T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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T-Mobile Employees
Youth Home, Inc. February 2015 - Present
ScentAir January 2014 - February 2015
T-Mobile February 2013 - January 2014
Echo Daily Inc. July 2011 - February 2013
Rewards Network November 2009 - June 2011
Citysearch.com October 2008 - November 2009
Valpak Direct Marketing September 2007 - October 2008
Golden Empire Funding June 2000 - September 2007
Skills
Selling, Cold Calling, CRM, Sales, New Business Development, Marketing Strategy, Advertising, Sales Operations, Negotiation, Training, Customer Service, SEM, Salesforce.com, Account Management, Online Advertising, Lead Generation, Advertising Sales, Direct Sales, Sales Process, B2B, Sales Presentations, Marketing, Social Media Marketing, Solution Selling, Business Development, Team Building
Education
Walden University 2012 — 2014
Master's degree, Clinical Mental Health Counseling/Counselors
University of Phoenix 2010 — 2012
Bachelor of Science, Psychology, 3.6
Verizon Wireless March 2013 - Present
Verizon Wireless 2011 - March 2013
Verizon Wireless 2004 - 2011
Cricket Communications 2001 - 2004
T-Mobile 1998 - 2001
Skills
Wireless, Telecommunications, Sales Management, Direct Sales, Sales, Cellular Communications, Account Management, Sales Operations, Solution Selling, Customer Satisfaction, 4G, Mobile Devices, Retail, Sales Process, Cold Calling, Marketing, CRM, Management, Forecasting, Training, Customer Experience, B2B, Salesforce.com, Sales Presentations, Mobile Technology, Unified Communications, LTE, Strategic Planning, Customer Retention, Team Leadership, Leadership, Customer Service, M2M, Team Building, Strategic Partnerships, Managed Services, Negotiation, VoIP, Product Marketing, Product Management, New Business Development, Cross-functional Team...
Education
University of Phoenix
Bachelor of Science (B.S.), Management
T-Mobile April 2006 - Present
JGR Consulting Group March 2009 - Present
Citigroup October 2001 - April 2006
Skills
Customer Retention, Wireless, B2B, Telecommunications, Training, Leadership, Direct Sales, Selling, Sales, Team Leadership, Solution Selling, Customer Satisfaction, Customer Service, Call Centers, Leadership Development, Management, Customer Experience, Onboarding, Employee Training, Call Center, Salesforce.com, Sales Process, Sales Operations, Account Management, Human Resources, Sales Management, VoIP, Mobile Devices, Instructional Design, Myers-Briggs Certified, Miller-Heiman Strategic...
Education
University of Phoenix 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration
University of Phoenix 2006 — 2009
Bachelor of Science (B.S.), Business Management
Bank of America February 2012 - Present
Wells Fargo June 2005 - February 2012
Wachovia Bank January 2005 - February 2012
At&t Wireless May 2002 - May 2005
T-Mobile January 2001 - January 2002
US Navy January 1996 - January 2001
US Navy July 1996 - July 1999
Skills
Fluent in Spanish, Banking, Loans, Sales Management, Credit, Insurance, Customer Experience, Sales, Mortgage Lending, Customer Satisfaction, Financial Analysis, Cross Selling, Forecasting, Customer Acquisition, Microsoft Word, Credit Analysis, Portfolio Management, Series 6, Relationship Management, Process Improvement, Direct Sales, Small Business Lending, Small Business, Finance, CRM
Education
University of Phoenix 2007 — 2010
Bachelors, Business Management
University of Phoenix 2007 — 2010
Bachelors Degree, Business Management
Marjory Stoneman Douglas High School. High School 1992 — 1996
Bachelors, Business Management
Queens Royal Mane Collection April 2013 - Present
Market America, Inc. April 2012 - Present
T-Mobile August 2010 - January 2013
Chocolate Malibu Entertainment May 2004 - December 2011
Skills
Sales, Sales Management, Social Networking, Retail, Marketing, Marketing Strategy, Entrepreneurship, Event Planning, Small Business, Advertising, Social Media, Public Speaking, Wireless, Business Development, Call Centers, Coaching, Team Building
Education
University of Phoenix 2008 — 2010
milford mill academy 1993 — 1997
Arizona Department of Economic Security September 2013 - Present
Mybullfrog.com Verizon Wireless Premium Retailer October 2012 - September 2013
T-Mobile September 2010 - September 2012
Best Buy October 1998 - June 2009
Skills
Big Box, Store Management, Loss Prevention, Merchandising, Retail, Visual Merchandising, Retail Sales, Planograms, Inventory Management, Multi-channel Retail, Profit, Inventory Control, Sales, Sales Operations, Training, Customer Retention, Customer Satisfaction, Driving Results, Customer Service, Store Operations, Direct Sales, Customer Experience, Team Building, POS, Shrinkage, Cashiering, Hiring, New Store Openings, Product Knowledge, Coaching, Merchandise Planning, Trend Analysis, Sales Management, Cold Calling, Leadership, Management, Account Management, Sales Process, Microsoft Excel, Microsoft Office, Team Leadership, B2B
Education
University of Phoenix 2006 — 2010
University of Nebraska-Lincoln 1998 — 1999
DIRECTV Puerto Rico September 2013 - April 2014
T-Mobile June 2009 - November 2012
T-Mobile Puerto Rico October 2007 - June 2009
WorldNet 2001 - 2002
Skills
Telecommunications, CDMA, 3G, Wireless, Mobile Communications, Mobile Technology, SMS, WiFi, Cellular Communications, Mobile Devices, English-Spanish, Call Centers, People Skills, Customer Retention, Call Center Development, Management, People-oriented, GSM, UMTS, Policy Analysis, Customer Service, Dependable Team Player, Claim Investigation, Claims Management, Criminal Investigations, Group Training, Interviewing Skills, Leadership, Team Management, Claims Resolution, Team Building, Exit Interviews, Paralegals, 2G, Wireless Networking, GPRS, Mobile, HSPA, LTE, RF, 4G, WCDMA, M2M, Criminal Intelligence, Criminal Law, Criminal Justice, White Collar Criminal..., Customer Experience, Product Marketing, Customer Satisfaction
Education
University of Phoenix 2013 — 2016
Master's degree, Marriage, Family and Child Counseling
Universidad Interamericana de Puerto Rico 2009 — 2013
Bachelor, Criminal Justice
LIfeways October 2014 - Present
Witco, Inc. June 2014 - October 2014
The Arc Inc. February 2013 - May 2014
Integrated Momentum Inc. 2014 - 2014
Idaho Pacific Lumber Company October 2011 - February 2013
Empowerment April 2011 - November 2011
YESCO September 2009 - April 2011
Briggs Engineering Inc March 2006 - May 2008
T-Mobile January 2005 - March 2006
Skills
Interviews, Training, Coaching, Time Management, Job Coaching, Microsoft Platform, Google Docs, Google Apps, Management, Vocation, Written & Verbal..., Program Management, Program Development, Sales & Marketing..., Supervisory Skills, Vocational Counseling, Multi Tasking, Employment Services, Personal Training, Independent Living, Vocational Evaluation, Supported Employment, Customer Service, Resume Writing, Mental Health Counseling, Microsoft Office, Committed to..., Team Building, Fundraising, Student Leadership, Community Outreach, Microsoft Excel, Event Planning, Community Development, Nonprofits, Organizational..., Career Counseling, PowerPoint, Leadership, Research
Education
University of Phoenix-Idaho Campus 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Psychology
University of Phoenix-Idaho Campus 2007 — 2010
Associate of Arts (A.A.), Accounting and Finance
Walmart July 2014 - Present
Robert Half April 2014 - Present
HomeServe USA February 2012 - April 2013
T-Mobile December 2008 - January 2012
AT&T November 2005 - December 2008
Dominos Pizza November 2003 - November 2005
US Army July 1988 - September 1994
Skills
•Creative problem..., •Excellent..., •Energetic work..., Customer Service, Management, Sales, Call Center, Sales Operations, Microsoft Excel, Product Development, Customer Satisfaction, Customer Retention, Technical Support, Team Leadership, Troubleshooting, Customer Experience, Team Building, Training, Process Improvement, Microsoft Office, Outlook, Access, Computer Hardware, Wireless, Call Centers, Networking, Telecommunications, Time Management
Education
University of Phoenix 2011 — 2013
FDH Velocitel 2015 - Present
Real Living Property for You May 2014 - Present
Wireless Site Acquisition Consultant April 2014 - Present
AT&T Mobility February 2013 - December 2013
T-Mobile February 2008 - January 2013
Windermere Real Estate March 2004 - January 2012
California Wireless Association 2011 - 2012
Verizon Wireless 2001 - 2003
Bechtel Telecommunication 1999 - 2001
O'Neal Communications Group 1999 - 2001
Skills
Wireless, Product Management, Cellular Communications, 4G, Contract Negotiation, Telecommunications, Site Acquisition, Zoning, UMTS, Site Development, CDMA, LTE, Real Estate, Public Speaking, Public Relations, WiMAX, Commercial Real Estate, Microwave, 3G, Entitlements, Optical Fiber, Project Planning, Vendor Management, Computer Network..., Land Use, Management, GSM, Fiber Optics, Project Management, RF Engineering, Leases, Construction, RF, Leadership, Broadband, Location Intelligence, T1, Wireless Networking
Education
University of Phoenix
BSBA, Business Administration
T-Mobile June 2005 - Present
AT&T November 1996 - June 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Editing
Education
University of Phoenix 2000 — 2005
Bachelor of Business Administration (BBA), Accounting
Adobe January 2006 - Present
Western Wireless October 2004 - November 2005
western wireless November 2002 - October 2004
T-Mobile April 2001 - March 2002
T-Mobile November 2000 - April 2001
T-Mobile August 2000 - November 2000
Western Wireless May 1998 - August 2000
Skills
Sales Operations, Direct Sales, Enterprise Software, Customer Experience, Sales Management, Strategy, Account Management, Telemarketing, Call Center, Business Development, Forecasting, Cold Calling, Call Centers, Sales, Customer Retention, Cloud Computing, Telesales, Call Center Sales, Software Sales, Channel Partners, Software Industry, Channel Management, Phone Sales, Inside Sales, Outbound Sales, Software Sales..., Cloud Sales, SaaS, Website Merchandising, Digital Media, Salesforce.com, Management, Sales Process, CRM
Education
University of Phoenix 2001 — 2004
Bachelors of Science – Business Management, Business
Sprint November 2013 - Present
T-Mobile September 2010 - November 2013
Verizon Wireless May 2008 - September 2010
Sprint January 2008 - January 2009
Skills
Customer Service, Customer Retention, Customer Satisfaction, Microsoft Office, Customer Oriented, Customer Engagement, Call Centers, Customer Experience, Direct Sales, Team Leadership, Telephone Skills, Contact Centers, Telecommunications, Time Management, Employee Training, Team Management, Customer Acquisition, Training, Recruiting
Education
University of Phoenix 2012 — 2015
Bachelor's degree, Communication, Journalism, and Related Programs
glenn hills high school 2004 — 2008
high school diploma
T-Mobile May 2013 - Present
MetroPCS January 2008 - May 2013
Global Geonet August 2007 - January 2008
T-Mobile April 2005 - January 2008
AT&T Wireless October 2001 - March 2005
AT&T Wireless May 1999 - October 2001
AT&T Wireless July 1996 - May 1999
AT&T October 1992 - July 1996
Skills
Sales Management, Telecommunications, Product Management, P&L Management, Wireless, Contract Negotiations, Team Building, Team Leadership, Start-ups, Account Management, Vendor Relations, New Business Development, Marketing Strategy, Strategic Planning, Product Development, Consultative Selling, Direct Sales, Contract Negotiation, Product Marketing, Customer Relations, Solution Selling, Competitive Analysis, Mobile, Business Management, Coaching, Forecasting, Operations Management, Retail, Customer Service, Business Planning, Cross-functional Team..., Business Intelligence, Key Account Management, Negotiation, Process Improvement, Business Strategy, Business Analysis, Sales Process, Team Management, Market Planning, Sales Operations, Profit, P&L, Strategy Development, Mobile Devices, Strategy, Sales, Selling, Management, Leadership
Education
University of Phoenix 2005 — 2007
BS, Business Management
Florida State College 1992 — 1995
AA
Enterprise Rent-A-Car December 2014 - Present
Wells Fargo February 2013 - March 2015
T-Mobile October 2005 - June 2012
Skills
Customer Service, Management, Microsoft Office, Banking, Leadership, Financial Analysis, Risk Management, Business Analysis, Finance, Microsoft Word, Problem Solving, Call Centers, Sales, Team Building, Strategy, Credit, Business Development, Process Improvement, Vendor Management
Education
University of Phoenix 2012 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Vallejo Senior High School 1990 — 1994
High School Diploma, General Education
Human Factors International May 2014 - August 2015
T-Mobile April 2011 - May 2014
Skills
Sales, Sales Management, Management, Customer Satisfaction, Retail, Customer Service, Time Management, CRM, Sales Operations, Selling, Direct Sales, Coaching, Employee Training, Customer Retention, Wireless, E-commerce, Troubleshooting, Quality Assurance, Employee Relations, Marketing, Business Development, Developing Leaders, Leadership Management, PnL Management, Employee Management, Entrepreneurship, Project Management, User Experience, Consulting
Education
University of Phoenix 2010 — 2013
Associate Degree, Business and Adminstration
National Interstate Insurance Company January 2012 - January 2013
TriStaff December 2009 - July 2010
T-Mobile October 2007 - July 2008
Crispers, LLC January 2007 - July 2007
US Navy February 1993 - December 2006
Skills
Customer Service, Training, Data Entry, Outlook, Microsoft Office, Microsoft Excel, Team Building, Leadership, Microsoft Word, PowerPoint, Sales, Employee Training, Inventory Management, Management, Customer Satisfaction, Hiring, Recruiting, Human Resources, Team Leadership, Employee Relations
Education
University of Phoenix 2011 — 2015
Bachelor's degree, Business Administration and Management, General
Hawaii Pacific University 2002 — 2003
Hospitality Administration/Management
National University 2000 — 2001
Hospitality Administration/Management
University of Phoenix July 2009 - Present
T-Mobile June 2005 - June 2009
Bullseye Wireless May 2002 - June 2005
Skills
Sales Management, Event Management, Sales, Leadership, Managing Accounts, Training, Managing Deadlines, Recruiting, Managing Meetings, Store Management, Inventory Management, Marketing, Budgets, Account Management, Managing Database, Direct Sales, Marketing Strategy, Project Management, Team Leadership, New Business Development, Telecommunications, Strategic Planning, Business Development, Sales Operations, Management, Leadership Development, Market Research, Microsoft Office, Salesforce.com, Sales Process, B2B, Customer Retention, Team Building, Social Media Marketing, Coaching, Social Media, Solution Selling, Public Speaking, Functional Management, Outside Sales, Teamwork, Cross-functional Team..., microsoft project, Microsoft Excel, Customer Service, Online Marketing, Online Advertising, MS Project, Digital Marketing, Advertising
Education
University of Phoenix 2009 — 2012
Bachelors of Science in Business/Project Management
Tastee Grubz 2014 - Present
Verizon Wireless November 2013 - Present
Verizon Wireless October 2011 - January 2014
Thirty-One Gifts March 2013 - July 2013
T-Mobile July 2010 - October 2011
Commerce Bank & Trust Company April 2002 - October 2004
Skills
Telecommunications, Wireless, GSM, Call Centers, LTE, Mobile Devices, Troubleshooting, Cellular Communications, 3G, Mobile Communications, UMTS, Vendor Management, Mobile Technology, Software Documentation, IP, Integration, Computer Network..., Project Management, VoIP, BMC Remedy
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), MBA with concentration in technology management
University of Phoenix 2011 — 2013
BSIT/Advanced Networking, Computer Systems Networking and Telecommunications, 3.53 GPA
University of Phoenix 2008 — 2011
Associates of the Arts, Networking
CHI Institute 1998 — 1999
Technical Degree, Computer Systems Technology
T-Mobile August 2014 - October 2014
Independent Consultant April 2013 - May 2014
South Jersey Gas Company August 2012 - April 2013
Hi-Tec Systems, Inc. July 2007 - August 2012
Skills
Aerospace, Management, Airports, Proposal Writing, Software Documentation, Program Management, Business Development, Analysis, Government, Microsoft Office, Project Planning, Team Leadership, Process Improvement, Security Clearance, Systems Engineering, Integration
Education
University of Phoenix
BS, Business Management
United States Medical Supply April 2008 - Present
AT&T 2007 - 2008
United Health Care 2006 - 2007
T-Mobile 2002 - 2006
First Performance Corporation 1997 - 2003
Skills
Microsoft Office, Healthcare, Customer Service, Microsoft Word, PowerPoint, Healthcare Management, Outlook, Coaching, Sales, Team Leadership, Microsoft Excel, Team Building, Event Planning, Excellent people skills..., Software Documentation, Leadership, Access, Problem Solving, Documentation, HIPAA, Invoicing
Education
University of Phoenix 2010 — 2012
Master's degree, Heath Administration/ Gerontology
University of Phoenix 2009 — 2010
Bachelor's degree, Health/Health Care Administration/Management
Axia College 2007 — 2009
Associate's degree, Business Administration, Management and Operations
Miami Dade College
Sociology
Broward Community College
Criminal Justice and Corrections
Infrastructure Networks September 2013 - Present
RioTel October 2012 - August 2013
Cricket Communications February 2011 - October 2012
Cricket Communications August 2007 - February 2011
MetroPCS September 2005 - May 2007
Broadwing Communications July 2005 - September 2005
T-Mobile September 2003 - July 2005
Broadwing Communications February 2001 - August 2003
ConnectSouth July 2000 - February 2001
Logix Communications December 1999 - July 2000
Skills
Strategic Business..., Product Development, Wireless Backhaul..., Network Planning and...
Education
University of Phoenix
Bachelor of Science (B.S.), Business Administration and Management, General
Otto Packaging Midwest, Pallet Recycling Division June 2014 - Present
Otto Packaging Midwest, Pallet Recycling Division 2012 - Present
Verizon Wireless January 2006 - May 2012
t-mobile 2005 - 2007
Skills
Sales Management, Cold Calling, Account Management, Direct Sales, Sales, Quotas, Sales Process, Negotiation, Leadership
Education
University of Phoenix 2007 — 2009
Business Administration, Management and Operations
Capital City Restorations LLC 2013 - Present
T-Mobile September 2008 - October 2011
AT&T Indirect June 2006 - September 2008
US Navy June 2002 - April 2006
Skills
Management, Training, Leadership, Customer Retention, Water Mitigation, Mold Remediation, Xactimate, Retail, Customer Service, Customer Satisfaction, Time Management, Sales, Inventory Management, Wireless, Sales Management, Retail Management, Customer Experience, Customer Relations, B2B, POS, Sales Operations, Microsoft Office, Selling, Excel, Word, Coaching, Teamwork, Inventory Control, Team Leadership, Problem Solving, PowerPoint, Scheduling, Team Building, Marketing, Strategy, Negotiation, Retail Sales, Business Strategy, Mobile Devices, Social Media, Social Networking, Project Management, Project Planning, Leadership Development, Account Management, Telecommunications
Education
University of Phoenix 2010 — 2013
Bachelors, Business Management
John F. Kennedy High School 1998 — 2002
Diploma, High School/Secondary Diplomas and Certificates
Plintron Americas July 2014 - Present
T-Mobile August 2012 - July 2014
Microsoft April 2003 - November 2011
NetCorp Law Group September 2000 - April 2003
HearMe April 2000 - March 2001
Judicial Council of California July 1998 - December 1999
San Francisco Superior Court February 1997 - July 1998
Kentfield Rehabilitation & Specialty Hospital November 1993 - February 1997
Skills
New Business Development, Marketing Management, Strategic Partnerships, Strategic Planning, Sales Management, Sales, Mobile Marketing, Windows Mobile, Mobile Devices, Mobility Management, Mobile Operators, Content Licensing, Licensing Agreements, Fundraising, Contract Negotiation, Product Management, Product Marketing, Marketing Strategy, Team Building, Team Leadership, Public Relations, Public Speaking, Presenter, Licensed Attorney, Entrepreneurial..., P&L Management, Entrepreneurship, Management, Go-to-market Strategy, Mobile Technology, Licensing, Partner Management, Program Management, Business Development, Business Strategy, Cloud Computing, Start-ups, Wireless, Solution Selling, Marketing, Leadership, SaaS
Education
UOP
MBA, Business Management
University of Phoenix
BS, Business Administration
University of San Francisco School of Law
JD, Law
Perception Artists Agency October 2013 - Present
VMC September 2012 - August 2013
Microsoft February 2012 - June 2012
Microsoft April 2010 - May 2011
Microsoft February 2009 - August 2009
Microsoft January 2008 - January 2009
Accenture October 2006 - January 2008
AREVA T&D May 2006 - September 2006
Microsoft January 2006 - April 2006
T-Mobile September 2005 - February 2006
Skills
Forecasting, Process Improvement, Management, Cross-functional Team..., Budgets, Strategy, Outsourcing, Marketing, Software Documentation, Business Development, Business Process, Program Management, SAP, Project Management, Financial Reporting, Customer Service, Financial Analysis, Training, Sales, Analysis, Microsoft Office, Team Leadership, Leadership
Education
University of Phoenix 2010 — 2013
BS, Business management
T-Mobile September 2013 - Present
JCB Engeneering January 2013 - Present
Sonic Drive-In June 2004 - September 2013
Lobo Comics and Anime January 2003 - September 2003
HLA September 2001 - May 2002
Skills
Software Engineering, Management, Web Design, Group Work, Employee Training, Programming, Self-confidence, Self Management, Highly motivated..., Network Design, Communication Skills, Creative Problem Solving, Team Leadership, Critical Thinking, Teamwork, Team Management, Team-oriented, Multilingual, Computer Proficiency, Problem Solving
Education
University of Phoenix 2011 — 2013
Bachelor of Science in Information Technology, Computer Software Engineering
T-Mobile April 2015 - Present
T-Mobile November 2014 - April 2015
TLK Group, LLC (Comcast Retention & Sales) December 2013 - November 2014
Comcast Cable March 2008 - November 2013
AT&T March 2007 - March 2008
Skills
Telecommunications, Call Centers, VoIP, Troubleshooting, Telephony, IP, Broadband, Wireless, Customer Experience, Customer Satisfaction, Customer Retention, Technical Support, Leadership, Customer Service, Avaya, Networking, TCP/IP, Team Leadership, Team Building, Avaya Technologies
Education
Nashville Academy 2001 — 2003
High School
University of Phoenix
Associate of Arts (AA), Business Administration and Management, General
T-Mobile December 2005 - Present
Centennial Education Center March 2001 - February 2011
Skills
3G, Troubleshooting, 4G, 2G, Integration, Wireless, LTE, Telecommunications, CDMA, GSM, UMTS, Wireless Networking, Cellular Communications, Windows, Management, Microsoft Office, RF, Project Management, Customer Service, Training, Vendor Management, Microsoft Excel
Education
University of Phoenix 1996 — 1999
BS Business Management, Business
Pomeroy IT Dedicated Site TechnicianCompuComNovember 2014 - Present
T-Mobile May 2008 - June 2013
SunCom Wireless December 2006 - May 2008
SunCom/Triton PCS April 2000 - December 2006
UNISUN Insurance Company October 1997 - April 2000
Skills
Wireless, Telecommunications, VoIP, Network Design, Vendor Management, Disaster Recovery, Troubleshooting, System Administration, SMS, Solaris, Call Center, Computer Hardware
Education
University of Phoenix Online 2003 — 2006
IT, IT
Pacific Sunwear March 2012 - Present
Pacific Sunwear May 2011 - March 2012
Pacific Sunwear May 2010 - May 2011
T-Mobile December 2008 - May 2010
Gap Inc. August 2003 - December 2008
Banana Republic August 1997 - August 2002
Skills
Training, Retail, Leadership, Store Management, Performance Management, Loss Prevention, Human Resources, Visual Merchandising, Recruiting, Time Management, Store Operations, Management, Coaching, Customer Service, Talent Management, Inventory Management, Merchandising, Hiring, Driving Results, Employee Relations, Profit, Employee Training, New Store Openings, Human Resource Planning, Interviews, Inventory Control, Multi-unit, Sales Management, Team Building, Succession Planning, Shrinkage, Payroll, Sourcing, Stores, Retail Management, Retail Sales, Merchandise Planning, Onboarding, Process Scheduler, Sales, Apparel, Fashion, New Store Development, Administrative...
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Human Resources Management and Services
Western Oregon University 1990 — 1993
Liberal Arts
Grant High School
High School Diploma
Samsung Telecommunications America January 2014 - Present
Black & Veatch April 2013 - January 2014
BRIUS Telecom Solutions LLC October 2012 - May 2013
Bechtel Corporation September 2011 - October 2012
T-Mobile September 2006 - July 2012
T-Mobile April 2011 - June 2011
Metro RF November 2003 - July 2006
Metro Wireless June 1993 - November 2002
US Navy March 1979 - March 1985
Skills
Project Management, New Business Development, Logistics, Strategic Planning, Process Improvement, Team Building, Motivation, Consultants, Production Managment, Master Scheduling, Long-term Customer..., Risk Assessment, Crew Coordination, Job Scheduling, Crew Scheduling, Leadership, Customer Service, Microsoft Excel, Supervisory Skills, Cross-functional Team..., Telecommunications, Cellular Communications, 4G, UMTS, LTE, Wireless, Program Management, Management, Vendor Management
Education
University of Phoenix 2009 — 2012
Doctorate, Organizational Leadership
University of Phoenix 2007 — 2009
MBA, Technology Management
University of Phoenix 2004 — 2007
B.Sc., Business Information Systems
Wallace State Community College 1987 — 1991
AAS, Electronic Communications
Sucuri Inc. February 2014 - Present
Merrill Lynch March 2012 - March 2014
Consultant November 2009 - February 2012
T-Mobile May 2003 - February 2011
Tilly's Clothing May 2001 - May 2003
Skills
Inventory Management, Merchandising, Sales Management, Performance Management, Leadership, Strategy, Employee Training, Sales, Succession Planning, Talent Management, New Business Development, Recruiting, Selling, Customer Retention, Business Development, Customer Service, CRM, Personnel Management, Management, Client Relationship..., Talent Development, Sales Recruitment, Training & Development, Financial Services, Strategic Financial..., Retirement Planning, 401k Rollovers, 529 Plans, Training
Education
University of Phoenix 2005 — 2009
Master, Business Administration
University of Phoenix 2005 — 2007
Bachelor of Science, Business Management
T-Rex Corporation November 2013 - Present
MAXIMUS September 2008 - November 2013
T-Mobile March 2003 - April 2008
KS Air National Guard January 1997 - 2006
Skills
Business Analysis, Government, Program Management, Policy, Project Management, Analysis, Process Improvement, Data Analysis, Training, Software Documentation, Management, Project Planning, Budgets, SDLC, Testing
Education
University of Phoenix 2006 — 2010
Masters of Science in Business Administration
Wichita State University 2000 — 2004
•Bachelor of Science in General Studies
T-Mobile June 2015 - Present
Barnett Pro Contractor Supply September 2014 - June 2015
U.S. Cellular January 2014 - September 2014
AT&T Mobility October 2008 - January 2014
Allergy Clinic of Tulsa October 2001 - May 2008
Skills
Sales, Management Control, Vendor Relationships, Relationship..., Networking, Public Speaking, Presentations, Project Management, Telecommunications, Time Management, Coaching, Wireless, Direct Sales, Mobile Devices, Cold Calling, Building Relationships, Training, Solution Selling, Vendor Management, Sales Presentations, Microsoft Word, Quotas, Inventory Management, Retail Sales, Team Building, B2B, Retail
Education
University of Phoenix 2007 — 2011
Bachelor's degree, Business/ Marketing, 3.4
Axia College
Associates in Business Administration, Business
T-Mobile December 2014 - Present
Serenity Sleep & Neurodiagnostics, INC April 2009 - Present
T-Mobile November 2012 - December 2014
Xora February 2007 - February 2009
Spectrum Wireless 2005 - 2007
Melia Communications 1996 - 2001
Skills
Hospitals, Salesforce.com, Direct Sales, Sales Management, Solution Selling, Neurology, Telecommunications, Account Management, Mobile Devices, Sales Process, Sales, Wireless, Coaching, Managed Services, SaaS
Education
University of Phoenix 2007 — 2010
Goodland High School 1995 — 1999
Commercial Tribe January 2014 - Present
Blue Onion: Software Developer January 2014 - May 2014
The DZAP Group August 2012 - December 2013
Centigon Solutions, Inc November 2011 - November 2012
T-Mobile May 2010 - August 2012
Skills
AngularJS, MongoDB, Node.js, JavaScript, Apex Programming, HTML 5, Java, CSS, jQuery, OOP, MVC, Laravel, CodeIgniter, PhoneGap, PHP, SQL, HAML, Github, WordPress, AJAX, REST, Web Development, Front-end, Android, User Interface
Education
University of Phoenix 2011 — 2013
Bachelor's, Computer Science
Verizon Wireless September 2015 - Present
Verizon Wireless 2015 - Present
NTELOS September 2009 - April 2015
AT&T April 2009 - September 2009
T-Mobile 2002 - 2009
NTELOS 1999 - 2002
GTE Wireless June 1996 - October 1999
Skills
Sales Operations, Marketing, Direct Sales, Customer Retention, Wireless, Customer Experience, Leadership, Telecommunications, Solution Selling, Account Management, Sales Process, Customer Satisfaction, Cold Calling, Call Centers, B2B, Mobile Devices, Coaching, Team Building, Sales Management, Sales, operation
Education
University of Phoenix 2015 — 2017
Bachelors of Science in Business, Small Business Management and Project Management
University of Phoenix 2013 — 2015
Associate’s Degree, Business, Management, Marketing, and Related Support Services, 3.52GPA
Nextiva July 2012 - Present
T-Mobile May 2008 - June 2012
Sport Chalet September 2007 - May 2008
Sport Chalet November 2005 - September 2007
Skills
Managed Services, VoIP, Unified Communications, Account Management, Telecommunications, Selling, Direct Sales, Solution Selling, Telephony, Salesforce.com, Sales, Sales Management
Education
University of Phoenix
Armstrong/Robitaille/Riegle Business and Insurance Solutions October 2014 - Present
Apollo Group Inc July 2006 - Present
T-Mobile January 2006 - June 2006
Skills
Information Technology, Marketing Communications, Marketing Strategy, Sales Management, Database Administration, Management, Student Financial Aid, CRM, Training, Salesforce.com, Sales, Admissions, Coaching, Leadership Development, Retaining Customers, Leadership, Time Management, Enrollment Management, Customer Retention, Customer Service, Team Building
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
University of Utah 2004 — 2006
T-Mobile September 2012 - Present
Ericsson September 2009 - March 2012
Sprint Nextel August 1999 - September 2009
US Army March 1991 - August 1999
Skills
Telecommunications, Customer Service, Analytical Skills, Highly detail oriented, Financial Statements, Budget, Budgets
Education
University of Phoenix 2004 — 2009
BS, Business Administration and Finance, 3.9
Staples Business Advantage July 2013 - Present
T-Mobile September 2010 - July 2013
T-Mobile July 2004 - September 2010
SunCom Wireless November 2002 - July 2004
Employers Life Insurance Corporation October 2001 - November 2002
Blue Cross and Blue Shield of TN July 1995 - July 1999
Skills
Wireless, Telecommunications, Cellular Communications, Mobile Devices, Direct Sales, 4G, Customer Retention, Sales Operations, Solution Selling, M2M, Customer Experience, GSM, Account Management, Sales Management, Sales Process, LTE, Cold Calling, Customer Satisfaction, Product Management, Call Centers
Education
University of Phoenix 2009 — 2014
Bachelor, Business Management
T-Mobile April 2009 - Present
Webster University May 2003 - May 2009
Sprint Nextel November 2004 - April 2009
Sprint February 2001 - November 2004
Circuit City July 2000 - January 2001
Circuit City November 1997 - July 2000
Law Offices of Rod Sager 1994 - 1997
Charlottesville Police Department 1991 - 1993
Skills
Employee Relations, Private Investigations, Telecommunications, Outsourcing, Employment Law, Payroll, Enforcement, Training, Team Building, Management, Research, Recruiting, Loss Prevention, Vendor Management, Contract Negotiation, Human Resources, Risk Management, Personnel Management, Internal Investigations, Project Planning, Policy, Legal Compliance, Legal Research, Workforce Planning, Analysis, Leadership
Education
University of Phoenix 2000 — 2002
MAOM, Organizational Management
University of Richmond School of Law 1993 — 1997
University of Virginia 1988 — 1993
BA, Psychology, Sociology
Albemarle High School 1984 — 1988
School City of Hobart May 2014 - Present
Merrillville School Corporation August 2013 - July 2014
Hobart YMCA 2011 - 2014
EDMC March 2011 - August 2012
University of Phoenix November 2008 - September 2009
University of Phoenix April 2006 - October 2008
University of Phoenix August 2005 - March 2006
T-Mobile November 2002 - August 2005
Radisson January 1996 - December 2002
Olson Chiropractic 1997 - 1998
Skills
Leadership, Training, Recruiting, Team Building, Sales, Interviews, Customer Service, Higher Education, Leadership Development, Advertising, Public Speaking, Management, Budgets, Marketing, Customer Retention, Admissions, Time Management, Coaching, Staff Development, Enrollment Management, New Business Development, Social Networking, Event Planning, Small Business, Bilingual-Spanish, Campus, Career Counseling, Career Development..., Strategic Planning
Education
University of Phoenix 2004 — 2007
BS, Management
Portage High School 1992 — 1996
High School Diploma, Business Administration and Management, General
T-Mobile December 2014 - Present
MetroPCS March 2009 - October 2014
MetroPCS November 2007 - March 2009
Level 3 Communications 2006 - 2007
Broadwing Communications 2005 - 2006
Focal Communications 2000 - 2005
Comcast Cellular / Cingular 1998 - 2000
PECO Hyperion / Adelphia Business Communications June 1998 - December 1998
Sprint PCS 1996 - June 1998
US Army Signal Corps 1994 - 1996
Skills
Telecommunications..., Telecommunications..., T1, Telecommunications, Cellular Communications, Switches, Data Network, Ethernet, LTE, Mobile Devices, EVDO, Backhaul, Computer Network..., Network Engineering, LAN-WAN, Telephony, Wireless, Fiber Optics, Cisco Routers, DACS, 5ESS, Nortel DMS, ECP, MMC, SS7 protocol, DS3, 4G, Technical Staff..., CLEC, IP Addressing, Networking, System Deployment, CCNA, Troubleshooting, Integration, Cisco IOS, Cisco Technologies, 3G, VoIP, Microwave, IP, CDMA, Network Design, Routing, Wireless Networking, GSM, UMTS, Management, SS7, Data Center
Education
University of Phoenix 2010 — 2014
Bachelor's Degree, Management, Graduated October 2014, GPA 3.7
Oakley May 2013 - Present
T-Mobile 2009 - 2012
Vans November 2006 - August 2007
Skills
Sales, Customer Service, Team Building, Communication, Microsoft Office, Blueprint Reading, Brazilian Jiu-Jitsu, Time Management, Business Planning, Project Management, Teamwork, Merchandising, Microsoft Excel, Negotiation, Marketing, Visual Merchandising, Retail Sales, Social Networking
Education
University of Phoenix-Southern California Campus 2010 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
Chaffey College 2007 — 2009
Business, Management, Marketing, and Related Support Services
Dex Media July 2014 - Present
T-Mobile December 2012 - August 2013
Verizon Wireless August 2004 - December 2012
University of Phoenix September 2000 - August 2004
(A.R.I) October 1998 - September 2000
Manager of Recruiting Station (Large post) September 1995 - September 1998
RecruiterMarine Corps Recruiting November 1992 - August 1995
Skills
Customer Service, Strategic Partnerships, RFP, Business Development, Selling, Solution Selling, Strategic Planning, Team Building, Team Leadership, B2B, CRM, Customer Retention, Human Resources, Leadership, Management, Recruiting, Sales, Sales Management, Sales Operations, Sales Process, Training, Vendor Management, Wireless
Education
University of Phoenix 1992 — 2000
MBA/MKT, Business
University of Phoenix
Bachelor of Science, Business Management
T-Mobile March 2014 - Present
Melanie Mar Love January 2014 - Present
Precision Fitness January 2013 - Present
SoCal Event Staffing July 2013 - January 2014
Gunnar's Fitness November 2011 - January 2012
Skills
Social Media, Strategic Planning, Event Planning, Customer Service, Lifestyle Coaching, Social Media Marketing, Management, Sales, Fitness, Public Speaking
Education
University of Phoenix-Southern California Campus 2013 — 2015
Business Administration and Management, General
MetroPCS July 2013 - Present
GLB Solutions August 2012 - July 2013
Cricket Communications December 2008 - August 2012
GEICO March 2007 - June 2008
T-Mobile September 2004 - March 2007
Skills
Sales Management, Sales Operations, Account Management, Relationship Management, Building Relationships, Outside Sales, Territory Development, Territory..., Territory Expansion, District Management, District Sales..., Training, Selling, Sales, Leadership, Mobile Devices, Customer Experience
Education
University of Phoenix 2011 — 2015
Bachelor of Applied Science (B.A.Sc.), Communications in Sales and Marketing
Mount Miguel High School 1998 — 2002
Spring valley, High School/Secondary Diplomas and Certificates
Costco Wholesale June 2015 - Present
Valley Forge Casino Resort March 2012 - May 2015
Montgomery County Department of Public Safety 2009 - 2010
Telerx February 2008 - July 2008
T-Mobile March 2007 - March 2008
Securitas 2006 - 2007
Staples 1998 - 2005
Wawa, Inc. 1995 - 1998
Skills
Establish & Maintain..., Microsoft Office, Sales, Windows, Android, Customer Service, Social Networking, Friendly Personality, Social Media, Retail, Reliability, Gaming Industry, VIP, Casino Gaming, Casino, Surveillance, Gaming, Hospitality, Loss Prevention, Private Investigations, Supervisory Skills, Guest Service Management, Resorts
Education
Wissahickon High School 1992 — 1996
University of Phoenix
Criminal Justice and Corrections
Club Melia by Melia Hotels International June 2015 - Present
The Deauville Beach Resort January 2015 - March 2015
Grupo Mayan March 2014 - January 2015
T-Mobile March 2012 - October 2013
The Angler's Boutique Resort July 2009 - March 2012
Omni-Tech Signs February 2007 - June 2009
AT&T Mobility May 2004 - February 2007
Kress Florida Law Firm March 2003 - May 2004
Skills
Leadership, Management, Training, Sales Management, Employee Training, Sales, Payroll, Team Building, Human Resources, Interviews, Budgets, Leadership Development, Retail, Hiring, Coaching, Strategic Planning, Store Management, Employee Relations, Sales Operations, Retail Sales, Inventory Management, Team Management, Time Management, Customer Service, Accounts Payable, Accounts Receivable, Office Management, Operations Management, Construction Accounting, Social Media Marketing, Hospitality, Hospitality Management, HR Policies, ADP Payroll, Accounting Applications, QuickBooks, Account Reconciliation, SOP development, Asset Management, Development & delivery..., Staff Development, Training Delivery, Instructor-led Training, Benefits Administration, Team Leadership, New Hire Orientations, Kronos Timekeeping, HRIS, Customer Satisfaction, Recruiting
Education
University of Phoenix
Bachelor’s Degree, Business - Human Resource Management, 3.9 GPA
The Hershey Company October 2015 - Present
The Hershey Company November 2013 - Present
The Hershey Company September 2010 - November 2013
Arcos Dorados March 2010 - September 2010
Colgate Palmolive August 2008 - March 2010
Cèsar Castillo, Inc. July 2006 - August 2008
T-Mobile 2004 - 2005
TV Guía 2002 - 2004
Skills
Financial Analysis, Strategic Planning, Sales Plan, Financial Accounting, Management, Microsoft Excel, JD Edwards, Oracle E-Business Suite, Financial Reporting, Financial Modeling, Marketing, Accounts Receivable, Accounts Payable, SAP Implementation, SAP BI, SAP BPC, SAP Financial, Coordinating Events, Teamwork, Mentoring, Consumer Products, Budgets, Accounting, Strategy, Analysis, SAP, Forecasting, Strategic Financial..., Financial Planning
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Marketing, 3.9
University of Puerto Rico-Mayaguez 1997 — 2001
Bachelor of Business Administration (B.B.A.), Accounting and Finance, 3.9
American Telecommunications, Inc. August 2014 - Present
CPR Cell Phone Repair - Homewood May 2013 - August 2014
T-Mobile March 2012 - March 2013
Roto-Rooter July 2010 - June 2011
Flextronics July 2004 - July 2010
Skills
Training & Development, Sales Management, Multi-unit, Sales Operations, Customer Service, Team Building, Direct Sales, Sales, Performance Management, Customer Satisfaction, Account Management, Coaching, Retail, Operations Management, Strategic Planning, New Business Development, Employee Relations, Business Development, Negotiation, B2B, Customer Retention, Cold Calling, Management, Training, Human Resources, Leadership, Inventory Management, Income Statement, Team Leadership, Customer Experience, Sales Process, CRM, Hiring, Time Management, P
Education
University of Phoenix 2010 — 2013
Associate of Arts (AA), Business, 3.9
Hernando High School 1993 — 1997
High School Diploma, General
T-Mobile July 2014 - Present
Murphys Custom Tile and Stone September 2006 - 2014
DC Carolina Tile June 2001 - September 2006
Skills
Customer Service, Retail, Sales, Team Building, Inventory Management, Sales Management, Customer Satisfaction, Team Leadership, Telecommunications, Small Business, Wireless, Customer Experience, Sales Operations, Account Management, Customer Retention, Direct Sales
Education
University of Phoenix 2012 — 2014
Associate's degree, Project Management
InventMyWebsite January 2014 - Present
T-Mobile March 2010 - January 2015
Innovative Smoking February 2009 - March 2010
Best Buy October 2007 - January 2009
Skills
Mobile Communications, Business Communications, Sales Management, Sales Operations, Meeting Planning, Leading Meetings, Customer Service, Employee Training, Sales, New Hire Training, New Hire Programs, New Hire Orientations, Pay Close Attention to..., Flexible Schedule, Cash Sales, Highly Reliable, Interpersonal..., Interpersonal Leadership, Retail Sales, Retail Branding, Project Management, Project Planning, Microsoft Office, SAP, Job Scheduling, Exceed Sales Goals, Goal Setting, Higher Education, Telecommunications, Marketing, Recruitments, Consistency, Training, Retail, Team Building, Time Management, Customer Retention, Leadership, Team Leadership, Customer Experience, Customer Satisfaction, Store Management, Direct Sales, Management, Sales Process, New Business Development, Profit, Account Management, Consultative Selling, Inventory Management
Education
University of Phoenix 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
T-Mobile October 2000 - Present
Bombardier Capital 1998 - 2000
FHS Life and Health 1997 - 1998
Skills
Performance Consulting, Instructor-led Training
Education
University of Phoenix-Southern Colorado Campus
State Farm Agent June 2015 - Present
Best Buy 2011 - 2014
Best Buy 2011 - 2014
T-Mobile 2008 - 2010
T-Mobile 2008 - 2010
Education
University of Phoenix
Bachelor of Applied Science (B.A.Sc.)
T-Mobile 2001 - Present
T-Mobile April 2001 - July 2013
T-Mobile April 2001 - July 2011
T-Mobile April 2001 - May 2010
Skills
Wireless, Mobile Communications, UMTS, Mobile Devices, Telecommunications, Solution Selling, GSM, Direct Sales, VoIP, Customer Experience, IP, SaaS, B2B, Cellular Communications, Account Management, Business Development, Managed Services, Mobile Technology, Networking, Customer Retention, 4G, Unified Communications, M2M, CDMA, LTE, Strategic Partnerships
Education
University of Phoenix 2013 — 2015
Master of Business Administration (M.B.A.), Business Management
Labor Smart 2015 - Present
T-Mobile July 2012 - April 2014
BCBG Max Azria September 2007 - June 2012
Skills
Sales Management, Business Strategy, Team Leadership, Wardrobing, Organizational..., Customer Service, Visual Merchandising, Partnerships, Management, Merchandising, Clienteling, Fashion, Trend Forecasting, Window Displays, Retail, Retail Sales, Personal Shopping, Store Management, Apparel, Loss Prevention, New Store Openings, Fashion Buying, Styling, Shoes, Retail Buying, Inventory Management, Marketing, Store Operations, Marketing Strategy, Product Knowledge, Sales, Brand Management, Trend, Recruiting, Wholesale, Leadership, Merchandise Planning, Fashion Shows, Assortment, Watches, Inventory Control, Sales Analysis, Retail Marketing, Stock Management, Hiring, Brand Development, CRM
Education
University of Phoenix 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business administration and Marketing
PROFESSIONAL CAREER DEVELOPMENT INSTITUTE 2005 — 2007
TRADE, Fashion Merchandising
Providence Health & Services August 2015 - Present
Providence Health & Services January 2011 - Present
Providence Health & Services September 2010 - January 2011
T-Mobile March 2008 - August 2010
T-Mobile July 2006 - March 2008
T-Mobile January 2005 - July 2006
Adecco August 2004 - January 2005
Wilton Industries February 2003 - July 2004
T-Mobile November 1999 - October 2002
T-Mobile February 1999 - November 1999
Skills
Inventory Management, Cross-functional Team..., Supply Chain, Process Improvement, Vendor Management, Supply Chain Management, Project Management, Management, ERP, Logistics, Budgets, Contract Negotiation, Strategy, Customer Service, Telecommunications, Strategic Sourcing, Customer Satisfaction, Analysis, Operations Management, Change Management, Leadership, Product Management, SAP, Program Management, Procurement, Product Development, Strategic Planning, Retail, Team Building, Forecasting, Team Leadership, Project Planning, Inventory Control, Training, Continuous Improvement, Access, Coaching, Sales, Warehousing, Business Process..., Demand Planning, Six Sigma, Purchasing, Time Management, Planning, Business Analysis, Wireless
Education
University of Phoenix 2000 — 2002
BS, Business Management
University of Tampa 1998 — 1999
Ttransferred, Finance, General
Verizon Wireless March 2014 - August 2015
MAXIMUS January 2014 - March 2014
Damsel in Defense May 2013 - August 2013
The AIM Companies September 2011 - May 2013
Qwest Communications October 2009 - September 2011
T-Mobile July 2005 - August 2009
Micron Technology January 2000 - September 2004
Skills
Call Centers, Customer Satisfaction, Customer Retention, Process Improvement, Sales, Project Management, Management, Project Planning, Risk Management, Customer Service..., Call Center Development, Call center start-up, Human Resources, Customer Engagement, Training, Employee Training, One On One, Focus Groups, Group Work, Group Training, Human Resource..., Human Rights, Microsoft Project, Software Project..., Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Business Development, Leadership Development, Staff Development, Organizational..., Program Development, Curriculum Development
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS) Business Management, Project Management and Human Resources Management
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business/Business Management, 3.74
Freeway Insurance Services, Inc. June 2015 - Present
Freeway Insurance Services, Inc. November 2013 - June 2015
T-Mobile June 2011 - November 2013
T-Mobile September 2007 - June 2011
Skills
Sales Management, Wireless, Customer Retention, Customer Experience, Telecommunications, Sales Operations, Mobile Devices, Cellular Communications, Customer Satisfaction, Solution Selling, Account Management, Sales Process, Sales, Retail, Salesforce.com, Driving Results, Inventory Management, Coaching, Merchandising, Team Building, Training, Building Relationships, Employee Training, Store Management, Profit, Team Leadership, Retail Sales, Mobile Communications, Mobile Technology, 4G, Direct Sales, Quotas
Education
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Business Finance
T-Mobile May 2014 - Present
24 Hour Fitness November 2012 - December 2014
Deca Defense Commissary Agency June 2005 - March 2009
Skills
Telecommunications, Sales, Management, Customer Service, Wireless, Sales Management, Team Leadership, Leadership, Mobile Devices, Account Management, Employee Training, Music Industry, Film, Modeling, Acting, Sales Presentations, Presentations, Press Releases
Education
University of Phoenix 2012 — 2015
Bachelor's of Science and Communication, Sales and Marketing, Communication
El Paso County, Colorado, USA July 2015 - Present
Zurich Insurance April 2007 - July 2015
T-Mobile December 2002 - January 2005
United States Air Force September 1998 - September 2002
Skills
Word, Typing, Excel, Lotus Notes, Telephone Skills, PowerPoint, Insurance, Microsoft Office, English, Windows, Data Entry, Customer Service, Call Centers, Time Management, Spreadsheets, Windows 7, Troubleshooting, Leadership, Sales, Team Building, Critical Thinking, Social Networking, Team Leadership, Data Analysis, Teamwork, Training, Administrative..., Customer Satisfaction, Public Speaking, Access, Microsoft Excel, Research, Microsoft Word
Education
University of Phoenix 2008 — 2012
Bachelor of Science, Human Services Management
Widefield High School 1995 — 1998
High School Diploma, General Studies
MasTec Advanced Technologies June 2015 - Present
Apple March 2014 - Present
Apple August 2012 - May 2014
Apple Inc. September 2011 - August 2012
T-Mobile 2007 - September 2011
Skills
iLife, iWork, Consumer Electronics, Mac OS X, Channel, Product Marketing, Solution Selling, Account Management, Product Management, iPod, Sales Management, Sales, Direct Sales, Apple Certified, Resellers, iPhone, Cross-functional Team..., Retail, Aperture, Final Cut Pro, Logic Pro, Customer Experience, Mobile Devices, Wireless, Pricing, B2B, Mobile Technology, Retail Sales, Smartphones, iOS, Mac OS, Market Planning, iPad, 4G, Building Relationships, Driving Results, Customer Acquisition, Brand Management, Mac, Google Apps, Customer Service, Inventory Management, Employee Training, Technical Support, Computer Hardware, Leadership, OS X
Education
Western Governors University 2012 — 2013
Bachelor's degree, Business, Management and Marketing
University of Phoenix 2010 — 2011
Associate's degree, Accounting and Finance
Samsung Experience Shop July 2014 - Present
We Are Wireless March 2014 - December 2014
T-Mobile May 2009 - September 2013
Verizon Wireless August 2004 - March 2009
Sprint Nextel August 2003 - July 2004
Skills
Customer Service, Sales, Sales Management, Information Technology, Management, Telecommunications, Customer Retention, Direct Sales, Customer Experience, Leadership, Sales Operations, Training, Customer Satisfaction, Networking, Cold Calling
Education
University of Phoenix 2009 — 2011
Information Technology, Computer Software Engineering
Lincoln High School 1988 — 1992
Diploma, Mathematics
Electrolux North America June 2014 - Present
T-Mobile July 2007 - November 2013
GE Capital Retail Finance January 2006 - January 2007
Xerox Capital Services January 1998 - January 2006
Skills
CRM, Networking, Troubleshooting, Training, Customer Satisfaction, Leadership, Technical Support, Customer Retention, Sales, Customer Service, Routers, Software Installation, Invoicing, Social Networking, Marketing
Education
University of Phoenix
Communications
AdvancedMD September 2012 - Present
Rocktomic 2011 - Present
Kelly Services January 2012 - September 2012
Immune Tree May 2010 - November 2011
T-Mobile 2007 - 2010
Skills
Bilingual-Spanish, Sales Management, Cold Calling, Salesforce.com, Recruiting, Account Management, Sales Process, Business Development, Customer Service, Leadership, Sales, Customer Retention, Lead Generation, Selling, Direct Sales, CRM, Sales Operations
Education
University of Phoenix-Utah Campus 2011 — 2014
Bachelor's degree, Business Management
T-Mobile December 2001 - June 2012
Amerix Corporation January 2000 - February 2001
First USA/Bank One November 1995 - January 2000
Citibank Nevada June 1988 - November 1995
Household Credit Services 1989 - 1990
American Express November 1979 - June 1988
Skills
Telecommunications, Wireless, GSM, Mobile Devices, Call Center, Leadership Development, Employee Management, Financial Services, Call Center Management, Process Improvement, Leadership, Management, Customer Experience, Operations Management, Call Centers, Coaching, Training, Project Management, Team Building, Strategy, Team Leadership, Cross-functional Team..., Change Management, Customer Satisfaction, IVR, Workforce Management, Performance Management, Customer Retention, Program Management, Talent Management, Enterprise Software, Avaya, Business Analysis, Outsourcing, Hiring, Call Center Development, Business Process..., CRM, Team Management, Product Management, Sales Operations, Account Management, Forecasting, Executive Management, Contact Centers, P&L Management, Start-ups, Vendor Management, Direct Sales, Cellular Communications
Education
University of Phoenix
BA - Management, Business Administration, Management and Operations
It's A Cinch! June 2012 - Present
Orkin Pest Control November 2010 - Present
T-Mobile September 2008 - June 2010
Richmond Gastroenterology Associates February 2007 - July 2008
Education
University of Phoenix 2010 — 2013
BS, Business Management of Human Resources
Medical Career Institute 2003 — 2004
Associate of Science (A.S.), Medical/Clinical Assistant
Oriental Financial Group August 2010 - Present
T-Mobile 2004 - 2009
Skills
Talent Acquisition, Performance Management, Customer Service, Talent Management, Recruiting, Sales, Employee Relations, Sales Management, Team Leadership, Marketing, Business Development, Leadership, Management, Human Resources, PowerPoint
Education
University of Phoenix 2009 — 2011
Master of Business Administration (M.B.A.), Global Managment
T-Mobile May 2012 - Present
American Clothing Exchange, Inc. January 2011 - March 2012
AT&T January 2005 - January 2011
Wireless Retail, Inc. January 2003 - January 2005
Sprint Nextel April 2000 - January 2003
CIBC January 2001 - October 2001
Skills
Team Leadership, Key Account Management, Consumer Electronics, Consumer Products, National Accounts, Sales, Sales Management, Wireless, Channel Management, Account Management, Bilingual, Indirect Channel Sales, Product Marketing, Fluent Spanish, Manufacturing, IT Strategy, Speciality Retail, Microsoft Office, Marketing Management, Direct Sales, Used Clothing, Electronics, P&L Responsibility, Apple, Luxury Goods, Enterprise Architecture, Merchandising, Sales Process, P, Leadership, Customer Experience, Channel Partners, Retail, Management, Marketing Strategy, Sales Operations
Education
University of Phoenix 2015 — 2017
BA, Enrolled, Communications
Bellingham Technical College January 2012 - Present
heath tecna July 2010 - August 2011
Cingular Wireless April 2003 - November 2003
T-Mobile March 2000 - April 2003
Skills
Proficient in all..., Type 50 + words per..., Previous Pcs Retail..., Telecommunications, Microsoft Office, Customer Service, Visio, Cross-functional Team..., Troubleshooting, Process Improvement, Program Management, Six Sigma
Education
University of Phoenix 2010 — 2012
San Juan Marriott Resort & Stellaris Casino September 2014 - Present
Shoe Carnival July 2012 - September 2014
T-mobile August 2009 - December 2011
Honeywell Aerospace 2007 - 2009
Skills
Customer Service, Sales, Marketing, Data Entry, Social Media Marketing, Hospitality, Multi Tasking, Bilingual-English/Spanis..., Customer Oriented, Leadership, Teamwork, Team Leadership, MICROS, Opera, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Computers, Retail Sales, SAP, Time Management, Digital Marketing, Internet, self education, Clerical Skills, Clerical Work, Cash Handling Experience, Material Handling, Customer Support, Work Under Minimal..., Supply Chain, Troubleshooting, Cashiering, Customer Satisfaction, Inventory Control, Customer Experience, Merchandising, Visual Merchandising, Highly detail oriented, Critical Thinking, Telephone Skills, Customer Retention, Goal Oriented, Retail, Inventory, Team-oriented, Cash Register, Running, Jogging
Education
University of Phoenix-Puerto Rico Campus 2013 — 2015
Master of Business Administration (MBA), Marketing
Universidad de Puerto Rico 1998 — 2003
Bachelor's degree, Environmental Technology
T-Mobile September 2013 - Present
T-Mobile January 2013 - September 2013
T-Mobile November 2010 - January 2013
T-Mobile July 2009 - December 2010
T-Mobile October 2007 - July 2009
Skills
Change Management, Organizational..., Coaching, Project Management, Training Delivery, Cross-functional Team..., Call Center, Leadership, Performance Management, Team Building, Leadership Development, Process Improvement, Telecommunications, Program Management, Vendor Management, Customer Experience, Talent Management, Project Planning, Management, Business Process..., Executive Coaching, Workforce Management, Customer Satisfaction, Wireless, Management Development, Talent Acquisition, Performance Consulting, Call Center Development, Performance Improvement, Career Development, Customer Retention, Microsoft Office, Personal Development, Quality Assurance, Microsoft Excel, Employee Engagement, Recruiting, Business Analysis, Employee Relations, Operations Management, Team Management, Team Leadership, Customer Service, Employee Training, Analysis, Training, Succession Planning, Professional..., Business Process, Human Resources
Education
University of Phoenix 2009 — 2011
Associate of Arts, Business Management
T-Mobile July 2015 - Present
T-Mobile 2014 - Present
T-Mobile 2011 - 2014
T-Mobile 2007 - 2010
Nurae 2006 - 2007
Helly Hansen 1992 - 2006
Skills
Telecommunications, Marketing, Product Management, Sales Operations, Customer Experience, Competitive Analysis, Business Process, Business Planning, Strategic Planning, Sales, Cross-functional Team..., Account Management, Strategic Partnerships, Product Marketing, Marketing Management
Education
University of Phoenix 2000 — 2002
MBA Technology Management
New York University - Leonard N. Stern School of Business
BS, Marketing
Asurion June 2015 - Present
Asurion June 2015 - Present
Permanent General December 2012 - June 2015
Permanent General August 2010 - December 2012
T-Mobile January 2002 - August 2010
T-MOBILE USA January 2002 - July 2010
T-Mobile USA October 2002 - May 2003
The Farmers Bank September 1993 - April 1998
Skills
Call Center, Mentoring, Customer Relations, Microsoft Office, Curriculum Design, Talent Development, Human Resources, Recruiting, Talent Management, Training, Customer Service, Leadership Development, Organizational..., Process Improvement, Customer Retention, Team Building, Leadership, Coaching, Call Centers, Workshop Facilitation, Team Leadership, Customer Satisfaction, Management, Performance Management, Customer Experience, Time Management, Personnel Management, Project Management, Onboarding, Vendor Management, Employee Engagement, Employee Relations, Employee Training
Education
Phoenix University 2007 — 2014
Master's degree, Human Resource Management, 3.8
University of Phoenix 2007 — 2011
BSHRM, Human Resource/Organizational Development
InsideSales.com September 2015 - Present
InsideSales.com December 2014 - Present
Level 3 Communications September 2011 - July 2014
XO Communications December 2010 - September 2011
Telesphere January 2009 - August 2010
ViaWest 2007 - 2008
Verizon Wireless March 2007 - October 2007
T-Mobile June 2002 - December 2006
Skills
Ethernet, Direct Sales, Co-location, VoIP, SIP Trunking, SaaS, Solution Selling, Cloud Computing, Managed Services, Telecommunications, MPLS, Channel, Unified Communications, Salesforce.com, Account Management, Telephony, Sales, WAN, Sales Process, Hosted Services, Strategic Partnerships, IP, Building Relationships, Relationship Management, Competitive Analysis, Wireless, Data Center, SIP, T1, Metro Ethernet, Cisco Technologies, Selling, Negotiation, PRI, Call Centers, Channel Partners, Sales Engineering, Networking, Long Distance, Private Line, Network Design, Video Conferencing, Cold Calling, Fiber Optics, LAN-WAN, Professional Services, Optical Fiber, Enterprise Software, Broadband, DWDM
Education
University of Phoenix 2007 — 2010
Lehi High School 1992 — 1995
Expedia, Inc. March 2015 - Present
Expedia September 2012 - March 2015
Expedia May 2011 - September 2012
T-Mobile November 2008 - May 2011
Ultreo, Inc February 2007 - October 2008
Assurant Health March 2003 - January 2007
World Vision October 2001 - February 2003
Network Commerce December 2000 - March 2001
McLeod USA 2001 - 2001
Sonicare August 1996 - December 2000
Skills
Workforce Management, Call Center, ERP, Sales Management, Avaya, Customer Experience, Vendor Management, Workforce Planning, BPO, Process Improvement, Forecasting, Analytics, Performance Management, Operations Management, Outsourcing, Resource Management, Contact Centers, Process Scheduler, Data Analysis, Change Management, Call Centers, Strategic Planning, Coaching, Cross-functional Team..., Project Management
Education
University of Phoenix 1997 — 1999
T-Mobile November 2012 - Present
iSoftStone January 2010 - November 2012
AT&T 2011 - October 2012
Motricity 2006 - February 2010
T-Mobile 2006 - 2006
Washington Mutual 2005 - 2006
Starbucks Coffee Company 2004 - 2004
AT&T Wireless October 2000 - December 2003
Skills
Leadership, Telecommunications, Cross-functional Team..., CRM, Program Management, Change Management, Project Management, Software Project..., Management, Vendor Management, Customer Satisfaction, PMP, SDLC, Wireless, Process Improvement, Team Leadership, Mobile Devices
Education
University of Phoenix 2000 — 2002
BS, Information Systems
University of Phoenix
MBA, Technology Management
T-Mobile February 2015 - Present
T-Mobile October 2013 - January 2015
T-Mobile April 2012 - October 2013
T-Mobile, USA March 2011 - April 2012
T-Mobile October 2010 - March 2011
T-Mobile March 2008 - October 2010
Maxim Healthcare Services April 2006 - September 2007
Grand Canyon University/University of Phoenix October 2001 - November 2005
Devo's Burritos/The News Cafe April 1998 - September 2001
Skills
Outlook, Word, Customer Relations, PowerPoint, Excel, T-Mobile IHAPs, SAP R/3, Customer Service, Microsoft Excel, Project Management, Process Improvement, Microsoft Word, Business Analysis, Vendor Management, Management, Leadership, Training, Business Intelligence, Project Planning, SAP, Strategy, Team Building, Program Management
Education
University of Phoenix 2002 — 2003
Bachelor of Science in Business, Marketing, 3.55
Washington State University 1993 — 1996
Hotel and Restaurant Administration
Sila Solutions Group September 2012 - Present
mypto January 2011 - Present
Univar May 2008 - February 2011
Teksytems February 2008 - May 2008
WaMu December 2005 - January 2008
WaMu 2005 - 2008
T-Mobile December 2003 - October 2005
Noetix Corporation February 2001 - October 2003
iTango October 2000 - February 2001
Avenue A Razorfish January 1998 - September 2000
Skills
PMP, CSM, ITIL v3 Foundations..., SDLC, Business Intelligence, Integration, SharePoint, Security, Business Process, Project Management, Program Management, Agile Methodologies, Cloud Computing, Leadership, Information Technology, PHP, jQuery, Big Data, Java, IBI Webfocus, Amazon EC2, MongoDB, Windows 8 app, HTML 5, Highcharts, Cassandra, Business Analysis, iOS development, Android Development, E-commerce, PMO, Process Improvement, Project Portfolio...
Education
University of Phoenix 2003 — 2005
MBA, Technology Management
Urban Lending Solutions May 2015 - Present
Urban Lending Solutions August 2013 - Present
TrendBlue Technologies June 2012 - Present
University Corporation for Atmospheric Research June 2013 - August 2013
New Dawn Memory Care October 2012 - May 2013
T-Mobile January 2010 - June 2012
T-Mobile January 2008 - January 2010
T-Mobile, USA January 2007 - January 2008
T-Mobile, USA January 2006 - January 2007
T-Mobile, USA January 2005 - January 2006
Skills
Active Directory, Troubleshooting, Servers, System Administration, Networking, Security, Operating Systems, Computer Hardware, Technical Support, VPN, TCP/IP, Windows Server, System Deployment, DNS, Group Policy, Microsoft Office, Microsoft Technologies, Microsoft Office 2003, Wireless, Software Installation, Testing, Cross-functional Team..., Microsoft Exchange, Windows 7, Microsoft Office 2007, OS X, Integration, Windows, VMware, Mac OS, Configuration Management, SharePoint, IP, Visio, Wireless Networking, Apple Remote Desktop, Mac, Blackberry Enterprise..., DNS management, Citrix, DNS administration, Windows Server 2003, Windows Server 2008, Exchange Server, VMware ESX, Enterprise Software, SCCM
Education
University of Phoenix 2003 — 2004
TEKsystems September 2011 - Present
Convergys - Development Solutions July 2010 - Present
Jasper 2014 - 2015
Jasper 2014 - 2015
Frontier Communications 2010 - 2011
T-Mobile April 2006 - January 2010
Patni Computers (Bellsouth) February 2005 - April 2006
Business Edge (Cox Communications) September 2004 - January 2005
Cablevision -Voom January 2004 - August 2004
Convergys November 2001 - December 2003
Skills
Disaster Recovery, Management, Oracle, Billing Systems, Customer Service, Finance, Process Engineering, Pricing, Data Conversion, Human Resources, Materials Management, Call Centers, Vendor Management, Business Analysis, Testing, Telecommunications, Leadership, Data Center, Business Requirements, Cross-functional Team..., System Deployment, Integration, Process Improvement, Software Documentation, Training, Wireless, SDLC, Access, Business Process..., Information Technology, Visio, ITIL, Business Process, IT Management, Project Management
Education
University of Phoenix 2005 — 2007
Master, Business Administration
University of Phoenix 2004 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
Saint Francis College 1984 — 1987
Stillman College 1976 — 1980
Bachelor of Arts, Business Administration and Accounting
Northside High School
Microsoft March 2012 - Present
Arch Telecom 2012 - March 2012
T-Mobile 2007 - 2011
Verizon Wireless 2006 - 2007
RadioShack 1997 - 2006
Skills
Merchandising, Retail, Inventory Control, Profit, Profitability, Customer Service, Retail Management, Store Management, Visual Merchandising, Multi-unit, Stores, Retail Systems, Expense Control, Hiring, Inventory Management, Telecommunications, Wireless Communications..., Wireless Broadband, Team Leadership, Employee Training, Team Building, Training, Sales Management, Customer Experience, Customer Retention, Time Management, Sales Operations, P&L Management, Budgets, Customer Satisfaction, Leadership, Management, Sales, Microsoft Office, Loss Prevention, Coaching
Education
University of Phoenix
T-Mobile February 2015 - Present
T-Mobile January 2013 - January 2015
T-Mobile November 2011 - January 2013
Frontier Communications July 2010 - November 2011
Verizon May 2008 - July 2010
Verizon February 2003 - May 2008
Verizon February 2002 - February 2003
Verizon February 2000 - February 2002
Skills
Telecommunications, Program Management, Integration, Leadership, Management, Business Development, Team Leadership, Project Management, Contract Negotiation, Marketing, Competitive Analysis, Strategic Planning, MVNO, Call Centers, Analysis, Business Process, Cross-functional Team..., Broadband, Contract Management, WebTrends Analytics, Reporting & Analysis, FiOS, Franchise Agreements, Call Center, Dreamweaver, Microsoft Office 2007, Product Management
Education
University of Phoenix 2001 — 2004
Master of Business Administration (MBA), eCommerce, 3.9
University of Wisconsin- Parkside 1987 — 1993
Bachelor's degree, International Relations and Affairs, 3.1
Environmental Dimensions, inc. 2013 - Present
Law Offices of Jeffrey D. Diamond March 2012 - June 2013
TIG March 2004 - September 2011
T-Mobile 1997 - 2003
Skills
Sales, Account Management, Sales Process, Customer Service, Sales Management, Sales Operations, New Business Development, CRM, Customer Satisfaction, Team Leadership, Lead Generation, Cold Calling, Call Centers, Sales Presentations, Customer Retention, Telecommunications, Vendor Management, Program Management
Education
University of Phoenix 1999 — 2001
Killeen High School 1982 — 1986
High School Diploma, Basic Skills and Developmental/Remedial Education
T-Mobile December 2000 - Present
NuVox Communications September 1999 - December 2000
GTE December 1997 - September 1999
Education
University of Phoenix 2006 — 2008
Nothwestern Energy November 2011 - Present
T-Mobile USA 2010 - November 2011
T-Mobile April 2008 - April 2010
T-Mobile January 2007 - April 2008
T-Mobile September 2002 - December 2006
GE Capital 2001 - 2001
Skills
Management, Call Centers, Coaching, Call Center, Customer Satisfaction, Leadership, Team Building, Customer Service, Team Management, Leadership Development, Human Resources, Customer Retention, Quality Assurance, Performance Management, Training, Process Improvement, Vendor Management
Education
University of Phoenix 1988 — 1991
Anaconda Senior High School
T-Mobile October 2011 - Present
T-Mobile USA July 2002 - Present
T-Mobile 2001 - Present
American Tower February 2002 - January 2003
Creative Solutions and More September 2001 - December 2001
Vodafone March 2001 - September 2001
AirTouch April 1997 - February 2000
US West New Vector May 1996 - March 1997
US West Cellular September 1992 - April 1996
Education
University of Phoenix 2002 — 2004
BS, Business Management
Synchronoss Technologies May 2011 - Present
T-Mobile November 2003 - May 2009
Skills
Customer Service, Customer Satisfaction, Call Centers, Call Center, Team Building, Software Documentation, Team Leadership, Telecommunications, Troubleshooting, Wireless, Vendor Management, Management, Leadership, Training, Sales
Education
University of Phoenix 2010 — 2011
Associates, Health Care Administration
Ward Melville Senior High School
Denver Health August 2007 - November 2012
T-Mobile August 2004 - December 2005
Sprint formerly Nextel April 1999 - April 2004
MCI-Worldcom August 1997 - February 1999
TCI 1997 - 1998
U S WEST 1992 - 1996
Skills
Office Administration, Data Entry, HRIS, HR Policies, Health, HIPAA, Automation, Customer Service, Microsoft Excel, Healthcare Information..., 10 Key, Microsoft Office, Retail Sales, Cosmetology, Organizational..., Leadership, Troubleshooting, A+ Trained, Security+, CompTIA Network+
Education
University of Phoenix
Master of Business Administration (M.B.A.)
CCU
Bachelor of Science, Organizational Management Human Resources
UnitedHealth Group October 2014 - Present
UnitedHealth Group July 2013 - October 2014
UnitedHealth Group January 2012 - July 2013
UnitedHealthcare October 2009 - March 2011
Superior Access January 2009 - October 2009
First American Specialty February 2007 - June 2008
Champs Sports April 2006 - July 2006
Automobile Club of Southern California February 2005 - April 2006
T-Mobile October 2004 - February 2005
AT&T Wireless January 2003 - September 2004
Skills
Sales, Direct Sales, Customer Service, Microsoft Office, Microsoft Excel, Leadership, Microsoft Word, Outlook, PowerPoint, Management, Training, Team Building, Strategic Planning, Team Leadership, Customer Satisfaction, Project Management, Access, Time Management, Account Management
Education
University of Phoenix 2007 — 2009
Business Administration and Management, General
South El Monte 1993 — 1997
Diploma
T-Mobile August 2014 - Present
Lowe's Home Improvement October 2009 - September 2013
Microsoft May 2007 - September 2009
Attachmate April 1989 - July 2003
Telematic 1984 - 1988
Skills
SharePoint, Enterprise Software, Pre-sales, Sales Engineering, Virtualization, EAI, TCP/IP, Systems Management, Solution Selling, Professional Services, Integration, Software Industry, Enterprise Architecture, Storage, Sales Enablement, Microsoft Technologies, Middleware, Instructional Design, Training Delivery, Employee Training, Technical Training, Instructor-led Training, Hands-on Training, ADDIE, Instructional..., Captivate, SCORM, Presentation Coaching, Technical Presentations, Written & Oral..., Presentation Design, Training, Sales Operations, Data Center, Solution Architecture, Cloud Computing, Computers, SaaS, Agile Methodologies, Go-to-market Strategy, Software Development, Security
Education
University of Reading 1993 — 1995
Bachelor of Science (BS), Systems Engineering
University of Phoenix 2006 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Cricket Communications March 2009 - Present
Cricket Communications February 2008 - March 2009
T-Mobile 2004 - 2008
T-Mobile January 2002 - February 2006
Sprint February 2000 - February 2002
Sprint January 1998 - February 2002
Sprint January 1998 - February 2002
Sprint March 1996 - January 1998
Skills
Marketing Strategy, Sales Management, Sales Operations, Team Leadership, Leadership Development, Strategic Leadership, Operating Budgets, Distribution Strategies, Territory Management, Territory Development, Training, Retail, CRM, Sales, Customer Retention, Leadership, Management, Sales Force Development
Education
Alief Elsik High School 1980 — 1984
University of Phoenix
BA, Business
T-Mobile October 2014 - Present
Citrix 2013 - Present
Citrix August 2010 - March 2013
Citrix September 2008 - August 2010
Citrix Systems July 2007 - September 2008
United States Federal Courts, New Mexico 2000 - 2005
First Choice Community Healthcare 1997 - 2000
Skills
Citrix, Technical Support, Virtualization, Cloud Computing, Project Management, Information Management, Management, Information Technology
Education
Nova Southeast University
PMP, Project Management (PMP®) Program
University of Phoenix
BS, Information Technology, Networks and Information Security
T-Mobile February 2015 - Present
T-Mobile 2005 - March 2015
Skills
HR CERTIFICATION, SAP, Microsoft Office, Leadership, Marketing Communications, Management, Direct Sales, Training, Sales Operations, Retail, Team Building, Customer Service, Public Speaking, Sales, Human Resources, Employee Relations, Strategic Planning, Coaching, Recruiting, Microsoft Word, Microsoft Excel, Account Management, Customer Retention, Customer Satisfaction, Employee Training, Negotiation, Project Planning, Sales Management, Cold Calling, Customer Experience, Profit, Team Leadership, Quotas, Telecommunications
Education
University of Phoenix
Masters, Management
University of Phoenix
G-HRM, Human Resource Management
Wayne State University
BA, English
T-Mobile 2013 - Present
MetroPCS March 2008 - Present
The Journal News January 2005 - December 2007
Photo File February 2003 - January 2004
Skills
Wireless, Telecommunications, Contract Negotiation, 4G, Wireless Networking, LTE, Lease Administration, Property Management, CDMA, Zoning, RAN, Site Acquisition, Microwave, EVDO
Education
University of Phoenix 2011 — 2013
Ranger College 1999 — 2001
Laureate International Universities April 2010 - Present
Verizon Wireless October 2007 - December 2009
Personal Communication Center March 2006 - September 2007
Clarion Hotel June 2004 - January 2006
T-Mobile February 2001 - May 2004
Skills
Telecommunications, Management, Team Leadership, Project Management, Program Management, Sales, Integration, Product Management, Strategic Planning, Business Analysis, Business Development, Market Research, Sales Motivation, Business Strategy, B2B, B2C, Business Ethics, Computer Proficiency, Consultative Selling, Business Development..., Customer Satisfaction, Financial Analysis, Retention Strategies, Sales Management, Microsoft Office
Education
University of Phoenix 2004 — 2007
Bachelors of Science Business Management, Business, Management, Marketing, and Related Support Services
T-Mobile August 2008 - Present
Sprint February 1998 - July 2008
Education
University of Phoenix
Bachelors of Science, Business Management
Bank of America January 2005 - October 2013
T-Mobile February 2003 - October 2004
MCA International June 2000 - November 2002
SAIC June 1998 - May 2000
United States Air Force June 1994 - June 1998
Skills
Servers, Network Administration, Microsoft SQL Server, Databases, Microsoft Exchange, SQL, DHCP, Access, Oracle, SSIS, SSRS
Education
University of Phoenix
MBA, Business Administration
University of Phoenix
BA, Information Technology
Robert Half Legal May 2015 - Present
ITT Technical Institute August 2011 - September 2013
T-Mobile November 2007 - November 2009
Skills
Microsoft Office, Customer Service, Time Management, Outlook, Legal Writing, Troubleshooting, Windows, Legal Research, Teamwork, Research, Legal Assistance, Conflict Resolution, Administrative..., Training, Team Leadership, Team Building, Customer Satisfaction, Teaching, System Administration, Management, Leadership, Access, Software Documentation, Recruiting, Coaching, Community Outreach, Process Improvement, Event Planning, PowerPoint, Wireless, Printers, Public Relations, Marketing, Windows 7, Data Entry, Higher Education, Leadership Development, Staff Development, Family Law, Criminal Law, Courts, Litigation, E-file, Legal Discovery, Pleadings, Email, Client Intake, Probate
Education
ITT Tech Desoto 2011 — 2013
Paralegal, Criminal Justice
University of Phoenix
T-Mobile November 2004 - Present
Skills
Wireless, Telecommunications, Cellular Communications, UMTS, Computer Network..., GSM, IP, Troubleshooting, Fiber Optics, Integration, RF Engineering, Routers, Networking, Cabling, TCP/IP, 4G, LTE, Wireless Networking, CDMA, 3G, Visio, Microwave, T1, RF, Project Planning, 2G, HSPA, Cross-functional Team..., Ethernet, Optical Fiber, Edge, Process Improvement, BSS, GPRS, System Deployment, Contract Negotiation, Microsoft Office, Network Design, Switches, VoIP, WiMAX, Backhaul, RAN, WiFi, Management, Leadership
Education
University of Phoenix 2009 — 2012
AAIT, Information Systems
T-Mobile May 2015 - Present
AT&T Mobility August 2013 - February 2015
Ericsson January 2010 - August 2013
Ericsson January 2010 - February 2012
NextGenTel 2012 - 2012
University of Phoenix September 2007 - March 2010
US Navy August 2003 - December 2008
Butler Telecom/TNS August 2000 - October 2003
Naval Service September 1990 - August 2000
Skills
WCDMA, 3G, RAN, UMTS, LTE, RF, Integration, Troubleshooting, Wireless, Cellular Communications, 4G, Wireless Networking, Computer Network..., System Deployment, Testing, Rollout, T1, Managed Services, Mobile Technology, Project Planning, Optimization, Mobile Communications, 2G, GSM, CDMA, Telecommunications, IP, Ethernet, Transmission, RF Engineering, Mobile Devices, Antennas, Vendor Management, Network Optimization, Management, Product Management, Project Delivery, Network Engineering, Fiber Optics, Network Design, WiMAX, Optical Fiber, TDMA, Project Coordination, Microwave, Networking, Project Management
Education
University of Phoenix
BA, Business Administration
Aviation Electrician School, U.S Navy
Andress High School
Aviat Networks February 2012 - Present
MasTec September 2011 - February 2012
MasTec April 2011 - September 2011
T-Mobile February 2007 - April 2011
Bechtel October 2003 - February 2007
Skills
Project Management, Program Management, Project Start-up, Site Acquisition, Site Development, New Site Development, Leasing, Negotiation, Compliance, Zoning, Project Planning, Construction Management, WiFi, WiMAX, IP, FTTCS, LTE, Site Design, Tower and Site..., Microwave Engineering, Microwave Installation, Telecommunications..., Wireless Site Surveys, Cost Analysis, Financial Reporting, Backhaul, Towers, UMTS, Microwave, Site Plans, Cost Benefit, CDMA, Telecommunications, Fiber Optics, 4G, 3G, Vendor Management, Wireless, GSM, Ethernet, Computer Network..., Optical Fiber, Cellular Communications, T1, Broadband, Network Design, SDH, RF Engineering, System Deployment, VoIP
Education
University of Phoenix 2007 — 2008
Business Management
T-Mobile March 2007 - July 2012
North American Marketing January 2004 - February 2007
Skills
Mobile Devices, Direct Sales, Management, Process Improvement, Programming, Cross-functional Team..., Call Center, Wireless, Risk Management, Team Leadership, Business Analysis, Business Intelligence, Product Management, Vendor Management, Telecommunications, Customer Experience
Education
Tampa Center for Technology Training 2012 — 2014
Microsoft Certified Information Technology Professional, Information Technology, Currently Attending
University of Phoenix 2008 — 2010
AAB, Business Management
CVS Caremark Corporation February 2009 - Present
CVS Caremark Corporation September 2007 - January 2009
T-Mobile October 2000 - April 2007
T-Mobile April 2000 - October 2000
T-Mobile March 1999 - April 2000
Skills
Customer Service, Management, Retail Sales, Retail, Sales, Customer Satisfaction
Education
University of Phoenix 2004 — 2006
MBA, Business Administration
Federal Reserve Information Technology November 2013 - Present
T-Mobile July 2013 - November 2013
CTDI November 2012 - July 2013
CSMI September 2011 - August 2012
US Army September 2006 - September 2011
Skills
Military, Security Clearance, Computer Hardware, Radar, DoD, Military Operations, Command, Avionics, Security, Aircraft Maintenance, Calibration, Soldering, Soldering Iron, Schematic, Field Service..., Quality Assurance, Maintenance & Repair, Emergency Management, Operations Management, Electricians, Team Building, Military Experience, Systems Engineering, Electronics, Test Equipment, Defense, Testing, Operational Planning, Government, Hardware, Engineering, Maintenance Management, Microsoft Office, Process Improvement, Software Installation, Troubleshooting, Heavy Equipment, Field Service, Customer Service, Network Administration, Aerospace, Leadership, Program Management, Weapons, Information Assurance, Time Management
Education
University of Phoenix-Dallas Campus 2013 — 2017
Bachelor's Degree, Computer Software Engineering
MyComputerCareer 2013 — 2013
Information Technology
Securitas Security Services USA, Inc. June 2012 - Present
T-Mobile 2012 - June 2012
Securitas Security Services USA, Inc. 2010 - 2011
Allied Barton Security Services 2009 - 2010
Skills
Customer Experience, Complaint Management, Multi-line Phone, Managing Database, Payment Systems, Emergency Response to..., Marketing, Sales, Microsoft Word, PowerPoint, Photoshop, Photography, Data Entry, Microsoft Excel, Type 65+ WPM, Outlook Express, Train/Develop, Windows, 10 Key by Touch, Instructor/Educator
Education
University of Phoenix 2007 — 2012
Bachelor's of Business, Business/Accounting
Automatic Data Processing Insurance Agency, Inc. February 2015 - Present
Automatic Data Processing November 2010 - Present
Automatica Data Processing July 2013 - February 2015
T-Mobile March 2008 - November 2010
Movie Gallery November 2000 - May 2008
Skills
Microsoft Word, PowerPoint, Siebel, Microsoft Excel, Java Enterprise Edition
Education
University of Phoenix 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2008 — 2011
Bachelor's of Science, Health/Health Care Administration/Management
Full student April 2008 - May 2013
T-Mobile August 2003 - September 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Exchange
Education
King High School 1995 — 1998
University of Phoenix
Bachelor of Science (B.S.), Accounting and Business/Management
T-Mobile January 2011 - Present
Wells Fargo February 2008 - May 2010
Education
University of Phoenix 2012 — 2016
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Valley Baptist Medical Center December 2009 - Present
T-Mobile November 2008 - December 2009
Wells Fargo October 1998 - April 2008
Skills
70 wpm, Bilingual-English/Spanis..., Microsoft Office, Microsoft Word, Fax, Telephone Interviewing, Proper telephone..., Appointment Scheduling, Interviewing Skills, Leadership
Education
University of Phoenix 2013 — 2015
Associate of Arts (AA), Psychology
University of Texas at Brownsville 1999 — 2008
N/A, Basic Courses