SWBC Company
Industry: Financial services company
DescriptionSouthwest Business Corporation is a diversified financial services company providing insurance, mortgage, and investment services to financial institutions, businesses, and individuals. Headquarters: San Antonio, Texas, United States Founded: 1 April 1976 Number of employees: ~2,000+ (September 2014) Key people: Charlie Amato, Chairman and Co-founder; Gary Dudley, President and Co-founder Subsidiary: SWBC Real Estate LLC
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SWBC Employees
SWBC October 2014 - Present
Capital Group June 2008 - September 2014
Capital Group October 2000 - June 2008
Skills
401k, Mutual Funds, 401k Account Manager, Lotus Notes, Fusion, Microsoft Office, Sales, Customer Service, Customer Retention, Relationship Management, Leadership, Portfolio Management
Education
The University of Texas at San Antonio 2001 — 2002
Psychology
Northwest Vista College 2000 — 2001
Psychology
St. Philip's College 1997 — 1999
Psychology
USAA June 2015 - Present
SWBC May 2014 - Present
UIL April 2011 - Present
US Lacrosse January 2010 - Present
Bank of America April 2011 - September 2013
Wells Fargo Home Mortgage September 2010 - April 2011
shamrock basketball association 2011 - 2011
Citi February 1998 - May 2009
Urban Settlement, Inc 2009 - 2009
Skills
Mortgage Lending, Leadership, Banking, FHA, Loan Servicing, Insurance, Loans, Finance, Sales, Loss Mitigation, Coaching, Mortgage Banking, Investments, Mortgage Underwriting, Credit, Risk Management, Account Management, Sales Management, Customer Service, Real Estate, Credit Risk, Portfolio Management, Financial Analysis, Analysis, Call Centers, Commercial Lending, Cold Calling
Education
Adams State University 1983 — 1985
SWBC 2014 - Present
Skills
Residential Mortgages
Education
Louisiana State University
Bachelor of Science (BS)
Verizon Wireless July 2014 - January 2015
ICC Lowe March 2014 - June 2014
Penguin Group USA August 2013 - October 2013
SWBC February 2013 - July 2013
BioNumerik Pharmaceuticals July 2012 - October 2012
Wardlaw Appraisal Group January 2012 - July 2012
Walt Disney World May 2011 - January 2012
Baylor University September 2009 - May 2011
Education
Baylor University 2007 — 2011
Bachelor of Arts (BA), English Language and Literature/Letters, 3.46
Baptist Health System May 2015 - Present
SWBC March 2014 - Present
Enlightened Behavioral Health Systems, LLC January 2014 - August 2014
Wortham Insurance & Risk Management July 2011 - March 2014
UnitedHealthcare August 2006 - July 2011
Skills
Insurance, Employee Benefits, Health Insurance, Account Management, Disability Insurance, Brokers, Life Insurance, Healthcare, Claim, Sales, General Insurance, New Business Development, CRM, Community Mental Health, Mental Health Care, Group Therapy, Psychotherapy, Mental Health Counseling, Client Counseling, Marketing, Psychological Assessment, Healthcare Marketing, Client Education, Client Liaison, Manage Client..., Client Development, Community Outreach, Community Engagement, Marketing Communications, Minority Rights, Health Savings Accounts, Mental Health
Education
The University of Texas at San Antonio 2013 — 2015
Master of Social Work (MSW)
Our Lady of the Lake University
BBA, Marketing
Texas Department of Family and Protective Services December 2013 - Present
SWBC November 2004 - November 2013
ACS February 2001 - August 2004
Ben Taub General Hospital January 1991 - June 1994
Southwest General Hospital September 1987 - December 1990
Skills
Microsoft Office, Microsoft Word, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Data Analysis, Nonprofits, Access, Editing, Data Entry, Organizational..., Event Planning, Community Outreach, Visio, Policy, Program Management
Education
Our Lady of the Lake University 2013 — 2015
Doctorate of Leadership Studies
University of Phoenix 2010 — 2012
Bachelor of Science in Management, Master of Public Administration
Palo Alto College 1987 — 1989
Associate of Arts (A.A.), Palo Alto College
NOA Brands America, Inc January 2015 - Present
SWBC April 2013 - February 2014
Torrance Aluminum Windows March 2004 - November 2012
Linfield Christian School June 2001 - December 2003
Rainbow Valley Orchards December 1991 - February 2001
Skills
Financial Accounting, Cash Flow, Budgets, Job Costing, A/R Management, A/R collections, Accounts Payable, G/L Reconciliations, G/L Analysis, Financial Audits, Microsoft Excel, Microsoft Word, Access Database, Peachtree, Account Reconciliation
Education
National University 1994 — 1998
Bachelor of Applied Science (B.A.Sc.), Accountancy
Lowe's Companies, Inc. January 2013 - Present
Bricks 4 Kidz June 2012 - January 2013
Northside ISD August 2010 - April 2011
SWBC June 2009 - September 2010
Skills
Social Media, Event Planning, Public Relations, Marketing, Training, Curriculum Design, Team Building, Microsoft Office, Tutoring
Education
The University of Texas at San Antonio 2012 — 2015
Bachelor of Arts degree Interdisciplinary Studies, Early Childhood Education and Teaching
Northwest Vista College 2009 — 2011
Associate's degree, Early Childhood Education and Teaching
SWBC March 2012 - Present
Wortham Insurance & Risk Management March 2011 - March 2012
UMR November 2003 - March 2011
Skills
Life & Health Insurance..., Dependable Team Player, Employee Training, Auditing, Microsoft Office, Conflict Resolution, Ultipro, AS400 system, FACTS, Brokerage Builder, Insurance, Invoicing, Claim, Customer Service, Employee Benefits, Benefits Administration, Health Insurance, Sales, Account Management, Health Savings Accounts, Training, Brokers, Disability Insurance, Life Insurance, Underwriting
Education
University of Phoenix 2007 — 2008
Bachelor's degree, Business Management
Hallmark College of Technology/Hallmark College of Aeronautics 2000 — 2001
Associate's degree, Medical Specialist
SWBC April 2015 - Present
Skills
Strategic Planning, Financial Analysis, Outlook, Public Speaking, Access, Marketing Strategy, Training, Liability, Sales, Customer Service, Insurance, Property, Team Building, Casualty Insurance, Claim, Leadership, Management
Education
Our Lady of the Lake University 2005 — 2007
Bachelor of Arts (BA), Human Sciences
U.S. Army 1988 — 1990
74F Programmer / Analyst
San Antonio College 1982 — 1983
Under graduate studies
University of Texas at Austin 1981 — 1982
Under graduate studies
Time Warner Cable Business Class October 2013 - Present
SWBC January 2012 - September 2013
Firstmark Credit Union December 2005 - December 2011
Skills
Computer Maintenance, Computer Hardware, Computer Repair, Help Desk Support, Desktop Application..., Computer Proficiency, CompTIA A+ Certification, Commercial Collections, Collections, Customer Service, Credit Unions, Troubleshooting, Technical Support, Software Installation, Network Security, Windows, Software Documentation, Testing, Analysis, Call Centers, Cisco Technologies, Windows 7, Windows XP, Windows Vista, CompTIA A
Education
Cisco Networking Academy 2014 — 2015
CCNA & CCNA Security, Computer Systems Networking and Telecommunications, Certificate
Northwest Vista College 2014 — 2015
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance
The University of Texas at San Antonio 1999 — 2001
Bachelor of Arts (BA), Criminal Justice/Law Enforcement Administration
Del Rio High School 1994 — 1997
Diploma, High School/Secondary Diplomas and Certificates
SWBC March 2013 - Present
SWBC September 2006 - November 2012
CUNA Mutual 2000 - 2006
Skills
Mortgage Lending, Consumer Lending, Strategic Financial..., Loans, Finance, Strategy, Series 63, Investment Advisory, Health Insurance, Estate Planning, IRAs, Underwriting, Series 24, Loan Origination, Residential Mortgages, Financial Analysis, Small Business Lending, Small Business, Fixed Income, Commercial Lending, Mortgage Banking, Insurance, Financial Planning
Education
Miami Dade College
Associate of Arts (AA)
The American College
ChFC, CLU, Insurance / Investments
SWBC February 2015 - Present
CACI International Inc September 2013 - February 2015
IMRI February 2013 - September 2013
United States Air Force October 2002 - April 2013
Skills
Troubleshooting, Security Clearance, Networking, Team Leadership, Process Improvement, Switches, Routers, Cisco Technologies, Network Engineering, CCNA, TCP/IP, Cisco IOS, OSPF, Cisco Routers, EIGRP, DHCP, System Administration, Security, Network Security, LAN-WAN, BGP, VPN, Security+
Education
Community College of the Air Force 2004 — 2009
Associate's degree, Electrical, Electronics and Communications Engineering
CCNA
Enterprise Rent-A-Car January 2013 - Present
US Air Force Reserve August 2011 - Present
SWBC June 2011 - June 2012
University of the Incarnate Word® August 2007 - May 2010
Education
Community College of the Air Force 2013 — 2014
Associate's degree, Criminal Justice and Corrections
University of the Incarnate Word 2006 — 2010
Bachelor's degree, English Language and Literature/Letters
SWBC February 2014 - Present
Xerox Company April 2011 - January 2014
Xerox July 2006 - April 2011
Xerox August 2002 - July 2006
Lockheed Martin IMS – Migrated to Affiliated Computer Services July 2000 - August 2002
Xerox Services October 1996 - July 2000
United States Bankruptcy Court January 1991 - September 1996
Skills
Project Management, PowerPoint, Project Coordination, Business Analysis, Change Management, Process Improvement, Management, Project Planning, Quality Assurance, Servers, Troubleshooting, Team Building, Security, Leadership, Business Process..., Program Management, Disaster Recovery, Software Documentation, Training, Unix, Vendor Management, Networking
Education
Mount Miguel High School 1986 — 1989
Associates of Applied Science, Computer Information Science
Coleman College
Associates of Applied Science, Computer Science
SWBC December 2012 - Present
AutoZone April 2012 - December 2012
AutoZone April 2005 - April 2012
AutoZone January 2007 - October 2009
AutoZone April 2005 - January 2007
Skills
Retail, Customer Service, Forecasting, Microsoft Office, Microsoft Excel, Process Improvement, Strategic Planning, Team Building, Budgets, Microsoft Word, Income Statement, Management, Business Intelligence, Recruiting, Cross-functional Team..., Employee Relations, Inventory Management, Direct Marketing, Human Resources, Training, Access, Visio, Team Leadership, PowerPoint, Leadership, Sales, Analytics, Data Analysis, Databases, Analysis, Data Mining, Business Analysis, Market Research, Financial Analysis, Email Marketing, Competitive Analysis
Education
Drake University 1990 — 1992
MA, English Literature, 4.0
Drake University 1987 — 1990
BA, English Literature
Marquette University 1986 — 1987
Chemical Engineering
Benilde-St. Margaret's 1982 — 1986
High School Diploma
SWBC September 2012 - Present
Iowa State University September 2010 - May 2012
Iowa State University September 2011 - December 2011
Iowa Democratic Party May 2010 - August 2010
Skills
Politics, Public Relations, Analysis, Leadership, Economics, Press Releases, Political Campaigns, Public Policy, Media Relations, Social Networking, Event Management, Newsletters, Journalism, AP Style, Copy Editing, Grant Writing
Education
Iowa State University 2008 — 2012
Bachelor of Arts, Political Science
Universitat de València 2011 — 2011
Spanish Phonetics and Culture
Harlan Community High School
Annie Mac Mortgage May 2015 - Present
First Option Mortgage August 2012 - April 2015
SWBC February 2011 - August 2012
WR Starkey Mortgage May 2004 - January 2011
Gateway Credit Union June 1999 - May 2004
Skills
FHA, Mortgage Lending, Mortgage, VA, Conventional, Residential, First Time Home Buyers, Loans, Conforming, USDA, Mortgage Industry, Refinance, Residential Mortgages, Purchase, Real Estate Financing, FHA financing, Investment Properties, Residential Homes, Real Estate, Finance, Underwriting, VA loans, Credit, Construction Loans, Credit Analysis, Certified Mortgage..., Loan Origination, Mortgage Banking, VA Loans, FHA Financing
Education
Mesa Community College 1995 — 1997
Dobson High School 1992 — 1994
SWBC April 2015 - Present
Alamo Area Master Naturalists September 2014 - Present
University of Minnesota May 2011 - August 2014
University of Minnesota January 2008 - April 2011
Boston Scientific May 2000 - January 2008
Bennett & Bennett Group June 1996 - May 2000
Metropolitan State University September 1993 - April 1998
St. Paul Companies May 1991 - September 1993
Northwest Airlines January 1989 - May 1991
St. Paul Companies February 1986 - January 1989
Skills
Erwin, Data Warehousing, Visual Studio, Software Documentation, SDLC, SAS, Database Design, Oracle, Data Management, Data Modeling, SQL, Microsoft SQL Server, Databases
Education
University of Minnesota-Twin Cities 1994 — 1999
MA
Minnesota State University, Mankato 1983 — 1989
MS
Minnesota State University, Mankato 1980 — 1983
BS
Mankato West
St. Catherine University MAOL Program
St. Catherine University MAOL Program
Sound Credit Union January 2015 - Present
Sound Credit Union July 2012 - Present
SWBC July 2009 - July 2012
Mountain America Credit Union September 2001 - February 2009
PowerFinancial Credit Union December 1999 - September 2001
Skills
Strategic Planning, Financial Reporting, Budgets, Internal Audit, Business Development, Cost Accounting, Investment Management, ALM, Banking, Loans, Financial Analysis, Credit, Investments, Underwriting, Risk Management
Education
University of Washington Milgard School of Business 2012 — 2014
Master of Business Administration (MBA)
Brigham Young University 1983 — 1989
BS and CPA, Accounting
eESI April 2014 - Present
NAHU November 2013 - Present
SWBC February 2012 - January 2014
Prime Source Management August 2008 - December 2011
Coleman Co./Brown & Brown Insurance April 2005 - August 2008
Skills
Employee Benefits, Benefits Administration, Health Insurance, Term Life Insurance, Zywave, Brokerage Builder, Broker Briefcase, HR Pyramid, Enrollment Meetings, PPACA Knowledge, Darwin, Microsoft Excel, Microsoft Word, Microsoft Office, Dental Insurance, Vision Insurance, PEO Master Medical, PEO, Voluntary Life Insurance, Long Term Disability, Short Term Disability, Individual Medical, Individual Marketplace, SHOP Marketplace, Management, TAM Online - Applied..., Leadership, Organizational..., Salesforce.com, Employee Benefits Sales, PEO Sales, PEO Master Ancillary, ClientSpacePEO
Education
Tom C. Clark High School 1992 — 1996
High School Diploma, Psychology
Our Lady of the Lake University
Psychology
Aspen Beverage Group July 2015 - Present
SocialREST November 2012 - Present
SWBC February 2013 - June 2014
CollegePlus! August 2007 - January 2013
Skills
Excel, InDesign, SQL, E-learning, Marketing Strategy, Marketing, Higher Education, Customer Service, Teaching, Graphic Design, Editing, Marketing Communications, E-Learning, Microsoft Excel, Salesforce.com, Data Analysis, Email Marketing
Education
Excelsior College 2009 — 2010
BS, Liberal Arts
Grove City College 2005 — 2007
SWBC October 2013 - Present
Dale Carnegie Training of South Texas February 2011 - October 2013
BOEING CO. June 2012 - August 2013
Skills
Marketing, Customer..., Training Delivery, Workshop Facilitation, Leadership Development, Training, Coaching, Personal Development, Employee Training
Education
Texas A&M International University
BA in English/Minor in Communications
Laredo Community College
Associates Degree in Applied Arts
SWBC December 2002 - Present
Multitech Construction Management January 1997 - December 2002
Francis Construction June 1994 - January 1997
Skills
Credit, Loans, Consumer Lending, Refinance, Banking, Residential Mortgages, Mortgage Lending, FHA, Mortgage Banking, Loan Origination, Underwriting, FHA Financing
Education
Goldey Beacom College 1978 — 1980
Associate of Arts (A.A.), Accounting and Business/Management
Slalom Consulting July 2012 - Present
Juice House Productions May 2013 - May 2013
Catapult Systems September 2010 - July 2012
Frozen Fire Productions February 2012 - February 2012
SWBC April 2008 - September 2010
Picturesque Multimedia May 2008 - January 2009
MaxTex Support January 2006 - April 2008
Cheridan June 2005 - January 2006
Valero Energy Corporation October 2000 - June 2005
England Leeds Mission September 1998 - September 2000
Skills
Databases, Programming, Analysis, Writing, ASP.NET, IIS, Microsoft SQL Server, Database Design, SQL, C#, .NET, T-SQL, Windows, Web Applications, Software Development, SSIS, Visual Studio, Testing, JavaScript, Visio, SDLC, TFS, Software Project..., SSRS, Requirements Analysis, Agile Methodologies, jQuery, VB.NET, XML, Film Production, Fundraising, Cacozelia, WCF, Integration, Enterprise Software, Crystal Reports, Enterprise Architecture, Web Services, Business Intelligence, Scrum, ETL
Education
Grantham University 2003 — 2005
NA, Computer Science
Microsoft 2001 — 2005
MCAD,SE, .NET 1.1 and Server 2000
University of Texas at San Antonio 2001 — 2003
NA, Psychology, Computer Science
Judson High School 1994 — 1997
Zenetex September 2014 - Present
Homestead Funding Corp. March 2014 - September 2014
SWBC June 2013 - March 2014
Mazda Kia of New Bern April 2010 - June 2013
Skills
Strategic Financial..., Finance, Loans, Mortgage Lending, Financial Services, Relationship Management, Managerial Finance, Credit, Cash Management, Financial Analysis, Financial Risk, Banking, Customer Service, Investment Properties, Loan Origination, Underwriting, Credit Analysis, Financial Planning, Management, Sales, Microsoft Excel
Education
East Carolina University 2006 — 2009
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
SWBC December 2013 - Present
QBE Insurance October 2005 - December 2013
QBE Insurance October 2004 - October 2005
Skills
Analytics, General Insurance, Insurance, Commercial Insurance, Claim, Commercial Lines, Liability, Property & Casualty..., Brokers, Underwriting, Legal Liability, Claims Management, Workers Compensation, Professional Liability
Education
Illinois State University 1995 — 1999
Bachelor of Science (BS), Criminal Justice and Corrections
Humana December 2014 - Present
SWBC July 2014 - November 2014
Enterprise Products February 2014 - June 2014
Intel India Technology Pvt Ltd January 2005 - February 2014
Accenture, Bangalore March 2003 - January 2005
Otlsoft, Bangalore November 2000 - March 2003
Skills
PMP Certified, Project Management, Application Support..., ITIL Certified, Microsoft Technologies, Java Technologies, Supplier and Resource..., Oursourcing Expertise, People Management
Education
Bharathidasan University 1995 — 1998
Master of Computer Applications (MCA), Computer Science, First Class
PC Connection, Inc. August 2014 - Present
SWBC May 2012 - August 2014
Grecco Solutions January 2011 - April 2012
OCS IT Solutions May 2009 - December 2010
Grecco Consulting Services May 2003 - April 2009
Tartan Textile Services April 1999 - April 2003
MDS Computer Services February 1998 - March 1999
Roofing Wholesale Company 1996 - 1998
Skills
Cisco, VoIP, Linux, Zimbra, Cloud Computing, Consultancy, Security, Start-ups, Troubleshooting, Virtualization, Network Security, Telecommunications, Team Leadership, Solution Selling, Integration, SaaS, Computer Hardware, Contract Negotiations, VMware, Windows, Disaster Recovery, Consultative Selling, IT Management, Strategic Planning, Data Center, System Architecture, Managed Services, IT Service Management, Business Management, Operating Systems, Cisco Technologies, Active Directory, Technical Support, SAN, VMware Infrastructure, System Deployment, Microsoft Exchange, Infrastructure, VPN, Software Installation, Citrix, SQL, Servers, Microsoft SQL Server, Network Design, Networking, IT Strategy, Unix, Hardware, Information Technology
Education
DeVry University 1997 — 1999
Business Management
Connecticut School of Electronics 1990 — 1994
Certificate, Industrial Electronics Technology/Technician
Springleaf Financial Services May 2012 - Present
129th Army Band 2004 - 2013
Springleaf Financial Services 2004 - 2012
SWBC February 1998 - August 2004
CDS Global 1993 - 1998
Skills
Programming, Technical Training, Organizing, COBOL, IBM iSeries, IBM AS/400, DB2, Aldon, OS/400, Visio, Systems Analysis, Access, SQL, SDLC, RPG, Data Analysis, TSO, Analysis, Mainframe, Business Analysis, Data Warehousing, Databases
Education
Army Element School of Music 1985 — 1985
Basic Course, Music Performance, General
Central College 1979 — 1981
Bachelor of Arts (BA), Music Teacher Education
SWBC October 2012 - Present
CORE Health Care November 2010 - February 2012
Clifton Conner Consulting 2005 - 2010
Clarke American Checks, Inc. 1992 - 2005
Skills
Strategic Planning, Change Management, Performance Excellence, Lean Manufacturing, Business Process..., Compliance, Risk Management, Project Management, Six Sigma, Process Improvement, Organizational..., Leadership, Recruiting, Coaching, Management Consulting, Analysis, Team Building, Operational Excellence, Employee Training, Operations Management, Performance Management, Program Management, Cross-functional Team..., Continuous Improvement, Management, Quality Management, Strategy, Workshop Facilitation, Performance Improvement, Quality Assurance, Training, Governance, Manufacturing, Leadership Development
Education
University of Southern California 1977 — 1980
MS, Systems Management
Brigham Young University
BA, French
SWBC February 2015 - Present
JCPenney October 2005 - Present
Skills
Merchandising, Retail, Visual Merchandising, Sales, Assortment, Store Management, Retail Sales, Planograms, Merchandise Planning, Inventory Management, Customer Service, Sales Management, Profit, Sales Operations, Apparel, Customer Satisfaction, Marketing, Customer Experience, Microsoft Excel, Teamwork, Employee Training, PowerPoint, Data Entry, Hiring, Time Management, Leadership, Cashiering, Team Building, Cash Register, Customer Retention, Facebook, Forecasting, Fashion, Inventory, Driving Results, Inventory Control, New Store Openings, Outlook, P, POS, Payroll, Phone Etiquette, Social Networking, Shrinkage, Recruiting, Purchasing, Process Scheduler, Training, Telephone Skills, Pricing
Education
The University of Texas at San Antonio 2009 — 2012
Bachelor of Business Administration (BBA), Marketing
Palo Alto College 2004 — 2007
Associate of Science (A.S.), Accounting
Clarabridge January 2014 - Present
Perceptive Capture September 2013 - January 2014
Genworth Financial December 2011 - September 2013
SWBC December 2008 - September 2011
SWBC December 2008 - December 2009
RentInRichmond.com October 2005 - January 2007
Virginia Crossings Resort March 2004 - October 2005
Skills
Sales Management, Leadership, Insurance, Training, Sales Operations, Technology, Customer Service, Time Management, Call Centers, Hiring, Performance Management, Coaching, E-Learning, Team Building, Sales, Employee Training, CRM, Salesforce.com, Account Management, Management
Education
University of Richmond 2006 — 2006
Teacher Licensure Program
East Carolina University 1998 — 2002
BS, Hopsitality Management
MedPro Group August 2015 - Present
MedPro Group September 2013 - August 2015
Design Collaborative August 2011 - August 2013
SWBC March 2010 - July 2011
SWBC August 2009 - March 2010
SWBC August 2008 - August 2009
Skills
Social Media Marketing, Marketing, Advertising, Event Planning, Event Management, Proposal Writing, Press Releases, Business Development, CRM, Management, Editing, Internal Communications, Budgets, Sales, Creative Direction, Training
Education
Indiana University—Purdue University Fort Wayne 2014 — 2016
Master of Business Administration (M.B.A.)
Indiana University - Kelley School of Business 2004 — 2008
B.S., Marketing
Hales Insurance Agency November 2011 - December 2012
SWBC 2010 - 2011
Skills
Property & Casualty..., Casualty, Legal Liability, Leadership, Marketing, Team Building, Sales, Account Management, Small Business, New Business Development, Training, Customer Service, Umbrella Insurance, Sales Process, Selling, Negotiation, Strategic Planning, Sales Management, Casualty Insurance
Education
James Madison University 1987 — 1989
Bachelor of Arts (B.A.), History
Richard Bland College 1984 — 1987
SWBC January 2011 - Present
WR Starkey Mortgage May 2004 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop
Education
Colorado State University
CORE Lending a d/b/a of Weststar Mortgage Corporation May 2013 - Present
SWBC August 2010 - April 2013
Zeus Mortgage 2008 - 2009
Option One Mortgage 2007 - 2008
Arrow Financial Mortgage November 2004 - March 2007
Skills
FHA, Refinance, Mortgage Banking, Negotiation, Small Business, Sales, Real Estate, Sales Management, VA loans, Loans, Credit, USDA, Residential Mortgages, Selling, Marketing, Mortgage Lending, FHA financing, Investment Properties, Loan Origination, Team Building, Government Loans
Education
Lorain County Community College 1991 — 1993
Associate of Science (A.S.), Biology/Biological Sciences, General
SWBC May 2014 - Present
The University of Texas at San Antonio July 2012 - July 2013
The University of Texas at San Antonio June 2011 - July 2012
Northwest Vista College August 2010 - May 2011
Seaworld San Antonio January 2009 - August 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, English, Event Planning, Nonprofits, Community Outreach, Higher Education
Education
The University of Texas at San Antonio 2011 — 2013
Bachelor of Arts (B.A.), Psychology, Minor Business Administration
Northwest Vista College 2008 — 2011
Associate's degree
PostNet January 2011 - Present
SWBC May 2010 - December 2011
Skills
Small Business, Signs, Digital Printing, Wide Format Printing, Direct Mail, Flyers, Print On Demand, Finish, Advertising, Postcards, Email Marketing, Graphics, Letterhead, Graphic Design, Variable Data Printing, Corporate Gifts, Packaging, Marketing, Direct Marketing, New Business Development, Offset Printing, Account Management, Invitations, Banners, Labels, Layout, Newsletters, Envelopes, Catalogs, Brochures, Customer Service, B2B, Pre-press, Business Cards, Logo Design, Posters, Stationery, Bindery, Sales, Print Management, Trade Shows, Laminating, Vinyl, Brand Development, Booklets, Adobe Acrobat, Corporate Branding, Presentation Folders, Scanners, Business Networking
Education
Humboldt State University 1979 — 1983
Bachelor's degree, Business
Regis University
Master of Business Administration (MBA)
SWBC April 2011 - Present
Covenant Hospice, Inc April 2002 - February 2011
Brownsville Ministries December 1999 - February 2002
Hibernia Insurance Agency February 1999 - December 1999
Bethany World Prayer Center January 1991 - January 1999
Computer Services of Baton Rouge January 1988 - January 1991
Xenetech September 1987 - September 1988
Skills
Leadership, Program Management, Project Management, Software Project..., Management, IT Management, Project Planning, SDLC, Integration, Analysis, Requirements Analysis, MS Project, Information Technology, Databases, Microsoft SQL Server, SharePoint, Visio, JavaScript, IIS, SQL, Web Development, HTML, Windows Server, XML, Software Development
Education
University of West Florida 2002 — 2008
BS, Information Technology
Louisiana State University 1978 — 1983
Mechanical Engineering
Vandebilt Catholic High School 1973 — 1978
High School, College Prep
SWBC August 2015 - Present
Marketing & Business Development Consultant 2009 - July 2015
The Carlton Group & Carlton Crowdfunding 2014 - 2014
Mission Capital Advisors January 2012 - August 2013
Home Servicing LLC 2010 - 2012
Rosin & Associates November 2009 - October 2010
Ackman Ziff Real Estate September 2008 - January 2009
D.B. Zwirn June 2004 - March 2008
Wachovia Bank June 2002 - June 2004
Skills
Microsoft Office, Salesforce.com, Bloomberg, Argus, Financial Modeling, New Business Development, Fund and Investment..., Primary Mortgage Markets, Portfolio Management, Asset Management, Loans, Asset Managment, Mortgage Lending, Investments, Mergers & Acquisitions, Business Development, Risk Management, Finance, Corporate Finance, Capital Markets, Due Diligence, Commercial Real Estate, Banking, Underwriting, Mortgage Servicing, Loan Servicing, Real Estate, Valuation, Private Equity, Structured Finance, Financial Structuring, Hedge Funds, Alternative Investments, Real Estate Economics, Credit, Funding, Credit Analysis, Financial Services, Loss Mitigation, Trading, Loan Origination, Securitization, Real Estate Financing, CMBS, Fixed Income, Investment Banking, Asset Based Lending, Loan Level Due Diligence, Marketing Strategy, Financial Marketing
Education
New York University 2007 — 2009
MS, Real Estate Finance
The George Washington University 1998 — 2002
BBA, Finance
American Inter-Continental University 2001 — 2001
Study Abroad, International Banking
The New School
N/A, The Legal Aspects of the Film and Television Industries
SWBC September 2009 - Present
New South Federal Savings Bank October 2007 - September 2009
Market Street Mortgage January 2007 - October 2007
Unity Mortgage Corp June 1999 - December 2006
Skills
FHA, Mortgage, First Time Home Buyers, Home, Mortgage Banking, VA, Conventional, Refinance, USDA, Mortgage Lending, VA loans, Conforming, Purchase, Residential, Mortgage Industry, Real Estate, New Home Sales, Mortgage Planning, Credit, Move Up Buyers, Residential Mortgages, First Time Buyers, HUD, Government Loans, Single Family Homes, FHA financing, New Homes, Residential Homes, Investment Properties, Underwriting, Loans, Loan Origination, Construction Loans, Buyers, Certified Mortgage..., VA Loans, Investors, Foreclosures, Sales, Real Estate Transactions, Referrals, Buyer Representation, Relocation, REO, Short Sales, Customer Service, Management, FHA Financing
Education
Louisiana State University 1987 — 1990
Finance
Louisiana State University 1987 — 1990
iCantu IT Consulting & Staffing Solutions March 2004 - Present
SWBC May 2011 - June 2013
Lighthouse Document Technologies March 2010 - October 2010
TagCow July 2008 - March 2010
CyberSource July 2006 - October 2009
Authorize.Net July 2006 - July 2008
UIEvolution, a Square-Enix subsidiary June 2004 - July 2006
20th Century Fox August 2002 - July 2003
Infospace January 2000 - August 2002
Microsoft June 1999 - December 1999
Skills
Software Project..., Vendor Management, Program Management, IT Management, ITIL, SaaS, Project Management, Data Center, Security, IT Service Management, Business Intelligence, Software Development, Agile Methodologies, Enterprise Software, Disaster Recovery, Databases
Education
The University of Texas at Austin - The Red McCombs School of Business 2011 — 2012
MS, Technology Commercialization
University of Washington, Michael G. Foster School of Business 2007 — 2009
MBA
University of Phoenix 2001 — 2003
BSIT, Bachelors of Science
Hawaii Pacific University 1992 — 1996
AVANCE-San Antonio, Inc. August 2015 - Present
SWBC September 2013 - May 2015
Tesoro February 2013 - September 2013
NuStar Energy Corporation October 2012 - January 2013
Robert Half International January 2012 - May 2012
Unilever July 2010 - January 2011
Howard University Service Center June 2008 - January 2010
Education
Howard University 2006 — 2010
BBA, Finance/International BusinessBBA
SWBC September 2012 - Present
Fiesta Del Sol May 2011 - July 2012
My First School October 2010 - March 2011
ChildServe March 2010 - November 2010
Heart of Iowa ASAC October 2009 - January 2010
Skills
Spanish, Time Management, Teamwork, File Management, Customer Satisfaction, Ten Key, Microsoft Office, Fax, Phone Etiquette, Microsoft Excel
Education
Kaplan University 2013 — 2015
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Kirkwood Community College 2009 — 2012
Associate of Arts (A.A.), General Studies
SWBC March 2013 - Present
Waste Management August 2012 - March 2013
Waste Pro USA October 2011 - August 2012
Waste Management, Inc. August 2009 - August 2011
ARAUCO July 2007 - August 2009
Alltech Communications August 2003 - May 2007
Skills
Cold Calling, Account Management, New Business Development, Sales Management, Sales, Sales Process, Negotiation, Customer Service, Sales Operations, Direct Sales, Selling, Sales Presentations, Customer Retention, Contract Negotiation, Outside Sales, B2B, Marketing, Team Building, Pricing, Revenue Forecasting
Education
Georgia Southern University 2002 — 2007
Bachelors of Liberal Arts, General Studies
Shiloh High School
SWBC May 2015 - Present
SWBC September 2013 - April 2015
SWBC April 2008 - September 2013
SWBC September 2007 - April 2008
Alternative Benefit Solutions September 2006 - September 2007
First Innovations First Guard December 2004 - September 2006
Skills
Insurance, Coaching, Operations Management, Public Speaking, Project Management, Contractual Agreements, Proposal Writing, Qvidian Proposal..., Salesforce.com, Hiring, Microsoft Office, Mentoring, Supervisory Skills, Automation, Sales Management, Negotiation, Employee Relations, Process Improvement, Management, Leadership, Data Analysis, Banking, Sales, Team Building, Risk Management, Account Management
Education
Baylor University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Marketing
Club Blow dry May 2014 - Present
Accounting Solutions First October 2014 - December 2014
Martha's Table May 2013 - October 2014
SWBC September 2012 - December 2012
ULTA BEAUTY July 2011 - November 2012
Randstad US, Professionals August 2012 - September 2012
JCPenney November 2008 - April 2010
Skills
Office Administration, Childcare, Cosmetology, Food & Beverage, Customer Service..., Data Entry, Salesforce.com, HMDA, SharePoint, Multi Tasking, Microsoft Office, Microsoft Excel, Microsoft Office 2007, Microsoft Word
Education
Northwest Vista College 2008 — 2010
Associates, General Studies
El Paso Community College 2007 — 2008
Certificate, Cosmetology
SWBC December 2012 - Present
Insurance Auto Auctions 2010 - 2012
Guarantee Trust Life Insurance 2000 - 2010
Progressive Insurance 1998 - 2000
The Cleveland Clinic 1997 - 1998
ICI Paints 1992 - 1997
ICI Paints 1990 - 1992
ICI Paints 1989 - 1990
Skills
SDLC, Business Intelligence, Program Management, Cross-functional Team..., Integration, Management, Leadership, PMP, SharePoint, Vendor Management, Process Improvement, Enterprise Software, Agile Methodologies
Education
Lake Forest Graduate School of Management 2005 — 2008
MBA, Business Administration and Management, General
Baldwin Wallace University 1991 — 1994
BA, Business
Lakeland Community College 1983 — 1986
AAB, Data Processing, 3.6
Darden Graduate School of Business Administration
Executive Training
SWBC April 2003 - Present
Sagemark Consulting 2002 - 2003
Education
Humboldt State University 1994 — 1998
BS, Economics
SWBC July 2008 - Present
Citibank October 2001 - November 2007
Education
ITT Technical Institute-San Antonio 1988 — 1990
Associates of Applied Science Degree in Electronic Engineering Technology
Our Lady of the Lake University 1987 — 1988
Wheatley High School, San Antonio, TX 1983 — 1987
High School Diploma, General Studies
SWBC November 2011 - Present
SWBC November 2008 - November 2011
Gold's Gym March 2003 - December 2003
Skills
Process Improvement, Call Center, Operations Management, Vendor Management, Risk Management, Mortgage Lending, Team Building, Call Centers, Training, Business Process..., Leadership, Business Analysis, Management, Banking, Program Management, Integration, Customer Service, Personal Training, Sales
Education
Southwest Texas State University 2000 — 2002
Bachelor of Science (BS), Kinesiology and Exercise Science
Abilene Christian University 1997 — 2000
SWBC June 2014 - Present
HEB July 2008 - June 2014
United States Air Force December 2003 - December 2007
Skills
Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Public Speaking, Teamwork, Microsoft Excel, Analysis, Organization, Problem Solving, High Pressure..., Time Management, Outlook
Education
The University of Texas at San Antonio 2011 — 2013
BBA, Finance, General
Le Cordon Bleu College of Culinary Arts-Austin 2008 — 2009
AAS, Culinary Arts/Chef Training
SWBC November 2014 - Present
The Capital Group Companies February 2003 - November 2014
Vizornet Technologies 2001 - 2002
BlueStorm, Inc., Subsidiary of Butler International 2000 - 2001
Concurrent Technologies Corporation 1997 - 2000
NIJ's Office of Law Enforcement Technology Commercialization 1996 - 1997
American Heuristics Corporation 1991 - 1995
Skills
Program Management, PMO, E-commerce, Technology Transfer, Project Portfolio..., Projects, Software Quality..., Operations Management, Sourcing, Service Delivery, IT Management, ITIL, SDLC, Risk Management, Disaster Recovery, Process Improvement, Business Process..., IT Service Management, IT Strategy, Cross-functional Team..., Project Management, Change Management, Business Process, Business Continuity, Vendor Management, Management, Enterprise Architecture, Governance, Project Delivery, Project Planning, Analysis, Team Leadership, Resource Management, Strategy, Agile Methodologies, Leadership, Software Development, Requirements Gathering, Enterprise Software
Education
Keller Graduate School of Management of DeVry University
Master of Project Management, Project Management
Wheeling Jesuit University
Master of Business Administration (MBA)
Wheeling Jesuit University
BSIE, Industrial Engineering
Kaiser Permanente September 2014 - Present
SWBC July 2013 - June 2014
Comcast August 1997 - December 2012
Skills
Resource Management, Aspect eWorkforce..., Telecommunications, Call Center, Troubleshooting, Forecasting, Data Analysis, Analysis, Avaya, Microsoft Excel, Team Leadership, Call Center Development, PowerPoint, Cross-functional Team..., Contact Centers, Operations Management, Outsourcing, Performance Management, Workforce Planning, ACD, Leadership, Call Centers, Customer Experience, Customer Satisfaction, Customer Retention, Human Resources, Management, Networking, Problem Solving, Process Improvement, Team Building, Telephony, Training, Vendor Management, Wireless, Workforce Management
Education
El Camino College
GSA February 2015 - Present
SWBC December 2014 - February 2015
Toyota Motor Corporation May 2012 - December 2014
Solutions West November 2011 - April 2012
California Department of Corrections and Rehabilitation August 2010 - November 2011
Vision IT Services USA Inc March 2009 - August 2010
Opel Soft Inc June 2006 - July 2007
Skills
Documentum, Java, HP-UX, Tomcat, Enterprise Content..., Content Server, Webtop, WDK, TaskSpace, Document Management, SOA, SDLC, Java Enterprise Edition, Requirements Analysis, Integration, XML, Oracle, JSP, Technical Recruiting
Education
Gannon University 2007 — 2008
Master's degree, Electrical and Electronics Engineering
SWBC July 2010 - Present
South West Business Corporation July 2010 - February 2012
First Financial Corporate Services January 2007 - February 2010
Protective Life Insurance Company September 2002 - August 2005
WNC Insurance Services, Inc September 2000 - September 2002
Inland Empire Health Plan October 1997 - November 1999
Law Office of Paul Cadman Esq., Attorney at Law April 1996 - August 1997
McKinley Children's Center March 1990 - November 1996
Skills
Legal Research, Insurance, Legal Writing, Contract Negotiation, Training, Negotiation, Analysis
Education
Loyola Marymount University
Liberal Arts/English, Communication
Strayer University
University of La Verne
Paralegal Studies
SWBC November 2013 - Present
Self Employed Independent Consultant September 2013 - November 2013
Decypher June 2013 - August 2013
CareTact November 2012 - April 2013
Frost & Sullivan September 2008 - February 2012
Washington Mutual March 2006 - March 2007
Skills
Computer Hardware, Software Installation, Computer Repair, Software Implementation, Lotus Notes, Lotus Domino, Active Directory, Nortel Phone Systems, Cisco VPN Client, Cisco Call Manager, Customer Focus, Customer Experience, Customer Service, Troubleshooting, Cisco VPN, Networking, Help Desk Support, Operating Systems, IT Service Management, Printers, Mobile Technology, Wireless Networking, IT Operations, Information Technology, Testing, Windows 7, Windows, IT Management, Windows Server, Hardware, Technical Support, Software Documentation, Technical Writing, Virtualization, Visio, System Administration, Program Management, Consulting, VPN, Servers, DHCP, Network Administration, TCP/IP, Windows XP, VoIP, System Deployment, Wireless, Analysis, Citrix, Laptops
Education
Hallmark College of Technology/Hallmark College of Aeronautics 2007 — 2008
Associates Degree, Computer Science and Technology
Customer Service Training 2006 2006 — 2006
Associate's degree, quality assurance
SWBC April 2015 - Present
R+L Carriers July 2014 - March 2015
HEB March 2014 - April 2014
HCA Physician Services October 2013 - February 2014
HEB/Ultimate Staffing March 2012 - August 2013
Dahill February 2012 - February 2012
HEB/Hawkins Personnel December 2011 - February 2012
Capital Group/Spherion Staffing July 2011 - October 2011
RemX Specialty Staffing 2009 - 2010
Saiful-Bouquet, Inc July 2008 - July 2009
Skills
Human Resources, Purchasing, Customer Service, Microsoft Office, Invoicing, Logistics, Budgets, Microsoft Excel, Cross-functional Team..., Outlook, Management, SAP, Data Entry, Administration, Negotiation, Office Operations, Project Coordination, Altiris, Lotus Notes, Contract Negotiation, Auditing, Enterprise Software, UPS Shipping, Transportation, Administrative..., Process Scheduler, Leadership, Transportation..., Data Maintenance, Administrative..., File Maintenance, MS Office Suite, Billing, TMS (Transportation..., FedEx PowerShip, Unix, Akcelerant, Focus Net, ECM
Education
Webinar on Finding Hidden Jobs 2011 — 2011
Santa Ana College 1997 — 1999
Business Application
Cypress College 1984 — 1989
Business Administration
United States Air Force February 2013 - Present
USAF April 2009 - Present
Kennmark Group December 2007 - April 2009
SWBC 2007 - 2007
Wood TV 8 May 2006 - August 2006
Harold Zeigler 2005 - 2005
Skills
Recruiting, Management, Advertising, College Recruiting, Talent Acquisition, Applicant Tracking..., Technical Recruiting, Resume Writing, Temporary Staffing, Temporary Placement, Sourcing, Employee Relations, Human Resources, Internet Recruiting, Talent Management, Training, Job Fairs, Background Checks, Interview Preparation, Customer Service, New Hire Orientations, Recruitment Training, Benefits Negotiation, Sales, Screening, Cold Calling, Hiring, Executive Search, Staffing Services, Interviews, Leadership, Military, Military Operations, Employee Training, Personnel Management
Education
Grand Valley State University 2002 — 2006
Advertising and Public Relations, Advertising
Western Michigan University 2001 — 2002
Industrial Design, Industrial and Product Design
Regent Property Group August 2015 - Present
SCZ Designs - Graphic Design & Branding January 2006 - Present
Zbranek & Holt Custom Homes, Ltd. 1998 - Present
Abstract Artist 2000 - Present
SharperLending 2006 - 2008
SWBC 2004 - 2006
Skills
WordPress Design, Brochures, Adobe Creative Suite, Corporate Branding, Logo Design, Advertising, Graphic Design, Web Design, InDesign, Layout, Social Media Marketing, Business Cards, Graphics, Photoshop, Trade Shows, Digital Marketing, SEO, Flyers, Creative Direction, Team Building, Social Media, Illustrator, Adobe Acrobat, Marketing Communications, Real Estate, Email Marketing, Digital Printing, Leadership Development, Corporate Events, Market Analysis, Print Production, Photo Editing, Tradeshow Design, Collateral Design, Large Format Graphics, Banners, Direct Mail, Marketing, Sales, Marketing Strategy, Online Marketing, Branding & Identity
Education
The University of Texas at San Antonio 1997 — 2008
Business, Management, Marketing, and Related Support Services
Shaw Academy for Online Marketing
Online Marketing Certification, Internet Marketing
Champions School of Real Estate 2013 — 2013
Real Estate Salesperson #653203, Real Estate
Houston Community College
HCC Houston, Texas Loan Processing Certification and Loan Officers License (exp. 4/05)
SWBC October 2010 - Present
SWBC 2006 - 2010
LandSafe 2004 - 2006
Skills
Management, Leadership, Customer Service, Process Improvement, Research, Insurance, Training, Outlook, Team Building, Microsoft Office, Account Management, Microsoft Excel, Microsoft Word, Operations Management, PowerPoint, Business Process...
Education
Concordia University Texas 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
The University of Texas at Austin 2000 — 2004
Bachelor of Arts (B.A.), English Language and Literature, General
The University of Texas at Austin 2000 — 2004
Bachelor of Arts (B.A.), Asian Studies/Civilization
Catapult Staffing 2014 - Present
Association of Clinical Research Professionals (ACRP) 2012 - Present
SWBC 2014 - 2014
Google 2013 - 2014
eHealthScreenings 2013 - 2013
Aerotek Scientific, LLC. 2010 - 2013
Aerotek Scientific, LLC. 2010 - 2011
T-Mobile May 2009 - August 2010
T-Mobile April 2008 - May 2009
T-Mobile August 2007 - April 2008
Skills
Recruiting, Training, Interviews, Clinical Research, Temporary Placement, Staffing Services, Business Development, Technical Recruiting, Management, Human Resources, Cold Calling, Networking, Sourcing, Onboarding, Applicant Tracking..., Sales, Leadership, Medical Devices, Internet Recruiting, Talent Acquisition, Pharmaceutical Industry, Healthcare, Clinical Trials, Regulatory Affairs, Screening, Contract Recruitment, Contract Negotiation, Team Building, Account Management, Executive Search, Building Relationships, Vendor Management, College Recruiting, Team Leadership, Outlook, Customer Service, Salesforce.com, Project Management, Screening Resumes, Biotechnology, Talent Management, Permanent Placement, Employee Relations, Resume Writing, Employee Training, Hiring, Time Management, Temporary Staffing, Benefits Negotiation, Relationship Building
Education
Full Sail University
BS, Entertainment Business
Lee University
SWBC September 2014 - Present
Burns & McDonnell May 2013 - July 2013
Northside ISD October 2011 - January 2013
TLC Courier Express May 2008 - December 2011
Skills
Early Childhood..., Front Office
Education
Northwest Vista College 2011 — 2012
IBC Bank January 2013 - Present
SWBC October 2012 - December 2012
BAE Systems March 2008 - September 2012
BAE Systems March 2008 - August 2012
Booz Allen October 2007 - March 2008
Booz Allen October 2007 - March 2008
World Savings August 2005 - September 2007
Ciber Inc March 2005 - March 2005
SharePoint Subject Matter January 2005 - February 2005
2003 SharePoint 2003 SME June 2004 - July 2004
Skills
SharePoint Designer, SharePoint, Architecture, Requirements Analysis, Microsoft SQL Server, Architectures, Business Intelligence, .NET, InfoPath, Integration, Leadership, Microsoft Office..., Software Documentation, ASP.NET, Quality Assurance, HTML, Databases, Technical Support, Windows, Networking, Security, Project Planning, Project Management, C#, Web Development, Visual Studio, Testing, Servers, Program Management, Training, Disaster Recovery, Process Improvement, SDLC, jQuery, Software Development, Management, SharePoint Server
Education
Park University 2004 — 2011
BS - CS, Computer Science and Engineering
91B - United States Army 1994 — 1994
91B - Combat Medic
Texas School of Business 1990 — 1991
Med Tech
67U - United States Army 1987 — 1987
67U Medium Lift Helicopter Mechanic/Chinook
Membership Marketing Support Services April 2012 - Present
SWBC October 2006 - April 2012
Skills
Marketing, Copywriting, Marketing Strategy, Advertising, Consulting, Financial Services, Direct Mail Campaigns, Consultative Selling, Strategic Planning, Customer Service, Account Management, Risk Management, Insurance
Education
Kutztown University of Pennsylvania
Bachelor's Degree, English/Professional Writing
Boyertown Area High School
SWBC LRM ManagerSWBCJanuary 2010 - Present
Skills
Strategic Planning, Customer Service, Microsoft Office, Public Speaking, Negotiation, Microsoft Word, Budgets, PowerPoint, Team Building, Research, Teaching, Team Leadership, Process Improvement, Project Management, Leadership, Management, Sales Management, New Business Development, Sales, Program Management, Project Planning, Training, Insurance, Business Analysis, Account Management, Risk Management, Underwriting
Education
Central College 1994 — 1998
Bachelor’s Degree
Highlands High School 1990 — 1994
Leadership Lab
Leadership Lab
Leadership Lab
Chase August 2014 - Present
SWBC April 2014 - July 2014
Allstate January 2012 - February 2012
ING January 2007 - November 2009
AppleOne September 2006 - November 2006
United States Air Force January 2003 - July 2004
Bank of America January 2001 - October 2002
California Federal Bank - Cal Fed December 1999 - December 2000
United States Air Force November 1994 - November 1998
Skills
Research, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, Quality Control, Interviews, Creative Writing, Conflict Resolution, Data Analysis, Military Logistics, Communication Skills, Child Development, Microsoft Excel, Web Design, Bilingual, Data Entry, Analysis, Call Centers, Access, Process Improvement
Education
University of Maryland University College 2008 — 2015
Bachelor of Science (B.S.), Psychology
MTI Business College Inc 1999 — 2001
Diploma, Microcomputer Operations
Wyndham Worldwide August 2015 - Present
SWBC March 2015 - August 2015
Signature Flight Support June 2011 - March 2015
Kaplan September 2009 - July 2011
Lockheed Martin September 2008 - March 2009
Signature Consultants November 2007 - July 2008
Robert Half International January 2006 - January 2007
Le Cordon Bleu College of Culinary Arts, Orlando FL September 2001 - January 2006
Skills
Interviewing, Talent Acquisition, Onboarding, Background Checks, Technical Recruiting, Hiring, Sourcing, Job Fairs, Employee Relations, Team Building, Full-cycle Recruiting, Recruitment/Retention, Applicant Tracking..., Talent Management, Mentoring, Outlook, Excel, College Recruiting, Compensation, Microsoft Office
Education
Inter-American University of Puerto Rico-Metropolitan Campus
BS, Aeronautical Science
Strayer University
BSBA, Human Resource Management
SWBC January 2014 - Present
CV Systems April 2006 - September 2013
Citi April 2000 - April 2006
U.S. Bank April 1999 - April 2000
Systems Engineering Services April 1998 - April 1999
Skills
COBOL, COBOLII, CICS, MVS, ISPF, TSO, JCL, ICSF, Encryption, Fileaid, DB2, AS400 system, STRQM, STRSQL, SQL, SPUFI, VSAM, Change Management, Xpediter, Intertest, STRDBG, CL, TCP/IP, SDLC, Endeavor, Aldon, Infoman, Alchemist, Business Requirements, Visual Basic, Visio, Requirements Analysis, Data Warehousing, IBM Test Tool, Thales, Key-Up, SAR, Assembler, PL/1, Unix, IBM iSeries
Education
DeVry University 1996 — 1998
Associates Degree, Business programming
SWBC July 2015 - Present
Skills
Project Management, Project Planning, Risk Management, Cross-functional Team..., Marketing Strategy, Time Management, Microsoft Project, Process Improvement, Microsoft Office, Program Management, Event Management, Entertainment Management, Team Leadership, Event Planning, Customer Service..., Entrepreneurship, Sports, Organizational..., Leadership Development, Team Management, Financial Services, General Insurance, Homeowner Association..., Business Process..., Offshore Outsourcing, Graphic Design, Retail Buying, Analysis, Team Building
Education
Lamar University
Business Administration and Management, General
CHRISTUS Health March 2015 - Present
University Health System July 2014 - March 2015
United States Department of Defense September 2012 - July 2014
Accenture May 2011 - September 2012
SWBC January 2007 - May 2011
SWBC September 2003 - December 2006
United States Marine Corps September 1992 - September 1996
Skills
Disaster Recovery, Databases, Microsoft SQL Server, SharePoint, Database Administration, SSRS, SQL, Troubleshooting, Data Migration, Requirements Analysis, T-SQL, SQL Server Management..., SQL Tuning, Performance Tuning, SSIS, High Availability, VMware, Security, Database Design, ETL, Replication, SQL Server 2008 R2, SQL Server 2008, Spanish-speaking, SQL Server 2012, SQL Server 2005, SQL Server 2000, SQL Server Database..., SQL Server Clusters, SQL Server Database..., SQL Server Log Shipping, SQL Server Database DOD..., SQL Server Security..., Database Migrations, Confio Ignite, SQL Server Backup and..., RedGate SQL Backup Pro, Central Managment Server, Active DoD Secret..., SQL Server Data Tools, Data Modeling, Data Warehousing, Access, Leadership, Team Building, Critical Thinking
Education
Hallmark College of Technology/Hallmark College of Aeronautics 2005 — 2006
Associate Degree, Computer Network Systems Technology
SWBC June 2014 - Present
USAA September 2006 - January 2013
Skills
Insurance, Financial Services, Property & Casualty..., Banking, Customer Service, Sales, Employee Training, Team Leadership
Education
Our Lady of the Lake University
Master of Business Administration (MBA), Business Administration and Management, General
The University of Texas at San Antonio
Bachelor of Applied Science (BASc), Mathematics and Statistics
SWBC April 2014 - Present
Goldbelt Raven September 2010 - March 2014
Inet Security & Surveillance January 2002 - August 2010
Skills
Vendor Management, Inventory Management, Asset Management, Windows 7, Troubleshooting, Active Directory, Computer Hardware, Windows Server, Help Desk Support, CCTV, Windows XP, Technical Support, System Administration, Servers, Software Installation, Hardware, Laptops, BMC Remedy, Software Documentation, Networking, VMware, Microsoft Exchange, VPN, Network Administration, Blackberry Enterprise..., ITIL, Remote Desktop, IP CCTV, Bomgar, Hardware Installation, Aldon, Information Technology, DVR, Avaya IP Telephony, TCP/IP, Network Security
Education
Kaplan College-San Antonio 2002 — 2004
Computer Systems Networking and Telecommunications
McCollum High School 1998 — 2001
Diploma
Freelance Web Designer (Self-employed) December 2009 - Present
Rackspace Open Cloud Academy July 2015 - September 2015
Goldbelt Raven September 2012 - March 2013
IBM Global Services December 2005 - December 2009
Kaman's Art Shoppes, Inc May 1992 - October 2006
SBC Communications Inc. December 2001 - November 2005
USAA December 1998 - March 2000
Redland Stone Products 1995 - 1998
SWBC November 1993 - December 1995
Skills
Technical Support, Dreamweaver, Windows 7, Web Development, Troubleshooting, Windows, System Administration, Windows Server, User Interface Design, HTML, OS X, Microsoft Office, DHCP, CSS, Computer Hardware, Norton Ghost, Team Leadership, Web Design, Computer Security, Ethernet/IP, Software Development, WordPress, Wireless Networking, Project Planning, CompTIA Network+..., Caricatures, Blogger, Mobile Devices, Event Management, Computer Hardware..., Art, Desktop Support, Unix, Borland Delphi, Creative Problem Solving, Economics, OneNote, Evernote, GIMP, Project Management
Education
Oregon State University
B.S., Mathematical Sciences
Texas Workforce Commission August 2014 - Present
United States Air Force Reserve March 2013 - Present
Fidelity National Information Services April 2012 - October 2012
U.S. Army Reserve November 2008 - August 2012
Administrative Office of the Courts January 2011 - December 2011
Fidelity National Information Services March 2008 - December 2010
SWBC March 2007 - March 2008
USAA August 2000 - July 2006
United States Air Force November 1991 - May 2005
Skills
Project Implementation, Problem Solving, Microsoft Office, Business Analysis, Data Mining, Data Analysis, Customer Relations, Report Writing, Dashboards, Change Management, Customer Service, Monarch, AS400, Data Extraction, Counseling, Account Management, Testing, Process Improvement, Psychotherapy, IBM iSeries, Dashboard, Program Management, Management, Project Management, Project Planning, Analysis, Budgets, Visio, Training, Policy, Quality Assurance, Leadership, Operations Management, Team Building, Software Documentation, Government, Risk Management, Time Management, Disaster Recovery, Team Leadership, Resource Management, Access, Business Process...
Education
Liberty University 2009 — 2012
Master of Divinity (M.Div.), Chaplaincy
Wayland Baptist University 1997 — 2000
BS, Business Administration
Wayland Baptist University 1997 — 1998
AAS, Business Administration
Showa Gakuin April 2013 - April 2015
SWBC 2015 - 2015
RCS Corporation, Japan October 2012 - April 2013
Energy One Windows July 2012 - September 2012
Japan Exchange and Teaching Program(me) (JET) August 2007 - August 2009
Skills
Training, Recruiting, Human Resources, Microsoft Office, Editing, Japanese, Teaching, Marketing, Research, Sales, Social Media, International Relations, Public Speaking, Written & Oral..., Organizational..., Japanese culture, Interpersonal..., PowerPoint, Public Relations, Education, Outlook, Gmail, GrapeSEED, Early Childhood..., Primary Education, Conflict Resolution, Teaching English as a..., Adult Education, Presentations, Art
Education
University of the Incarnate Word 2009 — 2011
Master of Arts (M.A.), Higher Education/Adult Education, 4.0
University of Alabama 2002 — 2006
Bachelor of Arts (B.A.), Major: Public Relations, Minor: Photography & Japanese
千葉大学 / Chiba University
Tuscaloosa County High School
Pear Analytics April 2015 - Present
Volitant Pictures December 2011 - Present
SWBC May 2014 - April 2015
CST Brands, Inc. July 2013 - May 2014
For The Kids Dance Marathon, Inc. March 2012 - July 2013
Texas Sustainable Energy Research Institute February 2012 - June 2012
Baylor University August 2008 - May 2010
Smith Pump Company May 2009 - August 2009
Baylor I5 July 2008 - August 2008
P5 Management Group Inc May 2007 - August 2007
Skills
Social Media, Start-ups, Advertising, Technical Writing, Facebook, Project Management, Photoshop, Marketing Strategy, Marketing Communications, Product Development, Engineering, Photography, Mathematics, Writing, Market Research, Data Analysis, Video Production, Online Marketing..., Google Analytics, HubSpot, Google Adwords, Digital Video, Digital Marketing, Mechanical Engineering, Financial Analysis, Scheduling Management, Business Strategy, Designing Marketing..., Film Production, Video Editing, Premiere, Event Photography, Google+, Inbound Marketing, Front-end Development
Education
The University of Texas at San Antonio 2011 — 2013
MBA, Project Management, 3.63
Baylor University 2005 — 2010
BSME, Mechanical Engineering, 3.29
SWBC May 2015 - Present
Broadway National Bank April 2014 - May 2015
Security Service Federal Credit Union January 2014 - April 2014
generations federal credit union January 2008 - October 2013
Skills
Time Management, Social Media, Customer Service, Microsoft Office, Banking, Microsoft Excel, Outlook, Microsoft Word
Education
Palo Alto College 2010 — 2013
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Palo Alto College 2010 — 2013
Associate of Arts (A.A.), Communication and Media Studies
eBay Inc and PayPal April 2015 - July 2015
Kforce, Texas State Health & Human Services Commission and Software House International February 2014 - 2014
St. Philip's College January 2013 - December 2013
Capital Group September 2013 - September 2013
Modis October 2012 - January 2013
ARC (Temp Agency) July 2012 - September 2012
SWBC August 2011 - February 2012
Tsource /Total Site Solutions (Temp Agencies) and Microsoft July 2011 - August 2011
Insight Global (Temp Agency) and Wells Fargo Bank June 2011 - July 2011
Evolvent/Fort Sam Houston and Lackland AFB January 2009 - March 2011
Skills
Software Skills, Servers, Windows 7, XP, VPN, Software Installation, Hardware, Laptops, Routers, Data Center, Networking, Printers, Switches, Security, Visio, System Deployment, HP, Windows XP, OS X, Windows
Education
St. Philip's College 2013 — 2013
Computer Support Specialist, InformationTechnology Security, Networking Technologies, Linux Installation &, A
The Texas A & M University System, Texas Engineering Extension Service 1999 — 1999
Certificate in Computer Service Technician, Computer Service Technician Courser #59007C and Computer Literacy Course #63047, Satisfactory completion of the course
CANON, U.S.A. Inc., Itasca, IL 1997 — 1997
Technical course of instruction for Canon laser fax machines, 90%
Montclair State University
Bachelor of Science (BS), Industrial Studies and Technology
SWBC March 2015 - Present
State Farm February 2014 - February 2015
Leamon Anderson State Farm April 2013 - January 2014
Bank of America September 2005 - April 2013
Skills
Residential Mortgages, Mortgage Servicing, Life Insurance, Health Insurance, Property & Casualty..., Financial Services, Insurance, Loan Servicing, Home Equity Loans, Mortgage Lending, Underwriting, Refinance, Relationship Management, Loans, Cross Selling, Customer Service, Sales, Sales Management, Team Building, Leadership, Management
Education
McNeese State University 2000 — 2004
BS, Marketing
SWBC October 2014 - Present
IBC Bank December 2013 - October 2014
UBREAKIFIX April 2012 - December 2013
Skills
Windows, Microsoft Office, Operating Systems, Troubleshooting, Microsoft Word, Computer Hardware, Microsoft Excel, Windows 7, Computer Repair, OS X, Windows XP, Laptops, Software Installation, Networking, Active Directory, Technical Support, Windows Vista, Customer Service, Android, Printers, PowerPoint, Hardware, Help Desk Support, iPhone, Windows XP Pro, Computer Maintenance, HP, Team Leadership, Management, Disaster Recovery, System Administration, Databases
Education
The University of Texas at San Antonio 2013 — 2015
Bachelors, Computer Science
Northwest Vista College 2007 — 2013
Computer Science
TLG Consulting Group July 2015 - Present
SWBC February 2015 - July 2015
Banc of California June 2013 - December 2014
Trimavin February 2013 - June 2013
Discover Home Loans February 2010 - February 2013
Skills
Real Estate, Appraisals, REO, Mortgage Lending, FHA, Mortgage Banking, Loans, Loan Origination, Underwriting, Credit, Residential Mortgages, Customer Service, Financial Analysis, Banking, Analysis, Loan Servicing, Project Management, Team Building, Process Improvement, Program Management, Real Estate Financing, Real Estate Economics, Investment Properties
Education
Boise State University 1977 — 1979
Master of Business Administration (MBA), Business Administration and Management, General
US Military Academy 1965 — 1969
BS, Civil Engineering
SWBC February 2015 - Present
Accountemps July 2014 - February 2015
InGenesis, Inc. July 2013 - July 2014
NAF 2008 - November 2013
McDonald's Corporation November 2008 - May 2009
Skills
Business Analysis, Typing, Microsoft Office, Cash Handeling, Organization &..., Managerial Skills, Customer Service, Computer/Technical..., Call Centers, Education, Friendly Personality, Teamwork, Adventure Travel, Travel, Cultural Awareness, Cultural Analysis, Following Instructions, Self-starter, Highly motivated..., Positivity, planning, Goal Oriented, Sense Of Urgency, data entry, statistics, Problem Solving, Motivated self-starter, marketing, Front Office, Research, Sales, excellent communication, general business, forcasting, principles of..., basic pricing strategies, Highly detail oriented, Work Ethic, honesty and integrity, principles of accounting, Administration, Management, PeopleSoft, Access, Administrative..., Organizational Structure, Collaborative Problem..., Software Documentation, Team-oriented, Time Management
Education
Webster University 2010 — 2016
Master of Business Administration (M.B.A.), Masters Business Administration - Procurement/Acquisition
The University of Texas at San Antonio 2011 — 2012
Bachelor's Degree, International Business
Northwest Vista College 2008 — 2011
Associate's Degree, Business Administration and Management, General
Self-Employed Writer July 2011 - Present
USAA August 2008 - May 2010
SWBC September 2007 - August 2008
Progressive Insurance August 2005 - September 2007
Skills
Freelance Writing, Copywriting, Creative Writing, Ghostwriting, Technical Writing, Books, Blogging, Social Networking, Web Content, Marketing Strategy, Social Media Marketing, Online Advertising, Newsletters, Marketing Copy, Publications, Brand Development..., Radio Advertising, Multi-channel Campaign..., Journalism, Resume Writing, Value Propositions, Brand Management, Website Development, Mobile Advertising, Proposal Writing, Advertising
Education
Grinnell College 2000 — 2004
Bachelor of Arts (B.A.), English
Kent State University 2005 — 2006
Master of Library & Information Science (MLIS)
SWBC March 2015 - Present
Nebraska Transport Co. 2005 - March 2015
Coors of West Nebraska 1977 - 2005
Skills
Management, Team Building, Leadership, Training
Education
Chadron State College 1969 — 1974
bachelor of Science in Education, Biology, Chemistry, Physic
SWBC March 2013 - Present
Rasmussen College January 2013 - Present
University of Maryland September 2006 - Present
University of Phoenix January 2008 - June 2014
Catapult Systems November 2011 - March 2013
Zachry Construction January 2008 - November 2011
Kaplan University September 2009 - August 2010
Abacus Technology October 2007 - January 2008
American CAN! October 2007 - October 2007
US Air Force June 2004 - October 2007
Skills
SharePoint, SQL Server 2000-2008, Server Administration, Microsoft Office 2007, System Administration, IT Management, Troubleshooting, Security, Disaster Recovery, Computer Hardware, Software Documentation, Active Directory, Windows Server, Microsoft Exchange, Microsoft SQL Server, Microsoft Office..., Windows 7, SSRS, Databases, Microsoft Technologies, Cloud Computing, Network Security, SDLC
Education
Walden University 2011 — 2015
Doctor of Business Administration, Management Information Systems, General, 4.00
Wayland Baptist University 2010 — 2011
MBA, Management
Touro University 2005 — 2006
Grad Cert, Business Intelligence
Community College of the Air Force 2004 — 2006
AA, Human Resource
Touro University International 2003 — 2004
MS, Information Technology Management
University of Maryland College Park 1997 — 2003
BS, Computer Studies
SWBC September 2013 - Present
QBE North America July 2006 - September 2013
Sears February 1998 - September 2003
Skills
Customer Service, Financial Analysis, Life Insurance, Insurance, Management, Process Improvement, Vendor Management, Risk Management, Business Analysis, Underwriting, Property & Casualty..., Leadership, Sales, Financial Risk, Commercial Insurance, General Insurance, Call Centers, Liability, Business Process..., Relationship Management, Team Building, Strategic Planning, Operations Management
Education
Central Washington University 1998 — 2001
Schaeffer Financial, LLC December 2013 - Present
Financial Services Advisory January 2013 - December 2013
Financial Services Advisory April 2011 - December 2013
BYU-Idaho March 2010 - January 2011
American Marketing Association--BYU-Idaho Chapter 2010 - December 2010
BYU-I January 2010 - October 2010
State Farm Insurance April 2009 - August 2010
Financial Services August 2007 - December 2008
Church of Jesus Christ of Latter-day Saints August 2005 - August 2007
SWBC 2004 - 2004
Skills
Microsoft Excel, Teaching, Market Research, Compliance Testing
Education
Trinity University-Washington 2012 — 2014
Master of Business Administration (M.B.A.)
College for Financial Planning 2012 — 2012
Registered Paraplanner, Financial Planning and Services
Brigham Young University - Idaho 2008 — 2010
Business, Marketing
SWBC June 2013 - Present
NCS Pearson April 2008 - June 2013
Burton's Customs 2008 - 2013
Rackspace Managed Hosting 2007 - 2008
Radley Corporation 2005 - 2007
Harris/Encoda Systems 2004 - 2006
Macatawa Multiline 1991 - 2003
Skills
Agile Methodologies, XML, Software Project..., SDLC, SharePoint, Requirements Analysis, Software Development, Scrum, Visio, Software Documentation, Integration, Testing, Agile Project Management, PMP, Quality Assurance, Requirements Gathering
Education
Michigan Technological University 1999 — 2003
Bachelor of Science (B.S.), Management Information Systems
West Ottawa High School 1995 — 1998
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Self-Employment August 2011 - Present
Consensus Corporation / Target Corporation April 2015 - Present
Shipcom Wireless July 2014 - April 2015
Yee & Associates, P.C. April 2013 - July 2014
SWBC July 2012 - April 2013
CDI Corporation June 2011 - March 2012
Cardinal Intellectual Property May 2008 - May 2011
USPTO September 2003 - October 2004
MITRE June 2001 - November 2002
Skills
Employment Law, Patents, Intellectual Property, Legal Research, Legal Writing, Technical Writing, Litigation, Research, Americans with..., Employment..., Patent Litigation, Patentability, Patent Prosecution, Criminal Law, Trademarks, Invention, Licensing, Prosecution, Patent Applications, Copyright Law, Client Counseling, Microsoft Office, Trade Secrets, Due Diligence, Project Management, Public Speaking, Legal Advice, Software Development, Litigation Support, Trademark Infringement, PowerPoint, Arguments, Software Patents, Technology Transfer, Communication, Patent Portfolio..., Registered Patent..., Patent Searching
Education
Georgetown University Law Center 2004 — 2007
JD, Patent and Employment Law
Pepperdine University School of Law 2005 — 2012
LL.M. Equivalent, Dispute Resolution
Cornell University 1997 — 2001
BS cum laude, Engineering Computer Science
Cornell University 1997 — 2001
BA cum laude, Dual Major in History & Linguistics
Fordham University 1995 — 1997
History
Frontier Central High School 1992 — 1995
Diploma, Math, English, French
SWBC December 2013 - Present
Skills
QA Automation, Requirements..., Risk Based Testing, SOA Testing, Agile Testing, Test Analysis, Test Execution, Bug Tracking, Test Cases, Test Planning, Regression Testing, Test Estimation, Website Testing, End-to-end Testing, System Integration..., Non-functional Testing, Test Tools, User Acceptance Testing, Black Box Testing, UI testing, Testing, Validation, Manual Testing, Quality Assurance, Agile, Automation, Business Analysis, Defect Tracking, Quality Center, QTP, System Testing, Test Director, WinRunner, Software Quality..., Test Strategy, Test Automation, Integration Testing, Web Testing, Test Management, Performance Testing, Black Box, ClearQuest, Regression, Test Methodologies, Test Design, Software Quality, SDLC, SQL, Software Quality Control, QC
Education
Olabisi Onabanjo University 1999 — 2003
B.Sc, Computer Science
SWBC March 2015 - Present
BD October 2012 - Present
University of Phoenix January 2009 - Present
BD October 2014 - March 2015
Society of Corporate Compliance and Ethics (SCCE) 2014 - 2014
Becton Dickinson December 2010 - October 2012
Raycom Media November 2006 - November 2010
APOLLO GROUP, INC January 2004 - November 2006
Skills
Budgets, Financial Analysis, Process Improvement, Financial Reporting, SAP, Forecasting, Internal Controls, Accounts Payable, Finance, Accounts Receivable, Managerial Finance, Program Management, Account Reconciliation, Cross-functional Team..., Management, Sarbanes-Oxley Act, Change Management, Strategic Planning, Project Management, Customer Service, Team Leadership, Sarbanes-Oxley, Analysis, Accounting, Leadership, CRM, Invoicing
Education
Capella University 2010 — 2013
PhD, Organizational Leadership
Belhaven University 2004 — 2005
Master of Science, Management
Belhaven University 2001 — 2004
Bachelor of Science, Management
Presence Technology August 2013 - Present
A. L. Greer Foundation December 2009 - Present
Greer Media Group, LLC July 2003 - Present
Aspiring Arts Publishing April 2002 - Present
Wingspan Portfolio Advisors July 2012 - September 2013
SWBC June 2011 - 2012
Monitronics International May 2008 - June 2010
Monitronics 2008 - June 2010
GMAC ResCap January 2008 - April 2008
Saxon Mortgage Services Inc August 2004 - 2007
Skills
Vendor Management, Visio, Project Management, Strategic Planning, Process Improvement, Telecommunications, Risk Management, Disaster Recovery, Troubleshooting, System Administration, Call Centers, Leadership, ITIL, Data Center, Avaya, IVR, Training, Networking, Change Management, Cisco Technologies, Servers, Management, Security, Technical Support, Integration, Avaya Technologies
Education
Tarrant County College 2007 — 2008
AS, Small Business Management
Indiana Institute of Technology 1991 — 1992
Bogan
Laureate International Universities December 2012 - Present
Scantron January 2012 - November 2012
Harland Clarke September 2011 - December 2011
KCI Medical June 2010 - September 2011
SWBC May 2008 - June 2010
Harland Clarke May 2004 - May 2008
The Cartel Group 2001 - 2004
Skills
Employee Relations, Talent Management, HRIS, Performance Management, Human Resources, Benefits Administration, Employee Benefits, Employee Engagement, Recruiting, Onboarding, Organizational..., Applicant Tracking..., New Hire Orientations, Taleo, Hiring, Team Building, Job Descriptions, HR Policies, Coaching, FMLA, Job Fairs, Resume Writing
Education
Our Lady of the Lake University 2005 — 2006
MBA, Management
Our Lady of the Lake University 1996 — 2000
BBA, Human Resources
Deverus August 2005 - Present
SWBC August 2001 - August 2004
Mall Acquisition Corp / NexGen Solutions 2000 - 2001
Tabor Interactive 1999 - 2001
Skills
Start-ups, Web Applications, Web Development, Business Intelligence, HTML 5, Salesforce.com, Social Media, Customer Service, Information Architecture, AJAX, Microsoft Excel, SaaS, JavaScript, Strategic Planning, Business Development, Business Strategy, ColdFusion, Mobile Applications, jQuery, Software Development, PHP, SQL, Team Building, IIS, CSS, Team Leadership, Enterprise Software, Change Management
Education
Texas State University 1992 — 1994
Colorado Mountain College
SWBC July 2012 - Present
Associated Materials July 2007 - May 2008
Education
Cuyahoga Community College 1982 — 1984
Southwest Business Corporation January 2006 - Present
SWBC 2006 - 2010
Skills
Customer Service, Insurance, Sales Management, Account Management, Process Improvement, Call Centers, New Business Development, Salesforce.com, Sales, Executive Management, Strategic Planning, Leadership, Vendor Management, Underwriting, Call Center, Project Management
Education
Colorado State University 1978 — 1982
SWBC April 2015 - Present
QBE North America June 2011 - April 2015
Bank of America March 2002 - May 2011
Wells Fargo July 1995 - February 2002
Skills
Management, Risk Management, Insurance, Process Improvement, Leadership, Property & Casualty..., Program Management, Underwriting, Relationship Management, Mergers & Acquisitions, Call Centers, Change Management, Vendor Management, Business Process..., Banking, Team Building
Education
California State University-Northridge 1998 — 2001
Bachelor’s Degree
2B Claim Services November 2014 - Present
SWBC February 2014 - November 2014
Balboa Insurance Group January 2008 - February 2014
QBE North America 2007 - 2014
QBE North America 2007 - 2014
Balboa Insurance Group 2008 - 2011
Balboa Insurance Group 2008 - 2011
Travelers Insurance May 2006 - January 2008
University of Phoenix/University of Southern Nevada August 2003 - June 2006
State Farm Insurance March 1991 - June 2003
Skills
Claim, Commercial Insurance, Customer Service, General Insurance, Process Improvement, Property, Claims Management, Commercial Lines, Risk Management, Liability, Negotiation, Underwriting, Property & Casualty..., Management, Operations Management, Insurance, Financial Risk, Team Management, Legal Liability, Reinsurance, Relationship Management, Litigation Management, Workers Compensation, Brokers, Health Insurance, Fraud, Casualty, Life Insurance, Leadership, Team Building, Strategic Planning, Property Damage, Training
Education
University of Phoenix 2003 — 2006
Master's in Organizational Management, Organizational Management/Human Resources
University of Southern Nevada 2003 — 2006
PharmD, Pharmacy
Paradise Valley Community College 2003 — 2003
Associate of Science (A.S.), Chemistry/Biological Sciences
Northern Arizona University 1983 — 1987
Bachelor of Science (B.S.), Business/Corporate Communications
SWBC February 2015 - Present
Advisors Asset Management, Inc. June 2005 - January 2015
Morgan Stanley January 2004 - June 2005
Skills
Portfolio Optimization, Relative Value, Trading Systems, Trading, Fixed Income, Sales, Investments, Bonds, Structured Finance, Series 7, Series 63, Wealth Management, Asset Management, Finance, Alternative Investments
Education
Colby College 2000 — 2003
Bachelor of Arts (B.A.), Economics
BHS 1996 — 1999
SWBC 2007 - Present
SWBC April 2007 - March 2009
INFONXX March 2003 - April 2007
Skills
Call Centers, Process Improvement, Insurance, Team Leadership, Operations Management, Coaching, Management, Customer Service, Account Management, Employee Relations, Team Building, Project Management, Performance Management, Microsoft Word, Project Planning, Contact Centers
Education
Our Lady of the Lake University 1994 — 1997
MBA, Management
The University of Texas at San Antonio 1983 — 1985
BBA, Management
University of Texas at Austin 1981 — 1983
Management
SWBC September 2007 - Present
Trinity Millennium Group February 2007 - August 2007
USAA June 1999 - August 2002
World Savings April 1994 - June 1999
Harland Clarke 1992 - 1994
Empire Systems 1991 - 1991
Texas Municipal Power Agency April 1987 - July 1989
Blinn College 1984 - 1986
Skills
Maven, Spring, Hibernate, COBOL, MVS, AS400, JAVA, JavaScript, JCL, IntelliJ IDEA, IBM Mainframe, IBM iSeries, Hats, Fidelity, LPS, Accounting, Cost Accounting, Financial Accounting, z/OS, SQL, UML, CICS, Easytrieve, VSAM, Syncsort, MBA, DB2, JSP, IBM Utilities, Aldon, Web Services, MSP, SOAP, TSO, iSeries, Software Development, Endeavor, Databases, XML, Visio, Requirements Analysis, Project Management, Software Project..., Access, Mainframe, Programming, Vendor Management, Requirements Gathering, Data Warehousing, Database Design
Education
St. Mary's University 2001 — 2002
MBA
San Antonio College 1999 — 1999
The University of Texas at San Antonio 1999 — 1999
Texas A&M University - Mays Business School 1990 — 1991
BBA, Accounting
Blinn College 1984 — 1986
AA, General Studies
Texas State Technical College Waco 1981 — 1984
AAS, Computer Science
Bryan High
SWBC April 1996 - February 2011
Skills
Business Development, Leadership, Strategic Planning, Banking, Coaching, Financial Analysis, Strategy, Management, Finance, Team Building
Education
Eastern New Mexico University 1982 — 1987
Strategic Operations Leadership, Orange County, California Area 2015 - Present
SWBC November 2012 - Present
Bank of America 2009 - 2012
Balboa Insurance Group 2006 - 2009
Provident Funding Associates L.P. 2003 - 2006
Washington Mutual 2000 - 2003
Bank of America Mortgage 1997 - 2000
The Home Mortgage Network 1995 - 1997
PNC Mortgage 1992 - 1995
California Federal Bank 1984 - 1992
Skills
Risk Management, Loans, Credit, Mortgage Lending, Process Improvement, Loan Origination, Executive Management, Financial Services, Leadership, Finance, Underwriting, Management, Portfolio Management, Strategic Planning, Loan Servicing, Operations Management, Mortgage Banking, Mortgage Servicing, Financial Risk, Analytics, Real Estate, Customer Service, Training, Investment Properties, Sales Operations, Operational Planning, Operational Excellence, Operational Risk, Operational Risk..., Operational Efficiency, Operational Due..., Operational Strategy, Operational Support, Operational Analysis, Operational Streamlining
Education
California State University-San Bernardino
Master of Business Administration (M.B.A.)
ISS Facility Services November 2012 - Present
NuStar Energy Corporation October 2009 - November 2012
SWBC January 2007 - October 2009
Valero Energy Corporation 2001 - 2007
Skills
Sarbanes-Oxley Act, Internal Audit, Auditing, Internal Controls, IT Audit, Financial Reporting, CISA, Financial Accounting, Risk Management, Sarbanes-Oxley, Accounting, Risk Assessment, Enterprise Risk..., Financial Analysis, GAAP, US GAAP, CPA, Process Improvement, General Ledger
Education
Maryville University of Saint Louis
Bachelor of Science, Accounting
SWBC May 2002 - Present
Skills
Credit Unions, Loans, Credit, Insurance, Risk Management, Call Centers, Consumer Lending, Sales Management, Mortgage Lending, Underwriting, Financial Services, Executive Management, Banking, Leadership, Sales, Vendor Management, Customer Retention, Finance, Relationship Management, Business Development, Account Management, Portfolio Management, Process Improvement
Education
Arizona State University 1983 — 1987
BA Communications, Business
CMG Financial June 2015 - Present
Mission Mortgage of Texas, Inc. December 2014 - Present
University Federal Credit Union July 2014 - December 2014
Taylor Morrison October 2012 - June 2014
Citi October 2011 - September 2012
Amplify June 2011 - October 2011
Amplify Credit Union May 2010 - June 2011
PrimeLending June 2008 - May 2010
PrimeLending June 2008 - May 2010
SWBC October 2005 - June 2008
Skills
Sales Operations, Finance, Investment Properties, Leadership, Loans, Management, Marketing Strategy, Mortgage Banking, Mortgage Lending, Mortgage Marketing, New Home Sales, Program Management, Real Estate, Sales, Selling, FHA, Credit, Refinance, First Time Home Buyers
Education
Houston Baptist University - College of Business and Economics 1987 — 1990
Music Education with a minor in Business
USAA January 2013 - Present
SWBC July 2011 - January 2013
Travelers September 2003 - July 2011
Skills
Insurance, Casualty, Claim, General Insurance, Workers Compensation, Claims Management, Underwriting, Liability, Health Insurance, Risk Management, Legal Liability, Employee Benefits
Education
Austin College 1985 — 1989
Bachelors, Business
Ultimate Software December 2013 - Present
Parallon June 2012 - November 2013
SWBC October 2010 - June 2012
Smart IMS November 2008 - March 2009
Tata Consultancy Services June 2004 - November 2008
Sutherland Global Services December 2003 - May 2004
Skills
Visio, Requirements Analysis, Requirements Gathering, Business Analysis, Agile Project Management, SQL, Microsoft SQL Server, Software Development, Kanban, Microsoft Office, Access, PMP, Macro, MySQL, UML, Functional..., Process Engineering, Business Process..., Software Project..., SQL Server, Query Analyzer, Use Case Analysis, Process Modeling, MS Project, Mortgage Industry, Insurance Domain, Gap Analysis, Data Analysis, Insurance, Quality Assurance, Testing, Process Improvement, Scrum, Microsoft Project
Education
Manonmaniam Sundaranar University
MS, Information Technology & E-Commerce
Project Management Institute
PMP
SWBC Vice President OriginationArcher Contingent Energy Risk, LLCJanuary 2014 - Present
Aquila 1986 - 2002
Aquila Energy 1986 - 2002
Education
Central Michigan University 1995 — 1996
Master of Business Administration (MBA), Business Administration and Management, General
University of Nebraska-Lincoln 1967 — 1972
Bachelor's degree
SWBC March 2009 - Present
CU National Mortgage April 2005 - February 2009
Countrywide 2002 - 2006
Skills
Mortgage Banking, Mortgage Lending, Refinance, Loan Origination, Banking, Underwriting, Residential Mortgages
Education
Montclair State University 1976 — 1980
BA, Economics
LIDA September 2015 - Present
Adventure with Us June 2015 - Present
Self-employed March 2007 - Present
SugarsGone June 2015 - August 2015
Source Consulting USA January 2015 - February 2015
SWBC December 2014 - December 2014
Healthcare Success Strategies September 2014 - October 2014
Brand Ingenuity Group July 2013 - August 2014
Ad Exchange Group July 2013 - August 2014
Medigen Systems, Inc. dba Focal Point Systems September 2010 - March 2013
Education
Free Code Camp 2015 — 2017
Certificate in Full Stack Web Development, Computer Software Engineering
School of Devs / Hack Dojo 2015 — 2015
LAMP, MEAN, Mobile Web Development
Thinkful 2014 — 2014
Front-End Web Development
CodeAcademy.com 2013 — 2013
Web Development
Long Beach City College 1999 — 2000
Computer Science
SWBC July 2014 - Present
United States Army November 1993 - July 2014
FNC October 2012 - May 2014
Vantage Sourcing August 2012 - October 2012
United States Army Saftey Center August 2011 - August 2012
Walmart November 2007 - February 2011
Murphy Oil March 2005 - November 2007
Skills
WCF, WCF Services, x509 certificates, WPF, WPF Development, ASP.NET AJAX, ASP.NET, C# 4.0, VB.NET, Microsoft SQL Server, Leadership Development, Management, Network Architecture, Teradata, ASP.NET Custom Server..., .NET, C#, jQuery, TFS, T-SQL, Visual Studio, Databases, JavaScript, Testing, SOA, SQL, AJAX, SDLC, Visio, Agile Methodologies, Software Development, LINQ, Web Development, ASP.NET MVC, HTML, Windows Server, Requirements Analysis, Entity Framework, WinForms, ADO.NET, knockout.js, MVC 4, Web Api, Web Services, WebAPI
Education
Webster University 2010 — 2014
Louisiana State University in Shreveport 2001 — 2004
BS, Computer Science
Caddo Parish Magnet High School 1990 — 1994
Diploma, General Studies
SWBC November 2012 - Present
Banamex October 2011 - November 2012
Citi July 2011 - November 2012
Pearson June 2007 - July 2011
Dell November 2004 - March 2007
Fresenius Medical Care February 2003 - October 2004
Skills
Test Cases, TFS, Software Project..., Agile Methodologies, Software Quality..., SDLC, Quality Assurance, Test Planning, Software Documentation, Visio, Requirements Analysis, Business Analysis, SharePoint, Process Improvement
Education
National Institute of Technology 1992 — 1994
Associate of Applied Science, Engineering Technology
New Braunfels High School
SWBC December 2007 - Present
SWBC Mortgage 2007 - Present
Skills
USDA, FHA, Mortgage Banking, Underwriting, Mortgage Underwriting, Loan Origination, FHA financing, Residential Mortgages, Loans, Refinance, Reverse Mortgages, Credit Analysis, Construction Loans, Credit, VA loans, Banking, First Time Home Buyers
Education
Central Washington University
BA, Business
SWBC February 2014 - Present
Wells Fargo Home Mortgage May 2013 - December 2013
TEKsystems August 2012 - March 2013
TEKsystems September 2008 - July 2012
TEKsystems May 2008 - August 2008
TEKsystems January 2008 - April 2008
TEKsystems September 2005 - November 2007
Skills
Software Project..., IT Management, Quality Management, Quality Assurance, Business Analysis, Requirements Analysis, Requirements Gathering, SDLC, Microsoft Project, Agile Scrum, Waterfall methodology, HP Quality Center, QTP, Visual Studio (TFS), Oracle PL/SQL, MS SQL server, Software Quality..., Microsoft Word, Microsoft Office, C++, Waterfall, Test Planning, Quality Center, Microsoft Excel, Test Cases, Scrum
Education
Concordia University 2001 — 2003
Master's degree, Engineering (M.Eng)
Bharathiyar University 1995 — 1999
Bachelor's degree, Engineering (B.Eng)
SWBC January 2009 - Present
Akcelerant June 2008 - February 2015
SWBC January 2007 - January 2009
SWBC January 2002 - December 2007
SWBC November 1997 - December 2001
Cotrak Insurance Services February 1989 - October 1997
Skills
Credit Unions, Underwriting, Mortgage Lending, Insurance, Credit, Executive Management, Loans, Banking, Mortgage Banking, Consumer Lending, Risk Management, Loan Origination, Strategic Planning, Sales Management, Call Center, Vendor Management, New Business Development, Process Improvement, Financial Risk, Team Building, Business Process..., Loss Mitigation, Financial Services, Finance, Portfolio Management, Relationship Management, Strategy, Refinance, Financial Institutions, Leadership, Business Development
Education
Massachusetts Institute of Technology - Sloan School of Management 2008 — 2010
Executive Certificate, Technology and Product Strategy
Illinois College 1978 — 1982
BA, Mathematics, Business
SWBC 2010 - Present
JPMORGAN ASSET MANAGEMENT April 2001 - March 2010
SMITH BARNEY April 1996 - April 2001
Merrill Lynch May 1992 - April 1996
Skills
Sales, Insurance, Outlook, Marketing, Sales Management, Sales Operations, Series 7, Investments, Training, Business Development, Finance, Business Planning, Financial Services, Portfolio Management, Budgets
Education
Bowling Green State University 1985 — 1989
Bachelor of Science, Education
Fredericktown High School 1982 — 1985
SWBC July 2015 - Present
NuStar Energy L.P. September 2014 - Present
NuStar Energy L.P. September 2014 - July 2015
Job Seeker November 2013 - August 2014
NuStar Energy L.P. July 2013 - August 2013
Hartford Insurance Company July 2001 - April 2013
HARTFORD INSURANCE COMPANY July 2001 - April 2013
Hartford January 2001 - April 2013
Our Lady of the Lake University January 1997 - January 2001
Computer Rescue January 1996 - January 1997
Skills
Active Directory, BMC Remedy, Disaster Recovery, SharePoint, Vendor Management, Software Documentation, Process Improvement, ITIL, Citrix, Windows 7, Visio, SDLC, Business Analysis, XP, Troubleshooting, VPN, Call Centers, Information Technology, Windows, VMware, Technical Support, Computer Hardware, Lotus Notes, Operating Systems, Help Desk Support, Hardware, Software Installation, IT Operations, System Deployment, Network Administration, Servers, Incident Management, IT Service Management, Service Desk, System Administration, Windows Server, Networking, Security, Microsoft Exchange, HP, Training, Cisco Technologies, Integration, Management, Leadership, Infrastructure, Virtualization, IT Strategy, Network Security, VMware ESX
Education
Our Lady of the Lake University 1997 — 2001
MBA, Electronic Commerce
The University of Texas at San Antonio 1977 — 1987
BBA, Management
SWBC May 2014 - Present
GMAC Mortgage February 2005 - April 2014
GMAC Mortgage January 2000 - February 2005
GMAC Mortgage 1996 - 2000
GMAC Mortgage 1993 - 1996
GMAC Mortgage 1992 - 1993
GMAC Mortgage August 1983 - 1992
Skills
Risk Management, Process Improvement, Mortgage Banking, Escrow, Mortgage Lending, Insurance, Underwriting, Loan Servicing, Mortgage Servicing, Loans, Auditing, Management
Education
Hawkeye Community College 1976 — 1977
Accounting
LaPorte City High School 1974 — 1976
SWBC
Skills
Insurance, Talent Acquisition, Benefits Administration, Performance Management, New Hire Orientations, Employee Relations, Talent Management, Workers Compensation, Onboarding, Human Resources, Organizational..., Applicant Tracking..., HRIS, Training, Employee Benefits, Leadership, Team Building
Education
Florida State University 1971 — 1972
North Florida Junior College 1969 — 1971
Associate's degree
SWBC August 2015 - Present
Advisors Asset Management, Inc. March 2015 - July 2015
Advisors Asset Management, Inc. July 2014 - February 2015
Advisors Asset Management, Inc. January 2014 - June 2014
Advisors Asset Management, Inc. February 2013 - December 2013
Advisors Asset Management, Inc. February 2012 - January 2013
Skills
Customer Service, Customer Experience, Inventory Management, Business Analysis, Portfolio Management, Alternative Investments
Education
Connecticut College 2007 — 2011
Bachelors, Economics
Westminster School 2006 — 2007
Brooks School 2002 — 2006
EACC AgentNieman Insurance GroupMarch 2015 - Present
IWS 2007 - February 2014
SWBC August 1999 - August 2008
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Process Improvement, Windows
Education
Concord University
Bachelor of Science (BSc), Elementary Education and Teaching
Edgewood ISD April 2014 - Present
SWBC February 2013 - April 2014
SWBC May 2012 - February 2013
Aerotek Professional Services November 2011 - May 2012
2Wire June 2007 - February 2009
MAXIMUS February 2006 - April 2007
OnicSoft November 2002 - February 2006
Skills
Customer Service, Mortgage Banking, Training, Microsoft Office, Microsoft Excel, Insurance, HTML, CSS, PHP, Technical Support, Computer Repair, Computer Network..., Network Administration, MySQL, JavaScript, Database Design, Database Administration, Pascal, Borland Delphi, A+, Data Entry, Help Desk Support, Computer Maintenance, Windows, Mac, Wireless Networking, Information Technology, Call Centers, Outlook
Education
ITT Technical Institute-San Antonio 2005 — 2007
Associate's Degree, Computer and Information Sciences and Support Services, 4.0
Samuel Clemens High School 1994 — 1997
High School, High School Diploma
SWBC
Skills
Visio, DB2, SQL, COBOL, TSO, JCL, Microsoft SQL Server, Systems Analysis, RPG Free, RPG, Borland Delphi, OS/400, SharePoint, IBM iSeries, Disaster Recovery
Education
Eastern Gateway Community College 1984 — 1986
Associate's degree, Data Processing, 3.83
Community College of the Air Force 1987 — 1992
Associate's degree, Information Systems Management
Park University 1991 — 1993
Bachelor's degree, Computer Science and Management Information Systems, 3.63
Kennedy Western University 1994 — 2007
Master's degree, Computer Science
Capella University 2009 — 2012
Master's degree, Information Technology, 4.00
Capella University
Doctor of Philosophy (PhD), Information Technology
SWBC August 2007 - Present
USAA May 1994 - July 2006
Skills
Business Analysis, Logic Design, COBOL, JCL, C++, Assembly Language, Java, CICS, Pascal, SQL, PLI
Education
The University of Texas at San Antonio 1992 — 1994
Bachelor of Business Administration (BBA), Information Systems
Central Texas College 1990 — 1992
Associate of Science (AS), Computer Science
Texas A&M University 1981 — 1983
Accounting
DATABASICS 2015 - 2015
DATABASICS 2015 - 2015
SWBC October 2010 - August 2014
BAE Systems May 2010 - September 2010
BAE Systems May 2008 - May 2010
Accountemps January 2008 - May 2008
Alutiiq May 2006 - December 2007
Alutiiq 2005 - May 2006
Skills
Accounts Payable, Account Reconciliation, Accounts Receivable, Financial Analysis, Auditing, General Ledger, Accounting, Financial Reporting, Microsoft Office, Expense Reports, SharePoint, Process Improvement, Risk Management, Cost Accounting, Database Administration, Compensations, Investments, Analysis, Management, Finance, Business Analysis, Project Management, Integration
Education
American InterContinental University 2005 — 2006
Bachelor of Business Administration (B.B.A.), Accounting and Finance
University of Alaska Anchorage 2002 — 2003
Accounting
SWBC March 2014 - Present
Lawrence Hospital Center April 2013 - July 2013
Smith Ridge Veterinary Center May 2007 - March 2013
Meadow Veterinary Hospital June 2006 - May 2007
Law Offices of Magdalen Gaynor 2001 - 2006
Skills
Veterinary, Veterinary Medicine, Client Education, Dogs, Pets, Animal Welfare, Animal Behavior, Animal Husbandry, Animal Nutrition, Animal Work, Anesthesia, Venipuncture, Surgical Assisting
Education
Fordham University 2001 — 2006
Bachelor of Arts (B.A.), Sociology
Fordham University 2001 — 2006
equivalent of BS, Biology, General
SWBC December 2012 - Present
SWBC September 2012 - Present
Blue Cross Blue Shield of Georgia April 2012 - September 2012
Regional Elite July 2010 - May 2012
Skills
Microsoft Office, Administrative..., Customer Service, Airlines, Business Planning, Clerical Skills
Education
San Antonio College 2012 — 2013
Associate's degree, Accounting and Business/Management
Columbus State University 2009 — 2012
Bachelor of Arts (B.A.), Business Administration and Management, General
SWBC August 2012 - Present
Skills
Insurance, Marketing Strategy, Process Improvement
Education
Harvard Business School
UCLA
SWBC May 2012 - Present
SWBC October 2011 - May 2012
The Resort at Tapatio Springs Golf Resort March 2007 - March 2011
Skills
Insurance, Customer Service, Call Centers, Microsoft Office, Customer Satisfaction, Leadership, Customer Retention, Sales, Outlook, Process Improvement, Risk Management, Java
Education
University of Kansas 2013 — 2016
Bachelor of Science (BS), Strategic Communication
Northwest Vista College
Associate of Arts (A.A.), General Studies
Northwest Vista College
Associate of Science (AS), Engineering
Alexander Insurance Agency May 2012 - Present
SWBC May 2008 - May 2012
Midtex Insurance February 2003 - June 2007
Skills
General Insurance, Term Life Insurance, Health Insurance, Disability Insurance, Liability, Casualty Insurance, Retirement Planning, Customer Service
Education
Palo Alto College
Business, Management, Marketing, and Related Support Services