Syntellect Company
Industry: Software company
DescriptionHeadquarters: Phoenix, AZ Founded: 1984 Parent organization: Enghouse Systems Ltd. Subsidiaries: Fluency Voice Technology, Apropos Technology
Syntellect List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Syntellect. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Syntellect Employees
Orchard Foods Corporation January 2000 - Present
Quantum Global Technologies December 2011 - March 2015
Bloodhound Computing February 2010 - March 2012
AVP Inc June 2008 - December 2011
Baskin Robbins May 2006 - October 2008
Syntellect April 1999 - October 2005
Skills
LAN-WAN, Customer Service, Enterprise Software, Servers, Microsoft Office, IVR, Networking, Troubleshooting, Training, Network Administration, Software Installation, Windows, Technical Support, Hardware, Management, VoIP, Strategy, Leadership
Education
DeVry University Phoenix 1996 — 1999
BSBA, Managment Information Systems
University of Arizona 1991 — 1995
Bachelor's Degree, Philosophy
GT International January 2003 - Present
GT International, Inc June 1994 - Present
Syntellect July 1984 - January 1994
Education
Syracuse University
Bachelor of Science (BS), Marketing
Buck Consultants November 2001 - Present
InfoImage June 2000 - October 2001
MicroAge January 2000 - June 2000
Avnet May 1998 - January 2000
Syntellect July 1996 - May 1998
Skills
ASP, T-SQL, .NET, VB.NET, Visual Basic, Databases, Database Design, Web Applications, Web Services, HTML, ASP.NET, IIS, JavaScript, VBScript, DCOM, ASP.NET AJAX, CSS, Microsoft SQL Server, T-SQL Stored Procedures, Stored Procedures, Relational Databases, Application Architecture, Web Development, Web Design, Website Development, Project Management, XML, XSLT, DHTML, Visual Studio, SQL Server Management..., Penetration Testing, System Testing, Performance Testing, Unit Testing, Application Security, Software Development, SSIS, AJAX, JSON, Management, Stress Testing, C#
Education
Northern Arizona University 1992 — 1996
Bachelor of Science (BS), Computer and Information Sciences, General
Technology Search Consultants, LLC August 2014 - Present
Lucas Group July 2007 - August 2014
Custom Recruiting Solutions September 2004 - July 2007
MSI International 2003 - 2004
StaffingIT, Inc March 1998 - December 2003
Emerging Technology Search 1996 - 1998
Syntellect January 1996 - March 1996
Telecorp July 1995 - January 1996
Harris Communications 1992 - 1995
AT&T 1989 - 1992
Skills
Technical Recruiting, Executive Search, Recruiting, Permanent Placement, Temporary Placement, Screening Resumes, Staffing Services, Business Development, Interviews, Cisco Technologies, Staff Augmentation, Talent Management, Data Center, Networking, Professional Services, Sales, Talent Acquisition, Internet Recruiting, Search, Virtualization, Telephony, Temporary Staffing, Negotiation, Unified Communications, Direct Sales, IT Management, Consulting, Sourcing, Business, Infrastructure, Retained Search, Headhunt, Big Data, Boolean Searching, Technology Recruitment, Executive Sales..., Perm Placement, Closing Candidates, Extending Offers, Passive Candidate..., Contingent Recruitment, Executive Placements, Telephony Systems, Sales Recruitment, Direct Recruiting, Cisco, Information Technology, Screening, Management, LinkedIn
Education
Georgia State University 1984 — 1988
MS, Computer Information Systems
Muhlenberg College 1980 — 1984
BA, Psychology
Cisco March 2014 - Present
Cisco Systems August 2008 - Present
Cisco 2008 - Present
Xirrus October 2007 - April 2008
BlackBird, LLC 2002 - 2007
Provato October 1999 - October 2001
Syntellect 1996 - 1999
Skills
Cisco Technologies, Cloud Computing, Customer Service, Data Center, Leadership, Management, Network Architecture, Networking, Routers, SaaS, Sales, Unified Communications, Virtualization
Education
Arizona State University 1991 — 1995
University of Phoenix June 2009 - Present
ServiceMaster Clean June 2008 - March 2009
Farmers Insurance October 2007 - June 2008
Farmers Insurance October 2005 - October 2007
Electronic Data Systems February 1998 - October 2005
Syntellect June 1997 - February 1998
Syntellect March 1996 - June 1997
United States Air Force December 1991 - December 1995
Skills
Customer Service, Insurance, Spanish, Documentation, Policy, Teamwork, English, Microsoft Office, Word, Excel, Customer Relations, PowerPoint, Supervisory Skills, Problem Solving, Outlook, Conflict Resolution, Coaching, Writing, Mentoring, Windows, Public Speaking, Troubleshooting, Creative Problem Solving, Software Documentation, Leadership, Leadership Development, Higher Education, Training, Teaching, Staff Development, Critical Thinking, Microsoft Excel, Microsoft Word
Education
Western International University 2011 — 2013
Innovative Leadership, Global Busienss, 4.0
Chapman University 1992 — 1995
B.S., Computer Information Systems, 3.89
Cypress College 1984 — 1989
A.A., General Education
Magnolia high school 1980 — 1984
Stuart Weitzman Holdings, LLC November 2012 - May 2014
Starwood August 2007 - March 2012
Saks Fifth Avenue December 2005 - August 2007
Neiman Marcus October 2002 - June 2003
IBM April 1999 - June 2002
Syntellect December 1997 - 1999
Intervoice March 1995 - December 1997
Aspect Software 1994 - 1995
Octel Communications 1988 - 1994
Intecom Inc. 1985 - 1988
Skills
Solution Selling, SaaS, Call Centers, Professional Services, Unified Communications, Account Management, Direct Sales, Sales Management, Sales, Salesforce.com, Selling, Cloud Computing, Channel Partners, CRM, Sales Operations, VoIP, Managed Services, Lead Generation, Sales Process, Strategic Partnerships, Enterprise Software
Education
The George Washington University
BA, Liberal Arts
Novant Health March 2014 - Present
Franciscan Alliance, Inc. February 2013 - August 2013
Allscripts May 2011 - February 2013
CRW System Consultants, LLC October 2010 - April 2011
Kaplan College April 2010 - October 2010
ACS Healthcare Solutions February 2008 - January 2009
ChartOne August 2006 - January 2008
Misys Healthcare Systems September 2001 - August 2006
Syntellect January 2000 - July 2001
SmartTalk, Inc August 1997 - September 1999
Skills
Healthcare Information..., EHR, EMR, Physicians, Hospitals, Health Information..., HIPAA, Revenue Cycle, Software Implementation, Healthcare, Process Improvement, Practice Management, Training, CRM, Strategic Planning, Business Analysis, Program Management, Software Project..., HL7, Healthcare Management, Informatics, Management, Healthcare Consulting, Integration, Ambulatory, CPOE, Software Documentation, Visio
Education
Indiana State University - Scott College of Business 1987 — 1990
BS, Accounting/MIS
Acuity-vct June 2006 - Present
Unisys Corporation November 2000 - July 2006
Syntellect 1995 - 1997
Syntellect 1995 - 1997
CASNET 1989 - 1994
Skills
Solution Selling, Managed Services, Cloud Computing, Business Alliances, SaaS, Professional Services, Account Management, Enterprise Software, Go-to-market Strategy, Channel Partners, Telecommunications, Sales, Strategy, Vendor Management
Education
Baldwin-Wallace College 1980 — 1984
BA Business Administration and Psychology
Padua High
Oracle November 2013 - Present
LiveOps August 2011 - November 2013
Nuance Communications July 2006 - August 2011
Syntellect September 2003 - July 2006
S1 Corporation April 2002 - September 2003
Intervoice 1992 - 2002
IBM 1982 - 1992
Skills
SaaS, Call Center, Sales Management, Account Management, Direct Sales, Solution Selling, Consultative Selling, Cloud Computing, Enterprise Software, Software Sales, IVR, Call Centers, Selling, Software Industry, Sales Presentations, B2B, Cold Calling, Business Intelligence, Salesforce.com, Telecommunications, Business Development, Managed Services, Product Marketing, Data Center, SIP, Executive Management, Outsourcing, Go-to-market Strategy, Strategic Partnerships, Channel Partners, Storage, Unified Communications, Strategy, Competitive Analysis, CRM, Customer Experience, Mobile Devices, Demand Generation, Business Alliances, Wireless, Vendor Management, Sales Engineering, Customer Retention, Pre-sales, Partner Management, Sales, Product Management, Professional Services, Sales Operations, Lead Generation
Education
Michigan State University 1978 — 1982
Bachelors of Science, Engineering, Business
Business Integration Group, Inc. August 2015 - Present
Silicon Valley Bank March 2014 - September 2015
Zynga July 2012 - January 2014
AAA NCNU Insurance Exchange March 2012 - July 2012
Apriva June 2010 - March 2012
Mitel January 2010 - June 2010
Mitel August 2007 - January 2010
Inter-Tel February 2002 - August 2007
Inter-Tel Intergrated Systems February 1995 - February 2002
Syntellect June 1993 - February 1995
Skills
Testing, Quality Assurance, SDLC, Scrum, Agile Methodologies, Test Automation, Telecommunications, Software Quality..., Mobile Devices, Agile Project Management, Software Engineering, Program Management, Embedded Systems, Test Planning, Integration, Product Management, Manual Testing, Requirements Analysis, Process Improvement, Software Project..., Risk Based Testing, PMP, Test Management, JIRA, System Testing, Information Technology, Mobile Applications, Quality Management, Social Networking Apps, Vendor Management, ALM, Release Management, Android, Quality Center, Continuous Delivery, Mobile Phone Apps, Usability Testing, Exploratory Testing, Project Planning, Resource Management, Web Applications, Automation, Web Services, Regression Testing, Waterfall, Process Development, Mobile Payments, Payment Systems, Payments, Planning
Education
Arizona State University 1984 — 1987
BSEE, Electrical Engineering Computer Science
Syntax-Brillian Corporation 2003 - 2014
Syntellect 1999 - 2001
STM Wireless 1994 - 1999
Skills
Strategic Planning, Process Improvement, Cross-functional Team..., Leadership, Forecasting, Start-ups, Budgets, Financial Reporting, Finance, Accounting
Education
Arizona State University
Bachelor of Science (BS), Business Administration and Management, General
Atom AMPD - VOIP Defender May 2015 - Present
Health Benefits Consultant, Independent Consultant May 2013 - May 2015
CommuniTech Services April 2008 - April 2013
Syntellect February 2007 - January 2008
Telephony Sales 2002 - February 2007
Artisoft 1998 - 2001
Helix Technologies Corporation 1990 - 1997
Skills
Unified Communications, VoIP, Solution Selling, Telecommunications, Telephony, Networking, IP, Contact Centers, Managed Services, Sales, Direct Sales, CTI, Enterprise Software, Product Management, SaaS, IVR, Call Centers, Integration, Call Center, Business Development, Avaya, Channel Partners, Wireless, Channel Sales, Marketing, Infrastructure, Software, Databases, Channel, SIP, Cisco Technologies, Management, Team Building, Introducing New Products, Strategy, Video Conferencing, Voice and Data Services, Cloud Computing, Hosted Services, Hosted voice, Software Development, Custom Applications, E-Security, SF.com, CRM, Microsoft Office, Voice System Migrations..., Email Marketing, Web Marketing
Education
Northwestern University
BA, Mathematics, Political Science
SEPHORA July 2015 - Present
Williams-Sonoma, Inc. October 2014 - July 2015
Williams-Sonoma, Inc. October 2012 - February 2015
Williams-Sonoma, Inc. 2010 - August 2012
Williams-Sonoma, Inc. 2006 - 2010
American Express 2005 - 2006
American Express 2004 - 2005
American Express 2003 - 2004
American Express 2002 - 2003
Syntellect 2001 - 2002
Skills
Agile Methodologies, Vendor Management, Software Project..., SQL, SDLC, Integration, E-commerce, SOA, Scrum, Enterprise Architecture, IT Strategy, Web Services, Java, IT Management, Business Analysis, Business Intelligence, Enterprise Software, Cross-functional Team..., Solution Architecture, XML, Cloud Computing, Agile Project Management, Mobile Applications
Education
University of Arizona 1998 — 2000
MS, Information Systems
Cornell University 1990 — 1994
BA
CopperPoint/SCF Arizona June 2013 - Present
American Express March 2012 - June 2013
American Express May 2011 - March 2012
American Express April 2010 - May 2011
Syntellect November 2008 - April 2010
Syntellect September 2006 - November 2008
Skills
.NET, C#, Object Oriented Design, OO Software Development, ASP.NET MVC, Silverlight, WPF, WinForms, PostgreSQL, MySQL, Microsoft SQL Server, Database Design, Java, VBScript, HTML, XHTML, CSS, jQuery, jQuery UI, XML, XAML, MVVM, MVC, TDD, BDD, Microsoft Office, IVR, Windows Server, Server Administration, Network Administration, Agile Methodologies, IT Strategy, Business Strategy, Business Analysis, Data Analysis, Team Leadership, Distributed Team..., People Development, Software Development, Databases, LINQ, Scrum, Requirements Analysis, Product Development, SQL, ASP.NET, Software Project..., SDLC, Requirements Gathering, Test Driven Development
Education
DeVry University 2001 — 2005
Bachelor of Science (B.S.), Computer Information Systems
Denver Technical College 1997 — 1999
Associate of Science (A.S.), Information Systems Programming
salesforce.com April 2014 - Present
Appirio April 2013 - April 2014
Astadia August 2010 - April 2013
Syntellect January 2009 - August 2010
Polywert GMBH August 2007 - December 2008
Envox March 2005 - August 2007
Intel Corporation May 2000 - March 2005
Harris Corporation (Novato, CA) June 1999 - May 2000
Bosch Telecom 1996 - 1999
Skills
Call Center, CTI, Sales Engineering, Salesforce.com, Salesforce.com..., Salesforce.com..., Certified..., Cloud Computing, Strategy, Telephony, Business Analysis, Enterprise Content..., Telecommunications, Call Centers, CRM, SaaS, Management, Professional Services, Business Process, IVR, Enterprise Software, Business Development, Business Process..., Team Management, Product Marketing, PaaS, Solution Selling, Pre-sales, Sales Operations, VoIP, Strategic Partnerships, Siebel, Consulting
Education
Bosch Network and Telecommunication Certification Program 1995 — 1996
Technische Universität Chemnitz 1987 — 1991
Masters, Mechanical Engineering
Assurant Specialty Property April 2005 - Present
Cingular August 2004 - April 2005
Canada Life Assurance Co September 1996 - December 2003
Syntellect April 1995 - September 1996
The Bank of Gwinnett December 1993 - April 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Business Analysis, Insurance, Customer Service, Requirements Analysis, Requirements Gathering, Business Intelligence, Business Process, Customer Support, SDLC, Analysis
Education
Georgia State University 1993 — 1995
Master of Business Administration (M.B.A.), Finance, General
University of Georgia 1988 — 1993
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Dell April 2013 - Present
Dell October 2012 - April 2013
Syntellect August 2011 - August 2012
Syntellect January 2011 - August 2011
Syntellect March 2006 - January 2011
Pomeroy IT Solutions December 2004 - April 2006
General Electric (Advanced Services) November 1999 - December 2004
Skills
VoIP, IVR, Telecommunications, Social Media, Business Management, Contact Center..., IT Strategy, Contact Centers, Call Centers, Contact Center..., Cisco Technologies, Avaya, Telephony, Enterprise Software, Integration, Data Center, Business Strategy, Start-up Consulting, Process Improvement, Vendor Management, Project Management, Disaster Recovery, SaaS, Customer Satisfaction, Management, ACD, Software Implementation, Technical Leadership, Computer Repair, Leadership, Managed Services, Mobile Devices, Website Development, Technical Communication, Information Technology, SIP, Mergers, Six Sigma, Cloud Computing, Customer Insight, Unified Communications, Active Directory, Infrastructure Solutions, Networking, Professional Services, Cisco Call Manager, LAN-WAN, Business Development, Team Management, MPLS
Education
University of Kentucky 1996 — 1998
Trinity High School 1992 — 1996
Achenbach Consulting May 2003 - Present
My Embroidery Man August 2011 - Present
Madison Meadows June 2012 - June 2015
Altivon September 2012 - April 2013
Aria Solutions, Inc. January 2008 - May 2011
Apple Inc.(contracted through Genesys, Aria Solutions Inc., and Clear Road Inc.) October 2007 - November 2007
McKesson Specialty (contracted through Adecco) October 2006 - January 2007
Lucent Technologies (contractor through Adex Telecom) May 2005 - September 2006
Syntellect February 2005 - April 2005
University of Phoenix June 2004 - December 2004
Skills
Call Center, Troubleshooting, Customer Service, Telephony, TCP/IP, Change Management, Program Management, Product Management, Contract Management, Business Management, Business Analysis, Business Strategy, CTI, Call Centers, IVR, Integration, Management, Process Improvement, Professional Services, Software Documentation, Telecommunications, Unified Communications, VoIP
Education
University of Phoenix, School of Advanced Studies, DBA 2009 — 2014
Doctor of Business Administration, Business
University of Phoenix, MBA 2007 — 2008
MBA, Business
University of Phoenix, BSB/A 2003 — 2006
BSB/A, Business
Motion Intelligence August 2015 - Present
MacLean Surgical Instruments 1992 - Present
Aesculap 1989 - 1992
Syntellect 1987 - 1989
Skills
Medical Devices, Product Development, Product Launch, Spine, Leadership, Surgeons, Operating Room, Marketing, Capital Equipment, Neurosurgery, Orthopedic, Team Building, Management, Marketing Strategy, Disposables, Healthcare, Market Development, Orthopedics, Sales Management, Surgery, Surgical Instruments
Education
Cornell University 1980 — 1986
BS, Neurobiology and Behavior
New England College of Optometry 1983 — 1984
Associate's degree, Laser and Optical Technology/Technician
HighPoint Global, LLC April 2014 - Present
HighPoint Global, LLC July 2013 - Present
APS Healthcare March 2010 - July 2013
IBM May 2003 - March 2010
HeyAnita August 2001 - May 2003
Alltel August 1997 - August 2001
Syntellect March 1996 - October 1997
Skills
Technical Leadership, IT Strategy, Enterprise Architecture, Solution Architecture, Integration Architecture, SOA, Thought Leadership, Business Development, Agile Methodologies, SOA Governance, Vendor Management, Healthcare Information..., Telecom BSS, Telco, RFID applications, Mobile Applications, Websphere, WebSphere Process Server, WebSphere ESB, Outsourcing, Web Services, Business Analysis, Data Modeling, webMethods, webMethods Integration..., BPMN, J2ME, Java, Software Development, Requirements Analysis, ETL, Integration, SDLC, Architecture, DB2, Governance, EAI
Education
University of South Florida 1993 — 1996
Master of Science
Honeywell September 2015 - Present
Honeywell April 2014 - August 2015
Honeywell October 2011 - April 2014
Honeywell August 2009 - April 2011
Honeywell March 2007 - August 2009
Honeywell April 2005 - March 2007
Honeywell June 2004 - April 2005
Honeywell April 2002 - June 2004
RCN December 2000 - April 2002
Syntellect July 2000 - December 2000
Skills
Cyber Operations, Cyber Warfare, Cyber Defense, Information Security..., Strategic Leadership, IT Leadership, Java, Oracle, IT Management, Security, Enterprise Architecture, IT Audit, Information Security, ITIL, Vulnerability Assessment, Six Sigma, Project Portfolio..., Disaster Recovery, Computer Security, Integration, IT Service Management, IT Strategy, Cross-functional Team..., CISSP, Governance, PMP, IT Operations, Network Security, Computer Forensics, Program Management, Networking, Infrastructure, Vendor Management, Intrusion Detection
Education
Arizona State University, W. P. Carey School of Business 2002 — 2008
business administration
Cisco Systems April 2013 - Present
VGo Communications Inc September 2007 - April 2013
Avid Technology, Inc. July 2004 - September 2007
Syntellect December 2003 - July 2004
Teloquent May 2000 - July 2004
Genetic MicroSystems, Inc. February 1998 - May 2000
genetic microsystems February 1998 - May 2000
Affymetrix February 1998 - May 2000
PictureTel May 1994 - February 1998
Sparta July 1986 - May 1994
Skills
Software Architecture, Software Development, C++, Windows, Embedded Systems, Linux, Java, Multimedia, TCP/IP, Video Conferencing, Architecture, Multithreading, Boost C++, XML, Object Oriented Design, Debugging, Embedded Software, Win32 API, Visual Studio, Distributed Systems, Software Engineering, System Architecture, Software Design, C, Firmware, Device Drivers, Algorithms, Agile Methodologies, REST, Scrum, Technical Leadership, Real-time Software..., Mac OS X, XMPP, HTML, New Product Design &..., JavaScript, Qt, Git, Eclipse, JavaDoc, Doxygen, Start-ups, UML, JavaScript Unit Testing, JUnit, UDP, RTP, Robotic Telepresence, Mobile Robotics
Education
Carnegie Mellon University 1982 — 1986
BS
Hackensack High School 1978 — 1982
BlueLinx Corporation March 2013 - Present
PaperWorks Industries, Inc. January 2010 - March 2013
Rock-Tenn Company June 2008 - October 2009
Rock-Tenn Company June 2007 - June 2008
Rock-Tenn Company June 2005 - June 2007
Rock-Tenn Company January 2003 - January 2005
Rock-Tenn Company March 1997 - January 2003
Syntellect 1995 - 1997
Skills
Strategic Leadership, Change Leadership, Executive Management, IT Strategy, IT Outsourcing, IT Management, Six Sigma, Financial Accounting, ERP, ERP design, System Design, Forecasting, Budgeting, Lean Initiatives, Lean Sigma, Information Systems..., Business Acumen, Budgets, Process Improvement, Change Management, Integration, Management, Strategic Planning, Team Building, Leadership, SharePoint, Project Management, Business Intelligence, Lean Manufacturing, Program Management, Business Process..., Vendor Management, CRM, Business Development, Strategy, Disaster Recovery, Cloud Computing, Outsourcing, Business Process, Analysis, Information Systems, Governance, Information Technology, Security, Training, Cross-functional Team..., Operations Management, Manufacturing
Education
University of Georgia - Terry College of Business 2007 — 2009
EMBA, Business
Southern New Hampshire University 1989 — 1993
Bachelors, Marketing
OTSI - Object Technology Solutions Inc. July 2015 - Present
Cbeyond January 2012 - November 2014
Cbeyond March 2001 - January 2012
LHS June 1997 - November 2000
Syntellect March 1995 - June 1997
Skills
Telecommunications, Process Improvement, Customer Service, Analysis, Business Analysis, Billing Systems, Invoicing, Marketing, Software Documentation, Integration, Finance, Public Speaking, Managed Services, Test Planning, Microsoft Excel, PowerPoint
Education
The University of Georgia 1992 — 1994
MA work, History
Washington and Jefferson College 1988 — 1992
Bachelor of Arts (B.A.), History
Wells Fargo Bank May 2011 - Present
Stratizon Corporation November 2006 - November 2008
The Home Depot August 1997 - August 2006
Syntellect November 1995 - August 1997
The Marketing Workshop Inc May 1995 - November 1995
Skills
SQL, Java, Analysis, Informix 4GL, Unix Shell Scripting, SQR, Programming, Troubleshooting, Software Development, Project Management, SDLC, Integration, Software Project..., Leadership, IT Management, Business Analysis
Education
California State University-Fullerton
BA, Business Administration/Finance
Gwinnett Technical College
AAT, Computer Programming Technology
The Entreprenuerial Companies November 2013 - Present
Indpendent Financial Consultancy September 2010 - August 2013
Copper Star Bank July 2003 - October 2010
Syntellect 1999 - June 2003
Xantel 1999 - 2000
Prochem 1997 - 1999
The Eastwood Company February 1994 - July 1997
Skills
Cash Management, Cash Flow, Finance, Financial Analysis, Accounting, Internal Controls, Strategy, Banking, Strategic Planning, Cash Flow Forecasting, Financial Reporting, Financial Modeling, Working Capital..., Treasury Management, SEC filings, Corporate Finance, Strategic Financial..., Credit, Management, Exit Strategies, Due Diligence, Leadership, Business Development, Forecasting, Executive Management, Financial Statements, Risk Management, Small Business, Restructuring, Banking Relationships, Commercial Lending, Credit Analysis, Managerial Finance, Analysis, Loans, Business Valuation, Acquisition Integration, Cash, Portfolio Management, Commercial Mortgages, Private Equity, Small Business Lending, Cash Generation, Exit Strategy Planning, Strategies to increase..., Mergers, GAAP, Commercial Banking, Asset Based Lending, IPO
Education
Indiana Wesleyan University 1991 — 1993
MBA, Business
Indiana University Bloomington 1979 — 1983
Bachelor of Science, Accounting/Business Admin.
UnitedHealth Group / OPTUM 2011 - Present
Pardee Homes / Weyerhaeuser 2003 - 2010
Pardee Homes / Weyerhaeuser 2002 - 2003
Syntellect 1998 - 2002
Skills
MS Project, Process Improvement, Operations Management, Contract Negotiation, Planview Enterprise, Project Management, Project Delivery, Project Coordination, Contract Management, Active Directory, Analysis, Budgets, Business Analysis, Business Process, Business Process..., Call Centers, Change Management, Cross-functional Team..., Customer Satisfaction, Customer Service, Databases, ERP, Forecasting, Human Resources, IT Management, Integration, Leadership, Management, Management Consulting, Mobile Devices, Negotiation, Networking, Outsourcing, PMP, Process Scheduler, Procurement, Program Management, Project Planning, Project Portfolio..., Purchasing, Quality Assurance, Risk Management, SDLC, Sales, SharePoint, Six Sigma, Software Documentation, Strategic Planning, Team Building, Team Leadership
Education
University of Phoenix 1997 — 1999
Consulting (Microsoft/Wicresoft) October 2013 - Present
Consulting June 2013 - September 2013
Expedia October 2011 - April 2013
Microsoft July 2008 - September 2011
RealNetworks September 2004 - March 2008
RealNetworks April 2001 - August 2004
RealNetworks November 1998 - March 2001
Active Voice March 1996 - September 1998
Photometrics June 1995 - March 1996
Syntellect June 1990 - June 1995
Skills
Program Management, Agile Methodologies, Quality Assurance, Project Planning, Software Development..., Mobile Devices, Offshore Outsourcing, Process Improvement, Strategy, Management, Integration, Project Management, Team Leadership, Strategic Partnerships, Budgets, SaaS, Software Implementation, Scrum, Product Management, Executive Management, Product Development, Enterprise Software, Mobile Applications, Product Marketing, Embedded Systems, Strategic Planning, Software Engineering, Business Intelligence, SDLC, Software Development, E-commerce, Mobile Technology, Software Project..., Leadership, Requirements Analysis, Cloud Computing, Agile Project Management, Start-ups, Vendor Management, Unix, Distributed Systems, Software Design, Scalability, Enterprise Architecture, CRM, IT Strategy, Partner Management, Technical Leadership, Cross-functional Team..., Go-to-market Strategy
Education
Oregon State University
BS
NeuStar October 2006 - Present
Analog Rails 2009 - 2010
Go Daddy Software October 2003 - October 2006
NDCHealth April 2002 - September 2003
Alltel Information Services October 2000 - September 2001
IPS-Sendero June 1995 - August 1999
Anacomp 1999 - 1999
Syntellect 1994 - 1995
Research Applications Inc. 1991 - 1994
C. Martin Taylor Co. 1985 - 1991
Skills
Linux, Software Development, C++, MySQL, SQL, Agile Methodologies, XML, Python, JavaScript, Software Engineering, Java, Web Services, C#, Object Oriented Design
Education
Arizona State University 1989 — 1993
BSE, Computer Systems Engineering
Jones College at Jacksonville 1984 — 1985
AAS, Computer Information Systems
Telemetry Labs September 2009 - Present
Reflexis Systems November 2007 - September 2009
Enfotrust Networks January 2005 - October 2007
Home Depot July 1997 - January 2005
Syntellect March 1997 - July 1997
Medaphis 1993 - 1997
Skills
Enterprise Software, SaaS, Software Development, SDLC, Product Management, Program Management, Web Services, Business Development, Databases, Solution Architecture, Security, New Business Development, Agile Methodologies, Cloud Computing, Business Intelligence, Business Analysis, Enterprise Architecture, Process Improvement, Integration, Software Project..., Requirements Analysis, .NET, Product Development, Architecture, Java, Vendor Management, Business Process, Strategy, Project Management, IT Management, SQL, Quality Assurance, Management, Architectures, Team Leadership, Mobile Applications, Start-ups, PMO, Leadership, Microsoft SQL Server, IT Strategy, Analysis, Mobile Devices, Consulting, Cross-functional Team...
Education
Georgia State University 1991 — 1993
Bachelor's Degree, Computer Information Systems
DeKalb College 1989 — 1991
AA, Physics
PSCU February 2013 - Present
PSCU September 2010 - February 2012
PSCU Financial Services August 2007 - September 2010
Axway December 2006 - July 2007
Syntellect 1993 - 2006
Skills
Enterprise Architecture, Software Development, Integration, Web Services, Agile Methodologies, SDLC, Enterprise Software, SOA, Requirements Analysis, Scrum, Java Enterprise Edition, Testing, SQL, XML, Unix, Databases, Software Documentation, Oracle, SharePoint, Java, Microsoft SQL Server, ITIL, CTI, .NET, Linux, TOGAF, REST, IVR, JBoss Application Server, JavaScript, JBoss EAP, Nuance, SOA Governance, C#, Visual C++, SOAP, WebSphere MQ, WSRR, WDP, IIB, Architectures, Business Process, Architecture, Business Process..., Business Strategy
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Business Administration (MBA)
DeVry University Phoenix 1990 — 1993
BS, Computer Information Systems
Vertex Consulting November 2006 - Present
CNM - Central New Mexico Community College January 2012 - May 2014
Advent Solar November 2005 - November 2006
Validity Sensors, Inc. 2002 - 2005
Syntellect 2000 - 2003
Vivid Semiconductor 1995 - 2000
Skills
Equities, Mergers, Venture Capital, Management Consulting, Corporate Finance, Debt, Start-ups, Entrepreneurship, Mergers & Acquisitions, Due Diligence, Finance, Accounting, Corporate Development, International Business, Investments, Executive Management, Private Equity, Financial Analysis, Business Planning, Outsourcing, Small Business, Management, Managerial Finance, Strategic Financial..., Consulting, Business Development, Business Strategy, Financial Modeling, Business Valuation, Strategic Partnerships, Strategic Planning, Valuation, Restructuring, Strategy, Leadership, Business, Analysis, Financial Reporting, Coaching, Financial Planning
Education
Santa Clara University 1977 — 1979
MBA, Accounting & Finance
Santa Clara University 1968 — 1973
BS, Economics
Insight May 2013 - Present
Serco Global Services April 2011 - May 2013
Indra Company June 2009 - January 2011
INSIGHT DIRECT USA November 2006 - April 2009
KEANE, INC March 2003 - October 2006
Syntellect June 2001 - January 2003
MICROAGE TECHNOLOGY SERVICES May 1992 - May 2002
Skills
BPO, Solution Selling, New Business Development, Business Development, Vendor Management, Outsourcing, Channel Identification, Strategic Planning, P&L Management, Financial Management, Market Share Growth, Business Process..., Consultative Sales, Client Management, Key Account Management, Budget Administration, Resource Administration, Competitive Analysis, Transitions, Delivery, Project Management, Program Management, Production Introduction, Product Launch, Alliance Building, Contract Negotiation, Price Negotiation, Public Private..., Asia Pacific, IT Solutions, Go-To-Market Strategy, Stakeholder Management, Client Retention..., Start-ups, Strategy, Management, Budgets, Go-to-market Strategy, Process Improvement, Lead Generation, CRM, Sales, Strategic Alliances, Account Management, Professional Services, Sales Operations, Executive Management, Business Planning, Leadership, Integration
Education
University of San Francisco 1971 — 1972
Post Graduate Reviews, MBA Review
Woodburry College 1970 — 1971
B.S.C; Post Graduate Review; Post Graduate Review, Marketing
San Beda College 1966 — 1970
Bachelor of Science (B.S.), Marketing
Salt River Project August 2013 - Present
Salt River Project February 2013 - July 2013
Salt River Project September 2010 - February 2013
Salt River Project December 2007 - December 2010
Cox Communications March 1996 - January 1999
Syntellect 1999 - 1999
Skills
HIPAA, Business Analysis, Software Documentation, Process Improvement, SharePoint, Program Management, Leadership, Management, IT Strategy, Analysis, Change Management, Business Process, Strategy, Active Directory, Integration, Vendor Management, Business Strategy, SDLC, IT Management, Business Process..., Disaster Recovery, Team Leadership, Visio, CRM, Business Intelligence, Requirements Analysis, Cross-functional Team..., PMP, ITIL, Project Management, Requirements Gathering, Business Relationship..., Relationship Management
Education
DeVry University 1996 — 1999
Bachelor, Electronic Engineering Technology
BRMI
BRMP
Leadership West
Jay Paul Company July 2013 - Present
Redwood Trust December 2012 - May 2013
Cornerstone Advisors, Inc. October 2007 - August 2012
Commercial Property Consultants January 2007 - October 2007
Pulte Homes May 2005 - January 2006
Syntellect December 2003 - May 2005
OnePoint Communications June 1999 - June 2001
OnePoint Communications 1998 - 1999
Skills
Team Building, Management, Strategic Planning, Business Analysis, Process Improvement, Performance Improvement, Executive Management, Leadership, Employee Relations, Call Center, Financial Services, Vendor Management
Education
University of Arizona 1986 — 1991
B.S., Family Studies
IBM Canada November 2010 - Present
IBM Canada January 2013 - Present
George Brown College April 2012 - August 2013
IBM Canada Ltd. November 2010 - December 2012
Freelance 2006 - 2009
Wiztel - Rich Telecom 2005 - 2006
Voice Standards Inc. 2003 - 2005
Syntellect 1999 - 2003
Skills
Leadership, Business Strategy, Project Management, Marketing, Team Leadership, Team Management, SaaS, Marketing Strategy, Strategic Planning, Solution Selling, Product Management, CRM, Forecasting, Business Development, Salesforce.com, Competitive Analysis, Enterprise Software, New Business Development, Sales, Sales Operations, Start-ups
Education
Wilfrid Laurier University
Master of Business Administration (M.B.A.), Strategic Management & Marketing
Athabasca University
Bachelor's Degree, Marketing and Commerce, Graduated with Distinction
George Brown College
Marketing Diploma, Business Administration & Marketing
Turning Technologies June 2010 - Present
eInstruction Corp. June 2010 - September 2013
Syntellect July 1996 - March 2010
Skills
Java, C#, Visual Basic, Software Development, XML, HTML, Agile Methodologies, System Testing, SQL, Operating Systems, Scrum, MFC, XHTML, VB.NET, SDLC, REST, Subversion, Eclipse, OOP, Test Driven Development, Software Design
Education
Lamar University 1993 — 1996
BS, Physics
Lamar University 1991 — 1995
CS
Lamar University 1991 — 1995
Computer Science
Self Employed August 2015 - Present
Fairway Carwash 2004 - August 2015
Syntellect 2001 - 2004
Edelman 1999 - 2001
Skills
Team Building, Strategic Planning, Performance Management, Marketing, Microsoft Office, Account Management, Marketing Strategy, New Business Development, Budgets, Customer Service, Sales Management, Leadership, Event Planning, Sales
Education
Institute of Integrative Nutrition 2015 — 2015
Holistic Health Coach
Emory University 1993 — 1997
B. S., Biology
RM Appraisals November 2010 - Present
Ethosiq January 2010 - May 2010
Altivon March 2009 - January 2010
Product Support Solutions 2006 - 2008
Phonetic Systems/Scansoft 2004 - 2005
Periphonics/Nortel Networks 1993 - 2003
Syntellect 1988 - 1992
Skills
CTI, Contact Centers, IVR, Call Centers, Integration, Management, ACD, Telecommunications, Vendor Management, Solution Selling, SaaS, Sales, Managed Services, Unified Communications, SIP, Sales Operations, Competitive Analysis, Professional Services, CRM, Cloud Computing, Call Center, Strategic Planning, Customer Service, Enterprise Software
Education
Stanford University
BS, Industrial Engineering
University of Southern California - Marshall School of Business
MBA, Marketing and Finance
LifeLock QAContattaMarch 2013 - July 2014
Sage March 2010 - February 2013
Jimenez Consulting Solutions, LLC August 2009 - September 2009
CVS/Caremark February 2009 - August 2009
Syntellect February 1989 - October 2008
GenRad January 1980 - December 1988
US Army May 1976 - May 1979
Skills
Testing, Windows, Quality Assurance, Automation, Subversion, SDLC, XML, Unix, Requirements Analysis, Documentation, SQL, Process Development, JavaScript, Software Development, Java, .NET, HTML, Scrum, CTI, Computer Hardware, VoIP, Microsoft Office, Sybase, Excel, Agile, Word, Eclipse, Customer Service, Product Development, Linux, Release Management, Application Development, Hardware, SQL Server, Test Planning, PVCS, Test Director, Visual Basic, Visio, Software Quality..., Visual Studio, Ant, C#, UML, Software Documentation, Microsoft Word, Agile Methodologies, Microsoft SQL Server, Microsoft Excel, Test Automation
Education
Rio Salado College 1984 — 1985
Management
US Army Signal School, Fort Gordon 1976 — 1977
Electronics, TTY repair
University of Kentucky 1974 — 1975
general studies
PLR Services September 2011 - Present
The Computer Guy 1995 - Present
Telrex February 2010 - June 2011
Syntellect June 2009 - June 2011
Syntellect, Inc. April 2007 - June 2011
Enghouse Systems April 2007 - June 2011
Skills
Enterprise Backup, Disaster Recovery, Remote Support, Active Directory, Exchange, SalesForce, Operations Management, Vendor Management..., Contract Negotiation, Remote Desktop, Microsoft Exchange, Salesforce.com, Enterprise Storage, Cisco Technologies, Routers, Servers, Troubleshooting, Security, Windows, Networking, VoIP, Technical Support, Cloud Computing, Vendor Management, Call Centers, VMware, Virtualization, Windows Server, IT Management, ITIL, Unified Communications, Managed Services, Citrix, Management, TCP/IP, VMware ESX, Wireless, Hardware, Data Center, SAN, Infrastructure, IP, Enterprise Architecture, Telecommunications, Enterprise Software, Computer Hardware, WAN, Network Design, Network Security, Integration
Education
The Ohio State University 1977 — 1981
Bachelors Degree Progam, International Business
Orange High School 1973 — 1977
High School Diploma, College Prep
Bronto Software June 2015 - Present
MakeMusic November 2010 - January 2015
VacationBenes January 2009 - December 2010
Ariba February 2008 - December 2008
Nuance Communications (Varolii) April 2003 - February 2008
Syntellect February 2001 - January 2003
Altigen Communications July 1999 - January 2001
Peter E. Schmitt Co. - Pro Audio and Video manufacturers’ rep firm July 1990 - June 1999
Skills
SaaS, Direct Sales, Enterprise Software, Sales Operations, Product Management, Selling, Salesforce.com, Solution Selling, Sales, Account Management, Business Development, Management, Cloud Computing, Sales Process, Start-ups, Strategic Partnerships, Telecommunications, CRM, Product Marketing, Sales Management, Cross-functional Team..., Marketing, Leadership, Integration, Call Centers, Lead Generation, Team Leadership, Strategic Planning, Sales Presentations, Professional Services, E-commerce, Team Building, Sales Enablement, Channel Partners, Managed Services, B2B Marketing, New Business Development, Email Marketing, Key Account Management, Competitive Analysis
Education
City University of New York-Brooklyn College
B.A., Psychology
American Express March 2006 - Present
American Express 2006 - Present
Syntellect 1996 - 2006
Skills
SDLC, Project Portfolio..., Project Delivery, Change Management, Vendor Management, Business Analysis, PMP, Requirements Analysis, PMO, Requirements Gathering, Process Improvement, Credit Cards, Re-engineering, Project Management, Software Project..., Leadership, Integration, Program Management, Visio
Education
University of Phoenix
Master, Organizational Management
Unisys November 2012 - Present
Syntellect July 2011 - September 2012
Skills
Java, Eclipse, Ant, XML, Object Oriented Design, Multithreading, ClearCase, Agile Methodologies, C++, JDBC, C#, Software Development, SQL, JSP, OOP, Software Engineering, Subversion, Spring Framework, Spring Integration, Serena Version Manager, Version One, JavaScript
Education
Southern Illinois University, Edwardsville 2007 — 2011
Bachelor of Science (B.S.), Computer Science
Southern Illinois University, Edwardsville 2007 — 2011
Bachelor of Science (B.S.), Computer Science
iMemories April 2015 - Present
Senior Consultant June 2014 - April 2015
CEA Study Abroad September 2014 - December 2014
iMemories May 2012 - June 2014
iCrossing January 2008 - May 2012
EquiFirst Corporation June 2007 - October 2007
Thomson NETg (now SkillSoft) November 2003 - June 2007
KnowledgeNet November 2003 - September 2004
Syntellect May 2000 - March 2003
Skills
Talent Management, Employee Relations, Organizational..., Employee Engagement, Recruiting, Performance Management, Employee Training, Human Resources, Employee Benefits, Succession Planning, Leadership, Coaching, Talent Acquisition, Strategic HR, Management, Training & Development, Onboarding, Employment Law, Compensation Strategies, Change Management, Strategic Planning, Start-up Environment, Project Management, Team Leadership, Social Performance..., Social Recruitment, HRIS, Training, Strategy, Hiring, Mentoring, Leadership Development, Applicant Tracking..., Personnel Management, Social Recruiting, Consulting, Team Building
Education
Central Michigan University
BSBA, Business and Psychology
MPHS
Kutta Technologies, Inc. May 2015 - Present
Performance Software Corporation April 2015 - May 2015
Independent DO-178 Contractor January 2015 - April 2015
DDC-I January 2014 - January 2015
UTC Aerospace Systems October 2011 - January 2014
Parker Aerospace December 2008 - October 2011
Aerotek October 2007 - December 2008
HighRely May 2005 - October 2007
Kutta Consulting December 2001 - May 2005
Syntellect January 2001 - June 2002
Skills
Aerospace, Avionics, C, DO-178B, Debugging, Device Drivers, Embedded Software, Embedded Systems, Integration, RTOS, Requirements Analysis, Rhapsody, Simulations, Software Design, Software Development, Software Engineering, Systems Engineering, Testing
Education
Grand Canyon University 2013 — 2016
Doctor of Buisness Administration, Emphasis in Management
Park University
Computer Science
University of Phoenix
Master of Buisness Administration/Technology Management
The Computer Guy September 1995 - Present
Syntellect June 2009 - June 2011
Syntellect April 2007 - June 2011
Skills
Network Administration, Backup Solutions, Computer Hardware..., Microsoft Exchange, Disaster Recovery, Troubleshooting
Education
The Ohio State University 1977 — 1981
BS Busines Administration, International Business
Orange High 1973 — 1977
High School Diploma, College Prep
First Data Corporation November 2013 - Present
OpenTech Alliance, Inc. December 2011 - November 2013
The Hillman Group May 2007 - December 2011
Syntellect August 2005 - May 2007
Best Buy February 2004 - August 2005
DeVry University April 2003 - February 2004
Arizona Department of Corrections October 2001 - February 2003
Kelly Services June 2001 - October 2001
Skills
CCNA, Network Architecture, Network Security, CIA of Networking, Computer Technician, Customer Service, Disaster Recovery, Network Contingency..., Network Operations, QA/QC Process, Software Testing, Manual Testing, SDLC, IT Consultant, MS Excel, MS Word, Testing, Microsoft Excel, Management, Operating Systems, Software Development, Visual Studio, Quality Assurance, Scrum, Software Project...
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
MS, Network and Communications Management
DeVry University 2002 — 2005
BS, Computer Engineering Technology
RE/MAX Renaissance Realty January 2012 - Present
LegalShield August 2007 - Present
Next Step Properties September 2002 - March 2010
West USA Realty 2003 - 2009
Syntellect 1990 - 2002
SYNTELLECT COMMUNICATIONS INC 1990 - 2002
First National Bank of Boulder 1986 - 1990
Skills
Foreclosures, Real Estate, Investors, Short Sales, REO, Selling, Listings, Investment Properties, Luxury, Sellers, Real Estate Transactions, Real Property, Property, Rentals, Residential Homes, Buyers, First Time Home Buyers, Buyer Representation, New Home Sales, Listing Homes, e-PRO, Relocation, Single Family Homes, Vacation Homes, HUD, Townhomes, Customer Service, Training, Real Estate Development, Sales Management, Contract Negotiation, Sales, Referrals, ABR, New Homes, Resellers, Real Estate Financing, Condos, Investments, Small Business, Home Staging, SFR, Seniors, Move Up Buyers, Relocation Buyers, Brokerage, Seller Representation, 1031 Exchanges, National Association of..., Probate Sales
Education
Metropolitan State University of Denver 1982 — 1986
BS, Computer Science and Management
Circle K Stores Inc June 2015 - Present
Circle K Stores Inc October 2004 - June 2015
Waste Management NZ Ltd January 2004 - October 2004
ConocoPhillips February 1999 - January 2004
BJY Inc April 1998 - January 1999
Delta Environmental Consultants Inc March 1997 - April 1998
Antigua Group July 1996 - March 1997
Syntellect June 1995 - July 1996
Skills
Accounts Receivable, Accounts Payable, Access, Account Reconciliation, Accounting, General Ledger, Credit, Analysis, Microsoft Excel, Financial Reporting, Financial Modeling, Inventory Management, Budgets, Customer Service, Sarbanes-Oxley Act, Due Diligence, Management
Education
Phoenix College 2004 — 2007
AAS
Associates Degree 2001 — 2004
AAS
QA Southwest June 2011 - Present
Live Nation Entertainment March 2015 - Present
AAA-NCNU January 2014 - March 2015
Modis Consulting September 2013 - January 2014
Apollo Group October 2011 - September 2013
Insight January 2011 - October 2011
iLinc Communications April 2010 - December 2010
US Airways (Contract) November 2009 - April 2010
Syntellect May 2007 - November 2009
Apollo Group November 2005 - May 2006
Skills
Test Automation, Agile Methodologies, Test Planning, Quality Center, Scrum, Testing, SDLC, Regression Testing, Quality Assurance, QTP, User Acceptance Testing, Test Cases, Software Quality..., Manual Testing, JIRA, Integration, System Testing, Requirements Analysis, SQL, Software Development, Requirements Gathering, Waterfall, Databases, XML, SoapUI, VBScript, XP, Functional Testing, Microsoft SQL Server, LoadRunner, Selenium, Agile Testing, Performance Testing, Test Strategy, Process Improvement, Automation, Test Management, Integration Testing, Java, Black Box Testing, System Integration..., Scripting, Load Testing, Continuous Delivery, Continuous Integration, Continuous Flow, Selenium WebDriver, Cucumber, HP QTP, HP Quality Center
Education
Arizona State University - W. P. Carey School of Business 2003 — 2005
Business Admin, Business
Ericsson March 2010 - Present
Sprint November 2006 - March 2010
Syntellect September 1999 - 2006
SpringNet Internet December 1997 - August 1999
Champion Cable September 1983 - July 1995
Skills
Cisco Technologies, Ethernet, Computer Network..., Telecommunications, SDH, Networking, DWDM, Cisco IOS, Wireless, VoIP, IP, ATM Networks, Testing, ATM networks
Education
University of Illinois Springfield 1995 — 1999
Business Management, Management MIS, 3.53
GB Productions January 2000 - Present
Melanie Thornton Youth Arts Foundation January 2009 - October 2013
Kaplan Higher Education 2005 - April 2013
R.Cason Fitness March 2007 - December 2012
US Department of Homeland Security January 2010 - March 2012
LA Fitness July 2008 - August 2009
Sprint November 1999 - April 2004
Syntellect January 1999 - December 2000
World Financial Group (WFG) January 1996 - December 1999
Verizon January 1988 - January 1992
Skills
Public Speaking, Customer Relations, Supervisory Skills, Music, Writing, Coaching, Research, Team Building, Blogging, Facebook, Operations Management, Social Media, Problem Solving, Customer Service, Project Management, Management, Program Management, Human Resources, Call Centers, Customer Satisfaction
Education
Art Institute of Atlanta 1993 — 1995
Associate of Arts (A.A.), Business Administration, Management and Operations
Howard University 1986 — 1988
Communications
CNN - Atlanta/Turner Broadcasting
Operations, Editing
WGNX-46 CBS Atlanta
Production Assistant
Personiv August 2015 - Present
Corvisa October 2014 - August 2015
Corvisa August 2014 - October 2014
inContact May 2013 - July 2014
inContact May 2013 - July 2013
LiveOps July 2012 - May 2013
Arrow S3 December 2007 - July 2012
NACR December 2003 - December 2006
Syntellect March 2001 - February 2003
Netswork Inc. March 2000 - March 2001
Skills
SaaS, Unified Communications, Solution Selling, VoIP, Telecommunications, Telephony, Cloud Computing, Account Management, Contact Centers, Enterprise Software, Strategy, Sales, Managed Services, Direct Sales, Channel Partners, Leadership, Professional Services, Key Account Management, New Business Development, Creative Problem Solving, SIP, Avaya, Sales Process, Salesforce.com, Management, Business Development, CRM, Call Centers, Offshore Outsourcing, Contact Center...
Education
Grossmont College 1981 — 1982
Business Administration and Management, General
Santa Barbara City College 1979 — 1980
Panduit July 2010 - Present
Syntellect January 2007 - July 2010
iBAHN December 2002 - January 2007
Motorola August 2000 - September 2002
Skills
Telecommunications, Integration, Wireless, TCP/IP, VoIP, Cisco Technologies, Data Center, IP, Active Directory, Disaster Recovery, Windows Server, Software Development, Project Management, Enterprise Software, Servers, Databases, Virtualization, Troubleshooting, Linux, Security, Unix, Cloud Computing, Hardware, Networking, Operating Systems
Education
Grantham University
Software Engineering - B.S.
Grantham University
Engineering Technology - A.S.
Ashworth College
Computer Information Management - A.S.
Triton College
National Council for Prescription Drug Programs, Inc. September 2015 - Present
Pampered Chef September 2014 - Present
Marketing Services June 2014 - Present
American Traffic Solutions 2013 - 2014
American Traffic Solutions 2010 - 2013
American Traffic Solutions 2005 - 2010
Schaller Anderson February 2003 - April 2005
Syntellect 2001 - February 2003
Skills
Competitive Analysis, Product Marketing, Product Management, Leadership, Strategy, Market Research, Marketing Strategy, Salesforce.com, Management, Strategic Planning, CRM, Marketing, Competitive Intelligence, Branding & Identity, Sales Operations, Collateral, Process Improvement, Program Management, Analysis, Team Building, Marketing Communications, Training, Sales, Forecasting, Social Media Marketing, Marketing Management, Trade Shows, Direct Marketing, Cross-functional Team..., Product Launch, Sales Enablement, Trade Show Strategy, Strategic Sales..., Creative Direction, Creative Strategy, Cross-functional..., Advertising, Strategic Public...
Education
Arizona State University
Bachelor's degree, Business Administration and Management, General
Yavapai College
AA, General Studies
Insperity September 2006 - Present
Coventry Healthcare January 2005 - September 2006
Coventry Health Care June 1998 - January 2005
Syntellect February 1996 - June 1998
Skills
Windows 7, Employee Benefits, WSUS, Information Technology, Sourcing, Scripting, Technical Support, Windows NT, Servers, XP, IIS, Windows Server, Backup Exec, VMware, Call Centers, Hardware, Group Policy, Software Documentation, Operating Systems, Help Desk Support, Active Directory, Software Installation, Networking, Citrix, Troubleshooting, Training, Windows Vista, Disaster Recovery, SAN, BMC Remedy, Windows XP, Windows, System Administration, Customer Satisfaction, Outlook, Talent Acquisition, Customer Service
Education
The University of Georgia 1988 — 1991
Economics
Enacomm May 2012 - Present
Genesys August 2008 - May 2012
VoiceObjects December 2007 - August 2008
Intervoice January 2007 - September 2007
Edify May 2005 - September 2007
Interactive Intelligence December 1997 - May 2005
Centigram 1993 - 1997
Syntellect January 1991 - October 1993
Microvoice September 1988 - December 1990
VoiceCom, Inc. September 1986 - August 1988
Skills
Customer Experience, CTI, Enterprise Software, Contact Centers, Sales Operations, Genesys, Software, Solution Selling, Call Center, IVR, Telephony, SaaS, Channel, CRM, Strategy, Leadership, Telecommunications, Integration, Salesforce.com, Professional Services, Managed Services, Channel Partners, Program Management, Management, Direct Sales, Unified Communications, Speech Recognition, Sales, Cloud Computing, Strategic Partnerships, Sales Management, Software Industry, Account Management, Demand Generation, Marketing, Go-to-market Strategy, Partner Management, Channel Sales, Call Centers, Networking, Business Development, Vendor Management, Selling, Start-ups, Mobile Devices, VoIP, Product Management, Product Marketing, Sales Process, Sales Enablement
Education
The University of Texas at Arlington 1979 — 1981
BBA, Management
The University of Texas at Arlington - College of Business Administration 1977 — 1981
BBA Management, Marketing
Southwest High
AFS Technologies, Inc. January 2015 - Present
Enghouse Interactive January 2013 - December 2014
Enghouse Interactive November 2011 - December 2012
Syntellect May 2007 - November 2011
Albertsons March 2005 - May 2007
Albertsons February 1997 - March 2005
Skills
C#, .NET, Silverlight, WPF, XAML, MVVM, OOP, Software Engineering, Agile Methodologies, Java, Scrum, Software Development, HTML, HTML 5, Visual Studio, WinForms, CSS, Subversion, XML, Object Oriented Design, Quality Center, Visual Basic, User Interface Design, Test Driven Development, InstallShield, LINQ, VB.NET, Eclipse, User Interface..., Expression Blend, Telerik Controls, Jenkins, VXML, Ant, MEF, Moq, Lambda Expressions, ClearCase, Integration, SDLC, SQL, Microsoft SQL Server
Education
University of Phoenix 2005 — 2007
Bachelors Information Technology, Computers, Software Development, Business
Northern Arizona University 2001 — 2005
engineering
ABB Enterprise Software June 2014 - Present
Institute of Nuclear Power Operations May 2013 - May 2014
Immucor, Inc. January 2004 - May 2013
Magnet Communications, Inc. 2000 - 2003
Syntellect 1996 - 2000
Skills
Forecasting, Integration, Problem Solving, Cloud Computing, SharePoint, Strategic Planning, Process Improvement, Compliance, Program Management, Contract Negotiations, Manufacturing, Contract Management, Team Building, Vendor Management, Business Strategy, Change Management, Start-ups, Quality Assurance, Business Analysis, SaaS, Business Intelligence, Mergers, Product Development, Process Engineering, Budgeting, Mentoring, Product Management, ERP, IT Strategy, Medical Devices, Security, Budgets, Cross-functional Team..., Mergers & Acquisitions, Team Leadership, Data Center, Agile Methodologies, Business Development, Leadership, Information Systems, Project Planning, Training, Information Technology, Risk Management, Software Documentation, Business Process..., IT Service Management, Executive Management, SDLC, CRM
Education
Kennesaw State University 1989 — 1992
B.S. in IS, Information Systems
Northbrook UMC Preschool May 2013 - May 2014
Northbrook United Methodist Preschool 2011 - May 2013
Northbrook United Methodist 2003 - May 2011
Syntellect July 1996 - May 2000
Alltel Information Services February 1995 - July 1996
Alltel September 1994 - February 1995
DBA Systems Inc November 1992 - September 1994
Skills
Software Development, SQL, Unix, C, Linux, Teaching
Education
Florida State University 1989 — 1992
BS, Computer Science
self employed -- my real estate investments January 2003 - Present
IBM January 1995 - January 2003
Lucent Technologies January 1994 - January 1998
Syntellect January 1990 - January 1994
IBM 1980 - 1982
Skills
Project Management, Management, Account Management, Leadership
Education
University of South Florida 1976 — 1980
BA, Marketing
Colonial High School and Miami Dade Jr College 1971 — 1972
coby gibson
Alpha-Gemini Consulting July 2014 - Present
Crosspointe Church February 2011 - March 2013
Consonus Technologies (formerly Strategic Technologies) January 2007 - February 2011
Consonus Technologies January 2007 - February 2011
Consonus February 2001 - January 2007
ISSA 2005 - 2006
Vision International 1996 - 2001
Norstan Communications 1994 - 1996
Kraft Foodservice 1993 - 1994
Syntellect 1989 - 1993
Skills
Strategic Planning, SaaS, Mergers, New Business Development, Security, Team Building, Public Speaking, Cloud Computing, IT Management, Business Strategy, Sales Management, Network Security, Data Center, Contract Negotiations, Problem Solving, Integration, Telecommunications, Team Leadership, Strategic Partnerships, Disaster Recovery, Business Continuity, System Administration, Managed Services, Direct Sales, Strategy, Mergers & Acquisitions, Customer Satisfaction, Business Intelligence, Business Analysis, Management, Professional Services, Project Management, Vendor Management, CRM, Outsourcing, Solution Selling, Business Development, Leadership, Business Process, Sales, Leadership Development, Networking, Consulting, Executive Management, Entrepreneurship, Channel Partners, Storage, Go-to-market Strategy, Enterprise Software, Cross-functional Team...
Education
Arizona State University 1984 — 1989
B.S.
Global Technical Talent June 2014 - Present
UnitedHealth Group May 2012 - June 2014
Fiserv September 2011 - May 2012
Wells Fargo April 2010 - September 2011
Eli Lilly and Company August 2009 - March 2010
Eli Lilly and Company August 2007 - February 2009
Hypercom December 1999 - August 2002
Syntellect July 1997 - December 1999
American Express December 1996 - July 1997
Skills
AngularJS, .NET, ASP.NET MVC, JavaScript, jQuery, HTML5, CSS, Microsoft SQL Server, T-SQL, Oracle, PL/SQL, C#, Test Driven Development, NHibernate, Entity Framework, SSIS, AJAX, Spa, RIA, Mobile Web Design, LINQ, WCF, REST, JSON, XML, Agile Methodologies, SDLC, Visual Studio, Bootstrap, LESS, Web Development, Web Applications, Web Services, ORM Tools, Tortoise SVN, TFS, Jasmine, Karma, Node.js, Git
Education
University of Windsor 2005 — 2007
BBA, Finance
Arizona State University 1991 — 1996
BS, Computer Science
Notre Dame College 1987 — 1989
St Joseph's High School 1978 — 1987
Blackboard March 2011 - April 2012
Susan G. Komen 2009 - 2010
2Wire 2007 - 2010
Pearson 2002 - 2007
Salt River Project 2001 - 2002
Fujitsu September 2000 - October 2001
Syntellect 1998 - 2000
Salt River Project 1997 - 1998
Fujitsu 1993 - 1997
Skills
Product Lifecycle..., Business Development, Strategy, Product Management, Product Marketing, Marketing, Competitive Analysis, Program Management, Direct Marketing, Market Research, Leadership, Marketing Communications, Vendor Management, B2B, Go-to-market Strategy, Sales, Cross-functional Team..., Product Development
Education
Arizona State University - W. P. Carey School of Business 1993 — 1995
MBA
Northern Arizona University 1987 — 1992
BSBA, Marketing
Kantonsschule Buelrain 1986 — 1987
General Business Studies
Pragmatic Marketing Certified
Level 6 Certification
Citi October 2014 - Present
DMEautomotive May 2013 - August 2014
AT&T December 2011 - April 2013
AirSage September 2011 - December 2011
Verizon Business April 2009 - August 2011
Verizon Business October 2005 - April 2009
Syntellect December 2004 - October 2005
Verizon Business (Fomerly MCI) July 2004 - December 2004
Verizon Business (Formerly MCI) October 2002 - June 2004
Verizon Business (Formerly MCI) March 2002 - October 2002
Skills
Product Marketing, SaaS, Cross-functional Team..., Mobile Devices, Product Development, Competitive Analysis, Telecommunications, Wireless, Operations Management, Strategic Partnerships, Product Launch, Vendor Management, Mobile Technology, Customer Experience, Unified Communications, VoIP, Management, Product Lifecycle..., Mobile Applications, SDLC, Go-to-market Strategy, Agile Methodologies, Capacity Planning, B2B Marketing, Consumer Marketing, Strategy, Business Intelligence, Marketing Strategy, Marketing, Forecasting, Team Building, Analysis, B2B, Product Requirements, Managed Services, Product Management, Leadership, Business Development
Education
Penn State University 1996 — 1998
MBA, Business, Management, Marketing, and Related Support Services
Swarthmore College 1987 — 1991
BA, Psychology
American Express May 2015 - Present
American Express May 2014 - May 2015
American Express April 2012 - May 2014
American Express July 2007 - April 2012
American Express June 2005 - July 2007
Vital Processing February 2002 - June 2005
Syntellect November 1998 - December 2001
Skills
SQL, MS Project, MS Office Suite, Business Requirements, Business Process, Change Management, SDLC, Business Analysis, Requirements Analysis, Business Architecture, Requirements Gathering, Software Project..., Project Delivery, Agile Methodologies, Business Intelligence, Cross-functional Team..., Governance, Data Warehousing, Process Improvement, Resource Management, Risk Management, Analysis, IT Strategy, Project Portfolio..., Business Strategy
Education
DeVry University 1996 — 1999
Bachelor of Science, Computer Information Systems
DeVry University Phoenix, AZ 1996 — 1999
Bachelor of Science in Computer Information Systems, Computer and Information Systems
Crowe Horwath LLP January 2013 - Present
WindyCity Product Management April 2010 - January 2013
Syntellect June 2007 - December 2010
Hitec Laboratories LTD October 2005 - June 2007
Speedscan 2001 - 2005
Anacomp 1997 - 2001
Skills
Product Marketing, Product Management, Product Development, SaaS, Agile Methodologies, Team Building, Scrum, Business Development, Business Strategy, Project Management, Strategic Planning, CRM, Program Management, Business Analysis, Software Development, Salesforce.com, Competitive Analysis
Education
DePaul University 2008 — 2011
Bachelor of Arts, Business Leadership Studies
Southern Illinois University, Carbondale
PennWell / Strategies Unlimited July 2012 - Present
The NPD Group / In-Stat April 2011 - April 2012
In-Stat LLC January 2000 - April 2011
SYNTELLECT January 1995 - July 1999
MCI COMMUNICATIONS (acquired by VERIZON) January 1990 - May 1993
AG COMMUNICATIONS (formerly GTE COMMUNICATIONS) January 1987 - January 1990
Skills
Wireless, Marketing, Research, Business Development, Mobile Devices, B2B Marketing, Competitive Analysis, Product Management, Product Development, Strategy, Marketing Strategy, Market Research, Management, Market Analysis, Leadership, Market Intelligence, Telecommunications, Data Analysis, Product Marketing
Education
Arizona State University
Master
Rochester Institute of Technology
BET
Rain Leaf Ventures July 2013 - Present
EarthLink February 2000 - June 2013
MindSpring September 1997 - February 2000
Syntellect 1995 - 1997
TeleCorp March 1994 - February 1995
ASM, Inc January 1984 - March 1994
Skills
Search Engine Technology, Landing Page..., Email Strategy, Lead Generation, Perl, Unix, Software Development, Solaris, Linux, IP, Agile Methodologies, Firewalls, Virtualization, Cloud Computing, Shell Scripting, System Architecture, Apache, TCP/IP, Bash, Integration, Email Hosting, IMAP, SMTP, System Administration, Large Scale Systems, Python, Web Applications, Telecommunications, Open Source Software, Network Programming, C Programming, Internet Services, Unix Operating Systems
Education
Emory University
BA
Emory University
BA
Oracle 2012 - Present
Oracle October 2008 - September 2012
Unica Corporation October 2006 - October 2008
MSI systems integrators May 2006 - October 2006
Oracle, Inc. January 2006 - May 2006
Siebel Systems, Inc. January 2005 - January 2006
edocs, Inc. September 2004 - January 2005
edocs, Inc October 2001 - September 2004
edocs, Inc. March 2000 - October 2001
Syntellect November 1998 - March 2000
Skills
Unix, Linux, Windows, Scalability, Troubleshooting, Networking, Microsoft Certified..., Project Managers, Siebel, ITIL, Solution Architecture, Pre-sales, SOA, Enterprise Software, SaaS, Cloud Computing, Requirements Analysis, Agile Methodologies, Professional Services, Enterprise Architecture, Program Management, Oracle, Business Intelligence, Security, CRM, Solution Selling, SharePoint, SDLC, Integration, Software Project..., Project Management, Management, Consulting, Software Development, Data Warehousing, Requirements Gathering, Product Management, Software Documentation, Solaris, Microsoft SQL Server, Testing, Architecture, Architectures, Business Process, IT Strategy, ERP, Oracle E-Business Suite, Oracle Applications
Education
University of NC 1989 — 1991
Accounting
Pace University 1979 — 1981
MBA, Corporate Finance
Connecticut College 1973 — 1977
BA, English, Education
Horace Mann
Elavon, Inc. May 2013 - Present
Internap Network Services November 2012 - February 2013
Internap Network Services June 2010 - October 2012
McAfee November 2008 - February 2010
Secure Computing November 2007 - November 2008
Earthlink June 2006 - November 2007
Noble Systems March 1998 - May 2006
Prison Fellowship ministries July 2002 - December 2002
Syntellect February 1996 - March 1998
Telecorp Systems February 1995 - February 1996
Skills
Unix, Software Documentation, Linux, SQL, TCP/IP, Software Development, Quality Assurance, Shell Scripting, Java, Test Automation, Software Quality..., Testing, Python, Agile Methodologies, Unix Shell Scripting, Programming, Cloud Computing, Git, System Administration, C, XML
Education
Southern Polytechnic State University 1993 — 1994
BSci
Georgia Institute of Technology 1991 — 1993
none
Kennesaw State University 1987 — 1991
none
American Express May 2006 - Present
Syntellect June 2000 - May 2006
Brightstar Information Technology Group May 1998 - May 2000
Integrated Controls January 1994 - April 1998
Skills
Agile Methodologies, Object Oriented Design, Java, Ant, Scrum, IVR, Subversion, Eclipse, XML, JavaScript, HTML, Contact Centers
Education
Louisiana State University
BS, Electrical Engineering
Concurrent Computer Corporation August 2007 - Present
MediaOcean, Inc. September 2006 - August 2007
Glenayre Technologies April 2002 - August 2006
Glenayre Electronics August 1999 - April 2002
Glenayre May 1997 - August 1999
Syntellect March 1996 - May 1997
Telecorp Systems, Inc. April 1992 - March 1996
Telecorp April 1990 - April 1992
Skills
XML, C++, C, Java, Software Development, Troubleshooting, Telecommunications, Java Enterprise Edition, SQL, Software Engineering, Integration
Education
California State University-Los Angeles 1988 — 1990
BS, Computer Science
Pasadena City College 1985 — 1988
Computer Science
WorldatWork March 2014 - Present
eInstruction April 2008 - August 2013
Airtoolz February 2005 - October 2007
Cyclone Commerce August 2003 - September 2004
Syntellect January 2001 - August 2003
Syntellect April 1993 - January 2001
Skills
JavaScript, Java, Software Development, .NET, XML, Subversion, C#, Unix, HTML, Visual Studio, Linux, SQL, Visual Basic, Web Applications, C++, CSS, Mobile Applications, Scrum, Agile Methodologies, Android, Eclipse, Software Engineering, Software Design, JUnit, Java Enterprise Edition, JSP, Hibernate, Struts, TCP/IP
Education
Arizona State University 1989 — 1993
B.S., Computer Information Systems
Estrella Mountain Community College August 2012 - Present
Arizona State University August 2007 - December 2009
Swift Transportation September 2009 - November 2009
Syntellect, Inc. January 1998 - July 2005
Syntellect 1999 - 2005
Skills
Project Management, User Documentation, PowerPoint, Procedural Documentation, Microsoft Office, Software Documentation, Customer Service, Editing, Writing, Technical Writing, Technical Documentation, CRM, Research, Higher Education, Team Building, Program Management, Curriculum Development, Proposal Writing, Management, Call Centers
Education
Arizona State University West 2007 — 2009
Bachelor of Arts (B.A.), Integrative Studies/Communications
Phoenix College 2006 — 2007
AGS, General Studies
PetSmart March 2014 - Present
PetSmart March 2012 - March 2014
PetSmart 2007 - August 2012
Core Technologies March 2006 - June 2007
Gotcha Digital Imagery October 2001 - January 2005
TeleSpectra 2002 - 2005
Qwest Communications 1998 - 2002
Syntellect 1995 - 1998
John-Wayne Construction Company June 1993 - November 1995
CIS June 1992 - June 1993
Skills
Retail Systems, Mobile Applications, Mobile Devices, Strategy, Vendor Management, Process Improvement, Team Building, Telecommunications, Wireless, Project Management, VoIP, Strategic Planning, PMP, Business Analysis, IT Strategy, Cross-functional Team..., Budgets, Visio, IT Management, Integration, Networking, Leadership, Team Leadership, Disaster Recovery, CRM, Security, Program Management, Management, Business Intelligence, E-commerce, Retail, Consulting, Customer Service, Product Management
Education
Keller Graduate 2000 — 2002
MBA, Finance
DeVry University 1989 — 1992
BS, CIS
The Cobalt Group January 2013 - Present
Syntellect July 2008 - October 2012
Core Solutions, Inc March 2006 - March 2012
Kelly Temporary Services November 1997 - January 2006
The Computer Merchant October 2004 - January 2005
Motorola October 1997 - October 1998
Skills
Enterprise Software, Telecommunications, Project Management, Cloud Computing, Agile Methodologies, Test Planning, VoIP, SQL, XML, Testing, IVR, Telephony, System Testing, HTML
Education
Rockford College
Bachelor of Science (B.S.), Management Information Systems, General
Hogeschool, 's-Hertogenbosch 1998 — 1999
Study Abroad, International Business
Enghouse Interactive January 2014 - Present
Syntellect May 2004 - Present
Skills
VoIP, IVR, Software Development, Telecommunications, Call Logging, SQL, Call Center, Cloud Computing, Microsoft Exchange, SaaS, Microsoft SQL Server, Call Centers, TCP/IP, Disaster Recovery, Vendor Management, Enterprise Software
Education
Glendale Community College 1990 — 1992
Oaisys September 2012 - Present
Mitel April 1997 - Present
Syntellect August 1990 - April 1997
AG Communication Systems August 1984 - August 1990
Skills
TCP/IP, Subversion, Integration, T1, Testing, ISDN, Telephony, CTI, C++, OOD, OOP, Object Oriented Design, Software Design, SIP Trunking, Avaya
Education
Arizona State University 1982 — 1984
Bachelor of Science (BS), Computer Science
North Dakota State University February 2009 - Present
Syntellect January 2004 - October 2008
Biz Services, Inc. August 2001 - December 2003
Syntellect October 1997 - July 2001
Safeway May 1996 - October 1997
Smitty's November 1987 - May 1996
Skills
VoIP, Unix, Windows, SQL, Windows Server, Troubleshooting, Training, Servers, Operating Systems, Networking, Integration, Software Documentation, Telecommunications
Education
Glendale Community College 1989 — 1992
Associate of Arts Degree, Math/Engineering
Arizona Institute of Business and Technology 1988 — 1989
Diploma, Computer Programming
Error Prevention Training Institute February 2015 - Present
SBC Learning Labs September 2014 - Present
StormWind Studios May 2009 - August 2014
Element K September 2007 - 2009
Incentive Logic October 2006 - August 2007
Thomson NET/g July 2002 - October 2006
KnowledgeNet July 2002 - September 2005
NetPro 1998 - 2001
Learning Edge 1994 - 1997
Syntellect 1990 - 1991
Skills
Solution Selling, Sales Management, Start-ups, Marketing, Public Speaking, Enterprise Architecture, SaaS, Salesforce.com, Strategic Partnerships, E-Learning, Lead Generation, Sales Process, New Business Development, Account Management, Sales, CRM, Enterprise Software, Needs Analysis, Team Leadership, Strategic Planning, Training, Leadership, Program Management
Education
University of Dayton 1967 — 1970
BA, Economics, Mathematics
St. Meinrad 1964 — 1966
InterContinental Hotels Group June 2010 - Present
Neuvio April 2008 - December 2012
eOn Communications February 2001 - March 2008
Syntellect 1997 - 2000
Sprint January 1994 - December 1996
Skills
Product Management, Project Management, Marketing, Telecommunications, SaaS, Enterprise Software, Operations Management, Leadership, Product Development, Business Planning, Team Leadership, Program Management, Sales, E-commerce, Professional Services, Business Analysis, Selling, Integration, Budgets, CRM, Vendor Management, Business Process, Cloud Computing, Business Intelligence, Networking
Education
Georgia Institute of Technology
BS, Engineering
Stone Mountain Park April 2004 - Present
Onstage Atlanta 2001 - 2005
Syntellect 1991 - 2001
Syntellect January 1990 - November 1998
Neighborhood Playhouse March 1987 - February 1990
Skills
Illustration, InDesign, Adobe Creative Suite, Illustrator, Graphic Design, Theatrical Marketing, Community Theatre, Theatrical Production, Musical Theatre, theatre director, Sound Design, Sound Editing, Sound Forge, Flash Animation, Dreamweaver, Web Design, Photoshop, Digital Photography, Acting, Voiceovers, Costume Design, Set Design, Singing, Direct Mail, Theatre, Art, Entertainment, Creative Direction, Film, Copywriting, Advertising, Voice Over, Multimedia, Graphics, Marketing, Stage Management, Mac, Video Production, Production Managment, Layout, Photography, Final Cut Pro, Video Editing, Dance, Stage Lighting, Performing Arts, Creative Writing, Logo Design, Music, Directing
Education
BYU-Idaho 1976 — 1978
No degree earned, Theatre/Theatre Arts Management
Contact Solutions March 2013 - Present
Contact Solutions July 2010 - February 2013
Contact Solutions July 2007 - July 2010
Contact Solutions July 2004 - July 2007
Syntellect February 2000 - June 2004
McKesson Provider Technologies January 1998 - June 2000
Voicecom January 1997 - January 1998
Skills
IVR, Call Center, Telecommunications, Vendor Management, Program Management, Integration, Process Improvement, Project Management, Unified Communications, Managed Services, Professional Services, Speech Recognition, Software Project..., Visio, Requirements Analysis, Requirements Gathering, Call Flow Design, Platform Integration, User Acceptance Testing, Software Development, Design Documents, Training Delivery, Technical Support, Problem Solving, Troubleshooting, Team Leadership, Communication Skills, Continuous Improvement, Cross-functional Team..., Mentoring Of Staff, Service Delivery, SDLC, Business Process, Telephony, SharePoint, Change Management, Testing, Leadership, Management, Customer Experience, Business Process..., PMO, CRM, Call Centers
Education
Emory University 1992 — 1996
Bachelor of Science (B.S.), Biology
Noble Systems December 2003 - Present
Syntellect 2001 - 2003
Melita International, Inc. 1993 - 2000
Skills
IVR, SaaS, VoIP, Telecommunications, Contact Centers, CTI, Solution Selling, Unified Communications, Cloud Computing, Telephony, Enterprise Software, Call Center, Pre-sales, SIP, ACD, Sales Engineering
Education
Birla Institute of Technology and Science, Pilani 1984 — 1988
BS, Computer Science
St. John's - Gannavaram
University of Alabama, Manderson Graduate School of Business
MBA, General Management
Dish Network April 2014 - Present
Dish Network February 2013 - Present
Integrated Voice Solutions December 2009 - March 2013
DeVry University 2009 - 2010
Syntellect, Inc September 2006 - December 2008
Syntellect, Inc August 2005 - September 2006
Syntellect May 1998 - May 1999
Syntellect March 1996 - May 1998
Skills
Project Management, Telecommunications, Software Development, SQL, Visio, IVR, SDLC, VoIP, Agile Methodologies, Call Center, MS Project, Requirements Analysis, Telephony, Integration, Software Project..., Business Analysis, Vendor Management, Program Management, Software Documentation, Process Improvement, Call Centers, Copy Editing, Technical Writing, Proposal Writing, Report Writing, Process Flow..., Workflow Management, Enterprise Software, Management, Scrum, Testing, Cloud Computing, SaaS, Microsoft Project
Education
DeVry University - Tampa 2009 — 2010
BS, Business Administration w/ an emphasis in Technical Communication
Glendale Community College 2003 — 2005
AS, Chemistry
DeVry, Phoenix 1992 — 1994
CIS
STHS
Mitel March 2014 - Present
OAISYS April 2011 - March 2014
Syntellect March 2009 - September 2010
Mitel September 1999 - November 2008
Skills
Product Management, Telecommunications, Unified Communications, Product Development, IVR, Managed Services, Solution Selling, Wireless, Direct Sales, Telephony, Cloud Computing, CTI, Strategy, Negotiation, Sales Process, Hosted Services, VoIP, Management, Channel Partners, SIP Trunking, MPLS, Sales, SIP, Sales Engineering, SaaS, IP, Call Centers, Professional Services, Mobile Devices, Customer Satisfaction, Program Management, Vendor Management, Sales Management, Sales Operations, Video Conferencing, Contact Centers, Ethernet, WAN, Project Management, Multi-channel Marketing, Pre-sales, Channel Marketing, VMware Sales..., VSP 2015, VTSP 2015
Education
University of Phoenix 1998 — 2000
MBA, Business, 4.0
Cleveland State University
BS, Chemistry
Copper Point September 2013 - Present
Syntellect June 2007 - Present
SEWS 2005 - 2007
Skills
IVR, Software Development, Agile Methodologies, Java, Telecommunications, Testing, Object Oriented Design, Integration, Software Engineering, Visual Studio, Scrum, TCP/IP, ClearCase, Unix, XML
Education
Arizona State University
Bachelor of Science (BS), Computer Science
TriWest Healthcare Alliance July 2006 - Present
TriWest Healthcare Alliance January 2010 - July 2011
Syntellect 2003 - 2005
AGCS 2000 - 2004
Skills
Call Centers, Cisco Technologies, Data Center, Disaster Recovery, HIPAA, Healthcare Information..., Human Resources, IVR, Integration, Java, VoIP
Education
University of Phoenix 2001 — 2003
Masters Degree, Technology Management
Cisco Systems November 2011 - Present
BNI Video September 2009 - November 2011
EBSCO Publishing, Inc May 2008 - September 2009
OATSystems January 2006 - November 2007
Novell 2004 - 2005
Syntellect 2003 - 2004
Teloquent Communications 1995 - 2003
Teloquent 1989 - 1995
GTE Laboratories 1987 - 1989
Education
University of Colorado Boulder 1985 — 1987
MS, Computer Science
Union Bank September 2013 - Present
TD Bank March 2012 - August 2013
Primary Residential Mortgage, Inc. June 2010 - June 2011
State of Arizona - Dept. of Financial Institutions September 2008 - January 2010
Core Mortgage Group May 2008 - June 2008
Morgan Financial, Inc. August 2003 - February 2008
Countrywide Wholesale Mortgage August 2002 - August 2003
ClearData Communications, Inc. June 2000 - December 2000
Inter-Tel Communications January 2000 - June 2000
Syntellect September 1993 - December 1999
Skills
Project Management, Technical Support, NMLS, Mortgage Lending, Mortgage Banking, Loans, Banking, FHA, Management, Mortgage Underwriting, Compliance, Financial Risk, Commercial Lending, Consumer Lending, Policy, Training, Residential Mortgages, Mortgage Servicing, Loan Servicing, Refinance, Analysis, Credit Analysis, Risk Management, AML, Financial Services, Funding, Bank Secrecy Act, Small Business Lending, Retail Banking, USDA, Anti Money Laundering
Education
Arizona State University West 1994 — 1997
BS, Marketing
Mount Washington College
AA, Computer Science / Programming
Xavient Information Systems 2011 - 2012
T-Mobile 2008 - 2011
Accenture November 2003 - June 2006
WebToneTech/Fidelity National Financial, Inc 2000 - 2002
Z-TEL 2000 - 2000
Syntellect 1999 - 2000
Education
University of Illinois Springfield
B.A., Computer Science
ACI Worldwide February 2011 - Present
Curtis 1000 2010 - 2011
Mansfield Oil Company 2009 - 2010
Landis+Gyr May 2008 - January 2009
Official Payments May 2001 - January 2008
Cisco Systems 1997 - 2001
Schlumberger 1997 - 1998
Schlumberger Industries 1997 - 1998
Syntellect 1996 - 1997
Skills
C#, Software Development, SQL, Web Services, Microsoft SQL Server, MySQL, Integration, Agile Methodologies
Education
Columbus State University 2010 — 2012
Master of Science, Computer Science, Information Assurance, 3.86 GPA
Clemson University 1993 — 1996
McKesson Provider Technologies October 2010 - Present
McKesson Provider Technologies July 2009 - October 2010
McKesson Provider Technologies July 1996 - July 2009
Syntellect May 1991 - February 1996
syntellect 1990 - 1996
Education
Georgia Institute of Technology 1986 — 1990
IEI Technology Corp May 2013 - Present
Coast Automation, Inc. October 2012 - March 2013
Suntron Corporation April 2009 - July 2012
Avnet Technology Solutions January 2008 - October 2008
Intel/Dialogic November 2000 - December 2007
Syntellect February 1999 - November 2000
Edify Corporation January 1997 - February 1999
Skills
High impact Sales..., Territory Growth..., New Product Launch, Strategic Market..., Multimillion-dollar ..., Team Leadeship,..., Ability to build..., Consultative Sales..., OEM Sales, Solution selling, New Business Development, Embedded Systems, Strategic Planning, Computer Hardware, System integration, OEMs, Leadership, Management, Solution Selling, Product Development, Integration, Sales Presentations, Telecommunications, SaaS, Selling, Business Development, Sales Operations, Positioning, Networking, Sales, Sales Management, Mobile Devices, Channel Partners, CRM, Contract Negotiation, Managed Services, Pricing, Marketing Strategy, Forecasting, Cross-functional Team..., Strategic Partnerships, Product Marketing, Direct Sales, Product Management, Manufacturing, Unified Communications, Key Account Management, Call Centers, Salesforce.com, Cloud Computing
Education
Massasoit Community College 1974 — 1976
A.A.S, Business
J.Hilburn December 2014 - Present
BroadSoft January 2014 - December 2014
Space Dynamics Laboratory May 2012 - December 2013
EyeTech Digital Systems December 2009 - May 2012
Syntellect May 2008 - November 2009
BYU-Idaho 2007 - 2008
Skills
C++, Qt, .NET, C#, GUI, OOP, Windows, Linux, Java, User Experience, Qt Creator, Visual Studio, Agile Methodologies, Graphic Design, Digital Signal..., Test Driven Development, Human Computer..., Photoshop, GIMP, Git, User Interface Design, Software Engineering, Design Patterns, Software Development, Eclipse, Subversion, Valgrind, JavaScript, HTML, Perl, XML, CSS, Web Services, Mac OS X, PostgreSQL, MySQL, SQL, JSON, Ruby, Bash
Education
Brigham Young University - Idaho 2001 — 2008
BS, Computer Science
Enghouse Interactive April 2013 - Present
Syntellect February 1990 - March 2013
Skills
Agile Methodologies, Software Development, Java, Scrum, XML, Object Oriented Design, IVR, Eclipse, Subversion, Software Engineering, CTI
Education
Arizona State University 1980 — 1985
Bachelor of Science, Computer Science
Enghouse Interactive November 2000 - Present
Syntellect May 2007 - May 2008
Syntellect August 2005 - May 2007
Tandem Computers, Inc. 1989 - 2000
Education
Microsoft, Inc. 1999 — 2000
MCSE, Microsoft Certified Systems Engineer
University of California, Berkeley 1994 — 1995
UNIX System Administration, Certification
Santa Clara University 1978 — 1982
B.S., Political Science
GE Aviation May 2007 - Present
Smiths Aerospace 2003 - 2007
Honeywell September 1996 - November 2003
Honeywell 1993 - 2003
Syntellect June 1994 - September 1996
Skills
Software Quality..., Avionics, Program Management, Testing, C, Six Sigma, DO-178B, Process Improvement, Systems Engineering, Aerospace, Requirements Analysis, Requirements Management, Product Development, Embedded Systems, Cross-functional Team..., Networking, CRM, Integration, Software Engineering, Configuration Management, Software Development, Engineering Management, Agile Methodologies, Embedded Software, Engineering, Rational DOORS, Software Design
Education
Arizona State University 1989 — 1992
BSE, Computer systems Engineering
Chadron State College 1981 — 1983
Journalism
Rushville High School 1978 — 1981
Retired Corporate Executive March 2009 - March 2009
Advanced Test Environments January 2002 - March 2009
Matria Healthcare September 1999 - January 2002
Global Touch Systems August 1998 - September 1999
Syntellect March 1996 - July 1998
Telecorp Systems February 1991 - March 1996
Cable Graphix January 1990 - August 1990
Scientific Atlanta May 1979 - October 1989
Education
Harvard Business School 1987 — 1987
Corporate Financial Management
Georgia State University 1974 — 1976
MPA, Accounting
University of Georgia - Terry College of Business 1971 — 1974
BBA, Accounting
Sirius XM Radio Inc. February 2003 - Present
ACTV Inc. October 2000 - February 2003
Sarnoff Corporation January 1997 - October 2000
Syntellect 1992 - 1994
Syntellect 1992 - 1994
Skills
Product Management, Enterprise Architecture, Embedded Systems, Wireless, Systems Engineering, Engineering Management, Integration, System Architecture, Product Development, Mobile Devices, Software Development, Cross-functional Team..., Electronics, RF, Software Engineering, Embedded Software, C++, SQL, Perl, PHP, Streaming Media, Digital Media, Linux, Windows, Digital Electronics, Microprocessors, MPEG2, Information Security
Education
Drexel University 1987 — 1992
BS, Electrical Engineering
The Home Depot February 2007 - June 2009
Syntellect 2002 - 2004
First Data Corporation 1993 - 1999
Georgia Institute of Technology 1978 - 1993
Skills
Database Design, Unix, SQL, Databases, Updating, Perl, PHP
Education
Georgia Institute of Technology 1972 — 1980
BS, Information and Computer Science
Cisco Systems December 1977 - September 2011
Scientific Atlanta 1977 - 2011
Syntellect January 1990 - May 1999
Education
Georgia Institute of Technology
BISyE, Industrial Engineering
Harvard Business School
MBA
Insight October 2012 - Present
Enghouse Interactive October 2002 - February 2012
Syntellect June 2002 - June 2009
Integrated Information Systems September 1999 - August 2001
MicroAge Inc 1989 - 1999
MicroAge Computers 1989 - 1999
Education
University of Colorado Boulder 1981 — 1985
BS, Finance
Blizzard Entertainment October 2013 - Present
General Dynamics February 2009 - August 2013
Syntellect March 1995 - October 2008
Syntellect February 1990 - March 1995
Skills
Object Oriented Design, Subversion, Design Patterns, Agile Methodologies, C++, Eclipse, SQL, XML, Java, Scrum, SDLC, Software Engineering, Perl, Project Management, C, Web Services, Ant, Databases, XSLT, UML, ClearCase, C#, Software Development, JUnit, JavaScript, Visual Studio, Software Design
Education
Dominican School of Philosophy & Theology 1980 — 1982
BA, Philosophy
Arizona State University
Spectrum Marketing Associates July 2010 - Present
Spectrum Marketing Associates March 1996 - Present
Syntellect September 1986 - January 1996
Lasher-Cowie 1978 - 1986
Skills
Electronics, Account Management, Sales Management, Key Account Management, New Business Development, Manufacturing, Sales, Oracle Enterprise..., Product Marketing, Connectors, Supply Chain Management, Engineering, Cross-functional Team..., Competitive Analysis, International Sales, Direct Sales, Product Development, Strategy, Team Management, Forecasting, Strategic Partnerships, Pricing, Product Management, Channel Partners, Semiconductors, Semiconductor Industry, Product Launch, Sales Operations, Consumer Electronics, Solution Selling, Solid State Lighting, P&L Management, Components, Analog, Electronics..., Distributors, Power Supplies, Key Account Development, Global Business..., IC, Pricing Strategy, Sales Process, Market Penetration
Education
Arizona State University 1975 — 1978
Masters, Archaeology & Anthropology
Isaac Jr. High Phoenix, AZ
Isaac Jr. High Phoenix, AZ
Integrated Voice Solutions February 2010 - Present
Syntellect November 1994 - October 2008
DSET Laboratories September 1993 - September 1994
Sperry Flight Systems January 1984 - August 1992
Skills
IVR, Software Development, Eclipse, CTI, VoIP, SQL, C, Visual Basic, Speech Recognition, Agile Methodologies, XML, C++, Unix, Java, Object Oriented Design, Scrum, Subversion, C#, JavaScript, HTML, Linux, Programming
Education
DeVry University 2000 — 2002
•Bachelor of Science in Technical Management, on the application side
Glendale Community College 1996 — 1999
Programming
DeVry Institute of Technology 1980 — 1983
Associate of Applied Science in Electronic Engineering Technology, Electronic Engineering
Bellevue School District March 2005 - Present
DeVry University 2003 - 2005
Bell Labs Lucent Technologies August 2000 - July 2003
Syntellect October 1998 - August 2000
T-NETIX 1996 - 1998
Education
Keller Graduate School of Management of DeVry University 1999 — 2003
Masters Degree, Information Systems Management
DeVry University 1995 — 1998
Bachelor, Computer Information Systems
Family Partners, LLC September 2014 - Present
Fennemore Craig September 2012 - April 2014
E+C2 Holdings, LLC February 2012 - September 2012
Goldberg & Osborne May 2010 - May 2011
Foundation for Blind Children 2006 - 2011
Arizona Sports and Tourism Authority 2001 - October 2009
Home, Office and Personal Organizers, Inc. 1997 - 2001
Futech Interactive Products, Inc. 1994 - 1997
Hypercom, Inc. 1993 - 1993
Syntellect 1990 - 1993
Skills
Internal Controls, Cash Management, Policy Writing, Financial Reporting, Budgeting, Accounting, Audit, Administration, Insurance, Analysis, Executive Management, Financial Analysis, Strategic Planning, Compliance, Microsoft Office, Process Improvement, Financial Accounting, Business Planning, Financial Management, Forecasting, Risk Management, Contract Negotiation, Excel, Planning, Employee Relations, Negotiation, Inventory Management, Financial Planning, Cash Flow, General Ledger, GAAP, Cost Accounting, Policy, Manufacturing, Accounts Payable, Accounts Receivable, Auditing, Corporate Finance, Budgets, Strategic Financial..., Managerial Finance, Microsoft Excel, Project Planning, Finance, Management, System Administration, Training, Leadership, Entrepreneurship, Mergers & Acquisitions
Education
Thunderbird School of Global Management 1982 — 1983
Masters International Management, Finance
Minnesota State University, Moorhead 1975 — 1979
Bachelor of Science, Management Science, Finance, Accounting
Management One March 2010 - Present
Solu Technologies 2013 - 2013
AZ Great Pyranees 2004 - 2013
IPRO Tech March 2011 - August 2012
ICM Document Solutions September 2009 - January 2011
Sage Software November 2002 - September 2009
Cammelback Research Alliance 1997 - 2003
Wang Informatics Legal Systems 1987 - 1993
Syntellect 1990 - 1991
Skills
Web Development, Software Development, Professional Services, Architecture, Agile Methodologies, WCF, Integration, C#, Microsoft SQL Server, .NET, Testing, CRM, Mobile Devices, Windows, Visual Studio, Databases, MVVM, Scrum, VB.NET, Enterprise Architecture, Business Analysis, Java, Architectures, SDLC, JavaScript, Enterprise Software, Software Engineering, WPF, SaaS, Consulting, ERP, T-SQL, SQL, XML, ASP.NET, Software Design, HTML, Web Services, Database Design
Education
University of Pittsburgh 1975 — 1976
MLIS
Oberlin College 1971 — 1975
BA, Music
Roosevelt Junior High
Yavapai County 1999 - May 2014
Syntellect 1995 - 1999
Skills
Software Development, Database Design, Programming, ASP.NET, Visual Basic, VB.NET, SQL Server, Visual Studio, SQL, JavaScript, Web Applications, HTML, jQuery, C, C++, CSS, Photoshop, Digital Photography, Photo Editing, Microsoft SQL Server, Web Services, XML, C#, Agile Methodologies, .NET, T-SQL, Object Oriented Design, Scrum, Eclipse, Integration, Windows, Software Engineering, Databases
Education
State University of New York at New Paltz 1975 — 1977
BA
Sullivan County Community College 1974 — 1975
AA
Adapt Telephony Services, LLC December 2012 - Present
Freedom Mortgage 2009 - December 2012
Syntellect 2001 - 2009
Teloquent 2001 - 2003
premier auto insurance 1995 - May 2001
american independant 1994 - May 1995
Skills
Telecommunications..., Interactive...
Education
East Stroudsburg University of Pennsylvania 1990 — 1993
BS, Biology
Dignity Health December 2014 - Present
Dignity Health November 2013 - Present
Arizona Strategic Enterprise Technology (ASET) April 2011 - November 2013
Governor's Office of Economic Recovery December 2009 - April 2011
Argonaut Group March 2005 - December 2009
Syntellect 2004 - 2005
Kemper Insurance April 2001 - February 2004
Skills
Vendor Management, SDLC, Process Improvement, Visio, Business Analysis, Disaster Recovery, Project Management, Project Planning, Program Management, Automation, MS Project, Software Project..., Project Portfolio..., Information Technology..., Microsoft CRM, Healthcare Information..., PMP, IT Management, Cross-functional Team..., Databases, IT Strategy, Business Process, SharePoint, Security, Integration, Business Intelligence, Requirements Analysis, Information Technology, ITIL, Enterprise Architecture, Outsourcing, Software Documentation, System Administration, Management, Enterprise Software, PMO, Data Center, Health Information..., Consulting, Requirements Gathering, IT Operations, Systems Analysis, Business Process..., Governance, Data Warehousing, Agile Methodologies, Cloud Computing, IT Service Management, Software Development, Solution Architecture
Education
University of Phoenix 2002 — 2004
BSIT, Information Technology
DeVry University September 2009 - August 2013
Various Real Estate firms November 2001 - September 2009
Syntellect January 2007 - October 2007
Syntellect May 2000 - July 2001
Xantel Connex January 1997 - January 2000
Skills
Training, Customer Service, Instructional Design, Program Management, Management, Public Speaking, Admissions, Sales, Business Development, Fundraising, Staff Development, Technical Training, Software Documentation, Student Affairs, Adult Education, Time Management, Networking, Training Delivery, CRM, Leadership, SDLC, Higher Education, Leadership Development, Technical Writing, Relationship Management, E-Learning, Coaching, Interviews, LMS, ADDIE, LCMS, Salesforce.com, Career Development, Sales Presentations, Customer Retention, Assesme, Curriculum Design, Blended Learning, Instructor-led Training, Cross-functional Team..., Curriculum Development, Microsoft Office, Distance Learning, Employee Training, Customer Satisfaction, Team Building, Organizational..., Strategic Planning, Consulting, Career Counseling
Education
Arizona State University
Bachelor of Science, Sociology
University of Phoenix
Master of Arts in Education, Adult Education and Distance Learning
Syntellect January 2005 - March 2009
Syntellect January 1999 - January 2005
Syntellect January 1996 - January 1999
Syntellect July 1993 - January 1996
Education
DeVry Institute of Technology 1990 — 1993
Bachelor of Science, Computer Information Systems
Northern Arizona University 1986 — 1988
general studies
City of Atlanta April 2011 - Present
Keith Whitaker & Company LLC December 2005 - Present
Syntellect 1993 - 2006
Education
GA Southern 1982 — 1984
BS, COMMUNICATION ARTS
Lees-McRae College 1980 — 1982
AS, Engineering
Kriegel Consulting March 2015 - Present
ThoughtWorks July 2013 - March 2015
ThoughtWorks August 2007 - March 2015
The DSW Group, Ltd. 2000 - 2007
Syntellect 1998 - 2000
Skills
Agile Methodologies, Continuous Integration, Test Driven Development, Agile Project Management, Scrum, Software Project..., Ruby, Software Development, Spring, SDLC, Java, Ruby on Rails, SOA, BDD, JUnit, Requirements Analysis, Business Analysis, Extreme Programming, Design Patterns, Java Enterprise Edition, REST, Web Services, Hibernate
Education
Tufts University 1992 — 1997
Philosophy, Political Science
EboCom, LLC July 2010 - Present
Syntellect 2005 - July 2010
Open Payment Technologies 2003 - 2005
Skills
Object Oriented Design, Unix, XML, Eclipse, Software Development, CTI, Subversion, Java, JavaScript, IVR, SQL, VoIP, Ant, Integration, Software Engineering, TCP/IP, Tomcat, C#, Linux, JSP, Agile Methodologies
Education
Arizona State University 2000 — 2002
MCS, Computer Science
Indiana University Bloomington 1992 — 1996
BA, Psychology
Contractor Management Services April 2015 - Present
Contractor Management Services March 2014 - April 2015
MSS Technologies March 2010 - February 2014
Independent Contractor November 2007 - March 2010
Syntellect January 2002 - June 2007
Integrated Information Systems July 1999 - December 2001
Schaller Anderson March 1998 - June 1999
OneSource Distributors Inc, formerly known April 1989 - January 1996
Skills
Business Analysis, Requirements Analysis, Project Management, Requirements Gathering, PMP, Enterprise Software, SDLC, Leading Organizational..., Business Process..., Program Management, Software Documentation, Software Development, Cross-functional Team..., Change Management, Business Process, Business Process..., Process Improvement
Education
Arizona State University 1998 — 1999
Master of Science, Information Management, 3.9
Arizona State University 1996 — 1998
Bachelor of Science, Accountancy, summa cum laude
Early Warning Services December 2011 - Present
Early Warning Services March 2011 - December 2011
City of Phoenix April 2002 - March 2011
AdOn Network June 2009 - November 2009
Syntellect 2006 - 2007
Sysix Consulting 2001 - 2002
Direct Alliance 1999 - 2001
Insight 1996 - 1998
Education
Arizona State University - W. P. Carey School of Business 1995 — 1997
BS, Computer Information Systems
Performance Software Corporation February 2007 - Present
Alcatel-Lucent May 1994 - January 2004
Syntellect September 1992 - May 1994
Alcatel-Lucent June 1987 - June 1990
Ortho-McNeil Pharmaceutical May 1983 - May 1984
Bristol-Myers Squibb June 1980 - May 1983
Skills
Software Engineering, Systems Engineering, Embedded Software, Software Design, C++, Perl, C, ClearCase, Embedded Systems, Object Oriented Design, Java, Testing, Software Development, C#, System Architecture, RTOS
Education
Arizona State University 2004 — 2006
PSM, Computational Bioscience
Arizona State University 1987 — 1992
MS, Computer Science
Russell Sage College 1976 — 1980
BA, Chemistry
Syntellect April 2005 - Present
Enghouse Interactive 2005 - Present
Orbitz April 2004 - April 2005
Zurich North America June 2000 - April 2004
Denniston & Denniston, Inc May 1998 - June 2000
Open Business Systems November 1997 - June 1999
Genesis November 1995 - November 1997
Electronic Data Systems December 1982 - November 1995
Skills
Software Development, Integration, Agile Methodologies, Java, Scrum, XML, SQL, Java Enterprise Edition, C++, Spring Framework, C#, NinjaTrader, NinjaScript
Education
Trinity International University
BA, Physical Education K-12
Universal Technical Institute EntrepreneurMarket America Unfranchise OwnerAugust 2012 - Present
Syntellect 1998 - 2002
Skills
Higher Education, Public Speaking, Microsoft Office, Event Planning, Customer Service, PowerPoint, Microsoft Excel, Leadership, Microsoft Word, Teaching
Education
Paradise Valley Community College
Syntellect July 2011 - Present
Education
DePaul University 2005 — 2010
BSIS, Information Systems
IGG August 2014 - March 2015
Electronic Arts (EA) July 2013 - June 2014
Critical Path September 2004 - April 2012
Inxight Software March 2006 - September 2006
Vertical Inversion Systems March 2002 - September 2004
ITG May 2002 - December 2003
Syntellect August 2000 - March 2002
Silverlake Communications October 1998 - June 1999
ARIS Inc. January 1998 - August 1998
MCI March 1997 - January 1998
Skills
Agile Methodologies, Scrum, Object Oriented Design, C++, Linux, Visual Studio, MySQL, Java, UML, Scalability, Software Project..., High Availability, Distributed Development, Optimizing Performance, Client-server..., Cross-platform..., Multithreading, Solaris, gdb, gprof, NetBeans, Sockets, TCP/IP, Unit Testing, SQL, RUP, Software Design Patterns, Refactoring, internationalization, STL, HTTP, LDAP, XML, RFCs, Doxygen, Subversion, Git, Jenkins, Visual Paradigm, Java Enterprise Edition, Tomcat, TR-069
Education
The University of British Columbia 1992 — 1996
Bachelor of Science, Computer Science