Experience
Elutions  May 2012 - Present
University of South Florida  December 2011 - April 2012
Sutherland Global Services   June 2010 - June 2011

Skills
Sun Certified Java..., MS Office Suite, PSCAD, Labview, Microsoft Office, J2EE Web Services, Pspice, Photoshop, Analysis

Education
University of South Florida   2011 — 2013
Master of Science, Electrical engineering

Anna University   2006 — 2010
B.E, Electrical engineering

Experience
Evolve Digital Media   May 2013 - Present
H&R Block  December 2012 - April 2013
iBridge, LLC  2011 - January 2013
Leapforce  February 2010 - December 2010
Demand Studios  June 2009 - January 2010
Sutherland Global Services   November 2008 - March 2009

Skills
Technical Documentation, Software Documentation, Technical Writing, Computer Hardware, CSS, HTML, Wordpress, Windows, JavaScript, Microsoft Office

Education
Austin Peay State University   2010 — 2014
Bachelors of Science, Computer and Information Sciences

Experience
Aditi Staffing  August 2014 - Present
Sun Technologies  June 2010 - August 2014
Global Technical Talent  2008 - 2010
Sutherland Global Services   2007 - 2008
KG Information Systems   2005 - 2007
Accenture India  2004 - 2005

Skills
Staff Augmentation, Technical Recruiting, Contract Recruitment, Benefits Negotiation, Internet Recruiting, Screening, Screening Resumes, Vendor Management, Staffing Services, Sourcing, IT Recruitment, Talent Acquisition, Applicant Tracking..., Account Management, Cold Calling, Information Technology, Recruiting, Resume, Management, Temporary Placement, Permanent Placement, Executive Search, Training, College Recruiting, Interviews, Recruitments, RPO, Hiring, Employee Referral..., Boolean Searching, Onboarding, Resource Management, Temporary Staffing, E-recruitment, Talent Management

Education
Bharathiar University
BBM

Bishop Ambrose College

Experience
VDartInc  February 2012 - Present
VDartInc  March 2011 - January 2012
VDartInc  August 2010 - March 2011
E-Business International Inc  March 2010 - August 2010
Opel I Soft   December 2008 - February 2010
Sutherland Global Services   February 2007 - August 2008

Skills
Talent Acquisition, Recruiting, Vendor Management, Benefits Negotiation, CRM, Screening, Technical Recruiting, Internet Recruiting, IT Recruitment, Management, Interviews, Screening Resumes, Contract Recruitment, Permanent Placement, Staffing Services, Staff Augmentation, Training, Leadership, Account Management, BPO, Team Building, Temporary Placement, Executive Search, Sales, Applicant Tracking..., Information Technology, Recruitments, Sourcing, Talent Management, SDLC, Resource Management, Team Management, Consulting, Networking, Temporary Staffing, Onboarding

Education
Bharathidasan University   2003 — 2005
Masters, Computer Application

Bharathidasan University   2000 — 2003
Bachelors, Computer Application

E.R. High School   1995 — 1996
12, Biology

Boys higher secondary school   1990 — 1993
PUC, Science

Experience
Sutherland Global Services   April 2011 - Present
Rochester Cajun Zydeco Network   September 2002 - Present
Mankind Project - Upstate New York Center   2011 - 2012
Sutherland Global Services   December 2005 - March 2011
Hilltop Technologies, LLC  January 2004 - December 2005
Sutherland Global Services   January 2001 - December 2003
Public Schools in Rochester NY Area   September 1986 - August 2000
Citizen Action of New York  September 1987 - May 1988
Stroock & Stroock & Lavan LLP   January 1983 - June 1984

Skills
Call Center, Outsourcing, BPO, Account Management, New Business Development, Business Development, CRM, Telecommunications, Sales, Call Centers, Sales Operations, Enterprise Software, Leadership, Lead Generation, B2B, Direct Sales, Financial Risk, Sales Process, Cloud Computing, Business Strategy, Access, Networking, Integrated Marketing, Strategic Planning

Education
Teachers College of Columbia University   1984 — 1985
MA, Social Studies Education

Bard College   1978 — 1982
BA, Anthropology

Penfield High School

Experience
Sutherland Global Services   July 2014 - Present
AGLA is now part of the AIG Family!  March 2014 - July 2014
Winn Dixie  May 2005 - August 2011

Education
University of South Alabama   2007 — 2012
Bachelor of Science Business Administration, Accounting and Finance

Bishop State Community College   2004 — 2006
General Studies

Experience
Tata Consultancy Services  April 2011 - Present
Sutherland Global Services   April 2010 - March 2011
Freelancer  June 2009 - March 2010
e4e Business Solutions  June 2008 - May 2009
Sutherland Global Services   August 2006 - April 2008

Skills
Troubleshooting, Technical Support, Process Improvement, Training, IT Service Management, ITIL, Computer Security, Data Center, Windows Server, Incident Management

Education
Anna University   2003 — 2006
BE, Electrical & Electronics

Experience
Sutherland Global Services   January 2013 - Present
Apollo Health Street  June 2011 - January 2013
Conifer Health Solutions  August 2006 - June 2011
Tenet Healthcare  August 2004 - August 2006
Cigna  May 2002 - July 2004

Skills
Six Sigma Black Belt, Project Management, Training & Development, Process Engineering, Process Improvement, Quality Management, Compliance, Performance Metrics, Metrics Analysis, Performance Management, Strategic Planning, Statistics, Healthcare, Six Sigma, Revenue Cycle, Analysis, Team Building, Leadership, Managed Care

Education
Averett University
Master of Business Administration (MBA), Finance and Financial Management Services

State University of New York at Albany
Bachelor of Science (BS), Finance and Financial Management Services

Experience
Sutherland Global Services   February 2012 - Present
T-Mobile  June 2008 - December 2011
TeleTech  February 2007 - June 2008

Skills
Call Center, Technical Support, Workforce Management, Customer Satisfaction, Coaching, Call Centers, Leadership, Contact Centers, Customer Experience, Customer Retention, Time Management, Telecommunications, Training, Vendor Management, Avaya

Education
Augusta State University   2001 — 2004

Experience
Coast Professional, Inc.   January 2015 - Present
Sutherland Global Services   February 2009 - January 2015

Skills
Coaching, Management, Customer Service, Analysis, Quality Assurance, Team Building, Team Leadership, Team Motivation, Employee Training, Microsoft Office, Process Improvement, Troubleshooting, Time Management, Quality Control, Operating Systems

Education
Ashford University   2012 — 2016
Bachelor's degree, Psychology, 3.78

Experience
Sutherland Global Services   July 2014 - Present
Walmart  October 2012 - April 2013
Mercy Plus Home Health Care   July 2011 - March 2012
Comfort Inn  October 2007 - November 2008
Subway  March 1996 - March 2007

Skills
Cashiering, Retail Sales, Loss Prevention, Store Management, Retail, Vital Signs, Activities of Daily..., Housekeeping, Home Health Agencies, Cooking, Cleaning, Typing, Microsoft Office, Web Design, Website Development, Quality Assurance, Fast Food, Elder Care, Animals, Dogs, Inventory Management, Inventory Control, Cash Register, Visual Merchandising, Merchandising, Customer Service, Microsoft Word

Education
Mott Community College   2004 — 2013
Certificate, Medical, 4.0

Baker College of Owosso   2008 — 2008
Certificate, CENA & Vet Tech, 4.0

Experience
Sutherland Global Services   November 2014 - May 2015
Asurion  September 2012 - August 2014
Eclipse Web Media  January 2012 - May 2012
Freelance / Graphic Design Services  November 2007 - November 2009
YTB Travel  November 2007 - November 2009
Broadspire: A Crawford Company  August 2006 - July 2007
The House of God Inc   June 2003 - June 2006

Skills
Office Administration, Database Administration, Customer Service, Data Entry, Inventory Accuracy, Travel Planning, Travel Management, Reservation, Graphic Design, QuickBooks, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Spreadsheets, Website Development, Typing, Reports Analysis, Filing, Problem Solving, Electronics, Computer Aided Dispatch, WordPress, Teaching, Event Planning

Education
Liberty University   2012 — 2017
Bachelor of Science (BS), Psychology, Senior

Ashworth College   2010 — 2011
Associate of Science (A.S.), Psychology

Ashworth College   2008 — 2009
Career Diploma, Graphic Design

Experience
Sutherland Global Services   October 2012 - Present
Restaurant.com  June 2008 - May 2012

Skills
Customer Acquisition, Cold Calling, Sales, Time Management, Customer Retention, Sales Operations, Sales Presentations, Online Advertising, B2B, Advertising, Business Development, Salesforce.com, Lead Generation, Customer Service, Account Management, Sales Process, Direct Sales, CRM, Customer Satisfaction, Sales Management, Coaching, Marketing, Training, Selling

Education
Binghamton University   2002 — 2006
BA, Sociology/Anthropology

Experience
RJ Reynolds  March 2010 - Present
Sutherland Global Services   February 2009 - February 2010
Dextrys  2007 - 2009

Skills
Account Management, Management, Marketing Strategy, Market Research, Sales, Cross-functional Team..., Team leadership, Program Management, Project Management, Business Development, Leadership, Social Media

Education
Arizona State University   2003 — 2007
BS, Political Science, International Business

Experience
Wipro Technologies  February 2014 - Present
Wipro Technologies Canada  November 2012 - February 2014
Cognizant Technology Solutions  March 2009 - November 2012
Sutherland Global Services   May 2008 - March 2009

Skills
IT Service Management, Windows, .NET, Operating Systems, Windows Server, Oracle, Active Directory, Business Analysis, Business Intelligence, Change Management, IT Operations, IT Strategy, ITIL, Incident Management, Integration, Management, Process Improvement, Project Delivery, Requirements Analysis, SDLC, Service Delivery, Software Project..., Team Management, Troubleshooting, Vendor Management, Visio

Education
Anna University   2010 — 2012
Master of Science (M.Sc.), Information Technology

Robert Mat. Hr. Sec. School   1991 — 2005
Higher Secondary, Computer Science

Experience
Concentrix  August 2015 - Present
Alorica  January 2013 - August 2015
Sutherland Global Services   August 2011 - January 2013
Sutherland Global Services   May 2009 - August 2011
Kelly Services  2006 - 2008
Brambles  August 2006 - June 2007
Brambles  April 2006 - August 2006

Skills
Process Improvement, Business Analysis, Business Process..., Outsourcing, BPO, CRM, Customer Satisfaction, Business Transformation, Team Management, Program Management, Operations Management, Business Process..., Call Center, Project Management, Performance Management, Business Process, Team Leadership, SDLC, Forecasting, Service Delivery, ITIL, Requirements Analysis, Process Management, Financial Analysis, Corporate Sales..., Transition Management, Account Management, Project Planning, Telecommunications, PMO, Coaching, Sla, Testing, Contract Management, Process Engineering, Shared Services, Vendor Management, Training, Management, Six Sigma, Offshoring, Customer Experience, Workforce Management, Project Portfolio..., Business Development, Management Consulting, Team Building, PMP, Data Analysis, Change Management

Education
Villanova University   2013 — 2014
Master Certificate of Project Management, Project Management

Villanova University   2010 — 2010
Six Sigma Black Belt, Six Sigma Black Belt

Value-Train   2008 — 2008
Green Belt, Six Sigma

ITT Institute   2004 — 2006
AAS, Mutli-Media w/ Proficiency in Animation

Bob Jones University   1987 — 1992
BA, History

Experience
AstraZeneca  August 2015 - Present
Bristol-Myers Squibb  May 2014 - August 2015
Point Medical Corporation  May 2011 - May 2014
Strack & Van Til Inc   May 2010 - May 2011
Purdue University  January 2009 - May 2011
Sutherland Global Services   2008 - 2008

Skills
Lean Manufacturing, Six Sigma, Minitab, Root Cause Analysis, ISO 13485, Quality Management, CAPA, FDA, Manufacturing, Medical Devices, Iso 9000, Gage R&R, Design Control, Design of Experiments, SPC, Simulations, Gage R & R, Statistics, Quality System, Injection Molding, Process Improvement

Education
Purdue University Calumet   2009 — 2010
M.S, Technology (Industrial Engineering Technology)

Anna University   2004 — 2008
Bachelors of Engineering, Electronics and Communications Engineering

Experience
Qualfon  March 2015 - Present
Sutherland Global Services   January 2013 - June 2014
Xerox  November 2008 - January 2013
Xerox (ACS)   October 2007 - November 2008
Xerox (ACS)   August 2006 - October 2007
Xerox (ACS)   August 2005 - August 2006
Sprint  2004 - 2005
Sprint  1999 - 2003
Sprint  1999 - 2003

Skills
Invoice Processing, Customer Relations, Contract Negotiation, BPO, Operations Management, Customer Service, Outsourcing, Leadership, Project Management, CRM, Executive Management, Managed Services, Call Centers, Business Development, Strategy, Sales, Solution Selling, Training, Negotiation, Management, Vendor Management, Service Delivery, Business Analysis, Process Improvement, New Business Development, Customer Retention, Sales Management, Program Management, Team Leadership, Disaster Recovery, Telecommunications, Risk Management, Networking, Account Management, Customer Satisfaction, Offshoring

Education
The George Washington University   2001 — 2003
Masters of Project Management, Project Management

Baker University   1999 — 2001
MBA, Business

Kansas State University   1992 — 1995
Bachelor of Science, Social Science Emphasis on Economics

Experience
AT&T Global Services  December 2013 - Present
Infinity Consulting Solutions  November 2011 - November 2013
DP World  April 2011 - October 2011
Alpha Data  August 2007 - March 2011
Espore Corp   August 2006 - July 2007
CSS Corp  May 2005 - August 2006
Sutherland Global Services   July 2004 - April 2005

Skills
Cisco Technologies, Switches, Routers, Firewalls, Data Center, VPN, CCNA, CCNP, Routing, Core Switching, Enterprise Switching, LAN Switching, Wireless Networking, Network Security, Troubleshooting, Network Engineering, Routing Protocols, Network Architecture, Enterprise Networking, Disaster Recovery, BGP, OSPF, MPLS, EIGRP, WLAN, ASA, WAN, TCP/IP, Juniper, Riverbed, Fortinet, Catalyst Switches, Cisco Nexus, Bluecoat Proxies, F5 BigIP, Software Installation

Education
Bharathidasan University   2000 — 2004
B.E., Computer Science and Engineering

S.B.O.A   1998 — 2000

Experience
Dell  February 2015 - Present
Dell  April 2011 - January 2015
Dell Perot Systems  November 2009 - March 2011
Perot Systems  May 2003 - November 2009
Sutherland Global Services   June 2002 - May 2003
Brigade Corporation  March 2000 - June 2002

Skills
Service Delivery, Pre-sales, Process Engineering, Outsourcing, Customer Relations, Contract Negotiation, Portfolio Management, Offshore, Account Management, Business Process..., Call Center, Customer Service, Governance, Leadership, BPO, Business Process, Management, Project Planning, Vendor Management, Process Improvement, Business Analysis, Call Centers

Education
Thunderbird School of Global Management   2006 — 2007
Executive Certificate, International Management

Bharathidasan University   1999 — 2002
MCA, Computer Applications

Loyola College   1996 — 1999
BS, Mathematics

St.Johns

Experience
Cycloides   June 2014 - Present
Taro Pharmaceuticals  July 2013 - Present
Robert Half International  May 2013 - July 2013
Sutherland Global Services   May 2007 - July 2010
Allsec Technologies Limited  April 2006 - May 2007

Skills
Talent Acquisition, Technical Recruiting, Internet Recruiting, Agile Methodologies, Recruiting, JavaScript, Testing, Customer Service, Java, Onboarding, Contract Recruitment, Account Management, Vendor Management, Management, Business Development

Education
Bharathiar University   2004 — 2006
Master of Science (MSc), Applied Electronics, A+

Experience
red roof inn  June 2014 - Present
MCLANE TRANSPORTATION   April 2012 - Present
Microtel Inn and Suites  April 2011 - November 2011
Sutherland Global Services   February 2010 - March 2011
Microtel Inn and Suites  August 2009 - February 2010
Vector Marketing  April 2009 - August 2009
DANN OCEAN TOWING   June 2005 - November 2008

Skills
Microsoft Office, Customer Service, Teamwork, Hospitality, Windows, Typing, Retail, Telephone Skills, Internet Explorer, Call Center, Linux, Visio, VMware, Front-end, Transportation, Tourism, Team Building, Sales, Fundraising, Outlook, Microsoft Excel, Social Networking, Microsoft Word, Customer Satisfaction, Facebook, System Administration, Time Management, Call Centers, Public Relations, Access, Inventory Management, Training, Blogging, Public Speaking, Supervisory Skills, Leadership, Editing, Event Management, Research, Contract Negotiation, PowerPoint, Office Management, Team Leadership

Education
Ashford University   2014 — 2017
Bachelor's Degree, Business Information Systems

ITT TECHNICAL INSTITUTE   2008 — 2010
AOS, COMPUTER NETWORKING SYSTEMS

Young Memorial Technical College   2002 — 2002
certificate, stcw-95

DGTS Navigation School   1997 — 1997
100 Ton Master/200 Ton Mate License

Travel University International   1993 — 1993
Travel Agent/Reservationist degree

Experience
Heights Digital Services   June 2009 - Present
Digitize My Life   June 2009 - April 2010
Sutherland Global Services   February 2009 - April 2009
Top Catch, Inc   March 2004 - September 2008

Skills
Accounts Receivable, Invoicing, Troubleshooting, Technical Support, Software Installation, Customer Service, Computer Hardware, Accounting, Hardware, Computer Repair, Security, Printers, Account Management, Marketing Strategy, System Administration, Software Documentation, Disaster Recovery, Windows, Microsoft Office, Social Media, Access

Education
Borough of Manhattan Community College   2008 — 2010
Associates of Applied Science, Computer Network Technology

Experience
HCL America Inc  March 2014 - Present
HCL America Inc  June 2012 - February 2014
HCL Technologies, Infrastructure Services Division  November 2009 - June 2012
HCL Technologies (Infrastructure Services Division)   October 2007 - October 2009
HCL Technologies, Infrastructure Services Division  February 2006 - September 2007
Sutherland Global Services   February 2002 - February 2006

Skills
Transition Management, Due Diligence, IT Service Management, Operations Management, Pre-sales Technical..., Solutions Development, Service Improvement, Solution Development, Service Desk, Change Management, Global Delivery, Pre-sales, ITIL, Sla, Active Directory, Governance, Service Delivery, Data Center, Disaster Recovery, Cross-functional Team..., Management, CRM, SLA, BMC Remedy, Security, Information Technology, SharePoint, BPO, Vendor Management, IT Outsourcing, Technical Support, IT Operations, Incident Management, Microsoft Exchange, Outsourcing

Education
Anna University   1997 — 2001
Bachelor of Engineering (B.E.)

Vellammal Matriculation Higher Secondary School   1995 — 1997
HSC, Biology

Experience
Hawes Financial Group  August 2015 - Present
Sutherland Global Services   December 2013 - August 2015
365 Media  February 2013 - October 2013
Infosys BPO  July 2011 - February 2013

Skills
Data Research, Data Mining, Technical Support, customer service voice, Microsoft Excel, International Business...

Education
Bharathiar University
Bachelor of Commerce (B.Com.) with CA, Computer and Information Sciences and Support Services

Cochin University of Science and Technology
Master of Business Administration (M.B.A.)

Experience
ABC Financial Services  July 2015 - Present
UsCollective   March 2008 - Present
Sutherland Global Services   August 2014 - July 2015
Washington Homeopathic Products, Inc.   October 2004 - February 2014
Fairfax Coffee House   March 2002 - August 2004
Thornbrook Farm   December 2000 - December 2001

Skills
Technical Writing, Basic Carpentry, Sound Production, cGMP, SOP, FDA, Validation, Documentation, GMP, Process Validation, Change Control, 21 CFR Part 11, GLP, Cleaning Validation, Packaging, Validations, Sound, Manufacturing, Sop, Technical Communication, Pharmaceutical Industry, V&V, Training, Pharmaceutics, Leadership, GxP, Quality System, Regulatory Affairs, Technology Transfer, Quality Control, Quality Assurance, Regulatory Requirements, Quality Management, ISO, Calibration, Process Improvement, Laboratory, Cross-functional Team..., Management, Customer Service, Strategic Planning

Education
Arizona State University   2015 — 2018
Bachelor’s Degree, Communication, General

Jones International University   2014 — 2015
Bachelor's Degree, Business Administration and Technology Services Management

Paul Smith College   1991 — 1992
Ecology & Environmental Technology

Alexandria Bay Central School   1987 — 1991
High School Diploma

Experience
MindTree Ltd.  September 2010 - Present
Sutherland Global Services   2006 - 2010
Scicom   2005 - 2006
Hewlett Packard  2004 - 2005
RT Outsourcing Services Ltd   1999 - 2002

Skills
ITIL, IT Service Management, PMP, PMI, PMBOK, PMO, Team Management, People Management, Scheduling, MS Project, Service Management, Service Delivery, Operations Management, SLA, Incident Management, Transition Management, Service Desk, Call Center, Project Planning, Project Delivery, Mentoring, Customer Relations, Team Leadership, Customer Satisfaction, IT Operations, Team Building, Capacity Planning, Sla, Management, Data Center, Project Management, Process Management, Call Centers, Change Management, Global Delivery, Software Documentation, Telecommunications

Education
IIBMS   2013 — 2014
Master of Business Administration (MBA), Project Management, A+

K L Nagaswamy Polytechnic Collage   1995 — 1998
DECE, Electronics and Communication

Annamalai University
Bachelor of Arts (BA)

Harvey English school

Sri Prasanna Venkateshwara Matriculation Higher Secondary School

Experience
Marriott International  March 2015 - Present
SPi Global  July 2013 - August 2014
Xerox  June 2012 - July 2013
Sutherland Global Services   April 2010 - June 2012
TeleTech  February 2009 - March 2010
SPi Global  December 2003 - January 2009

Skills
Operations Management, P&L Management, Business Process..., Performance Management, Team Management, CRM, Call Centers, Leadership, BPO, Workforce Management, Management, Service Delivery, Outsourcing, Training, Recruiting, Customer Satisfaction, Sales, Telecommunications, Customer Service, Customer Experience, Customer Retention, Human Resources, Vendor Management, Budgets, Contract Negotiation, Analysis, Process Improvement, Employee Engagement, Start-ups

Education
Arkansas State University   1998 — 2002
BFA

Experience
Sutherland Global Services   March 2015 - Present
Coordinator  August 2003 - November 2013

Skills
Strategic Planning, Event Planning, Project Planning, Management, Sales, Research, Marketing, Marketing Strategy, New Business Development, Project Coordination

Education
Bellevue University   2009 — 2015
Bachelor of Applied Science (B.A.Sc.), Investigations

Bellevue University   2009 — 2015
Investigations

Experience
Sutherland Global Services   October 2013 - Present
Binghamton University Engineering Department   January 2012 - May 2013

Skills
PowerPoint, Research, Microsoft Word, Microsoft Office, Higher Education, Microsoft Excel, Facebook, Public Speaking, Teamwork, Tutoring, Critical Thinking, Data Entry, Editing, Social Media, Time Management

Education
Binghamton University   2011 — 2013
Bachelor of Arts (B.A.), English Language and Literature, General

Monroe Community College   2010 — 2011
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies

Monroe Community College   2008 — 2010
Associate of Arts (A.A.), General Studies

Experience
Sutherland Global Services   November 2014 - Present
Driva Solutions   April 2007 - Present
MAXIMUS Federal Services  April 2012 - November 2014
Self Employed  September 2011 - April 2012
Sutherland Global Services   February 2010 - September 2011
SAIC  November 2007 - February 2010
Enable Business Solutions LLC   December 2004 - February 2007
AOL  August 2003 - December 2004
Booz Allen Hamilton  March 1999 - August 2003
Sykes Enterprises  October 1998 - March 1999

Skills
Contact Center Design, Contact Center..., Management Consulting, Customer Relations, Workforce Management, Program Management, Network Design, Executive Management, Customer Service, Call Center, Call center start-up, BPO, CRM, Process Improvement, Vendor Management, Designs, Call Centers, Strategic Partnerships, Telecommunications, Leadership, Integration, Management, Customer Satisfaction, Performance Management, Proposal Writing, Change Management, Strategic Planning, Business Process..., Team Building, Entrepreneurship, Training, Business Development

Education
The Johns Hopkins University - Carey Business School   2000 — 2002
MS, Information & Telecommunications Systems

Bishop's University   1991 — 1992
BA, Urban Studies

Bishop's University   1988 — 1991
BA, Political Studies

Bishop's College School   1980 — 1986
High School Diploma

Experience
Sutherland Global Services   October 2015 - Present
Ocwen Financial Corporation  February 2014 - Present
Reverse Mortgage Solutions, Inc.   2013 - February 2014
Ocwen Financial Corporation  2012 - 2013

Skills
Mortgage Servicing, Portfolio Management, Loans, Mortgage Lending, Loss Mitigation, Asset Management, Loan Servicing, Risk Management, Analysis, Foreclosures, Litigation, Strategy

Education
National Association of Pharmaceutical Representatives   2013 — 2013
Certified National Pharmaceutical Representative, Pharmacology

Ashford University   2012 — 2013
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies

University of Phoenix   2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services

Experience
Wardley Real Estate  October 2012 - March 2013
Sutherland Global Services   June 2011 - June 2012
Clearwire  June 2010 - November 2010
Green Valley Ranch Resort and Spa   July 2006 - February 2007
Travelocity  December 2005 - July 2006
Rainbow Club Casino   July 2005 - December 2005
Executive Painting   March 2005 - September 2005
McGuire Research TPL   May 2004 - September 2004
Hyatt Regency  August 2003 - November 2003
Medco  September 2002 - February 2003

Education
Ashford University   2007 — 2012
Bachelors of Arts Degree, Communication Studies; Marketing

Area Technical Trade Center High School   1997 — 1998
Culinary Arts

Experience
Qualcomm  June 2013 - Present
Marvell Semiconductor  January 2011 - June 2013
Arizona State University  August 2008 - January 2011
Larsen & Toubro Infotech  July 2006 - July 2008
Sutherland Global Services   January 2006 - June 2006

Skills
RTL design and..., RTL design, ASIC, Validation, Formal Verification, Functional Verification, Microarchitecture, ARM, UVM, Computer Architecture, Memory Management, IEV, Verilog, Spyglass, Logic Design, VLSI, Cadence, Processors, Debugging

Education
Arizona State University   2008 — 2010
Master of Science, Electrical Engineering

Anna University   2002 — 2006
Bachelor of Engineering, Electronics and Communications Engineering

Experience
Syracuse University  December 2013 - Present
ITT Technical Institute  2012 - 2013
I.T.T. Technical Institute   2010 - 2012
Sutherland Global Services   2009 - 2010
US DoED   2008 - 2009
Berklee College of Music  2005 - 2007

Skills
Enrollment Management, Admissions, Student Retention, Student Recruitment, Higher Education..., Post-secondary Education, Service Excellence, Remote Infrastructure..., Online Communication, Linux Desktop, Remote Control, VMware Fusion, Apple Remote Desktop, Information Systems..., FERPA, College Counseling, COD Database..., Music Technology, Music Publishing, Music Consulting, Remixing, Label Management, Live Recording, Licensing, Retaining Customers, Student Recruiting, Databases, Higher Education, Troubleshooting, Information Systems, Service Quality, Student Counseling, Record Labels, Career Counseling, Campus, Resume Writing, College Recruiting, Adult Education, Staff Development, Time Management, Human Resources, Student Affairs, Student Development, Training, Academic Advising, Public Speaking

Education
ITT Technical Institute   2011 — 2012
MBA, Business Administration

Berklee College of Music   2004 — 2008
BA, Music Business

Niagara Falls HS

Experience
PermaPlate Co.  March 2013 - Present
Sutherland Global Services   March 2011 - September 2012
StarTek  December 2001 - June 2010
StarTek  October 1998 - December 2001
StarTek  January 1997 - September 1998
StarPak International, Ltd.   October 1992 - December 1996

Skills
Project Management, CRM, International Management, Supply Chain Management, Provisioning, Outsourcing, Call Center, BPO, Workforce Management, Program Management, Management, Business Process..., Leadership, Team Leadership, Quality Assurance, Call Centers, Cross-functional Team..., Customer Experience, Process Improvement, Performance Management, Training, Six Sigma, Vendor Management, Contact Centers, Account Management, Call Center Development, Executive Management, Offshoring, Business Intelligence, Inbound Marketing, Service Delivery, Telecommunications, Team Management, Start-ups, Operations Management, Contact Center..., New Business Development, Change Management, Customer Satisfaction, Sales, Strategy, B2B, P&L Management, Customer Retention, Mergers & Acquisitions, Telemarketing, Avaya, Operational Excellence, Outsourcing Management

Education
Brigham Young University   1986 — 1991
B.S., Business Management/Finance

Experience
Orion Systems Integrators, Inc.   November 2014 - Present
Mavenalpha   April 2013 - October 2014
Sutherland Global Services   December 2010 - November 2012

Skills
C, C++ Language, Java, Headhunt, Screening, Recruiting, Sourcing, Quantitative Finance, Automated Trading, Vendor Management, Portfolio Management, High Frequency Trading, Hedge Funds, Electronic Trading, Trading, Quantitative Investing, Statistical Arbitrage, Traders, VBA, Machine Learning, Low Latency, IT Recruitment, Quantitative Analytics, Screening Resumes, Trading Systems, Internet Recruiting, Benefits Negotiation, Staffing Services, Contract Recruitment, Staff Augmentation, Permanent Placement, Technical Recruiting, Unix Shell Scripting, Shell Scripting, Multithreading, Talent Acquisition, Executive Search, Temporary Placement, Data Mining, Market Data, Financial Markets, Hadoop, Applicant Tracking..., Resource Management, SDLC, Perl, Unix, Recruitments, Performance Tuning, Algorithms

Education
Anna University   2007 — 2010
Bachelor of Science (B.S), Information Technology

Experience
Stealth Mode Startup  September 2012 - Present
Stealth Mode startup  September 2012 - Present
Lexcom Systems Group Inc.   February 2011 - August 2012
NeoAccel   January 2006 - January 2011
Sutherland Global Services   March 2005 - October 2005

Skills
Competitive Analysis, Marketing Strategy, Product Management, Network Security, VPN, TCP/IP, Business Development

Education
Bangalore University   1997 — 2003
BE, Electrical and Electronics

Experience
Sutherland Global Services   July 2015 - Present
TeleTech  November 2010 - Present
City of Santa Clarita  1999 - 2007

Skills
Recruiting, Human Resources, Organizational..., Employee Relations, Performance Management, Deferred Compensation, Employee Engagement, Coaching, Taleo, Training, Customer Service, Talent Acquisition, HRIS, Workforce Planning, Onboarding, Talent Management, FMLA, Process Improvement, Benefits Administration, Job Analysis, Employment Law, Call Centers, Labor Relations, Management, Policy, HR Policies, Personnel Management, New Hire Orientations

Education
Azusa Pacific University   2003 — 2005
Master of Arts, Organizational Management

Experience
Sutherland Global Services   June 2015 - Present
Sitel  September 2014 - June 2015
Sitel  November 2005 - September 2014
DecisionOne  1999 - 2005
United States Army Reserve  September 1991 - October 1997
US Army  September 1989 - September 1991

Skills
Operations Management, Account Management, Certified Project..., BPO, Vendor Management, Workforce Management, Call Center, Call Centers, Outsourcing, Avaya, Project Management, Service Delivery, Telecommunications, Change Management, ITIL, Management, Leadership, PMP, Contact Centers, Business Process..., Offshoring, CRM, Process Improvement, Transition Management, Team Management, Sla, Customer Satisfaction

Education
Blinn College   2012 — 2016
Associate of Science (A.S.), Registered Nursing/Registered Nurse

Experience
Verafast Corp.   June 2013 - June 2014
Sutherland Global Services   February 2011 - June 2013

Skills
Customer Service, Sales Management, Call Centers, Management, Selling, Outlook, Recruiting, Account Management, Time Management, Microsoft Office, Training, Customer Satisfaction, Social Networking, Negotiation, Process Improvement, Marketing, Team Building, Project Management, Sales, Social Media Marketing, Program Management, System Administration, Strategic Planning, Troubleshooting, Coaching, Leadership, Human Resources, Employee Relations, Business Analysis, Microsoft Word, PowerPoint, New Business Development, Public Speaking, Budgets, Contract Negotiation, Software Documentation, Access, Event Planning, Social Media, Windows, Online Marketing, Advertising, Microsoft Excel, Research, Entrepreneurship, Fundraising, Online Advertising, SaaS, Marketing Strategy, Online Support

Education
Boise State University   1995 — 1997
Botany/Plant Biology

Capital University   1991 — 1993
Biology, Botany, History

Experience
Sutherland Global Services   October 2013 - Present
Sutherland Global Services   June 2010 - September 2013
Birds Eye Foods  May 1997 - June 2010
Envision Claims Management Corp/Crum & Forster Corp   June 1987 - November 1997

Skills
Accounting, Risk Management, Analysis, Management, Financial Reporting, Financial Analysis, Forecasting, Banking, Sarbanes-Oxley Act, Process Improvement, Auditing, Internal Controls, Budgets, Financial Accounting, Internal Audit, Strategic Planning, Financial Modeling, General Ledger, Accounts Receivable, Insurance, Managerial Finance, Business Process..., Account Reconciliation, Accounts Payable, Time Management

Education
Belmont Abbey College   1983 — 1987
BA, Accounting, Belmont, North Carolina

Madison Central High School   1979 — 1983
High School Diploma, Old Bridge, New Jersey

Experience
Association on Aging in New York   September 2014 - Present
Western NY Caucus, Area Agencies on Aging   2014 - Present
Monroe County Office for the Aging   September 2012 - Present
Monroe County  June 2006 - August 2012
Peak Technologies  2005 - 2006
Legal Aid Society of Rochester, Inc.   2002 - 2005
Sutherland Global Services   2000 - 2002

Skills
Public Relations, Strategic Planning, Government, Customer Service, Event Planning, Budgets, Social Media, Process Improvement, Fundraising, Public Speaking, Team Leadership, Team Building, Media Relations, Press Releases, Analysis, Community Outreach, Grant Writing, Nonprofits, Training, Management, Leadership, Program Development, Policy, Community Development, Marketing

Education
Bowling Green State University   1989 — 1994
BS Education, Sport Management - Marketing & Journalism

Experience
Intermountain Healthcare  August 2010 - Present
Tek Systems  January 2008 - September 2009
Zions Bank  January 2008 - September 2009
GlobalCynex Inc  September 2007 - December 2007
ICICI Bank  September 2005 - November 2006
Sutherland Global Services   February 2005 - May 2005

Skills
Software Quality..., Agile Methodologies

Education
Anna University   2003 — 2005
MBA, Finance

Bharathiar University   1999 — 2003
BE, Electronics and Communication Engineering

Experience
Nalco Champion, an Ecolab Company  March 2014 - Present
CRISIL (Standard & Poors Company -McGraw-Hill group)   November 2008 - December 2010
Sutherland Global Services   July 2008 - October 2008
Piramal Enterprises Ltd (Nicholas Piramal India Ltd)   May 2007 - June 2007
CEAT Ltd   June 2003 - October 2004

Skills
Financial Modeling, Valuation, Credit Risk, Business Planning, DCF, Financial Analysis, Corporate Finance, Derivatives, Business Valuation

Education
CFA Institute
Level II candidate

University of Houston, C.T. Bauer College of Business   2012 — 2013
Master of Science (MS), Finance, General, 3.96/4.00

K.J.Somaiya Institute of Management Studies & Research   2006 — 2008
Master of Business Administration (MBA), Finance

Anna University   1999 — 2003
Bachelor's degree, Rubber Technology

Experience
Cisco Systems  January 2013 - Present
Cisco Systems  January 2012 - December 2012
Broadcom  September 2011 - December 2011
Riverbed Technologies  June 2011 - August 2011
San Jose State University  January 2011 - May 2011
Sutherland Global Services   December 2009 - April 2010
VSNL Internet Services Ltd.  June 2007 - July 2007

Skills
Wireshark, RIP, OSPF, Perl, C, TCP/IP, STP, UDP, RTSP, ICMP, ARP, BGP, CCNA, EIGRP, Routers, Cisco Technologies

Education
San Jose State University   2010 — 2012
Masters In Electrical Engineering, Networking

Anna University   2005 — 2009
Bachelor of Engineering, Electronics and Communication

Jain Engineering College, Anna University   2005 — 2009
Bachelors of Engineering; M.N.M, Electronics and Communication

Experience
Sutherland Global Services   January 2013 - January 2014
Telecomp, Inc. Telefundraising   September 2012 - January 2013
CTG  2004 - 2010
Ankom Technologies Inc.   2004 - 2004
Eastman Kodak  1989 - 2002

Skills
Requirements Analysis, Software Documentation, Visio, Systems Analysis, SDLC, XML, SQL, Business Analysis, Analysis, Technical Support, Testing, SAP, Integration, Security, Program Management, Troubleshooting

Education
Baruch College, City University of New York (CUNY)
BBA, Computer Information Systems

Experience
Eastessence   August 2010 - Present
Sutherland Global Services   December 2007 - August 2008
BSC  March 2003 - November 2006

Skills
Management, Leadership, Business Development, Entrepreneurship, Marketing, Analysis

Education
Santa Clara University   2008 — 2012

Anna University

kcpsarpschool

Experience
Chateau Concierge, Inc.   January 2014 - Present
Sutherland Global Services   June 2014 - July 2014
U.S. Cleaning & Supply, LLC   January 2010 - May 2013
Equisport Agency, Inc.   July 2009 - September 2009
Alliant  December 1998 - August 2008
PageNet, Inc.   September 1997 - September 1998
Midland Financial Services Inc. of Texas   January 1992 - August 1997
GEICO  July 1991 - December 1991
U.S. Air Force   May 1972 - September 1976

Skills
Accounts Payable, Accounts Receivable, Customer Service, Microsoft Office, QuickBooks, Management, Account Management, Budgets, Insurance, Administrative..., Sales, Administrative Support, Computer literate, Sales and Service, Human Resources, Time Management, Administration, Microsoft Excel, Training

Education
Baker College Business and Corporate Services   2002 — 2003
BA, Business Administration

Manchester Community College   1978 — 1979
AA, Communications/Mass Media

Experience
Cognizant Technology Solutions  February 2009 - Present
Sutherland Global Services   June 2006 - January 2009
Mphasis  July 2005 - May 2006

Skills
Enterprise Solution..., Enterprise Solution..., Business Development, Pre-sales, Business Analysis, Consulting, Project Management, Software Project..., Agile Methodologies, Requirements Analysis, Requirements Gathering, Business Process, Knowledge Management, Team Management, Management, CRM, Service Delivery, Vendor Management, SDLC, BPO, Six Sigma, Offshoring, Transition Management, Change Management, Resource Management, Leadership, Process Consulting, Client Interfacing, Transitions, Product Consluting, Process Improvement

Education
Annamalai University   2005 — 2007
M.Sc, Software Engineering

Coimbatore Institute of Technology   2000 — 2003
B.Sc, Computer Technology and Applied Sciences

Experience
Accenture Technology Solutions  April 2008 - Present
Accenture Services Pvt. Ltd.   2006 - 2008
Sutherland Global Services   2005 - 2006

Skills
Quality Center, Test Management

Education
Bharathidasan University   2000 — 2004
Bachelor of Engineering, Computer Science and Engineering

Experience
Microsoft  May 2015 - Present
Tata Consultancy Services  December 2010 - September 2013
Tata Consultancy Services  July 2009 - December 2010
Tata Consultancy Services  September 2006 - July 2009
Sutherland Global Services   March 2005 - September 2006

Skills
System Administration, Windows Server, System Center Products, Windows Azure, Service Delivery, Troubleshooting, Servers, System Deployment, SCOM, TCP/IP, DHCP, Microsoft Technologies, IT Service Management, Technical Support, Windows, Network Administration, SCCM, Incident Management, Virtualization, Microsoft SQL Server, Active Directory, Security, VPN, Unix, Operating Systems, Infrastructure, Requirements Analysis, Software Installation, ITIL, VMware, HP

Education
Bharati Vidyapeeth
Bachelors in Instrumentation Engineering, Instrumentation

Experience
Rainbow Productions   June 2012 - Present
Rochester Razor Sharks   January 2008 - January 2009
Sutherland Global Services   December 2001 - April 2007
Sutherland Global Services   January 2001 - January 2006
Rochester City School District  May 1992 - September 2000
Rochester City School District  January 1993 - January 1998

Skills
Marketing, Microsoft Office, Microsoft Excel, Microsoft Word, Event Planning, PowerPoint, Event Management, Strategic Planning, Sales, Team Building, Sales Management, Negotiation, Outlook, Public Speaking, New Business Development, Editing, Marketing Communications, Marketing Strategy

Education
Monroe Community College   2009 — 2011

Big Bend Community College   1978 — 1979

Greece Arcadia High School

Monroe Community College
Computer Technology; General studies - Liberal Arts; Comprehensive Art History

United States Army

Experience
EY  January 2014 - Present
Cognizant Technology Solutions US Corp  February 2010 - January 2014
Cognizant Technology Solutions  November 2007 - February 2010
Sutherland Global Services   August 2007 - October 2007

Skills
Requirements Analysis, PL/SQL, SQL, Oracle, SDLC, Unix, Unix Shell Scripting, Informatica, Data Warehousing, ETL, Databases, Microsoft SQL Server, Requirements Gathering, Teradata, XML, DB2, Shell Scripting, Business Analysis, COBOL, Performance Tuning, Systems Analysis, Data Integration, Testing, Data Modeling, Business Requirements, Business Objects, Business Intelligence, Visio, Analytics, Agile Methodologies, Integration, Consulting, Software Project..., Resource Management, Data Migration

Education
Anna University   2003 — 2007
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering

Holy Cross Matriculation Higher Secondary School   2001 — 2003
XII, Physics, Chemistry, Mathematics, Computer Science

Experience
Sutherland Global Services   December 2009 - Present

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, HTML, C++, Editing, Java, BPO, Workforce Management, Team Leadership, Call Centers

Education
Binghamton University   2004 — 2009
Bachelor of Science (BS), Computer Science

Experience
Level 3 Communications  April 2014 - Present
Regis University  September 2013 - December 2013
Regis University  November 2012 - May 2013
Fluke Networks  October 2010 - October 2010
Special Transit   April 2010 - October 2010
eCollege  December 2009 - April 2010
DeVry University  July 2009 - October 2009
Sutherland Global Services   November 2006 - June 2007

Skills
Active Directory, Servers, Technical Support, Troubleshooting, Networking, Software Installation, Hardware, Help Desk Support, Firewalls, Laptops, System Deployment, Antivirus, Windows XP, Access

Education
Regis University   2011 — 2014
Master's Degree, Information Assurance

Colorado   2012 — 2013

DeVry University
Bachelor of Science, Network Communications Systems

DeVry University
Associate Degree of Applied Science, Network Systems Administration

Art Institute of Phoenix
Associate Degree of Applied Science, Computer Animation

Experience
Sutherland Global Services   October 2014 - Present
Xerox  August 1998 - October 2014
Affiliated Computer Services, Inc.   August 1998 - February 2010

Skills
Solution Selling, Outsourcing, Account Management, Sales Management, Salesforce.com, Team Building, Call Center, Back Office, Customer Satisfaction, SaaS, BPO, Cold Calling, Business Development, Managed Print Services, Strategy, CRM, Offshoring, Strategic Partnerships, Customer Experience, Relationship Management, Executive Management, Team Management, Document Imaging, Business Process, Call Centers, Enterprise Software, P, Sales

Education
Arizona State University
Bachelor of Arts (BA), Communication

Brigham Young University

Experience
Cognizant Technology Solutions  December 2010 - Present
Wipro Technologies  June 2010 - December 2010
Sutherland Global Services   December 2007 - May 2010

Skills
Microsoft SQL Server, SQL, XML, Requirements Analysis, MSBI

Education
Anna University   2003 — 2007
B.E, Computer Science

Experience
Modis  June 2012 - Present
Blue Cross Blue Shield of Nebraska  2012 - 2013
Cognizant Technology Solutions  October 2008 - September 2011
Sutherland Global Services   2004 - 2005
Sutherland Global Services   2004 - 2005

Skills
Solution Architecture, WCF, Web Services, WCF Services, ASP.NET, ASP.NET MVC, ASP.NET AJAX, .NET, LINQ, SOA, XML, TFS, WPF, jQuery, jQuery UI, Design Patterns, Windows Azure, VB.NET, C#, AJAX, IIS, PL/SQL, T-SQL, Microsoft SQL Server, SSRS, Agile Methodologies, Visual Studio, PLINQ, TPL, Web Services API

Education
Anna University   2005 — 2008
Master of Engineering (M.Eng.), Applied Electronics

Experience
Ansible, Inc.   February 2015 - Present
Sutherland Global Services   February 2014 - February 2015
Blackboard  May 2012 - February 2014
Home Properties  December 2010 - April 2012

Skills
Linux System..., Bash, Security+, C#, Java, SQL, Blackboard, Active Directory, Snapshot, Salesforce.com, Service-Now, Windows Server, ActionScript, Flash, LDAP, Publishing, Social Media, Teaching, Public Speaking, Leadership, Customer Service, Research, Training, Call Centers, Project Management, Process Improvement, Troubleshooting, Management

Education
Finger Lakes Community College   2011 — 2014
Associate of Arts and Sciences (AAS), Video Game Programming and Design

University of Rochester   2009 — 2010
Ms. Ed, Education

State University of New York at Binghamton   2005 — 2007
Bachelor of Arts (BA), History

Experience
NewTek  September 2011 - Present
The University of Texas at San Antonio  September 2010 - August 2011
University of Texas at San Antonio  January 2010 - August 2010
University of Texas  January 2009 - December 2009
Sutherland Global Services   June 2008 - November 2008

Skills
C++, C#, WPF, XML, Linux, Databases, SQL, PHP, CSS, Web Applications, Cloud Computing, Windows, Troubleshooting, Testing, Dreamweaver, C, Perl

Education
The University of Texas at San Antonio   2009 — 2011
Masters of Science, Computer Science

Anna University   2004 — 2008
Bachelors, Computer Science

Experience
Constellation Brands  July 2015 - Present
Clarins Group  October 2013 - Present
Parlux Fragrances LLC/LTD.   September 2013 - Present
Constellation Brands  November 2014 - July 2015
Constellation Brands  September 2012 - November 2014
Macy's  November 2011 - September 2013
Sutherland Global Services   June 2011 - October 2011
Imagine!  August 2010 - April 2011
Naropa University  September 2008 - August 2010

Skills
Social Media, Facebook, Marketing, Event Planning, Market Research, Marketing Communications, Public Relations, Calendaring, Team Leadership, Fundraising, Microsoft Office, Social Media Marketing, Skype, Time Management, Document Capture, Public Speaking, Community Outreach, Teaching, Marketing Assistance, Marketing..., Sales Process, Event Marketing, Social Media Development, Religious Studies, Business Management, Concur, JD Edwards, Oracle, Oracle IPM, Webmail, Outlook, Salesforce.com, CRM, Microsoft project, Customer Service, Management, Research, Press Releases

Education
St. John Fisher College   2014 — 2016
Master of Business Administration (MBA), Management

Naropa University   2008 — 2010
Master of Arts, Religious Studies

Barton College   2006 — 2008
Bachelor of Science, Business Management

Wine & Spirit Education Trust
WSET Level 2

Experience
Amazon Development Centre   June 2013 - June 2015
Sutherland Global Services   July 2012 - February 2013
Gill Instruments   August 2011 - April 2012

Skills
Analog, Hardware Architecture, Firmware, Power Electronics

Education
Anna University   2007 — 2011
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering

Experience
Eye of Mind Photography (Stephen Brzoska Freelance Photography)   May 2007 - Present
Levrac Inc   April 2015 - August 2015
Sutherland Global Services   December 2012 - January 2015
Grizzly Graphics Outfitters Inc.   August 2010 - November 2012
Pontillos Pizza   July 2009 - July 2010
Joe Legnos Riverside Service   May 2008 - September 2008
Town and Country Liquor   June 2005 - August 2006
Penguin Photo   December 2004 - May 2006
Donaldson's Greenhouse & Nursery   May 2004 - August 2004
Washington Camera HQ   February 2003 - December 2003

Skills
Photography, Customer Service, Photoshop, Social Media, Advertising, Mac, Truck Driving, Radio Broadcasting, Photographer, Darkroom, Production Assistance, Puppeteering, Technical Support, PC building, Computer Repair, Virus Removal, Assistant Work, Film Photography, Microsoft Office, Microsoft Word, Adobe Creative Suite, Lightroom, Ubuntu, Linux Desktop, Desktop Computers, Laptops, Studio Photography, Location Photography, Studio Lighting, Color Calibration, Pinhole Photography, Smartphones

Education
Monroe Community College   2008 — 2011
Liberal Arts and Sciences/Liberal Studies

Rochester Institute of Technology   2007 — 2008
Fine Art Photography

Antonelli Institute   2004 — 2006
Associate’s Degree, Photography

Warren County Technical School   1999 — 2003
High School, Graphic Arts, 12

Experience
Accenture  November 2014 - Present
Capgemini Consulting  September 2011 - Present
eTeam  January 2011 - September 2011
Amgen pharmacueticals   October 2010 - January 2011
MIT  August 2010 - October 2010
University at Buffalo  May 2008 - August 2010
Sutherland Global Services   October 2006 - August 2007

Skills
Informatica, Oracle, SQL, Unix, Data Mining, Business Intelligence, Salesforce.com, Hadoop, Cloud Computing, VEEVA, Pharmaceutical Sales, Teradata, Service Cloud, MongoDB, Data Analysis, Business Analysis, SDLC, Informatica Cloud, No-SQL, Hue, snaplogic, neolane, adobe campaign, Amazon Web Services..., Cloud MDM, Consulting

Education
BAV   2000 — 2012

University at Buffalo   2007 — 2009
MS

Anna University   2002 — 2006
BS

Experience
Verizon Wireless  January 2015 - Present
The Dorkat Motel   September 2010 - Present
Sutherland Global Services   April 2013 - January 2015
Hess Corporation  July 2011 - April 2013
NCSY  August 2007 - June 2008
Chabad of Binghamton   August 2007 - December 2007

Skills
Upstream, Gas, Natural Gas, Energy Industry, Microsoft Office, Oil/Gas, Petroleum, Procurement, Risk Management, Energy

Education
SUNY Binghamton   2006 — 2011
Bachelor of Arts (B.A.), History

Experience
Sutherland Global Services   August 2013 - Present

Skills
Management, Sales

Education
Anna University   2009 — 2013
Bachelor of Engineering (BE), Electrical and Electronics Engineering

Manipur Public School

Experience
Strata Solutions Inc.   January 2014 - Present
i-vertys Technologies   July 2010 - December 2013
Sutherland Global Services   May 2007 - June 2010

Skills
.NET, C#, Microsoft SQL Server, CSS Javascript, jQuery, IIS, ASP.NET, ASP.NET MVC, ASP.NET AJAX, HTML, HTML 5, WCF Services, WPF, Doors, SDLC

Education
Pondicherry University   2008 — 2010
Master of Business Administration (MBA), International Business, A

Anna University   2003 — 2007
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering, A

Experience
Sutherland Global Services   June 2010 - Present

Education
Angeles University Foundation   1999 — 2004
BSECEC