Experience
Air Wisconsin Airlines  January 2014 - Present
Worldwide Flight Services (WFS)   2009 - 2012
Worldwide Flight Services (WFS)   2008 - 2009
Worldwide Flight Services (WFS)   2001 - 2008
Globe Ground, NA   1998 - 2001
Swiss International Air Lines   1991 - 1997

Skills
Training, Aviation, Airport Management, Operations Management, Flights, Commercial Aviation, Aircraft, Aviation Security, Flight Safety, Charter, Customer Service, Air Freight, Freight, Management, Budgets, Airline Management, Revenue Analysis, Written & Verbal..., Troubleshooting, Quality Assurance, Leadership, Administrative Work, HR Policies, Project Planning, Compensation & Benefit, Safety, Recruiting, Employee Relations, Analytics, Bugeting, Discretion, Security, Accounting, Team-oriented, Multi Tasking, Performance Management, Employment Law, HRIS, Critical Thinking

Education
Delaware County Community College
Pursing Associate Degree in General Studies with Concentration on Business, Received Human Resource Management Certificate, August 2014, 4.0

Anne Arundel Community College
Continuing Education Certificate, Imports and Exports

Experience
TravelStore  September 1996 - Present
Swiss International Air Lines   May 1990 - September 1995
Saudi Arabian Airlines  April 1984 - September 1987

Skills
Luxury Lifestyle, Luxury Adventure Travel, Travel Planning, Tour Operators, Tourism, Hotels, Hotel Management, Cruises, Hospitality, Destination Marketing, Revenue Analysis, Incentives, Hospitality Industry, Resorts, Vacation, Adventure Travel, Tourism Management, Business Travel, Honeymoons, Leisure, Public Relations, Amadeus, Leisure Travel, Online Travel, Luxury, Airlines, Travel Writing, Travel Technology, Meeting Planning, Car Rental, Sales, Ticketing, Sabre, Event Management, Incentive Travel, Sustainable Tourism, Yield Management, Travel Management, Hotel Booking, Hospitality Management, Event Planning, Ecotourism, Travel Agency, Concierge Services, GDS, Front Office, Group Cruises, Travel Insurance, Rooms Division

Education
Ruprecht-Karls-Universität Heidelberg / University of Heidelberg   1980 — 1984
Masters Degree, german language and literature

Uskudar American High   1971 — 1979
high school, Highschool diploma

Experience
UCB Pharmaceuticals  April 2013 - Present
DeKalb County Government  August 2009 - April 2013
BCD Travel  July 2002 - September 2008
NetSchools Inc.   January 2001 - June 2002
PRG International   April 1999 - January 2001
Swiss International Air Lines   June 1997 - April 1999

Skills
Travel Management, CRM, Business Development, Management, Negotiation, Sales, Budgets, Performance Management, Procurement, Contract Management, Contract Negotiation, Policy, Operations Management, Sourcing, Leadership, Process Improvement

Education
Bethel University   1979 — 1981
BA, Psychology, German, Philosophy

Experience
Hellmann Worldwide Logistics  July 2014 - Present
SN Brussels   August 2010 - September 2012
Swiss International Air Lines   April 2008 - March 2012

Skills
Customer Service, Air Freight, Transportation, Teamwork

Education
The University of Huddersfield   2014 — 2016
Bachelor of Science (BSc), Air transport and Logistics Management

Experience
Swiss International Air Lines   July 2013 - Present
USTA  August 2011 - September 2011
Doshi Diagnostic Imaging Services, LLC   September 2008 - January 2010

Skills
Knowledgeable of..., Highly skilled with..., Highly skilled with..., Can work effectively in..., Great communication..., Fluent in both English...

Education
City University of New York City College   2012 — 2018
Bachelor of Science (BSc), Mechanical Engineering, Transfer Student

City University of New York-Hunter College   2010 — 2012
Nursing, Registered Nursing/Registered Nurse

City University Of New York-New York City College Of Technology   2009 — 2010
Radiographic Technology, Radiologic Technology/Science - Radiographer

Aviation High School   2004 — 2009
Aircraft Maintenance, Airframe Mechanics and Aircraft Maintenance Technology/Technician, 5th Year Program

Experience
Molloy College  September 2015 - Present
Swiss International Air Lines   May 2004 - Present
Swissair  1998 - 2002
Hill & Knowlton  1996 - 1998

Skills
Social Media Marketing, Public Speaking, Public Relations, Speech Writing, News writing, Teaching, Team-oriented, Internal & External..., Crisis Communications, Crisis Communications..., Media Relations, Corporate Communications, Social Media, Content Management, Web Content, News Writing, Integrated Marketing, Editing, Journalism, Blogging, Copy Editing, Magazines, Content Strategy, Press Releases, Strategy, Strategic Partnerships, Video Production, Project Management, Strategic Communications, Marketing Copy, Internal Communications, Proofreading, Multimedia, Editorial, Newsletters, Marketing Communications, Copywriting, Messaging, News Anchoring, Message Development, Broadcast Television, Customer Satisfaction, Broadcast Journalism, Unified Messaging, Crisis Management

Education
Northwestern University   1982 — 1983
MSJ, Journalism

SUNY Cortland
BA, English, PE, Journalism

Columbia University in the City of New York
British Literature Studies

Marymont/Adelphi/Iona
NY State Teacher Certification

Experience
Lufthansa  June 2010 - Present
Swiss International Air Lines   January 1990 - November 2000

Education
University of North Carolina at Chapel Hill   1981 — 1985
BA, COMMUNICATIONS

Experience
US Airways  October 2013 - Present
Air Wisconsin Airlines  March 2013 - November 2013
Swiss International Air Lines   April 2007 - August 2012
Swiss International Air Lines   July 2003 - March 2007
Swiss International Air Lines   April 2002 - June 2003
Swissair (1931-2002)   October 2000 - March 2002
Swissair (1931-2002)   July 1995 - September 2000
Swissair (1931-2002)   September 1980 - October 1995
KLM  June 1977 - August 1980

Skills
Analysis, Revenue Management, Data Analysis, Airlines, Aviation, Pricing, Sales Management, General Accounting, Revenue Analysis, Tourism, Project Planning, Accounting, Account Management, Sales, Teamwork, Amadeus, IATA, Airports, Commercial Aviation, Flights, Airport Management, Aircraft, Team Leadership, Management, Civil Aviation, Ticketing, Business Travel, Travel Management, Sabre, Yield Management, Charter, Airline Management, Online Travel, Time Management, Leadership, Negotiation, Transportation, GDS, Flight Safety, Flight Planning, Operations Management, Travel Technology, Aviation Security, Airline Reservations, Aircraft Maintenance, Galileo, Leisure Travel, Aerospace, Airline Ticketing, Air Freight

Education
Ain Shams University   1973 — 1977
Bachelor Degree, Commerce

College De La Salle   1958 — 1973
High School Secondary Education, Science

Experience
Air Canada Cargo  March 2014 - Present
Qatar Airways  June 2011 - February 2014
Emirates Airline  December 2002 - December 2009
Swissair  October 2000 - March 2002
Swiss International Air Lines   2002 - 2002
Aviation Cargo   December 1999 - September 2000
Achilles Group  December 1997 - November 1999

Skills
Air Freight, International Transport, Customer Relations, Team Leadership, Sales Operations, Customer-focused Service, Negotiation, Business Development

Education
   1995 — 1997
IUP, Affaires et Finances Internationales

   1993 — 1995
DUT, Techniques de commercialisation

Brunel University

Experience
NRW Enterprises GmbH   July 2014 - Present
s IT Solutions  2012 - 2012
Look Models International Inc   2011 - 2012
Swiss International Air Lines   2009 - 2010
Barbara Zach Styling   2009 - 2009

Skills
Social Media, Office Administration, Customer Service, Communication, Event Planning, Organization, Retail, Styling, Customer Care, Fashion, Personal Shopping, Cosmetics, Internal Communications, Group Dynamics, Writing, Teamwork, Team-oriented, Creative Writing, Project Management, Sales, Promotions, Intranet, Creativity, Editing, Model Agency, Leadership, Team Leadership, Personal Styling

Education
Webster University (AT)   2006 — 2009
Bachelor of Arts (B.A.), Kommunikation und Mediastudien

The American University in Cairo   2004 — 2006
Communication and Media Studies

The American School in Switzerland   2000 — 2004
International Baccalaureate Diploma (IB)

The American School in Switzerland
American High School Diploma

Experience
Ashford University  October 2011 - July 2012
Walmart  December 2004 - October 2011
Fuller Real Estate Management   March 2005 - October 2006
FedEx Express  February 2002 - December 2003
Swiss International Air Lines   January 1998 - December 2001
Vietnam Airlines   October 1990 - December 1997

Skills
Team Leader and..., Recruitment and Training, Staff Development, Effective Communicator, Academic Advisement, Customer Oriented, Airport Check-in and..., Cargo Reservation and..., Dangerous Goods Handling, Computer Literacy, Bilingual, Communication, Customer Service, Hazardous Materials, Interviews, Management, Microsoft Office, Operations Management, Public Speaking, Research, Time Management, Training

Education
Colorado Technical University   2004 — 2006
Master of Business Administration (MBA), Business Administration and Management, General

University of Economics in Ho Chi Minh City, Vietnam   1995 — 2000
Bachelor of Arts (BA), Business Administration

Hanoi University of Foreign Languages in Ho Chi Minh City, Vietnam   1993 — 1998
Bachelor of Arts (BA), English Language and Literature, General

Experience
Life Science Nation  December 2013 - Present
blazit   December 2012 - December 2013
Freelancer  January 2008 - July 2012
Swiss International Air Lines   February 2011 - May 2011
Team-Awesome International Youth Club   March 2010 - February 2011
Shanghai Media Group  February 2010 - June 2010

Skills
Photography, Photoshop, Social Media, Public Relations, Adobe Creative Suite, Media Relations, Event Planning, Graphic Design, Video Production, Facebook, Press Releases, Marketing, Publicity, Copywriting, Editing, Digital Media, New Media, SEO, Corporate Communications, Integrated Marketing, Multimedia, Digital Marketing, Newsletters, Video, Video Editing, Google Analytics, Social Media Marketing, Marketing Communications, Internal Communications, Strategic Communications, Social Networking, Crisis Communications, Online Marketing, Content Strategy, Social Media Measurement, Digital Strategy, Media Planning, Final Cut Pro

Education
University of Miami   2011 — 2013
Master of Arts (M.A.), Public Relations

Shanghai International Studies University   2007 — 2011
Bachelor's degree, Language Interpretation and Translation

Experience
Swiss International Air Lines   August 2014 - July 2015
Novotel Cannes Montfleury   June 2012 - November 2012
Grand Hotel du lac, Vevey   December 2010 - June 2011

Skills
Teamwork, Multilingual, Food & Beverage, Hospitality Management, Flexibility, Micros, F&B Service, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Customer Service, Facebook Marketing, Hospitality, Social Media Marketing, Facebook Fan Page..., Marketing, Social Media, Advertising, Microsoft Office, Tourism, Hotels, Leisure Travel, Business Travel, Hospitality Industry, Hotel Management

Education
Hult International Business School   2015 — 2016
Master of International Business

Les Roches - Gruyère University of Applied Sciences   2010 — 2014
Bachelor of Science (Honours with Merit), Hospitality Management; International Hospitality Management, Honours with Merit

Glion Institute of Higher Education   2010 — 2014
Bachelor of Business Administration (Honours with Merit), Hospitality Management, Honours with Merit

Lycée Robert Schuman Luxembourg   2002 — 2009
Diplôme de fin d’études secondaires classiques, Economics and Mathematics

Experience
Primo Coat Corp   February 2010 - November 2014
ME Design Group   January 2007 - October 2010
Swiss International Air Lines   January 2006 - January 2007
GNC  January 2004 - January 2005

Skills
Invoicing, Time Management, QuickBooks, Customer Service, Payroll, Account Reconciliation, Microsoft Office, Bookkeeping, Sales, PowerPoint, Management, Accounting, Bank Reconciliation, Financial Statements, Administrative...

Education
Queens College   2001 — 2006
Bachelor's degree, Psychology

Experience
SITA  February 2013 - Present
Atos formerly Siemens IT Solutions and Services   October 2006 - January 2013
Swiss International Air Lines   January 2004 - September 2006

Skills
Troubleshooting, Windows XP, Technical Support, Networking, Hardware, Firewalls, VPN, Testing, TCP/IP, System Deployment, XP, Servers, Software Installation, Active Directory, Windows Server, Cisco Technologies, Operating Systems, Integration, Linux, Network Security, Windows, ITIL, Windows 7, Telecommunications, Network Administration, SQL, Software Documentation, Visio, Cisco Wireless, Cisco Routers, Project Management, Management, Network Deployment, Hardware Deployments, it consulting, IT Solutions, Microsoft Exchange, System Administration, Routers, Wireless Networking, Computer Hardware, Security

Education
DeVry University
Bachelor of Applied Science (B.A.Sc.), Technical Management/Computer Networking

Experience
Swiss International Air Lines   September 2012 - Present
Florida Trade Consolidators, Inc.   November 2011 - August 2012
Professional Services on Demand, LLC.   June 2010 - October 2011
AmeriFinancial Solutions LLC   March 2009 - April 2010
Harford County Public Schools  September 2007 - March 2009
SAVINO DEL BENE USA INC. Shipping Corporation   September 2005 - December 2006
ARI Shipping Corporation   October 2003 - September 2005
American Hotel Register  April 1998 - October 2003
Farm Direct   November 1992 - April 1998
Golden Flowers  November 1989 - November 1992

Skills
International Sales &..., Customer Relations, International Business..., Translation, Import/Export, Administration, Customer Service, Negotiation, Microsoft Office, Budgeting, English, Logistics, Public Relations, Problem Solving, New Business Development, Account Management, Spanish, Sales Management, Sales, Microsoft Word, Marketing, Team Building, CRM, Training, Leadership, Team Leadership, Budgets, Outlook, Analysis, System Administration, Microsoft Excel, International Business

Education
Florida International University   1980 — 1983
B.S., Hospitality Management

Experience
ConranPR   April 1999 - Present
Hill & Knowlton  June 1995 - April 1999
The Fontayne Group  June 1993 - June 1995
Swiss International Air Lines   June 1989 - June 1993
Boston Ballet  May 1980 - May 1988

Skills
Public Relations, Social Media, Marketing Communications, Travel, Performing Arts, Writing, Creative Strategy, Hospitality, Ballet, Media Relations, Publicity, Strategic Communications, Social Media Marketing, Press Releases, Brand Development, Social Networking, Facebook, Marketing Strategy, Communications Strategy, Publications, Integrated Marketing, Photography, Copywriting, Web Content, Tourism, Editorial, Crisis Communications, Content Development, Blogging, Content Strategy, New Media, Copy Editing, Publishing, Speech Writing, Journalism, Internal Communications, Content Management

Education
Brown University   1988 — 1992
B.A. English, English, French

Columbia University - Graduate School of Journalism, Continuing Education in Social Media

Experience
Town of Islip  March 2009 - Present
EDS  September 1993 - July 2008
SWISSAIR  September 1993 - October 2004
Swiss International Air Lines   1993 - 2002

Skills
Integration, Problem Solving, Troubleshooting, Cisco, Operating Systems, Change Management, Windows, Active Directory, Microsoft Office, Telecommunications, Vendor Management, XP, Windows Server, IT Management, DNS, Network Administration, IT Service Management, Computer Hardware, IP Phones, IP PBX, PoE, Cisco Technologies

Education
New York Institute of Technology   1987 — 1991
Bachelors, Electromechanical Computer Technology

Experience
International Air Transport Association (IATA)   February 2014 - Present
International Air Transport Association (IATA)   January 2013 - January 2014
International Air Transport Association (IATA)   September 2007 - December 2012
Emirates  August 2005 - August 2007
Swiss International Air Lines   1985 - 2005

Skills
Aviation, Employee Training, Travel Management, Commercial Aviation, Airlines, Yield Management, Airport Management, Aerospace, Change Management, Amadeus, IATA, Strategic Planning, Airports, Aircraft, Tourism, Teamwork, Business Travel, Management, Business Development, Process Improvement, Performance Management, Revenue Analysis, Flights, Human Resources, Analysis, Pricing, Leadership, Air Freight, Business Strategy, Transportation, Freight, Business Planning, Management Consulting, Flight Safety, Managerial Finance, Negotiation, Team Management, Employee Relations, Team Leadership, Business Analysis, Financial Analysis, Personnel Management, Training, Forecasting, Customer Service, Business Process..., Budgets, Operations Management, Ticketing, Project Management

Education
IATA Training and Development Institute - Geneva, Switzerland   2013 — 2013
Card Payment Policies and Fraud Prevention, Distinctions

IATA Training & Development Institute, Montreal, Canada   2011 — 2011
Airline Marketing

IATA Training & Development Institute, Singapore   2009 — 2009
International Negotiation Skils

Emirates Aviation College   2007 — 2007
New Generaton Sky Chain, Sky Cargo

Institute of Leadership & Management   2006 — 2006
Inroduction to Team Leading

SAP Training Centre, Hong Kong   2002 — 2002
SAP Elementary Training

Swiss Aviation Training, Zurich Switzerland   2002 — 2002
SAP Accounting Training

Sabena Airline Training Centre, Brussels, Belgium   2001 — 2001
Ticketing and Tariff

Preston University   2000 — 2000
MBA, Finance and Accounting

University of Karachi   1983 — 1985
Bachelor's degree, Economics

Experience
Fleit Gibbons Gutman Bongini & Bianco PL  May 2014 - Present
Dulccela   July 2013 - Present
Feldman Gale  March 2012 - July 2013
Fleit Gibbons Gutman Bongini & Bianco PL  October 2004 - March 2012
Swiss International Air Lines   August 2002 - October 2004

Skills
Trademarks, Intellectual Property, Patent Prosecution, Patents, Legal Research, Legal Writing, Copyright Law, Litigation Support, Document Review, Prosecution, Document Drafting, Commercial Litigation, Civil Litigation, Legal Documents, Trade Secrets, Contract Negotiation, Trademark Infringement, Legal Assistance

Education
Florida International University - College of Business Administration   2010 — 2011
Bachelors, International Business and Management

Miami Dade College   2008 — 2009
Associate in Arts, Business Administration

Miami Dade College   2005 — 2008
Associate in Science, Paralegal ABA Approved

Experience
The Estée Lauder Companies Inc.   May 2014 - Present
Citi  February 2013 - April 2014
Citi  August 2012 - January 2013
Citi  October 2010 - July 2012
Citi  March 2007 - October 2010
Citi / Banamex   January 2003 - March 2007
Citi  January 2000 - January 2003
Ziff-Davis Publishing  January 1997 - December 1999
Swiss International Air Lines   June 1993 - December 1996

Skills
Bilingual-Spanish, Learning Portuguese, Risk Management, Program Management, IT Management, Compliance, Risk Mitigation, Management, Strategic Planning, IT Strategy, IT Operations, Information Security..., PMO, Strategy, Information Security, Project Management, Project Planning, Portfolio Management, Financial Risk, Portuguese, ITIL, Process Improvement, Information Technology, Leadership, IT Audit, Business Process..., Change Management, Vendor Management, Infrastructure, Governance, Outsourcing

Education
Hofstra University   1997 — 1999
MBA

Baruch College, City University of New York (CUNY)   1992 — 1996
BBA

Experience
Orbitz Worldwide  March 2012 - Present
Arbonne International  July 2011 - Present
Emirates  September 2005 - February 2012
Swiss International Air Lines   2000 - 2005

Skills
Travel Management, E-commerce, Affiliate Marketing, Business Travel, Online Advertising, Tourism, Sales, Advertising, Marketing Strategy, Sabre, Marketing, Account Management, Airlines, Pricing, Strategic Partnerships

Education
The University of Connecticut   1994 — 1998
Bachelor of Science, Nutritional Science

Experience
Wuersch & Gering LLP  May 2015 - Present
Consulate General of Switzerland   September 2013 - April 2015
University of Zurich  May 2012 - July 2013
Tamedia   2010 - 2011
Swiss Re  2001 - 2007
Rotary International  1998 - 2001
RMIT University  1998 - 1998
Swiss International Air Lines   1995 - 1997
Gondrand   1990 - 1995
Grand Hotel Lido Adriano   1990 - 1990

Skills
Reinsurance, Underwriting, Insurance, Solvency II, Risk Management, Claim, General Insurance, Property & Casualty..., Financial Risk, Actuarial Science, Process Improvement, Project Management, Project Managers, IT contract negotiation, IT Relationship..., Translation, Language Services, German, Leadership

Education
Graduate School of Business Administration Zurich   2007 — 2009
Swiss certified specialist in business org w/ federal diploma of professional education and training, Business Administration, Management and Operations

Betriebswirtschaft-und Verwaltungsschule, Zurich, Switzerland
Swiss certified graduate of business administration and management, Business Administration, Management and Operations

KV Zurich Business School, Zurich, Switzerland   1987 — 1990
Business Administration, Swiss Federal Diploma

Experience
Kem Medical Products   September 2014 - Present
Sirius XM Radio Inc.  January 2004 - August 2014
Swiss International Air Lines   July 2001 - March 2003
The Stanley Works  June 1999 - August 2000
Symbol Technologies  December 1995 - May 1999

Skills
Healthcare Industry, Hospitals, Sterilization, Medical Devices, Environmental Monitoring, Ventilation, Sterilization Barcode..., Inventory Management, Forecasting, Supply Chain, Strategic Partnerships, Procurement, Strategic Planning, Cross-functional Team..., Strategy, Product Management, Product Development, Competitive Analysis, Product Marketing, Management, Program Management, Pricing, Healthcare

Education
American University   1991 — 1995
BSBA, Finance

Experience
Allround Logistics Inc.   December 2007 - Present
Swiss International Air Lines   May 1971 - March 2015

Skills
Contract Negotiation, Travel Management, Airlines, Business Strategy, Pricing, Tourism, Negotiation, New Business Development, Business Travel, Leisure, Transportation, International Sales, Operations Management, Online Travel

Education
Cornell University   1969 — 1971
BS, Human Development and Family Studies

Experience
ACL Airshop   June 2014 - Present
Tov Type Enterprises   April 1995 - Present
Budget Print Center   December 1982 - May 2014
Swiss International Air Lines   May 2000 - July 2004
Tower Air  April 1997 - April 2000

Skills
Microsoft Office, Customer Service, Microsoft Word, Team Leadership, Airlines, Advertising, Team Building, Process Improvement, Account Management, Sales, Public Speaking, Leadership, Microsoft Excel

Education
Haifa University   1973 — 1976
Bachelor of Arts (BA), English Language and Literature, General

Adelphi University   1995 — 1996
Paralegal Certificate, Paralegal Studies

Elmont Memorial Junior/Senior High School   1965 — 1971
Regents Diploma

Experience
PDK   2009 - Present
LAUSD  September 1998 - Present
CIGME Co.   January 1995 - Present
Corazon Films   November 2010 - January 2011
Swiss International Air Lines   2006 - 2007

Skills
Educational Leadership, Staff Development, Student Affairs, Curriculum Design, Higher Education, Lesson Planning, Teaching, ESL, Community Outreach, Social Media, Event Planning

Education
California State University-Los Angeles   2000 — 2004
Bachelor's of Science, Business Administration emphasis in Marketing

Mount Saint Mary's University   1998 — 2000
Associate's, Business Administration

Experience
MLT Vacations  February 2015 - Present
MLT Vacations  February 2013 - February 2015
Air France KLM  January 2010 - December 2012
Air France  March 2007 - December 2009
Swiss International Air Lines   January 2004 - March 2007
Swiss International Air Lines   April 2002 - January 2004
Swissair / Sabena Airlines   July 2000 - March 2002
Swissair / Sabena Airlines   January 1998 - July 2000

Skills
Leadership Development, Organizational Change, Alliance Development, Airlines, Aviation, Travel Management, Commercial Aviation, Tourism, Flights, Business Alliances, Business Travel, E-commerce, Sales Management, Change Management, Marketing, Organizational Design, Strategic Alliances, Strategy, Operations Management, Sabre, Call Centers, Customer Service, Management, Leisure Travel, Sales, Business Strategy, IATA, Aircraft, Ticketing, Leadership, Pricing Strategy, Business Development, Pricing, Contract Negotiation, Loyalty Programs, Civil Aviation, Leisure, Airports, Start-ups, Revenue Analysis, International Sales, Program Management, Online Travel, Yield Management, Executive Management, Marketing Management, Sales Operations, Charter, Tour Operators, Competitive Analysis

Education
Hope College
BA, Communications

Experience
Stiefel's Swiss Treats   June 2014 - Present
"on the move"   November 2013 - May 2014
Inselspital, Universitätsspital Bern   August 2012 - September 2013
Privatklinikgruppe Hirslanden   October 2008 - July 2012
Privatklinikgruppe Hirslanden   January 2007 - September 2008
Privatklinikgruppe Hirslanden   August 2005 - December 2006
Swiss International Air Lines   July 2003 - April 2004
Hotel Kronenhof   January 1999 - July 2002
UBS  September 1998 - December 1998
PRO FILIA Schweiz   April 1998 - July 1998

Education
Schweizerisches Public Relations Institut   2006 — 2007
PR-Fachfrau mit eidg. Fachausweis

Academia Engiadina Samedam   2002 — 2005
Tourismusfachfrau HF, Product Management, Marketing, Destinationsmanagement, Englisch, Französisch, Spanisch

Kaufmännische Berufsschule   2000 — 2002

Kantonsschule Schaffhausen   1991 — 1997

Experience
Airbus  November 2003 - Present
Airbus  November 2011 - February 2013
Airbus  May 2008 - October 2011
Airbus  January 2007 - May 2008
Airbus  September 2005 - October 2006
Aeroconseil  April 2004 - September 2005
Aeroconseil  November 2003 - March 2004
Swiss International Air Lines   March 2002 - October 2003
Swissair  March 1999 - February 2002
Swissair  February 1995 - March 1999

Skills
Aircraft Maintenance, Avionics, Aircraft, Aviation, Aerospace, Civil Aviation, Airlines, Commercial Aviation, Aeronautics, Flights, Airworthiness, Overhaul, Maintenance & Repair, Airports, Flight Safety, Helicopters, Systems Engineering, Flight Test, Security Clearance, Aircraft Design, Flight Planning, Charter, Human Factors, Aerospace Engineering, Aerodynamics, Propulsion, Private Pilot, Military, Catia, Field Service, Quality Management, Planned Preventative..., Earned Value Management, Engineering, Aircraft Systems, Electro-mechanical, Line Maintenance, Program Management, PowerPlant, Maintenance Management, Electricians, Air Traffic Control, Flight Simulation, Composites, Engineering Management, Safety Management..., General Aviation, CFI, Piloting, Airport Management

Education
University of Arizona   1994 — 1994
Center for English as a Second Language

EPSIC École professionelle de Lausanne   1986 — 1988
Bachelor, Electrical engineering

Vevey   1982 — 1986
Bachelor, Mechanical engineering

Experience
Swiss International Air Lines   March 1977 - June 2009

Skills
Airports, Airlines, Aviation, Flights, Air Freight, Transportation, Microsoft Office, Microsoft Excel, Aircraft, Negotiation, Customer Service, Team Management

Education
VJTI   1970 — 1975
LEE, Electrical Engineering

Experience
Swiss International Air Lines   August 2010 - Present
Northwest Airlines Cargo  April 1989 - February 2009

Skills
Aviation, Tourism

Education
Malden High School   1970 — 1974

Salem State College
Business/Marketing

Experience
Swiss International Air Lines   July 2001 - August 2012
Swiss International Air Lines   June 2000 - July 2001
FRIPUR S.A.   June 1984 - February 1994
PAN AM NEW YORK   March 1969 - June 1984

Skills
Sales Management..., airlines business, Food Industry, Airlines, Ticketing, Sabre, Aviation, Airports, Flights, Commercial Aviation, Travel Management, Revenue Analysis, Aircraft, Tourism, Negotiation, Business Travel, Sales, Account Management, Pricing

Education
New York University   1971 — 1973

COLLEGE 2 YEARS   1964 — 1966
Vasquez Acevedo, Montevideo-Uruguay, BACHELOR

Experience
Swiss International Air Lines   1997 - 2013

Skills
Management

Education
Eastern Kentucky University   1991 — 1993
History, 3.2