SupportSoft, Inc

Description

Support.com, Inc. is a US-based multinational computer technology corporation that provides online tech support. It is headquartered in Sunnyvale, California, California, USA. Support.com provides online computer support to consumers and home-based business across the United States and Canada via remote access. Headquarters: Redwood City, CA CEO: Elizabeth Cholawsky (May 2014–) Founder: Mark Pincus Founded: December 1997 Subsidiaries: SDC Software, Inc., SupportSoft India Pvt Ltd,

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SupportSoft, Inc Employees

Employee
Years
Job
Industry
Rajeev Shrivastava Rajeev Shrivastava Austin, Texas Area Details
Rajeev Shrivastava's SupportSoft, Inc Experience March 2007 - February 2009
Job Chief Strategy Officer at inContact
Industry Computer Software
Experience
inContact  June 2015 - Present
Goombal   February 2013 - Present
Independent Advisory Services   January 2015 - June 2015
Rackspace, the #1 Managed Cloud Company   April 2013 - December 2014
Satmetrix Systems  March 2009 - April 2013
SupportSoft Inc.  March 2007 - February 2009
BeVocal  June 2005 - March 2007
Siebel Systems  June 2003 - June 2005
VirtualSoft Systems Ltd   June 1998 - August 2001
GT Associates   May 1998 - August 2001

Skills
SaaS, Product Management, Enterprise Software, Product Marketing, Strategy, Go-to-market Strategy, CRM, Leadership, Business Strategy, Marketing Strategy, Strategic Partnerships, Cloud Computing, New Business Development, Negotiation, Customer Experience..., Business Development, Analytics, Marketing Automation, Net Promoter Score, E-commerce, P&L Accountability, Social Media, Telecommunications, Start-ups, SEO, Salesforce.com, Sales, Business Alliances, Product Launch, Competitive Analysis, Corporate Development, Marketing, Management, B2B, Segmentation, Entrepreneurship, General Management, Venture Capital, Executive Management, Sales Enablement, Big Data, Solution Selling, P&L Management, Mergers & Acquisitions, Strategic Alliances

Education
University of Pennsylvania - The Wharton School   2001 — 2003
MBA, Finance & Strategy

Delhi College of Engineering   1992 — 1996
BE, Civil Enginering

Sardar Patel Vidyalaya

Cherian Thomas Cherian Thomas San Francisco Bay Area Details
Cherian Thomas's SupportSoft, Inc Experience June 2006 - August 2009
Job Sculptor at Cucumbertown
Industry Computer Software
Experience
Cucumbertown   July 2012 - Present
Zynga  June 2010 - July 2012
Startup under incubation   August 2009 - June 2010
SupportSoft, Inc   June 2006 - August 2009
SupportSoft, Inc   March 2006 - April 2006

Skills
JavaScript, C#, C++, Scalability, Distributed Systems, Software Development, PHP, Software Design, Scrum, CSS, Network Programming, Entrepreneurship

Education
Cochin University of Science and Technology   2002 — 2006
B.Tech, Computer Science Engineering

Brian Beattie Brian Beattie San Francisco Bay Area Details
Brian Beattie's SupportSoft, Inc Experience 1999 - 2006
Job EVP Business Operations & Chief Administrative Officer at Synopsys
Industry Computer Software
Experience
Synopsys  December 2014 - Present
Synopsys Inc  January 2006 - December 2014
Openwave Systems, Inc./ Unwired Planet, Inc   December 2010 - December 2012
SupportSoft Inc.  1999 - 2006
Nortel Networks  September 1979 - June 1999

Skills
Business Development, Executive Management, Venture Capital, Mergers & Acquisitions, Financial Modeling, Mergers, Revenue Recognition, Start-ups, Business Strategy, Sarbanes-Oxley Act, Finance, Financial Analysis, Corporate Finance, Hyperion Enterprise, Due Diligence, Forecasting, SaaS, Entrepreneurship, Acquisition Integration, Internal Controls, Strategy, Corporate Development, Restructuring, SEC filings, Strategic Financial..., Private Equity, US GAAP, IPO, Valuation, Consolidation

Education
Concordia University   1973 — 1981
MBA, B.Commerce, Finance

Kelly Kouyate Kelly Kouyate San Francisco Bay Area Details
Kelly Kouyate's SupportSoft, Inc Experience May 2007 - March 2009
Job Operations Manager at Ile Omode School
Industry Education Management
Experience
Ile Omode School   May 2009 - Present
SupportSoft, Inc   May 2007 - March 2009
Berkeley Unified School District  2003 - 2007

Skills
SaaS, Program Management, Team Leadership, Training, Public Speaking, Leadership, Customer Service

Education
University of Phoenix   2012 — 2013
Master of Education (MEd), Higher Education/Higher Education Administration

University of Phoenix   2005 — 2008
BSM, Business Management

Catalino Suson Catalino Suson San Francisco Bay Area Details
Catalino Suson's SupportSoft, Inc Experience September 1998 - December 2000
Job Lead Sr. SQA Engineer at EMC
Industry Computer Software
Experience
EMC  December 2000 - Present
SupportSoft, Inc   September 1998 - December 2000
Legato Corp   September 1996 - August 1998
Ventritex  1994 - 1996
Dyna Micro Inc   June 1990 - May 1994

Skills
Fibre Channel, HP-UX, NAS, NetApp, Qlogic, Quality Assurance, SAN, Solaris, Storage, Storage Area Networks, Testing, VMware, XP, iSCSI, Unix

Education
Heald College   1994 — 1997
AS, Computer Technology

Santa Clara

Feng Zuo Feng Zuo San Francisco Bay Area Details
Feng Zuo's SupportSoft, Inc Experience Software EngineerSupportSoft2006 - 2007
Job Software Engineer. at SupportSoft Inc.
Industry Computer Software
Experience
SupportSoft Inc.  Software EngineerSupportSoft2006 - 2007

Education
University of California, Santa Cruz   2004 — 2006

Scott Dale Scott Dale Los Gatos, California Details
Scott Dale's SupportSoft, Inc Experience 1997 - 2005
Job Developer
Industry Computer Software
Experience
LG Dev Shop   December 2014 - Present
Zynga  November 2007 - February 2012
Zynga  October 2007 - August 2011
Houseglue   October 2005 - October 2007
SupportSoft Inc  1997 - 2005
HP  1994 - 1997
Trilogy  1991 - 1993
Apple  1990 - 1991

Skills
Game Development, REST, Shell Scripting, JavaScript, Agile Methodologies, Amazon EC2, XML, Linux, Scalability, C#, Social Games, Cloud Computing, Apache, iOS development

Education
Stanford University
BS, Computer Science

Feng Zuo Feng Zuo San Francisco Bay Area Details
Feng Zuo's SupportSoft, Inc Experience September 2006 - April 2009
Job Lead Front End Software Engineer at SuccessFactors
Industry Information Technology and Services
Experience
SuccessFactors  April 2014 - Present
SuccessFactors  November 2011 - April 2014
SpringAhead Inc.   May 2009 - November 2011
SupportSoft Inc.  September 2006 - April 2009
SupportSoft (aka support.com)   2006 - 2009

Skills
AJAX, Agile Methodologies, C#, JSON, SaaS, JavaScript, jQuery, jQuery UI, CSS, ASP.NET MVC, .NET, OOP, Web Applications

Education
University of California, Santa Cruz   2002 — 2006
B.S., Computer Science

Mike Digdon Mike Digdon Halifax, Canada Area Details
Mike Digdon's SupportSoft, Inc Experience September 2004 - December 2008
Job Technical Architect at Aptean
Industry Computer Software
Experience
Aptean  August 2012 - Present
Consona Corporation  March 2010 - August 2012
Sierra Systems  February 2009 - March 2010
DSL Forum   September 2005 - December 2008
SupportSoft Inc.  September 2004 - December 2008
Core Networks, Inc.   August 1998 - September 2004
InfoInterActive   October 1996 - August 1998
iStar Internet  October 1995 - July 1996
Dalhousie University  March 1994 - September 1995

Skills
Java, Java Enterprise Edition, Software Development, Software Engineering, TCP/IP, Unix, Software Design, XML, Linux, Architecture, J2EE Application..., Solaris, TR-069, Scrum, MySQL, HL7, Unix Shell Scripting, JCAPS, Subversion, DNS, SOAP

Education
Dalhousie University   1989 — 1993
Bachelor of Science, Computer Science

Carey Burris, CPA Carey Burris, CPA San Francisco Bay Area Details
Carey Burris, CPA's SupportSoft, Inc Experience 2008 - 2009
Job Assistant Controller at SupportSoft
Industry Computer Software
Experience
SupportSoft  June 2008 - Present
SupportSoft Inc.  2008 - 2009
SupportSpft, Inc.   2008 - 2009
SupportSoft  2008 - 2009
support.com  2008 - 2009
Opsware  2005 - 2006

Education
California Polytechnic State University-San Luis Obispo   1989 — 1993
BS, Business - Accounting

CC Tsai CC Tsai San Francisco Bay Area Details
CC Tsai's SupportSoft, Inc Experience July 2005 - July 2007
Job Internet Entrepreneur
Industry Internet
Experience
NeoSand Corp.   March 2012 - Present
Asurion Mobile Application   December 2010 - March 2012
Kolarmy Global USA   March 2011 - November 2011
MyChinaBusiness.com   March 2010 - December 2010
Metison Technologies Corporation   July 2007 - March 2010
SupportSoft Inc.  July 2005 - July 2007
SupportSoft  March 2001 - May 2005
Oracle  September 1999 - March 2001
Oracle  July 1997 - August 1999

Education
University of California, Berkeley   1995 — 1997
Master of Engineering (M.Eng.), Civil Engin & Haas Business Management

Stanford University   1994 — 1995
Master of Science (M.S.), Engineering Econ System

Massachusetts Institute of Technology   1993 — 1994
Master of Science (M.S.), Civil Engineering & Sloan Management

National Taiwan University   1988 — 1992
Bachelor's degree, Civil Engineering