997
MBA, Marketing
Louisiana State University 1987 — 1989
MS, Computer Science
Osmania University 1982 — 1986
BS, Electrical Engineering
HPS 1972 — 1981
VMware June 2012 - Present
VMware March 2009 - October 2012
VMWare 2007 - March 2009
SupportSoft 2005 - 2007
supportsoft 2004 - 2005
supportsoft 2000 - 2004
KLA-Tencor 1998 - 2000
KLA-Tencor 1997 - 1998
Kraft Foods 1989 - 1997
Skills
Cloud Computing, SaaS, Product Management, Product Marketing, Program Management, Outsourcing, Professional Services, Management, Enterprise Software, Sales, Leadership
Education
Boston University 1991 — 1996
MSE, Manufacturing Engineering
Boston University Questrom School of Business 1991 — 1996
MBA, Operations
Princeton University 1985 — 1989
BSE, Electrical Engineering
Expedia January 2010 - Present
Arizona State University August 2007 - August 2009
Proteans Software Solutions April 2007 - July 2007
SupportSoft 2005 - 2006
SupportSoft India Pvt. Ltd. 2005 - 2005
Skills
XML, Java, C#, Agile Project Management, Software Engineering, .NET, Agile Methodologies, JavaScript, Scrum, Software Project..., Object Oriented Design, Software Design, Web Services, Distributed Systems
Education
RV College of Engineering 2001 — 2005
Bachelor of Engineering (BEng)
Arizona State University
Hewlett-Packard March 2014 - Present
Dell (acquisition of Gale Technologies) November 2012 - February 2014
Gale Technologies, Inc. April 2007 - December 2012
SupportSoft 2005 - 2007
AMN Healthcare September 2001 - September 2004
Skills
Salesforce.com, Software Documentation, Windows, Outlook, Benefits Administration, Travel Arrangements, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, QuickBooks, Microsoft Publisher
Education
De Anza College 2006 — 2010
AA, Paralegal
MSpot January 2007 - Present
SupportSoft 2000 - 2006
Replicase (eventually changed name to SupportSoft) 1998 - 1999
FrontOffice Technologies 1996 - 1998
Banner Blue 1993 - 1996
Hewlett-Packard August 1989 - September 1991
Education
Stanford University 1991 — 1992
Master's degree, Computer Science
University of California, Berkeley 1985 — 1989
Bachelor of Science (BS), EECS
NEUE Digital October 2008 - Present
Swift 2014 - 2014
Zaaz (now Possible) July 2007 - October 2008
Nike 2000 - 2005
SupportSoft 1999 - 1999
Skills
User Interface Design, User Experience, Digital Strategy, Template, Creative Direction, Email Marketing, Wireframes, ActionScript
Education
University of Oregon 1987 — 1991
B.S., Finance, Marketing
Beyond Visual Consulting July 2013 - Present
ScripType Publishing December 2007 - Present
Radcom, Inc. January 2008 - Present
MediaRich September 2007 - January 2010
SupportSoft March 2003 - June 2006
FirstEnergy September 2002 - March 2003
Marconi March 2000 - March 2002
Marconi March 1999 - March 2000
Marconi November 1998 - March 1999
McDonald Investments June 1998 - November 1998
Skills
Technical Writing, E-Learning, Editing, Instructional Design, Online Help, Publishing, SharePoint, Software Documentation, Technical Documentation, Training, Adobe Acrobat, Content Management, FrameMaker, People Skills, Teacher Training
Education
John Carroll University 1993 — 1997
B.A. English
National University of Ireland, Galway 1995 — 1996
Study Abroad
JDSU September 2014 - Present
JDSU March 2014 - September 2014
support.com November 2007 - January 2014
SupportSoft November 2006 - November 2007
SupportSoft November 2005 - November 2006
Shutterfly Inc. November 2004 - October 2005
Skills
SEC filings, Revenue Recognition, Financial Reporting, Accounting, Account Reconciliation, Professional Services, GAAP, Customer Service
Education
San Jose State University 1993 — 1996
Bachelor's degree, Accounting
HP February 2008 - Present
SupportSoft May 2007 - December 2007
VERITAS/Symantec January 2002 - April 2007
Computer Sciences Corporation November 1999 - January 2002
Skills
SaaS, Enterprise Software, Cloud Computing, Solution Selling, Channel, Business Alliances, Go-to-market Strategy, Professional Services, Sales Enablement, Strategic Partnerships, Salesforce.com, Product Management, Account Management, Partner Management, Lead Generation, Business Development, Product Marketing, Sales Process, Channel Partners, Managed Services, Management
Education
Colgate University
BA, Economics, Political Science
New Providence High School
Syracuse University - Martin J. Whitman School of Management
MBA, Marketing, graduated with Honors
SupportSoft February 2008 - Present
AHCO March 2007 - December 2007
Education
Texas State University 1991 — 1993
Computer Information Systems
Box February 2015 - Present
Google March 2014 - February 2015
Box 2015 - 2015
Google July 2013 - March 2014
Google September 2006 - July 2013
Mercury Interactive (acquired by HP) February 2005 - September 2006
SupportSoft January 2004 - February 2005
FutureDial July 2001 - January 2004
Upside Magazine May 1999 - June 2001
Skills
Intercompany Accounting, Currency Exposure for..., Transfer Pricing / Cost..., Consolidation, Mergers & Acquisitions, GAAP, General Ledger, Financial Accounting, Accounting, Financial Modeling, Forecasting, Finance, Revenue Recognition
Education
California State University-Sacramento
Master's degree
Nanjing University- China
Bachelor's degree
Pasadena City College
ADMI January 2015 - Present
Apple May 2014 - January 2015
Mobile Technologies Inc. (MTI) May 2014 - October 2014
TEKsystems May 2014 - May 2014
support.com October 2009 - July 2013
SupportSoft May 2008 - October 2009
Sutherland Global Services December 2006 - May 2008
Todd Hobin Studios May 2006 - August 2007
RadioShack April 2004 - April 2006
Hoyts Cinemas Corp January 1998 - August 2001
Skills
Technical Support, SharePoint, Troubleshooting, Quality Assurance, Call Center, Training, Help Desk Support, Computer Hardware, Call Centers, System Administration, Software Documentation, Operating Systems, Windows 7, Active Directory, Windows XP, Learning Management..., Hardware, Software Installation, Networking, Team Building, TCP/IP, Program Development, Vendor Management, Coaching, Workforce Management, Team Leadership, Testing, Windows Server, Servers, Windows, VPN, XP, Project Management, Management
Education
Onondaga Community College 1997 — 1999
humanities, Business Management
Securonix March 2015 - Present
ForeScout Technologies December 2013 - February 2015
V-Key Inc May 2013 - November 2013
AECOM Technology Corporation September 2011 - May 2013
Passlogix (acquired by Oracle) October 2009 - September 2011
Agiliance December 2007 - September 2009
Waveset (Acquired by Sun Microsystems) October 2001 - December 2007
SupportSoft January 1999 - October 2001
Vantive December 1996 - January 1999
Dun & Bradstreet Software June 1995 - December 1996
Skills
Start-ups, Enterprise Software, CRM, Business Development, Solution Selling, SaaS, Strategy, Identity Management, Cloud Computing, Management, Sales Process, Leadership, Sales Operations, Salesforce.com, New Business Development, Security, Sales Management, Account Management, Selling, Go-to-market Strategy, Direct Sales, Professional Services, Sales, Strategic Partnerships, Software Industry, Consulting, Marketing, Partner Management
Education
Bentley University 1980 — 1982
BS, Business
Dean College 1977 — 1979
Associates, Business, Management
Equinix July 2012 - Present
Equinix September 2009 - July 2012
SiRF December 2005 - September 2009
supportsoft 1999 - 2005
Skills
Cloud Computing, Switching, Data Center, SaaS, Virtualization, Network Security, Networking, Wireless Networking, Routing, Cisco Nexus, TCP/IP, F5 BigIP, Firewalls, Cisco Technologies, ERP, WAN Optimisation, OSPF
Education
Peter the Great St.Petersburg Polytechnic University 1980 — 1986
CKM Consulting January 2010 - Present
SupportSoft April 2000 - January 2005
Brio Technology September 1997 - April 2000
SunGard Data Systems January 1994 - April 1997
Apple Computer 1993 - 1994
Skills
Product Strategy, Product Management, SaaS, Enterprise Software, Go-to-market Strategy
Education
Dartmouth College 1989 — 1993
Bachelor's degree, Computer Science
Montgomery Blair Magnet HS 1985 — 1989
Motorola Mobility November 2013 - June 2014
VMware September 2012 - July 2013
Motorola Mobile Devices February 2010 - June 2011
Pacific Gas and Electric Company February 2011 - May 2011
PG&E 2011 - 2011
Science Fiction Author 1987 - 2011
Arch Rock Corporation June 2008 - October 2008
Silicon Navigator February 2005 - April 2008
SupportSoft September 2004 - December 2004
QuinStreet February 2004 - August 2004
Skills
FrameMaker, HTML, SharePoint, Editing, Online Help, C++, Manuals, C, Windows, Integration, Project Planning, Publishing, Software Documentation, Copy Editing, Instructional Design, Databases, Technical Writing, E-Learning, Captivate, Content Management
Education
University of California, Davis 1995 — 1997
M.A., English with Creative Writing
University of Colorado Boulder 1984 — 1989
B.A., English, Math, Computer Science
Aptean August 2012 - Present
Consona June 2009 - August 2012
SupportSoft September 2004 - June 2009
Core Networks September 2000 - September 2004
xwave February 2000 - September 2000
Prior Data Sciences June 1996 - February 2000
IBM Canada Ltd. May 1993 - June 1996
Skills
Software Development, Agile Methodologies, Software Project..., Java Enterprise Edition, XML, Software Engineering, Java, Integration, Web Services, Requirements Analysis
Education
Technical University of Nova Scotia (now part of Dalhousie University) 1989 — 2003
Bachelor of Engineering, Electrical Engineering
Dalhousie University 1986 — 1989
Bachelor of Science, Mathematics
SolarWinds November 2014 - Present
SolarWinds October 2010 - November 2014
Cenzic July 2009 - October 2010
SupportSoft August 2006 - July 2009
Intellitactics October 2004 - July 2006
NetIQ April 2001 - October 2004
Trend Micro, Inc February 1998 - March 1999
Remedy Corporation - Now BMC January 1996 - February 1998
Software Publishing 1988 - 1996
Skills
Solution Selling, Enterprise Software, Channel, SaaS, Salesforce.com, Strategy, Security, Sales Process, Cloud Computing, Sales Operations, Competitive Analysis, Product Marketing
Education
Ramapo College of New Jersey 1983 — 1985
BS, Management Info Systems\Marketing
SupportSoft June 2008 - Present
SupportSoft Inc. 2008 - 2009
SupportSpft, Inc. 2008 - 2009
SupportSoft 2008 - 2009
support.com 2008 - 2009
Opsware 2005 - 2006
Education
California Polytechnic State University-San Luis Obispo 1989 — 1993
BS, Business - Accounting
Aptean August 2012 - Present
Consona Corporation June 2009 - August 2012
SupportSoft September 2004 - June 2009
Core Networks November 2000 - September 2004
Skills
XML, Software Development, Web Services, Agile Methodologies, Enterprise Software, Integration, SaaS, SOA, Requirements Analysis, SQL, Microsoft SQL Server, Cloud Computing, Windows, Professional Services
Education
Dalhousie University 1990 — 1997
BMus
KVHS
SupportSoft Lead developerNeoEduJune 2007 - August 2008
Poudre School District December 2005 - June 2007
Education
College of Southern Nevada 1999 — 2000
Business Mgmt
Community College of Aurora 1996 — 1996
General Education
Dimensional Fund Advisors November 2012 - Present
Symantec August 2006 - October 2012
SupportSoft 2004 - 2006
Arbin Instruments 1999 - 2004
Skills
C++, Python, C#, SQL, Databases, Win32, STL, MFC, ATL COM, HTML, CSS, XML, jQuery, .NET, Django, TCP/IP, PostgreSQL, Oracle, SQL Server, Big Data, Greenplum, Kernel Programming, Software Development, Agile Methodologies, Distributed Systems, Enterprise Software, Win32 API
Education
Nankai University
Master, Computer and Information Sciences
Tsinghua University
Bachelor, Automation
Rackspace Hosting January 2012 - Present
NerdyByrds June 2011 - Present
First National Bank of Central Texas March 2011 - June 2011
SupportSoft March 2010 - April 2011
Dell November 2008 - October 2009
Lindsey Contractors January 2007 - January 2008
Altex Electronics August 2005 - November 2006
Skills
Operating Systems, System Administration, Linux System..., Windows 7, Virtualization, Servers, Troubleshooting, VPN, Data Center, Network Administration, Networking, Windows System..., XML, Cloud Computing, Computer Hardware, Hardware, Project Management, Technical Support, Computer Proficiency, Microsoft Exchange, Windows XP Pro, VMware vSphere, VMware Workstation, Mobile Computing
Education
Texas State Technical College 2007 — 2008
Associate, level Studies in Network Administration
DeVry University
SupportSoft September 2008 - December 2012
Sun Microsystems April 2007 - April 2008
Skills
Technical Support, Web Programmer, Active Directory, Microsoft SQL Server, TCP/IP, Network Administration, DNS, DHCP, Virtualization, Troubleshooting, Windows Server, Operating Systems, VMware, Network Security, Servers, Firewalls, VPN, Routers, ITIL, Windows 7, Linux, Cisco Technologies, IIS, Microsoft Exchange, Switches, XP
Education
Metropolitan State College of Denver 1999 — 2002
BS, Information Technology
Kranz & Associates May 2010 - June 2011
RoseRyan November 2005 - March 2008
SupportSoft July 2000 - August 2005
Ernst & Young September 1997 - July 2000
Skills
Revenue Recognition, Account Reconciliation, Payroll, Auditing, General Ledger, Accounting
Education
Santa Clara University 1993 — 1997
Bachelor of Science in Commerce, Finance
NeoSand Corp. March 2012 - Present
Asurion Mobile Application December 2010 - March 2012
Kolarmy Global USA March 2011 - November 2011
MyChinaBusiness.com March 2010 - December 2010
Metison Technologies Corporation July 2007 - March 2010
SupportSoft Inc. July 2005 - July 2007
SupportSoft March 2001 - May 2005
Oracle September 1999 - March 2001
Oracle July 1997 - August 1999
Education
University of California, Berkeley 1995 — 1997
Master of Engineering (M.Eng.), Civil Engin & Haas Business Management
Stanford University 1994 — 1995
Master of Science (M.S.), Engineering Econ System
Massachusetts Institute of Technology 1993 — 1994
Master of Science (M.S.), Civil Engineering & Sloan Management
National Taiwan University 1988 — 1992
Bachelor's degree, Civil Engineering