Surpass, LLC

Description

Address: 43 Constitution Dr, Bedford, NH 03110 Phone: (603) 472-9705: Website: Hours: Category: : : Place name: : : : Category: Point of interest Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Add website Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question

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Surpass, LLC Employees

Employee
Years
Job
Industry
Brittany Beland Brittany Beland Greater Boston Area Details
Brittany Beland's Surpass, LLC Experience June 2009 - January 2010
Job Accounting/Administrative Assistant, Manager, Creative Director at River Road Tavern
Industry Food & Beverages
Experience
River Road Tavern   February 2015 - Present
River Road Tavern   January 2012 - Present
Surpass LLC  June 2009 - January 2010

Skills
Communication, Customer Service, Hospitality, Passion to Succeed, English, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Public Speaking, Data Entry, Teamwork, Time Management, Customer Satisfaction

Education
Plymouth State University   2010 — 2013
Bachelor of Science Degree, Business Administration; Management

Plymouth State University   2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Manchester Community College, New Hampshire   2009 — 2010
Bachelor’s Degree, General Education

Bryson Vulgamore Bryson Vulgamore Concord, New Hampshire Details
Bryson Vulgamore's Surpass, LLC Experience 2011 - 2011
Job Sales Associate at Sears Home Improvement Products
Industry Entertainment
Experience
Sears Home Improvement Products  July 2014 - April 2015
Luxottica Retail North America  June 2013 - July 2014
BEE Ltd.   February 2013 - May 2013
Self employed  2011 - 2013
Surpass, LLC   2011 - 2011

Skills
Sales, Customer Service, Retail Sales, Phone Etiquette, Microsoft Office, Client Issue Resolution, Time Management, Merchandising, Call Centers, Troubleshooting, Retail

Education
New Hampshire Technical Institute   2013 — 2016
Associate's Degree, Visual and Performing Arts

Concord High School

Second Start
GED

April Starin April Starin Manchester, New Hampshire Details
April Starin's Surpass, LLC Experience April 2007 - December 2009
Job Account Services Processor at Benefit Strategies
Industry Hospitality
Experience
Benefit Strategies  2012 - Present
General Tours World Traveler  2009 - 2012
Surpass, LLC   April 2007 - December 2009
Callogix  2005 - 2007

Skills
Training, Call Centers, Customer Service, Event Planning, Customer Satisfaction, Microsoft Office, Customer Retention

Education
Southern New Hampshire University   2006 — 2014
Bachelor's degree, Business, Management, Marketing, and Related Support Services

Kristin LeComte Kristin LeComte Derry, New Hampshire Details
Kristin LeComte's Surpass, LLC Experience September 2011 - September 2012
Job Orderfiller at Walmart
Industry Retail
Experience
Walmart  July 2013 - Present
Deb Shops, Inc.   September 2012 - July 2013
Surpass, LLC   September 2011 - September 2012

Skills
Writing, Text Editing, Customer Service, Highly detail oriented, Communication Skills, Management, Teamwork, Cashiering

Education
University of New Hampshire   2007 — 2014
Bachelor of English, English Language and Literature, General

Amanda Bridgewater-Alvarez, MSA Amanda Bridgewater-Alvarez, MSA Malden, Massachusetts Details
Amanda Bridgewater-Alvarez, MSA's Surpass, LLC Experience July 2010 - July 2011
Job Assurance Staff at Marcum, LLP
Industry Accounting
Experience
Marcum LLP  January 2015 - Present
Newburg & Company, LLP   September 2014 - December 2014
Abrams Little-Gill Loberfeld PC  January 2014 - April 2014
Manchester Community College  June 2012 - August 2012
Surpass, LLC   July 2010 - July 2011
Gold Street Auto Center   August 2009 - June 2010

Skills
Outlook, QuickBooks, Accounting, Peachtree, Customer Service, Microsoft Word, PowerPoint, Microsoft Office, Spreadsheets, Access, Communication, Data Entry, Teamwork, Sales, Research, Pivot Tables, Account Reconciliation, Time Management, Leadership, Financial Accounting, Financial Reporting, Financial Analysis, Telephone Skills, General Ledger, Data Analysis, Journal Entries, Financial Statements, Cash Flow, Finance, Tax Preparation, Social Networking, Call Centers, Tax, Windows, Critical Thinking, Accounts Receivable, Budgets, Microsoft Excel, Cost Accounting, GAAP, Tax Accounting, Auditing, Public Speaking

Education
Northeastern University   2013 — 2014
Master of Science (MS), Accounting

Southern New Hampshire University   2011 — 2013
Bachelor of Science (B.S.), Accounting

Manchester Community College   2009 — 2012
Associate of Science (A.S.), Accounting

Alicia Weedon Alicia Weedon Manassas, Virginia Details
Alicia Weedon's Surpass, LLC Experience January 2013 - October 2013
Job Nurse Technician, Emergency Medical Technician
Industry Hospital & Health Care
Experience
Surpass, LLC   January 2013 - October 2013
Jade Palace Restaurant   July 2012 - February 2013
Robert Trent Jones Golf Club  May 2010 - October 2011
American Eagle Outfitters  April 2008 - May 2009
Puma  January 2007 - January 2008

Skills
Microsoft Office, Customer Service, Data Entry, Operating Systems, Graphics Software, Mac OS X, Windows Vista, Windows 7, Android, Health, Healthcare, BLS, Cpr Certified, First Aid

Education
Commonwealth Criminal Justice Academy   2014 — 2014
Certificate of Training, Emergency Medical Technology/Technician

Liberty University   2012 — 2013
Nursing

Northern Virginia Community College   2010 — 2011

Nawona Nhekairo Nawona Nhekairo Lynchburg, Virginia Details
Nawona Nhekairo's Surpass, LLC Experience September 2012 - April 2013
Job Promotions/Production Intern at Spirit FM
Industry Marketing and Advertising
Experience
Spirit FM   January 2013 - May 2013
Surpass, LLC   September 2012 - April 2013
Quintus Corporation  May 2012 - August 2012

Skills
Microsoft Excel, Microsoft Word, Social Media Marketing, Marketing Communications, Marketing Research, Public Relations, YouTube, Pinterest, Market Research, Blogging, Leadership, Online Marketing, PowerPoint, Time Management, Public Speaking, Creative Writing

Education
Liberty University   2009 — 2013
Bachelor of Science (B.S.), Communication and Media Studies

Rebecca Leupo Rebecca Leupo Greater Boston Area Details
Rebecca Leupo's Surpass, LLC Experience July 2012 - January 2013
Job Education Counselor
Industry Primary/Secondary Education
Experience
Melmark New England  September 2014 - Present
LifeShare   April 2013 - September 2014
Lowe's Home Improvement  July 2012 - June 2014
Work Opportunities Unlimited  January 2013 - March 2013
Surpass, LLC   July 2012 - January 2013
Medicus Healthcare Solutions  May 2012 - June 2012
The Home Depot  July 2010 - June 2012
CCSI, Inc.   November 2011 - April 2012
Advanced Patient Advocacy  July 2011 - October 2011
TD  April 2011 - July 2011

Skills
Customer Service, Recruiting, Sales, Phone Etiquette, Cold Calling, Temporary Staffing, Teaching, Call Center, Customer Satisfaction, Microsoft Excel, Team Leadership, Microsoft Office, Call Centers, PowerPoint, Team Building, Microsoft Word, Employee Benefits, Workshop Facilitation, Fax, Office Administration, Time Management, Outlook, Facebook, Team-oriented, Leadership, Training, Data Entry, Management

Education
University of New Hampshire   2008 — 2009
Master's of Teaching, Secondary English

University of New Hampshire   2004 — 2008
Bachelor of Arts (B.A.), English Teaching

Shannon Hodgdon Shannon Hodgdon Greater Boston Area Details
Shannon Hodgdon's Surpass, LLC Experience July 2011 - July 2012
Job Headhuntress at K. Jacobs Executive Search, llc
Industry Staffing and Recruiting
Experience
K. Jacobs Executive Search, llc   July 2012 - Present
Surpass, LLC   July 2011 - July 2012

Education
Southern New Hampshire University   2007 — 2011
Bachelor of Arts (B.A.), English Language and Creative Writing

Christina Manter Christina Manter Concord, New Hampshire Details
Christina Manter's Surpass, LLC Experience 2007 - 2010
Job Administrative Assistant at NH Children's Trust, Inc.
Industry Mental Health Care
Experience
NH Children's Trust, Inc.   July 2013 - Present
ITR  April 2011 - May 2013
HomeFree, LLC  August 2010 - 2011
Surpass, LLC   2007 - 2010
Creative Information Systems, Inc.   May 2002 - 2007

Skills
QuickBooks, Payroll, Payroll Taxes, Windows, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Team Building, Accounts Payable, Accounting, Outlook, Team Leadership, Microsoft Office, Bookkeeping, General Ledger, Customer Satisfaction, Accounts Receivable, Data Entry, Training, Human Resources, Leadership

Education
Southern New Hampshire University   2011 — 2015
Bachelor, Psychology with a concentration in Mental Health

New Hampshire Technical Institute   2010 — 2011
Associates, Addiction Counseling

Louisiana Baptist University   2005 — 2009
Bachelor, Psychology

Louisiana Baptist University   2003 — 2006
Associates, Psychology

Boston Baptist College   2000 — 2002
Certificate, Bible

Jolene Robinson Jolene Robinson Beaumont/Port Arthur, Texas Area Details
Jolene Robinson's Surpass, LLC Experience September 2003 - October 2005
Job Hairstylist at HairKandy Studio
Industry Health, Wellness and Fitness
Experience
HairKandy Studio   January 2013 - Present
MyGirls Hair Studio   September 2011 - January 2012
jcpenney  November 2009 - August 2011
MV Transportation  October 2005 - November 2009
Surpass, LLC   September 2003 - October 2005
Sitel  January 2000 - September 2003
American Airlines  November 1998 - January 2000
Holiday Inn Hotel & Suites  June 1996 - September 1998

Skills
Customer Service, Public Speaking, Microsoft Office, Coaching, Microsoft Excel, Strategic Planning, Social Media, Microsoft Word, PowerPoint, Research, Team Building

Education
Lamar University   2007 — 2009
Associate of Science (A.S.), Cosmetology, Barber/Styling, and Nail Instructor

West Brook Sr High   1992 — 1996

Ken Nemcovich Ken Nemcovich Greater Boston Area Details
Ken Nemcovich's Surpass, LLC Experience 2005 - Present
Job CEO at Surpass Contact Centers
Industry Outsourcing/Offshoring
Experience
Surpass, LLC   2005 - Present
America Online  1997 - 2005
America Online  1997 - 2005
Chadwicks of Boston  1995 - 1997
Delta Air Lines  1977 - 1995

Skills
Business Process, Leadership, Customer Retention, Cross-functional Team..., Customer Experience, Executive Management, Lead Generation, Outsourcing, Sales, Sales Operations, Customer Service, Entrepreneurship, Call Centers, Competitive Analysis, Call Center, Leadership Development, Marketing, Management

Education
Eastern Nazarene College   1972 — 1976
BA

Sunapee high school

Sunapee high school

Sunapee high school

Sunapee high school

Corey Greenland Corey Greenland Greater Boston Area Details
Corey Greenland's Surpass, LLC Experience November 2012 - Present
Job Sales Agent at Surpass, LLC
Industry Retail
Experience
Surpass, LLC   November 2012 - Present
Stop and Shop  March 2009 - November 2012
Circuit City  September 2008 - February 2009
Shaw's Supermarkets  October 2007 - September 2008
Mc Donalds  January 2007 - January 2008
Manchester Community College  September 2006 - December 2007
Market Basket  September 2003 - September 2006

Skills
Adobe Creative Suite, Microsoft Word, Microsoft Office 2007, Graphic Design, Advertising, Maintenance & Repair, Sales Process, Customer Service, Merchandising, Visual Merchandising, Time Management, Retail, Customer Satisfaction, Data Entry, Microsoft Office, PowerPoint, Outlook, Mac, InDesign, Illustrator, Microsoft Excel

Education
Mount Washington College   2008 — 2012
Associate, Graphic Design, 2.5

Manchester Community College   2005 — 2007
Assocate, Liberal Arts

Christopher Binis Christopher Binis Concord, New Hampshire Details
Christopher Binis's Surpass, LLC Experience May 2009 - June 2011
Job Key Account Manager at WhyNotLeaseIt
Industry Financial Services
Experience
WhyNotLeaseIt   December 2011 - Present
Surpass, LLC   May 2009 - June 2011

Skills
Customer Service, Retail Sales, Retail Marketing, Training, Microsoft Word, Marketing, Leadership, Retail, Social Media Marketing, Sales, Account Management, Coaching, Team Leadership, Microsoft Excel, Inventory Management, Management, Microsoft Office, Sales Management, Team Building, Strategic Planning

Education
University of New Hampshire - Whittemore School of Business and Economics   2004 — 2008
Bachelor's degree, Entrepreneurship/Entrepreneurial Studies

Laconia High School   1999 — 2003
Diploma

Jessica Louden Jessica Louden Manchester, New Hampshire Details
Jessica Louden's Surpass, LLC Experience April 2010 - December 2012
Job Customer Service Representative at Liberty Utilities
Industry Health, Wellness and Fitness
Experience
Liberty Utilities  October 2014 - Present
Elements Therapeutic Massage  January 2013 - October 2014
Surpass, LLC   April 2010 - December 2012

Skills
Customer Service, Microsoft Office, Customer Retention, Call Centers, Team Leadership, PowerPoint, Microsoft Excel, Microsoft Word, Training, Coaching, Time Management, Outlook, Data Entry, Retail, Customer Satisfaction, Customer Experience

Education
Keller Graduate School of Management of DeVry University   2014 — 2017
Master's Degree, Management Information Systems, General

Rivier College   2009 — 2011
Bachalers, Business Management

McIntosh College   2007 — 2008
Certificate, Massage Therapy/Therapeutic Massage

Justin Summers Justin Summers Greater Boston Area Details
Justin Summers's Surpass, LLC Experience July 2010 - October 2011
Job Programmer/Telereceptionist at Always on Call, LLC
Industry Consumer Services
Experience
Always on Call, LLC   September 2011 - Present
Surpass, LLC   July 2010 - October 2011
RadioShack  July 2010 - August 2010
Vector Marketing  July 2009 - January 2010

Skills
Computer Repair, Customer Service, Phone Etiquette, Call Control, Call Centers, Problem Solving, Client Issue Resolution, Troubleshooting

Education
Champlain College   2009 — 2010
Computer Networking and Security

ETHAN JENKINS ETHAN JENKINS Greater Boston Area Details
ETHAN JENKINS's Surpass, LLC Experience July 2011 - Present
Job sales at Surpass, LLC
Industry Consumer Electronics
Experience
Surpass, LLC   July 2011 - Present
Front Row Ticket Agency   September 2008 - July 2011
Marketing Connections  April 2008 - September 2008
Hello Direct  March 2006 - April 2008

Education
Los Angelas Film School   2003 — 2004
Certificate in Film, Writing and Directing/ Film

Mount Washington College   2000 — 2002
Communications

Jason Morel Jason Morel Greater Boston Area Details
Jason Morel's Surpass, LLC Experience April 2011 - April 2014
Job Account Manager, PC Connection, Inc.
Industry Internet
Experience
PC Connection, Inc.   May 2014 - Present
Surpass LLC  April 2011 - April 2014
Dynamic Network Services, Inc.   January 2011 - March 2011
SendLabs   October 2010 - December 2010
Lason  1996 - 1999

Skills
Sales Operations, Team Leadership, Customer Service, CRM, Leadership, Sales, Enterprise Software, Lead Generation, Direct Sales, Sales Process, Account Management, B2B, Solution Selling

Education
Southern New Hampshire University

Matthew Ratte Matthew Ratte Greater Boston Area Details
Matthew Ratte's Surpass, LLC Experience August 2010 - July 2013
Job Admissions Counselor at Southern New Hampshire University
Industry Marketing and Advertising
Experience
Southern New Hampshire University  September 2014 - Present
Surpass, LLC   August 2010 - July 2013
Spirit Halloween  September 2009 - November 2009
Ruby Tuesday  January 2006 - February 2009

Education
Southern New Hampshire University   2004 — 2015
Bachelor's Degree, Business Studies in Marketing

Londonderry Senior High School

Manchester Community College
Associate's Degree, Business Administration and Management, General

Kevin Nemcovich Kevin Nemcovich Greater Boston Area Details
Kevin Nemcovich's Surpass, LLC Experience January 2015 - Present
Job General Manager at Surpass, LLC
Industry Outsourcing/Offshoring
Experience
Surpass, LLC   January 2015 - Present
Surpass, LLC   May 2011 - January 2015
Newbury Fire Department   April 2005 - October 2012
The Mary Isamali Foundation   January 2009 - August 2011
Surpass, LLC   June 2010 - May 2011
Surpass, LLC   2008 - 2011
Buffalo Wild Wings  July 2009 - December 2009

Skills
Call Centers, Customer Satisfaction, Management, Sales, Workforce Management, Customer Service, Team Building, Training, Microsoft Office, Customer Experience, Account Management, Program Management, Call Center, Recruiting, Contact Centers, Team Leadership, CRM, Lead Generation, Process Improvement, BPO, Forecasting, Customer Retention, Inbound Marketing, Operations Management, Call Center Development, Outlook, Business Development, Outsourcing, Vendor Management, Analysis, Call center start-up, Productivity, Cable Broadband, Internet Services, Internet Security, IT Management

Education
Lynchburg College
Master of Business Administration (MBA), Business Administration and Management, General, Accounting

Liberty University
Bachelor of Science (B.S.), Political Science & Pre-Law

Kirk Kvistad Kirk Kvistad Greater Boston Area Details
Kirk Kvistad's Surpass, LLC Experience May 2011 - September 2011
Job Owner of Netkirk networking and pc solutions at "Self Employed"
Industry Telecommunications
Experience
"Self Employed"   August 2015 - Present
Comcast Business  May 2013 - January 2015
Comcast  September 2011 - May 2013
Surpass LLC  May 2011 - September 2011
RCN  June 2009 - March 2011
Comcast  September 2007 - January 2009
Comcast  April 2003 - September 2007
Comcast Cable  2000 - 2002
Christian Book Distributors  1998 - 2000
Gordon College  1997 - 1998

Skills
Sales Process, Call Center, Direct Sales, Sales Management, Solution Selling, Sales, Customer Experience, Sales Operations, Strategy, Program Management, Salesforce.com, Broadband, Selling, Leadership, Account Management, Customer Service, Customer Retention, Customer Satisfaction, Team Leadership, Telecommunications, Marketing, B2B, Business Development, Wireless, Cold Calling, Team Building, Call Centers, Strategic Partnerships, CRM, Lead Generation, Product Marketing, Time Management, Management, VoIP, Training, Cross-functional Team..., New Business Development, Product Management, Process Improvement, Telephony, Marketing Strategy, Vendor Management

Education
Gordon Conwell   1995 — 2000
Masters, Theology, Philosopy, Ethics, Comparative World Religions, 3.7

Gordon College   1986 — 1990
BA, Biblical Studies, Youth Work and Political Science, 2.9

Tracy Beal Tracy Beal Greater Boston Area Details
Tracy Beal's Surpass, LLC Experience November 2013 - June 2014
Job Payroll Administrator/Staff Accountant at Community Partners
Industry Accounting
Experience
Community Partners  December 2014 - Present
Surpass, LLC   November 2013 - June 2014
EBPA Benefits   February 2012 - November 2013
Long Term Care Partners  May 2011 - January 2012
Medicus Healthcare Solutions, LLC   August 2008 - June 2011

Skills
Strategic Planning, Customer Service, Recruiting, Team Building, Microsoft Office, Healthcare, Budgets, Project Management, Marketing, Contract Negotiation, Analysis, Process Improvement, Salesforce.com, Management, Employee Benefits, Accounting, Payroll, Sales, Public Speaking

Education
Green Mountain College   1988 — 1992
Bachelor of Science, Business Mgmt, Finance

Green Mountain College   1988 — 1992
Bachelor of Science (B.S.), Business Management

Ryan Smith Ryan Smith Suncook, New Hampshire Details
Ryan Smith's Surpass, LLC Experience April 2008 - March 2009
Job Data Entry Extraordinaire
Industry Executive Office
Experience
Arias Spa   January 2008 - Present
Surpass, LLC   April 2008 - March 2009
The Rug Depot   April 2006 - January 2007

Skills
Customer Service, Data Entry, Microsoft Office, Security, Databases, Marketing, Microsoft Excel, First Aid, Teamwork, Team Leadership, Microsoft Word, Outlook, Customer Satisfaction, PowerPoint, Office Administration

Education
Manchester School of Technology   1999 — 2001
General Marketing, Marketing/Marketing Management, General

Southern NH University
Fashion Merchandising, Fashion Merchandising

Ryan Giampietro Ryan Giampietro Merrimack, New Hampshire Details
Ryan Giampietro's Surpass, LLC Experience May 2007 - January 2009
Job Account Manager at PC Connection
Industry Information Technology and Services
Experience
PC Connection  July 2011 - Present
Surpass Consulting   June 2010 - December 2010
Surpass, LLC   May 2007 - January 2009

Skills
Training, Customer Satisfaction, Customer Retention, Sales, Enterprise Software, Salesforce.com, Account Management, Solution Selling, Customer Service, Channel Partners, Direct Sales

Education
Springfield College   2006 — 2010
Bachelors, Business Management

Springfield College   2006 — 2010
Bachelor of Science Degree, Business Management; Finance

Merrimack Highschool   2002 — 2006

melissa leavitt melissa leavitt Greater Boston Area Details
melissa leavitt's Surpass, LLC Experience September 2012 - August 2013
Job
Industry Accounting
Experience
Surpass, LLC   September 2012 - August 2013

Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Budgets, PowerPoint, Outlook, Accounting, Customer Service, English, Windows

Education
Plymouth State University   2011 — 2014
Bachelor\'s Degree, accounting

Southern New Hampshire University   2010 — 2011
Bachelor of Science (BS), Accounting

Vrondia Boston Vrondia Boston Houston, Texas Details
Vrondia Boston's Surpass, LLC Experience January 2003 - April 2005
Job Accounting Specialist
Industry Oil & Energy
Experience
Geospace Technologies  February 2006 - September 2014
Surpass, LLC   January 2003 - April 2005
Texaco  March 1979 - May 1997

Skills
Accounts Receivable, General Ledger, Invoicing, Payroll, Cash Flow, Accounting, Auditing, Accounts Payable, Financial Reporting

Education
Texas Southern University   1979 — 1981
Business Administration and Management, General, 4.0

Gary-Martin Watts Gary-Martin Watts Lynchburg, Virginia Details
Gary-Martin Watts's Surpass, LLC Experience February 2014 - Present
Job Call Center Associate at Surpass, LLC
Industry Nonprofit Organization Management
Experience
Surpass, LLC   February 2014 - Present
TrueLife.org   2012 - 2012
Custom Computing Inc.   June 2007 - August 2008

Skills
Language Teaching, Technical Support, Call Centers, Microsoft Office 2007, Windows 7, Time Management, Networking, Customer Experience, Software Documentation, Proofreading

Education
Liberty University   2005 — 2015
Bachelor's degree, Business Administration and Management, General and English/Linguistics

Alex Greiner Alex Greiner Goffstown, New Hampshire Details
Alex Greiner's Surpass, LLC Experience October 2010 - May 2012
Job Free Lance Entrepreneur
Industry Marketing and Advertising
Experience
Milly's Tavern   September 2014 - Present
Ebay Sales  August 2012 - Present
Mechanic  August 2006 - Present
Alexander Greiner   August 1990 - Present
True Value Company  May 2012 - August 2014
Surpass, LLC   October 2010 - May 2012
Wal-Mart RDC   June 2009 - October 2010
Hudson News  May 2008 - August 2008
Best Buy  September 2006 - January 2007

Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Telemarketing, Manual Labor, Automotive, Ebay Sales, Communication

Education
Franklin Pierce University   2008 — 2015
Bachelor's degree, Marketing, Senior

Manchester West   2005 — 2008
High School, General Studies, 3.7

Trinity High School   2004 — 2005
High School, General Studies, 3.7