Swissotel Chicago
Address: 323 E Upper Wacker Dr, Chicago, IL 60601 Phone: (312) 565-0565: : : Place name: Website: : : Category: : Website: http://www.swissotel.com/hotels/chicago Category: Hotel Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• TripAdvisor.com and FindHotelLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Sun, Jan 27 Mon, Jan 28 2 1 guest2 guests3 guests4 guests $159 Booking.com Read Real Guest Reviews · Get Instant Confirmation $159 Hotels.com $159 Expedia.com $159 Priceline $159 Hotwire.com $159 KAYAK.com $88 TripAdvisor.com $159 Orbitz.com $159 Travelocity.com $95 Amoma.com $96 FindHotel $94 HotelPower.comView more room rates View more rates from $88Couldn't update prices. Try again.Booking.comTotal: $210/night$159View room rates on Booking.com Hotels.comTotal: $207/night$159View room rates on Hotels.com Expedia.comTotal: $207/night$159View room rates on Expedia.com PricelineTotal: $207/night$159View room rates on Priceline Hotwire.comTotal: $207/night$159View room rates on Hotwire.com KAYAK.comTotal: $210/night$159View room rates on KAYAK.com TripAdvisor.comTotal: $101/night$88View room rates on TripAdvisor.com Orbitz.comTotal: $207/night$159View room rates on Orbitz.com Travelocity.comTotal: $207/night$159View room rates on Travelocity.com Amoma.comTotal: $112/night$95View room rates on Amoma.com FindHotelTotal: $113/night$96View room rates on FindHotel HotelPower.comTotal: $127/night$94View room rates on HotelPower.com Swissotel Chicago323 E Upper Wacker Dr, Chicago, IL 2,859 reviews Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• TripAdvisor.com and FindHotelLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Sun, Jan 27 Check out Mon, Jan 28Booking.comTotal: $210/night$159View room rates on Booking.com Hotels.comTotal: $207/night$159View room rates on Hotels.com Expedia.comTotal: $207/night$159View room rates on Expedia.com PricelineTotal: $207/night$159View room rates on Priceline Hotwire.comTotal: $207/night$159View room rates on Hotwire.com KAYAK.comTotal: $210/night$159View room rates on KAYAK.com TripAdvisor.comTotal: $101/night$88View room rates on TripAdvisor.com Orbitz.comTotal: $207/night$159View room rates on Orbitz.com Travelocity.comTotal: $207/night$159View room rates on Travelocity.com Amoma.comTotal: $112/night$95View room rates on Amoma.com FindHotelTotal: $113/night$96View room rates on FindHotel HotelPower.comTotal: $127/night$94View room rates on HotelPower.com Hotel details A 5-minute walk from Millennium Park, this contemporary hotel in a glass high-rise is within a mile of both the shops and restaurants of lively Navy Pier, and the Art Institute of Chicago. … MORE Modern rooms have Wi-Fi (surcharge), iPod docks and flat-screen TVs; suites add living rooms. Some upgraded quarters have views of Lake Michigan, plus offices, dining tables, fireplaces and/or separate kids' rooms. There are 2 refined restaurants, including an upscale eatery serving steak and seafood, along with a buzzy cocktail bar. Other amenities include a fitness center, a spa and an indoor pool, plus 65,000 sq ft of event space. Paid Wi-Fi Paid parking Air-conditioned Laundry service Business center Pet-friendly Free breakfast Room service Kid-friendly Restaurant Airport shuttle Fitness center Bar Smoke-free View more amenities View fewer amenities Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Swissotel Chicago Posting publicly on the Web Write a review Review summary Review summaries provided by TrustYou. Rooms · Rooms had views · Guests liked the large rooms, though some said they were dated & maintenance could be improved · Some guests mentioned bathroom cleanliness could be improved Location · Near the city center; shopping, restaurants & bars nearby · Near public transit & the train station · Easily accessible by car Service & facilities · Guests appreciated the friendly, professional staff · Guests spoke highly of the reception staff, though some said management & housekeeping could be improved · Conference space View all reviews Questions & answers Ask a question See all questions (21)
Swissotel Chicago List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Swissotel Chicago. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Swissotel Chicago Employees
Dana Rebecca Designs August 2013 - Present
Swissotel Chicago January 2012 - April 2013
Elizabeth Grace January 2011 - January 2012
Elizabeth Grace June 2010 - December 2010
Modern Luxury December 2009 - June 2010
Ford Models May 2007 - July 2007
Education
DePaul University 2004 — 2008
Bachelor of Science in Commerce, Honors Marketing
The Edgewater Madison August 2014 - Present
Swissotel Chicago March 2013 - August 2014
Swissotel Chicago September 2012 - March 2013
SHERATON SUITES HOUSTON August 2004 - September 2012
THE ALDEN HOTEL (formerly the Sam Houston Hotel) June 2003 - August 2004
FOUR SEASONS HOUSTON August 2001 - June 2003
Sheraton North Houston October 1999 - August 2001
Sheraton North Houston September 1998 - October 1999
Sheraton Biscayne Bay 1997 - 1998
the Alexander Hotel and Sheraton Biscayne Bay 1992 - 1998
Skills
Trade Shows, Customer Service, Contract Negotiation, Customer Satisfaction, Resorts, Hotels, Customer Retention, Yield Management, Hospitality Industry, RFP, Customer Acquisition, Client Development, Travel, Delphi, Revenue Analysis, Food & Beverage, Guest Service, Customer Relations, Client Acquisition, Leisure Industry, Manage client..., Opera, Catering, Business Travel, Sales, Hospitality Management, Hotel Management, Front Office, Leisure, Revenue Forecasting, Convention Services, Reservation, New Business Development
Education
Arkansas Tech University 1988 — 1991
Business, Hotel and Restaurnat Management
Arkansas Tech University 1988 — 1991
Bachelor of Science, Business
Marriott International February 2014 - Present
Emily Belden, Freelance Copywriter May 2008 - Present
Swissotel Chicago March 2013 - January 2014
BCV February 2012 - March 2013
onPeak March 2010 - February 2012
SWIFT Weather December 2009 - February 2010
Sleight Advertising March 2009 - December 2009
LVCmag.com March 2009 - December 2009
Ervin & Smith Advertising April 2008 - February 2009
ZIPATONI -Chicago May 2007 - August 2007
Skills
Social Media, Copywriting, Writing, Press Releases, Advertising, Email Marketing, Online Marketing, Facebook, Social Media Marketing, Marketing Strategy, Customer Service, Account Management, Blogging, Marketing, Creative Direction, SEO, Art Direction, Creative Writing, Management, Event Planning, Public Relations, Digital Marketing, Social Networking
Education
Creighton University 2004 — 2008
Journalism & Mass Communication, Advertising
York Community High School 2000 — 2004
Serendipity Labs 2014 - 2015
Swissotel Chicago 2014 - 2014
Provenance Hotels: Hotel deLuxe, Hotel Lucia, and Governor Hotel September 2012 - October 2013
Hotel deLuxe January 2011 - October 2013
The Paramount Hotel October 2009 - January 2011
Embassy Suites Portland Downtown November 2006 - October 2009
Embassy Suites Portland Downtown January 2006 - November 2006
Portland State University: Office of Institutional Research & Planning July 2004 - October 2005
Skills
Hotels, Marketing Strategy, Hospitality Industry, Corporate Events, Event Planning, Early-stage Startups, Entrepreneurship, Tourism, Sales, Leadership, Contract Negotiation, Start-ups, Strategic Partnerships, Marketing, Hospitality, Business Travel, Business Operations, Public Relations, Operations Management, Client Development, Management, Hospitality Management, B2B, New Business Development, Trade Shows, Meeting Planning, Social Media Marketing, Account Management, Sales Management, Corporate Branding, Restaurants, Menu Development, Property Management..., Sales Process, Coworking, Client Relations
Education
Portland State University
B.S., Sociology, magna cum laude
Hilton Worldwide - The Palmer House Hilton Hotel June 2014 - Present
Swissotel Chicago July 2013 - November 2013
The Drake Hotel, Chicago June 2012 - July 2013
The Drake Hotel, Chicago December 2010 - June 2012
The Drake Hotel, Chicago June 2010 - December 2010
Faculty & Organizational Development of Michigan State University August 2009 - May 2010
The Oaks Hotel & Conference Center May 2008 - August 2008
Skills
Hospitality, Hospitality Management, Food & Beverage, Hospitality Industry, Hotels, Hotel Management, Meeting Planning, Catering, Front Office, Inclusive Resorts, Sales, Food Service, Food Preparation, Banquets, Office Management, Executive Calendar..., Ski Resorts, Golf Resorts, Heavy Calendaring, Administrative Work, International Relations, Corporate Events, Food Safety, Revenue Analysis, Resorts, Organizational..., Caterease
Education
Michigan State University 2006 — 2010
Hospitality Business, Marketing, Event Planning, Hotel Industry
International College of Management, Sydney
Hospitality, Event Management
Loews Hotels June 2015 - Present
Loews Hotels July 2014 - Present
InterContinental Chicago O'hare August 2013 - July 2014
InterContinental Hotels Group October 2010 - July 2014
Swissotel Chicago July 2009 - October 2010
Hyatt Regency Indianapolis 2007 - 2009
Education
University of Illinois at Chicago 1996 — 2001
Bachelors, English Writing
IHG - InterContinental Hotels Group October 2014 - Present
Swissotel Chicago March 2013 - September 2014
Swissotel Chicago April 2011 - February 2013
Swissôtel Makkah August 2012 - October 2012
Family Dollar June 2007 - January 2012
The PrivateBank and Trust Company June 2010 - January 2011
City of Chicago - Department of Aviation June 2006 - August 2006
Skills
Human Resources, Recruiting, Onboarding, Hospitality Management, Training, New Hire Orientations, Hiring, Microsoft Office, Interviews, Taleo, ADP Payroll, Payroll, Hospitality Industry, Screening, ADP ReportSmith, Annual Reviews, ADP E-Time, Workday
Education
DePaul University
Bachelor of Science in Commerce (B.S.), Human Resources Management and Services
University of Phoenix January 2015 - Present
Fairmont Scottsdale Princess August 2014 - January 2015
Swissotel Chicago October 2013 - June 2014
Swissotel Chicago July 2012 - October 2013
Second Home Pet Resort May 2009 - July 2012
Skills
•Excellent customer..., •Excellent verbal and..., •Detail oriented with..., •Ability to quickly..., •Excellent..., Hotels, Hospitality Industry, Hospitality, Catering, Advertising, Management, Healthcare, Front Office, Customer Service, Event Management
Education
Arizona State University 2008 — 2012
Bachelor of Science (BS), Psychology
The University of Manchester 2011 — 2011
FRHI Chicago June 2014 - Present
Ronald McDonald House Charities of Chicagoland & Northwest Indiana September 2011 - May 2014
Swissotel Chicago October 2008 - September 2011
Swissotel Chicago October 2003 - October 2008
Skills
Hospitality, Event Management, Hotels, Meeting Planning, Sales, Event Planning, Hospitality Industry, Microsoft Office, Information Technology, Time Management, Revenue Analysis, Hospitality Management, Opera, Networking Software, Fundraising, Office 365, Micros, Active Directory, Lotus Notes, Delphi, Data Interfaces, Management, Property Management..., Front Office, Hotel Management, Troubleshooting, Corporate Events, Pre-opening, Yield Management, Marketing, Email Marketing, Strategic Planning, Networking, Outlook, Microsoft Excel, Budgets, Project Management, Project Planning, Contract Negotiation, Sales Operations, MICROS
Education
Lewis University 1999 — 2003
BA, Information Technology, Business Administration
Dr. Phillips 1995 — 1999
Residence Inn Louisville East - Island Hospitality Management March 2012 - Present
Homewood Suites by Hilton Hotel April 2011 - March 2012
Swissotel Chicago April 2010 - March 2011
Holiday Inn - Lakhani Hospitality, Inc May 2009 - April 2010
Holiday Inn Rolling Meadows July 2007 - May 2009
Mondial Assistance 2001 - 2003
Skills
Front Office, OnQ, Hotel Management, Revenue Management, Hotels, Hospitality, Customer Relations, Microsoft Office, Customer Service, Hospitality Management, Opera, Hospitality Industry, Supervisory Skills, Event Management, Event Planning, Forecasting, Spanish, Coaching, Promotions, Hiring, Scheduling, Guest Service, Problem Solving, Team Building, Guest Satisfaction, Administration, Excel, Word, Banquets, Outlook, PowerPoint, Rooms Division, Customer Satisfaction
Education
Universidade Metodista de São Paulo 2000 — 2004
Bachelors, Hotel and Tourism
Sofitel Chicago Water Tower November 2014 - Present
Sofitel Chicago Water Tower November 2013 - November 2014
InterContinental Chicago Magnificent Mile October 2010 - October 2013
Swissotel Chicago August 2009 - October 2010
Accenture June 2005 - August 2009
The Resurrection Project August 2002 - March 2005
Accenture April 1998 - August 2002
Skills
Meeting Planning, Food and Beverage, Sales, Food & Beverage, Corporate Events, Hospitality, Event Management, Catering, Delphi, Budgets, Revenue Analysis, Hotel Management, Hospitality Management, Banquets, Hotels, Tourism, Hospitality Industry
Education
Dominican University 1989 — 1993
Bachelor of Arts & Sciences, Business Administration
Dominican University 1989 — 1993
Bachelor of Arts (BA), Business Administration and Management, General
Swissotel Chicago September 2015 - Present
Marriott Magnificent Mile March 2013 - Present
Hampton Inn & Suites Downtown Chicago January 2011 - March 2013
Holiday Inn & Suites Chicago Downtown March 2008 - January 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English, Process Improvement, Outlook, Customer Service, Hospitality Management
Education
Moraine Valley Community College 2004 — 2008
Associate's degree, Stationary Engineering
HomeServices of America May 2015 - Present
Robert Half Legal February 2015 - May 2015
Serendipity Labs October 2014 - February 2015
Swissotel Chicago September 2013 - October 2014
W Hotels August 2011 - April 2014
The Drake Hotel June 2013 - September 2013
Gap Inc. July 2008 - March 2011
Macon County Court House September 2008 - December 2008
Skills
Hospitality, Employee Training, Hospitality Management, Management, Customer Service, Coaching, Hotels, Researching, data..., Microsoft Office Word,..., Organization of social..., Micro POS systems,..., Legal Research, Legal Writing, Food & Beverage, Microsoft Office, Hospitality Industry, Customer Satisfaction, Social Media
Education
Roosevelt University 2014 — 2014
Paralegal Certification
Millikin University 2006 — 2009
Bachelor of Arts (B.A.), Political Science and Government
Provita Cuisine January 2014 - Present
Gategourmet 2000 - 2013
Swissotel Chicago April 1997 - August 2000
The Ritz-Carlton Hotel Company LLC November 1994 - March 1997
Four Seasons Hotels and Resorts June 1989 - November 1994
Education
George Brown College 1985 — 1987
Diploma, Culinary Management
Memorial University of Newfoundland
Navy Pier Inc. and SMG Worldwide 2013 - Present
Swissotel Chicago 2010 - 2012
Hard Rock Hotel Chicago 2007 - 2010
Palmer House Hilton 2006 - 2007
Westin River North 2005 - 2006
Omni Chicago Hotel 2002 - 2005
Renaissance Chicago Northshore 2001 - 2002
Hilton Northbrook 1999 - 2001
Skills
Food & Beverage, Catering, Hotels, Food, Hospitality Management, Event Management, Hospitality Industry
Education
Southern Illinois University, Carbondale
Bachelor of Science, Hotel and Restaurant Management
Westin Hotels & Resorts June 2007 - Present
Swissotel Chicago September 2004 - June 2007
Swissotel Chicago June 2003 - September 2004
Au Pair International June 2000 - July 2001
Skills
Accounts Receivable, Account Reconciliation, Invoicing, Accounting, Auditing, Journal Entries, Balance, Revenue Analysis, Hotels, Hospitality Industry, Hotel Management, Micros, Hospitality Management, Front Office, Hospitality, Property Management..., General Ledger, Pre-opening, Accruals, Financial Statements, Financial Accounting, Opera, Microsoft Excel, Balance Sheet Review, Pre-opening experience, Management Accounting, Tourism, Bank Reconciliation, Balance Sheet, Monthly Close, Financial Audits, Depreciation, Monthly Closing, Financial Reporting, Customer Service, Microsoft Office, Rooms Division, Budgets, Customer Satisfaction, Yield Management, Time Management
Education
Wyzsza Szkola Gospodarki w Bydgoszczy 2001 — 2002
Tourism, Tourism and Travel Services Management
E cornell
Hospitality Certifications, Accounting and Finance
Moraine Valley Community College
Grand Geneva Resort & Spa March 2015 - Present
Grand Geneva Resort January 2013 - March 2015
Grand Geneva Resort March 2011 - January 2013
Grand Geneva Resort January 2008 - March 2011
Signature Worldwide April 2006 - December 2007
Grand Geneva Resort July 1997 - April 2006
Starwood Hotels & Resorts June 1996 - July 1997
Midland Hotel - Chicago, IL February 1994 - June 1996
Swissotel Chicago 1992 - 1993
Providence Marriott 1989 - 1991
Skills
Competitive Analysis, Budgeting, Team Building, Coaching, Customer Service, Call Center, Documentation, Delphi, Diversified, Excel, Employee Relations, Customer Experience, Forecasting, Financial Analysis, Financial Reporting, Fast Learner, Customer Focus, Gift Cards, Goals, Hiring, Hospitality Management, Inventory Management, Mentoring, Microsoft Office, Operations Management, Organizing, Outlook, PowerPoint, Payroll, People Management, Personal Development, Quality Management, Problem Solving, Salesforce.com, Customer Satisfaction, Social Media, Supervisory Skills, Telecommunications, Team Leadership, Telephone Skills, Time Management, Performance Tuning, Vendor Management, Yield Management, Microsoft Excel, Leadership, Training, Youth Mentoring, Community Outreach, Youth Development
Education
Johnson and Wales University 1989 — 1991
Bachelor of Science (BS), Hotel/Restaurant/Institutional Management, Cum Laude
Johnson and Wales University 1987 — 1989
Associate of Science (AS), Food & Beverage Management, Magnua Cum Laude
Swissotel Chicago June 2012 - Present
Toast Hotel Group May 2010 - June 2012
Skills
Rooms Division, Front Office, Guest Service, Hotel Management, Opera, Guest Satisfaction, Hospitality Management, Hotels, Hospitality, Hospitality Industry, Scheduling, Supervisory Skills, Inventory Management
Education
Purdue University 2006 — 2010
Hospitality and Tourism Management
Kimpton Hotels March 2004 - April 2013
Kimpton Hotels March 2002 - March 2004
Swissotel Chicago October 1999 - March 2002
Skills
Revenue Management, Online Marketing, Distribution, Revenue Analysis, SEM, E-commerce, Hotels, Yield Management, Team Building, Hospitality Industry, SEO
Education
The George Washington University - School of Business 2012 — 2014
Master's Degree
University of Arizona 1994 — 1998
BA
Aramark March 2014 - Present
Hilton Worldwide September 2013 - March 2014
Magna Hospitality Group March 2012 - June 2013
Greer Lodge Resort & Cabins February 2012 - March 2012
Royal Caribbean International July 2011 - February 2012
Swissotel Chicago May 2010 - July 2011
Hotel Monaco Chicago May 2006 - May 2010
Lee's Inn & Suites December 2003 - May 2005
White Lodging Services- Courtyard by Marriott May 2004 - August 2004
Skills
Front Office, Budgeting, Problem Solving, Coaching, Mentoring, Management, Budgets, Customer Service, Process Scheduler, Hotels, Hospitality Management, Hotel Management, Pre-opening, Rooms Division, Micros, Food & Beverage, Hospitality Industry
Education
James Cook University 2005 — 2006
Hospitality Administration/Management
Purdue University 2002 — 2006
Bachelor's of Science in Hospitality and Tourism Management, Hospitality
Starwood Hotels & Resorts Worldwide, Inc. April 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. May 2011 - April 2014
InterContinental Hotels Group May 2010 - January 2011
SunStream Inc. August 2009 - May 2010
Swissotel Chicago February 2008 - August 2009
Mövenpick Hotel Zurich-Airport February 2006 - December 2006
Hotel Ambassador August 2003 - July 2004
Skills
Tourism, Revenue Analysis, Yield Management, Fine Dining, Catering, Opera, Banquets, Guest Service Management, Opening Hotels, Convention Services, Concierge Services, OnQ, Rooms Division..., Hotel Booking, Restaurants, Restaurant Management, Revenue Forecasting, Cuisine
Education
Johnson and Wales University 2013 — 2015
Bachelor of Science (BS), Hotel and Lodging Management, 4.0
Belvoirpark Hotelfachschule Zürich 2005 — 2007
Higher Education, Hospitality Management
Hotel Business School Minerva, Zurich, Switzerland 2003 — 2005
Hotel/Motel Administration/Management
Swissotel Chicago September 2014 - Present
Fairmont Pittsburgh October 2011 - September 2014
Fairmont Pacific Rim November 2009 - October 2011
The Fairmont Orchid October 2008 - December 2010
The Fairmont Orchid November 2007 - October 2008
The Fairmont Orchid November 2006 - November 2007
The Fairmont Orchid August 2005 - November 2006
Fairmont Turnberry Isle Resort 2005 - 2006
Skills
Rooms Division, Housekeeping, Labor Management, Financial Analysis, Expense Management, Mentoring, Strategic Planning, Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Hospitality, Resorts, Budgets, Customer Service, Employee Training, Forecasting, Front Office, Leadership, Management, Property Management..., Training, Pre-opening
Education
Johnson & Wales University 2001 — 2005
Bachelor's, Hospitality Management
HC Wilcox Tech 1997 — 2001
Hotel Management, Hotel/Motel Administration/Management
Hill Mechanical 2012 - Present
Renaissance Suites Hotel 2009 - 2012
Swissotel Chicago 2006 - 2009
Skills
City of Chicago..., Cpr Certified, CFC Universal..., Homeland Security..., OSHA Certified, Illinois Pool..., Auto CAD, Combination Welding, Boilers, Electricians, Plumbing, AutoCAD, Cooling Towers, Energy Conservation, Building Automation, Maintenance & Repair, HVAC, Energy Management, Preventive Maintenance, HVAC Controls, Facilities Management, Energy Efficiency, Building Management..., Variable Frequency..., Engineering, Heating, Pumps, Life Safety, Budgets, Refrigeration, Facilities Operations, Building Maintenance, Process Scheduler, Maintenance Management, LEED
Education
Moraine Valley Community College
Associate's degree, Stationary Engineering
St. Laurence High School
The Skonie Skoop September 2005 - Present
Delaware Industries April 2011 - April 2012
Super Eagle Supply April 2004 - February 2007
Swissotel Chicago April 1997 - October 1997
Trase Miller November 1991 - March 1997
Skills
Social Media, Social Media Marketing, Advertising, Digital Media, Online Advertising, Social Networking, Digital Marketing, Marketing, Editing, Public Relations, Marketing Communications
Education
College of DuPage 1988 — 1990
Certificate, Travel/Tourism
Illinois School for the Visually Impaired 1974 — 1985
General Studies
Swissotel Chicago November 2014 - Present
Loews Chicago O'Hare Hotel July 2014 - November 2014
The InterContinental Chicago O'Hare July 2008 - July 2014
Starwood Hotels & Resorts Worldwide, Inc. June 2002 - July 2008
Skills
Meeting Planning, Hotels, Hospitality Industry, Pre-opening, Hospitality Management, Revenue Analysis, Hotel Management, Hospitality, Catering, Food & Beverage, Customer Service, Trade Shows, Resorts, Yield Management, Sales, Banquets, Front Office
Education
Eastern Illinois University 1998 — 2000
Bachelors, Hospitality Management
Loews Hotels July 2014 - Present
Ashlee Benes Design September 2003 - Present
Silversmith Hotel February 2014 - July 2014
Swissotel Chicago July 2013 - February 2014
Swissotel Chicago July 2012 - July 2013
Kimpton Hotels & Restaurants March 2010 - July 2012
Kimpton Hotels & Restaurants March 2012 - June 2012
Kimpton Hotels & Restaurants January 2012 - February 2012
Michael David Rose Photography June 2007 - June 2011
CorCreative Adversting March 2009 - March 2010
Skills
Photography, Customer Service, Event Planning, Hospitality, Adobe Creative Suite, Social Media, Sales, Training, Inventory Management, Microsoft Office, Graphic Design, Employee Training, Customer Satisfaction, Management, Hotels, Training & Development, New Business Development, Leadership
Education
Columbia College Chicago 2003 — 2007
B.F.A. Photography, Art History
Oak Lawn Community High School 1999 — 2003
College Prepatory, Music, Art and Photography
Jewell Events Catering February 2015 - Present
hibu 2013 - 2015
Groupon 2012 - 2013
Swissotel Chicago 2011 - 2012
Pompei Restaurants 2010 - 2011
Hotel Sax Chicago 2009 - 2010
Hilton Worldwide 2003 - 2009
Skills
Contract Negotiation, Hotels, Hospitality, Banquets, Restaurants, Sales Management, Catering, Sales, Marketing, Tourism, Food & Beverage, SaaS, Event Planning, Event Management, Hospitality Management, Meeting Planning, Revenue Analysis, Hospitality Industry, Advertising, Trade Shows, Corporate Events, Yield Management, Hotel Management, Resorts, Cold Calling, Leisure, Customer Satisfaction, Front Office, Sales Presentations, Convention Services
Education
Augustana College
Bachelors of Fine Arts
Santa Monica Hotel Group June 2006 - Present
Tara Real Estate January 2003 - Present
Capital Hotel Management June 2010 - June 2012
Ektornet USA 2011 - 2012
Le Meridien Hotel August 2001 - August 2002
Accor January 1993 - August 2001
Accor North America 1993 - 2001
Swissotel Chicago October 1988 - January 1993
Skills
Hospitality Industry, Hospitality Management, Forecasting, Financial Analysis, Asset Managment, Revenue Analysis, Strategic Planning, Hospitality, Hotels, Asset Management, Negotiation, Hotel Management, Food & Beverage, Finance, Resorts, Budgets, Pre-opening, Income Statement
Education
Ain Shams University 1975 — 1979
Bachelor of Business Administration (BBA), Accounting and Finance
W Hotels December 2012 - Present
Swissotel Chicago January 2012 - December 2012
Hilton Worldwide February 2009 - December 2011
Marriott Hotel June 2006 - January 2009
Skills
Hospitality Management, Hospitality Industry, Hotels, Food & Beverage, Pre-opening, Front Office, Banquets, Hospitality, Hotel Management, Micros
Education
Mercyhurst College 2002 — 2004
Bachelor of Arts (BA), Hospitality Administration/Management
Lettuce Entertain You Restaurants May 2015 - Present
ARAMARK March 2013 - May 2015
ARAMARK June 2012 - March 2013
Westin Hotels & Resorts May 2008 - February 2012
Weber Grill January 2007 - April 2008
Hilton Garden Inn August 2005 - May 2007
Four Seasons Hotels and Resorts September 2003 - August 2005
Swissotel Chicago April 2002 - July 2003
The Drake Hotel June 1999 - August 2001
Skills
Microsoft Word, Excel,..., Order Management, Inventory Management, P&L Responsibility, Food Service Sanitation, Menu Engineering, Catering, Restaurants, Cooking, Banquets, Food, Management, Budgets, Sanitation, Hotels, Sauces, Chef, Customer Satisfaction, P&L, Process Scheduler, Fine Dining, Purchasing, Cuisine, Culinary Skills, Menu Development, P&L Management, Restaurant Management, Food & Beverage, Hospitality
Education
Central Piedmont Community College 1995 — 1999
AAS, Culinary Technology
UNC Charlotte 1994 — 1995
Western Carolina University 1992 — 1993
General Classes, Industrial Technology/Technician, 3.5
Berkshire Hathaway HomeServices KoenigRubloff Realty Group April 2014 - Present
Prudential Rubloff June 2010 - Present
The Peninsula Hotel, Chicago December 2005 - June 2011
The Drake Hotel Chicago February 2005 - November 2005
Swissotel Chicago April 2003 - February 2005
V.A January 1996 - January 2001
Skills
Real Estate, Hotels, Residential, Customer Service, Hospitality, Investment Properties, Luxury, New Business Development, Residential Homes, Sales, Sellers, Short Sales, Marketing, Contract Negotiation, Negotiation, Selling
Education
Loyola University of Chicago 1998 — 2002
Bachelors, Business Administration; Marketing and International Business
Charter One RBS Citizens November 2011 - Present
Swissotel Chicago May 2008 - May 2010
Skills
Front Office, Customer Service, Customer Satisfaction
Education
DePaul University 2011 — 2013
Oakton Community College
The Westin Monache Resort, Mammoth August 2013 - Present
Leaders in Hospitality, Hotel Sales & Marketing Mangement April 2013 - Present
Russell & Russell Consulting March 2012 - August 2013
W Hollywood Hotel & Residences June 2010 - March 2012
Millennium Biltmore Hotel May 2007 - September 2009
InterContinental Hotels Group, Miami September 2004 - May 2006
The Stanford Court, A Renaissance Hotel September 2002 - September 2004
Swissotel Chicago January 2000 - August 2002
Regal Knickerbocker Hotel 1997 - 2000
Le Meridien Chicago 1992 - 1997
Skills
Hotels, Hospitality Industry, Hospitality, Revenue Analysis, Hotel Management, Hospitality Management, Resorts, Yield Management, Tourism, Pre-opening, Food & Beverage, Front Office, Restaurants, Catering, Revenue Forecasting, Marketing Strategy, Business Development, Opening Hotels, Hotel Administration, Hospitality Consulting, Hotel Asset Management, Boutique Hotels, Pre-opening experience, Multi-Property..., Global Distribution..., Rate Management, MarketVision, Transient, Multi-Cultural Team..., Management Of..., Drive Results, Developer of People, Team Leadership, P&L Management, Team Management, Direct Sales, Building High..., Tactical Sales Planning, Targeted Account Selling, Starwood, Strategic Sales Plans, Sales Process, Lead Qualification, Corporate Events, Venue Search, Customer Oriented, Leading Meetings, Great Motivator, Experienced Sales..., Talent Developer
Education
University of Colorado Boulder 1984 — 1987
B.A, International Affairs & French
Université de Rennes I 1986 — 1986
Francais
onPeak GES April 2013 - Present
Sheraton Chicago/Westin Chicago River North May 2009 - April 2013
Swissotel Chicago April 2007 - May 2009
Chicago Convention & Tourism Bureau November 2004 - March 2007
The Palmer House, A Hilton Hotel January 2002 - November 2004
Skills
Hotels, Hospitality Industry, Hospitality, Food & Beverage, Hotel Management, Tourism, Event Management, Catering, Convention Services, Trade Shows, Pre-opening, Event Planning, Sales, Hospitality Management, Meeting Planning, Leadership
Education
University of Illinois at Urbana-Champaign 1996 — 2000
BA, College of Communications, Media Studies and Speech Communication
Katherine Legge Memorial Lodge - Village of Hinsdale February 2012 - Present
Braun Household 2000 - 2012
Office of Naval Research 2000 - 2001
Associated Equipment Distributors 1997 - 2001
Swissotel Chicago 1995 - 1997
The Drake Oakbrook Hotel 1994 - 1995
The Drake Oakbrook Hotel 1993 - 1994
Residence Inn By Marriott 1992 - 1993
Stouffer Riviere Hotel 1992 - 1992
Skills
Social Media, Event Planning, Trade Shows, Marketing Communications, Event Management, Corporate Events, Hospitality, Project Management, Sales Management, Advertising, Sales, Training, Contract Negotiation, CRM, Management, Leadership
Education
Michigan State University - The Eli Broad College of Business 1988 — 1992
Bachelor of Arts (BA), Hotel, Restaurant and Institutional Management
Saint Xavier University August 2013 - Present
BCS Financial Corporation May 1995 - June 2011
Swissotel Chicago October 1992 - March 1995
Skills
Deferred Compensation, Recruiting, Change Management, Team Building, Employee Benefits, Customer Service, PowerPoint, Microsoft Excel, Leadership, Coaching, Employee Relations, Organizational..., Human Resources, Benefits Administration, Talent Management
Education
DePaul University 1999 — 2003
Bachelor of Arts (BA), Human Resource Management
Kplus Technology Services September 2012 - Present
Swissotel Chicago March 2011 - Present
Freelance January 2009 - September 2012
World Computer Exchange September 2011 - June 2012
Skills
Computer Repair, Windows XP, Windows 7, Windows 8, Windows 2008 R2, Windows 2003, .NET, C++, CSS, JavaScript
Education
Keller Graduate School of Management 2010 — 2011
Master of Science, Master of Information Systems Management, Information Security, 4.0 GPA
DeVry University 2006 — 2010
Bachelor of Science, Computer Information Systems, 3.43 GPA
Wright College 2001 — 2004
Associate's, Computer Science
The Lore Institute January 2012 - Present
Swissotel Chicago January 2010 - November 2010
InterContinental Hotels Group December 2003 - January 2008
Adams Mark Hotels and Resorts June 2002 - December 2003
Hyatt Hotels & Resorts October 1989 - April 2002
Skills
Hotels, Hospitality Industry, Hospitality Management, Pre-opening, Marketing Strategy, Sales Management, Sales, New Business Development
Education
Baldwin-Wallace College
Bachelor of Arts, Marketing & Management
Culver Military Academy
Grayhill, Inc August 2014 - Present
Access Media 3 December 2011 - August 2014
Wedgeworth Business Communications September 2006 - December 2011
Tiffany & Co. August 1996 - December 2003
Swissotel Chicago June 1994 - August 1996
Holiday Inn Mart Plaza Chicago June 1992 - June 1994
Whitehall & Tremont Hotels, Chicago IL 1989 - 1992
Skills
Leadership, Account Management, Project Management, Management, Sales
Education
Northern Illinois University
San Francisco Travel Association July 2015 - Present
San Francisco Travel Association December 2012 - Present
Choose Chicago June 2010 - November 2012
Swissotel Chicago April 2007 - January 2009
Le Parker Meridien February 2002 - April 2007
Great Performances December 1998 - February 2002
Skills
Hospitality, Meeting Planning, Hotels, Hospitality Industry, Hospitality Management, Trade Shows, Budgets, Marketing, Leadership, Sales, Food & Beverage, Resorts, Tourism, Revenue Analysis, Management, Event Management, Corporate Events, Event Planning, Convention Services, Catering, Yield Management, Incentives, Banquets, Hotel Management, Restaurants
Education
Cornell University 1992 — 1996
BS, School of Hotel Administration
Punahou School 1987 — 1992
High School Degree
Sofitel Luxury Hotels and Resorts July 2015 - Present
Kapow Events February 2015 - June 2015
EBE Events & Entertainment May 2014 - February 2015
Hotel Monaco Philadelphia July 2012 - April 2014
Hotel Sax Chicago August 2011 - July 2012
Sysco January 2010 - August 2011
Swissotel Chicago August 2008 - August 2009
Trump International Hotel and Tower June 2007 - February 2008
Westin Chicago River North June 2004 - June 2007
Hilton Short Hills 1997 - 2003
Skills
Hospitality, Food & Beverage, Catering, Hotels, Event Management, Hospitality Industry, Leadership, Banquets, Corporate Events, Weddings, Event Planning, Restaurants, Sales, Menu Development, Hospitality Management, Parties, Trade Shows, Restaurant Management, Food, Meeting Planning, Customer Service, Pre-opening, Food Service, Contract Negotiation, Hotel Management, Public Relations, Marketing, Forecasting, Wedding Planning, Sales Management, New Business Development, Cooking, Resorts, Food Cost, Culinary, Special Events, Budgeting, Conferences, Guest Satisfaction, Guest Service, Customer Relations, Budget Management, Menu Design, Contract Negotiations, Business Networking, Strategic Prospecting, Budgets, Fine Dining, Wine, Social Media Marketing
Education
Michigan State University - The Eli Broad School of Management 1992 — 1997
BA
Michigan State University
Bachelor's degree
Swissotel Chicago January 2014 - Present
Swissotel Chicago April 2012 - Present
Conrad Chicago May 2011 - April 2012
Conrad Chicago December 2008 - April 2011
Conrad Chicago May 2007 - December 2008
Kendall College April 2006 - April 2007
Fairmont Hotels and Resorts June 2005 - September 2005
Midlane Golf Resort May 2002 - September 2004
Skills
Micros, Hospitality Management, Food & Beverage, Hospitality, Hospitality Industry, Restaurants, Hotels, Restaurant Management, Menu Development, Opera, Menu Costing, Baking, Pastry, Culinary Education, Culinary Skills, F&B Operations, F&B Management, Food Service, Food Safety, Alcoholic Beverages, Beverage Development, Beverage Industry, Bartending, Barista Training, Dogs, Eating, Fine Dining, Retail Sales, Microsoft Office, German, Guest Service Management, Hotel Management, Catering
Education
Kendall College 2004 — 2008
BA, Food & Beverage Management
Kendall College 2004 — 2006
AAS, Baking & Pastry Arts
Liberty Mutual Insurance September 2013 - Present
Liberty Mutual November 2008 - September 2013
Liberty Mutual Group April 2007 - November 2008
Westin Copley Place March 2006 - April 2007
Westin Copley Place August 2005 - March 2006
Sheraton Colonial Hotel & Golf Club March 2003 - August 2005
Sheraton Boston Hotel February 2001 - March 2003
Swissotel Chicago January 1999 - February 2001
Hyatt Regency Chicago January 1998 - February 1999
Skills
Meeting Planning, Event Management, Corporate Events, Hospitality Management, Event Planning, Hospitality, Hospitality Industry, Restaurants, Trade Shows, Food & Beverage, Hotels, Catering, Customer Service, Time Management, Marketing, Entertainment, Marketing Communications, Revenue Analysis, Parties, Front Office, Weddings, Resorts, Convention Services, Wedding Planning, Hotel Management, Management, Budgets, Sales, Banquets, Marketing Strategy
Education
University of Nevada-Las Vegas 1994 — 1997
Bachelor, Hospitality
Ecole hôtelière de Lausanne 1996 — 1996
European Food, Cuisine, Travel, A
Colorado State University 1993 — 1994
Lisa Zimbler Events, LLC September 2001 - Present
Make It Better Magazine January 2013 - Present
22nd Century Media LLC April 2012 - June 2012
22nd Century Media April 2012 - June 2012
Hotel Inter-Continental January 1995 - July 2001
Inter-Continental Hotel Chicago 1995 - 1998
Swissotel- Chicago March 1990 - December 1994
Knicker's Restaurant & Banquets January 1989 - March 1990
Skills
Bridal, Receptions, Social Events, Weddings, Parties, Catering, Event Planning, Special Events, Hospitality, Event Management, Freelance Writing, News Writing, Creative Writing, Newspapers, Anniversaries, Hospitality Industry, Social Media Marketing, Marketing, Wedding Planning, Bridal Showers, Corporate Events, Social Networking, Copywriting, Private Events, Marketing Strategy, Meeting Planning, Menu Development, Editing, Web Content, Entertainment, Public Relations, Holidays, Bar/Bat Mitzvahs
Education
National-Louis University 2010 — 2014
MS, Written Communication
University of Wisconsin
B.S. Degree, Business Management/Hotel Restaurant Management
National Louis University
M.S. Degree, Written Communication
The Godfrey Hotel Chicago / Essex Inn November 2014 - Present
Godfrey Hotel Chicago September 2013 - Present
Swissotel Chicago November 2002 - May 2013
Swissôtel Chicago October 1998 - November 2002
Swissôtel Chicago March 1998 - October 1998
The Tremont Hotel September 1996 - February 1998
Novotel Zurich Airport February 1996 - August 1996
Skills
Hospitality Management, Budgets, Accounting, Hotels, Front Office, Food & Beverage, Auditing, Hotel Management, Account Reconciliation, Revenue Analysis, Hospitality Industry, Payroll, Opera, Customer Satisfaction, Accounts Receivable, Micros, Hospitality, Yield Management, Rooms Division, Finance, Forecasting, Management, Financial Analysis, MICROS
Education
Ecole Hôtelière de Lausanne 1991 — 1995
University Level, Hospitality Administration/Management, Finance, Diploma - (Equivalent of Master Degree)
Ecole de Commerce 1987 — 1991
Matura - Equivalent of Bachelor Degree in USA, Finance, Economics, English, German...
FRHI Hotels & Resorts October 2014 - Present
Hilton Hotels Worldwide July 2013 - October 2014
Kohler Co. Hospitality & Real Estate 2011 - July 2013
Steigenberger Hotel Group July 2008 - 2011
Swissotel Chicago October 2004 - July 2008
Skills
Hotel Management, Hospitality Management, Hotels, Revenue Analysis, Hospitality Industry
Education
University of Wisconsin-Stout 1995 — 1999
Hotel Management, International Business
Dominican University
Master of Business Administration (M.B.A.), In progress
Groupon April 2015 - Present
Davis Staffing, Inc. September 2013 - Present
Columbia College Chicago February 2008 - Present
Talent Partners Chicago February 2011 - June 2012
Talent Partners October 2006 - February 2011
Situ8 October 2009 - January 2010
Chicago Gateway Green 2006 - 2008
Swissotel Chicago February 2006 - May 2006
United Cerebral Palsy August 2005 - May 2006
Skills
Advertising, Event Management, Social Media, Management, Project Management, Time Management, Direct Marketing, Event Planning, Social Media Marketing, Public Speaking, Leadership, Microsoft Excel, Marketing, Data Entry, Marketing Communications, PowerPoint, Public Relations, Digital Marketing, Social Networking, Fundraising
Education
Keller Graduate School of Management of DeVry University 2015 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, Human Resources
Columbia College Chicago 2003 — 2006
BA, Marketing Communication, Advertising
PUBLIC Chicago August 2014 - Present
Swissotel Chicago February 2013 - August 2014
Waldorf Astoria Hotel November 2010 - February 2013
Elysian October 2009 - November 2010
Fairmont Hotels and Resorts August 2007 - December 2007
Fairmont Hotels and Resorts May 2006 - September 2006
Skills
Hotels, Hospitality Management, Yield Management, Revenue Analysis, Hospitality Industry, Rooms Division, Hospitality, Hotel Management, Front Office, Pre-opening, Property Management..., OnQ, Opera, Resorts, Catering, Tourism, Meeting Planning
Education
Purdue University 2004 — 2008
BS, Hospitality and Tourism Management
KOR Enterprises Inc September 2005 - Present
K.O.R Enterprises Inc January 2005 - Present
Swissotel Chicago 2008 - 2010
Education
DePaul University 1994 — 1996
None, Business/Economics
Preferred Hotels & Resorts December 2003 - Present
Bridget's Jewelry Box September 1993 - Present
Swissotel Chicago November 1992 - November 2003
Skills
Food & Beverage, Corporate Events, Event Management, Catering
Education
Alabama State University 1985 — 1987
none, Special Educ./Psycology
Whitney M. Young Magnet H.S. 1981 — 1985
High School
Harold Washington College
Serendipity Labs January 2015 - Present
Swissotel Chicago June 2013 - February 2015
Best Western Georgetown June 2009 - June 2013
Best Buy September 2007 - January 2008
State Farm August 2007 - December 2007
Skills
Management, Customer Service, Social Media, Sales, Hospitality Industry, Microsoft Office, Strategy, Insurance, PowerPoint, Time Management, Microsoft Word, Visual Merchandising, Social Networking, Microsoft Excel, Retail, Office Administration, Cash Management, Opera, Micros, Social Media Marketing
Education
Howard University 2008 — 2013
Bachelor of Science (BS), Communication Sciences and Disorders, General
InterContinental Hotels Group March 2014 - Present
Swissotel Chicago 2010 - March 2014
Sheraton Suites Elk Grove 2008 - 2010
Marriott June 2008 - March 2009
Livemercial January 2008 - June 2008
Saber Corporation 2007 - 2008
Skills
Employee Relations, Recruiting, Payroll, Employee Training, Onboarding, Benefits Administration, HRIS, Talent Acquisition, Employee Engagement, Talent Management, FMLA, HR Policies, Deferred Compensation, Organizational..., Hiring, Technical Recruiting, Human Resources, Applicant Tracking..., Screening, New Hire Orientations, Employee Benefits, Personnel Management, Training, Labor Relations, Interviews, Employee Handbooks, Job Descriptions, Employment Law, Coaching, Policy, EEOC, Job Fairs, Workforce Planning
Education
Indiana State University 2008 — 2010
Masters, Human Resources Development
Oakland City University 2003 — 2006
Bachelors, Business- Human Resources Management
CSI-Absolute Clean January 2015 - Present
Zoom Capital LTD. November 2014 - Present
OrangeFi October 2013 - November 2014
NorthShore University HealthSystem October 2010 - September 2012
Swissotel Chicago July 2008 - September 2010
Wyndham Hotel Group March 2007 - July 2008
Skills
Customer Service, Customer Satisfaction, Training, Leadership, Sales, Event Planning, Team Building, Data Entry, Teamwork, Organization, Office Management, Front Office, Networking, Time Management, Management, Healthcare, Account Management, Marketing, Team Leadership, Marketing Strategy, Sales Management
Education
Holy Spirit Academy of Laoag (Philippines) 2004 — 2006
High School Diploma
Oakton Community College
Certification, Registered Nursing/Registered Nurse
Swissotel Chicago October 2011 - Present
Triton College October 2009 - June 2010
Morton College January 2005 - October 2009
Charlotte Russe September 2004 - January 2005
State Farm September 2004 - January 2005
Dean Foods June 2004 - August 2004
Simmons Dental Associates January 2002 - June 2004
Payless ShoeSource /Parade of Shoes September 1999 - January 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Public Speaking, Strategic Planning, Teamwork, Sales, Telemarketing, Youth Mentoring
Education
National-Louis University 2008 — 2010
Bachelor's degree, Human Services, General
Morton College 2001 — 2003
Associate's degree, Office Management and Supervision
ACCESS Chicago June 2013 - Present
Swissotel Chicago January 2012 - October 2012
Gaylord Entertainment July 2008 - December 2011
Starwood Hotels & Resorts Worldwide, Inc. August 2004 - July 2008
Levy Restaurants July 2003 - August 2004
Marriott International May 2000 - July 2003
Skills
Hospitality Management, Catering, Hospitality Industry, Hotels, Hotel Management, Banquets, Food & Beverage, Hospitality, Resorts, Convention Services, Meeting Planning, Revenue Analysis, Front Office, Destination Management..., Sales, Menu Development, Rooms Division, Budgets, Tourism
Education
Michigan State University 1996 — 2000
Arts, Hospitality Business
watervliet
High School Diploma
American Board of Medical Specialties October 2014 - Present
American Board of Medical Specialties March 2013 - October 2014
American Society of Plastic Surgeons March 2013 - September 2013
American Society of Plastic Surgeons September 2005 - March 2013
Erie Family Health Center July 2002 - September 2005
The John Buck Company June 2001 - July 2002
Whittman-Hart / marchFIRST March 2000 - March 2001
Swissotel Chicago November 1996 - March 2000
Skills
Association Management, Non-profits, Volunteer Management, Event Planning, Fundraising, Governance, Strategic Planning, Program Development, Event Management, Newsletters, Public Speaking, Budgets, SharePoint, Aptify, Microsoft Applications, Visio, AtTask, Committees, Nonprofits, Meeting Planning, Public Relations, Leadership, Program Management, Training, Policy, Community Outreach, Healthcare
Education
Robert Morris University - Illinois 2015 — 2016
Bachelor of Arts (BA), Business Administration and Management, General, 4.0
Robert Morris University - Illinois 2004 — 2005
Associate's degree, Business Administration and Management, General, 4.0
Lane Tech High School 1988 — 1992
The Nob Hill Hotel May 2007 - November 2007
Swissotel Chicago December 2004 - December 2006
Le Jour s.r.o. June 2004 - December 2004
ALBION, s.r.o. February 2001 - May 2001
Skills
Customer Service, Problem Solving, Upselling, Sales Presentations, Opera, Fidelio, Autoclerk, MS Office Suite, MS Project, Access, Apple OS, Micros, Microsoft Office, Hotels, Microsoft Excel, PowerPoint, Up-selling, Sales, Hospitality Management
Education
San Francisco State University, College of Business 2008 — 2010
MBA, Sustainable Business
Matej Bel University 1999 — 2004
Master, Hospitality Management, Economics
The Hotel Cass Holiday Inn Express March 2013 - Present
Ellingston Entertainment Inc. January 2013 - Present
Orion's Mind, LLC. January 2012 - April 2012
Swissotel Chicago 1997 - April 2000
Skills
Event Planning, Data Entry, Public Speaking, Event Management, Customer Service, Fundraising, Nonprofits, Social Media, Marketing, Non-profits, Social Networking, Public Relations, Illustrator, Teaching, Creative Writing, Grant Writing, Theatre, Blogging, Motivational Speaking, Marketing Communications, Facebook, Staff Development, Editing, Adobe Creative Suite, Microsoft Office, Budgets, Microsoft Word, Outlook, Entrepreneurship, Coaching, Social Media Marketing, Graphic Design, Community Outreach, Leadership, Sales, Photography, Music, Research, Entertainment, Leadership Development, Email Marketing, Spanish, Microsoft Excel, PowerPoint, Volunteer Management, Training, Press Releases, Marketing Strategy, Photoshop, Team Building
Education
Chicago State University 2011 — 2014
Theatre/Theater
Northern Illinois University
B & B Mortgage Solutions June 2012 - October 2014
Swissotel Chicago May 2010 - June 2011
Swissotel Chicago October 2008 - May 2010
Geneva Hospitality LLC February 2004 - August 2008
Skills
Hospitality Industry, Hospitality, Hospitality Management, Hotel Management, Micros, Resorts, Pre-opening, Revenue Analysis, Opera, Catering, Rooms Division, Restaurants, Meeting Planning, Menu Development
Education
Harper College 2004 — 2007
Psychology
Columbia College Chicago 2002 — 2003
Fine Arts
Swissotel Chicago March 2015 - Present
Chicago Marriott Suites Deerfield September 2014 - March 2015
Swissotel Chicago February 2013 - September 2014
Swissotel Chicago June 2011 - February 2013
ProCamps Worldwide June 2010 - August 2010
Skills
Catering, Customer Service, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Marketing, Micros, Microsoft Office, Recruiting, Rooms Division, Sports, Food, Food & Beverage
Education
Loyola University of Chicago 2006 — 2010
Bachelors, Sport Management & International Business
Fiola Mare 2014 - Present
Sei Restaurant and Lounge September 2013 - May 2014
Elisir January 2013 - September 2013
Co2 Lounge 2011 - October 2012
Swissotel Chicago February 2010 - April 2011
Skills
Computer Proficiency, Maintaining Strong..., Outstanding Verbal and..., Outstanding time..., Situational Sales..., Highly detail oriented, Closing Deals, Sales Management, Staff Management, Problem Solving, Deal Closure, Time Management, Hospitality Management, Wine, Restaurants, Menu Development, Hospitality, Food & Beverage, Restaurant Management, Catering, Food, Fine Dining, Customer Service, Event Management, Hospitality Industry, Banquets
Education
Southern New Hampshire University 2013 — 2015
Bachelor's Degree, Business Administration and Management, General
Harold Washington College 2005 — 2007
Associate's degree, Business Administration and Management, General
Lebanon College 2003 — 2005
Associate of Arts and Sciences (AAS), Computer Science
Northwestern Mutual March 2014 - Present
The Chopping Block November 2013 - March 2014
Swissotel Chicago March 2013 - November 2013
Bill Hickey Financial Services December 2011 - March 2013
Department of Communication Studies January 2011 - May 2011
Eastern Illinois University August 2010 - May 2011
All State Promotions, Inc. December 2009 - May 2011
Skills
Facebook, Event Planning, Social Media, Social Networking, Microsoft Office, Social Media Marketing, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Advertising, Teamwork
Education
Eastern Illinois University 2006 — 2011
Bachelor of Arts, Communication Studies Option; Corporate Communication
Loews Hotels July 2014 - Present
Swissotel Chicago July 2012 - July 2014
Swissotel Chicago September 2011 - July 2012
Concord Hospitality Enterprises February 2009 - August 2011
Courtyard by Marriott Downtown July 2008 - February 2009
Courtyard by Marriott Downtown December 2007 - July 2008
Skills
Delphi, Microsoft Office, FOSSE, Hospitality Management, Sales, Opera, Catering, Banquets, Front Office, Restaurants, Event Planning, Trade Shows, Hospitality Industry, Hospitality, Hotels, Hotel Management
Education
The Ohio State University 2004 — 2008
Bachelor of Science, Hospitality Management
Rush University Medical Center August 2012 - Present
Radisson Blu June 2012 - June 2013
Swissotel Chicago September 2009 - April 2011
Holiday Inn August 2008 - June 2009
Hyatt Regency O'Hare June 2004 - April 2008
Skills
Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Hotels, Event Management, Customer Service, Banquets, Pre-opening, Revenue Analysis, Budgets
Education
North Park University 2004 — 2007
Bachelor of Applied Science (B.A.Sc.), Pre-Medicine/Pre-Medical Studies
Swissotel Chicago October 2014 - Present
Swissotel Chicago May 2012 - Present
Swissotel Chicago May 2011 - May 2012
Swissotel Chicago April 2010 - May 2011
The Allerton Hotel Chicago May 2009 - April 2010
Ohio University January 2006 - November 2008
Skills
Hospitality Management, Catering, Food & Beverage, Front Office, Hospitality, Hospitality Industry, Hotels, Hotel Management, Banquets, Meeting Planning, Opera, Convention Services, Rooms Division
Education
Ohio University 2004 — 2008
Restaurant, Hotel and Tourism Management, Business
New Trier 2000 — 2004
W Hotels of Chicago April 2015 - Present
W Hotels of Chicago February 2014 - April 2015
Starwood Hotels & Resorts Worldwide, Inc. February 2012 - February 2014
Westin Michigan Avenue August 2010 - February 2012
Swissotel Chicago January 2010 - August 2010
Renaissance Schaumburg Hotel and Convention Center July 2006 - January 2010
State Farm Insurance January 2005 - September 2005
Skills
Hotels, Catering, Event Planning, Event Management, Banquets, Sales Management, Wedding Planning, Social Media Marketing, Marketing Strategy, Insurance, Sales Presentations, Delphi, Mentoring, Menu Development, Photoshop, Lightroom, Opera, meeting matrix, NGS, PeopleSoft, Forecasting, Corporate Events, Trade Shows, Wine, Hospitality Industry, Sales, Training, Management, Revenue Analysis, Meeting Planning, Customer Satisfaction, Convention Services, Marketing
Education
University of Missouri-Columbia 2001 — 2004
B.A., Communication & English
Illinois State University 2005 — 2006
Masters (in progress), Political Communication
Hoffman Estates High School 1998 — 2001
KeyLime Cove Indoor Waterpark Resort March 2015 - Present
Swissotel Chicago April 2014 - February 2015
The Langham, Chicago May 2013 - November 2013
Sofitel Chicago Water Tower May 2011 - May 2013
Embassy Suites May 2010 - May 2011
Skills
Hospitality Industry, Hotel Management, Hospitality, Hospitality Management, Hotels, Housekeeping, MICROS, Pre-opening, Property Management..., Resorts, Rooms Division
Education
Centro Universitário UNA 2001 — 2005
Tourism and Hospitality Management
@properties May 2015 - Present
Swissotel Chicago April 2011 - May 2015
Skills
Sellers, First Time Home Buyers, Short Sales, Real Estate Transactions, Single Family Homes, Condos, Relocation, Buyer Representation, Foreclosures, REO
Education
MacMurray College 1999 — 2003
Bachelor’s Degree, Criminal Justice/Police Science
Swissotel Chicago November 2012 - Present
Walk Wickiser Gallery January 2012 - April 2012
Hearst Studio DJan 2010 January 2010 - April 2010
Skills
Lightroom, Photoshop, Bridge, Capture One, Dreamweaver, InDesign, Photo Processing, Digital Photography, Film Photography, Stop Motion, PowerPoint, POS, Problem Solving, Customer Service, MICROS, Store Operations, Mac, Mac OS, Quick Study, Squirrel, Customer Experience, Customer Satisfaction, Customer Relations, Customer Retention
Education
School of Visual Arts 2008 — 2012
BFA, Photogreaphy
Harper College 2003 — 2005
AA, Fine Art
InterContinental Hotels Group March 2011 - Present
Affinia Hospitality October 2008 - March 2011
Swissotel Chicago May 2007 - October 2008
hinton+grusich June 2006 - May 2007
Maritz Travel Company January 2003 - May 2006
Ritz Carlton St. Louis, MO June 2002 - January 2003
Skills
Sales, Hospitality, Hotel Management, Hospitality Management, Meeting Planning, Hotels, Revenue Analysis
Education
Indiana University Bloomington 1999 — 2002
Bachelor of Science (B.S.), Marketing
Indiana University - Kelley School of Business 1998 — 2002
Parkway Central Highschool
InterContinental Chicago May 2014 - Present
Swissotel Chicago February 2009 - May 2014
Pyramid Hotel Group October 2002 - November 2008
Skills
Hospitality Industry, Hospitality, Resorts, OnQ, Reservation, Guest Service Management, Customer Service, Customer Satisfaction, Front Office, Hotel Management, Hotels, Property Management..., Sales, Opera, Micros, Catering, Food & Beverage, Food, Revenue Analysis, Rooms Division, Hospitality Management
Education
University of Arizona 1973 — 1976
Riverside HealthCare August 2014 - Present
Hilton Suites Chicago Hotel May 2007 - October 2013
The Peninsula Chicago September 2006 - May 2007
Swissotel Chicago March 2006 - September 2006
Omni Chicago Hotel June 2000 - March 2006
Four Seasons Hotel Chicago August 1993 - June 2000
Palmer House Hilton May 1992 - August 1993
Jewel Food Stores 1990 - 1992
Skills
Hospitality Industry, Loss Prevention, First Aid, Cpr Certified, Hospitality, Hotels, Hotel Management, Hospitality Management, Resorts, Private Investigations, Process Scheduler, Food & Beverage, Income Statement, Opening Hotels, Restaurants, Corporate Security, Crisis Management, Executive Protection, Catering, Event Management, Physical Security, Banquets, Recruiting, OnQ, Tourism, Rooms Division, Security, Property Management..., Guest Service Management, Pre-opening experience, Surveillance, Event Planning, Budgets, Micros, Front Office, Lodging, Hiring, Yield Management, Pre-opening, Revenue Analysis, VIP, Security Operations, Security Training, Opera, Rooms Division..., Supervisory Skills, Meeting Planning, Security Management, MICROS, Management
Education
South Suburban College 1989 — 1991
AAS, Criminal Justice
Columbia College Chicago 1986 — 1987
none, Radio & Television
Fairmont Copley Plaza January 2015 - Present
The Plaza, A Fairmont Managed Hotel November 2014 - December 2014
Swissotel Chicago October 2014 - November 2014
Fairmont Battery Wharf March 2013 - October 2014
Fairmont Battery Wharf May 2010 - March 2013
Skills
Front Office, Human Resources, Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Resorts, Hospitality
Education
Johnson & Wales University 2002 — 2006
Bachelor of Science (BS), Hotel/Motel Administration/Management
Starwood Hotels & Resorts Worldwide, Inc. April 2014 - Present
Swissotel Chicago December 2011 - April 2014
Swissotel Chicago September 2010 - December 2011
Hilton Lisle/Naperville June 2010 - September 2010
Skills
Hospitality Industry, Hotels, Hospitality Management, Hospitality, Event Planning, Sales, Account Management, Customer Service
Education
Purdue University 2004 — 2008
Bachelors, Management
Governors State University 2010 — 2013
Masters, Communications
Chicago Athletic Association April 2015 - Present
InterContinental Hotels Group May 2014 - April 2015
Swissotel Chicago February 2013 - May 2014
Trump international Hotel and Tower, Chicago August 2012 - February 2013
Hyatt Coconut Plantation Resort November 2010 - August 2012
Naples Grande Beach Resort 2010 - 2010
Grand Hyatt Sao Paulo 2008 - 2008
Hyatt Regency Coconut Point Resort and Spa 2006 - 2008
Skills
Portuguese, Spanish, Tourism, Hotel Management, Hospitality Management, Hospitality Industry, Front Office, Hospitality, Hotels, Property Management..., Resorts, Revenue Analysis, Rooms Division
Education
Faculdade SENAC de Turismo e Hotelaria 2001 — 2005
Bachelor's degree, Hospitality Administration/Management
Senac São Paulo 2001 — 2005
Bachelor's degree, Hospitality Administration/Management
Grand Victoria Casino June 2010 - Present
Penn National Gaming December 2009 - June 2010
Swissotel Chicago August 2009 - December 2009
Caesars Entertainment Corporation April 2008 - August 2009
Caesars Entertainment Corporation May 2003 - April 2008
Skills
Casino, VIP, Gaming Industry, Hospitality, Hotels, Gaming, Hospitality Industry, Hospitality Management, Online Gambling, Resorts, Restaurants, Food & Beverage, Pre-opening, Loyalty Programs, Casino Gaming, Rooms Division, Loyalty Marketing, Concierge Services, Front Office, Customer Satisfaction, Hotel Management, Guest Service Management, Team Building, Event Planning, Customer Service, Event Management, Marketing Strategy, Marketing
Education
Northern Illinois University 2005 — 2008
Bachelor's degree, Hospitality Administration/Management
Wayne State University 2002 — 2004
Hospitality Administration, Hospitality Administration/Management
Align Technology July 2015 - Present
Swissotel Chicago December 2014 - June 2015
Hyatt Chicago Magnificent Mile November 2013 - November 2014
Rockit Ranch Productions February 2012 - June 2012
The Friendship Circle June 2011 - September 2011
Skills
Social Media, Customer Service, Facebook, Press Releases, Marketing, PowerPoint, Social Media Marketing, Public Relations, Social Networking, Advertising, Public Speaking, Digital Marketing, Interpersonal..., Computer Proficiency, Events, Event Planning, Cision, Constant Contact, Event Management, Marketing Communications, Creative Writing, Media Relations, Hospitality Industry, Hotel Administration
Education
DePaul University 2009 — 2013
Bachelor of Arts (B.A.), Public Relations & Advertising, Minor in Hospitality Leadership
Santa Barbara City College 2008 — 2009
Swissotel Chicago September 2011 - Present
Marriott International July 2010 - September 2011
Marriott International May 2009 - July 2010
Marriott International November 2008 - April 2009
Marriott International September 2006 - November 2008
Skills
Hospitality, Hotels, Hospitality Management, Meeting Planning, Hospitality Industry, Event Planning, Hotel Management
Education
Central Michigan University 2001 — 2005
Business Administration, Marketing, Communications
Swissotel Chicago May 2013 - Present
Swissotel Chicago July 1990 - May 2013
Holiday Inn City Centre March 1989 - July 1990
Holiday Inn City Centre March 1989 - July 1990
Skills
Revenue Analysis, Front Office, Hotel Management, Hospitality, Hospitality Industry, Accounts Receivable, Micros, Hospitality Management, Hotels, Accounting, Opera, Rooms Division, Resorts, MICROS, Food & Beverage
Education
Quincy University 1982 — 1988
Accounting
Mauna Kea Resort April 2014 - June 2015
HCN - Hotel Communication Network August 2012 - December 2012
Chicago Convention and Tourism Bureau May 2007 - March 2012
Hilton Alexandria Mark Center April 2005 - March 2007
Westin Michigan Avenue January 2004 - February 2005
Westin O'Hare November 2002 - January 2004
City Access Providers April 2000 - September 2002
ProActive, A Freeman Company April 1998 - April 2000
Swissotel Chicago February 1995 - April 1998
Concierge Unlimited January 1993 - February 1995
Skills
Event Planning, Tourism, Event Management, Trade Shows, Customer Relations, Contract Negotiation, Customer Retention, Customer Service, Creative Problem Solving, Follow-up, Attention To Detail, Initiator, Direct Sales, Fundraising, Hospitality, Marketing, Hotels, Corporate Events, Catering, Sales, Account Management, Hospitality Industry, Sales Management, Advertising, Management, Meeting Planning, Restaurants, Social Media Marketing, Food & Beverage, Sponsorship, Budgets, Convention Services, Marketing Communications, Marketing Strategy, B2B, Time Management, Social Networking, Hospitality Management, Email Marketing
Education
University of South Florida 1986 — 1989
BS Communications, Advertising
Preferred Hotel Group January 2006 - Present
Swissotel Chicago September 1998 - 2006
WBBM AM 1991 - 1998
Skills
Yield Management, Advertising, Hospitality, Revenue Analysis, Direct Marketing, Marketing, Hotels, Management, Hospitality Industry, Sales, Tourism
Education
Columbia College Chicago 1989 — 1993
Bachelor of Arts (B.A.), Communications
Bowen High School 1984 — 1988
High School diploma
Ritz Carlton Chicago, Four Seasons Hotels and Resorts June 2013 - Present
InterContinental Hotels Group September 2012 - June 2013
Swissotel Chicago May 2009 - March 2012
Renaissance Chicago Hotel May 2007 - May 2009
Renaissance Chicago Hotel March 2006 - May 2007
Marriott International October 2005 - March 2006
Marriott International January 2005 - October 2005
Overland Park Marriott October 2003 - January 2005
Skills
Banquets, Catering, Restaurants, Sales, Customer Satisfaction, Spanish, Consulting, Hotels, Hospitality Management, Hospitality Industry, Food & Beverage, Hospitality, Hotel Management, Pre-opening, Revenue Analysis, Menu Development, Micros, Front Office, Resorts, Event Planning, Event Management, Convention Services, Culinary Skills, Wine, Hiring, Food Service, Food
Education
Drake University 1997 — 2002
Bachelors, Business and Public
Drake University 1997 — 2002
Bachelor of Science, Business and Public Administration; Marketing and Spanish
KeyLime Cove Indoor Waterpark Resort December 2014 - Present
Swissotel Chicago July 2013 - September 2014
Radisson Aqua Blu August 2011 - July 2013
Hard Rock Hotel Chicago 2006 - 2011
House of Blues Hotel Chicago 2004 - 2006
Skills
Rooms Division, Hotels, Hospitality, Hotel Management, Hospitality Industry, Front Office, Hospitality Management, Pre-opening, OnQ, Revenue Analysis, Resorts, Micros, Rooms Division..., Opening Hotels, Menu Development, Opera, MICROS, Customer Service
Education
Lomonosov Moscow State University (MSU) 1985 — 1991
MD, Management, audit
Lomonosov Moscow State University (MSU)
Master's degree, Economics
McShane Construction Company May 2015 - Present
Illinois Institute of Technology May 2012 - May 2015
Swissotel Chicago September 2005 - June 2008
Skills
Revit, 3D Modeling, AutoCAD, SketchUp, Architectural Design, Sketching, Rhino, Microsoft Office, Primavera P6, Photoshop, Illustrator, Business Development, Laser Cutting, On Screen Takeoff, InDesign, Real Estate Transactions, RS Means, Adobe Acrobat, Databases, PowerPoint, Adobe Creative Suite, Arduino, Python, Team Building, Team Management, Customer Service, PlanGrid software, Teamwork, Plans and Specs software
Education
Illinois Institute of Technology 2010 — 2015
Master of Construction Engineering and Management, Professional Bachelor of Architecture, 3.6/4.0 GPA
Montgomery College 2009 — 2011
Associate of Applied Science In Architectural Technology, Architecture and Sustainable Design, Graduated with Honors
Swissotel Chicago January 2014 - Present
theWit March 2010 - December 2013
Carnivale Restaurant October 2009 - April 2010
Swissotel Chicago October 2004 - February 2009
Skills
Food & Beverage, Hospitality Industry, Food Safety, Hospitality, Hospitality Management, Culinary Skills, Weddings, Catering, Hotel Management, Fine Dining, Team Building, Event Management, Hotels, Meeting Planning, Resorts, Trade Shows, Event Planning, Wedding Planning, Banquets, Restaurants, Menu Development, Front Office, Corporate Events, Convention Services, Yield Management, Pre-opening, Micros, Revenue Analysis
Education
Colorado State University 1989 — 1993
Bachelor of Arts, Political Science and Government
Union League Club of Chicago December 2012 - Present
Roosevelt University January 2010 - Present
MPI-Chicago Area Chapter July 2010 - June 2013
Eved September 2012 - December 2012
San Diego Convention & Visitors Bureau June 2010 - April 2012
PCMA-GMC January 2010 - January 2012
Chicago Convention and Tourism Bureau February 2005 - June 2010
Sofitel Chicago O'Hare 2003 - 2005
Swissotel Chicago 1996 - 2001
Skills
Certified Meeting..., Proficient in Public..., Meeting Planning, Networking, Business Development, Trade Shows, Sales, Public Speaking, Corporate/Association..., Incentive Travel, Budgeting, Sales and Marketing..., Market Trends, Promotional Development, Destination Marketing, Training, Budgets, Promotions, Event Planning, Marketing Strategy, Marketing, Strategic Planning, Leadership, Management, Hotels, Strategic Partnerships, Negotiation, Event Management, Hospitality, E-commerce, Social Media, Social Media Marketing, Sales Management, Hospitality Management, Fundraising, Social Networking, Email Marketing, New Business Development, Tourism, Hospitality Industry, Sponsorship, Selling, Project Management, Team Leadership, Hotel Management, Marketing Management, Non-profits, Account Management, Corporate Events, Direct Marketing
Education
Governors State University 1994 — 1996
Master of Business Administration (M.B.A.), Marketing
Hilton Garden Inn Chcago Downtown/Magnificient Mile September 2013 - Present
Wyndham Lisle Chicago Hotel and Excutive Meeting Center August 2010 - September 2013
Crowne Plaza O'Hare September 2009 - August 2010
Swissotel Chicago 2003 - 2007
First Hospitality Group 2000 - 2001
Midland 1998 - 2000
Skills
Deferred Compensation, Onboarding, Employee Relations, Talent Management, Employee Engagement, Recruiting, HR Policies, Leadership, Talent Acquisition, Hotels, Hiring, Performance Management, Interviews, Labor Relations, Personnel Management, Employee Training, Human Resources, Succession Planning, New Hire Orientations, Payroll
Education
Elmhurst College 1991 — 1995
Taft High School
The Menta Group August 2015 - Present
Light Vision Group May 2013 - Present
Archdiocese of Chicago January 2012 - Present
Chicago Public Schools October 2014 - June 2015
IT consultant Self Employed September 2009 - January 2012
Accenture October 2007 - September 2009
Accenture October 2004 - October 2007
Accenture January 1999 - October 2004
Bank of America 1997 - 1999
Swissotel Chicago 1996 - 1997
Skills
Change Management, Program Management, Special Education, Public Speaking, Organizational..., Process Improvement, Business Analysis, Project Management, Coaching, Leadership Development, Team Building, New Business Development, Leadership, Staff Development, Training, Research, Teaching, Management Consulting, Curriculum Design, Workshop Facilitation, Higher Education, Curriculum Development, Strategy, Team Leadership, Fundraising, Budgets, Management, E-Learning, Instructional Design, Educational Technology, Adult Education, Program Development, Tutoring, Grant Writing, Analysis, Editing, Educational Leadership, CRM, Social Networking, Employee Training, Organizational..., Teamwork, Strategic Planning, Nonprofits, Community Outreach, Event Planning, Blogging, Networking, Entrepreneurship, Consulting
Education
Saint Xavier University 2009 — 2011
Master of Arts (M.A.), Special Education and Teaching
Saint Xavier University 1991 — 1995
Bachelor of Arts (B.A.), Business Administration and Management, General
Midtown Athletic Clubs March 2015 - Present
LA Fitness October 2009 - Present
Rebecca Relations March 2012 - Present
ACCME February 2002 - June 2003
Summit Executive Centre March 2000 - December 2001
Swissotel Chicago October 1999 - March 2000
Bristol Hotels & Resorts May 1993 - January 1999
Skills
Sales Process, Meeting Planning, New Business Development, Building Relationships, Contract Negotiation, Cold Calling, Marketing Strategy, Catering, Computer Proficiency, Community Outreach and..., Timeline Development, Charity Marketing
Education
DePauw University 1988 — 1992
Bachelor of Arts (B.A.), English Language and Literature, General
East Grand Rapids High School, Grand Rapids, MI 1984 — 1988
Starwood Hotels & Resorts August 2003 - Present
Swissotel Chicago 2000 - 2003
Skills
Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Hospitality, Pre-opening, Employee Relations, Resorts, Front Office, Employee Engagement, Food & Beverage, Recruiting, Talent Management, Revenue Analysis, Onboarding, Rooms Division, Performance Management, Micros, Catering, Restaurants
Education
University of Phoenix 2006 — 2010
Accountable Healthcare Staffing March 2013 - June 2014
Healthcare Personnel, Inc September 2010 - March 2013
Hall & Associates, Ltd August 2007 - September 2010
Clarion Barcelo Hotels & Resorts September 2002 - August 2004
Swissotel Chicago December 1998 - October 2001
Skills
Onboarding, Recruiting, Applicant Tracking..., Human Resources
Education
Robert Morris University-Chicago 1993 — 1996
BA, Business Administration
Robert Morris University - Illinois 1992 — 1996
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Eastern High School Academy 1981 — 1983
Diploma, General Studies/Business
Embassy Suites Hotel & Convention Center April 2010 - Present
Swank Audio Visuals, LLC December 2008 - April 2010
Swissotel Chicago 2009 - 2010
Expert Au Pair 2008 - 2010
Grazie! Ristorante & Banquets May 2008 - December 2008
Chicago Cruises, LLC January 2005 - October 2007
Levy Restaurants at McCormick Place Convention Center March 2003 - January 2005
The Broaddus Agency, Inc July 2001 - November 2002
Skills
Hospitality, Event Planning, Trade Shows, Corporate Events, Event Management, Hotels, Hospitality Industry, Hospitality Management, Meeting Planning, Customer Service, Sales, Sales Management, Marketing, Time Management, Contract Negotiation, Strategy, Budgets
Education
Indiana University Bloomington 1998 — 2001
Bachelor of Science, Psychology, Minors in Business & Biology
Schneider National December 2012 - Present
Schneider National March 2006 - December 2012
Schneider National February 2004 - March 2006
Schneider Logistics, Freight Payment July 2002 - February 2004
Swissotel Chicago December 1996 - April 2002
Skills
Transportation, Logistics, Account Management, Sales Management, Operations Management, Transportation..., Customer Service, Team Building, Process Improvement, Problem Solving, Truckload, Supply Chain, LTL, Supply Chain Management, Trucking, New Business Development, Management, 3PL, Freight, Container
Education
Midstate College
DMS PRODUCTIONS 1996 - Present
IATSE Local 600 2002 - Present
AVHQ 2000 - 2002
Village of Schaumburg 1997 - 2000
Multimedia Cablevision 1996 - 1997
Swissotel Chicago 1994 - 1996
Sound and Stagecraft, Inc. 1989 - 1994
Polycom/Northwest Teleproductions January 1988 - September 1989
R.R.S./Stanley Smith Security 1986 - 1988
Skills
HD, Video Production, Videography, Video Engineering, Color Grading, Digital Asset Management, Live Shows & Events, Camera Operation, Video Editing, Stage Lighting, Motion Pictures, Projection, Cinematography, HD Video, Video, Film, Camera Operating, Broadcast Television, Live Events, Camera, Post Production, Music Videos, Sound, Entertainment
Education
Columbia College Chicago 1982 — 1989
BA-Film/Video, (Cinematography)
Preferred Hotels & Resorts February 2014 - Present
Preferred Hotel Group November 2010 - Present
Preferred Hotel Group 2003 - November 2010
InterContinental Chicago 2002 - 2003
Swissotel Chicago October 1998 - September 2002
Swissotel Chicago August 1995 - October 1998
Skills
Revenue Analysis, Hotels, Hotel Management, Hospitality Industry, Yield Management, Resorts, Hospitality, Tourism, Hospitality Management, Sales, International Sales, Rooms Division, Pre-opening, Hotel Booking, Meeting Planning, Front Office, Leisure, Business Travel, Opening Hotels, Property Management..., Food & Beverage, Incentives
Education
Purdue University Calumet 1989 — 1995
B.S., Business Mgt.
Fleet Landing July 2015 - Present
North Shore Senior Center August 2014 - July 2015
Swissotel Chicago April 2005 - August 2014
Viceroy Hotel Group 2004 - 2005
Interstate Hotels & Resorts 1995 - 2004
University Club of Chicago 1996 - 1997
Skills
Hotel Management, Hospitality Industry, Hospitality Management, Hospitality, Hotels, Human Resources, Employee Relations, Employee Engagement, Employee Benefits, Employee Training, Labor Relations, Deferred Compensation, Workers Compensation, HR Policies, Opening Hotels, Union Avoidance, Hiring, Recruiting
Education
University of Missouri-Columbia 1991 — 1995
Monster April 2015 - Present
American Express March 2011 - January 2015
Fairmont Scottsdale December 2008 - March 2011
Swissotel Chicago October 2003 - December 2008
Santa Clara Marriott 1997 - 2003
Skills
Recruiting, Account Management, Building Relationships, Salesforce.com, Sales, Hospitality, Customer Satisfaction, Strategic Planning, New Business Development, HR Consulting, Customer Service, Meeting Planning, Hotels, Revenue Analysis, Hospitality Industry, Hospitality Management, Contract Negotiation, Tourism, Trade Shows, Event Management, Resorts, Marketing Communications, Direct Sales, Hotel Management, Management, Food & Beverage
Education
Northern Arizona University 1993 — 1997
Bachelor of Science, Hotel & Restaurant Management
Leland High School
High School Diploma
PUBLIC CHICAGO AN IAN SCHRAGER HOTEL November 2014 - Present
PUBLIC CHICAGO AN IAN SCHRAGER HOTEL June 2012 - November 2014
Swissotel Chicago February 2011 - June 2012
Sofitel Chicago Water Tower March 2008 - February 2011
Courtyard by Marriott Magnificent Mile White Lodging Services 2007 - 2008
Chicago Marriott Midway White Lodging Services 2006 - 2007
Chicago Marriott Oak Brook Marriott International August 2004 - November 2005
Chicago Marriott Downtown Marriott International January 2000 - August 2004
Skills
Hospitality Management, Event Management, Sales, Hotels, Catering, Hospitality, Event Planning, Hospitality Industry, Hotel Management, Resorts, Meeting Planning, Food & Beverage, Convention Services, Yield Management, Revenue Analysis
Education
Iowa State University 1995 — 1999
Bachelor of Science, Hotel Management
Waverly-Shell Rock
Waverly-Shell Rock
Radisson Blu April 2015 - Present
Radisson Blu February 2013 - April 2015
Swissotel Chicago August 2010 - January 2013
W Hotels April 2009 - August 2010
W Hotels April 2008 - April 2009
Skills
Hospitality Industry, Hotels, Micros, Rooms Division, Banquets, Food & Beverage, Hospitality, Front Office, Fine Dining
Education
University of Illinois at Chicago 2003 — 2005
Loews Hotels July 2014 - Present
Intercontinental Chicago,O' Hare July 2010 - Present
Swissotel Chicago 2008 - August 2010
Palmer House Hilton February 1999 - August 2008
Hiltons of Chicago 1996 - 1999
Hilton Chicago 1989 - 1994
Skills
OnQ, Delphi, Meeting Matrix, OPERA, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Meeting Planning, Food & Beverage, Catering, Revenue Analysis, Banquets, Resorts, Restaurants, Convention Services, Trade Shows, Yield Management, Pre-opening, Front Office
Education
CMP 2005 — 2006
Certified Meeting Planner, Corporate, Association Meeting Planning
Institute of Technology, Carlow 1992 — 1995
Assoc Degree in Business, Business
Swissotel Chicago February 2009 - January 2011
Starwood Hotels & Resorts February 2005 - February 2009
Westin Hotels February 2005 - February 2009
Westin Chicago River North 2004 - 2009
Avon Walk for Breast Cancer 2002 - 2004
Pallotta Teamworks 1999 - 2002
Skills
Hospitality, Hospitality Industry
Education
Governors State University 2011 — 2012
Bachelor's degree, Communication Disorders Sciences and Services
University of Illinois at Chicago 1995 — 1999
Bachelor's Degree, Sociology
Swissotel Chicago July 2012 - Present
Swissotel Chicago August 2009 - June 2012
Gaylord Hotels December 2006 - February 2009
Sofitel Chicago Water Tower October 2001 - December 2006
Skills
Forecasting, Sales, Contract Negotiation, Budgets, Hotels, Training, Project Planning, Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Revenue Analysis
Education
Grand Valley State University 1987 — 1990
Bachelor of Applied Science (B.A.Sc.)
Choose Chicago June 2005 - Present
Long Beach Area Convention & Visitors Bureau April 2002 - June 2005
InterContinental Hotels Group July 2000 - February 2002
Swissotel Chicago September 1995 - July 2000
Skills
Sales, Meeting Planning, Trade Shows, Corporate Events, Hospitality, Convention Services, Event Management, Hotels, Hospitality Industry, Event Planning, Tourism, Hospitality Management
Education
North Central College 1987 — 1991
BA, International Business, French
Muskego High School 1983 — 1987
FMS, Inc. August 2015 - Present
JJB Services 2015 - August 2015
Mary Kay Inc. April 2011 - March 2015
Swissotel Chicago February 2014 - February 2015
Swissotel Chicago March 2008 - February 2014
Swissotel Chicago May 2005 - March 2008
Holiday Inn Chicago City Centre 2003 - 2005
Holiday Inn Chicago City Centre August 1998 - January 2003
Holiday Inn Chicago City Centre September 1996 - August 1998
Congress Hotel 1992 - 1995
Skills
Hospitality, Skin Care, Hospitality Management, Cosmetics, Hospitality Industry, Parties, Fragrance, Customer Service, Hotels, Tourism, Trade Shows, Meeting Planning, Food & Beverage, Revenue Analysis, Catering, Front Office, Hotel Management, Event Management, Banquets, Customer Satisfaction, MICROS, Rooms Division, Opera, Convention Services, Sales, Property Management..., Time Management, Team Building, Microsoft Office
Education
Chicago State University 1985 — 1987
N/A, Hotel, Motel, and Restaurant Management
Lindblom Technical High School 1981 — 1985
High School Diploma, General Studies
Majordomo LMS, Inc. January 1999 - Present
Ritz Carlton Chicago a Four Seasons Hotel April 1994 - August 1999
Concierge Unlimited International March 1993 - April 1994
Le Meridien Hotel Chicago July 1992 - March 1993
Swissotel Chicago July 1990 - July 1992
Skills
Managerial Finance, Hospitality, CRM, Hotels, Media Relations, English, Event Management, Hospitality Management, Graphic Design
Education
Northwestern University
William J Bogan HS Chicago, IL
Rolling Meadows Library February 2012 - Present
Rolling Meadows Library April 2009 - February 2012
Swissotel Chicago June 2002 - April 2007
Holiday Vacations May 1996 - March 2002
Skills
Information Literacy, Library, Research, Public Libraries, Cataloging, Electronic Resources, Collection Development, Library Science, Microsoft Word, Library Instruction, Grant Writing, Social Media
Education
Dominican University 2008 — 2010
MLIS, Library and Information Science
University of California, Santa Cruz 1983 — 1986
BA, Sociology
Internal Revenue Service June 2009 - Present
US Navy March 1993 - March 2009
Swissotel Chicago 1997 - 2000
Skills
Program Management, Military, Risk Management, Human Resources, Management, Security, Employee Training, Tax, Six Sigma, Microsoft Office, Employee Benefits, Tax Law, Tax Research, Training, Administration, Policy, Interviews, Data Analysis, Personnel Management, Change Management, EEO Investigations, Investigation, Hospitality, Accounting, Marketing, Hospitality Industry, Hazmat Operations, Industrial Hygiene, Facilitators, Federal & State Income..., Corporate Tax, Consulting, DoD, Public Speaking, Motivational Speaking, Sales, Research, Report Writing, Quality Assurance, Qualitative Research, Quantitative Research, Organizational..., Organizational..., Leading Organizational..., Flow Charts, Statistics, Strategic Planning, Project Management, Government, Analysis
Education
University of Illinois at Chicago 2013 — 2015
Post Graduate Certificate, Health/Health Care Administration/Management
University of Illinois at Urbana-Champaign 2012 — 2012
Certification, Lean Six Sigma Black Belt
American InterContinental University 2005 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
American InterContinental University 2005 — 2006
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General, 3.8
American InterContinental University 2003 — 2005
Bachelor of Business Administration (B.B.A.), Organizational Behavior Studies
u and i labs April 2015 - Present
Complex Media September 2011 - Present
Playboy Enterprises, Inc. August 2009 - August 2011
Resolution Digital Studios October 2008 - August 2009
PepsiCo July 2008 - October 2008
DePaul University January 2008 - June 2008
Swissotel Chicago November 2006 - June 2008
E! Entertainment UK September 2007 - December 2007
Tax Assistance Program March 2006 - July 2006
Skills
Production, Sound Design, Lighting, Motion Graphics, Editing, Media Production, Forecasting, Audio Mixing, Camera, Video Production, Producing, Camera Operating, Directing
Education
DePaul University 2005 — 2009
Bachelor of Science, Finance
DePaul University 2005 — 2009
Bachelor of Arts, Digital Cinema
Palmer House Hilton January 2009 - Present
The Standard Club February 2007 - December 2008
Palmer House HIlton October 2004 - February 2007
Hotel InterContinental - Chicago August 2003 - October 2004
Swissotel Chicago August 1999 - August 2003
Skills
Hotels, Catering, Hotel Management, Trade Shows, Hospitality Management, Hospitality, Food & Beverage, Hospitality Industry, Event Management, Wedding Planning, Event Planning, Meeting Planning, Parties, Corporate Events, Weddings, Team Building
Education
Governors State University
Bachelor of Arts (B.A.), Communications
Swissotel Chicago August 2009 - Present
Accenture August 1998 - November 2009
The Resurrection Project August 2002 - March 2005
Education
Dominican University 1989 — 1993
BA, Business Administration
Swissotel Chicago July 2012 - Present
Westin Boston Waterfront Hotel August 2010 - September 2012
Boston Park Plaza Hotel & Towers June 2009 - August 2010
Boston Park Plaza Hotel & Towers September 2007 - June 2009
Skills
Hospitality Industry, Banquets, Hotels, Food & Beverage, Convention Services, Hotel Management, Food, Hospitality Management, Management, Sales, Meeting Planning, Revenue Analysis, Resorts, Rooms Division, Front Office, Hospitality
Education
Bentley University 2003 — 2007
Bachelor of Science, Business Management
La Bottega Restaurant November 1997 - Present
Villa Arceno, Tuscany, Italy 1991 - 1993
Swissotel Chicago 1987 - 1991
Skills
Restaurants, Food, Wine, Menu Development, Hospitality, Hospitality Industry, Catering, Restaurant Management, Fine Dining
Education
Culinary Institute of America 1995 — 1996
Holiday Inn Mart Plaza Chicago May 2014 - Present
Destination Hotels & Resorts December 2013 - May 2014
Wyndham Hotel Group July 2011 - December 2013
Hospitality Professional 1990 - 2013
The Talbott Hotel April 2008 - July 2011
White Lodging Services February 2006 - April 2007
White Lodging Services November 2004 - February 2006
The Talbott Hotel October 2003 - November 2004
Majestic Star Casino August 2002 - October 2003
Swissotel Chicago October 1988 - June 2001
Skills
Employee Relations, Hospitality Industry, Hospitality Management, Human Resources, Recruiting, Hotels, Hospitality, Hotel Management, Resorts, Pre-opening, Training, Front Office, Food & Beverage, Restaurants, Revenue Analysis, Rooms Division, Management, Leadership, Budgets, Opening Hotels, Micros, OnQ
Education
Disney University
Professional Development in Approach to People Management
Roosevelt University
Masters Degree, Hospitality Administration/Management
Roosevelt University
Executive Certificate in Hospitality & Tourism Management
Holiday Inn Chicago Martplaza October 2009 - Present
Hostmark Hospitality Group 2013 - 2013
Swissotel Chicago February 2004 - October 2009
Omni Orrington Hotel April 2003 - February 2004
Sheraton Madison Hotel 2001 - 2003
Skills
Catering Manager, Service Manager, Hospitality Industry, Hotels, Hospitality Management, Hotel Management, Hospitality, Trade Shows, Resorts, Corporate Events, Meeting Planning, Event Management, Catering, Revenue Analysis, Event Planning, Sales, Food & Beverage, Front Office, Budgets, Social Media Marketing, Banquets, Tourism, Convention Services
Education
University of Iowa 1996 — 1999
Wilton High School
Swissotel Chicago January 2002 - Present
Fairmont Hotels and Resorts July 1997 - January 2002
Four Seasons Hotels and Resorts December 1996 - July 1997
Four Seasons Hotels and Resorts February 1996 - November 1996
Four Seasons Hotels and Resorts July 1995 - February 1996
Swiss Bank Corp April 1991 - April 1995
First Chicago Corporation August 1989 - April 1991
Fairmont Hotels and Resorts November 1987 - August 1989
Ayala Foundation 1979 - 1986
Education
University of Santo Tomas
Swissotel Chicago July 2014 - Present
The Allerton Hotel Chicago December 2013 - July 2014
The Allerton Hotel Chicago November 2012 - December 2013
American Cancer Society April 2007 - November 2012
House of Blues Hotel, A Loews Hotel October 2003 - April 2007
Mid-America Club October 2002 - October 2003
Skills
Meeting Planning, Hotel Sales, Building Relationships, Hotels, Hospitality, Trade Shows, Event Management, Convention Services, Catering, Event Planning, Travel Management, Hotel Booking, Private Events, Vendor Relationships, Budget Process, Contract Negotiating, Management, Corporate Events, Customer Satisfaction, Sales, Tourism, Hospitality Industry, Hospitality Management, Hotel Management, Revenue Analysis, Banquets, Food & Beverage, Resorts
Education
Purdue University
Bachelor of Arts (B.A.)
Dolan & Knight Property Managment October 2014 - Present
Hollywood Community Housing Corporation April 2007 - Present
Integrity Property Management, Inc (IPM) December 2011 - April 2014
AIDS Project Los Angeles May 2005 - April 2007
Greyhound Bus Lines, Inc. June 2003 - October 2006
Swissotel Chicago June 2001 - July 2002
Volunteers of America January 2001 - June 2001
Yvonne's Southern Cuisine April 2000 - June 2001
IBM March 1994 - February 2000
Skills
Transportation, Social Services, Mental Health, Research, Case Managment, Teaching, Networking, Customer Service, Microsoft Office, Microsoft Word, Writing, Problem Solving, Microsoft Excel, Non-profits, Community Outreach, Hospitality, Catering, Cooking, Vegetarian Cooking, Vegan, Food Service, Food Service Sanitation, Food Preparation, Knife Skills, Fair Housing, HIV, HIV prevention, Motivational..., Therapeutic Listening, Professional Driving, Defensive Driving, Child Passenger Safety, Commercial Driving, Customer Satisfaction, Employee Training, Crisis Intervention, Technical Support, Dispatching, Telephone Skills, Internal Communications, Team Leadership, Public Speaking, Motivational Speaking, Compliance, Annual Reports, Reporting & Analysis, Online Research, Domestic Violence, Adult CPR, DV Cleared
Education
Westwood College-Los Angeles 2007 — 2010
Bachelor of Science (BS), Criminal Justice and Corrections
The Natural Gourmet Institute 2000 — 2000
Chef's Training Program, Food Preparation/Professional Cooking/Kitchen Assistant
Agnes Scott College 1989 — 1992
Bible & Religion, Women's Studies
Lettuce Entertain You Restaurants August 2014 - Present
Denihan Hospitality Group-The James Hotel- David Burke's Primehouse January 2014 - August 2014
Swissotel Chicago May 2013 - December 2013
Fairmont Hotels & Resorts January 2010 - May 2013
Fairmont Hotels and Resorts December 2009 - December 2010
Fairmont Hotels and Resorts July 2009 - December 2009
Four Seasons Hotels and Resorts January 2008 - July 2008
Skills
Hospitality Management, Hospitality Industry, Hotel Management, Micros, Hotels, Hospitality, Resorts, Front Office, Rooms Division, Banquets, Food & Beverage, Property Management..., Opera
Education
Northern Arizona University-The W. A. Franke College of Business 2005 — 2009
Hotel and Restaurant Management, Business and Hospitality
Model Three Energy January 2013 - Present
Non-Profit X April 2012 - December 2013
ReGreen Incorporated January 2011 - May 2012
ReGreen Incorporated June 2009 - 2011
Cardinal Trading Inc. May 2008 - August 2008
Swissotel Chicago May 2007 - August 2007
Skills
LEED Green Associate, OSHA 10, NALMCO Certified, Energy Efficiency, Sustainability, Energy Audits, Renewable Energy, Cleantech, Solar Energy, Market Research, Business Development, Energy, Market Analysis, Marketing, Social Media Marketing, Alternative Energy, Marketing Strategy, Start-ups, Energy Conservation, New Business Development, Business Strategy, Photovoltaics, Strategic Planning, Sustainable Business, Strategy, LEED Accredited
Education
Arizona State University - W. P. Carey School of Business 2006 — 2010
Business Administration & Global Studies, International Poltics
Universitat Autònoma de Barcelona 2009 — 2009
International Business
FINRA January 2007 - Present
Financial Industry Regulatory Authority August 2004 - January 2007
Swissotel Chicago November 2001 - August 2004
Skills
Administrative..., Outlook, Travel Arrangements, Fax, Spreadsheets, Data Entry, Microsoft Excel, File Management, Adobe Acrobat, Customer Service, Meeting Scheduling, Nuance
Education
City Colleges of Chicago-Harry S Truman College 2011 — 2012
Certificate, Medical Billing and Coding
Stefanini January 2015 - Present
Extended Stay America June 2014 - October 2014
Crowne Plaza Milwaukee Airport October 2011 - January 2014
Holiday Inn Hotel & Suites Milwaukee Airport November 2007 - October 2011
Swissotel Chicago 1993 - 2007
Courtyard By Marriott chicago downtown 1992 - 1993
Hotel Nikko Chicago 1987 - 1991
Skills
Hotel Management, Hospitality Industry, Recruiting, Public Relations, Hospitality Management, Hotels, Hospitality, Food & Beverage, Yield Management, Front Office, Rooms Division, Leadership, Management, Time Management, Revenue Analysis, Customer Service, Pre-opening
Education
Columbia College Chicago 1984 — 1986
Journalism
Weber High School 1980 — 1984
General Education
Audio Visual Action May 2006 - Present
Midwest Visual August 1996 - December 2002
Swissotel Chicago September 1993 - August 1996
Skills
Event Management, Live Events, Video, Corporate Events, Production Managment, Entertainment, Event Planning, AV, Sound, Video Production, Lighting, Festivals, Trade Shows, Audio Engineering, Television, Video Editing, Film, Final Cut Pro, Post Production, Directing, Film Production, Short Films, Producing, Videography, Lighting Design, Camera, Multimedia, Editing, Live Sound, Projection, HD Video, Stage Lighting, Independent Film, Comedy, Final Cut Studio, Feature Films, Dvd
Education
Columbia College Chicago 1986 — 1991
Bachelor of Arts (B.A.), Cinematography and Film/Video Production
Chicago Symphony Orchestra September 1998 - Present
Swissotel Chicago February 1994 - September 1997
Skills
Performing Arts
Education
Prairie State College
Hyatt Regency Chicago October 2015 - Present
Park Hyatt Chicago May 2014 - October 2015
Swissotel Chicago May 2013 - May 2014
The Walt Disney Company August 2012 - May 2013
Riverside Casino & Golf Resort January 2012 - August 2012
Buffalo Wild Wings April 2008 - August 2011
Bickford Senior Living October 2010 - March 2011
Hesed House June 2010 - August 2010
Skills
Customer Service, Writing Skills, Computer Literate, Qualitative Research, Social Media, Food & Beverage, Event Planning, Hotels, Cash Handling Experience, Guest Recovery, Sales, Opera, Triton, Casino, Golf Resorts, Hospitality, Hospitality Management
Education
The Walt Disney Company 2012 — 2013
Specific Course, Hospitality Administration/Management
University of Iowa 2008 — 2012
Bachelor of Arts, History, Psychology Minor, Graduate
NEIU December 2012 - Present
Swissotel Chicago January 2004 - June 2005
Skills
Political Science, Policy Analysis, Research, Grant Writing, Spanish, Policy, Public Speaking, Customer Service, Public Relations, Microsoft Excel, Leadership, Event Management, Critical Thinking, Editing, PowerPoint, Social Media, Strategic Planning
Education
Northeastern Illinois University 2010 — 2013
Master of Arts (M.A.), Political Science
Northeastern Illinois University 2006 — 2010
Bachelor of Arts (B.A.), Political Science
The J.M. Smucker Company September 2013 - Present
Le Creuset April 2012 - September 2013
Huntington National Bank February 2010 - April 2012
The Disney Store September 2006 - May 2008
Swissotel Chicago March 2005 - May 2006
Starwood Hotels & Resorts Worldwide, Inc. September 2003 - March 2005
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Lotus Notes
Education
Mercyhurst College
Bachelor of Arts (BA), Hospitality Administration/Management
University of Toledo
Bachelor of Arts (BA), French Language and Literature