T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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T-Mobile Employees
SAIC February 2015 - Present
The Kemtah Group, Inc. May 2013 - January 2015
T-Mobile October 2010 - May 2013
Albuquerque Vision Clinic March 2008 - October 2010
Skills
Android, iOS, Mac OS, Photoshop, Windows, Graphic Design, Technical Writing, Technical Support, Microsoft Office, Linux, Video Games, Videography, Video Editing, Music Production, Guitarist, Garageband, Windows 7, Customer Service, Management, SharePoint
Education
The University of New Mexico 2006 — 2011
Central New Mexico Community College
Heritage Hotels and Resorts September 2014 - Present
Morales IT Solutions 2014 - Present
T-Mobile February 2013 - December 2013
Sprint April 2009 - August 2012
Cox communications January 2005 - May 2007
Skills
VoIP, Technical Support, Mobile Devices, Wireless, Call Centers, Troubleshooting, Customer Retention, VPN, Networking, Solution Selling, Telecommunications, Start-ups, Graphic Design, Web Design, Help Desk Support, TCP/IP, DNS, Security, Servers, Active Directory, Cisco Firewall Security, Cisco Routers, Metro Ethernet, WAN, Virtualization, System Deployment, Customer Service, Management, Firewalls, Cloud Computing, Microsoft Office, Leadership
Education
Central New Mexico Community College 2011 — 2015
Computer Information Systems, Networking administration
Central New Mexico Community College 2012 — 2016
Associate's degree, Computer and Information Sciences and Support Services
T-Mobile March 2007 - Present
T-Mobile January 2004 - March 2007
T-Mobile September 2002 - January 2004
Skills
Corporate Communications, Long-term Customer..., Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Customer Support, Legal Research, Legal Writing, Legal Advice, Legal Assistance, Legal Documents, Legal Issues, Small Claims, Arbitration, Powers of Attorney, Public Relations, Media Relations, Social Media, Investigation, Time Management, Communication, Microsoft Office, Telecommunications..., Technical Support, Employee Training, Data Analysis, Executive Support
Education
Central New Mexico Community College
Business, Business Administration and Management, General
Eldorado High School
High School Diploma/GED
T-Mobile October 2013 - Present
T-Mobile June 2012 - October 2013
T-Mobile June 2007 - July 2012
T-Mobile December 2005 - June 2007
Citigroup, N.A. August 2002 - November 2005
Citigroup, N.A March 2000 - August 2002
Citigroup, N.A. April 1999 - March 2000
Skills
Outstanding Customer..., Collections Management, Coaching, Leadership Development, Training & Development, Call Center Management, Learning and Development, Call Center Operations, Performance Management, Performance Analysis, Performance Improvement, Team Building, Telecommunications, Call Center, Customer Experience, Customer Service, Employee Training, Change Management, Training, Cross-functional Team..., Leadership, Customer Satisfaction, Management, Customer Retention, Team Management, Employee Engagement, Project Management, Project Planning, Strategic Planning, Hiring, Interviews, Time Management, Process Improvement, Team Leadership, Operations Management, Quality Assurance, Training Delivery, Program Management, Continuous Improvement, Wireless, Outsourcing, Business Process..., Key Performance..., Avaya, Mobile Devices, Business Process, Call Center Development, Troubleshooting, Call Centers, Sales Operations
Education
Central New Mexico Community College 2003 — 2007
Business Administration and Management, General
T-Mobile July 2013 - Present
T-Mobile January 2011 - Present
T-Mobile 2000 - Present
Skills
Call Centers, Leadership, Customer Experience, Coaching, Telecommunications, Dreamweaver, Team Leadership, HTML, Vendor Management, Team Building, Visual Studio, Customer Service, Employee Training, Customer Satisfaction, Change Management, Leadership Development, Training, Customer Retention, Program Management, Java
Education
University of Phoenix 2013 — 2015
Bachelor’s Degree, Information Technology, 3.0 GPA
Central New Mexico Community College 2008 — 2010
Pima Medical Institute-Albuquerque 2004 — 2005
medical assistant, Medical/Clinical Assistant
CNM - Central New Mexico Community College OperationsRobles, Rael & Anaya, P.C.August 2007 - February 2014
T-Mobile 2000 - 2007
Skills
Civil Litigation, Litigation, Legal Writing, Corporate Law, Courts, Westlaw, Criminal Law, Employment Law, IT Operations, Operating Systems, Human Resources, Facilities Management, Bookkeeping, Payroll, Accounts Payable, QuickBooks, Microsoft Excel, Microsoft Word, Personnel Management
Education
Central New Mexico Community College 2014 — 2017
Tempur-Pedic December 2011 - Present
U.S. Cotton, LLC April 2010 - December 2011
T-Mobile January 2005 - February 2010
Philips Semiconductors 1997 - 2003
Skills
Project Management, Training, Management, Software Documentation, Performance Management, Continuous Improvement, Cross-functional Team..., Customer Service, Logistics, Manufacturing, Operations Management, Process Improvement, Team Building, Technical Support, Vendor Management, Telecommunications, Quality Assurance
Education
University of Phoenix-Albuquerque Campus 2003 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
Central New Mexico Community College 2002 — 2004
Associate of Science (A.S.), Business Administration and Management, General
Quanz Advanced Auto Care December 2014 - Present
Progressive Insurance November 2013 - December 2014
Maurer's Collision and Repair January 2013 - November 2013
Apocalyptic Sports Nutrition April 2012 - April 2013
T-Mobile July 2009 - January 2013
T-Mobile February 2010 - November 2011
Skills
Weight Training, Fitness, Personal Training, Fitness Training, Nutrition, Strength Training, Wellness, Sports Nutrition, Wellness Coaching, Nutritional Counseling, Functional Training, Lifestyle, Supplements, Operant Conditioning, Exercise Physiology, Social Media, Health Education, Customer Retention, Social Networking, Customer Experience, Facebook Marketing, Social Marketing, Customer Support, Nutrition Education
Education
The University of New Mexico 2007 — 2008
Central New Mexico Community College
Chase September 2015 - Present
T-Mobile July 2014 - July 2015
U.S. Army June 2004 - July 2014
Skills
Communication, Troubleshooting, Software Installation, Hardware Installation, Programming, Customer Service, Customer Satisfaction, TCP/IP, Operations Management, Personal Development, Personal Training, Computer Security, Security, Microsoft Office, Training, Program Management, Coaching, Team Leadership, Microsoft Excel, Security Clearance, Technical Support, Leadership Development, Public Speaking
Education
Central Arizona College 2015 — 2016
Bachelor of Applied Science (B.A.Sc.), Computer Programming
Colorado Technical University 2014 — 2015
Bachelor of Applied Science (B.A.Sc.), Information Technology
Lew Wallace High School 2000 — 2004
High School Diploma, General Studies
Public Consulting Group April 2010 - August 2014
T-Mobile October 2007 - January 2010
Education
Central Maine Community College
Business & Computer Appications
Starbucks 2014 - Present
T-Mobile July 2008 - October 2014
Nissan Motor Co., Ltd. May 2007 - August 2008
Skills
Sales, Sales Management, Direct Sales, Consistency, Time Management, Public Speaking, Communication, Marketing Communications, Email, Organizational..., Customer Service, Customer Satisfaction, Team Building, Long-term Customer..., Customer Retention, Multi Tasking, Interaction, Confidentiality, Microsoft Office, Sales Process, Organization &..., Empathy, Goal Setting, Exceeding Expectations, Exceeding Quotas, Exceed Sales Goals, Exceeding Customer..., Problem Solving, Business Networking, Critical Thinking, Closing Abilities, Question Based Selling, Self-confidence, Self-starter, Positive Work..., Well Mannered, Courtesy, Persuasiveness, Integrity, Presentation Coaching, Sales Leads, Team Leadership, Customer Oriented, Work Ethic, Computers, Sales Presentations, Building Relationships, Drive to Achieve, Quota Achievement, Presentations
Education
Central New Mexico Community College 2005 — 2007
Certificate, Business, Management, Marketing, and Related Support Services
Albuquerque High 1900 — 1900
Diploma, High School/Secondary Diplomas and Certificates
T-Mobile September 2014 - Present
Rent-A-Center September 2008 - September 2014
CarMax May 2007 - September 2008
Don Chalmers Ford April 2006 - May 2007
Skills
Management, Computer Science, Organizational..., Training, Employee Relations, Employee Training, Employee Management
Education
University of Phoenix 2013 — 2016
Bachelor's of Science in Information Technology, Computer Software Engineering
Central New Mexico Community College 2012 — 2013
Associate of Science (A.S.), Engineering
Dealers Choice Casinos December 2009 - Present
T-Mobile May 2014 - April 2015
MAXIMUS April 2013 - January 2014
Comcast February 2008 - November 2010
AT&T Mobility October 2006 - November 2007
Skills
Customer Service, Sales, Time Management, Process Improvement, Billing, Troubleshooting, Leadership, Microsoft Word, Microsoft Excel, Microsoft Office, Mobile Device Management, Photography..., Trouble Shooting &..., Windows XP Pro, Windows 7, Photography Surveillance, Video Surveillance, Public Records Research, Collections, Outlook, Invoicing
Education
U.M.B.C. Career Training Center 2000 — 2001
A+ Computer Training
Maryland Correctional Training Academy 1998 — 1998
Correctional Entrance Level Training
Catonsville Community College 1991 — 1998
Certificate, Criminal Justice/Law Enforcement Administration
Movie and film productions January 2014 - Present
Microsoft August 2011 - Present
T-Mobile October 2009 - January 2012
Verizon Wireless June 2008 - February 2009
Bellsouth October 2005 - June 2007
Skills
Hair Cutting, Hair Care, Cosmetology, Waxing, Customer Service, Salons, Hair Extensions, Beauty, Pressure Washing, Microsoft Office, Hair Straightening, Microsoft Word
Education
Central Georgia Technical College
Westchester Community College
Associates Degree, May
T-Mobile August 2006 - June 2012
The Crayola Store 2002 - 2006
Day-Timer 1995 - 2002
Skills
Organization, Multi Tasking, Recruiting..., Confidentiality, Microsoft Excel, Microsoft Office, PowerPoint, New Hire Orientations, Highly Dedicated
Education
McCann School of Business and Technology 2013 — 2014
Associate's Degree, Medical/Clinical Assistant, Currently 4.0 with perfect attendance
Cedar Crest College
Bachelor of Science (B.S.), Business Administration and Management, General
Apple Inc. December 2012 - Present
T-Mobile USA March 2006 - Present
Apple July 2012 - December 2012
T-Mobile November 2008 - June 2012
T-Mobile USA April 2002 - June 2012
T-Mobile USA September 2005 - March 2006
T-Mobile USA February 2005 - September 2005
T-Mobile USA April 2002 - February 2005
The Pet Shop January 1999 - January 2001
Digital Satellite Systems/Unlimited January 1998 - January 1999
Skills
Highly motivated..., High Level Of Accuracy, Thorough Research, Analytic Thinking, Organization &..., Multi Tasking, Customer Service, Customer Satisfaction, Peer Mentoring, Leadership Development, Call Center, Training, Technical Support, Coaching, Workforce Management, Telecommunications, Troubleshooting, Wireless, Interviews, Sales Management, Performance Management, Sales, Blackberry, Customer Experience, Leadership, Analytical Skills, Avaya, Team Building, Team Leadership, Call Centers, Recruiting, Process Improvement, Cross-functional Team..., Mobile Devices, Team Management, Employee Training, Management, Customer Retention, Customer Support
Education
Cedar Crest College
Foreign Languages and Literatures, General
Cedar Crest College
Lehigh Community College
T-Mobile August 2012 - Present
T-Mobile October 2010 - August 2012
Walmart January 2006 - September 2010
Wallmart November 1998 - January 2006
Walmart November 1992 - November 1998
Skills
Retail Managment, Retail District..., Wireless District..., Wireless Sales, Team Leadership, Training &..., Leadership Development, Retail, Marketing Strategy, Leadership, Wireless, Sales, Time Management, Management, Sales Management, Training, Selling, Coaching, Mobile Devices, Store Management, Customer Satisfaction
Education
Central Lakes College-Brainerd 1992 — 1993
Photographic Imaging Technology
Brainerd Sr High School 1990 — 1993
Hyundai Capital America March 2015 - Present
T-Mobile February 2009 - Present
T-Mobile March 2007 - February 2009
T-Mobile July 2006 - March 2007
XO Communications March 2000 - July 2006
Skills
Leadership Development, Team Building, Behavioral Targeting, Call Center, Performance Management, Coaching, Goal Setting, Behavior Management, Quality Assurance, Trend Analysis
Education
Computer Learning Centers of America 1999 — 2001
certification, Information Technology
Cedar Valley College 1998 — 1999
Information Technology
SAIC October 2012 - Present
Northrop Grumman Information Systems February 2010 - October 2012
New Horizons Computer Learning Centers March 2008 - February 2010
Robert Half Technology May 2006 - March 2008
T-Mobile March 2004 - November 2005
Client Logic November 2002 - March 2004
Skills
Windows XP, Windows 7, Windows 8, Linux, Windows Server, Microsoft Office, Technical Support, Computer Hardware, Active Directory, Servers, Software Implementation, Software Installation, Troubleshooting, Security, VPN, Help Desk Support, BMC Remedy, Printers, Microsoft Certified..., Remedy, DOE Q clearance, DOE L clearance, VMware View, VMware vSphere, VMware Workstation, Asset Management, Cross Functional Team...
Education
Central New Mexico Community College 2012 — 2017
Bachelor of Science (BS), Computer and Information Sciences and Support Services
New Horizons computer learning centers 2008 — 2010
A+ / Network +
Grants High school 1993 — 1996
High School Diploma, Computers
Banco do Brasil July 2015 - Present
Banco do Brasil September 2013 - July 2015
American Express May 2013 - September 2013
Wells Fargo May 2012 - May 2013
Belmont Investment Corp. d/b/a Weston Leasing October 2011 - May 2012
T-Mobile October 2010 - October 2011
Banco Santander July 2008 - October 2010
First Bank July 2006 - July 2008
Chase June 2004 - June 2006
Money Depot Lending Group February 2003 - June 2004
Skills
Administrative..., Outlook, Office Management, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Office Administration, Event Planning, Data Entry, Travel Arrangements, Spreadsheets, Property Management, Real Estate, Accounts Payable, Process Scheduler, Calendaring, Invoicing, Budgets, Management, Loans, Training, Sales, Mortgage Lending, Payroll, Software Documentation, CRM, Investments, Branch Banking, Banking, Sales Management, Finance, Credit, Credit Cards, Financial Analysis, Deposits, Analysis, Administration, Payments, Cash Management, Core Banking, Retail Banking, Teamwork, Risk Management, Lotus Notes, Policy, FX Options, Time Management, Credit Analysis
Education
Central Bible College
Everest University-Pompano Beach
International Business
T-Mobile October 2008 - June 2012
T-Mobile December 2004 - October 2008
HOLIDAY INN January 2000 - January 2001
Skills
Customer Service, Cross-functional Team..., Multi Tasking, Coordinating Events, Proficient with..., Close Attention to..., Team-oriented, Preparation Of Reports, Restaurant Management, Administrative..., New Business Development, Negotiation, Corporate Events, Private Events, Sales Management, Project Management, Event Planning, Appointment Scheduling, Team Leadership, Team Building, Flexibility, Strategic Planning, Restaurants, Telecommunications, Call Centers
Education
Central Methodist College
Philosophy and Religion; Logic
Southwest State University
The Clarks Companies, N.A. April 2008 - January 2010
Fullerton Memorial Playground and Athletic Association June 2000 - January 2009
Bakers Footwear Group August 2007 - March 2008
T-Mobile June 2007 - August 2007
Always Travel March 2007 - August 2007
Education
Cedar Crest College 2010 — 2013
Bachelor of Arts (B.A.), Psychology and Criminal Justice, 3.8
Moravian College 2004 — 2007
T-Mobile June 2012 - Present
T-Mobile March 2012 - June 2012
T-Mobile August 2011 - February 2012
T-Mobile December 2009 - August 2011
Lane Bryant August 2008 - December 2009
The Children's Place July 2003 - August 2008
Gymboree July 2002 - July 2003
Huffman Koos April 2001 - July 2002
The Right Start July 1997 - April 2001
Skills
Leadership Development, Coaching, Retail, Career Development, Merchandising, Retail Management, Team Building, Customer Service, Succession Planning, P&L Management, Sales Management, Hiring, Talent Development, Inventory Management, Planning, Cross-functional Team..., Multi-unit, Team Leadership, Store Management, Employee Training, Talent Management, Management, Training, Leadership, Customer Retention, Customer Experience, Customer Satisfaction, Onboarding, Sales, Loss Prevention, Sales Operations, Profit
Education
Centenary College 2012 — 2012
Associate Degree, Fashion Merchandising
King County August 2012 - Present
T-Mobile July 2009 - August 2012
T-Mobile April 2008 - July 2009
T-Mobile January 2005 - April 2008
T-Mobile September 1999 - January 2005
Skills
COBRA, Benefits Administration, Oral & Written..., 401k, Project Management, Team Management, Team Leadership, ERISA, HIPAA, Vendor Relationships, Third Party Vendor..., SAP, HRIS, Analysis, Microsoft Office, Compliance, Health & Welfare..., Functional Requirements, Requirement...
Education
Lindbergh Senior High School 1989 — 1992
Diploma, General Studies
Iowa Central College
Bachelor's degree, Business Administration/Human Resources
Livanta, LLC March 2015 - May 2015
Sykes Enterprises Inc (AT&T) July 2014 - December 2014
Independently Employed April 2011 - December 2014
FireMed/Springfield Fire Marshall April 2014 - July 2014
The Arc Oregon October 2013 - April 2014
T-Mobile July 2010 - April 2011
Chase June 2009 - December 2009
Radio Shack SC Kiosks August 2008 - June 2009
AT&T Mobility September 2006 - August 2008
Ayres Hotel April 2006 - October 2006
Skills
Sales, Sales Management, Contract Management, Telecommunications, Management, Team Leadership, 10 Key, Microsoft Applications, Customer Service, Contract Negotiation, Human Resources, Customer Experience, Finance, Manage Inventory, Money Management, Planograms, Operations Management, Mobile Communications, Android, Blackberry OS, Windows Mobile, Symbian, iOS, Lottery, Retail, Event Planning, Technical Support, POS, CPR, Hospitality Service
Education
Central New Mexico Community College 2015 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Jones International University 2010 — 2010
BBA, Accounting
University of Phoenix 2009 — 2009
B.A., Business Finance
James Madison High School 1999 — 2000
Diploma, Business
Long Beach Polytechnic High School 1994 — 1998
Diploma, Business
T-Mobile Business Solutions AdvisorTrout MobileJune 2015 - Present
T-Mobile November 2014 - June 2015
Decapack August 2013 - July 2014
Tradechile January 2013 - March 2013
Hilton Garden Inn & University of Wyoming Conference Center October 2010 - January 2013
University of Wyoming Half Acre Gym April 2011 - August 2012
Hilton Garden Inn & University of Wyoming Conference Center September 2009 - October 2010
Spring Wind July 2007 - July 2008
Alltel Wireless September 2004 - July 2007
Skills
OnQ, Hospitality Industry, Hotels, Hospitality, Front Office, Property Management..., Food & Beverage, Sales Process, Customer Service, Certified Group..., Spanish, Event Management, Marketing, Outside Sales, Sales Presentations, Tour, Friendliness, Fun, Turbo Kick, Exercise Instruction, English, Telephone, Presentations, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Public Relations, Customer Satisfaction, Marketing Strategy, Market Research, Latin America, Leadership, Marketing Communications, Guided Tours, International Trade
Education
University of Wyoming 2010 — 2012
Bachelor of Arts (B.A.), Business Administration
Presente Universidad de Wyoming 2009 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration, Spanish
Casper Community College 2009 — 2009
Associate's degree, Marketing
Casper College 2008 — 2009
Associate of Science (A.S.), Marketing
Bridge English
Taller de liderazgo
T-Mobile USA January 2009 - Present
T-Mobile April 2008 - January 2009
T-Mobile September 2007 - April 2008
Kmart Corporation August 2006 - September 2007
PETCO Animal Supplies, Inc. January 2005 - August 2006
Party Spa Rentals January 1999 - September 2005
MSX International July 1999 - November 2001
MSX International April 1996 - July 1999
Skills
Forecasting, Financial Modeling, Financial Analysis, Financial Reporting, Variance Analysis, Sarbanes-Oxley Act, Strategic Financial..., Finance, Managerial Finance, Corporate Finance, Income Statement, Analysis, Budgets, Process Improvement, Accounting, SAP, Internal Controls, Pricing, Telecommunications, Wireless, Management, Vendor Management, Customer Service, Customer Satisfaction
Education
Central Michigan University
Master of Science in Administration, Business Administration, Graduated 3.75 GPA
Northwood University
Bachelor of Business Administration, Business, Graduated 3.4 GPA
Verizon Wireless November 2014 - Present
T-Mobile April 2012 - October 2014
Procter & Gamble October 2002 - June 2009
Skills
Selling, Call Center, Program Management, Wireless, New Business Development, Account Management, Cold Calling, Customer Service, Management, Telecommunications, Sales, Business Development, Customer Retention, Call Centers, Sales Operations
Education
Catawba College 1991 — 1995
BA, Business
Stafford High School
University of New Mexico January 2011 - Present
T-Mobile February 2013 - July 2014
Citicards April 2005 - November 2010
First National Bank of Marin January 2003 - March 2005
Miles Kimball June 2002 - March 2005
Dillards December 1999 - February 2001
Skills
Biotechnology, PCR, Gel Electrophoresis, Miniprep, Cell Culture, Windows XP and Windows..., Typing Speed: 60+ WPM, OSHA 30-Hour, Cpr Certified, real-time PCR, Molecular Cloning, Microbiology, Environmental Analysis, Customer Service, Collections, Sales, Data Entry, Technical Support, Investment Strategies, Investment Management, Retirement Planning
Education
The University of New Mexico 2011 — 2015
Bachelor's Degree, Biology and Anthropology, 4.09
Central New Mexico Community College 2006 — 2012
Associate's degree, Environmental Safety & Health, and General Studies, 4.0
Hewlett-Packard April 2015 - Present
Hewlett-Packard January 2012 - April 2015
Dish Network September 2008 - January 2012
T-Mobile January 2003 - April 2008
Gateway August 2001 - January 2003
AOL November 1998 - July 2001
Skills
Employee Training, Curriculum Development, Soft Skills, Technical Support, Customer Service, CSS, Windows, Troubleshooting, Microsoft Office, Web Design, Telecommunications, System Deployment, Web Development, Linux, SQL, Drawing, PHP, Photoshop, Technical Writing
Education
Central New Mexico Community College 2009 — 2013
Marceco Ltd June 2013 - Present
Sprint Nextel August 2009 - June 2013
John Hancock Financial Network April 2008 - July 2009
Mobile 1/T-Mobile Exclusive Dealer April 2007 - April 2008
T-Mobile July 2002 - 2007
Campbell-Ewald November 1999 - July 2002
Skills
Sales, Direct Sales, Account Management, Building Relationships, Customer Retention, Sales Operations, Management, Sales Management, Sales Presentations
Education
Central Michigan University 1994 — 1999
Bachelors of Science in Business Administration, Marketing
Marine City High School
Marine City High School
Joint Research and Development June 2015 - Present
ANSER June 2009 - June 2015
SAIC June 2004 - June 2009
T-Mobile July 2003 - April 2004
United States Air Force August 1991 - May 2003
Skills
Defense, Military, National Security, Command, Program Management, DoD, Policy, Military Experience, Operational Planning, Weapons, Emergency Management, Security, Homeland Security, Crisis Management, Army, Leadership, Security Clearance, Exercises, CBRN, Force Protection, Learning Management..., Weapons of Mass..., Requirements Analysis
Education
Central Michigan University
MSA, Administration (Human Resources)
Fayetteville State University 1989 — 1991
Bachelor's, Political Science (Public Administration)
North Carolina Agricultural and Technical State University 1984 — 1986
Mathmatics
IBM January 2014 - Present
EMC July 2010 - November 2013
PayChoice June 2009 - July 2010
Ceridian Corporation January 2007 - June 2009
T-Mobile 2006 - 2007
Morgan Stanley 2005 - 2006
The CIT Group 2001 - 2005
Ceridian 1999 - 2001
Skills
VMware Infrastructure, Technology Management, SharePoint, VMware, Software Development, SAN, SOA, Servers, Information Technology, Data Center, Storage Area Networks, NAS, Windows Server, Cloud Computing, Storage, Virtualization, Microsoft SQL Server, Linux, Windows, Disaster Recovery, Business Continuity, Sales Engineering, Technical Management, SQL Server, Memory Systems
Education
Centenary College 2007 — 2008
BSBA, Business Administration
Union County College 1994 — 1996
AAS, Computer Science
GoDaddy July 2014 - Present
GoDaddy February 2014 - June 2014
GoDaddy August 2013 - February 2014
Phoenix NAP December 2012 - August 2013
Oniell's Management LLC April 2011 - October 2012
T-Mobile January 2009 - April 2011
Ultimate Electronics July 2007 - December 2009
Skills
Web Design, Web Development, CSS, Photoshop, Illustrator, JavaScript, WordPress, DNS, DNS management, Hosting Services, Hosting, Web Hosting, Servers, Web Services, Domain Names, Domain Management, Consumer Electronics, Email Clients, Computer Proficiency, Computer Maintenance, Computer Hardware, Smartphones, iOS, English, English grammar, Customer Service, Leadership, Online Marketing, SEO, Sales, HTML, Social Media, Social Media Marketing, CRM
Education
Central New Mexico Community College 2008 — 2012
Information Technology
The University of New Mexico 2003 — 2006
Business Administration and Management, General
Manzano High School 2000 — 2003
Accenture November 2013 - Present
General Motors June 2013 - November 2013
FULL TIME STUDENT September 2010 - June 2013
T-Mobile April 2008 - June 2009
US Army July 1999 - January 2008
Skills
Military Experience, Army, Troubleshooting, Information Assurance, Functional Testing, Microsoft Office, Leadership, Teamwork, Project Management, Customer Service, Quality Assurance, Military Communications, Team Building
Education
Central Michigan University 2011 — 2015
Bachelor of Science (BS), Computer and Information Sciences, 3.3
TBL, Inc. - The Bottom Line December 2014 - Present
DeSales University January 2013 - Present
T-Mobile November 2007 - June 2012
KidsPeace June 2007 - October 2007
Target November 2004 - June 2007
Boys & Girls Clubs of America September 2002 - June 2007
Skills
Accounting, Financial Accounting, Financial Reporting, Customer Service, Customer Satisfaction, Time Management, Written Communication, Microsoft Office, Microsoft Word, Microsoft Excel, Team Leadership, Call Centers, PowerPoint, Outlook, Account Reconciliation, Data Entry, Customer Experience, Training, Telecommunications
Education
DeSales University 2012 — 2014
Bachelor's Degree, Accounting
Cedar Crest College 2002 — 2007
Bachelor's Degree, Psychology
Soundog September 2015 - Present
Mackinac Memories Photography L.L.C. September 2014 - Present
T-Mobile January 2013 - August 2014
Synergetic Marketing Sales September 2012 - December 2012
T-Mobile U.S.A. October 2010 - June 2012
T-Mobile U.S.A. April 2010 - September 2010
T-Mobile U.S.A. 2003 - March 2010
AT&T 2001 - 2003
Verizon Wireless 1992 - 2001
Skills
Strategic Planning, Multi-channel Marketing, Forecasting, Leadership, Business Strategy, Business Planning, Telecommunications, Solution Selling, Account Management, Wireless, Customer Retention, Sales Management, Selling Skills, Cross-functional Team..., Direct Sales, CRM, Customer Experience, Strategy, Sales Operations, B2B, Team Leadership, Strategic Partnerships, Customer Satisfaction, Marketing Strategy, Management, Product Marketing, Marketing, Lead Generation, Business Development, Cold Calling, Product Launch, Negotiation, Sales Presentations, P&L Management, Selling, Competitive Analysis, Sales Process, Product Management, New Business Development, Salesforce.com, Mobile Devices, Sales, Start-ups
Education
Central Michigan University
Bachelor of Applied Arts, Radio and Television Broadcasting Technology/Technician & Advertising Minor
West Bloomfield High School
General Studies
Verizon Wireless April 2010 - Present
T-Mobile February 2009 - March 2010
RadioShack November 2007 - February 2009
Port Authority of NY & NJ June 2008 - August 2008
Skills
Microsoft Office, Quality Assurance, Customer Retention, Quotas, Direct Sales, Troubleshooting, Social Networking, Performance Metrics, Wireless, Creative Problem Solving, Customer Experience, Customer Satisfaction
Education
Centenary College 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
New Jersey Institute of Technology 2005 — 2009
Bachelors of Science, Civil Engineering
Jakes Uptown March 2015 - Present
Southwest Laboratories January 2015 - March 2015
Cafe Ops September 2014 - January 2015
West End Event Center January 2011 - December 2014
MultiView August 2014 - September 2014
DCCCD June 2014 - July 2014
Union Bear May 2013 - July 2013
House 34 Restaurant & Bar April 2013 - June 2013
Primerica January 2011 - April 2013
T-Mobile January 2012 - April 2012
Skills
Public Speaking, Bilingual-English/Spanis..., Leadership, Time Management, Event Planning, Microsoft Certified..., Multi Tasking, Inventory Management, Schedule Control, Staffing Services, Event Management, Microsoft Excel, Sales, Entrepreneurship, Teamwork, Organization, Website Design, Marketing Strategy, Public Communications, Fundraising, Management, Nonprofits, Training, Leadership Development, Customer Service, Microsoft Office, Team Building, Social Media, Social Media Marketing, Marketing, Spanish
Education
Paul Quinn College 2012 — 2014
Bachelor's Degree, Business Administration and Management, General
Cedar Valley College 2008 — 2011
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Duncanville High 2008 — 2008
High School Diploma, High School/Secondary Diplomas and Certificates
AT&T December 2009 - Present
T-Mobile 2008 - December 2009
Best Buy 2002 - 2008
Skills
Direct Sales, Account Management, Solution Selling, Sales, Sales Operations, Sales Management, Sales Process, Telecommunications, Selling, Managed Services, Employee Training, Customer Service, Customer Oriented, Customer Support, Training, Management, Mobile Devices, Retail, Business Planning, Wireless, Time Management, Customer Experience, Store Management
Education
University of Phoenix 2013 — 2017
Bachelor of Business, Marketing
Central Lakes College-Brainerd 2002 — 2003
General Studies
T-Mobile June 2015 - Present
Carlson Brand Enterprise March 2014 - May 2015
Thomson Reuters May 2014 - August 2014
Imation May 2013 - August 2013
University of Minnesota Extension May 2012 - August 2012
Wausau Paper June 2011 - August 2011
Bar Harbor Supper Club May 2010 - August 2010
Bar Harbor Supper Club May 2007 - September 2009
Bar Harbor Supper Club May 2004 - September 2006
Skills
Microsoft Excel, Microsoft Word, Google Calendar, Gmail, Windows Movie Maker, SPSS, Google Sites, Public Speaking, English grammar, PowerPoint, Marketing Strategy, Competitive Analysis, Leadership, Nonprofits
Education
University of Minnesota - Carlson School of Management 2013 — 2015
Master of Business Administration (MBA), Marketing
University of Minnesota-Crookston 2010 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General, 4.0
Central Lakes College-Brainerd 2008 — 2010
Associate of Arts (A.A.), 4.0
T-Mobile February 2014 - July 2014
City of Rio Rancho March 2008 - January 2014
City of Rio Rancho August 2006 - April 2008
Skills
Social Networking, Customer Service, Program Development, Microsoft Office, Microsoft CRM, Event Planning, Event Management, Social Media, Social Media Strategist, Community Development, Public Relations, Public Speaking, Recreation Planning, Government, Research, Adobe Creative Suite, Microsoft Excel, Policy, Volunteer Management, Social Media Marketing, Nonprofits, Community Outreach, Recreation, Team Building, Advertising, Editing, Blogging, Sales, Conflict Resolution, Creative Writing, Staff Supervision, Email Marketing, Office Administration, Online Marketing, Hiring, Team-oriented, Press Releases, Training, Leadership, CRM, Time Management, Digital Photography
Education
Allied American University 2013 — 2014
Associate of Business Administration, Business Administration and Management, General
National Executive Development School 2010 — 2012
Certificate of Completion, Non-Profit/Public/Organizational Management
Central New Mexico Community College 2000 — 2002
N/A, Liberal Arts with a focus on Sociology
Bath & Body Works July 2011 - Present
T-Mobile August 2009 - June 2011
Nike July 2008 - May 2009
Gap Inc. April 2007 - March 2008
Gap Inc. October 2005 - April 2007
Gap Inc. July 2003 - October 2005
Gap Inc. April 2002 - July 2003
Gap Inc. February 2001 - April 2002
Gap Inc. May 1999 - February 2001
Target May 1989 - May 1999
Education
Centenary College of Louisiana 1984 — 1988
Bachelor of Science, Business and Marketing
Laureate International Universities April 2014 - Present
Laureate Education January 2010 - April 2014
Quintiles June 2006 - January 2010
T-Mobile September 2003 - June 2006
Skills
Business Development, Market Research, Relationship Management, Marketing, Marketing Strategy, Negotiation, Project Management, Selling Skills, Budget, Customer Service, Pharmaceutical Industry, Healthcare, Retail, Change Management, Competitive Analysis, Coaching, Management, Budgets, Microsoft Excel, Customer Retention, Sales Operations, Higher Education..., Training
Education
Walden University 2010 — 2012
Master of Business Administration (MBA), Technology and Innovation, 4.0
San Diego State University-California State University 2002 — 2004
BA, Economics
Central Michigan University 1998 — 2000
Business Administration
Frontier Communications March 2013 - Present
Russell Cellular February 2011 - February 2013
T-Mobile USA January 2010 - January 2011
AT&T Mobility May 2008 - March 2009
Dobson Communications June 2006 - May 2008
T-Mobile November 2003 - June 2006
Independent Contractor April 2003 - November 2003
Alltel May 2001 - April 2003
Charter Communications February 1999 - April 2001
Midwest Engineering August 1998 - February 1999
Skills
Sales, Telecommunications, Sales Management, Financial Analysis, Sales Funnel..., Retail Sales, B2B, Wireless, Telecommunications..., Recruiting, Team Building, Training, Performance Metrics, Data Analysis, Selling, Sales Process, Solution Selling, Management, Leadership, Direct Sales, Marketing, Start-ups, Retail, Sales Operations, Coaching, Budgets, Call Centers, Customer Satisfaction, Customer Service, Negotiation, Customer Experience, Cold Calling, Cellular Communications, Merchandising, Account Management
Education
Central Michigan University 1975 — 1982
Watermark Estate Management Services, LLC November 2014 - Present
Humana May 2009 - November 2014
T-Mobile January 2006 - May 2009
Sprint Nextel October 2003 - January 2006
City of Seattle April 1999 - October 2003
Skills
Security Management, Physical Security, Corporate Security, Crisis Management, Security, Emergency Management, Access Control, Security Audits, Security Operations, Loss Prevention, Enforcement, Workplace Violence, Protection, Executive Protection, Surveillance, Policy, Investigation, Fraud, Asset Protection, Vulnerability Assessment, Background Checks, Intelligence Analysis, Intrusion Detection, Security Awareness, Information Security..., Intelligence, Criminal Investigations, Security Training, Security Clearance, CCTV, Risk Analysis, Security Policy, Vulnerability Management, Military, Supervisory Skills, Personal Security, Alarm Systems, Crime Prevention, Management, Operations Management, Program Management, Leadership, Employee Training, Operational Planning, Team Building, Vendor Management, Army, Military Experience, Analysis, Team Leadership
Education
Georgetown University 2012 — 2013
Leadership Program (International Security Management Association)
Central Michigan University 1994 — 1996
M.S., General Administration
Carroll College 1988 — 1992
B.A., Business Administration
Carroll College 1988 — 1992
A.A., Computer Science
Looking Glass Youth & Family Services January 2015 - Present
KidSports October 2014 - March 2015
United States Postal Service November 2014 - December 2014
University of Oregon April 2013 - November 2014
Co-Op Family Center January 2013 - June 2013
Supported Independence Services of Oregon April 2012 - April 2013
Walmart July 2007 - May 2009
T-Mobile December 2006 - June 2007
Walmart August 2004 - December 2006
Page One Bookstore November 2002 - June 2003
Skills
Psychology, Research, Higher Education, SPSS, Microsoft Office, Statistics, Clinical Research, Matlab, Conflict Resolution, Teaching, Data Analysis, Type 80 words per minute, 10 Key, Customer Engagement, Highly detail oriented, Humanitarian, Parenting, Early Childhood..., Cognitive Psychology, Social Psychology, Sociology, Developmental..., Organization, Neuroimaging, Financial Transactions, Cashiering, Money Transfers, Critical Thinking, Analytic/technical..., PowerPoint, Microsoft Excel, Public Speaking, Customer Service
Education
University of Oregon 2012 — 2014
Bachelor of Arts (BA), Psychology
The University of New Mexico 2011 — 2012
Psychology; Sociology, 4.11 GPA
Central New Mexico Community College 2005 — 2011
Associate of Arts (A.A.), Psychology; General Studies; Liberal Arts
Essroc Cement Inc September 2014 - Present
Essroc Cement Corp. March 2010 - September 2014
Creative Health Services 2009 - 2010
Fabcon 2007 - 2008
RoadLink USA 2000 - 2007
T-Mobile 1999 - 2006
Education
Cedar Crest College 1994 — 1998
Bachelor of Science (B.S.), Business Administration and Management, General
Cedar Crest College
TLC September 2015 - Present
TLC May 2015 - September 2015
S.A.F.E House December 2014 - January 2015
Corley's Lincoln Volvo February 2014 - December 2014
Mapfre May 2013 - February 2014
Lovelace Health System August 2012 - January 2013
T-Mobile May 2007 - November 2011
Skills
Communication, Retail, Training, Process Improvement, Leadership, Customer Service, Customer Satisfaction, Call Centers, Data Entry, Typing, Time Management, Sales, Computers, Customer Support, Technical Support, Compliance, Business Development, Organization, Multi Tasking, Customer Retention, Team Building, Human Services, Account Management, Strategic Planning, Team Leadership
Education
University of Phoenix 2014 — 2017
Bachelor of Science Human Service (BSHS), Substance Abuse/Addiction Counseling
Central New Mexico Community College
University of New Mexico July 2010 - Present
Verizon Wireless February 2009 - June 2010
T-Mobile May 2007 - January 2009
Skills
Research, Microsoft Office, Public Speaking, Teaching, PowerPoint, Customer Service, Community Outreach, Event Planning, Nonprofits, Healthcare, Strategic Planning
Education
Central New Mexico Community College 2005 — 2006
Manzano High School 2004 — 2005
High school Diploma
T-Mobile OperatorReliable ChevroletSeptember 1999 - May 2000
AOL August 1996 - April 1999
Skills
Project Management, Customer Service, Management, Microsoft Office, Telecommunications, Sales Management, Wireless
Education
Central New Mexico Community College
Liberal Arts and Sciences, General Studies and Humanities
Norwex September 2015 - Present
Coast Real Estate Services March 2015 - Present
ProHealth Staffing May 2014 - December 2014
Pro Health Staffing September 2012 - May 2014
Sales Focus Inc December 2011 - August 2012
Portrait Innovations August 2010 - November 2011
T-Mobile April 2009 - April 2010
Best Buy October 2004 - October 2008
Skills
Microsoft Office, Time Management, Recruiting, Sales Operations, Leadership, Office Administration, Human Resources, Customer Service, Temporary Placement, Sales, Applicant Tracking..., Talent Acquisition, Team Building, Hiring, Onboarding, Internet Recruiting, Employee Relations, Staffing Services, College Recruiting, Microsoft Word, Taleo, Social Networking, Temporary Staffing, Resume Writing, Social Media Marketing, Cold Calling, Screening Resumes, Social Media, Call Centers, Coaching, 10 Key, Lead Generation, Outlook, Sales Management, Building Relationships, Typing, Payroll, Retail, Access, Schedules, Spreadsheets, Client Relations Skills, Research, Photography, Sales Motivation, Reference Checking, Communication, Supervising, Business Process...
Education
Central Lakes College-Brainerd 2003 — 2006
Associate of Arts (A.A.), Business Administration and Management, General
ADP September 2014 - Present
T-Mobile June 2012 - September 2014
T-Mobile 2009 - 2012
Skills
Leadership, Sales, Customer Service, Microsoft Office, Microsoft Word, Outlook, Customer Retention, Sales Management, Customer Satisfaction
Education
Centenary College 2010 — 2014
Bachelor of Science (B.S.), Business Administration, Concentration Management
Self-employed January 2015 - Present
JPMorgan Chase & Co. November 2013 - April 2015
American Express September 2012 - September 2013
T-Mobile October 2009 - September 2012
CastleBranch May 2011 - January 2012
Skills
Customer Service, Account Management, Technical Support, Finance, Credit Analysis, Credit Risk, Credit Cards, Auto Finance, Retail Banking, Investment Banking, Sales, Client Relations, Research, Interest Rates, Stock Market, Stock Trading, Mutual Funds, ETFs
Education
John T Hoggard High School 1994 — 1998
Central Michigan University
Bachelor's degree, Political Science and Government
T-Mobile January 2015 - Present
Todbld llc 2006 - Present
Gurzick Investments 2006 - Present
Skills
Strategic Planning, Microsoft Excel
Education
Central Michigan University
entrepreneurship, marketing, logistics
PICS Auditing, LLC October 2014 - Present
T-Mobile February 2010 - April 2014
Skills
Retail, Sales, Photoshop, Illustrator, Advertising, Merchandising, Creative Direction, Social Media, Customer Service, Customer Retention, Vendor Management, Safety Management...
Education
Central New Mexico Community College 2007 — 2011
Business and Graphic Design
T-Mobile March 2015 - Present
T-Mobile March 2013 - Present
T-Mobile March 2008 - September 2012
T-Mobile USA March 2008 - September 2012
Skills
Onboarding, Applicant Tracking..., Employee Relations, Talent Acquisition, Recruiting, Performance Management, Human Resources, College Recruiting, Technical Recruiting, Call Centers, Sourcing, Workforce Planning, Hiring, Training, Process Improvement, Coaching, Organizational..., Customer Service, Management, Customer Retention, Team Building, Employee Training, Interviews, Talent Management, Taleo, HRIS, New Hire Orientations, Internet Recruiting, Customer Experience, Screening Resumes, Team Leadership, Telecommunications, Employee Engagement, Networking
Education
Central New Mexico Community College 2013 — 2015
Bac4, Business Administration and Management, General
Pratt Community College 1995 — 1997
Associate of Science (A.S.), Business Administration and Management, General
Workiva September 2015 - Present
T-Mobile January 2010 - September 2015
T-Mobile March 2007 - January 2010
T-Mobile August 2004 - April 2007
McLeodUSA July 2002 - August 2004
Globalcom August 1999 - August 2001
Teleglobe Business Solutions March 1995 - August 1999
Skills
Sales Process, Solution Selling, B2B, Wireless, Account Management, Networking, Telecommunications, Cold Calling, Enterprise Software, Business Development, Direct Sales, New Business Development, Sales, Salesforce.com, Mobile Devices, VoIP, Sales Operations, Sales Management, Customer Retention, M2M, Miller Heiman Sales..., Blackberry OS, Android OS, Windows Mobile, Fortune 500 Account..., Cloud-based, Management, Leadership, Strategic Partnerships, Cloud Computing, Managed Services, Consultative Selling, Strategic Planning, Customer Satisfaction, CRM, Contract Negotiation, Team Leadership, IOT, SaaS, Customer Service, Product Management, Team Building, Sales Presentations, Product Marketing
Education
Central Michigan University 1989 — 1993
Bachelor of Arts (B.A.), Broadcast Journalism
Central Michigan University
Keller Williams Realty, Inc. April 2015 - Present
MarketSource T-Mobile Division January 2015 - June 2015
MarketSource T-Mobile Division March 2014 - January 2015
Sprint June 2013 - April 2014
T-Mobile USA. Mobileplay Partners Division, LLC October 2012 - June 2013
The Retail Outsource, Cricket Communications Division March 2012 - October 2012
RIM BlackBerry Omni Com Division March 2011 - February 2012
Pocket Communications November 2009 - November 2010
T-Mobile April 2009 - November 2009
T-Mobile USA. Wireless Champs Division LLC April 2008 - April 2009
Skills
Sales, Sales Management, Territory Management, Strategic Planning, Planogram Development, Coaching, Client Relations Skills, Performance Management, Operations Management, Training, Staff Development, Hiring Employees, Customer Satisfaction, Retail, Management, Customer Service, P, Account Management, Customer Experience, Merchandising, Profit, Store Management, Telecommunications, Inventory Management, Team Leadership, Leadership Development, Wireless
Education
Central Connecticut State University 2000 — 2004
Business, Management, Marketing, and Related Support Services, 2004
T-Mobile June 2014 - April 2015
Fidelity Investments June 2008 - March 2013
First Financial Credit Union January 2007 - January 2008
Lovesac January 2006 - January 2007
Skills
Business Analysis, Process Improvement, Call Centers, Oracle Database, SQL, Analysis, User Acceptance Testing, Technical Support, Customer Service, Business Process, Requirements Analysis, Requirements Gathering, Health & Welfare..., COBRA, System Testing
Education
Cibola High School 2000 — 2006
High School, General Studies
Central New Mexico Community College
Business Administration and Management, General
Motorola Solutions June 2011 - Present
Verizon Wireless April 2010 - May 2011
Verizon Wireless January 2005 - April 2009
T-Mobile 1999 - 2003
Skills
M2M, New Business Development, Wireless, SaaS, Enterprise Software, Direct Sales, Product Management, Wireless Broadband, Negotiation, Data Center, Sales Operations, Forecasting
Education
Centenary College 2009 — 2011
MBA, Master's Degree - Business Management
State University of New York College at Oneonta 1989 — 1992
Bachelor of Science (B.S.), Business/Corporate Communications
Motor City Harley Davidson March 2015 - Present
Wireless Revolution July 2012 - November 2014
PCS Mobile Solutions June 2007 - July 2012
T-Mobile April 2004 - June 2007
Skills
Wireless, Telecommunications, Mobile Devices, Sales, Direct Sales, Sales Management, Customer Satisfaction, Retail, Team Building, Retail Sales, Team Leadership, Inventory Management, Store Management, Training, Visual Merchandising, Planograms, Solution Selling, Product Management, Mobile Communications, Customer Experience, Customer Retention, Sales Operations, Sales Presentations, Sales Process, Account Management, Leadership, New Business Development, Management, Strategic Planning, B2B, Customer Service, Salesforce.com, Contract Negotiation, Product Marketing, Marketing, Microsoft Office
Education
Central Michigan University 2000 — 2003
Bachelor's degree, Sociology
T-Mobile August 2012 - Present
T-Mobile November 2005 - May 2010
Factory Motor Parts October 1997 - September 2005
Skills
Microsoft Excel, Customer Service, Microsoft Word, Interpersonal Skills, computer programming, Team Leadership, Team Building, Cross-functional Team..., Troubleshooting, Process Improvement
Education
The University of New Mexico 2012 — 2013
Computer Science
Central New Mexico Community College 2005 — 2013
Associate's degree, Computer Programming, Specific Applications
Wells Fargo April 2012 - Present
T-Mobile June 2009 - April 2012
RadioShack November 2007 - June 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Business Planning, Team Building, Customer Retention, Customer Satisfaction, Staff Development, Strategic Financial..., New Business Development, Budgets, Sales Management, Community Outreach, Communication Skills, Time Management, Sales, Customer Service, Retail, Finance, Customer Experience, Banking, Coaching, Management, Recruiting, Training
Education
University of North Texas 2013 — 2015
Bachelor of Business Administration (BBA), Business Management
Texas Woman's University 2004 — 2006
Cedar Valley College 2002 — 2004
T-Mobile November 2014 - Present
EXPRESS April 2013 - November 2014
Mobileplay Partners, LLC June 2012 - April 2013
Mayflower Textile Services August 2011 - June 2012
PCC Wireless December 2010 - July 2011
InTouch Wireless August 2009 - November 2010
The Mobile Solution August 2007 - September 2009
American Pool Enterprises, Inc May 2002 - September 2006
Skills
Excel, Word, PowerPoint, Sales Management, Inventory Management, Bookkeeping, Managing Others, Self Management, Sales Force, Intercultural..., Marketing Communications, Great Plains Software, communicator, POS, Telecommunications, Teletrackor, DOS, Watson, ICAM, QuikView, Sales, Management, Merchandising, Strategic Planning, Leadership, Customer Service, Team Building, Training, Account Management, Contract Negotiation, Negotiation, New Business Development
Education
Towson University 2012 — 2015
Studying, Accounting and Business/Management
Catonsville Community College 2004 — 2011
Business Management Degree, Business Administration and Management, General
University of Maryland Baltimore County 2006 — 2008
None, Economics, N/A
State Street February 2014 - Present
City Bicycle Works August 2010 - Present
Apple June 2009 - March 2010
T-Mobile August 2006 - September 2008
Skills
Customer Service, Marketing, Sales, Leadership, Communication, Team Building, Time Management, Process Efficiency, Retail, Merchandising, Sales Management, Microsoft Excel, Social Media Marketing, Inventory Management, Bicycle Fit, Pricing, Forecasting, Photoshop, Economics, PowerPoint, Management, Social Media, Team Leadership, Team Management
Education
University of California, Davis 2008 — 2010
Bachelor's degree, Managerial Economics
Central New Mexico Community College 2006 — 2008
Associate's Degree, Pre-Management, Liberal Arts
Vistar, A PFG Company September 2015 - Present
Schlitterbahn Waterparks & Resorts February 2015 - June 2015
Kelly Services September 2013 - November 2014
T-Mobile April 2007 - August 2012
Skills
Human Resources, Time & Attendance, I-9 Compliance, Interviews, New Hire Paperwork, Call Centers, Microsoft Office, Team Leadership, Cellular Communications, Telecommunications, Customer Experience, Wireless, Service Delivery, GSM, VoIP, Mobile Devices, Customer Satisfaction, Troubleshooting, 3G, Mobile Communications, Customer Service, Time Management, Leadership, Microsoft Word, Data Entry, Outlook, Microsoft Excel, Public Speaking
Education
Central Michigan University 2015 — 2016
Master of Business Administration (MBA), Human Resources Administration
Columbia College
Bachelor of Applied Science (BASc), Business Administration and Management, Human Resources
Ozarks Technical Community College 2010 — 2011
Associate of Arts (A.A.), Undecided
Tech Help September 2015 - Present
NW Technology December 2014 - September 2015
T-Mobile January 2014 - December 2014
Cartographika December 2011 - January 2014
Ronald T. Jepson & Associates 2010 - 2011
Convergys July 2005 - August 2007
Skills
AutoCAD, Active Directory, Networking, Troubleshooting, Project Planning, Microsoft Excel, MS Project, Microsoft Office, Windows, Customer Service, Project Management, Contract Management, Photoshop, InDesign, English, Research, Teamwork, Office 365, Mobile Devices, Mobile Technology, Microsoft Exchange, Group Policy, Web Design, Information Security, Network Administration, Internet Troubleshooting, System Administration, Windows 7, Technical Support, Telecommunications, Management
Education
CDI College 2003 — 2005
Network Administrator, Information Technology
University of the Fraser Valley 2001 — 2003
Associate's degree, Major: Mathematics, Minor: Computer Sciences
Hewlett-Packard April 2009 - Present
T-Mobile 2006 - 2009
Verizon Wireless 2003 - 2006
Skills
Wireless, Solution Selling, Cloud Computing, Direct Sales, Channel, Account Management, Product Management, Customer Satisfaction, Salesforce.com, Customer Experience, Partner Management, SaaS, Sales Management, Sales Process, Sales Operations, Data Center, Channel Partners, Virtualization, HP, Pre-sales, Storage, Go-to-market Strategy, Managed Services, Networking, VoIP, Professional Services, Vendor Management
Education
The University of New Mexico 2012 — 2015
Bachelor of Business Administration (BBA), Management Information Systems
Central New Mexico Community College 2010 — 2012
Associates of Science, Engineering
The University of Texas at Arlington 1995 — 1996
Aerospace Engineering
Key Human Services June 2010 - December 2011
Key Human Services April 2010 - June 2010
T-Mobile 2007 - 2009
Key Human Services 2006 - 2007
T-Mobile 2001 - 2006
Education
Central Connecticut State University 2000 — 2005
BA, Psychology and Sociology
Gamma Healthcare 2010 - 2013
T-Mobile December 2006 - June 2009
Semo.net February 2003 - July 2006
Skills
VMware, Microsoft Office, Microsoft Exchange, Blackberry Enterprise..., iConnect, Hyper-V, Pc Systems, Healthcare Information..., Exchange 2010/2007/2003, Active Directory, Servers, Hardware, Help Desk Support
Education
Iowa Central College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Doniphan Senior Highschool 1998 — 2001
Diploma
T-Mobile January 2015 - Present
T-Mobile June 2012 - Present
T-Mobile November 2010 - Present
T-Mobile August 2010 - Present
T-Mobile September 2007 - November 2010
T-Mobile January 2006 - September 2007
T-Mobile August 2004 - January 2006
Jack Frost Mountain Ski Resort November 1999 - March 2005
Country Meadows May 2004 - September 2004
Cedar Crest College September 2002 - September 2004
Skills
Microsoft office suite, Apple OS, CMS, Jive, Blackberry BES, Microsoft Office, Customer Satisfaction, Wireless, Telecommunications, Blackberry Enterprise..., Leadership, Troubleshooting, Sales, Training, Time Management, Blackberry, Customer Service, Mobile Devices, Call Centers, Call Center, Cellular Communications, Coaching, Customer Experience, Customer Retention, Employee Training, Mobile Technology, Networking, Process Improvement, Software Documentation, Team Leadership, Team Management, Teamwork, Awesomeness, Technical Support, VoIP
Education
Liberty University 2010 — 2013
Masters Of Education, Special Education and Teaching, 3.89
Cedar Crest College 1999 — 2004
Bachelor of Arts (B.A.), Psychology
Kutztown University of Pennsylvania 2000 — 2002
n/a, Criminology, n/a
Jim Thorpe Senior High School 1995 — 1999
High School Diploma, College Prep
T-Mobile January 2013 - Present
Bellevue College May 2011 - Present
Aquent August 2011 - September 2012
Eastside Montessori Education Foundation June 2008 - June 2012
Microsoft Corporation September 2006 - December 2010
Microsoft Corporation April 2005 - August 2006
Microsoft Corporation June 2002 - March 2005
Rowan Cabarrus Community College 1998 - 1999
Skills
Instructional Design, Technical Writing, Instructor-led Training, Curriculum Development, Adult Learning Theory, SharePoint, Captivate, Information Mapping, E-Learning, Hands-on Training, Blended Learning, Training Delivery, Technical Training
Education
University of North Carolina at Charlotte 2001 — 2003
Graduate Certificate, IT Management
Catawba College 1999 — 2001
BBA, Information Systems
The Evergreen State College 1992 — 1994
BA, Liberal Arts; Theatre
Old Dominion University 1990 — 1991
Nissan Motor Company November 2013 - Present
T-Mobile November 2009 - June 2012
Capital One Auto Finance March 2008 - November 2009
Red Ventures May 2007 - December 2007
Skills
Customer Retention, Sales Management, Call Center, Customer Satisfaction, Cold Calling, Sales, Account Management, Customer Service, Telecommunications, Credit, Salesforce.com, Outlook, CRM, Networking, Data Entry, Telemarketing, Troubleshooting, Time Management, Training, Leadership, Call Centers, Customer Experience, Strategy, Sales Operations, Wireless, Sales Process, Technical Support, Selling, Advertising, Direct Sales, Team Leadership
Education
I attended Texas Woman's University of Denton 2008 — 2009
Cedar Valley College 2005 — 2007
Associate's degree, Core Curriculum
The Home Depot February 2013 - Present
GraceWorks Ministries, Inc. August 2011 - August 2012
Self - Employed February 2009 - April 2011
T-Mobile January 2008 - February 2009
Skills
Data Entry, Office Administration, QuickBooks, Process Scheduler, Calendars, Event Planning, Project Management, Adobe Acrobat, Research, Confidentiality, Accounts Payable, Quicken, Human Resources, Administrative..., Microsoft Office, Volunteer Recruiting, Volunteer Training, Volunteer Management, Volunteering, Cover Letters, Business Letters, Accounts Receivable, Public Relations, Event Management, Social Media, Program Development, Strategic Planning, Public Speaking, Blogging, Social Media Marketing, Marketing, Nonprofits
Education
CCI Training Center 2010 — 2011
Medical Billing & Codeing, Dallas, TX, Codeing, A
Dental Replacements, Richardson, TX 2009 — 2010
Dental Assisting, Denistry, A
Montreat Anderson Collage 1977 — 1980
Liberal Arts, Business Administration and Management, General, 3.9
T-Mobile February 2012 - Present
SAI Communications December 2010 - February 2012
Maxton Technology 2007 - November 2010
Crown Castle International June 2005 - June 2007
T-Mobile June 2003 - June 2005
Nextel 1999 - 2003
Skills
LTE, Wireless Networking, Site Development, Zoning, UMTS, Project Management, Modernization, Cellular Communications, Wireless, CDMA, Site Acquisition, Telecommunications, Program Management, 4G, System Deployment, 3G, WiMAX, RF, Fiber Optics, Optical Fiber, RF Engineering, Antennas, WCDMA, 2G, Rollout, WiFi, Backhaul
Education
Central Connecticut State University 1984 — 1990
Bachelor of Science, BS in Finance, BS in Accounting
PSMLV, Inc. t/a Penn Sheet Metal 2009 - Present
Robert Half 2004 - 2009
Memorial Presbyterian Church 2006 - 2008
Verizon Wireless 2002 - 2004
T-Mobile 1999 - 2002
VoiceStream Wireless 1998 - 1999
Omnipoint Wireless 1997 - 1998
Skills
Office Administration, Benefits Administration, Bookkeeping, Human Resources, Payroll, IT Operations, Social Media Marketing, Advertising, Web Design, 401k, Marketing Management, Network Administration, Financial Analysis, Financial Reporting, Corporate Finance, Office Management, Administrative..., Telecommunications, Technical Analysis, Management, Talent Acquisition, Account Management, Team Building, Recruiting, Customer Service
Education
Cedar Crest College
eRichards Consulting October 2010 - Present
Metcalf Paving Company, Inc December 2008 - October 2010
William Raveis Real Estate May 2010 - August 2010
T-Mobile April 2008 - December 2008
Education
University of New Haven 2011 — 2012
MBA, Global Marketing and eCommerce
Central Connecticut State University
Bachelor of Arts, Psychology
Pomperaug Regional High School
Intellectual Ventures December 2014 - Present
Horse 'n' Round Studio September 2003 - Present
Seattle Knights October 2000 - Present
T-Mobile March 2011 - December 2014
Ben Franklin Crafts and Frames October 2006 - December 2010
Cingular February 2006 - January 2007
Children's Hospital & Regional Medical Center, Seattle, WA January 2005 - December 2005
Getty Images February 2000 - September 2004
Getty Images, Inc January 2000 - January 2004
Catapult, an IBM Company January 1996 - January 2000
Skills
Content Management, Technical Writing, Microsoft Office, Editing, Software Documentation, SharePoint, HTML, Visio, Content Development, User Experience, User Interface Design, Training, Technical Communication, Technical Documentation, Proofreading, SnagIt, Microsoft Word, Documentation, Writing, Manuals, User Interface, Formatting, Online Help, Tutorials, Instructions, Requirements Analysis, Document Design, Guides, Grammar, PDF, Word, Troubleshooting, Writing Skills, RoboHelp, Research, Adobe Acrobat, Information Architecture, Information Design, Instructional Design, E-learning, Paint Shop Pro, Web Content Management, Style Guides, Multimedia, Personas, Photoshop, Requirements Gathering, Copy Editing, Functional..., MadCap Flare
Education
Cedarville University 1991 — 1995
Bachelor of Arts, Technical Writing
Cedarville University 1991 — 1995
BA, Technical Communication
CenturyLink May 2013 - July 2015
Apex Systems January 2012 - July 2012
T-Mobile January 2011 - December 2011
Safety Compliance Management Inc. June 2010 - December 2010
T-Mobile April 2006 - June 2010
Skills
DWDM, ULH3, Telecommunications, Troubleshooting, IT Security Policies &..., Integration, Computer Hacking..., OSI Model, Network Design, Computer Network..., IT Security Policies, IT Security Best..., Information Security, IPS, IDS, Firewalls, Optical Transport, SONET, SDH, ULH2, Ethernet over SONET, Ethernet over SDH, Optical Fiber, Carrier Ethernet, GSM, LTE, CDMA, Infinera, Ciena, Alcatel, Wireless Telecom, Juniper Switches, Cisco Technologies, Servers, Customer Service, Computer Hardware, Wireless, Ethernet, Log Analysis, OTN, IP, Switches, Routers, Networking, UMTS, Software Installation, Technical Support, Wireless Networking, Cellular Communications, Hardware
Education
EC-Council 2015 — 2015
Computer Hacking Forensic Investigator, Cyber/Computer Forensics
Central New Mexico Community College 2013 — 2013
Livermore High School 1988 — 1993
High School, General
Tri-State Biologics May 2015 - Present
Ballet Forte at Wings Conservatory January 2015 - Present
Verizon Wireless March 2008 - May 2015
T-Mobile August 2007 - February 2008
Cold Stone Creamery November 2004 - May 2006
Skills
Inventory Management, Access, Microsoft Works, Direct Sales, Leadership, Sales, Training, Customer Service, Sales Operations, Microsoft Office, Strategic Planning, Marketing, Time Management, Strategy, QuickBooks, Accounts Payable, Management, Account Management, Retail
Education
Centenary College 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
Centenary College 2009 — 2011
BA, Business Management, 3.468
West Morris Central High School 1999 — 2003
High School Diploma, Business Management
MetLife March 2015 - Present
MetLife August 2010 - Present
MetLife May 2008 - March 2011
MetLife November 2006 - April 2008
INFO NXX November 2005 - September 2006
INFONXX, Inc. 2005 - 2006
T-Mobile 2003 - 2005
Westinghouse Communications 2002 - 2002
Vertek 1998 - 1999
Skills
Business Intelligence, Business Analysis, Strategy, Project Management, Analytics, Management, Telecommunications, Leadership, Budgets, Analysis, Vendor Management, Program Management, Business Process..., IT Strategy, Process Improvement, PMO, Business Process, Project Portfolio..., SDLC, Change Management, Requirements Analysis
Education
Lehigh University - College of Business and Economics 2009 — 2010
Professional Certification, Project Management
Cedar Crest College 1992 — 1995
BS, Business & Econ
Becahi 1986 — 1990
St. Theresa School
TELUS January 2013 - Present
TELUS June 2006 - December 2012
Rogers Communications 2001 - 2006
T-Mobile 2000 - 2001
Clearnet Communications 1998 - 2000
Rogers Communications 1996 - 1998
Saudi Telecom Company 1986 - 1995
PLDT 1982 - 1986
Skills
Telecommunications, Wireless, Requirements Analysis, Business Analysis, IP, Agile Methodologies, Integration, SDLC, Project Management, Software Project..., Product Management, Program Management, Solution Architecture, Testing, Vendor Management, GSM, GPRS
Education
triOS College Business Technology Healthcare 2004 — 2005
Network Eng'g
Centennial College 2002 — 2004
Telecom Specialist, Project Management
Mapua Institute of Technology 1977 — 1982
Bachelor's Degree, B.S. in Electrical Eng'g
Ford ESP Profit Builder Program Special Fianace ManagerSellers Auto Group2014 - 2015
T-Mobile November 2009 - September 2011
MJ Capital Inc. June 2007 - December 2009
Skills
Time Management, Selling, Sales Management, Management, Finance, Sales, Direct Sales, Mortgage Lending, Sales Process, Account Management, Team Building, Team Leadership, Sales Operations, New Business Development, Customer Service, Business Development, Cold Calling
Education
Central Michigan University 1987 — 1992
T-Mobile 2012 - Present
Pierce County Civil Service Commission July 2002 - Present
ECONET/Univera, Inc. November 2006 - April 2011
Farmers Insurance January 2004 - November 2006
Gordon Thomas Honeywell April 2001 - April 2003
TRX July 2000 - April 2001
LabCorp November 1999 - July 2000
United States Air Force October 1996 - November 1999
Skills
Leadership Development, Change Management, Coaching, Team Building, Vendor Management, Military, Performance Management, Employee Relations, Human Resources, Policy, Onboarding, DoD, Customer Service, Negotiation, Recruiting, Presentations, Strategic Planning, Personnel Management
Education
Central Michigan University 1998 — 1999
Masters, Human Resources Administration, 3.95 GPA
Community College of the Air Force
Associate of Science (A.S.), Logistics Management
Wayland Baptist University
Bachelor of Applied Science (BASc), Business Management & Occupational Education
Best Value Auto Sales October 2014 - Present
Altra Industrial Motion November 2013 - January 2015
AT&T Mobility January 2010 - May 2012
T-Mobile October 2006 - September 2008
Skills
Online Advertising, Direct Sales, Sales, Marketing Strategy, Marketing Communications, Advertising, Business, B2B, Sales Operations, Strategy, CRM, Strategic Partnerships, Product Management, Team Leadership, Sales Process, Building Customer..., Ethical Decision Making, Customer Service, Wireless, Management, Leadership, Strategic Planning, Sales Management, Microsoft Office
Education
Central Connecticut State University 2012 — 2015
Bachelor's degree, Management Information Systems, General
Central Connecticut State University
Management Information Systems
Pramira July 2013 - Present
T-Mobile March 2011 - July 2013
TruePosition February 2009 - March 2011
Further Enterprise Solutions October 2006 - February 2009
Skills
RF, Drive Test, Optimization, UMTS, LTE, CDMA, GSM, 3G, WCDMA, RF Engineering, Wireless, TEMS, GPRS, 4G, MapInfo, TEMS Investigation
Education
Cebu Institute of Technology 1993 — 1998
Bachelor of Science, Electronics and Communications Engineering
University of San Carlos
Bachelor of Science (BS), Electronics and Communications Engineering
T-Mobile April 2014 - Present
Office Team - Robert Half International September 2013 - Present
Robert Half Technology December 2013 - February 2014
On Point IT Solutions May 2010 - July 2013
Business Data Solutions (BDS SpA) June 2007 - January 2010
Charter Communications February 2000 - December 2006
Skills
Online Advertising, Lead Generation, Digital Media, Advertising, QuickBooks, IT Solutions, IT Management, Contract Negotiation, Contract Management, IBM Certified, IBM Servers, IBM Storage, Salesforce.com..., Salesforce.com System..., Salesforce.com..., Salesforce Training, HP Procurve Networking, Network Administration, Network Security, Sales Operations, Operations Management, Business Continuity, Data Analysis, Databases, Database Administration, Relational Databases, Human Resources, Health Benefits..., 401k Administration
Education
University of Pheonix 2006 — 2009
Bachelor of Science (BS), Business Management, 3.658
Catawba Valley Community College 1995 — 1996
Phlebotomy, Phlebotomy Technician/Phlebotomist, 3.954
Talentporte, Inc. March 2015 - Present
CTL Resources September 2014 - March 2015
NetEffects August 2012 - September 2014
Microsoft September 2011 - August 2012
Motricity September 2010 - September 2011
T-Mobile December 2009 - September 2010
T-Mobile January 2008 - December 2009
VIABLE RESOURCES, INC January 2002 - November 2004
AVAYA, INC March 2000 - December 2001
Alltel April 1994 - March 2000
Skills
Cloud Computing, Vendor Management, Software Project..., Project Management, Enterprise Software, Integration, Telecommunications, SDLC, Project Portfolio..., SharePoint, Leadership, Wireless, Management, PMO, Product Lifecycle..., Managed Services, Software Documentation, Business Development, Networking, Cross-functional Team..., System Deployment, SaaS, Program Management, PMP, Oracle, Strategic Planning, Strategy, Collaborative Problem..., ATG Commerce, Endeca, Hyper-V, IT Project & Program..., Strategic Roadmaps, Atlassian JIRA, Confluence, Agile Methodologies, Scrum, Office 365
Education
Central Michigan University 1989 — 1992
Bachelors, Business
SQL Soft 2009 — 2009
Technical, MOSS 2007
Strategy Computers 2006 — 2007
Technical, A+, MCSE 2003 Cource work, MCDBA 2003 Cource work
Stephens College 1987 — 1989
Fashion/Apparel Design, Merchandising, Marketing
City of Carmel July 2014 - Present
Indiana State Department of Health March 2011 - June 2014
Braun Kendrick Finkbeiner PLC July 2009 - August 2009
Michigan Supreme Court - Justice Marylin Kelly May 2008 - July 2008
T-Mobile 2005 - 2007
Skills
Legal Research, Legal Writing, Mediation, Administrative Law, Health Law, Litigation, Appeals, Legal Advice, Legal Compliance, Research
Education
Michigan State University College of Law 2007 — 2010
J.D., Law
Central Michigan University 2001 — 2005
B.S., History and Psychology
First Mortgage Company July 2014 - Present
Isleta Resort & Casino July 2012 - July 2014
HP August 2010 - June 2012
YMCA Central New Mexico May 2010 - August 2010
T-Mobile June 2008 - April 2010
AT&T Mobility December 2007 - April 2008
Verizon Wireless February 2006 - October 2007
Client Logic February 2005 - May 2005
Skills
Technical Support, Active Directory, Windows, Software Installation, Operating Systems, Wireless, Computer Hardware, Call Centers, Networking, Sales, System Administration
Education
Central New Mexico Community College 2013 — 2015
Pre-Health Sciences
ITT Tech 2009 — 2011
CNS, Information Technology
Eastern New Mexico University 2003 — 2004
Information Technology
Crown Worldwide Group September 2014 - Present
Cartus July 2011 - September 2014
県教育委員会の組織 新潟 (Niigata Prefecture Board of Education) July 2009 - April 2011
T-Mobile January 2009 - August 2009
People's United Bank September 2007 - December 2008
Best Buy for Business 2005 - 2007
CCSU 2002 - 2006
Skills
Leadership, Management, Advertising, Social Media, Customer Service, Sales, Strategy, Social Media Marketing, Integrated Marketing, Marketing Communications, Photoshop, Adobe Creative Suite, Online Marketing, Social Networking, Time Management, Microsoft Office, Portrait Photography, Community Outreach, Marketing, Facebook, Event Management, Marketing Strategy, Team Building, Relocation, Account Management, Global Mobility, Public Relations, Event Planning, Online Advertising, PowerPoint, Wedding Photography, Training, Project Management, Operations Management, Team Management, Leadership Development, Educational Leadership, Employee Engagement, HR Policies, Compensation & Benefit, Business Development, Strategic Planning, Sales Presentations, Expatriate Management, Process Efficiency, Business Efficiency, Risk Management, Vendor Management, Collateral Management, Conceptualizer
Education
Central Connecticut State University 2002 — 2006
Bachelor's Degree, Marketing, 3.0
New York Military Academy 1999 — 2001
High School, Discipline, leadership, loyalty, 3.85
ABC Libraries June 2015 - Present
Thomson Reuters Elite January 2014 - June 2015
Stream Global Services January 2013 - January 2014
Planet Fitness December 2011 - August 2013
Driveline Retail Services August 2012 - May 2013
Michaels Stores, Inc. July 2012 - November 2012
Hyatt Hotels Corporation August 2009 - October 2011
T-Mobile April 2009 - May 2010
Los Alamos National Laboratory June 2007 - October 2007
Skills
Telephone Skills, Microsoft Office, Call Centers, World Class Customer..., Computer/Technical..., Phone Skills, Typing, Document Design, Organizing, Cashiering, Problem Solving, Technical Support, Merchandising, Writing, Editing, C and C++ Programming, Unix/Linux, WordPress, Social Media, SharePoint Designer, Invoicing, Customer Service
Education
The University of New Mexico 2013 — 2017
Bachelor's of Science, Technology & Training, minor in Computer Science
University of New Mexico 2013 — 2017
Bachelor of Science, Technology & Training
Central New Mexico Community College 2010 — 2012
Associates, Liberal Arts and Sciences/Liberal Studies, 3.8
Santa Fe Community College
Associate's degree, Computer Science, 3.7
T-Mobile December 2012 - Present
T-Mobile September 2012 - December 2012
T-Mobile July 2011 - August 2012
T-Mobile March 2010 - July 2012
T-Mobile November 2008 - March 2010
T-Mobile April 2008 - November 2008
Blue Gator Bar and Grill June 2003 - January 2008
Skills
Sales, Telecommunications, Management, Customer Service, Sales Management, Account Management, Direct Sales, Sales Operations, Team Leadership, Wireless, People Management, People Development, New Business Development, Business Development
Education
Central Michigan University 2002 — 2007
Bachelor’s Degree, Psychology, B
T-Mobile 2012 - Present
GM Voices August 2006 - August 2011
Intorrent Technologies 2006 - 2011
Skills
System Administration, Network Administration, A+ Certified, TCP/IP, IP PBX, VoIP, Digium Asterisk..., Microsoft Office..., Desktop Support, Trouble Ticketing, Computer Hardware..., Portable Device Support, Peripheral Support, Remote Support, Call Center Support, Microsoft Windows and..., Microsoft Exchange..., Active Directory, Sonicwall Enhanced..., VPN, Antivirus, Microsoft CRM Dynamics, Vtiger, Technical Documentation, Mac OS X, Voice and Data Cabeling
Education
Central Michigan University 2001 — 2006
Bachelor of Science in Business Administration, Management Information Systems
Hoffman & Morris August 2006 - Present
T-Mobile 2003 - 2006
Loehmanns 1983 - 1993
Skills
Sales Management, Team Leadership, Organizational...
Education
Central Michigan University 1975 — 1979
BS, Business Administration
St. Luke's Hospital and Health Network March 2006 - Present
T-Mobile 1996 - 2003
Education
Cedar Crest College 2003 — 2006
BSN, Nursing
Warren County Community College 1989 — 1991
AA, Liberal Arts
T-Mobile 2014 - Present
Mitchell & Presley Talent Group 2011 - Present
Convergys 2008 - 2010
Convergys 2007 - 2008
Skills
Acting, Theatre, Performing Arts, Film
Education
University of New Mexico 2012 — 2014
Secondary Education and Teaching
Central New Mexico Community College
Associate's Degree, General Studies
T-Mobile June 2012 - August 2012
TeleTech November 2011 - January 2012
Sprint August 2010 - August 2011
Server/ Expediter Mimi’s Cafe October 2007 - May 2010
1-800-Flowers.com October 2001 - November 2002
Education
Alamogordo High School
High School Diploma
Central New Mexico Community College
Enterprise Rent-A-Car July 2012 - Present
T-Mobile February 2010 - Present
Pizza Hut January 2009 - July 2010
JCPenney September 2006 - January 2007
Skills
Public Speaking, Bilingual, Customer Service, Sales, Fast Learner, People Skills, Interpersonal Skill
Education
Finger Lakes Community College 2010 — 2011
Criminal Justice/Police Science
Cayuga County Community College 2009 — 2010
Criminal Justice/Police Science
T-Mobile 2011 - 2012
Assurant Solutions May 2009 - February 2011
Assurant Solutions October 2008 - May 2009
Assurant Solutions June 2006 - October 2008
Assurant Solutions December 2003 - June 2006
Skills
Customer Service..., Technical Support, Call Center
Education
Cedar Valley College 1990 — 1992
Associate of Arts and Sciences (A.A.S.), General Studies
Phillips Pet Food & Supplies October 2012 - Present
Coleman Reality April 2012 - Present
T-Mobile December 2007 - June 2012
Education
Cedar Crest College 2000 — 2003
Dieruff High School
T-Mobile October 2012 - Present
PreCom Communications May 2012 - October 2012
Gordons IGA February 2008 - May 2010
Skills
Efficient in gun..., Physically fit and..., Proficient in grammar,..., Willing to be certified, Willing to work any...
Education
Central Arizona College 2009 — 2011
Associate's degree, Art/Art Studies, General
T-Mobile January 2015 - April 2015
Sitel April 2012 - October 2014
Circle K April 2012 - September 2012
TRUCAMGLASS January 2008 - January 2012
Skills
Microsoft Word, Microsoft Excel, Technical Support, Customer Service, Customer Advocacy, Mentoring, Call Centers, Customer Satisfaction, Customer Experience, Team Leadership, Team Management, Training
Education
Central New Mexico Community College 2006 — 2007
Graphic Design
Unm Valencia
UNM FSAE January 2015 - Present
UNM Engineering Student Services August 2014 - Present
STEM UP March 2013 - May 2014
T-Mobile August 2008 - March 2011
Verizon Wireless March 2006 - August 2008
Wells Fargo July 2005 - February 2006
America Online June 2003 - June 2005
Baskin Robbins January 1995 - February 2003
Skills
Critical Thinking, Matlab, Mechanical Aptitude, Public Speaking, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, English, Windows, Event Planning, AutoCAD, Time Management, Organization, Communication Skills, Sales, Sales Management, Small Group..., Marketing, Leadership, Management, Mentoring, Troubleshooting, Technical Support
Education
The University of New Mexico 2013 — 2016
Bachelor's Degree, Mechanical Engineering
Central New Mexico Community College 2011 — 2013
Associate's Degree, Engineering, Physics, Liberal Arts
T-Mobile Sr. Analyst, Business ProcessT-MobileOctober 2009 - May 2013
T-Mobile September 2007 - October 2009
Skills
Telecommunications, Mobile Devices, Call Centers, Wireless, Testing, Integration, GSM, Team Leadership, Process Improvement
Education
Central Connecticut State University 1995 — 1999
Bachelor of Arts (B.A.), Music
Walmart October 2013 - Present
T-Mobile December 2012 - October 2013
Stream Global Services April 2012 - December 2012
Skills
Technical Support, Electronics, Sales, Customer Service, Customer Satisfaction, Customer Experience, Customer Oriented, Computers, Windows, Macintosh Applications, Wireless Networking
Education
Central New Mexico Community College 2014 — 2017
US Army August 1989 - Present
United States Department of Defense June 2007 - November 2010
T-Mobile January 2003 - June 2006
Skills
Leadership, Team Leadership, Troubleshooting, Team Building, Process Improvement, Customer Service, Training, Sales, Customer Satisfaction, Microsoft Word, Data Entry, Call Centers
Education
Pima Medical Institute-Albuquerque 2014 — 2015
Central New Mexico Community College
nursing, emergency medicine