Sykes Enterprise
Industry: Business process outsourcing company
DescriptionSykes Enterprises, Incorporated is an American multinational corporation headquartered in Tampa, Florida. The company provides business process outsourcing services, IT consulting and IT-enabled services, such as technical support and customer service. Headquarters: Tampa, FL Revenue: 1.286 billion USD (2016) CEO: Charles E Sykes (Aug 2004–) Subsidiaries: Alpine Access, Inc., Clear Link Technologies, LLC,
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Sykes Enterprise Employees
Employee
Years
Job
Industry
Teshon Houston Teshon Houston's Sykes Enterprise Experience January 2012 - August 2012
Job Correctional Officer at South Carolina Department of Corrections
Industry Law Enforcement
Experience
South Carolina Department of Corrections August 2013 - Present
Farmers Furniture September 2012 - November 2012
Sykes Enterprise January 2012 - August 2012
Drucker Drugs and Medical Equipment December 2010 - September 2011
McDonald's Corporation August 2010 - December 2010
Skills
Customer Service, Outlook, Data Entry, PowerPoint, Sales, Sales Management, Social Media, Negotiation, Microsoft Office, Microsoft Excel, Microsoft Word, Strategic Planning, Team Building, Public Speaking, Marketing, New Business Development, Research, Public Relations, Teamwork, Team Leadership, Team Management, Teaching, Time Management, Data Analysis, Customer Retention
Education
Limestone College 2013 — 2016
Bachelor's degree, Business Finance
Williamsburg Technical College 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Business/Commerce, General
South Carolina Department of Corrections August 2013 - Present
Farmers Furniture September 2012 - November 2012
Sykes Enterprise January 2012 - August 2012
Drucker Drugs and Medical Equipment December 2010 - September 2011
McDonald's Corporation August 2010 - December 2010
Skills
Customer Service, Outlook, Data Entry, PowerPoint, Sales, Sales Management, Social Media, Negotiation, Microsoft Office, Microsoft Excel, Microsoft Word, Strategic Planning, Team Building, Public Speaking, Marketing, New Business Development, Research, Public Relations, Teamwork, Team Leadership, Team Management, Teaching, Time Management, Data Analysis, Customer Retention
Education
Limestone College 2013 — 2016
Bachelor's degree, Business Finance
Williamsburg Technical College 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Business/Commerce, General
Monique Croker Monique Croker's Sykes Enterprise Experience 2008 - 2010
Job Telecommunications Professional
Industry Telecommunications
Experience
Sykes enterprise 2008 - 2010
Montery Bay Suites January 2005 - September 2006
Young's Food Store February 2004 - August 2005
Skills
CNA, Substitute..., 6.5 or better customer..., 3.5yrs industrial...
Education
Florence-Darlington Technical College 2010 — 2012
still attending, Human Services, General
Lake City High School 1992 — 1996
Diploma, English/Math/Science
Sykes enterprise 2008 - 2010
Montery Bay Suites January 2005 - September 2006
Young's Food Store February 2004 - August 2005
Skills
CNA, Substitute..., 6.5 or better customer..., 3.5yrs industrial...
Education
Florence-Darlington Technical College 2010 — 2012
still attending, Human Services, General
Lake City High School 1992 — 1996
Diploma, English/Math/Science
Chicara Pryor Chicara Pryor's Sykes Enterprise Experience December 2008 - Present
Job Team Leader for Mortgage/Bank Co at Sykes Enterprise
Industry Real Estate
Experience
Sykes Enterprise December 2008 - Present
Meritain Health June 2007 - June 2008
Victoria' Secret August 2006 - November 2007
Skills
Team Building, Strategic Planning, Selling, Marketing, Leadership, Event Planning, Customer Service
Education
New York Institute of Massage 2011 — 2013
LMT - Licensed Massage Therapist, Relaxation, medical, all aspects.
Buffalo State College 2001 — 2006
B.S., Sociology
Turner/Carroll H.S. 1998 — 2001
H.S. Diploma, College Prep
Sykes Enterprise December 2008 - Present
Meritain Health June 2007 - June 2008
Victoria' Secret August 2006 - November 2007
Skills
Team Building, Strategic Planning, Selling, Marketing, Leadership, Event Planning, Customer Service
Education
New York Institute of Massage 2011 — 2013
LMT - Licensed Massage Therapist, Relaxation, medical, all aspects.
Buffalo State College 2001 — 2006
B.S., Sociology
Turner/Carroll H.S. 1998 — 2001
H.S. Diploma, College Prep
David Stacy David Stacy's Sykes Enterprise Experience August 2002 - January 2004
Job BMET III/Field Service Rep
Industry Higher Education
Experience
Crothall Healthcare July 2012 - Present
University of Kentucky June 2007 - July 2012
University of Kentucky Medical Center June 2007 - June 2012
Spencerian College January 2010 - March 2011
Sodexho CTM February 2003 - June 2007
Sodexho CTM January 2004 - May 2007
Sykes August 2003 - January 2004
Sykes Enterprise August 2002 - January 2004
Skills
Troubleshooting, Electronics, Computer Hardware, Biomedical Engineering, Medical Devices, Windows, Hardware Diagnostics, Microsoft Office, Process Improvement, Customer Service, Customer Satisfaction, Technical Documentation, Software Documentation, Microsoft Excel, Project Management, Technical Support, Healthcare, Leadership, Team Building, Healthcare Information..., EHR, Hospitals
Education
Spencerian College 2000 — 2002
Associate, Electronic Engineering Technology
Spencerian College-Lexington 2000 — 2002
Electronic Engineer, Engineer
Cordia High School 1997 — 2000
Cordia High School 1986 — 2000
College Prep
Crothall Healthcare July 2012 - Present
University of Kentucky June 2007 - July 2012
University of Kentucky Medical Center June 2007 - June 2012
Spencerian College January 2010 - March 2011
Sodexho CTM February 2003 - June 2007
Sodexho CTM January 2004 - May 2007
Sykes August 2003 - January 2004
Sykes Enterprise August 2002 - January 2004
Skills
Troubleshooting, Electronics, Computer Hardware, Biomedical Engineering, Medical Devices, Windows, Hardware Diagnostics, Microsoft Office, Process Improvement, Customer Service, Customer Satisfaction, Technical Documentation, Software Documentation, Microsoft Excel, Project Management, Technical Support, Healthcare, Leadership, Team Building, Healthcare Information..., EHR, Hospitals
Education
Spencerian College 2000 — 2002
Associate, Electronic Engineering Technology
Spencerian College-Lexington 2000 — 2002
Electronic Engineer, Engineer
Cordia High School 1997 — 2000
Cordia High School 1986 — 2000
College Prep
William Doctor William Doctor's Sykes Enterprise Experience January 2012 - July 2012
Job Customer Service Specialist at Assurant Solutions
Industry Consumer Services
Experience
Assurant Solutions July 2012 - Present
Sykes Enterprise January 2012 - July 2012
Skills
Customer Service, Banking, Outsourcing, Employee Benefits, Accounting, Loans, Call Centers, Customer Satisfaction, Customer Experience, Customer Retention, Data Entry, Lotus Notes, Telephone Skills, Workforce Management, Contact Centers, Process Improvement, Customer Service..., Customer Support, Technical Support
Education
Francis Marion University 2010 — 2013
BS, Early Childhood Education and Teaching
Johnsonville High School 2004 — 2008
Assurant Solutions July 2012 - Present
Sykes Enterprise January 2012 - July 2012
Skills
Customer Service, Banking, Outsourcing, Employee Benefits, Accounting, Loans, Call Centers, Customer Satisfaction, Customer Experience, Customer Retention, Data Entry, Lotus Notes, Telephone Skills, Workforce Management, Contact Centers, Process Improvement, Customer Service..., Customer Support, Technical Support
Education
Francis Marion University 2010 — 2013
BS, Early Childhood Education and Teaching
Johnsonville High School 2004 — 2008
Justine Lori Rouse Justine Lori Rouse's Sykes Enterprise Experience 2010 - 2012
Job Deli Clerk / Cashier at Publix Super Markets
Industry Retail
Experience
Publix Super Markets August 2014 - Present
Food Lion March 2014 - August 2014
sykes enterprise 2010 - 2012
Citi Trends April 2010 - October 2010
Capsugel October 2005 - June 2009
Gap Inc./Old Navy October 1996 - October 2005
Skills
Certified Nursing..., Retail, Customer Service, Logistics, Microsoft Word, Microsoft Office, Outlook, Microsoft Excel, PowerPoint, Cashiering, Management, Marketing, Inventory Control, Data Entry, Sales Management, Inventory Management, Loss Prevention, Process Improvement, Social Media, Retail Sales, Sales, Telephone Skills, Teamwork, Visual Merchandising, Social Networking, Cash Register, Store Management, Customer Satisfaction, Time Management, Merchandising
Education
Prospect Heights H.S 1984 — 1998
Diploma, General Studies, 3.0
Piedmont Technical College
Publix Super Markets August 2014 - Present
Food Lion March 2014 - August 2014
sykes enterprise 2010 - 2012
Citi Trends April 2010 - October 2010
Capsugel October 2005 - June 2009
Gap Inc./Old Navy October 1996 - October 2005
Skills
Certified Nursing..., Retail, Customer Service, Logistics, Microsoft Word, Microsoft Office, Outlook, Microsoft Excel, PowerPoint, Cashiering, Management, Marketing, Inventory Control, Data Entry, Sales Management, Inventory Management, Loss Prevention, Process Improvement, Social Media, Retail Sales, Sales, Telephone Skills, Teamwork, Visual Merchandising, Social Networking, Cash Register, Store Management, Customer Satisfaction, Time Management, Merchandising
Education
Prospect Heights H.S 1984 — 1998
Diploma, General Studies, 3.0
Piedmont Technical College
Thomas Heuertz's Sykes Enterprise Experience April 2002 - November 2002
Job Business Administration Professional
Industry Logistics and Supply Chain
Experience
Walmart August 2009 - Present
Walmart Distribution Center August 2009 - Present
Schlumberger September 2004 - May 2009
Army National Guard March 1998 - March 2004
Sykes Enterprise April 2002 - November 2002
Skills
Process Improvement, Testing, Materials Management, Inventory Control, Military, Logistics, Supply Chain Management, Operations Management, Supply Chain, Logistics Management, Warehousing, Supply Management, Strategic Sourcing, Project Planning
Education
Oklahoma Wesleyan University 2005 — 2007
Bachelors of Science in Business Administration, Business/Finance
Pontotoc Technology Center 2002 — 2002
Certification, Electronics repair/Computer systems
Coffeyville Community College 1998 — 2000
Associates of Arts, General Associates degree
Coffeyville Community College 1998 — 2000
Associate of Arts (A.A.), General Studies
Walmart August 2009 - Present
Walmart Distribution Center August 2009 - Present
Schlumberger September 2004 - May 2009
Army National Guard March 1998 - March 2004
Sykes Enterprise April 2002 - November 2002
Skills
Process Improvement, Testing, Materials Management, Inventory Control, Military, Logistics, Supply Chain Management, Operations Management, Supply Chain, Logistics Management, Warehousing, Supply Management, Strategic Sourcing, Project Planning
Education
Oklahoma Wesleyan University 2005 — 2007
Bachelors of Science in Business Administration, Business/Finance
Pontotoc Technology Center 2002 — 2002
Certification, Electronics repair/Computer systems
Coffeyville Community College 1998 — 2000
Associates of Arts, General Associates degree
Coffeyville Community College 1998 — 2000
Associate of Arts (A.A.), General Studies
Shyrell Roundtree Shyrell Roundtree's Sykes Enterprise Experience November 2012 - June 2014
Job Patient Access Representarive
Industry Hospital & Health Care
Experience
Lakeland Regional Health-Florida August 2015 - Present
Pain Management Inc. June 2015 - August 2015
Sykes Enterprise November 2012 - June 2014
GC Services August 2010 - November 2012
Skills
Medicare/Medicaid..., eClinical Works, Insurance Verification, Denials, Customer Service, Typing, Friendly Personality, Professional Services, Microsoft Office, Microsoft Word, Microsoft Excel, Phone Etiquette, Data Entry, 10 Key, Problem Solving, Hands-on Training, PowerPoint, Java, Windows, Team Leadership, Outlook, Time Management
Education
Florida Technical College 2013 — 2015
Medical Insurance Specialist/Medical Biller
Lakeland Regional Health-Florida August 2015 - Present
Pain Management Inc. June 2015 - August 2015
Sykes Enterprise November 2012 - June 2014
GC Services August 2010 - November 2012
Skills
Medicare/Medicaid..., eClinical Works, Insurance Verification, Denials, Customer Service, Typing, Friendly Personality, Professional Services, Microsoft Office, Microsoft Word, Microsoft Excel, Phone Etiquette, Data Entry, 10 Key, Problem Solving, Hands-on Training, PowerPoint, Java, Windows, Team Leadership, Outlook, Time Management
Education
Florida Technical College 2013 — 2015
Medical Insurance Specialist/Medical Biller
Amber Marshall's Sykes Enterprise Experience November 2010 - June 2011
Job MT with Enterprise Rent a Car
Industry Marketing and Advertising
Experience
Enterprise Rent-A-Car June 2014 - Present
Teleperformance February 2013 - September 2013
David's bridal September 2011 - March 2013
Sykes enterprise November 2010 - June 2011
First Cellular February 2008 - June 2009
Skills
Customer Service, Strategic Planning, Banking, Employee Training, Interviews, Retail, Marketing, Social Media Marketing, PowerPoint, Inventory Management, Teamwork, Event Management, Team Building, Telephone Skills, Team Leadership, Public Speaking, Call Centers, Research, Account Management, Customer Experience, Social Networking, Market Research, Advertising, Marketing Communications, Marketing Strategy, Recruiting, Data Entry, Cold Calling, Market Planning, Direct Sales, Store Management, Sales
Education
Strayer university 2009 — 2012
Masters of Business Administration, Marketing, 3.8
Allen University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Enterprise Rent-A-Car June 2014 - Present
Teleperformance February 2013 - September 2013
David's bridal September 2011 - March 2013
Sykes enterprise November 2010 - June 2011
First Cellular February 2008 - June 2009
Skills
Customer Service, Strategic Planning, Banking, Employee Training, Interviews, Retail, Marketing, Social Media Marketing, PowerPoint, Inventory Management, Teamwork, Event Management, Team Building, Telephone Skills, Team Leadership, Public Speaking, Call Centers, Research, Account Management, Customer Experience, Social Networking, Market Research, Advertising, Marketing Communications, Marketing Strategy, Recruiting, Data Entry, Cold Calling, Market Planning, Direct Sales, Store Management, Sales
Education
Strayer university 2009 — 2012
Masters of Business Administration, Marketing, 3.8
Allen University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
marti stankowski marti stankowski's Sykes Enterprise Experience February 2013 - Present
Job FSR for AT&T Mobility at Sykes Enterprise
Industry Telecommunications
Experience
Sykes Enterprise February 2013 - Present
GEICO July 2012 - January 2013
Regis Salon September 2010 - July 2012
GE Capital June 2008 - July 2009
Walmart March 1991 - January 2008
Skills
Fast learner and work..., I type over 100 wpm and..., Im very good with...
Education
Polk Community College 2012 — 2012
Insurance License, Insurance
Paul Mitchell the school tampa 2009 — 2011
Cosmotology License, Cosmotology
Mainland High 1988 — 1991
HighSchool Diploma
Sykes Enterprise February 2013 - Present
GEICO July 2012 - January 2013
Regis Salon September 2010 - July 2012
GE Capital June 2008 - July 2009
Walmart March 1991 - January 2008
Skills
Fast learner and work..., I type over 100 wpm and..., Im very good with...
Education
Polk Community College 2012 — 2012
Insurance License, Insurance
Paul Mitchell the school tampa 2009 — 2011
Cosmotology License, Cosmotology
Mainland High 1988 — 1991
HighSchool Diploma
Bridget Bradley's Sykes Enterprise Experience September 2010 - Present
Job Operational Manager at Sykes Enterprise
Industry Consumer Services
Experience
Sykes Enterprise September 2010 - Present
Lenders Loans October 2008 - July 2010
AAA Personal Check Advance August 2006 - October 2008
Skills
Customer Service, Management, Finance, Quality Assurance, Process Improvement, Project Management, Budgets, Team Leadership, Team Building, Strategic Planning, Operations Management, Business Analysis, Project Planning, Change Management, Microsoft Excel, Microsoft Office, Training
Education
Morris College 2011 — 2013
Bachelor of Business Administration (BBA), Organizational Management, 3.0
Central Carolina Technical College 2002 — 2004
Associates Degree, Business; Office Systems Technology
Sumter County Career Center 1997 — 1999
Certificate, Computer Electronics
Sykes Enterprise September 2010 - Present
Lenders Loans October 2008 - July 2010
AAA Personal Check Advance August 2006 - October 2008
Skills
Customer Service, Management, Finance, Quality Assurance, Process Improvement, Project Management, Budgets, Team Leadership, Team Building, Strategic Planning, Operations Management, Business Analysis, Project Planning, Change Management, Microsoft Excel, Microsoft Office, Training
Education
Morris College 2011 — 2013
Bachelor of Business Administration (BBA), Organizational Management, 3.0
Central Carolina Technical College 2002 — 2004
Associates Degree, Business; Office Systems Technology
Sumter County Career Center 1997 — 1999
Certificate, Computer Electronics
Raymond Danks's Sykes Enterprise Experience 1998 - 1999
Job Volunteer Firefighter at Windsor Seveance Fire Rescue
Industry Public Safety
Experience
Windsor Seveance Fire Rescue August 2013 - Present
Sage Electronic Engineering March 2010 - March 2013
bSquare July 2007 - March 2010
Pure Micro LLC October 2006 - January 2010
Advanced Micro Devices August 2003 - August 2006
National Semiconductor March 2000 - August 2003
Computer Brokers 1999 - 2000
Sykes Enterprise 1998 - 1999
StarTek 1997 - 1998
Image 4 Prepress 1994 - 1995
Skills
Operating Systems, Windows, Solaris, Embedded Systems, Testing, Embedded Software, Hardware, C, Linux, Networking, Debugging, Python, Unix, Perl, Software Development, Software Development..., Android, Bash, Integration, Distributed Systems, Device Drivers, EMT, Firefighting, IV, Emergency Services, Emergency Medicine, Emergency Medical, Emergency, Search & Rescue, Rescue
Education
Aims Community College 2013 — 2016
HCP-EMS Medical Clinical Assistant AAS/Fire Science Technology AAS
The University of New Mexico 2014 — 2014
Emergency Medical Technology/Technician (EMT Paramedic), A
Front Range Community College 2013 — 2013
EMT-B Certificate, EMS - Pre-Paramedic Certificate
Regis University 2004 — 2007
Bachelor's, Computer Science
University of Northern Colorado 1997 — 1997
Computer Science
University of Colorado Boulder 1995 — 1997
Computer Science
Manual High School 1990 — 1994
Windsor Seveance Fire Rescue August 2013 - Present
Sage Electronic Engineering March 2010 - March 2013
bSquare July 2007 - March 2010
Pure Micro LLC October 2006 - January 2010
Advanced Micro Devices August 2003 - August 2006
National Semiconductor March 2000 - August 2003
Computer Brokers 1999 - 2000
Sykes Enterprise 1998 - 1999
StarTek 1997 - 1998
Image 4 Prepress 1994 - 1995
Skills
Operating Systems, Windows, Solaris, Embedded Systems, Testing, Embedded Software, Hardware, C, Linux, Networking, Debugging, Python, Unix, Perl, Software Development, Software Development..., Android, Bash, Integration, Distributed Systems, Device Drivers, EMT, Firefighting, IV, Emergency Services, Emergency Medicine, Emergency Medical, Emergency, Search & Rescue, Rescue
Education
Aims Community College 2013 — 2016
HCP-EMS Medical Clinical Assistant AAS/Fire Science Technology AAS
The University of New Mexico 2014 — 2014
Emergency Medical Technology/Technician (EMT Paramedic), A
Front Range Community College 2013 — 2013
EMT-B Certificate, EMS - Pre-Paramedic Certificate
Regis University 2004 — 2007
Bachelor's, Computer Science
University of Northern Colorado 1997 — 1997
Computer Science
University of Colorado Boulder 1995 — 1997
Computer Science
Manual High School 1990 — 1994
Billie Persons's Sykes Enterprise Experience February 2010 - Present
Job Global Account Operations Manager at Sykes Enterprise
Industry Financial Services
Experience
Sykes Enterprise February 2010 - Present
ICT Group May 1994 - January 2010
Sassy Design Group August 2001 - July 2003
ICT Group May 1997 - March 1999
ICT Group May 1994 - May 1997
Skills
Program Management, Management, Call Center, Databases, Microsoft Excel, Customer Experience, Leadership, Software Documentation, Vendor Management, PowerPoint, Process Improvement, Call Centers, Operations Management, Outsourcing, Customer Satisfaction, CRM
Education
State University of New York College at Fredonia 1989 — 1993
Bachelor of Science, Business Admin/ Marketing
Cattaraugus Central High School 1985 — 1989
Business
Sykes Enterprise February 2010 - Present
ICT Group May 1994 - January 2010
Sassy Design Group August 2001 - July 2003
ICT Group May 1997 - March 1999
ICT Group May 1994 - May 1997
Skills
Program Management, Management, Call Center, Databases, Microsoft Excel, Customer Experience, Leadership, Software Documentation, Vendor Management, PowerPoint, Process Improvement, Call Centers, Operations Management, Outsourcing, Customer Satisfaction, CRM
Education
State University of New York College at Fredonia 1989 — 1993
Bachelor of Science, Business Admin/ Marketing
Cattaraugus Central High School 1985 — 1989
Business
Lucas Waruru's Sykes Enterprise Experience October 2004 - June 2008
Job Technician at The Computer Store
Industry Financial Services
Experience
The Computer Store September 2013 - Present
Asset Inventories May 2013 - August 2013
Zimny Oilfield Services January 2012 - January 2013
ING April 2011 - January 2012
ING March 2010 - April 2011
ING December 2008 - August 2010
Combined Insurance September 2008 - November 2008
Waddell & Reed June 2008 - September 2008
Sykes Enterprise October 2004 - June 2008
Asset Inventories June 2003 - September 2004
Skills
Leadership, Sales, Project Management, Investments, Business Analysis
Education
Minot State University 2004 — 2007
BSc Management Finance, Management and Finance
City University of New York City College 2001 — 2004
Engineering
Makini 1999 — 2000
Physics
Saint Mary's 1995 — 2000
Karen C
The Computer Store September 2013 - Present
Asset Inventories May 2013 - August 2013
Zimny Oilfield Services January 2012 - January 2013
ING April 2011 - January 2012
ING March 2010 - April 2011
ING December 2008 - August 2010
Combined Insurance September 2008 - November 2008
Waddell & Reed June 2008 - September 2008
Sykes Enterprise October 2004 - June 2008
Asset Inventories June 2003 - September 2004
Skills
Leadership, Sales, Project Management, Investments, Business Analysis
Education
Minot State University 2004 — 2007
BSc Management Finance, Management and Finance
City University of New York City College 2001 — 2004
Engineering
Makini 1999 — 2000
Physics
Saint Mary's 1995 — 2000
Karen C
Starkeria Moore's Sykes Enterprise Experience May 2013 - August 2014
Job Preschool Teacher
Industry Education Management
Experience
CAPCA Inc August 2014 - Present
Ati' Day Yisroel School August 2014 - September 2014
Sykes Enterprise May 2013 - August 2014
Central Arkansas s Development Council August 2006 - May 2013
Skills
Higher Education, Curriculum Design, Staff Development, Research, Educational Technology, Educational Leadership, Social Networking, Team Building, Classroom
Education
Walden University 2012 — 2014
Bachelor's degree, Communication and Media Studies
Ouachita Technical College 2007 — 2012
Associate of Arts and Sciences (AAS), Education
CAPCA Inc August 2014 - Present
Ati' Day Yisroel School August 2014 - September 2014
Sykes Enterprise May 2013 - August 2014
Central Arkansas s Development Council August 2006 - May 2013
Skills
Higher Education, Curriculum Design, Staff Development, Research, Educational Technology, Educational Leadership, Social Networking, Team Building, Classroom
Education
Walden University 2012 — 2014
Bachelor's degree, Communication and Media Studies
Ouachita Technical College 2007 — 2012
Associate of Arts and Sciences (AAS), Education
Dana Gonderzik's Sykes Enterprise Experience July 1998 - May 2002
Job Business Continuity Supervisor at Alaska USA Federal Credit Union
Industry Computer & Network Security
Experience
Alaska USA Federal Credit Union February 2015 - Present
Alaska USA Federal Credit Union August 2014 - February 2015
Alaska USA Federal Credit Union March 2013 - August 2014
US Department of Defense March 2011 - March 2013
Umpqua Bank May 2010 - March 2011
Rainier Pacific Bank (now Umpqua Bank) July 2005 - April 2010
Rainier Pacific Bank (now Umpqua Bank) August 2004 - July 2005
Intel August 2003 - August 2004
Memberworks August 2002 - July 2003
Sykes Enterprise July 1998 - May 2002
Skills
CISSP, Security+, Disaster Recovery, Documentation, Risk Assessment, Information Security..., Information Assurance, Business Continuity, Risk Management, Software Documentation, Security, Data Center, ITIL, Information Security, Computer Security, SDLC, Troubleshooting, Operating Systems, System Administration, CompTIA Security+
Education
Central Michigan University 2000 — 2002
Masters of Science in Information Resource Management, Information Technology
Park University 1996 — 2000
Bachlor in Management Information Systems, Information Technology
Alaska USA Federal Credit Union February 2015 - Present
Alaska USA Federal Credit Union August 2014 - February 2015
Alaska USA Federal Credit Union March 2013 - August 2014
US Department of Defense March 2011 - March 2013
Umpqua Bank May 2010 - March 2011
Rainier Pacific Bank (now Umpqua Bank) July 2005 - April 2010
Rainier Pacific Bank (now Umpqua Bank) August 2004 - July 2005
Intel August 2003 - August 2004
Memberworks August 2002 - July 2003
Sykes Enterprise July 1998 - May 2002
Skills
CISSP, Security+, Disaster Recovery, Documentation, Risk Assessment, Information Security..., Information Assurance, Business Continuity, Risk Management, Software Documentation, Security, Data Center, ITIL, Information Security, Computer Security, SDLC, Troubleshooting, Operating Systems, System Administration, CompTIA Security+
Education
Central Michigan University 2000 — 2002
Masters of Science in Information Resource Management, Information Technology
Park University 1996 — 2000
Bachlor in Management Information Systems, Information Technology
Edgardo Yanez's Sykes Enterprise Experience Assisstant ManagerThe Border by DFASSFebruary 2013 - Present
Job Assisstant Manager at The Border by DFASS
Industry Telecommunications
Experience
Sykes Enterprise Assisstant ManagerThe Border by DFASSFebruary 2013 - Present
Education
ITT Technical Institute-Indianapolis
AAS ELECTRONICS, Industrial Electronics Technology/Technician
Sykes Enterprise Assisstant ManagerThe Border by DFASSFebruary 2013 - Present
Education
ITT Technical Institute-Indianapolis
AAS ELECTRONICS, Industrial Electronics Technology/Technician
Jamall Richardson's Sykes Enterprise Experience May 2014 - Present
Job Customer Service Rep
Industry Consumer Services
Experience
Sykes Enterprise May 2014 - Present
Venture Data April 2009 - Present
Venture Data April 2009 - Present
ITT 2007 - 2011
Marriott Hotel September 2008 - February 2009
Skills
Hardware, Soldering, Troubleshooting, Strategic Communications
Education
ITT Technical Institute-Portland 2009 — 2011
AA Electronics Engineering, CEET
Sykes Enterprise May 2014 - Present
Venture Data April 2009 - Present
Venture Data April 2009 - Present
ITT 2007 - 2011
Marriott Hotel September 2008 - February 2009
Skills
Hardware, Soldering, Troubleshooting, Strategic Communications
Education
ITT Technical Institute-Portland 2009 — 2011
AA Electronics Engineering, CEET
brian fawcett's Sykes Enterprise Experience November 2007 - June 2010
Job Security and Investigations Professional
Industry Security and Investigations
Experience
Native Lights Casino 2010 - 2012
Sykes Enterprise November 2007 - June 2010
Skills
Computers, Customer Service, Surveillance, Chef, Surveying
Education
Northern Oklahoma College 2010 — 2012
Native Lights Casino 2010 - 2012
Sykes Enterprise November 2007 - June 2010
Skills
Computers, Customer Service, Surveillance, Chef, Surveying
Education
Northern Oklahoma College 2010 — 2012
Asia Yocum's Sykes Enterprise Experience May 2009 - March 2010
Job Attended Brown Mackie CollegeLouisville
Industry
Experience
Courier Journal September 2011 - April 2012
Sykes Enterprise May 2009 - March 2010
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Troubleshooting, Customer Satisfaction, Technical Support, Problem Solving, Data Entry
Education
Brown Mackie College-Louisville 2011 — 2012
Courier Journal September 2011 - April 2012
Sykes Enterprise May 2009 - March 2010
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Troubleshooting, Customer Satisfaction, Technical Support, Problem Solving, Data Entry
Education
Brown Mackie College-Louisville 2011 — 2012
Jarrett Bush's Sykes Enterprise Experience 2011 - 2011
Job Consumer Services Professional
Industry Consumer Services
Experience
Sykes enterprise 2011 - 2011
Skills
Customer Service
Education
Kentucky State University 2009 — 2010
Journalism
Sykes enterprise 2011 - 2011
Skills
Customer Service
Education
Kentucky State University 2009 — 2010
Journalism
TeleTech
Sykes
iQor
cDs Global
eTelecare Global Solutions
Expert Global Solutions
Sykes Enterprises
Atento