Sutherland Group
Industry: Company
DescriptionHeadquarters: Pittsford, NY CEO: Dilip R. Vellodi (1986–) Founder: Dilip R. Vellodi Founded: 1986 CFO: James L. Lusk Subsidiaries: Adventity Global Services Pvt. Ltd., Nuevora Inc.,
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Sutherland Group Employees
Time Warner Cable November 2006 - May 2013
Messenger Post Newspapers February 2006 - November 2006
Sutherland Group July 2002 - February 2004
Skills
Sales, Sales Management, Sales Management..., Customer Service, Customer-focused Sales, Customer Satisfaction, Direct Sales
Education
Finger Lakes Community College
Associate of Arts and Sciences (AAS), Social Sciences
SUNY Empire State College September 2013 - Present
Bausch + Lomb May 2006 - October 2013
Thirty-One Gifts July 2012 - Present
Bausch + Lomb March 2004 - May 2006
Caring People Enterprise November 2001 - March 2004
Sutherland Group March 2003 - February 2004
JD Real Estate Group March 2002 - October 2003
Crowne Plaza Rochester January 2000 - March 2002
Skills
Customer Service, Outlook, Customer Satisfaction, Accounts Receivable, Team Building, Time Management, PeopleSoft, Account Reconciliation, Accounting, Process Improvement, Negotiation, Call Centers, Invoicing, Microsoft Office, Coaching, Problem Solving, Customer Relations, Teamwork, Budgeting, Workshop Facilitation, Presentations, Sales, Data Entry, Analysis, Training, B2B, Management, Leadership, Microsoft Word, Mentoring, Budgets
Education
SUNY Empire State College 2013 — 2015
Bachelor of Business Management, Human Resources Development
Monroe Community College 2000 — 2005
Associate, Communication & Media Arts
Medaille College
Master’s Degree
Maximus Federal Services May 2011 - Present
Paychex April 2010 - July 2010
Unisys Corporation October 2002 - January 2009
Sutherland Group May 1997 - August 2002
Henderson Buliders May 1993 - June 1999
Initial USA/Morgan Services May 1989 - May 1993
Skills
Salesforce.com, Account Management, Leadership, Lead Generation, Management, Sales, Recruiting, Marketing, Program Management, Team Building, Human Resources, Market Research, Team Leadership, Customer Service, Training, Strategic Planning, Microsoft Office, Process Improvement
Education
Bryant & Stratton College 2009 — 2011
A.O.S, Business
Stratford Business School 1983 — 1985
Certificate, Business
Verizon Enterprise Solutions Group 2008 - Present
Sprint Nextel February 1997 - November 2008
IKON Office Solutions January 1996 - January 1997
JPMorgan Chase & Co January 1995 - January 1996
Sutherland Group January 1993 - January 1995
Skills
Contact Centers, Security, Leadership, Wireless, ITIL Certified, Management, Team Management, Sales Management, Sales, Direct Sales, Managed Services, Telecommunications, Business Planning, Solution Selling, Budgets, Cloud Computing, Data Center, Enterprise Software, Marketing, Networking, Pre-sales, Service Delivery, Team Leadership, Vendor Management, Big Data, Business Strategy, Hardware, Sales Operations, Video, Professional Services, IT Outsourcing, ITIL, Lean Six Sigma, Strategic Planning, Strategic Alliances, Integration, Strategic Partnerships, Channel Partners, Global Management, Mobile Technology
Education
Nazareth College of Rochester 1997 — 2000
Master of Business Administration (MBA), Business Administration and Management, General
State University of New York College at Oneonta 1993 — 1995
BS, Business Economics
Alfred State College - SUNY College of Technology 1991 — 1993
Sutherland Global Services October 2014 - Present
Sutherland Global Services April 2010 - September 2014
Modern Marketing Concepts March 2008 - June 2009
Concentrix June 2005 - February 2008
SIGMA Marketing Group 2004 - 2005
Vertis Communications 2002 - 2004
Sutherland Global Services June 2001 - August 2002
Sutherland Group 1987 - 2002
Skills
Cross-functional Team..., Call Centers, CRM, Lead Generation, Project Management, Management, Customer Service, Inbound Marketing, Program Management, Leadership, BPO, Outsourcing, Account Management, B2B, Training, Coaching, Analytics, Telecommunications, Business Development, Vendor Management, Team Leadership, Team Management, Salesforce.com, Process Improvement, Sales, Marketing Strategy, Customer Experience
Education
University of Rochester 1984 — 1988
Bachelor of Arts, Psychology
Choate Rosemary Hall
Self Employed January 2007 - Present
LHI Designer October 2014 - June 2015
MicroD, Inc. November 2011 - March 2014
Impact Marketing Group, LLC 2007 - November 2011
BizNetix September 2001 - November 2006
American Heart Association 1999 - 2001
Sutherland Group 1999 - 2000
Wegmans Food Markets 1990 - 1999
Geva Theatre Center 1996 - 1997
Skills
Online Marketing, SEO, Social Media, Social Media Marketing, Web Design, Marketing, Online Advertising, Management, SEM, Marketing Communications, Integrated Marketing, Copywriting, Blogging, Advertising, Strategy, Marketing Strategy, Sales, Project Management, SEO copywriting, Newsletters, Marketing Management, Partnerships, Website Development, PPC, Leadership, E-commerce, Google Adwords, Google Analytics, New Business Development, Customer Service, Search Engine..., Swimming, Strategic Planning, MIG, TIG and Oxy..., User Experience, Visual Arts, Data Management, Master Data Management, SKU Management, Product Management, Content Management, Content Strategy, Content Development, Web Content Management, Web Content Creation, Business Development, Umbraco, WordPress, Account Management, Consulting
Education
Ithaca College 1993 — 1996
BFA, Theatrical Production Arts
International School of Brussels 1985 — 1985
HR GROUP September 2011 - Present
Solid Surfaces Inc February 2011 - September 2011
FTT Manufacturing October 2007 - January 2011
Sutherland Group August 2003 - September 2007
Sutherland Global Services April 2003 - August 2007
Simco Services 2003 - 2003
Education
Bryant & Stratton College - Henrietta 2006 — 2008
Bachelors, Business Management
Bryant Stratton College
Bachelors, Business Management
UPS Capital August 2006 - August 2012
UPS Capital May 2003 - August 2006
Sutherland Group 2002 - 2003
Skills
Networking, Project Management, Sales Operations, Customer Service, Communication, Building Relationships, Problem Solving, Team Building, Leadership Development, Banking, Detail-oriented, Office Administration, Negotiation, Non-profit Volunteer, Fundraising, Recruiting, Leadership, Sales Process, Account Management, Sales, Solution Selling, Marketing, CRM, Salesforce.com, Sales Management, Customer Satisfaction, Cold Calling, Team Leadership, Training, Business Development, New Business Development, Strategy, Forecasting, Marketing Strategy, Operations Management, Strategic Planning, Coaching, Analysis, Cross-functional Team..., B2B, Public Relations, Marketing Communications, Process Improvement, Sales Presentations, Contract Negotiation, Direct Sales, Retail, Market Research, Advertising, Small Business
Education
Niagara University
Bachelor of Science (B.S.)
St. Vincent Ferrer High School
Career Sherpa.net June 2010 - Present
U.S. News & World Report July 2012 - Present
RochesterWorks June 2009 - June 2010
RochesterWorks 2006 - 2010
Lee Hecht Harrison December 2002 - October 2004
Sutherland Group 1991 - 1999
Skills
Career Counseling, Career Development, Job Search Strategies, Job Search, Social Networking, Career Management, Blogging, Interview Preparation, Public Speaking, Online Reputation..., Social Networking..., Mock Interviews, LinkedIn, Workforce Development, Career Transitions, Personal Branding, Career Advising, Networking Strategies, Twitter, Career Advancement, Accountability Coach, Cover Letters, Workshop Facilitation, Leadership, Recruiting, Online Social Networking, Interviews, Training, Workshop Development, Lead Generation, Outplacement, Change Management, Staff Development, Social Media, Business Networking, Workshops, Employee Relations, Consulting, Employee Training, Networking, Career Assessment
Education
Ohio Wesleyan University 1984 — 1988
BA, Humanities
Paychex, Inc. March 2014 - Present
Paychex September 2003 - March 2014
Paychex June 2001 - September 2003
Paychex June 1998 - June 2001
Paychex June 1996 - June 1998
Sutherland Group 1993 - 1996
Skills
Program Management, B2B, Budgeting, Account Management, Sales Management, Strategic Planning, New Business Development, Payroll, Small Business, Consultative Selling, Customer Service, Public Speaking, Marketing Strategy, Sales Process, Sales Presentations, Business Strategy, Selling, Strategy, Email Marketing, Leadership, Budgets, Business Development, Management, Sales, Sales Operations, Salesforce.com, Cold Calling, Lead Generation
Education
Saint John Fisher College 1989 — 1993
Bachelor of Arts (B.A.), Mathematics
Bishop Kearney 1988 — 1989
Xerox November 2012 - Present
Xerox September 2010 - December 2012
Energy Wise Partners LLC July 2009 - November 2010
EMRT.com January 2001 - June 2009
Questra Corporation July 1998 - December 2000
Sutherland Group June 1996 - June 1998
Walksoft Corporation March 1993 - May 1996
Xerox December 1978 - December 1993
Skills
Software Project..., Client Engagement, Stakeholder Engagement, Project Management, Integration, Program Management, Software Engineering, Requirements Analysis, Process Improvement, Software Development, Business Analysis, Cloud Computing, Business Intelligence, Agile Methodologies, Systems Engineering, Enterprise Software, IT Strategy, Enterprise Architecture, Business Development, SaaS, Consulting, Embedded Systems, Product Development, Product Management, Management, SDLC, PMP
Education
Rochester Institute of Technology 1978 — 1981
BS
Monroe Community College 1976 — 1978
AAS
Williamson
Sears Holdings Corporation June 2013 - Present
AlyKate Automotive Web Services 2009 - 2011
Cook Automotive 2008 - 2009
BOB BELL CHEVROLET 2007 - 2008
DON WHITE'S TIMMONIUM 2006 - 2007
East County Times 2003 - 2006
Sutherland Group 1997 - 1999
Education
University of California, Santa Barbara 1984 — 1986
BA, Business Administration, English Composition
Eastman Kodak November 2005 - Present
NexPress Solutions February 2000 - October 2005
NexPress 2004 - 2005
Heidelberger Druckmaschinen AG 2002 - 2005
Sutherland Group 1994 - 1999
Skills
Data Analysis, Market Research, Competitive Analysis, Strategy, Forecasting, Marketing Strategy, Marketing Research, Strategic Planning, Market Planning, B2B, Economic Research, Product Management, Microsoft Excel, Analysis, Product Development, Strategic Analysis, Highly proficient in..., Predictive Analytics, Customer Retention, Cross-functional Team...
Education
Rochester Institute of Technology 1999 — 2001
MS, Quality & Applied Statistics, Marketing
State University of New York College at Brockport 1985 — 1989
BS, Mathematics & Sociology
Hillel Day School August 2013 - June 2015
Stay at Home Mom January 2011 - August 2013
Kaplan University January 2008 - January 2011
Kaplan University April 2007 - January 2008
Kaplan University May 2006 - April 2007
Lynn University August 2003 - May 2006
SUTHERLAND GROUP March 2003 - August 2003
Wegmans Food Markets July 1997 - August 2003
HILTON SCHOOL DISTRICT August 2002 - November 2002
Skills
Student Affairs, Proficient in Microsoft..., Proficient in Adobe..., Have experience with..., Recruiting, Admissions, Teaching, Interviews, Program Evaluation, Higher Education, Adult Education, Management, Staff Development, Training, Program Management
Education
Lynn University 2004 — 2005
Master of Education (M.Ed.) in Educational Leadership, •Specialization in School Administration with ESOL endorsement.
State University of New York College at Geneseo 1998 — 2002
Bachelor of Science in Special and Elementary Education, Concentration in Anthropology
Brighton High School
Cult Records August 2014 - Present
Communion Records February 2013 - August 2014
Red Light Management & ATO Records 2005 - February 2013
Maverick Artist Management & Marketing 2000 - 2005
College Broadcast 1999 - 2001
Universal Music & Video Distribution 1997 - 2001
Center For Creative Marketing 1999 - 1999
Ingalls, Quinn, & Johnson 1998 - 1998
Sutherland Group 1997 - 1997
Skills
Social Media Marketing, Entertainment, Music Industry, Social Media, Social Networking, Digital Media, New Media, Music, Event Management, Digital Marketing, Marketing, A&R, Event Planning, Management, Record Labels, Market Research, Strategic Planning, Brand Development, Product Development
Education
Northeastern University 1996 — 2001
Bachelor of Science, Double Major: Marketing & Management / Minor: Music Industry
MPhasis January 2008 - Present
Apptelligence January 2006 - January 2008
Inforide Technologies June 2002 - January 2006
Sutherland Group January 2001 - July 2002
TCS 1998 - 2001
Skills
Recruiting, Technical Recruiting, Talent Acquisition
Education
Symbiosis institute of Management Studies 2004 — 2006
Masters in Human Resource Management, HR
Bangalore University 1994 — 1997
Bachelors, Commerce
Fibertech Networks March 2013 - Present
Frontier Communications April 2008 - March 2013
Frontier Communications August 2001 - April 2008
Sutherland Group February 1998 - August 2001
Skills
Switches, Computer Network..., T1, DSL, Cisco Technologies, Routers, Ethernet, LAN-WAN, WAN, Frame Relay, IP, Adtran, Juniper, Technical Support, Computer Hardware, Routing, Networking, Wireless Networking, DS3, DWDM, Optical Fiber, Routing Protocols, DNS, Troubleshooting, TCP/IP, Cisco IOS, Metro Ethernet, Wireless, VPN, ATM networks, Data Center, Telecommunications, Broadband, Servers, Telephony, Network Administration, Operating Systems, Windows 7, BGP, Linux, OSPF, Cisco Routers, Fiber Optics, VLAN, IPv6, OC3, Catalyst Switches, JUNOS, ADSL, DSLAM
Education
St. John Fisher College 1991 — 1995
Display Integration Technologies (DIT) January 2012 - Present
Whitehawk Sales Partners 2013 - 2015
Ashford University March 2009 - October 2011
Kontron January 2001 - February 2008
Sutherland Group January 1997 - November 2000
Provider Data Interchange January 1995 - January 1997
SAIC January 1984 - January 1992
Skills
Solution Selling, Salesforce.com, Account Management, Channel, Direct Sales, Computer Hardware, New Business Development, Sales Management, Sales, Sales Process, Oracle Enterprise..., Business Development, Customer Service, Telecommunications, Team Leadership, Strategic Planning, Hardware, Project Management, Electronics
Education
Ashford University 2009 — 2012
Organizational Management, Computer Science, Project Management, 3.5
Coleman College 2000 — 2002
Associates in CIS, Computer information systems, 3.8
Bond Associates August 2015 - Present
Impact Image Photography 1990 - Present
D&K Engineering October 2012 - February 2015
Hewlett-Packard September 2010 - July 2012
Hewlett-Packard Company January 2000 - December 2008
Sutherland Group 1999 - 2000
Confetti 1988 - 1989
NEO - Denver 1987 - 1988
Dave Cook Sporting Goods 1985 - 1988
Skills
HP, Linux, SCSI, Hardware, Testing, Computer Hardware, Operating Systems, Windows, Firmware, Requirements Analysis, Storage, Troubleshooting, Printers, Quality Assurance, Technical Support, Manufacturing, Electronics, Industrial Products, Photography, Publishing, Advertising, Defect Tracking, Failure Analysis, Commercial Photography, Sports Photography, Fashion Photography, Fitness Photography, Commercial Product..., Product Development, Robotics, Git, Version Control Tools, Software, Management, Software Documentation, Automation, Digital Imaging, Digital Photography, Product Design, Product Management, Cross-functional Team..., Website Development, Product Marketing, Program Management
Education
San Diego City College 2006 — 2014
In progress, Commercial Photography
Stamford High School 1980 — 1984
High School Diploma, College Prep - Computer Science
LPL Financial March 2014 - Present
LPL Financial 2004 - March 2014
Sutherland Group 1996 - 2002
Lechters Inc. 1990 - 1996
Skills
Risk Management, Process Improvement, Program Management, Business Analysis, Series 7, Series 66, Call Center, Analysis, Business Process..., Call Centers, Change Management, Disaster Recovery, FINRA, Financial Analysis, Financial Services, Investments, Investment Advisory, Insurance, Mutual Funds, Project Management, Project Planning, Relationship Management, SDLC, Securities, Series 63, Series 65, Strategy, Technical Support, Uniform Combined State..., Vendor Management, Wealth Management, Strategic Financial..., Series 24
Education
University of Redlands 2012 — 2014
Bachelor’s Degree, Business Administration and Management, General
Cerritos College 1992 — 1995
Atos International March 1993 - Present
Siemens IT Solutions and Services, Inc. 1994 - June 2010
Sutherland Group July 1997 - March 1998
Cellular one genesee telephone January 1995 - December 1997
Skills
ITIL, Telecommunications, WAN, IT Service Management, Infrastructure, Leadership, Call Centers, IT Strategy, Vendor Management, Outsourcing, Disaster Recovery, IT Management, Active Directory, Servers, IT Outsourcing
Education
State University of New York College of Agriculture and Technology at Morrisville 1983 — 1985
The College at Brockport January 2013 - Present
Career Services, The College at Brockport July 2007 - December 2012
Lee Hecht Harrison 2005 - 2007
Career Development Services 2001 - 2005
Sutherland Group 1996 - 2000
Skills
Performance Management, Career Assessment, Interviews, Resume Writing, Career Counseling, Job Search Strategies, Strong Interest..., Workshop Facilitation, Career Development, Public Speaking, Cover Letters, Mental Health Counseling, Higher Education, Networking, Job Search, Interview Preparation, Mental Health, Leadership
Education
The College at Brockport
Master of Science in Education: Counselor Education, Mental Health & Career Counseling
The College at Brockport
Bachelor of Arts in Art History, minor in Photography
Monroe Community College
Associate in Applied Arts in Liberal Arts
TEKsystems June 2015 - Present
VMware March 2012 - December 2014
VMware July 2010 - April 2012
Catalina Marketing January 2007 - April 2010
Catalina Marketing 2005 - 2007
Catalina Marketing 2003 - 2005
Catalina Marketing January 2000 - January 2003
DANKA January 1998 - January 2000
DANKA January 1997 - January 1998
SUTHERLAND GROUP January 1996 - January 1997
Skills
ITIL, Business Analysis, Project Management, Business Process, Business Process..., Management, Enterprise Software, Leadership, Process Improvement, SDLC, SQL, Call Center, Databases, Vendor Management, Security, Call Centers, Quality Assurance, XP, Testing, Networking, Integration, IT Management, Cloud Computing, Technical Support, Software Development, Strategy, Project Planning, SharePoint, Team Leadership, Access, Training, System Administration, Information Technology, Consulting, CRM, IVR, ACD
Education
University of Tampa - John H. Sykes College of Business 2003 — 2006
MBA, Concentration in Information Systems Management
St. Petersburg College
Project Management Certification
GLC, Inc September 2007 - Present
Sutherland Group September 2005 - August 2007
Niva Gifts' Shop March 2005 - December 2006
Johnson, Mullan September 2003 - June 2004
Skills
Medical Terminology, Medical Billing, Medical Office...
Education
Bryant and Stratton College
A.O.S, Administrative Assistant
Brockport High School 1991 — 1995
High School Graduate, General Studies
San Ysidro Health Center June 2012 - Present
GKN Aerospace July 2007 - June 2012
Western Scientific March 2006 - June 2007
San Diego Cash Registers October 2005 - March 2006
Aradiant Corp October 2003 - October 2005
SutherLand Group October 2002 - October 2003
Skills
DHCP, Active Directory, Servers, Microsoft Exchange, Technical Support, DNS, Troubleshooting, Firewalls, Network Administration, VPN, Help Desk Support, Software Installation, System Administration, Hardware, Windows XP, TCP/IP, Windows 7
Education
University of Phoenix 2010 — 2011
Master, MBA emphasis in information technology
University of Phoenix 2008 — 2010
Bachlors, Information Technology
Computer Education Institute 2001 — 2001
Computer Repair, Computer
Rexam June 2012 - Present
Rexam Inc February 2011 - June 2012
Rexam February 2010 - January 2011
Rexam Beverage Can August 2003 - February 2010
Sutherland Group 2000 - 2002
MAARS software 1998 - 2000
NTPC 1986 - 1998
Skills
Logistics, Warehouse Management, Management, Materials Management, Six Sigma, Change Management, ERP, Supply Chain Management, Process Improvement, Business Analysis, Project Management, SD, SAP ERP, SAP R/3, IT Management, Business Process..., Lean Manufacturing, Business Process, SAP, IT Strategy, SAP Implementation, SAP BW, Supply Chain, SAP MM, ABAP, SAP SRM, SAP SD, SAP APO, Procurement, SAP BI, Continuous Improvement, Process Engineering, SAP Netweaver, Demand Planning, EDI, SAP Portal, SAP HR, Production Planning, SAP FICO, Master Data Management, ECC
Education
Osmania University 1993 — 1996
MBA, Finance
National Institute of Technology Kurukshetra 1981 — 1986
B.Sc(Engg), Mechanical Engineering
BCBSNC September 2013 - Present
My Credit My Future Associates, LLC November 2008 - Present
BCBSNC January 2005 - Present
BCBSNC January 2005 - September 2013
Professional Recovery Consultants, Inc July 2004 - January 2005
Sutherland Group February 2003 - February 2004
Parenthood August 1999 - August 2001
Key Bank National October 1997 - February 1999
Skills
Data Entry, Call Centers, Accounts Receivable, Accounts Payable, Customer Service, Analysis, Insurance, Medical Terminology, Research, Health Insurance, Claim, Customer Satisfaction, Process Improvement, Software Documentation, Employee Benefits, Time Management, Access, Accounting, Microsoft Excel, Microsoft Office, Data Analysis, PowerPoint
Education
Durham Technical Community College 2005 — 2007
Certificate, Medical Insurance Coding Specialist/Coder
Suny Brockport Education Opportunity Center 1996 — 1998
Certificate, Business Administration and Management, General
Marshall High School 1991 — 1995
Academic, English
Rochester Gas & Electric November 2011 - Present
Frontier, but October 2006 - Present
Verizon Wireless January 2007 - September 2008
Frontier Communications August 2006 - January 2007
Sutherland Group May 2005 - January 2006
Media Play November 2001 - November 2002
Whitehall Jewelers March 2001 - November 2001
Whitehall Jewelers March 2001 - November 2001
Littman Jewelers September 1999 - March 2001
Finlay Fine Jewelers February 1998 - May 1999
Skills
Sales, Training, Time Management, Call Centers
Education
Buffalo State College 1989 — 1992
of study, Theater
Genesee Community College 1985 — 1988
Associates Degree, Communications
Office Suites of Linden Oaks Instructor of Middle Eastern Dance Studies- Department of DanceUniversity of RochesterJanuary 2003 - Present
Sutherland Group 1998 - 2001
Skills
Microsoft Word, Public Speaking, Event Planning, Research, Microsoft Office
Education
Bryant & Stratton College
Business Management & Marketing & Sales
Gifted Community Services November 2007 - Present
UPS April 2006 - November 2006
Sutherland Group June 2000 - November 2006
Coley's Maintenance & Consulting Co January 1995 - December 1999
Skills
Typing 50 + wpm, Advanced Word, Excel,..., Customer Service
Education
Adult Learning Center 2011 — 2011
Microsoft Office Specialist, , IC3 -, Internet and Computing Certification
Long Island University
Business Administration
A well respected Financial Company October 2012 - Present
Haben Practice for Voice and Laryngeal Voice Surgery February 2012 - July 2012
Voice and Laryngeal February 2012 - July 2012
Monroe Community College January 2010 - June 2012
Affinity Orchard Place Apartments May 2011 - December 2011
Dial America Marketing January 2008 - January 2011
Monroe Community College April 2010 - August 2010
Dial America March 2008 - January 2010
Sutherland Group October 2007 - March 2008
Skills
Customer Service, Interpersonal..., Team Leadership, Self-motivated..., Fast Learner, Computers
Education
Monroe Community College 2010 — 2012
Associate's degree, Entrepreneurship/Entrepreneurial Studies
Monroe Community College
Associate, Applied Science, Entrepreneurial and Applied Business Studies
Self Employed Entrepreneur March 2012 - Present
Building Solutions March 2012 - August 2012
MOLD TECH September 2011 - February 2012
FTT October 2007 - September 2011
SUTHERLAND GROUP August 2003 - September 2007
Education
Bryant & Stratton College - Henrietta 2003 — 2005
Associate of Science (AS), Business, Management, Marketing, and Related Support Services, 3.86