Syntellect Inc.
Industry: Software company
DescriptionHeadquarters: Phoenix, AZ Founded: 1984 Parent organization: Enghouse Systems Ltd. Subsidiaries: Fluency Voice Technology, Apropos Technology
Syntellect Inc. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Syntellect Inc.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Syntellect Inc. Salaries. You can even request information on how much does Syntellect Inc. pay if you want to. Learn about salaries, pros and cons of working for Syntellect Inc. directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
48 Syntellect Inc. employees in database. Find out everything there's to know about Syntellect Inc. employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Syntellect Inc. Employees
Employee
Years
Job
Industry
Christie Weber Christie Weber's Syntellect Inc. Experience June 1993 - January 2000
Job Regional Executive Administrator, Business Development at American Express
Industry Financial Services
Experience
American Express November 2005 - Present
ON-THE-MARK Consulting 2002 - 2005
Syntellect, Inc. June 1993 - January 2000
Skills
Executive..., Sales, Office Management, Salesforce.com, Outlook, Microsoft Office, Salesforce Administrator, Human Resources, Sales Leads, Payroll, Event Planning, New Hire Training, New Hire Processes, Onboarding, Customer Service, Business Travel, Organization, Marketing, Expense Reports, Handle Confidential..., Research, Invoice Processing, Online Research, Telecommunications, Voice Over, Cisco VoIP, Project Management, Manufacturing..., Purchase Management, VocalPoint IVR Developer, Concur, Calendars, Expense Management, Management, Confidentiality, Office Administration, Microsoft Office 2007, Sales Management, Operations Management, Small Business, Fast Data, Relationship Management, Business Development, CRM, Strategic Planning
Education
Emily Griffith Technical College 1976 — 1978
Extended learning, Business and Technology
John F. Kennedy High School
High School, Business, Management, Marketing, and Related Support Services
American Express November 2005 - Present
ON-THE-MARK Consulting 2002 - 2005
Syntellect, Inc. June 1993 - January 2000
Skills
Executive..., Sales, Office Management, Salesforce.com, Outlook, Microsoft Office, Salesforce Administrator, Human Resources, Sales Leads, Payroll, Event Planning, New Hire Training, New Hire Processes, Onboarding, Customer Service, Business Travel, Organization, Marketing, Expense Reports, Handle Confidential..., Research, Invoice Processing, Online Research, Telecommunications, Voice Over, Cisco VoIP, Project Management, Manufacturing..., Purchase Management, VocalPoint IVR Developer, Concur, Calendars, Expense Management, Management, Confidentiality, Office Administration, Microsoft Office 2007, Sales Management, Operations Management, Small Business, Fast Data, Relationship Management, Business Development, CRM, Strategic Planning
Education
Emily Griffith Technical College 1976 — 1978
Extended learning, Business and Technology
John F. Kennedy High School
High School, Business, Management, Marketing, and Related Support Services
Steve Tollefson Steve Tollefson's Syntellect Inc. Experience December 1994 - June 1995
Job Director of IT at TLX, Inc.
Industry Information Technology and Services
Experience
TLX, Inc. October 1998 - Present
CIGNA Healthcare of Arizona June 1997 - October 1998
CIGNA HealthCare of Arizona July 1996 - June 1997
First Interstate Bank June 1995 - July 1996
Syntellect, Inc. December 1994 - June 1995
Skills
Disaster Recovery, Servers, Microsoft SQL Server..., IBM QMF/DB2, Microsoft Exchange, Microsoft Access VBA, Windows Server, Computer Hardware Build..., Network Administration, RightFax, Sabre CrewTrac Data..., Oracle SQL, Data Warehousing, Blackberry Enterprise..., RS6000 KB SQL, IIS Administration, Visual Basic, Hyper-V
Education
DeVry University Phoenix 1992 — 1995
Bachelor of Science (B.S.), Computer Information Systems, 3.98
TLX, Inc. October 1998 - Present
CIGNA Healthcare of Arizona June 1997 - October 1998
CIGNA HealthCare of Arizona July 1996 - June 1997
First Interstate Bank June 1995 - July 1996
Syntellect, Inc. December 1994 - June 1995
Skills
Disaster Recovery, Servers, Microsoft SQL Server..., IBM QMF/DB2, Microsoft Exchange, Microsoft Access VBA, Windows Server, Computer Hardware Build..., Network Administration, RightFax, Sabre CrewTrac Data..., Oracle SQL, Data Warehousing, Blackberry Enterprise..., RS6000 KB SQL, IIS Administration, Visual Basic, Hyper-V
Education
DeVry University Phoenix 1992 — 1995
Bachelor of Science (B.S.), Computer Information Systems, 3.98
Blair Koch - Denver Business Owner Expert Blair Koch - Denver Business Owner Expert's Syntellect Inc. Experience 1987 - 1990
Job The Ultimate Growth Resource for Privately Owned Businesses in Denver
Industry Management Consulting
Experience
The Alternative Board - Denver West May 2005 - Present
BEK Enterprises, LLC April 2000 - Present
Rapt, Inc. 2000 - 2001
iSpring 2000 - 2000
Aspect Communications 1990 - 2000
Syntellect, Inc. 1987 - 1990
Electronic Data Systems 1985 - 1987
IBM 1984 - 1985
Skills
Business Strategy, Business Planning, Small Business, Small Business..., Entrepreneurship, Personality Assessment, Succession Planning, Exit Strategies, Executive Coaching, Executive Management, Executive Development, Family Business, Advisory Boards, Sales Management, Management Consulting, Change Management, Organizational..., Start-ups, Leadership Development, Team Building, Mentoring, Coaching, New Business Development, Strategic Planning, Marketing Strategy, Team Leadership, Public Speaking, Strategic Thinking, Personal Development, Strategic Partnerships, Facilitators, Business Development, Strategy, Management, Marketing, Performance Improvement, Mergers & Acquisitions, Product Management, Personality Profiling, Facilitating, Business Growth, Strategy Facilitation, Entrepreneur, Strategy Development, Organizational Change, Change Leadership, Business Management, Consulting, Training, Product Marketing
Education
California State University, Sacramento 1981 — 1985
BS, Business Administration - MIS and Communication Studies
The Alternative Board - Denver West May 2005 - Present
BEK Enterprises, LLC April 2000 - Present
Rapt, Inc. 2000 - 2001
iSpring 2000 - 2000
Aspect Communications 1990 - 2000
Syntellect, Inc. 1987 - 1990
Electronic Data Systems 1985 - 1987
IBM 1984 - 1985
Skills
Business Strategy, Business Planning, Small Business, Small Business..., Entrepreneurship, Personality Assessment, Succession Planning, Exit Strategies, Executive Coaching, Executive Management, Executive Development, Family Business, Advisory Boards, Sales Management, Management Consulting, Change Management, Organizational..., Start-ups, Leadership Development, Team Building, Mentoring, Coaching, New Business Development, Strategic Planning, Marketing Strategy, Team Leadership, Public Speaking, Strategic Thinking, Personal Development, Strategic Partnerships, Facilitators, Business Development, Strategy, Management, Marketing, Performance Improvement, Mergers & Acquisitions, Product Management, Personality Profiling, Facilitating, Business Growth, Strategy Facilitation, Entrepreneur, Strategy Development, Organizational Change, Change Leadership, Business Management, Consulting, Training, Product Marketing
Education
California State University, Sacramento 1981 — 1985
BS, Business Administration - MIS and Communication Studies
Mike Chavis Mike Chavis's Syntellect Inc. Experience 1998 - 1999
Job System Engineer at Flowers Foods
Industry Food Production
Experience
Flowers Foods January 2000 - Present
Syntellect, Inc 1998 - 1999
Sales Technologies 1997 - 1998
U.S. Army September 1977 - September 1997
Skills
Servers, Security, Printers, Laptops, Customer Relations, Team Building, Change Management, Microsoft Office, Active Directory, Windows, Troubleshooting, Windows Server, Windows Server 2003, System Administration, Windows Server 2008, Lotus Notes, Backup Exec
Education
American InterContinental University 2010 — 2012
Associates Degree, AA
US Army 1982 — 1997
Leadership/Master Gunner, Leadership/Drill Sergeant/Master Gunner/UCOFT
Flowers Foods January 2000 - Present
Syntellect, Inc 1998 - 1999
Sales Technologies 1997 - 1998
U.S. Army September 1977 - September 1997
Skills
Servers, Security, Printers, Laptops, Customer Relations, Team Building, Change Management, Microsoft Office, Active Directory, Windows, Troubleshooting, Windows Server, Windows Server 2003, System Administration, Windows Server 2008, Lotus Notes, Backup Exec
Education
American InterContinental University 2010 — 2012
Associates Degree, AA
US Army 1982 — 1997
Leadership/Master Gunner, Leadership/Drill Sergeant/Master Gunner/UCOFT
Brad Kidd Brad Kidd's Syntellect Inc. Experience May 2006 - July 2007
Job Chief Information Officer at OnePoint Patient Care
Industry Information Technology and Services
Experience
OnePoint Patient Care June 2014 - Present
Rent My CIO October 2010 - Present
Agilesys, Inc. November 2011 - December 2012
On Time Express, Inc. September 2009 - October 2010
OneNeck IT Services September 2007 - September 2009
Syntellect, Inc. May 2006 - July 2007
JusticeTrax, Inc. January 2005 - October 2005
Lucent Technologies February 2002 - December 2004
AG Communication Systems January 1995 - February 2002
First Interstate Bank September 1992 - January 1995
Skills
Vendor Management, Business Continuity, Business, Negotiation, Auditing, Process Optimization, Technology Alignment, Technology, Program Management, Business – Technology..., Technology turnaround, Business suitability..., Contract review and..., Business continuity..., Risk analysis and..., Project Management, IT Strategy, IT Management, Outsourcing, Strategy, Microsoft Exchange, Telecommunications, Disaster Recovery, Enterprise Software, Process Improvement, VoIP, Leadership, Start-ups, Data Center, Infrastructure, Servers, ITIL, Product Management, Optimizations, Go-to-market Strategy, Active Directory, Information Technology, Business Process..., Management, Business Planning, Product Development, Networking, Commercialization, Technical Support, Analysis, Windows Server, TCP/IP
Education
University of Arizona
Bacholor of Science
OnePoint Patient Care June 2014 - Present
Rent My CIO October 2010 - Present
Agilesys, Inc. November 2011 - December 2012
On Time Express, Inc. September 2009 - October 2010
OneNeck IT Services September 2007 - September 2009
Syntellect, Inc. May 2006 - July 2007
JusticeTrax, Inc. January 2005 - October 2005
Lucent Technologies February 2002 - December 2004
AG Communication Systems January 1995 - February 2002
First Interstate Bank September 1992 - January 1995
Skills
Vendor Management, Business Continuity, Business, Negotiation, Auditing, Process Optimization, Technology Alignment, Technology, Program Management, Business – Technology..., Technology turnaround, Business suitability..., Contract review and..., Business continuity..., Risk analysis and..., Project Management, IT Strategy, IT Management, Outsourcing, Strategy, Microsoft Exchange, Telecommunications, Disaster Recovery, Enterprise Software, Process Improvement, VoIP, Leadership, Start-ups, Data Center, Infrastructure, Servers, ITIL, Product Management, Optimizations, Go-to-market Strategy, Active Directory, Information Technology, Business Process..., Management, Business Planning, Product Development, Networking, Commercialization, Technical Support, Analysis, Windows Server, TCP/IP
Education
University of Arizona
Bacholor of Science
Bruno Walter's Syntellect Inc. Experience April 2007 - June 2011
Job CTO at PLR Services Looking
Industry Information Technology and Services
Experience
PLR Services September 2011 - Present
The Computer Guy 1995 - Present
Telrex February 2010 - June 2011
Syntellect June 2009 - June 2011
Syntellect, Inc. April 2007 - June 2011
Enghouse Systems April 2007 - June 2011
Skills
Enterprise Backup, Disaster Recovery, Remote Support, Active Directory, Exchange, SalesForce, Operations Management, Vendor Management..., Contract Negotiation, Remote Desktop, Microsoft Exchange, Salesforce.com, Enterprise Storage, Cisco Technologies, Routers, Servers, Troubleshooting, Security, Windows, Networking, VoIP, Technical Support, Cloud Computing, Vendor Management, Call Centers, VMware, Virtualization, Windows Server, IT Management, ITIL, Unified Communications, Managed Services, Citrix, Management, TCP/IP, VMware ESX, Wireless, Hardware, Data Center, SAN, Infrastructure, IP, Enterprise Architecture, Telecommunications, Enterprise Software, Computer Hardware, WAN, Network Design, Network Security, Integration
Education
The Ohio State University 1977 — 1981
Bachelors Degree Progam, International Business
Orange High School 1973 — 1977
High School Diploma, College Prep
PLR Services September 2011 - Present
The Computer Guy 1995 - Present
Telrex February 2010 - June 2011
Syntellect June 2009 - June 2011
Syntellect, Inc. April 2007 - June 2011
Enghouse Systems April 2007 - June 2011
Skills
Enterprise Backup, Disaster Recovery, Remote Support, Active Directory, Exchange, SalesForce, Operations Management, Vendor Management..., Contract Negotiation, Remote Desktop, Microsoft Exchange, Salesforce.com, Enterprise Storage, Cisco Technologies, Routers, Servers, Troubleshooting, Security, Windows, Networking, VoIP, Technical Support, Cloud Computing, Vendor Management, Call Centers, VMware, Virtualization, Windows Server, IT Management, ITIL, Unified Communications, Managed Services, Citrix, Management, TCP/IP, VMware ESX, Wireless, Hardware, Data Center, SAN, Infrastructure, IP, Enterprise Architecture, Telecommunications, Enterprise Software, Computer Hardware, WAN, Network Design, Network Security, Integration
Education
The Ohio State University 1977 — 1981
Bachelors Degree Progam, International Business
Orange High School 1973 — 1977
High School Diploma, College Prep
John B. Phillips John B. Phillips's Syntellect Inc. Experience January 1997 - November 1999
Job Senior Network Engineer
Industry Computer & Network Security
Experience
Rinnai 2005 - Present
SOURCECORP April 2004 - May 2005
BDO USA, LLP August 2000 - June 2003
Access General November 1999 - August 2000
Syntellect, Inc January 1997 - November 1999
US Army September 1989 - September 1994
Skills
Project Management, PCI DSS, Information Security..., Visio, Process Improvement, Information Security, Troubleshooting, COBIT, Network Security, Information Technology, IT Management, Windows Server, Data Center, Security, Account Management, Disaster Recovery, Management
Education
American InterContinental University 2013 — 2016
Master of Information Technology
Clark Atlanta University 1996 — 1998
BS
Morris Brown College 1994 — 1996
Rinnai 2005 - Present
SOURCECORP April 2004 - May 2005
BDO USA, LLP August 2000 - June 2003
Access General November 1999 - August 2000
Syntellect, Inc January 1997 - November 1999
US Army September 1989 - September 1994
Skills
Project Management, PCI DSS, Information Security..., Visio, Process Improvement, Information Security, Troubleshooting, COBIT, Network Security, Information Technology, IT Management, Windows Server, Data Center, Security, Account Management, Disaster Recovery, Management
Education
American InterContinental University 2013 — 2016
Master of Information Technology
Clark Atlanta University 1996 — 1998
BS
Morris Brown College 1994 — 1996
Gerry Conan's Syntellect Inc. Experience June 1998 - June 1999
Job Center Manager at Lincare, Inc
Industry Medical Devices
Experience
Lincare, Inc November 2004 - Present
Lincare Holdings, Inc March 2003 - November 2004
WebMD June 1999 - February 2001
Syntellect, Inc. June 1998 - June 1999
InHealth Medical June 1995 - June 1998
Bryant & Stratton Business Institute January 1990 - May 1993
The Pompey Club May 1985 - August 1988
Skills
Sales, Customer Service
Education
Nazareth College of Rochester 1985 — 1989
B.S., Business Administration
Lincare, Inc November 2004 - Present
Lincare Holdings, Inc March 2003 - November 2004
WebMD June 1999 - February 2001
Syntellect, Inc. June 1998 - June 1999
InHealth Medical June 1995 - June 1998
Bryant & Stratton Business Institute January 1990 - May 1993
The Pompey Club May 1985 - August 1988
Skills
Sales, Customer Service
Education
Nazareth College of Rochester 1985 — 1989
B.S., Business Administration
Eduardo Olvera Eduardo Olvera's Syntellect Inc. Experience February 2002 - August 2007
Job Sr. Manager & Global Emerging Technology Lead, UI Design at Nuance Communications, Inc.
Industry Information Technology and Services
Experience
Nuance Communications, Inc. May 2013 - Present
AVIxD - Association for Voice Interaction Design February 2009 - Present
VoiceXML Forum, IEEE-ISTO 2007 - Present
Nuance Communications, Inc. August 2007 - May 2013
Syntellect, Inc. February 2002 - August 2007
Integrated Information Systems 1997 - 2002
Acxiom Corporation June 1999 - June 2000
Skills
Usability Testing, Usability, XML, Information Architecture, User Interface Design, User Experience, Interaction Design, Human Computer..., Speech Recognition, Agile Methodologies, User-centered Design, Mobile Design, Multilingual..., Translation, Web Design, Web Development, Voice User Interface..., Creative Strategy, Design Thinking, Innovation, Adobe Creative Suite, Axure, Wizard of OZ Testing, Requirements Analysis, Software Design, User Experience Design, Mobile Applications, IVR, Persona, Mobile Devices, Usability Engineering, Natural Language..., User Research, Professional Services, User Interface, Voice User Interface, Multimodal Experience, Multimodal Interaction, Experience Design, Visual Communication
Education
Nielsen Norman Group 2006 — 2006
Usability In Practice Intensive Camp, Usability
Arizona State University 1997 — 2000
Master or Science in Engineering, Industrial Engineering and Information Systems
Universidad Anáhuac 1993 — 1997
Bachelor in Electrical and Mechanical Engineering, Electrical, Mechanical and Industrial Engineering
Instituto Cumbres
Instituto Cumbres
Nuance Communications, Inc. May 2013 - Present
AVIxD - Association for Voice Interaction Design February 2009 - Present
VoiceXML Forum, IEEE-ISTO 2007 - Present
Nuance Communications, Inc. August 2007 - May 2013
Syntellect, Inc. February 2002 - August 2007
Integrated Information Systems 1997 - 2002
Acxiom Corporation June 1999 - June 2000
Skills
Usability Testing, Usability, XML, Information Architecture, User Interface Design, User Experience, Interaction Design, Human Computer..., Speech Recognition, Agile Methodologies, User-centered Design, Mobile Design, Multilingual..., Translation, Web Design, Web Development, Voice User Interface..., Creative Strategy, Design Thinking, Innovation, Adobe Creative Suite, Axure, Wizard of OZ Testing, Requirements Analysis, Software Design, User Experience Design, Mobile Applications, IVR, Persona, Mobile Devices, Usability Engineering, Natural Language..., User Research, Professional Services, User Interface, Voice User Interface, Multimodal Experience, Multimodal Interaction, Experience Design, Visual Communication
Education
Nielsen Norman Group 2006 — 2006
Usability In Practice Intensive Camp, Usability
Arizona State University 1997 — 2000
Master or Science in Engineering, Industrial Engineering and Information Systems
Universidad Anáhuac 1993 — 1997
Bachelor in Electrical and Mechanical Engineering, Electrical, Mechanical and Industrial Engineering
Instituto Cumbres
Instituto Cumbres
Roberta Gilkison's Syntellect Inc. Experience 1990 - 1992
Job Area Supervisor at American Greetings
Industry Retail
Experience
American Greetings January 2014 - Present
L'Oréal December 2009 - January 2014
Boundless Network April 2008 - August 2009
Carley & Company 2007 - 2008
Coldwell Banker 2005 - 2007
Welcome Home - Accessories & Gifts 1997 - 2001
Syntellect, Inc. 1990 - 1992
Syntellect, Inc. 1987 - 1990
Skills
Advertising, Sales, Account Management, Marketing, Merchandising, Team Leadership, Marketing Strategy, Management, Sales Management, Leadership, Team Building
Education
Morehead State University
Bachelor's Degree, Business Administration/Management
Rowan County High School
American Greetings January 2014 - Present
L'Oréal December 2009 - January 2014
Boundless Network April 2008 - August 2009
Carley & Company 2007 - 2008
Coldwell Banker 2005 - 2007
Welcome Home - Accessories & Gifts 1997 - 2001
Syntellect, Inc. 1990 - 1992
Syntellect, Inc. 1987 - 1990
Skills
Advertising, Sales, Account Management, Marketing, Merchandising, Team Leadership, Marketing Strategy, Management, Sales Management, Leadership, Team Building
Education
Morehead State University
Bachelor's Degree, Business Administration/Management
Rowan County High School
Hei Pak Christine Lam Hei Pak Christine Lam's Syntellect Inc. Experience 2008 - 2009
Job Sr. Software Engineer, Web (III) at Tyco
Industry Media Production
Experience
Tyco May 2015 - Present
NBC Universal April 2011 - May 2015
JP Morgan Chase January 2010 - February 2011
Syntellect, Inc. 2008 - 2009
Norvax, Inc 2005 - 2006
Skills
XML, Scrum, JavaScript, Web Services, jQuery, Java, JSP, Java Enterprise Edition, CSS, Subversion, AJAX, Microsoft SQL Server, Spring, Oracle, Databases
Education
DePaul University 2007 — 2008
MS, Software Engineering
DePaul University 2001 — 2005
BS, Mathematical Computer Studies
Tyco May 2015 - Present
NBC Universal April 2011 - May 2015
JP Morgan Chase January 2010 - February 2011
Syntellect, Inc. 2008 - 2009
Norvax, Inc 2005 - 2006
Skills
XML, Scrum, JavaScript, Web Services, jQuery, Java, JSP, Java Enterprise Edition, CSS, Subversion, AJAX, Microsoft SQL Server, Spring, Oracle, Databases
Education
DePaul University 2007 — 2008
MS, Software Engineering
DePaul University 2001 — 2005
BS, Mathematical Computer Studies
Gill Couto's Syntellect Inc. Experience 1998 - 2002
Job Owner of Gill Couto Photography
Industry Real Estate
Experience
Gill Couto Photography 2005 - Present
Self Employed 2002 - Present
Syntellect, Inc. 1998 - 2002
Schlumberger-Anadrill 1996 - 1998
Arizona State University 1993 - 1996
Xerox Corporation 1990 - 1993
Skills
Software Development, System Architecture, Product Development, Software Engineering, Photography, Investing, Web Services, Agile Methodologies
Education
Arizona State University 1993 — 1996
Master of Science (MS), Computer Science
Rochester Institute of Technology 1989 — 1992
Bachelor of Science (BS), Computer Engineering
Gill Couto Photography 2005 - Present
Self Employed 2002 - Present
Syntellect, Inc. 1998 - 2002
Schlumberger-Anadrill 1996 - 1998
Arizona State University 1993 - 1996
Xerox Corporation 1990 - 1993
Skills
Software Development, System Architecture, Product Development, Software Engineering, Photography, Investing, Web Services, Agile Methodologies
Education
Arizona State University 1993 — 1996
Master of Science (MS), Computer Science
Rochester Institute of Technology 1989 — 1992
Bachelor of Science (BS), Computer Engineering
Greg Bugay Greg Bugay's Syntellect Inc. Experience April 1994 - May 1998
Job Co Founder at Senno, LLC
Industry Information Technology and Services
Experience
Senno, LLC March 2015 - Present
MicroAutomation May 2014 - March 2015
Tellus Solutions February 2014 - April 2014
Vault Networks May 2013 - December 2013
Veddio, LLC May 2011 - July 2012
Acuity Services, Inc October 2008 - May 2011
Prosodie Interactive May 2004 - October 2008
Phone Interactive January 2000 - April 2004
Intelemedia Communications, Inc May 1998 - October 1999
Syntellect, Inc April 1994 - May 1998
Skills
SaaS, Managed Services, Cloud Computing, Telecommunications, VoIP, Data Center, Channel Partners, CRM, Start-ups, Outsourcing, Strategy, Co-location, IVR, Telephony, Unified Communications, Account Management, Strategic Planning, Solution Selling, Business Development, Sales Operations, Software Development, New Business Development, Contract Negotiation, Product Management, Sales Management, IP, Product Marketing, Virtualization, Project Planning, Direct Sales, Hosted Services, Business Strategy, Marketing Strategy, Managed Hosting, Program Management, Team Building, MPLS, SQL, Negotiation, Consultative Selling, Internet Services, Business Modeling, Budgets, Customer Relations, Channel, Planning, Hosting, Budgeting, Channel Management, Storage
Education
Southern Illinois University, Carbondale 1978 — 1982
B.S., Business Administration
William Rainey Harper College 1976 — 1978
AA,AS
Senno, LLC March 2015 - Present
MicroAutomation May 2014 - March 2015
Tellus Solutions February 2014 - April 2014
Vault Networks May 2013 - December 2013
Veddio, LLC May 2011 - July 2012
Acuity Services, Inc October 2008 - May 2011
Prosodie Interactive May 2004 - October 2008
Phone Interactive January 2000 - April 2004
Intelemedia Communications, Inc May 1998 - October 1999
Syntellect, Inc April 1994 - May 1998
Skills
SaaS, Managed Services, Cloud Computing, Telecommunications, VoIP, Data Center, Channel Partners, CRM, Start-ups, Outsourcing, Strategy, Co-location, IVR, Telephony, Unified Communications, Account Management, Strategic Planning, Solution Selling, Business Development, Sales Operations, Software Development, New Business Development, Contract Negotiation, Product Management, Sales Management, IP, Product Marketing, Virtualization, Project Planning, Direct Sales, Hosted Services, Business Strategy, Marketing Strategy, Managed Hosting, Program Management, Team Building, MPLS, SQL, Negotiation, Consultative Selling, Internet Services, Business Modeling, Budgets, Customer Relations, Channel, Planning, Hosting, Budgeting, Channel Management, Storage
Education
Southern Illinois University, Carbondale 1978 — 1982
B.S., Business Administration
William Rainey Harper College 1976 — 1978
AA,AS
Daniel Nations Daniel Nations's Syntellect Inc. Experience February 1997 - September 2005
Job Technology Sales & Operations
Industry Information Technology and Services
Experience
Mitel January 2008 - Present
Inter-Tel Inc. November 2005 - January 2008
Syntellect Inc. February 1997 - September 2005
Network Services Agency March 1993 - February 1997
US Government November 1986 - March 1990
Skills
Sales Engineering, Unified Communications, Managed Services, Solution Selling, Channel, IP, Telecommunications, Telephony, Direct Sales, Cloud Computing, Call Center, VoIP, Sales, Channel Partners, Sales Operations
Education
Park University
Business, Management, Marketing, and Related Support Services
University of Michigan-Flint
Business, Management, Marketing, and Related Support Services
Mitel January 2008 - Present
Inter-Tel Inc. November 2005 - January 2008
Syntellect Inc. February 1997 - September 2005
Network Services Agency March 1993 - February 1997
US Government November 1986 - March 1990
Skills
Sales Engineering, Unified Communications, Managed Services, Solution Selling, Channel, IP, Telecommunications, Telephony, Direct Sales, Cloud Computing, Call Center, VoIP, Sales, Channel Partners, Sales Operations
Education
Park University
Business, Management, Marketing, and Related Support Services
University of Michigan-Flint
Business, Management, Marketing, and Related Support Services
Andrea Autry, CHt, LMT Andrea Autry, CHt, LMT's Syntellect Inc. Experience February 1999 - June 2002
Job Clinical Hypnotherapist, Massage therapist/Owner at Healthy Living Hypnosis
Industry Health, Wellness and Fitness
Experience
Healthy Living Hypnosis & Massage 2012 - Present
Self Employed December 2007 - Present
Naturopathic Specialists June 2010 - August 2015
Self - Employed December 2007 - August 2010
Advanced Vein Center/Advanced Skin and Laser Center August 2009 - June 2010
Paradise Valley Family Care December 2008 - August 2009
Natural Awakenings Magazine March 2008 - March 2009
P.A. For A Day December 2007 - December 2008
Desert Community Medical Associates July 2002 - May 2008
Syntellect Inc February 1999 - June 2002
Skills
Clinical Hypnotherapy, Reiki Practitioner, Freelance Writer, Hypnotherapy, Reiki, Training, Data Entry, Healing, Management, Feature Articles, Human Resources, Marketing, Wellness, Process Scheduler, Healthcare, Recruiting, Pain Management, Event Planning, Blogging, Newsletters, Invoicing, Treatment, Copywriting, Payroll
Education
Cortiva Institute-Scottsdale 2014 — 2015
Licensed Massage Therapist
Attwood Institute for Research and Education 2011 — 2012
C.Ht, Clinical Hypnotherapy
The Haverhill Institute of Staging and Design
Home Staging and Design
Paradise Valley Community College
University of Phoenix
Communications, Communciations/Technology
Healthy Living Hypnosis & Massage 2012 - Present
Self Employed December 2007 - Present
Naturopathic Specialists June 2010 - August 2015
Self - Employed December 2007 - August 2010
Advanced Vein Center/Advanced Skin and Laser Center August 2009 - June 2010
Paradise Valley Family Care December 2008 - August 2009
Natural Awakenings Magazine March 2008 - March 2009
P.A. For A Day December 2007 - December 2008
Desert Community Medical Associates July 2002 - May 2008
Syntellect Inc February 1999 - June 2002
Skills
Clinical Hypnotherapy, Reiki Practitioner, Freelance Writer, Hypnotherapy, Reiki, Training, Data Entry, Healing, Management, Feature Articles, Human Resources, Marketing, Wellness, Process Scheduler, Healthcare, Recruiting, Pain Management, Event Planning, Blogging, Newsletters, Invoicing, Treatment, Copywriting, Payroll
Education
Cortiva Institute-Scottsdale 2014 — 2015
Licensed Massage Therapist
Attwood Institute for Research and Education 2011 — 2012
C.Ht, Clinical Hypnotherapy
The Haverhill Institute of Staging and Design
Home Staging and Design
Paradise Valley Community College
University of Phoenix
Communications, Communciations/Technology
Shannon Gunter Shannon Gunter's Syntellect Inc. Experience May 2000 - May 2011
Job
Industry Telecommunications
Experience
Enghouse Interactive June 2014 - Present
Enghouse Interactive June 2014 - Present
inContact April 2013 - June 2014
Enghouse Interactive June 2011 - July 2012
Syntellect, Inc May 2000 - May 2011
Noble Systems January 1998 - January 2000
Aspect Communications January 1997 - January 1998
IAT January 1995 - January 1997
TELS Corporation January 1985 - January 1995
Skills
IVR, Unified Communications, SaaS, CTI, Solution Selling, Enterprise Software, Contact Centers, Telephony, CRM, Call Center, Channel, VoIP, Channel Partners, Sales Management, Direct Sales, Business Development, ACD, Sales Operations, Leadership, Go-to-market Strategy, Vendor Management, IP, Managed Services, Wireless, Management, Call Centers, Telecommunications, Cloud Computing, Salesforce.com, Workforce Management, Product Management, SIP, Pre-sales, Speech Recognition, Sales, Cisco Technologies, Professional Services, Contract Negotiation, Healthcare Information..., Sales Process, Selling, Solution Architecture, Contact Centre..., Mobile Devices, Partner Management, Business Alliances, Account Management, Software Industry, Customer Retention, SIP Trunking
Education
Capella University 2000 — 2002
MBA, Organizational Management; Information and Communications Technology
Capella University 1992 — 1995
MBA, Communication Technology
University of Phoenix 1989 — 1992
BA, Management
University of Phoenix
B.A. Arts in Management Degree, Marketing
Enghouse Interactive June 2014 - Present
Enghouse Interactive June 2014 - Present
inContact April 2013 - June 2014
Enghouse Interactive June 2011 - July 2012
Syntellect, Inc May 2000 - May 2011
Noble Systems January 1998 - January 2000
Aspect Communications January 1997 - January 1998
IAT January 1995 - January 1997
TELS Corporation January 1985 - January 1995
Skills
IVR, Unified Communications, SaaS, CTI, Solution Selling, Enterprise Software, Contact Centers, Telephony, CRM, Call Center, Channel, VoIP, Channel Partners, Sales Management, Direct Sales, Business Development, ACD, Sales Operations, Leadership, Go-to-market Strategy, Vendor Management, IP, Managed Services, Wireless, Management, Call Centers, Telecommunications, Cloud Computing, Salesforce.com, Workforce Management, Product Management, SIP, Pre-sales, Speech Recognition, Sales, Cisco Technologies, Professional Services, Contract Negotiation, Healthcare Information..., Sales Process, Selling, Solution Architecture, Contact Centre..., Mobile Devices, Partner Management, Business Alliances, Account Management, Software Industry, Customer Retention, SIP Trunking
Education
Capella University 2000 — 2002
MBA, Organizational Management; Information and Communications Technology
Capella University 1992 — 1995
MBA, Communication Technology
University of Phoenix 1989 — 1992
BA, Management
University of Phoenix
B.A. Arts in Management Degree, Marketing
Catherine Marshall Catherine Marshall's Syntellect Inc. Experience May 2006 - August 2011
Job Marketing and Technical Communications Professional
Industry Telecommunications
Experience
Axway May 2014 - Present
Arizona Department of Administration - Arizona Strategic Enterprise Technology (ASET) March 2013 - May 2014
Enghouse Interactive August 2011 - November 2012
Syntellect Inc. May 2006 - August 2011
Unicon June 2005 - September 2006
Early Warning Services September 2003 - June 2005
Tokyo Electron 2000 - 2005
Syntellect Inc. July 1991 - September 1999
Skills
Salesforce.com, Technical Writing, Email Marketing, Balloon Animals, Enterprise Software, Marketing Automation, Telecommunications, Marketing Management, Project Management, Leadership, Online Marketing, Cloud Computing, Product Marketing, Product Management, VoIP, Strategic Partnerships, B2B Marketing, HTML, Marketing Communications, Social Media Marketing, Call Centers, Analytics, Lead Generation, Digital Marketing, Marketing, Social Media, Copywriting, Unified Communications, SaaS, Demand Generation, Customer Service, Marketing Strategy, CRM, Direct Marketing, Sales, Cross-functional Team..., Policy Writing, Go-to-market Strategy, Multi-channel Marketing, Strategy, Vendor Management, Business Strategy, Competitive Analysis, IVR, Product Development
Education
Arizona State University 1990 — 1994
BA, Englsh
Arizona State University
Axway May 2014 - Present
Arizona Department of Administration - Arizona Strategic Enterprise Technology (ASET) March 2013 - May 2014
Enghouse Interactive August 2011 - November 2012
Syntellect Inc. May 2006 - August 2011
Unicon June 2005 - September 2006
Early Warning Services September 2003 - June 2005
Tokyo Electron 2000 - 2005
Syntellect Inc. July 1991 - September 1999
Skills
Salesforce.com, Technical Writing, Email Marketing, Balloon Animals, Enterprise Software, Marketing Automation, Telecommunications, Marketing Management, Project Management, Leadership, Online Marketing, Cloud Computing, Product Marketing, Product Management, VoIP, Strategic Partnerships, B2B Marketing, HTML, Marketing Communications, Social Media Marketing, Call Centers, Analytics, Lead Generation, Digital Marketing, Marketing, Social Media, Copywriting, Unified Communications, SaaS, Demand Generation, Customer Service, Marketing Strategy, CRM, Direct Marketing, Sales, Cross-functional Team..., Policy Writing, Go-to-market Strategy, Multi-channel Marketing, Strategy, Vendor Management, Business Strategy, Competitive Analysis, IVR, Product Development
Education
Arizona State University 1990 — 1994
BA, Englsh
Arizona State University
Mike Colbert Mike Colbert's Syntellect Inc. Experience February 1990 - November 1994
Job Customer Assurance Program Manager at Cisco Systems
Industry Computer Networking
Experience
Cisco September 2011 - Present
Cisco May 2010 - August 2011
Cisco January 2009 - May 2010
Cisco December 2002 - January 2009
Cisco July 1999 - December 2002
Hypercom Network Systems November 1994 - July 1999
Syntellect, Inc. February 1990 - November 1994
Courier Terminal Systems January 1986 - February 1990
Education
Benet Academy High School 1975 — 1979
Arizona State University
BS, Computer Science
University of Illinois at Urbana-Champaign
Cisco September 2011 - Present
Cisco May 2010 - August 2011
Cisco January 2009 - May 2010
Cisco December 2002 - January 2009
Cisco July 1999 - December 2002
Hypercom Network Systems November 1994 - July 1999
Syntellect, Inc. February 1990 - November 1994
Courier Terminal Systems January 1986 - February 1990
Education
Benet Academy High School 1975 — 1979
Arizona State University
BS, Computer Science
University of Illinois at Urbana-Champaign
Philippe Colliat's Syntellect Inc. Experience May 1996 - December 1999
Job Development Director at Shutterfly Inc.
Industry Computer Software
Experience
Shutterfly Inc. May 2014 - Present
Exponent, Inc. June 2004 - May 2014
West Enterprises, Inc. 1997 - 2007
Cyclone Commerce, Inc. January 2000 - June 2004
Syntellect, Inc. May 1996 - December 1999
SEDONA Systems, Corp. March 1995 - May 1996
TekNow, Inc. March 1994 - March 1995
Honeywell, Inc. May 1993 - December 1993
Bull August 1990 - May 1993
Skills
Java, C++, SQL, XML, .NET, MFC, COM, XSD, Windows, User Interface Design, Windows Mobile, Object Oriented Design, C#, C, JavaScript, HTML, Visual Studio, Visual Basic, UML, Win32, Visual C++, OOP, Programming, Web Services, Agile, Multithreading, ActiveX, XSLT, WPF, Design Patterns, WCF, Software Engineering, Entity Framework, Software Design, WinForms, Scrum, LINQ, Software Development, XAML, XML Schema, Unit Testing, TDD, Jenkins, Management Software, Software Project..., User Experience, Agile Methodologies, Architecture, Engineering Management, Collaborative Problem...
Education
Arizona State University 1989 — 1994
BS, Computer Science
Shutterfly Inc. May 2014 - Present
Exponent, Inc. June 2004 - May 2014
West Enterprises, Inc. 1997 - 2007
Cyclone Commerce, Inc. January 2000 - June 2004
Syntellect, Inc. May 1996 - December 1999
SEDONA Systems, Corp. March 1995 - May 1996
TekNow, Inc. March 1994 - March 1995
Honeywell, Inc. May 1993 - December 1993
Bull August 1990 - May 1993
Skills
Java, C++, SQL, XML, .NET, MFC, COM, XSD, Windows, User Interface Design, Windows Mobile, Object Oriented Design, C#, C, JavaScript, HTML, Visual Studio, Visual Basic, UML, Win32, Visual C++, OOP, Programming, Web Services, Agile, Multithreading, ActiveX, XSLT, WPF, Design Patterns, WCF, Software Engineering, Entity Framework, Software Design, WinForms, Scrum, LINQ, Software Development, XAML, XML Schema, Unit Testing, TDD, Jenkins, Management Software, Software Project..., User Experience, Agile Methodologies, Architecture, Engineering Management, Collaborative Problem...
Education
Arizona State University 1989 — 1994
BS, Computer Science
Edwin Ashurst Edwin Ashurst's Syntellect Inc. Experience May 1992 - July 2001
Job Relationship Mgr.,Associate Broker, Accredited Buyer's Rep., Cert.Residential.Specialist, Consultative Sales Specialist
Industry Real Estate
Experience
Ashurst Enterprises, Inc at Crye-Leike, Realtors Inc March 2007 - Present
RE/Max of Atlanta January 2002 - March 2007
SYNTELLECT, Inc May 1992 - July 2001
University of Georgia Graduate Student Association May 1985 - May 1986
Skills
Short Sales, Sellers, Foreclosures, REO, Investment Properties, Real Estate, Residential Homes, Selling, Real Property, Buyers, Real Estate Transactions, Buyer Representation, Acting, Marketing, SFR, Listings, HUD, Single Family Homes, Property Management, New Home Sales, Relocation, Public Speaking, ABR, Investors, New Homes, Negotiation, Council of Residential..., Social Media, Teaching, Writing, Account Management, Brand Management, Product Management, Volunteer Management, Employee Training, Content Providers, Hosted Services, Event Management, Sales, Management, First Time Home Buyers, Customer Service
Education
The University of Georgia 1989 — 1991
PhD, Theatre History
The University of Georgia 1985 — 1989
MFA, Theatre
Catawba College 1981 — 1985
BA, Theatre, Speech, Education
George Walton High School 1980 — 1981
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Boyd H Anderson 1977 — 1980
Ashurst Enterprises, Inc at Crye-Leike, Realtors Inc March 2007 - Present
RE/Max of Atlanta January 2002 - March 2007
SYNTELLECT, Inc May 1992 - July 2001
University of Georgia Graduate Student Association May 1985 - May 1986
Skills
Short Sales, Sellers, Foreclosures, REO, Investment Properties, Real Estate, Residential Homes, Selling, Real Property, Buyers, Real Estate Transactions, Buyer Representation, Acting, Marketing, SFR, Listings, HUD, Single Family Homes, Property Management, New Home Sales, Relocation, Public Speaking, ABR, Investors, New Homes, Negotiation, Council of Residential..., Social Media, Teaching, Writing, Account Management, Brand Management, Product Management, Volunteer Management, Employee Training, Content Providers, Hosted Services, Event Management, Sales, Management, First Time Home Buyers, Customer Service
Education
The University of Georgia 1989 — 1991
PhD, Theatre History
The University of Georgia 1985 — 1989
MFA, Theatre
Catawba College 1981 — 1985
BA, Theatre, Speech, Education
George Walton High School 1980 — 1981
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Boyd H Anderson 1977 — 1980
Sue Perek Sue Perek's Syntellect Inc. Experience 1988 - 1996
Job Telecommunications Professional
Industry Telecommunications
Experience
GLIS 1997 - 2007
Syntellect Inc. 1988 - 1996
Skills
Telecommunications, Project Coordination, Keen Listener, Troubleshooting, Customer Service, Sales Support, Sales Operations, Project Planning, Process Improvement, Leadership, Team Building, Cross-functional Team..., Budgets, Program Management, Analysis
Education
Northern Illinois University 1977 — 1979
Bachelor of Science (BS), Business Administration and Management, General
GLIS 1997 - 2007
Syntellect Inc. 1988 - 1996
Skills
Telecommunications, Project Coordination, Keen Listener, Troubleshooting, Customer Service, Sales Support, Sales Operations, Project Planning, Process Improvement, Leadership, Team Building, Cross-functional Team..., Budgets, Program Management, Analysis
Education
Northern Illinois University 1977 — 1979
Bachelor of Science (BS), Business Administration and Management, General
Sherri Bull Sherri Bull's Syntellect Inc. Experience February 2001 - January 2003
Job Technical Writer/Business Analyst at Fathom Global Water Management, LLC
Industry Computer Software
Experience
Fathom - Global Water Management, LLC April 2015 - Present
BASELAYER May 2013 - February 2015
AeroTek / Rockwell Automation March 2013 - May 2013
Scientific Technologies Corporation March 2003 - November 2012
Syntellect, Inc February 2001 - January 2003
Syntellect, Inc December 1997 - February 2001
Syntellect, Inc October 1995 - December 1997
Karsten Manufacturing Corporation January 1986 - July 1995
Karsten Ping Golf January 1985 - January 1986
Skills
Teamwork, Technical Writing, Software Documentation, SnagIt, FrameMaker, RoboHelp, Technical Communication, Organization Skills, Technical Writing,..., Windows, XML, Online Help, Troubleshooting, Quality Assurance, JIRA, Agile Methodologies, Visio, Subversion, Databases, Access, Training, Web Applications, Documentation, Program Management, Testing, HTML, Unix, Captivate
Education
Ellis of New York Institute of Technology 2006 — 2008
Bachelor of Science degree, Interdisciplinary Studies; Technical Writing; Business Administration, and Behavioral Science
Paradise Valley Community College 2012 — 2012
Certificate, Web Page Design, Certificate
Paradise Valley Community College 2011 — 2011
Certificate, Dreamweaver CS5
Paradise Valley Community College 2002 — 2002
Certificate, Java Programming, Certificate
At Home Professions 1996 — 1997
Certificate, Medical Records Coding
Glendale Community College 1992 — 1994
Associates Degree, General Studies; Business, Technical Writing, and English
Fathom - Global Water Management, LLC April 2015 - Present
BASELAYER May 2013 - February 2015
AeroTek / Rockwell Automation March 2013 - May 2013
Scientific Technologies Corporation March 2003 - November 2012
Syntellect, Inc February 2001 - January 2003
Syntellect, Inc December 1997 - February 2001
Syntellect, Inc October 1995 - December 1997
Karsten Manufacturing Corporation January 1986 - July 1995
Karsten Ping Golf January 1985 - January 1986
Skills
Teamwork, Technical Writing, Software Documentation, SnagIt, FrameMaker, RoboHelp, Technical Communication, Organization Skills, Technical Writing,..., Windows, XML, Online Help, Troubleshooting, Quality Assurance, JIRA, Agile Methodologies, Visio, Subversion, Databases, Access, Training, Web Applications, Documentation, Program Management, Testing, HTML, Unix, Captivate
Education
Ellis of New York Institute of Technology 2006 — 2008
Bachelor of Science degree, Interdisciplinary Studies; Technical Writing; Business Administration, and Behavioral Science
Paradise Valley Community College 2012 — 2012
Certificate, Web Page Design, Certificate
Paradise Valley Community College 2011 — 2011
Certificate, Dreamweaver CS5
Paradise Valley Community College 2002 — 2002
Certificate, Java Programming, Certificate
At Home Professions 1996 — 1997
Certificate, Medical Records Coding
Glendale Community College 1992 — 1994
Associates Degree, General Studies; Business, Technical Writing, and English
Jackie McIntyre's Syntellect Inc. Experience May 2006 - June 2011
Job Project Manager at VEXIS Systems
Industry Telecommunications
Experience
VEXIS Systems April 2013 - Present
Zeacom January 2012 - March 2013
Syntellect Inc. May 2006 - June 2011
Verint Systems May 2005 - May 2006
Edify Corporation September 1997 - May 2005
ReMACS 1994 - 1997
Chevy's Corporation 1991 - 1994
Mesick, Cohen, Wait 1988 - 1990
Skills
Unified Communications, IVR, Speech Recognition, Contact Centers, VoIP, Cisco Technologies, SIP, Call Center, CTI, Channel, Call Centers, ACD, Avaya, Routing, Vendor Management, Solution Selling, Enterprise Software, Unix, Telecommunications, Telephony, Sales Operations, SaaS, Quality Control, Sales, Pre-sales, CRM, Product Management, Professional Services, Team Leadership, Integration, Sales Engineering, Direct Sales, Troubleshooting, Managed Services, Sales Process, Cloud Computing, Account Management, Management, Salesforce.com, Process Improvement
Education
University of Florida 1986 — 1988
Masters, Architecture
VEXIS Systems April 2013 - Present
Zeacom January 2012 - March 2013
Syntellect Inc. May 2006 - June 2011
Verint Systems May 2005 - May 2006
Edify Corporation September 1997 - May 2005
ReMACS 1994 - 1997
Chevy's Corporation 1991 - 1994
Mesick, Cohen, Wait 1988 - 1990
Skills
Unified Communications, IVR, Speech Recognition, Contact Centers, VoIP, Cisco Technologies, SIP, Call Center, CTI, Channel, Call Centers, ACD, Avaya, Routing, Vendor Management, Solution Selling, Enterprise Software, Unix, Telecommunications, Telephony, Sales Operations, SaaS, Quality Control, Sales, Pre-sales, CRM, Product Management, Professional Services, Team Leadership, Integration, Sales Engineering, Direct Sales, Troubleshooting, Managed Services, Sales Process, Cloud Computing, Account Management, Management, Salesforce.com, Process Improvement
Education
University of Florida 1986 — 1988
Masters, Architecture
Eric Friedl's Syntellect Inc. Experience June 2007 - August 2011
Job Information Technology Technical Associate at University of Illinois at Chicago
Industry Primary/Secondary Education
Experience
University of Illinois at Chicago June 2015 - Present
Sci-Tech Hands-On Museum January 2015 - May 2015
National Louis University September 2014 - March 2015
King-Fisher Company, Inc. March 2012 - November 2012
Syntellect, Inc. June 2007 - August 2011
Castle Credit Corp. December 2005 - June 2007
Thomson NETg March 1998 - December 2004
Sears, Roebuck & Co. December 1986 - September 1996
Skills
User Interface Design, Software Development, ClearCase, XML, C++, Agile, SQL Server, Visual Studio, HTML, Programming, Visual Basic, Application Development, SQL, Databases, Process Development, Software Engineering, Scrum, OOP, Object Oriented Design, Database Design, T-SQL, Agile Methodologies, Microsoft SQL Server, Software Documentation, SDLC, Software Design, Integration, Testing, Software Quality..., Visio, Unix, Business Intelligence, JavaScript, C#, Oracle, Software Project...
Education
National Louis University 2012 — 2014
Master's Degree, Teaching, Elementary, 3.71 out of 4
Knowledge Systems Institute 1996 — 2000
Master's Degree, Computer and Information Sciences, 3.5 / 4
University of Illinois at Chicago 1981 — 1990
Bachelor's Degree, Liberal Arts
University of Illinois at Chicago June 2015 - Present
Sci-Tech Hands-On Museum January 2015 - May 2015
National Louis University September 2014 - March 2015
King-Fisher Company, Inc. March 2012 - November 2012
Syntellect, Inc. June 2007 - August 2011
Castle Credit Corp. December 2005 - June 2007
Thomson NETg March 1998 - December 2004
Sears, Roebuck & Co. December 1986 - September 1996
Skills
User Interface Design, Software Development, ClearCase, XML, C++, Agile, SQL Server, Visual Studio, HTML, Programming, Visual Basic, Application Development, SQL, Databases, Process Development, Software Engineering, Scrum, OOP, Object Oriented Design, Database Design, T-SQL, Agile Methodologies, Microsoft SQL Server, Software Documentation, SDLC, Software Design, Integration, Testing, Software Quality..., Visio, Unix, Business Intelligence, JavaScript, C#, Oracle, Software Project...
Education
National Louis University 2012 — 2014
Master's Degree, Teaching, Elementary, 3.71 out of 4
Knowledge Systems Institute 1996 — 2000
Master's Degree, Computer and Information Sciences, 3.5 / 4
University of Illinois at Chicago 1981 — 1990
Bachelor's Degree, Liberal Arts
Frank Moffitt's Syntellect Inc. Experience 2007 - May 2007
Job EDI Supervisor at Health Chocie of Arizona
Industry Health, Wellness and Fitness
Experience
Health Choice March 2015 - Present
Healthways January 2013 - March 2015
Healthways May 2010 - January 2013
Healthways May 2007 - May 2010
Syntellect Inc. 2007 - May 2007
iCrossing May 2005 - January 2007
Health Net of Arizona May 2004 - May 2005
Lockheed Martin Technology Services May 2002 - July 2004
Heartsprings Inc. May 2000 - May 2002
Education
University of Arizona 1995 — 2001
BA, Arts, Entertainment, and Media Management
Health Choice March 2015 - Present
Healthways January 2013 - March 2015
Healthways May 2010 - January 2013
Healthways May 2007 - May 2010
Syntellect Inc. 2007 - May 2007
iCrossing May 2005 - January 2007
Health Net of Arizona May 2004 - May 2005
Lockheed Martin Technology Services May 2002 - July 2004
Heartsprings Inc. May 2000 - May 2002
Education
University of Arizona 1995 — 2001
BA, Arts, Entertainment, and Media Management
Mo Weintraub's Syntellect Inc. Experience January 2001 - April 2006
Job Software Architect/Engineer
Industry Computer Software
Experience
DLVR April 2015 - Present
PayPal February 2011 - April 2015
PayPal April 2006 - February 2011
Syntellect Inc, January 2001 - April 2006
BAE Systems January 1999 - December 2000
Skills
Software Development, Software Engineering, Agile Methodologies, Scrum, Web Services, Java, Perl, Distributed Systems, XML, SOA, C++, Integration, SDLC, Software Design, REST
Education
University of the Pacific - McGeorge School of Law 1993 — 1996
Doctor of Law (J.D.)
University of Arizona 1989 — 1993
BA, Mathematical Statistics and Probability
DLVR April 2015 - Present
PayPal February 2011 - April 2015
PayPal April 2006 - February 2011
Syntellect Inc, January 2001 - April 2006
BAE Systems January 1999 - December 2000
Skills
Software Development, Software Engineering, Agile Methodologies, Scrum, Web Services, Java, Perl, Distributed Systems, XML, SOA, C++, Integration, SDLC, Software Design, REST
Education
University of the Pacific - McGeorge School of Law 1993 — 1996
Doctor of Law (J.D.)
University of Arizona 1989 — 1993
BA, Mathematical Statistics and Probability
Erin McNinch's Syntellect Inc. Experience January 1998 - July 2005
Job Tutor at Estrella Mountain Community College
Industry Writing and Editing
Experience
Estrella Mountain Community College August 2012 - Present
Arizona State University August 2007 - December 2009
Swift Transportation September 2009 - November 2009
Syntellect, Inc. January 1998 - July 2005
Syntellect 1999 - 2005
Skills
Project Management, User Documentation, PowerPoint, Procedural Documentation, Microsoft Office, Software Documentation, Customer Service, Editing, Writing, Technical Writing, Technical Documentation, CRM, Research, Higher Education, Team Building, Program Management, Curriculum Development, Proposal Writing, Management, Call Centers
Education
Arizona State University West 2007 — 2009
Bachelor of Arts (B.A.), Integrative Studies/Communications
Phoenix College 2006 — 2007
AGS, General Studies
Estrella Mountain Community College August 2012 - Present
Arizona State University August 2007 - December 2009
Swift Transportation September 2009 - November 2009
Syntellect, Inc. January 1998 - July 2005
Syntellect 1999 - 2005
Skills
Project Management, User Documentation, PowerPoint, Procedural Documentation, Microsoft Office, Software Documentation, Customer Service, Editing, Writing, Technical Writing, Technical Documentation, CRM, Research, Higher Education, Team Building, Program Management, Curriculum Development, Proposal Writing, Management, Call Centers
Education
Arizona State University West 2007 — 2009
Bachelor of Arts (B.A.), Integrative Studies/Communications
Phoenix College 2006 — 2007
AGS, General Studies
Eric Whelpley's Syntellect Inc. Experience May 2004 - September 2009
Job Software Quality Assurance
Industry Computer Software
Experience
Enghouse Interactive September 2009 - August 2015
Syntellect, INC. May 2004 - September 2009
Teloquent Inc. May 2000 - April 2004
Crum & Forster January 1998 - May 2000
INACOM Systems March 1997 - December 1997
Whelpley Computers INC. April 1996 - March 1997
LARC Interlink Technologies 1992 - 1996
Skills
Technical Writing, Disaster Recovery, Software Development, Ant, Agile Methodologies, Software Quality..., Vendor Management, XML, Software Engineering, Scrum, Unix, Visio, Cloud Computing, IVR, Project Management, Troubleshooting, Quality Center, Requirements Analysis, SDLC, Quality Assurance, Software Project..., Integration, Software Documentation, VoIP, SaaS, Testing, CTI, TCP/IP, Test Planning, Enterprise Software, Telecommunications, Call Centers, Management, SIP, Test Automation, User Acceptance Testing
Education
University of Miami 1984 — 1989
Bachelor of Music, Studio Music and Jazz, with a Minor in Music Media Industry
Enghouse Interactive September 2009 - August 2015
Syntellect, INC. May 2004 - September 2009
Teloquent Inc. May 2000 - April 2004
Crum & Forster January 1998 - May 2000
INACOM Systems March 1997 - December 1997
Whelpley Computers INC. April 1996 - March 1997
LARC Interlink Technologies 1992 - 1996
Skills
Technical Writing, Disaster Recovery, Software Development, Ant, Agile Methodologies, Software Quality..., Vendor Management, XML, Software Engineering, Scrum, Unix, Visio, Cloud Computing, IVR, Project Management, Troubleshooting, Quality Center, Requirements Analysis, SDLC, Quality Assurance, Software Project..., Integration, Software Documentation, VoIP, SaaS, Testing, CTI, TCP/IP, Test Planning, Enterprise Software, Telecommunications, Call Centers, Management, SIP, Test Automation, User Acceptance Testing
Education
University of Miami 1984 — 1989
Bachelor of Music, Studio Music and Jazz, with a Minor in Music Media Industry
Anga Allen's Syntellect Inc. Experience August 2001 - September 2011
Job Controller at Enghouse Interactive
Industry Accounting
Experience
Enghouse Interactive August 2001 - Present
Syntellect Inc. August 2001 - September 2011
Skills
Financial Reporting, Accounting, Mergers, Forecasting, Strategic Planning, Business Analysis, Internal Controls, Financial Analysis, Process Improvement, SEC filings, Budgets, Microsoft Excel, FRx, US GAAP, Business Strategy, Management
Education
Arizona State University West 1997 — 1998
Bachelor of Science (BS), Accounting
Enghouse Interactive August 2001 - Present
Syntellect Inc. August 2001 - September 2011
Skills
Financial Reporting, Accounting, Mergers, Forecasting, Strategic Planning, Business Analysis, Internal Controls, Financial Analysis, Process Improvement, SEC filings, Budgets, Microsoft Excel, FRx, US GAAP, Business Strategy, Management
Education
Arizona State University West 1997 — 1998
Bachelor of Science (BS), Accounting
Jody Ernest's Syntellect Inc. Experience January 1989 - December 1993
Job Senior Technical Writer at SelfEmployed
Industry Writing and Editing
Experience
Self-Employed January 2013 - Present
IMPAC Medical Systems, Inc. / Elekta June 2003 - January 2013
General Dynamics C4 Systems March 2003 - May 2003
Arizona Cat Assistance Team (AzCATs) July 2000 - May 2003
Friends for Life Animal Sanctuary July 1995 - June 2000
Motorola, Inc. January 1994 - December 1997
Prehab of Arizona / Autumn House August 1996 - February 1997
Syntellect. Inc. January 1989 - December 1993
Motorola, Inc. January 1984 - December 1988
ITT Courier Terminal Systems, Inc. January 1979 - December 1983
Skills
Technical Writing, Online Help, FrameMaker, RoboHelp, Technical Communication, Manuals, Technical Documentation, DITA, Minimalism, Information Mapping, XMetal, Single Sourcing, Adobe Acrobat, Editing, Software Documentation, Release Notes, Guides, SnagIt, Content Management, Captivate, Web Content, Content Strategy, Structured Authoring, Testing, Technical Editing, Agile Methodologies, Software Development, Cross-functional Team...
Education
Arizona State University
Bachelor of Science, Math, Computer Science
University of Phoenix
Master of Counseling, Counseling
Self-Employed January 2013 - Present
IMPAC Medical Systems, Inc. / Elekta June 2003 - January 2013
General Dynamics C4 Systems March 2003 - May 2003
Arizona Cat Assistance Team (AzCATs) July 2000 - May 2003
Friends for Life Animal Sanctuary July 1995 - June 2000
Motorola, Inc. January 1994 - December 1997
Prehab of Arizona / Autumn House August 1996 - February 1997
Syntellect. Inc. January 1989 - December 1993
Motorola, Inc. January 1984 - December 1988
ITT Courier Terminal Systems, Inc. January 1979 - December 1983
Skills
Technical Writing, Online Help, FrameMaker, RoboHelp, Technical Communication, Manuals, Technical Documentation, DITA, Minimalism, Information Mapping, XMetal, Single Sourcing, Adobe Acrobat, Editing, Software Documentation, Release Notes, Guides, SnagIt, Content Management, Captivate, Web Content, Content Strategy, Structured Authoring, Testing, Technical Editing, Agile Methodologies, Software Development, Cross-functional Team...
Education
Arizona State University
Bachelor of Science, Math, Computer Science
University of Phoenix
Master of Counseling, Counseling
Tami Gonterman's Syntellect Inc. Experience September 2006 - December 2008
Job IT Manager III IT Corporate Operations at Dish Network
Industry Computer Software
Experience
Dish Network April 2014 - Present
Dish Network February 2013 - Present
Integrated Voice Solutions December 2009 - March 2013
DeVry University 2009 - 2010
Syntellect, Inc September 2006 - December 2008
Syntellect, Inc August 2005 - September 2006
Syntellect May 1998 - May 1999
Syntellect March 1996 - May 1998
Skills
Project Management, Telecommunications, Software Development, SQL, Visio, IVR, SDLC, VoIP, Agile Methodologies, Call Center, MS Project, Requirements Analysis, Telephony, Integration, Software Project..., Business Analysis, Vendor Management, Program Management, Software Documentation, Process Improvement, Call Centers, Copy Editing, Technical Writing, Proposal Writing, Report Writing, Process Flow..., Workflow Management, Enterprise Software, Management, Scrum, Testing, Cloud Computing, SaaS, Microsoft Project
Education
DeVry University - Tampa 2009 — 2010
BS, Business Administration w/ an emphasis in Technical Communication
Glendale Community College 2003 — 2005
AS, Chemistry
DeVry, Phoenix 1992 — 1994
CIS
STHS
Dish Network April 2014 - Present
Dish Network February 2013 - Present
Integrated Voice Solutions December 2009 - March 2013
DeVry University 2009 - 2010
Syntellect, Inc September 2006 - December 2008
Syntellect, Inc August 2005 - September 2006
Syntellect May 1998 - May 1999
Syntellect March 1996 - May 1998
Skills
Project Management, Telecommunications, Software Development, SQL, Visio, IVR, SDLC, VoIP, Agile Methodologies, Call Center, MS Project, Requirements Analysis, Telephony, Integration, Software Project..., Business Analysis, Vendor Management, Program Management, Software Documentation, Process Improvement, Call Centers, Copy Editing, Technical Writing, Proposal Writing, Report Writing, Process Flow..., Workflow Management, Enterprise Software, Management, Scrum, Testing, Cloud Computing, SaaS, Microsoft Project
Education
DeVry University - Tampa 2009 — 2010
BS, Business Administration w/ an emphasis in Technical Communication
Glendale Community College 2003 — 2005
AS, Chemistry
DeVry, Phoenix 1992 — 1994
CIS
STHS
Jeff Schiltz's Syntellect Inc. Experience 1998 - 2007
Job Application Manager Member Channels at CVS Caremark Corporation
Industry Hospital & Health Care
Experience
Coventry Health Care Development and QA manager of the First RX adjudication softwareApplication Manager - Member ChannelsCVS Caremark CorporationFebruary 2008 - Present
Syntellect Inc. 1998 - 2007
Skills
SQL, Microsoft SQL Server, SDLC, Unix, Visio, XML, Requirements Analysis, Project Management, Software Development, Java, Software Documentation, Integration, C#
Education
Northern State University 1979 — 1985
Coventry Health Care Development and QA manager of the First RX adjudication softwareApplication Manager - Member ChannelsCVS Caremark CorporationFebruary 2008 - Present
Syntellect Inc. 1998 - 2007
Skills
SQL, Microsoft SQL Server, SDLC, Unix, Visio, XML, Requirements Analysis, Project Management, Software Development, Java, Software Documentation, Integration, C#
Education
Northern State University 1979 — 1985
Ron Pickard's Syntellect Inc. Experience December 1989 - August 1997
Job Owner/Consultant at RPQ Consulting
Industry Telecommunications
Experience
Intermec Technologies January 2010 - Present
RPQ Consulting October 2007 - Present
Imtermec Technologies November 2008 - July 2009
Hypercom Corp. January 2005 - June 2007
Hypercom Corp. January 2003 - January 2005
Hypercom Corp. August 1997 - January 2003
Syntellect Inc. December 1989 - August 1997
NCR January 1985 - January 1987
NCR January 1981 - January 1985
NCR January 1980 - January 1981
Skills
FCC, Testing, GSM, Cross-functional Team..., Windows CE, Management, Failure Analysis, IC, RFID+, Product Development, Product Management, Electronics, Standards Development, Wireless, UMTS, Quality Management, Telecommunications, Quality Assurance, Engineering Management, Manufacturing, Mobile Devices, Product Design, RF, Engineering, Project Management
Education
Binghamton University 1973 — 1989
Intermec Technologies January 2010 - Present
RPQ Consulting October 2007 - Present
Imtermec Technologies November 2008 - July 2009
Hypercom Corp. January 2005 - June 2007
Hypercom Corp. January 2003 - January 2005
Hypercom Corp. August 1997 - January 2003
Syntellect Inc. December 1989 - August 1997
NCR January 1985 - January 1987
NCR January 1981 - January 1985
NCR January 1980 - January 1981
Skills
FCC, Testing, GSM, Cross-functional Team..., Windows CE, Management, Failure Analysis, IC, RFID+, Product Development, Product Management, Electronics, Standards Development, Wireless, UMTS, Quality Management, Telecommunications, Quality Assurance, Engineering Management, Manufacturing, Mobile Devices, Product Design, RF, Engineering, Project Management
Education
Binghamton University 1973 — 1989
Jeff Schiltz's Syntellect Inc. Experience January 1998 - February 2006
Job Mgr. App Development at CVS Caremark
Industry Pharmaceuticals
Experience
CVS Caremark Corporation January 2011 - Present
CVS Caremark February 2008 - January 2011
Coventry Health Care, an Aetna Company February 2006 - January 2008
Coventry Health Care, an Aetna Company January 2006 - January 2007
SYNTELLECT, INC January 1998 - February 2006
Enghouse Interactive January 2004 - January 2006
Enghouse Interactive 1998 - 2005
Enghouse Interactive January 2000 - January 2004
Syntellect Inc. January 1998 - January 2000
Skills
Software Project..., Call Centers, Quality Assurance, Cross-functional Team..., Process Improvement, SDLC
Education
Northern State University 1980 — 1985
B.S, Mathematics
Northern State University 1980 — 1985
Bachelor of Science (B.S.), Mathematics, Physics and Computer Science
CVS Caremark Corporation January 2011 - Present
CVS Caremark February 2008 - January 2011
Coventry Health Care, an Aetna Company February 2006 - January 2008
Coventry Health Care, an Aetna Company January 2006 - January 2007
SYNTELLECT, INC January 1998 - February 2006
Enghouse Interactive January 2004 - January 2006
Enghouse Interactive 1998 - 2005
Enghouse Interactive January 2000 - January 2004
Syntellect Inc. January 1998 - January 2000
Skills
Software Project..., Call Centers, Quality Assurance, Cross-functional Team..., Process Improvement, SDLC
Education
Northern State University 1980 — 1985
B.S, Mathematics
Northern State University 1980 — 1985
Bachelor of Science (B.S.), Mathematics, Physics and Computer Science
Lisa Badenhop's Syntellect Inc. Experience April 1994 - June 2009
Job Principal Technical Writer at Axway
Industry Writing and Editing
Experience
Axway January 2015 - Present
Enghouse Interactive June 2009 - October 2014
Syntellect Inc. April 1994 - June 2009
Skills
Agile Methodologies, FrameMaker, Software Documentation, Technical Writing, Visio, SnagIt, Adobe Acrobat, RoboHelp, Technical Documentation, VoIP, Captivate, HTML, Scrum, Telecommunications, Documentations, Enterprise Software, XML, Online Help, Content Management, Manuals, Technical Communication
Education
Arizona State University
Business Administration and Management, General
Axway January 2015 - Present
Enghouse Interactive June 2009 - October 2014
Syntellect Inc. April 1994 - June 2009
Skills
Agile Methodologies, FrameMaker, Software Documentation, Technical Writing, Visio, SnagIt, Adobe Acrobat, RoboHelp, Technical Documentation, VoIP, Captivate, HTML, Scrum, Telecommunications, Documentations, Enterprise Software, XML, Online Help, Content Management, Manuals, Technical Communication
Education
Arizona State University
Business Administration and Management, General
Clint Wood's Syntellect Inc. Experience January 2000 - January 2003
Job Director of Operations at CraneNetwork.com
Industry Marketing and Advertising
Experience
CraneNetwork.com June 2013 - Present
Imperial Crane Services, Inc. January 2013 - June 2015
GoHealth November 2014 - May 2015
Conundrum Consulting January 2012 - October 2014
Speck Inc. October 2005 - January 2012
PetSmart January 2003 - July 2005
Syntellect Inc. January 2000 - January 2003
Adept Technologies Inc. January 1996 - January 2000
SteelCloud February 1990 - January 1996
Skills
Real Estate, Aesthetics, Account Management, Forecasting, Budgeting, Interior Design, Commercial Photography, Sales Management, New Business Development, Business Management, Architecture, Team Building, Contract Negotiation, Change Management, Graphic Design, Operations Management, Purchasing, Photography, Public Speaking, Product Specification, Customer Service, Management, Project Management, Project Planning, CRM, Marketing Strategy, Vendor Management, Leadership, Sales, Strategic Planning, Competitive Analysis, Salesforce.com, Sales Operations, Direct Sales, Marketing, Enterprise Software, Cold Calling, Strategy, Product Management, Advertising, Cross-functional Team..., Sales Process, Retail, B2B, Negotiation, Market Research, Selling, Business Development, Mobile Devices, Networking
Education
University of Phoenix
Bachelors, Business Administration, Management and Operations
CraneNetwork.com June 2013 - Present
Imperial Crane Services, Inc. January 2013 - June 2015
GoHealth November 2014 - May 2015
Conundrum Consulting January 2012 - October 2014
Speck Inc. October 2005 - January 2012
PetSmart January 2003 - July 2005
Syntellect Inc. January 2000 - January 2003
Adept Technologies Inc. January 1996 - January 2000
SteelCloud February 1990 - January 1996
Skills
Real Estate, Aesthetics, Account Management, Forecasting, Budgeting, Interior Design, Commercial Photography, Sales Management, New Business Development, Business Management, Architecture, Team Building, Contract Negotiation, Change Management, Graphic Design, Operations Management, Purchasing, Photography, Public Speaking, Product Specification, Customer Service, Management, Project Management, Project Planning, CRM, Marketing Strategy, Vendor Management, Leadership, Sales, Strategic Planning, Competitive Analysis, Salesforce.com, Sales Operations, Direct Sales, Marketing, Enterprise Software, Cold Calling, Strategy, Product Management, Advertising, Cross-functional Team..., Sales Process, Retail, B2B, Negotiation, Market Research, Selling, Business Development, Mobile Devices, Networking
Education
University of Phoenix
Bachelors, Business Administration, Management and Operations
Frank Curran's Syntellect Inc. Experience 1994 - 1998
Job Network Engineer at Arizona Public Services (APS)
Industry Utilities
Experience
Arizona Public Services (APS) September 2001 - Present
Lucent ( Formerly AG Communication) December 1998 - June 2001
Syntellect Inc. 1994 - 1998
Skills
NERC, Troubleshooting, Data Center, WAN, Cisco Technologies, Cisco IOS, Routers, Switches, OSPF, Firewalls, LAN-WAN, CCNA, Disaster Recovery, Network Security, Network Engineering, Routing, VoIP, Network Design, Networking, Wireless, CCNP, Cisco Call Manager, Juniper, Network Architecture, HSRP, EIGRP, Cisco Routers, VPN, Cisco Nexus, Frame Relay, IPSec, TCP/IP, IP, VLAN, Ethernet, DHCP, DNS, Wireless Networking, System Deployment, SIP
Education
Queens College 1974 — 1977
Electrical Engineering
Iona College 1969 — 1970
acconting
Arizona Public Services (APS) September 2001 - Present
Lucent ( Formerly AG Communication) December 1998 - June 2001
Syntellect Inc. 1994 - 1998
Skills
NERC, Troubleshooting, Data Center, WAN, Cisco Technologies, Cisco IOS, Routers, Switches, OSPF, Firewalls, LAN-WAN, CCNA, Disaster Recovery, Network Security, Network Engineering, Routing, VoIP, Network Design, Networking, Wireless, CCNP, Cisco Call Manager, Juniper, Network Architecture, HSRP, EIGRP, Cisco Routers, VPN, Cisco Nexus, Frame Relay, IPSec, TCP/IP, IP, VLAN, Ethernet, DHCP, DNS, Wireless Networking, System Deployment, SIP
Education
Queens College 1974 — 1977
Electrical Engineering
Iona College 1969 — 1970
acconting
Margaret Cole's Syntellect Inc. Experience December 1993 - September 1997
Job Project Quality Coordinator at Verizon Telematics, Inc.
Industry Telecommunications
Experience
Verizon Telematics, Inc. June 2013 - Present
Verizon Telematics, Inc. September 2010 - Present
Healthport LLC March 2003 - April 2010
SchlumbergerSema September 1997 - September 2002
Syntellect, Inc December 1993 - September 1997
CableData 1990 - 1993
Wang Laboratories 1983 - 1989
Skills
Process Improvement, Call Center, Customer Satisfaction, Customer Service, Management, Program Management, Software Documentation, Call Centers, CRM, Budgets, Leadership, Training, Team Leadership, Team Building, Quality Assurance, Business Process..., Operations Management, Strategy, Project Management, Customer Experience, Coaching, Cross-functional Team..., Vendor Management, Telecommunications, Outsourcing
Education
Middle Tennessee State University 1975 — 1979
BS, Psychology
Middle Tennessee State University
Verizon Telematics, Inc. June 2013 - Present
Verizon Telematics, Inc. September 2010 - Present
Healthport LLC March 2003 - April 2010
SchlumbergerSema September 1997 - September 2002
Syntellect, Inc December 1993 - September 1997
CableData 1990 - 1993
Wang Laboratories 1983 - 1989
Skills
Process Improvement, Call Center, Customer Satisfaction, Customer Service, Management, Program Management, Software Documentation, Call Centers, CRM, Budgets, Leadership, Training, Team Leadership, Team Building, Quality Assurance, Business Process..., Operations Management, Strategy, Project Management, Customer Experience, Coaching, Cross-functional Team..., Vendor Management, Telecommunications, Outsourcing
Education
Middle Tennessee State University 1975 — 1979
BS, Psychology
Middle Tennessee State University
Andrea Fata's Syntellect Inc. Experience February 1987 - July 1997
Job World Service Voice Response Project Manager at American Express
Industry Financial Services
Experience
Syntellect Inc. February 1987 - July 1997
Skills
Vendor Management, Process Improvement, Project Portfolio..., PMO, SDLC, Business Analysis, Project Management, Program Management, Business Process..., Requirements Analysis, Software Project..., Change Management, Business Process, Visio, Project Delivery, Risk Management, Credit Cards, Customer Experience, Management, Financial Services, Relationship Management
Education
University of Oklahoma 1979 — 1983
Bachelor’s Degree, Business Administration and Management, General/Accounting
Syntellect Inc. February 1987 - July 1997
Skills
Vendor Management, Process Improvement, Project Portfolio..., PMO, SDLC, Business Analysis, Project Management, Program Management, Business Process..., Requirements Analysis, Software Project..., Change Management, Business Process, Visio, Project Delivery, Risk Management, Credit Cards, Customer Experience, Management, Financial Services, Relationship Management
Education
University of Oklahoma 1979 — 1983
Bachelor’s Degree, Business Administration and Management, General/Accounting
Debi Gallagher's Syntellect Inc. Experience January 1997 - April 2000
Job n/a at N/A
Industry Health, Wellness and Fitness
Experience
Carolina One Real Estate February 2003 - June 2010
Dr. Robert Margolis PH.D January 2002 - December 2002
BB&T Bank (formerly Century South Bank) November 2000 - December 2001
New Boston Employment Agency May 2000 - October 2000
Syntellect, Inc January 1997 - April 2000
Education
Trident Technical College
Associated of Arts degree, Merchandising
Carolina One Real Estate February 2003 - June 2010
Dr. Robert Margolis PH.D January 2002 - December 2002
BB&T Bank (formerly Century South Bank) November 2000 - December 2001
New Boston Employment Agency May 2000 - October 2000
Syntellect, Inc January 1997 - April 2000
Education
Trident Technical College
Associated of Arts degree, Merchandising
Donald Rice's Syntellect Inc. Experience May 1986 - April 1991
Job Director Sales Florida at MMI Culinary Services
Industry Telecommunications
Experience
MMI Culinary Services November 2014 - Present
Independent May 2010 - October 2014
Innerwireless January 2004 - April 2010
NEC Business Network Solutions, Inc June 1991 - December 2003
Syntellect Inc. May 1986 - April 1991
IBM Corporation June 1981 - April 1986
Education
Tulane University 1977 — 1981
Bachelors, Economics
MMI Culinary Services November 2014 - Present
Independent May 2010 - October 2014
Innerwireless January 2004 - April 2010
NEC Business Network Solutions, Inc June 1991 - December 2003
Syntellect Inc. May 1986 - April 1991
IBM Corporation June 1981 - April 1986
Education
Tulane University 1977 — 1981
Bachelors, Economics
Brenda Mello, CMI's Syntellect Inc. Experience April 1996 - August 1997
Job Tax Manager (Indirect Taxes) at Grand Canyon University
Industry Higher Education
Experience
Grand Canyon University September 2009 - Present
Apollo Group June 1998 - September 2009
TOSCO Corporation August 1997 - June 1998
Syntellect, Inc. April 1996 - August 1997
Skills
Sales Tax, Sales & Use Tax, Indirect Taxation, Microsoft Excel, Use Tax, Sales & Use Tax..., Tax Research
Education
Northern Arizona University 1987 — 1990
Bachelor of Science (BS), Accounting
Mohave Community College 1986 — 1987
Grand Canyon University September 2009 - Present
Apollo Group June 1998 - September 2009
TOSCO Corporation August 1997 - June 1998
Syntellect, Inc. April 1996 - August 1997
Skills
Sales Tax, Sales & Use Tax, Indirect Taxation, Microsoft Excel, Use Tax, Sales & Use Tax..., Tax Research
Education
Northern Arizona University 1987 — 1990
Bachelor of Science (BS), Accounting
Mohave Community College 1986 — 1987
Hewlett-Packard
SAP
Symantec
Intuit
HP
salesforce.com
Bloomberg LP
Autodesk