Experience
Susquehanna Bancshares, Inc.   January 2007 - September 2014
Susquehanna Bancshares, Inc.   January 2001 - January 2007
SunGard  1995 - 2001
CA  April 1993 - April 1995
Pansophic Systems  May 1990 - April 1993
CoreStates Financial Corporation  1982 - 1990
Corestates  1977 - 1990

Skills
Enterprise Risk..., IT Audit, Risk Management, Financial Risk, Sarbanes-Oxley Act, Banking, Vendor Management, Governance, Security, Auditing, SDLC, Business Continuity, Business Analysis, Disaster Recovery, Process Improvement, Program Management, Business Continuity..., Risk Assessment, Internal Audit, SharePoint, ITIL, Due Diligence, Software, Access Lists, Camtasia, Citrix Metaframe

Education
Penn State University   1973 — 1975
GNAS, Communication

ECPI (Electronic Computer Programming Institute, Sacramento, CA   1970 — 1971
Certificate of outstanding performance, Computer Programming, Specific Applications

Nether Providence HS   1963 — 1964
Diploma, College Prep

Experience
Susquehanna Bancshares Inc  October 2012 - Present
Sandy Spring Bank  October 2003 - February 2012
Sandy Spring Bank  2003 - 2007
F&M Bank / Mercantile Bank & Trust   July 2002 - October 2003
Allfirst Bank  April 2001 - July 2002
FCNB Bank / BB&T Bank   April 1985 - April 2001

Skills
Facilities Management, Customer Service, Team Building, Banking, Customer Relations, Commercial Banking, Loans, Budgets, Small Business Lending, Sales Management, Commercial Lending, Consumer Lending, Management, Marketing, Mortgage Lending, Retail Banking, Credit, Leadership, Loan Origination, Finance, Strategic Planning, Mortgage Banking

Education
Frederick Community College   2012 — 2014
CPA Certification, Accounting and Finance

Advanced School of Bank Management   2006 — 2006
Diploma, Executive Bank Management

Wheeling Jesuit University   1997 — 1998
BA, Organizational Leadership & Developement

Maryland Banking School   1992 — 1994
Diploma, Business Banking and Management

Experience
Wenger Feeds  September 2015 - Present
Parsons Brinckerhoff  August 2013 - August 2015
EZSolution  September 2012 - August 2013
Susquehanna Bancshares Inc.  September 2011 - September 2012
Apple  August 2010 - July 2012
JFC Staffing Companies  May 2011 - August 2011

Skills
Customer Service, Sourcing, Data Entry, Outlook, Access, Sales, Microsoft Office, Training, Office Management, Computer Hardware, Computer Software..., Computer Maintenance, Networking, Internet Troubleshooting, Software Installation, Citrix, Active Directory, Printers, OS X, iPhone Support, iPod, Windows 7, iPhone, iOS, iPad, Mac OS, Macintosh hardware, Windows, Technical Support, Troubleshooting, Microsoft Exchange, Help Desk Support, Windows XP, Laptops, Desktop Computers, Computer Repair, iWork, Remote Desktop, Hardware Support, Mobile Devices, Hardware Installation, Operating Systems, Windows XP Pro, Mac, Hardware

Education
Pennsylvania College of Technology   2007 — 2010
Associate's degree, Computer Networking

Experience
Penflex Corporation   January 2014 - Present
WWII Federation & WWII Historical Association   2008 - Present
Cocciardi and Associates, Inc.   March 2008 - September 2008
Annville Cleona School District  2006 - 2008
Susquehanna Bancshares, Inc.   2004 - 2006
MBNA America  1994 - 2004

Skills
Administrative..., Data Entry, Event Planning, Event Management, Microsoft Office, Coordinating Events, Events Coordination, Human Resources, Secretarial Skills, 10 Key, Shipping, Shipping & Receiving, International &..., International Shipping, Administrative...

Education
ITT Technical Institute-Harrisburg   2009 — 2011
Some Coursework Completed, Criminalistics and Criminal Science

University of Delaware   1999 — 2001
General Studies

Experience
The PFM Group  March 2015 - Present
Susquehanna Bancshares, Inc.   October 2014 - March 2015
ELANCO School District  2012 - 2014

Education
Eastern University   2005 — 2009
Bachelor's Degree, Mathematics

Experience
Susquehanna Bancshares, Inc.   October 2013 - Present
Margin Advisors, Inc.   February 2012 - September 2013
Graystone Tower Bank  January 2011 - February 2012
Graystone Tower Bank  May 2007 - December 2010
ParenteBeard LLC, formerly Parente Randolph, LLC   September 2005 - May 2007

Skills
Certified Public..., Certified Management..., Strategic Planning, Financial Forecasting, Asset Management, Interest Rate Risk..., Mergers, CPA, Asset Managment, Financial Modeling, Banking, CMA, Mergers & Acquisitions, Due Diligence, Commercial Lending, Financial Risk, Strategic Financial..., Commercial Banking, Investments, Succession Planning, Operational Risk..., CEO Succession, Finance, Leadership, Customer Relations, Risk Management, Enterprise Risk..., Financial Planning, CEO/CFO Certification, Financial Analysis

Education
Shippensburg University of Pennsylvania   1982 — 1983
Masters, MBA

Messiah College   1977 — 1980
B.S., Accounting

Experience
Susquehanna Bancshares, Inc.   April 2013 - Present
Cutting Edge Media  August 2011 - November 2012
Mid-Atlantic Corporate FCU  January 2006 - November 2010
Mid-Atlantic Corporate FCU  2003 - 2006
Mid-Atlantic Corporate FCU  2000 - 2003
Mid-Atlantic Corporate FCU  1995 - 1999

Skills
Operations Management, Banking, Online Banking, Vendor Management, Financial Services, Payments, OFAC, Credit Unions, Risk Management, Management, Bank Secrecy Act, Analysis, AML, Policy Review, Operations Training, Contract Management, Electronic Funds..., Anti Money Laundering, Affiliate Marketing..., Credit, Retail Banking, Executive Management, Customer Service, Leadership, Internet Banking

Education
Western Governors University   2011 — 2013
MBA, Management & Strategy

Ithaca College   1989 — 1993
BS, Psychology & Business

Experience
Griffin & Howe, Inc   December 2011 - January 2012
Harvest Restaurant Group  December 2010 - November 2011
American Express  December 2010 - September 2011
Susquehanna Bancshares, Inc  August 2008 - September 2010
Citizen's Bank Park   August 2008 - September 2010
Mid-Waiter   August 2002 - September 2008
Independent Press Newspaper   July 2006 - January 2007
Lemon Lounge   August 2000 - August 2002

Education
Fairleigh Dickinson University
Bachelor of Arts (B.A, Communications

Fairliegh Dickinson University
Bachelor of Arts (B.A, Communications

Experience
Susquehanna Bancshares, Inc.   2012 - Present
August Associates and Athas Consultants   2002 - 2012
Immediate - Media Marketing   2000 - 2002
Valassis / Advo Inc.   1992 - 2000

Skills
Interviews, Management, Executive Search, Applicant Tracking..., Leadership, Recruiting, Sales, Sourcing, Management Consulting, Vendor Management, Strategic Planning, Strategic Sourcing, Operational Excellence, Business Development, Account Management, Career Development..., Talent Acquisition &..., Sales Operations, Salary Administration, Corporate Recruiting, Ethical Decision Making, Social Media Recruiting, Exceptional..., Database Marketing, Retail Strategy, Budgeting and..., Diversity Program...

Education
Framingham State University
Bachelor's Degree, Secondary Education - Concentration in Journalism and Mass Communications

Experience
Susquehanna Bancshares, Inc  November 2000 - Present
Brink’s  1993 - 2000
PA National Guard  1991 - 1996
101st Airborne Division - US Army  1989 - 1991

Skills
Banking, Customer Service, Risk Management, Management, Change Management, Microsoft Office, Project Management, Retail Banking, Microsoft Excel, Business Analysis, Branch Banking, Deposits, Strategy, Forecasting, Relationship Management, Business Development, Sales, Credit, Team Building

Education
Harrisburg Area Community College   1991 — 1993
Associate's Degree, Associates of Arts in Education and Teaching

Experience
Susquehanna Bank  January 2014 - Present
Susquehanna Bancshares, Inc.   March 2010 - January 2014
Susquehanna Bancshares, Inc.   August 2005 - March 2010
Bosch Security Systems, Inc.   2002 - 2005
Philips Electronics  1999 - 2002
Armstrong World Industries  1996 - 1999
DLD Advertising   1993 - 1996

Skills
Creative Direction, Web Design, User Interface Design, Branding & Identity, Typography, Photography, Illustration, Usability, Adobe Creative Suite, Photoshop, Graphic Design, Advertising, Dreamweaver, InDesign, Illustrator, Corporate Identity, Marketing Communications, Direct Mail, Graphics, Art Direction, Email Marketing, WordPress, Vector Illustration

Education
Pennsylvania College of Art and Design   1991 — 1993
Communication Arts

Maryland Institute College of Art   1990 — 1991
Communication Arts

Experience
Susquehanna Bancshares, Inc.   December 2012 - Present
Susquehanna Bancshares, Inc.   February 2012 - December 2012
Susquehanna Bancshares, Inc.   2006 - February 2012
Elizabethtown College  2001 - 2010
Susquehanna Bancshares, Inc.   2005 - 2006
D&E Communications, Inc.   2000 - 2005
Lancaster Newspapers  1991 - 2000
Science Press   1990 - 1991

Skills
Writing, Editing, Media Relations, Social Media, Business Communications, Employee Communications, College Teaching, Investor Communications, Internal Communications, Journalism, Corporate Communications, Team Building, Leadership, Public Relations, Press Releases, Community Development, Strategic Communications, Copywriting, Copy Editing, Creative Writing, Social Media Marketing, Speech Writing, Blogging, Advertising, Crisis Communications, Social Networking, Publicity, Executive..., Facebook, Storytelling

Education
Lebanon Valley College
Bachelor of Arts (B.A.), English, communications concentration

Experience
Lancaster Theological Seminary  2012 - Present
YWCA Lancaster   June 2006 - Present
Susquehanna Bancshares, Inc.   February 2008 - March 2012
Sterling Financial  February 2007 - January 2008
Hospice of Lancaster County  July 2001 - February 2007
Self-employed  September 1999 - February 2007
Arch Street Center   1996 - 2006
Lancaster General  July 1997 - July 2001
American Red Cross  1996 - 1998

Skills
Event Planning, Fundraising, Event Management, Public Relations, Non-profits, Marketing Communications, Annual Giving, Leadership, Nonprofits, Newsletters, Public Speaking, Copywriting, Social Media, Grant Writing, Community Development, Press Releases, Marketing, Advertising, Budgets, Community Outreach, Editing, Creative Direction, Grants, Graphic Design, Management, Market Research, Marketing Strategy, Non-profit..., Philanthropy, Planned Giving, Program Development, Research, Strategic Planning, Volunteer Management

Education
Elizabethtown College   1992 — 1996
BA, Communications and English, minor in Psychology

Northwestern High School   1988 — 1992
Diploma, College Prep

Experience
Susquehanna Bancshares, Inc.   September 2012 - Present
Susquehanna Bancshares, Inc.   October 2011 - September 2012
Susquehanna Bancshares, Inc.   July 2001 - October 2011
DLD Advertising   August 1999 - July 2001
The Lancaster Chamber of Commerce & Industry  March 1997 - August 1999
B&G Marketing   March 1996 - March 1997
American Red Cross, Lancaster County Chapter   August 1994 - March 1996
National Multiple Sclerosis Society, Central Pennsylvania Chapter   August 1993 - August 1994

Skills
Corporate Communications, Leadership, Marketing, Public Relations, Marketing Communications, Media Relations, Integrated Marketing, Strategic Communications, Social Media Marketing, Online Marketing, Press Releases, Retail Banking, Media Planning, Social Media, Customer Service, Banking, Advertising, Management, Direct Marketing, Strategic Planning, Marketing Management, Brand Development, Brand Management, Creative Strategy, Team Leadership, Cross Functional Team..., Change Management, Marketing Strategy, Internal Communications, Internal & External..., Strategy

Education
Elizabethtown College   1989 — 1993
Bachelor's degree, Major: Communications, Minor: Business Administration

ABA School of Bank Marketing and Management   2013 — 2014
Honors Graduate, Recipient of the James H. Donnelly Award of Excellence

ABA Institute of Certified Bankers   2014 — 2014
Certified Financial Marketing Professional (CFMP)

Experience
Shore Bancshares, Inc.   September 2011 - Present
Sperry Van Ness – Miller Commercial Real Estate  April 2015 - Present
Eglseder Retirement Services   May 2010 - August 2011
Susquehanna Bancshares Inc.  March 2000 - March 2010
Fulton Financial Corporation  March 1990 - March 2000

Skills
Marketing Communications, Banking, Event Planning, PowerPoint, Budgets, Strategic Planning, Product Management, Microsoft Word, Microsoft Office, Leadership Development, Call Center, Leadership, Team Building, Public Speaking, Workforce Management, Social Media, Marketing, Call Centers, Commercial Banking, Customer Service

Education
Elizabethtown College   2005 — 2010
Bachelor's degree, Business Administration

Lebanon Valley College   2003 — 2005
Business

Experience
Susquehanna Bancshares, Inc.   May 2014 - Present
Susquehanna Bancshares, Inc.   February 2012 - May 2014
Susquehanna Bancshares, Inc.   February 2005 - February 2012
Susquehanna Bancshares, Inc.   May 2002 - February 2005
Susquehanna Bancshares, Inc.   June 2000 - May 2002
Geneva College  August 1998 - January 1999

Skills
HRIS, SharePoint, Project Management, Microsoft Excel, Online Communications, Human Resources, Access, PowerPoint, Job Descriptions, Microsoft Word, Performance Management, Applicant Tracking..., Compensation Structure..., Talent Management, Business Strategy, Training, Process Improvement, Team Leadership, Analysis, Microsoft Office, Management, Team Building, Recruiting, Leadership, Talent Acquisition, Budgets

Education
Geneva College   1998 — 2002
BSBA, Management

Experience
The Hershey Company  September 2013 - Present
Harsco Corporation  September 2008 - September 2013
Susquehanna Bancshares, Inc.   April 2007 - September 2008
IBM  May 2001 - April 2007
Winston & Strawn LLP  September 1999 - April 2001
Honorable Marvin A. Holland   August 1997 - August 1999
U.S. Army Reserves   March 1988 - May 1994

Skills
Global Sourcing, Contract Negotiation, Process Improvement, Procurement, Due Diligence, Purchasing, Restructuring, Risk Assessment, Employment Law, Supply Chain, Litigation, Labor Relations, Team Building, Strategic Sourcing, Manufacturing, Negotiation, Mergers & Acquisitions, Change Management

Education
Brooklyn Law School   1993 — 1997
Doctor of Law (J.D.), Law

University of Pittsburgh
Bachelor of Science, Economics

Experience
Susquehanna Bancshares, Inc.   August 2006 - Present
Citizens Bank  May 1998 - August 2006
Jackson Hewitt  December 2003 - May 2005

Skills
Large Group Facilitation, Instructor-led Training, Training, Cross-team Collaboration, Social Collaboration, Teamwork, Instructional Design, Webinar Development, Webinar Management, Staff Development, Team Leadership, Supervisory Skills, Microsoft Office, Written Communication

Education
HACC, Central Pennsylvania's Community College   1997 — 1999
Associate's degree, Business Management, Highest Honors

Experience
Apex IT Group  October 2014 - Present
Association Headquarters, Inc.   October 2010 - October 2014
Susquehanna Bancshares, Inc.   July 2008 - October 2010

Skills
Brand Developement, Social Media Marketing, Sales, Mobile Marketing, Email Marketing, Non-profit Industries, Data Analysis, Email Newsletter Design, Brand Development, Marketing, Public Relations, Newsletters, Advertising, Marketing Strategy, New Business Development, Account Management, Market Research, Trade Shows

Education
University of Pittsburgh   2006 — 2008
BA, Communications

Susquehanna University   2004 — 2006
Marketing

Experience
Administrative Office of Pennsylvania Courts  January 2015 - Present
Susquehanna Bancshares Inc.  April 2012 - January 2015
Susquehanna Bancshares Inc  August 2010 - April 2012
Office Max  May 2007 - July 2010
Net-Aid   May 2009 - July 2009

Skills
Networking, Active Directory, SCCM, Servers, VMware, Windows 7, SCORCH, SCOM, ADFS, Group Policy, Certificate Authority, Windows Server, Software Installation, vSphere, Network Administration, Powershell, VBScript, DNS, Server 2008, Server 2008 R2, Server 2003, HTML, SCSM, Server 2012, Computer Hardware, Windows XP Pro, Windows Vista, PHP, SQL, Application..., Operating Systems, Domain Controller, Hardware, Laptops, Server Administration, SSO, System Center Suite, Disaster Recovery, Windows XP

Education
Pennsylvania College of Technology   2006 — 2010
Bachelor of Science, Information Technology; Network Specialist

Pennsylvania College of Technology   2006 — 2010
Applied Associates of Science, Information Technology: Web & Applications

Experience
Garman Builders Inc.   March 2015 - Present
Susquehanna Bancshares, Inc.   August 2014 - March 2015
Snyder's-Lance, Inc.   April 2013 - August 2014
Snyder's-Lance, Inc.   October 2011 - April 2013
Rager, Lehman & Houck, P.C.   May 2006 - October 2011
Pfizer  July 2005 - September 2005
PennDOT (Pennsylvania department of Transportation)   May 2004 - August 2004

Skills
Financial Analysis, Accounting, Forecasting, Budgets, Financial Reporting, Finance, Analysis, Auditing, Leadership, General Ledger, CPA, Financial Statements, Internal Controls, Microsoft Excel

Education
Shippensburg University of Pennsylvania   2012 — 2014
Master of Business Administration (MBA), 3.7/4.0 GPA

Shippensburg University of Pennsylvania   2003 — 2007
BSBA, Accounting, 3.6/4.0 GPA

Warwick High School   2000 — 2003

Experience
Stansberry Research  February 2015 - Present
Susquehanna Bancshares, Inc.   December 2013 - February 2015
PricewaterhouseCoopers LLP  September 2011 - December 2013
PricewaterhouseCoopers LLP  January 2011 - February 2011
PricewaterhouseCoopers LLP  June 2010 - August 2010
Robert H. Smith School of Business, University of Maryland   September 2009 - May 2010

Skills
Financial Reporting, Internal Controls, Financial Accounting, Financial Analysis, Corporate Finance, US GAAP, Valuation, Financial Risk, Internal Audit, External Audit, GAAS, SEC filings, FASB, SEC Filings

Education
University of Maryland - Robert H. Smith School of Business   2010 — 2011
Bachelor of Science (BS), Accounting and Business/Management

University of Maryland - Robert H. Smith School of Business   2006 — 2010
Bachelor of Science (BS), Finance and Business/Management

Experience
Susquehanna, a division of BB&T   August 2015 - Present
Susquehanna Bancshares, Inc.   November 2013 - Present
Whiteford, Taylor & Preston   1998 - October 2013
Whiteford Taylor & Preston  1994 - 1997
Muldoon Murphy & Faucette   1992 - 1994
US Securities and Exchange Commission  1988 - 1992

Skills
Corporate Law, Corporate Governance, Securities, Private Placements, Mergers, Securities Law, Venture Capital, Private Equity, Due Diligence, Business Transactions, Securities Regulation, Mergers & Acquisitions, Licensing, Intellectual Property, Bankruptcy, Joint Ventures

Education
Georgetown University Law Center   1989 — 1991
LL.M., Securities and Financial Regulation

University of Akron School of Law   1984 — 1987
J.D., Law

Miami University   1981 — 1983
B.S., Business Administration/Finance

Experience
Susquehanna Bancshares, Inc.   May 2002 - Present
Bank of Hanover   1999 - 2001
The York Bank & Trust Company   1983 - 1999

Education
Shippensburg University of Pennsylvania   1980 — 1982

East Stroudsburg University of Pennsylvania   1978 — 1980
transferred, management

Experience
Iron Workers Bank   January 2012 - Present
Susquehanna Bancshares, Inc.   October 2011 - December 2011
Abington Bank  July 2004 - September 2011
Deloitte & Touche LLP  November 1999 - July 2004
Cendant Mortgage  July 1998 - November 1999

Skills
SEC filings, Banking, Financial Analysis, GAAP, Sarbanes-Oxley Act, Internal Controls, Financial Reporting, Risk Management, Finance, Accounting, Budgets, Cash Management, Auditing, Financial Institutions, Treasury Management

Education
The Ohio State University   1993 — 1998
BSBA, Accounting & Finance

Beachwood High School   1989 — 1993

Experience
M & T Bank Corporation   December 2013 - Present
Susquehanna Bancshares  April 2012 - November 2013
Susquehanna Bancshares, Inc.   September 2008 - April 2012
Fulton Financial Corporation  March 2005 - September 2008
MBNA America  1995 - 2005
MBNA  1995 - 2005
MBNA America Bank  1995 - 2005

Skills
Loans, Forecasting, Treasury, Budgets, Treasury Management, Asset Management, Management, ALM, Interest Rate Risk..., Liquidity, Stress Testing, Finance, Liquidity Risk, Liquidity Management, Banking, Financial Analysis, Risk Management, Portfolio Management, Financial Risk, Financial Services, Credit Risk, Credit, Financial Modeling

Education
University of Delaware   1993 — 1995
Master of Business Administration (MBA), Finance and Financial Management Services

University of Delaware - Lerner College of Business and Economics   1993 — 1995
MBA, Finance

Experience
AmerisourceBergen  August 2011 - Present
Fortune 50 Retailer   January 2009 - August 2011
Susquehanna Bancshares Inc.  January 2004 - January 2009

Skills
Vulnerability Assessment, PCI DSS, ISO 27002, HIPAA, Intrusion Detection, SIM, Information Security..., Endpoint Security, EFS, Security Awareness, Log Management, Host Intrusion..., Cisco IPS, IPS, Risk Assessment, Information Security, Penetration Testing, CISSP, Vulnerability Management, CISM, Incident Management, Vulnerability Scanning, Information Technology, Disaster Recovery, Network Security, Security, Information Security..., ISO 17799, Computer Security, Computer Forensics

Education
California University of Pennsylvania   1991 — 1995

Ringgold

Experience
Susquehanna Bank  September 2005 - Present
Susquehanna Bancshares Inc.  October 2002 - September 2005

Skills
Disaster Recovery, Customer Service, Team Building, Vendor Management, Banking, Active Directory, Network Security, Process Improvement, System Administration, Business Analysis, Troubleshooting, Project Management, Management, VMware vSphere, VMware ESX, Axys, Moxy, WiredContact, QuickBooks, Microsoft SQL Server, Microsoft Office, SCCM, Symantec Endpoint..., Relius Administration, Citrix XenApp, Citrix XenDesktop, FactSet, Microsoft Servers, Microsoft Server Support, HP Server Hardware, HP Printers, Laptops, Wyse, Cisco Technologies, Wealth Management..., Sales

Education
Saint Leo University   2001 — 2006
Bachelor of Science (B.S.), Computer and Information Sciences, General

SUN Area Technical Institute   2000 — 2001
Electronics Technology Certificate, Electronic Circuits, Cisco Networking, CompTIA A+

Experience
Jack Henry & Associates  April 2015 - Present
Susquehanna Bancshares, Inc.   February 2013 - March 2015
Susquehanna Bancshares, Inc.   August 2010 - February 2013
Susquehanna Bancshares, Inc.   December 2008 - August 2010
Susquehanna Bancshares, Inc.   September 2000 - December 2008

Skills
C#, SQL Server, VB.NET, ASP.NET, Visual Basic, SQL, Microsoft SQL Server, Software Engineering, Business Analysis, Active Directory, HTML, Software Documentation, Business Intelligence, Process Improvement, Troubleshooting, Requirements Analysis, Customer Satisfaction, Software Development, Software Project..., Customer Service, Leadership

Education
University of Phoenix   2003 — 2007
BS, Information Technology

Penn State University   1996 — 1997
Computer Science

Experience
Fulton Financial Corporation  March 2007 - Present
Susquehanna Bancshares Inc  April 1996 - March 2007
Susquehanna Bancshares Inc  March 2002 - June 2005

Education
Elizabethtown College   2009 — 2010
Business Administration

Experience
Susquehanna Bancshares, Inc  May 2002 - Present
Fulton Financial Corporation  February 1989 - April 2002

Skills
Human Resources, Performance Management, Succession Planning, Onboarding, Banking, HRIS, Leadership, Management, Employee Relations, Talent Acquisition, Talent Management, Employee Engagement, Organizational..., HR Policies, Risk Management, Personnel Management, Coaching, Leadership Development, Change Management, Workforce Planning, Recruiting, Team Building, Strategic Planning, Commercial Banking, Mergers, Employee Benefits, Retail Banking, Due Diligence, Department Budgeting, Customer Service, Business Strategy, Event Management, Process Improvement, Continuous Improvement, Team Leadership, Negotiation, Outlook, Project Management, Auditing, Editorial, Vendor Management

Education
Shippensburg University of Pennsylvania
Bachelor of Science, Labor Relations

University of Wisconsin-Madison
Graduate School of Banking - Human Resources Management School, Human Resources Management

Villanova University
Human Resources studies, Human Resources Management

Experience
Power Packs Project   May 2015 - Present
Susquehanna Bancshares, Inc.   May 2012 - Present
Self-Employed  2000 - Present
KPETS   2010 - 2014
Lancaster General Health  November 2008 - May 2012
Schreiber Pediatric Rehab Center  2001 - 2008

Skills
Nonprofits, Event Planning, Public Speaking, Community Outreach, Public Relations, Grant Writing, Volunteer Management, Strategic Planning, Philanthropy, Community Development, Event Management, Newsletters, Social Media, Media Relations, Leadership, Fundraising, Research, Non-profits, Team Building, Marketing Communications, Team Leadership

Education
Cabrini College   1972 — 1976
Bachelor of Arts (BA), English/Communications and History

Bishop Kenrick High School   1968 — 1972

Experience
US Army Medical Research Acquisition Activity   September 2012 - Present
US Army Medical Research & Acquisition Activity   May 2010 - September 2012
James Madison University  August 2006 - May 2010
US Army Medical Research & Acquisition Activity   May 2009 - August 2009
Susquehanna Bancshares Inc.  May 2007 - August 2008

Skills
Microsoft Office, Social Media, Event Planning, PowerPoint, Finance, Financial Analysis, Customer Service, Social Networking, Microsoft Word, Facebook

Education
Mount St. Mary's University   2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General

James Madison University   2006 — 2010
Bachelor's Degree, Finance

Experience
Susquehanna Bancshares, Inc.   June 2012 - Present

Education
Elizabethtown College
B.S., Business Administration, Cum Laude

Villanova University
Master's Certificate, Project Management

Susquehanna Bank Learning Institute for Excellence (LIFE)   2014 — 2014
Executive Leadership Program

Experience
Utilities Employees Credit Union  1999 - Present
Susquehanna Bancshares Inc.  January 1996 - May 1999
Farmers First Bank   July 1989 - January 1996

Skills
Internal Audit, Auditing, Internal Controls, Financial Audits, Banking

Education
Bloomsburg University of Pennsylvania   1972 — 1976
B.S., Accounting

Experience
Lancaster Bead Company   June 2007 - January 2012
Susquehanna Bancshares Inc.  2012 - 2012
AACA Antique Auto Museum of Hershey   September 2011 - December 2011
Fashion Bug  June 2010 - August 2011
Archer and Archer, P.C.   September 2009 - June 2010

Skills
Customer Service, Prior Authorization, Health Insurance, Microsoft Office, Attention To Detail, Communication Written, Excel, PowerPoint, Outlook, Word, Time Management, Data Entry, Teamwork, Facebook, Administration, Research, Customer Satisfaction, Creative Problem Solving, Planning, Employee Relations, Medical Records

Education
Messiah College   2008 — 2011
BS, Business Administration

Manheim Central High School

Experience
Mountain West Bank  October 2005 - Present
Essex Credit   September 2002 - June 2005
Susquehanna Bancshares, Inc  August 1998 - May 2002
Unitas Bank   June 1996 - August 1998
Wells Fargo  July 1983 - December 1995

Skills
Credit, Loans, Leadership, Cash Management, Team Building, Credit Analysis, Loan Origination, Banking, Underwriting, Consumer Lending, Refinance, Lines Of Credit, Portfolio Management, Finance, Cross Selling, Credit Cards, Home Equity Loans, Merchant Services, Home Equity Lines of..., Coaching, Customer Service, Management, Financial Analysis, Risk Management

Education
Pennsylvania College of Technology

Pennsylvania College of Technology

Experience
Susquehanna Bancshares Inc  August 2006 - Present
Blue Ball National Bank  June 1996 - August 2005
Mellon Bank  October 1995 - June 1996

Skills
Banking, Branch Banking, Commercial Banking, Credit, Portfolio Management, Small Business Lending, Commercial Lending, Credit Analysis, Underwriting, Risk Management, Credit Risk, Retail Banking, Cross Selling, Financial Analysis, Loans, Loan Origination, Cash Management, Finance, Consumer Lending, Financial Risk, Lines Of Credit, Mortgage Lending

Education
St. Joseph's University   1980 — 1985
Master of Business Administration (M.B.A.), Finance, General

University of Delaware   1968 — 1972
Bachelor of Arts (BA), Mathematics

Experience
Susquehanna Bancshares, Inc.   May 2000 - March 2014

Skills
Corporate Law, Loans, Banking, Protection, Risk Management, AML, Financial Risk, Fraud, Internet Banking, Credit, Credit Analysis, Retail Banking, Commercial Banking, Consumer Lending, Credit Risk

Education
Millersville University of Pennsylvania   1986 — 1989
Bachelor of Business Administration (BBA), Business Administration and Management, General

Mansfield University of Pennsylvania   1984 — 1985
Criminal Justice/Law Enforcement Administration

Experience
Susquehanna Bancshares, Inc.   January 1988 - August 2013

Skills
Financial Reporting, Accounting, Financial Accounting, Financial Analysis, Account Reconciliation, General Ledger, Variance Analysis, Management Accounting, US GAAP, Financial Statements, Finance, Accounts Receivable, Journal Entries, Accounts Payable, Fixed Assets, Accruals, Hyperion Enterprise

Education
Elizabethtown College   1981 — 1985
Business Administration, Accounting

Experience
Susquehanna Bancshares, Inc  July 2005 - Present

Skills
Operations Management, Leadership, Customer Service, Process Improvement, Project Management

Education
Eastern University   2004 — 2005
Master of Business Administration (M.B.A.), Business Administration and Management, General, With Distinction