Experience
Musician's Friend  September 2014 - Present
Walmart  February 2013 - September 2013
Synergy Solutions   2011 - 2011

Skills
Customer Service, Telecommunications, Typing, Proficient Typing Skills, Data Entry, 3G, LTE, IP, Telephony, Call Centers, Cashiering, Cash Register, Organization, Cleaning, Efficiency, Productivity, Teamwork, Goal Oriented

Education
Salt Lake Community College   2013 — 2015

Experience
Ernst & Young  August 2004 - Present
PricewaterhouseCoopers  April 2000 - August 2004
Woodworth International Group   March 1998 - April 2000
Modis  1995 - 1998
Synergy Solutions   1993 - 1997
EDS  1993 - 1994
Magni Systems   1989 - 1992
Motorola  April 1982 - June 1989

Skills
Business Valuation, Talent Acquisition, Marketing, Diversity Champion, Diversity & Inclusion, Behavioral Interviewing, Interviewing Skills, Competency Based..., Recruiting, Technical Recruiting, Corporate Recruiting, Financial Recruiting, Global Recruiting, Product Marketing, Product Management, Direct Sales, Consulting

Education
Saint John Fisher College   1977 — 1981
Bachelor of Science (BS)

Canandaigua Academy

Experience
Encore Solutions   September 2014 - Present
Synergy Solutions   March 2012 - Present

Skills
Oil, Contract Negotiation, Project Management, Petroleum, Operations Management, Offshore Drilling, Negotiation, Management, Inspection, Engineering, Customer Service, Project Planning, Strategic Planning, Energy

Education
Universal Technical Institute of Texas Inc   1996 — 1997
Diesel Engine Technolgy, Diesel Engine Technology

Experience
Havas Sports & Entertainment  June 2015 - Present
Alma  April 2015 - June 2015
Synergy Solutions   August 2013 - October 2014
Centro de Diseño Digital   August 2013 - February 2014
Oftalmológico Santa Lucía   January 2007 - January 2012

Skills
Art Direction, Advertising, Illustrator, Creative Direction, Adobe Creative Suite, Photoshop, Online Advertising, Creative Strategy, Web Design, Social Media, Team Leadership, Strategic Planning, Marketing Strategy, Photography, Digital Photography, English, Dreamweaver

Education
Miami Ad School   2014 — 2016
Art Director, Publicidad

CDD   2009 — 2013
Bachelor of Arts (B.A.), Diseño y comunicación visual, general

Universidad Católica Andrés Bello   2003 — 2007

Experience
Thesis Couture   September 2013 - Present
Oculus VR  July 2014 - December 2014
Oculus VR  July 2013 - July 2014
Space Exploration Technologies  January 2008 - June 2013
Synergy Solutions   May 2003 - January 2008
InfoQuest Networks  June 2002 - May 2003

Skills
Benefits Administration, Applicant Tracking..., Technical Recruiting, Talent Acquisition, Recruiting, Sourcing, Hiring, Strategic Partnerships, Human Resources, Temporary Placement, Interviews, Strategy, Management, Team Building, Program Management, Strategic Planning, Leadership, Talent Management, Entrepreneurship, Consulting, Internet Recruiting, Start-ups, Training, Screening Resumes, Executive Search, Employer Branding, Employee Benefits, Benefits Negotiation, Personnel Management, College Recruiting, Contract Recruitment, Performance Management, Job Descriptions, Deferred Compensation, Staffing Services, Onboarding, Negotiation, Screening, Employee Engagement, Employee Relations, HR Consulting, Organizational Design, HRIS, Taleo, Workforce Planning, Cold Calling, Vendor Management, Business Development, CRM, HR Policies

Education
University of California, Los Angeles   1999 — 2002
BA, Psychology

The Founder Institute   2013 — 2013
Entrepreneurship

Experience
Website Foundation   2011 - 2012
Franks-a-lot   2009 - 2010
Schaeffers Cleaning Services Plus   2008 - 2009
Cable ONE Business  2007 - 2008
Sears, Roebuck and Co.   2005 - 2006
Synergy Solutions   2003 - 2004

Skills
Microsoft Office, Healthcare, Sales, Training, Management, Customer Service, Leadership

Education
Independence University   2014 — 2016
Bachelor's degree, Health Information Management

CollegeAmerica-Phoenix   2012 — 2013
Associate's degree, Medical Specialties

Phoenix College   2004 — 2004
CIS 133DA- The Internet: WWW, A- 4.0GPA

Phoenix College   2004 — 2004
CPD 150-Strategies for College Success, A- 4.0GPA

Phoenix College   2004 — 2004
RDG 091-College Reading Skills I, B-3.66GPA

Experience
SCANA  September 2000 - Present
Synergy Solutions   September 1996 - December 1999
Palmetto Point Church   June 1993 - July 1996

Skills
Enterprise Messaging, Lync Server 2010, Unified Communications, Microsoft Exchange, Exchange 2010/2007/2003, Blackberry Enterprise..., VMware, RightFax, Enterprise Architecture, VMware Server, Microsoft Servers, Windows Server, Active Directory, Citrix, SharePoint, DHCP, Windows 7, System Deployment, VMware Workstation, Cisco Technologies, DNS management, High Availability, System Administration, TCP/IP, Virtualization, DNS, IIS, Powershell, Lync, Management, Customer Service, Leadership

Education
Southwestern Baptist Theological Seminary   1990 — 1993
MDIV, Theological and Ministerial Studies

University of South Carolina-Columbia   1984 — 1989
BS, Business

Experience
Kangaroo Express, an operating trade name of The Pantry, Inc.   January 2013 - Present
subway  June 2011 - January 2013
Perceptive market research  February 2010 - January 2013
synergy solutions   August 2008 - April 2009

Skills
Microsoft Word, Food Safety, Food, Cashiering, Food Service, Time Management, Customer Service, Cash Register, PowerPoint, Microsoft Office, Data Entry, Cash Handling Experience, Teamwork, Microsoft Excel, Restaurant Management, Phone Etiquette, Restaurants

Education
University of Florida   2009 — 2011
Bachelor of Science (B.S.), biology

Univesity of west florida   2007 — 2009

Experience
Health Federation of Philadelphia  July 2013 - Present
Philadelphia Health Corps   August 2012 - July 2013
Synergy Solutions   November 2010 - January 2011
Lourdes Riverside Medical   September 2010 - December 2010
Riverside Manor   December 2009 - August 2010

Skills
Customer Service, Direct Patient Care, Spanish, Leadership, Typing, Public Speaking, Health Program Planning, Administrative Functions, Cpr Certified, Health Insurance, Medicare, Medicaid, Public Health, Microsoft Office, Outlook, Compass, Employee Training, Resume Writing

Education
Wilmington University   2015 — 2016
Master's Degree, Health/Health Care Administration/Management

Philadelphia University   2013 — 2014
Bachelor of Science, Health Sciences

Community College of Philadelphia   2011 — 2012
Associate of Arts (AA), Culture, Science, & Technology

Ridley Lowell Business and Technical Institute   2009 — 2010
Medical Assisting Diploma, Clinical Medical Assisting

Experience
GSA  August 2011 - Present
Unisys Corporation  October 2001 - November 2009
Computer Technology Associates, Inc  December 1999 - October 2001
Synergy Solutions   August 1998 - December 1999
Mahavir Engg. Works   August 1996 - December 1996
Kirloskar Electric Company   October 1995 - March 1996

Skills
XML, Microsoft SQL Server, SDLC, Oracle, Web Services, Software Development, Databases, Java, JavaScript, jQuery, Database Design, Testing, C++, Business Analysis, Cloud Computing, HTML 5, Programming, Enterprise Architecture, Requirements Analysis, Project Management, Software Project...

Education
Keller Graduate School of Management   2000 — 2009
Masters Degree, Project Management

Keller Graduate School of Management   2003 — 2006
Graduate Certificate, Business Management

Karnatak University   1992 — 1996
Bachelors of engg., Computer science

Karnataka   1992 — 1996
S.D.M. College, Engineering And Technology

Long View Community College

Long View Community College 2005

Experience
IT Renaissance   June 2009 - Present
Atre Solutions   June 2010 - June 2011
NYU Langone Medical Center  2009 - 2010
Lowe Enterprises  August 2004 - June 2009
Synergy Solutions   July 1993 - July 2004
Gartner Consulting  September 2002 - April 2004
Cayenta  August 1999 - May 2002
Technology Solutions Company  May 1997 - December 1998
Taco Bell  May 1994 - April 1995
Nolan, Norton & Co.   July 1992 - June 1993

Skills
Retail, Financial Services, Healthcare, Manufacturing, Real Estate, Transportation, Hospitality, Food Service, Petrochemical, IT Strategy, Management Consulting, Business Intelligence, Program Management, Enterprise Architecture, Strategic Planning, Change Management, Strategy, Data Warehousing, ERP, CRM, Software Development, Business Analysis, Project Planning, Enterprise Software, Management, Cloud Computing, Consulting, Leadership, Project Management, IT Management

Education
American University   1973 — 1974
MS, Technology Management

The Catholic University of America   1966 — 1970
BA, Economics

Sacred Heart

Experience
private  March 2012 - Present
Sutherland Global Services  September 2011 - November 2011
Kelly Services  April 2011 - April 2011
Synergy Solutions   December 2010 - April 2011
Macy’s Department Store  November 2010 - December 2010
CVS Pharmacy  May 2006 - August 2008
Co-operative Feed Dealers, Inc.   November 2004 - May 2006

Skills
Healthcare, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Hospitals, PowerPoint, Medical Terminology, Social Work, Humanitarian, Volunteering, Child Advocacy

Education
State University of New York College at Brockport   2006 — 2010
Bachelor of Science (B.S.), Social Work

Broome Community College   2005 — 2006
N/A, Liberal Arts and Sciences/Liberal Studies

Chenango Valley Jr. Sr. High School   2001 — 2005
Regents Diploma, Fine/Studio Arts, General

Experience
Pargon Honda Motors Inc.   October 2010 - June 2012
Synergy Solutions   May 2010 - July 2010
Broom County District Attorney's Office   September 2009 - January 2010
Environment New York  June 2009 - August 2009
City Hall Vestal City of Binghamton, Mayor's Office   January 2009 - May 2009

Education
Binghamton University   2007 — 2010
BACHELOR OF ARTS, POLITICAL SCIENCE, ECONOMICS, LATIN AMERICAN & CARIBBEAN STUDIES

Pace University

SUNY Binghamton University
Bachelor of Arts, Political Science and Latin American Caribbean Studies

Experience
U.S. Bank   January 2015 - July 2015
EXPRESS  March 2012 - December 2014
Phoenix Sky Harbor International Airport  January 2009 - August 2010
Synergy Solutions   May 2008 - August 2009

Skills
Sales, Retail, Recruiting, Customer Service, Sales Growth, Public Safety, Management, Time Management, Merchandising, Training, Product Marketing, Leadership, Microsoft Office, Microsoft Word, Telephone Skills, PowerPoint

Education
University of Arizona   2010 — 2014
Sociology, Latino/a Literature Analysis

Experience
Link Park Associates, LLC   June 2015 - Present
Modern Marketing Concepts Inc.  January 2015 - Present
The Discovery Center of the Southern Tier   June 2012 - January 2015
Binghamton University  April 2012 - June 2012
Hope for Haiti  September 2011 - November 2011
Synergy Solutions   June 2011 - September 2011
Synergy Solutions   November 2010 - September 2011
Rocky Branch Academy   January 2010 - August 2010
Cornell University  May 2008 - September 2009
Ithaca College School of Humanities and Sciences   January 2008 - May 2008

Skills
Teaching, Training & Development, Research, Proposal Writing, Grant Writing, Report Writing, Feature Writing, Copy Editing, New Business Development, Resume Writing, Oral Communications, Written Presentations, Sales Presentations, Web Content Production, Public Speaking, Public Relations, Desktop Publishing, Online Publishing, Fact-checking, Lead Generation, Team Building, Data Analysis, Journalism, Nonprofits, Publishing, Marketing, Feature Articles, Creative Writing, Community Outreach, Leadership, Publications, Editing, Newsletters, Adobe Creative Suite, Museums, Grants, Photography, Web Content, Training, Proofreading, Volunteer Management, Fundraising, Social Networking, Event Planning, Press Releases, Program Development, Facebook, Curriculum Design, Social Media, Media Relations

Education
Ithaca College   2004 — 2008
B.A., Writing (Feature concentration), Anthropology (Biological concentration)

Ithaca College   2004 — 2008
BA Writing, BA Anthropology, communications

Experience
Georgia-Pacific LLC  May 2014 - July 2015
American Campus Communities  June 2012 - May 2013
Synergy Solutions   July 2011 - August 2011
B.P.   June 2010 - July 2010

Skills
Public Speaking, Event Planning, Fundraising, Microsoft Office, Social Media, PowerPoint, Microsoft Word, SAP, Microsoft Excel, Sales, Research

Education
Troy University   2015 — 2016
Master's degree, Human Resources Management and Services

Clark Atlanta University   2010 — 2014
Bachelor of Arts Degree, Logistics, Materials, and Supply Chain Management, 3.14/4.0

Experience
Valutek  May 2014 - Present
Synergy Solutions   April 2013 - May 2014
B2B Lead Machine  2013 - 2014

Skills
Direct Sales, Sales Management, Sales Leadership..., Project Management, Account Management, New Business Development, Manufacturing, Clean Rooms, Advanced Materials, Life Sciences, R&D, Medical Devices, Biotechnology, Nanotechnology, Optics, Product Development, Start-ups, Strategic Planning, Strategy, Management, Lead Generation, Leadership, Sales, B2B

Education
Iowa State University   1994 — 1999
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services

Experience
American Water  October 2012 - Present
Synergy Solutions   June 2008 - October 2012
Eye Dye   October 2006 - June 2008
Chroma Copy  May 1995 - September 2006

Skills
Customer Relations, Team Building, Negotiation, Problem Solving, Customer Service, Call Center, Customer Satisfaction, Hiring, Manufacturing, Telemarketing, Business Management, Coaching, Administration, Microsoft Office, Inventory Management, Team Leadership, Sales Management, Team Management, Customer Experience, Scheduling, Mentoring, Quality Assurance, Planning, Supervisory Skills, Performance Management, New Business Development, B2B, Sales Support, Purchasing, Cold Calling, Excel, Employee Relations, Vendor Management, Budgeting, Call Centers, Time Management, Management, CRM, Sales, Program Management, Training, Leadership, Recruiting

Education
St. Anne Business School   1982 — 1985
Business, Business/Managerial Economics

Community College of Philadelphia
Associate, Accounting

Experience
Talecris Plasma Resources  April 2014 - Present
Burger King Corporation  March 2012 - October 2012
Sonic Drive-In  June 2010 - September 2011
Synergy Solutions   July 2008 - August 2009
Synergy Solutions   July 2008 - August 2009

Skills
good computer skills, Customer Service, Great Personality, Great Organizer, Quality Assurance

Education
Pensacola School of Massage Therapy & Health Careers   2011 — 2012
completion of medical assistant, Medical/Clinical Assistant

Woodham High School   2002 — 2006
Diploma, Medical/Clinical Assistant

Experience
Edward Jones  March 2014 - Present
USIS  October 2012 - March 2014
Synergy Solutions   June 2011 - October 2012
USIS  August 2010 - October 2012
KeyPoint Government Solutions  November 2011 - September 2012
OMNIPLEX World Services Corporation  May 2011 - September 2012
Information Discovery Solutions (IDS)   March 2011 - September 2012
CACI International Inc  September 2010 - July 2012
USIS  November 2008 - August 2010
USIS  February 2008 - November 2008

Skills
Series 7, Series 66, Retirement Planning, Mutual Funds, Roth IRA, 529 Plans, Stock Trading, SEP IRA, Bonds, Municipal Bonds, Background Checks, Private Investigations, Counterintelligence, Internal Investigations, Corporate Security, Security Management, Investigation, Intelligence Analysis, Homeland Security, Investigative Reporting, Security Clearance, Firearms, Special Investigations, Investigative Research, Interrogation, Security Operations, Surveillance, Physical Security, Interviews, Criminal Investigations, Enforcement, Executive Protection, Criminal Justice, Fraud, Counterterrorism, National Security, Crisis Management, Emergency Management, Security, Government, Leadership

Education
Baker University   2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General

The University of South Dakota   1997 — 2001
Bachelor's of Fine Arts, Technical Theatre/Theatre Design and Technology

Experience
Synergy Solutions   2012 - 2013
The MENTOR Network  September 2009 - May 2010

Skills
Customer Service, Childcare, Housekeeping, Non-profit Volunteer

Education
Prairie State College   2006 — 2007

Experience
VMware  March 2012 - Present
NetApp  September 2011 - March 2012
Cisco Systems  January 2010 - August 2011
Cisco Systems  2005 - 2009
Cisco Systems  2004 - 2005
Cisco Systems  2001 - 2003
Cisco Systems  February 2000 - 2001
Cisco Systems Inc  1998 - 1999
Synergy Solutions   1997 - 1999
Hauser Info Tech   1993 - 1997

Skills
SDLC, Business Analysis, Business Process, Oracle, Enterprise Architecture, Project Management, CRM, Enterprise Software, Software Project..., Process Improvement, Oracle E-Business Suite, PL/SQL, Requirements Analysis, Cloud Computing, Program Management, SOA, SharePoint, Systems Analysis, Business Intelligence, Functional Architecture, Agile Project Management, PMP, Oracle Applications, SaaS, Quality Assurance, PMO, Agile Methodologies, IT Strategy, Vendor Management, ERP, Software Development, Management, Project Portfolio..., Service Delivery, System Setup, Requirements Gathering, Change Management, Data Warehousing, Strategy, Collaborative Working, Collaborative..., Architecture, Process Simulation, Salesforce.com, Business Requirements, ITIL, Process Development, Scrum

Education
Mumbai University   1990 — 1993
BS, Netwoking and DBMS

Shri Bhagubhai Mafatlal Polytechnic   1987 — 1989
PDME, Medical Electronics

Experience
Apria Healthcare  May 2014 - Present
Meritus   April 2013 - May 2014
Synergy Solutions   July 2003 - February 2013
MSA Solutions  October 1999 - June 2003
Zacson Corporation  May 1996 - October 1999

Skills
Team Building, Leadership, Project Management, Team Leadership, Telecommunications, CRM, Call Center, Workforce Management, Contact Centers, Coaching, Forecasting, Account Management, Customer Experience, Recruiting, Customer Service, Employee Relations, Training, Process Improvement, Telemarketing, Sales Management, Management, Outsourcing, Customer Satisfaction, Call Centers, Operations Management, Sales Operations, Customer Retention, Vendor Management, Analysis, Lead Generation, Sales, Strategy, New Business Development, Business Development, Strategic Planning, Sales Process, Selling, Start-ups, Cold Calling, SaaS, B2B, Solution Selling, Change Management, Networking, Cross-functional Team..., Employee Training, Marketing, Leadership Development, Call Center Development, Salesforce.com

Education
Michigan State University
B.A., Communication

Michigan State University

Experience
DFC Global Corp.  2010 - Present
Synergy Solutions   January 2004 - April 2010
Merck & Co. Inc   1994 - 2003

Skills
Cross-functional Team..., Vendor Management, Process Improvement, Strategic Planning, Strategy, Analytics, Business Planning, Business Development, Mergers & Acquisitions, Financial Modeling, Product Management, Management, Business Strategy, Risk Management, Start-ups, Strategic Partnerships, Executive Management, Competitive Analysis, P&L Management, Business Process...

Education
University of Scranton   1992 — 1996
Bachelor's degree, Biophysics

SJP

Experience
Bockyn LLC   June 2005 - Present
Synergy Solutions   2004 - 2005

Skills
Web Applications, JavaScript, jQuery, MySQL, CSS, C#, XML, PHP, SQL, Java

Education
DeVry University   2001 — 2004

DeVry University

Experience
Synergy Solutions   November 2010 - April 2011
US Med Services   December 1991 - August 2008
Liberty Travel  November 1987 - August 1991

Skills
airline reservations, Customer Service, microsoft word 2007, microsoft excel 2007, microsoft powerpoint..., claims processing, tourism, Call Center, front desk hotel, Data Entry, filing, scanning claims, microfilming claims, microfiche of claims, data retrieval for..., QA for claims, microsoft word 2010, opening mail, sorting mail, sorting claims, powerpoint 2010, Microsoft Word, outlook 2010, hotel reservations, rental car reservations, batching claims, review medical cases, bus reservations, cashering

Education
Niagara University   1982 — 1985
B.S., Travel and Tourism

Broome Community College   1979 — 1982
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies

Experience
Hardees Food System  November 2014 - Present
Beltrami Public Library   July 2014 - September 2014
Sanford Event Center   July 2013 - October 2013
ReStore/ MN Rural CEP   May 2013 - July 2013
Synergy Solutions   November 2012 - May 2013
TSR/FLS Connect   September 2011 - January 2012
Your Home Improvement Co   July 2011 - September 2011
McDonald's Corporation  February 2011 - June 2011
BI/Work Connection   June 2010 - January 2011
Bethany Community   February 2010 - July 2010

Skills
Customer Service, Microsoft Office, Telephone Skills, Data Entry, Time Management, Teamwork, Microsoft Excel, Microsoft Word, Leadership, PowerPoint, Training, Accounts Payable &..., Switchboard, QuickBooks

Education
University of Phoenix   2013 — 2016
Bachelor's degree, Business Administration and Management, General

University of Phoenix   2013 — 2016
Bachelor's degree, Business Administration and Management, General

Saint Cloud Technical College   2007 — 2008

Experience
UHS Hospitals  October 2011 - Present
UHS Hospitals  2013 - 2014
Synergy Solutions   January 2009 - September 2011
UHS Hospitals  September 2001 - June 2004
BSB Bank and Trust   June 1998 - May 2000

Skills
ICD-9, ICD-10, CPT, Medical Coding, Medical Billing, Medical Terminology, Microsoft Excel, Microsoft Office, Microsoft Word, Insurance, Data Entry, Healthcare, Customer Satisfaction, Customer Service, Process Improvement, Team Building, Hospitals, Process Scheduler, Employee Relations, Nursing, Inventory Management

Education
Elmira Business Institute   2009 — 2012
certificate, medical coding and billing, Deans List

Alfred State College - SUNY College of Technology
Health Information Technology, Health Information/Medical Records Technology/Technician

Experience
The Phoenician Resort  February 2006 - June 2006
Synergy Solutions   June 2003 - September 2003

Skills
PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, HTML, Java, English

Education
Rio Salado College   2011 — 2015

Sun duk choi tae kwon do

Experience
Detroit Midtown Academy  August 2011 - Present
Synergy Solutions   August 2007 - June 2011
Lamphere School District  August 1996 - June 2007

Skills
Mathematics instruction, Smartboard technology, Power teacher..., Northern, Southern and...

Education
Oakland University   1997 — 2002
Master's Of Science, Molecular Biology

Oakland University   1997 — 1998
Bachelor's degree, Biology, General

Experience
Currently Unemployed  March 2012 - Present
Northern Maine Medical Center DBA Forest Hill Nursing /Rehabilitation Facility   August 2010 - March 2012
Northern Maine Medical Center  2010 - 2012
Synergy Solutions   November 2009 - March 2010
Winn Dixie  August 2009 - October 2009
Paradis Shop n' Save  June 2006 - April 2009

Skills
Customer Service, Microsoft Office, Microsoft Word, microsoft outlook, Highly Reliable, Friendly Personality, Organized Multi-tasker, Always On Time, Typing, Telephone Manner, helpful, hardworker

Education
University of Maine at Fort Kent   2007 — 2008
Some College, Nursing / General Studies

University of Maine at Fort Kent
General Studies/ Nursing

Wisdom Middle /High School

Experience
American Water  December 2012 - Present
Levin, Papantonio, Thomas, Mitchell, Rafferty, & Proctor, P.A.   April 2011 - November 2012
Spherion  September 2010 - January 2011
Synergy Solutions   September 2008 - September 2010
Sprint/Nextel  December 2007 - August 2008
Budget Car & Truck Sales   October 2006 - November 2007

Skills
Legal Writing, Insurance, Training, Invoicing, Call Centers

Education
University of Phoenix   2012 — 2014
Associate's degree, Business Administration and Management, General, 3.95 GPA

Experience
Escambia County BCC  2012 - 2013
Synergy Solutions   March 2009 - February 2011

Education
Pensacola State College   2011 — 2013