Sykes Enterprises, Inc.

Industry: Business process outsourcing company

Description

Sykes Enterprises, Incorporated is an American multinational corporation headquartered in Tampa, Florida. The company provides business process outsourcing services, IT consulting and IT-enabled services, such as technical support and customer service. Headquarters: Tampa, FL Revenue: 1.286 billion USD (2016) CEO: Charles E Sykes (Aug 2004–) Subsidiaries: Alpine Access, Inc., Clear Link Technologies, LLC,

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Sykes Enterprises, Inc. Employees

Employee
Years
Job
Industry
Tanya Gauthier Tanya Gauthier Toronto, Canada Area Details
Tanya Gauthier's Sykes Enterprises, Inc. Experience June 2015 - August 2015
Job Student at University of Toronto
Industry Research
Experience
Sykes Enterprises, Inc.   June 2015 - August 2015
Ténor Marketing   June 2014 - September 2014
Provigo Daniel Larouche   July 2013 - January 2014

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Photoshop, Training, Research, Management, English, Windows, Outlook, Customer Service, Team Building, Team Leadership, Social Media, Strategic Planning

Education
University of Toronto   2015 — 2019
Bachelor of Science (B.Sc.), Neuroscience

Bishop's College School   2014 — 2015
Grade 12, Health sciences

Pensionnat Saint-Nom de Marie   2010 — 2013
D.E.S, High School/Secondary Diplomas and Certificates

École Supérieure de Ballet du Québec   2010 — 2013
Classical Ballet

Conservatoire de Musique de l'Estrie   1999 — 2013
Piano, Violin

Bishop's University
Chemistry

Colleen Case Colleen Case South Bend, Indiana Details
Colleen Case's Sykes Enterprises, Inc. Experience May 2015 - Present
Job Workforce Management, Sykes Enterprises, Inc.
Industry
Experience
Sykes Enterprises, Inc.   May 2015 - Present
Indiana University RPS Libraries   August 2013 - Present
Saint Joseph County Public Library  August 2010 - August 2014
Shedd Aquarium  February 2013 - March 2013

Skills
Customer Service, Time Management, Teamwork, Organization, Quantitative Analytics, Leadership, Critical Thinking, Communication, Writing, Problem Solving, PowerPoint, Analysis, Social Networking, Retail, Event Planning, Microsoft Excel, Sales, Microsoft Access, Organization Skills

Education
Indiana University Bloomington   2013 — 2016
Economics

Loyola University Chicago   2012 — 2013
Accounting

St. Joseph High School

Jacqueline Corbett Jacqueline Corbett Mobile, Alabama Details
Jacqueline Corbett's Sykes Enterprises, Inc. Experience June 2002 - Present
Job Medical Reimbursement & Customer Care Support
Industry Information Technology and Services
Experience
Sykes Enterprises, Inc.   June 2002 - Present
Alabama Coastal & Radiology, PC,   June 2012 - September 2012

Skills
Healthcare..., Digital Marketing, Social Media Marketing, Advertising, Online Advertising

Education
Virginia College-Mobile   2010 — 2012
Associate of Science (A.S.), Healthcare Reimbursement

Bishop State Community College   1999 — 2002
Associate of Science (A.S.), Computer and Information Sciences and Support Services

Albert Strickland Albert Strickland Sumter, South Carolina Details
Albert Strickland's Sykes Enterprises, Inc. Experience June 2015 - August 2015
Job Management
Industry Financial Services
Experience
Sykes Enterprises, Inc.   June 2015 - August 2015
East of Chicago Pizza Company  September 2014 - May 2015
Shuckers of Sumter   May 2014 - September 2014
Youngs Food Market   January 2014 - May 2014
Calhoun Oil Co   September 2013 - January 2014
SAFE Federal Credit Union  January 2013 - September 2013
Outback Steakhouse  June 2010 - August 2013
Red Lobster  April 2008 - August 2010

Skills
Office Management, Microsoft Office, Clerical Skills, Payroll, Data Entry, Change Orders, Cash Handling Experience, POS, Computer Repair, Management, Social Media Marketing, Social Networking, Bartending, Waiting, Insurance Claims, End User Sales, Face to Face Selling, Face-to-face..., Call Centers, Banking, Computer Networking, Sales, Collections, Cash Handling

Education
University of South Carolina-Columbia   2015 — 2018
Bachelor of Business Administration (B.B.A.), Organizational Leadership, 3.1

Central Carolina Technical College   2012 — 2013
Associate of Arts (A.A.), Psychology, 3.9

Central Carolina Technical College   2011 — 2012
Associate of Science (A.S.), Computer Technology/Computer Systems Technology, 3.7

Nash Community College   2008 — 2008
GED, GED, --

Melissa Wilkinson Melissa Wilkinson Toronto, Canada Area Details
Melissa Wilkinson's Sykes Enterprises, Inc. Experience September 2014 - Present
Job Creative Team Lead passionate about Putting People First
Industry Telecommunications
Experience
Sykes Enterprises, Inc.   September 2014 - Present
Sykes  June 2014 - September 2014
Sykes  March 2014 - June 2014
Sykes  February 2013 - March 2014
GB holdings   2010 - January 2013
Freelance/photography services   2008 - January 2013
Bethel Thompson Agency Limited   November 2009 - June 2012
Isle of Capri Casino  November 2003 - October 2009

Skills
Customer Service, Microsoft Word, Leadership, Time Management, Microsoft Excel, Office Management, PowerPoint, Microsoft Office, Administrative..., Event Management, Data Entry, Spreadsheets, Telephone Reception, Calendaring, Problem Solving, Training, Photoshop, Multi Tasking, Listener, Supervising, Tourism, Efficiency, Professional Experience, Employee Relations, Office Administration, Photography, Management, Strategic Planning, Adobe photoshop, Team Leadership, Budgets, Team Building

Education
Broward Community College/Ed2Go Courses   2012 — 2012
Certificate, Administrative Assistant and Secretarial Science, General

Penn Foster Career College   2009 — 2011
Certificate, Graphic Design

Jarrid Stacy Jarrid Stacy Little Rock, Arkansas Area Details
Jarrid Stacy's Sykes Enterprises, Inc. Experience October 2014 - Present
Job Central Workforce Analyst at Sykes
Industry Outsourcing/Offshoring
Experience
Sykes Enterprises, Inc.   October 2014 - Present
Sykes Enterprises, Inc.   January 2014 - October 2014
Sykes Enterprises, Inc.   May 2012 - January 2014
Sykes Enterprises, Inc.   October 2010 - November 2011
Sykes Enterprises, Inc.   June 2009 - October 2010
Sykes Enterprises, Inc.   February 2009 - June 2009
Sykes Enterprises, Inc.   January 2009 - February 2009
ACCENT Marketing  September 2006 - October 2008

Skills
Microsoft Office, Visual Basic, eWFM, Adobe Software, Workforce Management, Workforce Development, HTML, Photoshop, Software Documentation, Blogging, HTML + CSS, Call Centers, Customer Experience, Team Leadership, Customer Service, Performance Management, Vendor Management, Customer Satisfaction, Team Management, Time Management, Leadership, Operations Management, Team Building, Telecommunications

Education
Henderson State University   2004 — 2005
Fine Arts

Quincy Patterson Quincy Patterson Greater Atlanta Area Details
Quincy Patterson's Sykes Enterprises, Inc. Experience August 2013 - October 2014
Job Scheduler at RemX | Student
Industry Marketing and Advertising
Experience
Golden Corral Corporation  May 2015 - August 2015
Fulton County Schools  March 2013 - May 2015
Sykes Enterprises, Inc.   August 2013 - October 2014
Monge and Associates Social Security & Disability Attorneys   April 2012 - March 2013
Subway  May 2011 - March 2013
Georgia Aquarium  January 2012 - April 2012
Grady Health System  June 2009 - June 2011

Skills
Customer Service, PowerPoint, Event Planning, Microsoft Office, Microsoft Word, Time Management, Data Entry, Microsoft Excel, Public Speaking, Social Media, Facebook, Social Networking

Education
Georgia State University   2011 — 2015
Bachelor of Arts, Film & Video, Marketing Minor

Patrick Mallon Patrick Mallon Greater Philadelphia Area Details
Patrick Mallon's Sykes Enterprises, Inc. Experience September 2015 - Present
Job Business Solutions, Financial Services, Call Center Services, Customer Services
Industry Outsourcing/Offshoring
Experience
Sykes Enterprises, Inc.   September 2015 - Present
La Salle University  June 2012 - Present
Pennsbury School District  July 2013 - August 2015
Bensalem Township School District  August 2012 - June 2013
Hatboro-Horsham School District  March 2012 - June 2012

Skills
Teaching, Team Teaching, Education Program..., Differentiated..., Educational Leadership, Critical Thinking, Fundraising, Student Engagement, Educational Technology, K-12, Higher Education, Instructional Design, Public Speaking, Staff Development, Research, Technology Integration, Community Outreach, Professional Learning..., Early Childhood..., Instructional Technology, Coaching, Event Planning, Data Driven Instruction

Education
La Salle University   2010 — 2012
Master of Education (M.Ed.), Special Education and Teaching

Penn State University   2005 — 2009
Bachelor of Science (B.S.), Secondary Education and Teaching

Brenda Crabtree Brenda Crabtree Rochester, New York Area Details
Brenda Crabtree's Sykes Enterprises, Inc. Experience October 2010 - July 2015
Job Team Lead/Recruiter at Sykes Enterprises
Industry Human Resources
Experience
Crabby's Corner   May 2002 - Present
Sykes Enterprises, Inc.   October 2010 - July 2015
Turnbull Heating and Air   June 1999 - January 2002
The Barbosa Group (DBA Executive Security)   May 1998 - November 1998
US Security Associates (DBA Advance Security)   July 1996 - May 1998
The Wackenhut Corporation  August 1995 - July 1996

Skills
Fluent in MS Word,..., Creative thinker with..., Call Center, Workforce Management, BPO, Customer Satisfaction, Contact Centers, Customer Experience, Outsourcing, Customer Service, Call Center Development, Vendor Management, Technical Support, Performance Management, Customer Retention, Training, Team Leadership, Process Improvement, Recruiting, Avaya, Change Management, Team Management, Operations Management, Coaching, CRM, Troubleshooting, Account Management, Leadership, Service Delivery, Management, Team Building, Customer Support, Human Resources, Quality Assurance, Program Management, Sales, Software Documentation, Contact Center..., Teamwork, Outlook, Time Management, Telecommunications, Sales Management, Offshoring, Help Desk Support, Employee Engagement, Escalation, Business Process..., Customer Service..., Employee Relations

Education
SUNY Empire State College   2012 — 2014
Bachelor's Degree, Business, Management and Economics

Genesee Community College   1993 — 1995
Associate of Arts (AA), Criminal Justice

Cressida Collins Cressida Collins Dyersburg, Tennessee Details
Cressida Collins's Sykes Enterprises, Inc. Experience July 2015 - Present
Job Pre health professions
Industry Mental Health Care
Experience
Sykes Enterprises, Inc.   July 2015 - Present
Dots  October 2014 - March 2015
Kidney Group   February 2014 - May 2014
Walmart  May 2010 - December 2013
bstn   January 2012 - November 2012
Tree learning house   February 2006 - November 2007

Skills
Customer Satisfaction, Customer Experience, Customer Service, Inventory Management, Cashiering, Call Centers, Retail, Telephone Skills, Inventory Control, Data Entry, Customer Service..., Store Management, Merchandising, Phone Etiquette, Time Management, Retail Sales, Cash Register, Customer Retention, Loss Prevention, 10 Key, Communication, Microsoft Word, Microsoft Office, Training, Outlook, Microsoft Excel, Teamwork, Team Leadership, Sales, Management, Team Building, Employee Training, Leadership, Public Speaking, Teaching, Supervisory Skills, Invoicing, Operations Management, Process Scheduler, Troubleshooting, Performance Management, Research, Recruiting

Education
Dyersburg State Community College   2014 — 2016
Associate of Arts and Sciences (AAS), pre-health professions

Anthem Career College-Memphis   2013 — 2014
Associate's degree, Medical/Clinical Assistant, 4.0

Bartlett high school   2006 — 2009
High school diploma, Basic Skills and Developmental Education

Southwest Tennessee Community College
Associate's degree, Criminal Justice/Law Enforcement Administration

Kelli Hernandez Kelli Hernandez Malvern, Arkansas Details
Kelli Hernandez's Sykes Enterprises, Inc. Experience 2008 - 2010
Job Recruiting Officer at Summit Bank
Industry Banking
Experience
Summit Bank of Arkansas  2011 - Present
SYKES Enterprises, Inc.   2008 - 2010
Precision Industries  2007 - 2008
Delta Plastics Inc. / REXAM   2006 - 2007

Skills
Human Resources, HRIS, Payroll, HR Policies, Affirmative Action, Workforce Planning, Job Descriptions, Recruiting, Screening, Hiring, Onboarding, Employee Benefits, Employee Engagement, Job Evaluation, Performance Management, Succession Planning, Employee Relations, Team Building, Coaching, Employee Surveys, Exit Interviews, Community Engagement, Training, FMLA

Education
Henderson State University
Master of Business Administration (MBA), Honors Graduate

Henderson State University
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General, Honors Graduate

Audrey Bath Audrey Bath Boise, Idaho Details
Audrey Bath's Sykes Enterprises, Inc. Experience August 2015 - Present
Job Customer Service Representative at Sykes Enterprises, Inc.
Industry Consumer Services
Experience
Sykes Enterprises, Inc.   August 2015 - Present
Idaho Statesman  July 2015 - Present
Dog Rescue and Transport   April 2007 - Present
H3 Pet Foods LLC   October 2014 - June 2015
Teleperformance  May 2014 - September 2014
WalMart Supercenter  June 2013 - April 2014
Johnson & Lundgreen, PC   October 2011 - February 2014
Idaho Department of Finance Consumer Finance Bureau   February 2008 - April 2011
Desert Mediation   February 2004 - April 2007
The State Bar of Nevada   June 2001 - May 2006

Skills
Compose accurate,..., Complex schedule and..., Experience with project..., Patient and attentive..., Mediation, Schedule, Editing, Writing, Written Communication, Research, Customer Service, Courts, Legal Writing, Composition, Non-profits, Legal Research, Nonprofits, Litigation, Analysis, Licensing, Administrative..., Human Resources, Management, Trials, Negotiation, Public Speaking, Westlaw, Community Outreach, Government, Fundraising, Process Scheduler, Alternative Dispute..., Administrative...

Education
Widener University School of Law   1996 — 1999
J.D., Law

Long Island University, Brooklyn Campus   1981 — 1981
Paralegal Studies, ABA-certificated Paralegal

University of Vermont   1974 — 1978
BA, Psychology

Columbia Senior High School Maplewood-South Orange New Jersey   1971 — 1974
HS, Diploma

Citizens Law Academy, Boise, ID   2010 — 2010

Christina Cotton Christina Cotton Atlanta, Georgia Details
Christina Cotton's Sykes Enterprises, Inc. Experience June 2014 - Present
Job Customer Care Representative at Sykes Enterprises, Inc.
Industry Executive Office
Experience
Sykes Enterprises, Inc.   June 2014 - Present
Scribie.com   December 2013 - Present
Focus: Atlanta Staffing   March 2012 - April 2013
Weisberg & Walkon, P. C.   March 2008 - January 2012
Central Michigan University CampusMt   September 2006 - December 2007
Charfoos & Christensen P.C   July 2005 - August 2006

Skills
Microsoft Office, Social Security Law, Medical Malpractice, Transcription, Multi-line Phone, Data Entry, HIPAA, Proofreading, Confidentiality, Problem Solving, Organization, Customer Service

Education
Central Michigan University   2006 — 2007
Political Science

Martin Luther King Jr. Sr. High School   2002 — 2006
High School Diploma

Cassandra Zimmerman Cassandra Zimmerman Little Rock, Arkansas Area Details
Cassandra Zimmerman's Sykes Enterprises, Inc. Experience September 2014 - August 2015
Job IT Desktop/LAN Support Specialist at Windstream
Industry Information Technology and Services
Experience
Windstream  September 2015 - Present
Sykes Enterprises, Inc.   September 2014 - August 2015
Hewlett-Packard  February 2013 - September 2014
Business World Inc.  September 2013 - June 2014
Hewlett-Packard  July 2012 - February 2013
Hewlett-Packard  December 2011 - June 2012
343rd Public Affairs   July 2005 - January 2006
United States Army Reserve  February 2000 - June 2005
Raney Recording Studio   August 2004 - January 2005

Skills
Social Media, Social Networking, Web Design, Social Media Marketing, Leadership, Customer Service, Cloud Computing, Advertising, Music, Training, Creative Writing, Marketing Strategy, Event Management, Direct Marketing, Copywriting, Public Relations, Public Speaking, Technical Writing, Video Production, Music Production, Marketing, Digital Media, Graphic Design, Media Relations, Audio Engineering, Radio Promotions, Career Development, Electrical..., Organizational Structure, Social Psychology, Video, Team Leadership, Profile Building, Grant Writing, Hardware Support, Adobe Creative Suite, Customer Retention, Administrative Research, Active Directory..., Server Administration, Security Patch..., Cyber-security, Information Technology, Router Configuration, Wireless Networking, Remote Desktop..., Banking Software and..., Avaya IP Telephony and..., SharePoint..., LAN Switching

Education
Conservatory of Recording Arts and Sciences   2000 — 2002
Technical Degree, Audio Engineering and Production

Southwest Area Career Center   1999 — 2000
Technical Certificate, Office Technologies, Senior

Shuron L. Smith Shuron L. Smith San Antonio, Texas Area Details
Shuron L. Smith's Sykes Enterprises, Inc. Experience August 2009 - May 2014
Job Escalations/Tier 2 Customer Care Representative
Industry Telecommunications
Experience
Xerox  August 2014 - Present
SYKES Enterprises, Inc.   August 2009 - May 2014
Allied Barton Security  June 2008 - March 2009
Faith Walk Ministries, Inc.   June 2006 - March 2009
The King Center  October 2005 - January 2006
Philadelphia Workforce Development Corporation  October 1999 - June 2005

Skills
Member, American..., ; Member, National..., Performance Management, Training, Employee Engagement, Training Delivery, Coaching, Employee Relations, Organizational..., Human Resources, Call Centers, Employee Training, Team Management, Customer Experience, Team Leadership, Customer Satisfaction, Customer Service, Leadership, Public Speaking, Management, Team Building

Education
Chestnut Hill College
Associate of Arts (A.A.), Business Communications

Amanda Arseneau Amanda Arseneau Greater Nashville Area Details
Amanda Arseneau's Sykes Enterprises, Inc. Experience March 2012 - October 2013
Job Center Sales Agent at UHaul International, Inc.
Industry Computer Software
Experience
U-Haul International, Inc.   May 2015 - Present
Amanda's Treasure Dungeon   September 2009 - Present
TeleTech  March 2015 - April 2015
Wood Personnel Services  November 2014 - December 2014
HSN  October 2013 - October 2014
Sykes Enterprises, Inc.   March 2012 - October 2013
Avon  October 2009 - January 2013
Comdata  January 2011 - March 2012
Coldwell Banker Real Estate  February 2010 - March 2011
Innlink Central Reservation Center   March 2010 - December 2010

Skills
REALTOR, Management, Training, Budgets, Retail, Sales, Technical Support, Financial Analysis, Database Administration, Time Management, Marketing, Customer Service, Analysis, Customer Support, Data Analysis, Microsoft Excel, Leadership, Team Building

Education
Cumberland University   1995 — 2001
BBA & MBA, Business Administration, Information Systems, Accounting

Tennessee Real Estate Educational System, Inc.   2009 — 2009
Affiliate Broker License, Real Estate

Cumberland University   1995 — 2001
Master of Business Administration (MBA)

Friendship Christian School   1989 — 1995

Travail McCall Travail McCall Greater New York City Area Details
Travail McCall's Sykes Enterprises, Inc. Experience June 2014 - Present
Job Real Estate Agent/ Investor
Industry Real Estate
Experience
Sykes Enterprises, Inc.   June 2014 - Present
Sunglass Hut  May 2013 - October 2014
Comptoir des Cotonniers  October 2012 - January 2013
Ralph Lauren  May 2012 - September 2012

Skills
Receptionist Duties, Clerical Work, Apparel, Sales Support, Baking, Visual Merchandising, Merchandising, Trend Analysis, Styling, Time Management, Quality Patient Care, Direct Patient Care, Retail Sales, Real Estate, Real Estate Transactions, Real Estate Development

Education
CUNY Medgar Evers College   2013 — 2013
Continuing Education (non degree), Nursing Assistant/Aide and Patient Care Assistant/Aide

June 2011 Hoke County High School   2009 — 2011
High School Diploma, General Studies

Jeff Kelley, CBAP, CAPM, CSM Jeff Kelley, CBAP, CAPM, CSM Cleveland, Ohio Details
Jeff Kelley, CBAP, CAPM, CSM's Sykes Enterprises, Inc. Experience 2015 - 2015
Job Senior Business Systems Analyst
Industry Information Technology and Services
Experience
Contract Consultant  July 2010 - Present
Sykes Enterprises, Inc.   2015 - 2015
Sykes Enterprises, Inc.   2015 - 2015
The Odyssey Group  2015 - 2015
The Odyssey Group  2015 - 2015
The Odyssey Group  2015 - 2015
PNC Financial Services Group  August 2007 - July 2010
Contract Consultant  July 2005 - August 2007
Capmark  July 2003 - July 2005

Skills
Business Process..., Requirements Management, SDLC, Business Analysis, Process Improvement, Vendor Management, Requirements Analysis, Visio, PMP, SharePoint, Project Portfolio..., Program Management, Change Management, Project Management, Requirements Gathering, Quality Assurance, Agile Methodologies, Integration, Access, IT Strategy, Project Planning, Leadership, Analysis, Agile Project Management, Cross-functional Team..., Consulting

Education
Bowling Green State University
BSBA, Information Management Science and Systems

Bowling Green State University
BSBA, Accounting

Natascha Sillik Natascha Sillik Hinesville, Georgia Details
Natascha Sillik's Sykes Enterprises, Inc. Experience September 2015 - Present
Job Agent at Sykes Enterprises, Inc.
Industry Retail
Experience
Sykes Enterprises, Inc.   September 2015 - Present
It's Fashion Metro  April 2013 - July 2013
Wal-Mart  May 2008 - November 2008
Belk  November 2006 - April 2007
COUNTRY INN AND SUITES  April 2006 - July 2006
Torrid  December 2005 - June 2006

Skills
Customer Service, Retail, Cashiering, Management, Marketing, Customer Satisfaction, Retail Sales, Sales, Loss Prevention, Merchandising, Inventory Management, Inventory Control, Window Displays, Hospitality, Hotel Booking, Telecommunications, Telephone Skills

Education
Columbia College   2010 — 2014
General Studies

Savannah Technical College   2007 — 2008
General Studies, General Studies

Altamaha Technical College   2006 — 2006
GED, 2006

BRADWELL INSTITUTE   2002 — 2004

Corey Ivey Corey Ivey Greater Atlanta Area Details
Corey Ivey's Sykes Enterprises, Inc. Experience October 2014 - June 2015
Job Crowdsourcer at Appen
Industry Information Technology and Services
Experience
Appen  April 2014 - Present
Sykes Enterprises, Inc.   October 2014 - June 2015
Internal Revenue Service  April 1990 - April 2012
Internal Revenue Service  1990 - 2012

Skills
Visual Basic, Real Basic, C++ Language, JavaScript, Java, HTML, SQL, Microsoft Office, Windows XP Pro, Windows 7, Active Directory, System Administration, Computer Hardware, TCP/IP, Technical Support, Troubleshooting, Information Technology, Operating Systems, XP, Visio, Data Analysis, Databases, Software Installation, Hardware, Security, Computer Security, Networking, Switches

Education
Keller Graduate School of Management of DeVry University   2002 — 2004
Master's degree, Management Information Systems, General

DeVry University-Georgia   1999 — 2002
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance

David Washington David Washington Lansing, Michigan Area Details
David Washington's Sykes Enterprises, Inc. Experience July 2015 - Present
Job Customer Support/Sales at Sykes Enterprises, Inc.
Industry Computer Software
Experience
Sykes Enterprises, Inc.   July 2015 - Present
roadtozionsoftware.com   June 2010 - Present
Liquid Web  June 2012 - June 2014
LiquidWeb   June 2012 - June 2014

Skills
Software Development, Drupal, PHP, SEO, Linux System..., Web Design, Web Development, Programming, CSS, cPanel, iOS development, Apache, Graphic Design, Android Development, Exim, Photoshop, Wordpress, XML, LAMP administration, Screen Printing, Illustrator, Adobe Creative Suite, InDesign, Objective-C, Mobile Game Development, Game Publishing, Game Architecture, iPhone Application..., Mobile Phone Apps, App Store, Vector Illustration, Mobile Games, MMORPG, Game AI, JSON, phpMyAdmin, Magento, iPhone, iPad, Bumper Stickers, Social Game Development, Mobile Consulting, Mobile Analytics, Book Illustration, Game Design Documents, RTS, Ubercart, Vinyl Cutting, Vinyl Banners, WordPress

Education
Lansing Community College   2013 — 2014
Certificate, Computer Software Testing

Career Quest Learning Centers Inc-Lansing   2012 — 2013
Linux Systems Administrator, Linux Certification, 3.5

Michigan Shifting Code   2012 — 2013
Certificate, Android Development and Drupal Development

Excelsior College   2011 — 2012
Software Engineering

Jackson Community College   1999 — 2001
Associates, Arts

Jay Delmar Jay Delmar Dallas/Fort Worth Area Details
Jay Delmar's Sykes Enterprises, Inc. Experience October 1992 - September 1994
Job Senior Editor at HMS, Retired
Industry Writing and Editing
Experience
HMS  February 2011 - December 2013
Physicians' Education Resource  August 2006 - February 2011
Physicians' Education Resource  March 2001 - August 2006
Bank One  March 2000 - January 2001
Alcatel USA, Inc.   September 1996 - July 1999
Consulting Partners, Inc.   September 1994 - May 1996
Sykes Enterprises, Inc.   October 1992 - September 1994
Pointer's International Corporation   December 1988 - September 1992

Skills
Editing, Copy Editing, Wordsmithing, Proofreading, Rhetoric, Grammar, Newsletters, Editorial, Teaching, Publishing, Medical Education, Medical Communications, AMA style, CME, Fact-checking, Medical Writing, Proposal Writing, Manuscript, Publications, Research, Adobe Acrobat, Multimedia, Magazines, Web Content, Oncology, Content Development, Publication Planning, Online Publishing, AP Style, Journals, Content Management, Technical Writing

Education
University of Illinois at Urbana-Champaign   1973 — 1978
Ph.D., English

Illinois State University   1969 — 1973
M.A., English

Illinois State University   1967 — 1969
B.A., English

Tuwana Thompson Tuwana Thompson Nesmith, South Carolina Details
Tuwana Thompson's Sykes Enterprises, Inc. Experience August 2014 - Present
Job Customer Service at Sykes Enterprises, Inc.
Industry Human Resources
Experience
Sykes Enterprises, Inc.   August 2014 - Present
Jackson Hewitt Tax Service Inc.  October 2008 - December 2013
Telephone Center   June 2003 - August 2006
FJC Security Services, Inc.   September 1999 - June 2002
MetLife Call Center   October 1996 - December 1997

Education
Everest University-South Orlando   2012 — 2013
Associate's degree, Business Administration and Management, General

Everest University   2001 — 2013
Associate of Business Administration, Business Administration and Management, General

Flushing High School

Monica Hines Monica Hines Fayetteville, North Carolina Area Details
Monica Hines's Sykes Enterprises, Inc. Experience July 2015 - Present
Job Team Coach at Sykes Enterprises, Inc.
Industry Human Resources
Experience
Sykes Enterprises, Inc.   July 2015 - Present
Sykes Enterprises, Inc.   February 2014 - Present
Guardian Ad Litem  August 2012 - September 2014
TeleTech  October 2013 - May 2014
Sam's Club  April 2011 - September 2013
MCDonalds/ Rust Enterprises   May 2010 - July 2010
Smithfield Packing Company  April 2008 - October 2008
Smithfield Packing Company  April 2008 - October 2008
Rite Aid Stores   August 2006 - August 2007
Rite Aid Stores   May 2006 - October 2006

Skills
Psychology, Human Relations, People Skills, Training, Management, Customer Service, Time Management, Team Leadership, Data Entry, Leadership, Conflict Resolution, Sales, Public Speaking, Social Networking, Teamwork, Microsoft Word, PowerPoint, Microsoft Office, Medical Terminology, Critical Thinking, Interviews, Recruiting, Facebook, Telephone Skills, Social Skills, Cashiering, Customer Satisfaction, Healthcare, Community Outreach, Supervisory Skills, Nonprofits, Microsoft Excel, Team Building, Social Media

Education
Nanyang Technological University   2015 — 2015
Certificate, Forensic Science and Technology

Daymar College-Owensboro   2013 — 2014
Licentiate degree, Medical/Clinical Assistant

Kaplan University   2009 — 2012
A.A.S, Human Services

Christina Doherty Christina Doherty Bensalem, Pennsylvania Details
Christina Doherty's Sykes Enterprises, Inc. Experience April 2012 - October 2012
Job Drug Safety Assistant at Covance Inc
Industry Information Technology and Services
Experience
Covance Inc  August 2015 - Present
Long and Foster Real Estate  2010 - Present
Animas Corporation  October 2013 - May 2015
Sykes Enterprises, Inc.   April 2012 - October 2012
Alliance Healthcare Information  November 2009 - January 2012

Skills
Healthcare, Sellers, Accounting System, Sales & Marketing..., Office Management, Training, Nursing, Certified EHR Specialist, Certified Professional..., Customer Service, Talent Acquisition, Hospitals, Leadership, Microsoft Office, Microsoft Excel, Public Speaking

Education
Bucks County Community College
Associates, Business Management

St Joseph Hospital School of Nursing
diploma in nursing, Registered Nurse

University of State of NY, Excelsior College
Bachelor of Science, Accounting

Ryan Kimball Ryan Kimball Redmond, Washington Details
Ryan Kimball's Sykes Enterprises, Inc. Experience December 2006 - June 2007
Job Software Design Engineer in Test Microsoft Band
Industry Computer Software
Experience
Microsoft via Murphy and Associates   November 2014 - Present
Microsoft via Northwest Contract Services   October 2013 - September 2014
Microsoft via Northwest Contract Services / Cascade Engineering Services   November 2008 - September 2013
Cascade Engineering Services, Inc.   November 2007 - November 2008
Microsoft via Excell Data Corp   August 2007 - October 2007
Sykes Enterprises, Inc.   December 2006 - June 2007

Skills
C#, Test Planning, C++, Microsoft Visual Studio, XML, Product Studio, Team Foundation Server, TFS, LINQ, MS Bugger, Scripting, Command Line Interface, Test Automation, Microsoft Office, Microsoft Excel, Microsoft Word, Troubleshooting, Software Development, Firmware Testing, Quality Assurance, Visual Studio, Test Cases

Education
Oregon State University   2002 — 2006
Bachelor of Science (BS), Computer Science

Blue Mountain Community College   1999 — 2002
Associate of Arts Oregon transfer degree and Associate of Science, Computer Science

Sarah Doll Sarah Doll Brookfield, Illinois Details
Sarah Doll's Sykes Enterprises, Inc. Experience July 2015 - Present
Job Customer Support Agent
Industry Retail
Experience
Sykes Enterprises, Inc.   July 2015 - Present
College of DuPage  August 2014 - Present
AFN  December 2011 - November 2013
AFN  2012 - October 2013
AFN  December 2011 - October 2012

Skills
Provide multi-level..., Efficient in..., Administer execution of..., Logistics, Appointment Scheduling, Transportation Planning, Customer Oriented, Team-oriented, Vehicle Tracking, Procurement, Dispatching, Warehouse Management, Transportation..., Training, Shipping, Process Scheduler, Customer Service, Logistics Management, Warehousing, Freight, Transportation, LTL, Supply Chain

Education
College of DuPage   2014 — 2014
Veterinary assistant

Northern Illinois University   2009 — 2011
Bachelor of Arts (B.A.), Art History

McHenry County College   2003 — 2007
General Studies

Jason Richter Jason Richter Bismarck, North Dakota Details
Jason Richter's Sykes Enterprises, Inc. Experience January 2005 - September 2005
Job Computer Technician
Industry Information Technology and Services
Experience
Silicon Plains LLC   October 2011 - Present
NNTP Services LLC   September 2010 - Present
Knowledge Group LLC   April 2006 - October 2010
SEI Information Technologies   October 2005 - March 2006
Sykes Enterprises, Inc.   January 2005 - September 2005

Skills
phpMyAdmin, Computer Hardware, Computer Network..., Adobe Creative Suite, Microsoft Office, HTML 5, CMS, Drupal, Wordpress, MySQL, Windows Server, Windows 7, Linux, Mail Server, Customer Service, Self Management, Self-driven, Communication, Search Engine Ranking, SEO, Apache, PHP, Virtualization, Web Development, OS X, Windows, Network Administration, Network Design, Networking, SharePoint, System Deployment, Cisco Technologies, System Administration, WordPress, Microsoft Exchange, Firewalls, IIS, Troubleshooting, Linux System..., CSS, Technical Support, Unix, Integration, Software Installation, DNS, IT Management, Network Security, Computer Repair, Windows XP, Operating Systems

Education
Minnesota State Community and Technical College   2007 — 2010
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications, 3.0 GPA

Jim Westbrook Jim Westbrook Vancouver, Washington Details
Jim Westbrook's Sykes Enterprises, Inc. Experience November 2014 - Present
Job Customer Service Representiative at Sykes Enterprises, Inc.
Industry Computer Hardware
Experience
Sykes Enterprises, Inc.   November 2014 - Present
Ancient's Treasures   May 2004 - Present
N.E.W. Customer Service Companies, Inc   November 2012 - February 2013
Alpine Access  November 2011 - August 2012
Stream Global Services  March 2011 - April 2011
Sykes Enterprises  January 2001 - January 2002
Access Services  January 1997 - January 1997

Skills
Computer Maintenance, Web Design, Customer Service, Help Desk Support, Technical Support, Customer Support, Quality Assurance, Computer Assembly, Website Development, Website Building, Website Updating, Website Creation, Computer Repair, Electronic Engineering, Electronics Repair, Electronics Packaging, Windows 7, XP, Printers, Call Centers, Computer Hardware, Laptops, Software Installation, Hardware, Windows XP Pro, A+ Certified, Desktop Computers, Windows Vista, Wireless Networking, CompTIA A+ Certification, Troubleshooting, OS X, Hardware Installation, Network Administration, Microsoft Office 2007, Remote Desktop, Operating Systems, Ubuntu, Networking, iPhone, Norton Ghost, Servers, Routers, Computer Security, TCP/IP, Windows Server, Active Directory, iPhone Support

Education
DeVry University-online   2010 — 2014
Bachelor of Engineering (BEng), Electronic Engineering Technology

DeVry University   2010 — 2013
Bachelor's degree, E.E.T.

Technical Trades Institute   1997 — 1998
Associate's degree, E.S.T., 3.0

Kenneth Lohmann Kenneth Lohmann Wilkes Barre, Pennsylvania Details
Kenneth Lohmann's Sykes Enterprises, Inc. Experience October 2011 - September 2012
Job Implementation Specialist Hospitality Oracle
Industry Information Technology and Services
Experience
ClearBridge Technology Group  September 2014 - May 2015
Web.com  September 2012 - April 2014
Sykes Enterprises, Inc.   October 2011 - September 2012
Network Solutions  February 2007 - March 2010
ADT Security Corporation   May 2001 - October 2007
Pride Mobility Products Corporation  December 1999 - May 2001
Surface Warfare Officer - US Navy   April 1998 - December 1999
Surface Warfare Officeer - US Navy   December 1997 - April 1998

Skills
Troubleshooting, Computer Hardware, Security, Active Directory, Networking, Servers, Windows 7, XP, Windows Server, Windows, Help Desk Support, DNS, Microsoft Office, Team Leadership, Microsoft Excel, Social Media, Account Management, Microsoft Word, Hardware, Solution Selling, Cloud Computing, Sales, Management, Enterprise Software, System Administration, Salesforce.com

Education
Strayer University-Pennsylvania   2012 — 2014
Master of Science - Information Systems, Computer Security Management, 4.0

Jacksonville University   1991 — 1995
Bachelor's degree, Geography, 3.11

BOOST (Broadened Opportunity for Officer Selection and Training)   1990 — 1991
Academic Preparation for Undergraduate Studies, Passed

Evelyn L. Richards, MBA, MPA Evelyn L. Richards, MBA, MPA Greater Atlanta Area Details
Evelyn L. Richards, MBA, MPA's Sykes Enterprises, Inc. Experience October 1997 - January 1999
Job HR & Diversity and Inclusion Professional
Industry Human Resources
Experience
Metropolitan Atlanta Rapid Transit Authority  June 2013 - Present
Valance Co., Inc. - Financial Management Services   February 2004 - December 2012
Valance Co., Inc. - Financial Management Services   February 2004 - December 2012
Virgin Islands Housing Authority  February 2002 - February 2004
Development Consultants, Inc.   January 1999 - February 2002
Sykes Enterprises, Inc.   October 1997 - January 1999
Community Residences, Inc.   April 1995 - September 1997

Skills
PeopleSoft, Bloomberg Professional, Microsoft Office, Internet, Employee Relations, Benefits Administration, New Hire Orientation, Financial Analysis, Economic Research, Staffing, Personnel Recruiting, EEOC, Training & Development, Staff Training, Compliance, Accounts Recei, Accounts Payable, Customer Service, Excel, HRIS, PowerPoint, Payroll, Writing, Database Administration, Administrative Support, Grievance Handling, Mediation, Workflow Planning, Career Fair Development, Vendor Relations, Procurement, Purchasing, Program Coordination, Performance Management, SAP, I-9 Compliance, Microsoft Excel

Education
University of the Virgin Islands (UVI)   2008 — 2010
Masters, Public Administration

University of the Virgin Islands (UVI)   2006 — 2008
Masters, Business Administration

Florida Agricultural and Mechanical University   1990 — 1994
Bachelor of Science, Computer Information Systems

Lisa (Alexander) Wolfe Lisa (Alexander) Wolfe Hastings, Michigan Details
Lisa (Alexander) Wolfe's Sykes Enterprises, Inc. Experience August 2015 - Present
Job Business process outsourcing (BPO) arena.
Industry Consumer Services
Experience
Sykes Enterprises, Inc.   August 2015 - Present

Skills
Web Development, Customer Service, Freelance Writing, Social Networking, Journalism, Operations Management, Social Media, SEO, Public Relations, Blogging, Social Media Marketing, Online Advertising, Graphic Design, Digital Media, Advertising, Newsletters, Marketing Communications, Copywriting, Editing, Facebook, Public Speaking, Marketing Strategy, Web Design, Marketing, SEM, Entrepreneurship, Online Marketing

Education
Penn Foster College   2009 — 2011

Kellogg Community College   2002 — 2003

Andrew Leib Andrew Leib Feasterville Trevose, Pennsylvania Details
Andrew Leib's Sykes Enterprises, Inc. Experience November 2009 - July 2010
Job Sales Manager North America at SEMrush
Industry Internet
Experience
SEMrush  October 2012 - September 2014
Broder Bros., Co.   November 2011 - October 2012
Kraft Foods Group  July 2009 - November 2011
Sykes Enterprises, Inc.   November 2009 - July 2010
Hillock Anodizing   June 2005 - January 2009

Skills
Sales, Management, Microsoft Office, SQL, Salesforce.com, Marketing, Customer Service, Human Resources, Manufacturing, Quality Control, Operations Management, Marketing Strategy, Mediation, Customer Satisfaction, Lead Generation, Online Advertising, E-commerce, Online Marketing, SEM, Social Media Marketing, Web Analytics

Education
Bloomsburg University of Pennsylvania   2005 — 2009
Bachelor of Science (BS), Business Administration

Andoni Muguruza Andoni Muguruza Tampa/St. Petersburg, Florida Area Details
Andoni Muguruza's Sykes Enterprises, Inc. Experience February 2010 - July 2013
Job Sr. Manager Distributed Systems at Tech Data
Industry Information Technology and Services
Experience
Tech Data  January 2014 - Present
SYKES Enterprises, Inc.   February 2010 - July 2013
SYKES Enterprises, Inc.   November 2003 - February 2010
IPAXS / EDGE Access   September 2000 - September 2003
BIC Graphic USA  December 1991 - August 2000

Skills
IT Management, IT Service Management, Process Improvement, Program Management, Infrastructure..., Call Centers, Quality Assurance, Disaster Recovery, IT Operations, Strategic Planning, Leadership, Change Management, Operations Management, Technology Needs..., Project Management, Telecommunications, Budgeting & Cost..., Performance Improvement, Information Technology, Risk Management, Project Planning, Team Building &...

Education
Florida International University   1982 — 1986
Bachelor of Science (B.S.), Computer Science

Florida International University   1982 — 1986
Minor, Management Information Systems

Gregory Bakes Gregory Bakes Ladys Island, South Carolina Details
Gregory Bakes's Sykes Enterprises, Inc. Experience July 2015 - Present
Job Tech Support Specialist
Industry Facilities Services
Experience
Sykes Enterprises, Inc.   July 2015 - Present

Skills
Logistics, Strategic Planning, Tech Support, Customer Service, Team Building, Sales, Leadership, New Business Development, Account Management, Management, Budgets, Marketing Strategy, Contract Negotiation

Education
Pearson College London   2015 — 2019
Bachelor's degree, Computer Science

Lisa Keeter Lisa Keeter Greater Denver Area Details
Lisa Keeter's Sykes Enterprises, Inc. Experience 1997 - 2002
Job Business and Criminal Justice Professional
Industry Translation and Localization
Experience
Envisiontel   January 2009 - January 2012
20th Judicial District  June 2007 - December 2009
IBM / PAIGE TECHNOLOGIES   June 2004 - April 2008
SDL International  May 1997 - June 2003
Sykes, Enterprises Inc.   1997 - 2002

Education
Metropolitan State University of Denver   2006 — 2008
Bacholor of Science, Criminal Justice Criminal Behavior

Richard Durrington Richard Durrington Boise, Idaho Area Details
Richard Durrington's Sykes Enterprises, Inc. Experience August 2015 - Present
Job Owner and Talent at Richard Durrington VoiceOver Artist
Industry Professional Training & Coaching
Experience
Sykes Enterprises, Inc.   August 2015 - Present
Richard Durrington Voice-Over Artist   May 2015 - Present
Nandurich Enterprises, Inc.   December 2008 - May 2015
MAXIMUS  August 2014 - March 2015
Cintas  July 1987 - September 2008
Texo Corporation   March 1980 - June 1987

Skills
Training, Sales, Customer Service, Human Resources, Customer Retention, Interviews, Team Building, Leadership Development, Coaching, Leadership, Strategic Planning, Public Speaking, Performance Management, Sales Process, Management, New Business Development, B2B, Customer Satisfaction, Sales Management

Education
Boise State University   1974 — 1976
Business, Theatre Arts

Boise State University
Theatre

bryant vail bryant vail Orlando, Florida Details
bryant vail's Sykes Enterprises, Inc. Experience November 2014 - Present
Job Technical Support, Microsoft Xbox
Industry Consumer Services
Experience
Sykes Enterprises, Inc.   November 2014 - Present
SoftRock  July 2013 - September 2014
Express Scripts  November 2012 - June 2013

Skills
Team Leadership, Written & Oral..., Conceptual Ability, Critical Thinking, Challenge Driven, Positive Can-do Attitude, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Phone Etiquette, Social Networking, Customer Relations, Microsoft Exchange, Cross-functional Team..., Public Speaking, Social Media, Team Building, PowerPoint, Time Management, Training, Leadership, Research

Education
Seminole State College of Florida   2015 — 2015
A.A. Information Systems Technology, Systems administration and .Net developing

Valencia College   2011 — 2014
AA (Business Articulated), Accounting and Finance

Brewton-Parker College

Dave Norwood Dave Norwood Boise, Idaho Area Details
Dave Norwood's Sykes Enterprises, Inc. Experience July 2015 - Present
Job Site Director at Sykes Enterprises, Inc.
Industry Outsourcing/Offshoring
Experience
Sykes Enterprises, Inc.   July 2015 - Present
Citigroup  October 2012 - July 2015
Citigroup  January 2005 - September 2012
Citigroup  March 2004 - December 2004
Citigroup  April 2002 - February 2004
Citigroup  October 2001 - April 2002
Citigroup  August 1999 - September 2001
Household Credit Services  September 1991 - July 1999

Skills
Leadership, Business Process..., Credit Cards, Process Improvement, Call Centers, Strategy, Vendor Management, Management, Operations Management, Banking, Risk Management, Strategic Planning, Mergers & Acquisitions, Financial Services, Business Analysis, Start-ups, Performance Management, Relationship Management, Change Management, Executive Management, Credit, Talent Management, Budgets, Team Building, Cross-functional Team..., Finance, Retail Banking, Customer Experience, Customer Service, Financial Analysis, Payments, Training, Leadership Development, Financial Risk, Analysis, Analytics, Loans, Outsourcing, Consumer Lending, Credit Analysis, Call Center, Credit Risk, Operational Risk..., Cards, Talent Development, Collections, Outsourcing Management

Education
California State University-Sacramento   1989 — 1991
B.A., History

Brandon Culberson Brandon Culberson Minneapolis, Minnesota Details
Brandon Culberson's Sykes Enterprises, Inc. Experience May 2009 - November 2013
Job Sr. Training Specialist
Industry Insurance
Experience
Voya Financial  March 2015 - Present
Sykes Enterprises, Inc.   May 2009 - November 2013
Sykes Enterprises, Inc.   March 2007 - May 2009
Sykes Enterprises, Inc.   October 2006 - February 2007
Sykes Enterprises, Inc.   April 2001 - October 2006

Skills
Training, Performance Management, Employee Training, Call Centers, Management, Vendor Management, Personnel Management, Leadership, BPO, Employee Engagement, Onboarding, Training Delivery, Customer Satisfaction, Instructional Design, Call Center, Customer Experience, Talent Management, Leadership Development, Team Management, Coaching, Talent Acquisition, Training Needs Analysis, Succession Planning, Employee Relations, Human Resources, Soft Skills, Employee Benefits

Education
Berry College   1995 — 1998
BA, English, Spanish

Danielle Rivers Danielle Rivers Elkins Park, Pennsylvania Details
Danielle Rivers's Sykes Enterprises, Inc. Experience June 2012 - October 2012
Job Finance Associate at Primerica Financial Services Greater Philadelphia
Industry
Experience
Pampering Plus Inc.   August 2015 - Present
Primerica Financial Services - Greater Philadelphia   August 2015 - Present
BAYADA Home Health Care  October 2013 - December 2014
Philadelphia Zoo  February 2013 - October 2013
Sykes Enterprises, Inc.   June 2012 - October 2012
Macy's  November 2010 - June 2012
Holy Cross Catholic School  June 2010 - August 2010
Fresh Grocer  August 2009 - March 2010
Murrell Dobbins Avta High School   January 2007 - June 2007
Water Tower Recreation Ctr   June 2004 - August 2006

Education
Harcum College   2013 — 2016
Associates, Human Services

Lincoln Technical Institute-Philadelphia   2011 — 2012
Technical Diploma, Medical Office Assistant

Murrell Dobbins Avts High School   2003 — 2007
High School Diploma, Business

Jason Isbell Jason Isbell Little Rock, Arkansas Area Details
Jason Isbell's Sykes Enterprises, Inc. Experience 2009 - 2010
Job Media production/sound engineer
Industry Media Production
Experience
The Hefty Lefties   2014 - Present
Sykes Enterprises, Inc.   2009 - 2010

Skills
Call Centers, Microsoft Office, Customer Satisfaction, Editing, Customer Service

Education
Arkansas Tech University   2007 — 2008
Bachelor of Arts (B.A.), Communication, General

Joy Nicole Carver Joy Nicole Carver Evansville, Indiana Area Details
Joy Nicole Carver's Sykes Enterprises, Inc. Experience July 2015 - Present
Job Virtual Customer Service Representative
Industry Consumer Services
Experience
Sykes Enterprises, Inc.   July 2015 - Present
Transcom  October 2014 - Present
Convergys  April 2014 - October 2014
Chuckle's   June 2013 - June 2014
Comfort Inn  July 2012 - June 2013

Skills
Front Office, Social Media, Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Word, Microsoft Excel

Education
Everest University-South Orlando   2013 — 2014
Associate of Science (AS), Business Administration and Management, General

Harrison College-Evansville   2011 — 2013
Associate of Science (AS), Business Administration and Management, General

Wellington Community High School   1998 — 2002
Music

Cherie Gray Cherie Gray Tucson, Arizona Details
Cherie Gray's Sykes Enterprises, Inc. Experience June 2015 - Present
Job Customer Service Professional
Industry Telecommunications
Experience
Sykes Enterprises, Inc.   June 2015 - Present
Sykes Enterprises, Inc.   November 2014 - July 2015

Skills
Ten key by touch, Technical Support, Customer Support, Customer Service, Data Entry, Call Centers, Customer Satisfaction, Customer Experience, Telephone Skills, Training, Troubleshooting, Sales, Microsoft Word, Microsoft Office, Medical Billing, Customer Retention, Process Improvement, Time Management, Software Documentation, Teamwork, Typing, Windows, Outlook, Human Resources, Windows 7, Account Management

Education
Ultimate Medical Academy   2015 — 2016
Medical Billing and Coding

Everest University-South Orlando   2012 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General

Kathleen Crossley Kathleen Crossley Caldwell, Idaho Details
Kathleen Crossley's Sykes Enterprises, Inc. Experience August 2015 - Present
Job Customer Service Professional
Industry Information Technology and Services
Experience
Sykes Enterprises, Inc.   August 2015 - Present
Sykes Enterprises, Inc.   August 2015 - Present
Peterson Toyota Scion   August 2014 - May 2015
Hewlett-Packard  2013 - 2014

Skills
Customer Service, Microsoft Office, Sales, Microsoft Excel

Education
College of Western Idaho   2012 — 2012
GED

Samantha Minor Samantha Minor Port Angeles, Washington Details
Samantha Minor's Sykes Enterprises, Inc. Experience August 2011 - July 2012
Job College graduate looking for a career opportunity
Industry Public Relations and Communications
Experience
Sequim School District  October 2014 - June 2015
Washington Army National Guard  March 2009 - March 2015
Meadows Adult Foster Care   2010 - 2015
Port Angeles Police Dept   October 2013 - March 2014
Umatilla County Sheriff   July 2012 - October 2013
Sykes Enterprises, Inc.   August 2011 - July 2012

Skills
Crisis Communications, Customer Service, Logistics Management, Military Experience, Teamwork, Highly Dedicated, Higher Education, Social Networking

Education
Eastern Oregon University   2014 — 2015
Bachelor’s Degree, Health and Physical Education/Fitness (Health and Wellness Emphasis)

Linn-Benton Community College   2010 — 2011
Associate of Science (A.S.), Public Health Education and Promotion

Weston-McEwen High School   2003 — 2007
High School, Honors/Regents High School/Secondary Diploma Program, 3.8 GPA

Monique battle Monique battle Fayetteville, North Carolina Details
Monique battle's Sykes Enterprises, Inc. Experience July 2015 - Present
Job Chat Agent at Sykes Enterprises, Inc.
Industry Consumer Services
Experience
Sykes Enterprises, Inc.   July 2015 - Present
Sprint  February 2015 - June 2015
AT&T Mobile Tel  May 2009 - February 2015
Babies R Us  January 2007 - May 2009
Kmart Corporation  January 2006 - January 2007

Skills
Call Centers, Telecommunications, Troubleshooting, Wireless, Telephone Skills, Wireless Networking, Cashiering, Cash Handling, Cash Register, Web Chat, Sales, Small Business

Education
Miller-Motte College-Fayetteville   2013 — 2013
Phlebotomy Technician/Phlebotomist, A+

American InterContinental University
Business Administration

Kimberly Fettig Kimberly Fettig Bismarck, North Dakota Details
Kimberly Fettig's Sykes Enterprises, Inc. Experience August 1998 - October 2004
Job Site Manager at DIRECTV
Industry Telecommunications
Experience
DIRECTV  April 2009 - Present
Connect Television Inc   August 2008 - April 2009
Premier Communications for Directv   January 2005 - August 2008
Express Communications for Directv   October 2004 - January 2005
Sykes Enterprises, Inc.   August 1998 - October 2004

Skills
Project Management, Customer Service, Telecommunications, Team Leadership, Process Improvement, Program Management, Team Building, Troubleshooting, Integration, Change Management, Cross-functional Team..., VoIP, Training

Education
Bismarck State College   1999 — 2002

Bismarck State College

Courtney Medina Courtney Medina Saginaw, Michigan Details
Courtney Medina's Sykes Enterprises, Inc. Experience July 2015 - Present
Job Technical Support/Communications Specialist at Sykes Enterprises, Inc.
Industry Hospital & Health Care
Experience
Sykes Enterprises, Inc.   July 2015 - Present
HOMESTEAD HOME HEALTH CARE LLC   January 2015 - Present

Skills
BLS, Microsoft Word, PowerPoint, Healthcare, Research, Teamwork, Social Networking, Community Outreach

Education
Delta College   2015 — 2017
B.S.N, Pre-Nursing (BSN)

Delta College   2011 — 2013
Associate of Arts (A.A.), Medical Administrative/Executive Assistant and Medical Secretary

Jack Turner Jack Turner Greater San Diego Area Details
Jack Turner's Sykes Enterprises, Inc. Experience October 2012 - April 2014
Job IT Consultant at Government Solutions Group
Industry Information Technology and Services
Experience
Government Solutions Group, Inc.   April 2014 - Present
Vektrel LLC   September 2014 - February 2015
Sykes Enterprises, Inc.   October 2012 - April 2014
Advance 2000  February 2009 - October 2012
ITT Technical Institute  June 2006 - January 2009
University of Phoenix  March 2001 - July 2004
San Diego Data Processing Corp.  July 1998 - July 2004
Premier, Inc. / Teksystems   September 1997 - July 1998
Peter Built Computers   November 1995 - September 1997
U.S. Navy   September 1984 - September 1995

Skills
Technical Training, VMware, Windows Server, Servers, Windows Server 2008, Windows, Troubleshooting, Problem Solving, Active Directory, Microsoft Office, Computer Hardware, Security, Network Security, Operating Systems, Virtualization, Strategic Planning, Linux, XP, Documentation, Team Building, Teaching, Telecommunications, System Administration, Excel, Testing, Word, Network Administration, PowerPoint, Disaster Recovery, Hardware, Program Management, Administration, Visio, Technical Writing, Cloud Computing, Team Leadership, Access, Microsoft Word, Project Management, Networking, TCP/IP, Microsoft Excel, Storage Area Networks, Windows 7, Information Technology, Software Installation, Software Documentation, Hyper-V, SAN, Routers

Education
University of Redlands   1991 — 1993
MBA, Business Administration, 3.85

Chapman University   1983 — 1985
BS, Electronics Technology, 3.85

Nicole Pompey Nicole Pompey Florence, South Carolina Area Details
Nicole Pompey's Sykes Enterprises, Inc. Experience April 2011 - June 2013
Job Beauty Ambassador for Fashion Fair cosmetics at Belk Magnolia Mall, Florence, SC
Industry Cosmetics
Experience
Belk, Fashion Fair Cosmetics   2013 - Present
Sykes Enterprises, Inc.   April 2011 - June 2013
Color Me Beautiful  February 2010 - March 2011

Skills
Customer Service, Management, Project Management, Strategic Planning, Leadership, Sales, Microsoft Excel, Training, Team Building, New Business Development, Makeup Artistry, Theatre, Teaching Adults, Makeovers, Stage Make-up, Public Speaking, Microsoft Office, Microsoft Word, Social Media, Writing, Beauty Industry, Merchandising, Fashion, Event Planning, Visual Merchandising, Social Networking, Retail, Inventory Management, Marketing, Retail Sales, Cosmetics, Styling, Skin Care, Store Management, Facebook, Time Management, Cashiering, Advertising, Photoshop, Loss Prevention

Education
Francis Marion University   2005 — 2010
Bachelor’s Degree, English Language and Literature/Letters

South Carolina Governor's School for the Arts and Humanities   2003 — 2005
Pre-professional Drama Certificate, Drama/Theatre Arts and Stagecraft

rebecca lynne rebecca lynne Brownsburg, Indiana Details
rebecca lynne's Sykes Enterprises, Inc. Experience November 2013 - June 2014
Job Student at Ivy Tech Community College
Industry
Experience
DeVry University  2015 - 2015
Lakeview Church  2014 - 2015
Ingram Micro  August 2014 - October 2014
Sykes Enterprises, Inc.   November 2013 - June 2014

Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Research, Leadership

Education
Ivy Tech Community College   2015 — 2017
Software development

DeVry University   2015 — 2015
High School, Web Page, Digital/Multimedia and Information Resources Design, 3.73 GPA

Tricia Gose Tricia Gose Saint George, Kansas Details
Tricia Gose's Sykes Enterprises, Inc. Experience 1998 - 2003
Job Territory Sales Representative at GTM Sportswear
Industry Apparel & Fashion
Experience
GTM Sportswear  June 2007 - Present
Sunflower Marketing  June 2003 - May 2007
Sykes Enterprises, Inc.   1998 - 2003
Sykes Enterprises, Inc.   1998 - 2003
Idelman Marketing Services   1994 - 1998
Idelman Marketing Services   1994 - 1998
Idelman Marketing Services   1994 - 1998

Skills
Cold Calling, Sales, Salesforce.com, Direct Sales, Account Management, Customer Service, Microsoft Excel, Time Management, Social Media, Microsoft Office, Team Building, Outlook, Sales Management, Social Networking, Public Speaking, Sales Process, Event Planning, Facebook, Marketing, Team Leadership, PowerPoint, Training, Social Media Marketing, Coaching, Forecasting, Customer Satisfaction, Hiring, Leadership, Trade Shows, Marketing Strategy, Retail

Education
Kansas State University
Bachelor of Arts (B.A.), Psychology

Sierra Small Sierra Small Florence, South Carolina Area Details
Sierra Small's Sykes Enterprises, Inc. Experience August 2015 - Present
Job The Brain
Industry Consumer Services
Experience
Sykes Enterprises, Inc.   August 2015 - Present
Regis Corporation  January 2009 - March 2014

Skills
Management, Sales, Cosmetology, Beauty Industry, Inventory Control, Inventory Management, Customer Service, Merchandising, Microsoft Office, Computer Proficiency

Education
Coker College   2014 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Florence-Darlington Technical College   2010 — 2012
Associate of Science (A.S.), Welding Technology/Welder

Sara Gowin Sara Gowin Las Vegas, Nevada Details
Sara Gowin's Sykes Enterprises, Inc. Experience August 1999 - February 2000
Job Volunteer at Poppy Foundation
Industry Hospital & Health Care
Experience
Fremont Medical Center   July 2004 - March 2006
Sher Institute for Reproductive Medicine  January 2003 - July 2004
University Medical Center of Southern Nevada  April 2000 - October 2002
Sykes Enterprises, Inc.   August 1999 - February 2000
University Medical Center of Southern Nevada  April 1998 - August 1999
University Medical Center of Southern Nevada  August 1996 - April 1998

Skills
Medical Coding, Medical Terminology, HIPAA, Typing 53 wpm, 10-key, Customer Service, Microsoft Word, Medical Records, Healthcare, Problem Solving, Hospitals, CPT, Microsoft Excel

Education
College of Southern Nevada
Associate’s Degree, Environmental Science, Biology, Psychology, 3.63

Tanya McKnight Tanya McKnight Arkansas City, Kansas Details
Tanya McKnight's Sykes Enterprises, Inc. Experience 2012 - 2015
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Sykes Enterprises, Inc.   2012 - 2015
West Corporation  November 2005 - October 2012
CE Services   April 2000 - September 2005

Skills
Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Technical Support, Typing

Education
Cowley College   2005 — 2006
Associate’s Degree, Office Management and Supervision

Cowley College   1997 — 1999
Associate’s Degree, Accounting and Finance

Frantz Georges Frantz Georges Kissimmee, Florida Details
Frantz Georges's Sykes Enterprises, Inc. Experience January 2015 - Present
Job System Support Engineer at Citi
Industry Financial Services
Experience
Sodexo  June 2015 - Present
Citi  January 2015 - Present
Sykes Enterprises, Inc.   January 2015 - Present

Education
Valencia College   2015 — 2021
Bachelor's degree, Computer Systems Networking and Telecommunications

Instituto Politécnico Nacional   2009 — 2012
Licentiate degree, Electrical and Electronics Engineering

Penn Foster
Associate's degree, Computer Technology/Computer Systems Technology

Kayla Cottrell Kayla Cottrell Merritt Island, Florida Details
Kayla Cottrell's Sykes Enterprises, Inc. Experience February 2010 - August 2011
Job Member Service Specialist at Space Coast Credit Union
Industry Banking
Experience
Space Coast Credit Union  June 2015 - Present
Prime Communications  June 2014 - June 2015
Sprint  October 2011 - August 2014
Sykes Enterprises, Inc.   February 2010 - August 2011

Skills
Telecommunications, Wireless, Sales, Customer Service, Mobile Devices, Direct Sales, Account Management, Customer Satisfaction, Solution Selling, Cash Management

Education
University of Louisville   2012 — 2013
Communication, General

Jefferson Community College   2009 — 2012
General Studies

Ashley Settles Ashley Settles Mccormick, South Carolina Details
Ashley Settles's Sykes Enterprises, Inc. Experience August 2014 - January 2015
Job
Industry Higher Education
Experience
Sykes Enterprises, Inc.   August 2014 - January 2015
Shaqulla Looky   December 2013 - October 2014

Skills
Customer Service, Call Centers, Customer Satisfaction, Management, Training, Customer Experience, Process Improvement, Leadership, Team Leadership, Troubleshooting, Interpersonal Skills, Interviewing Skills, Communication, Time Management, Maintain confidentiality, Discipleship

Education
Benedict College   2009 — 2013
Bachelor's Degree, Psychology

Alexander Mohr Alexander Mohr Greenville, South Carolina Details
Alexander Mohr's Sykes Enterprises, Inc. Experience January 2011 - September 2011
Job Student at Lander University
Industry Telecommunications
Experience
Verizon Wireless  August 2011 - January 2015
Sykes Enterprises, Inc.   January 2011 - September 2011
Donuts & More   September 2010 - January 2011
K-Mart  October 2008 - January 2009

Skills
Software Installation, Enterprise Software, Software Implementation, Wireless Networking, Troubleshooting, Blackberry Enterprise..., Computer Network..., Networking, Computer Hardware, Windows 7, BMC Remedy, LAN-WAN, Routers, VoIP, Switches, Call Centers, IP, Computer Repair, Technical Support, Hardware, Windows, Help Desk Support, Android, iOS, Mac OS, Root Cause Problem..., Customer Satisfaction, Time Management, Organizational...

Education
Lander University   2015 — 2015
Computer Science

ITCap   2013 — 2013
Certificate, Computer Science

Lander University   2009 — 2010
Psychology, Biology

Greenwood High School   2004 — 2008
Diploma, Graphic Arts

Aurelia Silva Aurelia Silva Lacey, Washington Details
Aurelia Silva's Sykes Enterprises, Inc. Experience September 2014 - November 2014
Job Client Specialist at Smart Talent, S.A
Industry Human Resources
Experience
Smart Talent  November 2014 - Present
Sykes Enterprises, Inc.   September 2014 - November 2014
Western State Hospital  July 2013 - September 2014
Esd 113 Head Start Eceap   September 2009 - March 2012
ACS  January 2009 - July 2009
Advanced Health Care  June 2008 - January 2009
North Thurston Public Schools  August 2007 - October 2008
Generations of Care LLC   March 2008 - June 2008
Evergreen Nursing Home   January 2008 - March 2008
PlaceOne   December 2006 - August 2007

Skills
Customer Service, Microsoft Office, Training, Microsoft Excel, Sales, Microsoft Word, Account Management, CRM, Change Management, PowerPoint, SharePoint, Access, Typing, Data Analysis, Data Entry

Education
Kaplan University   2013 — 2017
Bachelor's Degree, Information Technology, A

South Puget Sound Community College   2009 — 2011
Associates of Arts

Olympia High School   1997 — 2001
High School, General Education, B

Hardy Stephanie Hardy Stephanie Dunseith, North Dakota Details
Hardy Stephanie's Sykes Enterprises, Inc. Experience February 2002 - August 2003
Job Incoming Inspector at Benchmark Electronics, Inc.
Industry Electrical/Electronic Manufacturing
Experience
Benchmark Electronics, Inc.   September 2011 - Present
Laducer & Associates   February 2006 - September 2011
Pemstar - Turtle Mountain Corp.   September 2003 - February 2006
Sykes Enterprises, Inc.   February 2002 - August 2003
Uniband, Enterprises   March 2000 - December 2001

Skills
Six Sigma, Manufacturing, Lean Manufacturing, Continuous Improvement, Kaizen, MRP, SPC, Value Stream Mapping, DMAIC, Supply Chain, Electronics, Cross-functional Team..., Process Improvement

Education
Turtle Mountain Community College   1997 — 1998
None, General

Saint John Public School   1984 — 1997

Elizabeth Ledford Elizabeth Ledford Waterloo, South Carolina Details
Elizabeth Ledford's Sykes Enterprises, Inc. Experience August 2010 - February 2011
Job Customer Service
Industry Consumer Services
Experience
Publix Super Markets  August 2014 - Present
Sykes Enterprises, Inc.   August 2010 - February 2011
US Navy  June 2001 - June 2006

Skills
Customer Service, Medication..., BLS, Leadership, First Aid, Management, Event Planning, Customer Satisfaction, Time Management, Military, Cashiering, Medical Records

Education
Greenville Technical College   2006 — 2009
Associate's degree, Business Management

Ebony Burgess Ebony Burgess Charlotte, North Carolina Details
Ebony Burgess's Sykes Enterprises, Inc. Experience January 2011 - August 2012
Job Assist Store Manager at Sherwin Williams
Industry Marketing and Advertising
Experience
Sherwin Williams  June 2015 - Present
Nike  April 2014 - March 2015
SC Department of Employment and Workforce  August 2012 - January 2014
Sykes Enterprises, Inc.   January 2011 - August 2012

Skills
Public Speaking, Social Media, Event Planning, Social Networking, Higher Education, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Marketing Communications, Data Analysis

Education
Coastal Carolina University   2014 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.5

Coastal Carolina University   2010 — 2014
Bachelor’s Degree, Marketing/Marketing Management, General, 3.49

Brian Graff Brian Graff Topeka, Kansas Area Details
Brian Graff's Sykes Enterprises, Inc. Experience May 2002 - August 2003
Job Records & Purchasing Department(s) at Rush County Memorial Hospital
Industry Oil & Energy
Experience
Rush County Memorial Hospital  January 2012 - Present
LaCrosse Livestock Market   September 2002 - May 2014
Kansas State University  January 2011 - May 2011
Kansas State University  August 2010 - May 2011
Kansas State University  May 2007 - August 2007
McCain Auditorium   August 2006 - May 2007
Sykes Enterprises, Inc.   May 2002 - August 2003

Skills
Geological Mapping, Field Sampling, Sample Preparation, Microscopes, pH meter, Autoclave, Stratigraphy, Structural Geology, Geochemistry, Mineralogy, Science, Geology, Water, GIS, AutoCAD, ArcGIS, Research, Microsoft Office, PowerPoint, Excel, Word, Problem Solving, Analysis, Engineering, Troubleshooting, Photoshop, Chemistry, English, Customer Service, Quality Assurance, Public Speaking, Windows, Construction, Remote Sensing, Customer Relations, CAD, Logging, ArcMap, Earth Science, Geophysics, Microsoft Excel

Education
Kansas State University   2004 — 2011
Bachelor of Science, Geology

LaCrosse High School   2000 — 2004
High School DIploma, Regular/General High School/Secondary Diploma Program

Aakash Saxena Aakash Saxena Denver, Colorado Details
Aakash Saxena's Sykes Enterprises, Inc. Experience June 2015 - August 2015
Job PhD Candidate, Information Management, Leeds School of Business, University of Colorado Boulder
Industry Information Services
Experience
University of Colorado Boulder  September 2015 - Present
Sykes Enterprises, Inc.   June 2015 - August 2015
DaVita Kidney Care  February 2015 - August 2015
Daniels College of Business  September 2014 - August 2015
notemybook   March 2014 - June 2015
First Bridge Data   July 2014 - September 2014
EdRoot Analytics   June 2014 - August 2014
Identity Consultants   January 2013 - June 2013
Flabbi Innovations   July 2011 - September 2012
Harvard University  June 2011 - July 2011

Skills
Business Analytics, Business Strategy, Start-ups, Data Mining, Data Analytics, Business Planning, Marketing Strategy, Entrepreneurship, Strategic Planning, Product Development, New Business Development, Product Management, Problem Solving, Strategy, Online Marketing, Social Media, Customer Relations, Public Relations, Customer Service, PowerPoint, Microsoft Office, Project Planning, Project Management, Photoshop, Team Management, Microsoft SQL Server

Education
University of Colorado Boulder   2015 — 2019
Doctor of Philosophy (Ph.D.)

University of Denver - Daniels College of Business   2014 — 2015
Master’s Degree

Indian Institute of Technology, Kharagpur   2009 — 2014
Bachelor's Degree

Harvard University Graduate School of Design   2011 — 2011
Internship

Delhi Public School Navi Mumbai   2006 — 2008
High School

Atomic Energy Central School No. 4   2003 — 2006
Primary Education (Class VII - X)

Autumn Hunter Autumn Hunter Bartow, Florida Details
Autumn Hunter's Sykes Enterprises, Inc. Experience May 2015 - Present
Job CSR at Sykes Enterprises, Inc.
Industry Executive Office
Experience
Sykes Enterprises, Inc.   May 2015 - Present
Home  January 2013 - Present

Skills
Microsoft Office, Microsoft Office 2007, Office Administration, Microsoft Word, PowerPoint, Microsoft Excel, Desktop Publishing, Administrative..., Secretarial Skills, XP, Typing, Transcription, Data Entry, Windows 7, Windows Vista, Clerical Skills, Office Procedures, Customer Service, Spreadsheets, Office Management, Filing, Fax, Multi-line Phone, Microsoft Publisher, Access, Administration, Scanners, Appointment Scheduling, Office Equipment, Telephone Skills, Confidentiality, File Management

Education
Ashford University   2012 — 2016
Bachelor of Arts, Business Administration and Management, General

Blue Ridge Community College
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations Minor in Accounting and Specialization in Finance

Valley College   2004 — 2005
Office Technology Certificate, Administrative Assistant and Secretarial Science, General, 3.28 GPA

Martinsburg Senior High School   1992 — 1997
High School

Shannon Gabbard Shannon Gabbard Emmalena, Kentucky Details
Shannon Gabbard's Sykes Enterprises, Inc. Experience December 2000 - April 2001
Job Experienced Customer Service Professional, looking for the next adventure!.
Industry Consumer Services
Experience
Sykes  January 2011 - June 2015
Sykes  January 2008 - January 2011
Sykes  September 2007 - January 2008
Applebee's  November 2006 - September 2007
Applebee's  December 2005 - November 2006
Affiliated Computer Services, Inc.   August 2005 - December 2005
Affiliated Computer Services, Inc.   February 2005 - August 2005
Sykes  April 2001 - August 2001
Sykes Enterprises, Inc.   December 2000 - April 2001
Knott County School System   August 1995 - June 2000

Skills
Customer Satisfaction, Customer Experience, Customer Service, Leadership, Training, Management, Team Leadership, Performance Management, Team Building, Time Management, Operations Management, Strategic Planning, Microsoft Office, Call Centers, Outsourcing, Inventory Management, Root Cause Analysis, Problem Solving, Succession Planning, Performance Motivation, Program Implementation, Leadership Development, Client Relations, Data Analysis, Financial Services, Profit & Loss Management, Training Management, Restaurant Management

Education
Alice Lloyd College   1991 — 1995
Bachelor of Arts (BA), Middle School Education, Language Arts & Math

Knott County Central High School   1987 — 1991

Tina Wathan Tina Wathan Evansville, Indiana Area Details
Tina Wathan's Sykes Enterprises, Inc. Experience February 2007 - August 2007
Job Team Manager AT&T Mobility
Industry Telecommunications
Experience
AT&T Mobility  August 2007 - Present
Motherhood Maternity  September 2012 - May 2013
AT&T Mobility  2007 - 2010
Sykes Enterprises, Inc.   February 2007 - August 2007
Flora Savings Bank   2003 - 2005
US Bank  2001 - 2003
North American Lighting, Inc.   1991 - 1998

Skills
Call Center, Customer Service, Customer Satisfaction, Telecommunications, Process Improvement, Team Building, Project Management, Operations Management, Microsoft Office, Microsoft Excel, Project Planning, Human Resources, Quality Assurance, Six Sigma, Outlook, Customer Experience, Customer Retention, Workforce Management, PowerPoint, Vendor Management, Recruiting, Call Centers, Contract Negotiation, Management, Analysis, Training, Sales, Coaching, Leadership, CRM, Sales Management, Team Leadership, Performance Management, Employee Training, Wireless, Troubleshooting, Leadership Development, Mobile Devices, Avaya, Hiring, VoIP, Technical Support, Employee Engagement, Continuous Improvement, Sales Operations, Account Management

Education
Franklin University   2005 — 2007
MBA, Entrepreneurial Leadership/Applied Leadership

Franklin University   2003 — 2004
Bachelor of Science, Business Administration

Illinois Eastern Community College   1999 — 2000
A.A.S., Information Processing/General Studies

Brandy Hawkins Brandy Hawkins Greenville, South Carolina Area Details
Brandy Hawkins's Sykes Enterprises, Inc. Experience August 2012 - February 2013
Job Business Executive
Industry Government Relations
Experience
DB Consulting Group, LLC  November 2014 - August 2015
Sykes Enterprises, Inc.   August 2012 - February 2013

Skills
Customer Service, Social Media Marketing, Telephone Skills, Sales, Strategic Communications, Team Leadership, Microsoft Word, Government, Training, Business Development, Leadership, Human Resources, Marketing, Team Management, Recruiting

Education
Greenville Technical College   2009 — 2012
Diagnostic Medical Sonography/Sonographer and Ultrasound Technician

Belton-Honea Path High School   2005 — 2009
High School Diploma

Johnny Valgus Johnny Valgus Reading, Pennsylvania Area Details
Johnny Valgus's Sykes Enterprises, Inc. Experience October 2014 - Present
Job Facilitator Medicare Trainer at Sykes Enterprises, Inc.
Industry Information Technology and Services
Experience
Sykes Enterprises, Inc.   October 2014 - Present
valgusPCsupport   March 2007 - Present
Integrity Staffing Solutions  December 2013 - May 2014
Express Quality Services   January 2013 - February 2013
All County Employment Services   April 2012 - October 2012
Fanfare Media Works  December 2003 - February 2008
Wheale's Multi Media Group   January 2003 - March 2007
PC Helps Support, LLC  April 2002 - October 2002
WRAW   1982 - 1983

Skills
Graphic Design, Web Design, Voice Over, Advertising Sales, Help Desk Consultant, Customer Service, Accounts Payable, Email Marketing, Photoshop, CSS, Microsoft Office, E-commerce, Logo Design, Multimedia, Marketing, JavaScript, Microsoft Word, B2B, Microsoft Excel, SEO, Online Marketing, Public Speaking, Marketing Strategy, Online Advertising, Website Development, Sales, Adobe Creative Suite, Google Adwords, HTML, Advertising, Marketing Communications, New Business Development, Social Media Marketing, Digital Marketing, Brand Development, Brochures, Business Development, Direct Marketing, Digital Media, Web Marketing, Sales Presentations, Mobile Marketing, Small Business, Social Media, Facebook, Training, Social Networking, Customer Relations

Education
Berks Technical Institute   2000 — 2001
certificate, PC Network/Internet Technician

Reading Area Community College   1981 — 1983
Associate of Arts and Sciences (A.A.S.), Data Processing

Reading-Muhlenberg Area Vo-Tech   1977 — 1980
Diploma, Commercial Art

Monica Garcia García Monica Garcia García United States Details
Monica Garcia García's Sykes Enterprises, Inc. Experience July 2004 - September 2013
Job Consultancy Analyst I en Experian
Industry
Experience
Experian  September 2013 - Present
Sykes Enterprises, Inc.   July 2004 - September 2013

Education
Universidad de Costa Rica   1996 — 2005
Bachelor of Arts (B.A.), Artes plásticas, general

Universidad Estatal a Distancia
Licenciatura, Educación

Brandy Wheeler Brandy Wheeler Lansing, Michigan Area Details
Brandy Wheeler's Sykes Enterprises, Inc. Experience July 2014 - Present
Job Student at Lansing Community College
Industry
Experience
Sykes Enterprises, Inc.   July 2014 - Present

Education
Lansing Community College   2013 — 2016
Associate of Science (A.S.), Human Services, General

Joel Marine Joel Marine Portland, Oregon Details
Joel Marine's Sykes Enterprises, Inc. Experience July 2015 - Present
Job Customer Service Representative at Sykes Enterprises, Inc.
Industry Entertainment
Experience
Sykes Enterprises, Inc.   July 2015 - Present
Sykes Enterprises, Inc.   August 2013 - Present
24 Seven Inc.  January 2012 - October 2013
Cheil Communications USA   January 2007 - January 2012

Skills
Graphic Design, Game Development, Game Design, Mobile Game Development, Pixel Art, Photography, Marketing, Customer Service, Photoshop, Creative Writing, Brand Ambassadorship, Digital Media

Education
Jackson Community College   2002 — 2005
High School, English Language and Literature, General

Adrian High School

Chantel Walker Chantel Walker Spring Lake, North Carolina Details
Chantel Walker's Sykes Enterprises, Inc. Experience March 2015 - June 2015
Job Student at Fayetteville State University
Industry Restaurants
Experience
Sykes Enterprises, Inc.   March 2015 - June 2015
BB&T  August 2013 - November 2013
Cracker Barrel  May 2011 - January 2012
McDonald's Corporation  2012 - 2012

Skills
Time Management, Management, Customer Service, Public Speaking, Leadership, Computers, Banking, Social Media, Training, Data Entry, Teamwork, PowerPoint, Social Networking, Customer Satisfaction, Hospitality, Microsoft Word, Event Planning

Education
Fayetteville State University   2009 — 2015
Bachelor’s Degree, Banking and Finance

Cleveland High School   2007 — 2009
High School Diploma

Stine Stephanie Stine Stephanie Fort Smith, Arkansas Area Details
Stine Stephanie's Sykes Enterprises, Inc. Experience February 2015 - Present
Job Account Manager at Sykes Enterprises, Inc.
Industry
Experience
Sykes Enterprises, Inc.   February 2015 - Present
Sykes  November 2012 - February 2015
Sykes  May 2011 - November 2012

Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Call Centers, Team Management, Quality Assurance, Performance Management, Operations Management, Team Leadership, Customer Satisfaction, Process Improvement, Troubleshooting, Recruiting, Coaching, Training, Customer Experience, BPO, COPC, eWFM, COPC Registered..., IEX, CSAT, Impact 360, Contact Center..., Contact Center..., Call Monitoring, NICE Call Recording, Call Center Development, Workforce Management

Education
Carl Albert State College   2007 — 2009
Associate of Arts (AA), Allied Health and Medical Assisting Services

Donald Kennedy Donald Kennedy Greater Denver Area Details
Donald Kennedy's Sykes Enterprises, Inc. Experience August 2000 - July 2003
Job Desktop Support at Colorado Housing and Finance Authority
Industry Information Technology and Services
Experience
Colorado Housing and Finance Authority  July 2015 - Present
Long View Systems  February 2012 - Present
Long View Systems  January 2011 - February 2012
Long View Systems  January 2010 - January 2011
ADK Architect   May 2005 - December 2009
Acquilano Leslie Inc.  June 2007 - June 2008
Dish Network  October 2003 - May 2005
Sykes Enterprises, Inc.   August 2000 - July 2003
Kansas State University  August 1996 - August 2000
Sears, Roebuck and Co.   March 1994 - May 1996

Skills
Active Directory, Troubleshooting, Windows Server, VMware, Hardware, Citrix, Software Installation, Blackberry Enterprise..., Windows 7, Telecommunications, Technical Support, VPN

Education
Kansas State University
BA, Interior Architecture

Josh Child Josh Child Parker, Colorado Details
Josh Child's Sykes Enterprises, Inc. Experience May 2015 - Present
Job Director, Area FinanceAccounting at Sykes Enterprises, Inc.
Industry Accounting
Experience
Sykes Enterprises, Inc.   May 2015 - Present
Sykes Enterprises, Inc.   November 2011 - May 2015
Comex Group  February 2008 - November 2011
Comex Group  January 2007 - February 2008
KPMG  June 2006 - January 2007

Skills
Accounting, Financial Reporting, General Ledger, Internal Controls, GAAP, Financial Accounting, Account Reconciliation, Sarbanes-Oxley Act, US GAAP, Financial Analysis, Fixed Assets, Financial Statements, Journal Entries, Variance Analysis, Finance, Leadership, Strategic Planning

Education
Brigham Young University   1999 — 2006
Bachelor of Science, Accounting

Brigham Young University   1999 — 2006
Masters of Accountancy

Molly Pasceri Molly Pasceri Buffalo, New York Details
Molly Pasceri's Sykes Enterprises, Inc. Experience December 2014 - Present
Job Quality Assurance Specialist at Sykes Enterprises, Inc.
Industry Insurance
Experience
New Directions Youth and Family Services  December 2014 - Present
Sykes Enterprises, Inc.   December 2014 - Present
Nova Healthcare Administrators, Inc.   January 2012 - October 2014
Independent Health  March 2008 - January 2012

Skills
Healthcare Management, Insurance, Home Care, Medicare, Managed Care, Microsoft Office, Microsoft Excel, Case Managment, Microsoft Word, PowerPoint, Strategic Planning, Team Building, Process Improvement, Case Management, Public Speaking, Outlook, Coaching, Leadership

Education
Niagara County Community College
Certified Bookkeeper, Accounting and Finane

Newfane High School
Regents, Spanish

Orleans Niagara BOCES-Practical Nursing Program
L.P.N., Nursing

Elijah Brunson Elijah Brunson Sumter, South Carolina Details
Elijah Brunson's Sykes Enterprises, Inc. Experience January 2015 - May 2015
Job Case Manager at Greenville County Disabilities and Special Needs Board
Industry
Experience
Greenville County Disabilities and Special Needs Board  August 2015 - Present
Robert Half  June 2015 - July 2015
Sykes Enterprises, Inc.   January 2015 - May 2015

Skills
Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Nonprofits, Microsoft Office, Microsoft Excel, Data Analysis, Event Planning, Editing, Teaching, Leadership, Fundraising, Higher Education

Education
Duke University   2009 — 2014
Bachelor of Science (BS), Psychology

Brad Saari Brad Saari Denver, Colorado Details
Brad Saari's Sykes Enterprises, Inc. Experience August 2015 - Present
Job Director Regional IS Application Development at Sykes Enterprises, Inc.
Industry Information Technology and Services
Experience
Sykes Enterprises, Inc.   August 2015 - Present
Sykes Enterprises, Inc.   September 2012 - Present
NSG Pilkington  2006 - August 2012
NSG Pilkington  2001 - 2005

Skills
Program Management, Project Implementation, IT Strategy, Application Development, Integration, Cross-platform..., Change Management, Business Analysis, Team Leadership, Emotional Intelligence, Business Intelligence, Data Warehousing, Financial Analysis, Payroll Services, Workflow, Relational Databases, Software Project..., BPO, CTI, Microsoft SQL Server, oracle 8i/9i/10g/11g, SSRS, SSIS, PL/SQL, ETL, IIS, .NET, VB.NET, C#, ASP.NET, ADO.NET, AJAX, Web Services, XML, SOA, SOAP, JavaScript, VBScript, UNIX Script, Kronos WFC, MS Project, SharePoint

Education
Bowling Green State University   2011 — 2012
Masters of Business Administration, 3.8

Ohio University   1995 — 2000
BS, Business Administration, Management Information Systems

Ladetra McCain, MBA Ladetra McCain, MBA Sumter, South Carolina Area Details
Ladetra McCain, MBA's Sykes Enterprises, Inc. Experience July 2015 - Present
Job PreEmployment Coordinator
Industry Human Resources
Experience
Sykes Enterprises, Inc.   July 2015 - Present
Sykes Enterprises  December 2011 - July 2015
YMCA of Sumter   June 2011 - August 2011
Wachovia, A Wells Fargo Company  November 2008 - August 2010
Lockheed Martin  May 2006 - August 2006
Internal Revenue Service  January 1999 - July 2003

Skills
Benefits Administration, Human Resources, Employee Relations, Onboarding, PeopleSoft, Behavioral Interviewing, HRIS, Payroll, Unemployment Claims, Meeting Planning, New Hire Orientations, FMLA, Interviews, Personnel Management, Internet Recruiting, Screening Resumes, Employee Benefits, Labor Relations, HR Policies

Education
North Carolina Central University   2005 — 2008
MBA, Business Administration

Clark Atlanta University   1998 — 2001
Bachelor of Science, Social Work (BSW)

Richard Gambill Richard Gambill Spruce Pine, North Carolina Details
Richard Gambill's Sykes Enterprises, Inc. Experience November 1999 - November 2000
Job Senior HR Business Partner
Industry Machinery
Experience
Homes for Children/Children's Hope Alliance   January 2013 - April 2015
YMCA of Western North Carolina  March 2004 - January 2013
PSI Group, Inc. - A Pitney Bowes Company   September 2001 - March 2004
Adecco Technical  November 2000 - May 2001
Sykes Enterprises, Inc.   November 1999 - November 2000

Skills
Program Development, Leadership Development, Human Resources, Organizational..., Training, Conflict Resolution, Nonprofits, Volunteer Management, Community Outreach, Public Speaking, Staff Development, Leadership, Team Building, Recruiting, Employee Relations, Fundraising, Administration, Onboarding, Benefits Administration, Employee Benefits

Education
Appalachian State University   1994 — 1998
B.A., Psychology

Radford University

Michelle Suh Michelle Suh Wellborn, Florida Details
Michelle Suh's Sykes Enterprises, Inc. Experience September 2010 - November 2014
Job Substitute Teacher at Kelly Educational Staffing
Industry Government Administration
Experience
Kelly Educational Staffing  May 2015 - Present
Sykes Enterprises, Inc.   September 2010 - November 2014
Automated Health Systems  February 2014 - April 2014
Begum Internal Medicine   September 2013 - February 2014
Florida Department of Health  2014 - 2014
Florida Department of Revenue  March 2013 - September 2013
West Corporation  July 2012 - May 2013
Flowers Foods & Subsidiaries  August 2008 - September 2010
SkillStorm  November 2007 - July 2008
Citi  January 2005 - May 2007

Skills
web development, Customer Service..., Customer Service..., Technical Support, Technical Writing, Call Centers, Medical Assisting, Phlebotomy, Photoshop, Dreamweaver, Expression Web, Photography, Regulatory Compliance, Microsoft Word, Microsoft Excel, Microsoft Exchange, Microsoft SQL Server, iWeb, Keynote, Apple Numbers, iPhoto, Mac OS, Windows Phone, Windows Azure, Windows XP, Windows 7, HTML, CSS, Animal Care, Animal Training, Roller Derby, Surfing, Music Education, Music Theory, Orchestral Music, Acrylic Painting, Watercolor, CPR Certified, Customer Support, Customer Service

Education
Kaplan University   2012 — 2016
Bachelor of Science (B.S.), Information Technology, Junior

Remington College   2003 — 2004
Diploma, Medical/Clinical Assistant, 4.0

Brian Scott Luke, MBA Brian Scott Luke, MBA Buffalo/Niagara, New York Area Details
Brian Scott Luke, MBA's Sykes Enterprises, Inc. Experience December 2014 - June 2015
Job Always Seeking Opportunities
Industry Information Technology and Services
Experience
Ambit Energy  September 2015 - Present
Burger King Corporation  September 2015 - Present
Independent Taxi Driver   September 2012 - Present
First Niagara Bank  September 2015 - Present
Professional Studies Author   January 2012 - Present
WGRZ Channel 2   February 2012 - Present
Amway  September 1999 - Present
CIANY - Computer Information Advisors of New York   January 1992 - Present
Inergex  June 2015 - August 2015
Sykes Enterprises, Inc.   December 2014 - June 2015

Skills
Public Relations, Social Media, Blogging, SEO, New Media, Facebook, Social Media Marketing, Leadership, Advertising, Social Networking, Training, Networking, Strategy, Press Releases, Management, Online Marketing, Broadcast, Television, Marketing Strategy, SEM, Marketing Communications, Event Management, Event Planning, Time Management, E-commerce, Negotiation, Photoshop, Chart, Salesforce.com, Video, Web Analytics, Entrepreneurship, Sales, Digital Media, Adobe Audition, Radio, SocialAppsHQ, Simplify360, Brand Monitor, Viral Heat, Spredfast, Buddy Media, Beevolve, Omllion, Constant Contact, Google Analytics, Facebook Insights, ATS by Citrix, Email Marketing, Marketing

Education
Walden University   2013 — 2017
PhD.(DBA) - Information Systems Management program., Homeland Security

New York State   2015 — 2016
Certified Public Accountant, Finance and Accounting

American InterContinental University   2010 — 2012
Master in Business Administration, Accounting and Finance, 3.33

State University of New York College at Buffalo   1994 — 2002
B.S. Business and B.A, Communications Media Arts 2004, 3.34

Niagara County Community College   1992 — 1994
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations

North Tonawanda Sr. High   1989 — 1992
Local, Business

Victoria Mauro Victoria Mauro High Point, North Carolina Details
Victoria Mauro's Sykes Enterprises, Inc. Experience April 2015 - August 2015
Job Specialist at Sykes Enterprises, Inc. and Entrepreneur
Industry
Experience
Sykes Enterprises, Inc.   April 2015 - August 2015

Skills
Leadership, Account Management, District Management, Process Improvement, Sales, Sales Management, Direct Sales, Sales Process, Salesforce.com, Research

Education
High Point University   1995 — 2000
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General

Suzanne Stallings Suzanne Stallings Austin, Texas Area Details
Suzanne Stallings's Sykes Enterprises, Inc. Experience August 2015 - Present
Job Customer Service Advisor at Sykes Enterprises, Inc.
Industry Entertainment
Experience
Sykes Enterprises, Inc.   August 2015 - Present
Global Recruiters of Westlake Hills   February 2014 - January 2015
AlliedBarton Security Services  December 2011 - July 2012
Mike Stallings, Realtor, BH&G Real Estate, The Beach Company   March 2005 - December 2011
Charleston County Housing and Redevelopment Authority   January 2010 - April 2011
Buist, Byars & Taylor, LLC   2011 - 2011
US Census Bureau  April 2009 - August 2010
Palmetto Coastal Cuisine, Inc   January 1998 - January 2005
Citadel Development Foundation   March 1997 - November 1998
Wolff International, Inc   January 1994 - October 1996

Skills
SLED Certified, Certified SC Notary..., Notary Public, Microsoft Excel, PowerPoint, Marketing, Microsoft Office, Social Media, Fundraising, Leadership, Training, Management, Time Management, Outlook, Social Media Marketing, Sales, Access, Customer Service

Education
James Madison University   1987 — 1991
Bachelor of Science Degree, Sociology

Liberty High School   1983 — 1987
Liberty High School

Joseph Duren Joseph Duren Little Rock, Arkansas Area Details
Joseph Duren's Sykes Enterprises, Inc. Experience June 2011 - September 2012
Job Drafting and Design Student
Industry Architecture & Planning
Experience
Chili's  April 2015 - June 2015
Sykes Enterprises, Inc.   June 2011 - September 2012
US Army  June 2010 - May 2011

Skills
Customer Service, Autodesk Software, Autodesk Inventor, AutoCAD, Revit, Customer Satisfaction, Customer Relations, Animal Behavior, Animal Nutrition, Animal Care, Pest Control, Animal Work

Education
ITT Technical Institute-Little Rock   2014 — 2015
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician, 3.6 GPA

Robin Peloquin Robin Peloquin Eau Claire, Wisconsin Area Details
Robin Peloquin's Sykes Enterprises, Inc. Experience January 2013 - Present
Job Vice President of Learning Services, North America
Industry Outsourcing/Offshoring
Experience
Sykes Enterprises, Inc.   January 2013 - Present
Alpine Access  September 2011 - January 2013
Alpine Access, Inc  August 2007 - May 2012
Alpine Access, Inc  May 2005 - August 2011
Alpine Access, Inc  March 2000 - May 2005
Right Solutions Now   December 2001 - January 2003
Centura Health / Daou Systems   November 1998 - February 2000
Aon (formally Innovative Services of America)   June 1998 - November 1998
Innovative Services of America  January 1996 - May 1998
Innovative Services of America  September 1995 - January 1996

Skills
Virtual Call Center, Work At Home, Certified Project..., Instructor-led Training, Virtual Training, Quality Assurance, Service Launches, Contact Centers, Contact Center..., Call Center, Workforce Management, Call Centers, Management, Customer Satisfaction, Process Improvement, Training, Performance Management, Customer Experience, Outsourcing, Business Process..., Cross-functional Team..., Integration, Technical Support, BPO, Vendor Management, Coaching, Call Center Development, Troubleshooting, Service Delivery, CRM, Offshoring, Business Process, Disaster Recovery, Inbound Marketing, Contact Center..., Avaya, Human Resources, Forecasting, Team Building, Operations Management, Customer Retention, Software Documentation, Transition Management, Team Management, Help Desk Support, Telecommunications, Executive Management, IVR, Project Management, Avaya Technologies

Education
Villanova University   2006 — 2007

Metropolitan State University of Denver   1993 — 2000

Barnes Business College   1988 — 1989

Juliet Nilprabhassorn Juliet Nilprabhassorn Greater Denver Area Details
Juliet Nilprabhassorn's Sykes Enterprises, Inc. Experience June 1998 - September 1999
Job Independent IT Consultant & Technical Project Manager
Industry Information Technology and Services
Experience
Independent IT Consultant & Technical Project Manager   July 2011 - Present
Cricket Communications  March 2007 - July 2011
Comverse  September 2000 - March 2007
CSG Systems  September 2000 - March 2007
Bell Labs Lucent Technologies  September 2000 - March 2007
Quark, Inc.   September 1999 - September 2000
Sykes Enterprises, Inc.   June 1998 - September 1999
Delta Translation International   June 1996 - June 1998

Education
University of Denver   1993 — 1995
M.A

Goucher College   1989 — 1993
B.A

Johanka Macekova Johanka Macekova Vancouver, Canada Area Details
Johanka Macekova's Sykes Enterprises, Inc. Experience June 2008 - September 2008
Job Independent Contractor at British Columbia Centre for Excellence in HIV/AIDS
Industry Civic & Social Organization
Experience
SWICN   December 2010 - October 2014
D12 DVS   January 2011 - June 2014
SWICN   July 2009 - August 2010
YMCA  September 2008 - May 2009
Sykes Enterprises, Inc.   June 2008 - September 2008
TNS  January 2007 - September 2007
Most  April 2006 - October 2006
Ulita   November 2003 - April 2006
Central European House of Photography   November 2001 - February 2005
Odyseus   April 2002 - January 2005

Skills
Community Development, Third Sector, Project Management, Community Education, Youth Work, Workshop Facilitation, Community Outreach, Program Development, Digital Media, Volunteer Management, Report Writing, Event Management, Event Planning, PowerPoint, Market Research, Research, Microsoft Excel, Microsoft Office

Education
Comenius University   2003 — 2011
Master’s Degree, Social Work

Cork English College   2009 — 2009
Cambridge Advanced English examination’s preparation course (40 hrs), English, Certificate of Advanced English (Result = A; date of final examination: 14th Mar

Central European University   2007 — 2008
Master's Degree, Gender studies

Comenius University   2002 — 2007
Master's Degree, Social and Work Psychology

Henry Boardman Henry Boardman Charlotte, North Carolina Area Details
Henry Boardman's Sykes Enterprises, Inc. Experience 1989 - 1992
Job Senior Consultant at Perceptive Software
Industry Computer Software
Experience
Perceptive Software  March 2012 - Present
Nolij Corporation  February 2012 - July 2012
Nolij Corp   February 2012 - May 2012
Davidson College  1998 - 2006
UMI Publications  1993 - 1998
TrainingVisions   1992 - 1993
Network Computing Corp   1990 - 1993
SEI  1989 - 1992
Sykes Enterprises, Inc.   1989 - 1992

Skills
Public Speaking, HTML, Databases, Project Management, Business Analysis, ASP, Web Design, Perl, XML, SQL, JavaScript, Agile Methodologies, Software Development, Software Documentation, Enterprise Software, Management, Java, Integration, Microsoft SQL Server, Web Services, Program Management, SharePoint, Higher Education, SaaS, Visio

Education
East Carolina University   1983 — 1988
BA, English

Loyola University New Orleans   1986 — 1987
Communications

Ryan Graff Ryan Graff San Francisco Bay Area Details
Ryan Graff's Sykes Enterprises, Inc. Experience 1996 - 2004
Job Principle at Eidolon Fine Arts
Industry Design
Experience
Eidolon Fine Arts   2007 - Present
Butler, Shine, Stern & Partners   August 2006 - Present
LUZ, Inc.   April 2004 - September 2006
SDL International  1996 - 2004
Sykes Enterprises, Inc.   1996 - 2004

Skills
Creative Direction, Advertising, Integrated Marketing, Outdoor Advertising, Art Direction, Digital Media, Digital Marketing, Concept Development, Typography, Online Advertising, Illustration, Graphic Design, Adobe Creative Suite, Creative Strategy, Localization, Art, Publishing

Education
Art Institute of Colorado   1993 — 1996

Deja Hunt Deja Hunt Arkansas City, Kansas Details
Deja Hunt's Sykes Enterprises, Inc. Experience January 2005 - January 2007
Job Press Operator
Industry Design
Experience
Burlington Graphic Systems, Inc.   October 2010 - October 2012
Creative Graphics  January 2007 - October 2010
Sykes Enterprises, Inc.   January 2005 - January 2007

Skills
Customer Service, Account Management, Human Resources, Strategic Planning, Public Speaking, Marketing, Negotiation, Sales Management, Social Media, Performance Management, Process Improvement, Team Management, CRM, Event Planning, Marketing Strategy, New Business Development, Event Management, Social Media Marketing, Public Relations, Employee Relations, Management, Contract Negotiation, Outsourcing, Talent Management, Vendor Management, Advertising, Entrepreneurship, Recruiting, Employee Engagement, Training, Interviews, Leadership, Team Building, Sales, Team Leadership, Fundraising, Online Marketing, Lead Generation

Education
The University of Kansas   1997 — 2001
Bachelors science, Communication and Media Studies

Cowley College   1995 — 1996
Associates of Science, General Studies

Jim Holder Jim Holder Tampa/St. Petersburg, Florida Area Details
Jim Holder's Sykes Enterprises, Inc. Experience 2000 - Present
Job Exec. Vice President, General Counsel at Sykes Enterprises, Incorporated
Industry Outsourcing/Offshoring
Experience
SYKES Enterprises, Inc.   2000 - Present
Checkers Drive In Restaurants, Inc.   1994 - 2000

Education
University of Georgia School of Law   1980 — 1983
JD, Law

University of South Florida   1978 — 1980
BS, Accounting

Eastern Florida State College   1976 — 1978
AA, Business

Kimi Akinwale Kimi Akinwale Astoria, New York Details
Kimi Akinwale's Sykes Enterprises, Inc. Experience September 2014 - Present
Job Customer Support at Sykes Enterprises, Inc.
Industry Computer Software
Experience
Sykes Enterprises, Inc.   September 2014 - Present
Techalec   August 2010 - Present
Competitrack  December 2012 - July 2014
SWRandall Toyes & Giftes   September 2008 - September 2011
Canadian Fur Company   May 2008 - July 2010

Skills
Mobile Devices, Web Development, Social Media, Web Design, SEO, HTML, CSS, JavaScript, WordPress, PHP, PhpMyAdmin, Dreamweaver, Photoshop, Ilustrator, Adobe Fireworks, Adobe Acrobat, Eclipse, XML, AJAX, Debugging, Affiliate Marketing, Advertising, Linux, Apache, WAMP, Drupal

Education
University of California, Berkeley   1999 — 2003

Art Institute of Pittsburgh
Web Design, Web Page, Digital/Multimedia and Information Resources Design, 3.6

Antonio Dinkins Antonio Dinkins Bishopville, South Carolina Details
Antonio Dinkins's Sykes Enterprises, Inc. Experience September 2014 - April 2015
Job Owner at Dinkins Consulting Group
Industry Marketing and Advertising
Experience
Dinkins Consulting Group   April 2015 - Present
Sykes Enterprises, Inc.   September 2014 - April 2015

Skills
Microsoft Office, Customer Service, Web Design, Computer Repair, Network Installation, Wireless Networking, Strategic Planning, Marketing Strategy, Social Media, Marketing, Research, Business Strategy, Advertising, Sales, Management

Education
Central Carolina Technical College   2006 — 2008
Certificate, Cisco Internetworking, 3.75

Florence-Darlington Technical College   1999 — 2002
Associate of Arts and Sciences (AAS), Computer Technology, 3.5

Karen Mobley Karen Mobley Raleigh-Durham, North Carolina Area Details
Karen Mobley's Sykes Enterprises, Inc. Experience January 1995 - March 1998
Job Senior Technical Writer at SAS
Industry Computer Software
Experience
SAS  July 2009 - Present
IBM  March 1998 - July 2009
Society for Technical Communication  September 2002 - February 2003
Society for Technical Communication  1999 - 2002
Sykes Enterprises, Inc.   January 1995 - March 1998
IBM  July 1987 - January 1995

Skills
Software Documentation, Online Help, Technical Communication, DITA, User Interface Design, Strategy, Usability, Project Management, Information Design, User Interface, Web Applications, Eclipse, Technical Writing, Single Sourcing, Technical Documentation, FrameMaker, Instructional Design

Education
North Carolina State University   1997 — 2000
MS, Technical Communication

Clemson University   1983 — 1987
BS, Computer Science

Katherine Olliff Gooding Katherine Olliff Gooding Jacksonville, Florida Details
Katherine Olliff Gooding's Sykes Enterprises, Inc. Experience 2000 - 2001
Job MSN, ARNP, FNPC
Industry Hospital & Health Care
Experience
Baptist Health  November 2010 - Present
Newbold Advisors  2007 - 2009
Requisite Technology  2001 - 2002
Sykes Enterprises, Inc.   2000 - 2001
University of Colorado  1999 - 2001

Skills
ACLS, BLS, EHR, CCRN, Healthcare, Pediatrics, Clinical Research, Medicine, Surgery, EMR, Medication..., Hospitals, Management, Healthcare Management

Education
Jacksonville University   2013 — 2015
MSN, Family Nurse Practitioner, 4.0

University of Colorado Boulder   1994 — 2000
BA, MA, German Literature

Kymberly LaGrassa Kymberly LaGrassa Eugene, Oregon Area Details
Kymberly LaGrassa's Sykes Enterprises, Inc. Experience September 2014 - Present
Job Student at Lane Community College
Industry Food & Beverages
Experience
Sykes Enterprises, Inc.   September 2014 - Present

Skills
Access, Accounting, AutoCAD, C, Cooking, Customer Service, English, Event Management, Event Planning, Facebook, Financial Analysis, Food, Food, Food Safety, Food Service, HTML, Inventory Management, Java, Leadership, Management, Marketing, Marketing Communications, Market Research, Microsoft Office, Marketing Strategy, Microsoft Excel, Microsoft Word, Outlook, Photoshop, PowerPoint, Project Management, Public Relations, Public Speaking, Research, Restaurants, Retail, Sales, Social Media, Social Media Marketing, Social Networking, Spanish, Team Building, Team Leadership, Teamwork, Time Management, Windows

Education
Lane Community College   2007 — 2010
Culinary arts and food management, baking and pastry, Culinary Arts/Chef Training

Jennifer Peha, SPHR Jennifer Peha, SPHR Walla Walla, Washington Details
Jennifer Peha, SPHR's Sykes Enterprises, Inc. Experience September 1999 - April 2000
Job Former VP/HR Director, 15+ Years HR Experience
Industry Banking
Experience
Baker Boyer Bank  September 2012 - February 2014
Baker Boyer Bank  January 2008 - June 2012
Baker Boyer Bank  May 2006 - December 2008
Baker Boyer Bank  January 2003 - April 2006
Baker Boyer Bank  May 2000 - December 2002
Sykes Enterprises, Inc.   September 1999 - April 2000
Hilton Worldwide  August 1997 - April 1999
Hilton Worldwide  June 1996 - July 1997

Skills
Benefits Administration, Performance Management, HRIS, HR Policies, Employee Benefits, Employee Relations, FMLA, Conflict Resolution, Coaching, Employee Engagement, New Hire Orientations, Human Resources, Succession Planning, Workforce Planning, Deferred Compensation, Job Descriptions, Compensation & Benefit, Recruiting

Education
Washington State University   1993 — 1996
Bachelor's Degree, Hotel & Restaurant Administration

Columbia Basin College   1992 — 1993
General Studies

Achaia Butler Achaia Butler Greenville, South Carolina Area Details
Achaia Butler's Sykes Enterprises, Inc. Experience June 2015 - Present
Job Customer Service Oriented
Industry Retail
Experience
Sykes Enterprises, Inc.   June 2015 - Present
Advanced Inventory Solutions  September 2012 - December 2014
The Spinx Co.  June 2011 - January 2012
WIS International  December 2009 - July 2011
Goodwill Industries of Upstate/Midlands South Carolina  February 2009 - October 2009
MAU Workforce Solutions  February 2007 - November 2008

Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Customer Satisfaction, Typing, Auditing, Internal Audit, Supervision, Fax, Phone Etiquette, Multi-line Phone, Note Taking, Job Fairs, Filing, Food & Beverage, Food Safety, Databases

Education
Anderson University (SC)   1997 — 2003
Bachelor of Science (B.S.), Human Services and Resources

Timberland High   1993 — 1997
High School, N/A, 3.7GPA

Ashlee Mansour Ashlee Mansour United States Details
Ashlee Mansour's Sykes Enterprises, Inc. Experience August 2015 - Present
Job Shift Mgr Regional IT Support Center
Industry Outsourcing/Offshoring
Experience
Sykes Enterprises, Inc.   August 2015 - Present
Sykes Enterprises, Inc.   April 2010 - July 2014
Alpine Access  March 2009 - April 2010
The Home Depot  November 2004 - June 2006
Rs Information Systems  June 2001 - May 2004
GE  October 1999 - May 2001

Skills
Workforce Management, Technical Support, Customer Service, Contact Centers, Call Centers, BPO, Computer Hardware, Microsoft Office, Desktop Application..., Windows 7, Windows Server, Information Technology, Troubleshooting, Customer Experience, Help Desk Support, Training, Software Documentation, Customer Satisfaction, Vendor Management

Education
Kennesaw State University   2015 — 2017
Master of Science, Information Technology

Auburn University   2005 — 2007
Bachelor's degree, History

Auburn University   1995 — 1997
History

Jacksonville State University   1994 — 1995
History

omyra jencura omyra jencura Greater Philadelphia Area Details
omyra jencura's Sykes Enterprises, Inc. Experience August 2011 - Present
Job Member Relations
Industry Public Relations and Communications
Experience
Sykes Enterprises, Inc.   August 2011 - Present

Skills
Customer Service

Education
Daytona College   2004 — 2005
Banking, Corporate, Finance, and Securities Law

Jessica Hinkle Jessica Hinkle Chicago, Illinois Details
Jessica Hinkle's Sykes Enterprises, Inc. Experience September 2015 - Present
Job Team Manager at Sykes Enterprises, Inc.
Industry Insurance
Experience
Sykes Enterprises, Inc.   September 2015 - Present
Proud Mary Fashion DBA Proud Mary Vintage   August 2012 - Present
USI Insurance Services  November 2013 - July 2015
Worthy Insurance Group  October 2012 - October 2013
Tyre Agency   April 2011 - October 2012
Allstate CIC   November 2007 - October 2010
U.S. Bank   October 2006 - November 2007
2006AGLA   July 2005 - September 2006

Skills
Customer Service, Leadership, Sales, Cross Selling, Umbrella Insurance, Workers Compensation, Problem Solving, Coaching, Critical Thinking, Social Media Marketing, Styling, Photoshoots, Digital Photography, E-commerce, Purchasing, Fashion Design, Blogging, Marketing

Education
Tallahassee Community College and Joliet Junior College   2004 — 2005
English

Palm Bay High School   2002 — 2003

Coatesville High School   1999 — 2002

Joliet Junior College
English

rasha buzan rasha buzan Sarasota, Florida Area Details
rasha buzan's Sykes Enterprises, Inc. Experience September 2015 - Present
Job
Industry Public Relations and Communications
Experience
Sykes Enterprises, Inc.   September 2015 - Present
Higher One  December 2014 - Present
Tjmaxx  November 2014 - Present
Hollywood adventure   December 2007 - March 2009
Habiba real estate   April 2007 - November 2007

Skills
English, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Research, Teaching, Photoshop, Public Speaking, French, Arabic, Real Estate, Marketing Communications, Marketing Strategy, Public Relations, Translation, Marketing, Team Management, Business Development, Negotiation, Advertising, Management, Sales, Team Leadership, Business Planning, New Business Development, Retail, Leadership, Teamwork, Strategic Planning, Social Media, Project Planning, Project Management

Education
Russell county adult education   2013 — 2013
GED, GED

Ain Shams University   1995 — 1999
Bachelor of Commerce (BCom), Accounting

Lycée de la liberte   1993 — 1995
high school diploma, Maths

Letreca Teague Letreca Teague Douglasville, Georgia Details
Letreca Teague's Sykes Enterprises, Inc. Experience December 2013 - Present
Job Warehouse Operations
Industry Warehousing
Experience
North Georgia Staffing   June 2015 - Present
Sykes Enterprises, Inc.   December 2013 - Present
M. Smith Group   2011 - Present
Ryla Staffing   September 2010 - October 2012
APL LOGISTICS  July 2004 - August 2010
Fresh Advantage   February 2002 - May 2004
Michigan National Bank  September 2001 - January 2002
Credit Acceptance  June 1995 - September 2001

Skills
Customer Service, Supervisory Skills, Data Entry, Front-end Operations, Team Building, Time Management, Numeric data entry..., Customer Satisfaction..., Shipping, Management, Customer Satisfaction, Credit, Leadership, Microsoft Word, Training, Microsoft Office, Loans, Mortgage Lending, PowerPoint, Sales, Software Documentation, Strategic Planning

Education
Ashford University   2012 — 2014
Master's degree, Finance, General

Ashford University   2009 — 2012
Bachelor of Arts (B.A.), Organizational Management, Degree

Capstone Mortgage Institute
Loan Processor, Banking, Certification

Janel Gatten Janel Gatten Evansville, Indiana Area Details
Janel Gatten's Sykes Enterprises, Inc. Experience May 2008 - May 2011
Job Training Manager and Instructional Designer
Industry Design
Experience
Sykes  May 2011 - November 2012
SYKES Enterprises, Inc.   May 2008 - May 2011
Sykes  August 2005 - May 2008

Skills
Training, Training Delivery, Employee Training, Customer Experience, Call Centers, Instructional Design, E-Learning, Marketing, Coaching, Performance Management, Management, Customer Service

Education
Austin Peay State University   1997 — 2001
Bachelor's Degree, Corporate Communication/Technical Writing, Bachelor of Arts

Amy Schalesky Amy Schalesky Johnstown, Pennsylvania Area Details
Amy Schalesky's Sykes Enterprises, Inc. Experience August 1998 - October 2000
Job Medical Transcriptionist at Hils Transcription Svc
Industry Information Services
Experience
Hils Transcription Svc   August 2008 - Present
Hils Transcription Svc   August 2008 - Present
Metigoshe Computers   September 2005 - August 2009
Ghost Computer Productions   October 2001 - September 2005
Sykes Enterprises, Inc.   August 1998 - October 2000

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Computer Hardware, Computer Proficiency, Computer Repair, Customer Service, Customer Satisfaction, Customer Retention

Education
Turtle Mountain Community College   2010 — 2013

Bottineau High School   1992 — 1996
General

Annida Clark Annida Clark Athens, Georgia Area Details
Annida Clark's Sykes Enterprises, Inc. Experience May 2015 - Present
Job CCP Navigator at Sykes
Industry Retail
Experience
Sykes Enterprises, Inc.   May 2015 - Present
Sykes  July 2014 - Present
Alpine Access/Sykes   October 2011 - July 2014
Orchard Brands  January 2011 - April 2011
Orchard Brands  February 2008 - March 2011
Orchard Brands  2008 - 2011
Orchard Brands  March 2009 - March 2010
Haband LLC   February 2008 - March 2009
Haband LLC   February 2008 - February 2008
Securicor Omega Express   January 2001 - August 2001

Skills
Customer Service, Retail, Call Centers, Training, Quality Assurance, Interviews, Recruiting, Time Management, Coaching, Management, Public Speaking, Photoshop, Graphic Design, Microsoft Excel, Cross-functional Team..., Hiring, Social Media, Team Leadership, Project Management, Payroll, Leadership Development, Research, Software Documentation, Leadership, Process Improvement, Team Building, Account Management, Editing, Marketing Strategy, Team Management, HTML, Customer Satisfaction, Strategic Planning, Human Resources, Conflict Resolution, Data Analysis, Microsoft Office, Performance Management, Nonprofits, Operations Management, Negotiation, Policy, Event Planning, Outlook, Employee Relations, Employee Benefits, Change Management, PowerPoint, Troubleshooting, Customer Experience

Education
Goldsmiths College, U. of London   1994 — 1998
BA Music, Music

ACS Athens   1980 — 1994
High School Diploma

ACS Athens Greece

ACS Athens Greece

Krista Sikes Krista Sikes Tampa/St. Petersburg, Florida Area Details
Krista Sikes's Sykes Enterprises, Inc. Experience October 1995 - July 2003
Job Manager, Team Member Relations at BayCare Health System
Industry Hospital & Health Care
Experience
BayCare Health System  October 2003 - Present
BayCare Health System  October 2003 - Present
Kforce Inc  August 2003 - October 2003
Sykes Enterprises, Inc.   October 1995 - July 2003
The Spring of Tampa Bay, Inc.   August 1993 - August 1995

Skills
Hospitals, Team Building, Healthcare, Process Improvement, Management, Healthcare Management, Employee Relations, Clinical Research, Healthcare Information..., Microsoft Office, Customer Service, Microsoft Excel

Education
University of South Florida   1994 — 1995
HR Management Certification

Augustana College, Rock Island, Illinois   1987 — 1991
Bachelor’s Degree, Sociology and History

Luevinia Hicks Luevinia Hicks Greater Atlanta Area Details
Luevinia Hicks's Sykes Enterprises, Inc. Experience October 2014 - Present
Job Customer Service Agent
Industry Consumer Services
Experience
Sykes Enterprises, Inc.   October 2014 - Present

Education
Colorado Technical University   2015 — 2017
Studying, Business Administration and Management, General

Sara Cruzan Sara Cruzan Greater Atlanta Area Details
Sara Cruzan's Sykes Enterprises, Inc. Experience October 2015 - Present
Job Web Designer & Social Media Strategist
Industry Marketing and Advertising
Experience
Sykes Enterprises, Inc.   October 2015 - Present
Sykes Enterprises, Inc.   April 2015 - Present
Sykes Enterprises, Inc.   March 2015 - April 2015
Sykes Enterprises, Inc.   October 2014 - March 2015
BKA Content  July 2014 - October 2014
Lionbridge  June 2014 - October 2014
Joel A. Katz Music and Entertainment Business Program  August 2011 - May 2014
Kstarr Management   October 2013 - December 2013
Atlanta Models & Talent  September 2013 - December 2013
UP tv  May 2013 - August 2013

Skills
Marketing, Music, Entertainment, Photography, Facebook, Creative Writing, Singing, Songwriting, Social Media, Composition, Microsoft Word, Blogging, Photoshop, Graphic Design, Microsoft Excel, Social Networking, Music Theory, Visual Arts, Music Education, Orchestral Music, Management, Article Writing, PowerPoint development, WordPress, Magazine Articles

Education
Kennesaw State University   2009 — 2014
Bachelor of Science (B.S.), Communication and Media Studies

Bobby Lamar Bobby Lamar Florence, South Carolina Details
Bobby Lamar's Sykes Enterprises, Inc. Experience April 2015 - Present
Job customer service
Industry Nonprofit Organization Management
Experience
Sykes Enterprises, Inc.   April 2015 - Present
Victorian Homes   May 2012 - Present
Sherman Center Food Bank   September 2007 - Present

Skills
Research, Event Planning, Social Media, Outlook, Photoshop, Teamwork, Access, Training

Education
Limestone College   2010 — 2014
Business Administration and Management, General

Michael Parman Michael Parman College Place, Washington Details
Michael Parman's Sykes Enterprises, Inc. Experience 2011 - 2012
Job Consumer Services Professional
Industry Consumer Services
Experience
Sykes Enterprises, Inc.   2011 - 2012
Warehouse Demo Services  May 2009 - July 2011
Pier 1 Imports  September 2007 - March 2008
Walla Walla Valley Academy   July 2000 - June 2004

Education
Clover Park Technical College   2008 — 2008
None, Computer Information Technology, 3.66

Stuart Toepke Stuart Toepke Minneapolis, Minnesota Details
Stuart Toepke's Sykes Enterprises, Inc. Experience January 2001 - December 2001
Job Web Developer
Industry Information Technology and Services
Experience
Unisys  March 2010 - November 2010
Unisys  January 2005 - March 2010
Sykes Enterprises, Inc.   January 2001 - December 2001

Education
Rochester Institute of Technology   2015 — 2017
Associate’s Degree, Applied Computer Technology

Bismarck State College   2011 — 2012
Studied Computer Support Specialist

Christina Hubbell Christina Hubbell Abbeville, South Carolina Details
Christina Hubbell's Sykes Enterprises, Inc. Experience August 2014 - Present
Job at
Industry Accounting
Experience
Sykes Enterprises, Inc.   August 2014 - Present
Liberty Tax Service  January 2008 - Present

Skills
Microsoft Office, Customer Service, Income Tax

Education
Ashford University
Enrolled, Business Administration

Elvia Mulholland Elvia Mulholland Las Vegas, Nevada Details
Elvia Mulholland's Sykes Enterprises, Inc. Experience August 2015 - Present
Job Student at College of Southern Nevada
Industry Retail
Experience
Sykes Enterprises, Inc.   August 2015 - Present
Fry's Electronics  August 2014 - August 2015
Circle K  June 2012 - September 2012
Kmart Corporation  November 2010 - June 2012
Caesars Entertainment Corporation  May 2008 - July 2009
Prestige Development Partners   August 2007 - November 2007
Integrated Alarms Services Group   June 2006 - January 2007

Skills
Microsoft Word, Customer Service, Teamwork, Research, Retail, Windows, Outlook, Data Entry, Cashiering, English, Spanish, Retail Sales, Sales, Call Centers, Inventory Control, Customer Satisfaction, Inventory Management, Time Management, PowerPoint, Telephone Skills, Facebook, Leadership

Education
College of Southern Nevada   2012 — 2015
English Language and Literature, General

Monica Baker Monica Baker Pratt, Kansas Details
Monica Baker's Sykes Enterprises, Inc. Experience September 1998 - April 2000
Job Accountant , Baker Professional Accounting Services
Industry Accounting
Experience
Baker Professional Accounting Services   October 2014 - Present
Kahmeyer Accounting Services   July 2004 - October 2014
Altatec Biotechnologies N.A.   April 2000 - November 2002
Sykes Enterprises, Inc.   September 1998 - April 2000
Xerox - The Document Group  August 1999 - January 2000
Damark International Incorporated   January 1997 - September 1998

Skills
Tax, Accounts Payable, Auditing, General Ledger, Financial Accounting, Financial Reporting, Accounts Receivable, QuickBooks, Journal Entries, Income Tax, Fixed Assets, Tax Preparation, Financial Statements, Financial Analysis, Bookkeeping, Tax Returns, Internal Audit, Cash Flow, Payroll, Bank Reconciliation, Cost Accounting, Tax Accounting, Sales Tax, Invoicing, Budgets, Payroll Taxes, Account Reconciliation

Education
School   1998 — 2000

Cloud County Community College   1997 — 1999

Itali Braziel Itali Braziel Atlanta, Georgia Details
Itali Braziel's Sykes Enterprises, Inc. Experience Store AssociateShellis ManagementMay 2013 - Present
Job Store Associate at Shellis Management
Industry Retail
Experience
Sykes Enterprises, Inc.   Store AssociateShellis ManagementMay 2013 - Present
Sykes Enterprises, Inc.   September 2014 - May 2015
Northside United Methodist Church  November 2008 - June 2009
McDonald´s  March 2008 - October 2008

Skills
Customer Service, Cash Handling Experience, Administrative..., Cashiering, Data Entry, Telephone Skills, Time Management, Microsoft Word, Inventory Management, Cash Register, Teamwork, Microsoft Office, PowerPoint

Education
Georgia Perimeter College   2011 — 2015
Criminal Justice and Corrections

Antonio Dinkins Antonio Dinkins Sumter, South Carolina Area Details
Antonio Dinkins's Sykes Enterprises, Inc. Experience September 2014 - April 2015
Job IT/Business Consultant
Industry Information Technology and Services
Experience
Self-employed  January 2003 - Present
Sykes Enterprises, Inc.   September 2014 - April 2015

Education
Florence-Darlington Technical College   1999 — 2002
Associate's degree, Computer Technology/Computer Systems Technology

danielle gamble danielle gamble Florence, South Carolina Area Details
danielle gamble's Sykes Enterprises, Inc. Experience April 2011 - Present
Job Floor supervisor at Sykes Enterprises, Inc.
Industry Consumer Services
Experience
sykes enterprises  April 2011 - Present
Sykes Enterprises, Inc.   April 2011 - Present
Charleston Southern University  August 2010 - May 2011

Skills
Customer Service, Customer Satisfaction, Call Centers, Teamwork, Time Management, Strategic Planning, Social Media, Leadership, Team Leadership, Training, Customer Experience, Data Entry, Microsoft Office

Education
Charleston Southern University   2008 — 2011
Accounting and Business/Management

lake city high school   1999 — 2003
Diploma

Shakira Jones Shakira Jones Florence, South Carolina Area Details
Shakira Jones's Sykes Enterprises, Inc. Experience June 2014 - August 2014
Job Curently looking for employment. I have experince in retail and customer service.
Industry Retail
Experience
Walmart  November 2014 - February 2015
Sykes Enterprises, Inc.   June 2014 - August 2014

Skills
Customer Service, Accounting, Cashiers, Advanced Microsoft

Education
Florence-Darlington Technical College   2013 — 2017
Associate’s Degree, Associate of Science

Lake City High School   2009 — 2013
High School

Gabrielle Sonnier Gabrielle Sonnier Lafayette, Louisiana Area Details
Gabrielle Sonnier's Sykes Enterprises, Inc. Experience September 2014 - December 2014
Job Customer service associate
Industry Retail
Experience
Lowe's Companies, Inc.   April 2015 - Present
Sykes Enterprises, Inc.   September 2014 - December 2014
Lowe's Companies, Inc.   April 2013 - May 2014

Skills
Customer Service, Hospitality, Computer Proficiency, Teamwork, Call Centers, Hardware, Paint, High degree of..., Maintainability, Analytical Skills, Possess strong..., Build Strong..., Communication, High Level Of Accuracy, High level of..., Handle Multiple..., Microsoft Office, Microsoft Word, Public Speaking, Healthcare

Education
McNeese State University   2012 — 2014
Bachelor’s Degree, Nursing / Business Administration

Eunice High School   2008 — 2012
High School Diploma

Darius Powell Darius Powell Tallahassee, Florida Details
Darius Powell's Sykes Enterprises, Inc. Experience June 2014 - September 2014
Job Student at Florida Agricultural and Mechanical University
Industry
Experience
APAC Customer Services  October 2014 - January 2015
Circle K  December 2013 - January 2015
Sykes Enterprises, Inc.   June 2014 - September 2014
Walmart  June 2012 - November 2013
American Directions Group  July 2011 - June 2012

Education
Florida Agricultural and Mechanical University   2014 — 2016
Bachelor’s Degree, Business Administration and Management, General, Junior

Hillsborough Community College   2012 — 2014
Associate’s Degree, Business Administration and Management, General, Alumnus

Margie Reis Margie Reis Adel, Georgia Details
Margie Reis's Sykes Enterprises, Inc. Experience August 2009 - Present
Job Talent Acquisitions at Sykes Enterprises
Industry Staffing and Recruiting
Experience
Sykes Enterprises, Inc.   August 2009 - Present

Skills
Recruiting, Customer Service, Talent Acquisition, Training, Human Resources, Management, Applicant Tracking..., Onboarding, Hiring, Technical Recruiting, Talent Management

Education
Abraham Baldwin Agricultural College
Interventions for Struggling Readers

Denisha Davis Denisha Davis Sumter, South Carolina Details
Denisha Davis's Sykes Enterprises, Inc. Experience January 2015 - May 2015
Job Student at Virginia CollegeColumbia
Industry
Experience
Sykes Enterprises, Inc.   January 2015 - May 2015
Walgreens  September 2012 - March 2015
Sumter School District  December 2007 - June 2012
Project Excellence Inc   May 2011 - August 2011
Wilder Elementary School   January 2010 - April 2010

Education
Virginia College-Columbia   2015 — 2017

Sumter High School
Diploma

Midlands Technical College
Early Care and Education

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