T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
T-Mobile May 2012 - Present
Verizon Wireless November 2006 - September 2011
Verizon Wireless May 2006 - November 2006
Verizon Wireless January 2005 - May 2006
Verizon Wireless November 2003 - November 2004
Verizon Wireless November 2002 - November 2003
Verizon Wireless February 1999 - November 2002
Skills
ACCESS7, IS41 and ISUP..., Tekelec, Alcatel STP, Nortel DMS-MTX, BSM, EMS, Lucent OMP, ECP, 5E, PCF, Compaq HLR, Cisco 10K, 12K router,..., Telcordia Service..., JDSU Session Trace, eHealth, BRIX/Exfo Network..., 3G-1X & EVDO Network..., 4G LTE Network Call...
Education
DeVry University 1999 — 2002
Bachelor of Science (BS), Telecommunications Management
T-Mobile July 2013 - Present
iMobile US July 2012 - July 2013
Sprint February 2008 - March 2012
Skills
Cellular Communications, Customer Retention, Customer Satisfaction, Salesforce.com, Telecommunications, Wireless, Customer Experience, Direct Sales, Mobile Devices, Sales Operations, VoIP, Networking, Mobile Technology, Troubleshooting, Cold Calling, Technical Support, Sales, Retail Sales, B2B, Wireless Networking, Mobile Communications, Store Management, Training, Wireless Broadband, Inventory Management, Broadband, Sales Management, Team Leadership, Leadership, Customer Service, Management, Retail
Education
DeVry University-Illinois 2009 — 2013
Associates, Network and System Administration/Administrator
T-Mobile March 2013 - June 2015
Best Buy May 2011 - January 2012
Skills
Customer Service, Retail, Customer Satisfaction, Real Estate, Customer Experience, Merchandising, Relocation, Microsoft Word, PowerPoint, Inventory Management, Sellers, First Time Home Buyers, New Home Sales, Investment Properties, Microsoft Office, Single Family Homes, Customer Retention
Education
DeVry University 2012 — 2016
Bachelor's degree, Computer Science
DeVry University 2012 — 2016
T-Mobile July 2014 - Present
Sprint September 2013 - June 2014
T-Mobile April 2013 - September 2013
AT&T January 2012 - March 2013
Gold Rush of America October 2010 - January 2012
BB&T June 2007 - August 2008
Freddie Mac November 2005 - March 2007
Freddie Mac November 2003 - June 2005
Littman Jewelers August 1999 - November 2003
Human Development Services May 1994 - April 1999
Skills
Training, Management, CRM, Business Development, Sales, Marketing, Budgets, Finance, Data Analysis, Customer Service, Inventory Management, New Business Development, Accounting
Education
DeVry University 1991 — 1994
B.S, Business Management
Palomar College 1982 — 1983
Certificate, Communication Skills
T-Mobile November 2014 - Present
Cogent Communications June 2014 - Present
Sprint Nextel April 2012 - June 2014
Idealab August 2011 - April 2012
T-Mobile May 2009 - July 2011
DLU December 2005 - May 2009
CGI Coders September 1997 - December 2005
Skills
Business Development, Wireless, Solution Selling, Sales Management, Sales, CDMA, Account Management, Strategic Partnerships, Managed Services, Vendor Management, Mobile Devices, Online Marketing, Strategic Planning, Customer Experience, Selling, IP, Sales Operations, Sales Process, Marketing Strategy, B2B, Direct Sales, Telecommunications, VoIP, Customer Satisfaction, Cloud Computing, Customer Retention, Salesforce.com, M2M, SaaS, Mobile Technology
Education
DeVry University-California 2010 — 2013
Bachelor's degree, Computer and Information Systems Security/Information Assurance
T-Mobile June 2015 - Present
T-Mobile February 2013 - Present
Creative Realities January 2015 - August 2015
Creative Realities January 2014 - May 2014
Tyco July 2013 - October 2013
Microsoft Store September 2012 - January 2013
Amega Scientific September 2011 - May 2012
Skills
Customer Service, IT Service Management, IT Solutions, Retail Sales, Social Networking, Social Skills, Computer Hardware, Hardware Support, Network Hardware, Networking, Wireless, Wireless Routers, Cisco Wireless, Wireless Communications..., Wireless Broadband, IT Hardware Support, Help Desk Support, Microsoft Office, IT Strategy, Sales, Windows 7, Start-ups, Team Building, Technical Support, Troubleshooting
Education
DeVry University 2007 — 2010
Associates in Applied Science, Network Communication Management
Complete HealthCare Resources-Eastern, Inc. April 2015 - Present
Reliant Senior Care February 2015 - April 2015
Reliant Senior Care May 2012 - April 2015
PennMed Consultants April 2005 - May 2012
T-Mobile September 1999 - January 2005
Skills
Accounting, Financial Reporting, Account Reconciliation, General Ledger, Internal Controls, Accruals, Financial Statements, Fixed Assets, GAAP, Revenue Recognition, SEC filings, Sarbanes-Oxley Act, US GAAP, Variance Analysis, Microsoft Excel, Team Building, Training
Education
DeSales University
Bachelor's degree, Accounting
Sprint Dealer July 2013 - Present
Sports Authority May 2012 - June 2013
T-Mobile May 2003 - February 2012
Best Buy August 2002 - May 2003
AT&T Wireless February 2002 - July 2002
Circuit City January 2001 - January 2002
Walgreens July 2000 - December 2000
Rite Aid August 1999 - June 2000
PETCO Animal Supplies, Inc. February 1999 - July 1999
Rite Aid July 1996 - February 1999
Skills
Retail, Merchandising, Store Design, Coaching, Retail Management, Sales Management, P&L Management, Team Building, Customer Experience, Hiring, Customer Service, Customer Retention, Human Resources, Management, Sales Operations, Customer Satisfaction, Cold Calling, Direct Sales, Retail Sales, Training, Sales, Store Operations, Inventory Management, Employee Training, Inventory Control, Team Leadership, Quotas, Driving Results, Wireless, Telecommunications, Cellular Communications, New Store Openings, Big Box, Recruiting, Store Management
Education
Diablo Valley College 1998 — 2000
Forward Edge September 2014 - Present
DeVry University November 2012 - September 2014
Renaissance October 2010 - August 2011
Computer Renaissance March 2009 - September 2010
T-Mobile November 2008 - December 2009
Game Crazy July 2006 - September 2008
Game Crazy April 2004 - June 2006
Blockbuster Video August 2003 - March 2004
Blockbuster Video February 2002 - July 2003
Blockbuster Video August 2001 - January 2002
Skills
Retail, XP, Invoicing, Software Installation, Troubleshooting, Customer Service, Hiring, Windows 7, Customer Satisfaction, Servers, Computer Repair, Sales Management, Hardware, Microsoft Office, Training, Recruiting, B2B, Team Leadership, Inventory Management, Management, Sales, Computer Hardware, Team Building, Cash Management, Printers, Windows XP
Education
DeVry University-Ohio 2012 — 2014
Network and System Administration/Administrator
DeVry University
Computer Science, NSA
T-Mobile June 2015 - Present
Southwest Airlines January 2015 - May 2015
Trinity Industries, Inc. June 2014 - August 2014
Aviva India January 2012 - March 2013
Hindustan Times August 2009 - December 2011
Zee Entertainment Enterprise Ltd. March 2007 - September 2007
Skills
Research, Social Media, Copy Editing, Social Media Marketing, Project Management, Python, Microsoft Office, Editorial, Web Design, Strategic Planning, English, CSS, Online Marketing, Digital Marketing, SEO, Analytics, Content Development, Management, E-commerce, Marketing
Education
The University of Texas at Dallas 2013 — 2015
Master of Science (MS), Information Technology Management
Università degli Studi di Firenze 2008 — 2009
Master of Arts (MA), Media, Communication & Cultural Studies
University of London 2007 — 2008
Master of Arts (MA), Media, Communication & Cultural Studies
Devi Ahilya Vishwavidyalaya 2004 — 2007
Bachelor of Science (BS), Electronic Media
Spencer Technologies April 2014 - Present
SmartSource Technical Staffing September 2012 - Present
DIRECTV October 2012 - December 2013
Howard University August 2011 - September 2012
Office Depot July 2010 - July 2011
T-Mobile March 2008 - November 2008
FEMA US Dept of Homeland Security October 2004 - July 2007
Skills
CompTIA A+ Certification, Troubleshooting, Technical Support, Active Directory, Windows 7, Windows XP, Computer Hardware, Networking, Hardware, Software Installation, Help Desk Support, Laptops, Printers, Disaster Recovery, Databases, Computer Repair
Education
MicroStaff IT 2013 — 2013
Cerification, Computer and Information Sciences and Support Services
DeVry University-Ohio 1992 — 1994
Bachelor of Applied Science (BASc) Coursework, Computer and Information Sciences and Support Services
DaVita 2014 - 2014
Infospace October 2012 - October 2013
Xtreme Consulting Group, Inc. February 2010 - October 2012
T-Mobile September 2009 - January 2010
Xtreme Consulting Group, Inc. May 2009 - September 2009
VMC January 2007 - March 2009
VMC March 2005 - January 2007
Kelly Services July 2004 - March 2005
Skills
Agile Methodologies, Mobile Devices, E-commerce, Data Center, Service Desk, Microsoft Exchange, Altiris Deployment..., Network Administration, Troubleshooting, Remote Troubleshooting, Servers, Active Directory..., Hardware, Computer Hardware, Hardware Diagnostics, Hardware Installation, Windows, Windows Server, Visio, Microsoft Office, Switches, DHCP, Networking, Cloud Computing, Technical Support
Education
DeVry University
Bachelors of Applied Sciences, Business Technical Management
DeVry University
Associates of Applied Sciences
The Broe Group March 2013 - Present
T-Mobile July 2000 - March 2013
Reynolds & Reynolds August 1997 - July 2000
Skills
Information Technology, Network Administration, IT Service Management, Windows Server, Microsoft Exchange, Wireless, Vendor Management, Shipping, 3PL, Active Directory, Warehousing, Troubleshooting, IT Management, Switches, BMC Remedy, Software Installation, Telecommunications, TCP/IP, Operating Systems, Network Design, Windows 7, System Deployment, Blackberry Enterprise..., Cisco Technologies, Computer Hardware, Routers, Servers, Technical Support, LAN-WAN, VPN, VoIP, Wireless Networking, Group Policy, Management
Education
DeVry 2003 — 2005
BS, Technical Management
Denver Technical College 1998 — 2001
AS, Network/Systems Administration
Denver Technical College
Associate of Applied Science Degree, Computer Network and Systems Administration
DeVry University
Bachelor of Science, Technical Management
AT&T November 2012 - Present
T-Mobile July 2012 - August 2012
AT&T June 2011 - March 2012
AT&T February 2011 - June 2011
Alta Telecom & Rightech March 2008 - February 2011
wow August 2006 - October 2007
AT&T August 2004 - April 2006
AT&T November 1999 - February 2004
Skills
Equipment Installation, Field Work, Field Technicians, NOC technician, Catv tech
Education
DeVry University
Associate, Computer Science
University of Miami December 2012 - January 2015
T-Mobile March 2012 - June 2012
Target June 2009 - March 2012
Bank of America June 2001 - November 2007
Skills
Strategic Human..., Talent Management, Performance Management, Employee Relations, Succession Planning, Employee Engagement, Recruiting, Training, Labor Relations, Training Delivery, Leadership Development, Change Management, Coaching, Organizational..., HRIS, Strategic Planning, Employee Benefits, Personnel Management, Department Budget..., Interviews, Workforce Planning, Hiring, Negotiation, FMLA, Leadership, Deferred Compensation, SPHR, HR Strategy, Legal Compliance, Payroll, Executive Coaching, Organizational Design, HR Policies, Interviewing, Recruitment/Retention, Job Descriptions, Performance Appraisal, Human Capital Management, Staff Development, Americans with..., Equal Employment..., Retail, Banking, Telecommunications, Education, Onboarding, Management, Human Resources, Team Building, HR Consulting
Education
DeVry University
Bachelors, Management
Florida International University
Bachelors, Communications
Coldwell Banker Residential Brokerage June 2014 - Present
Verizon Wireless October 2011 - May 2014
Verizon Wireless January 2008 - October 2011
Verizon Wireless December 2003 - December 2007
Harrison Career Institute December 2002 - September 2003
T-Mobile June 1999 - October 2002
PageNet November 1994 - May 1999
Skills
Solution Selling, Sales Management, Cellular Communications, Team Leadership, Wireless, Management, Leadership, Training, Customer Retention, Sales, Forecasting, Marketing, Customer Experience, Retail, Operations Management, Direct Sales
Education
DeVry University 1992 — 1994
Associate's Degree, Technical Management
T-Mobile September 2015 - Present
HMS Host January 2011 - September 2015
BJ's Wholesale Club September 2006 - October 2009
Walgreens June 1999 - July 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Budgets, Data Entry, Inventory Management, HTML, Retail, Merchandising, Sales, Store Management, P, Management, Inventory Control, Forecasting, Team Building, Training, Hiring
Education
DeVry University
Associate's degree, Business management
Verizon Wireless May 2015 - Present
Verizon Wireless 2008 - Present
Verizon Wireless March 2008 - May 2015
Sprint/Nextel(merger) April 2003 - March 2008
Home and Business Telecom January 2000 - February 2008
Home and Business Telecom 2000 - 2008
T-Mobile January 2000 - February 2005
Alcatel-Lucent November 1998 - January 2000
AT&T July 1998 - October 1998
Skills
Wireless, RF, Telecommunications, Customer Experience, VoIP, Troubleshooting, Customer Satisfaction, Mobile Devices, LTE, Cellular Communications, IP, CDMA, Customer Service, Wireless Networking, Managerial Skills, 4G, Microwave, Fiber Optics, 3G, Testing
Education
Southern New Hampshire University 2015 — 2016
Master of Business Administration (M.B.A.), Project Management, Attending
DeVry University 2012 — 2014
Bachelor's Degree, Technical Management with emphasis in Project Management, Magna Cum Laude- Graduate
ITT Technical Institute-Houston, Texas
Associate's Degree, Electronic Engineering Technology
SSL August 2014 - Present
Space Systems Loral January 2006 - Present
Intel Corporation January 2005 - January 2006
T-Mobile January 2000 - January 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Electrical Engineering, Process Improvement, Space Systems, Systems Engineering, Engineering, Six Sigma, Testing, Aerospace, Engineering Management, Troubleshooting, Integration, Quality Assurance
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
Master's Degree, Project Management
DeVry University 2002 — 2006
Bachelor's Degree, Electronics Engineering Technology
MetroPCS / T-Mobile January 2015 - Present
Lookout April 2014 - December 2014
T-Mobile June 2010 - August 2012
T-Mobile February 2010 - July 2010
T-Mobile June 2006 - February 2010
T-Mobile April 2004 - June 2006
Fred Meyer Jewelers 1997 - March 2000
Skills
Telecommunications, Wireless, Mobile Devices, Customer Experience, Cellular Communications, Mobile Technology, Mobile Communications, Sales Development, Territory Account..., Training, Coaching, Sales Process, Sales Management, Business Analysis, Business Process..., Leadership, Customer Service, Customer Retention, Sales Operations, Merchandising, Inventory Management, Project Management, Strategic Partnerships, Consulting, IT Management, Business Development
Education
DeVry University 2000 — 2003
Bachelor of Science (BS), Network and Communications Management, Grade Point Average - 3.96 / 4.00
Microtrain 2013 — 2014
Now Studying - Project Management (PMP)
H&H Sports Protection March 2014 - Present
H&H Sports Protection September 2013 - Present
T-Mobile March 2003 - August 2012
Skills
Windows, Telecommunications, Account Management, Customer Service, Strategic Planning, Microsoft Office, Microsoft Excel, Outlook, Java, Microsoft Word, English, PowerPoint, C++, C, Wireless, Direct Sales, Vendor Management, Customer Retention, Sales Management, Solution Selling, Customer Satisfaction, Team Leadership, Sales Process, Sales Operations
Education
DeVry University-Texas 2001 — 2003
Computer Software Engineering
Central Parking System November 2011 - Present
ACS Technologies January 2010 - September 2010
T-Mobile December 2007 - January 2010
Skills
Training, Education, Computer Proficiency, Customer Service, Management
Education
DeVry University 2012 — 2016
Middle Tennessee State University
T-Mobile September 2015 - Present
Cedar Hill ISD November 2013 - June 2015
US Army March 2009 - March 2013
Southeast Missouri State University June 2008 - March 2009
Southeast Missouri State University May 2006 - May 2008
Skills
•Proficient in Adobe..., •..., •Excellent verbal and..., •Excellent Conflict..., Research, Microsoft Office, Paralegals, PowerPoint, Program Development, Community Outreach, Government, Press Releases, Advertising, Recruiting, Marketing, Employee Training, Photography, Leadership, Training, Customer Service, Public Speaking, Microsoft Excel, Microsoft Word, Team Building, Leadership Development
Education
DeVry University 2013 — 2015
Bachelor of Science, Network and Communcations Management
The Art Institute of Pittsburgh-Online Division 2006 — 2014
Associate of Arts (A.A.), Prepress/Desktop Publishing and Digital Imaging Design
Southeast Missouri State University 2006 — 2009
Master of Public Administration (M.P.A.)
Southeast Missouri State University 2001 — 2006
Bachelor of Science, Recreation
Southeast Missouri State University 2001 — 2006
Bachelor of Science, General Studies
Apple October 2012 - Present
Sitel March 2011 - January 2013
T-Mobile October 2007 - August 2010
Knology August 2006 - October 2007
Skills
Customer Service, Customer Satisfaction, Customer Insight, Customer Retention, Technical Support, Customer Service..., Sales Management, Job Coaching, Apple, Information Technology
Education
DeVry University-Georgia
Computer Sciences and Information Systems
Grossmont College
Computer Sciences and Information Systems
SIMOES MANAGEMENT GROUP June 2015 - Present
Unitek College February 2015 - May 2015
T-Mobile February 2011 - September 2014
PM Realty Group June 2010 - February 2011
Streamline Associates July 2006 - January 2009
Helzberg Diamonds June 2004 - March 2006
Skills
Property Management, Microsoft Office, Budgets, Contract Management, Accounting, Management, Project Management, Software, MRI Software, Customer Service, Public Speaking, New Business Development, Social Networking, Conflict Resolution, Real Estate, Customer Satisfaction, Training, Sales, Leadership
Education
DeVry University 2009 — 2010
BS
San Jose State University 2006 — 2008
BA
Las Positas College 2001 — 2006
AA
T-Mobile June 2015 - Present
TEKsystems September 2014 - June 2015
RADI - Restaurant Application Development International LLC April 2014 - September 2014
Joint Commission Resources April 2011 - April 2014
Insurance Auto Auctions June 2009 - December 2010
Thomson Healthcare September 2005 - December 2007
LOGS Financial Services February 2005 - August 2005
TD Canada Trust, MIS Central Visa Services August 2003 - December 2004
Syngenta Crop Protection Canada, Inc. August 2002 - July 2003
Skills
Microsoft SQL Server, ASP.NET, Databases, jQuery, .NET, Software Development, Web Services, CSS, JavaScript, HTML 5, C#, Visual Studio, IIS, Web Applications, Web Development, jQuery Mobile, jQuery UI, VB.NET, Agile Methodologies, SDLC, ASP.NET MVC, JSON, ASP, Scrum, XML, SQL, Requirements Analysis, Software Project..., HTML5, CSS3, Tiggzi, PhoneGap, ASP .NET MVC 4, ASP .NET 4.5, Windows 8 apps, TFS, Software Documentation, HTML, Business Intelligence, Requirements Gathering, Mobile Applications, Business Analysis, Testing, Client scripting, visjs js framework, alpaca js forms, oracle
Education
Illinois Institute of Technology 2007 — 2011
Master's degree, Information Technology Management, 4.0
DeVry University Phoenix 2000 — 2002
Bachelor's degree, Computer Information Systems, 3.93
Intense Marketing Consultants May 2014 - Present
National Penn Bank June 2013 - May 2014
T-Mobile February 2013 - June 2013
Education
W.B Saul High school 2006 — 2010
DeVry University
Obtaining Bachelors Degree, Web game programming
Synchronoss Technologies March 2013 - Present
CoWorx Staffing Services September 2010 - March 2013
Flextronics January 2010 - September 2010
T-Mobile May 2007 - December 2009
Skills
Customer Service, Customer Satisfaction, De-escalation, Training, Microsoft Excel, Microsoft Office, Microsoft Word, Technical Support, Coaching, Curriculum Development, Team Leadership, Team Building
Education
DeVry University 2013 — 2015
Bachelor's degree, Business Administration and Management, General
Luis E Dieruff high school 1999 — 2003
High Scool Diploma
Northwestern Mutual September 2013 - June 2015
Choice Merchant Solutions June 2012 - June 2013
T-Mobile June 2007 - August 2012
T-Mobile October 2002 - May 2007
Sprint Nextel March 2001 - September 2002
Skills
Sales, Direct Sales, Sales Operations, Customer Retention, Management, Business Development, Sales Management, Account Management, Leadership, Sales Process, Retail, Team Building, B2B, Solution Selling, Employee Benefits
Education
California State University-Dominguez Hills 2009 — 2011
Bachelor of Business Administration (BBA), Marketing
DeVry University-California 2002 — 2004
Business Management and Logistics
IPsoft April 2015 - Present
MobileIron September 2014 - July 2015
Trustmark Companies March 2014 - September 2014
onShore Networks June 2013 - March 2014
T-Mobile April 2007 - June 2013
TEKsystems September 2006 - April 2007
Comcast September 2005 - September 2006
NEXTEL August 2001 - August 2005
Skills
Wireless, Networking, Network Design, Telecommunications, LTE, GSM, UMTS, Switches, IP, WiMAX, VoIP, Routing, MPLS, TCP/IP, 3G, 4G, Wireless Networking, CDMA, Computer Network..., HSPA, Cisco Technologies, Routers, Ethernet, Network Engineering, Troubleshooting, Active Directory, Network Architecture, Network Security, Cellular Communications, Fiber Optics, RF, Microwave, OSPF, System Deployment, WAN, LAN-WAN, Network Optimization, ITIL v3 Foundations..., CCNA, Integration, Data Center, Vendor Management, Mobile Devices, Professional Services, Security
Education
Argosy University Chicago
DeVry University-Illinois
ChannelInsight June 2015 - Present
ChannelInsight November 2014 - June 2015
ChannelInsight June 2014 - November 2014
ESM July 2010 - April 2014
T-Mobile June 2003 - February 2009
King Soopers January 1997 - June 1998
Skills
Troubleshooting, Call Center, Technical Support, SharePoint, Telecommunications, Call Centers, Management, Quality Assurance, Help Desk Support, Windows, Analysis, Customer Experience, Computer Hardware, Active Directory, Windows 7, Microsoft Office, Service Desk, Software Documentation, Vendor Management
Education
Front Range Community College 2011 — 2014
Associate of Applied Science (AAS), Computer Information Systems, A
DeVry University-Colorado 2004 — 2005
Completed Gen Ed courses, Project Management
T-mobile November 2006 - Present
Anglero Family 1981 - 2013
OneLink Communications April 2003 - January 2005
Sprint Nextel January 2000 - September 2001
Skills
Computer Network..., Telecommunications, Troubleshooting, Wireless Networking, Cisco IOS, Wireless, GSM, UMTS, IP, TDM, Network Administration
Education
DeVry University-Illinois 2012 — 2013
Network Communications Management, Computer Systems Networking and Telecommunications, 3.75
Lehigh Carbon Community College 2005 — 2007
Secondary Education and Teaching, Teacher prep
Erie Community College 2000 — 2002
Secondary Education and Teaching
Mckinley vocational high school 1996 — 1999
High school Diploma &, Machine Tool Technology/Machinist tool and die
T-Mobile 2015 - Present
Tactical Systems Network. LLC 2013 - Present
SKYBEAM 2014 - 2015
Eupen Cable 2009 - 2012
ExcelaCom 2007 - 2009
XO Communications 2005 - 2007
XO Communications 2004 - 2005
Allegiance Telecom 2000 - 2004
Skills
Business Development, Sales, Project Management, Integration, Managed Services, Solution Selling, Direct Sales, Program Management, Product Management, Vendor Management, Contract Negotiation, Management, Sales Management, New Business Development, Telecommunications, Leadership, Networking, Strategy, Troubleshooting, Sales Process, Quality Assurance
Education
DeVry University-Texas 2002 — 2007
BS Technical Management, Information Technology Project Management, 3.6/4.0
GBHS
Diploma, High School/Secondary Diplomas and Certificates
Asurion February 2014 - Present
T-Mobile April 2006 - June 2012
Citi January 2004 - April 2006
Providian Financial 2000 - 2004
Skills
Call Center, Call Centers, Coaching, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Leadership, Management, Mobile Devices, Operations Management, Performance Management, Process Improvement, Sales, Strategic Partnerships, Team Building, Team Leadership, Telecommunications, Training, Wireless
Education
DeVry University-Texas
AT&T Mobility July 2010 - Present
T-Mobile September 2006 - September 2008
American Red Cross January 2006 - May 2007
Skills
Technical Support, Customer Experience, Sales, Merchandising, Physical Inventory, Customer Retention, Wireless, Mobile Devices, Inventory Control, Sales Operations, Management, Customer Satisfaction
Education
DeVry University-California
Best Buy October 2012 - Present
Gourmet Foods Group, LLC May 2012 - Present
T-Mobile December 2008 - May 2012
Office Depot 2007 - 2008
Linens N Things September 2002 - April 2007
Skills
•Manage large teams of..., •Experienced in all..., •Develop/Monitor..., •Effective..., •Effective Team Leader, Shrink Control//Loss..., •P&L Responsibilities, •Business Development..., •Facilitate training..., •Manage multiple..., •Recruitment..., •New store openings, •Coordination of Team..., •Experienced with I-9..., •Strong Team Building..., Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, Business Strategy, Customer Service, Sales, Management, Cross-functional Team..., Sales Operations, Store Operations, Leadership, Retail, Training, Team Building, Forecasting
Education
DeVry University-Georgia 2011 — 2013
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
ITT Technical Institute-Duluth 2010 — 2011
Computer and Information Sciences and Support Services
Norforlk State University 1988 — 1992
Business Administration, Management and Operations
GTECH S.p.A. August 2013 - Present
Wireless Advocates March 2013 - August 2013
Arch Telecom August 2011 - March 2013
Flextronics/RTS January 2010 - August 2011
Staples October 2009 - January 2010
T-Mobile July 2004 - October 2009
Cingular January 2001 - January 2004
Skills
Sales Management, Recruiting, Sales Operations, Management, Leadership, Human Resources, Retail, Sales, Coaching, Team Leadership, Merchandising, Training, Forecasting, Direct Sales, Wireless, Customer Service, Store Management, Employee Training, Profit, Customer Satisfaction, Telecommunications, Account Management, Inventory Management, Customer Retention, Team Building, Operations Management, Selling, Sales Process, B2B, Customer Experience
Education
DeVry University
CDK Global October 2014 - Present
ADP December 2010 - October 2014
T-Mobile December 2008 - December 2010
Coca-Cola Enterprises August 2005 - August 2008
Comcast Cable August 2003 - August 2005
Skills
Customer Service, Technical Support, Problem Solving, Technical Solution..., N+, SQL, PHP, BASIC, Visual C++, Visual Basic, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Customer Retention, Billing Services, Telerik, Internet Explorer, Google Chrome, Unix, Vantive, Troubleshooting, Customer Support, Integration, Databases, Customer Satisfaction, Microsoft Office, Sales
Education
DeVry University 2009 — 2012
Computer Programming/Programmer, General, 3.2
SCRA August 2015 - Present
Blackbaud September 2013 - August 2015
Blackbaud October 2011 - August 2015
Greenery Gallery July 2010 - October 2011
T-Mobile June 2001 - October 2008
Skills
Communication, Data Analysis, Business Analysis, Programming, JavaScript, Microsoft Excel, SQL, Management, Computer Proficiency, Microsoft Office, Customer Service, Business Process..., Business Intelligence, Metrics, Problem Solving, Automation, C++, PHP, Databases, Anticipation, Adaptability, Organizational..., SSIS, SSRS, Access, Business Process, Business Objects, Database Design, Crystal Reports, Microsoft SQL Server, Business Intelligence..., Requirements Analysis, Requirements Gathering, MS Project, Visio, SharePoint, Systems Analysis, Relational Databases, Analysis Services, Dashboard, SQL Server Management..., Data Integration, CRM, Process Improvement, Project Management, Software Documentation, Quality Assurance, Troubleshooting
Education
DeVry University 2010 — 2012
Bachelor of Technology (B.Tech.), Computer and Information Sciences and Support Services
Trident Technical College 2009 — 2010
Computer and Information Sciences and Support Services
T-Mobile October 2013 - Present
Desert Mirage Marketing April 2010 - Present
MWA Intelligence 2009 - 2010
T-Mobile 2007 - 2009
Skills
Photography, Team Building, SEO, Marketing Strategy, Public Speaking, Graphic Design, Web Design, Sales, Account Management, Troubleshooting, Customer Satisfaction, Customer Service, Leadership, Marketing, Online Marketing, Sales Management, Social Media Marketing, Training
Education
DeVry University 2001 — 2010
BIS, CIS
T-Mobile March 2007 - Present
Nouveau Elevator July 2005 - September 2006
United States Marine Corps August 1997 - September 2001
Skills
Mobile Devices, mobile, Customer Retention, Wireless, Team Leadership, CRM, Account Management, Team Management, VoIP, Direct Sales, Leadership, Sales, Management, Sales Management, Customer Experience, Telecommunications, Customer Service
Education
DeVry University 2001 — 2004
Bachelor, Electronic and computer engeneering
Grover Cleveland HS 1994 — 1996
Apple November 2014 - Present
Apple August 2013 - Present
The Guardian Life Insurance Company of America September 2012 - August 2013
T-Mobile November 2010 - June 2012
T-Mobile August 2004 - November 2010
T-Mobile January 2004 - August 2004
Skills
Operations Management, Leadership Development, Project Management, Technical Writing, Quality Assurance, Change Management, Performance Metrics, Visio, Training, Customer Service, Team Leadership, Coaching, Telecommunications, Troubleshooting, Technical Support, Wireless, Blackberry, Management, PowerPoint, Call Centers, Leadership, Strategic Planning, Operational Excellence, Business Process Design, Coaching and Development, Process and systems..., Lean Sigma, Metrics reporting, Benchmarking, Root Cause Analysis, Functional modeling, Interviewing, Excel, Apple OS, Cross-functional Team..., Networking, Six Sigma, Microsoft Excel, SharePoint, Interviews, Customer Experience, Business Process..., Team Building, Strategy, Project Planning, Account Management, Metrics Reporting, OS X
Education
DeSales University 2012 — 2014
Master of Business Administration (MBA), Project Management, 4.0 GPA
DeSales University 2006 — 2008
BA, Business Management and Administration
T-Mobile February 2008 - Present
United States Marine Corps June 2003 - June 2007
RadioShack October 1998 - February 2003
Skills
Sales, Bilingual, Customer Service, Schedule Control, Payroll, Account Management, Accounting, Inventory Management, Microsoft Office, Office Management, Office Administration, Budget Monitoring, Cost Management, Contract Negotiation, Contract Management, Customer Retention, Customer Engagement, Team Leadership, Data Entry, Purchasing Processes, Government Procurement, Government Contracting
Education
Diablo Valley College
Safelite AutoGlass October 2012 - Present
T-Mobile August 2010 - August 2011
Geek Squad February 2007 - March 2009
Skills
Sales, Customer Satisfaction, Customer Retention, Customer Service, Call Centers, Computer Network..., Salesforce.com, Sales Process, Computer Hardware, Customer Experience, Sales Management, Interviews, Cold Calling
Education
DeVry University 2012 — 2016
Bachelor's Degree, Network and Communications Management
DeVry University-Ohio 2010 — 2012
Associate's Degree, Network and System Administration/Administrator
Price Chopper Supermarkets January 2014 - Present
Price Chopper Supermarkets August 2013 - January 2014
Amazon January 2013 - September 2013
T-Mobile 2001 - 2012
Lehigh County Court House January 2000 - January 2002
Skills
Risk Assessment, Customer Service, Microsoft Office, Microsoft Excel, Enforcement, Risk Management, Fraud, Investigation, Security, Analysis, Loss Prevention, Asset Protection, Internal Investigations, Management, Corporate Security, Strategy, Crisis Management, Background Checks, Training, Interviews, Supervisory Skills, Fraud Detection, Policy, Inventory Control, Shrinkage, Leadership, Organized Retail Crime, Interrogation Techniques, Hiring, Criminal Justice, Wicklander-Zulawski..., Retail, Law Enforcement, Inventory Management, Team Building, Physical Security
Education
DeSales University
Bachelor's degree, Criminal Justice
Ivanhoé Cambridge July 2014 - Present
Ivanhoe Cambridge May 2014 - July 2014
Lake Washington Partners September 2012 - November 2013
T-Mobile April 2010 - June 2012
Grubb & Ellis July 2008 - December 2009
Davis Partners LLC August 2007 - March 2008
Spectrumotion February 2000 - August 2007
Equity Office Properties February 2005 - July 2007
Sares-Regis Group February 2000 - October 2004
PM Realty Group 1993 - 1999
Skills
Lease Administration, Property Management, Facilities Management, Real Estate, Leases, Contract Management, Construction Management, Tenant, Corporate Real Estate, Contract Negotiation, Landlord, Budgeting, Asset Management, Customer Service, Due Diligence, Customer Relations, Administration, Vendor Relations, Real Estate Development, Landlords, Location Intelligence, Construction, Commercial Real Estate, Procurement, RFP, Budgets, Negotiation, Lease Negotiations, Real Estate Transactions, Real Estate Economics, Management, Property, Apartments, Tenant Representation, Investment Properties, Yardi, Residential Homes, Brokerage
Education
Vanguard University of Southern California 1994 — 1998
BA, Business
Diablo Valley College 1989 — 1991
AA, General - Business
Custom Control Concepts November 2013 - Present
FileandServeXpress May 2013 - October 2013
T-Mobile February 2013 - April 2013
Microsoft March 2012 - February 2013
Boeing Commercial Airplanes January 2012 - February 2012
AT&T June 2011 - September 2011
Panasonic Avionics July 2006 - June 2011
PACCAR Inc November 2005 - July 2006
AT&T Wireless April 2004 - November 2005
Fire Chief Equipment November 2002 - April 2004
Skills
Program Management, Agile Methodologies, Scrum, Management, Budgets, Visio, Human Resources, Data Center, Analysis, Project Management, SDLC, MS Project, Telecommunications, Software Documentation, Leadership, Six Sigma, Training, Testing, Access, Project Planning, Cross-functional Team..., SharePoint, Process Improvement, Mobile Devices, Team Leadership, Vendor Management, Software Development, ERP, Systems Engineering, Integration, Cloud Computing, PMP, PMO, Requirements Analysis, Aerospace, Team Building, Contract Negotiation, Software Project..., Business Process..., Project Portfolio..., Aircraft
Education
DeVry University - Pomona CA
BS, Telecommunications Management
DeVry University
Bachelor's degree, Telecommunications Management
Tempest Telecom Solutions November 2011 - Present
Operation Technology Inc. June 2008 - August 2011
T-Mobile March 2003 - April 2004
Circuit City November 1999 - February 2003
Skills
VMware ESX, Windows Server 2003, Active Directory, Windows 7, Hyper-V, Windows Server, Citrix, Virtualization, VMware, Servers, VMware Workstation, Security, Troubleshooting, Cloud Computing, Networking, ITIL, VPN, Computer Security, System Deployment, Help Desk Support, System Administration, Service Desk, Windows XP, XP, Laptops, IT Operations
Education
DeVry University
Networking at San Pedro High School
Robert Wehrlie November 2013 - Present
JetSeal, Inc. July 2010 - October 2013
General Dynamics Itronix February 2008 - May 2009
Haakon Ind. 2006 - 2008
WyleX Eyewear May 2005 - July 2006
T-Mobile November 2004 - May 2005
M.L. Office Services July 1996 - November 2004
Skills
Manufacturing, MS Project, Microsoft Excel, Software Documentation, Warehousing, Management, Supply Chain, Purchasing, Supply Chain Management, Materials Management, MRP, PowerPoint, Customer Service
Education
Diablo Valley College
AA, Business
Forever 21 November 2014 - Present
RWL January 2014 - November 2014
Calvin Klein February 2013 - October 2013
Levi Strauss & Co. November 2009 - February 2013
Levi Strauss & Co. 2006 - 2009
AT&T January 2006 - October 2006
T-Mobile March 2005 - January 2006
Skills
Trend Analysis, Merchandising, Trend, Retail, Wholesale, Apparel, Fashion, Product Development, Sales Analysis, Multi-channel Retail, Sourcing, Retail Sales, Pricing, Sales, Visual Merchandising, Styling, Wovens, Denim, Textiles, Management
Education
Diablo Valley College 2005 — 2007
Associate's Degree, Business/Commerce, General
Goold Health Systems, an Emdeon company May 2015 - Present
Goold Health Systems July 2014 - June 2015
T-Mobile August 2007 - July 2014
Central Maine Motors Auto Group December 2006 - April 2007
DICK'S Sporting Goods August 2006 - November 2006
Big 5 Sporting Goods January 2005 - August 2006
Skills
Computer Forensics, Wireless Networking, Computer Hardware, Network Security, Security, Active Directory, Computer Repair, Network Administration, Computer Security, Network Design, Software Engineering, Technical Support, Troubleshooting, Routers, Training
Education
DeVry University 2010 — 2014
Bachelor of Arts (BA), Computer and Information Sciences, General
Utah State University 2001 — 2002
General Studies
T-Mobile August 2015 - Present
Ericsson March 2015 - July 2015
Northrop Grumman Corporation (Contractor) Through Sun Technologies Inc September 2014 - December 2014
Nexius March 2013 - April 2014
ASAP Computers March 2012 - March 2013
Stonecrop Technologies September 2009 - November 2010
Skills
Microwave, Imformation Technology..., 4G, Cellular Communications, WiFi, Wireless Broadband, WiMAX, LTE, CDMA, Wireless Networking, Networking, Wireless, Fiber Optics, GSM
Education
DeVry University 1993 — 1995
Associate's degree, Digital Electronics & Technology
Preferred Mobile Imaging, Inc. August 2010 - Present
T-Mobile September 2008 - October 2011
Walgreens 2006 - 2007
Skills
Healthcare, Customer Service, Medical Devices, Scheduling, Marketing, Office Administration
Education
Penn Foster 2012 — 2013
Medical Billing and Coding
Fayetteville Technical Community College 2010 — 2010
DeVry University 2006 — 2006
Pasco Hernando Community College 2004 — 2006
Associate of Arts (AA), General Studies
Glade Technical Services February 2015 - Present
Pin Computing January 2013 - September 2014
GameStop October 2012 - December 2012
T-Mobile April 2011 - December 2012
Bank of America January 2010 - March 2011
Skills
Credit, Mortgage Lending, Credit Analysis, Consumer Lending, Lines Of Credit, Underwriting, Retail Banking, Mortgage Servicing, Commercial Lending, Loss Mitigation, Loan Origination, Deposits, Network Design, VoIP, TCP/IP, Routers, Customer Service, Management, Account Management, Microsoft Office, Technical Support, Sales, Financial Analysis, Microsoft Word, Team Building
Education
DeVry University-Texas 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Computer Systems Networking and Telecommunications
Shook Hardy & Bacon August 2015 - Present
Verizon Wireless September 2013 - August 2015
US Bank February 2009 - September 2013
UMB Bank June 2006 - February 2009
Comcast Cable 2003 - 2006
T-Mobile 1999 - 2003
T-Mobile 1999 - 2003
Skills
CCNA, Network+, Project Management, Cisco VoIP, HP Blade, HP Server Hardware, Switching, Cisco Call Manager, Disaster Recovery, Active Directory, Cisco Technologies, Cisco IOS, Switches, Cisco Routers, Management, WAN, Data Center, Facilities Management, Process Flow, Data Security, Flow Charts, Electronic Media, Firewalls, Routers, Networking, Network Engineering, VPN, Network Design, DHCP, Troubleshooting, VoIP, Telecommunications, Integration, Vendor Management, IP, Wireless, TCP/IP, Wireless Networking, Visio
Education
DeVry University-Missouri 2005 — 2007
Bachelor of Science (B.S.), System, Networking, and LAN/WAN Management/Manager
T-Mobile July 2010 - Present
T-Mobile May 2008 - October 2010
Idea Cellular Ltd 2002 - 2004
Education
Dharmsinh Desai Institute of Technology 1997 — 2001
T-Mobile December 2014 - Present
Mosaic Sales Solutions June 2013 - Present
Office Depot October 2010 - January 2015
ActionLink February 2014 - November 2014
Skills
CompTIA A+ Certification, Sales, Networking, Direct Sales, Troubleshooting, Cold Calling, Selling, Account Management, Sales Process, Marketing, Customer Satisfaction, Social Networking, Salesforce.com, Leadership, Team Building, CRM, Lead Generation, B2B, Time Management, Customer Service, Microsoft Office
Education
DeVry University-Illinois 2011 — 2015
Bachelor’s Degree, Network Communication Management
Verizon Wireless May 2014 - Present
Verizon Wireless January 2011 - May 2014
Zayo Group (Fibernet) February 2007 - January 2011
T-Mobile August 2006 - February 2007
IDT Corporation September 2002 - August 2006
IDT Corporation May 2001 - September 2002
Skills
Networking, Wireless, Wireless Networking, DWDM, VoIP, IP, SIP, MPLS, Telecommunications, T1, Visio, Network Design, Project Management, Vendor Management, Computer Network..., Network Engineering, CDMA, 4G, Broadband, Optical Fiber, Website Administration, Database Administration, Gigabit Ethernet, Circuit Design, SDH, TDM, Switching, Colocation Space Design, Technical Writing, Editing, Fundraising
Education
Stevens Institute of Technology 2006 — 2008
Master of Science (M.S.), Telecommunications Management
DeVry University-New Jersey 2000 — 2003
Bachelor of Science (B.S.), Network and Communications Management
Walmart March 2015 - Present
DeVry University August 2013 - August 2014
Time Warner Cable June 2011 - May 2012
T-Mobile February 2011 - May 2011
Bank of America July 2004 - September 2010
Skills
Customer Service, Credit Cards, Banking, Payments, Deposits, Commercial Lending, Relationship Management, Customer Retention, Troubleshooting, Sales, Loans, Credit, Accounting, IT Management, IT Operations, Credit Analysis, Consumer Lending, Cross Selling, Retail Banking, Small Business Lending, Commercial Banking, Credit Risk, Cash Management, Financial Services, Process Improvement, Internet Banking, Call Centers, Microsoft Excel, Microsoft Word, Risk Management, Mentoring, Account Management, Management, Time Management, Schedules, Time & Attendance, Strategic Hiring, Job Evaluation, Presentation Skills, Technical Writing, Operational Risk, Employee Training
Education
Keller Graduate School of Management of DeVry University 2015 — 2016
Master of Business Administration (M.B.A.), Accounting and Finance
DeVry University 2012 — 2014
Bachelor's degree, Technical Managment
Dish Network August 2015 - Present
24 Hour Fitness May 2014 - June 2015
Cricket Communications August 2013 - February 2014
CarMax February 2013 - August 2013
T-Mobile June 2011 - February 2013
Centralized Showing Service July 2011 - June 2012
Verizon Wireless July 2005 - July 2010
Skills
Call Centers, Management, Customer Service, Operations Management, Retail, Call Center, Team Building, Customer Retention, Troubleshooting, Account Management, Microsoft Office, Microsoft Excel, Employee Relations, Negotiation, Public Relations, Business Analysis, Change Management, Routing, PowerPoint, Microsoft Word, Security, Six Sigma, Budgets, Sales, Training
Education
Villanova University 2010 — 2010
Masters Certification, Organizational Leadership
Villanova University 2009 — 2009
Masters Certification, Human Resources Management/Personnel Administration, General
DeVry University-Texas 2002 — 2005
Bachelor of Science (BS), Business Administration and Management, General
Lincoln High School 1986 — 1990
High School Diploma, Computer Science
T-Mobile April 2015 - Present
T-Mobile October 2009 - Present
Sterling Savings Bank 2008 - 2009
Columbia Bank 2007 - 2008
REI 2004 - 2007
Skills
Customer Service, Human Resources, Benefits Administration, Microsoft Office, Team Leadership, HRIS, Program Management, Time Management, Team Building, Interviews
Education
DeVry University 2008 — 2009
Bachelor of Science (B.Sc.), Human Resources Management and Services
Green River Community College 2004 — 2007
Associate's Degree, Psychology
T-Mobile February 2009 - Present
The Triad Group September 2008 - November 2008
Randstad USA (Formerly Accountants Inc.) September 2003 - September 2008
Skills
Forecasting, Financial Analysis, Financial Reporting, Financial Modeling, Accounts Payable, Auditing, Recruiting, Leadership, Variance Analysis, Tax, Data Analysis, Strategic Negotiations, Finance, Accounting, Account Reconciliation, Management Presentations, Capital Budgeting, Trend Analysis, Process Improvement, Microsoft Excel, SQL, US GAAP, SAP, Internal Controls, Financial Accounting, Business Analysis, Pivot Tables, Cold Calling, Hiring, Financial Forecasting, PowerPoint, Microsoft Office, Expense Management, Team Leadership, General Ledger, Strategic Financial..., Strategic Planning, Analysis, Cross-functional Team..., Access, GAAP, Integration, Business Strategy, Project Management, Corporate Finance, Negotiation, Analytics, Temporary Placement, Business Planning, Managerial Finance
Education
Keller Graduate School of Management of DeVry University
Master's Degree, MBA, Finance
DeVry University
Bachelor of Science (BS), Business Administration, Accounting
University of Washington 1997 — 1999
Undergraduate coursework
Sprint June 2015 - Present
LG Electronics February 2015 - June 2015
Google October 2014 - January 2015
Samsung July 2012 - July 2014
Groupon May 2012 - July 2012
Apple August 2011 - April 2012
T-Mobile November 2002 - June 2011
PageComm Wireless-Limited November 2001 - November 2002
Skills
Account Management, B2B, Cross-functional Team..., Channel Partners, Cellular Communications, Customer Satisfaction, Customer Retention, Customer Experience, Management, Leadership, Direct Sales, Customer Service, Mobile Technology, Mobile Communications, Marketing Strategy, Mobile Devices, Sales Management, Sales, Retail, Product Marketing, Salesforce.com, Sales Presentations, Sales Operations, Sales Process, Team Building, Strategic Partnerships, Solution Selling, Selling, Wireless, Training, Telecommunications, Team Leadership, Product Management
Education
DeVry University-Illinois 2001 — 2004
Bachelor's degree, Telecommunications Management
Viaero Wireless August 2015 - Present
Comcast December 2014 - August 2015
Comcast December 2013 - December 2014
Integrated Marketing Services September 2009 - December 2013
LoopNet August 2008 - July 2009
T-Mobile April 2005 - April 2008
Macy's April 1999 - April 2005
Skills
Sales Management, Expense Management, People Management, Sales Presentations, Training & Development, New Business Development, Management, Forecasting, Brand Management, Public Speaking, PowerPoint, Employee Training, CRM, Team Building, Training, Salesforce.com, Sales Operations, Customer Service, Retail, Sales, Marketing Strategy, Time Management, Account Management, Cold Calling, Operations Management
Education
University of California, Riverside 2002 — 2004
B.A., Sociology
Diablo Valley College 2000 — 2002
A.A., Liberal Arts
T-Mobile October 2012 - Present
Sprint Nextel April 2012 - October 2012
Skills
Microsoft Excel, Bilingual, Computer Proficiency, Fast Learner, Fashion, Sales, Fitness, Microsoft Word, Microsoft Office, Presentations, Sales Process
Education
DeVry University 2010 — 2015
Bachelor's Degree, Business Administration; of Sales and Marketing, A
Hogan High 2006 — 2010
Police Officer November 2013 - Present
U.S. Department of Homeland Security April 2009 - November 2013
U.S. Cellular January 2006 - March 2009
T-Mobile January 2005 - January 2006
The Mobile Solution December 2003 - January 2005
Air Force Space Command October 1996 - October 2000
Education
DeVry University 2000 — 2003
Bachelor of Technology (BTech), Telecommunications Management
T-Mobile February 2015 - Present
Marquis Business Group January 2014 - Present
EPAY Systems January 2014 - December 2014
Warner Chilcott January 2013 - December 2013
Paychex June 2011 - February 2013
AT&T September 2002 - March 2008
Skills
Sales, New Business Development, Sales Operations, Cold Calling, Leadership, Marketing, Customer Service, Retail, Customer Satisfaction, Management, Direct Sales, Salesforce.com, Sales Process, Time Management, Training
Education
DeVry University 2006 — 2011
Bachelors, Business Administration with concentration Marketing and Sales
DeVry University 2006 — 2011
Bachelors, Business Administration with concentration Marketing and Sales
East Brunswick High School 1999 — 2003
T-Mobile February 2013 - Present
Third Eye Communications October 2012 - January 2013
SI Communications AT&T Authorized Retailer November 2010 - October 2012
Marketstar April 2008 - April 2010
Prime Communications April 2006 - April 2008
Circuit City 2004 - 2005
Skills
Sales Management, Sales, Competitive Analysis, Marketing, Team Building, Forecasting, Inventory Management, Marketing Strategy, Business Development, Training, Inventory Control, Operations Management, Team Leadership, Merchandising, Strategic Planning, Team Management, Customer Service, Management, Sales Operations, Income Statement, Direct Sales, Negotiation, Account Management, Retail, Recruiting, Project Planning, Product Development, Budgets, Selling, Customer Satisfaction, Coaching, New Business Development, Customer Retention, B2B, Strategy, Product Marketing, Event Management, Business Strategy, Customer Experience, Teamwork, Sales Process, Leadership, P&L Management, Process Improvement, Performance Management, Analysis, Program Management, Store Management, Human Resources, Call Centers
Education
DeVry University-Georgia 2013 — 2015
Bachelor of Business Administration (B.B.A.), Operations Management
T-Mobile May 2012 - Present
T-Mobile July 2007 - April 2012
Sprint August 2003 - June 2007
NEXTEL April 2001 - August 2003
Skills
Wireless, Direct Sales, Mobile Devices, Team Leadership, Building Relationships, Sales, Retail, Inventory Management, Customer Service, Quotas, Retail Sales, Recruiting, Customer Retention, Sales Management, Product Marketing, Leadership, B2B, Training, Telecommunications, Business Development, Cross-functional Team..., Cellular Communications, Management, Selling, New Business Development, Cold Calling, Competitive Analysis, Mobile Technology, Customer Satisfaction, 4G, Solution Selling, Sales Operations, Leadership Development, Sales Process, Forecasting, Performance Management, Sales Presentations, Account Management, Salesforce.com, Loss Prevention, Customer Experience, Business Planning
Education
DeVry University 2003 — 2005
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Samsung Telecommunications America November 2013 - Present
T-Mobile July 2013 - September 2013
U.S. Cellular 2009 - 2013
CCH, a Wolters Kluwer business February 2007 - February 2009
Skills
Fast-paced, Solutions Focused, Open Minded, Detailed Organization, Determination, Highly motivated..., Always Willing to Learn, Long-term Customer..., Customer Satisfaction, Customer Retention, Account Management, Customer Experience, Business Development, Time Management, Team Building, Salesforce.com, Lead Generation, Social Networking, Solution Selling, Retail, Enterprise Software, Sales, Leadership, Networking, Sales Process, Management, Training, Team Leadership, Vendor Management, Troubleshooting, Cellular Communications, Recruiting, M2M, Inventory Management, Wireless, Sales Management, Marketing, New Business Development, Coaching, Direct Sales, Customer Service, Strategic Planning, Cold Calling, Sales Operations, Contract Negotiation, Project Management, Program Management, Process Improvement
Education
DeVry University-Illinois 1996 — 2005
Bachelor of Arts (B.A.), Business Informational Systems
John Marshall High School 1991 — 1995
Diploma, Computer Science
Burnett Business Group Inc February 2010 - Present
TMX Finance September 2013 - 2014
Mt. Moriah lodge # 28 October 1995 - 2014
Peoria High schoool 1984 - 2014
Capital Building Services Group Inc. 2012 - 2013
Comcast May 2011 - March 2012
T-Mobile March 2008 - March 2011
Skills
People Management, Real Estate..., Business Operation, Coaching and Training, Quality Auditing, Military Experience, Building Strong..., Management, Business Operations, Selling, Sales Management, Leadership, Direct Sales, Training, Short Sales, Customer Service, Real Estate, Team Building, Time Management, Contract Negotiation, Customer Satisfaction, Sales, Customer Retention, Public Speaking, Strategic Planning
Education
DeVry University-Illinois 1992 — 1995
Business Administration, Management and Operations
Triton College 1989 — 1990
Architecture
Peoria High School
Fujitsu June 2014 - Present
Goodman Networks/Metropcs February 2012 - Present
T-Mobile January 2013 - March 2014
Goodman Networks/Cricket Communications January 2011 - February 2012
T U-verse January 2008 - December 2010
ANPI January 2010 - November 2010
Geek Squad May 2006 - November 2009
Skills
CDMA, EVDO, Lucent, T1, TDMA, Fiber, WCDMA, Transmission, SS7, Fiber Optics, Wireless, VoIP, Telecommunications, Network Engineering, Wireless Networking, WiFi, Switches, CCNA, Routers, CCNP, Network Design, WAN, Optical Fiber, Firewalls, Routing, IP, Network Security, OSPF, Active Directory, Cisco Routers, VMware, Networking, 4G, Cisco Technologies, Cisco IOS, Core Network, SIP, Troubleshooting, VLAN, TCP/IP, LAN-WAN, Juniper, 3G, Cellular Communications, Provisioning, Testing, LTE, Computer Network..., BGP, Software Installation
Education
DeVry University 2009 — 2011
Computer/Engineering
Community College Plano
Computer Engineering, Networking and Telecommunications
Black & Veatch August 2011 - Present
T-Mobile March 2009 - July 2011
T-Mobile (Consultant) June 2007 - February 2009
Hulsey & Associates 2002 - 2007
Sprint Nextel 1996 - 2002
Skills
4G, LTE, CDMA, Wireless, UMTS, Microwave, Zoning, Optical Fiber, Cellular Communications, 2G, Network Design, 3G, System Deployment, Fiber Optics, Leadership, Management, Program Management, Wireless Networking, RF, EVDO, Site Acquisition, Project Management, GSM, Mobile Devices, Telecommunications, WiMAX, Computer Network..., Backhaul, T1, RAN, Resource Management, Site Development, Team Leadership, Wireless Broadband
Education
Heald College 1992 — 1994
Career Secretarial Certificate, Secretariial
Diablo Valley College 1991 — 1992
General Education with emphasis in Business and Real Estate
Allied Real Estate School
Real Estate
INDIANA SUGARS February 2009 - Present
GLOBAL Entertainment & Event Management April 2010 - January 2015
T-Mobile January 2007 - February 2009
BENNETT & FOUCH ASSOCIATES June 2005 - January 2007
Skills
Budgets, Forecasting, Management, Strategic Planning, Sales Operations, Project Management, Sales, Direct Sales, Project Planning, Project Coordination, Market Planning, Customer Service, Sales Presentations, Negotiation, Public Relations, Market Analysis, Program Management, Business Development, Account Management
Education
DeVry University 1999 — 2010
Bachelors of Science in Telecommunications Management, Telecommunications/Technical
eBay Inc March 2015 - Present
Dealertrack Technologies March 2013 - March 2015
NCR Corporation July 2012 - March 2013
T-Mobile January 2009 - June 2012
T-Mobile January 2009 - June 2012
CUNA Mutual Group January 2006 - January 2009
Sprint June 2004 - January 2006
Skills
Call Centers, Technical Support, Troubleshooting, Customer Satisfaction, Customer Service, Customer Experience, Networking, Windows 7, Training, Management, Time Management, Team Leadership, Teamwork, Leadership, Wireless, Windows Vista, Sales, PowerPoint, Customer Retention, Process Improvement, Windows XP Pro, Microsoft Word, Wireless Networking, Windows, Microsoft Excel, Knowledge Management, Feedback, VoIP, Telephone Skills, CRM, Outlook, Problem Solving, Communication Skills, BMC Remedy Ticketing..., Active Directory, Command Prompt, Research, Point of Purchase, Image Processing, Domain Migrations, Smartphones, Software Installation, IT Hardware Support, Salesforce.com
Education
DeVry University-Texas 2012 — 2013
associate of applied science, Network Systems Administration
Hinds Community College
Vicksburg High School
Nokia Siemens Networks October 2010 - Present
Network Funding/LP March 2009 - October 2009
NOKIA NETWORKS April 2007 - October 2008
NOKIA SIEMENS NETWORKS March 1997 - October 2008
Nokia 2005 - 2008
North America February 2006 - April 2007
ROC/RIC February 2005 - April 2006
New York (AWS 2002 - 2002
T-Mobile February 1999 - September 2000
Minnesota, - Florida November 1998 - September 2000
Skills
GSM, GPRS, UMTS, EDGE, WCDMA
Education
University of Phoenix 2009 — 2011
Information Technology
John Marshall 1981 — 1985
DeVry Institute of Technology
Associate of Arts, Telecommunications
DeVry University
Pasadena City College
Verizon Wireless through NextGen May 2014 - Present
Project People for Ericsson November 2013 - May 2014
CCM (Costrotta Construction Management) September 2013 - November 2013
Project People for Ericsson November 2011 - September 2013
Aircom International for Ericsson November 2008 - November 2011
T-Mobile April 2008 - May 2008
Sprint Nextel March 2007 - March 2008
Sprint Nextel June 2006 - March 2007
Nextel December 2003 - June 2006
Tek Systems July 2003 - December 2003
Skills
CDMA, Wireless, LTE, UMTS, Telecommunications, GSM, WCDMA, Optical Fiber, RF Engineering, Cellular Communications, Project Planning, Broadband, RF, Networking, Integration, Troubleshooting, Mobile Devices, Mobile Communications, Management, IP, VoIP, Microwave, Antennas, BSS, Computer Network..., Network Design, WiMAX, Fiber Optics, Site Acquisition, Transmission, TCP/IP, Wireless Networking, RAN, 4G, 3G
Education
University of California, Davis 2003 — 2007
Bachelor of Science, Geography
Diablo Valley College 2001 — 2003
Geography
T-Mobile March 2008 - Present
Cable and Wireless now LIME 1991 - 2007
Skills
Telecommunications, SDH, IP, GSM, DWDM, Transmission, MPLS, Ethernet, 3G, VoIP, PDH, Wireless, SS7, UMTS, Computer Network..., LTE, Network Design, GPRS
Education
DeVry University 2009 — 2012
Bsc, Network & Communications Management
Antigua State College 1988 — 2004
A'levels
Cable & Wireless College 1994 — 1996
Pace University
RTD July 2015 - Present
T-Mobile April 2014 - April 2015
eBay Enterprise August 2009 - September 2013
Washington Mutual April 2007 - January 2009
drugstore.com February 2006 - May 2006
Adobe December 1997 - December 2005
Skills
Data Analysis, Oracle PL/SQL..., Unix Shell Scripting, Control-M, Toad, Oracle, Database Marketing, Database Design
Education
DeVry University-Illinois
Bachelor's degree, Computer Information Systems
pro2 October 2011 - Present
ROI Companies October 2010 - October 2011
The ROI Companies October 2010 - October 2011
Praxair Healthcare May 2005 - October 2010
Praxair Healthcare Services May 2005 - October 2010
Hartford Insurance October 2003 - May 2005
Sprint April 2003 - September 2003
T-Mobile May 1999 - January 2001
Skills
Process Improvement, Invoicing, Customer Service, Medical Billing, Insurance, Analysis, Medicare, Sales Operations, Sales, Medicaid, Medical Records, Accounts Receivable, Call Centers, Data Entry, Healthcare
Education
DeVry University 2004 — 2009
Catasauqua High School 1991 — 1995
High School Diploma
T-Mobile January 2015 - Present
Glotel February 2014 - January 2015
Pyramid Consulting January 2013 - February 2014
Vinculums April 2011 - November 2012
CBS Outdoor May 2008 - April 2011
CBS Outdoor May 2003 - May 2008
Arena Sports August 2001 - November 2002
Skills
PMP, Project Management, Management, Project Initiation, Project Planning, Project Delivery, Quality Management, Risk Management, Risk Assessment, Quality Assurance, Problem Solving, Change Management, Process Improvement, Business Process..., Continuous Improvement, Process Management, Process Flow, Pareto Analysis, Flow Charts, Visio, Microsoft Excel, MS Excel Pivot Tables, Vlookup, Microsoft Word, PowerPoint, Quality Auditing, Communication, Public Speaking, Presentations, Hands-on Training, Training, Instructor-led Training, Consulting, Curriculum Development, Telecommunications, Wireless, Backhaul, Telco, Conflict Management, Collaborative Problem..., Team Building, Team Management, Delegation, RACI, WBS, Project Charter, Progress Monitoring, Data Analysis, Efficiency, Troubleshooting
Education
Seattle Pacific University 1997 — 2001
BA, Psychology & Minor in Business Admin
Diablo Valley College 2008 — 2009
Certificate of Achievement, CIS and Project Management
Industrial NDE & Inspection Services March 2014 - Present
Purity Systems, Inc June 2013 - July 2013
UltraPure Systems, Inc February 2013 - May 2013
Mechanical & Technical Services LLC April 2012 - October 2012
Quality Assurance Management September 2010 - March 2012
P&G June 2010 - September 2010
Purity Systems Inc November 2004 - August 2009
Purity System Caribe, Inc November 2004 - August 2009
T-Mobile March 2001 - February 2003
Best Buy September 1996 - March 2001
Skills
Quality Assurance, Quality Management, Validation, Weld, Inspection, Quality System, Commissioning, Software Documentation, Process Improvement, Engineering, Construction, Manufacturing, Materials, American Welding..., ASME, GMP, Quality Control, ISO, Testing, Six Sigma, Root Cause Analysis, Certified Welding..., Lean Manufacturing, Project Management, Process Engineering, Piping, Metal Fabrication, Troubleshooting, B31.3, Quality Auditing, Continuous Improvement, Calibration, FDA, Project Engineering, Pressure Vessels, Sop, NDT, Welding, FMEA, SPC, Process Simulation, Computer System..., LIMS, GAMP, Supervisory Skills, CAPA, Product Development, V&V, Engineering Management, Change Control
Education
DeVry University 1993 — 1996
Associate Degree Applied Science, Electronics
DeVry University-Illinois 1993 — 1996
T-Mobile 2011 - Present
Sprint August 2003 - June 2010
Sears January 2008 - July 2008
Pacific Bell/SBC/AT&T September 2000 - January 2003
Skills
Sales, Sales Management, Customer Retention, Sales Operations, Leadership, Coaching, Customer Experience, Customer Satisfaction, Customer Service, Direct Sales, Management, Retail, Sales Process, Telecommunications, Training, Wireless
Education
Diablo Valley College
T-Mobile January 2009 - Present
Prestige Staffing/ T August 2008 - December 2008
T Mobility July 2004 - August 2008
TekSystems/Cingular Wireless February 2002 - July 2004
T-Mobile January 1999 - January 2002
T-Mobile January 1998 - January 1999
Education
John Patterson Technical College
Alabama Aviation Technical College
DeVry University
Network and Communications Management
Lyman Ward Military Academy
T-Mobile June 2006 - Present
T-Mobile February 2005 - June 2006
Skills
LTE, IP, UMTS, CDMA, GSM, 3G, Cellular Communications, Wireless, Vendor Management, Telephony, Telecommunications, T1, SS7, ISDN, Computer Network..., 4G
Education
Keller Graduate School of Management 2005 — 2007
M.B.A., Project Management
DeVry University 2002 — 2004
Bachelor of Science (B.S.), Technical Management
T-Mobile October 2008 - Present
T-Mobile April 2006 - October 2008
Omnipoint Communications December 1997 - April 2006
Skills
Program Management, Staff Supervision, Wireless, Telecommunications, Network Design, CDMA, GSM, Computer Network..., Cellular Communications, Mobile Devices, UMTS, Network Engineering, 4G, Integration, VoIP, LTE, Ethernet, 3G, SIP, Networking, WiMAX, SDH, Troubleshooting, Wireless Networking, 2G, IP, Switches
Education
DeVry University
Computer Science
Rutgers
T-Mobile September 2011 - Present
T-Mobile September 2010 - September 2011
T-Mobile April 2008 - September 2010
T-Mobile April 2005 - April 2008
T-Mobile May 2002 - April 2005
Skills
Knowledge Management, Community Management, Community Engagement, Customer Insight, Web Analytics, Web Analytics..., Search Analysis, Search Engine, Content Management, Content Strategy, Web Content Management, Web Content Optimization, Jive SBS, Analysis, Technical Support, User Experience, Leadership, Management, Customer Experience, Troubleshooting, SEO, Strategy, Business Process, Project Management, Mobile Devices, Networking, Search Engines
Education
DeSales University
Bachelor of Science (BS), Computer Science
T-Mobile June 2012 - Present
T-Mobile April 2006 - June 2012
T-Mobile May 2004 - April 2006
T-Mobile September 2001 - April 2006
T-Mobile October 1998 - September 2001
Skills
Telecommunications, VoIP, Troubleshooting, Call Centers, Integration, Vendor Management, Data Center, TCP/IP, IP, Cisco Technologies, SharePoint, Unix, Business Analysis, Requirements Analysis, Avaya, SQL, Unified Communications, Avaya Technologies, Disaster Recovery, System Deployment, Switches, ITIL v3 Foundations...
Education
DeVry University-Missouri 1998 — 2001
3 years, Telecommunications Management
SSA August 2004 - Present
Chrysler Financial June 2002 - August 2004
T-Mobile May 2000 - June 2002
Education
DeVry University-Missouri 2001 — 2002
BS, Information Technology
Missouri State University 1995 — 1999
Bachelors of Science, Sociology
United Copper industries Inc January 2015 - Present
Capgemini July 2010 - Present
T-Mobile December 2014 - January 2015
T-Mobile May 2014 - November 2014
Amgen September 2013 - April 2014
Volvo Car Group January 2011 - January 2012
Accenture Services June 2008 - August 2010
Gravity Microsystem May 2007 - May 2008
Krishna Maruti Group December 2004 - April 2007
Skills
ABAP, SAP R/3, SAP, Project Implementation, SAP BI/BW, PMP, ITIL, SAP BI, ETL, SAP BW, Requirements Analysis, SAP Implementation, Solution Architecture, Data Migration, SAP Netweaver, Business Process, Data Warehousing, SAP ERP, Business Intelligence, Business Analysis, Business Objects, ERP, Integration, Requirements Gathering, Data Modeling, Consulting, PL/SQL, SDLC
Education
Symbiosis International University 2014 — 2016
Master's Degree, Post Graduate Diploma in IT Management
Devi Ahilya Vishwavidyalaya 2000 — 2004
Bachelor of Engineering (BE), Electronics, A
T-Mobile March 2013 - Present
Capital One April 2012 - March 2013
Wipro April 2012 - March 2013
AT&T September 2009 - April 2012
Verizon March 2007 - March 2008
Braintree Products January 2005 - January 2007
Fintech solutions 2003 - 2005
Hyper media January 2000 - January 2001
Skills
User Experience, User Interface Design, CSS, JavaScript, Flex, Dreamweaver, Wireframes, Software Design, HTML5, Adobe Creative Suite, Web Design, HTML 5, Web Development, Front-end, CSS3, FMT, Bootstrap, Less, AccuRev, Eclipse, Weblogic, Responsive Web Design, Adobe CQ5, Front-end Development, Bootstrap 3.2, Single Page Application...
Education
Arena Multimedia 1998 — 2001
HDIM, Graphics, Web engineering & Multimedia
Devi Ahilya Vishwavidyalaya 1994 — 1998
Bachelor of Science (B.Sc.)
Emergency department, local hospital October 2014 - Present
T-Mobile January 2003 - June 2012
Skills
Wireless, WiMAX, Vendor Management, Troubleshooting, Training, Team Leadership, Team Building, Technical Support, Mobile Devices, Microsoft Office, Leadership Development, Customer Service, Customer Satisfaction, Customer Experience, Customer Retention, Cross-functional Team..., Coaching, Cellular Communications, Call Centers, Call Center, Blackberry, Avaya, Telecommunications, Avaya Technologies
Education
DeSales University 2011 — 2014
Bachelor of Science (BS), Nursing, Registered Nursing/Registered Nurse
DeSales University
Bachelor's degree, Criminal Justice
DeSales University 2010 — 2011
general studies
Northampton Community College
Upward Bound
Nokia/ T-mobile August 2014 - Present
Wavesys September 2012 - Present
Freedom One Communications March 2008 - 2013
Energy Products 2006 - 2012
T-Mobile April 1997 - July 2002
Skills
Telecommunications, Project Management, Microsoft Office, Linux, Java, Microsoft Excel, Customer Service, Strategic Planning, VoIP, SQL, Sales Management, C++, Team Leadership, New Business Development, Wireless, Software Installation, LTE, Testing, Troubleshooting, Team Management, Microwave, CDMA, 3G, 2G, UMTS, GSM, Integration
Education
DeVry University-Ohio 2012 — 2013
Kent State University 1981 — 1984
associate, Bus Man
T-Mobile November 2004 - Present
Winstar Communications October 1999 - June 2004
Bell Labs Lucent Technologies February 1997 - October 1999
Cable America - Mesa, AZ January 1987 - February 1997
Skills
IP, Wireless, Computer Network..., Network Engineering, Network Design, VoIP, T1, Telecommunications, Switches, Ethernet, UMTS, Routers, Cisco Technologies, GSM, WAN, Project Management, TCP/IP, Cellular Communications, Security
Education
DeVry University 1979 — 1982
Electronic Engineering
Lovejoy ISD July 2013 - Present
Little Elm ISD July 2012 - June 2013
Little Elm Independent School District July 2010 - June 2012
T-Mobile November 2008 - July 2010
US Army May 2003 - February 2008
Skills
Apple Certified, Technical Support, Windows 7, Networking, OS X, DeployStudio, Security, Computer Hardware, Software Installation, System Administration, Mac OS X Server, iOS, Casper, Active Directory, Windows Server, Network Administration, Group Policy, System Deployment, Operating Systems, DHCP, Routers, Mac OS, VMware, Wireless Networking, Servers, Troubleshooting, Remote Desktop, iPhone Support, iPad, Switches, Server Administration, Computer Repair, DNS, Apple Remote Desktop, Lightspeed, SCCM, VoIP, Active Directory..., OSX Server, Mobile Device Management, 1:1, JSS, Management, Telecommunications, JAMF
Education
Texas A&M University-Commerce 2014 — 2016
Masters of Science in Technology Management, Technology Management
DeVry University 2007 — 2010
Bachelors, Network and Communications Management
T-Mobile March 2007 - Present
T-Mobile Las Vegas 2005 - 2006
Cingular 2003 - 2004
Nortel Networks 1999 - 2001
Ericsson May 1996 - September 1999
Applied Materials 1994 - 1995
Skills
Wireless, CCNA, UMTS, SQL, Unix, SIP, Switches, 2G, CDMA, Networking, Telecommunications, LTE, GSM, 3G, VoIP, Cellular Communications
Education
DeVry University-Texas 1989 — 1993
BSEE, Electrical and Electronics Engineering
Alief Hastings High School 1985 — 1989
Diploma, Computer and Information Sciences
T-Mobile 2014 - Present
T-Mobile July 2002 - Present
Target 2000 - July 2002
Winn Dixie Stores 1989 - 2000
Skills
Wireless, Telecommunications, Retail Sales, Customer Retention, Customer Experience, Direct Sales, Sales Operations, Solution Selling, Customer Satisfaction, Mobile Devices, Sales Management, Sales Process, Account Management, Product Marketing, Product Management, Building Relationships, CRM, Call Centers, Cellular Communications, Contract Negotiation, Inventory Management, Leadership, Management, Operations Management, P&L Management, Sales, Salesforce.com, Selling, Strategic Partnerships, Team Building, Team Leadership, Team Management, Training
Education
DeVry University-Texas
Bachelor of Science (BS), Telecommunications Management
TriNet October 2011 - Present
T-Mobile July 2010 - March 2011
ServiceSource October 2005 - July 2010
ServiceSource October 2004 - October 2005
Skills
Salesforce.com, Account Management, Sales Process, Sales Operations, Direct Sales, CRM, SaaS
Education
DeVry University-California
Bachelor's Degree, Technical Management
Saint Peter's University
T-Mobile April 2015 - Present
AT&T Mobility December 2005 - April 2015
RCN August 2004 - February 2005
Skills
Wireless, Telecommunications, Quotas, Cellular Communications, Mobile Devices, Mobile Communications, GSM, Broadband, LTE, Mobile Technology, Direct Sales, 4G, Sales, Networking, Wireless Broadband, Sales Process, Android, 3G, HSPA, Smartphones, Mobile Broadband, WiFi, Mobile Internet, Fiber Optics, Solution Selling, VoIP, Customer Experience, Customer Retention, Troubleshooting, Customer Satisfaction, Telecommunication..., Mobile Device Management, Exceeding Quotas, Quota Achievement, Account Management, Voice, Managed Services, Windows Mobile
Education
Westmoor High School 1997 — 2001
High School Diploma
DeVry University
GE Capital September 2011 - Present
Nealanders International Inc July 2011 - November 2013
HealthDiary Inc September 2010 - July 2011
Fidelity National Financial September 2007 - September 2010
RetailCom Inc. November 2005 - September 2007
mindSCOPE Staffing Software April 2005 - November 2005
T-Mobile December 2003 - April 2005
DeVry University August 2001 - June 2002
ITQC Inc. August 1998 - June 2001
Skills
SDLC, Microsoft SQL Server, Agile Methodologies, SQL, Internet of Things, Requirements Analysis, Project Management, Business Analysis, C++, T-SQL, Vendor Management, SOA, Java, JavaScript, ASP.NET, Oracle, ASP.NET MVC, ASP.NET Web API, Node.js, Backbone.js, jQuery, Mobile Technology, BizAgi, Document Management, Document Generation, Web Application Security, IIS, Oracle SQL Developer, Oracle Advanced..., Replication Technologies, Oracle RAC, Enterprise Services, ESB, SOAP, SoapUI, JSON, C#, VB.NET, Project Planning, Microsoft Project, Influence Others, Marketing, Project Manageme, Kanban, Scrum, AGILE, Reiki, Manifestation, Energy Healing, Meditation
Education
DeVry University 2000 — 2003
Bachelor's degree, Computer Software Engineering
DeVry University Phoenix, AZ 2000 — 2003
Bachelor's Degree, Computer Engineering, 3.5
Yale Chase Equipment and Services January 2011 - Present
Cox Communications August 2009 - March 2011
AT&T MyWireless August 2008 - November 2008
Alain Pinel Realtors February 2005 - August 2008
T-Mobile January 2008 - July 2008
Skills
Account Management, Direct Sales, Customer Service, Key Account Development, PowerPoint, Excel, Word, Retail, Customer Relations, Business Development, Sales, Leadership, Microsoft Excel, Logistics, Microsoft Word, Customer Satisfaction, New Business Development, Strategic Planning, Strategy, Social Networking, Negotiation, Sales Operations, Contract Negotiation, Sales Process
Education
San Diego State University 2008 — 2011
Bachelor of Science, Business; Business Management
San Diego State University-California State University 2008 — 2010
BS, Buisness
Diablo Valley College
Associate of Arts, General Studies and Liberal Arts
T-Mobile November 2014 - Present
Kforce / General Dynamics September 2013 - November 2014
U.S. Cellular June 2013 - August 2013
U.S. Cellular November 2005 - May 2013
Westchester Services LLC November 2003 - April 2004
W-T Engineering March 2003 - July 2003
Condon Consulting Engineers January 2002 - March 2003
Westchester services LLC February 2000 - October 2002
Skills
IP backhaul, Ethernet, Frame Relay, Alcatel-Lucent base..., Router Configuration, RF, DS3, Fiber Optic Cable, DC Power, T1s, Base Station, Microwave, Project Management, Anritsu, Passive Intermodulation..., JDSU drive test software, Wireless, Telecommunications, Microsoft Excel, Microsoft Word, Project Coordination, Linux, T1, CDMA, EVDO, Wireless Broadband, 4G, CDMA2000, Troubleshooting, Backhaul, Wireless Networking, GSM, Routers, Antennas, Optical Fiber, Cellular Communications, LTE, VoIP, WAN, TCP/IP, UMTS, Fiber Optics, RF Engineering
Education
DeVry University 2013 — 2014
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
Toyota Motor Corporation October 2014 - Present
T-Mobile October 2014 - Present
Sysco September 2013 - October 2014
Rose International October 2012 - September 2013
Advantage Professional November 2011 - October 2012
Korn/Ferry Futurestep January 2011 - November 2011
Dean's Professional Services, Inc. June 2008 - January 2011
Skills
Certified Internet..., recruiter, HR, Staffing Industry, Technical Recruiting, Executive Search, Engineering, Screening, Temporary Staffing, Human Resources, Temporary Placement, Recruiting, Vendor Management, Screening Resumes, Applicant Tracking..., Hiring, Staffing Services, Industrial Sector, Permanent Placement, New Hire Orientations, Contract Recruitment, Internet Recruiting, Sourcing, College Recruiting, Interviews, Employee Benefits, Management, Benefits Negotiation, RPO, PeopleSoft, Talent Acquisition, Recruitment Advertising, Taleo, Workforce Planning, Onboarding, IT Recruitment, Employee Relations, HRIS, Employer Branding, Staff Augmentation, Candidate Generation, Succession Planning, Talent Management, Search, Job Descriptions, Corporate Recruiting, Resume Writing, Job Fairs, Full-life Cycle..., Graduate Recruitment
Education
DeVry University 2009 — 2011
Bachelor's degree, Human Resource Management
Alcatel-Lucent November 2012 - August 2014
Pinnacle Telecom Group, Inc. November 2009 - November 2010
Telco Access Partners January 2008 - October 2009
Pinnacle Telecom Group, Inc. December 2006 - December 2007
T-Mobile January 2005 - December 2006
AT&T November 1997 - December 2005
Local Area Telecommunications, Inc. (LOCATE) November 1992 - December 1997
Local Area Telecommunications Inc. (LOCATE) June 1991 - July 1992
Skills
Proficient in MS..., Contract Management, Wireless, RF, AutoCAD, Ethernet, Telecommunications, Microsoft Excel, Cross-functional Team..., Fiber Optics, Integration, Vendor Management, Microwave, Access, CDMA, Network Design, Project Management, Quality Assurance, MS Project, System Deployment, Troubleshooting, LTE, Cellular Communications, UMTS
Education
DeVry University 1983 — 1986
Bachelor of Science in Electrical Engineering Technology, Electrical
T-Mobile January 2008 - Present
SunCom Wireless June 2006 - January 2008
Skills
Wireless, Telecommunications, Network Design, VoIP, Call Center, Product Management, Vendor Management, CDMA, BSS, Project Management, Program Management, Databases, Mobile Devices, GSM, Call Centers, Avaya, UMTS
Education
DeVry University 2009 — 2012
Bachelor of Science (B.S.), Technical Management, 4.0 Summa Cum Laude
T-Mobile NOC TechnicianT-Mobile2013 - Present
T-Mobile USA 2006 - 2013
SunCom Wireless 2003 - 2005
Tekmark Global Solutions / Lucent Technologies / Reliance Infocomm 2002 - 2003
AirGate PCS 2000 - 2002
Aero Tek / Signal Points Systems 1999 - 2000
US Army 1995 - 1999
Education
DeVry University 2007 — 2009
Electronics Technology
Lower Richland High School 1991 — 1995
Electronics
T-Mobile November 2000 - Present
Skills
Wireless, Telecommunications, LTE, GSM, UMTS, CDMA, 3G, Cellular Communications, VoIP, 4G, Computer Network..., IP, T1, Switches, Microwave, Troubleshooting, Ethernet, Wireless Networking
Education
DeVry University-Ohio 2000 — 2005
Bachelor of Applied Science (BASc), Technical Management
DeVry University-Ohio 1998 — 2000
Associate's degree, Electrical and Electronics Engineering
Verizon Wireless April 2014 - Present
Verizon Wireless March 2012 - April 2014
Verizon Wireless April 2007 - March 2012
Verizon Wireless June 2004 - April 2007
T-Mobile June 2003 - June 2004
AG Communications February 1999 - June 2003
Skills
Telecommunications, Wireless, IP, Network Design, GSM, LTE, 3G, Networking, Managed Services, Switches, MPLS, CDMA, Fiber Optics, VoIP, Cellular Communications, Computer Network...
Education
DeVry University Phoenix 1998 — 2001
BSEET, Electronics Engineering
BART October 2014 - Present
CAE May 2012 - October 2014
T-Mobile May 2009 - May 2012
Maxim Integrated Products May 2007 - October 2008
Sears Roebuck Inc July 2005 - May 2007
Skills
Debugging, Test Engineering, PCB design, Electronics, RF, Testing, Hardware, Labview
Education
DeVry University-California 2008 — 2012
Bachelor of Science, Electronics Engineering Technology
Heald College 2006 — 2007
Associate in Applied Science Degree, Electronics Technology
Freightquote February 2013 - Present
T-Mobile March 2006 - June 2012
Skills
Telecommunications, Wireless, Customer Retention, Direct Sales, Call Center, Customer Satisfaction, Account Management, Sales Operations, Sales, Sales Management, Customer Experience, Dance, Teacher Training, Marketing, Troubleshooting, Microsoft Excel, Team Building, Coaching, Call Centers, Team Leadership
Education
DeVry University-Missouri 2005 — 2007
Longview Community College 2003 — 2005
Kansas City Ballet
Dance
Dwellings Seattle Real Estate and Property Management February 2012 - Present
Artist Touch Painting February 2012 - Present
National IT Force June 2011 - Present
Native winds 2011 - Present
Precor November 2012 - November 2012
Sullivan & Cogliano October 2012 - October 2012
T-Mobile January 2007 - October 2009
T-Mobile October 2001 - January 2007
Skills
Troubleshooting, Computer Hardware, Hardware, TCP/IP, Routers, Modems, Software Installation, Laptops, XP, Servers, Networking, Operating Systems, Technical Support, Windows XP, Active Directory, Cisco Technologies
Education
DeVry University Phoenix 1989 — 1991
Associate's degree, Electrical and Electronics Engineering
The University of Montana 1986 — 1988
Aflac February 2012 - Present
T-Mobile June 2008 - February 2012
Pepsi Bottling Group July 2001 - January 2008
Skills
Typing, Bilingual, Microsoft Word, Postal Meter, Shipping, Trumpet, Acoustic Guitar
Education
DeVry University 2012 — 2013
Associate's degree, Electronics and Computer Technology
Bald Eagle Area High School 1980 — 1984
Diploma, Academic I
Capital One February 2012 - Present
Holiday Inn Express March 2012 - May 2013
T-Mobile January 2011 - February 2012
Skills
Banking, Credit, Financial Services, Business Analysis, Credit Cards, Call Centers, Risk Management, Vendor Management, Process Improvement, Loans, Retail Banking, SDLC, Sales, Customer Service, Technical Support, Employee Training
Education
Strayer University (VA) 2013 — 2016
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Strayer University (VA) 2013 — 2016
DeVry University-Georgia 2000 — 2002
T-Mobile January 2009 - Present
Quality Touch Janitorial Service, Inc June 2007 - October 2008
Skills
Microsoft Office, QuickBooks, Type Rating, Data Entry, Access, Recruiting
Education
DeVry University-Illinois 2011 — 2014
DeVry University-Illinois 2011 — 2014
Bachelor of Business Administration (B.B.A.), Accounting
DeVry University-Illinois 2011 — 2014
T-Mobile October 2014 - Present
MetroPCS July 2006 - Present
Sprint Nextel March 2000 - July 2006
Skills
CDMA 1X, LTE, DAS Networks, 4G, Cell site design, Cell Site Construction, RF, Microwave Links, Ethernet, Project Management, Team Leadership, Cellular Communications, EVDO, UMTS, Microwave, CDMA, Network Optimization, Antennas, RF Engineering, T1, Networking, Troubleshooting, WiMAX, 3G, Integration, WCDMA, Backhaul, MapInfo, SDH, Wireless Networking, GSM, WiFi, RNC, Wireless, Drive Test, HSPA, Edge, GPRS, Wireless Broadband, TDMA, Optical Fiber, Fiber Optics, Spectrum Analyzer, 2G, Computer Network..., RAN, HSDPA, DWDM, ATM networks, Transmission
Education
DeVry University-California 1998 — 2000
Associate's of Applied Sciences degree- Electronics, Electrical, Electronics and Communications Engineering, 3.92 GPA; Deans List; Honnors
T-Mobile March 2014 - Present
Lightower Fiber Networks June 2012 - January 2014
Level 3 Communications June 2006 - January 2012
Frontier Communications July 1995 - June 2006
Skills
Telecommunications, IP, Ethernet, Fiber Optics, Troubleshooting, Wireless, T1, Optical Fiber, Telephony, MPLS, Computer Network..., Switches, Network Design, Cisco Technologies, WAN, Cabling, Routers, Managed Services, TCP/IP, Routing
Education
SUNY Orange 1979 — 1981
Liberal Arts and Sciences/Liberal Studies
DeVry University
Associate's degree, Electrical and Electronics Engineering
Self-employed May 1999 - Present
T-Mobile June 2005 - February 2010
AT&T May 1999 - February 2004
Education
DeVry University 1997 — 1999
Electrical and Electronics Engineering
AT&T May 2014 - Present
T-Mobile 2010 - 2014
Education
Diablo Valley College 2011 — 2013
Associate of Science (A.S.), Business Administration and Management, General
Pinole Valley High School 2005 — 2009
High School Diploma
Verizon Wireless December 2014 - Present
CarMax April 2014 - December 2014
T-Mobile January 2014 - June 2014
AT&T Mobile Tel September 2005 - December 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Team Leadership, Team Building, Customer Satisfaction, Customer Retention, Account Management, Sales Operations, Cold Calling, Direct Sales, Sales Management, Inventory Management, Customer Experience, Solution Selling, Sales Process, Mobile Devices, Telecommunications
Education
DeVry University 2014 — 2016
Computer Engineering
ITT Technical Institute
Associate's degree, Information Technology
Anite August 2015 - Present
Accuver Americas June 2014 - August 2015
Anite January 2012 - June 2014
Evapco 2010 - 2012
PCTEL 2010 - 2010
ifm efector, Inc. 2008 - 2009
e-magine communications, LLC f/k/a iLearn Technologies 2006 - 2008
T-Mobile 2005 - 2006
X-TEL Communications, Inc. 2003 - 2005
Skills
Training, Marketing, Sales, Entrepreneurship, Engineering, Technical Support, Customer Service, Flash Animation, eLearning, Sales Engineering, RF Engineering, Technical Writing, Brochure Production, White Papers, LTE, GSM, UMTS, CDMA, Telecommunications, RF, Wireless, Mobile Devices, Cellular Communications, Product Management, Mobile Communications, 3G, Product Marketing
Education
DeVry University 2000 — 2003
Bachelor of Science (BS), Electrical and Electronics Engineering
Colfax International September 2015 - Present
T-Mobile May 2014 - January 2015
Advantage Point Technologies August 2012 - August 2014
Skills
Troubleshooting, Servers, Telecommunications, Wireless, Mobile Devices, Integration, Management, VoIP, Vendor Management, Project Management
Education
DeVry University 2013 — 2015
Bachelor's Degree, Network and Communications Management
Piedmont Hills High School 2007 — 2011
High School
T-Mobile March 2015 - Present
EQM, Incorporated February 2015 - Present
TGI Fridays 2012 - 2015
Skills
Graphic Design, Acrylic Painting, 3D Visualization, Oil Pastel, Digital Printing, Microsoft Word, Vector Illustration, Skateboarding
Education
DeVry University 2014 — 2017
Bachelor's Degree, Web Page, Digital/Multimedia and Information Resources Design
Middlesex County College 2010 — 2013
Associate's Degree, Fine/Studio Arts, General