Systems & Methods
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Systems & Methods Employees
DTI LLC January 2015 - Present
Systems & Methods May 2003 - January 2015
Schlumberger January 1998 - October 2002
Skills
IT Strategy, Project Management, Software Project..., Program Management, Process Improvement, Business Intelligence, Business Analysis, Enterprise Architecture, Disaster Recovery, Leadership, IT Management, Project Porfolio..., Security, Change Management, IT Governance, Integration, Active Directory, SDLC, Microsoft SQL Server, SQL, SharePoint, Software Development, Databases, Windows, Business Process..., Data Warehousing, Vendor Management, Cloud Computing, Strategic Planning, Agile Methodologies, Data Modeling, Requirements Analysis, Risk Management, Performance Management
Education
Georgia Institute of Technology 1993 — 1997
B.S., Computer Science
Lawrence School, Lovedale 1984 — 1993
HCA IT&S October 2012 - Present
CPI May 2012 - October 2012
Systems & Methods, Inc. May 2010 - February 2012
Systems & Methods February 2006 - February 2012
Tier Technologies 2005 - 2006
Tier Technologies August 1999 - 2005
Lockheed Martin IMS (now ACS/Xerox) August 1995 - August 1999
State of Iowa, Department of Human Services 1990 - 1995
Skills
Software Project..., Operations Management, Call Center, Planning, Mentoring, Change Management, Document Management, Business Analysis, Data Analysis, Financial Management, Analysis, Business Process, Call Centers, Disaster Recovery, CRM, Budgets, Leadership, Project Planning, Managerial Finance, Team Leadership, Strategic Planning, Project Management, Quality Assurance, Process Improvement, Software Documentation, Management, Business Development, Customer Service, Start-ups, Product Management, SDLC, Strategy, SharePoint
Education
University of Northern Iowa 1983 — 1987
Bachelor of Arts (B.A.), Accounting
Systems & Methods August 2015 - Present
Millennium1 Solutions 2014 - August 2015
BD 2011 - 2014
VMC December 2010 - December 2011
Transcom September 2009 - June 2010
Afni July 2008 - September 2009
JPMorgan Chase February 2005 - July 2008
Skills
Call Center, Team Leadership, Call Centers, Sales, Leadership, Management, Coaching, Process Improvement, Program Management, Customer Service, Customer Satisfaction, Policy, Performance Management, Microsoft Excel, Training, Operations Management, Leadership Development, Customer Experience, Software Documentation
Education
The University of Texas at San Antonio 2005 — 2008
Bachelors, Business Management
Northwest Vista College 2002-2005 2002 — 2005
Associates, Business Administration
JOHN JAY HIGH SCHOOL 1992 — 1996
ProCare Therapy Inc June 2010 - Present
Sheila J. Butler and Company, Inc. October 2005 - June 2010
Systems & Methods July 2001 - October 2005
Skills
Recruiting, Staffing Services, Sales, Marketing, Contract Negotiation, Contract Recruitment, Customer Service, Contract Management, Mentoring New Hires, Sales Management, Sales Operations, Direct Sales, Direct Marketing, Health Insurance, Operations Management, Sales Process, Customer Relations, Customer Retention, Customer Acquisition, Recruitment Advertising, Special Education, Speech Therapy, Occupational Therapy, Occupational Therapists, Physical Therapy, School Psychology, Business Process..., Process Improvement, Human Resources, Hiring, New Hire Orientations, Sales Hiring, Leadership, Team Leadership, Cold Calling, Outlook, Microsoft Excel, Microsoft Office, Computer Proficiency, Microsoft Word, Phone Screening
Education
Missouri State University 1996 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Systems & Methods September 2008 - Present
Moe's Southwest Grill July 2007 - Present
Captain D's June 2004 - Present
Skinner Robinson Agency February 2007 - July 2008
Steed Company January 1990 - February 2007
Skills
Team Building, Strategic Planning, Leadership, Customer Service, Team Leadership, Project Management, Change Management, Sales, Negotiation, Process Improvement, Microsoft Office, Budgets, Marketing, Marketing Communications, Business Development, Business Analysis, Operations Management, New Business Development, Management, Leadership Development, Contract Negotiation, Training, Project Planning, Program Management, Strategy, Account Management, Coaching, Start-ups, Business Planning
Education
University of West Georgia 1985 — 1989
BA, Mass Communication, Sociology
The University of Georgia 1984 — 1985
Systems & Methods May 2013 - Present
WCCI August 2012 - May 2013
WCCI November 2007 - August 2012
WCCI February 2005 - November 2007
WCCI September 2001 - February 2005
CSC September 1998 - January 2001
Skills
Business Intelligence, SQL Server 2000-2008, SSRS, Requirements Management, Quality Assurance, Database Analysis, Database Administration, Microsoft SQL Server, Integration
Education
Georgia Institute of Technology 1993 — 1998
Bachelor of Science (BS), Computer Science
The Pulse Network, Inc. January 2014 - Present
Artco, Inc. September 2011 - February 2013
Systems & Methods January 2009 - April 2010
Affiliated Computer Services January 2005 - January 2009
Affiliated Computer Services March 2002 - January 2005
Skills
Process Improvement, Management, Performance Management, Accounts Payable, Accounting, Testing, Troubleshooting, Time Management, Invoicing, Customer Service, Project Management, Business Process..., Microsoft Office, Operations Management, Data Entry, Microsoft Excel, Leadership, Software Documentation, Outlook, Team Leadership, Contract Management, Analysis, Sales, Team Building, Access, Budgets
Education
University of Massachusetts Boston 2000 — 2003
Liberal Arts, Legal Education, Computers
University of MassachusettsDartmouth/Boston
Auburn Tech Incubator May 2015 - Present
Systems & Methods May 2014 - May 2015
DST Output September 2012 - May 2014
First Data July 2007 - February 2012
US Army Corps of Engineers June 1978 - October 2006
Meridian Systems October 2005 - July 2006
US Army Reserve 2000 - 2006
DST International January 1998 - July 2004
US Computer Services 1986 - 1988
Skills
Process Improvement, Team Leadership, Strategic Planning, Operations Management, Team Building, Cross-functional Team..., Government, Change Management, Requirements Analysis, Contract Negotiation, Problem Solving, Manufacturing, Organizational..., Contract Management, Business Change..., Cost Reduction, Project Management, Software Project..., Project Team Management, Turnaround Specialist, Business Process..., Leadership, Program Management, Management, Training, Six Sigma, Negotiation, Business Analysis, Strategy, Risk Management, Process Engineering, Leadership Development, Outsourcing, Vendor Management, Management Consulting, Business Development, MS Project, Product Management, Integration, Analysis, Budgets, Business Strategy, Project Planning, Quality Assurance, Consulting
Education
University of California, Davis 2001 — 2004
MBA, Strategic Planning
United States Military Academy at West Point 1974 — 1978
BS, Civil Engineering
Jesuit High School Class of 1974 1970 — 1974
High School Diploma, Liberal arts, math, science, foriegn language, religion.
Systems & Methods September 2012 - Present
FedEx Office March 2007 - August 2012
Hughes Supply March 2006 - August 2006
Lowe's Home Improvement March 2003 - March 2006
Lowes Home Improvement March 2003 - March 2006
Lowes Home Improvement March 2003 - March 2006
Dell Computers September 2000 - January 2003
Skills
CompTIA Network+, Microsoft Certified..., Customer Service, Retail, Software Installation, Leadership, CompTIA Security +, Call Centers, Windows 7, Troubleshooting, Technical Support, XP, Help Desk Support, CompTIA, Printers, Computer Hardware, Servers, Active Directory, Software Documentation, Windows Vista, Networking, Computer Maintenance, Computer Repair, Hardware, Information Technology, Operating Systems, Network Administration, Security, Windows, Windows Server, Wireless Networking, LAN-WAN, Windows XP
Education
Kaplan University 2011 — 2013
Associate of Science, Information Technology, 4.0
Motorola Solutions July 2013 - Present
Myers and Stauffer LC March 2013 - July 2013
Myers and Stauffer LC August 2011 - March 2013
Systems & Methods December 2009 - August 2011
Systems & Methods, Inc October 2006 - May 2010
San Diego County Sheriff January 2005 - April 2006
Motorola 2005 - 2006
Orange County Sheriff's Department 2004 - 2005
ICJIS (Integrated Criminal Justice Information System) 2003 - 2004
University of Central Florida 2002 - 2003
Skills
SQL Server, Data Analysis, Business Analysis, Microsoft SQL Server, SQL, SSIS, Database Design, Software Development, Agile Methodologies, Databases, Visual Studio, Software Project..., ETL, Analysis, SDLC, Business Intelligence, Database Administration, .NET, Data Warehousing, PL/SQL, Project Management, Process Improvement, XML, Oracle, Web Services, Visio, Data Modeling, SSRS, Requirements Analysis, T-SQL, Integration, Software Documentation, Enterprise Architecture, Requirements Gathering, Business Process, Management
Education
University of Central Florida 2001 — 2003
Bachelor of Science, Information System Technology
Valencia College 2000 — 2002
AS, Computer Technology
University of Houston 1985 — 1987
Spruill
CSG Government Solutions March 2011 - Present
Mamlin Consulting Services November 2009 - December 2011
Systems & Methods December 2003 - November 2009
Northwoods Consulting Partners January 2007 - September 2007
Covansys 2001 - 2003
State of Indiana 1997 - 2001
State of Indiana 1996 - 1997
State of Indiana 1995 - 1996
State of Indiana 1994 - 1995
State of Indiana 1992 - 1994
Skills
Analysis, Software Project..., SDLC, Strategic Planning, Software Documentation, Business Process, Leadership, Project Planning, Management, Program Management, Business Process..., Business Development, Training, Visio, Business Analysis, Process Improvement, Proposal Writing, Policy, Project Management, Access
Education
Indiana University Bloomington 1984 — 1988
BS in Education, Speech Communications and English
Printpack, Inc. July 2005 - Present
TwinEngines 2003 - 2005
Profit Recovery Group 2002 - 2003
Law Engineering 2000 - 2002
Paragon Total Solutions 1998 - 2000
Systems & Methods 1996 - 1998
Skills
Microsoft SQL Server, C#, VB.NET, ASP.NET, Web Services, PL/SQL, Visual Basic, VSS, XML, XPath, XSLT, ASP, DotNetNuke, SharePoint, SQL, JavaScript, SSIS, .NET, Integration, Oracle, Python, Google App Engine, Google Apps Script, HTML, XHTML, ECMAScript, Subversion, Sterling Integrator, Weblogic, ADF, JDeveloper, Eclipse, SDLC, Crystal Reports
Education
Furman University 1992 — 1996
Bachelor's degree
Systems & Methods August 2015 - Present
Time Warner Cable January 2007 - May 2015
Time Warner Cable January 2002 - January 2007
United States Marine Corps Reserve January 2001 - January 2004
United States Marine Corps January 1989 - January 2001
Skills
Telecommunications, Team Building, Call Center, Customer Retention, Customer Experience, Telephony, Customer Satisfaction, Leadership, Call Centers, Sales, Team Leadership, Troubleshooting, VoIP, Training, Vendor Management, Human Resources, Customer Service, Wireless
Education
Capella University 2007 — 2010
Capella University
Systems & Methods February 2015 - Present
Catholic Charities of Missouri July 2011 - June 2014
Central Missouri Foster Care and Adoption Assocation 2010 - 2013
Family Support Division June 2005 - January 2009
Family Support Division July 1997 - June 2005
Skills
Public Policy, Community Outreach, Policy, Program Management, Government, Leadership, Grants, Healthcare, Program Development, Non-profits, Training, Fundraising, Volunteer Management, Administration, Nonprofits, Community Development, Grant Writing, Staff Development, Public Speaking, Legislative Relations, Organizational..., Public Relations, Program Evaluation, Policy Analysis, Leadership Development, Conflict Resolution, Economic Development, Social Services, Proposal Writing, Grassroots Organizing, Workforce Development, Coalitions, Board Development, Public Administration
Education
Lincoln University (MO)
BS, Business Administration
Systems & Methods January 2015 - Present
Systems & Methods March 2012 - Present
O'Mara Consulting, LLC May 2010 - March 2012
State of Missouri, Department of Social Services July 1987 - May 2010
Skills
Business Analysis, Grant Writing, Program Management, Proposal Writing, Research, Leadership, Policy, Team Leadership, Change Management, Government, Management, Process Improvement, Project Management, Strategic Planning, Team Building
Education
University of Missouri-Columbia 1985 — 1992
Bachelor of Science (BS), Economics
Systems & Methods October 2004 - Present
E*TRADE Financial September 1998 - February 2004
E*Trade 1998 - 2004
Skills
Business Analysis, Project Management, Program Management, SDLC, IT Strategy, Software Project..., Requirements Analysis, Microsoft Office, Process Improvement
Education
Norfolk State University
Freelance; Self-employed IT Consultant July 2015 - Present
Systems & Methods January 2014 - July 2015
Systems & Methods January 2012 - January 2014
Systems & Methods December 2004 - December 2011
Telular Corporation April 2002 - December 2004
Southern Fluid Systems October 1998 - April 2002
Skills
Disaster Recovery, Program Management, Active Directory, SQL, SharePoint, Troubleshooting, Strategic Planning, Windows, Servers, Security, Business Analysis, Software Project..., IT Service Management, Microsoft SQL Server, Project Management, Linux, Windows Server, Microsoft Office, Analysis, Change Management, Process Improvement, Integration, Networking, Visio, Software Documentation, Technical Support, System Administration
Education
Western Governors University 2015 — 2017
Bachelor of Science (B.S.), Accounting
University of North Carolina at Chapel Hill 1987 — 1990
Systems & Methods December 1998 - Present
Donino, White & Partners 1996 - 1998
Cowan & Joseph 1995 - 1996
Skills
Project Management, Performance Management, Customer Service, Microsoft Office, SharePoint, Software Documentation, Employee Relations
Education
University of West Georgia 1995 — 1995
Teaching Certification, Art: K-12
University of West Georgia 1992 — 1994
BFA, Graphic Design
The University of Georgia 1990 — 1992
Core Curriculum
Systems & Methods July 2004 - Present
Systems & Methods 1992 - Present
Informix International Users Group 2004 - March 2014
Skills
Operating Systems, Data Migration, Servers, Software, Troubleshooting, Unix, SQL, C, Linux, Databases, HTML, Unix Shell Scripting
Education
University of West Georgia 1996 — 1998
Bachelor of Arts (BA), Accounting
The University of Georgia 1976 — 1978
Systems & Methods Business DevelopmentGC ServicesJune 1997 - June 2007
Citicorp Credit Services January 1982 - July 1996
Skills
Program Management, Business Analysis, Government, Policy, Requirements Analysis, Business Process..., Management Consulting, Change Management, Management, Strategic Planning, Analysis, Team Leadership, Proposal Writing, Budgets, Operations Management, Public Speaking, Team Building, Executive Management, Business Development, Project Management, Process Improvement, Business Intelligence, Organizational..., Data Analysis, Vendor Management, Software Documentation, Performance Management, Project Planning, Integration, Software Project..., SharePoint, Visio, Business Process, SDLC, IT Strategy, Call Centers, Leadership, Contract Management, MS Project
Education
David Lipscomb University
Systems & Methods June 2015 - Present
Berkshire Bank December 2012 - June 2015
Kohls June 2010 - November 2013
UNIVERSITY PRINT SERVICES September 2008 - January 2010
Skills
Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, English, PowerPoint, Research, Strategic Planning, Windows, Data Entry, Accounting, Banking
Education
University of Massachusetts, Amherst 2008 — 2012
Bachlor of Arts in Economics, Economics
HOLYOKE HIGH SCHOOL 2004 — 2008
DIPLOMA
UNC Health Care December 2005 - Present
Systems & Methods April 2001 - January 2009
Skills
Microsoft Excel, Microsoft Word, Microsoft Office 2007, Handheld Devices, Data Entry, Scanners
Education
Kaplan University-Davenport Campus 1999 — 2000
Certificate, Crime scene technician
Wake Technical Community College 1996 — 1998
Associate of Arts and Sciences (AAS), Computer and Information Systems