T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
Management & Training Corporation January 2015 - Present
Corporate Technologies LLC November 2013 - April 2014
U.S. Marine Corps September 2008 - September 2013
T-Mobile September 2007 - September 2008
US Navy September 2002 - September 2007
Skills
A+ Certified, Security Clearance, Windows Server 2003, Active Directory, Network Administration, Windows Server, Security, Troubleshooting, Security+, Network Security, Information Assurance, Cisco Routers, Military, Networking, VoIP, DHCP, Microsoft Exchange, VMware, CCNA, OSPF, Network Design, Computer Network..., WAN, LAN-WAN, Help Desk Support, Routers, Cisco Technologies
Education
College of Western Idaho 2014 — 2016
Associate's Degree, Criminal Justice and Corrections
Eagle High School 1997 — 2001
Diploma, General Studies
Time Warner Cable January 2014 - April 2014
T-Mobile January 2013 - October 2013
Cashman Photo Enterprises March 2006 - April 2012
Skills
Adobe Creative Suite, Microsoft Office, Graphic Design, Networking, Technical Support, Troubleshooting, Training
Education
College of Southern Nevada 2014 — 2018
Bachelor of Arts (B.A.), Graphic Design, First year
Clark County Adult Education 2004 — 2004
General Education Diploma
T-Mobile October 2013 - Present
T-Mobile October 2012 - September 2013
Ayass Lung Clinic & Sleep Center LLP December 2011 - October 2012
T-Mobile November 2009 - March 2012
Dillards July 2008 - September 2009
Gift shops Inc September 2005 - June 2008
Gift Shops Inc November 2004 - September 2005
Skills
Telecommunications, Wireless, Sales Operations, Sales Management, Sales, Account Management, Customer Retention, Customer Satisfaction, Leadership, Direct Sales, Business Development, Retail, New Business Development, Management, Cold Calling, Customer Experience, CRM, Training, Networking, Inventory Management, Team Building, Sales Process, Time Management, Strategic Planning, Salesforce.com, Solution Selling, B2B, Mobile Devices, Customer Service, Team Leadership, Strategic Partnerships, Sales Presentations, Managed Services
Education
The University of Texas at Dallas 2008 — 2011
Bachelor, Management Information System
Collin County Community College 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
Better Homes and Gardens Real Estate December 2013 - Present
Urban League 2014 - 2014
T-Mobile December 2008 - April 2012
Keller Williams Central 2006 - December 2008
Adventure Landing November 2000 - September 2002
Skills
World Class Customer..., Market Expert, Strategic leadership..., Problem Solving, Customer Satisfaction, Troubleshooting, Training, Technical Support, Real Estate, Coaching, Sales, Management, Marketing Strategy, Outlook, Customer Service, Leadership, Project Management, Account Management, Selling, Call Centers, Budgets, Team Building, Team Leadership, Telecommunications, Vendor Management, Contract Negotiation, Customer Experience, Marketing, Networking
Education
Collin County Community College 2004 — 2006
Plano Senior High School 2003 — 2004
Vines Senior High School 2002 — 2003
Wilson Middle School
nissan of mckinney May 2014 - Present
Land Rover Dallas September 2013 - April 2014
Harley Davidson of North Texas March 2013 - September 2013
Superbikes Of Dallas April 2012 - April 2013
T-Mobile February 2009 - October 2010
Skills
Customer Satisfaction, Customer Service, Telecommunications, Sales, Call Center, Customer Experience, Customer Retention, Retail, 3G, Retail Sales, Cellular Communications, Technical Support, Troubleshooting, Call Centers, Training, Networking, Vendor Management, Team Building, Team Leadership
Education
Collin County Community College 2011 — 2014
Associate of Arts (AA), General Studies
ITS Academy April 2014 - Present
The Beauty Tyrant May 2011 - April 2014
Applebee's May 2011 - August 2013
Indira Salon September 2010 - May 2011
T-Mobile July 2007 - September 2010
Skills
Exceptional..., Proven Leadership..., Excellent Customer..., Customer Satisfaction, Customer Service, Beauty Industry, Call Center, Customer Experience, Customer Retention, Retail, Cosmetics, Retail Sales, Telephone Skills, Data Entry, Sales, Management, Microsoft Office, Inventory Management, Call Centers, Budgets, Employee Training, Facebook, Food, Leadership, Marketing, Merchandising, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Process Scheduler, Recruiting, Small Business, Social Media, Social Media Marketing, Social Networking, Team Building, Teamwork, Team Leadership, Time Management, Training, Visual Merchandising, Waxing, Access, Advertising, Coaching, Direct Sales, Event Planning, Fashion, Event Management
Education
ITS Academy 2013 — 2014
Certificate, Cosmetology, Barber/Styling, and Nail Instructor
Collin County Community College 2012 — 2013
Elementary Education and Teaching
Ogle School of Hair, Skin and Nails 2009 — 2010
Cosmetology License, Cosmetology
T-Mobile July 2001 - Present
Nortel Networks November 2000 - July 2001
Voicestream Wireless May 2000 - November 2000
Rotobrush International Inc November 1999 - May 2000
Bugle Boy November 1998 - November 1999
Famous Footwear November 1996 - November 1998
Colortyme March 1996 - November 1996
Rent-A-Center October 1995 - February 1996
Bargin City September 1993 - October 1995
US Army September 1987 - September 1993
Skills
Decision Making, Empathy, Problem Solving, KPI/Metric Analysis, Creative Thinking, Time Management, Customer Relations, Effective Leader, Highly Adaptable, Innovation, Microsoft Office, VBA, SharePoint, Telecommunications, Wireless, 4G, Cellular Communications, Customer Service, Training, RF, LTE, UMTS, Mobile Devices
Education
Tarleton State University 2011 — 2013
Bachelor of Science, Business Administration
Collin County Community College 2008 — 2011
Associate of Arts
Paris High School 1983 — 1987
High School Diploma
Asurion March 2014 - Present
CAKE Nightclub January 2014 - November 2014
AT&T August 2013 - February 2014
AT&T May 2013 - August 2013
AT&T January 2013 - May 2013
Carter's OshKosh B'gosh September 2009 - October 2012
American Eagle Outfitters September 2007 - November 2009
T-Mobile 2005 - 2006
Sprint Nextel 2003 - 2005
Hertz 2000 - 2002
Skills
Merchandising, Payroll, Visual Merchandising, Store Management, Loss Prevention, Merchandise Planning, Apparel, CPFR, Driving Results, Retail, Styling, Trend Forecasting, Fashion, Assortment, Trend Analysis, Store Operations, Trend, Window Displays, New Store Openings, Department Stores, New Store Development, Retail Sales, Footwear, Planograms, Customer Service, Operations Management, Profit, Inventory Management, Inventory Control, Shrinkage, POS, Sportswear, Sales, Mannequin Styling, Denim, Fashion Design, Associate Development, Multi-channel Retail, Cashiering, Cash Register, Marketing, Multi-Unit Management, Brand Development, Sourcing, Employee Training, Inventory, Training, Customer Retention, Hiring Employees, Hiring
Education
ITT Technical Institute 2009 — 2011
Bachelor, Information security system
Collins College 2007 — 2008
Associate, Science; Personal Computer/Network Technology
Central New Mexico Community College 2005 — 2007
Associate, Science; Business Management
Rolltech April 2015 - Present
SHIFT by Project 100 July 2014 - February 2015
Zappos Family of Companies July 2011 - July 2014
Zappos.com July 2011 - July 2014
Zappos Family of Companies June 2012 - September 2012
T-Mobile November 2009 - June 2011
Skills
Customer Service, Coaching, Mentoring, Inspiring Teams, Leadership, Team Leadership, Merchandising, Retail Buying, Interviews, Employee Training, Sales, Call Centers, Employee Relations, Social Networking, Management, Team Building, Outlook, Data Entry, Time Management, Empowerment, Event Planning, Coordinating Events, Quality Assurance, Escalation Resolution, Customer Escalation..., Microsoft Office, ADP ezLaborManager
Education
College of Southern Nevada 2011 — 2012
Emergency Medical Technology/Technician (EMT Paramedic)
T-Mobile February 2012 - Present
T-Mobile May 2011 - February 2012
TEKsystems May 2010 - May 2011
Self 2008 - 2009
US Army June 2002 - June 2005
Skills
Cisco Technologies, OSPF, CCNA, BGP, Troubleshooting, WAN, Ethernet, Networking, Routers, MPLS, Network Architecture, Cisco IOS, Wireless Networking, Computer Network..., Telecommunications, Data Center, Network Design, Network Engineering, CCNP, Servers, Switches, VoIP, Technical Support, Cisco, Routing, TCP/IP, Metro Ethernet, VLAN, ATM networks, Ants, QoS
Education
Collin County Community College 2005 — 2010
AAS, Computer Network Technologies
MarketSource August 2014 - Present
MarketSource January 2014 - August 2014
AppleOne Employment Services September 2013 - January 2014
Sprint June 2012 - May 2013
T-Mobile August 2009 - May 2012
Best Buy November 2003 - August 2009
Skills
Leadership, Training, Management, Sales Operations, Recruiting, Performance Management, Team Leadership, Sales, Human Resources, Coaching, Retail, Budgets, Employee Engagement, Customer Satisfaction, Sales Management, Hiring, Inventory Management, Team Building
Education
College of Southern Nevada 2004 — 2014
Business Administration, Management and Operations
Gulf Coast Pro Construction (Register Brothers,LLC) September 2014 - Present
Independant Contractor- LuckyGunner, LLC August 2013 - September 2014
Sprint March 2009 - May 2010
AT&T March 2002 - October 2008
T-Mobile July 1999 - March 2002
Skills
Construction Management, Contract Negotiation, Remodeling, Small Business, Commercial Construction, P&L Management, P&L Responsibility, Accounts Payable, Sales Operations, Sales Management, Construction Safety, Telecommunications, Inventory Management, Cold Calling, Payroll, Sales Presentations, Loss Prevention, Retail Category..., Managing multiple..., Technical Support, Hiring, Management, Multi-unit Retail..., New Hire Training, Team Building, New Business Development, Team Leadership, Leadership
Education
College of the Mainland 2011 — 2015
Bachelor's degree, Business Administration, Management and Operations
Commerce House July 2014 - Present
Globe Runner SEO September 2012 - May 2014
Third Corner, LLC 2011 - 2012
Advice Interactive Group October 2010 - July 2011
T-Mobile August 2009 - September 2010
Skills
Web Project Management, HTML5, CSS 3, jQuery, Use Case Analysis, User Interface Design, Usability Testing, Mobile Applications, Front-end Development, JavaScript, Technical Writing, CSS, Web Marketing, ActionScript, User Experience, HTML 5, Web Design, AJAX, Front-end, C#, Software Development, Web Development, CSS3, HTML, WordPress, Graphic Design, Drupal, User Interface, Java, Web Applications, SEO, Web Analytics, Google Analytics, E-commerce, CMS
Education
The University of Texas at Dallas 2010 — 2013
BA, Arts and Technology, Senior
Collin County Community College 2006 — 2008
AAS, Applied Graphic Design
Hyundai Capital America June 2012 - Present
T-Mobile February 2008 - June 2012
Alliance Data February 2006 - January 2007
Capital One Auto Finance March 2005 - January 2006
Skills
Analytics, Data Entry, Customer Service, Technical Support, Microsoft Word, Microsoft Excel, Escalation, •Policy and procedure...
Education
Collin County Community College 2012 — 2014
Bachelor of Science (BS), Electrical and Electronics Engineering, 3.0
Best shot Photo booths June 2013 - Present
Freelance Event Coordinator January 2007 - Present
Western National Group January 2013 - August 2013
Greystar/GHP Management May 2009 - June 2011
T-Mobile March 2008 - May 2009
Romano's Macaroni Grill March 2001 - May 2008
Velvet Rope Events 2007 - 2008
Hyatt Hotels Corporation March 2005 - May 2007
Skills
People Management, Task Management, Sales Operations, Hospitality, Customer Service, Sales, Hospitality Management, Front Office, Food & Beverage, Customer Satisfaction, Hotels, Revenue Analysis, Restaurants, Event Planning, Event Management, Training, Time Management, Customer Retention, Marketing
Education
University of Phoenix 2008 — 2011
BA, Hospitality Management
College of the Canyons 2003 — 2008
AA, Transfer Studies
William S. Hart High School 1999 — 2003
HS Diploma, Transfer Studies
Black Knight Studios June 2013 - Present
All Things Computer Inc September 2012 - Present
T-Mobile January 2011 - Present
Barrister Global Services Network October 2012 - March 2013
Wells Fargo July 2007 - September 2008
Skills
Computer Hardware, Computers, Programming, Visual C#, HTML 5, Java, Android Development, Windows Phone, Customer Experience, Customer Retention, Sales, Retail, Customer Service, Call Centers, Cellular Communications, Sales Operations, Customer Satisfaction, Wireless, Direct Sales, Mobile Devices, Telecommunications, Account Management, Troubleshooting, Android
Education
College of Southern Nevada 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Computer Programming/Programmer, General/
A.T.I 2008 — 2008
HAVC Certification, Heating, Air Conditioning, Technician (HAC, HACR, HVAC, HVACR)
Keller Williams Realty October 2012 - Present
Wingspan Advisors July 2012 - November 2012
T-Mobile September 2010 - March 2011
Citi Financial June 2009 - August 2010
FedEx Kinko’s January 2007 - March 2008
Skills
Real Estate, Real Estate Market, Real Estate License, Communication, Long-term Customer..., Customer Service, Office Administration, Administrative Work, Microsoft Office, Adobe Acrobat
Education
Collin County Community College 2012 — 2014
TBA, Real Estate/Marketing, 3.6 Avg GPA
Progressive Insurance August 2013 - Present
USAA May 2011 - August 2013
USAA May 2011 - August 2013
Trane June 2010 - January 2011
T-Mobile May 2007 - May 2010
Skills
Insurance, Customer Service, Microsoft Office, Microsoft Excel, Property & Casualty..., Strategic Planning, Risk Management, Project Management, Business Analysis, Microsoft Word, Health Insurance, Process Improvement, Guitarist, Acoustic Guitar, Electric Guitar, Sound Editing, Live Sound, Sound Mixing
Education
Colorado Christian University 2012 — 2014
Business with an emphasis in entrepreneurship
Pueblo Community College 2002 — 2004
Business
T-Mobile April 2015 - Present
Sprint Business November 2014 - April 2015
Sprint March 2012 - November 2014
Verizon Wireless June 2011 - March 2012
Skills
Direct Sales, Salesforce.com, Sales Management, Exceeding Quotas, Quota Achievement, Team Management, Wireless
Education
University of Nevada-Las Vegas 2009 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General/Management of Information Systems
College of Southern Nevada 2006 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
City of McKinney January 2015 - Present
T-Mobile January 2009 - September 2012
Sage Telecom April 2003 - November 2005
Experian January 2001 - April 2003
Skills
Telecommunications, Call Centers, NCIC, NIMS, Policy, Customer Service, Emergency Medical..., FCRA, Public Safety, Microsoft Office, Microsoft Word, Outlook, Process Improvement, Emergency Management, Government, Law Enforcement
Education
Collin County Community College
The Potting Shed Boise October 2014 - Present
College of Western Idaho August 2013 - Present
T-mobile October 2005 - July 2013
Northwest title loans February 2002 - September 2005
Skills
Microsoft Office, Teamwork, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, English, Research, Public Speaking, Photoshop, Retail, Sales, Training, Time Management
Education
College of Western Idaho 2013 — 2015
Associate's Degree, Horticulture
Eagle High School 1997 — 1999
T-Mobile October 2014 - Present
Skills
Customer Service, POS, Customer Experience, Retail, Retail Sales, Loss Prevention, Store Management, Luxury Goods, Profit, Customer Satisfaction, Inventory Management, Merchandising, Visual Merchandising
Education
Collin County Community College 2013 — 2017
n/a
Glen Martin A&E 2015 - Present
I & I Asset Recovery systems April 2015 - June 2015
SBA Communications November 2014 - March 2015
recently November 2014 - March 2015
Overland Contracting Inc. April 2014 - 2014
U.S. Cellular August 2013 - October 2013
Nokia Siemens Networks September 2012 - May 2013
Chapman construction October 2008 - December 2009
T-Mobile October 2006 - April 2008
T-Mobile October 2005 - June 2006
Skills
LTE, UMTS, Telecommunications, Microwave, Cellular Communications, GSM, 4G, RF, Wireless, CDMA, Construction, 2G, Project Management, Optical Fiber, Transmission, Project Planning, WiMAX, Fiber Optics, Backhaul, IP, RAN, Rollout, Site Acquisition, Telecommunications..., Integration, T1, Project Coordination, RF Engineering, Resource Management, Personnel Management, Scope Management, Quality Assurance, Site Development, Commissioning, MS Project, GPRS, Conflict Resolution, Safety Management..., Microwave Engineering, Operating Systems, Situational Leadership, Strategic Planning, VOip, structual..., FCC/FAA tower..., situational system..., heavy civil engineering, transport, Microsoft Project
Education
Collin County Community College 2008 — 2010
Bachelor of Applied Science (BASc), Construction Management
Texas state Technical Institute 1984 — 1985
construction Management certification, Construction Engineering Technology/Technician, 4.0
University of North Texas 1978 — 1980
Associate of Arts and Sciences (AAS), Construction Management
mesquite high school 1972 — 1977
high school diploma, English Language and Literature, General
Intel Security May 2014 - Present
M.A. Executive Search February 2012 - Present
Technisource June 2011 - February 2012
PepsiCo April 2011 - June 2011
Geek Squad March 2010 - November 2010
T-Mobile October 2008 - November 2009
Skills
Word, PowerPoint, Outlook, Microsoft Windows 98, Windows XP Professional, Windows 7, Remedy, Parature, Star (Ticketing System), IHLR, ICM (Cellular Coverage..., Network Design, Android (Google Mobile..., Windows Mobile, Computer Maintenance, Computer Repair, Computer Hardware, XP, Wireless Networking, Hardware, Cisco Technologies
Education
Collin County Community College 2001 — 2013
Associates/Information Systems, Associates/Information Systems
University of Nebraska-Lincoln 1998 — 2000
High School
Interim HealthCare January 2015 - Present
Hom June 2013 - Present
CenturyLink April 2014 - July 2014
T-Mobile 2005 - 2006
Hardees 1997 - 1998
Skills
Friendly Personality, Computer Savy, Honest, Technology Savy, Multi Tasking, Organized Multi-tasker, Outgoing, Integrity, Time Management, Sales, Highly detail oriented, Cash Handling Experience, Customer Satisfaction, Customer Service, Microsoft Office
Education
College of Western Idaho 2010 — 2014
Bachelors in Liberal Arts, Funeral Service and Mortuary Science
Seminole County High 1994 — 1998
Samsung Telecommunications America June 2012 - Present
T-Mobile April 2010 - June 2012
Credit Solutions February 2008 - April 2010
Skills
IP, GPRS, Avaya, CDMA, GSM, Microsoft Exchange, Microsoft Office, Mobile Communications, Mobile Applications, Mobile Devices, Mobile Advertising, Android, Blackberry, Provisioning
Education
UTD 2003 — 2006
Mass Communication, Public Relations/Marketing
Collin County Community College 1999 — 2002
Associate's degree, Art/Art Studies, General
T-Mobile October 2014 - Present
7 Days Urgent Care August 2014 - October 2014
Continental Property Services, Inc. August 2013 - June 2014
Coral Sands Inn February 2012 - June 2014
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Teamwork, PowerPoint, English, Team Leadership, Aviation, Research, Social Media, Public Speaking, Windows, Leadership, Time Management, C, AutoCAD, Event Planning, Management, Engineering, Project Management, Aerospace, Outlook
Education
Embry-Riddle Aeronautical University 2008 — 2012
Aerospace, Aeronautical and Astronautical Engineering
Collin County Community College
Associate of Science (A.S.)
Collin County Community College January 2015 - Present
NCR Corporation June 2013 - January 2015
T-Mobile November 2007 - June 2013
Vonage July 2007 - November 2007
CompuCom June 2005 - May 2006
First Horizon Home Loan Corporation October 2002 - April 2005
GTE October 2000 - November 2001
GTE October 1998 - October 2000
Skills
Networking, Software Documentation, Technical Support, VoIP, Active Directory, Software Installation, Telecommunications, Call Centers, Integration, Operating Systems, Wireless, Management, Hardware, Microsoft Exchange, Customer Satisfaction, Troubleshooting, Network Design, Training, Leadership, System Administration, Project Management, System Deployment, XP, Wireless Networking, BMC Remedy, Cisco IOS, Mobile Devices, WAN, Team Leadership, Avaya, Windows Server, VPN, TCP/IP, Windows 7, Switches, Enterprise Software, Security, Cisco Technologies, Customer Service, IP, Customer Experience, Operations Management, DNS, Computer Networking, Cyber-security
Education
Collin County Community College 2015 — 2016
Cybersecurity (Network), Computer and Information Systems Security/Information Assurance, 3.6
Defense Language Institute 1986 — 1987
Vocational, Russian Language Studies
T-Mobile November 2009 - April 2011
Unicare/Wellpoint July 2008 - November 2009
Skills
Call Centers, Customer Retention, Customer Experience
Education
Collin County Community College 2011 — 2013
Basics/Texas Core
T-Mobile May 2015 - Present
WDS May 2012 - May 2015
Bogus Basin November 2011 - April 2014
St Luke's medical center November 2013 - March 2014
Liberty Tax Service January 2012 - April 2012
Care at home August 2010 - October 2011
Skills
Microsoft Office, Microsoft Word, Research, Data Entry, Data Analysis, Clerical Skills, Microsoft Excel, PowerPoint, Customer Service, Teamwork, Outlook, English, Teaching, Windows, Analysis, Technical Support, Cpr Certified, First Aid, Cashiers, Catering, Servers, Windows 7, Windows Vista, Windows XP Pro, Windows Mobile, Apple OS, Troubleshooting, Computer Proficiency, Android, Customer Retention, Customer Support, Customer Experience, Waitressing, Home Health Agencies, Alzheimer's Care, Dementia, Quadriplegia, COPD, Autism, Developmental..., Childcare, Multi Tasking, Sign Language, Horse Training, Laboratory Technicians, Windows 8, Employee Training, Mentoring New Hires, Meeting, Marketing
Education
University of Phoenix 2015 — 2016
Associate of Arts (A.A.), Information Technology
College of Western Idaho 2012 — 2015
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences, General Studies and Humanities and Biology with Healthcare emphesis
ITT Technical Institute-Boise 2010 — 2011
Associate of Science (A.S.), Registered Nursing/Registered Nurse, Sophmore
University of Phoenix
Associate of Science (A.S.), Health/Health Care Administration/Management, Sophmore
Galt Construction June 2013 - Present
24 Hour Fitness March 2013 - October 2013
McAfee April 2012 - December 2012
Oakley June 2010 - April 2012
24 Hour Fitness January 2009 - June 2010
T-Mobile May 2007 - January 2009
Sprint Nextel June 2003 - April 2007
Skills
Direct Sales, Account Management, Sales, Marketing, B2B, Telecommunications, Customer Satisfaction, Customer Retention, Training, Coaching, Sales Process, Customer Service, Contract Negotiation, Sales Presentations, Solution Selling, Cold Calling, Sales Operations, Social Networking, Business Planning, Business Strategy, Selling, Negotiation, Social Media Marketing, Budgets, Consulting, Salesforce.com, Lead Generation, Managed Services, Sales Management, New Business Development, Professional Services, Management, Business Development
Education
Grayson County College 2007 — 2008
Applied Science, Paramedicine
Collin County Community College 2001 — 2003
Marketing and Business
NASM-FNS
NASM-PES
NESTA-CPT
Wynn Las Vegas August 2014 - Present
Wynn Las Vegas October 2013 - December 2014
Trump International Hotel Las Vegas April 2013 - October 2013
T-Mobile November 2009 - April 2013
Skills
Customer Service, Customer Satisfaction, Hospitality, Hotels, Front Office, Time Management, Hospitality Industry
Education
College of Southern Nevada
Sprint April 2013 - Present
T-Mobile 2008 - 2012
Claire's Accessories 2006 - 2007
The Mobile Solution 2006 - 2007
Skills
Customer Service, Management, Sales Management, Microsoft Office, Planograms, Time Management, Customer Satisfaction, Close Attention to..., Inventory Management, Visual Merchandising, Loss Prevention, Customer Experience, Store Management, Human Resources
Education
College of Southern Nevada 2015 — 2018
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, B's
UCSF January 2010 - May 2012
Monitronics International February 2012 - February 2012
T-Mobile January 2011 - June 2011
Medco October 2007 - January 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Windows, Teaching, HTML
Education
Texas Woman's University 2012 — 2014
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of North Texas 2010 — 2012
Bachelor's degree, Human Service Management and Leadership
Collin County Community College 2009 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Kohl's Department Stores October 2014 - Present
Expedia July 2012 - October 2014
T-Mobile January 2009 - October 2012
T-Mobile June 2006 - January 2009
T-Mobile September 2005 - June 2006
T-Mobile April 2003 - August 2005
T-Mobile May 2002 - April 2003
Skills
Telecommunications, Project Management, Microsoft Office, Strategic Planning, Customer Service, VoIP, Team Leadership, New Business Development, C, Microsoft Excel, Product Management, Wireless, Negotiation, HTML, PowerPoint, Access, Microsoft Word, Blackberry, Android, iPhone Support, Troubleshooting, Quality Assurance, Time Management, Training Facilitation, Recruiting, Interviews, NICE Call Recording, click2coach, Ultra, Witness, Call Centers, Team Management, Management, Coaching, Leadership, Professional...
Education
Collin County Community College 2011 — 2013
Associate's degree, Business Administration and Management, General, 3.5
Whole Foods Market Guest Service ClerkWhole Foods MarketJanuary 2010 - October 2010
T-Mobile August 2006 - May 2009
Education
Collin County Community College 2009 — 2011
Communication
Santa Fe Protective Services December 2006 - Present
AT&T November 2006 - May 2007
Goodwill Industries January 2005 - September 2006
T-Mobile January 2001 - December 2003
US Air Force 1967 - 1994
United States Air Force February 1980 - January 1991
Skills
Military, Leadership, Management, Security, Facilities Management, DoD, Human Resources, Policy, Project Management, Counterterrorism
Education
Community College of the Air Force 1994 — 1994
AA, Business Administration
Colorado Christian University 1990 — 1992
BA, Management
Los Angeles Community College 1984 — 1985
AA, Welding
24 Hour Fitness June 2014 - Present
T-Mobile October 2013 - June 2014
Target July 2013 - October 2013
Best Buy November 2012 - February 2013
Vans June 2012 - February 2013
Skills
Customer Satisfaction, Customer Insight, Customer Engagement, Mobile Devices, Dependable Team Player, Teamwork, Team Leadership, Exceptional People..., People Skills, Social Skills
Education
John Horn High school 2008 — 2012
High School Diploma
Collin County Community College
Thomson Reuters December 2011 - Present
T-Mobile July 2009 - January 2012
Digicel January 2006 - April 2008
AT&T November 2003 - December 2005
Blue Skye Communications October 2002 - October 2003
Skills
Telecommunications, Call Center, Teamwork, Call Centers, Customer Satisfaction, Troubleshooting, Microsoft Office, Windows, Customer Service, Leadership, Management, Program Management, Sales, System Administration, Team Leadership, Technical Support, Microsoft Excel, Strategic Planning, Customer Retention, Networking
Education
Collin County Community College 2013 — 2014
Computer Networking Technology Software (MCITP Server Administrator) - Certificate, Server Administrator
Collin County Community College 2010 — 2012
Cisco Networking Certificate, Engineering
St. Vincent Grammar School 1994 — 2000
High School Diploma
T-Mobile January 2012 - Present
T-Mobile August 2004 - January 2012
Skills
HLR, Call Center, SIP, Program Management, Retail, Sales Management, Sales, Mobile Communications, Pre-sales, VoIP, LTE, Sales Operations, Management, GSM, Employee Training, B2B, Call Centers, New Business Development, Operations Management, 4G, Product Management, Cellular Communications, Team Building, Change Management, Leadership, Team Leadership, Managed Services, SaaS, Training, Coaching, Sales Process, T1, Selling, M2M, CRM, Strategic Partnerships, Mobile Technology, Vendor Management, Business Development, Cross-functional Team..., Unified Communications, P&L, Strategy
Education
College of the Canyons 2001 — 2004
Bishop Alemany High School
Glotel December 2012 - Present
T-Mobile March 2012 - October 2012
Glotel USA December 2010 - September 2012
Heery International June 2007 - April 2008
Los Angeles Unified School District June 2007 - April 2008
AGUIRRE CORPORATION/DMJM DALLAS INDEPENDENT SCHOOL DISTRICT August 2005 - September 2006
Verizon Communications September 2001 - February 2003
TRE CONSULTING September 2000 - September 2001
Metromedia Fiber Network Services October 1998 - August 2000
ICG Communications June 1990 - October 1998
Skills
Wireless, Telecommunications, UMTS, VoIP, Microwave, Program Management, Integration, 4G, Cross-functional Team..., CDMA, LTE, WiMAX, GSM, Cellular Communications, 3G, RF, Fiber Optics, Wireless Networking, Ethernet, Vendor Management, WCDMA, Optical Fiber, 2G, Switches, Networking, Testing, DWDM
Education
Dallas Baptist University 2005 — 2007
Business
Red Vector 2007 — 2008
Collin County Community College
UNIVERSITY OF TEXAS at
CIS Data Services April 2013 - Present
T-Mobile February 2009 - April 2013
Dolly Parton's Dixie Stampede August 2004 - February 2009
Dolly Parton's Dixie Stampede July 2002 - August 2004
Skills
Customer Satisfaction, Leadership, Customer Service, Budgets, Sales, Recruiting, Team Building, Payroll, Management, Hiring Personnel, Operations Management, Coaching, Customer Retention, Accounting, Microsoft Office, Time Management, Cash Flow Forecasting, Trend Analysis
Education
Missouri State University 2010 — 2012
Master of Accountancy
College of the Ozarks 1998 — 2002
Bachelor of Arts, Business Administration
Orr & Associates Insurance Services March 2013 - Present
T-Mobile August 2011 - July 2012
Time Warner Cable Business Class March 2007 - July 2011
Skills
Direct Sales, Telecommunications, VoIP, Customer Retention, Wireless, Solution Selling, Broadband, Cold Calling, Customer Satisfaction, Negotiation, Networking, New Business Development, Program Management, Sales, Sales Operations, Management, Sales Process, Team Building, Call Centers, B2B, Salesforce.com, Business Development, Strategic Partnerships, Sales Management, Account Management, CRM, Sales Presentations
Education
College of the Desert 2005 — 2007
CPI Office Products January 2012 - Present
T-Mobile April 2010 - November 2011
FedEx Office February 2009 - December 2010
Shopping Euphoria Adv May 2008 - March 2010
Apple Inc. April 2008 - February 2009
Skills
Troubleshooting, Call Centers, Customer Retention, Account Management, Customer Satisfaction, Technical Support, Sales, Outlook, Microsoft Office, OS X, Vendor Management, Team Leadership, Customer Experience, Mobile Devices, Project Management, Team Building, System Administration, Training, Windows 7, Creative Writing
Education
Collin County Community College 2006 — 2007
Collin County Community College 2005 — 2007
Buisness Development, Sales, Marketing
T-Mobile 2013 - Present
Sprint 2005 - 2013
Nextel 2001 - 2005
Nextel 1999 - 2001
Nextel 1997 - 1999
AT&T Wireless 1993 - 1997
Skills
M2M, Wireless, CRM, 4G, Cellular Communications, CDMA, Mobile Devices, LTE, WiMAX, Mobile Technology, Account Management, B2B, Cold Calling, Customer Satisfaction, Customer Retention, Strategy, Strategic Partnerships, Channel Partners, Salesforce.com, Backgammon, Mobile Applications, Call Centers, Vendor Management, SaaS, Direct Sales, Solution Selling, Sales Process, Telecommunications
Education
College of the Canyons 1984 — 1986
Associate of Arts (AA)
T-Mobile perform financial assistance to all Tmobile clientele including processing payments, securing payment arrangements, completing account change requests while providing world class customer service.Technical SpecialistT-MobileAugust 2007 - June 2012
Skills
Telecommunications, UMTS, Wireless, GSM, 3G, LTE, Network Design, VoIP, IP, GPRS, HSPA, Computer Network..., CDMA, Cisco Technologies, SS7
Education
Collin County Community College 2011 — 2016
Computer Systems Networking and Telecommunications
digiphics,inc. March 2001 - Present
PepsiCo June 2010 - July 2010
T-Mobile February 2009 - September 2009
Corporate Face April 2007 - November 2008
Earthvision, llc March 2008 - July 2008
O'Boyle Properties May 2007 - November 2007
Smith Manufacturing January 2003 - November 2007
Skills
Layout, Branding & Identity, CMYK, Illustration, Pre-press, Image Manipulation, Animation, HTML, Storyboarding, Video Editing, JavaScript, Output, Corporate Identity, Collateral, Adobe Creative Suite, Logo Design, Graphics, Graphic Design, Advertising
Education
Collin County Community College 2009 — 2009
Certificate, Web Master
Collin County Community College 2007 — 2007
Certificate, Web Development
Full Sail University 2001 — 2003
Associates of Science, Computer Animation
West Virginia University 1996 — 2001
BFA, Graphic Design
Sultan High
Sears Holdings Corporation March 2015 - Present
Sears Holdings Corporation April 2014 - March 2015
Sony August 2012 - March 2014
Cost Plus World Market December 2011 - August 2012
Borders July 2008 - February 2010
Sprint November 2005 - November 2007
T-Mobile February 2004 - October 2005
Skills
Retail, Team Building, Customer Service, Microsoft Excel, Inventory Control, Loss Prevention, Microsoft Office, Merchandising, Customer Satisfaction, Recruiting, Inventory Management, Interviews, Store Management, Employee Training, Driving Results, Profit, Visual Merchandising, Retail Sales, Outlook, Leadership Development, Hiring Employees, Sales Management, Guest Service Management, Customer Experience..., Product Marketing, Concept Development, Sales, Leadership, Management, Training, Hiring
Education
Los Angeles Valley College
Associates Degree, Liberal Arts
College of the Redwoods
College Basketball
HealthSouth March 2014 - Present
Kings Fish House October 2011 - March 2014
Bonefish Grill April 2008 - February 2010
T-Mobile May 2002 - August 2007
Skills
Sales Operations, Retail, Inventory Management, Sales Management, Customer Retention, Sales, Customer Service, Customer Satisfaction, Customer Experience, Merchandising, Account Management, Team Building, POS, Team Leadership, Direct Sales, Sales Process, Income Statement, Salesforce.com, Food Service, Event Planning
Education
College of Southern Nevada 2008 — 2013
Associate degree nursing, Registered Nursing/Registered Nurse
TechGenies LLC March 2015 - Present
Research Now January 2013 - July 2014
Research Now January 2012 - December 2012
Research Now October 2011 - January 2012
Research Now July 2010 - October 2011
Research Now February 2010 - July 2010
Research Now March 2008 - January 2010
T-Mobile September 2006 - February 2008
Cell 2 Link - T-Mobile Authorized Dealer September 2005 - September 2006
T-Mobile September 2004 - August 2005
Skills
Leadership, Operations Management, Project Management, Strategy, Client Services, Building Relationships, Problem Solving, Market Research, Online Research, Account Management, Survey Design, Quantitative Research, Analytics, Qualitative Research, Financial Services, Consumer Behaviour, Customer Insight, Team Leadership, Data Analysis, Analysis, Management, Business Strategy
Education
The University of Texas at Dallas
MBA, Project Management Executive MBA, GPA = 4.0/4.0
The University of Texas at Dallas
Graduate, Certificate of Project Management
The University of Texas at Dallas
B.S., Business Administration
Collin County Community College
AS, Associate of Science
National Evangelical School of Nabatieh (NESN)
Suncor Energy April 2014 - Present
Suncor Energy January 2012 - April 2014
Southwest Water Company February 2009 - September 2012
ForeRunner Corporation 2008 - 2009
Wireone 2006 - 2008
Pason Systems 2004 - 2006
T-Mobile 2003 - 2006
Skills
Sarbanes-Oxley Act, Accounts Payable, SAP, Accounts Receivable, General Ledger, Accounting, Outlook, Invoicing, Budgets, Account Reconciliation, Supervisory Skills, Customer Service, Management, Great Plains Software, Training, Finance, Time Management, Business Analysis
Education
Colorado Christian University 2008 — 2010
Accounting
T-Mobile February 2013 - Present
T-Mobile August 2006 - February 2013
Granite Oak Mortgage July 2004 - July 2007
Skills
Quotas, Retail Sales, Customer Retention, Customer Satisfaction, Customer Experience, Store Management, Loss Prevention, Wireless, Retail, Cellular Communications, Sales Operations, Direct Sales, Merchandising, Sales, Sales Management
Education
College of the Canyons 2001 — 2003
Associate of Arts (A.A.), General, 3.7
Ada County Sheriff's Office July 2013 - Present
Ada County Sheriff's Office April 2012 - July 2013
Ada County Sheriff's Office June 2011 - April 2012
T-Mobile December 2008 - June 2011
DHL October 2007 - December 2008
Skills
Customer Service, Administrative..., Law Enforcement, Data Entry, Outlook, Microsoft Word, Policy, Microsoft Office, Facebook, MailChimp, Canva, WordPress, Project Management, Administration
Education
College of Western Idaho 2013 — 2015
Associate’s Degree, Sociology
ULTA Beauty August 2015 - Present
Sambuca360 January 2015 - April 2015
T-Mobile July 2012 - August 2014
Sephora November 2010 - September 2011
Skills
Customer Service, Retail Sales, Microsoft Office, Retail, Visual Merchandising, Merchandising
Education
Paul Mitchell the School-Dallas 2013 — 2014
Esthetics
Collin County Community College 2010 — 2012
Associate of Science (A.S.), Foods, Nutrition, and Wellness Studies, General
Hewlett-Packard September 2011 - Present
T-Mobile August 2009 - September 2011
Baker Hughes (BJ Services Company) 2008 - 2009
Skills
Microsoft Office, Leadership, Social Media, Team Leadership, System Administration, Management, Windows, Vendor Management, Analysis, Social Networking, SDLC, Team Building, Technical Support, Sales, Business Analysis, Program Management, Customer Service, Servers, Microsoft Excel, Outlook, Recruiting, IT Outsourcing, Contract Negotiation, ITIL, Photoshop, Negotiation, PowerPoint, Training, Microsoft Word, HP, IT Service Management, Intercultural..., Technical Communication, IT Solutions, Customer Engineer, Support Analysts, Computer Hardware, Hardware Support, IT Hardware Support, Computer Hardware..., Software Installation, Data Recovery, SSD, IT Sales, Hewlett-Packard, Ericsson OSS, Wireless Networking, Wireless, Mobile Devices, Mobile Technology
Education
Collin County Community College 2004 — 2008
Liberal Arts, Computer/Information Technology Administration and Management/Government/Photography
T-Mobile December 2014 - Present
T-Mobile January 2014 - December 2014
T-Mobile February 2011 - December 2013
T-Mobile November 2007 - January 2011
Fidelity Investments January 2007 - November 2007
EDS Group July 2001 - October 2006
Sabre Holdings March 1988 - June 2001
TEKsystems October 1997 - March 1998
Skills
Telecommunications, Wireless, GSM, Requirements Analysis, Testing, Unix, Mobile Devices, SQL, ITIL, IP, Business Analysis, QA Environment Support, Project Test Lead, Test Scripts, Desktop & Laptop Support, Desktop Application..., PC Troubleshooting, Systems Troubleshooting, HP Quality Center, Weblogic, Unix application..., Application..., Integration
Education
Collin County Community College 2011 — 2011
No degree, Systems Security class
Tarrant County Community College 2006 — 2007
No degree, Unix class (Sun Solaris OS)
Iowa State University
B.S. in Industrial Technology with Teaching certification, Material Processing, Electronics, Graphics/Printing Technology, Industrial Training, Secondary Ed.
T-Mobile April 2015 - Present
T-Mobile December 2012 - April 2015
T-Mobile March 2012 - November 2012
T-Mobile October 2008 - March 2012
SustituteTeacher in McKinney ISD January 2011 - May 2011
Lifetime Fitness August 2006 - October 2008
Lifetime Fitness August 2006 - October 2008
Wilson's Leather October 2005 - February 2006
Skills
Volleyball, Sales, Customer Retention, Customer Satisfaction, Cross Country, Customer Service, Coaching, Marketing, Account Management, Retail, Direct Sales, Contract Negotiation, Customer Experience, CRM, Leadership, Sales Operations, Project Planning, Retail Sales, Sales Presentations, Sales Process, Salesforce.com, Team Building, Selling, Telecommunications, Team Leadership, Mobile Devices, Sales Management, Management, Wireless, Training, Inventory Management, New Business Development, Cold Calling, Solution Selling
Education
University of North Texas 2008 — 2011
Bachelors of Science, Kinesiology
Collin County Community College 2006 — 2008
Associate of Arts
McKinney High School 2002 — 2006
High School
T-Mobile January 2010 - Present
T-Mobile January 2010 - January 2014
Skills
Customer Experience, Microsoft Office, Customer Service, Team Building, Leadership, Sales, Training, Team Leadership, Sales Management, Coaching, Call Centers, Employee Training
Education
College of Western Idaho 2014 — 2016
Business Administration and Management, General
US National Commercial Real Estate Services 2012 - Present
DM Hollo 2006 - 2009
TerraSpec Administrative Services 2005 - 2008
T-Mobile 1997 - 2001
Skills
Investment Properties, Investors, Real Estate Development, Real Estate Transactions, Sales, Investor Development, Customer Service
Education
College of Southern Nevada
Associate's Degree, Business Administration and Management, General
University of Nevada-Las Vegas
Bachelor's Degree, Business Administration, Management and Operations
Time Warner Cable Business Class June 2014 - Present
AT&T July 2011 - June 2014
T-Mobile May 2005 - December 2010
Skills
Telecommunications, Salesforce.com, Cold Calling, VoIP, Account Management, AT&T Business Direct, Retail Sales, Customer Satisfaction, Inventory Management, Organizational..., Customer Retention
Education
College of the Desert 2003 — 2005
La Quinta High School 1999 — 2003
High School Diploma, Business
TEKsystems April 2014 - Present
Glow Networks July 2013 - April 2014
T-Mobile September 2011 - April 2013
T-Mobile July 2010 - September 2011
T-Mobile October 2008 - July 2010
T-Mobile May 2006 - October 2008
T-Mobile February 2005 - May 2006
Skills
SpiderCloud ERAN, iBwave, RF, TEMS Investigation, RAN, UMTS, HSPA, LTE, GSM, CDMA, Wireless, Telecommunications, Mobile Devices, 3G, 2G, IP, Wireless Networking, Testing, 4G, Networking, Cellular Communications, RF Engineering, Troubleshooting, WCDMA, GPRS, RF Planning, HSDPA, Technical Support, Drive Test, NSN, HSUPA, WiFi, Network Optimization, MapInfo, Actix, Antennas, BSS, IP Access
Education
Collin County Community College 2004 — 2006
RALPH H. POTEET HIGH SCHOOL 1999 — 2002
United States Air Force July 2011 - Present
T-Mobile November 2009 - July 2011
Transwestern August 2008 - September 2009
SOS Entertainment May 2008 - May 2009
Investment Real Estate Associates January 2008 - August 2008
College of the Canyons February 2007 - August 2008
City of Santa Clarita February 2007 - June 2007
Six Flags June 2001 - September 2006
Skills
Customer Service, Management, Marketing, Public Speaking, Social Media Marketing, Event Planning, Microsoft Office, Sales, Social Media, Microsoft Word, Microsoft Excel, Entrepreneurship, Blogging, Training, Budgets, PowerPoint, Leadership
Education
College of the Canyons 2006 — 2008
AA, General Studies (IGETC-CSU)
SSG, Ltd. February 2012 - June 2015
T-Mobile February 2001 - February 2012
Daleen Technologies August 2000 - January 2001
PDS Technical Services May 1999 - July 2000
Skills
Integration, Technical Support, Consulting, Oracle BRM, Configuration Management, SQL, Unix, SDLC, Agile Methodologies, Oracle, Management, Production Support, Oracle SQL Developer, Databases, Requirements Analysis, Java, Software Deployment, System Deployment, Change Management, Deployment Strategies, 24x7 Production Support, Testing, Troubleshooting, Networking, Servers
Education
Collin County Community College 2009 — 2011
Associate of Arts (AA), Business
SimplyBits April 2012 - Present
EvolvingIT March 2011 - April 2012
T-Mobile December 2007 - March 2011
Skills
Telecommunications, Troubleshooting, Wireless Networking, Wireless, Customer Service, VoIP, Cisco Technologies, IP, Networking, Network Security, TCP/IP, VPN, Project Management, Management, CCNA, Switches, Windows Server, Cloud Computing, Ruby, Ruby on Rails, Node.js, Git, IPSec, L2TP, Mikrotik, Training, Linux, Virtualization, Asterisk, MySQL, MongoDB, Redis, ODBC, Problem Solving, Ruckus, WiFi, Python, Ubuntu, Servers, Amazon Web Services..., Technical Support
Education
Collin County Community College
Amazon April 2015 - Present
Amazon July 2013 - March 2015
National Instruments June 2012 - January 2013
AT&T Mobility August 2007 - September 2008
T-Mobile May 2006 - July 2007
U.K Phones Network June 2005 - March 2006
Skills
Market Research, Analysis, Management, Sales, Public Speaking, Analytics, SQL, Competitive Analysis, Technology, Oracle SQL Developer, Algorithm Design
Education
The University of Texas at Austin - The Red McCombs School of Business 2008 — 2012
Business, Finance
Collin County Community College 2007 — 2008
Air Force Bal Bharti School
Physics, Chemistry and Biology
T-Mobile June 2015 - Present
T-Mobile December 2014 - Present
Rentokil Initial October 2012 - November 2014
Cintas April 2010 - September 2012
Skills
Cold Calling, Strategic Planning, New Business Development, Team Leadership, Marketing, B2B, Project Management, Management Consulting, Management, Sales Management, Team Building, Account Management, Sales Process, Direct Sales, Sales, Business-to-Business..., Lean Six Sigma, Communication, Business Systems..., Time Management, Wireless, Telecommunications
Education
Lindenwood University
Masters of Science in Healthcare Administration, Expected 2017, Health/Health Care Administration/Management, 3.89
Maryville University of Saint Louis
Bachelor's degree, Information Systems Expected 2016
College of the Ozarks 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration/Marketing
T-Mobile April 2011 - Present
SAMS CLUB October 2009 - October 2011
Client Development Services September 2008 - October 2009
Skills
Retail, Customer Service, Sales Commission, Sales Support, Coaching, Telecommunications, VoIP, Long Distance, Churn, Handsets, Activations, Cellular, Call Center, Wireless, Wireless Networking, Wireless Solutions, Exceeding Quotas, Customer Satisfaction, Customer Retention, Customer Experience, Leadership, Retail Sales, Inventory Management, Time Management, Employee Training, Team Leadership, Microsoft Office, Training, Problem Solving, Team Management, Account Management, Direct Sales, Sales Process, Team Building, Merchandising, Telephone Skills, Sales Force Development
Education
College of Southern Nevada 2015 — 2017
Associate's degree, Business Administration and Management, General
Sabre Airline Solutions July 2012 - Present
T-Mobile April 2009 - June 2012
Skills
Mobile Technology, Learning Quickly, Project Planning, Project Management, Technical Support, Technical Documentation, Technical Leadership, Cross Functional Team..., Tech Savy, Customer Oriented, Configuration Management, Time-efficient, Product Marketing, Product Launch, Time to Market, JIRA, Version One, Scrum, Agile Project Management, SDLC, Integration, Process Improvement, Requirements Gathering, Business Process, Software Project...
Education
The University of Texas at Dallas - School of Management
Bachelor’s Degree, Management Information Systems, General
Collin County Community College
Associate of Science (A.S.), Computer Science
T-Mobile May 2007 - Present
Skills
Leadership, Training, Sales, Sales Management, Sales Operations, Sales Presentations, Presentations
Education
Collin County Community College
Plano East High School
Diploma
T-Mobile March 2014 - Present
Time Warner Cable Business Class 2013 - January 2014
Greater St. Stephen Church 2012 - 2013
EMG Realty Group 2010 - 2012
AT&T Mobility 2007 - 2010
Countrywide Home Loans 2003 - 2006
Verizon Wireless 1997 - 2002
Skills
Mobile Devices, Wireless, Training, Sales, Business Strategy, Retail, Time Management, Telecommunications, Troubleshooting, Customer Satisfaction, VoIP, Call Centers, Account Management, Customer Retention, Customer Service, Technical Support, Direct Sales, Wireless Networking, Team Leadership, Networking, Sales Operations, Salesforce.com, Management, Sales Management, Marketing, Cold Calling, CRM, Sales Process, Solution Selling, B2B, Team Building, Leadership, Managed Services, Lead Generation, Strategic Planning, Marketing Strategy, Business Development, Strategic Partnerships
Education
College of the Desert 1989 — 1991
Associate's degree, Liberal Arts and Sciences/Liberal Studies
College of the Desert 1989 — 1991
Associate of Arts (A.A.)
T-Mobile December 2013 - Present
T-Mobile February 2011 - Present
idX Seattle September 2007 - February 2011
Kawneer Company July 2005 - September 2007
Skills
Financial Analysis, Cross-functional Team..., Budgets, Vendor Management, Management, Team Building, Process Improvement, Team Leadership, Retail, Account Management
Education
College of the Sequoias 1999 — 2001
Rogers High School 1996 — 1998
Amtel LLC July 2015 - Present
Wireless Expo December 2014 - July 2015
T-Mobile October 2013 - December 2014
T-Mobile September 2011 - September 2013
T-Mobile September 2010 - August 2011
T-Mobile September 2007 - August 2010
Skills
Retail Sales, Wireless, Cellular Communications, Customer Experience, Retail, Direct Sales, Customer Satisfaction, Sales Operations, Cold Calling, Call Centers, Sales Process, Solution Selling, Telecommunications, Selling, Sales, Customer Retention, Account Management, Mobile Devices, Sales Management, Team Leadership, Customer Service, B2B, Management, New Business Development, Team Building, Salesforce.com
Education
Collin County Community College 2005 — 2007
Associate of Arts (AA)
Herb's Paint & Body 2013 - Present
Self Employed 2011 - Present
T-Mobile April 2009 - September 2011
Adecco/ AHA October 2007 - May 2008
PRC April 2007 - October 2007
Sage Telecom June 2005 - February 2007
Market Research Solutions January 2000 - January 2002
Jacobson's Warehouse January 1995 - January 1997
Ray's Cleaning Service January 1992 - January 1994
Skills
Troubleshooting, Customer Service, Market Research, Payroll, User Experience, Mobile Applications, CSS, User Interface Design, HTML, Vendor Management, Web Development, JavaScript, Agile Methodologies, Web Design, SharePoint, Call Center, Mobile Devices, Team Leadership, Telecommunications
Education
Collins College 1991 — 1993
AA, Graphic Design
Tolleson Union High School District 214
High School Diploma, General
Lower Tule River Irrigation District November 2004 - Present
Office Team Temp Services January 2001 - October 2004
T-Mobile 2001 - 2002
Skills
Microsoft Office, Coordinating Special..., Board Governance, Customer Satisfaction, Office Administration, Appointment Scheduling, Multitasking Skills, Special Districts, Multi-line Phone, Statement of Economic..., Board Elections /..., Accounts Receivable, Executive Calendar..., Coordinate Meetings /..., PowerPoint, Microsoft Excel, Microsoft Word, Administrative..., Time Management, Customer Service, Outlook, Data Entry, Filing, Communication, Administrative...
Education
College of the Sequoias 2001 — 2003
Associate's Degree, Accounting and Related Services, GPA 4.0
College of the Sequoias
A.S, Accounting and Business/Management
Matt Hartman Insurance Agency LLC May 2014 - Present
State Farm December 2012 - September 2013
Homeland HealthCare June 2012 - November 2012
T-Mobile May 2010 - February 2012
Winstar World Casino 2004 - 2010
Skills
Property & Casualty..., Life Insurance, Health Insurance, Wealth Management, Financial Services, Strategic Financial..., Risk Management, Retirement Planning, Team Building, Sales Management, Leadership Development, Customer Retention, Customer Service, Account Management, Leadership, Sales, Marketing, Insurance, Underwriting, Employee Benefits
Education
Collin County Community College 2014 — 2016
Associate of Science (A.S.), Business Administration and Management, General
Denton High School 1998 — 2002
T-Mobile October 2013 - Present
Skills
Management, Customer Service, Microsoft Office, Social Media, Sales, Marketing, Strategic Planning, Team Building, Microsoft Excel, Public Speaking, Marketing Strategy, Leadership, Coaching
Education
Collin County Community College
TekSystem for Frontier Communications April 2014 - Present
Fluke Corporation July 2013 - August 2014
T-Mobile June 2011 - July 2012
T-Mobile November 2010 - March 2011
AT&T Mobility December 2008 - September 2010
Blue Heron Consulting February 2008 - November 2008
Skills
Visio, Web Development, Requirements Analysis, Mobile Technology, Business Requirements, Management Consulting, Business Analysis, SDLC, Business Development, ETL, Process Improvement, Vendor Management, Management, Business Process, User Acceptance Testing, Software Documentation, Change Management, Testing, E-commerce, Oracle, Software Development, Integration, Agile Methodologies, Project Portfolio..., Software Project..., Business Intelligence, Requirements Gathering, SharePoint, CRM
Education
Regis University 1997 — 1998
CISM
Colorado Christian University 1994 — 1995
BS, CISM
T-Mobile December 2011 - Present
T-Mobile December 2008 - December 2011
T-Mobile November 2006 - December 2008
T-Mobile October 2005 - November 2006
T-Mobile August 2004 - October 2005
Skills
Requirements Gathering, Systems Analysis, SDLC, Business Analysis, Visio, Telecommunications, Business Requirements, Requirements Analysis, Vendor Management, SharePoint, IT Management, Data Center, PMO, User Acceptance Testing, Oracle, Business Intelligence, Enterprise Architecture, System Deployment, Business Process, Troubleshooting, Software Documentation, Integration, IT Service Management, ITIL, Team Leadership, Solution Architecture, Call Centers, Program Management, Agile Methodologies, Testing, Cross-functional Team..., Information Technology, Quality Assurance, IT Strategy, Process Improvement, Software Project..., Agile Project Management, PMP, Project Portfolio..., Unix, Wireless, MS Project, Active Directory, Software Development, Databases, Project Delivery, Service Delivery, Disaster Recovery, Resource Management, Business Process...
Education
Collins College
Associate's degree, Information Systems
Collins College
Associate's degree, Computer/Information Technology Administration and Management
T-Mobile January 2015 - Present
T-Mobile USA Inc October 2012 - Present
T-Mobile 2008 - Present
Axcent Networks March 2007 - October 2008
GCI May 2006 - March 2007
FDN Communications March 2003 - May 2006
MPower Communication February 2002 - March 2003
Genuity - Formerly GTE Telecom April 2001 - November 2001
GTE Telecom August 1998 - April 2001
Skills
Wireless, Telecommunications, Network Design, Provisioning, Ethernet, Project Management, Network Engineering, Managed Services, 2G, GSM, Fiber Optics, Optical Fiber
Education
Collin County Community College 2011 — 2011
Pending CCNA Certification, CCNA, Passed-Pending Certification
Seminole Community College 2004 — 2004
Undergrad
Indiana Wesleyan University 2000 — 2001
Business Administration, Management and Operations
Indiana University-Purdue University at Indianapolis 1993 — 2000
Undergrad, Accounting, Business Mgmt
Crown Castle September 2007 - Present
T-Mobile 2000 - 2005
Skills
Land Acquisition, Negotiation, Site Acquisition, Contract Negotiation, Real Estate, Due Diligence, Leases, Real Estate Transactions, Commercial Real Estate, Property Management, Zoning, Lease Negotiations, Real Estate Development, Telecommunications, Cellular Communications, Wireless, Project Management, Vendor Management, Management, Contract Management, 4G, LTE, Program Management
Education
University of Houston Law Center 1995 — 1998
JD, Law
Southern Methodist University 1993 — 1995
BA, History & Broadcast Journalism
Colorado Christian University 1989 — 1990
T-Mobile June 2003 - Present
Denver Area Youth Services (DAYS) September 2001 - September 2003
Children's World Learning Centers February 2002 - June 2003
US West Dex March 1998 - December 2000
US West August 1997 - March 1998
The Denver Post August 1989 - August 1997
Skills
Ability to manage..., Ability to work well in..., Excellent interpersonal..., Ability to work..., Ability to make..., Projects, Customer Satisfaction, Interpersonal Skill, Customer Experience, Call Center, Supervising, Customer Retention, Call Centers, Customer Service, Management, Time Management, Recruiting, Program Management, Sales, Organizing Meetings, Marketing, Project Planning, Training, Outstanding time..., Community Outreach, Employee Training
Education
Colorado Christian University 1999 — 2001
Bachelor's degree, Organizational Management
Herzing University 1999 — 2000
Diploma in Bookeeping and Paryoll Accounting, Accounting/Bookeepping
Allegis Global Solutions June 2013 - Present
Allegis Group October 2010 - Present
Coca Cola Enterprises June 2008 - October 2010
Compass Group USA January 2007 - 2008
T-Mobile 2000 - 2006
Skills
Talent Acquisition, Recruiting, Program Management, Applicant Tracking..., Onboarding, Sourcing, VMS, Operations Management, Accounting & Finance, High Volume Staffing, Client Liaison, Contractor Liaison, MSP, Building Relationships, Data Analysis, Policy Analysis, Performance Management, Employee Engagement, Account Management, Talent Management
Education
University of North Texas 2012 — 2015
Bachelor of Applied Science (B.A.Sc.)
Collin County Community College
Associates of Science
Verizon Wireless November 2010 - Present
AdvoCare, Inc. May 2011 - March 2013
CompuCom July 2008 - November 2010
Expedia February 2008 - June 2008
T-Mobile March 2007 - February 2008
Self Employed July 2006 - March 2007
Timberwolf Press/Productions July 2000 - March 2007
Yum! Brands September 1993 - October 1998
Skills
BGP, VPN, Cisco Technologies, IP, Cisco IOS, EIGRP, OSPF, Switches, Windows Server, Troubleshooting, MPLS, Routers, ATM networks, Telecommunications, Microsoft Exchange, Technical Support, BMC Remedy, Network Administration, DSL, Wireshark, Hardware, Networking, TCP/IP, Active Directory, Wireless Networking, CCNA, Computer Hardware, DNS, Help Desk Support, Juniper, LAN-WAN, Servers, WAN, Windows 7, Windows XP
Education
Collin County Community College 2006 — 2010
Cisco, CCNA
Full Sail University 1998 — 2000
Associates, Audio Engineering/Recording Arts
Volt Workforce Solutions April 2009 - Present
apple.inc/volt technical services April 2009 - August 2009
T-Mobile USA December 2007 - February 2009
T-Mobile 2007 - 2009
JERIMY GRIESER May 2007 - November 2007
stream 2007 - 2007
stream international 2007 - 2007
Whelan Security 2005 - 2007
State Inspections May 2006 - July 2006
Whelan Security September 2005 - May 2006
Skills
Information Technology, Networking, Windows Server, Blackberry Enterprise..., TCP/IP, Technical Support, Help Desk Support, Troubleshooting, Call Centers, Routers, Security, Management, Customer Service, Citrix
Education
Collin County Community College 2005 — 2010
Diploma
Collin County Community College
Dealertrack Technologies June 2015 - Present
Dealertrack Technologies May 2014 - June 2015
Dealertrack Technologies June 2013 - May 2014
DealerTrack November 2012 - June 2013
T-Mobile January 2007 - June 2012
WorldCom March 1997 - October 2002
Skills
Contract Negotiation, Microsoft Office, Siebel, Soft Collections, Research, Inventory Management, Customer Satisfaction, Troubleshooting, Mobile Devices, Salesforce.com, Blackberry, Call Center, Windows Mobile, Wireless, 4G, Microsoft Word, Customer Service, Microsoft Excel, Cellular Communications, Outlook, Windows, Management, Call Centers, Technical Support, Customer Retention, Networking, Software Documentation
Education
University of Phoenix 2012 — 2014
Bachelors, BSIT, Network and System Administration/Administrator
Collin County Community College 2003 — 2005
Associate of Science (A.S.), Physical Sciences
T-Mobile December 2006 - Present
Skills
Administrative..., Customer Satisfaction, Outlook, Customer Service, Microsoft Office
Education
Collin County Community College 2003 — 2005
Associate of Arts (A.A.), Communication and Media Studies
T-Mobile June 2015 - Present
Huffines Auto Dealerships March 2014 - June 2015
T-Mobile October 2013 - March 2014
Precision Imaging Solutions April 2003 - August 2012
TJ Maxx November 2010 - March 2011
TJ Maxx/Homegoods November 2010 - March 2011
UMECO March 2008 - October 2008
Pattonair UMECO January 2007 - October 2008
Pattonair Umeco Supply January 2007 - October 2008
UMECO January 2007 - March 2008
Skills
Account Management, Supply Chain Management, Logistics, Contract Negotiation, Project Management, Six Sigma, Supply Chain, Negotiation, Continuous Improvement, Lean Manufacturing, Procurement, Program Management, Manufacturing, Management, Operations Management, Customer Service, Sales Management, Telecommunications, Materials Management, Purchasing, Project Planning, CRM, Start-ups, Software Documentation, Quality Assurance, MRP, Customer Satisfaction, Process Improvement, Vendor Management, Cross-functional Team..., Sales, Supply Management, Inventory Management, Aerospace, Team Building, Team Leadership, Analysis
Education
Collin County Community College
Business Administration, Computer Science; Electronics Engineering
Instituto Tecnológico y de Estudios Superiores de Occidente, A.C.
Engineering, Electronics
T-Mobile July 2010 - Present
T-Mobile June 2007 - July 2010
PepsiCo - Frito Lay October 2003 - June 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Windows, Outlook, Budget, Public Speaking, Strategic Planning, Negotiation
Education
College of the Canyons
T-Mobile 2009 - Present
Mycom November 2002 - April 2004
PLDT April 1987 - December 1999
Skills
LTE, UMTS, 3G, GSM, 4G, CDMA, Cellular Communications, IP, Microwave, 2G, HSPA, Edge, GPRS, Wireless
Education
Mapua Institute of Technology 1981 — 1986
Bachelor of Science, Electronic and Communications
Collin County Community College
Lucky Brand Jeans April 2012 - Present
Lucky Brand Jeans November 2011 - April 2012
T-Mobile March 2010 - November 2011
Caesars Entertainment Corporation November 2009 - March 2010
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel
Education
University of Nevada-Las Vegas 2008 — 2014
College of Southern Nevada 2012 — 2012
Verizon Wireless June 2015 - Present
Walmart April 2014 - June 2015
T-Mobile February 2005 - April 2014
Zale October 2003 - September 2004
Pacific Sunwear July 2001 - May 2003
Skills
Merchandising, Sales, Customer Service, Management, Coaching, Leadership, Sales Operations, Customer Experience, Store Management, Customer Satisfaction, Team Building, Retail, Team Leadership, Customer Retention, Inventory Control, Leadership Development, Recruiting, Profit, Hiring, Telecommunications, Wireless, Store Operations, Mobile Devices, People Development, Onboarding, Cellular Communications, Microsoft Office, P&L Management
Education
College of the Sequoias 2012 — 2014
Associate of Science (AS), Business Administration and Management, General
Bottineau High School 1990 — 1995
TeleTech November 2013 - Present
http://nmmishydohub.wix.com/portfolio May 2012 - Present
Beta Testing January 2005 - November 2013
T-Mobile July 2012 - June 2013
GoDaddy.com May 2011 - October 2011
Collins College October 2008 - May 2011
Skills
Photoshop, Microsoft Office, HTML, Web Design, Customer Service, JavaScript, Illustrator, PowerPoint, Microsoft Excel, Adobe Creative Suite, Microsoft Word, Public Speaking, Flash, 3D Studio Max, Mudbox, Game Design, Unity3D, Level Design
Education
Collins College 2008 — 2011
Bachelors Degree of Arts, Game Design
New Mexico Military Institute (NMMI) 2002 — 2006
High School Diploma
Verizon-Terremark August 2010 - Present
Liquidity Services 2014 - 2015
T-Mobile April 2008 - June 2010
T-Mobile July 2006 - June 2010
Telvista September 2000 - June 2006
Skills
Technical Support, Troubleshooting, VPN, Operating Systems, Training, Networking, Hardware, Databases, Wireless, Testing, Call Centers, Sales Engineering and...
Education
University of North Texas 2009 — 2010
Bachelor in Apply Art and Science (BAAS), Performance Improvement, 3.65
Collin County Community College 2004 — 2009
Associate in Applied Science (AAS), Networking, 3.8
Richland College 2003 — 2004
Cisco Networking Associate Academy Program, Cisco CCNA1 and CCNA2, NA
Comcast Cable November 2013 - Present
T-Mobile June 2008 - July 2013
EXPRESS August 2001 - June 2008
Comstock Homes June 1998 - August 2000
Skills
Telecommunications, Wireless, Sales, Customer Service, Team Leadership, Mobile Devices, Team Building, Management, Product Marketing, Customer Experience, Coaching, Microsoft Word, Leadership Development, Store Management, Retail Sales, Retail, Microsoft Excel, Sales Operations, Networking, Customer Retention, Selling, Direct Sales, Merchandising, Leadership, Training, Inventory Management, Cellular Communications, Recruiting, Loss Prevention, Hiring, P, Employee Training, Inventory Control, Product Management, Managed Services, Performance Management, Mobile Technology, Visual Merchandising, Strategy, Sales Process, Call Centers, Customer Satisfaction, Human Resources
Education
Colorado Christian University 1999 — 2002
T-Mobile October 2012 - Present
T-Mobile October 2006 - September 2012
Verizon Wireless December 2002 - November 2006
Verizon Wireless August 2001 - December 2002
Cingular Wireless March 1999 - August 2001
Skills
ITIL, SQL, Provisioning, Project Management, IT Operations, IT Service Management, POS, Switches, Routers, Troubleshooting, SS7, Networking, Maintenance & Repair, Test Equipment, Inventory Management, Programming, TCP/IP, Wireless, LTE, Telecommunications, CDMA, Computer Network..., T1, IP, ATM networks, Network Engineering, UMTS, Technical Support, Software Documentation, Software Installation, Fiber Optics, Integration, WAN, 4G, BMC Remedy, Ethernet, Network Design, Mobile Devices, LAN-WAN, Routing, OSPF, VoIP, Testing, System Deployment, Wireless Networking, Juniper, MPLS, Cellular Communications, EVDO, Frame Relay
Education
New Horizon 2012 — 2012
ITIL F Certification
DeVry Institution of Technology 2000 — 2003
Computer Information Systems
Collin County Community College
Cisco Networking, CCNA, 3.0
Suburban Technical School
Industrial Electronics Technology/Technician
TechNet Training Center
Computer software & hardware
North Babylon, NY High School
T-Mobile March 2015 - Present
Mywireless February 2013 - March 2015
Lincoln College Online September 2008 - July 2010
Lincoln College Online September 2008 - February 2009
Sitel December 2006 - September 2008
National Business Supply November 2005 - November 2006
Harbuck Vacation Tours June 2004 - October 2005
Skills
Leadership, Training, Sales, Marketing, B2B, Adult Education, Staff Development, E-Learning, Curriculum Development, Curriculum Design, Coaching, Interviews, Leadership Development, Social Networking, Customer Service, Public Speaking, Community Outreach, Team Building, Management, Nonprofits, Event Planning, Employee Training, Recruiting, Teaching
Education
College of Southern Nevada 2010 — 2014
Associate of Science (A.S.), Elementary Education and Teaching, 3.4
Estero High 1995 — 1999
High School Diploma, General Studies
Dealertrack Technologies July 2015 - Present
Dealertrack Technologies January 2014 - July 2015
ADT February 2013 - January 2014
Yardi Systems April 2011 - February 2013
STS International Inc March 2011 - April 2011
T-Mobile June 2009 - December 2009
Whole Foods Market August 2007 - May 2009
Erie General Electric FCU August 2006 - April 2007
Proxy Communications March 2005 - May 2006
Kroger September 2004 - March 2005
Skills
Customer Service, Microsoft Office, Software Installation, Security, Image Manipulation, Employee Training, Cashiering, Technical Support, Call Centers, Data Entry, Troubleshooting, Training, Help Desk Support, Microsoft Excel, Sales, Blackberry, Invoicing, Direct Sales, Management, Budgets, Telecommunications, Business Analysis, Computer Hardware, Data Analysis, System Administration, Account Management, Salesforce.com, Outlook, Windows 7, Software Documentation, Project Management, Customer Satisfaction
Education
Collin County Community College 2004 — 2011
Associate of Science, General Studies
Yokohama International School 2003 — 2004
High School Diploma
T-Mobile March 2012 - Present
Clarkin Group, LLC January 2011 - Present
Clarkin Group, LLC January 2000 - Present
HPC Construction Services, LLC January 2009 - January 2011
SAI Communications August 2005 - February 2007
Mobile, USA January 2000 - January 2005
COEN Company, Inc January 1995 - January 2000
Woods Hole Oceanographic Institution January 1994 - January 1995
Jamestown Marine Services January 1994 - January 1994
Massachusetts Maritime Academy January 1991 - January 1993
Education
Rensselaer Polytechnic Institute at Hartford 2003 — 2005
MBA
College of the Holy Cross 1984 — 1988
Bachelor of Arts, Political Science
Massachusetts Maritime Academy
Bachelor of Science, Marine Engineering
Rensselaer Polytechnic Institute
Master, Business Administration
Ensignal February 2015 - Present
T-Mobile April 2014 - January 2015
Brookstone November 2012 - May 2014
Diamond Wireless February 2011 - June 2013
Pacific Sunwear August 2010 - March 2011
Abercrombie and Fitch Co February 2007 - September 2010
Skills
Computers, Customer Service, Customer Satisfaction, Customer Experience, Sales, Marketing
Education
Collin County Community College 2010 — 2012
Associates, Business
Winfree Academy 2006
T-Mobile July 2006 - December 2010
Software Medium March 2004 - May 2006
Network Associates, Inc. June 1998 - January 2004
Education
Devry University Richardson Texas 2011 — 2012
Information Technology Management
Collin County Community College 2011 — 2011
Information Technology
Dallas County Community College 1988 — 1992
Computer Information Systems
West Virginia State University 1980 — 1980
Criminal Justice and Law Enforcement
T-Mobile October 2009 - Present
Costco Wholesale April 2007 - May 2008
Cardinal Health August 2004 - July 2006
Education
College of the Desert 2006 — 2009
In Progress, Business Management
Connect DFW Sous Chef/Event StaffChef Cassy's CuisineJanuary 2015 - May 2015
T-Mobile June 2008 - June 2012
AT&T Mobile Tel June 2001 - June 2008
Skills
Microsoft Office, Customer Service, Culinary Skills, Hospitality Management, Microsoft Excel, Event Planning, Public Speaking, PowerPoint, Creative Writing, Leadership, Social Media, Sales, Team Building, Social Networking, Entrepreneurship, Account Management, English, Outlook
Education
Collin County Community College 2013 — 2016
Associate’s Degree, Culinary Arts/Chef Training
Heartland Payment Systems August 2013 - August 2015
T-Mobile June 2012 - August 2013
Mary Kay Inc. August 2007 - June 2011
Perot Systems Government Services June 2003 - July 2006
United States Marine Corps August 1998 - August 2002
Skills
Security, Routers, Switches, Troubleshooting, Wireless, Networking, Software Documentation, Program Management, Citrix, Testing, Military, Network Security, Cisco Technologies, Telecommunications, Data Center, Cloud Computing, Disaster Recovery, TCP/IP, VPN, CCNA, WAN, Team Leadership, Information Security, Cisco IOS, Computer Network..., VoIP
Education
West Texas A&M University 2008 — 2011
Communications
Collin County Community College 2011 — 2012
Information Technology, Cyber Security
Greyson County Community College 2006 — 2007
Criminal Justice
Kapaun Mt Carmel 1988 — 1992
T-Mobile April 2013 - Present
T-Mobile March 2012 - March 2013
T-Mobile June 2010 - February 2012
Clark County School District November 2005 - May 2009
The Venetian Macao-Resort-Hotel October 2007 - September 2008
Skills
Retail, Leadership, Retail Sales, Telecommunications, Customer Experience, Sales, Customer Satisfaction, Direct Sales, Customer Service, Team Leadership, Sales Operations, Wireless, Management, Account Management
Education
University of Nevada-Las Vegas 2007 — 2010
Bachelor of Music, Piano
College of Southern Nevada 2004 — 2006
Associate of Arts (A.A.), Music
T-Mobile June 2014 - Present
Xerox July 2013 - Present
CenturyLink April 2011 - 2011
DIRECTV August 2006 - August 2010
Skills
Digital Media, Final Cut Pro, Digital Video, Customer Service, Microsoft Office, Broadcast, Communications Planning, Corporate Communications, Business Communications, Corporate Recruiting, Recruiting, Photoshop, Technical Support, Customer Retention
Education
College of Western Idaho 2012 — 2013
Associate's degree, Communication and Media Studies, 3.77
Univeristy of Advancing Technology 2003 — 2005
Meridian High School
T-Mobile September 2009 - Present
Finish Line November 1997 - January 2011
AIG Direct September 2008 - September 2009
Help Desk/Conference Coordinator October 1998 - July 2008
Skills
Problem Solving, Microsoft Office, Microsoft Excel, Data Entry, Troubleshooting, Call Center, Analysis, Coordinating Events, Customer Service, Educational Technology
Education
Texas Woman's University 2006 — 2013
Collin County Community College
Associate of Arts (A.A.), Early Childhood Education and Teaching
May 2006
Associates of Applied Science, Early Childhood Education
T-Mobile June 2014 - Present
T-Mobile July 2013 - May 2014
T-Mobile August 2012 - July 2013
Kansas City Southern Railway 2004 - 2012
Skills
Sales, Negotiation, Team Building, Customer Retention, Employee Training, Web Design, Leadership, Advertising, Management, Web Development, Recruiting, Marketing, Customer Experience, Customer Service, Social Media
Education
Collin County Community College 2010 — 2013
Associate of Arts and Sciences (AAS), Web/Multimedia Management and Webmaster, 4.0
Western Rim Property Services April 2013 - October 2013
24 Hour Fitness October 2008 - August 2013
T-Mobile August 2011 - April 2013
Skills
Sales, Sales Management, Computer Repair, Computer Hardware, Sports Nutrition, Personal Training, Mobile Technology, Mobile Devices, Direct Sales, Training
Education
Collin County Community College 2013 — 2016
APC Brands, Inc. April 2014 - Present
Angello and Associates February 2008 - April 2014
T-Mobile February 2008 - February 2011
Bank of America May 2007 - February 2008
GreenPoint Mortgage September 2003 - May 2007
Bank of America June 2001 - September 2003
Walgreens October 1997 - May 2001
Skills
Customer Service, Strategic Planning, Team Building, Sales, Sales Management, New Business Development, Marketing, Marketing Strategy, Account Management, Microsoft Office, Invoicing, Budgets, Outlook, Mortgage Lending, Office Management, Training, Management
Education
Collin County Community College 2012 — 2015
Business Administration and Management, General