T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
K2 Corporate Mobility August 2013 - Present
T-Mobile August 2012 - August 2013
The Art Institute of Pittsburgh Online August 2009 - July 2012
Best Buy March 2003 - August 2009
Skills
Training, Sales, Sales Operations, Management, Customer Satisfaction, Solution Selling, Sales Process, Customer Experience, Retail, New Business Development, Sales Management, Customer Retention, Store Management, Customer Service, Cold Calling, Leadership, Recruiting, Negotiation, CRM, Team Building, Vendor Management, Coaching, Account Management, Direct Sales, Salesforce.com, Employee Training, Global Mobility, Relationship Selling, Building Relationships
Education
Waynesburg College 2003 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of South Carolina-Columbia 1998 — 2001
Peters Township High School
T-Mobile August 2014 - Present
USC Upstate May 2011 - December 2014
Ashley Furniture Homestores June 2013 - August 2014
Skills
Customer Service, Team Leadership, Sales Operations, Sales, Microsoft Office, Customer Satisfaction, Call Centers, Time Management, Microsoft Word, Retail, Customer Experience, Microsoft SQL Server, Dreamweaver
Education
University of South Carolina Upstate 2010 — 2014
Bachelor's degree, Management Information Systems, General
Reliable transport group February 2015 - Present
T-Mobile April 2011 - Present
T-Mobile November 2007 - April 2011
T-Mobile September 2001 - November 2007
Skills
Asian Studies, Political Science, Economics, International Relations, Retail Sales, Customer Experience, Interpersonal..., Quotas, Team-oriented, Customer Acquisition, Building Relationships, Sales Management, Sales Presentations, Team Management, Direct Sales, Inside Sales, Employee Training, Interviewing Skills, Analytical Skills, Wireless, Goal Oriented, Critical Thinking, Foreign Policy, International Security, Foreign Affairs, Cultural Awareness, Political Economy, International Economics, Intercultural Skills, American Politics, Politics, Intercultural..., People-oriented, Cellular Communications, Online Research, Mobile Devices, Customer Retention
Education
University of South Florida 2011 — 2013
Bachelor of Arts (B.A.), Political Science and Government, B average
University of South Florida 2010 — 2013
Bachelor of Arts (B.A.), International/Global Studies, B average
University of South Florida 2010 — 2013
Undergraduate Certificate, East Asian Studies, B average
Velotech, Inc. June 2013 - Present
Cyclone Bicycle Supply April 2014 - 2015
Wells Fargo March 2013 - June 2013
T-Mobile February 2005 - March 2013
Skills
Customer Service, Sales, Problem Solving, Customer Retention, Logistics, Shipping, Account Management, Teamwork, Profit Margins, Communication, Team Leadership, Coaching, Escalation Resolution
Education
University of South Florida 1999 — 2002
Bachelor's Degree, Communications
Quantum Corporation August 2012 - Present
DSP June 2012 - August 2012
EMC October 2010 - June 2012
EMC March 2008 - October 2010
Beckman Coulter, Inc. January 2010 - May 2010
T-Mobile March 2009 - December 2009
Cedars-Sinai Medical Center March 2008 - December 2008
Distributed Systems Professionals, Inc. June 2007 - March 2008
Vision Solutions, Inc. October 2004 - June 2007
Technicolor, Inc. July 2003 - October 2004
Skills
iSeries, Pre-sales, IBM iSeries, LPAR, HMC, OS/400, I5, AS400, Aldon, Client Access, Product Launch, Solution Architecture, Technical Presales, Demos, Consultants, Disaster Recovery, Data Center, Storage, Virtualization, Integration, High Availability, Business Continuity, Storage Area Networks, Enterprise Architecture, Visio, Project Management, Data Migration, Program Management, Professional Services, System Administration, SAN, TCP/IP, Consulting, Team Leadership, Networking, Data Protection, Deduplication Appliances, Technical Sales..., Storage Solutions, Enterprise Storage, Storage Architecture, Wine & Cigars, Technology Integration, Cloud Computing, Infrastructure, CRM, Storage Virtualization, ERP, NAS, Hardware
Education
University of Southern California 1980 — 1982
BS, Business Administration
West Los Angeles College 1978 — 1980
AA, Business
University of South Carolina-Columbia 1973 — 1974
Bachelor of Science (BS), Business Administration, Interdisciplinary Studies
Beaufort High School 1970 — 1972
BS, it's just high school
Kailua High 1969 — 1970
10th grade, part of 11th grade., Girls and surfing. Oh and school too.
EBI Consulting February 2014 - Present
Global Tower Partners March 2010 - February 2014
Spire Development Inc April 2007 - March 2010
FMHC Corporation September 2006 - April 2007
T-Mobile February 2005 - September 2006
Woltcom February 2003 - February 2005
LCC International July 1997 - February 2003
Skills
Site Acquisition, Zoning, Telecommunications, Cellular Communications, Site Development, 4G, WiMAX, LTE, Entitlements, RF, Wireless, Backhaul, UMTS, Leases, CDMA, Microwave, Fiber Optics, Vendor Management, Construction, Transmission, Optical Fiber, GSM, System Deployment, RF Engineering, 3G, Wireless Networking, Integration, Wireless Broadband, RAN, EVDO, Broadband, WiFi, Towers, Telecommunications..., Network Deployment, T1, Network Design, 2G, Antennas, Edge, Computer Network..., Mobile Communications, VoIP, SDH, GPRS, WCDMA, Rollout, Ethernet
Education
University of South Florida
T-Mobile 2012 - Present
T-Mobile April 2010 - July 2012
T-Mobile January 2008 - April 2010
T-Mobile May 2006 - January 2008
Wachovia Bank NA October 2005 - May 2006
Wells Fargo October 2004 - October 2005
Skills
Direct Sales, Solution Selling, Sales Operations, Sales, Customer Retention, Telecommunications, Business Development, Account Management, Wireless, B2B, Customer Satisfaction, Sales Process, Cold Calling, Management, Strategic Partnerships, Selling, New Business Development, Mobile Devices, Closing Deals, Sales Management, Leadership, Contract Negotiation, Mobile Communications, Cross-functional Team..., VoIP, Managed Services, Sales Presentations, Customer Experience, Consultative Selling, Contract Negotiations, Miller Heiman, Wireless Solutions, Software Sales, Major Accounts, Leadership Development, Business Continuity, Tracking Solutions, Mobile Enterprise, M2M, Business Intelligence, SaaS, Unified Communications, Mobile Technology, CRM, Salesforce.com, Team Building, Product Management, Customer Service, Product Marketing, Team Leadership
Education
University of South Florida 2001 — 2004
BA, Communication
T-Mobile August 2011 - December 2011
Chick-fil-A March 2010 - August 2011
T-Mobile 2011 - 2011
The Payment Fighters February 2009 - April 2009
Chick-fil-A August 2007 - April 2009
Skills
Customer Service, Retail Sales Experience, Customer Satisfaction, Microsoft Excel, Microsoft Word, PowerPoint, POS, Management, Organization, Team Leadership, Employee Training, Tutoring, Restaurant Management, Communication, Perfectionist, Perfect Attendance, Always Punctual, Always Willing to Learn, Spanish-speaking, Spanish-English, Patience, Friendly Personality, Fast-paced, Dedicated to work, Goal Oriented, Dependable Team Player, Food & Beverage, Food Preparation, Hispanic, Proofreading, Servers
Education
University of South Florida-St. Petersburg Campus 2009 — 2011
some college, Pre-Medicine, 3.1 gpa
Winter Springs High School 2005 — 2009
High School Diploma, 3.8 gpa
Nerium International December 2014 - Present
NCR Corporation March 2014 - November 2014
NCR Corporation November 2011 - November 2013
Educational First Steps June 2011 - November 2011
T-Mobile 2010 - 2011
Leo Bell, Jr. Insurance Agency 2009 - 2011
Personalizing It 2008 - 2009
Bright Horizons 2008 - 2009
KIDS R KIDS Early Learning Centre 2008 - 2008
Brown & Brown 2007 - 2008
Skills
Training, Process Improvement, Project Management, Management, Team Building, Leadership, Public Speaking, Troubleshooting, Team Leadership, Budgets, Time Management, Recruiting, Workshop Facilitation, Cross-functional..., Curriculum Development, Customer Interaction, Data Analysis, Database Design, Data Validation, Educator, Implementation, Live Analysis, Microsoft SQL Server, MS Access, PIlot Testing, Process Scheduler, Quality Assurance, Rapport Building, Regulatory Requirements, Reporting, Research, SharePoint, Software Testing Life..., System Documentation, Stakeholder Management, Subject Matter Experts, Supervision, Teaching, Test Documentation, Test Planning, Test Scenarios, Test Strategy, Test Summaries, Technical Comprehension, Trend Analysis, UAT coordination, User Acceptance Testing, Software Documentation, Visio, Business Analysis
Education
University of South Florida 2003 — 2008
Bachelor of Science (B.S.), Management Information Systems
BFG Communications 2013 - Present
T-Mobile April 2007 - March 2013
Skills
Operations Management, Account Management, Marketing Management, Strategic Planning, Sales Management, Sales Operations, Forecasting, Team Building, Brand Development, Marketing Strategy, Brand Marketing, Brand Strategy, Data Analysis, Business Analysis, Competitive Analysis, Analytics, Coaching, Retail, Sales, Performance Management, Direct Sales, Customer Retention, Leadership Development, Inventory Management, Selling, Budgets, B2B, Customer Experience, Customer Satisfaction, Team Leadership, Employee Training, Store Management, Consultative Selling, Retail Management, Budgeting, Consumer Insight, District Management, Event Management, Hiring, Management, Training, Strategy
Education
University of South Florida
Bachelor of Science, Biomedical Science
Samsung Business October 2014 - Present
Samsung Telecommunications America October 2012 - October 2014
T-Mobile October 2012 - October 2012
T-Mobile USA May 2011 - October 2012
T-Mobile March 2010 - March 2012
USPS January 2008 - March 2010
Starbucks Coffee 1995 - 2007
Skills
Channel, Mobile Devices, Leadership, Sales, Enterprise Software, Account Management, Sales Management, Integrated Marketing, Team Building, Management, New Business Development
Education
University of South Florida 1990 — 1995
Suncoast Solutions October 2012 - Present
Lenscrafters March 2010 - October 2012
AT&T January 2009 - December 2009
Academic Financial Services April 2007 - October 2007
T-Mobile June 2003 - March 2007
Skills
Creative Writing, Client Relations, Issue Management, Writing, Marketing Communications, Event Planning, Project Management, Social Media, Process Improvement, Team Building, Product Management, Business Analysis, Cross-functional Team..., Business Intelligence, Call Centers, Enterprise Software, Integration, Professional Services, Business Process..., Key Account..., Solution Selling, Healthcare, Team Leadership, Leadership, SaaS, Management
Education
University of South Florida
Bachelor of Arts (B.A.), English - Creative Writing
Gaither High School 1997 — 2001
High School Diploma
AT&T Mobility August 2011 - Present
AT&T Mobility July 2009 - August 2011
T-Mobile August 2005 - May 2009
Bechtel February 2004 - August 2005
Richland Towers February 2002 - September 2002
AT&T Wireless May 1997 - February 2002
Skills
Site Development, Contract Negotiations, Telecommunications, Strategic Planning, Contract Negotiation, Negotiation, Real Estate Development, Zoning, Property Management, Team Building, Planning, Customer Relations, Wireless, Real Estate, Problem Solving, Site Selection, 4G, Microwave, CDMA, Construction Management, Management, Project Planning, RF, Cellular Communications, Location Intelligence, Budgets, Site Acquisition, Start-ups, Customer Service, Process Scheduler, 3G, Optical Fiber, Business Development, Wireless Networking, LTE, UMTS, Vendor Management, Cross-functional Team..., Fiber Optics, GSM, Construction, Project Management, WiMAX, T1, Mobile Devices, Contract Management, Broadband, Computer Network..., 2G, WCDMA
Education
University of South Florida 1984 — 1986
B.A., Economics
Washington and Lee University 1980 — 1982
Economics
YP July 2008 - Present
T-Mobile January 1998 - November 2007
Skills
Sales Management, Customer Retention, Accounts Payable, Sales, B2B, Online Advertising, Advertising, Customer Satisfaction, Credit, Collections, Billing Process, Human Resources, Reporting & Analysis, Inventory Control, Customer Experience, Long-term Customer..., Auditing, Salesforce.com, Account Management, Online Marketing, Social Media Marketing, Digital Marketing, Marketing Strategy, Lead Generation
Education
University of South Alabama 2001 — 2001
Microsoft Certified Systems Engineer, Systems Engineering
Epsilon October 2013 - Present
Overhead Door Corporation June 2010 - October 2013
T-Mobile March 2004 - June 2010
Skills
Technical Support, Troubleshooting, ITIL, Process Improvement, SharePoint, Active Directory, BMC Remedy, Disaster Recovery, Microsoft Exchange, IT Management, Incident Management, Vendor Management, Blackberry Enterprise..., ITIL v3 Foundations..., Problem Management, Mobile Device Management, Service Desk Management, Corporate Communications, Oracle E-Business Suite, Knowledge Management, Desktop Support..., Technical Documentation, Cisco Call Manager, Cisco Telepresence, FrontRange HEAT, Cisco VoIP, Exchange 2010/2007/2003, Windows 2000/XP/7/8, Performance Management, Oracle Identity Manager, Solarwinds, Crystal Reports, Reporting & Analysis, Apple OS, Microsoft Office, Telecommunications...
Education
University of South Florida 1998 — 2002
Bachelor of Science (B.S.)
T-Mobile January 2001 - Present
T-Mobile February 2000 - January 2001
Skills
Data Analysis, Data Entry, Team Leadership, Listening Skills, Excel, Microsoft Office, PowerPoint, Word, Windows, Multitasker, Problem Solving, Strategic Thinking, Telecommunications, Workforce Management, Compliance, Customer Service, Quality Assurance, Avaya, Customer Experience, Microsoft Excel, Microsoft Word, Software Documentation, Time Management, Troubleshooting
Education
University of South Carolina-Columbia 1995 — 1999
BS, Biology
Clarifire February 2012 - Present
T-Mobile 2011 - 2012
Smith & Nephew 2002 - 2010
Software Architects 1997 - 2001
GTE Data Services 1995 - 1996
Skills
PMP, Project Management, Manage Client..., Vendor Management, Change Management, Risk Management, Mentoring, Team Leadership, Budgets, Customer Engagement, Negotiation, Conflict Resolution, Root Cause Problem..., Business Analysis, Process Improvement, Communication Skills, SDLC, Software Documentation, Management, MS Project, SharePoint, Content Management, Web Development, Microsoft SQL Server, Visual Basic, C#, VB.NET, XML, JavaScript, Integration, Visio, ASP, HTML, Testing, Training, Technical Support, Active Directory
Education
University of South Florida 1992 — 1996
BS, Management Information Systems
Lionbridge October 2013 - February 2014
Claymates Pottery July 2012 - January 2014
Law Firm of Beverly J. White 2011 - 2012
Goff Couture October 2009 - November 2011
T-Mobile April 2007 - October 2008
PMSI September 2005 - December 2005
Lladro December 2003 - February 2005
Skills
Customer Service, Customer Experience, Customer Satisfaction, Customer Retention, Retail, Mobile Devices, Apparel, Sales, Sewing, Editing, Fashion Design, Non-profit Fund..., Non-profit Board..., Lead Qualification, New Client..., Email Newsletter Design, Newsletter Production, Executive Calendar..., Employee Training, Estate Planning, Microsoft Office, Social Networking, Training, Email Marketing, Social Media, Event Planning, Research, Time Management, Public Speaking, Social Media Marketing, Leadership, Management, Microsoft Word
Education
University of South Florida 2009 — 2011
Graduate Level Coursework, Library and Information Science
University of South Florida 2007 — 2009
B.A., Women's Studies
University of South Florida 2002 — 2005
AA, Liberal Arts General
Caliber Patient Care February 2014 - Present
T-Mobile April 2011 - Present
T-Mobile, USA October 2004 - March 2011
T-Mobile, USA June 2002 - October 2004
T-Mobile, USA February 2001 - June 2002
Skills
Vendor Management, Security, SharePoint, Telecommunications, Troubleshooting, Active Directory, Unix, Testing, SQL, Software Documentation, Networking, Visio, Call Center, Access, Business Analysis, Process Improvement, Security Audits, Windows, Wireless, PCI DSS, Operating Systems, Customer Service, BMC Remedy, Information Security, Call Centers, Management, Billing Systems, Billing, SOX, Compliance, Remedy, Mobile, Computer Hardware, Documentation, Vendor Relations, Unix Shell Scripting, System Administration, Outlook, ITIL v3 Foundations..., Oracle, System Deployment, Invoicing, Mobile Devices, Technical Support, Cross-functional Team..., Analysis, Information Technology, Training, Customer Satisfaction, Help Desk Support
Education
University of South Florida 1995 — 1999
Bachelor of Science (B.S.), Biology, General
University of South Florida 1995 — 1999
Bachelor of Arts (B.A.), Psychology
Poinciana High School 1991 — 1995
High School Diploma
AmeriPride Services December 2014 - Present
AmeriPride Services February 2014 - December 2014
T-Mobile October 2012 - February 2014
SHRED-IT CORPORATION September 2011 - October 2012
Shred-it September 2011 - August 2012
CINTAS CORPORATION July 2004 - August 2011
AUTOSAVE CAR RENTAL February 2001 - July 2004
KIDS R US November 1999 - February 2001
Skills
Cold Calling, Sales Process, B2B, Account Management, Sales Presentations, New Business Development, Selling Skills, Sales, Solution Selling, Salesforce.com, Sales Operations, Qualifying Prospects, Selling, Lead Generation, Closing Deals, Team Building, Contract Negotiation, Negotiation, Territory Management, Training, Leadership, Business Development, Customer Satisfaction, Building Relationships, CRM, Coaching, Competitive Analysis, Cross-functional Team..., Customer Experience, Customer Retention, Customer Service, Deal Closure, Direct Sales, Forecasting, Interviews, Key Account Development, Key Account Management, Management, Marketing, Marketing Strategy, Outside Sales, P, Pricing, Product Development, Profit, Recruiting, SaaS, Sales Force Development, Sales Management, Strategic Partnerships
Education
University of South Florida 1985 — 1988
Bachelor of Science, Business Administration; Accounting
University of South Florida 1985 — 1988
Bachelor of Science, Business Administration; Accounting
Kathleen High School
Glovemate Sports, Inc. March 2000 - Present
So, You Have A Great Idea! (Publisher: Authorhouse) 2011 - 2011
T-Mobile March 1997 - March 2000
GTE 1995 - 1997
Sidelines Restaurant & Sports Bar 1991 - 1994
Tampa Palms Golf & Country Club 1987 - 1989
Pittsburgh Pirates Professional Baseball 1976 - 1979
Cincinnati Reds 1965 - 1967
Skills
Sports, Sporting Goods, Strategic Planning, Broadcast, Sales Management, Retail, Trade Shows, Merchandising, Account Management, Inventory Management, Sales, Brand Development, Business Development, Direct Sales, Budgets, Forecasting, Advertising, Marketing Strategy, Sports Marketing, Team Building, Negotiation, Marketing, Product Development, New Business Development, Pricing, Management
Education
University of South Florida 1983 — 1984
Business - (Marketing)
Valdosta State University 1973 — 1976
Business
IT Technical Institute 1983 — 1984
Technical, Programming & Systems Analysis
Leto High School 1968 — 1971
YMCA April 2015 - Present
Morris Media Network August 2011 - Present
T-Mobile October 2007 - July 2011
Sitel January 2003 - October 2007
Skills
Fitness Training, Weight Loss Coaching, Sports Nutrition, Analysis, Customer Service, Data Analysis, Call Centers, Management, Finance, Microsoft Office, Databases, Process Improvement, Microsoft Excel, Budgets, Team Building, Leadership, Access, Policy, Software Documentation, Reports, Elan, Training, Team Leadership, Coaching
Education
University of South Carolina-Columbia 2001 — 2003
T-Mobile May 2014 - Present
Skills
Social Media Marketing, Marketing Communications, Social Media, Marketing Strategy, Advertising
Education
University of South Florida
T-Mobile March 2011 - Present
T-Mobile April 2010 - March 2011
T-Mobile November 2004 - March 2010
T-Mobile July 2003 - November 2004
Skills
Wireless Broadband, Wireless, Solution Selling, Direct Sales, Telecommunications, Account Management, Salesforce.com, Sales Management, Mobile Devices, Sales Process, Customer Retention, Strategic Partnerships, B2B, New Business Development, Sales Operations, Managed Services, Leadership, Team Leadership, Sales, SaaS, VoIP, Customer Experience, Channel Partners, Call Centers, Unified Communications
Education
University of South Florida - College of Business Administration 1999 — 2003
B.S., Marketing
Seminole Hard Rock Hotel & Casino Tampa March 2015 - Present
Seminole Hard Rock Hotel & Casino Tampa August 2010 - March 2015
ADT 2009 - 2010
Mobile Communications 2008 - 2009
Private Investigation Co. 2005 - 2009
T-Mobile 2001 - 2008
Skills
Casino, Leadership, Microsoft Office, Inventory Control, Mentoring Of Staff, Computer Software..., Staff Management, Database Marketing, Lines Of Credit, Credit Analysis, Underwriting, Compliance, Balance Sheet Review, Customer Service, Microsoft Excel, Hospitality, Gaming Industry, Employee Training, Creative Problem Solving, Customer Satisfaction, Planograms, Bank Secrecy Act, Internal Audit, SOP Development, Sales
Education
University of South Florida 2005 — 2008
Bachelor's Degree, Economics
University of South Florida 2002 — 2005
Business Administration and Management, General
University of South Florida 2000 — 2002
Computer Engineering
University of South Florida 1998 — 2000
Computer Science
1800Accountant March 2014 - April 2014
T-Mobile May 2012 - February 2014
JT's Kia January 2010 - December 2010
Skills
Sales, Customer Service, Time Management, Retail Sales
Education
University of South Florida
T-Mobile August 2012 - March 2013
Political Connection March 2012 - April 2012
Liberty Tax Service January 2012 - February 2012
Skills
Microsoft Office, Communication, Sales, Computer Proficiency
Education
University of South Carolina-Aiken 2006 — 2010
Bachelor of Business Administration, Marketing, 3.3
Strong-Bridge LLC 2012 - Present
T-Mobile June 2011 - June 2012
T-Mobile February 2008 - June 2011
Encompass Properties (Subsidiary of Executive Centers of America) February 2006 - August 2007
Executive Centers of America/The Loan Corp January 2003 - August 2007
Skills
Telecommunications, Call Center, Team Leadership, Project Management, Program Management, Leadership, Marketing, Operations Management, Call Centers, Management, Customer Service, Project Planning, Entrepreneurship, Professional..., Event Planning, Customer Retention
Education
University of Tampa - John H. Sykes College of Business 2001 — 2003
University of South Florida
Voyager Health Technologies Corp January 2012 - Present
T-Mobile February 2010 - Present
T-Mobile February 2010 - Present
YTB April 2008 - Present
Mary Kay Inc. June 2006 - Present
Skills
Sales, Event Planning...
Education
University of South Carolina-Aiken 1998 — 2001
Business Administration Finance
Experian September 2008 - Present
T-Mobile May 2005 - September 2008
T-Mobile January 2002 - January 2004
T-Mobile January 1999 - January 2002
T-Mobile January 1997 - January 1999
Education
University of South Florida
T-Mobile October 2004 - Present
Skills
Sales, Wireless, Telecommunications
Education
University of South Carolina-Columbia 2004 — 2007
Bachelor of Business Administration (B.B.A.), Business Adminstration
Lockheed Martin 2013 - Present
University of South Florida August 2012 - December 2012
University of South Florida January 2012 - December 2012
T-Mobile September 2008 - January 2012
Skills
Human Computer..., HCI, Ubiquitous Computing, Wearable Computing, Arduino, Electrical Engineering, OrCAD Capture CIS, Pspice, Matlab, Android SDK, Eclipse, Embedded Systems, Sensors, Labview, Anthropology, Microcontrollers, C, Java, Soldering, Oscilloscope, NI LabVIEW, Systems Engineering, Electronics
Education
University of South Florida 2009 — 2012
Bachelor of Science (BS), Electrical Engineering
University of South Florida 2002 — 2006
Bachelor of Arts (B.A.), Anthropology
Broward County Government May 2014 - Present
Randstad Sourceright June 2013 - May 2014
Norwegian Cruise Line October 2012 - May 2013
T-Mobile January 2011 - June 2012
United Airlines October 2007 - June 2011
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Research, English, Outlook, Windows, Teaching, HTML, Leadership, Customer Satisfaction, Training, Team Leadership
Education
University of South Florida
Bachelor of Arts (B.A.), Interdiscipinary of Social Sciences
Horne Tag Label & Printing July 2015 - Present
G-FIVE January 2015 - July 2015
MarketStar (LG Mobile) October 2011 - December 2014
T-Mobile July 2011 - October 2011
RadioShack September 2008 - October 2010
Skills
Product Marketing, Retail, Sales, Consumer Electronics, Customer Service, Merchandising, Sales Presentations, Marketing, Marketing Communications, Brand Management, Marketing Management, Team Management, Training, Management, Social Media Marketing
Education
Winthrop University 2008 — 2011
Marketing, Business Administration
University of South Carolina-Aiken 2006 — 2008
Business Administration; Marketing
Oregon Department of Human Services October 2014 - Present
Leys Web and Graphic Design December 2009 - Present
Lowe's Home Improvement December 2013 - September 2014
Sears Holdings Corporation June 2013 - December 2013
Spooky Dawson Marketing of Central Oregon May 2011 - August 2012
Ross Dress for Less June 2010 - May 2011
Eubanks Consultants February 2010 - June 2010
T-Mobile June 2009 - December 2009
TRG Customer Solutions August 2008 - March 2009
Wal-Mart April 2003 - May 2004
Skills
Web Design, Logo Design, Graphic Design, Web Development, Website Building, HTML, CSS, XHTML, SEO, Search Engine Submission, Search Engine Ranking, Dreamweaver, Photoshop, Adobe Creative Suite, Illustrator, Flash, Windows 7, Windows Vista, Microsoft Office, Office Administration, Personnel Management, Customer Service, Creative Writing, Joomla, Social Media Integration, Social Media Marketing, Microsoft Excel, Microsoft Word, Visual Basic, Poetry, Drawing, Layout
Education
Central Oregon Community College 2009 — 2012
Computer Information Services, Web Design
Jewish Theological Seminary 2004 — 2007
MA, Judaic Studies
University of South Florida 1999 — 2002
BA, Religious Studies
Linn Benton Community College 1997 — 1999
AA, Education
West Albany High School 1987 — 1991
High School Diploma, General Education
The Eversure Agency August 2007 - Present
Coastal Insurance September 2007 - August 2013
The Eversure Agency 2007 - 2013
Allstate Insurance Company December 2002 - February 2008
T-Mobile August 1998 - December 2002
Skills
Insurance, Property & Casualty..., Business Services, Life Insurance, Health Insurance, Disability Insurance, Fixed Annuities, Long-term Care, Term Life Insurance, Commercial Insurance, Employee Benefits, General Insurance, Casualty, Homeowners, Sales, Whole Life, Commercial Lines, Umbrella Insurance, Casualty Insurance
Education
University of South Alabama 1994 — 1998
Business Management
UMS- Wright Preparatory School 1987 — 1994
T-Mobile January 2014 - Present
T-Mobile November 2012 - December 2013
Best Buy October 2011 - December 2012
Camp Carefree April 2004 - August 2012
Department of Veterans Affairs September 2008 - May 2012
Lakeland Regional Medical Center January 2011 - September 2011
Skills
Project Management, Data Acquisition, Data Entry, Outlook, Microsoft Office, Research, PowerPoint, Customer Service, Access, Microsoft Word, Microsoft Excel, Process Scheduler, Public Speaking, Event Planning, Time Management, Administrative..., Healthcare
Education
University of South Florida 2010 — 2012
Bachelor of Arts (B.A.), Africana Studies
University of South Florida 2010 — 2012
Bachelor of Arts (B.A.), Music
WilsonHCG September 2013 - Present
Campus Advantage July 2012 - August 2013
T-Mobile January 2012 - August 2012
Best Buy May 2010 - November 2011
Skills
Leadership, Team Building, Interpersonal Skill, Marketing Strategy, Social Networking, Courage, Adaptability, Microsoft Office, Sales, Computer Hardware, Mobile Technology, Economics, Health Sciences, Analytical Skills, Organized Multi-tasker, Highly resourceful, Social Media, Cold Calling, Marketing
Education
University of South Florida 2011 — 2014
bachelor's degree in progress, Economics
T-Mobile August 2015 - Present
T and T Travel Agency July 2015 - Present
TKO Martial Arts July 2015 - Present
T and T Cleaners July 2015 - Present
TruGreen December 2013 - July 2015
Studio Movie Grill October 2014 - February 2015
TruGreen December 2013 - September 2014
Ultimate Medical Academy January 2013 - April 2013
Bank of America September 2012 - December 2012
Capital One April 2005 - March 2012
Skills
Credit Cards, Financial Risk, Credit Risk, Microsoft Office, Banking, Microsoft Excel, Sales, Credit, Customer Service, Risk Management, Financial Services, Management, Coaching, Loans, Social Networking, Cold Calling, Leadership, Team Leadership, Strategic Planning, Team Building, Marketing, Sales Management
Education
University of South Florida 2004 — 2008
Bachelor of Arts (B.A.), Sociology
T-Mobile September 2012 - Present
Barrier Motors 2011 - 2012
Nordstrom March 2011 - September 2011
Skills
Customer Retention, Sales Process, Sales, Customer Satisfaction, Automotive, Inventory Management, Customer Service, Team Building
Education
University of South Carolina-Aiken 2014 — 2016
Bachelor of Arts (B.A.), Biology, General
University of Washington 2006 — 2009
Political Science and Philosophy
University of South Alabama July 2013 - Present
University of South Alabama August 2006 - Present
Innovation in Learning Center August 2010 - July 2013
T-Mobile March 2008 - April 2011
Skills
Teaching, Public Speaking, Distance Learning, E-Learning, Camtasia, Higher Education, Instructional Design, University Teaching, Student Affairs, Blended Learning, Adult Education, Academic Advising, Editing, Student Development, Community Outreach, Research
Education
University of South Alabama 2010 — 2014
Master of Science (M.S.), Instructional Design and Development
University of South Alabama 2005 — 2008
M.A., Communication
University of South Alabama 2001 — 2005
B.A., Psychology
T-Mobile March 2011 - Present
Open Systems International - Automation Software/Hardware Industry January 2008 - January 2009
Sunbelt Business Brokers June 2005 - July 2007
Realty Executives MN October 2003 - June 2005
Skills
Project Management, Visio, Customer Service, Microsoft Office, Training, Team Building, Project Planning, Inventory Management, Event Planning, Sales, Software Documentation, Microsoft Excel, SharePoint, Process Improvement, Human Resources, Management, Time Management, Telecommunications
Education
University of South Florida 1992 — 1995
Bachelors Degree, Music Education
Ceridian 2012 - Present
JPMorgan Chase November 2011 - September 2012
Raymond James & Associates, Inc December 2010 - November 2011
JP Morgan Chase July 2010 - November 2011
The Learning Lab March 2003 - June 2010
T-Mobile October 2004 - August 2009
BP & Graphics July 1998 - July 2004
Skills
Computer Forensics, Risk Analysis, Information Security, Project Management, SDLC, Siteminder, Change Management, Active Directory, Security, Information Technology, Integration, Management, Testing, Access, SQL, Process Improvement
Education
University of South Florida 1996 — 1999
Bachelors, Management Information Systems
US Bank January 2010 - Present
California DMV 2009 - December 2009
Align Technology April 2008 - June 2009
Symantec March 2007 - December 2007
T-Mobile December 2005 - March 2007
Skills
SOA, TIBCO, EAI, TIBCO iProcess, Web Services, SOAP, WSDL, Middleware, XSLT, Oracle, PL/SQL, TIBCO Rendezvous
Education
University of South Alabama 2005 — 2006
MS, Computer and Information Sciences
J.B Institute of Engg & Technology 2001 — 2004
B-Tech, Computer Science and Information Technology
Fontainebleau Miami Beach March 2015 - Present
Fontainebleau Miami Beach April 2014 - March 2015
SIXTY Hotels Beverly Hills (formerly Thompson BH) July 2012 - March 2014
Enterprise Rent-A-Car January 2011 - June 2012
T-Mobile May 2009 - November 2010
Guess? November 2008 - April 2009
Conde Nast Portfolio August 2007 - April 2008
Skills
Front Office, Hotels, Rooms Control, Management, Public Relations, Marketing, Sales, Opera Software, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Photoshop, Photography, Graphic Design, Documentary Photography, Hospitality, Customer Service, Hospitality Industry, Hospitality Management, Resorts
Education
University of South Carolina-Aiken 2003 — 2007
Bachelors, Fine Arts
University of South Carolina August 2014 - Present
AT&T Mobility October 2013 - July 2014
T-Mobile April 2010 - September 2013
Walmart January 2008 - November 2009
Sprint/PCS Store LLC July 2007 - October 2007
Hollywood Video December 2004 - July 2007
Pizza Hut November 2004 - December 2004
South Carolina Democratic Party June 2004 - November 2004
Skills
Film, Acting, Theatre, Policy Analysis, Public Policy, Political History, Political Campaigns, Tax Policy, Political Economy, Political Science, Canvassing, Drama, Research, Public Speaking, Teaching, Editing, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, English, Customer Service, Event Planning, Public Relations, Social Networking, Sales
Education
University of South Carolina-Columbia 2014 — 2019
Doctor of Philosophy (PhD), Political Science and Government
University of South Carolina Upstate 2011 — 2013
Bachelor of Arts (B.A.), Political Science
Spartanburg High School 2002 — 2005
High School Diploma
Raymond James Financial, Inc. September 2015 - Present
Citi March 2013 - September 2015
ADT September 2012 - February 2013
T-Mobile October 2009 - September 2012
AMANTYX Properties & Management March 2011 - December 2011
Skills
Sales, Customer Service, Customer Satisfaction, Customer Retention, Office Administration, Supervisory Skills, Follow-up, Phone Etiquette, Real Estate License, Microsoft Office, Adobe Creative Suite, Mac OS, Windows, Bilingual-Spanish, Customer Experience, Facebook, Direct Sales, Social Networking, Wireless, Social Media Marketing, Management, Anti Money Laundering, Account Management, Leadership, Social Media, Marketing, Team Building
Education
University of South Florida 2007 — 2009
Mass Communications, Public Relations
Central Florida Community College 2004 — 2006
A.A., Business
Brighter Brain January 2013 - Present
Apple November 2010 - July 2012
The Body Shop August 2009 - July 2010
Exit Realty January 2008 - September 2008
T-Mobile March 2006 - May 2007
Skills
Mac OS X, iOS, Microsoft Office, iLife, Training, Sales Management, Coaching, 360 Feedback, Sales Support, Hands-on Training, Human Resources, Hiring Practices, New Hire Training, Staff Mentor, OS X, People Skills, Sales Operations, Sales, Team Building, Management, Hiring, Onboarding, Management Consulting, Consulting, Information Technology, SharePoint, CRM, Employee Training, Interviews, Employee Relations, Talent Management, Leadership Development, Talent Acquisition, Performance Management, Leadership, Technical Recruiting, Mentoring
Education
University of South Florida
Bachelor of Arts (BA), Industrial and Organizational Psychology
T-Mobile June 2014 - Present
Banana Republic September 2011 - January 2014
Dzell Services Inc March 2008 - February 2011
Fidelity National Information Services May 2005 - May 2007
The Thompson Group March 2004 - April 2005
Skills
Microsoft Excel, Customer Service, HTML, Microsoft Office, Microsoft Word, PowerPoint, Windows, Outlook, Photoshop, Public Speaking, Strategic Planning, Negotiation, ASP.NET, Oracle SQL Developer, jQuery, AJAX, CSS, XML, Goldmine, Microsoft Visual Studio, Microsoft Visio, Microsoft Access, Time Management, Leadership, Account Management, Sales, Training, Access, Visio, Team Building, Management, Sales Management, New Business Development, Social Media Marketing, Marketing Strategy
Education
Hillsborough Community College 2012 — 2013
Certification, Web Development Specialist, 3.75gpa
University of South Florida 2003 — 2005
Bachelor's degree, American/United States Studies/Civilization
CityTwist April 2014 - Present
JPay Inc August 2012 - March 2014
T-Mobile 2011 - 2012
The UPS Store 2007 - 2011
OnPoint 2005 - 2007
Skills
Coaching & Developing..., Sales & Retention, Quality Assurance &..., Training, Inspiring & Motivating..., Presentation &..., Microsoft Office, Advanced Computer..., Leadership, Customer Satisfaction, Customer Service, Email Marketing, Marketing Strategy, Online Advertising, Online Marketing, Sales
Education
University of South Florida
Bachelor of Applied Science (B.A.Sc.), Information Technology
Hillsborough Community College
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
T-Mobile December 2014 - Present
Skills
Sales, Customer Satisfaction, B2B, Customer Experience, Leadership, Customer Retention, Retail, Marketing, Wireless, Customer Service, New Business Development, Sales Management, Team Leadership, Telecommunications, Merchandising, Inventory Management, Direct Sales, Operations Management, Sales Operations, Sales Presentations, Coaching, Customer Service &..., Business Planning, Customer Acquisition, Customer Engagement, Long-term Customer..., Mobile Technology, Strategic & Business..., Consulting, Communication Skills, Assesment, Account Management, business development, Prospect Research, Mobile Data Solutions, Technology Integration, Information Technology, GPS Applications, CRM Integration, Business Development
Education
University of South Florida 2009 — 2011
BACHELOR OF ARTS
Valencia Community College 2006 — 2008
Associate of Arts (AA)
T-Mobile September 2008 - April 2011
Skills
Organic Chemistry, Inorganic Chemistry, Profit, Cross-functional Team..., Operations Management, Customer Experience, Team Leadership, Customer Satisfaction, Inventory Management
Education
University of South Florida 2011 — 2015
Bachelor's degree, Chemical Engineering, 3.33/4
T-Mobile August 2011 - Present
T-Cellular, Inc. March 2010 - August 2011
Verizon Wireless January 2006 - March 2010
Skills
Direct Sales, Cold Calling, Wireless, Account Management, Sales Management, Telecommunications, Solution Selling, Sales, Business Development, Marketing Strategy, Mobile Devices, Retail, Customer Service, Salesforce.com, B2B, Sales Operations, Sales Process, Selling, Team Leadership, Customer Experience, Management, Customer Satisfaction, Customer Retention, Strategic Partnerships, M2M, Leadership, New Business Development, Social Networking, Mobile Technology, Team Building, Marketing, Product Marketing, Managed Services, Small Business
Education
University of South Florida 2006 — 2012
In progress, Business Economics
Hillsborough Community College 2006 — 2009
T-Mobile April 2015 - Present
Education
University of South Florida 1993 — 1995
Bachelor of Fine Arts (BFA), Music Teacher Education
Kool Smiles October 2009 - September 2014
IBM March 2007 - October 2009
NCO Financial Systems December 2004 - February 2007
T-Mobile April 2000 - November 2004
SEARS January 1996 - January 1999
Skills
Microsoft Office, PowerPoint, Microsoft Works, vm ware, MICROSOFT WORD, VMware, Microsoft Word, Data Analysis, Six Sigma, MS Project, Outlook, Management, Computer Hardware, Budgets, Nonprofits, Software Documentation, Training, Customer Service, Windows, SharePoint, Visio, Public Speaking, Team Building, Invoicing, Process Improvement, Microsoft Excel, Databases, Troubleshooting, System Administration, Human Resources, Access, Accounts Payable, Data Entry, Networking, Call Centers
Education
University of South Alabama 1996 — 1999
Bachelors, Business/Corporate Communications, 3.2
Palmers Toyota Superstore October 2012 - Present
Tameron Honda Eastern Shore January 2012 - October 2012
Verizon Wireless January 2011 - January 2012
T-Mobile November 2009 - January 2011
Tameron Honda Eastern Shore June 2008 - November 2009
U-J Chevrolet January 2006 - June 2008
Skills
Wireless, Telecommunications, Sales Operations, Sales Management, Management, Customer Service, Team Building, Sales, Customer Satisfaction, Customer Retention, Leadership, Sales Process, Direct Sales
Education
University of South Alabama 2007 — 2008
Business Administration and Management, General
Adobe June 2015 - Present
Salesforce.com March 2014 - May 2015
T-Mobile January 2014 - March 2014
T-Mobile March 2004 - January 2014
Distinctive Business Products January 2003 - August 2003
Skills
Sales Operations, B2B, Solution Selling, Direct Sales, Account Management, Selling, Sales, Management, Customer Retention, Solutions Selling, Online Marketing, Cold Calling, Contract Negotiation, Direct Marketing, Project Management, Cross Functional..., Sales Funnel..., Salesforce.com, Software Industry, SaaS, Strategic Partnerships, Go-to-market Strategy, CRM, Partner Management, Strategic Negotiations, Business Development, New Business Development, Forecasting, Enterprise Software, Territory Development, Sales Presentations, Managed Services, Wireless, Market Planning
Education
University of South Florida
Bachelor of Arts
AltaPointe Health Systems January 2015 - Present
AltaPointe Health Systems June 2014 - February 2015
Hand Arendall LLC July 2012 - June 2014
Shamrock Rose & Thistle January 2012 - September 2012
T-Mobile November 2009 - August 2011
Skills
Leadership, Critical Thinking, Microsoft Excel, Psychology, Data Entry, Customer Service, Microsoft Word, Philosophy, Computers, Research, High Organizational..., Process Scheduler, Psychological Assessment, Neuropsychology, Public Speaking, Event Planning, Time Management, Community Outreach, Microsoft Office
Education
University of South Alabama 2009 — 2014
Bachelor, Psychology
Thompson High School 2005 — 2009
Farmers Insurance Group of Companies April 2013 - Present
Farmers Insurance Group of Companies July 2007 - April 2013
T-Mobile October 2002 - June 2007
Skills
Management, Insurance, Claim, Analysis, Subrogation, Call Centers, Financial Risk, Fraud, Investigation, Property, Commercial Insurance, Claims Management, Risk Management, Commercial Lines, Legal Liability, Liability, Casualty, Professional Liability, Property & Casualty..., Casualty Insurance
Education
University of South Alabama 1990 — 1995
Bachelor of Arts (B.A.), Criminal Justice/Law Enforcement Administration
University of South Alabama
Amdocs July 2012 - Present
T-Mobile August 2005 - July 2012
Verizon January 2005 - August 2005
J&E Computers January 2000 - January 2005
Sony January 1997 - January 2000
Skills
Troubleshooting, System Administration, DNS, Integration, Disaster Recovery, Active Directory, SharePoint, Vendor Management, VMware, Microsoft SQL Server, VoIP, ITIL, Cisco Technologies, Visio, Windows, Operating Systems, Computer Hardware, Call Center, BMC Remedy, Wireless Networking, Windows Server, Microsoft Exchange, Call Centers, Cloud Computing, Technical Support, Telecommunications, Databases, SQL, Project Management, Testing, Security
Education
University of South Florida
Computer Systems Networking and Telecommunications
Tampa Catamarans February 2007 - Present
Dan Dee International Ltd. 2007 - 2008
FDN Communications 2006 - 2007
LASIK Vision Institute 2004 - 2006
T-Mobile 2003 - 2004
PCS SmartMart (Cingular Wireless) 1999 - 2003
Skills
Customer Service, Sales Operations, Marketing, Strategic Planning, Marketing Strategy, Social Networking, Social Media Marketing, Social Media, Coaching, Training
Education
University of South Florida 1991 — 1997
BA
Epic September 2011 - Present
RuffaloCODY May 2010 - January 2011
Richland School District One May 2010 - August 2010
JP Turner & Company, LLC January 2010 - August 2010
Team Oana Investment Advisors January 2010 - May 2010
UNIVERSITY OF SOUTH CAROLINA ATHLETICS August 2009 - May 2010
T-Mobile August 2009 - January 2010
Skills
Training, Teamwork, Customer Service, Epic Systems, Healthcare Information..., French, EMR, Project Implementation, Medical Billing, Healthcare Industry, Healthcare IT, Financial Analysis, International Finance, Investments, International Business, Inside Sales, Telecommunications, Telemarketing, Operations Management, Multicultural..., Marketing, Project Management, Ambulatory, EHR, Fundraising, Healthcare, Sales, SharePoint, Software Documentation, Medi-Cal, Recruiting, Epic Resolute..., Currency Exchange, Epic Prelude, Resolute Professional..., Anesthesia, Healthcare Reimbursement, French literature, Globalization, Project Coordination, Microsoft Office, Microsoft Excel, Long-term Customer..., Leadership, Management, Process Improvement
Education
University of South Carolina - The Moore School of Business 2007 — 2011
Bachelors, International Business, Finance and French
American Business School Paris 2011 — 2011
Study Abroad, Business, French
T-Mobile July 2013 - Present
University of South Florida Oracle May 2012 - May 2013
Pagelli's Italiano May 2010 - January 2013
Skills
Advertising, Social Media, Social Media Marketing, Time Management, Social Networking, Facebook, Leadership, Marketing Communications, Email Marketing, Public Relations, Sales, Blogging, Customer Service, Online Advertising, Copywriting, InDesign, Creative Writing, Press Releases, Integrated Marketing, Marketing, Media Planning, Creative Strategy, Marketing Strategy, Online Marketing, SEM, Twitter, Salesforce.com, Digital Media, New Business Development
Education
University of South Florida 2008 — 2013
BA, Mass Communication/Advertising, Minor in Psychology
T-Mobile January 2015 - Present
T-Mobile October 2012 - December 2014
T-Mobile October 2005 - October 2012
Data and Analytics solutions inc October 2004 - September 2005
Expedia June 2004 - September 2004
T-Mobile June 2002 - April 2004
The Casey Group January 2002 - May 2002
Boeing Commercial Airplanes October 1996 - December 2001
Microsoft Corporation February 1995 - October 1996
GTE December 1986 - February 1995
Skills
SAS programming, SAS ETL Architecture, Teradata Data Warehouse, DB2, Predictive Analytics, Python, SAS, Oracle, Predictive Modeling, SQL, Data Mining, ETL, Databases, Programming, Systems Analysis, Greenplum, Security, Business Intelligence, Hadoop, Data Integration, Software Development, Analysis, Unix, Data Warehousing, Teradata, Enterprise Software, Microsoft SQL Server, Data Modeling, Requirements Gathering, Analytics, Business Analysis, Enterprise Architecture, Product Management, Big Data, SDLC, Solution Architecture, Integration, Agile Methodologies, Strategy, Requirements Analysis, Software Project..., Testing, Database Design, Cloud Computing, Business Objects, SOA, Visio, SharePoint, Business Analytics
Education
University of South Florida
TeamMate, a Wolters Kluwer Company March 2009 - Present
T-Mobile 2007 - 2008
Skills
Process Improvement, Business Analysis, Software Documentation, Management, Microsoft Office, Business Process..., Visio, Business Process, Project Management, ITIL, ITSM, SQL, Auditing, SDLC, SharePoint, Internal Audit, Sarbanes-Oxley Act, Analysis, Enterprise Risk..., IT Audit, Customer Service
Education
University of South Florida
middle school KG
I12CHIM Entertainment Inc. January 2003 - Present
T-Mobile October 2008 - October 2011
Academic Financial Services February 2005 - December 2007
Skills
Customer Service, New Business Development, Team Building, Music Education, Customer Relations, Attention To Detail, Adaptability, Ability to Learn, Ability to Impact Others, Commitment to Excellence, Good Judgment, Teamwork, Winning Attitude, Excellent Communication, Excellent leadership, Entrepreneurship, Marketing, Management, Online Marketing, Leadership, Marketing Strategy, Policy, Program Management, Sales, Small Business, Social Networking, Strategic Planning, Time Management, Public Relations, Strategy, Training, Leadership Development, Team Leadership, Music Production, Music Industry, Music Theory, Social Media Marketing, Social Media, Event Planning, Entertainment, Advertising, Event Management, Marketing Communications
Education
Southwest Florida College
University of South Florida 1997 — 1998
New York Life Insurance Company February 2014 - Present
T-Mobile May 2011 - January 2014
AT&T Mobility September 2009 - May 2011
IDHASOFT March 2009 - July 2009
Walsworth Publishing July 2008 - March 2009
IDHASOFT October 2006 - June 2008
Skills
Flash, Flex, Hibernate, Java, ActionScript, XML, JavaScript, jQuery, HTML
Education
University of South Alabama 2006 — 2008
MS, Electronic & Computers Engg
BIET 2002 — 2006
Kidney Cancer Association June 2014 - Present
T-Mobile June 2004 - May 2010
T-Mobile June 2004 - May 2010
Skills
Customer Satisfaction, Customer Service, Team Building, Call Centers, Analysis, Microsoft Office, Management, Team Leadership, Coaching, Interviews, Strategic Planning, Telecommunications, Call Center, Outlook, Microsoft Excel, Public Speaking, Software Documentation, Process Scheduler, Store Management, Process Improvement, Training, Customer Retention, Outstanding Customer..., Call Center Management, Retail Management, Leadership, Retail Sales, Marketing, Financial Reporting, Scheduling, Payroll, Sales
Education
University of South Alabama 1978 — 1981
Management, Communication
UW Medicine December 2013 - Present
Samaran April 2009 - Present
Samaran Partners January 2009 - Present
T-Mobile 2012 - 2013
Being Software BM3 CCPM 2012 - 2012
vmc.com 2006 - April 2009
Microsoft 2004 - 2006
Genzyme 2004 - 2005
Pilgrim Software 2001 - 2005
Skills
Project Management, Program Management, SDLC, Software Project..., Management, Outsourcing, PMO, Business Analysis, Quality Management, Project Portfolio..., Consulting, Enterprise Software, Business Intelligence, Six Sigma, Business Process, Cross-functional Team..., Vendor Management, Business Process..., Strategic Planning, Data Center, Quality Assurance, Requirements Analysis, Cloud Computing, PMP, Team Management, ERP, Change Management, Strategy, IT Strategy, MS Project, Process Improvement, Integration, CRM, IT Service Management, ITIL, SharePoint, IT Management, Enterprise Architecture, Solution Architecture, Leadership, Telecommunications
Education
University of South Florida 2002 — 2003
Maters of Science, Information Technology
University of Wisconsin-Eau Claire 1989 — 1991
BBA, Business & Finance
Bravo-Marketing.com March 2015 - Present
Oklahoma Heart Hospital September 2013 - March 2015
Riskwatch International March 2013 - June 2013
OmniComm Systems January 2011 - March 2013
OmniComm Systems January 2011 - December 2012
T-Mobile 2010 - 2010
Skills
Marketing Communications, Marketing, Press Releases, Pharmaceutical Industry, Management, Clinical Trials, Data Management, Medical Devices, Lifesciences, Trade Shows, Biotechnology, Oncology, Validation, Sales Presentations, Product Management, Strategic Planning, Microsoft Office, Direct Marketing, Lead Generation, Email Marketing, Budgets, Sales, EDC, New Business Development, Cross-functional Team..., Marketing Strategy, Business Development, Salesforce.com
Education
University of South Florida 2006 — 2008
B.S., Marketing
T-Mobile March 2003 - Present
Skills
2G, RF, Drive Test, Actix, TEMS
Education
University of South Florida 1999 — 2002
Bachelor of Science, Electrical Engineer
Siemens Healthcare March 2015 - Present
T-Mobile July 2014 - March 2015
Philips Oral Healthcare (Sonicare) February 2013 - June 2014
SonoSite September 2008 - February 2013
Avocent September 2007 - September 2008
Avocent Corp February 2005 - September 2007
KTronik January 2003 - August 2004
Howard Industries June 2000 - December 2002
Skills
Testing, Manufacturing, Engineering, Medical Devices, Reliability, Quality Management, Supply Chain Management, Problem Solving, Failure Modes, Root Cause Analysis, Quality System, Engineering Management, Electronics, Product Development, Electrical Engineering, Product Launch, FMEA, Design of Experiments, Six Sigma, Lean Manufacturing
Education
University of South Alabama 1999 — 2000
MScEE, Electrical Engineering
University of South Alabama 1996 — 1999
BScEE, Electrical Engineering
JPMorgan Chase & Co. August 2015 - Present
ConnectWise March 2015 - August 2015
Nielsen June 2014 - March 2015
Nielsen December 2011 - June 2014
T-Mobile April 2008 - December 2011
T-Mobile July 2005 - April 2008
Skills
Analytics, Customer Insight, Market Research, Consumer Behaviour, Data Analysis, Cross-functional Team..., Process Improvement, Market Analysis, Business Process..., Project Management, Business Analysis, Management, Analysis, Program Management, Leadership, Strategy, Vendor Management, Training
Education
University of South Florida 2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
University of South Florida 1999 — 2005
Bachelor of Arts (BA), Political Science and Government
Microsoft August 2015 - Present
FieldOne September 2014 - Present
UXC Eclipse December 2013 - September 2014
Tectura August 2012 - December 2013
Tectura August 2011 - September 2012
Raymond James & Associates, Inc January 2011 - August 2011
PricewaterhouseCoopers January 2009 - February 2011
T-Mobile September 2001 - August 2010
T-Mobile 2001 - 2006
GNC 1999 - 2001
Skills
Technical Support, Troubleshooting, Active Directory, Microsoft CRM, Integration, Testing, Blackberry Enterprise..., Windows 7, SharePoint, System Deployment, CRM, Software Installation, Visio, Windows Server, Business Process, Lotus Notes, ITIL, IT Operations, Software Documentation, IT Management, Business Analysis, IT Service Management, Databases, Microsoft SQL Server, Scribe Certified, HDI Certified, Technical Writing, Consulting, Microsoft Office, Outlook, Resco Mobile CRM, JavaScript, MCP, Microsoft Dynamics AX, Scribe Insight, Technical Documentation, Desktop Support, Open Office, Blackberry BES, SAP, Aura, Auto CAD, HP Service Manager, Mercury Quality Center, HP Quality Center, Remedy, Enterprise Software
Education
University of South Florida 1998 — 2000
Engineering
T-Mobile April 2015 - Present
Skills
Account Management, Management, Sales, Leadership, Customer Service, Telecommunications, Direct Sales, Training, Wireless
Education
University of South Carolina-Columbia 2001 — 2006
Bachelor's degree, Music Teacher Education, 3.1 GPA
T-Mobile November 2014 - Present
Maymount Enterprises, Ltd. May 2006 - Present
AT&T August 2011 - November 2014
T-Mobile March 2011 - August 2011
International Telecom, Ltd. March 2010 - February 2011
Daptiv, Inc. May 2008 - March 2010
BusinessEdge Solutions September 2006 - April 2008
Qpass June 2005 - July 2006
Qpass January 2005 - June 2005
Qpass January 2004 - January 2005
Skills
Architecture, Cloud Computing, Software Development, Enterprise Architecture, SOA, Solution Architecture, Agile Methodologies, Architectures, Program Management, Software Design, Software Engineering, Distributed Systems, Enterprise Software, Agile Project Management, SDLC, Web Services, SaaS, Product Management, Security, IT Strategy, Risk Management, Strategic Planning, Databases, Computer Security, Mobile Devices, Business Analysis, Cryptography, Digital Signatures, X.509, Digital Certificates, Strong Authentication, DevOps, Continuous Deployment
Education
University of Washington 2003 — 2004
MBA
University of Southern California 1983 — 1987
BSc
Long Beach Polytechnic High School 1979 — 1983
High School Diploma
T-Mobile October 2013 - Present
T-Mobile January 2012 - Present
T-Mobile May 2011 - January 2012
T-Mobile January 2009 - May 2011
T-Mobile, USA January 2004 - July 2009
T-Mobile January 2000 - January 2004
Skills
Cross-functional Team..., CRM, Sales, Account Management, Sales Management, Customer Retention, Telecommunications, Business Development, Leadership, Training, Key Account Management, Sales Operations, Retail, Product Development, Selling, Direct Sales, B2B, Solution Selling
Education
University of South Florida
BA, Journalism
Avenger Engineering, LLC September 2014 - April 2015
TEKsystems April 2014 - August 2014
Amirit Technologies, Inc. August 2013 - October 2013
Cisco Systems May 2012 - April 2013
NSN September 2002 - April 2012
Avenger Engineering, LLC 2006 - 2012
T-Mobile 1998 - 2002
Skills
GPRS, Wireless, LTE, GSM, UMTS, Telecommunications, 3G, RAN, SDH, Testing, SIP, IP, 2G, SS7, Core Network, Cellular Communications, BSS, VoIP, Network Optimization, RF, 4G, Network Design, Transmission, HSPA, Edge, NSN, Cisco Technologies, Troubleshooting, VoLTE, IOT, Nokia, WCDMA, Global Network..., Call Flow, Wireshark, SGW, PGW, 3GPP, 3GPP2, UDP
Education
University of South Florida - College of Business Administration 1994 — 1998
Bachelor's degree, Management Information Systems (MIS), 3.4
Microsoft Release Manager PMMicrosoftDecember 2012 - Present
Microsoft 2005 - 2011
IAIW Inc January 1996 - June 2008
T-Mobile 2005 - 2008
Skills
Software Project..., SharePoint, Requirements Analysis, Agile Methodologies, Microsoft SQL Server, Program Management, Business Analysis, Business Intelligence, Visio, Product Management, SDLC, Project Management, Cloud Computing, Team Leadership, IIS, Windows, Business Process..., Vendor Management, ITIL, Disaster Recovery, IT Service Management, Scrum, SQL, SaaS, Software Documentation, PMP, Databases, System Deployment, MS Project, Integration, Agile Project Management, Software Development, Management, Process Improvement, IT Management
Education
NIAOM 2000 — 2004
Bachelor of Science (BS), Acupuncture and Oriental Medicine
University of South Carolina-Columbia 1990 — 1994
Bachelor of Science (BS), Communication and Media Studies
T-Mobile July 2010 - Present
COMSYS June 2010 - July 2010
T-Mobile USA 2000 - 2009
Skills
Access, Unix, Avaya, Databases, IVR, Cisco Technologies, Call Centers, VoIP, Integration, Troubleshooting, Telecommunications, Routing, Data Center
Education
University of South Florida 1993 — 1999
Bachelor of Science (BS), Computer Science
T-Mobile USA 2008 - Present
T-Mobile 2002 - 2007
Voicestream Wireless 2000 - 2002
Skills
Telecommunications, Wireless, Customer Experience, Call Centers, Vendor Management, Mobile Devices, Customer Retention, Cross-functional Team..., Process Improvement, Team Leadership, Business Analysis, Customer Satisfaction, Program Management, Workforce Management, Performance Management
Education
Southern New Hampshire University 2014 — 2016
Master's Degree, Human Resources Management and Services
University of South Florida 1990 — 1995
Bachelor's Degree, Business Management
Gannon International LLC 1995 - Present
Towerstream / HetNets Division March 2012 - Present
MCF Communications April 2000 - Present
T-Mobile 2001 - 2011
Plastic Reaction, Mixing & Extrusion Technologies 1981 - 1999
Skills
Telecommunications, Wireless, UMTS, LTE, GSM, 3G, CDMA, Cellular Communications, Fiber Optics, Site Acquisition, 4G, Customer Service, Contract Negotiation, Project Planning, Vendor Management, Zoning, Program Management, Microwave, Business Development, WiMAX
Education
University of South Carolina-Columbia 1984 — 1986
Master of Business Administration (MBA), International Business
West Virginia University 1976 — 1981
BS Chemical Engineering, Chemical Engineering
New York Life May 2008 - Present
The Home Depot June 2005 - February 2008
The Home Depot June 2005 - February 2008
T-Mobile January 1998 - September 2004
Education
University of South Florida 1993 — 1995
BS, Marketing
T-Mobile December 2006 - Present
Education
University of South Florida 1999 — 2001
Benefitfocus October 2009 - Present
T-Mobile 2005 - 2008
Hill-Rom Company, Inc 2001 - 2005
Skills
Account Management, Analysis
Education
University of South Carolina - Darla Moore School of Business 1990 — 1992
Independent Telecom Professional April 2013 - Present
MTPCS, LLC DBA Cellular One January 2011 - April 2013
MTPCS, LLC DBA Cellular One May 2009 - January 2011
T-Mobile February 2008 - December 2008
SunCom Wireless November 2000 - February 2008
SunCom Wireless October 1994 - January 1998
Bell Atlantic Mobile October 1994 - January 1998
Skills
Telecommunications, Wireless, Cross-functional Team..., Leadership, Network Design, Vendor Management, UMTS, Mobile Devices, VoIP, Product Management, Management, Process Improvement, Project Planning, Executive Management, Budgets, LTE, Cellular Communications, Call Centers, Contract Negotiation, GSM, Analysis, CDMA, Networking, Start-ups
Education
University of South Carolina-Columbia 1988 — 1996
Interdisciplinary Studies w/ Business Emphasis
PwC June 2014 - Present
PwC (Consultant for Experis Inc.) November 2008 - June 2014
Talbots (Consultant for Veredus Inc.) July 2008 - November 2008
T-Mobile August 1998 - June 2008
Sterling Construction 1996 - 1998
Artistry Studios 1994 - 1996
Skills
Management Consulting, IT Audit, Management, Business Process..., IT Strategy, Business Analysis, Project Management, Business Transformation, Program Management, ITIL, SQL, IIS, SharePoint, Windows Server, Windows Azure, Systems Analysis, System Administration, Change Management, Business Intelligence, Risk Management, SDLC, Agile Methodolgy, Business Process, PMO, Project Portfolio..., Governance, Agile Methodologies
Education
University of South Florida 1993 — 1998
BS, Business - Management Information Systems
Lake Brantley High School
T-Mobile April 2007 - Present
Education
University of South Carolina-Columbia 2002 — 2006
T-Mobile 2010 - Present
Sprint 2007 - 2010
Innovative Mobility Solutions 2002 - 2007
AT&T Wireless 1996 - 2002
IBM 1986 - 1992
Skills
Strategy, Business Development, Product Marketing, Channel Partners, Sales, Leadership, Wireless, Negotiation, Solution Selling, Telecommunications, Direct Sales, M2M, Managed Services, Customer Service, Mobile Devices, Sales Operations, New Business Development, Selling, Unified Communications, Sales Process, Customer Satisfaction, Enterprise Software, B2B, Key Account Management, SaaS, Account Management, Sales Management, Salesforce.com, Strategic Partnerships
Education
University of South Carolina-Columbia
BA, Marketing
Janssen, Pharmaceutical Companies of Johnson and Johnson July 2011 - Present
T-Mobile September 2007 - July 2011
Johnson & Johnson June 2004 - September 2007
T-Mobile September 2003 - June 2004
AT&T Wireless April 1991 - September 2003
Skills
Pharmaceutical Sales, New Business Development, Account Management, Territory Management, Solution Selling, Business Development, B2B, Salesforce.com, Direct Sales, Product Marketing, Sales Force Development, Wireless, Sales Presentations, Customer Retention, Selling, Endocrinology, Cardiology, Pain Management, Gastroenterology, Orthopedic, Pharmaceutical Industry, Managed Care, Product Launch, Sales
Education
University of South Florida - College of Business Administration
Bachelor of Science, Business Administration and Management, General
Bridgton Academy
Bath & Body Works September 2014 - Present
Apple Retail September 2012 - August 2014
AT&T Mobility September 2009 - September 2012
Engle Homes April 2006 - July 2008
T-Mobile October 2000 - April 2006
College Suites October 1999 - September 2000
PromoWerks October 1998 - October 1999
Wet Seal January 1995 - October 1998
Skills
Sales Operations, Merchandising, P&L, Retail Site Selection, Sales Management, Direct Sales, Leadership Development, Marketing, Training, Sales, Retail, Project Management, Management
Education
University of South Florida 1996 — 1997
Marketing
Valencia Community College 1994 — 1996
Associate of Arts (A.A.), Business Administration
Ingram Micro January 2012 - April 2014
T-Mobile July 2010 - March 2012
Asurion July 2009 - July 2010
Alltel January 2003 - July 2009
Skills
Logistics, Vendor Management, Telecommunications, Cross-functional Team..., Process Improvement, Wireless, Operations Management, Supply Chain Management, Product Management, Forecasting, Management, P&L Management, Sales Operations, Supply Chain, Inventory Management, Leadership, Call Centers, Customer Satisfaction, Inventory Control, Reverse Logistics, Team Leadership, Program Management, Contract Negotiation, Mobile Communications, Project Management, Mobile Devices
Education
University of South Carolina - Darla Moore School of Business 1996 — 1998
MBA, Production and Operations Management
T-Mobile February 2011 - Present
T-Mobile June 2006 - May 2011
T-Mobile October 2005 - June 2006
Nielsen Media Research June 1999 - June 2005
GTE (Currently Verizon) June 1998 - June 1999
MCI October 1995 - December 1997
Borg Warner Investigative Services October 1992 - September 1995
Education
University of South Florida 1990 — 1994
Assurant Specialty Property November 2010 - July 2011
Mount Pleasant Waterworks March 2006 - June 2010
T-Mobile March 2001 - February 2006
Skills
Project Management, Business Process...
Education
University of South Carolina-Columbia
BS, Management, Finance
University of South Carolina-Columbia
AS, Accounting
T-Mobile August 2008 - Present
T-Mobile Wireless November 2007 - November 2008
T-Mobile August 2007 - November 2007
T-Mobile March 2006 - August 2007
T-Mobile March 2005 - March 2006
Skills
Integration, Vendor Management, Mobile Devices, Wireless, Project Management, Telecommunications, User Acceptance Testing, Call Centers, Customer Satisfaction, Customer Service, Business Analysis, Call Center, Cross-functional Team..., Technical Support, Customer Experience, Business Requirements, Testing, Requirements Analysis, Business Process..., SDLC, Troubleshooting, Systems Analysis, System Deployment, Visio, Business Process, Project Delivery, Requirements Gathering, Team Leadership, Process Improvement, SharePoint, Program Management
Education
University of South Florida 1999 — 2003
Bachelor's, Psychology
Tele-Fun Company LLC August 2010 - Present
T-Mobile September 1998 - April 2008
T-Mobile USA 2004 - 2008
Circuit City September 1996 - September 1998
Education
University of South Florida 1981 — 1984
BS, Marketing
Lexus Of Mobile February 2015 - Present
Palmer's Airport Hyundai February 2014 - February 2015
Shearer Automotive April 2013 - February 2014
MarketSource Inc. November 2011 - January 2013
MarketSource Inc. June 2011 - October 2011
T-Mobile August 2008 - February 2011
Skills
Microsoft Office, iWork, Android, Retail, Selling, Sales Management, Customer Service, Windows 7, Windows XP Professional, Training & Development, Sales Process, Sales Operations, Direct Sales, Training, Employee Training, Sales, Management, Windows XP, Entrepreneurship, Customer Retention, Account Management, Customer Satisfaction, Negotiation, Cold Calling, Team Leadership, Sales Presentations, Leadership
Education
University of South Alabama 2003 — 2008
BS
Faulconer Construction November 2013 - Present
Cavalier Produce April 2012 - November 2013
T-Mobile April 2011 - April 2012
Martin Horn, inc. March 2008 - February 2009
Ryan Homes March 2005 - March 2008
Education
University of South Carolina-Columbia 1991 — 1995
B of A, Political Science
Moffitt Cancer Center October 2014 - Present
Moffitt Cancer Center April 2011 - October 2014
PricewaterhouseCoopers October 2009 - April 2011
T-Mobile January 2007 - October 2009
Skills
Troubleshooting, Active Directory, Technical Support, Windows 7, Help Desk Support, XP, Windows XP, System Deployment, Microsoft Certified..., Information Technology, Process Improvement
Education
University of South Florida 2004 — 2008
Bachelor's of Science, Information Technology
Morningstar Mortgage December 2014 - Present
T-Mobile May 2009 - September 2015
Skills
Customer Service, Sales, Management, Marketing, Team Building, Team Leadership, Account Management, Leadership, Sales Management, Training, Customer Experience
Education
University of South Florida 2004 — 2006
Bachelor's Degree, Management Information Systems, General, A-
University of South Florida 2004 — 2006
Bachelor's degree, Management Information Systems, General
Raymond James & Associates, Inc August 2011 - Present
PricewaterhouseCoopers June 2009 - January 2011
T-Mobile August 2006 - January 2009
Verizon August 2002 - August 2004
Paychex April 1997 - March 2000
Sprint July 1996 - March 1997
Skills
Technical Support, Information Technology, Service Desk, Application Support, ITIL, Quality Assurance, Technical Writing, Testing, Security, Networking, Knowledge Management, Help Desk Support, SharePoint, Technology Management, Troubleshooting, Software Documentation, Active Directory, Software Installation, Manual Testing, Blackberry Enterprise..., Regression Testing, Vendor Management, Windows 7, Process Improvement, IT Operations, Customer Satisfaction, IT Management, System Deployment, Business Intelligence, Leadership, Subject Matter Expert, Technical Management, Desktop Support, Mobile Devices, Mobile Technology, Team Building, Team Leadership, Building Relationships, Software Consulting, Peer Mentoring, Remote Desktop, Communication, Outlook
Education
Hillsborough Community College 2003 — 2004
Non-degree, Cisco Networking Academy
University of South Florida 1991 — 1994
Bachelor of Science, Biology
Hillsborough Community College 1987 — 1991
Associate of Arts, Liberal Arts
T-Mobile July 2011 - Present
MVP Support Services February 2007 - Present
T-Mobile USA 1999 - March 2009
Skills
Wireless, Telecommunications, Solution Selling, Direct Sales, Account Management, M2M, Fixed Mobile Convergence, Sales Management, Managed Services, B2B, Sales Process, VoIP, Mobile Devices, Mobile Technology, New Business Development, Sales Operations, Strategic Partnerships, Selling, Customer Retention, Salesforce.com, Call Centers, Unified Communications, Cold Calling, Customer Experience, Sales Presentations, Business Development, Channel Partners, Professional Services, SaaS, Sales
Education
University of South Florida 1984 — 1984
T-Mobile December 2010 - Present
T-Mobile February 2006 - December 2010
T-Mobile August 2010 - November 2010
T-Mobile October 2005 - January 2006
Advanced Quality Specialists - T May 2003 - October 2005
T-Mobile January 2000 - January 2003
Skills
Leadership Development, Operations Management, Offshore Operations, Call Center, Coaching, Customer Service, Customer Satisfaction, Change Management, Mentoring, Employee Relations, Quality Management, Continuous Improvement, Team Building, Quality Assurance, Problem Solving, Customer Experience, Auditing, Documentation, Strategic Planning, Data Analysis, Performance Management, Negotiation, Team Leadership, Microsoft Office, Business Management, Cross-functional Team..., Succession Planning, Customer Relations, Quality Systems, Root Cause Analysis, Telecommunications, Planning, Budgeting, Cost Reduction, Analysis, Project Planning, Budgets, Management, Call Centers, Program Management, Customer Retention, Team Management, Training, Vendor Management, Software Documentation
Education
University of South Florida 1995 — 2003
BA, Communication
Redford Bishop Borgess High School 1991 — 1995
High School Diploma
Maycom Communications July 2015 - Present
T-Mobile June 2011 - June 2015
CWC Int February 2011 - August 2011
CWC Inc (Sprint Wireless) February 2011 - June 2011
CWC Inc February 2011 - June 2011
Verizon Wireless February 2008 - December 2010
Alltel Wireless February 2007 - February 2008
Pinellas County Sheriffs Office December 2006 - February 2007
Sprint Wireless February 2004 - December 2006
Skills
Microsoft Office, Retail, Leadership, Training, Sales Management, Accounting, Sales, Customer Service, Recruiting, Customer Satisfaction, Management, Time Management, Customer Retention, Budgets, Performance Management, Customer Experience, Sales Operations, Account Management, Telecommunications, Team Leadership, Direct Sales, Wireless
Education
Strayer University 2010 — 2011
Associate of Arts (AA), Criminology
University of South Florida - College of Business Administration 1999 — 2004
AA, Management
EMC April 2015 - Present
EMC January 2015 - March 2015
Symantec January 2012 - November 2014
Accenture December 2005 - January 2011
T-Mobile 1999 - 2005
Skills
Software Development, Computer Security, Software Engineering, Automated Software..., Manual Testing, Enterprise Storage, Storage Solutions, C, PHP, Web Services, Symantec Backup, Agile & Waterfall..., Telephony, Java, Perl, Perl Automation, Fibre Channel, Storage, NetBackup, Testing, Python, VMware Infrastructure
Education
University of Saint Thomas 2014 — 2016
Master's degree, Computer Software Engineering
University of South Florida
Bachelor of Science, Computer Science
University of Wisconsin-Madison
Bachelor of Science, Philosophy
T-Mobile 2008 - 2012
Education
University of South Florida
International Finance, International Finance
T-Mobile July 2014 - Present
T-Mobile April 2012 - July 2014
T-Mobile 2010 - 2012
Skills
Telecommunications, Customer Experience, Call Centers, Wireless, Team Leadership, Customer Satisfaction, Cross-functional Team..., Project Management, Management, Team Management, Troubleshooting, Process Improvement, Customer Service, Leadership, Account Management, Business Analysis, Sales, Customer Retention, Training
Education
USC 2001 — 2007
Kinesiology
University Area Community Development Corporation September 2013 - Present
University of South Florida, T-Mobile USA October 2011 - Present
T-Mobile October 2011 - Present
Education
University of South Florida 2008 — 2013
Bachelor's degree, Psychology, Sociology
T-Mobile December 2009 - Present
Education
University of South Florida 2007 — 2011
Bachelor of Science (B.S.), Finance, General