T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
Deloitte June 2015 - August 2015
T-Mobile June 2014 - September 2014
Senior Aerospace SSP July 2013 - August 2013
Shield Healthcare June 2012 - September 2012
Skills
Financial Reporting, Financial Accounting, Finance, Auditing, Leadership, Sarbanes-Oxley Act, Invoicing, Public Speaking, Analysis, Management, Microsoft Word, Microsoft Excel, Event Planning, Microsoft Office
Education
University of Southern California - Marshall School of Business 2015 — 2016
Master's degree, Accounting
University of Washington 2011 — 2015
Bachelor of Arts (B.A.), Accounting
University of Washington, Michael G. Foster School of Business 2011 — 2015
Bachelor of Arts (B.A.), Accounting
The University of Manchester 2014 — 2014
Westlake High School 2007 — 2011
USD 259 August 2006 - Present
T-Mobile January 2002 - June 2006
KS Restaurant and Hospitality Association August 1984 - June 2000
Skills
Curriculum Development, Classroom, Curriculum Design, Instructional Design, Tutoring, Educational Technology, Teacher Training, E-Learning, Technology Integration, Higher Education, Teaching English as a..., Distance Learning, Admissions, Student Affairs, Coaching, Blended Learning, Community Outreach, Teaching
Education
University of Kansas 1963 — 1968
Bachelor's Degree, Education
T-Mobile March 2011 - November 2013
Skills
Customer Service, Team Leadership, Telecommunications, Microsoft Office, Sales, Microsoft Excel, Leadership, Teamwork, PowerPoint, Microsoft Word, Customer Satisfaction, Management, Time Management, Customer Experience, Direct Sales, Wireless, Retail, Sales Management, Project Management, Account Management
Education
University of Kansas 2012 — 2013
University of Missouri-Kansas City 2008 — 2011
Samsung September 2014 - Present
U.S. Cellular August 2012 - May 2014
Heartland Automotive Services September 2011 - August 2012
Heartland Automotive Services November 2010 - September 2011
T-Mobile October 2009 - November 2010
goWireless! November 2006 - October 2009
Best Buy October 2005 - November 2006
Skills
Leadership Development, Team Building, Customer Retention, Retail, Customer Satisfaction, Sales Management, Coaching, Account Management, Profit, Sales, Sales Operations, B2B, Training, Customer Experience, Hiring, Management, Leadership, Recruiting, Wireless, Customer Service, Team Leadership, Automotive, Sales Process, Negotiation, Cold Calling, Business Planning, P&L Management, Strategy, New Business Development, Operations Management, Store Management, Inventory Control, Selling, Marketing, Strategic Planning, Direct Sales, Quotas, Forecasting, Retail Sales
Education
University of Kansas 2003 — 2005
Salesmakers Inc August 2014 - Present
Phone Oracle June 2009 - August 2014
Sprint Nextel April 2012 - July 2013
Whitten Memorial February 2005 - July 2009
T-Mobile 2002 - 2007
T-Mobile February 2003 - February 2005
Skills
Wireless, Mobile Technology, Telecommunications, Mobile Communications, Mobile Devices, Wireless Broadband, Wireless Networking, VoIP, Sales, Leadership, Mobile Marketing, Sales Management, Marketing, Solutions Marketing, Sales Operations, Cellular Communications, Mobile Applications, Strategic Partnerships, Customer Experience, Mobile VoIP, Enterprise Mobility, Team Leadership, Customer Retention, Managed Services, Direct Sales, Sales Process, Wireless Security, Mobile Advertising, Mobile Payments, Digital Marketing, Linux, Account Management
Education
The University of Memphis
Bachelor's of Professional Studies, Information Technology/ Organizational Leadership
Oregonian Media Group July 2014 - Present
Verizon Wireless July 2013 - July 2014
Verizon Wireless March 2012 - June 2013
expresscopy.com September 2011 - March 2012
Assessment Technologies Institute November 2008 - September 2011
T-Mobile September 2007 - November 2008
Educational Resources Inc. September 1998 - September 2007
Skills
Advertising Sales, Mobile Advertising, SEO, Digital Strategy, Search Advertising, Online Advertising, Digital Marketing, Advertising, Sales, Search Engine Technology, Advertising Research, Interactive Advertising, Sales Operations, Selling, Sales Presentations, Wireless, Customer Retention, Solution Selling, Customer Service, Leadership, Mobile Communications, Customer Satisfaction, Training, Direct Sales, Mobile Devices, Sales Process, Mobile Technology, Mobile Applications, Budgets, Marketing, Wireless Broadband, Quotas, Local Government, Government Procurement, Project Planning
Education
The University of Kansas 1993 — 1998
BS in Advertising/Journalism, Advertising
University of Kansas 1993 — 1998
Bachelor of Science, Journalism - Advertising
Spring Mobile May 2015 - Present
T-Mobile May 2014 - May 2015
Button Down Design July 2013 - May 2014
AT&T August 2012 - July 2013
The University of Kansas August 2010 - August 2012
Skills
Management, Project Management, Retail, Sales, Customer Satisfaction, Retail Sales, Art Direction, Graphic Design, Adobe Creative Suite, Illustrator, Customer Service
Education
University of Kansas 2010 — 2012
Architecture
Big Basin Enterprises, LLC April 2005 - Present
Cookson Hills Publishers, Inc. d/b/a Sequoyah County Times June 2003 - Present
T-Mobile October 2006 - November 2011
T-Mobile May 2000 - June 2003
Riggs Abney Neal Turpen Orbison & Lewis November 1997 - November 1999
Education
University of Minnesota Law School 1994 — 1997
JD, Law
University of Kansas 1990 — 1994
BS, Community Journalism
GCA Services Group May 2015 - Present
GCA Services Group November 2010 - May 2015
Wow Wireless, LLC December 2009 - November 2010
T-Mobile February 2001 - October 2008
SunCom Wireless 2001 - 2008
Cingular Wireless June 1996 - February 2001
Tandy Corporation, Radio Shack December 1984 - May 1996
Skills
Project Execution, Recruitment/Retention, Performance Management, Recruiting, Business Development, Business Intelligence, Sales Management, Sales Operations, Account Management, Direct Sales, Team Building, Retail, Sales, Strategic Planning, Sales Process, Team Leadership, Customer Retention, Coaching, New Business Development, Training, Contract Negotiation, Wireless, Customer Satisfaction, Operations Management, Management, Project Management, Telecommunications, Entrepreneurship, Customer Experience, Selling, B2B, Leadership, Solution Selling, Cross-functional Team..., P&L Management, Customer Service, Budgets, P&L, Process Improvement, Hiring
Education
Evans High School, Evans, Georgia
College Prepatory, 3.4 GPA
The University of Georgia
BA, Psychology
UMKC August 2012 - May 2015
Lunceford Law Firm August 2014 - April 2015
Wallace Saunders May 2014 - August 2014
Wallace, Saunders et al (Law Firm) May 2013 - April 2014
T-Mobile July 2011 - August 2012
T-Mobile November 2009 - July 2011
Chrysler Financial June 2007 - May 2009
Skills
Legal Writing, Legal Research, Public Speaking, Research, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Social Media, Customer Service, Lexis, Westlaw, Nonprofits, Editing, Outlook, Legal Discovery, Negotiation
Education
University of Missouri-Kansas City School of Law 2012 — 2015
Doctor of Law (JD), Law
University of Kansas 2002 — 2006
Bachelor of Arts (BA), Political Science and Government
La Cueva 1998 — 2002
High School Diploma
Intridea, Inc January 2015 - Present
Intridea, Inc October 2013 - December 2014
Intridea, Inc April 2012 - October 2013
Intridea, Inc May 2010 - June 2012
Intridea, Inc May 2009 - May 2010
T-Mobile November 2007 - April 2009
T-Mobile October 2006 - November 2007
Skills
Ruby on Rails, Agile Methodologies, Ruby, Mobile Applications, JavaScript, Web Development, Software Project..., Web Applications, jQuery, User Experience, Git, Scrum, Information Architecture, Amazon Web Services..., PHP, MongoDB, iOS development, PostgreSQL, CSS, Open Source, MySQL, Test Driven Development, AJAX, HTML 5, HTML5
Education
University of Kansas 2003 — 2008
English
Highlands Consulting Group, Inc. supporting NPSTC September 2013 - September 2014
T-Mobile May 2002 - April 2013
Pacific Consulting Services July 1994 - May 2002
City of Englewood Dept of Safety Services June 1990 - July 1994
ADCOM 911 1983 - 1990
Alachua County EMS 1977 - 1980
Skills
Wireless, LTE, Cellular Communications, Networking, Telecommunications, VoIP, 4G, Troubleshooting, Leadership, Mobile Technology, Policy, Project Management, UMTS, Management, GSM, Training, Telephony, Cross-functional Team..., Vendor Management, Testing, Consulting, Public Safety, 3G, Call Centers, Mobile Devices
Education
University of Colorado at Denver 1990 — 1992
Masters coursework, Business Administration
The University of Georgia
B.A., Psychology
University of Florida
M.Ed. coursework, Counselor Education/School Counseling and Guidance Services
Harte Hanks February 2015 - Present
Sitel September 2013 - September 2014
Microsoft November 2011 - July 2013
The CMI Group September 2010 - September 2011
ACS a Xerox Company March 2010 - July 2010
GDH Consulting August 2009 - December 2009
T-Mobile July 2008 - July 2009
PRC September 2007 - July 2008
IBM Global Services November 2005 - September 2007
Calyx Software January 2004 - September 2005
Skills
Call Center, Customer Service, Technical Support, Vendor Management, Help Desk Support, Program Management, Business Intelligence, Call Centers, Management, Outsourcing, Team Leadership, Management Consulting, Training, Telecommunications, Human Resources, Team Building, Strategy, CRM, Analysis, Leadership, Performance Management, Customer Retention, Business Development, Customer Satisfaction, Account Management, Quality Assurance, BPO, Business Process..., Consulting, Sales Management, Marketing, Process Improvement, Operations Management, Budgets, Cross-functional Team..., Executive Management, Customer Experience, Business Analysis, Start-ups, Contact Centers, Team Management, Change Management, Integration, Project Management, Forecasting, Business Process, Sales Operations, Employee Training, Leadership Development, Strategic Planning
Education
Webster University - MA Management 1987 — 1989
MA
Midwestern State University - BS Criminal Justice (Pre-Law) 1977 — 1980
BS
The University of Dallas 2004 — 2004
Master of Business Administration (MBA)
University of Cambridge 2002 — 2004
Doctor of Philosophy (Ph.D.)
University of Cambridge 2001 — 2004
Master’s Degree
T-Mobile February 2015 - Present
T-Mobile January 2014 - January 2015
Coal Creek Family YMCA November 2013 - January 2014
OMD Hong Kong June 2012 - July 2013
Avalade Group January 2010 - June 2012
SunTek Enterprise Limited May 2006 - July 2007
Skills
Digital Marketing, SEM, HTML, Website Development, SEO, Web Project Management, Microsoft Office, Email Marketing, CSS, Online Advertising, Web Content Management, Photoshop, Google Analytics, Adobe SiteCatalyst /..., Quality Assurance, Web Analytics, Interactive Media..., Online Marketing, Web Maintenance, Google Adwords, Wordpress, Web Tracking, Digital Marketing..., Consulting, Localization, Social Media Marketing
Education
The University of Hong Kong
Bachelor
Jockey Club Ti-I College
High school diploma (HKCEE, HKAL)
PRO Insurance Managers, Inc. July 2003 - Present
RC Lawn and Landscape March 1997 - Present
T-Mobile February 2001 - July 2003
Skills
Leadership, Customer Service, Team Building, Marketing, Sales, Trade Associations, Direct Sales, Management, Program Management, Program Development, People Skills, Insurance, Commercial Insurance, Property & Casualty..., Health Insurance, Term Life Insurance, Dental Insurance, Pet Insurance, Home Based Business, General Insurance, Liability, Professional Liability, direct selling, Lawn Mowing, Lawn Care, Landscaping, Landscape Design, Landscape Maintenance, Account Management
Education
The University of Kansas
LinkedIn June 2014 - Present
Virgin America October 2013 - June 2014
Electronic Arts August 2012 - July 2013
T-Mobile May 2011 - August 2011
Internetbrands Carsdirect August 2006 - May 2010
Dynasty Shipping Inc. June 2005 - August 2006
Skills
Online Marketing, Web Analytics, Product Marketing, Online Advertising, SEO, Business Development, Analytics, Product Management, Strategic Partnerships, Google Analytics, SEM, PPC, Lead Generation, Digital Marketing, Online Campaign..., Affiliate Marketing, B2B, Competitive Analysis, Social Media Marketing, Marketing, Online Lead Generation, Marketing Strategy, Brand Management, Customer Acquisition, Funnel Optimization, Content Strategy, E-commerce, Google Adwords, Web Marketing, Agency Relationship..., Consumer Insight, Omniture, Report Building, KPI Dashboards, Landing Page..., lead nurture, Multi-channel Marketing
Education
University of Southern California - Marshall School of Business 2010 — 2012
MBA
University of California, Irvine
Bachelor of Arts
The University of Hong Kong
T-Mobile April 2014 - Present
Novadent- Issaquah Dental Lab and Advanced Dental Technologies April 2013 - April 2014
Deloitte & Touche LLP April 2012 - April 2013
Associates of the Vancouver Art Gallery July 2009 - June 2012
CA School of Business October 2009 - December 2011
Rolfe, Benson Chartered Accountants January 2007 - August 2011
C.S. Watt, Certified General Accountant January 2006 - April 2006
Skills
Accounting, Bookkeeping, Financial Reporting, Audit, General Ledger, GAAP, Cash Flow, Budgeting, Simply Accounting, Quickbooks, Income Tax, Internal Controls, Financial Analysis, Excel, Auditing, Microsoft Excel, CPA, Financial Accounting, Tax, Forecasting, Sarbanes-Oxley Act, QuickBooks, Budgets
Education
University of Washington, Michael G. Foster School of Business 2011 — 2015
MBA, Finance, Management
The University of British Columbia / UBC 2001 — 2005
Bachelor of Science, Cell Biology and Genetics, Commerce
T-Mobile May 2012 - Present
Price Chopper January 2006 - May 2012
Skills
Customer Service, Sales, Management, Leadership, Training, Listening to customers, Cash Handeling, Team Building, Building Relationships, Organization, Marketing, Interviews, Research, Project Planning, Creative Problem Solving, Delegate Management, Remaining calm in a..., Developing Projects, Strategic Communications, Analyzing, Passionate about work, Time Management, Customer Satisfaction, Customer Experience, Customer Retention, Social Networking, Teamwork
Education
The University of Kansas 2011 — 2014
Bachelor's degree, Psychology
University of Kansas 2011 — 2014
BGS, Psychology
RJ Young June 2013 - Present
T-Mobile April 2011 - July 2013
Finish Line July 2008 - August 2011
Skills
Strategic Sales, B2B, Document Management, Sales Management, Account Management, Thought Leadership, Marketing, Managed Print Services, Technical Sales..., Technical Support, Presidents Club, Software Installation, Business Strategy, Information Technology, Salesforce.com
Education
The University of Memphis 2009 — 2014
Bachelor of Science (BS), Political Science and Government
Desoto Central High 2005 — 2008
World View Entertainment Triple Nine May 2014 - Present
Need for Speed / Dreamworks March 2013 - Present
Open Road Films "Ten" October 2012 - December 2012
Legendary Pictures "42" May 2012 - July 2012
Woodridge Productions and Sony Pictures October 2011 - February 2012
HCP Productions July 2011 - September 2011
20th Century Fox May 2011 - July 2011
Academy of Television Arts & Sciences June 2010 - August 2010
T-Mobile November 2009 - November 2009
CourseSmart August 2009 - October 2009
Skills
Film Production, Microsoft Office, Film, Television, Final Cut Pro, Social Media, Writing, Advertising, Post Production, Public Relations
Education
The University of Georgia 2007 — 2011
ABJ, Telecommunication Arts
TESSCO Technologies August 2015 - Present
Mason Wireless Solutions July 2014 - May 2015
T-Mobile September 2012 - January 2014
Verizon Wireless August 2002 - July 2012
Qwest Wireless 2000 - 2002
Sprint PCS 1997 - 2000
Airtouch Cellular 1994 - 1997
Motorola 1989 - 1994
Skills
Direct Sales, Salesforce.com, Strategic Partnerships, Solution Selling, Sales Management, Account Management, Wireless, Sales Process, M2M, Telecommunications, Mobile Devices, Key Account Management, B2B, Start-ups, Managed Services, Customer Satisfaction, Sales Operations, Selling, New Business Development, Sales, Customer Retention, SaaS, Cold Calling, Unified Communications, Channel Partners, VoIP, Business Development
Education
University of Kansas
Bachelor's degree
Metro Pcs Authorized Dealer March 2015 - Present
The Dwelling Place April 2012 - Present
T-Mobile September 2013 - March 2015
T-Mobile October 2012 - September 2013
T-Mobile October 2010 - September 2012
T-Mobile September 2009 - October 2010
Alltel Wireless 2007 - 2009
Skills
Telecommunications, Direct Sales, Solution Selling, Account Management, Sales Management, District Sales..., District Management, Sales Operations, Customer Experience, Wireless
Education
Ohio School of Ministry
University of Findlay
T-Mobile April 2007 - Present
National Accounts August 2004 - April 2007
T-Mobile October 2003 - August 2004
Express, Limited Inc August 2000 - October 2003
Skills
Wireless, Account Management, Sales Management, Sales, Customer Retention, Leadership, Training, Customer Service, Management, Telemarketing, Business Development
Education
University of Kansas
Bachelor of Science, Business Administration; an International Business emphasis
T-Mobile November 2004 - Present
Best Western April 2004 - November 2005
Original Bread Company January 2000 - January 2004
Harkins Entertainment January 1999 - January 2000
Skills
Workforce Management, Call Center, Avaya, Telecommunications, Customer Experience, Customer Satisfaction, BMC Remedy, Troubleshooting, Data Analysis, Metrics, Technical Support, Performance Metrics
Education
University of Kansas School of Medicine 2011 — 2015
Medicine
University of Kansas 2006 — 2010
Bachelor of Science, Cell Biology
University of Kansas 2006 — 2010
Bachelor, General Studies- Psychology
Centers for Disease Control and Prevention September 2012 - Present
Council for Quality Growth November 2011 - July 2012
Jupiter Studios April 2009 - May 2010
T-Mobile March 2007 - January 2008
Cracker Barrel May 2004 - May 2007
Skills
Customer Service, PowerPoint, Excel, Word, Microsoft Office, Resume Writing, News Writing, Technical Writing, Local Government, Government, Corporate Social Media, State Government, Government Agencies, Public Transport, Regulatory Affairs, Regulatory Policy, Policy, Policy Analysis, Public Policy, Newsletters, Newsletter Production, Company Newsletters, Email Newsletter Design, Procurement, Government Procurement, IT Procurement, Procurement Contracts, Software Procurement, Contract Negotiation, Contract Management, Government Contracting, Contractual Agreements, Community Outreach, Management
Education
The University of Georgia 2011 — 2012
Master's, Public Administration; Policy Analysis Specialization
St. Louis University 2006 — 2010
Bachelor's of Science, Business Administration; Economics Concentration
T-Mobile March 2014 - Present
Obion County School Systems July 2013 - May 2014
LifeWay Christian Resources May 2013 - October 2013
Dell February 2013 - June 2013
Advanced Computer Center August 2010 - May 2012
Green Internship ProgramUniversity of Memphis January 2012 - April 2012
University of Memphis October 2009 - April 2012
U.S. Census Bureau March 2010 - June 2010
Jackson State Community College August 2007 - April 2008
GNC Corporation August 2007 - December 2007
Skills
Customer Service, Microsoft Office, Troubleshooting, Time Management, Windows, Outlook, Microsoft Excel, Software, Remote User Support, Sales, Database Administration, Mac OS X, Access, Higher Education, Data Analysis, PowerPoint, Research, Instructional Design, Statistics, Microsoft Word, Teaching, Management, OS X, Leadership, Public Speaking
Education
The University of Memphis 2008 — 2012
Bachelor of Business Administration, Management Information Systems
TransAm Trucking, Inc. August 2014 - Present
TransAm Trucking, Inc. January 2013 - August 2014
TransAm Trucking, Inc. August 2012 - January 2013
TransAm Trucking July 2012 - August 2012
T-Mobile March 2009 - April 2012
Brother's Bar and Grill May 2008 - May 2009
Movie Gallery September 2003 - February 2006
Skills
Customer Service, Operations Management, Analysis, Training, Management, Time Management, Team Building, Customer Satisfaction, Call Centers, Process Improvement, Sales, Leadership, Microsoft Office, Customer Retention, Team Leadership, Account Management
Education
University of Kansas 2005 — 2008
Bachelor of General Studies, Psychology
University of Kansas 2005 — 2008
Bachelor of General Studies, English Language and Literature, General
ServiceMaster May 2012 - Present
Hibner Heat and AC August 2007 - June 2008
First Tennessee Bank November 2006 - August 2007
Franklin Covey August 2006 - November 2006
Silver Spirit September 2005 - January 2006
Cellular South February 2003 - September 2003
T-Mobile November 2000 - January 2003
Skills
Leadership, Customer Service, Training, Microsoft Office, Communication, Banking, Cash Handeling, Typing, Administrative..., Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Retail
Education
The University of Memphis 2008 — 2011
BA, Psychology, Criminal Justice, Philosophy, 3.47
T-Mobile 2013 - Present
Palador Inc 2011 - 2012
Social27 May 2011 - October 2011
Education
The University of Georgia 2004 — 2008
Biology
T-Mobile February 2013 - Present
ITT Technical Institute August 2010 - Present
T-Mobile March 2008 - February 2013
Brainerd High School, HCDE August 2006 - March 2008
Melrose High, Memphis City Schools August 2001 - August 2006
Skills
Data Analysis, Teaching, Research, Microsoft Office, Instructional Design, E-Learning, Public Speaking, Curriculum Design, Higher Education, Training, Adult Education, Statistics, PowerPoint, Access, Troubleshooting, Customer Service, Proofreading, Leadership, Microsoft Word, Management, Web Design, Team Building, Social Networking, Visio, Staff Development, Program Management, Team Leadership, System Administration, Critical Thinking
Education
The University of Memphis 2002 — 2004
Master's of Education, Instruction & Curriculum Leadership
The University of Memphis 1997 — 2001
Bachelor's of Science, Mathematical Sciences
The University of Memphis 1997 — 2001
Bachelor's of Science, Physics
T-Mobile April 2012 - Present
Ericsson August 2011 - April 2012
Ericsson February 2011 - August 2011
Ericsson September 2009 - January 2011
T-Mobile February 2009 - September 2009
Ericsson June 2008 - February 2009
T-Mobile USA January 2007 - May 2008
Ericsson October 2006 - November 2006
Lucent Technologies August 2006 - October 2006
Ericsson June 2005 - August 2006
Skills
RF Planning, UMTS, TEMS, Network Optimization, HSPA, Actix, LTE, WCDMA, RAN, 3G, RF Engineering, Atoll, Network Performance, GSM, RF, HSDPA, 4G, 2G, MapInfo, TEMS Investigation, Edge, GPRS, RF design, Drive Test, CDMA, RNC, NSN, Cellular Communications, UTRAN
Education
The University of Manchester
BEng (Hons)
Project SOAR August 2012 - Present
UM Youthville September 2011 - May 2012
T-Mobile September 2006 - June 2009
Pleasant Hill UMC September 2002 - November 2004
Life Span Institute August 1997 - November 1998
Community Living Opportunities May 1996 - May 1997
Skills
Teaching, Leadership, Social Services, Public Speaking, Community Outreach, Nonprofits, Fundraising, Program Development, Research, Event Planning, Microsoft Office, Volunteer Management
Education
The University of Kansas 2011 — 2013
MSW, Social Welfare
The University of Kansas 2010 — 2011
BGS, Psychology
The University of Kansas 1995 — 1998
BGS, Applied Behavioral Sciences
SportsConductor January 2009 - Present
Sole Boutique September 2005 - December 2009
T-Mobile February 2005 - July 2005
McLeod USA January 2000 - July 2004
CapRock Communications May 1996 - March 2000
Skills
Sales Management, Co-location, Telecommunications, Solution Selling, Account Management, Direct Sales
Education
Eudora High School
The University of Kansas
T-Mobile February 2011 - Present
T-Mobile April 2010 - March 2011
Capgemini 2007 - April 2010
T-Mobile 2008 - 2009
Marathon Petroleum Company May 2006 - August 2006
Marathon Petroleum Company May 2005 - August 2005
Skills
Quality Assurance, Telecommunications, Process Improvement, Compliance, Team Leadership, Microsoft Office, SharePoint, PowerPoint, Outlook, Microsoft Excel, Emotional Intelligence, Quality Center, Release Management, IT Management, Project Planning, SDLC, Vendor Management, Integration, MS Project, Leadership, Management, Analysis, Visio, Business Analysis, Testing, Program Management, Requirements Analysis, Software Documentation, Software Project..., Business Process, Requirements Gathering, Business Intelligence, Business Process..., PMP, IT Strategy, PMO, Business Requirements, Agile Methodologies, ITIL, Agile Project Management, Enterprise Architecture, Project Portfolio..., Business Process Design, Governance, Change Management, Resource Management, Cross-functional Team..., User Acceptance Testing, Business Transformation
Education
The University of Georgia 2003 — 2007
BBA, Management
University of Georgia - Terry College of Business 2003 — 2007
Bachelor of Business Administration, Management
Self May 2012 - Present
NetApp July 2010 - May 2012
Cox Communications July 2008 - May 2010
Openwave February 2006 - April 2008
Sun Microsystems July 2003 - July 2004
Cox Communications August 2000 - June 2003
T-Mobile 1998 - 2000
Communication Technical Systems July 1997 - July 1998
Universal Data Consultants/GECITS 1993 - 1997
Skills
Solaris, Storage, Data Center, Virtualization, Cloud Computing, Storage Area Networks, Disaster Recovery, SAN, NetApp, Retirement, RedHat, NAS, HP-UX, Solution Selling, Unix, High Availability, Integration, Professional Services, HP
Education
The University of Georgia 1979 — 1983
Bachelor of Science (BS), Computer Science
T-Mobile July 2014 - Present
Vanguard June 2013 - August 2013
Northern Trust Hedge Fund Services October 2012 - March 2013
Harbor Capital Advisors October 2010 - October 2012
Harbor Capital Advisors October 2007 - October 2010
Relocation Assistance, Inc January 2006 - April 2007
Skills
Supervisory Skills, Project Management, Outstanding Customer..., Financial Analysis, Training & Development, Maintaining Strong..., Customer Service, Financial Modeling, Cross-functional Team..., Series 63, Market Research, Mutual Funds, Series 7, Alternative Investments, Employee Training, Management, Analysis
Education
The University of Chicago - Booth School of Business 2011 — 2014
MBA, Finance
University of Chicago Graham School 2008 — 2009
Certificate, Financial Decision Making June 2009
University of Michigan 2001 — 2005
Bachelors of Arts, Sociology
T-Mobile May 2014 - Present
T-Mobile September 2012 - May 2014
Morton Salt January 2010 - August 2012
Adayana December 2008 - June 2009
Axcet HR Solutions November 2007 - November 2008
Embarq June 2007 - November 2007
JetBlue Airways November 2004 - March 2007
Skills
Succession Planning, Onboarding, HRIS, PowerPoint, Microsoft Office, Excel, Word, Hiring, Performance Management, Organizational..., Microsoft Excel, Customer Service, Recruiting, Talent Acquisition, Employee Benefits, Human Resources, Talent Management
Education
The University of Kansas 1999 — 2003
Bachelors, History
The Miner Corporation July 2015 - Present
Leon Translations Inc March 2015 - Present
Trinity Millennium Group October 2014 - January 2015
T-Mobile April 2014 - November 2014
Alamo Drafthouse Cinemas February 2013 - May 2013
Hewlett-Packard June 2012 - January 2013
Native Energy & Technology, Inc. June 2008 - August 2011
Skills
Microsoft Office, Microsoft Dynamics, SharePoint Designer, SharePoint, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Accounting, Research, Human Resources
Education
The University of Texas at Austin 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Honors, Supply Chain Management, 3.50
The University of Edinburgh 2010 — 2010
Business Law
Riddell Communications, Inc. March 2014 - Present
T-Mobile June 2013 - November 2013
Illuminate 360 September 2012 - May 2013
The North Highland Company June 2012 - September 2012
Illuminate 360 January 2012 - June 2012
Accenture/ARTech July 2011 - December 2011
Intellectual Concepts, LLC July 2010 - July 2011
Georgia Department of Human Resources October 2007 - June 2010
Accenture October 2005 - September 2007
Georgia Technology Authority 2002 - 2005
Skills
Data Center, ITIL, Virtualization, Outsourcing, Project Management, Six Sigma, Contract Negotiation, Metrics, Sarbanes-Oxley Act, Service Level Agreements, Software Development, SAS70, Service Desk, Proposal Writing, Systems Engineering, Root Cause Analysis, IT Strategy, Process Architecture, Vendor Management, Enterprise Architecture, TCP/IP, Security, Disaster Recovery, Process Improvement, Strategy, Program Management, Cloud Computing, Networking, Unix, Incident Management, Telecommunications, Information Technology, Service Delivery, Business Continuity, Management, Infrastructure, Information Security, Change Management, Professional Services
Education
The University of Georgia 1974 — 1978
BA, Math, and Computer Science
IBM DPOM
Bank of America May 2015 - Present
T-Mobile March 2013 - May 2015
T-Mobile October 2012 - March 2013
T-Mobile March 2007 - October 2012
Skills
Wireless, Customer Retention, Customer Experience, Direct Sales, Telecommunications, Sales Management, Sales Management..., Marketing, Account Management, Customer Satisfaction, Team Leadership, Cold Calling, Training, Sales, New Business Development, Retail Sales, Cellular Communications, Employee Training, Team Building, Customer Service, Coaching, Salesforce.com, Sales Presentations, Forecasting, Leadership, Strategic Planning, Sales Process, Selling, Solution Selling, Mobile Devices, Retail, Sales Operations, Business Development, B2B, Management, Microsoft Office
Education
University of Kansas 2003 — 2010
Bachelor of Arts (B.A.), Communication, General
Cerner Corporation May 2013 - Present
T-Mobile May 2011 - May 2013
Mission Pharmacal March 2009 - May 2011
Schering Plough Pharmaceuticals May 2006 - November 2008
T-Mobile February 2005 - May 2006
Sprint Nextel July 2001 - February 2005
Education
University of Kansas 1997 — 2001
Bachelor of Science, Business Admininstration
TowerPoint Capital, LLC June 2011 - Present
Nothdurft Law Firm, LLC July 2008 - October 2011
Telecom Legal Solutions, LLC February 2007 - June 2011
T-Mobile December 2003 - February 2007
Specialized Title Services 2000 - 2001
Skills
Wireless, Legal Research, Zoning, Real Estate, Contract Negotiation, Site Acquisition, Telecommunications, Legal Writing, Sales, Commercial Real Estate, Leases
Education
University of Baltimore School of Law 2001 — 2004
Juris Doctor, Law
The University of Georgia 1995 — 1999
BA, Political Science
Covidien February 2014 - Present
T-Mobile October 2012 - December 2013
Paychex September 2007 - September 2012
Walgreens September 2005 - August 2007
Seymour Board of Education June 2000 - August 2004
Skills
Sales Process, B2B, Sales, Salesforce.com, Competitive Analysis, CRM, Cold Calling, Customer Service, Account Management, Selling, Payroll, Customer Retention, Microsoft Office, Microsoft Excel, Sales Management, Team Leadership, Evidence-based Medicine, Dialysis, Peritoneal Dialysis, Medical Devices
Education
The University of Connecticut School of Business 2001 — 2005
Bachelor of Science in Business Administration, Business Marketing
Verizon December 2008 - Present
VMware January 2006 - December 2008
NETAPP 2008 - 2008
T-Mobile June 2007 - December 2007
AT&T January 2006 - December 2007
Sisters of Mercy Health System January 2006 - July 2006
Skills
SOA, Oracle, Oracle SOA Suite, Integration, EAI, Middleware, Weblogic, Web Services, Enterprise Architecture, TIBCO, ESB, Oracle Fusion Middleware, Java Enterprise Edition, JMS, Java, XML, BPEL, Data Warehousing, WSDL, Unix, Tomcat, Enterprise Software, Solution Architecture, SOAP, PL/SQL, Web Applications, Websphere, Spring, JDBC, Struts, Unix Shell Scripting, TIBCO iProcess, EJB, Ant, Hibernate, Hyperion Planning, Essbase, Oracle BAM
Education
The University of Dallas 2012 — 2014
Master's Degree, Cyber Security
The University of Dallas 2012 — 2014
Master of Business Administration (M.B.A.)
The Institute of Electronics and Telecommunication Engineers 1992 — 1996
Bachelor's degree, Electronics & Telecommunications
KPW 1990 — 1993
Diploma in Digital Electronics and Microprocessor System Design
Sprint July 2013 - Present
Sprint Nextel July 2011 - July 2013
Ernst & Young LLP September 2008 - July 2011
Company Keys December 2006 - August 2008
Gateway July 2005 - July 2006
T Mobile July 2004 - July 2005
Skills
Accounting, Tax, Transfer Pricing, Financial Analysis, Risk Management, SOX, Auditing, Financial Reporting, Audit, Excel, CPA, Tax Preparation, Finance, SEC filings, Sarbanes-Oxley Act, Due Diligence, GAAP, Access, Enterprise Risk..., Financial Audits, US GAAP, Microsoft Excel, Valuation, Strategic Financial..., Corporate Finance, Forecasting, Process Improvement, Sarbanes-Oxley, Financial Accounting
Education
The University of Kansas 2006 — 2008
B.S., Accounting
T-Mobile May 2005 - Present
T-Mobile 2005 - 2008
T-Mobile 2005 - 2008
Guardsmark 1998 - 1999
Skills
Sales Management, Business Development, Customer Service, Wireless, Quotas, Cellular Communications, Direct Sales, Telecommunications, Retail, Sales, Mobile Broadband, Income Statement, 4G, Account Management, Leadership, Solution Selling, M2M, Cross-functional Team..., Driving Results, Customer Retention, Android, Blackberry, Customer Satisfaction
Education
University of Findlay 1993 — 1996
CJ & SOC, CJ
The Marion Technology Group June 2015 - Present
GCLA 2006 - Present
Conisus LLC May 2012 - June 2015
Manhattan Associates January 2006 - May 2012
T-Mobile September 2003 - November 2005
Bearing Point December 1999 - August 2003
LHS July 1996 - December 1999
Alltel Information Systems March 1993 - July 1996
Skills
IT Strategy, Quality Assurance, Web Development
Education
The University of Georgia
Bachelor’s Degree, Computer Science
T-Mobile March 2012 - Present
Skills
Technical Communication, Business Analysis, Technical Training, Technical Writing, RoboHelp, Online Help, FrameMaker, Documentation, Software Documentation, Visio, Program Management, Requirements Analysis, Adobe Acrobat, Quality Assurance, Agile Methodologies, Testing, SDLC, SharePoint, Technical Documentation, Manuals, SnagIt, Instructional Design, Training, User Experience, Analysis, Content Management
Education
The University of Memphis
Master of Arts; Bachelor of Arts
The University of Memphis 1973 — 1982
MA
GCA Services Group September 2014 - Present
Windstream Communications March 2012 - September 2014
Windstream Communications May 2010 - February 2012
SDN Global September 2008 - July 2009
T-Mobile May 2006 - August 2008
SunCom Wireless 2006 - 2008
SunCom Wireless 2001 - 2008
SunCom Wireless November 2004 - May 2006
Cingular Wireless September 2000 - October 2001
Skills
Telecommunications, Contract Negotiation, Business Development, Strategic Partnerships, Wireless, Vendor Management, Sales Management, Sales, Strategic Planning, Customer Satisfaction, Customer Service, Account Management, B2B, VoIP, Strategy, Business Strategy, Customer Experience, Business Process..., Cross-functional Team..., New Business Development, Leadership, SaaS, Customer Retention, Managed Services, Management, Team Leadership, Mobile Devices, Cellular Communications, Team Building, Product Management, Training, Selling, Cold Calling, Competitive Analysis, Retail, Product Marketing
Education
The University of Georgia
Bachelor of Arts (B.A.)
Roswell High
Apria Healthcare August 2013 - Present
Global Medical November 2011 - August 2013
T-Mobile April 2009 - May 2011
Skills
Customer Service, Microsoft Excel, Team Building, Healthcare, Leadership, Sales, Outlook, HIPAA, Software Documentation, Process Improvement, Training, Management, Medical Terminology, Insurance, Customer Satisfaction, Medicare
Education
The University of Kansas 2004 — 2008
Bachelor of Arts (B.A.), Fiber, Textile and Weaving Arts
The University of Kansas 2004 — 2008
Bachelor of Fine Arts (B.F.A.) Textile Design, Textile Design
A'GACI LLC November 2013 - Present
JCPenney August 2011 - November 2013
Technicolor/ Media Protective Services November 2005 - November 2011
Circuit City June 2003 - November 2005
T-Mobile May 2003 - November 2005
Skills
Security, Security Management, Security Audits, Asset Managment, Asset Protection, Information Security..., Loss Prevention, Inventory Control, Inventory Management, Private Investigations, Investigation, Problem Solving, Training, Microsoft Excel, POS, Interrogation, Customer Service, Digital Surveillance, Counter Surveillance, Surveillance, CCTV
Education
The University of Memphis 2003 — 2005
Business Administration
WHITEHAVEN HIGH SCHOOL 1999 — 2001
Amazon Web Services May 2015 - Present
Modis February 2015 - April 2015
CompuCom November 2013 - October 2014
T-Mobile January 2013 - April 2013
Expedia June 2012 - December 2012
Nordstrom November 2011 - January 2012
Noble House Hotels & Resorts May 2010 - April 2011
Starbucks January 2010 - April 2010
Skills
Telecommunications, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Account Management, Wireless, Customer Service, Sales, Sales Management, Direct Sales, Team Leadership, Salesforce.com, Hiring, Training, PowerPoint, Recruiting, Onboarding, Microsoft Office, Management, Leadership, Technical Recruiting, Microsoft Excel
Education
Bellevue College 2010 — 2013
The University of Montana - School of Business Administration 2009 — 2010
Apple September 2014 - Present
EntenseKaos November 2009 - January 2015
T-Mobile April 2014 - September 2014
Sears Holdings Corporation August 2012 - April 2014
Ibiza Nightclub May 2007 - February 2014
Carrillo Music LLC April 2011 - March 2013
Time Warner Cable March 2008 - February 2011
Hollywood.com January 2002 - December 2009
Dell June 2006 - January 2008
Skills
Photoshop, GoLive, Apple, WordPress, Social Media, Entertainment, Graphics, DJ, Social Media Marketing, Music, Music Production, Social Networking, Music Industry, Advertising, Digital Media, Video Production, Event Planning, Video Editing, Event Management, Television, New Media, Online Advertising, Editing, Blogging
Education
The University of Memphis 2003 — 2005
Art/Art Studies, General
St.Benedict At Auburndale 2001 — 2003
Regular/General High School/Secondary Diploma Program
Empyrean Benefit Solutions, Inc. January 2015 - Present
Paycom October 2012 - January 2015
Altria June 2010 - October 2012
United States Army Reserve March 2003 - March 2011
T-Mobile March 2007 - May 2009
United States Army Reserve December 2004 - December 2005
Skills
Solution Implementation, Benefits Administration, Project Management, Project Planning, Human Resources, Software Implementation, SaaS, Leadership, Microsoft Excel, Organizational..., Leadership Development, Microsoft SQL Server, Sales Operations, Management, Employee Benefits, Talent Management, CRM, Business Development, Strategy, Account Management, Key Account Management, Business Planning, Personnel Management, Sales Presentations, Talent Acquisition, Sales Process, Payroll, Sales, ADP Payroll, HRIS, COBRA, New Business Development, Outsourcing, Team Leadership, Strategic Planning, Marketing, Cold Calling, Customer Service, Start-ups, Data Analysis, Microsoft Office, Business Strategy, Team Building
Education
University of Kansas 2006 — 2010
BS, Business
PT&CLWG Forensic Consulting October 2014 - Present
Selective Insurance September 2012 - October 2014
Farmers Insurance January 2009 - September 2012
Farmers Insurance March 2006 - January 2009
T-Mobile August 2004 - March 2006
Jefferson Commons Apartments August 2003 - August 2004
NCS Pearson July 2002 - August 2003
Skills
Claim, Customer Service, Insurance, Leadership, Legal Liability, Liability, Management, Marketing Strategy, Negotiation, Public Speaking, Sales, Training, Human Resources, Liability Analysis, Claims Management, Commercial Insurance, Property, Commercial Lines, Key Account Management
Education
The University of Kansas 1999 — 2005
Bachelor of Arts, Political Science and International Studies; Spanish, 2005
BILKENT UNIVERSITY 2001 — 2002
International relations, International Relations
Verizon Wireless April 2015 - Present
Verizon Wireless April 2014 - Present
T-Mobile March 2013 - March 2014
T-Mobile October 2012 - March 2013
T-Mobile March 2012 - October 2012
T-Mobile September 2006 - October 2009
Skills
Retail Sales, Sales Management, Sales Operations, Customer Service, Customer Experience, Customer Engagement, Customer Support, Customer Oriented, Customer Insight, Customer Satisfaction, Customer Retention, Customer Acquisition, Motivational Speaking, Sales Motivation, Great Motivator, Leadership Development, Morale
Education
The University of Kansas 2004 — 2006
Business, Management, Marketing, and Related Support Services
T-Mobile July 2013 - March 2015
600 Marshall Entertainment February 2011 - March 2015
Natural Stone & Tile July 2012 - June 2013
Skills
Computer Proficiency, Sales, Customer Service, Customer Satisfaction, Customer Relations, Data Entry, Data Analysis, Microsoft Office
Education
The University of Memphis 2011 — 2016
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, Junior
City Colleges of Chicago March 2014 - Present
Xerox May 2013 - December 2013
T-Mobile September 2012 - April 2013
Comcast Cable August 2011 - February 2012
Best Buy October 2008 - July 2011
DARTS January 2011 - May 2011
Nonviolent Peaceforce March 2009 - December 2009
Skills
Internet Explorer, Microsoft Excel, Windows 7, Microsoft Word, Windows XP, BMC Remedy, Database Design, Active Directory, Microsoft SQL Server, JavaScript, Technical Support, Customer Service, Problem Solving, Communication, Writing, Arithmetic, Pre-Algebra, Analysis, Verbal Behavior
Education
The University of Memphis 2001 — 2005
Business Addministration
Southwest Tennessee Community College 1997 — 2000
Select Source International March 2014 - March 2015
Freelance August 2013 - March 2014
Dexter + Chaney November 2008 - August 2013
Boeing February 2007 - August 2008
GE Healthcare, Integrated IT Solutions September 2005 - November 2006
T-Mobile 2005 - 2005
The Chicago Lighthouse January 2002 - May 2004
Skills
Technical Editing, Technical Writing, Editing, Software Documentation, Online Help, Google Drive, Google Docs, Manuals, Microsoft Office, Technical Communication, Content Management, RoboHelp, Project Management, Proofreading, Usability Testing, Perforce, Web Content, MadCap Flare, Technical Documentation, Publications, Content Development, Single Sourcing, SharePoint, Release Notes, SnagIt, Online Help Development, Newsletters, Structured Authoring, Information Mapping, Guides, White Papers, Style Guides, Information Development, Information Architecture, Adobe Acrobat, User Assistance, Editorial, Copy Editing, Reference Manuals, Camtasia, ClearQuest, Spectrum Construction..., MyWorkshop, Focus Groups, Research, WordPress
Education
University of Kansas 1993 — 1997
BA, English Literature, Italian Language and Culture
Smith & Greene Company December 2012 - July 2013
Barrier Motors October 2011 - December 2012
T-Mobile October 2009 - December 2010
Genie Industries November 2007 - October 2008
Portland Trail Blazers October 2005 - May 2007
Seattle Sonics & Storm October 1999 - October 2005
Houston Rockets and Comets June 1996 - October 1999
Skills
Social Media, Media Relations, Public Relations, Press Releases, Editing, Social Media Marketing, Marketing Communications, Strategic Communications, Project Management, Sales&Marketing, Internal Communications, Corporate Communications, Newsletters, Copywriting, Sales, Web Content, Customer Satisfaction, Customer Retention, Brand Awareness, Email Marketing, Crisis Communications
Education
The University of Kansas 1992 — 1996
BS, Journalism
Blue Buffalo, LLC. May 2013 - May 2015
UMB Bank June 2011 - May 2013
T-Mobile July 2003 - January 2011
Skills
Microsoft Office, Telecommunications, Management, Team Leadership, Project Management, Program Management, Sales, Integration, PowerPoint, Product Management, Leadership, Strategic Planning, Customer Service, Sales Management, Team Building, Customer Satisfaction, Customer Retention, Customer Experience, Time Management, Process Improvement, Coaching, Account Management, Cross-functional Team...
Education
The University of Kansas 1999 — 2001
NA, Mathematics
IKS Health January 2014 - Present
Navicure March 2012 - January 2014
Vitera Healthcare Solutions March 2011 - February 2012
Cerner Corporation August 2008 - March 2011
T-Mobile August 2003 - August 2008
Skills
Direct Sales, New Business Development, Strategic Partnerships, Enterprise Software, Process Improvement, Professional Services, Account Management, Miller Heiman Sales..., SPIN Selling, Siebel, Salesforce.com, Healthcare Information..., Healthcare, Solution Selling, SaaS, EMR, EHR
Education
University of Kansas 2004 — 2008
Bachelor of Science, Business Administration and Finance
T-Mobile September 2015 - Present
WAVSYS May 2015 - Present
Black & Veatch (Overland Contracting, Inc) May 2012 - November 2014
Bechtel Communications, Inc. February 2010 - February 2012
Bechtel July 2009 - February 2010
MasTec Inc. July 2006 - July 2009
Skills
Process Scheduler, Budgets, MS Project, Microsoft Excel, Purchasing, Microwave, UMTS, CDMA, Construction Management, LTE, Fiber Optics, Construction, Wireless, GSM, RF, 4G, Telecommunications, Supervisory Skills, 3G, Contract Management, Cellular Communications, Troubleshooting, WiMAX, Switches, T1, Optical Fiber, Backhaul, RAN, Quality Assurance, Change Orders, Project Management, Team Leadership, Management, Project Planning, RF Engineering, Procurement, 2G, Rollout, Transmission, Vendor Management, WiFi, Computer Network..., Telecommunications..., EVDO, Wireless Networking, Network Design, Cabling, Network Optimization, Microsoft Project, IP
Education
The University of Connecticut School of Law 1988 — 1989
As, Criminal Law, 3.4
The University of Connecticut School of Business 1984 — 1988
BA, Business
OSHA 30
Yes, Safety
Collette April 2015 - Present
2020 Companies April 2014 - April 2015
T-Mobile September 2012 - September 2013
The Coca-Cola Company April 2007 - July 2012
Skills
Sales, Sales Operations, Direct Sales, Merchandising, Marketing, Brand Management, Market Planning, Account Management, Inventory Management, Sales Management, Customer Satisfaction, Marketing Strategy, Leadership, Social Networking
Education
University of Kansas 2011 — 2014
Bachelor's degree, Public Administration
Tulsa Community College 2002 — 2005
Associate's degree, Liberal Arts and Sciences/Liberal Studies
T-Mobile September 2013 - Present
Tennessee Army National Guard July 2012 - September 2014
Wolfchase Chrysler Dodge Jeep 2012 - 2012
Family Veterinarian Practice 2010 - 2011
The Pet Doctor 2008 - 2009
Skills
Organizational..., Leadership Development, Military Training, Military, Love to Cook, Security Clearance, Customer Service, Operations Management, Military Experience, Team Leadership, Military Operations, Sales, Training, Army, Leadership, Personnel Management, Logistics, Security, PowerPoint, Administration, Employee Relations, Process Improvement, Troubleshooting, Time Management, Public Speaking, Human Resources, Strategic Planning, Operational Planning, Team Building, Customer Satisfaction, DoD, Emergency Management, Outlook, Hiring, Organizational..., Inventory Management, Management, Data Entry, Teamwork, Recruiting, Microsoft Office, Microsoft Word, Social Networking, Event Planning, Interviews, People Skills, Budgets, Supervisory Skills, Microsoft Excel, Coaching
Education
The University of Memphis 2007 — 2011
Bachelor of Science (B.S.), Organizational Leadership
Thomas & Betts November 2011 - Present
Comcast February 2011 - June 2013
T-Mobile July 2003 - October 2006
Bestbuy August 1997 - August 2002
Skills
SAP, Oracle Financial, Software Quality..., System Testing, User Acceptance Testing, Quality Assurance, Training, Troubleshooting, Microsoft Word, PowerPoint, Outlook, Photoshop, Teaching, HTML, Quality Center, SDLC, Test Planning, Regression Testing, Software Development, Account Management, Management, Recruiting, Microsoft Office, Customer Service, Research, Windows, Microsoft Excel, English
Education
Union University 2010 — 2011
Master of Education (M.Ed.), Business Education
The University of Memphis
Bachelor of Business Administration (B.B.A.), Management Information Systems
Asset Campus Housing December 2013 - Present
American Campus Communities August 2012 - December 2013
Post Properties June 2012 - August 2012
The Scion Group January 2011 - May 2012
UPS October 2008 - August 2010
T-Mobile May 2007 - June 2008
Education
The University of Georgia 2008 — 2012
Bachelor of Business Administration (BBA), Management, 3.43
Ten Gun Design June 2015 - Present
T-Mobile May 2014 - June 2015
iSoftStone January 2014 - May 2014
Simplicity Consulting August 2013 - December 2013
iSoftStone February 2013 - August 2013
iSoftStone August 2011 - December 2012
T-Mobile April 2011 - September 2011
T-Mobile USA April 2003 - April 2011
Skills
Vendor Management, Telecommunications, SDLC, Program Management, PMO, Wireless, Business Analysis, Cross-functional Team..., Software Project..., Requirements Analysis, Project Management, Integration, Mobile Devices, Project Planning, Product Development, Software Documentation, Process Improvement, MS Project, ITIL, Change Management, Business Intelligence, Project Portfolio..., IT Management, Management, Visio, SharePoint, Resource Management, Requirements Gathering, Strategy, Leadership, Outsourcing, Project Delivery, Service Delivery, Product Management, Testing, Quality Assurance, Enterprise Software, Scrum, System Deployment, Go-to-market Strategy, Solution Architecture, Agile Methodologies, Business Process..., IT Strategy, Enterprise Architecture, CRM, Business Process, Business Requirements, Team Leadership, Software Development
Education
The University of Georgia 1994 — 1995
Wells Fargo November 2014 - Present
Wells Fargo Advisors July 2012 - November 2014
Tempco Manufacturing May 2011 - July 2012
University of Kansas August 2010 - May 2012
T-Mobile October 2008 - November 2009
Dadson's Machining May 2005 - August 2008
Office Depot June 2007 - July 2008
Skills
Proficient in multiple..., Experience with..., Networking through..., Management, Customer Service, Sales Management, Account Management
Education
University of Kansas 2005 — 2011
BGS, Business/Managerial Economics
The University of Kansas
Bachelor, General Studies
Economics
CENTRAL GARDEN & PET November 2014 - Present
Central Garden and Pet May 2008 - Present
Liberty Mutual August 2007 - May 2008
T-Mobile June 2006 - August 2007
Central Garden and Pet August 2004 - June 2006
Skills
Sales Management, Negotiation, Cold Calling, Customer Relations, Customer Service, Account Management, Merchandising, New Business Development, Selling, Sales Operations, Forecasting, Microsoft Office, P&L Management, Retail, Market Planning, Profit, Inventory Management, Contract Negotiation, Competitive Analysis, Product Development, Business Development, Relationship Management, Team Building, Product Marketing, Team Leadership, Sales, Management, Business Planning, Pricing, Income Statement, Leadership
Education
The University of Georgia 2000 — 2004
B.S., Consumer Economics
T-Mobile July 2014 - Present
AT&T Mobility November 2001 - July 2014
Skills
Goal-oriented..., Project Management, Program Management, Customer Service..., Customer Service..., Customer Service..., Telecommunications, Communication Skills, People Skills, People Development, Inspiring Leadership, Meeting Planning, Leading Meetings, Business Analysis, Policy Analysis, Social Media, Customer Experience, 4G, Cellular Communications, Telecommunications..., Wireless, LTE, Mobile Technology, Mobile Devices, 3G, Telecommunications..., Telco, Mobile Communications
Education
The University of Montana - School of Business Administration
n/a, Business Administration, Management and Operations
T-Mobile October 2013 - Present
T-Mobile March 2002 - September 2013
Nike April 1997 - April 2009
FedEx April 1998 - March 2002
Skills
Antennas, Optimization, LTE, Wireless, 3G, GSM, UMTS, Telecommunications, Drive Test, Engineering, Data Analysis, RF, System Design, RF Planning, System Performance, RF design, Actix, TEMS Investigation, TEMS, Ericsson OSS, Citrix, Radio Frequency..., Frequency Analysis, Network Optimization, RF Engineering, Site Planning, Site Development, Capacity Planning, Emergency Management, Cellular Communications, UTRAN, WCDMA, HSPA, FAA, FCC, IEEE, MapInfo, Microsoft Office, Outlook Express, Microsoft Office 2007, Microsoft Word, Microsoft Excel, Windows 7, Windows XP Pro, Microwave, Network Performance, CDMA
Education
The University of Memphis 1996 — 2001
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
American Eagle Outfitters July 2012 - April 2013
Avis Budget Group July 2011 - July 2012
T-Mobile February 2008 - April 2011
Gap Inc. 1999 - 2008
Limited Inc. 1988 - 1998
Skills
Coaching, Leadership Development, Customer Service, Employee Relations, Team Building, Sales Management, Customer Relations, Strategic Planning, Retail, Performance Management, Problem Solving, PowerPoint, Instructional Design, Business Analysis, Team Leadership, Microsoft Office, Outlook, Merchandising, Hiring, Word, Excel, P&L Management, Building Relationships, Public Speaking, Wireless, Talent Acquisition, Inventory Management, Mentoring, Recruiting, Training, Sales, Employee Training, Sales Operations, Profit, Store Management, Customer Experience, Leadership, Management, Customer Retention, Human Resources, Succession Planning, Talent Management, Customer Satisfaction, Strategic Partnerships, Onboarding, P&L
Education
The University of Memphis 1987 — 1988
Business
Union University 1985 — 1987
Pre-Med
Honeywell FM&T June 2013 - Present
Center for Remote Sensing of Ice Sheets January 2010 - June 2013
Center for Remote Sensing of Ice Sheets August 2009 - January 2010
University of Kansas December 2004 - August 2009
T-Mobile May 2008 - June 2008
TFMCOMM Inc 2006 - 2006
Skills
C++, VHDL, Python, Radar, Remote Sensing, Ansoft HFSS, Cadence PCB Editor, Cadence Design Entry CIS, OrCad Capture CIS, OrCAD Layout Plus, Camsoft Eagle, MapInfo Professional, LPKF CircuitCAM, LPKF Protomat S62, LPKF Boardmaster, Microsoft Office, Technical Writing, Computer Hardware, GSM, LAN, Linux, TIMS Drive Test Software, Visual Basic, LPKF CircuitPro, PCB design, RF Engineering, Networking, Signal Processing, ANSYS, Matlab, Designs, Simulations, Team Leadership, Strategic Planning, Operations Management, Antennas, Electrical Engineering, Testing, RF, Troubleshooting, Spectrum Analyzer, Labview, Hardware, Circuit Design, Automation, Pspice, Agilent ADS, Oscilloscope, Network Analyzer, Simulink
Education
University of Kansas 2010 — 2013
MS, Electrical Engineering, 3.6
The University of Kansas 2004 — 2009
BS, Electrical Engineering
Bliss Missionary Church July 2012 - Present
Momentum Church August 2007 - July 2012
Target Mobile November 2011 - March 2012
Liberty University January 2010 - December 2011
T-Mobile March 2011 - September 2011
Pathway Community Church January 2004 - March 2007
Heritage Christian Church August 2000 - March 2002
Bethlehem United Methodist Church March 2001 - February 2002
G. Earl Martin August 1994 - August 2000
Caring Community Church of God June 1992 - August 2000
Skills
Team Building, Teaching, Preaching, Fundraising, Public Speaking, Event Planning, Non-profits, Microsoft Office, Word, Mentoring, Coaching, Writing, Supervisory Skills, Strategic Planning, Leadership Development, PowerPoint, Customer Service, Budgeting, Public Relations, Research, Excel, Social Media, Outlook, Retail, Windows, Community Outreach
Education
Liberty Theological Seminary 2009 — 2011
M. Div>, Pastoral Focus
University of Findlay 2000 — 2004
B.A, Religious Studies
Winebrenner Theological Seminary 2000 — 2004
Diploma, Pastoral Studies
Hamm's Lawn Care August 2013 - Present
AT&T December 2008 - May 2013
T-Mobile April 2003 - September 2008
Wireless Outlet, Inc. July 2000 - March 2003
Wireless Outlet, Inc. June 1999 - July 2000
Skills
Team Building, Coaching, Training, Project Management, Positioning, Culture Change, Wireless, Sales Operations, Sales Management, Direct Sales, Telecommunications, Account Management, Process Improvement, Solution Selling, Retail, Management, Team Leadership, Leadership, Leadership Development, Sales, Customer Retention, Store Management, Customer Satisfaction, Time Management, Customer Experience, Customer Service, Operations Management, Mobile Devices, Quotas
Education
The University of Georgia 1994 — 1997
Bachelor of Science Education (BSED) - incomplete, Physical Education Teaching and Coaching
Monroe Area High School 1991 — 1994
High School Diploma, High School/Secondary Diplomas and Certificates
FireMon January 2014 - Present
FireMon January 2014 - Present
T-Mobile October 2013 - December 2013
Domino's Pizza 2010 - 2013
Skills
Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Computer Hardware, Computers
Education
University of Kansas 2009 — 2013
Bachelor of Arts (B.A.), Linguistics
Sumner Academy of Arts & Science 2004 — 2009
Monthly4G, T-Mobile July 2011 - Present
Shell Consulting January 2008 - June 2011
T-Mobile 2011 - 2011
WaMu 2008 - 2008
Microsoft October 2004 - June 2006
T-Mobile August 2003 - February 2004
Wells Fargo August 2000 - August 2003
Pets.com June 1999 - August 2000
GTE 1997 - 1999
Skills
Marketing Strategy, Marketing Communications, Online Marketing, Customer Acquisition, Segmentation, Marketing Management, Loyalty Programs, B2B, Integrated Marketing, Database Marketing, CRM, Product Marketing
Education
The University of Kansas 1987 — 1990
B.S, Advertising
Pacific Gas and Electric Company 2010 - Present
Sandoz Pharmaceuticals 2010 - 2010
PepsiCo 2007 - 2010
Smith & Nephew Endoscopy 2008 - 2008
Bloomberg 2006 - 2008
Pioneer Electronics 2006 - 2007
T-Mobile 2006 - 2006
Mckesson Pharamceuticals 2005 - 2006
Hewitt Associates 2002 - 2004
Skills
SAP R/3, SAP, SAP BW, ERP, ABAP, SD, ECC, Sarbanes-Oxley Act, SAP Netweaver, CRM, Business Objects, Business Intelligence, GRC, SAP HR, SAP Implementation, Integration, Security, SAP Portal, Project Management, Supply Chain Management, SAP ERP, Business Process, SAP BI, Business Analysis
Education
The University of Memphis
T-Mobile February 2011 - Present
T-Mobile December 2008 - February 2011
T-Mobile March 2007 - December 2008
T-Mobile USA January 2006 - March 2007
t-mobile June 2003 - January 2006
Skills
Telecommunications, Wireless, Customer Experience, Vendor Management, Call Center, Mobile Devices, System Deployment, Avaya, Telecommunications..., Business Analysis, SDLC, UMTS, 3G, VoIP, Mobile Communications, BMC Remedy, GSM, Integration, 4G, Cross-functional Team..., Business Requirements, Requirements Analysis, Program Management, Mobile Technology, IP, Service Delivery, Call Centers, Cellular Communications, Workforce Management, PMO, Testing, PMP, ITIL, CDMA, T1, Technical Support, Network Design, Troubleshooting, SIP, Managed Services, Software Project..., Visio, Product Management, Business Process
Education
The University of Kansas 1996 — 2001
Starbucks October 2011 - Present
Starbucks Coffee Company November 2008 - October 2011
Starbucks Coffee Company May 2007 - November 2008
Starbucks Coffee Company June 2004 - May 2007
T-Mobile August 2001 - June 2004
Skills
Outlook, Leases, Lease Administration, Customer Service, Retail, Research, Microsoft Office, Social Media, Microsoft Excel, Notary Public, Negotiation, Microsoft Word, Real Estate, Lease Negotiations, Budgets, Sales, PowerPoint
Education
The University of Kansas 1995 — 1999
BA, Environmental Policy
Sammamish HS 1991 — 1994
AT&T Mobility March 2012 - Present
Nexius Solutions, Inc. June 2011 - March 2012
Nexius Solutions, Inc 2007 - 2011
T-Mobile 2005 - 2007
Education
Wichita State University 1994 — 1996
MS, Electrical Engineering
The University of Kansas 1988 — 1993
BS, Electrical Engineering
GHS Holdings, LLC April 2013 - Present
Artisan Custom Closets February 2013 - Present
Premier Designs Jewelry September 2003 - September 2013
Closet Factory November 2012 - February 2013
T-Mobile November 2008 - March 2012
Nordstrom June 2005 - October 2008
Skills
Fashion, Retail, Customer Service, Sales, Social Networking, Event Planning, Merchandising, Marketing, Social Media, Time Management, Process Scheduler, Social Media Marketing, Email Marketing, Visual Merchandising, Illustrator, Apparel, Direct Sales, PowerPoint, Microsoft Word, Leadership, Outlook, Microsoft Office, Customer Satisfaction, Advertising
Education
The University of Georgia 2003 — 2005
BSFCS, Fashion Merchandising
Gainesville College 2001 — 2003
AA, Business Administration
Tatum, a Randstad Company 2011 - Present
Ocean to Ocean 2010 - 2011
Speakeasy December 2008 - October 2009
Two Degrees May 2007 - September 2008
T-Mobile January 2000 - April 2007
The Alderwood Group 1998 - 2000
Strand Properties Corporation January 1997 - January 1998
Penreal Advisors Limited January 1994 - January 1997
AIM Safety Company Inc January 1993 - January 1994
Consolidated Coatings Corporation January 1991 - January 1992
Skills
Financial Reporting, IFRS, Internal Controls, SOX, US GAAP, SEC reporting, Mergers, Accounting, Cash Flow, Process Improvement, Public Companies, Joint Ventures, Multinational, High Growth, Revenue Recognition, GAAP, Technical Accounting, Real Estate, Financial Accounting, Consolidation, Telecommunications, Compliance, Financial Control, General Ledger, Due Diligence, International Accounting, External Audit, Budgeting, Variance Analysis, Cash Management, IPO, Auditing
Education
The University of British Columbia 1980 — 1985
Bachelor of Commerce (BCom), Accounting and Management Information Systems
The University of British Columbia 1979 — 1985
Bachelor of Commerce, Accounting and Management Information Systems
Medical Management Professionals November 2006 - Present
T-Mobile May 2004 - August 2006
Target June 1994 - March 2003
Skills
Microsoft Word, Customer Service, Management, Program Management, Training, Sales, Troubleshooting, Project Management, Medical Billing, Healthcare Information..., EHR, Team Building, Public Speaking, HIPAA, Healthcare Management, Healthcare, Auditing, Strategic Planning, Microsoft Office, Analysis, Practice Management
Education
University of Kansas 1996 — 2000
BA, Psychology
Verizon Wireless June 2014 - Present
Alcatel-Lucent March 2009 - June 2014
T-Mobile August 2008 - November 2008
MobileComm Professionals, Inc July 2008 - August 2008
CTS Systems April 2008 - July 2008
Communication Development Co August 2006 - April 2008
Fastlink February 2006 - August 2006
Skills
Actix, TEMS, Drive Test, UMTS, RF, Network Performance, MapInfo, RNC, Antennas, UTRAN, IP, Optimization, Key Performance..., Node B, RRC, TEMS Investigation, Acceptance Testing
Education
The University of Dallas 2013 — 2017
Master of Business Administration (MBA), Management
Jordan University of Science & Technology 2001 — 2006
BSEE, Electronics and Telecommunication
T-Mobile USA Network Operations Lead Technician/Level IIIT-MobileFebruary 2013 - Present
T-Mobile September 2006 - February 2013
T-Mobile July 2003 - September 2006
VoiceStream Communications October 2001 - July 2003
Aerial Communications November 2000 - October 2001
Skills
Cross-functional Team..., Management, VoIP, Telecommunications, Wireless, Sales, Team Leadership, Mobile Devices, Project Management, GSM
Education
The University of Manchester
In progress, Egyptology
T-Mobile June 2015 - Present
Verizon Wireless January 1991 - June 2015
Verizon Wireless March 2003 - August 2006
Skills
Customer Service, Customer Satisfaction, Direct Sales, Management, Selling, Sales Operations, Wireless, Sales Management, Sales, Solution Selling, Customer Retention, Customer Experience, CRM, Account Management, Cold Calling, M2M, Merchandising, Cellular Communications, Sales Process, Negotiation, Quotas, Telecommunications, B2B, Retail, New Business Development, Team Building, Leadership, Salesforce.com, Store Management, Mobile Devices, Sales Presentations
Education
College
The University of Kansas
Communication, General
Seattle Cancer Care Alliance March 2015 - Present
Continental Mills January 2014 - February 2015
American Legend Cooperative September 2007 - January 2014
Livemocha 2007 - 2008
American Legend Cooperative January 2006 - September 2007
T-Mobile 2005 - 2005
Skills
Accounting, Management, QuickBooks, GAAP, Marketing, Microsoft Excel, General Ledger, Forecasting, Financial Reporting, Auditing, Financial Statements, Fixed Assets, Budgets, Accruals, Analysis, Finance
Education
The University of British Columbia 1999 — 2004
Economics & Accounting
T-Mobile October 2010 - February 2013
T-Mobile 2007 - 2009
T-Mobile 2005 - 2007
T-Mobile 2003 - 2005
Education
The University of Georgia 1995 — 1998
Bachelor of Business Administration (B.B.A.), Finance, General
E L Miller Elementary August 2012 - Present
Portrait Innovations August 2008 - August 2010
Harben August 2000 - December 2002
T-Mobile July 1999 - May 2001
Rack Room Shoes December 1997 - August 1999
Skills
Portrait Photography, Digital Photography, Photography, Portraits, Lightroom, Event Photography, Digital Printing
Education
North Georgia College and State University 2010 — 2012
Master of Arts (MA), Art Teacher Education, Pre-k-5th grade
The University of Georgia 2003 — 2007
BFA, Photography
Sprint March 2008 - Present
T-Mobile August 2006 - March 2008
Education
The University of Kansas 2006 — 2008
none, History
Liquid Education (a division of PlattForm Advertising) January 2013 - Present
Career Advisor (a division of Plattform Advertising) July 2012 - January 2013
T-Mobile January 2011 - June 2012
T-Mobile July 2009 - January 2011
T-Mobile April 2007 - July 2009
T-Mobile February 2006 - April 2007
RadioShack August 2004 - February 2006
Skills
Genesys Framework, Genesys 8.1 ORS and..., SQL, Business Analytics, Django, Call Centers, Customer Satisfaction, Workforce Management, Customer Experience, Customer Service, Management, Telecommunications, Cross-functional Team..., Leadership, Retail, Training, Selling, Analysis, Customer Retention, Public Speaking, Selling Skills, Program Management, Sales Management, Team Management, Python, Operations Research, Strategic Planning, Sales Training, MSSQL, Noble Systems, Behringer x32 / Midas...
Education
The University of Kansas 1999 — 2004
BS, Communication Studies
Enterprise January 2015 - Present
AT&T May 2014 - December 2014
T-Mobile January 2012 - 2013
T-Mobile May 2007 - January 2012
Skills
Team Leadership, Customer Service, Customer Relations, Bilingual-Spanish, B2B, B2B services, Management, Technical Support, Networking, French, Sales Funnel..., Sales Prospecting, Prospecting New Accounts, B2B Marketing, Accountability, Track Record Of..., Goal Oriented, Self-starter, Successful track record, Consultative Sales..., Business Intelligence, Solution Selling, Direct Sales, Customer Retention, Wireless, Telecommunications, Sales Process, Sales Operations, Team Building, Consultative Selling
Education
University of Illinois at Urbana-Champaign 2006 — 2008
Bachelor of Science, Business Administration and Management, General
University of Kansas 2002 — 2005
Business
Beta Nightclub October 2013 - June 2014
Hotel Albuquerque April 2012 - December 2012
Luxottica Retail North America October 2010 - March 2012
AT&T Mobility August 2009 - October 2010
Local Ad Link July 2008 - July 2009
T-Mobile June 2004 - January 2007
Skills
Direct Sales, Sales, Sales Management, Lead Generation, B2B, Marketing, Marketing Strategy, Online Advertising, Selling, New Business Development, Social Media Marketing, Advertising, Email Marketing, Mobile Marketing, Online Marketing, Social Media, Social Networking, Networking, Customer Service, Relationship Management, Team Building, Management, Account Management, Leadership, Cold Calling, Sales Presentations, Strategic Planning, Team Leadership
Education
The University of New Mexico 2003 — 2008
Bachelor, Marketing
The University of New Mexico - Robert O. Anderson School of Management 2003 — 2008
Bachelor of Business Administration (BBA), Marketing
New Life Refuge Ministries October 2012 - Present
Foster Angels of South Texas January 2011 - Present
T-Mobile January 2004 - January 2007
MCI Corporation March 1991 - October 2001
Skills
Telecommunications, Call Centers, Call Center, Wireless, Customer Experience, Customer Satisfaction, Team Leadership, Program Management, Leadership Development, Social Media Marketing, Mission Work, Human Trafficking, Process Improvement, Volunteer Training, Small Group, Management, Sales Management, Small Group..., Creative Strategy, Sales Rep Training, Customer Service..., Technical Training, Technical Product..., Training Management, Technical Leadership, Intranet Strategy, Social Media, Presentation Development, Presentation Coaching, Quality Assurance..., Quality Assurance, Help Desk Implementation, Non-profit Volunteer, Community Outreach, Community Service, Religious Education, Food Preservation, Paper Craft, Artistic Abilities, Creative Writing, Microsoft Office, Microsoft Publisher, Photo Editing Software, Youth Groups, Internet Safety, Grant Writing, Project Coordination, Coordinating Events, Marketing Communications, Training
Education
Flour Bluff High School 1982 — 1985
The University of Dallas
Telecommunications Management
T-Mobile USA, Inc. May 2011 - Present
T-Mobile December 2006 - April 2011
Pioneer Services September 2005 - December 2006
NovaStar Financial February 2003 - September 2005
Johnson County January 1999 - January 2003
Sprint January 1997 - January 1999
Johnson County January 1993 - January 1997
Skills
Employee Relations, Succession Planning, Performance Management, Recruiting, Human Resources, HRIS, Talent Management, Deferred Compensation, Workforce Planning, Employee Benefits, Interviews
Education
The University of Kansas
Bachelor of Arts, Communication
CenturyLink Business for Enterprise 2015 - Present
VO Vintage Cycles 2012 - Present
Randstad Technologies US 2010 - 2011
Spohn & Associates 2009 - 2010
T-Mobile 2004 - 2009
ING DIRECT June 2003 - December 2004
Skills
Sales, Contract Negotiation, Supplier Negotiation, Building Relationships, Marketing, Marketing Strategy, Project Management, Organization, New Business Development, Business Strategy, Sales Management
Education
The University of Kansas 1998 — 2002
BA, Communications, Psychology, Business
Bloomington Jefferson High School 1994 — 1998
Oreck Corporation April 2013 - Present
Verizon Wireless May 2011 - April 2013
T-Mobile February 2004 - October 2010
Education
University of Kansas 2002 — 2004
FedEx Services January 2015 - Present
T-Mobile October 2007 - January 2015
F.Y.E. Music and Movies June 2006 - October 2007
Rhino Video Games/GameStop August 2002 - June 2006
Titlemax June 2000 - August 2002
Skills
Telecommunications, Customer Retention, Customer Experience, Direct Sales, Sales Operations, Customer Satisfaction, Mobile Devices, Solution Selling, Cellular Communications, Sales Management, Call Centers, Sales, Account Management, Sales Process, Cold Calling, Retail, Retail Sales, Store Management, Team Leadership
Education
Albany State University 1992 — 1997
Business Management
The University of Georgia 1991 — 1992
Computer/Information Technology Administration and Management
Sarah Cannon Research Institute August 2015 - Present
PRA Health Sciences July 2013 - Present
Pinnacle Career Institute January 2012 - June 2013
T-Mobile May 2007 - January 2012
The Advocate August 2003 - May 2004
Skills
Sales, College Recruiting, Training, Management, Telecommunications, News Writing, InDesign, Motivational..., Media Production, College Applications, Telephone Interviewing, Newspaper Design, Microsoft Office, Clinical Research, Regulatory Requirements, Site Management, Pharmaceutical Industry
Education
Baker University 2012 — 2014
Master of Business Administration (MBA)
University of Kansas 2004 — 2009
Bachelor of Arts (B.A.), Psychology
Kansas City Kansas Community College 2001 — 2004
Associate of Arts (AA), Journalism
T-Mobile September 2004 - Present
Nortel Networks January 2000 - June 2004
Skills
3G, Telecommunications, Wireless, GSM, Cellular Communications, UMTS, LTE, CDMA, Contract Negotiation, Account Management, Operations Management, T1, Wireless Networking, RF, RAN, Fiber Optics, IP, 4G, VoIP, Optical Fiber
Education
University of Kansas 1995 — 2000
BGS History, History
T-Mobile March 2003 - Present
Sprint Communication Systems January 1999 - 2002
Skills
Customer Service, Sales Management, Coaching, Leadership, Call Center, Telecommunications, Sales, Troubleshooting, Process Improvement, Outlook, Employee Relations, Customer Satisfaction, Quality Assurance, Project Planning, Customer Retention, Talent Management, Training, Microsoft Office
Education
University of Kansas
Bachelor's degree, Sociology
Teen Mania September 2011 - Present
Teen Mania Ministries August 2011 - Present
The Augusta National April 2005 - Present
ER Solutions August 2010 - March 2011
ER Solutions September 2010 - January 2011
T-Mobile August 2009 - August 2010
T-Mobile June 2008 - July 2009
Walgreens May 2005 - June 2008
Dream Center July 2003 - January 2005
Skills
Quality Assurance, Training, Training Delivery, Scripting, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Call Center, Cold Calling, Coaching, Call Centers, Customer Service, Program Management, CRM, Management, Leadership, Strategic Planning, Project Management, Data Entry, Public Speaking, Leadership Development, Sales, Event Planning, Process Improvement, Team Building, Fundraising
Education
The University of Georgia 2007 — 2008
University of Georgia, FreshmanAugusta State University
SMASHBURGER RESTAURANT April 2011 - November 2011
Target December 2006 - October 2009
T-Mobile January 2008 - July 2008
HOULIHAN'S RESTAURANT April 2007 - November 2007
DAN'S LONGBRANCH STEAKHOUSE March 2003 - August 2006
Skills
Customer Service, Management, Inventory Management, Schedule Control, Hospitality, Typing, Computer Proficiency
Education
The University of Kansas 1996 — 1999
The Barstow School
T-Mobile July 2013 - Present
Skills
Retail, Merchandising, Sales, Visual Merchandising, Customer Service, Sales Management, Store Management, Retail Sales, Inventory Management, Microsoft Office, Loss Prevention, Microsoft Excel, Direct Sales, Social Media, Marketing, Account Management, Microsoft Word, Fashion, Customer Satisfaction, PowerPoint
Education
The University of Memphis
T-Mobile December 2000 - Present
Honeywell Aerospace June 1979 - January 2001
Skills
Electrical Engineering, RF Engineering, Microwave, Antennas, CDMA, UMTS
Education
University of Kansas
Bachelor of Science (BS), Electrical Engineering
T-Mobile 2010 - 2013
O’Neill & Borges 2008 - 2010
United States District Court for the District of Puerto Rico 2006 - 2008
Supreme Court of Puerto Rico 2005 - 2006
Education
University of Puerto Rico School of Law 2002 — 2005
Doctor of Law (JD)
The University of Connecticut School of Law
Banking, Corporate, Finance, and Securities Law
T-Mobile July 2011 - Present
T-Mobile November 2007 - June 2011
T-Mobile July 2006 - November 2007
Skills
Sales Management, Sales, Operations Management, Inventory Management, Physical Inventory, Merchandising, Visual Merchandising, Customer Service, Customer Experience, Customer Retention, Retail Sales, Team Leadership, Employee Training, Interview Skills, Building High..., Tires, Automotive
Education
The University of Memphis
Mechanical Engineering/Finance
TMX Finance February 2011 - Present
JDS Therapeutics LLC July 2014 - December 2014
T-Mobile April 2011 - June 2014
Enterprise Rent-A-Car May 2005 - June 2007
University of Georgia August 2001 - May 2005
Skills
Sales, Sales Management, Customer Service, Retail Category..., Retail, Retail Sales, Store Management, Customer Experience, Merchandising, Inventory Management, Cold Calling, Profit, Visual Merchandising, Inventory Control, Telecommunications, Forecasting, Salesforce.com, B2B, Sales Presentations, Team Leadership, Employee Training, CRM, Training, Team Building, Product Marketing, Recruiting, Coaching, Wireless, Time Management, P, Mobile Devices, Solution Selling, Social Media
Education
The University of Georgia 2001 — 2005
BA, History
Intuit March 2012 - Present
Xerox August 2010 - March 2012
GE Capital October 2007 - August 2010
T-Mobile 2000 - 2006
USA Mobility April 1998 - July 2000
ProNet Communications October 1992 - April 1998
Skills
Leadership, Cross-functional Team..., Strategy, Process Improvement, Customer Service, Vendor Management, Outsourcing, Call Centers, Business Process..., Product Management, Spanish-speaking, Customer Experience, Salesforce.com, Program Management, Business Analysis, Management, CRM, Project Management, Change Management, Integration, Strategic Partnerships, Business Process, Forecasting, Strategic Planning, Operations Management, Start-ups, Analytics, Training, Telecommunications, Requirements Analysis, Self-Service Solutions
Education
The University of Dallas
BA, English, English/Liberal Arts