SupportSoft, Inc
Support.com, Inc. is a US-based multinational computer technology corporation that provides online tech support. It is headquartered in Sunnyvale, California, California, USA. Support.com provides online computer support to consumers and home-based business across the United States and Canada via remote access. Headquarters: Redwood City, CA CEO: Elizabeth Cholawsky (May 2014–) Founder: Mark Pincus Founded: December 1997 Subsidiaries: SDC Software, Inc., SupportSoft India Pvt Ltd,
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SupportSoft, Inc Employees
inContact June 2015 - Present
Goombal February 2013 - Present
Independent Advisory Services January 2015 - June 2015
Rackspace, the #1 Managed Cloud Company April 2013 - December 2014
Satmetrix Systems March 2009 - April 2013
SupportSoft Inc. March 2007 - February 2009
BeVocal June 2005 - March 2007
Siebel Systems June 2003 - June 2005
VirtualSoft Systems Ltd June 1998 - August 2001
GT Associates May 1998 - August 2001
Skills
SaaS, Product Management, Enterprise Software, Product Marketing, Strategy, Go-to-market Strategy, CRM, Leadership, Business Strategy, Marketing Strategy, Strategic Partnerships, Cloud Computing, New Business Development, Negotiation, Customer Experience..., Business Development, Analytics, Marketing Automation, Net Promoter Score, E-commerce, P&L Accountability, Social Media, Telecommunications, Start-ups, SEO, Salesforce.com, Sales, Business Alliances, Product Launch, Competitive Analysis, Corporate Development, Marketing, Management, B2B, Segmentation, Entrepreneurship, General Management, Venture Capital, Executive Management, Sales Enablement, Big Data, Solution Selling, P&L Management, Mergers & Acquisitions, Strategic Alliances
Education
University of Pennsylvania - The Wharton School 2001 — 2003
MBA, Finance & Strategy
Delhi College of Engineering 1992 — 1996
BE, Civil Enginering
Sardar Patel Vidyalaya
Cucumbertown July 2012 - Present
Zynga June 2010 - July 2012
Startup under incubation August 2009 - June 2010
SupportSoft, Inc June 2006 - August 2009
SupportSoft, Inc March 2006 - April 2006
Skills
JavaScript, C#, C++, Scalability, Distributed Systems, Software Development, PHP, Software Design, Scrum, CSS, Network Programming, Entrepreneurship
Education
Cochin University of Science and Technology 2002 — 2006
B.Tech, Computer Science Engineering
Synopsys December 2014 - Present
Synopsys Inc January 2006 - December 2014
Openwave Systems, Inc./ Unwired Planet, Inc December 2010 - December 2012
SupportSoft Inc. 1999 - 2006
Nortel Networks September 1979 - June 1999
Skills
Business Development, Executive Management, Venture Capital, Mergers & Acquisitions, Financial Modeling, Mergers, Revenue Recognition, Start-ups, Business Strategy, Sarbanes-Oxley Act, Finance, Financial Analysis, Corporate Finance, Hyperion Enterprise, Due Diligence, Forecasting, SaaS, Entrepreneurship, Acquisition Integration, Internal Controls, Strategy, Corporate Development, Restructuring, SEC filings, Strategic Financial..., Private Equity, US GAAP, IPO, Valuation, Consolidation
Education
Concordia University 1973 — 1981
MBA, B.Commerce, Finance
Ile Omode School May 2009 - Present
SupportSoft, Inc May 2007 - March 2009
Berkeley Unified School District 2003 - 2007
Skills
SaaS, Program Management, Team Leadership, Training, Public Speaking, Leadership, Customer Service
Education
University of Phoenix 2012 — 2013
Master of Education (MEd), Higher Education/Higher Education Administration
University of Phoenix 2005 — 2008
BSM, Business Management
EMC December 2000 - Present
SupportSoft, Inc September 1998 - December 2000
Legato Corp September 1996 - August 1998
Ventritex 1994 - 1996
Dyna Micro Inc June 1990 - May 1994
Skills
Fibre Channel, HP-UX, NAS, NetApp, Qlogic, Quality Assurance, SAN, Solaris, Storage, Storage Area Networks, Testing, VMware, XP, iSCSI, Unix
Education
Heald College 1994 — 1997
AS, Computer Technology
Santa Clara
SupportSoft Inc. Software EngineerSupportSoft2006 - 2007
Education
University of California, Santa Cruz 2004 — 2006
LG Dev Shop December 2014 - Present
Zynga November 2007 - February 2012
Zynga October 2007 - August 2011
Houseglue October 2005 - October 2007
SupportSoft Inc 1997 - 2005
HP 1994 - 1997
Trilogy 1991 - 1993
Apple 1990 - 1991
Skills
Game Development, REST, Shell Scripting, JavaScript, Agile Methodologies, Amazon EC2, XML, Linux, Scalability, C#, Social Games, Cloud Computing, Apache, iOS development
Education
Stanford University
BS, Computer Science
SuccessFactors April 2014 - Present
SuccessFactors November 2011 - April 2014
SpringAhead Inc. May 2009 - November 2011
SupportSoft Inc. September 2006 - April 2009
SupportSoft (aka support.com) 2006 - 2009
Skills
AJAX, Agile Methodologies, C#, JSON, SaaS, JavaScript, jQuery, jQuery UI, CSS, ASP.NET MVC, .NET, OOP, Web Applications
Education
University of California, Santa Cruz 2002 — 2006
B.S., Computer Science
Aptean August 2012 - Present
Consona Corporation March 2010 - August 2012
Sierra Systems February 2009 - March 2010
DSL Forum September 2005 - December 2008
SupportSoft Inc. September 2004 - December 2008
Core Networks, Inc. August 1998 - September 2004
InfoInterActive October 1996 - August 1998
iStar Internet October 1995 - July 1996
Dalhousie University March 1994 - September 1995
Skills
Java, Java Enterprise Edition, Software Development, Software Engineering, TCP/IP, Unix, Software Design, XML, Linux, Architecture, J2EE Application..., Solaris, TR-069, Scrum, MySQL, HL7, Unix Shell Scripting, JCAPS, Subversion, DNS, SOAP
Education
Dalhousie University 1989 — 1993
Bachelor of Science, Computer Science
SupportSoft June 2008 - Present
SupportSoft Inc. 2008 - 2009
SupportSpft, Inc. 2008 - 2009
SupportSoft 2008 - 2009
support.com 2008 - 2009
Opsware 2005 - 2006
Education
California Polytechnic State University-San Luis Obispo 1989 — 1993
BS, Business - Accounting
NeoSand Corp. March 2012 - Present
Asurion Mobile Application December 2010 - March 2012
Kolarmy Global USA March 2011 - November 2011
MyChinaBusiness.com March 2010 - December 2010
Metison Technologies Corporation July 2007 - March 2010
SupportSoft Inc. July 2005 - July 2007
SupportSoft March 2001 - May 2005
Oracle September 1999 - March 2001
Oracle July 1997 - August 1999
Education
University of California, Berkeley 1995 — 1997
Master of Engineering (M.Eng.), Civil Engin & Haas Business Management
Stanford University 1994 — 1995
Master of Science (M.S.), Engineering Econ System
Massachusetts Institute of Technology 1993 — 1994
Master of Science (M.S.), Civil Engineering & Sloan Management
National Taiwan University 1988 — 1992
Bachelor's degree, Civil Engineering